Eureka NEU200 User Manual

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NEU200 series
Upright vacuum cleaner; household type
Owner’s Guide
Thank you for purchasing your new Eureka vacuum!
Important instructions
For easy assembly, please take a few moments to read this owner’s guide.
If you have questions about your new vacuum, please contact our customer service HELPLINE at 1-800-282-2886.
Eureka stands by our Clean Promise seal. Learn more at www.eureka.com/cleanpromise
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Where to nd important vacuum information
!
Keep this information
Write the model, type and serial number here:
Date of purchase (keep your receipt) ______________
Model number and type _________________________
Serial number ________________________________
Find these numbers on a label on the middle back side of the vacuum cleaner. Refer to these numbers when ordering parts and accessories or if service is needed.
This Owner’s Guide provides important instructions to
prolong the life of your Eureka vacuum cleaner.
Registration: To register your product visit www.eureka.com and click on the ‘Register Your
Product’ link in the top right corner.
Inspection: Carefully unpack and inspect your new Eureka vacuum cleaner for shipping damage. Each unit is tested and thoroughly inspected before shipping. For instructions regarding any shipping damage, call the Eureka Customer Service HELPLINE at 1-800-282-2886 immediately.
Contents
Important safeguards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
What comes in the carton ............................. 4
How to assemble your vacuum cleaner. . . . . . . . . . . . . . . . . . . 5
How to identify parts of your vacuum cleaner ..............6
How to use your vacuum cleaner .......................7
How to use accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
How to maintain dust cup and lters .....................9
How to clear a blockage .............................10
How to maintain brushroll ............................ 11
How to replace brushroll or belt ........................ 12
Thermal cut-off and problem solving ....................13
The Eureka limited warranty .......................... 14
How to order replacement parts .......................15
Follow caution information wherever you see this symbol.
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IMPORTANT SAFEGUARDS
!
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER
WARNING
To reduce the risk of re, electric
shock, or injury:
Do not use outdoors or on wet surfaces.
Do not leave vacuum cleaner when plugged in. Turn off the switch and
unplug the electrical cord when not in use and before servicing.
Do not allow to be used as a toy. Close attention is necessary when used by or near children.
Use only as described in this manual.
Use only manufacturer’s recommended
attachments.
Do not use with damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call the Eureka Customer Service HELPLINE at 1-800-282-2886.
Do not pull or carry by cord. Do not use cord as a handle. Do not close a door on cord or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces.
Do not use extension cords or outlets with inadequate current carrying capacity.
Turn off all controls before unplugging.
Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
Do not handle plug or vacuum cleaner with wet hands.
Do not put any objects into openings. Do not use with any openings blocked; keep
free of dust, lint, hair, and anything that
may reduce airow.
This vacuum cleaner creates suction and contains a revolving brush roll. Keep hair,
loose clothing, ngers, and all parts of body
away from openings and moving parts.
Do not place vacuum cleaner on furniture or stairs as the brush roll may cause damage. Use extra care when cleaning
stairs. Place vacuum cleaner on oor with
the handle in storage position while using attachments.
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
Do not use without dust cup, lter and
screen in place.
Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley when servicing the drive belt.
Do not use to pick up ammable or
combustible liquids such as gasoline, or use in areas where they may be present.
Store your vacuum cleaner indoors in a cool, dry area.
Keep your work area well lit.
Unplug electrical appliances before
vacuuming them.
WARNING: This product can expose you
to chemicals including Di(2-ethylhexyl)phthalate (DEHP), which is known to the State of California to cause cancer and to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
SAVE THESE INSTRUCTIONS
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other).
Motor
Do Not Oil the motor or the brush roll at any time. The bearings are permanently lubricated and sealed.
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OWNER’S
What comes in the carton
GUIDE
Important
safeguards
Crevice toolDusting brush Upholstery tool
Accessories may vary depending on which model was purchased.
Vacuum cleaner
Handle
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Turbo brush
Page 5
How to assemble your vacuum cleaner
Click!
Put the vacuum cleaner main body in the upright position.
Loop hose under the hose hook.
Slide handle into top of vacuum cleaner. Push down until it clicks.
Loop hose over hose retainer.
Push loose end of hose securely onto hose inlet.
Store accessories on back of vacuum cleaner.
Store turbo brush on front of handle. Align brush opening with slot and push to snap tool into clip.
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How to identify parts of your vacuum cleaner
Handle with wand
Cord clip
Hose retainer
Turbo brush
Handle release latch
Dust cup release button
Carry handle
Dust cup lid
Dust cup latch
Dust cup
Upholstery tool
Dusting brush
Hose
Crevice tool
Height adjustment knob
Brushroll cover
For lter maintenance instructions, see page 9
Washable
foam lter
Filter screen
Dust cup
Cord rewind pedal
Power switch
Vacuum cleaner
Cord hook
Cord outlet
Hose inlet
Belt
Brushroll
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How to use your vacuum cleaner
Plug power cord into outlet.
Grab onto the end of cord and pull it out until the yellow tape is visible.
Turn height adjustment knob to adjust from bare oors to high pile carpet.
Step on the cord rewind pedal to retract the cord when needed.
Step on power switch to turn vacuum cleaner on. Step on again to turn off.
Step on front of the oor nozzle
and recline the vacuum back from the handle to vacuum
oors.
Empty dust cup after every use
Press release button and lift off dust cup.
To empty debris, press lever to release bottom lid.
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How to use accessories
!
CAUTION
When using tools, always place handle in upright position. Make sure vacuum cleaner is turned off while attaching tools.
Place vacuum in upright position.
Turn height adjustment knob to highest
position.
Pull up on hose connection to release hose end from hose inlet (Fig. 1).
Push end of hose into top of handle and twist clockwise until it clicks (Fig. 2).
Press handle release latch and pull out handle with wand (Fig. 3).
To attach accessories, push desired tool onto end of wand (Fig. 4).
To use accessories without handle and wand, push desired tool directly onto end of hose (Fig. 5).
When nished using accessories, twist hose
counterclockwise and pull off handle. Slide handle into top of vacuum cleaner and push down until it clicks. Push loose end of hose securely onto hose inlet. Store tools on vacuum cleaner back. (See page 5.)
1
3
2
Click!
4
5
Crevice tool – Use for baseboard edges, corners, detailing chairs, sofas, dryer vents and tight spaces.
Upholstery tool – Use for furniture, chairs, sofas and mattresses.
Accessories may vary depending on which model was purchased.
Dusting brush – Use for
furniture, drapes, blinds, drawers and vents.
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Turbo brush – Use to remove pet hair from stairs, carpet and upholstery.
Page 9
How to maintain dust cup and lters
!
Dust cup – Empty after each use
Click!
Press release button and lift off dust cup.
Washable dust cup lters – Clean monthly
Pull dust cup latch to lift up dust cup lid.
Hold dust cup over wastebasket and press lever to release bottom lid. Debris will empty.
Lift out foam lter and
shake off dust. Rinse
foam lter and dry
THOROUGHLY.
Close bottom lid until it clicks.
Grip tabs and lift out lter screen. Twist bottom of lter screen counterclockwise
to unlock and pull apart. Shake off dust. Rinse screen and dust cup. Dry all THOROUGHLY. Reassemble screen; twist clockwise to lock.
Align tab on lter screen with
slot on back of dust cup and drop into position.
Warning: Never operate vacuum cleaner without foam lter, lter screen and
dust cup in proper position.
Reinstall foam lter.
Click!
Close cover until it clicks.
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How to clear a blockage
!
CAUTION
Make sure vacuum is turned off and power cord is unplugged.
If vacuum is not cleaning oors, or if no suction at end of hose, check to be sure air path is not blocked.
Press release button and lift off dust
cup (Fig. 1).
Empty debris. Hold over wastebasket
and press lever to release bottom lid (Fig. 2).
Check lter and lter screen.
Remove any debris and shake off dust. (See maintenance instructions on page 9.)
Loosen end of hose.
Use a rod or similar blunt implement to
clear a blockage in wand or hose. Flex hose to loosen debris (Fig. 3). Use caution if there is any risk that glass or nails could have become imbedded in hose.
1
3
2
Use nger to check for debris in air
path (Fig. 4).
Reinstall lter and lter screen inside
dust cup and position dust cup onto vacuum cleaner.
Warning: Never operate vacuum
!
cleaner without foam lter, lter screen and dust cup in proper position.
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How to maintain brushroll
!
CAUTION
Make sure vacuum is turned off and power cord is unplugged.
Step on oor nozzle to lower
handle.
Turn vacuum face down on oor.
To avoid unnecessary service
calls, check brushroll for debris.
Use scissors to clip heavy threads or strings.
How to maintain turbo brush
Grasp collar and twist to unlock cover. Lift cover up.
With cover open, use gers or small
brush to clear accumulated pet hair from bristles.
Close cover and twist collar to lock.
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How to replace brushroll or belt
!
CAUTION
Make sure vacuum is turned off and power cord is unplugged.
Step on oor nozzle to lower the
nozzle.
Use Phillips screwdriver to remove 6 screws from brushroll cover (Fig. 1). Lift off cover. Refer to Fig. 7 for location of screws.
Rotate right end of brushroll and lift out (Fig. 2).
Lift out left end of brushroll.
To replace belt, position new belt
around motor shaft (Fig. 3).
Loop new belt around brushroll shaft at left end of brushroll (Fig. 4).
To reposition brushroll into base, pull belt down and insert left end of
brushroll rst. Align brushroll end cap with slot so it ts into position
(Fig. 5). Press right end of brushroll into position.
To replace brushroll cover, align slot on cover with tab (Fig. 6) and snap cover into place. Replace 6 screws (Fig. 7).
1
3
2
4
5 6 7
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1
2
3
4
5
6
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Problem solving
!
Make sure vacuum is turned off and power cord is unplugged.
NOTICE:
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating.
If the vacuum suddenly shuts off, proceed as follows: 1) Push the power switch to off and unplug the vacuum. 2) Check the vacuum for a possible source of overheating such as a full
dust cup, blocked hose or clogged lter. If these conditions are found, x them and wait at
least 30 minutes before attempting to use the vacuum. 3) After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, call the Eureka Customer Service HELPLINE at 1-800-282-2886.
Thermal cut-off
Problem Solution
Motor will not start. Push plug securely into outlet, try another outlet or check
circuit breaker.
Step on power switch to turn vacuum on.
See detailed “thermal cut-off” instructions above.
Vacuum cleaner does not clean oors.
No suction at the end of hose or wand.
Empty dust cup, clean and/or change lter.
Clean or replace lter regularly to maintain suction.
Check vacuum height adjustment knob position.
Clean brushroll if needed. Page 11.
See other solutions above.
Remove clogs from the hose or wand that restrict
the airow. Page 10.
Burning smell; brushroll will not turn.
Vacuum is hard to push. Adjust vacuum height knob to a higher position.
Turbo brush will not
turn.
Cord will not retract. Pull out slightly and then step on the cord rewind pedal again.
Check brushroll for debris.
Replace broken or out of shape belt. Page 12.
Check brushroll for debris and clean if needed. Page 11.
Check turbo brush for debris. Page 11.
Make sure the cord has a clear path and is not twisted.
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The Eureka two-year limited warranty
Midea America Corp. (“Eureka”), subject to the terms and conditions herein, warrants this vacuum cleaner to be free from defects in material and workmanship for a term of two years from the date of original purchase when used in accordance with the Eureka operating and maintenance instructions and under normal household usage. This warranty is granted only to the original purchaser and members of immediate household, and is applicable only to original purchases from Eureka authorized resellers.
What Eureka will do:
Eureka will, at its option, repair or replace a defective vacuum or vacuum part that is covered by this warranty. Repairs may be performed using new or refurbished parts that meet or exceed
Eureka specications for new parts. If Eureka
elects to replace the vacuum, the replacement may be a reconditioned unit. Depending on availability of products, Eureka reserves the right to provide you with a replacement product that is the same or similar, or substitute equivalent of the original product. As a matter of warranty policy, Eureka will
not refund the consumer’s purchase price.
This warranty does not cover:
• Normal wear and tear of the vacuum and vacuum parts that require replacement under normal use
such as disposable dust bags, lters, drive belts,
light bulbs, brush-roll, bristles, impellers and cleaning.
• Damages or malfunctions resulting from: improper or unreasonable use or maintenance, abuse, negligence, failure to follow instructions contained in any written materials that accompany the product, deterioration by reason of excess moisture, corrosive atmosphere, lightning, power surges, connections to improper voltage supply, unauthorized alteration, or other external causes such as extremes in temperature or humidity,
modications, scratches or discoloration,
accidents, misuse, or acts of God. This warranty also does not cover damage resulting from repair or attempted repair by anyone other than Eureka. This warranty is not applicable to any product that has been altered or on which the serial
number has been defaced, modied or removed.
Altering, erasing, or forging any proof-of-purchase documents voids any applicable product warranty.
Obtaining warranty service:
To obtain warranty service you must contact the Eureka Service Team, toll free, at 1-800-282-2886
or email eureka@speedymail.com, to discuss the warranty claim and procedures to be followed.
All warranty claims must include submission of proof-of-purchase documentation. For additional information, you may also visit www.eureka.com.
Shipping charges:
You will be responsible for any initial shipping and
insurance charges if the defective product(s) must be shipped for warranty service or warranty evaluation; however, Eureka will pay the return shipping charges if repairs are covered by the warranty. When returning parts for repair, you must include the model, type and serial number located on the rating plate. If any product submitted for warranty service is found to be ineligible, an estimate of repair cost will be furnished and the repair performed only if requested by the owner and upon receipt of payment or acceptable arrangements for payment.
Further limitations and exclusions:
Any warranty that may be implied in connection with your purchase or use of the vacuum, including any warranty of Merchantability or any warranty of
Fitness For A Particular Purpose is limited to the duration of this limited warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
Your relief for the breach of this warranty is
limited to the relief expressly provided above. In no event shall the manufacturer be liable for any consequential or incidental damages you may incur in connection with your purchase or use of the vacuum. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specic legal rights. You may
also have other rights, which may vary by state.
Midea America Corp. 200 Rivers Edge Drive Medford, MA. 02155 USA
14 Eureka Customer Service HELPLINE 1-800-282-2886
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Order genuine Eureka accessories and replacement parts
Visit www.eureka.com or call 1-800-282-2886
Image Part name Part #
Dusting brush tool
Crevice tool
Upholstery tool
Turbo brush
Washable foam lter
Brushroll
E0101
E0102
E0201
E0208
E0202
E0203B
Hose
E0204
E0205Belt
E206CDetachable handle
E207CDust cup
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Owner’s Guide
Do not return to the store, call Eureka Customer Service HELPLINE 1-800-282-2886
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Eureka stands by our Clean Promise seal. Learn more at www.eureka.com/cleanpromise
© 2018 Midea America Corp. Printed in China 02155180_WMT_rev5
16 Eureka Customer Service HELPLINE 1-800-282-2886
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