Evelo Aries, Aurora, Luna, Orion Owner's Manual

Owner’s Manual

Important Safety and Product Information

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Congratulations on the purchase of your new, power­assisted electric bike from EVELO Electric Bicycles!

This manual is designed to give you an understanding of the basic operation and
maintenance of this bike. We believe that great customer service is part of your purchase,
so please reach out to us if you ever need guidance or assistance.

The latest version of this Owner’s Manual is always available at

http://www.EVELO.com/ownersmanual.pdf. We suggest that you read this manual in its

entirety before using your bicycle.

Riding a bicycle is an inherently dangerous activity, and it is your responsibility to ride
safely and within your abilities. Proper assembly is vital to the safe operation of your
bicycle, so seek professional assistance if you are unable to complete the assembly of
your bicycle as outlined in this manual.

Our bicycles have been tested and recommended for use by riders weighing 250 pounds
(113 kilograms) or less.

welCOMe!

Your enjoyment of — and satisfaction with — your new bike is important to us. For after­sales service, please contact us by email at [e-mail] or call our toll-free tech
support at 1-877-991-7272.

TaBle OF COnTenTs

COnTaCT InFOrMaTIOn

Welcome!

Contact Information

Registration

Warranty

Battery Care and Maintenance

Assembly

Aries

Aurora

Luna

Orion

Riding Your EVELO Electric Bicycle

Maintenance

Troubleshooting

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Please ll out the warranty form located on our website at

http://www.evelo.com/warranty-and-returns/registration/ to register your bicycle.

Registration is required before we can process a warranty claim. Registration is also a
great security feature. Each bike has two unique serial numbers — one for the frame and
the other for the motor — which the authorities can use to identify your bike if it is stolen.

The frame’s serial number is located on the head tube, just above the front fork. The
motor’s serial number is on the top of the motor housing.

The battery lock key number is stamped on the key itself, and may be useful if
replacement is required.

Please take a moment to write your serial numbers here and keep a record in a safe place:

Motor Serial NuMber: ................................................................

FraMe Serial NuMber: ................................................................

battery Key NuMber: ................................................................

reGIsTerInG YOur
new eleCTrIC BICYCle

Warranty Overview

Every EVELO Electric Bicycle comes with an 18-month warranty against manufacturing
defects in materials or workmanship on its frame, battery, controller, and motor assembly.

This warranty applies only to the original registered owner of the EVELO bicycle and is not
transferable. This limited warranty does not apply to normal wear and tear, malfunctions,

warranTY

or failures due to abuse, neglect, improper repair, improper maintenance, alteration,
modication, accidents, or other improper use.

It is important that you register your new bicycle within 30 days after purchase in order to
activate the warranty.

Terms of the Warranty

For your reference, we’ve outlined the comprehensive terms of the warranty below:

Frame, Battery, Controller, and Motor Assembly — are warranted to be free from •
defects in material or workmanship for a period of eighteen (18) months from
purchase. After any warranty period has elapsed, you may purchase spare and
replacement parts by contacting us.

Replacement Batteries (if provided) — are warranted to be free from defects in •
material or workmanship for a period of six (6) months from purchase.

Other Components — are warranted by the individual manufacturers.•

Please note that while every effort is made to provide our customers with a superb
shopping experience, issues sometimes can arise during shipping. If any parts of your
bicycle have been damaged during shipping, EVELO will send a replacement part at our
expense and will work with you or the bike shop of your choice to x the issue at no cost
to you.

For warranty issues, EVELO will cover the cost of labor involved in handling the warranty
service within a 30-day period after purchase. To receive this service, the customer needs
to bring the bike to the authorized EVELO Full Service Dealer from which the bike was
purchased. If the bicycle was purchased on the website, EVELO will help to arrange an
appointment at a bike shop near the customer to investigate and resolve the issue. If a
part or component is faulty, please contact us by email and provide a video or photo of
the faulty part.

After the 30-day free labor period for repairs, the customer will be responsible for labor
costs associated with warranty replacements.

For any parts under warranty that need to be replaced within the 18-month time frame,
EVELO will cover the cost of freight to the customer.

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Limited Remedy: Unless otherwise provided, the sole remedy under the above warranty, or
any implied warranty, is limited to the replacement of defective components and parts with
those of equal or greater value at the sole discretion of EVELO. Unless this falls within the
30-day free labor repair period, the customer is responsible for labor costs associated with
warranty replacements.

In no event shall EVELO be responsible for direct, incidental or consequential damages,
including, without limitation, damages for personal injury, property damage, or economic
losses, whether based on contract, warranty, negligence, product liability, or any other
theory. Some states do not allow the exclusion or limitation of damages, so the above
limitation or exclusion may not apply to you.

Exclusions: The above warranty, or any implied warranty, does not cover normal wear and
tear. All warranties are void if the electric vehicle is used for other than normal activities,
including, but not limited to, failing to follow the owner’s manual or using the electric
vehicle for commercial activities or in competitive events, and training for such activities or
events.

EVELO makes no other warranties, express or implied. All implied warranties, including the
warranties of merchantability and fitness for a particular purpose, are limited in duration to
that of the express warranties stated above. Some states do not allow limitations on how
long an implied warranty lasts, so the above limitation may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to
state.

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The battery provided with your EVELO Electric Bicycle is a high-quality unit that requires
very little from the user in terms of care. However, a few things are worth noting with
respect to any Lithium Ion battery. To maximize the lifespan of your battery, we
suggest an initial conditioning charge of 12 hours. After that, connect it to the charger
as needed. While there is no need to recharge the battery following short trips, we
recommend not leaving a battery partially discharged — and especially not completely
discharged — for extended periods of time.

A typical charge takes 4-6 hours (longer in very cold temperatures) to complete. The
battery will perform best if you do NOT leave it plugged in constantly, since charging /
discharging keeps the electrons in the unit moving, which improves longevity.

Using Your Charger

The charger that comes with your bike has internal controls that prevent overcharging of
the battery. First, plug the charger into the battery. Then check the wire connections at the
charger block to make sure the cord is fully seated, and then plug it into a 120v AC outlet.
The light on the charger should be RED, and that light will change to GREEN when the
battery is fully charged. We do not recommend leaving the unit plugged in for extended
periods of time.

In addition, we do not recommend using the charger unit in poorly ventilated spaces such
as closets or drawers, as it may overheat.

Environmental Conditions

Temperature extremes can affect your battery. Please keep it within the following
temperature ranges, as suggested by the battery manufacturer:

Charging: 32 degrees to 113 degrees F (0 degrees – 45 degrees C)

Discharging and Storage: -4 degrees to 140 degrees F (-20 degrees to 60 degrees C)

Storage

If you store your battery for 30 days or longer, it is suggested that you keep it in a place
that is within the above temperatures and give it a full 12-hour conditioning charge every
30 days.

BaTTerY Care & MaInTenanCe

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Overview

The models in our line are very similar, but do have some
differences — especially when it comes to assembly.

NOTE : If you do not have the ability or skill to assemble the

bicycle yourself, please take it to a local bike shop for professional
assembly.

You should have received an email containing an assembly video after
you placed your order. Contact us if you would like that video re-sent.
In addition, our Customer Service Team can help guide you through the
process if needed. Tools to complete the job are included, and some of
the smaller pieces are packed inside the charger box to prevent loss.

Proper assembly is extremely important for the safe and smooth
operation of your electric bicycle. Please read through the entire
assembly instructions before beginning.

Once again, if you do not feel comfortable assembling the bicycle
yourself, please take it to a qualified bicycle mechanic.

The following are assembly directions for each of the four EVELO models.
Find and follow the specic directions for the model of electric bicycle
you have purchased.

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OF YOur eVelO eleCTrIC BICYCle

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STEP 1 : INSTALL FRONT WHEEL

The front wheel is attached to the bike with a quick-release type of skewer. After 1.
locating the skewer, remove the nut on the end opposite the lever, and slide one of
the conical springs onto the skewer — wide-end rst.

Once the spring is against the lever’s nut, slide the skewer through the axle so that 2.
the lever is on the same side as the brake disc.

Now slide the second spring onto the skewer — narrow-end rst — then screw the 3.
nut partially back on.

Place the wheel into the fork, taking care to make sure the disc goes into the brake 4.
caliper.

With the axle fully seated into the fork dropouts (the slots that accept the axle), and 5.
the lever in the oPeN position, turn the nut to adjust the clamping pressure, and
swing the lever rearward to the CloSeD position, where you will feel noticeable
resistance. The lever should leave a slight impression in your hand, and the lever
should be parallel to the center-line of the bike when adjusted properly.

CRITICAL : If the wheel is oriented correctly, the brake arch (the painted portion of

the fork that bridges the two fork legs) of the front fork should be rotated FORWARD,
as in the photo.

You can now lower the kickstand to keep the bike upright for the remainder of the
assembly.

FIG 1A. QUICK RELEASE SKEWER FIG 1B. BRAKE ARCH

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STEP 2 : ATTACH FRONT FENDER

Locate the special threaded nut on the 1.
underside of the fork that has been
installed at the factory.

Using the wrench and bolt provided, 2.
install the fender from the underside of
the fork.

FIG 2. FENDER BOLT

STEP 3 : ATTACH HANDLEBARS

Remove the two bolts that hold the handlebar clamping bracket on. 1.

While taking care to keep the wires and cables as straight as possible, place the center 2.
of the handlebars into the bracket and replace the upper portion of the bracket.

Tighten the bolts evenly so there is equal space at the front and rear of the bracket. 3.
Firmly tighten both of the bolts.

FIG 4. BARS IN CLAMPING BRACKETFIG 3. CLAMPING BRACKET

FIG 5. STEM CLAMP BOLTS

Loosen the two bolts that clamp the 4.
handlebar stem to the steer tube, and
align the handlebars with the front
wheel.

Firmly re-tighten the two bolts. 5.
Note: Do not loosen the bolt located in
the top-center of the metal cap.

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STEP 4 : INSTALL HEADLIGHT

Attach the headlight to the front fender bracket, taking care to run the wires as cleanly 1.
as possible.

Remove the single bolt from the light, keeping the nut in place. 2.

Install the light on the bracket located on the front fender, insert the bolt, and tighten 3.
securely.

STEP 5 : INSTALL TAIL LIGHT

Remove the nuts and washers from the light, and install the bolt studs through the 1.
bracket at the rear of the bicycle.

Make sure the wire is not caught between the light and the bracket. Instead, route 2.
the wire over the bottom portion of the tail light bracket. Install the at washer, the
split washer, and the nut (in that order) onto each bolt, and tighten with the wrench
provided. Do not over-tighten.

STEP 6 : CHECK BRAKE INSTALLATION

Follow each brake cable, starting at the brake lever. Make sure that the brake housing 1.
(the sheathing that the cable runs through) is fully seated into the cylindrical hole at
the brake lever, as shown in Fig. 8 on the next page.

Fig. 9 shows a dislodged housing, which occasionally occurs during shipping and
handling.

Check the housing at the brake caliper end as well — it also should be seated into 2.
the hole in the brake.

Repeat for the other brake.3.

FIG 6. HEADLIGHT ATTACHMENT

FIG 7. TAIL LIGHT BRACKET

STEP 7 : INSTALL PEDALS

Keep in mind that the left and right pedals are threaded differently, and it is crucial that
they are installed on the correct side of the bicycle. For this reason, they are marked “L”
and “R” with stickers at the factory.

Locate the right-side pedal (marked with an “R”).1.

Thread the “R” pedal clockwise onto the drive-side crank (side of the bike with gears).2.

Tighten the “R” pedal clockwise with a 15 mm wrench or the wrench provided.3.

Locate the left-side pedal (marked with an “L”).4.

Thread the “L” pedal 5. CouNter-CloCKWiSe* onto the non-drive-side crank (side of
the bike without gears).

Tighten the “L” pedal 6. CouNter-CloCKWiSe with a 15 mm wrench or the wrench
provided.

*NOTE : The left and right pedals are not interchangeable.

The left (“L”) pedal and crank are reVerSe-tHreaDeD so that the pedal will not come
loose while riding. To tiGHteN the left pedal, turn CouNter-CloCKWiSe.
To looSeN it, turn CloCKWiSe.

STEP 8 : INSTALL & CONNECT BATTERY

Once the battery has been fully 1.
charged (see section “Battery Care and
Maintenance” on Page 8), simply lower it
straight down into the frame. Fully push
the large, three-pronged plug on the
right side of the bicycle into the socket
in the battery.

FIG 10. BATTERY SOCKET

FIG 8. CORRECT BRAKE HOUSING FIG 9. INCORRECT HOUSING