Eutech Instruments CYBERSCAN DO 100 User Manual

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Instruction Manual
DO 100
Hand-held Dissolved Oxygen Meter
Technolo
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68X235201 rev 4 01/04
Preface
This manual serves to explain the use of the DO 100 hand-held meter. It functions as a step by step guide to help you to operate the meter and as a handy reference guide. It is written to cover as many anticipated applications of the DO 100 meter as possible. If there are doubts in the use of this meter, please do not hesitate to contact the nearest Eutech Instruments/Oakton Instruments Authorised Distributor.
Eutech Instruments/ Oakton Instruments cannot accept any responsibility for damage or malfunction to the meter caused by improper use of the instrument.
The information presented in this manual is subjected to change without notice as improvements are made, and does not represent a commitment on the part of Eutech Instruments Pte Ltd/ Oakton Instruments.
Copyright © 1998 All rights reserved. Eutech Instruments Pte Ltd. Oakton Instruments Rev 4 01/04
TABLE OF CONTENTS
1 INTRODUCTION 1 2 DISPLAY AND KEYPAD FUNCTIONS 2
2.1 Display 2
2.2 Keypad 3
3 PREPARATION 5
3.1 Inserting the Batteries 5
3.2 Connecting the Probe 6
3.3 Connecting the AC Adapter 7
4 CALIBRATION 8
4.1 Temperature Calibration 9
4.2 DO Calibration in Air (with ATC) –% Saturation Mode 11
4.3 DO Calibration in mg/L Mode 13
5 MEASUREMENT 14
5.1 Taking Measurement 14
6 HOLD FUNCTION 15 7 MEMORY FUNCTION 16
7.1 Data Input 16
7.2 Memory Recall 18
8 SET FUNCTION 20
8.1 SET Function in % Saturation Measurement Mode 21
8.2 SET Function in mg/L or ppm Measurement Mode 31
9 DISSOLVED OXYGEN PROBE 38
9.1 Dissolved Oxygen Princi ple 38
9.2 Probe Care 39
9.3 Membrane Housing Replacement 40
9.4 Electrolyte Solution 43
9.5 DO Probe Troubleshooting Table 44
10 TROUBLESHOOTING 46 11 ERROR MESSAGES 47 12 ADDITIONAL INFORMATION 48
12.1 Dissolved Oxygen 48
13 SPECIFICATIONS 51 14 ACCESSORIES 52 15 WARRANTY 54 16 RETURN OF ITEMS 54
Instruction Manual DO 100
1 INTRODUCTION
Thank you for selecting the DO 100 portable meter. The DO 100 portable meter is a microprocessor-based instrument that is designed to be practical and user-friendly. It is capable of measuring Dissolved Oxygen (DO) in mg/L or ppm units, % saturation and temperature. This meter has many user-friendly features – all of which are completely accessible through the water-resistant membrane keypad.
Your meter includes a dissolved oxygen / temperature probe with a submersible cable, spare membrane cap; a bottle of replacement electrolyte solution, (4) AAA batteries, and instruction manual. Please read this manual thoroughly before operating your meter.
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Instruction Manual DO 100
2 DISPLAY AND KEYPAD FUNCTIONS
2.1 Display
The LCD has a primary and secondary display.
The primary display shows the measured DO value either in mg/L, ppm or %, depending on units of measurement selected.
The secondary display shows the temperature in °C.
The display also shows error messages, keypad functions and program functions. See Figure 1.
Figure 1: Full LCD Screen
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Instruction Manual DO 100
2.2 Keypad
The large membrane keypad makes the instrument easy to use. Each button, when pressed, has a corresponding graphic indicator on the LCD. See Figure 2. Some buttons have several functions depending on its mode of operation.
Key Function
ON/OFF Powers on and shuts off the meter. When you switch on the meter, the meter
HOLD 1. Freezes the measured reading. To activate, press HOLD while in
MODE 1. Selects the measurement parameter. Press MODE to toggle between %
CAL/MEAS 1. Toggles between Calibration and Measurement mode.
ENTER 1. Press to confirm your calibration values in Calibration mode.
MI & MR
/
SET Takes you into the SETUP mode.
starts up in the mode that you last switched off from. For example, if you shut the meter off in mg/L measurement mode, the meter will be in mg/L measurement mode when you switch the meter on.
measurement mode. To release, press HOLD again.
2. In its SETUP menu, this key takes you through the main menu.
Saturation and mg/L or ppm mode.
2. While in the CAL mode under mg/L or ppm measurement status, this key will toggle between mg/L (ppm) calibration and temperature calibration (refer to Section 4.1 on page 9 to 10.)
If you were in Measurement mode, press CAL/MEAS to enter Calibration mode. To confirm calibration, press ENTER key.
To abort calibration, press CAL/MEAS key again to go back to measurement mode.
2. While in SETUP, pressing CAL/MEAS takes you out directly into the measurement mode.
2. While in SETUP, pressing ENTER key takes you through the various menu AND through each sub-menu.
In measurement mode:
Press MI / to store values in mg/L or % Saturation values with its corresponding temperature values in the memory. Up to 16 sets of values can be stored.
Press MR/ to retrieve data from memory in LIFO method.
In Calibration mode:
Scrolls up and down values with each key press, or helps make selection.
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Instruction Manual DO 100
Figure 2: Keypad
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Instruction Manual DO 100
3 PREPARATION
3.1 Inserting the Batteries
The DO 100 is packaged with 4 “AAA” alkaline batteries required for operation. To insert the batteries into the meter, follow the procedure outlined below.
1. To open the battery compartment, press down the catch of the battery cover. See Figure 3a below.
2. Note the polarity and insert the batteries into the battery compartment correctly (Figure 3b).
3. Replace the battery cover into its original position, ensuring the catch is lock into its position.
Your hand-held meter is now ready for operation.
Figure 3a: Back panel of meter
showing battery compartment
LR03 'AAA' (AM4)
MADE IN S'PORE
Figure 3b: Battery position
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Instruction Manual DO 100
3.2 Connecting the Probe
The DO 100 uses a special notched 6-pin connector to attach the probe to the meter.
NOTE: Do not substitute other probes or electrodes. For replacement probe, see
the Section 14 “Accessories” on page 52.
NOTE: Keep connector dry and clean. Do not touch connector with soiled hands.
To connect the Dissolved Oxygen probe:
1. Line up the notch and 6 pins on the meter with the holes in the 6 pin connector. Push down and screw the metal sleeve to lock the probe connector into place. See Figure 4.
2. To remove probe, unscrew the metal sleeve and slide up the probe connector. While holding onto metal sleeve, pull probe away from the meter.
CAUTION: Do not pull on the probe cord or the probe wires might disconnect.
Figure 4 - Probe Connector
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Instruction Manual DO 100
3.3 Connecting the AC Adapter
The AC adapter is not included with your meter; see the Section 14 “Accessories” on page 52. Ensure that the input mains voltage (110 or 220 V at 200 mA) matches your adapter requirements.
1. Insert the AC jack as shown in Figure 5 below.
2. Switch off the meter before plugging the adapter into the power source. This safety precaution protects the software in your meter.
3. Press the ON/OFF button to switch meter on.
Figure 5 - Using optional AC adapter
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Instruction Manual DO 100
4 CALIBRATION
The amount of oxygen dissolved in water will depend on its temperature, atmospheric pressure and its salinity. While the pressure and salinity values are manually entered into the instrument, the temperature is being measured by the probe. It is therefore very important that the temperature is calibrated if necessary prior to the DO calibration.
The measurements of % Saturation of DO will linearly affect the measurement for DO in mg/L. Hence calibration in % Saturation of DO should be carried out first. This is described in the following section.
Before calibrating, press MODE key to select the correct measurement mode. There are 2 measurement modes for DO: mg/L or ppm, and % Saturation.
NOTE: All new calibrations will automatically over-ride existing calibration values.
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Instruction Manual DO 100
4.1 Temperature Calibration
DO in mg/L is dependent on temperature, so it is first necessary to calibrate or verify the temperature reading. Temperature calibration is accessible from the mg/L or ppm measurement mode. This is illustrated in the flow diagram in Figure 7.
The temperature sensor is part of the DO probe and the “ATC” annunciator will light up on the LCD screen once the probe is connected correctly to the meter.
1. Dip the DO probe into a solution with known temperature. Allow sufficient time for the temperature to stabilise.
NOTE: Use an accurate temperature meter or bath to determine
the solution’s temperature.
2. Ensure that the meter is in measurement mode. Press MODE key if necessary to select mg/L mode.
3. Press CAL key to go into calibration mode of mg/L. The primary display shows the measured DO in mg/L and the secondary display shows the temperature.
4. Press MODE key to go into temperature offset adjustment mode. The primary and secondary displays will show the temperature values. See Figure 6.
5. Press MI/ or MR/ key to set the correct temperature value.
NOTE: The meter allows a limit of ± 10 °C variation between the
original and the adjusted value.
6. Press ENTER key to confirm the adjusted temperature. The temperature probe is now calibrated.
NOTE: To exit from Temperature Calibration mode without
confirming calibration, press CAL/MEAS key.
NOTE: Since temperature readings affect the accuracy of the
mg/L measurements, it is strongly recommended to carry out a mg/L calibration after a temperature calibration is done.
Figure 6: Temperature
Calibration
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Instruction Manual DO 100
Figure 7: Flow Diagram for Temperature and mg/L (ppm) Calibration
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Instruction Manual DO 100
4.2 DO Calibration in Air (with ATC) –% Saturation Mode
You can calibrate this meter quickly and easily in air. The exact calibration value depends on barometric pressure. The meter is set to a factory default of 760 mm Hg, which results in a calibration value of 100% saturation in air.
NOTE: If the barometric pressure setting has been changed from 760 mm Hg, the calibration value in air will automatically adjust to a value other than 100%. The adjusted value will be correct for the new barometric pressure setting. See Section 8.23 for barometric pressure setting.
To calibrate 100% Saturation:
1. Press MODE key to select % Saturation mode.
2. Rinse the probe well with deionised rinse water. For best accuracy, wipe the end of the probe dry. Do not touch the membrane.
3. Hold the probe in the air gently with the sensor facing down and press CAL key to calibrate the meter. The LCD will show a “CAL” mode. The primary display will show the current value of measurement and the secondary display will show “100.0” to which the meter is going to be calibrated. Wait for the reading to stabilise.
4. Press ENTER key to confirm the calibration. The meter automatically calibrates to 100% air saturation and returns to the measurement mode.
NOTE: To exit from DO Calibration mode without
confirming calibration, DO NOT press ENTER. Press CAL/MEAS instead.
Figure 8: Calibration for 100%
Saturation
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Instruction Manual DO 100
To calibrate 0% Saturation:
READY
MEAS
%
SET
SETUP
°C ATC
MEM
OFF
1. Power on the unit and immerse the DO probe in 0% solution. Ensure that the tip of the probe is
Figure 9: Calibration for 0.0%
Saturation
ENTER
SETUP
completely immersed. Stir gently to create a homogenous solution. Wait for the reading to stabilise. It should be less than 10%.
2. Press SET key once to go to SETUP mode. The SETUP indicator will appear above the primary display.
3. Press ENTER key once. The “OFS- P2.0” screen should appear.
4. Press ENTER key once to enter zero-point
SETUP
READY
ENTER
%
calibration mode. Wait for the reading to stabilise. If the READY indicator feature is enabled, it will appear when the reading is stable (see Ready indicator setup in section
8.1.7.).
5. Press ENTER key once. The meter
SETUP
ENTER
automatically calibrates to 0.0% saturation. The next screen should show “bAr- P2.2”.
6. Press CAL/MEAS key once to exit out of SETUP mode. The meter is now in measurement mode and should display 0.0% value.
CAL
MEAS
NOTE: You can offset your % DO Calibration; see page 24 for directions.
READY
MEAS
%
°C ATC
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Instruction Manual DO 100
4.3 DO Calibration in mg/L Mode
As mentioned in the beginning of this section, the amount of oxygen dissolved in a liquid will depend on its temperature, pressure and salinity. It is therefore very important to set these parameters correctly before attempting to do a calibration.
Temperature is measured by the meter automatically. Therefore it is important to do a Temperature Calibration (as described in Section 4.1) before attempting DO calibration.
Pressure and salinity values are keyed in manually as described in Sections 8.2.2 and 8.2.3.
1. From the measurement mode, press MODE key to select mg/L.
2. Rinse the probe well with deionised rinse water. For best accuracy, wipe the end of the probe dry. Do not touch the membrane.
3. Dip the probe into a solution where DO value is known.
4. Wait until the reading stabilises. Press CAL key.
5. Adjust to the required value by pressing MI/ or MR/ key.
6. Press ENTER to confirm the calibration. See Figure
10.
NOTE: To exit from DO Calibration mode without
confirming calibration, press CAL/MEAS key.
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Figure 10: DO Calibration
Instruction Manual DO 100
5 MEASUREMENT
During measurement, care must be taken not to allow the membrane of the DO probe touch any surface. It is always advisable to insert the probe guard (refer to Figure 33 and 34 o n pages 40 and 41). The probe can either be fully or partially immersed in the solution.
The READY indicator appears on the display when the readings stabilise. It will turn off if the readings start to fluctuate.
NOTE: It is important that the sample is stirred constantly to allow it to flow past the membrane for better readings.
5.1 Taking Measurement
1. Rinse the probe with deionised or distilled water before use to remove any impurities adhering to the probe body. If it is dehydrated, soak it for 30 minutes in tap water.
2. Switch on the meter. The MEAS annunciator appears on the top of the LCD. The ATC indicator appears in the lower right hand corner to indicate Automatic Temperature Compensation. See figure on right.
3. Dip the probe into the sample.
NOTE: When dipping the probe into the sample, make
sure the tip of the probe is completely immersed. Stir the sample gently to create a homogenous sample. Be sure to tap probe very gently to remove air bubbles. Air bubbles will cause errors in the reading.
4. Allow time for the reading to stabilise. Note the reading on the display. When the reading is stable, the READY annunciator appears.
5. To toggle between % Saturation and mg/L measurement mode, press the MODE key. See Figure 11.
Figure 11: Taking Measurement
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Instruction Manual DO 100
6 HOLD FUNCTION
This feature lets you freeze the value of the DO reading for a delayed observation. HOLD can be used any time when in MEAS mode.
1. To hold a measurement, press the HOLD key while in measurement mode. “HOLD” will appear on the display.
See Figure 12.
2. To release the held value, press HOLD again. Continue to take measurements.
NOTE: This meter shuts off automatically after
20 minutes of last key press. If the meter is shut off either automatically or manually, the HOLD value will be lost. For longer storage, use the memory functions.
Figure 12: HOLD Function
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Instruction Manual DO 100
7 MEMORY FUNCTION
The DO 100 can store up to 16 sets of data. Each data stored can either be in % Saturation, mg/L or ppm together with its respective temperature reading taken at that moment.
Stored data can be easily recalled based on LIFO (Last-In­First-Out) system.
7.1 Data Input
To clear all data from memory, refer to Sections 8.1.1 (page
23) or 8.2.1 (page 31) on the procedure.
1. Switch on the meter by pressing ON/OFF key.
2. Ensure the meter is in the appropriate measurement mode, either mg/L or % Saturation. Press MODE key for the desired measurement mode.
3. Place the probe into the sample to be measured.
4. After the reading is stabilised, indicated by the READY annunciator, press MI/ key. The MEM annunciator will flash with a number indicating that the data has been stored. See figure on right.
5. Place the probe into another sample and repeat from step 2 above.
NOTE: The above illustration will be used in the next Section, Memory Recall.
NOTE:
The number counter below MEM annunciator will increase to 16 according to the following symbols:
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Figure 13 Memory Input
Instruction Manual DO 100
Data No. MEM Symbol Data No. MEM Symbol
1 1 9 9 2 2 10 A 3 3 11 b 4 4 12 C 5 5 13 d 6 6 14 E 7 7 15 F 8 8 16 0
Since the memory management is based on LIFO, once memory is full, the first value that was stored in the memory will be erased to create space for the new value to be input.
NOTE: Data input will remain even after the meter is switched off.
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Instruction Manual DO 100
7.2 Memory Recall
Based on LIFO memory management, the last data input into memory will be recalled first. The data recalled will depend on which measurement mode (mg/L or % Saturation) the meter is presently in. For example, if the meter is in % Saturation measurement mode, pressing MR/ key will recall data recorded in that measurement mode only.
NOTE: For the following illustration, please note data recorded Section 7.1, Data Input.
1. Ensure the meter is in MEAS mode.
2. Switch to the appropriate measurement mode (mg/L or % Saturation) by pressing MODE key.
3. Press MR/ key to recall the last data recorded.
4. Press MR/ key again for next recorded data.
5. Repeat MR/ if necessary. See Figure 14.
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Figure 14: Memory Recall
Instruction Manual DO 100
To recall data input in the next measurement mode note the following procedure:
6. Press CAL/MEAS key to exit memory mode.
7. Press MODE key to toggle to the other measurement mode.
8. Press MR/ to recall data recorded in that measurement mode.
9. Press MR/ key again for next recorded data. See Figure 15.
NOTE: To exit Memory mode, press CAL/MEAS key.
The meter toggles back to measurement mode and is ready for measurement again.
Figure 15: Memory Recall
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Instruction Manual DO 100
8 SET FUNCTION
There are two setup parameters for each of the two measurement modes (% Saturation and mg/L or ppm). This is due to the different properties associated with each unit of measurement.
The SETUP function is a powerful feature that allows you to customise the meter to your needs. For example you can choose to:
Clear memory
Adjust offset
Input salinity value (in mg/L measurement mode)
Choose different units of measurement for atmospheric pressure
(either in mm Hg or kPA) and adjust its value according to the location
Check for electrode’s calibration slope, offset and millivolt (mV) value
Change between mg/L or ppm measurement mode
Activate or deactivate stabilising (READY) feature
Activate or deactivate Power Auto-off feature
Clear all parameters and reset the meter back to factory default
SET function will be explained in the following 2 sub-sections:
1. SET function in % Saturation measurement mode
2. SET function in mg/L or ppm measurement mode
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Instruction Manual DO 100
8.1 SET Function in % Saturation Measurement Mode
This part of the SETUP function allows display of values and the changing of parameters unique to the % Saturation measurement mode. Figure 16 on the following page shows the flow diagram of the SETUP menu.
To access SETUP menu:
1. Switch on the meter.
2. Ensure that the measurement mode is in % Saturation. If not, press MODE key to change from mg/L or ppm measurement mode to % Saturation.
3. Press SET key to enter the first level in its setup menu.
4. To move from one menu to the next without changing any parameter, simply press HOLD key as shown in Figure 16.
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Instruction Manual DO 100
5. Press ENTER and MI/ or MR/ key to enter the menu to change parameter or simply to view the value. At any level, press CAL/MEAS to exit setup function and go back to the measurement mode.
Figure 16: Flow Diagram in SETUP Menu
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Instruction Manual DO 100
8.1.1 P 1.0: Clr
This clears all memory data input keyed during measurement. Default setting is OFF.
1. Press SET key to enter the first level in its setup menu.
2. Press MI/ or MR/ key to switch to “ON”.
3. Press ENTER key to confirm deleting all memory data.
4. The meter will pause briefly and move on to the next menu.
See Figure 17.
NOTE: Press HOLD key to skip this operation and
move on to the next menu, or press CAL/MEAS key to exit setup menu to go back to measurement mode.
NOTE: The data cleared relates to the input taken
while the meter was in % Saturation measurement mode. To clear data input in mg/L or ppm measurement mode, switch the measurement mode to mg/L or ppm and refer to Section 8.2.1 on page 31.
Figure 17: Clear Memory Menu
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Instruction Manual DO 100
8.1.2 P 2.0: OFS
This is a useful feature that allows you to offset meter’s value when cross referenced with another DO meter. That way, it can be standardised without you having to perform manual calculation.
1. Once you come to the setup menu shown in Figure 18, press ENTER.
2. Dip the DO probe in a sample solution.
3. Check the reading of another DO meter being used as a reference. This reference meter should have its probe immersed in the same sample solution and at the same depth.
4. Use MI/ or MR/ key to adjust displayed value to match with the reference meter.
5. Press ENTER key to confirm offset value.
6. The meter will accept the value and move on to the next menu. See Figure 18.
NOTE: Press HOLD key to skip this operation and
move on to the next menu, or press CAL/MEAS key to exit setup menu to go back to measurement mode.
Figure 18: Adjusting Offset
Menu
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Instruction Manual DO 100
8.1.3 P 2.2: bAr
This menu allows you to do two things:
Select the appropriate unit of measurement of pressure --- either mm Hg or kPA.
Keying of actual atmospheric pressure value based on the altitude of the location.
This is an important feature as DO is dependent on pressure (refer Section 12.1 on page
48).The DO 100 will use this input to compensate for the measured value automatically
without having to refer to tables.
1. Once you come to the SETUP menu shown in Figure 19 on the following page, press ENTER.
2. Press MI/ or MR/ key to select “Hg” or “PA” as unit of pressure measurement.
3. Press ENTER key to go into the next level.
4. Press MI/ or MR/ key to adjust value accordingly to the location’s actual atmospheric pressure.
NOTE: The range for atmospheric correction ranges from 555 to 808 mm Hg or
74 to 108 kPA.
5. Press ENTER key to confirm value.
6. The meter will accept the value and move on to the next menu.
NOTE: Press HOLD key to skip any part of the operation and move on to the
next menu, or press CAL/MEAS key to exit setup menu to go back to measurement mode.
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Instruction Manual DO 100
Figure 19: Selecting Unit of Pressure & Adjusting its Value
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Instruction Manual DO 100
REMARKS: The following 3 menus display the condition of the DO probe from the last calibration performed. Refer Figure 20 on the following page for flow diagram.
8.1.4 P 3.0: EL 1
This menu displays the slope of probe as a ratio of the ideal to the measured value.
1. Once you come to the [EL 1, P 3.0] menu shown in Figure 20, press ENTER.
2. The LCD will show the ratio value. Factor of 1 is the ideal value.
3. Press ENTER or HOLD key to go into the next menu.
8.1.5 P 3.1: EL 2
This menu displays the offset value that has been keyed in the OFS (P 2.0) SETUP menu. This is useful to compare the status of the probe.
1. Once you come to the [EL 2, P 3.1] menu shown in Figure 20, press ENTER.
2. The LCD will show the offset value.
3. Press ENTER or HOLD key to go into the next menu.
8.1.6 P 3.2: EL 3
This menu displays the actual offset value in mV for the last zero point calibration.
1. Once you come to the [EL 3, P 3.2] menu shown in Figure 20, press ENTER.
2. The LCD will show the offset value in mV.
3. Press ENTER or MODE key to go into the next menu.
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Instruction Manual DO 100
Figure 20: Checking Electrode Status in EL Menu
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Instruction Manual DO 100
8.1.7 P 4.1: rdY
You can activate or deactivate the stabilising feature in the meter in this menu.
1. Once you come to the setup menu shown in Figure 21, press ENTER.
2. Press MI/ or MR/ key to toggle between ON or OFF.
3. Press ENTER or MODE key to go into the next menu.
Figure 21: READY
8.1.8 P 4.2: A.oFF
The meter has a Power Auto-off feature that switches off the unit 20 minutes after the last key press. In situation where longer period of time is needed to take measurement, the power Auto­off feature can be switched off in this menu.
1. Once the [A.oFF P4.2] menu is reached (see Figure 22), press MI/ or MR/ key to turn Auto-off feature ON (or OFF).
2. Press ENTER key to confirm selection.
3. The meter will accept and move on to the next menu.
NOTE: Press HOLD key to skip any part of the operation
and move on to the next menu, or press CAL/MEAS key to exit setup menu to go back to measurement mode.
Figure 22: Auto-Off
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Instruction Manual DO 100
8.1.9 P 5.0: r.Set
This allows you to clear all parameters programmed above and re-set it to factory default values.
1. Once the [r.Set P 5.0] menu is reached (see Figure
23), press MI/ or MR/ key to turn reset feature ON (or OFF).
2. Press ENTER key to confirm selection.
3. The meter will clear all values and go back to measurement mode.
Figure 23: Re-set All Values
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Instruction Manual DO 100
8.2 SET Function in mg/L or ppm Measurement Mode
This part of the SETUP function allows display of values and the changing of parameters unique to the mg/L measurement mode. Figure 25 on the following page shows the flow diagram of the SETUP menu.
To access SETUP menu:
1. Switch on the meter.
2. Press MODE key to select mg/L.
3. Press SET key to enter the first level in its setup menu.
4. To move from one menu to the next without cha nging any parameter, simply press HOLD key as shown in Figure 25. Press ENTER or MI/ or MR/ key to enter the menu to change parameter or simply to view the value.
5. At any level, press CAL/MEAS to exit setup function and go back to the measurement mode.
8.2.1 P 1.0: Clr
This clears all memory data input keyed during measurement. Default setting is OFF.
1. Press MI/ or MR/ key to switch to “ON”.
2. Press ENTER key to confirm deleting all memory data.
3. The meter will pause briefly and move on to the next menu.
See Figure 24.
NOTE: Press HOLD key to skip this operation and
move on to the next menu, or press CAL/MEAS key to exit setup menu to go back to measurement mode.
NOTE: The data cleared relates to the input taken
while the meter was in mg/L or ppm measurement mode. To clear data input in % Saturation measurement mode, switch the measurement mode to % Saturation and refer to Section 8.1.1 on page
23.
Figure 24: Clear Menu
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Instruction Manual DO 100
Figure 25: Flow Diagram in SETUP Menu (mg/L or ppm)
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Instruction Manual DO 100
8.2.2 P 2.1: SAL
This is a useful feature that allows you to key in the salinity value of the sample solution to be measured.
1. Once you come to the [SAL, P 2.1] menu shown in Figure 26, press ENTER.
2. Use MI/ or MR/ key to set the Salinity value in ppt of the liquid where DO is being measured. Salinity correction values from 0.0 to 50.0 ppt can be entered.
3. Press ENTER key to confirm the value.
4. The meter will accept the value and move on to the next menu.
NOTE: Press HOLD key to skip this operation and move on
to the next menu, or press CAL/MEAS key to exit setup menu to go back to measurement mode.
8.2.3 P 2.2: bAr
This menu allows:
Selecting the prefered unit of pressure--either mm Hg or
Figure 26: Adjusting for Salinity
Value
kPA.
Keying of actual atmospheric pressure value based on the altitude of the location.
This is an important feature as DO is dependent on pressure (refer Section 12.1 on page 48). Without you having to refer to tables, the DO 100 will use this input to compensate for the measured value automatically.
1. Once you come to the [bAr P 2.2] menu shown in Figure 27, press ENTER.
2. Press MI/ or MR/ key to select “Hg” or “PA” as unit of pressure measurement.
3. Press ENTER key to go into the next level.
4. Press MI/ or MR/ key to adjust value accordingly to the location’s actual atmospheric pressure.
NOTE: The range for atmospheric correction ranges from 555 to 808 mm Hg or
74 to 108 kPA.
5. Press ENTER key to confirm value.
6. The meter will accept the value and move on to the next menu.
Figure 27 on the following page shows the flow diagram on this menu.
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Instruction Manual DO 100
NOTE: Press HOLD key to skip any part of the operation and move on to the
next menu, or press CAL/MEAS key to exit setup menu to go back to measurement mode.
Figure 27: Select Units for Pressure and Adjust Its Value
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Instruction Manual DO 100
REMARKS: The following 2 menus display the condition of the DO probe from the last calibration performed. Refer Figure 28 for flow diagram.
8.2.4 P 3.0: EL 1
This menu displays the slope of probe as a ratio of ideal to its measured value.
1. Once you come to the [EL 1, P 3.0] menu shown in Figure 28, press ENTER.
2. The LCD will show the ratio value. Factor of 1 is its ideal value.
3. Press ENTER or HOLD key to go into the next menu.
8.2.5 P 3.2: EL 3
This menu displays the actual offset value in mV for its last zero point calibration.
1. Once you come to the [EL 3, P 3.2] menu shown in Figure 28, press ENTER.
2. The LCD will show the offset value in mV.
3. Press ENTER or MODE key to go into the next menu.
Figure 28: Checking Electrode Status
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Instruction Manual DO 100
8.2.6 P 4.0: do
This menu allows you to choose between mg/L or ppm as unit of measurement.
1. Press ENTER.
2. Press MI/ or MR/ key to select “mg/L” or “ppm” as unit of measurement.
3. Press ENTER key to go into the next level. See Figure
29.
Figure 29: Selecting mg/L or
ppm as units of measure
8.2.7 P 4.1: rdY
You can activate or deactivate the READY (rdY) stabilising feature in the meter in this menu.
1. Once you come to the [rdY, P 4.1] menu shown in Figure 30, press ENTER.
2. Press MI/ or MR/ key to toggle between ON or OFF.
3. Press ENTER or MODE key to go into the next menu.
Figure 30: READY
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Instruction Manual DO 100
8.2.8 P 4.2: A.oFF
The meter has a Power Auto-off feature that switches off the unit 20 minutes after the last key press. In situation where longer period of time is needed to take measurement, the power Auto­off feature can be switched off in this menu.
1. Once the [A.oFF P 4.2] menu is reached (see Figure 31) , press MI/ or MR/ key to turn Auto-off feature ON (or OFF).
2. Press ENTER key to confirm selection.
3. The meter will accept and move on to the next menu.
NOTE: Press HOLD key to skip any part of the operation
and move on to the next menu, or press CAL/MEAS key to exit setup menu to go back to
measurement mode.
Figure 31: Auto-Off
8.2.9 P 5.0: r.Set
This allows you to clear all parameters programmed above and re-set it to factory default values.
1. Once the [r.Set, P 5.0] menu is reached (see Figure 32), press MI/ or MR/ key to turn reset feature ON (or OFF).
2. Press ENTER key to confirm selection.
3. The meter will clear all values and go back to measurement mode.
Figure 32: Reset All Values
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Instruction Manual DO 100
9 DISSOLVED OXYGEN PROBE
9.1 Dissolved Oxygen Principle
The probe is a galvanic measuring element which produces an output proportional to the oxygen present in the medium in which it is placed. The galvanic probe design lets you take measurements immediately – without the typical 15 minute wait of other dissolved oxygen probes.
The probe consists of two parts:
An upper part consisting of an anode, a cathode, and cable.
A lower part consisting of a membrane cap, membrane, and electrolyte solution.
See Figure 33. Oxygen diffuses through the membrane onto the cathode, where it is consumed. This process
produces an electrical current which flows through the cable to the meter. The electric current produced is proportional to the oxygen that passes through the membrane and the layer of electrolyte. This makes it possible to measure the partial pressure of oxygen in the sample at a given temperature.
Since the DO in the sample is consumed by the cathode it is essential that a new sample must flow past the membrane of the probe to prevent the occurrence of false readings. The probe uses very little oxygen for its measurement. This enables it to function correctly with liquid movement as low as 2.5 cm/sec.
The permeability of the membrane to oxygen varies greatly with temperature. Therefore compensation is needed for this variation. The DO probe comes with an in-built Temperature Compensation for the membrane variation.
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Instruction Manual DO 100
9.2 Probe Care
Under typical operating conditions, the probe should last for several years. Proper care and maintenance will help you receive the maximum probe life and ensure more accurate readings.
Since any deposits on the membrane surface act as a barrier to oxygen diffusing through the membrane, the membrane must be cleaned at regular intervals to assure maximum reliability.
After using the probe, rinse the probe in clean water and wipe it with a soft cloth or paper to avoid any hardening of deposits. If growth develops on the probe, use a disinfecting chemical to clean.
NOTE
Although the membrane is strong and not easily damaged, wipe it gently while cleaning it. If the membrane is damaged or torn, the probe will no longer function.
There are no special probe storage requirements.
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Instruction Manual DO 100
9.3 Membrane Housing Replacement
Replacement of the membrane cap housing/ membrane is required only when you cannot calibrate the probe, or if the membrane is damaged.
Typical membrane damages are punctures or wrinkles caused during measurements or cleaning. For more information see trouble-shooting guides in sections 9.6 and
10.
Your new DO probe comes with a replacement membrane housing. To order more replacement membrane housing, see the “Accessories” section on page 52.
9.3.1 To replace the membrane cap (with pre-
installed membrane) -
Replacement is much easier with single membrane housing. Simply unscrew the old membrane cap housing, add solution to the new housing, and screw the new cap housing in place.
1. Fill the membrane cap housing with electrolyte solution and inspect the bottom for leaks. If the solution drops are leaking from the membrane, use a new cap housing.
2. If the assembly is leak-free, fill the membrane cap housing with electrolyte to the brim.
3. Tap the side of the housing gently to remove any air bubble that may be sticking to the membrane.
4. Screw the cap onto the probe. Excess electrolyte will drain out.
5. Replace probe guard.
6. Calibrate the probe (see section 4) after the % saturation readings have stabilised.
Figure 33: Positioning of O-ring
& membrane
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Instruction Manual DO 100
9.4 Membrane/O-ring Replacement (Optional Procedure)
It is recommended only experienced service personnel can perform this procedure. This procedure is OPTIONAL, and should only be performed if you have new membrane and
O-ring. You are also required to have a membrane installation tool. These items are available as optional accessories in the “Accessories” section.
1. Pull off the probe guard. See Figure 34.
2. Unscrew the membrane cap from the probe.
3. Hold the probe under hot running water and brush away the white oxide on the cylindrical anode with a stiff plastic brush – do not use metal cleaning material.
4. If the cathode has any deposits, remove them with a light scouring powder. Do not polish the cathode.
5. Using the installation tool, unscrew and remove the membrane lock from the membrane cap. See Figure 35 on the following page.
6. Remove the membrane and O-ring. Discard both.
7. Rinse the membrane cap and membrane lock in tap water.
8. Install a new O-ring inside the membrane cap.
9. Install a new membrane. Make sure the membrane covers the O-ring all around its circumference. See Figure 36 on the following page.
41
Figure 34: Positioning of O-ring
& membrane
Instruction Manual DO 100
10. Using the installation tool, screw the membrane lock back into the cap. Tighten the lock firmly over the membrane and O-ring, but do not over tighten.
11. Inspect the membrane for wrinkles. If wrinkles
Close
Installation tool
Open
exist, remove the membrane and repeat steps 8 –
11.
12. Fill the membrane cap with water and inspect the bottom for leaks. If water drops are leaking from the membrane, re-seal the membrane on the O­ring (repeat steps 8 – 11, for membrane replacement only).
Insert installa t ion tool into slot s on membrane lock. Then unscrew membrane lock from membrane cap
13. If the assembly is leak-free, empty the water and fill the membrane cap with electrolyte to the brim.
14. Tap the side of the housing gently to remove any air bubble that may be sticking to the membrane.
15. Screw the cap onto the probe. Excess electrolyte will drain out.
Figure 35: Use Tool to take out (or put in)
membrane
16. Replace probe guard.
17. Calibrate the probe (see section 4) after the % saturation readings have stabilised.
NOTE
Membranes can only be used once. When a membrane cap is screwed onto the probe, the membrane is stretched by the cathode. If the same O­ring and the membrane is used a second time it will not fit perfectly onto the cathode. This will result in erratic readings.
Figure 36: Parts of electrode
showing O-ring, membrane & lock
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Instruction Manual DO 100
9.5 Electrolyte Solution
The electrolyte solution in your probe’s cap will deplete on usage and will need to be replaced periodically.
Your new DO probe comes with accessories of one 50-ml replacement electrolyte solution and a spare membrane cap. The replacement electrolyte comes premixed and ready to use. To order more electrolyte solution, see “Accessories” section.
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Instruction Manual DO 100
9.6 DO Probe Troubleshooting Table
When experiencing difficulties with the equipment, keep in mind of the following:
1. Check for the obvious, such as physical condition of the probe, any signs of damage to the cable, power and signal connections etc.
2. Determine whether it is the probe, meter or the surrounding environment that is causing the problem.
The following troubleshooting table identifies most of the problems likely to occur:
Problem Probable Causes Solution
1. Fluctuating readings when probe is shaken or bumped lightly or when membrane is touched.
2. With membrane cap removed and probe internals thoroughly dry, the reading from the probe is not zero and/or is erratic.
Probe has lost electrolyte – a sloshing noise will be heard when the probe is shaken.
Torn or damaged membrane. Wet connections in the wiring
or within probe. See Problem
2.
Moisture has entered the system – either into the probe itself or at junctions or points in the cable. This moisture creates a secondary galvanic action in addition to that produced by the probe and results in non-zero or erratic readings.
Determine whether it is a physical or electronic problem with the probe.
Unscrew the membrane cap, discard the electrolyte, membrane and O­ring.
Dry the internals of the probe, especially the cathode with a soft cloth.
Switch the meter ON and observe the display.
If the display reads zero, the probe and cable circuitry are alright. Service probe and change membrane.
If the display does not read zero, but some other value, then there is probably moisture somewhere. See Problem 2.
Locate the source of moisture by process of elimination. If moisture has entered a junction box or a cable joint, thoroughly dry out the area and take measures to prevent reoccurrence.
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Instruction Manual DO 100
Problem Probable Causes Solution
3. It is not possible to calibrate the probe in air – the display will not read high enough after fully adjusting the offset.
4. Display values are erratic when membrane is lightly touched. Membrane has bulged outwards.
Probe has dried out – no electrolyte inside.
Probe is overdue for servicing – excessive build-up of anode oxide.
A deposit has built-up on the silver cathode, which is inhibiting the reduction of oxygen at its surface.
The membrane has been damaged.
Service probe and change membrane. Use a stiff nylon brush to remove the oxide built-up from the anode. Do not use a wire brush. It is only necessary to remove the loose oxide layer. If it is suspected that the anode is badly corroded, replace with a new DO probe. Remember to tighten the nut under the anode before fitting a new anode.
If it is suspected that a deposit is coating the silver cathode, clean the cathode with 400 grit wet/dry emery paper or with some scouring powder. The deposit is sometimes visible as a brownish stain on the surface of the cathode.
If the membrane has been damaged change it and service the probe.
NOTE: The cathode must not be polished – the surface must remain dull (do not use a wire brush).
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Instruction Manual DO 100
10 TROUBLESHOOTING
Problem Cause Solution
No display when turned on
Unstable readings Insufficient reference electrolyte in
Slow response Dirty / Oily probe or dirty membrane. Clean probe. See Section 9.3 on page
Meter not responding to key press.
Batteries not in place
Batteries not in correct polarity (+ and -).
Weak batteries
probe. Broken probe. External noise pickup or induction
caused by nearby electric motor. Dirty probe.
HOLD mode in operation.
Damaged keypad. Internal program error.
Check that batteries are in place and making good contact.
Reinsert batteries with correct polarity.
Replace batteries or attach optional AC adapter.
Fill probe with reference electrolyte.
Replace the probe. Move or switch off interfering motor.
Clean probe. See Section 9.3 on page
39.
39. Cancel HOLD mode by pressing it
again. Return meter. Reset all internal programs by re-
inserting batteries.
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Instruction Manual DO 100
11 ERROR MESSAGES
LCD Display Indicates Cause Solution
Err 1 (in primary display)
Err. 2 (in primary display)
Err. 3 (in primary display)
Err. 4 (in primary display)
Err annunciator Unrecognised input
CAL & Err annunciators blink.
Battery indicator lights up.
Battery indicator blinks
Memory write error. Instrument too old (> 10
Memory checksum error.
A/D converter error. Hardware error. Turn meter on and off
Keypad error. One or more keys on
from keypad
Calibration error. Wrong value input at
Low battery level. Need new batteries or
Low battery level. Need new batteries or
years). Hardware failure.
Hardware failure. Turn meter on and off
the keypad are stuck.
Wrong input in selected mode.
calibration. Dirty probe.
battery connection is bad.
battery connection is bad.
Turn meter on and off again. If message persists, return unit*.
again. If message persists, return unit*.
again. If message persists, return unit*.
Turn meter on and off again. If message persists, return unit*.
Release key. Select valid operations depending on mode.
Check your input value, clean probe.
See Calibration sections or Probe Maintenance section.
Clean battery contacts. Replace batteries with fresh ones, noting polarity.
Clean battery contacts. Replace batteries with fresh ones, noting polarity.
* See Section 15 “Warranty” and Section 16 “Return of Items” on page 54. If an error message appears in the primary display (the upper row of larger digits), switching
off the meter and switching it on again may eliminate the error message. If error persists, or the meter shows incorrect values, return the meter. For a complete diagram of the display, see Figure 1 on page 2.
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Instruction Manual DO 100
12 ADDITIONAL INFORMATION
12.1 Dissolved Oxygen
12.1.1 General Information
Dissolved Oxygen (DO) refers to the volume of oxygen that is cont ained in water. There are two main sources of DO in water: from atmosphere and photosynthesis. Waves and tumbling water mix air into the water where oxygen readily dissolves until saturation occurs. Oxygen is also produced by aquatic plants and algae as a by-product of photosynthesis.
The amount of DO that can be held by water depends on 3 factors: water temperature, salinity, and atmospheric pressure.
1. Amount of DO increases with decreasing temperature (colder water holds more oxygen);
2. Amount of DO increases with decreasing salinity (freshwater holds more oxygen than saltwater does);
3. Amount of DO decreases with decreasing atmospheric pressure (amount of DO absorbed in water decreases as altitude increases).
The chart below in Figure 38 shows the solubility of DO in mg/L in water at various temperature.
Solubility of oxygen in water cont act with water saturated air at
16
14
12
10
8
6
Solubility mg/L
4
2
0
0 102030405060
standard atmospheric pressure
Temperature °C
Figure 38: DO Solubility in Water vs Temperature °C
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Instruction Manual DO 100
12.1.2 Measurement Units
One measure of DO in water is parts per million (ppm) which is the number of oxygen molecules (O
) per million total molecules in a sample. Calculating the % Saturation is
2
another way to analyze DO levels. % Saturation is the measured DO level divided by the greatest amount of oxygen that the water could hold under various temperature and atmospheric pressure conditions multiplied by 100.
12.1.3 What Is Being Measured?
DO probes respond to the partial pressure of oxygen in liquid or gas being measured – they measure the “pressure” of oxygen rather than concentration. All of the oxygen entering the probe is consumed at the cathode where it is electrochemically reduced to hydroxyl ions producing an electrical current within the probe:
+ 2 H2O + 4 e- Æ 4 OH –
O
2
Since all oxygen entering the probe is chemically consumed, the partial pressure of oxygen in the electrolyte is zero. Therefore, a partial pressure gradient exists across the membrane and the rate at which oxygen enters the probe is a function of the partial pressure of ox ygen in the gas or in liquid being measured.
When a probe is placed in air saturated water, the current it produces will not be affected by the temperature or salinity of the water. The DO concentration in the water, however, will vary with temperature and salinity. Because it is convenient to report DO concentration in mg/L or ppm, it is necessary to adjust for temperature and salinity of the water to get correct readings in these units.
If DO were to be reported in terms of partial pressure or % Saturation, then temperature and/or salinity compensation for oxygen solubility would not be necessary. Most probes are temperature compensated – i.e. they convert the “partial pressure measurement” to mg/L of DO at whatever temperature the water happens to be at for a given salinity and barometric pressure.
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Instruction Manual DO 100
12.1.4 Air Calibration
Understanding the principle of air calibration is easy, once you know that it is partial pressure that the probe is responding to. When the probe is in air, it is measuring the partial pressure of oxygen in air. If water is air saturated, then the partial pressure of oxygen in the water will be the same as it is in air. Therefore, all you need to know is the temperature of the air in which the probe is placed. By consulting solubility tables for oxygen at the particular barometric pressure and salinity of the water being measured, the corresponding concentration (mg/L or ppm) can be found for air saturated water at the air calibration temperature, and the meter can be set accordingly. Because most meters are temperature compensated, they will still give correct readings in mg/L even though the actual water temperature may be different to the air calibration temperature.
NOTE: The closer the air calibration temperature to the water temperature, the
more accurate is the calibration.
12.1.5 Applications
Oxygen is essential for fish, invertebrate, plant, and aerobic bacteria respiration. DO levels below 3 ppm are stressful to most aquatic organisms. Levels below 2 or 1 ppm will not support fish. Fish growth and activity usually require 5 to 6 ppm of DO, an important consideration for Aqua-culture industry.
Low DO indicates a demand on the oxygen of the system. Natural organic material such as leaves accumulate in the stream and create an oxygen demand as it is decomposed. Organic material from human activities also create an oxygen demand in the system. Micro-organisms consume oxygen as they decompose sewage, urban and agricultural run-off, and discharge from food-processing plants, meat-packing plants and diaries. There is an optimum DO level for this process and if DO level falls too low, the micro-organisms die and the decomposition ceases. If DO level is too high, more power is used than necessary for aeration and the process becomes costly.
In boiler water application, presence of oxygen in the water will increase corrosion and helps build up boiler scale that inhibits heat transfer. In such instance it is critical to keep DO concentration to a minimum.
Some pollutants such as acid mine drainage produce direct chemical demands on oxygen in the water. DO is consumed in the oxidation-reduction reactions of introduced chemical compounds such as nitrate (NO and ferrous (Fe
+
) and ferric (Fe
2
These are important consideration for water and wastewater treatment industry.
1-
) and ammonia (NH
3 +
) ions.
3
1+
), sulfate (SO
4
2-
), and sulfite (SO
4
2-
)
3
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Instruction Manual DO 100
13 SPECIFICATIONS
Dissolved Oxygen Range Resolution Relative accuracy
% Saturation of Oxygen Range Resolution Relative accuracy
Temperature Range Resolution Relative accuracy
Salinity Correction Range Resolution Method
Barometric Pressure Correction (mm Hg) Range Resolution Method
Probe Galvanic Response Time 40 seconds to achieve 93% of the reading No. of Calibration Points Single point at 100% in saturated air or air-
Data Logging 16 HOLD function Yes Auto-Off function Selectable Auto Off Time 20 minutes after last key press Averaging/Stability function Selectable Display Dual LCD Power Requirements four 1.5 V AAA-sized batteries (included) or
Battery Life > 50 hours Temperature Compensation Automatic from 0 to 50 °C Operating Range 0 to 50 °C Dimensions Meter: 19.1 cm (L) x 8.9 cm (W) x 4.5 cm (H)
Shipping weight 0.92 kg
0.00 – 20.00 mg/L or ppm
0.01 mg/L; 0.01 ppm ± 1.5% of Full Scale
0.0 – 200.0 %
0.1 % ± 1.5% of Full Scale
0.0 – 50.0 °C
0.1 °C ± 0.3 °C
0.0 – 50.0 ppt
0.1 ppt Manual input and automatic correction
555 to 808 mm Hg or 74 to 108 kPA 1 mm Hg or 0.1 kPA Manual input and automatic correction
saturated water
AC adapter 110 or 220 VAC to 9 VDC (optional)
Boxed: 23.3 cm (L) x 21.6 cm (W) x 7.0 cm (H) Probe: 173 mm (L) x 32 mm (Diameter), with 3­m cable
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Instruction Manual DO 100
14 ACCESSORIES
Replacements and accessories
Eutech Instruments
DO 100 Hand-held Dissolved Oxygen Meter complete with one Submersible Dissolved Oxygen probe with 3-meter (10-ft) cable (EC-DOHANDYNEW), one assembled membrane cap housing (15X241402) and one 50ml electrolyte (01X211226).
Submersible Dissolved Oxygen probe with 3-meter (10-ft) cable. EC-DOHANDYNEW AC / DC Power Adapter (120 VAC / 9 VDC) EC-120-ADA AC / DC Power Adapter (220 VAC / 9 VDC) EC-220-ADA Hard carrying case for meter EC-WPDRYKIT Soft carrying pouch for meter EC-POUCH-02 Membrane installation tool 15X241502 Membrane & O-ring (pack of 5) 01X241603 Replacement Membrane Housing Cap with Membrane and O-ring pre-installed 15X241402 Electrode Guard Removal Tool 15X241504 DO Refilling Electrolyte (50ml) 01X211226
Item Eutech Instruments
Ordering Code
EC-DO100/01
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Instruction Manual DO 100
Oakton Instruments
Item Oakton Instruments
Ordering Code
DO 100 Hand-held Dissolved Oxygen Meter complete with one Submersible Dissolved Oxygen probe with 3-meter (10-ft) cable (EC-DOHANDYNEW), one assembled membrane cap housing (15X241402) and one 50ml electrolyte (01X211226).
Replacement submersible Dissolved Oxygen probe with 3-meter (10-ft) cable. 35640-50 Submersible DO probe with 25-ft cable 35640-52 Submersible DO probe with 50-ft cable 35640-54 Submersible DO probe with 100-ft cable 35615-56 AC / DC Power Adapter (120 VAC / 9 VDC) 35615-07 AC / DC Power Adapter (220 VAC / 9 VDC) 35615-08 Hard carrying case for meter 35632-98 Soft carrying pouch for meter 35615-75 Replacement membrane assembly with membrane lock, O-ring and cap. 35640-72 Replacement HDPE membranes, pack of 5. 35640-74 Replacement HDPE membranes, pack of 25. 35640-75 Membrane installation tool 35640-79 DO kit includes hard carrying case, and 35640-80 membrane kit (meter not
included). Replacement membrane housing kit comes with two membrane housings with
pre-installed membrane and a bottle of premixed electrolyte.
35640-00
35640-60
35640-80
Solutions
Item Oakton Instruments
Ordering Code.
Zero oxygen solution, 500 mL 00653-00 Premixed electrolyte solution, 500 mL 35640-71 Electrolyte power (58.5 g) 35640-70
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Instruction Manual DO 100
15 WARRANTY
This meter is supplied with a three -year warranty, six-month warranty for probe agai nst signific ant deviations in material and workmanship.
If repair or adjustment is necessary and has not been the result of abuse or misuse within the designated period, please return – freight pre-paid – and correction will be made without charge. Eutech Instruments/ Oakton Instruments will determine if the product problem is due to deviations or customer misuse.
Out of warranty products will be repaired on a charged basis.
Exclusions
The warranty on your instrument shall not apply to defects resulting from:
Improper or inadequate maintenance by customer
Unauthorised modification or misuse
Operation outside of the environment specifications of the products
16 RETURN OF ITEMS
Authorisation must be obtained from our Customer Service Department or authorised distributor before returning items for any reason. A “Return Goods Authorisation” (RGA) form is available through our authorised distributor. Please include data regarding the reason the items are to be returned. For your protection, items must be carefully packed to prevent damage in shipment and insured against possible damage or loss. Eutech Instruments/ Oakton Instruments will not be responsible for damage resulting from careless or insufficient packing. A restocking charge will be made on all unauthorised returns.
NOTE: Eutech Instruments Pte Ltd/ Oakton Instruments reserves the right to make improvements in design, construction, and appearance of pr oducts without notice.
54
For more information on Eutech Instruments/ Oakton Instruments’ products, contact your nearest distributor or visit our website listed below:
Oakton Instruments
P.O Box 5136, Vernon Hills, IL 60061, USA Tel: (1) 888-462-5866 Fax: (1) 847-247-2984
E-mail: info@4oakton.com Web-sites:
www.4oakton.com www.oaktoninstruments.com
Eutech Instruments Pte Ltd. Blk 55, Ayer Rajah Crescent,
#04-16/24 Singapore 13 9949 Tel: (65) 6778 6876 Fax: (65) 6773 0836 E-mail: marketing@eutechinst.com Web-site: www.eutechinst.com
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