Document Revision History ............................................................................................................................ 2
Table of Contents ............................................................................................................................................ 3
Important User Information ............................................................................................................................ 6
Safety Notices and Warnings ......................................................................................................................... 6
Alerts that can be found throughout this manual ...................................................................................... 6
Product Handling and Environmental Guidelines ..................................................................................... 6
Features .................................................................................................................................................... 9
ZyWAN-G9 Model Numbers ................................................................................................................... 10
LED Indicators .............................................................................................................................................. 16
Power Connector ......................................................................................................................................... 17
USB .............................................................................................................................................................. 17
Serial Ports ................................................................................................................................................... 18
Installing SIM cards and USB Modems ....................................................................................................... 20
Installing SIM Card for USB Cellular Modem ......................................................................................... 20
Installing internal SIM Card for iO270 or MC8790 .................................................................................. 20
Installing Internal USB Modem ............................................................................................................... 21
Battery Link .................................................................................................................................................. 22
Chapter 2 Accessing the ZyWAN-G9 .......................................................................................................... 23
What You Will Need ..................................................................................................................................... 23
Setting Up Software ..................................................................................................................................... 25
Windows HyperTerminal ........................................................................................................................ 25
SSH Client, Terminal Program (PuTTY)................................................................................................. 26
Unable to Load Web Page ..................................................................................................................... 37
Ping the ZyWAN ..................................................................................................................................... 37
Check the PC’s Network Configuration .................................................................................................. 38
Using ZyWAN COM1 for Diagnostics ..................................................................................................... 38
Check with Network Administrator .......................................................................................................... 39
PART 2: SOFTWARE CONFIGURATION ..................................................................................................... 41
Chapter 1 Web Configuration Page ............................................................................................................ 42
Web Page Login ........................................................................................................................................... 42
Switching Between HTTP and HTTPS ................................................................................................... 45
Clearing the Browser Cache ................................................................................................................... 46
Changing a Configuration ............................................................................................................................ 47
Using Default Gateway, DHCP, and DNS ................................................................................................... 50
DHCP Server and NAT ........................................................................................................................... 50
DNS Server ............................................................................................................................................. 51
Chapter 2 System Status ............................................................................................................................. 52
Status Web Page ......................................................................................................................................... 52
Get Cellular Status ....................................................................................................................................... 58
Sierra Wireless EVDO Modem Status .................................................................................................... 58
Sierra Wireless HSDPA Modem Status.................................................................................................. 61
iDEN Modem Status ............................................................................................................................... 64
Run DHCP Server ........................................................................................................................................ 69
Access Point Mode ...................................................................................................................................... 74
DHCP Server .......................................................................................................................................... 75
Open Ports ................................................................................................................................................... 76
Enable Port Forwarding ............................................................................................................................... 78
Time Synchronization ................................................................................................................................... 80
Serial Ports Table ......................................................................................................................................... 96
Configuration Example 3: Terminal Server .............................................................................................. 114
Terminal Server Setup ............................................................................................................................... 115
Personal injury or death could occur. Also damage to the system, connected peripheral
devices, or software could occur if the warnings are not carefully followed.
Appropriate safety precautions should always be used. These should meet the
requirements set out for the environment that the equipment will be deployed in.
Information and/or Notes:
Indicates important features or instructions that should be observed
Warnings:
Electric current from power and communication cables is hazardous. To avoid shock hazard
when connecting or disconnecting cables, follow appropriate safety precautions. Ensure
that the correct operating voltage is used when powering the device.
Do not open the equipment to perform any adjustments, measurements, or maintenance
until all power supplies have been disconnected.
The ZyWAN-G9 is equipped with a certain level of protection against power surges.
However, to ensure maximum protection or when using in areas susceptible to electrical
disturbances and lightning, use of an external surge suppressor is strongly recommended.
Important User Information
In order to lower the risk of personal injury, electric shock, fire, or equipment damage, users must
observe the following precautions as well as good technical judgment, whenever this product is
installed or used.
All reasonable efforts have been made to ensure the accuracy of this document; however, Eurotech
assumes no liability resulting from any error/omission in this document or from the use of the
information contained herein.
Eurotech reserves the right to revise this document and to change its contents at any time without
obligation to notify any person of such revision or changes.
Safety Notices and Warnings
The following general safety precautions must be observed during all phases of operation, service, and
repair of this equipment. Failure to comply with these precautions or with specific warnings elsewhere
in this manual violates safety standards of design, manufacture, and intended use of the equipment.
Eurotech assumes no liability for the customer‟s failure to comply with these requirements.
The safety precautions listed below represent warnings of certain dangers of which Eurotech is aware.
You, as the user of the product, should follow these warnings and all other safety precautions
necessary for the safe operation of the equipment in your operating environment.
Alerts that can be found throughout this manual
The following alerts are used within this manual and indicate potentially dangerous situations.
Product Handling and Environmental Guidelines
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Important User Information
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110150-4002A
Warning:
To avoid possible injury:
Do not short circuit the batteries or place in water or on a metal surface where the
battery terminals could be shorted. Do not incinerate or heat to more than 100 °C
(212 °F). Do not crush or otherwise disassemble the battery or attempt to repair the
battery.
Do not recharge. The batteries are non-rechargeable. There is a danger of explosion
if a lithium battery is recharged or incorrectly replaced.
Dispose of used batteries according to the manufacturer‟s instructions and local
ordinances.
Antistatic Precautions
To avoid damage caused by ESD (Electro Static Discharge), always use appropriate antistatic
precautions when handing any electronic equipment.
Batteries
The ZyWAN-G9 contains a coin-type, replaceable Lithium battery to maintain its real-time clock when
input power is removed. The ZyWAN-G9 is normally shipped with the battery jumper connected. If the
unit will be sitting unused for lengthy periods of time, it is recommended to remove the jumper to
extend the life of the battery. See Battery Link on page 22 for more details.
Warranty
This product is supplied with a limited warranty. The product warranty covers failure of any Eurotech
manufactured product caused by manufacturing defects. Eurotech will make all reasonable effort to
repair the product or replace it with an equivalent alternative. Eurotech reserves the right to replace
the returned product with an alternative variant or an equivalent fit, form, and functional product.
Delivery charges will apply to all returned products.
WEEE
The following information is issued in compliance with the regulations as set out in the 2002/96/CE
directive, subsequently superseded by 2003/108/CE. It refers electrical and electronic equipment and
the waste management of such products.
When disposing of a device, including all of its components, subassemblies, and materials that are an
integral part of the product, you should consider the WEEE directive.
This symbol has been attached to the equipment or, if this has not been possible, on the
packaging, instruction literature and/or the guarantee sheet. By using this symbol, it states
that the device has been marketed after August 13, 2005 and implies that you must
separate all of its components when possible and dispose of them in accordance with local
waste disposal legislations.
Because of the substances present in the equipment, improper use or disposal of the refuse can
cause damage to human health and to the environment.
With reference to WEEE, it is compulsory not to dispose of the equipment with normal urban refuse,
and arrangements should be instigated for separate collection and disposal.
Contact your local waste collection body for more detailed recycling information.
In case of illicit disposal, sanctions will be levied on transgressors.
RoHS
This device, including all its components, subassemblies, and the consumable materials that are an
integral part of the product, has been manufactured in compliance with the European directive
2002/95/EC known as the RoHS directive (Restrictions on the use of certain Hazardous Substances).
This directive targets the reduction of certain hazardous substances previously used in electrical and
electronic equipment (EEE).
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Symbol / Text
Pin Definition
NC
Not Connected
Reserved
Use reserved to Eurotech, must remain unconnected
Pack the product in anti-static material and ship it in a sturdy cardboard box with enough
packing material to adequately protect the shipment.
Any product returned to Eurotech improperly packed will immediately void the
warranty for that particular product!
Technical Assistance
If you have any technical questions, cannot isolate a problem with your device, or have any enquiry
about repair and returns policies, contact your local Eurotech Technical Support Team.
See Eurotech Worldwide Presence on page 119 for full contact details.
Before returning any Eurotech supplied product, for any reason whatsoever, you must first send an email to the Technical Support Team. You will receive an RMA number (Returned Material
Authorization) for the return of the material.
Provide the following information in the RMA request:
Model number
Serial number
Detailed fault description
Company Details
Contact details
Conventions
The following conventions are used throughout this manual.
Text in Courier font is used to indicate commands entered or responses received at a command
prompt in either the Windows or Linux operating system.
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Introduction
The ZyWAN-G9 is a cellular routing modem for HSDPA/UMTS/EDGE/GPRS/GSM, EvDO/CDMA, and
iDEN networks. It is ideally suited for wireless applications wireless applications such as Internet
access, AVL, telemetry, SCADA, mobile computing, and AMR. The ZyWAN-G9 operates as a fully
configurable embedded Linux router enabling firewall, DHCP, DNS and NAT. ZyWAN-G9 provides
real-time network access to any Ethernet, 802.11b/g or serial device for mobile and fixed data
applications.
A GPS adapter provides a sophisticated tracking program and raw NMEA data strings for mapping
applications. The tracking program reports the device location, speed and heading on regular intervals
and caches data when out of network. To easily manage the ZyWAN-G9 configuration, a Web page
presents a simple tool to quickly change settings locally or over-the-air.
This User Manual provides the basic configuration and hardware information required for getting
started with the ZyWAN-G9 products. For more detailed information, see http://www.eurotech-
inc.com/zywan-g9.asp for additional technical and addendum documentation.
The ZyWAN-G9 provides built-in (factory fitted) options for cellular modems. In addition, some
commercial USB modems are supported, which can be obtained from cellular network carriers that
may be installed in the ZyWAN-G9. There is a wide array of cellular technologies, protocols, and
network standards currently in use and which are under development. For simplicity, this manual uses
the following three designations to describe the cellular modem types.
HSDPA – refers to modems based on GSM/GPRS networks, including EDGE, UMTS, & HSDPA
EVDO – refers to modems based on CDMA networks, including CDMA2000 and 1xEV-DO
iDEN – refers to modems based on iDEN networks
Introduction
Product Overview
Features
The features offered by the ZyWAN-G9 include:
Rugged design – handles challenging industrial or mobile telemetry environments.
Wireless features – provides cellular, WiFi (802.11) and GPS communication.
Ethernet – two 10/100 base-T ports provide independent wired network ports.
Networking – takes full advantage of IP networking technologies.
Firewall – provides data encryption and authentication.
Security – secure routing of IP data between the cellular network, Ethernet, and 802.11 WLAN.
Wireless router – can act as gateway for local wired or wireless LAN to access the Internet.
Serial communication – field equipment can connect via RS-232, RS-422/485, or LAN ports.
Localization – GPS receiver allows applications or local devices to pinpoint exact location.
VPN – IPSec security and PPTP VPN capabilities are available.
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ZyWAN-G9
-
Options
Item Number
Description
930150-4003R
ZyWAN-G9
930150-4004R
ZyWAN-G9-GPS
930150-4005R
ZyWAN-G9-GPS-WiFi
930150-4006R
ZyWAN-G9-WiFi
930150-4008R
ZyWAN-G9-SMART003A (GPS, WiFi, COM8)
930150-4009R
ZyWAN-G9-SMART003A (GPS, WiFi)
930150-4010R
ZyWAN-G9-HSDPA-GPS-WIFI: European
Built-in Modem
Cellular Technology
Manufacturer
iO270
IDEN
Motorola
MC5727
EVDO
Sierra Wireless
MC8790
HSDPA
Sierra Wireless
USB Plug-in Modem
Cellular Technology
Manufacturer
Compass C885
HSDPA
Sierra Wireless
Compass C888
HSDPA
Sierra Wireless
Compass C889
HSDPA
Sierra Wireless
MC760
EVDO
Novatel
USB598 / T598
EVDO
Sierra Wireless
USBConnect Shockwave (USB308)
HSDPA
Sierra Wireless
ZyWAN-G9 Model Numbers
The standard model numbers for the ZyWAN-G9 are determined by the hardware options which are
part of the product. The list of features and model number variations are explained next.
Some of the available models are listed next, along with their Eurotech item numbers. In addition,
project-specific model names are given to ZyWAN-G9 models, which may include specific hardware or
software to meet customer project requirements.
Supported Modems
Cellular modems may be provided as factory-built options, as listed in the model types above, and are
also available from cellular providers as plug-in USB sticks added as peripherals to the ZyWAN-G9. A
list of supported third-party cellular modems is given below. Support for other modems will be
developed over time as new modems become available.
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Accessories
Item Number
Description
2040-14214-000-000
ZyWAN-G9 Power Cable - 10ft (Included w/ base
system)
930150-4007R
ZyWAN-G9 U598 Mounting Kit (includes antenna
jumper and foam pads for securing modem)
7060-14301-001-191
ZyWAN-G9 STARTER KIT (Includes all of the
items which are listed separately below.)
7000-14172-901-101
ZyWAN-G9 AC Power Supply
2153-10492-000-000
AC Power Cord
7000-09598-000-000
RS232 Null Modem Cable
2040-10070-000-000
Crossover RJ45 Ethernet cable
Several accessories for the ZyWAN-G9 are listed here.
Introduction
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FEATURE
DESCRIPTION
Processor/clock:
520MHz PXA270 processor
Dimensions:
238.5mm (9.4”) x 141mm (5.6”) x 65mm (2.6”)
Weight:
1.25 kg (2.75 lbs)
Mounting:
Panel mount aluminium enclosure
Memory:
128 Mbytes SDRAM and 32Mbytes Flash
Serial ports:
(3) RS-232 and (1) RS-422/485
LAN:
(2) RJ45 10/100baseT
USB
(3) USB 1.1 ports (one external, 2 internal)
Wireless WAN:
HSDPA, EVDO, or iDEN cellular data network, and 802.11b/g option
GPS
Fastrax iTrax 03 GPS receiver
FEATURE
DESCRIPTION
Input power:
+10 to +26 VDC
Overvoltage/reverse voltage
protection:
100 VDC
Ignition sense input:
12 VDC protected
Power consumption:
2 W (excluding 802.11, cellular and other peripheral devices)
Power consumption for communication devices varies depending on the
amount of transmission time. Typical values for maximum power
consumption are listed (assuming full transmit power over a sustained
period). Realistically, the total power consumption is much less because
the module does not transmit continuously.
802.11 (Ubiquity): 5 W (max)
iDEN (iO270) cellular module: 4.8 W (max)
HSDPA (MC8790) cellular module: 2.6 W (max)
EVDO (MC5727) cellular module: 3.1 W (max)
USB cellular modules: 3 to 5 W (max), depending on the module
FEATURE
DESCRIPTION
Temperature:
Operating:
-20 to +65 C
Note: Certain models of cellular modems or WiFi cards may have a lower
operating temperature range. Contact your local Eurotech representative
for more details.
Storage:
-40 to +85 C
Humidity:
10% to 90% relative humidity (non-condensing)
Operating Characteristics
Electrical Characteristics
General
Power
Temperature Range
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PART 1: GETTING STARTED
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PART 1: GETTING STARTED
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POSITION
INDICATES
DISPLAY EXPLANATION
Top
Power and GPS
Off = ZyWAN is not powered.
On = On during startup of ZyWAN.
Slow blink = ZyWAN is running, but there is no GPS lock.
(Slow blink is approximately one blink every 2 seconds.)
Fast blink = ZyWAN running, and GPS position lock obtained.
Middle
Cellular Connection Status
Off = Cellular interface not started (ppp0 not present).
On = Cellular interface started, and network communication
ability probable.
(This does not necessarily guarantee that communication can
occur. For instance, when the interface is established but the
device goes out of range of cellular coverage, the light may still
indicate a solid On condition.)
Slow blink = Cellular network is connected and received data
activity is detected.
Bottom
WiFi Connection Status
Off = WiFi interface not started (eth2 not present).
On = WiFi interface started, and network communication ability
probable.
(This does not necessarily guarantee that communication can
occur. For instance, when the interface is established but the
device goes out of range of WiFi coverage, the light may still
indicate a solid On condition.)
Slow blink = Received data activity detected on WiFi network.
Antenna A and B – Optional
Cellular antenna connections
(SMA) for modems in USB bay.
COM2 – RS-232
for data
communication
GPS – Antenna connection
for GPS receiver (SMA)
COM3 – RS-232
for data
communication
COM1 – RS-232 port
for local console
diagnostics
LED indicators
External USB port
Ethernet ports (2) – RJ-
45 10/100BaseT, with
link and activity LEDs
802.11 – Antenna connection
for wireless WiFi network
(reverse SMA)
POWER –
10-26 V DC input
COM4 –RS-422/485
for data communication
Antenna C – Optional
antenna connection (SMA)
for internal modem.
Chapter 1 Interfaces
The front panel of the ZyWAN-G9 contains the following ports and indicators:
Further information about these ports and connectors is provided in the following sections.
LED Indicators
The ZyWAN-G9 has three LED lights which indicate the following:
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PIN
SIGNAL NAME
1
+ Power
2
Ignition sense
3
- Power (GND)
4
GND
PIN
SIGNAL NAME
1
Transmit +
2
Transmit -
3
Receive +
4
Reserved
5
Reserved
6
Receive -
7
Reserved
8
Reserved
Power Connector
The ZyWAN-G9 can be powered from 10 to 26 VDC. Power to the ZyWAN-G9 is supplied via the 4pin power socket (mating connector: Kycon KPPX-4P plug). The power plug must be inserted with the
flat part of the plug facing up (toward the top of the ZyWAN front panel). The pin configuration is as
follows:
The ignition sense input is intended for sensing the
on/off condition of a vehicle‟s ignition, but it is not yet
supported in the ZyWAN-G9 application software.
Ethernet
The pin assignments for the Ethernet LAN connection are shown in the following table. The yellow
LED is a Link/Activity light, which illuminates when a 10/100Base-T connection is made and flashes
when there is data activity. The green LED illuminates when a 100 MB/s connection is made.
USB
The external USB port is a standard USB 1.1 port available for general use.
Two other locking USB 1.1 ports are available under the ZyWAN-G9 in a covered bay, and are
intended to be used with peripheral devices, generally cellular modems. To release the locking USB
ports, press in the lever above the port while removing the USB peripheral device.
Antenna Connections
The Antenna A and Antenna B connectors on the front of the ZyWAN-G9 are SMA connectors, which if
fitted will come from devices mounted in the USB bay. The Antenna C connector is another optional
position for an SMA connector, which may come from a built-in modem mounted internally (not in the
USB bay).
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CELLULAR TYPE
FREQUENCIES
EVDO
US Cellular (824-894 MHz)
North America PCS (1850-1990 MHz)
The cellular antennas to be connected to any of the cellular antenna connectors must be rated for
operation within one or more of the ranges required by the ZyWAN-G9 model/cellular type, as given in
the following table.
The GPS connector (if fitted) is a standard polarity SMA connector, which connects to a GPS antenna
with a typical frequency of 1575.42 MHz (L1). Typically, GPS antennas must have line of sight to a
wide area of the sky in order to receive signals from multiple positioning satellites.
The WiFi connector (if fitted) is a reverse polarity SMA (male) connector for 802.11. It connects to a
WiFi antenna, with a typical range of 2.4-2.485 GHz.
Serial Ports
The following tables show pin assignments for the serial ports.
COM1, COM2, COM3 (RS-232)
* = output signals
COM3 (4-wire RS-485/422)
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Master Device
Middle
Device(s)
End Device
TX+
TXRX+
RX-
RX+
RX-
TX+
TX-
4-wire RS-485/422 Device Connections
End device (and RS-485 Master) may need 120 ohm termination
resistor, optional middle device(s) must not have resistor.
Drawing is labeled as if devices are DTE. Direction of arrows is
correct, regardless of RX/TX labeling on a given device.
RX+
RX-
TX+
TX-
Drg. S15037-02b
GNDGNDGND
4-wire to 2-wire RS-485/422 Device Connections
End device (and RS-485 Master) may need 120 ohm termination
resistor, optional middle device(s) must not have resistor.
Drawing is labeled as if devices are DTE. Direction of arrows is
correct, regardless of RX/TX labeling on a given device.
Drg. S15037-02c
Middle
Device(s)
End Device
Data+
Data-
Data+
Data-
Master Device
(4-wire)
TX+
TXRX+
RX-
GNDGND
GND
RS-485 / RS-422 wiring diagrams
When connecting RS-485 or RS-422 devices in a multidrop configuration, there must usually be a
120 termination resistor at one or both end devices in the network but NOT on any devices in the
middle of the loop. The ZyWAN-G9 provides a 4-wire RS-485/422 interface.
In RS-485 or RS-422 systems, connect the ground terminal in common between all devices. It is
recommended to use shielded, twisted pair cable. Connect the cable shield to the RS-485/422 ground
AT ONLY ONE POINT in the network. In the ZyWAN-G9, the RS-485/422 ground is in common with
other electrical grounds in the system.
The following wiring diagrams show the correct device connection arrangements.
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Installing SIM cards and USB Modems
The ZyWAN-G9 option for the iDEN or HSDPA networks requires a SIM card from the network
provider in order to operate on the cellular data network. The following sections describe installing the
SIM card and a pluggable USB cellular modem.
Installing SIM Card for USB Cellular Modem
When using a pluggable USB cellular module that requires a SIM card, the card fits into a SIM slot on
the modem before installing it into the ZyWAN-G9 USB port.
Installing internal SIM Card for iO270 or MC8790
When using a built-in iO270 or MC8790 modem, the SIM card is accessible through an access panel
on the bottom of the ZyWAN-G9. To change or install the SIM card for the iO270 or MC8790 modems,
complete the following steps:
1. Disconnect the power connector, and then disconnect other connectors from the ZyWAN-G9.
2. Turn the ZyWAN-G9 upside down, remove the four screws from the small SIM access panel and
remove the panel.
3. Slide the black SIM card holder to the open position and remove the existing SIM card.
4. Install the new SIM card, sliding the cover to lock the card in place. Ensure the card is fully seated
and the SIM card holder is locked firmly into place. (If the SIM card is not installed properly, the
ZyWAN-G9 will not connect to the network.) Replace the access panel.
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110150-4002A
5. Restore all connections, reconnecting the power cable last.
Installing Internal USB Modem
To install an internal USB modem, complete the following steps. The modem installation requires:
USB Modem with active EVDO or HSDPA (with SIM) account – supplied by customer. Modem
should include a port for connecting an external cellular antenna.
ZyWAN-G9 modem mounting kit, including antenna cable jumper and two foam pads – contact
Eurotech.
1. Disconnect the power connector, and then disconnect other connectors from the ZyWAN-G9.
2. Turn the ZyWAN-G9 upside down, remove the five screws from the large USB bay access panel
and remove the panel.
3. Attach the antenna cable jumper to the external antenna port on the modem. The location of the
antenna port varies depending on the modem.
4. (optional) In mobile applications where the ZyWAN-G9 may experience vibration, the foam pads
can be applied to prevent vibration of the modem. Determine which USB port will be used for the
modem. Either port may be used, but the choice might depend on the location of the antenna
cable jumper on the modem.
Remove the backing from one piece of foam pad to expose the adhesive. Place the foam inside
the USB bay behind one of the USB ports, centered about halfway between the front and back
sides of the USB bay, and adhere it to the ZyWAN-G9 enclosure.
5. Connect the antenna cable to the faceplate in the “ANT A” or “ANT B” location, and tighten the
mounting nut securely. Fit the modem securely into the USB port.
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NAME
INTERFACE DESCRIPTION
eth0
Ethernet port 0
eth1
Ethernet port 1
eth2
802.11 WiFi network (via internal USB/Ethernet and Ubiquity WiFi adapters)
ppp0, ppp1, etc.
Cellular network (for all cellular technologies and providers)
6. (optional) Remove the backing from the other piece of foam padding to expose the adhesive.
Adhere the foam to the top of the modem.
7. Replace access panel, restore connectors and power.
Battery Link
The ZyWAN-G9 contains a coin-type replaceable Lithium battery (CR2032, 3V) to maintain its realtime clock when input power is removed. The battery is enabled by fitting a jumper on the main circuit
board, in position JP2 next to the battery. The ZyWAN-G9 is normally shipped with the battery jumper
connected.
Understanding Network Interfaces
The ZyWAN-G9 contains at least four possible IP network connections or „interfaces‟. These
interfaces are mentioned throughout this manual and on the ZyWAN-G9 configuration page. The
ZyWAN-G9 system assigns each interface a name. The last character of each interface name is a
number, 0 (zero) or 1 (one), as listed in the following table. When these interface names are used in
the Web configuration page, they must be entered exactly as written (case sensitive).
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Chapter 2 Accessing the ZyWAN-G9
This section describes several ways to gain access to the ZyWAN-G9 for diagnostic and system
maintenance purposes and some utility software that may be useful for troubleshooting.
What You Will Need
Hardware Requirements
The ZyWAN-G9 must be connected to a stand-alone computer and/or a network, so that the initial
configuration may be loaded via the Web configuration page.
In order to perform the initial configuration via a stand-alone computer, you need the following
hardware:
ZyWAN-G9 unit
Power supply
Computer with 10base-T Ethernet network port and Web browser
Ethernet crossover cable
In order to perform the initial configuration via an existing network, you need the following hardware:
ZyWAN-G9 unit
Power supply
Network equipment and cables to connect ZyWAN-G9
Computer with network connection, RS-232 serial port, and Web browser
Serial crossover cable (or some other means of identifying the DHCP-assigned address of the
ZyWAN-G9 after it powers on)
Software Requirements
The computer used to perform the ZyWAN-G9 configuration must have the following software:
Windows operating system (Windows 2000, Windows XP, Windows 7)
Web browser: Internet Explorer ver. 7 or 8, Mozilla Firefox ver. 3, or Google Chrome
Serial terminal program, such as PuTTY, Windows HyperTerminal, or Tera Term.
Other operating systems or Web browsers may be used, but they may not work as described in this
document.
Network Requirements
The network used to perform the ZyWAN-G9 configuration must have the following requirements:
Either a direct connection (via Ethernet crossover) or existing network LAN connection from the
computer to the ZyWAN-G9 for the initial setup
Network configuration of wired LAN, wireless 802.11 WAN, and/or cellular networks depending on
the network used after initial configuration
Knowledge of the final networking address requirements in order to configure the ZyWAN-G9
If using cellular services, a registered cellular data account for this ZyWAN-G9
Optional Equipment
Several optional components may be supplied as components of the ZyWAN-G9, including GPS
Receiver and the Wireless LAN 802.11 card. These modules are plugged into internal sockets of the
ZyWAN-G9. Cellular and 802.11 antennas must conform to applicable regulations in order to ensure
compliance with FCC regulations.
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Configuration PC
ZyWAN
RS-232 null modem
serial cable
COM1
RS-232 Null Modem Cable
PC DB-9
RX 2
TX 3
GND 5
RTS 7
CTS 8
DTR 4
DCD 1
DSR 6
DB-9
2 RX
3 TX
5 GND
7 RTS
8 CTS
4 DTR
1 DCD
6 DSR
optional (loopbacks required if hardware handshaking enabled)
Drg. S15037-03b
Additional Documentation
In addition to this manual, there may be additional documentation or support material relating to the
ZyWAN-G9 configuration. Contact Eurotech Support using the address information at the end of this
manual.
Serial Connection to COM1
The COM1 port of the ZyWAN-G9 is used for a serialconsole. Typically,thisallows a local
administrative („root‟) login to the ZyWAN-G9 usinga nullmodemserialcable. Thenext section
describes the setup for the terminal program. The settingsfor thisconnection are 115,200 baud, 8
data bits, 1 stop bit, no parity, and no flow control.
Press the Enter key to get a login prompt. The default login is root and the default password is arcom
(case-sensitive).
RS-232 Null Modem Cable
To connect the ZyWAN-G9 to another computer (DTE) device, such as on COM1 for the console
diagnostic port, a null modem serial cable must be used. The pinout for this cable is shown next.
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Setting Up Software
There are several third-party software programs that may be needed for configuring or using the
ZyWAN-G9. A serial terminal program can be used to connect to the ZyWAN for administrative
access. This section describes the setup for Windows HyperTerminal and PuTTY. Tera Term
(http://www.ayera.com/teraterm/) is another serial terminal program that may be used, but it is not
discussed here. PuTTY also allows administrative access to the ZyWAN over the network, and
WinSCP may be used in some cases to upload or download files.
Windows HyperTerminal
Windows provides a serial terminal program, HyperTerminal, for serial communications. This can be
used to access the console port of the ZyWAN-G9 for diagnostics. The following steps are the setup
instructions for Windows HyperTerminal. (HyperTerminal is not included with Windows 7.)
1. In the Windows Start menu, select Programs>Accessories>Communications>HyperTerminal. The
Connection Description window is displayed.
2. Enter a name for this HyperTerminal configuration, as shown next.
3. Set the Connect using option to COM1 or whatever free RS-232 port exists on this PC.
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4. Make the following settings for the serial communication, then click the OK button.
5. If the ZyWAN-G9 is already started, press the Enter key to get a login prompt. The default login is
root and the default password is arcom (case-sensitive).
SSH Client, Terminal Program (PuTTY)
The ZyWAN-G9 allows remote console logins using Secure Shell (SSH), which requires SSH client
software. Unencrypted Telnet to the ZyWAN-G9 is not an option.
For Linux systems, the „ssh‟ command is available as an SSH client.
For Windows systems, the PuTTY program is available as a free SSH client. Download and install
PuTTY (choose the Windows installer version) from
Once the PuTTY application is installed on the Windows computer, run the application and enter the IP
address of the ZyWAN-G9. Set the Connection type to SSH and the Port to 22 (unless the port has
been changed on the ZyWAN-G9 from its factory default). Click the Open button to connect.
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The first time a connection is made with PuTTY, a security warning is given as PuTTY tries to
authenticate with the ZyWAN-G9. Click Yes to continue, as long as you are sure that this is the
correct ZyWAN-G9 device. Then log in with the correct username and password. The default
administrative login is root and the default password is arcom (case-sensitive).
PuTTY also allows for serial terminal access to COM1, instead of using Windows HyperTerminal. Set
the Connection type to Serial, and the Speed to 115200. Click the Open button to connect.
If the ZyWAN-G9 is already started, press the Enter key to get a login prompt. The default login is
root and the default password is arcom (case-sensitive).
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SFTP/SCP Client (WinSCP)
There may be occasions when you must upload or download files to/from the ZyWAN-G9.
Unencrypted FTP is not an option. This requires the SFTP or SCP (Secure FTP or Secure Copy)
protocol, which use an encrypted SSH network connection.
For Linux systems, the „sftp‟ and „scp‟ commands are available for file transfers to the ZyWAN-G9.
For Windows systems, the WinSCP application is available as a free download for SFTP/SCP file
transfers. This is available from www.winscp.net. Download and install the latest version of WinSCP
from this site. One option presented during installation is the user interface style. Either style can be
used, but it is recommended to choose the Norton Commander interface that allows display of both the
local and remote directories.
Run WinSCP after installing it. It may be useful to set the option Remember last used directory under
the Environment>Directories menu.
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Also, select the Preferences option, and then click the Preferences button. It may be useful to set the
Remember panels’ state when switching sessions option in the Environment>Panels menu.
In the main window of WinSCP, select the Session menu. In the Host name field, enter the IP address
of the ZyWAN-G9. The username and password can also be entered at this time. Individual session
configurations may be saved, if repeated connections need to be made to the same address. These
will appear in the Stored sessions menu of the WinSCP menu.
Click Login to connect.
The first time a connection is made with WinSCP, a security warning is given as WinSCP tries to
authenticate with the ZyWAN-G9. Click Yes to continue.
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Note:
Ethernet port „1‟ is used in this section, which typically comes with standard settings of
address 192.168.1.1, subnet mask 255.255.255.0, and operating as a DHCP server. In
some cases, the ZyWAN-G9 may come factory loaded with different settings. The
instructions given here may or may not apply, depending on the customer configuration.
Once connected, WinSCP shows the local directories and files in the left panes. The right panes show
the directories and files on the ZyWAN-G9 (using WinSCP‟s Norton Commander interface only). If all
four panes are not visible, they can be displayed by choosing the Options>Local Panel>Tree and
Options>Remote Panel>Tree menu options.
You can drag and drop files between the panes or other Windows Explorer windows. Navigate
through the local or remote directory structures in the upper panes, as needed.
Initial Connection with Single PC
The ZyWAN-G9 typically comes factory loaded with default settings, which need to be configured for
the network on which it will ultimately be used. The instructions in the following two sections describe
how to set up the hardware and software necessary to perform this initial configuration.
The simplest way to start the ZyWAN-G9 and perform an initial configuration is to use a direct
connection to another computer (PC). To make a direct connection, complete the following steps:
1. Connect the configuration PC using a crossover Ethernet cable.
2. Apply power to the ZyWAN-G9.
3. Set up the PC‟s network settings.
4. Configure the ZyWAN-G9 via its Web page.
The following sections provide detailed explanations of these actions.
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Configuration PC
Crossover Ethernet Cable
ZyWAN
1. Connect the Configuration PC
Connect a crossover Ethernet cable from the network port labelled „1‟ on the ZyWAN-G9 to an
Ethernet port on the PC as shown in the following diagram.
The crossover Ethernet cable may be purchased from Eurotech, or it may be obtained from a network
equipment supplier.
2. Apply Power
Connect the power supply to a wall outlet and to the 4-position power connector on the ZyWAN-G9.
See Power Connector on page 17 for the power input socket pin configuration details.
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3. Set Up the Network
The PC must be set up to obtain its network address from the ZyWAN-G9 for this test. After initial
configuration of the ZyWAN-G9 , the PC can be changed back to its normal network settings.
To configure the network as mentioned previously, complete the following steps:
1. In the Windows Start menu, select Control Panel>Network Connections. Look at the properties of
the Local Area Connection.
2. Open the properties for the Internet Protocol (TCP/IP). Select the Obtain an IP address
automatically and Obtain DNS Server address automatically checkboxes as shown in the
following screen capture.
3. Record the existing settings, then make the changes to obtain the IP address and DNS server
automatically.
4. Click OK to close the Local Area Connection properties, and reboot the PC if prompted to do so.
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The PC automatically obtains its address from the ZyWAN-G9. To check the address, complete the
following steps:
1. In the Windows Start menu, select Accessories>Command Prompt. The Command Prompt
window is displayed.
2. Enter the command ipconfig. Under Local Area Connection, the address is 192.168.1.x, where x
is a number between 2 and 254.
4. Browse ZyWAN Configuration Page
To browse the ZyWAN configuration page, complete the following steps:
1. Open a Web browser and enter the address http://192.168.1.1 into the address bar.
A dialog box is displayed asking for the username and password.
2. Enter your username and password. The default username is arcom and default password is
arcom. The ZyWAN-G9 configuration page is displayed. See Chapter 1 Web Configuration Page
on page 42, for further instructions on configuration.
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Note:
Ethernet port „0‟ is used in this section, which typically comes configured to obtain its
address automatically from a network using DHCP. In some cases, the ZyWAN-G9 may
come factory loaded with different user settings. These instructions may or may not apply,
depending on the customer configuration.
Configuration PC
ZyWAN
Network Hub or Switch
RS-232 null modem
serial cable
Note:
The PC must exist on the same network. Consult a network administrator for assistance, if
necessary.
Initial Connection Over a Network
An alternate way to start the ZyWAN-G9 and to perform an initial configuration is to connect it to an
existing network which also contains the configuration computer (PC).
To connect the ZyWAN to an existing network which also contains the configuration computer,
complete the following instructions:
1. Connect ZyWAN-G9 to an existing Ethernet network and to the PC serial port.
2. Apply power to the ZyWAN-G9.
3. Determine ZyWAN-G9 network address.
4. Configure the ZyWAN-G9 via its Web page.
The following sections provide detailed explanations of these actions.
1. Connect ZyWAN to the Network
To connect ZyWAN to the network, complete the following steps:
1. Connect the null modem serial cable from the PC to COM1 of the ZyWAN-G9.
2. Connect the ZyWAN-G9 network port labelled „0‟ to an existing network, using a standard
10base-T Ethernet cable as shown in the following diagram.
2. Apply Power
Connect the power supply to a wall outlet and to the 4-position power connector on the ZyWAN-G9.
See Power Connector on page 17 for the power input socket pin configuration details.
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Tip:
If your network administrator can determine the DHCP assigned address after the ZyWANG9 starts up, the serial cable is not needed. Skip to 4. Browse ZyWAN Configuration Page
on page 35.
Note:
If the ifconfig command does not show an inet addr address, it may be that the
network does not have a DHCP server or that security policies prohibit the ZyWAN-G9 from
obtaining its address. A temporary address can be manually set if necessary by issuing the
following command:
ifconfig eth0 ip_address netmask subnet
where ip_address is the actual address on the network, and subnet is the subnet
mask in dotted notation (such as 255.255.0.0).
3. Determine ZyWAN Network Address (DHCP)
Port 0 on the ZyWAN-G9 is typically set to acquire its address automatically using DHCP. Since the
address is dynamically assigned, the ZyWAN-G9 address must be determined before it can be
configured.
One way to check the ZyWAN-G9 network address is to use a crossover (null modem) serial cable
between the PC and the ZyWAN-G9. The null modem cable can be purchased from Eurotech, or it
may be obtained from an electronics supply store.
To determine the ZyWAN network address (DHCP), complete the following steps:
1. Use PuTTY or HyperTerminal to establish communication to the ZyWAN-G9 on COM1 at 115,200
baud. See Setting Up Software on page 25, for help with this step.
2. If the ZyWAN-G9 is already started, press the Enter key to get a login prompt. The default login is
root and the default password is arcom (case-sensitive).
3. After logging into the ZyWAN-G9, type the command ifconfig eth0 at the command prompt.
The current network address which has been assigned to the ZyWAN-G9 by the network is
displayed.
To browse the ZyWAN configuration page, complete the following steps:
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1. Open a Web browser and enter the address of the ZyWAN-G9 into the address bar.
A dialog box is displayed asking for the username and password.
2. Enter your username and password. The default username is arcom and default password is
arcom. The ZyWAN-G9 configuration page is displayed. See Chapter 1 Web Configuration Page
on page 42, for further instructions on configuration.
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Troubleshooting Connection Problems
If the Web configuration page does not come up with the instructions given in the last two sections,
there are several things which can be done to troubleshoot connection problems.
Unable to Load Web Page
If the Web configuration page fails to load, the following are common reasons why this might happen.
1. Due to network configuration, the computer making the connection may not be able to reach the
ZyWAN-G9. Check connection to the Web page by doing a ping command (see Ping the ZyWAN,
on page 37). However, if trying to connect over the Internet/cellular connection, a ping may fail
because it is blocked by the cellular network. In this case, try making an SSH connection with the
PuTTY application (see SSH Client, Terminal Program (PuTTY) on page 26 for help installing
PuTTY), because the SSH connection should work if a connection can be made to the ZyWAN-G9.
2. Over the Sprint network in the United States, it may be that port 80 is blocked. In the Web
browser, try entering the full HTTPS address of the ZyWAN-G9 (https://ip_address/cgi-
bin/php/main.php, where ip_address is the address of the ZyWAN-G9), which may work to load the
Web page.
Ping the ZyWAN
To ping the ZyWAN, complete the following steps:
1. In the Windows Start menu, select Accessories>Command Prompt. The Command Prompt
window is displayed.
2. Type the command:
ping address
where address is the numeric address of the ZyWAN-G9.
A diagnostic message is sent to the ZyWAN-G9 to check communication. If successful, the Ping
response receives the following reply.
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Check the PC’s Network Configuration
To check the PC‟s network configuration, type the command ipconfig /all in the Command Prompt
window. The network interface of the PC is displayed.
If using the ZyWAN-G9 as a DHCP Server to the PC:
Make sure the PC Dhcp Enabled is set to Yes.
Make sure that the PC has been given a proper address from the ZyWAN-G9, according to how it‟s
configured.
If using the PC in a fixed address mode, check the address and make sure that it is compatible with
the address and subnet necessary to communicate on the network or direct to the ZyWAN-G9,
depending on the test being performed.
If the ZyWAN-G9 is acting as a DHCP Server to the PC and is configured to serve the DNS addresses,
these are displayed in the ipconfig settings.
Using ZyWAN COM1 for Diagnostics
When using a null modem serial cable connected to COM1, as described in Initial Connection Over a
Network on page 34, several commands can be issued to the ZyWAN-G9 to diagnose network
configuration or operation.
To check network configuration or availability, use the command
ifconfig
To set a temporary network address on an interface, use the command:
ifconfig interfaceip_address netmask subnet
where interface is the network name (eth0, eth1, eth2), ip_address is the actual address on the
network, and subnet is the subnet mask in dotted notation (such as 255.255.0.0).
To send a diagnostic message to another device on a network, use the command:
ping address
where address is the numeric or named address of another device. Press Ctrl-C to stop the ping.
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To check the route table of the ZyWAN-G9, use the command:
route –n
To make a TCP/IP connection to a port on a device, use the command
nc ip_address ip_port
where ip_address is the device address on the network or 127.0.0.1 for the ZyWAN-G9 itself, and
ip_port is the network port.
Check with Network Administrator
If you are still unable to get the ZyWAN-G9 to connect to an existing network, check with a network
administrator for additional support.
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PART 2: SOFTWARE CONFIGURATION
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Chapter 1 Web Configuration Page
Web Page Login
Configuration of the ZyWAN-G9 is done using a Web browser, either Internet Explorer, Mozilla Firefox
or Google Chrome. Other Web browsers have not been tested but may also be compatible with the
ZyWAN-G9 configuration Web page. This section gives detailed explanations of each configuration
parameter. Some typical configuration examples are given later in this manual (page 106).
Make sure the ZyWAN-G9 is connected to the network. To log on to a web page, complete the
following steps:
1. Enter „http://‟ followed by the correct IP address. If the ZyWAN-G9 has never been configured, see
Initial Connection with Single PC on page 30 or Initial Connection Over a Network on page 34.
For instance, typically the default Web address on Ethernet port 1 is http://192.168.1.1.
If the ZyWAN-G9 has been configured for a different network configuration, its current numeric IP
address should be used. The Web configuration page may be accessed via any available network
(cellular, WiFi, Ethernet), unless Web access for that network interface has been blocked by a
network firewall.
2. By default, the ZyWAN-G9 uses HTTPS for secure transfer of configuration data. The browser will
display a warning about the certificate.
To continue past the security warning in Internet Explorer, click on the message Continue to this website.
To continue past the security warning in Mozilla Firefox version 3, click “I Understand the Risks” or
“Or you can add an exception...”. Then click “Add Exception”.
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Then in the following dialog box in Mozilla Firefox, click Get Certificate and Confirm Security
Exception.
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To continue past the security warning in Google Chrome, click Proceed Anyway.
3. Enter your login details when prompted. The default username is arcom and default password is
arcom.
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After logging in, the configuration page is displayed, as show in the following screen capture.
The tabs across the top (Cellular, Ethernet, etc.) identify each section or page of the configuration.
The current settings for any page are read from the ZyWAN-G9 whenever a tab is clicked. Clicking on
the tab of a page that is currently displayed reloads the existing configuration.
Switching Between HTTP and HTTPS
By default, the ZyWAN-G9 uses Secure HTTP (HTTPS) for displaying its Web pages. This uses
network IP port 443 and encrypts the data transferred between the computer and the ZyWAN-G9.
This can be switched to standard HTTP (unencrypted, IP port 80) by clicking on the link at the top,
Switch to HTTP mode (less secure, but faster). The address URL changes to http://ip_address/cgi-
bin/php/main2.php.
Switch back to HTTPS by clicking on the link Switch to HTTPS mode (more secure, but slower). The
address URL will change back to http://ip_address/cgi-bin/php/main.php.
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Note:
Web browsers (Internet Explorer, Firefox) can store cached copies of downloaded Web
pages. If unexpected results occur in displaying the Web configuration, it may be due to the
browser caching a copy of the files that control the Web interface. To correct this error,
delete Temporary Internet Files, close all instances of the Web browser, and then re-open
the ZyWAN-G9 Web page. The following section describes this procedure.
Clearing the Browser Cache
To clear the browser cache in Mozilla Firefox, select Tools>Clear Recent History. Make sure the
Cache box is checked, and then click the Clear Now button.
To clear the browser cache in Internet Explorer version 8 or 7, select Tools>Internet Options, and then
click the Delete… button under Browsing history. Click the Delete or Delete files… button to clear
“Temporary Internet files.”
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To clear the browser cache in Internet Explorer version 6, select Tools>Internet Options, and then click
the Delete Files…button.
To clear the browser cache in Google Chrome, click the wrench icon on the browser toolbar. Select
Tools, Clear browsing data. Select “Clear browsing history” and “Empty the cache”, and choose the
period “Everything,” then click Clear browsing data.
Changing a Configuration
The following sections describe the configuration details for each Web page. To make changes on
any page of the configuration, complete the following steps:
1. Changes must be submitted, or they will be lost. If you make changes without submitting, one of
the following error messages will be displayed before closing the browser, moving to another page,
or clicking on another tab:
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Important:
If the ZyWAN-G9 is not rebooted after all changes have been made, some settings will not
take effect until the next reboot.
2. Click on any tab or close the browser. Enter the changes you want to make, and then click the
Submit New Configuration button. For all the tabs except the Cellular and WiFi, the configuration
properties and values are displayed in a box with the heading New Settings.
3. If there are more changes to be made on a different page of the configuration, click the Make More Changes button. The tab is displayed again so that another page may be selected and modified.
4. For the Cellular and WiFi pages, clicking the Submit Modem Configuration or Submit WiFi Configuration buttons stores the property values somewhat differently but still in the permanent
memory of the ZyWAN-G9. It does not display the page with “Your Settings Have Been Updated,”
but instead displays a dialog box when the properties have been submitted.
5. After all changes have been made, click the Reboot with New Settings button after submitting
changes on a tab. The ZyWAN-G9 then reboots so that the changes can take effect. The ZyWANG9 shuts down and restarts, which may take over a minute. The Web page automatically attempts
to reload at the same IP address after 90 seconds.
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Tip:
Even if no new changes have been made, the ZyWAN-G9 may be rebooted via the Web
page by clicking the Submit New Configuration button on any tab except the Cellular or
WiFi, then clicking the Reboot with New Settings button.
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Using Default Gateway, DHCP, and DNS
The ZyWAN-G9 provides two Ethernet (eth0, eth1), WiFi (eth2), and cellular (ppp0, ppp1) interfaces.
Each of these interfaces can potentially have a Default Gateway address, DHCP, and DNS server
addresses. One of these interfaces will be made the default route to reach addresses that are not
otherwise available on its local networks.
Configuration Options
The Ethernet interfaces can be configured to be a DHCP client on an existing network (the Use Dhcp
Client? option set to Yes). The WiFi interface can be configured in similar manner (in “managed
mode”). In this case, it is likely that the ZyWAN-G9 will obtain a Default Gateway and DNS server from
the network to which it is attached.
Static IP addresses may also be configured. This allows the Ethernet or WiFi to be configured with a
Default Gateway and one or two DNS Server addresses for the interface. These items may be left
blank if there is no server available or if it does not make sense to include them in the configuration.
When configured with a static IP address, the Ethernet interface may be configured to Run DHCP Server. This will allow the ZyWAN-G9 to assign an IP address to other devices on the network. The
WiFi interface in “master” mode defaults to static IP and also provides a DHCP server to wireless
clients.
Default Route
The ZyWAN-G9 will make one of its interfaces the default route based on the configuration and the
availability of each network. The order of preference for the default route is:
The first interface which has a Default Gateway (static configuration in Web page, or obtained
dynamically from a DHCP server) will be the one used for the ZyWAN-G9‟s default gateway. If the
Ethernet cable is unplugged or the WiFi is unavailable, the list of interfaces is checked again, and the
first available interface will be selected dynamically as the default route, in order of preference.
This means, for instance, that if an application requires the cellular network to be the default gateway
for network traffic, any Default Gateway (configured explicitly in the ZyWAN-G9 Web configuration or
obtained from a DHCP server) will interfere with the intended operation. Therefore, care needs to be
taken to avoid this situation. For instance, this may require disabling or setting the Ethernet and WiFi
to static IP addresses without the Default Gateway (leaving it blank), to allow the PPP interface to
become the default gateway.
DHCP Server and NAT
If either the Ethernet or WiFi (master mode) is running as a DHCP server, then the ZyWAN-G9 will
respond to any client device on the network that requests an IP address. The ZyWAN-G9 will assign
the device an address in accordance with the list of addresses specified in the ZyWAN-G9 Web
configuration. The client device will use the ZyWAN-G9‟s network address as its Default Gateway.
Thus, if the ZyWAN-G9 is used on a local network where another DHCP server is already running, the
Run DHCP Server option should generally be set to No.
The Open Ports section on the Networking page must include UDP port 67 to allow DHCP traffic to the
ZyWAN-G9.
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The ZyWAN-G9 is able to act as a gateway, but in order to route traffic from one interface to another,
there must also be a NAT entry configured on the Networking page to route from the source network to
the destination network.
DNS Server
As a DHCP Server, the ZyWAN-G9 also acts as a DNS server, responding to client devices‟ requests
to resolve named addresses (URL or FQDN) into numeric addresses. The ZyWAN-G9 acts as a DNS
proxy, so that any DNS requests from the client device are passed to one of the DNS servers known to
the ZyWAN-G9, and the resulting IP address is returned to the client device.
In order to resolve DNS addresses, the ZyWAN-G9 needs to know the location of one or more DNS
server(s). It obtains the list of these servers in the same way as it obtains its default route, either
statically configured or obtained dynamically. On whichever interface is currently the default route
(eth0, eth1, eth2, ppp0, ppp1, etc.), the DNS servers may be obtained from that network or statically
defined in the Web configuration. This list of address(es) is used by the DNS proxy.
The Open Ports section on the Networking page must include UDP port 53, to allow the ZyWAN-G9 to
receive DNS requests.
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FIELD/OPTION
EXPLANATION
Full Hardware Model
The Full Hardware Model gives the model number of the ZyWAN-G9,
based on the types of options that were included from the factory. See
ZyWAN-G9 Model Numbers on page 10, for information on the ZyWAN-
G9 model numbers based on hardware configuration.
Current software version
The Current software version gives the current installed version of
ZyWAN-G9 software. The full release name such as zywan_g9_release-
2.0.0 indicates the standard production release of ZyWAN-G9, or it may
indicate a customer-specific release. The numeric version (such as 2.0.0)
indicates the major, minor and sub-minor version number within the
standard or customer-specific release family.
GPS
This option indicates whether or not GPS hardware is installed.
Wi-Fi
This option indicates whether or not an 802.11 WiFi module is installed.
Serial Modem
This option indicates whether a serial modem (iDEN) is included in the
hardware model.
Last COM Port
This option indicates what is the last available COM port on the ZyWANG9, which is used in all other configuration menus where a selection of
COM ports is allowed. Typically this is COM4.
RS-485 Termination
This option indicates whether the RS-485 port includes a built-in
termination resistor.
Chapter 2 System Status
The following diagram shows the Status tab.
Status Web Page
The Status tab includes several items which show the hardware and software configuration of the
ZyWAN-G9. The hardware configuration is done in factory setup and is provided here for information.
Cellular modem status information is given on the Cellular tab (see Get Cellular Status on page 58).
The following table lists the fields and options offered on the Status tab.
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ZyWAN BASE MODEL
CELLULAR MODEM
ZyWAN-G9
No factory-installed cellular modem
ZyWAN-G9-EvDO
Sierra Wireless MC5727, factory-installed
ZyWAN-G9-HSDPA
Sierra Wireless MC8790, factory-installed
ZyWAN-G9-iDEN
Motorola iO270, factory-installed
Note:
Changes made to the Cellular configuration page take effect immediately after submitting
changes, without requiring a reboot.
CONFIGURATION HEADING / PAGE
CELLULAR MODEM(S)
ZyWAN-EVDO Configuration, page 54
Sierra Wireless MC5727
Novatel MC760
Sierra Wireless USB598/T598
ZyWAN-HSDPA , page 55
Sierra Wireless MC8790
Sierra Wireless USBConnect Shockwave (USB308)
Sierra Wireless C885
Sierra Wireless C888
Sierra Wireless C889
ZyWAN-iDEN , page 56
Motorola iO270
Chapter 3 Cellular Configuration
The Cellular properties, and therefore the ZyWAN-G9 model, are determined in part by what model of
cellular modem is installed. This is factory option that must be specified at the time of purchase. See
Chapter 2 System Status on page 52 to find out the ZyWAN-G9 hardware model. The options for
ZyWAN-G9 model and cellular modem are listed in the following table.
On the Cellular tab, the items for each modem must be configured in order to enable the cellular data
connection. After setting all the Cellular properties, click the Submit Modem Configuration button
before switching to a new tab or closing the window.
The table below indicates which of the following sections of this document should be used for
configuring each of the supported modems. The available options are different depending on the
modem being configured.
During startup or when there are no modems detected, selecting the Cellular tab will indicate this
situation.
Try clicking on the Cellular tab again to refresh the screen. Once the system has recognized the
presence of the modem and established communication with it, the appropriate configuration options
will appear.
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OPTION
EXPLANATION
Enabled
Check this box to enable the modem to be used for a PPP
network session. This box is unchecked by default.
PPP Unit Number
If there is more than one cellular modem installed, this field
indicates the order of preference for the modem connections,
starting from zero. If the ZyWAN is unable to connect to a
network with one modem, it will use the next higher number.
This number also becomes part of the internal network name (for
instance, a PPP Unit Number of zero creates an interface „ppp0‟).
Modem Identifier
This is a required text string to uniquely identify each modem in
the configuration. It may be used, for instance, to identify which
cellular carrier is used (Sprint, AT&T, etc.).
The following characters may not be used: ` ) " / and \
Dialstring
This field sets the modem dial string that is used when the
ZyWAN-G9 initiates its connection to the PPP network. This is
optional, as the dial string is pre-programmed for all supported
modems; however, it is provided in case it‟s necessary to set
differently in some cases.
OPTION
EXPLANATION
Model
Modem model, as reported by the modem. (Note that the
MC5727 modem reports itself as MC5725.)
Serial Number
Modem ESN (electronic serial number), as reported by the
modem.
Network
Which network type is supported by this modem (EVDO, HSDPA,
iDEN).
button
Display status of the modem and cellular network (see Get
Cellular Status on page 58 for details).
Vendor ID
Numeric ID of the modem vendor, as reported by the modem.
Product ID
Modem Product ID, as reported by the modem.
USB Port Address
ZyWAN-G9 internal USB port designation where the modem is
plugged in.
ZyWAN-EVDO Configuration
The following screen capture shows the Cellular tab on the ZyWAN-G9 with an EVDO modem.
The following options may be configured to configure for an EVDO cellular network.
In addition, each modem configuration displays the following non-configurable information:
EvDO modem modules contain the account activation information stored in the modem rather than on
a removable SIM card. Generally it is the responsibility of the customer to contact the cellular service
provide to set up a billing account for data services being used by the modem. The modem must then
be activated on the given network provider. If the modem has not yet been activated on the network,
the ZyWAN-G9 will automatically attempt three times on startup to activate the modem. If successful,
it will then make a data connection using PPP. If unsuccessful, reboot the ZyWAN-G9 and/or contact
the service provider for assistance.
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OPTION
EXPLANATION
Enabled
Check this box to enable the modem to be used for a PPP
network session. This box is unchecked by default.
PPP Unit Number
If there is more than one cellular modem installed, this field
indicates the order of preference for the modem connections,
starting from zero. If the ZyWAN is unable to connect to a
network with one modem, it will use the next higher number.
This number also becomes part of the internal network name (for
instance, a PPP Unit Number of zero creates an interface „ppp0‟).
Modem Identifier
This is a required text string to uniquely identify each modem in
the configuration. It may be used, for instance, to identify which
cellular carrier is used (Sprint, AT&T, etc.).
The following characters may not be used: ` ) " / and \
Dialstring
This field sets the modem dial string that is used when the
ZyWAN-G9 initiates its connection to the PPP network. This is
optional, as the dial string is pre-programmed for all supported
modems; however, it is provided in case it‟s necessary to set
differently in some cases.
APN
Enter the APN (Access Point Name) of the cellular provider‟s data
connection. This is supplied by the cellular provider.
Auth Type
Enter the Authentication type used by the cellular provider.
Available types are: None, Pap, and Chap.
FIELD
EXPLANATION
Username
Enter the username required to log on to the APN of the cellular
provider.
Password
Enter the password required to log on to the APN of the cellular
provider.
OPTION
EXPLANATION
Model
Modem model, as reported by the modem.
Serial Number
Modem ESN (electronic serial number), as reported by the
modem.
Network
Which network type is supported by this modem (EVDO, HSDPA,
iDEN).
button
Display status of the modem and cellular network (see Get
Cellular Status on page 58 for details).
ZyWAN-HSDPA Configuration
The following screen capture shows the Cellular tab on the ZyWAN-G9 with an HSDPA modem.
The following options may be configured to configure for an HSDPA cellular network.
If the Auth Type is set to Pap or Chap, the following fields are available.
In addition, each modem configuration displays the following non-configurable information:
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Vendor ID
Numeric ID of the modem vendor, as reported by the modem.
Product ID
Modem Product ID, as reported by the modem.
USB Port Address
ZyWAN-G9 internal USB port designation where the modem is
plugged in.
OPTION
EXPLANATION
Enabled
Check this box to enable the modem to be used for a PPP
network session. This box is unchecked by default.
PPP Unit Number
If there is more than one cellular modem installed, this field
indicates the order of preference for the modem connections,
starting from zero. If the ZyWAN is unable to connect to a
network with one modem, it will use the next higher number.
This number also becomes part of the internal network name (for
instance, a PPP Unit Number of zero creates an interface „ppp0‟).
Modem Identifier
This is a required text string to uniquely identify each modem in
the configuration. It may be used, for instance, to identify which
cellular carrier is used (Sprint, AT&T, etc.).
The following characters may not be used: ` ) " / and \
Dialstring
This field sets the modem dial string that is used when the
ZyWAN-G9 initiates its connection to the PPP network. This is
optional, as the dial string is pre-programmed for all supported
modems; however, it is provided in case it‟s necessary to set
differently in some cases.
OPTION
EXPLANATION
Model
Modem model, as reported by the modem.
Serial Number
Modem ESN (electronic serial number), as reported by the
modem.
Network
Which network type is supported by this modem (EVDO, HSDPA,
iDEN).
button
Display status of the modem and cellular network (see Get
Cellular Status on page 58 for details).
HSDPA modem modules contain the account information on a removable SIM card. Generally it is the
responsibility of the customer to contact the cellular service provide to set up a billing account for data
services being used by the modem. The cellular provider will supply an APN address to be used by
the ZyWAN-G9 for data services. Once the account has been activated, the SIM card must be
installed in the ZyWAN-G9 (MC8790) or in the pluggable USB cellular modem before putting the
system into service. See Installing SIM card on page 20.
ZyWAN-iDEN Configuration
The following screen capture shows the Cellular tab on the ZyWAN-G9 with an iDEN modem.
The following options may be configured to configure for an iDEN cellular network.
In addition, each modem configuration displays the following non-configurable information:
iDEN modem modules contain the account information on a removable SIM card. Generally it is the
responsibility of the customer to contact the cellular service provide to set up a billing account for data
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services being used by the modem. Once the account has been activated, the SIM card must be
installed in the ZyWAN-G9 before putting the system into service. See Installing SIM card on page 20.
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FIELD/OPTION
EXPLANATION
Version Information
Firmware Version
Firmware version in cellular module
Firmware Date
Date of firmware version in cellular module
PRL Version
Version of the PRL (Preferred Roaming List) stored in the cellular module
FIELD/OPTION
EXPLANATION
Modem Information
ESN
ESN (electronic serial number) of cellular module
Get Cellular Status
The ZyWAN-G9 Web configuration page provides modem status and diagnostic information. Open the
Cellular tab and locate the correct modem configuration section. If there is more than one modem,
each section is identified with a modem Model, Serial Number, and Network type. Click the Status
button to open a window showing the modem status for the cellular module. See the following
sub-sections for examples and an explanation of the status fields and their meanings.
Sierra Wireless EVDO Modem Status
Click the Version tab to show version details on the EVDO cellular module.
Click the Modem tab to show modem settings for the EVDO cellular module.
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FIELD/OPTION
EXPLANATION
Account Information
IP Address
Public IP address assigned by the cellular data network, if it has
successfully connected.
Activation Status
Status of whether the account is activated or not. If the Activation Status
does not say “activated”, there may be a problem with the modem
activation that will require contacting the cellular provider.
Activation Date
Date that the cellular module was provisioned and activated on the
network
Phone Number
Telephone number of the cellular module
MDN
MDN (Mobile Directory Number) of the cellular module
MIN
MIN (Mobile Station Identification Number) of the cellular module
FIELD/OPTION
EXPLANATION
Operational Status Information
Signal Strength
Received signal strength (RSSI), in dBm. If the signal strength is 0 or a
large negative number (larger than about -100), the signal strength is not
good and may not be able to maintain a reliable connection.
Channel Number
Current 1xRTT active channel number or zero if digital service is not
available
Channel State
Current 1xRTT channel acquisition state with possible states of acquired,
not acquired, and scanning for channel
Current Band Class
Current tuning band of the modem (cellular or PCS)
Click the Account tab to show account details for the EVDO cellular module.
Click the Operational Status tab to show current operational details, such as the EVDO cellular signal
strength.
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FIELD/OPTION
EXPLANATION
Network Information
Service Indication
Which type of service is currently available to the modem
(No service, Digital CDMA, or GPS service)
Roaming Status
Status of whether roaming is available
(Not roaming, Roaming with guaranteed SIDs, Roaming without
guaranteed SIDs)
System ID
Current system identifier (SID) of the network providing service
Network ID
Current network identifier (NID) of the station providing service
SID
NID
NETWORK
0
65535
Sprint (United States)
4139
41
Bell Mobility (Canada)
41
65535
Verizon (United States)
FIELD/OPTION
EXPLANATION
System Diagnostic Information
Bytes Sent / Bytes Received
Shows bytes of data sent and received on the cellular data session.
Click the Network tab to show information about the EVDO cellular network.
The SID and NID identify the network providing cellular service. The following table gives some
combinations of ID numbers associated with certain several EVDO networks. This is provided for
reference only, and is not an exhaustive list.
Click the System Diagnostic tab to show diagnostic data for the EVDO cellular module.
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FIELD/OPTION
EXPLANATION
Version Information
Hardware Version
Hardware version of cellular module
Bootloader Version
Bootloader version of cellular module
Firmware Version
Firmware version in cellular module
Firmware Date
Date of firmware version in cellular module
FIELD/OPTION
EXPLANATION
Modem Information
PRL Region
Preferred Roaming List, programmed in the modem as a factory
option.
Sierra Wireless HSDPA Modem Status
Sierra Wireless cellular modems with HSDPA technology (MC8790, Compass 888, etc.) will display
the following status information.
Click the Version tab to show modem version details on the HSDPA cellular module.
Click the Modem tab to show modem settings for the HSDPA cellular module.
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FIELD/OPTION
EXPLANATION
Account Information
SIM Status
Ability of the modem to read SIM card. If there is no SIM card installed, it
will say “removed”.
ICCID
Integrated Circuit Card ID of the installed SIM card (SIM card number).
IP Address
IP address obtained on cellular network, if it has successfully connected.
FIELD/OPTION
EXPLANATION
Operational Status Information
Signal Strength (dBm)
Received signal strength (RSSI), in dBm. If the signal strength is 0 or a
large negative number (larger than about -100), the signal strength is not
good and may not be able to maintain a reliable connection.
Click the Account tab to show account details for the HSDPA cellular module.
Click the Operational Status tab to show current operational details, such as the HSDPA cellular signal
strength.
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FIELD/OPTION
EXPLANATION
Network Information
Modem Status/Power Mode
Online/offline status of the modem
Service Type
Circuit-switched, GPRS service, or combined.
System Mode
Current cellular network topology (GPRS, EDGE, UMTS, HSDPA,
HSUPA)
Current Frequency Band
Current frequency band of wireless spectrum being used
Roaming Status
Roaming status indicator
FIELD/OPTION
EXPLANATION
Network Information
Bytes Sent / Bytes Received
Shows bytes of data sent and received on the cellular data session.
Click the Network tab to show information about the HSDPA cellular network.
Click the System Diagnostic tab to show additional diagnostic information.
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FIELD/OPTION
EXPLANATION
Version Information
Codeplug/Bandmap Version
Codeplug and bandmap version loaded in iO270 cellular module, in the
format AA.BB/CC.DD, where AA.BB is the codeplug revision, and
CC.DD is the bandmap revision.
The bandmap revision is important, and indicates which cellular network
the modem has been factory-configured to operate on. Examples:
19.00 – Nextel/Telus, 1A.00 – SouthernLinc, 1D.00 SoLinc/Nextel
FF.00 – may indicate any custom bandmap configuration
CSD Version
CSD version, in the format EE.FF.GG, where EE is the bandmap
version (type), FF is the structure version, and GG is the data version
USR Version
USR version, in the format HHc.JJ.KK, where HH is product identifier, c
is sub ID, JJ is carrier ID, and KK is USR file version number
Software Version
iO270 software version, in the format cLL.MM.NN, where c is the load
type, LL is the product identifier, and MM.NN is the revision
Software Date
Release date of Software Version
iDEN Modem Status
Click the Version tab to show version details on the iDEN cellular module.
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FIELD/OPTION
EXPLANATION
Modem Information
ESN
ESN (electronic serial number) of iO270 cellular module
IMEI
IMEI (International Mobile Equipment Identifier) of the cellular module
Phone Model
Model name of the cellular module
NAT Settings
NAT settings in the iO270 cellular module cause outgoing packets to
change their source port. This setting allows some packets to retain their
original source port, using the specified protocol (TCP,UDP).
Firewall Settings
The iO270 cellular module provides a network firewall for incoming
connections. Any port to which a connection must be made from the
cellular network must have a port opened in the firewall, for a specified
protocol (TCP, UDP). The ZyWAN-G9 opens ports 443, 80, and 22 (TCP)
by default, plus any ports which are listed in the Networking page of its
configuration (see page 76).
Click the Modem tab to show modem settings for the iDEN cellular module.
Click the Account tab to show account details for the iDEN cellular module.
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FIELD/OPTION
EXPLANATION
Account Information
SIM ID
SIM card number. If there is no SIM card, or the SIM card is not being read
properly, it will show as all zeros.
IP Address
IP address, if the cellular module is able to connect to the network
Direct Connect ID
Direct Connect ID (Push-to-Talk number) programmed in the SIM card
FIELD/OPTION
EXPLANATION
Operational Status Information
Signal Strength, RSSI
Received signal strength of iDEN signal, in dBm. An RSSI of 0 or -127
indicates that the modem is not registered on a cell tower.
SQE
iDEN cellular signal quality indication (SQE, higher number is better)
Registration Status
Status whether the cellular module is registered on the cellular network
GSM RSSI
Received signal strength of GSM carrier, 0-31 (31 is best)
FIELD/OPTION
EXPLANATION
Network Information
Frequency
Current frequency (in Hz) and frequency band to which the iO270 cellular
module is connected
Bandmap
Bandmap information being used by the iO270
Band Info
Primary and secondary bands in use in the iO270
WDS Channel
Channel number of wireless data system (WDS)
Click the Operational Status tab to show current operational details, such as the iDEN cellular signal
strength.
Click the Network tab to show information about the iDEN cellular network.
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Primary DNS IP
Secondary DNS IP
Addresses of DNS server provided by the cellular network
FIELD/OPTION
EXPLANATION
System Diagnostic Information
Usage
The total sum of minutes used for dispatch, interconnect and circuit data
calls on an iDEN network
Registration log of various services in the iO270 cellular module These
are normally only of value in cases of problems in cellular registration, and
if so these numbers can be reported to the cellular provider for diagnosis.
Click the System Diagnostic tab to show diagnostic data for the iDEN cellular module.
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Chapter 4 Ethernet configuration
The following screen capture shows the Ethernet tab.
The following items must be configured in order to enable one or both of the Ethernet network
connections.
Enable Eth0/Eth1
Select Yes to enable the first and/or second Ethernet ports available on the ZyWAN-G9. When the
Ethernet port is enabled, the options may be configured as described in the following sections.
After setting all the Ethernet properties, click the Submit New Configuration button before switching
to a new tab or closing the window.
DHCP Client
If Use Dhcp Client? is set to Yes, the ZyWAN-G9 acts as a DHCP client to automatically obtain its
Ethernet network address settings from a server on the LAN. Otherwise, set this parameter to No in
order to configure specific TCP/IP addresses.
Fixed Address
When the option Use Dhcp Client? is set to No, static IP addresses can be configured for the Ethernet
interface.
The following table lists the fields available in the Ethernet tab if Use Dhcp Client? is set to No.
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FIELD/OPTION
EXPLANATION
IP Address
Enter the specific numeric address for ZyWAN-G9. Each of the four fields
must be a number between 1 and 255.
Subnet Mask
Enter the subnet mask for this Ethernet network. Each of the four fields
must be a number between 0 and 255.
Default Gateway
Enter the numeric address of the default gateway for this network, if this
interface should be used as the default route. Each of the four fields must
be a number between 1 and 255. If this interface is not the default route,
leave the Default Gateway blank.
Preferred DNS Server
Alternate DNS Server
Enter the DNS server addresses. Each of the four fields must be a number
between 1 and 255. If DNS is not needed or the server is unavailable, the
DNS address may be left blank.
Run DHCP Server
This option is used when the ZyWAN-G9 is to act as a DHCP server on the
Ethernet network, assigning network addresses to other devices. Set this to
No if this option is not used.
Run DHCP Server
To enable the DHCP server on the Ethernet interface, set Run Dhcp Server to Yes. This should
generally not be used if there is another DHCP server already on the same network.
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FIELD/OPTION
EXPLANATION
Default Lease Time
Enter the default lease time (in seconds) for the assigned DHCP lease to
expire. The default time is the time assigned if the client does not request a
specific lease time.
Subnet Mask
Enter the subnet mask defining the range of network addresses to be
assigned by this DHCP server. Each of the four fields must be a number
between 0 and 255.
Range From
Enter the numeric address of the lowest DHCP address to be assigned by
this DHCP server. Each of the four fields must be a number between 1 and
254.
Range To
Enter the numeric address of the highest DHCP address to be assigned by
this DHCP server. Each of the four fields must be a number between 1 and
254, greater than the Range From.
Note:
If the Run Dhcp Server option is set to Yes, then UDP port 67 must be included in the
Open Ports section of the Networking page.
In order to act as a DNS server, UDP port 53 must be included in the Open Ports section of
the Networking page.
The following table lists the fields and options available in the Ethernet tab if Run Dhcp Server is set to
Yes.
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FIELD/OPTION
EXPLANATION
Wireless Mode
Select the mode of operation of the 802.11 module. Options are: ad-hoc,
managed, master, and Disabled. A brief description of these modes is
given next.
Managed (Station): ZyWAN-G9 connects to an 802.11 Access Point on a
network.
Master (Access Point): ZyWAN-G9 acts as the wireless router/access point
to other network devices.
Note:
Changes made to the WiFi configuration page take effect immediately after submitting
changes, without requiring a reboot.
If you are connected to the ZyWAN-G9 WiFi while making configuration changes, the WiFi
connection will be lost while the settings are implemented. Be aware that if you are making
significant changes, such as changing the WiFi mode or IP address, it is possible to lose
communication with the ZyWAN-G9 entirely over WiFi after submitting changes.
Chapter 5 WiFi configuration
To configure the WiFi (802.11) settings, the ZyWAN-G9 must have a WiFi module installed. Click on
the Wifi tab to set the operational properties of the WiFi module.
Select the mode of operation for the 802.11 network connection.
The internal WiFi module is always set to bridge mode, and the Bridge Management Interface settings
are shown for technical information only.
Depending on the choice of Managed or Access Point mode, different options are available as
described in the following sections. After setting all the WiFi properties, click the Submit New
Configuration button before switching to a new tab or closing the window.
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FIELD/OPTION
EXPLANATION
SSID
Enter the network name (domain ID) which is to be used for this wireless
network. Enter an SSID of any (case-sensitive) to allow roaming in
managed or ad-hoc modes.
TX Power
Select the transmit power (10 – 26 dBm). Be aware that certain countries
require the maximum 802.11 transmit power to be limited at a level below
26dBm. Compliance with local regulations is the responsibility of the user.
Security Type
Select the type of encryption required by the access point: No Security, WEP
(Wired Equivalent Privacy), WPA (WiFi Protected Access), and WPA2. WPA2
is the most secure wireless standard.
Security Key
If WEP is chosen for the Security Type, the Security Key must be entered as
one of the following:
* 5-character alphanumeric or 10-character hexadecimal string (40-bit
encryption)
* 13-character alphanumeric or 26-character hexadecimal value (104-bit
encryption), or
* 16-character alphanumeric or 32-character hexadecimal value (128-bit
encryption).
If WPA or WPA2 is chosen for the Security Type, the Security Key must be
entered as an 8 to 63 character alphanumeric string, or a 64-character
hexadecimal value (256-bit encryption).
When entered as hexadecimal, all characters must be numbers, or letters
between A and F (upper or lowercase).
Managed Mode
When the Wireless Mode is set to Managed, the following options are configurable.
DHCP Client
If Use Dhcp Client? is set to Yes, the ZyWAN-G9 acts as a DHCP client to automatically obtain its WiFi
network address settings from a server on the WiFi network. This will actually obtain two IP
addresses, one for the ZyWAN-G9 and another for the internal WiFi module (bridge).
Fixed Address
When the option Use Dhcp Client? is set to No, static IP addresses can be configured for the WiFi
interface. The table below lists the field and options available in this mode.
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FIELD/OPTION
EXPLANATION
Network Interface
This is the network interface name (normally „eth2‟) for the WiFi interface.
This may need to be entered as part of the configuration on the Networking
page (see Chapter 6 Networking configuration on page 76).
IP Address
Enter the specific numeric address for ZyWAN-G9 on the wireless network.
Each of the four fields must be a number between 1 and 255.
Subnet Mask
Enter the subnet mask for this WiFi network. Each of the four fields must be
a number between 0 and 255.
Default Gateway
Enter the numeric address of the default gateway for this network, if this
interface should be used as the default route. Each of the four fields must
be a number between 1 and 255. If this interface is not the default route,
leave the Default Gateway blank.
Preferred DNS Server
Alternate DNS Server
Enter the DNS server addresses from which to obtain DNS name resolution.
Each of the four fields must be a number between 1 and 255. If DNS is not
needed or the server is unavailable, the DNS address may be left blank.
Bridge IP Address
The internal WiFi module has its own address on the wireless network, in
addition to the ZyWAN-G9 address. Set the bridge IP to another unused
address on the local WiFi network.
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FIELD/OPTION
EXPLANATION
Network Interface
This is the network interface name (normally „eth2‟) for the WiFi interface.
This may need to be entered as part of the configuration on the Networking
page (see Chapter 6 Networking configuration on page 76).
IP Address
Enter the specific numeric address for ZyWAN-G9 on the wireless network.
Each of the four fields must be a number between 1 and 255.
Subnet Mask
Enter the subnet mask for this WiFi network. Each of the four fields must be
a number between 0 and 255.
Default Gateway
Enter the numeric address of the default gateway for this network, if this
interface should be used as the default route. Each of the four fields must
be a number between 1 and 255. Normally in Master mode, this field
should be left blank.
Preferred DNS Server
Alternate DNS Server
When running a DHCP Server, the ZyWAN-G9 will always pass its WiFi
address to DHCP clients as DNS proxy. In some cases it may be
necessary to include one or two additional hard-coded DNS server
addresses that will be passed to DHCP clients, and if so one or both sets of
the DNS Server fields can be entered. If not left blank, each of the four
fields must be a number between 1 and 255.
Bridge IP Address
The internal WiFi module has its own address on the wireless network, in
addition to the ZyWAN-G9 address. Set the bridge IP to another unused
address on the local WiFi network.
SSID
Enter the network name (domain ID) which is to be used for this wireless
network. Enter an SSID of any (case-sensitive) to allow roaming in
managed or ad-hoc modes.
Channel
Select the frequency (channel) to use for the wireless network. Typically the
channels used in the United States are 1, 6, and 11.
TX Power
Select the transmit power (10 – 26 dBm). Be aware that certain countries
require 802.11 transmit power to be limited at a level below 26dBm.
Compliance with local regulations is the responsibility of the user.
Security Type
Select the type of encryption required by the access point: No Security,
WEP (Wired Equivalent Privacy), WPA (WiFi Protected Access), and
WPA2. WPA2 is the most secure wireless standard.
Access Point Mode
When the Wireless Mode is set to Master (Access Point), the following options are configurable.
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Security Key
If WEP is chosen for the Security Type, the Security Key must be entered
as one of the following:
* 5-character alphanumeric or 10-character hexadecimal string (40-bit
encryption)
* 13-character alphanumeric or 26-character hexadecimal value (104-bit
encryption), or
* 16-character alphanumeric or 32-character hexadecimal value (128-bit
encryption).
If WPA or WPA2 is chosen for the Security Type, the Security Key must be
entered as an 8 to 63 character alphanumeric string, or a 64-character
hexadecimal value (256-bit encryption).
When entered as hexadecimal, all characters must be numbers, or letters
between A and F (upper or lowercase).
FIELD/OPTION
EXPLANATION
Default Lease Time
Enter the Default Lease Time (in seconds) for the assigned DHCP lease to
expire. The default time is the time assigned if the client does not request a
specific lease time.
Subnet Mask
Enter the Subnet Mask defining the range of network addresses to be
assigned by this DHCP server. Each of the four fields must be a number
between 0 and 255.
Range From
Enter the numeric address of the lowest DHCP address to be assigned by
this DHCP server. Each of the four fields must be a number between 1 and
254.
Range To
Enter the numeric address of the highest DHCP address to be assigned by
this DHCP server. Each of the four fields must be a number between 1 and
254, greater than the Range From.
Note:
If the Run Dhcp Server option is set to Yes, then UDP port 67 must be included in the
Open Ports section of the Networking page.
In order to act as a DNS server, UDP port 53 must be included in the Open Ports section of
the Networking page.
DHCP Server
If Run DHCP Server is set to Yes, the DHCP Server Configuration table is displayed.
The following table lists the fields and options available in the DHCP Server Configuration table.
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Note:
The Open Ports section must include UDP port 67 if DHCP Server is used for Ethernet or
WiFi. UDP port 53 must be included if Pass DNS Servers to DHCP Clients is set to Yes for
Ethernet (or Use DNS Proxy for WiFi).
Any configured ports on the Terminal Server page, GPS UDP, or GPS Terminal Server
ports will also need to have those ports configured in the Open Ports page. If not, the
firewall will block those connections.
On the ZyWAN-iDEN models, the IO270 modem firewall is limited to 35 open ports which
can be added based on the ZyWAN configuration, plus the ports 22, 80 and 443 which are
added by default.
Chapter 6 Networking configuration
The following screen capture shows the Networking tab.
The following items must be configured in order to enable open ports, port forwarding, network
address translation, or NTP services.
Open Ports
Select Yes if you wish to open the ZyWAN-G9 firewall to inbound TCP or UDP connections. This
applies to any traffic from other devices that terminates at the ZyWAN-G9, not port forward or NAT
traffic.
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Note:
Changes made to the Open Ports,Port Forwarding and NAT portions of the Networking
page take effect immediately after submitting changes, without requiring a reboot.
BUTTON
EXPLANATION
Insert Row#
Each of the table rows is numbered. In order to insert a row in the table,
enter a number in the box between 1 and one greater than the highest
number of rows. Then click the Insert Row# button to insert a blank row.
This row needs to be filled in with all data required.
Delete Row#
In order to delete a row in the table, enter a number in the box between 1
and the highest number of rows. Then click the Delete Row# button to
delete the row. Once a row is deleted, it cannot be restored without
inserting a row and entering the data again.
FIELD
EXPLANATION
Inbound Port
Enter the port number of the incoming connection. Port numbers must be a
number between 1 and 65535.
Protocol
Enter the protocol of the incoming port (TCP or UDP).
Optional fields:
The following optional fields configure the firewall to filter allowed incoming
connections to the ZyWAN-G9.
Permitted Source Port
Range
Enter the range of source port numbers allowed for the incoming connection.
Normally source ports are randomly assigned, so this field should only be
used when the source port is specified.
Permitted External Network
Enter the numeric IP address, or range of addresses, which is the source of
the connection to the ZyWAN-G9. Each of the four fields must be a number
between 0 and 255. For instance, entering an IP address network of
172.16.11.0 limits incoming connections from addresses 172.16.11.1
through 172.16.11.255.
Permitted External Network
Mask
Enter the subnet mask for the Permitted External Network. Each of the four
fields must be a number between 0 and 255.
Permitted MAC Address
Enter the MAC address, in hexadecimal format, of a specific computer which
is allowed to make a connection to the configured Inbound Port.
The following screen capture shows the Networking tab if Open Ports is set to Yes.
The following table lists the buttons available.
The following table lists the fields available in the Networking tab if Open Ports is set to Yes.
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Note:
When forwarding a port number from one interface to another, there must usually also be a
NAT rule created on the Networking page, from the local IP network to the external (public)
interface.
Note:
Changes made to the Open Ports, Port Forwarding and NAT portions of the Networking
page take effect immediately after submitting changes, without requiring a reboot.
BUTTON
EXPLANATION
Insert Row#
Each of the table rows is numbered. In order to insert a row in the table,
enter a number in the box between 1 and one greater than the highest
number of rows. Then click the Insert Row# button to insert a blank row.
This row needs to be filled in with all data required.
Delete Row#
In order to delete a row in the table, enter a number in the box between 1
and the highest number of rows. Then click the Delete Row# button to
delete the row. Once a row is deleted, it cannot be restored without
inserting a row and entering the data again.
Enable Port Forwarding
Select Yes if you wish to forward individual IP ports. If a host connection comes in on one network
interface at a given port, its communication is redirected to the IP address and port number on another
of the ZyWAN-G9 interfaces.
The following screen capture shows the Networking tab if Enable Port Forwarding is set to Yes.
The following table lists the buttons available.
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FIELD
EXPLANATION
Inbound Interface
Enter the name of the network interface on which to monitor the incoming
connection to an IP port, such as eth0 or ppp0. See Understanding Network
Interfaces on page 22 for a description of the available interfaces on the
ZyWAN-G9.
Inbound Port
Enter the port number of the incoming connection. Port numbers must be a
number between 1 and 65535.
Destination Address
Enter the numeric IP address to which the network traffic is redirected.
Each of the four fields must be a number between 1 and 255.
Destination Port
Enter the destination port number to which the network traffic is redirected.
Port numbers must be a number between 1 and 65535.
Optional fields:
The following optional fields configure the firewall to filter allowed incoming
connections to the ZyWAN-G9.
Permitted Source Port
Range
Enter the range of source port numbers allowed for the incoming
connection. Normally source ports are randomly assigned, so this field
should only be used when the source port is specified.
Permitted External Network
Enter the numeric IP address, or range of addresses, which is the source of
the connection to the ZyWAN-G9. Each of the four fields must be a number
between 0 and 255. For instance, entering an IP address network of
172.16.11.0 limits incoming connections from addresses 172.16.11.1
through 172.16.11.255.
Permitted External Network
Mask
Enter the subnet mask for the Permitted External Network. Each of the four
fields must be a number between 0 and 255.
Permitted MAC Address
Enter the MAC address, in hexadecimal format, of a specific computer which
is allowed to make a connection to the configured Inbound Port.
BUTTON
EXPLANATION
Insert Row#
Each of the table rows is numbered. In order to insert a row in the table,
enter a number in the box between 1 and one greater than the highest
number of rows. Then click the Insert Row# button to insert a blank row.
This row needs to be filled in with all data required.
Delete Row#
In order to delete a row in the table, enter a number in the box between 1
and the highest number of rows. Then click the Delete Row# button to
delete the row. Once a row is deleted, it cannot be restored without
inserting a row and entering the data again.
FIELD
EXPLANATION
Source Network / Address
Enter the numeric IP address, or range of addresses, which the ZyWAN-G9
The following table lists the fields available in the Networking tab if Enable Port Forwarding is set to
Yes.
Enable NAT
Select Yes if you wish to enable Network Address Translation, also referred to as IP Masquerading.
This allows devices on one interface of the ZyWAN-G9 („internal‟ side) to access the network on a second interface („external‟ side), typically to allow devices to connect to the Internet via a single
external IP address. The ZyWAN-G9 re-writes the source and/or destination Internet addresses in a
packet as they pass through, so that they appears on the external side as from a single IP address, but
on the internal side there may be multiple addresses which are hidden from the external network. NAT
keeps track of outbound TCP connections and distributes incoming packets to the correct machine.
The following screen capture shows the NatTable if Enable NAT is set to Yes.
The following table lists the buttons available.
The following table lists the fields available in the NatTable if Enable NAT is set to Yes.
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translates from the source (internal) network. Each of the four fields must
be a number between 0 and 255. For instance, entering an IP address
network of 172.16.11.0 translates all addresses from 172.16.11.1 through
172.16.11.255.
Source Netmask
Enter the subnet mask for the Source Network/Address. Each of the four
fields must be a number between 0 and 255.
Source Interface
Enter the name of the network interface which contains the source network
(above).
Destination Interface
Enter the name of the network interface which is the destination (external)
side of the network address translation. The public IP address on that
interface has already been defined in the Ethernet or WiFi sections of the
configuration, or it might be assigned by the cellular provider as part of the
data services activation on that network. The interface names must be
entered such as eth0 or ppp0. See Understanding Network Interfaces on
page 22 for a description of the available interfaces on the ZyWAN-G9.
Masquerade
The normal setting for Masquerade is Yes, providing forwarding and
Network Address Translation between the two interfaces.
There may be rare cases where this should be set to No, which retains the
internal forwarding of packets between the two interfaces, but disables the
network address translation.
BUTTON
EXPLANATION
Insert Row#
Each of the table rows is numbered. In order to insert a row in the table,
enter a number in the box between 1 and one greater than the highest
number of rows. Then click the Insert Row# button to insert a blank row.
This row needs to be filled in with all data required.
Delete Row#
In order to delete a row in the table, enter a number in the box between 1
and the highest number of rows. Then click the Delete Row# button to
delete the row. Once a row is deleted, it cannot be restored without inserting
a row and entering the data again.
Note:
If the clock is not retained after loss of power, it may
either be that the battery link on the main circuit board is
not fitted or that the coin cell battery has failed and
needs to be replaced.
Time Synchronization
Select the method of synchronizing the internal clock of the ZyWAN-G9. Available options are: None,
GPS, and NTP. The GPS option allows the time to be acquired from the GPS receiver (if installed).
The NTP (Network Time Protocol) updates the clock using NTP protocol from a network server. The
following screen capture shows the Table of NTP Servers table available if Time Synchronization is set
to NTP.
The following table lists the buttons available.
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FIELD
EXPLANATION
NTP Servers to Use
(IP address or FQDN)
Enter either the numeric address or named address (Fully Qualified Domain
Name, FQDN) of an NTP server to use for synchronizing the system date
and time. Insert additional rows if more NTP servers are desired.
The best time server to use is one available on a local network, if available.
This avoids using public Internet resources and gives more accurate time.
The second best option is to use a time server which is located on the
Internet somewhere close (small roundtrip time). Otherwise, some possible
addresses are: 0.pool.ntp.org, 1.pool.ntp.org, and 2.pool.ntp.org (these
addresses point to three randomly assigned servers, which change every
hour), or simply pool.ntp.org.
The following table lists the fields available in Table of NTP Servers if Time Synchronization is set to
NTP.
After setting all the properties, click the Submit New Configuration button before switching to a new
tab or closing the window.
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OPTION
EXPLANATION
Forward GPS to physical COM Port?
Select Yes for this item to send GPS data to a physical serial
port on the ZyWAN-G9 in NMEA format. See page 83.
Enable GPS Terminal Server?
Select Yes to enable a terminal server on the ZyWAN-G9,
which allows a host to connect and obtain streaming GPS
data over a network connection in NMEA format. See page
83.
GPS UDP Message Format?
Select a data format to enable the ZyWAN-G9 to send GPS
data over a network connection using UDP protocol.
Available options are None, Arcom Format, and ActSoft Format. See page 84.
When selecting the ActSoft Format, the server address is
sent to a Comet Tracker server by Actsoft™ Inc.
(www.actsoft.com).
When selecting the Arcom Format, a server is required which
is able to handle the Arcom GPS data format. See
Arcom Format for GPS Messages (UDP) on page 86 for
further details.
Chapter 7 GPS configuration
The following screen capture shows the GPS tab.
GPS (Global Positioning System) data is gathered from the GPS receiver using the standard NMEA
protocol and may be redirected to either a serial or TCP port. See the NMEA Web site
(www.nmea.org) for more information on the NMEA protocol standard. The GPS data may also be
cached and delivered to a server in another format using the UDP protocol.
The following table lists the options that may be configured to enable the collection and distribution of
GPS data.
After setting all the properties, click the Submit New Configuration button before switching to a new
tab or closing the window.
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OPTION
EXPLANATION
Outbound COM Port
Select the serial COM port to which the GPS data is sent.
Important:
Make sure this COM port is not configured for another
service in the ZyWAN-G9. Otherwise, both services may
conflict for the port and not operate correctly.
Baud Rate
Select the baud rate to use for the serial GPS output. Baud rate options
range from 1200 to 115,200 bps.
Data Bits
Select the number of data bits to use for the serial GPS output. Options are
5, 6, 7, and 8.
Parity
Select the parity to use for the serial GPS output. Options are None, Odd,
Even, Mark, Space.
Stop Bits
Select the number of stop bits to use for the serial GPS output. Options are
1, 1.5, and 2.
Flow Ctrl
Select whether to use hardware flow control for the serial GPS output.
Options are None, and RTS/CTS (hardware flow control).
OPTION
EXPLANATION
Enable GPGLL?
Select Yes to enable the GPGLL message in the NMEA data stream.
Enable GPGGA?
Select Yes to enable the GPGGA message in the NMEA data stream.
Enable GPVTG?
Select Yes to enable the GPVTG message in the NMEA data stream.
Enable GPRMC?
Select Yes to enable the GPVTG message in the NMEA data stream.
Enable GPRMC?
Select Yes to enable the GPRMC message in the NMEA data stream.
Enable GPGSA?
Select Yes to enable the GPGSA message in the NMEA data stream.
Enable GPGSV?
Select Yes to enable the GPGSV message in the NMEA data stream.
Enable PFST,FOM?
Select Yes to enable the PFST and FOM messages in the NMEA data
stream.
Forward GPS to Physical COM Port
The following screen capture shows the GPS tab if Forward GPS to Physical COM Port is set to Yes.
The following table lists the options offered.
The Enable options determine which NMEA messages are sent through the COM port. The following
table describes these options.
Enable GPS Terminal Server
The following screen capture shows the window if Enable GPS Terminal Server? is set to Yes.
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Note:
If the GPS Terminal Server is configured here, it must also be included as a TCP port in the
Open Ports section of the Networking page, so the firewall will allow connections to be made
to the ZyWAN-G9.
FIELD
EXPLANATION
TCP Port To Listen On:
Enter the port number to use for the terminal server which delivers GPS
data to a host. Port numbers must be an unused port number between 1
and 65535.
Maximum Number of
Connections Allowed:
Enter the maximum number (between 1 and 8) of simultaneous host
connections which are allowed to connect to the ZyWAN-G9 to receive
streaming GPS data.
OPTION
EXPLANATION
Enable GPGLL?
Select Yes to enable the GPGLL message in the NMEA data stream.
Enable GPGGA?
Select Yes to enable the GPGGA message in the NMEA data stream.
Enable GPVTG?
Select Yes to enable the GPVTG message in the NMEA data stream.
Enable GPRMC?
Select Yes to enable the GPRMC message in the NMEA data stream.
Enable GPGSA?
Select Yes to enable the GPGSA message in the NMEA data stream.
Enable GPGSV?
Select Yes to enable the GPGSV message in the NMEA data stream.
Enable PFST,FOM?
Select Yes to enable the PFST and FOM messages in the NMEA data
stream.
Note:
If the GPS UDP option is configured here, its UDP server port must also be included in the
Open Ports section of the Networking page as UDP, so the firewall will allow
acknowledgements to be sent back to the ZyWAN-G9. This is required for the Actsoft
The following table lists the fields offered if Enable GPS Terminal Server? is set to Yes.
The Enable options determine which NMEA messages are sent through the network port. The
following table describes these options.
GPS UDP Message Format
The following screen capture shows the window if GPS UDP Message Format? is set to Arcom Format
or ActSoft Format.
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Format mode, and for Arcom Format where the Enable Cache option is set to Yes.
FIELD/OPTION
EXPLANATION
Server IP Address:
Enter the numeric IP address or fully qualified domain name (FQDN) to
which the UDP packets are sent containing GPS data. This is the address
of the host computer, which must be available on the network (such as the
Internet) to receive this data. Each of the four fields must be a number
between 1 and 255. If the ActSoft Format is used, this IP address should
generally be gps.comettracker.com.
Server Port Number:
Enter the destination port number on the host computer which receives the
GPS data over UDP. Port numbers must be a number between 1 and
65535. If the ActSoft Format is used, the port number should generally be
8502.
Request Interval:
Enter the interval (in seconds) for how often the GPS data is obtained from
the GPS receiver. Range is 1 to 65535 seconds for the Arcom mode, 30 to
65535 for ActSoft mode. Multiple GPS positions can be collected and
buffered, to be sent all together as determined by the Send Threshold, in
order to reduce the network traffic.
Send Threshold:
Enter the Send Threshold as a number between 1 and 19. The Send
Threshold is a numeric value which indicates how many GPS positions
should be sent in one position message. The position message will not be
sent until the specified number of GPS positions have been obtained from
the GPS receiver.
Unit ID:
Enter a unique 10-character unit ID which identifies the GPS data from this
ZyWAN-G9 when reported to a host computer. This allows the host
computer to have unique identifiers for data coming from multiple remote
units.
When using the Actsoft Format, this Unit ID must be a unique 10-character
serial number to identify this device in the Actsoft system.
For ZyWAN-G9-iDEN: The Unit ID reported to ActSoft must be the 10character modem serial number.
For all other models: The Unit ID is a unique 10-character serial number,
with format to be specified by ActSoft.
Warning:
It is essential to observe that this Unit ID field is entered
correctly. If not and if duplicate ID‟s are reporting from
any other device, both remote devices may suffer loss
of data and an interruption of GPS reporting service.
Enable Cache?
Select Yes to enable caching of GPS data. When caching is enabled, the
ZyWAN-G9 stores 100 positions in non-volatile memory. After this cache is
filled, the oldest positions are discarded. Once the network connection is reestablished, positions in the cache will transmitt in a first-in, first-out order.
This is the only option for ActSoft mode, and the option is not available to
set to No.
When Enable Cache? is set to Yes, a UDP acknowledgement is required
from the host computer, which allows the ZyWAN-G9 to verify the data has
been received. If the UDP acknowledgement is not received, the data
points begin to be cached.
The Enable Cache? option requires that the ZyWAN-G9 network
address must be accessible to the host computer, since the host
must initiate a one-way UDP acknowledgement message to the
ZyWAN-G9. If the acknowledgement is not received (due to
network problems, etc.), the ZyWAN-G9 caches the GPS points
based on the Request Interval and Send Threshold parameters
(above) and continues trying to send the next point every 10
seconds.
The following table lists the fields and options offered.
PART 2: SOFTWARE CONFIGURATION
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When Enable Cache? is set to No (Arcom format only), a UDP
acknowledgement is not required. The ZyWAN-G9 simply sends out the
GPS points when it can and does not store them locally. If the host
computer does not receive the position message, those positions are lost.
som(1)
snum(10)
npos(1)
sval(1)
time(4)
stat(1)
sats(1)
lat(4)
lon(4)
psrc(1)
speed(1)
head(2)
Arcom Format for GPS Messages (UDP)
When using the Arcom Format for GPS data, the position message is transmitted using the User
Datagram Protocol (UDP). If caching is enabled, the ZyWAN-G9 waits a minimum of 10 seconds to
receive an acknowledgement message after transmission of a position message. If a response
message is received that does not contain the characters ACK or no message is received within the
timeout period, the position message is retransmitted. This process continues indefinitely. The ACK
must be 3 ASCII characters (0x41 0x43 0x4B).
The position message is defined next. The first 12 bytes are a header, followed by 19-byte portions
containing the timestamp and position information. The number of these 19-byte portions is
determined by the Send Threshold parameter. All data is in binary big-endian format, unless otherwise
specified.
Message header:
Position data (repeated):
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FIELD
BYTES
DESCRIPTION
som
1
This field indicates the start of message and is always set to 0x7E.
snum
10
This field contains the unit serial number in ASCII left justified and null(0) filled
to the right.
npos
1
This field gives the number of positions in this message.
sval
1
The field contains the sequence value for each position transmitted.
The sequence value for the first position transmitted is 0. The sequence value
is incremented by 1 for each subsequent position transmitted. Since this value
is only one byte, the maximum sequence value is 255.
time
4
This field contains the UTC timestamp of the GPS position and its value is in
seconds since 1/1/1970.
stat
1
This field contains a code representing status of the position from the GPS
receiver. In addition, bits 5-7 are used as flags for other conditions.
Status Codes:
Bit 0: Condition: No response from GPS receiver.
Bit 1: Condition: Error in response from GPS receiver.
Bit 2: Condition: Good position response from GSP receiver
Bit 3,4: unused
Flag Bits:
Bit 5: UTC TIME FLAG – This bit must be set to indicate that the TIMETAG
represents UTC time.
Bit 6: OVERFLOW FLAG – This bit is set to indicate that this position, after
being added to the store and forward cache, caused an existing position in the
store and forward cache to be deleted.
Bit 7: FIRST POSITION FLAG – This bit is set to indicate that this is the first
position to be transmitted after the device was powered on. For all subsequent
positions, this bit must be cleared.
sats
1
This field contains the number of satellites currently being tracked.
lat
4
This field contains the latitude of the position in 1/100,000 minutes. For
example, the „North 26 Degrees 8.767840 Minutes‟ is represented as (26 * 60 *
100000 + 8.767840 * 100000) = 156876784.
lon
4
This field contains the longitude of the position in 1/100,000 minutes. For
example, the „WEST 80 Degrees 15.222400 Minutes‟ is represented as - (80 *
60 * 100000 + 15.222400 * 100000) = - 481522240.
psrc
1
This field contains ASCII „G‟(0x47) if this is a valid GPS position. Otherwise, it
contains ASCII „N‟(0x4E).
speed
1
This field contains the speed in miles per hour.
head
2
This field contains the heading in degrees.
The following table describes the fields of the position message.
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Note:
Changes made to the Terminal Clients page take effect immediately after submitting
changes without requiring a reboot.
BUTTON
EXPLANATION
Insert Row#
Each of the Terminal Clients exists as a large set of properties in a
numbered table row. In order to insert a row in the table, enter a number in
the box between 1 and one greater than the highest number of rows. Then
click the Insert Row# button to insert a blank row. This row must be filled in
with all data required.
Note that this table can get very large, with inner tables on each Terminal
Client table row. When adding or deleting a Terminal Client configuration,
make sure to click the Insert Row# or Delete Row# buttons at the very
bottom of the main table.
Delete Row#
In order to delete a Terminal Client configuration (a row in the main table),
enter a number in the box between 1 and the highest number of rows. Then
click the Delete Row# button to delete the row. Once a row is deleted, it
cannot be restored without inserting a row and entering the data again.
Chapter 8 Terminal Clients
The following screen capture shows the Terminal Clients tab.
The Terminal Client makes an outbound TCP/IP connection to a remote server, allowing pass-through
communication with a local serial port. Its serial port also provides AT command emulation to act
similar to a dial modem.
After setting all the Terminal Clients properties, click the Submit New Configuration button before
switching to a new tab or closing the window.
To allow one or more Terminal Client services to be configured, set Enable Terminal Clients to Yes.
The Table of Terminal Clients is displayed, as shown in the following screen capture.
The following table lists the buttons available.
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FIELD/OPTION
EXPLANATION
COM Port
Select the serial COM port to which the Terminal Client data is sent.
Important:
Make sure this COM port is not configured for another
service in the ZyWAN-G9. Otherwise, both services may
conflict for the port and not operate correctly.
Baud Rate
Select the baud rate to use for the Terminal Client port. Baud rate options
range from 1200 to 115,200 bps.
Data Bits
Select the number of data bits to use for the Terminal Client port. Options
are 5, 6, 7, and 8.
Parity
Select the parity to use for the Terminal Client port. Options are None, Odd,
Even, Mark, Space.
Stop Bits
Select the number of stop bits to use for the Terminal Client port. Options
are 1, 1.5, and 2.
Flow Ctrl
Select whether to use hardware flow control for the Terminal Client port.
Options are None, and RTS/CTS (hardware flow control).
Respond with OK?
Choose whether an OK message is sent in response to AT commands
entered at the Terminal Client serial port. The OK response is similar to the
way in which a modem responds to a computer over its serial port.
DTR Indicates Connect
State
Specify whether DTR indicates the IP connection state. If set to Yes, the
serial port‟s DTR output is asserted to a positive voltage when the IP
connection is established, and is de-asserted when the IP connection is lost.
This is meant to operate similar to a Carrier Detect (CD) output from a dial
modem, which is asserted after a data connection is established.
Buffer Size
Enter the maximum number of data bytes (between 1 and 4095) which are
allowed in an IP packet. The actual amount may be less if the Demark Timer times out before the serial buffer is full. This Buffer Size works both
ways –network originated packets are sent to the serial port in blocks of
bytes, and data coming in the serial port are broken into network packets of
the configured number of bytes.
Demark Timer
Enter the maximum time (in milliseconds, between 10 and 30000) the
ZyWAN-G9 waits for non-activity on the serial port before sending whatever
serial data has been received.
Reconnect Delay
Enter the length of time (in seconds, between 1 and 65535) the Terminal
The following screen capture shows a Table of Terminal Clients containing the Terminal Client
configuration.
The following table lists the fields and options that are available and that must be set for each
configured Terminal Client configuration.
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FIELD/OPTION
EXPLANATION
Client waits before attempting to re-establish a lost connection with the
server, if the connection has been dropped for any reason. This option only
applies when the Connect Mode is set to Continuously.
Connect Mode
Choose the connection mode. The options available are:
Continuously: Connect automatically upon system restart or upon either
device dropping the IP connection. There must be only one Host
Connection row, and its Matching Dial String field must be left empty.
Any Data: Connect only when data is received from a serial device
connected to the COM Port. There must be only one Host Connection row,
and its Matching Dial String field must be left empty.
ATDT String: Connect only if an ATDT### message is received on the serial
port, where ### is some alphanumeric string. There may be many Host
Connection rows configured under this Terminal Client, with their Dial String
set to unique ATDT### values. The ATDT mode acts as a modem emulator,
whereby each ATDT dial sequence initiates a connection to an IP address.
Until a matching dial string is received, the ZyWAN-G9 does not make an
outbound Terminal Client connection. See Matching Dial String for more
details.
Use DCD Pin: Connect if the Data Carrier Detect (DCD) input signal on the
serial port is raised to a positive RS-232 voltage. This must be used with an
RS-232 port and does not apply when COM3 uses the RS-485 hardware
option. There must be only one Host Connection row, and its Matching Dial
String field must be left empty.
ATDT or DCD: Connect if either ATDT### message is received or if the
Data Carrier Detect (DCD) signal on the serial port is asserted. If the ATDT
message is received, it is compared against the Matching Dial String in the
Host Connection rows to find which IP address to use for connection. If the
DCD is received, the ZyWAN-G9 is connected to the IP address of the first
Host Connection row with an empty field for the Matching Dial String.
Serial Driver
Select whether to use the Native Linux (ttyS) serial driver or the ACSCOMM
Eurotech driver. The ACSCOMM option allows for half-duplex RS-485
communication, and it can provide better handling of hardware flow control if
needed.
Note:
When adding or deleting rows of a Host Connection Table, make sure to click the Insert
Row# or Delete Row# buttons within the brown section of the Terminal Client, not the
buttons at the very bottom of the main table.
Host Connection Table
The Host Connection Table is part of the Terminal Client configuration, as shown in the following
screen capture.
At least one row must be configured in the Host Connection Table for it to work properly.
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BUTTON
EXPLANATION
Insert Row#
Each row of the Host Connection Table exists as a set of properties in a
numbered table row within the Terminal Client configuration. In order to
insert a row in the table, enter a number in the box between 1 and one
greater than the highest number of rows. Then click the Insert Row# button
to insert a blank row. This row must be filled in with all data required.
Delete Row#
In order to delete a row of the Host Connection Table, enter a number in the
box between 1 and the highest number of rows. Then click the Delete Row# button to delete the row. Once a row is deleted, it cannot be restored
without inserting a row and entering the data again.
The following table lists the buttons available in the Host Connection Table.
The following screen capture shows the Host Connection Table.
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FIELD/OPTION
EXPLANATION
Remote IP Port
Enter the port number (between 1 and 65535) to which the Terminal Client
connects. The same port number is used to attempt connections to each of
the three IP Addresses, if configured. There is no option to connect to
different port numbers for each address in the Host Connection row.
Disconnect Mode
Select when to disconnect from the remote address. In any case of a
session disconnect, the Connect Mode (above) determines how a
reconnection occurs.
Options available are:
On +++: Disconnect if three characters +++ (and no more than three) are
received on the serial port within the Demark Time. This emulates the
modem attention string often used prior to hanging up a dial connection.
On Dropped DCD: Disconnect when the Data Carrier Detect (DCD) input on
the serial port goes to a low (inactive) state.
Either: Disconnect either on receiving +++ at the serial port or on an inactive
serial DCD line.
Neither: Never disconnect from the remote server. Connections may still be
lost due to the remote side dropping its connection or due to network
interruptions.
Echo Connect Strings?
Choose whether to echo all commands.
The options are:
To Async: Echo the Connect Message and Failure Message to the serial
port after a connection attempt or after the Terminal Client disconnects.
To Async and Socket: Echo the Connect Message and Failure Message to
the serial port and to the remote server after a connection attempt or after
the Terminal Client disconnects.
Neither: Do not echo the strings to the serial or TCP port.
Matching Dial String
Enter the ATDT string that is used to make a connection if the Connect
Mode option is set to ATDT or ATDT or DCD. Otherwise, this field must be
left empty.
If used, the string must always start with the letters ATDT and be followed
by some unique text (uppercase/lowercase text is treated identically, and
spaces are ignored).
For instance, the Host Connection rows may contain Matching Dial Strings
of ATDT1, ATDT555-1212, ATDTDIAL. When any of these strings is
received on the serial port, the ZyWAN-G9 attempts to connect to the first
configured IP address of its Host Connection row.
Connect Message
Enter a text message (such as “CONNECT”) sent to the network and/or
serial port when a network connection is established to the remote address.
This text is only sent when the Echo Connect Strings? is set to something
other than Neither. This option emulates a modem‟s option to echo a
connect message to a dialing computer. This field may be left blank if no
message is desired.
Failure Message
Enter a text message (such as “NO CARRIER”) sent to the network and/or
serial port when the Terminal Client disconnects from a network connection
and to the serial port when a connection attempt fails. This text is only sent
when the Echo Connect Strings? is set to something other than Neither.
This option emulates a modem‟s option to echo a fail message to a dialing
computer. This field may be left blank if no message is desired.
IP Address 1,
IP Address 2,
IP Address 3
Enter the IP address or fully qualified domain name (URL or FQDN) to
which the Terminal Client connects.
The following table lists the fields and options available for each row of the Host Connection Table.
Multiple rows may be added if necessary:
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Note:
Changes made to the Terminal Server page take effect immediately after submitting
changes without requiring a reboot.
BUTTON
EXPLANATION
Insert Row#
Each of the Terminal Servers exists as a large set of properties in a
numbered table row. In order to insert a row in the table, enter a number in
the box between 1 and one greater than the highest number of rows. Then
click the Insert Row# button to insert a blank row. This row must be filled in
with all data required.
Delete Row#
In order to delete a Terminal Server configuration (a row in the table), enter
a number in the box between 1 and the highest number of rows. Then click
the Delete Row# button to delete the row. Once a row is deleted, it cannot
be restored without inserting a row and entering the data again.
Chapter 9 Terminal Servers
The following screen capture shows the Terminal Servers tab.
The Terminal Server sets up a listening port for inbound TCP/IP connection, allowing communication
directly to a local serial port.
After setting all the Terminal Server properties, click the Submit New Configuration button before
switching to a new tab or closing the window.
To allow one or more Terminal Server services to be configured, set Enable Terminal Servers to Yes.
This makes the items shown in the following screen capture available in the Table of Terminal Servers.
The following table lists the buttons available in the Table of Terminal Servers.
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Note:
Any Terminal Server (TCP) ports configured here must also be included in the Open Ports
section of the Networking page, so the firewall will allow connections to be made to the
ZyWAN-G9.
FIELD/OPTION
EXPLANATION
IP Port
Enter the IP port number (between 1 and 65535) to be used on the ZyWANG9 for incoming TCP/IP connections from a network client application. The
IP address to which the client connects may be any valid address
configured for the ZyWAN-G9 on any interface.
Time to Live
Enter the Time To Live for the connection (in seconds). This is the
maximum time of no activity from the network-connected client, before the
ZyWAN-G9 closes the Terminal Server connection. The range for Time To Live is 1 to 65535 seconds. (Setting the value to zero (0) will cause the
Terminal Server to never shut down upon no activity, which is not
recommended.)
Duplex
Select the duplex mode for the Terminal Server. This selects a mode of
operation for handling bi-directional communication with a serial device.
Full Duplex: This mode is designed for unsolicited data from serial devices,
full bi-directional communication, or any serial protocol which may send
large or multiple responses to a request. In this mode, the Terminal Server
is always able to receive data on both the serial and network ports, as long
as a client is connected to the IP Port.
Half Duplex: This mode is designed for simple request-response networks,
especially where serial port sharing with another Terminal Server may be
required. After a request is received from the network and sent to the serial
port, one response is expected (with a number of bytes less than the Buffer Size). After data is transmitted to the serial port and the Response Timer
times out with no data or after one response is received and returned to the
network client, the Terminal Server does not read any more serial data until
the next request.
The following screen capture shows the Table of Terminal Servers.
The following table lists the fields and options that are available and that must be set for each
configured Terminal Server configuration.
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FIELD/OPTION
EXPLANATION
Modbus Mode
Select the mode of operation, if Modbus protocol translation is required.
Modbus protocol translation is only needed if the network client is sending
Open Modbus/IP protocol requests. Translation is not needed for other
types of data or if the standard serial Modbus (ASCII or RTU) is
encapsulated within the TCP/IP requests. Options available are:
None: This is the normal option for most applications.
Open Modbus to ASCII: Converts Open Modbus/IP protocol requests to
serial Modbus ASCII protocol, and converts the ASCII response to an Open
Modbus/IP response.
Open Modbus to RTU: Converts Open Modbus/IP protocol requests to
serial Modbus RTU (Binary) protocol, and converts the RTU response to an
Open Modbus/IP response.
Serial Driver
Select whether to use the Native Linux (ttyS) serial driver or the ACSCOMM
driver. The ACSCOMM allows for half-duplex RS-485 communication and
can provide somewhat better handling of hardware flow control if required.
Broadcast Only
Select Yes to only send to the serial port. This option allows the network
computer to send data to the serial port without waiting for a response. The
Response Timeout and Duplex mode are ignored.
Demark IP Packets
If a large network packet is sent to the ZyWAN-G9 and gets broken up over
the network, the fragments can sometimes arrive at slightly different times.
Each packet is sent to the serial port, but if the time difference is too great,
the serial device may not react properly. Set this value to Yes to allow
delayed IP packets to be put together before sending to the serial port. The
value for Demark Timer is used to specify the time to wait for additional IP
data. Set this value to No if this feature is not needed.
Echo Cancel RS-485
This option is used when the internal (COM4) or an external RS-485
converter is used in half-duplex mode. Set this option to Yes to block the
reception of echo bytes on the serial port which get echoed back from the
RS-485 device.
Print Server
This option is used when the Terminal Server is used as a print server to a
serial printer. Setting this option to Yes causes the Terminal Server to
operate in Print Server mode. The Terminal Server absorbs as much IP
data as it can within the available memory and sends data to the serial port
until it is all delivered, regardless of whether the host disconnects.
When this option is set to No (default mode), if a host disconnects and data
is still in the Terminal Server buffer, the remaining data is discarded and will
not be sent to the serial port.
Number of Servers
Enter the number of simultaneous clients which can connect to this Terminal
Server simultaneously. Values must be between 1 and 8.
If this is set to 1, the Terminal Server is pre-emptive. This means that if a
second client connects to the port, an already-connected client is
disconnected.
With Number of Servers set to 2 or greater, any further connections are
blocked when the number of simultaneous connections have been made.
Password
Enter a non-blank field as a password for the Terminal Server, if desired.
The password must be no longer than 15 characters. When this is set,
making a connection to the Terminal Server port returns a prompt for
„Password‟. If the correct password (case-sensitive) is not entered within a
minute, the connection is dropped.
Buffer Size
Enter the maximum number of bytes (between 1 and 4095) which are
allowed in a response to a network client. (The actual number of bytes sent
may be less if the Demark timer times out before the serial buffer is full.)
Demark Timer
Enter the maximum time (in milliseconds, between 10 and 30000) the
ZyWAN-G9 waits for inactivity on the serial port before sending a response
to the network client, if at least one byte has been received.
Response Timeout
This option only applies if the Duplex option is set to Half Duplex.
Otherwise, this field is ignored.
Enter the Response Timeout (in milliseconds, between 10 and 30000). For
simple request-response networks (half-duplex), the request from a network
client is sent to the serial port. If no serial response is received within the
Response Timeout, the Terminal Server does not read any more serial data
until the next request and the serial port is released.
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Note:
When adding or deleting rows of a Serial Ports Table, make sure to click the Insert Row# or
Delete Row# buttons within the brown section of the Serial Ports Table, not the buttons at
the very bottom of the main table.
BUTTON
EXPLANATION
Insert Row#
Each row of the Serial Ports Table contains the definition of a serial port to
use for this Terminal Server configuration. One Terminal Server may send
data received from the network client to multiple serial ports simultaneously.
In order to insert a row in the table, enter a number in the box between 1
and one greater than the highest number of rows. Then click the Insert Row# button to insert a blank row. This row must be filled in with all data
required.
Delete Row#
In order to delete a row of the Serial Ports Table, enter a number in the box
between 1 and the highest number of rows. Then click the Delete Row#
button to delete the row. Once a row is deleted, it cannot be restored
without inserting a row and entering the data again.
Serial Ports Table
The Serial Ports Table is part of the Terminal Server configuration as shown in the following screen
capture.
At least one row must be configured in the Serial Ports Table for the Terminal Server to work properly.
The following table lists the buttons available in the Serial Ports Table.
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FIELD/OPTION
EXPLANATION
COM Port
Select the serial COM port to which the Terminal Server data is sent.
Important:
Make sure this COM port is not configured for another service in
the ZyWAN-G9. Otherwise, both services may conflict for the port
and not operate correctly.
It is possible in some applications to configure two Terminal
Servers to use the same COM port. In order for this to work, the
Demark option must be set to Half Duplex or Broadcast. In Half
Duplex mode, the clients connecting to each port may need to wait much longer for a response, since the Demark and Response
Timeout times for all connections are observed, in the order that
the requests are received from each client.
Baud Rate
Select the baud rate to use for the Terminal Server port. Baud rate options range
from 1200 to 115,200 bps.
Data Bits
Select the number of data bits to use for the Terminal Server port. Options are 5, 6,
7, and 8.
Parity
Select the parity to use for the Terminal Server port. Options are None, Odd, Even,
Mark, Space.
Stop Bits
Select the number of stop bits to use for the Terminal Server port. Options are 1, 1.5,
and 2.
Flow Control
Select whether to use hardware flow control for the Terminal Server port. Options are
None, and RTS/CTS (hardware flow control).
The following table lists the options available for the Serial Ports Table. At least one row of the Serial Ports Table is required for the Terminal Server to operate.
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Warning:
The update process may take a significant amount of time, possibly several minutes,
depending on the size and number of updates that have to occur. Do not remove power or
perform a Linux command line „reboot‟ until the updates have completed.
In some cases, the ZyWAN-G9 will be required to reboot automatically in the middle of its
update process. If this occurs, it will continue installing additional files after the reboot. Do
not reboot the ZyWAN-G9 or remove power while software updates are installing, or else
unpredictable results may occur.
Chapter 10 Update
The following screen capture shows the Update tab.
The Update tab on the Web interface provides one method to update the ZyWAN-G9 firmware to a
later version. See the later section, Updating Using WinSCP on page 100, for another recommended
method of updating, especially for systems where the default network is a cellular or private network.
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http://network_address/pathname
(HTTP download from ip_address which must be an
HTTP server, with the files existing in pathname)
(for FTP download from ip_address/somepath, using
username and password)
Note:
The default URL address listed above should only be used with a standard ZyWAN-G9
software version, because only the main branch of “standard” releases is stored in that
location. Standard G9 will have a “Current Software Version” on the Status page with a
name something like: ZyWAN-G9_release-x.y.z
Customer-specific software releases will have a differently named software version, and
may have entirely different sets of update files. Therefore, trying to apply the standard
ZyWAN-G9 updates to customer-specific systems is likely to cause unpredictable results.
Take care to enter an appropriate Update URL before clicking the Update ZyWAN button.
zywan_g9_releases.txt
ZyWAN-G9-update-x.y.z.star
Note:
If the ZyWAN-G9 is rebooted in the middle of an update, there is a possibility that software
corruption of the file system can occur. Make sure the update process is finished before
removing power or rebooting.
Updating Via the Web Interface
In the Update URL field, enter the network address URL (Uniform Resource Locator) from which an
update file may be downloaded. The address must be accessible through the default network
interface of the ZyWAN-G9 and must point to a file server location containing update files for the
ZyWAN-G9. Some examples of addresses which could be used are:
If the Update URL field is left blank, the following default URL address will be used:
http://files.eurotech-inc.com/ESF/product_updates/eurotech/zywan_g9
The server location must contain the latest versions of the ZyWAN-G9 software release files, such as:
When the Update Zywan button is pressed, the files are downloaded and installed. After the update is
complete, the ZyWAN-G9 will be rebooted automatically if needed.
If more than one update is available at the update site, all updates will occur in numerical order, one
after the other. This may require some time to complete, and may require multiple reboots in between
updates. The Check Update Status button may be clicked whenever the ZyWAN-G9 is available on a
network address, to check on the status of an in-progress update. A prominent warning message will
also be given on the Status and Update tabs, to warn the user that a software update has started but
not yet completed.
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Updating Using WinSCP
Some version updates for ZyWAN-G9 could be fairly large. For this reason, it may not be
recommended to use the Update Web interface described in the previous section, because of the cost
or length of time required to load files over a cellular network. There may also be cases where the
ZyWAN-G9 cannot connect to an update site because of limitations on its network access.
The following method describes how to load the ZyWAN-G9 update files locally over Ethernet or WiFi
and to install them manually.
See the section SFTP/SCP Client (WinSCP) on page 28 for information on installing the WinSCP file
transfer program. This program provides a free and secure means of loading the required files,
although other programs may be used which support the SFTP or SCP protocols.
Determine the current software revision by viewing the Status tab of the ZyWAN-G9 Web configuration
page. The following screen capture shows an example indicating a ZyWAN-G9 at software revision
level 2.0.0.
The required files can be obtained upon request from Eurotech, or they may be downloaded from
http://files.eurotech-inc.com/ESF/product_updates/eurotech/zywan_g9 (standard releases only, not
customer-specific).
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