European Touch Holdings, Inc. ("European Touch") conditionally warrants your whirlpool pedicure
spa (the "Pedicure Spa") in accordance with the terms and conditions set forth below for a period
of one (1) year commencing on the original date of shipment of the Pedicure Spa to you. The
warranty only applies to the Pedicure Spa's original end-user owner or customer (the "Customer").
This Conditional Warranty is non-transferable and replaces any warranties previously
published by European Touch.
If examination of the Pedicure Spa by European Touch during the applicable warranty period
shows it to have a defect in material or workmanship, European Touch will, at its option, repair or
replace the defective component or part thereof. Further, European Touch may, at its discretion,
replace a defective component or part with a refurbished component or part, or may replace the
Pedicure Spa with a refurbished pedicure spa. If European Touch elects to replace the Pedicure
Spa, the replacement pedicure spa must be comparable in style and size to the Pedicure Spa.
The customer shall bear all charges incurred for the shipment to it of a replacement spa or
components or parts. This limited warranty also covers the cost of all labor incurred in repairing
defects in the Pedicure Spa or repairing or replacing any of its defective components or parts,
when the work is done by a pre-authorized European Touch preferred service provider
provided, however, that labor is not covered for those parts listed on attached Exhibit A
provided below. Cost of repair by any non-authorized service provider is not reimbursable and
may void this warranty.
;
as
The foregoing limited warranty does not apply:
•To the Pedicure Spa, or any components or parts thereof, if subjected to misuse or neglect or if
accidentally or intentionally damaged.
• To the Pedicure Spa, or any components or part, if altered or modified in any way.
• To any expenses incurred by the Customer or any third party, including labor or material, during
investigation, removal or reinstallation of the Pedicure Spa or any defective components or parts.
•To any damage to or impairment of the Pedicure Spa, or any components or parts thereof, caused
by any casualty, including without limitation, accident, fire, wind, floods, acts of nature or attempted
theft.
• To any workmanship of a fabricator (other than European Touch) or installer of the Pedicure Spa.
• If damage to pump parts and/or motor parts is due to obstructed plumbing.
• If the Pedicure Spa is removed from its place of initial installation.
• To staining, fading, or discoloration of any portion of the Pedicure Spa caused by water additives
or improper water treatment.
• To staining, fading or discoloration of the Pedicure Spa's upholstered seat, armrests or footrests.
• To malfunctions or damage caused by improper installation of the Pedicure Spa, including, but not
limited to, failure to meet state or local plumbing, electrical and building codes and other applicable
laws and regulations.
•To damage resulting from a person standing in the Pedicure Spa's basin or other similar stress to
that basin.
• To freight damage.
• To damage incurred to the Pedicure Spa while in possession of any party other than European
Touch.
Document ID: 40080001 Rev: F Technical Support: 800-626-6912 Page 2 of 24
•To any special costs imposed by any landlord or other party controlling the building in which the
Pedicure Spa is located such as the cost of fidelity bonding or unique licensing requirements, all of
which costs shall be borne by the Customer.
•To any labor costs to install those parts listed on attached Exhibit A which consist of items which
do not require the skills of a trained technician to install.
This forgoing conditional limited warranty is also conditional upon:
•The Pedicure Spa being installed by a licensed professional in accordance with European Touch's
installation instructions and applicable state and local plumbing, electrical and building codes and
other applicable laws and regulations.
•Use of the Pedicure Spa in compliance with all regulatory and industry guidelines (including without
limitation, UL and NSF guidelines and applicable state and local plumbing, electrical and building
codes and other applicable laws and regulations)
•Use of parts and components which are either genuine European Touch parts and components or
are parts and components approved for use by European Touch. Failure to comply with this
requirement may also lead to voiding of the Pedicure Spa's UL
and NSF approvals and applicable
state and local plumbing and other certifications which could impact compliance with state and
local codes and regulations as well as insurance coverage requirements.
•The proper use of cleaning and sanitizing solutions in accordance with the instruction labels
provided by European Touch or the requirements of applicable law. Repeated use of concentrated
chlorine or other chemicals will void this limited warranty, except to the extent such use is required
by the provisions applicable law.
•Avoidance of the use of ionic detox machines that submit any metallic part to reverse
electroplating; this use will destroy plated parts and void the warranty.
•Shipment, if requested, to European Touch of Pedicure Spa parts or components thought to be
defective. Parts or components may only be returned if authorized in advance by European
Touch. All returns must be freight prepaid.
•Determination by European Touch, in its reasonable discretion, that there exists a defect in
material or workmanship.
Repair or replacement of any part or component under this Limited Warranty, or furnishing a
replacement pedicure spa, shall not extend the duration of the warranty with respect to such
repaired or replaced part beyond the stated warranty period. When a part or component is
replaced, it will be under warranty for 90 days, or for the remaining life of original warranty,
whichever period is greater.
Customer agrees by using the Pedicure Spa that
• THE OBLIGATION OF EUROPEAN TOUCH SHALL NOT EXTEND TO INDIRECT OR
CONSEQUENTIAL DAMAGES OR INJURY WHICH MAY RESULT FROM SUCH USE
• That the obligations of European Touch are limited to those set forth herein.
• This warranty is limited to the original owner/end-user and is non-transferable.
• European Touch shall not be liable for any other obligations or liabilities, including, but not limited
to: obligations or liabilities arising out of breach of contract or warranty, negligence, or other tort or
any theory of strict liability with respect to the Pedicure Spa or parts or components thereof or any
acts or omissions of European Touch
• Any assistance European Touch provides to the Customer outside of terms, limitations, or
exclusions of this limited warranty will not constitute a waiver of any of the foregoing terms,
limitations, or exclusions, nor will such assistance extend or revive the warranty.
Document ID: 40080001 Rev: F Technical Support: 800-626-6912 Page 3 of 24
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EITHER EXPRESS OR
IMPLIED, AND ALL SUCH OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION,
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, ARE HEREBY DISCLAIMED AND EXCLUDED FROM THIS LIMITED WARRANTY.
NO DEALER OR OTHER PERSON HAS ANY AUTHORITY TO BIND EUROPEAN TOUCH TO
CHANGES OR ADDITIONS TO THIS WARRANTY. ACCORDINGLY, EUROPEAN TOUCH IS
NOT RESPONSIBLE FOR ANY SUCH CHANGES OR ADDITIONS.
IN NO EVENT SHALL EUROPEAN TOUCH BE LIABLE IN ANY WAY FOR ANY
CONSEQUENTIAL, SPECIAL, OR INCIDENTAL DAMAGES OF ANY NATURE WHATSOEVER,
OR FOR ANY AMOUNTS IN EXCESS OF THE SELLING PRICE OF THE PEDICURE SPA OR
ANY COMPONENTS OR PARTS THEREOF FOUND TO BE DEFECTIVE. THIS LIMITED
WARRANTY GIVES THE CUSTOMER SPECIFIC LEGAL RIGHTS. THE CUSTOMER MAY
ALSO HAVE OTHER RIGHTS WHICH MAY VARY BY EACH JURISDICTION.
Should your Pedicure Spa require service due to a defect or malfunction, please contact:
Exhibit A for Altera and Forte Clean Touch Extended Service Contract And Limited
Warranty Document
Parts for which Labor/Service is NOT COVERED.
The following spa components are simple to replace and do not require a service
technician. Therefore, though the part is covered under the guidelines of the warranty
agreement, payment to a service technician for labor is not.
Altera and Forte Clean Touch
Body Panels
Clean Touch Impeller
Clean Touch Impeller Cover
Clean Touch Impeller Housing
Clean Touch Sensors
Cushion & Arm pads
Faucet Cartridge
Leveling feet
On/Off / Drain button
PDP pump
Remotes
Sprayer
Water and drain hoses
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ISTORY AND NOTES.............................................................................................................................22
Document ID: 40080001 Rev: F Technical Support: 800-626-6912 Page 7 of 24
INTRODUCTION
Thank you for selecting EUROPEAN TOUCH, the leading designer, manufacturer, and marketer of pedicure
spas in North America. The Forte and Altera pedicure spas (herein referred to as
whirlpool pedicure spas that have been designed to serve you dependably for many years. Please take time to
thoroughly read this entire manual before installation and use. If you have any problems or have questions
regarding your pedicure spa, please contact EUROPEAN TOUCH’s Technical Support Department at 1-800-626-6912, Monday through Friday 8 AM to 6:30 PM CST. After hours calls are recorded and attended to the
next business day.
pedicure spa) are innovative
IMPORTANT REQUIREMENTS
EUROPEAN TOUCH requires that you contact a local, licensed plumber and licensed electrician to install your
new pedicure spa. Installation must be in compliance with all your local and state building codes. Your
pedicure spa cannot operate efficiently or safely unless it is provided with adequate electrical power, sufficient
water pressure, proper water temperature, and required drainage capabilities. Contact your local building
inspector for information and local code compliance procedures that need to be followed when having your
pedicure spa installed. Subsequent inspections and approvals that may be required are the responsibility of
the purchaser. (See limited warranty regarding incidental or consequential exclusions – page 2).
PRECAUTIONS
• Do not stand in the basin of the pedicure spa!
• Excessive water temperature is dangerous and should be checked before use. Maximum
operating water temperature should not exceed 105° F (41° C) and the maximum supply water
temperature should not exceed 120°F (49° C).
• Always enter and exit the pedicure spa slowly and carefully.
• Close side arms rests before operating the chair seat movement.
• Never bring or operate any electrical devices into or near the pedicure spa.
• This pedicure spa has a weight capacity of 250 pounds (113.4kg).
HEALTH RISK WARNING
Individuals whose feet or legs are inflamed or have open wounds should not be allowed to use the
pedicure spa at any time. Nail technicians should advise clients to consult their physician before
using the pedicure spa if there is any sign of fungal infection, swelling, fracture, or persistent pain. In
some cases diabetics may experience improved circulation in their feet, but should first consult their
physician prior to receiving a pedicure. If the client experiences any pain or discomfort,
immediately discontinue the use of the pedicure spa.
Your client’s massage and pedicure spa experience should be pleasant and comfortable.
Document ID: 40080001 Rev: F Technical Support: 800-626-6912 Page 8 of 24
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