Eureka Classic Aquaguard User Manual

Absolutely Safe Drinking Water.

With In-Built

Pressure Pump

Now for areas with no running water.

Congratulations! Now that you’ve installed your

Aquaguard Classic, you have taken an important step

towards safeguarding your family’s health.

Aquaguard Classic is a complete water purification
system which has a unique Electronic Monitoring
System which ensures that the water you get is
absolutely safe. Aquaguard Classic with built-in
pump is ideal for areas with no running water. The
built-in pump increases the water pressure to
required levels ensuring consistent water flow and
delivers at a rate of 1 litre per minute. So you and
your family needn't compromise on the quality of
water you drink. Aquaguard Classic - Pump Model
gives you the assurance of absolutely safe drinking
water. Always. And what’s more, it comes with the
Eureka Forbes guarantee of prompt after sales
service at your doorstep.

We hope this booklet helps you understand your Aquaguard

Classic better.

Wishing you and your family a healthier and happier life.

We have water-testing laboratories in the following cities

Ahmedabad

Bhagawati Chambers, Second Flr,
Opp. Gujarat Vidyapith, Ashram
Road, Ahmedabad 380 014.
Tel : [phone] / 0520

Bangalore

143-C/4, Bommasandra Industrial
Area, Off. Hosur Road, Anekal
Taluk, Bangalore 562 158.
Tel: [phone]

Calcutta

First Floor, 27L/2, Raja S.C. Mulliek
Road, P.S. Jadavpur, Calcutta.
Tel : [phone].

Chennai

14, Burkit Road, T Nagar, Chennai
600 001. Tel : [phone] / 8328

Delhi

C/40, 2nd Phase, Okhla Industrial
Area, Delhi. Tel: [phone]

Mumbai

Ujagar Industrial Estate, 2nd Floor,
Gate No. 16, W.D. Patil Marg,
New Dukes Factory Road,
Govandi (East), Mumbai 400 088.
Tel: [phone] / 1474

Guwahati

GNB Road, Silpukhuri,
Near Goswami Service Station,
Guwahati 781 003.
Tel : 514004 / 541185

Cochin

43, 2268, SRM Road,
Near VB Terrace Aptt.,
Cochin 682 018.
Tel: 402486 / 561 / 639

Ludhiana

92, Surya Kiran Complex,
2nd Floor, The Mall,
Ludhiana 141 001.

WATER IS LIFE

In fact, the human body itself consists of 65% water. One can live

without food for more than a month but it is impossible to survive

without water for more than a few days.

On an average, we consume approximately 2.5 litres

of water a day. This may be in the form of

water or beverages we drink, or in the food we eat. Drinking the

required quantity of water keeps the body healthy, by flushing out

harmful toxins. Making you stay fit and look fit.

Unfortunately, the water we consume can be polluted. Polluted water

may look clean, and even taste okay, but may contain germs and other

impurities that cause water borne diseases.

That’s why it is extremely important to ensure

that these impurities are removed before the water can be safely used

for consumption.

1

80% OF DISEASES

ARE WATER BORNE

What are these water bor ne diseases?

Take a look at the chart given below:

Caused by Diseases

Bacteria Gastroenteritis, Typhoid, Cholera,

Paratyphoid, Dysentery, Diarrhoea.

Viruses Polio, Hepatitis A (Jaundice),

Dysentery, Gastroenteritis,
Diarrhoea.

As you can see, bacteria and viruses are known carriers of
these dreaded diseases. Since bacteria flourish in warm,
humid climates, the summer and monsoon months are
particularly dangerous in a tropical country like ours.

What’s more alarming is that, since these germs are
microscopic, it is impossible to tell whether bacteria and
viruses are present in your drinking water.

This hidden threat to the health of your family makes
it imperative to ensure that the water you drink is safe
and clean.

2

WHY

AQUAGUARD CLASSIC-PUMP

MODEL IS A SUPERIOR WATER

PURIFICATION METHOD

● Aquaguard Classic has a 3-stage purification process

which destroys all known bacteria and viruses.

● It has an in-built pump which pumps water from any

storage container.

● Unlike boiling, it avoids recontamination of water by

purifying it just before you drink it.

● It purifies water without using any chemicals.

● It purifies water without adding anything to it, whilst

retaining important natural salts and minerals in the water.

● It is time saving, convenient to install and easy

to operate.

● It offers superior filtration with a special multi-layered

10" yarn candle.

● It has a unique Electronic Monitoring System that

continuously monitors the purification level and stops
the water flow, if purification is inadequate.

● Aquaguard Classic has superior electronics,

a built-in voltage stabilizer and a special decalcification
system, which ensures longer life and less servicing.

● User-friendly indicators that facilitate easy operation

of the unit.

3

AQUAGUARD CLASSIC

PUMP MODEL - THE

COMPLETE WATER

PURIFIER

Aquaguard Classic is the most advanced water purification system using the principle of ultraviolet treatment. Before we go

on, take a look at the picture alongside. As you can see the Aquaguard Classic has the following components:

a. In-built pump b. The Pre-filter (optional) c. Activated Carbon Chamber d. The Ultraviolet Chamber

e. The Electronic Monitoring System. Aquaguard Classic works simply, but effectively. The in-built pump pumps water from

a storage container which then passes through the following stages:

STAGE 1

THE PRE-FILTER

The water first passes through the
pre-filter which incorporates a specially
developed multi-layered cartridge which
strains out physical impurities present in
the water, such as dust, dirt and mud.

Aquaguard Classic has one more benefit. A unique Electronic Monitoring System which monitors

the purification process and stops the flow of water immediately, if the level of purification is inadequate.

So you see, the Aquaguard Classic is a complete water purification system

that ensures you get clear, bacteriologically safe drinking water at all times.

Note: Kindly ensure that the source (storage container) has enough water before

you switch on your Aquaguard Classic.

ACTIVATED CARBON

In this stage, the water passes through
specially treated, silver impregnated
activated carbon which adsorbs colour,
odour, organic impurities, and free gases
like chlorine.

STAGE 3STAGE 2

UV CHAMBER

The next stage is where the water is
subjected to the ultraviolet treatment
which has been documented as a proven
method for eliminating water borne
disease causing bacteria and viruses. In
fact, Aquaguard Classic’s ultraviolet
germicidal dosage, even at its lowest, is 1.2
times of that required to destroy all
known water borne disease causing
organisms.

4

KNOW YOUR

AQUAGUARD CLASSIC-

PUMP MODEL

Diagram of Front and Back View

5

ANSWERS TO YOUR

QUESTIONS ON

AQUAGUARD CLASSIC -

PUMP MODEL

AQ

Can one store water from Aquaguard Classic or use
it directly?

Ideally, you should use water directly from the Aquaguard
Classic. However, if you need to store the water, make
sure you rinse the bottles or containers first with water
from Aquaguard Classic and not with tap water. Even
while drawing water, remember to rinse the tumbler with
water from Aquaguard Classic.

How long and where should one store
the water?

Water from Aquaguard Classic should be stored in a cool,
clean place, preferably in steel or glass containers. Avoid
matkas or filters as they tend to breed bacteria. Cover the
container with a clean lid and ensure that the storage vessels
are rinsed with water from Aquaguard Classic.

For hygienic reasons, it’s preferable to change the stored
water at least after 2 days.

Does drinking water from Aquaguard Classic make
you lose your natural immunity?

Aquaguard Classic gives you clear, safe drinking water thus
reducing the risk of exposure to water borne diseases. It
does not affect your body’s natural immunity in any way.

Is UV (ultraviolet) light dangerous and is drinking
UV treated water harmful?

Direct exposure to strong doses of UV light at a close
range is dangerous. However, in Aquaguard Classic the

ultraviolet chamber is completely enclosed and no UV light
is allowed to escape.

Also, UV light has no residual effect in water and hence it is
totally safe.

Does Aguaguard Classic work even if the voltage
fluctuates?

Aguaguard Classic has superior electronics, with a built-in
voltage stabilizer, thus ensuring that your Aguaguard works
even if the voltage goes down to as low as 160V. If
however, the voltage drops below 160V, the yellow LED
begins to blink and the alarm sounds, indicating your unit
cannot be used temporarily.

Do you need to boil or filter water from the
Aquaguard Classic?

Of course not. Aquaguard Classic is a complete purification
system which gives you clear, safe water. Just fill your glass
and drink!

What will happen if Aquaguard Classic is switched
on when the storage container does not have water?

Even though a thermal cut-off device is in-built in the
machine to protect the pump from over heating, utmost
care should be taken to always check the container for water
before switching on the unit
might lead to serious damage to the pump.

. Failing which the heating

6

DIFFERENT WAYS TO

INSTALL YOUR

AQUAGUARD CLASSIC-

PUMP MODEL

The ideal place for your Aquaguard Classic is above the
kitchen sink.
Your Aquaguard Classic can be fitted on the wall through
key slots provided at the back.

INSTALLATION

Your Aquaguard Classic will be installed free of cost by
our experienced Service Representatives.
You will require a standard 220/230 V supply and a

5 Amp. point. This should be a three pin type and
properly earthed. One end of the water drawing pipe
should be connected to the Aquaguard Classic and the
other end of the pipe should be inserted into the
container. Aquaguard Classic-Pump Model can not only
be used to pump water from a storage container or vessel
for the normal usage but also can be used for pre-cooler
installation (along with water level controller).

Note: Kindly ensure that the source (storage container) has enough water before

you switch on your Aquaguard Classic.

7

A STEP-BY-STEP GUIDE

TO USING YOUR

AQUAGUARD CLASSIC-

PUMP MODEL

Fit plug into the socket.
(5 Amp. plug)

Note: Kindly ensure that the
source (storag e container) has
enough water before you
switch on your Aquaguard
Classic.

Switch on the water
control switch (toggle)
and you will find water
flowing out of your
Aquaguard Classic.

Note : 1. In case of low voltage, the Yellow indicator starts blinking and an alarm buzzer note is given.

2. In case the unit is not functioning properly, the Red indicator starts blinking and an alarm buzzer note is given.

8

Flick on the main switch.
The LED will glow red
for 2-5 seconds.

While you fill your glass a
pleasant musical tune will
be heard. Please note that
music is only an indicator
and has no relation to the
purification process.

Directly thereafter, a
yellow light will glow for
60 seconds indicating the
unit is processing water.

If the unit has not been
used for a day or two,
allow two to three glasses
of water to flow out
before using the water.

When the green LED
glows, a musical note is
heard, and the unit is
ready to deliver clear,
safe drinking water.

If the unit is not to be
used for the day, make it
a practice to turn the
main switch and water
supply off.

AQUAGUARD CLASSIC-

PUMP MODEL

NOT ONLY FOR

DRINKING WATER

Sorbet Granita

½ cup Aquaguard water }
5 tbsp. sugar } Cook and
1 tsp. grated lemon rind } dissolve.
1½ cup plums }

● Turn freezer to coldest. Mix sugar, water, lemon rind

in a pan and cook till sugar is dissolved.

● Purée plums after removing the seeds. Add this purée

to the syrup.

● Pour mixture into ice cube tray. Freeze until firm but

not hard.

● Turn mixture into a blender or food processor. Churn

till smooth.

● Return again to freezer tray and freeze for 2-3 hours or

till it is well set and firm.

● While serving leave aside at room

temperature until it becomes soft enough
to scoop out balls. Serve.

Red Summer Wave

300 ml tomato juice
200 ml apple juice
200 ml grape juice
100 ml orange juice
1 bottle Limca
4 tsp lime juice
1 tsp mint juice
2-3 drops red food colour
Crushed ice, made from Aquaguard water
Sweet lime slices and mint leaves for garnishing
salt and pepper to taste

Method

Dip the rims of the glasses in water and then in salt.

Keep aside. Mix all the other ingredients
together except the garnish. Shake in a
cocktail shaker. Add crushed ice. Serve with
sweet lime slices and mint leaves.

Red Summer Wave

9

GOLDEN RULES

ON MAINTAINING YOUR

AQUAGUARD CLASSIC-

PUMP MODEL

The maintenance required for your Aquaguard Classic is
minimal. Should there be any problems, the unit is
designed to switch off automatically, ensuring that you
always get clear, safe water. With proper care, you can
ensure that your Aquaguard Classic performs effectively.

Here are some important rules to follow:

1. The key word is cleanliness :

Dirt and cockroaches have a way of creeping into any
appliance. Keep the area around your Aquaguard
Classic clean and dry. Wipe the Aquaguard Classic
with a soft cloth once in a while. Keep the spout
clean and closed with the cap provided.

2. Keep your pre-filter clean :

To ensure that your pre-filter is long-lasting, insist on
having it thoroughly cleaned by our service person
during every routine visit.

3. Activated Carbon :

To ensure that your Activated Carbon works
effectively, insist on having it thoroughly cleaned by
our service person during every visit.

Also do remember to get the Activated Carbon
replaced at least once every 6 months by our
service person during routine service.

Note: Kindly ensure that the source (storage container) has enough water before

you switch on your Aquaguard Classic.

10

4. Electronic Monitoring System :

FUSE:

As earlier explained, Aquaguard Classic is designed to
switch off automatically in case the purification is
inadequate or in case any physical impurities are
present in water.

In case water does not flow when you switch on the
Aquaguard Classic and the red LED blinks, call our
service department.

But before you do so, check for any disruption in the
water supply or mains electricity supply to the Aquaguard
Classic. If both are functioning normally, check the fuse.

In case the fuse in the unit has blown, here’s what you
can do :

1. Firstly remember, the fuse is at the back of the
Aquaguard Classic (see visual on page no. 5)

2. Now disconnect the power supply.

3. Unscrew the cover and remove the fuse.

4. Replace with a new fuse (500 mA) and secure properly.

11

X

CHECKLIST OF

DOs AND DON’Ts

1. Be careful not to spill
water on the panel of
your Aquaguard Classic,
as this may lead to
electric shock.

5. We recommend
servicing of Aquaguard
Classic at least once in six
months.

2. When the unit is not
in use, please keep the
cover cap screwed on to
the outlet spout.

X

6. Avoid connecting any
pipes to the outlet spout
to collect water from your
Aquaguard Classic. You
will recontaminate the
water purified by the
Aquaguard Classic.

3. Switch off the main
switch when unit will not
be used for more than 3-4
hours.

7. Store water from your
Aquaguard Classic in
containers cleaned with
water from Aquaguard
Classic. For hygienic
reasons it’s preferable not
to store water for more
than 2 days.

4. If your Aquaguard
Classic has not been used
for a long time, after
switching on the unit,
allow 2 to 3 glasses of
water to flow out before
collecting the water for
use.

X

8. Avoid storing
water from your
Aquaguard Classic in
matkas and candle filters,
as water will get
recontaminated.

Note: Kindly ensure that the source (storage container) has enough water before

you switch on your Aquaguard Classic.

12

AFTER SALES -

AT YOUR SERVICE

The Company offers you a ONE YEAR WARRANTY for
your AQUAGUARD CLASSIC. Should you have any
service requirements during this period, do not hesitate to
contact our service centres at the addresses given at the
back of this book or write to the Service Headquarters ­143, C-4 Bommasandra Industrial Area, Anekal Taluk,
Bangalore - 562 158.

After the one year warranty you have the option of
entering into a Maintenance Service Contract with us.

The Service Contract entitles you to some attractive
benefits:

● 2 free maintenance services every year.

● All major replacements free of cost.

● Prompt attendance to your servicing needs (over and

above the routine services).

● A vast network of service centres manned by

experienced service representatives.

● Do remember to ask for your copy of the Service Contract

Form before the warranty period gets over.

TECHNICAL SPECIFICATIONS

Dimensions : 395 x 100 x 300 (mm)

(H x D x W)

Net weight : 5.5 kg.

Ultraviolet lamp : 8 Watts

Power rating : 50 Watts

Rated voltage : 230 V 50 Hz.

Water flow rate : 1 l.p.m.

Fuse : 500 mA

Suction height : 1.5 metres (max.)

NOTE :

During continuous operation of Aquaguard Classic-Pump
Model, to protect over heating of the pump, a thermal cut
off device is provided.

13

INTERNATIONAL AND

NATIONAL ENDORSEMENTS

FOR AQUAGUARD

AQUAGUARD has been acknowledged as a tried and
tested method of water purification. Leading hospitals
and clinics have installed the unit. Water from

AQUAGUARD is recognised as safe and potable by
some of the most prestigious laboratories in India
and abroad.

14

WARRANTY

The goods are warranted against defects arising from faulty
design, workmanship and materials for a period of 12 months
from the date of installation or 15 months from date of sale
whichever is earlier, subject to the following conditions.

1. The Customer will notify the Company in writing promptly
of any defects noticed and give the Company or its
authorised agent adequate opportunity to inspect, test and
remedy them for which the Customer will deposit the goods
if so required by the Company, with the Company’s office/
service centre along with original invoice, in the city where
they are sold.

2. Inspection and Test Report by the Company’s office/service
centre will be final and binding under the Warranty for
determining defects, repairs/alterations required or carried
out or certifying working of the goods thereafter.

3. The Company or its authorised agent will be entitled to
retain any defective part replaced under the Warranty.

4. Notwithstanding anything to the contrary contained in or
implied by this Warranty :

(a) The Company’s liability under this Warranty shall be

limited to the first sale of the goods by the Company to
the Customer and will not apply or extend to any
secondary or subsequent sale of goods by the
Customer.

(b) The Company’s liability under this Warranty shall be

limited only to defects in the goods which occur under
the conditions of normal operation of the goods and
their proper and prescribed use. This Warranty does
not cover or extend to defects which are determined by
the Company or its authorised agents as occurring or

resulting from or attributable to negligence, abuse,
misuse, faulty care, operation or maintenance or repairs,
alterations to the goods or any part thereof by others
of the use of the goods on electrical supply for which
they are not designed or damage caused by lightning or
other electrical disturbances or interruptions.

(c) The Company’s liability under this Warranty shall

remain valid only if, the goods are duly installed by the
Company or its authorised agent at the location
specified in the Invoice or where the installation is at a
place other than specified in the Invoice such
installation is undertaken by the Company or its
authorised agent or franchisee.

(d) Consumable item like Candle which is subject to normal

wear and tear in the course of use is not covered by this
Warranty.

(e) The Customer will have no claim against the Company,

its employees and its authorised agents or franchisees
under or pursuant to this Warranty in respect of death
or injury to the Customer or any other person or loss or
damage to any property caused by or due to equipment
failure, breakdown or accident, fire or operation or
utilisation of the goods other than in accordance with
User Guide or by or due to any other cause or
circumstance beyond the control of the Company.

(f) The Company’s liability under this Warranty shall in no

event and under no circumstances exceed the price paid
by the Customer to the Company for the goods stated
in the Invoice.

15

General

For the purpose of this Warranty, the following expressions shall have the following
meaning respectively:

1. ‘The goods’ shall mean the goods described in the Purchase Agreement.

2. ‘The Customer’ shall mean the original purchaser of the Goods from the Company

Please retain this card. It will be required if
service under Warranty becomes necessary

WARRANTY

CUSTOMER COPY

who is a party to the Purchase Agreement.

3. ‘The Company’ shall mean ‘EUREKA FORBES LIMITED’.

NAME OF CUSTOMER :

4. ‘The Purchase Agreement’ shall mean the General Terms and Conditions
of Sale agreed upon by the Customer and the Company as printed on

ADDRESS :

the Invoice.

5. ‘Invoice’ shall mean the Invoice with the Warranty printed on reverse and issued for
the unit by the Company to the Customer describing the goods and indicating, inter

DATE OF INVOICE :

alia, the total purchase price thereof, the name of the Customer and the place where
the goods are to be installed.

DATE OF INSTALLATION :

6. ‘User Guide’ shall mean the instructions for installation, use and maintenance
contained in the leaflet published by the Company and delivered to the Customer at
the time of sale of the goods.

UNIT NO.:

Post-Warranty

1. The Customer may be offered a yearly Service Contract at the prevailing Company

ORDER NO.:

rates and terms.

2. In case the Customer does not wish to enter the Service Contract, he has the option

CUSTOMER SIGNATURE:

of calling our Service Centre and having his AQUAGUARD CLASSIC serviced on
an actuals basis i.e. by paying for Labour cost and Spares needed to attend to that
Service/Complaint call at the prevailing Company rates. Such service will be

SIGNATURE OF SALES PERSON:

rendered by the Company in towns/places where the Company has its Ser vice
Centres.

3. The Company will provide free servicing of the goods brought to its Service Centre by the customer, provided that all expenses
of transporting the goods to and from the Service Centre shall be borne by the customer directly.

4. If during such servicing it is necessary for the Company to replace or repair defective components or parts, the customer shall be
required to pay for the same as per the Company’s prevailing price list.

You r frie n d. Fo r life.

Bhupesh Gupta Bhavan, 85, Sayani Road, Prabhadevi, Mumbai 400 025. Tel: [phone]

Visit us at: www.eurekaforbes.com

Page us on: 9622-343434

16

Customer Response Centres - North

Agra

Vasu Complex Top Floor
Bye Pass Road
Near Tulsi Talkies, Agra
Tel: [phone]

Allahabad

7E, Clive Road
Civil Lines
Allahabad 211 001
Tel: 622852

Amritsar

250, Basant Avenue
I M A Building
Race Course Road
Amritsar 143001
Tel: [phone]/211316

Bareilly

156, Civil Lines, Santoshi Apts.,
opp. SSP Lane, Ground Floor,
Bareily - 243001
Tel: 421027

Bhatinda Depot

Kothi No. 20533
1st floor, 100 ft Road
Guru Tej Bahadur Road
Bhatinda
Tel: 222156 L Ws tel. msg.

Bhopal

Plot No.3, 2nd floor
Lala Lajpat Rai Road
Govind Pura, Bhopal
Tel: [phone]/
95

Chandigarh

Sector 7-C, SCO No. 4
1st Floor, Madhya Marg
Chandigarh 160 019
Tel: [phone]/780365/
773612/773728/773723

Dehradun

3, Astley Hall, 1st floor
Raipur Road, Dehradun 248 001
Tel: [phone]/657693

Delhi Regional Office

D-55, East of Kailash
Opp. Sapna Cinema
New Delhi 110 065
Tel : [phone]/
6284961/6284962/6229576

Fax : [phone]

Delhi (CCRU)*

D-55, IInd Floor
Opp. Sapna Cinema
East of Kailash
New Delhi 110 065
Tel : [phone]

Delhi I

17 A/41 WEA Gurudwara Road,
Karol Bagh
Opp. Jassaram Hospital
New Delhi 110 005
Tel : [phone]/
5735308/5772704

Delhi II

12/4 Asaf Ali Road, 4th Floor
Mittal Building
New Delhi 110 002
Tel : [phone]/
3281756/3274198/3266979

Delhi III

M/37 Greater Kailash II
M Block Market
New Delhi 110 048
Tel : [phone]/
6467279/6463041/6233757/
6233767/6453878/6217032

Delhi IV

Plot No. 5,
Neelkanth Commercial Complex
3rd Floor, Saini Enclave
Vikas Marg
New Delhi 110 092
Tel: [phone]/
2141559/2165609/2166658

Delhi V

202-204 Kailash Bhavan
35 Community Centre
Wazirpur Industrial Area
New Delhi 110 052
Tel : [phone]/
7131174/7131175/7415841/
7243894/7212864

Delhi VI

Shop No. 2, 1st & 2nd Floor
Club Road Market,
Punjabi Bagh (West)
New Delhi 110 026
Tel : [phone]/

5449959/5449961

Faridabad

A-8, Rani Bhavan,
2nd Floor, Nehru Ground
NIT Faridabad
Above Canara Bank
Haryana 121 001
Tel: [phone]

Ghaziabad

41, Ambedkar Marg
1st and 2nd floor
Ghaziabad 201 001
Tel: [phone]/720737

Gorakhpur

Harihar Prasad Dubey Marg
Betiahata, Gorakhpur
Tel: 332880

Gurgaon

1067, Sector 17 B
Near IFFCO Colony
Gurgaon
Tel: [phone]/347599

Gwalior

18 Vikas Nagar
Fort Road
Gwalior474 004
Tel: [phone]

Indore

22/2, Yeshwant Niwas Road
Indore 452003 (MP)
Tel: [phone]/
432351/545578

Jabalpur

7/18 Ankita Complex
2nd floor Civil Centre
Jabalpur 482 002 (MP)
Tel: [phone]

Jaipur (I & II)

22-23 Central Market
University Marg, Bapu Nagar
Jaipur 302 015
Tel: [phone]/511528/
512153/510782/510716
Fax: 510679

Jammu

House No. 1, Sector 9
Trikuta Nagar
Opp. St ate Bank Of India
Jammu

Pager: 9696 431277

Jodhpur

Basera
685, 9th ‘C’ Road, Sardarpura
Jodhpur 342 003
Tel: [phone]/646319

Jullundur

C/O Hotel Gangandeep
G T Road, Near Bus Stand,
Jullundur 144 001
Tel: [phone]

Kanpur

2nd Floor , III A/3, Ashok Nagar
Near Gumti Gurudwara
G.T. Road, Kanpur 208012
Tel: [phone]

Kota

C/o Poonam Chand Pradeep
Kumar
Near Mahatma Gandhi School
Rampura Bazar
Kota
Tel: [phone]

Lucknow I

7-P, Dali Bagh
Butler Road, Lucknow
Tel: [phone]/207692
Fax: 0522-23

Lucknow II

A-29, Nirala Nagar,
Lucknow 226 020
Tel: [phone]

Ludhiana I

92, Surya Kiran Complex
2nd floor, The Mall
Ludhiana 141 001
Tel: [phone]

Ludhiana II

51 FF Sant Ishar Singh Flats
Pakhowal Road,
Ludhiana
Tel: [phone]

Meerut

Vijay Shree Complex
2nd Floor,
80, P L Sharma Road
Meerut
Tel: [phone]

Moradabad

B-20, Jigar Colony,

1st Floor, Moradabad
Tel: 427416

Muzzafarnagar

32/3, South Civil Lines
Arya Samaj Road
Muzzafarnagar
Tel: [phone]

Noida

C/144, Sector 15
Noida 201 301
Tel: [phone]/
514558/514559

Panipat

17,Old Housing Board Colony
Devi Mandir Road
Panipat 132103
Tel: [phone]

Patiala

1, Hiranagar
Near Phatak No.22
Patiala
Tel: [phone]

Raipur

132, Anand Nagar
Raipur 452001 (MP)
Tel: [phone]

Shimla

Laxmi Bhawan
Chora Chowki
Shimla 171005
Tel: 230380

Sriganganagar

40-B, Kanoongo Bhawan
Sriganganagar
Tel: [phone]

Udaipur

74, 1st floor
Near Kiran X-Rays
Madhuban Hospital Road
Udaipur 313 001
Tel: [phone]

Varanasi

No. 5, 20/560
Kennedy Road,
1st floor
The Mall, Varanasi
Tel: 345671

* Central Customer Response Unit

17

Customer Response Centres - East

Asansol

Samarpan Ground Floor
Vidya Sagar Sarani
36/B Ashoke Colony,
G T Road (West),
Burdwan Dist, Asansol
Tel: [phone]

Baharrampur

Ashok Bhattacharya
26/45, Surya Sen Road
Baharampur 742101
Dist. Murshidabad
Tel: [phone]

Bhubaneshwar

M/s Eureka Forbes Ltd.
Plot No. 93, Gautam Nagar
Opposite To Telco Office
Bhubaneshwar
Tel: [phone]

Bokaro Depot

189 Co-operative Colony
Bokaro Steel City, Bokaro
Tel: 400161

Calcutta (CSO)

7 Chakraberia Road (South)
Calcutta 700 025
Tel: [phone]/
4755402/4766033/4766034
Fax: [phone]

Calcutta I

Mani Towers. Utt ara Block, 1st floor
31/41, Vinoba Bhave Road
Calcutta 700 038
Tel: [phone]

Calcutta II

27 A, Dr. Lal Mohan Bhattacharaya Road
Calcutta 700 014
Tel: [phone]

Calcutta III

12D, Chakraberia Road (North)
Calcutta 700 020
Tel: [phone]

Calcutta IV

177, Raja Dinandra Street
Opp. Desbandhu Park Shyam Bazar
Calcutta 700 004
Tel: [phone]

Calcutta V

27/L/2, Raja S C Mullick Road
’Mrinmayee’ Ground/1st floor
B/H Jadavpur LIC Building
Calcutta 700032
Tel: [phone]

Calcutta VI

BF-44 Salt Lake City
Sector I, Ground Floor (Back Portion)
Calcutta 700 064
Tel: [phone]

Calcutta VII

63 E, Chakraberia Road (N)
Calcutta 700020
Tel: [phone]

Cuttack

Plot no.583, Sureya Vihar,
Link Road, Cuttack 753012
Tel: 312730

Dhanbad

B.P. Agarwala Building,
2nd floor
Dhansar Road, Dhansar
Dhanbad 878106
Tel: 307330

Durgapur

9, Ritwik Ghatak Bithi
SAIL Co-op Hsg Complex,
City Centre
Durgapur 713216
Tel: 564550

Gangtok

Lingmo Building, M G Marg
Gangtok, Sikkim
Tel: 23756

Guwahati

G N B Road Silpunkhuri
Above Jungle Travels
Near Goswami Service Station
Guwahati 781003
Tel: [phone]
TeleFax: 663032

Howrah

105/106 A Panchsheel Apt.,
1st floor, 493 B G T Road (South)
Howrah 711 102
Tel: [phone]

Jamshedpur

168, New Baradwari
Nr. Govt. Hospital,
Sakchi
Jamshedpur 831001
Tel: [phone]

Jeypore

Pike Street
Nr. All India Radio Station
Jaynagar, Jeypore
Tel: 30343

Jorhat GWH-II

Choladhara Road
2nd By-Lane, L.H.S,
Jorhat-1
Tel: [phone]

Kalyani Depot

EUREKA FORBES Ltd.
B 5/1, Central Park
Kalyani Dist. Nadia 741 235
Ph: 5821730

Kharagpur Depot

Choto Tangra
Nr. Shree Chaittanna Behram
Kharagpur 721301
Midnapore
Tel: 58133

Krishnanagar

7A D L Roy Road,
Adjacent D K Market
Krishnanagar
Tel: 54439

Muzaffarpur

Juran Chapra, Room No. 2,
Near Eye Hospital,
Muzaffarpur
Tel: [phone]

Patna

Machhuatoli
Arya Kumar Road,
1st floor
Patna 800004
Tel: [phone]

Ranchi

Shyamlila 1st floor
59/B Circular Road
P O Lalpur
Ranchi 834001
Tel: 312031

Rourkela

Nanda Bhavan
Main Road, Rourkela 1
Tel: [phone]

Sambalpur

Govind Tola Chhak
Commandant of Home Guard Office
Dhanupali - N H No.6
Sambalpur 768100
Tel: 410519

Siliguri

521 Swamiji Sarani 1st floor
Hakimpara
P O Siliguri, Dist Darjeeling
Tel: [phone]

Shillong

Ideal Lodge, Oakland
Shillong 1
Tel: 229989

Tinsukia

Chaliha Nagar
Near Tinsukia Dev. Authority
Tinsukia, Assam
Tel: 334896

* Central Customer Response Unit

18

Customer Response Centres - West

Ahmedabad CAO

2nd Floor,
Dhanlaxmi Chambers
Nr. Gujarat Vidyapith
Ashram Road
Ahmedabad 380014
Tel: [phone]
Fax: [phone]

Ahmedabad I

2nd Floor,
Bhagwati Chambers
Opp Gujarat Vidyapith
Ashram Road
Ahmedabad 380009
Tel: [phone]

Ahmedabad II

Vijay Tower
Kankaria Road
Opp Abad Dairy
Ahmedabad 380022
Tel: [phone]

Ahmedabad III

122, 1st floor
Gayatri Complex
Nr. A E C Power House
Sabarmati
Ahmedabad 380005
Tel: [phone]

Anand

8, Sarvoday Society
Amul Dairy Road,
Anand 388001
Tel: 27647

Aurangabad

Eureka House,
25/26, Raghuveer Nagar
Jalna Road
Opp. St. Francis School
Aurangabad 416005
Tel: [phone]

Baroda I

21/A, Anandnagar Society
Productivity Road
Baroda 390005
Tel: [phone]/343689/
331229/331218/331246

Baroda II

Matru Chhaya
28, Radha Swami Society,
B/S Krishna Lila Society,
Harni Warasia Ring Road,
Baroda
Tel: [phone]

Bharuch

2nd Floor
Amardeep Comm. Complex
Near Patel Super Market
Falsruti Nagar
M G Road, Bharuch
Tel: 68659

Bhavnagar

103, 112,
City Centre Complex
Kalanala
Bhavnagar 364002
Tel: [phone]

Bhuj

1st Floor; B-157- Shakti nagar
Opp. Gayatri Temple
Gandhidham
Tel: 02836 - 29417

Goa

Plot No: 57, BDA Colony
Opp. Catering College
Alto Porvorim,
Bardos, Goa
Tel: [phone]

Jalgaon

52, Upasana
Jay Nagar
Nr. Omkareshwar Temple
Jalgaon 425002
Tel: 239883

Jamnagar

2nd Floor, Moti Chambers
Sumer Club Road
Opp. Bank of Baroda
Jamnagar 361005
Tel: 564048

Kolhapur

Eureka House, Plot no.14,
Narain Co-op Hsg Society
Nr. Datta Mandir
Mahadik Marg
Kolhapur 416 005
Tel: [phone]

Mehsana

19/1 Hari Nagar Society
Nr. Samandhar Mandir
Mehsana
Tel: 51652

Mumbai
Tardeo

D-16 Commerce Centre
Tardeo Main Road
Tardeo, Bombay 400 034
Tel: [phone]/
4945466/4949200
Fax: [phone]

Khar (Bombay I)

Jagdeep Villa
2nd Floor, 4th Road
Khar (W)
Mumbai 400 052
Tel: [phone]/84
Pager: 9628 202236

Andheri (Bombay II)

TCF-Andheri Complex
Suren Road
Off. Andheri-Kurla Road
Andheri Mumbai 69
Tel: [phone]
Pager: 9628 202235

Eurohelpline 24 hours
Tel: [phone]

Mulund (Bombay III)

B/ 202, 203 Pratik Industrial
Estate, Behind Petrol Pump,
Mulund-Goregaon Link Road
Bhandup (West), Mumbai 400
078
Tel: [phone] 3537/2098/

560 0845/ 562 4541

Colaba (Bombay IV)

B3 Happy Home Apts.,
1st Floor
66 Wodehouse Road
Colaba, Bombay 400005
Tel: [phone]/
2181307/2187430/2183047

Borivali (Bombay V)

Ghanshyam Towers
2nd floor M G Road
Borivali (East)
Mumbai 400 066
Tel: [phone]

Vashi (Bombay VII)

106, Shiv Centre
Sector 17, Plot No.72
Vashi, New Mumbai 400703
Tel: [phone]/
7892095/7890994

Kalyan

1st Floor, Vithalesh Building
Agra Road
Opp. Lohana Mahajan Wadi
Kalyan 421 301
Tel: [phone]

Nagpur

Paul Commercial Complex
4th and 5th Floor
Ajni Square, Wardha Road
Nagpur 440015
Tel: [phone]

Nasik

82 Mohammadi House
Opp Kalika Mandir,
2nd Floor
Behind Aman Apartment
Old Agra Road, Nasik
Tel: [phone]

Navsari Depot

1/802, Gurukrupa Bldg.,
Opp. Govt. Rest House
Nr. Ashirwad Society
Luncikui, Navsari - 396445

Tel: 50480

Pune I - CSO

Flat 1 & 2, Satsangh
Apartments,
B.J.Medical Road,
Opp. to Hotel Woodland,
Sadhu Vaswani Chowk,
Pune 411001
Tel: [phone]/
7191/612 1966
(CCRU)*613 7110
Fax: [phone]

Pune II

Sagar Complex
2nd floor
Tower B Nasik Phata
Kasar Wadi
Pune 411034
Tel: [phone]

Pune Godown

Lalwani Warehousing
Gate 2324,
Priyanka Nagar
Nr. Gupta Warehousing
On Pune-Nagar Road
Wagholi, Pune
Tel: 691329

Rajkot

Abbasi Chambers, Gr Floor
Debhar Road, Para Bazar
Opp Dena Bank
Rajkot 360 001
Tel: [phone]

Surat

No.1 Mehta Park Coop. Society,
B/H, Sargam Shopping Centre,
Parlay Point,
Surat 395 007
Tel: [phone]/57

Vapi

Adarsh Dham, 1st Floor
Zanda Chowk,
Vapi Daman Road
Vapi
Tel: 32629

* Central Customer Response Unit

19

Customer Response Centres - South

Bangalore CSO

Eureka Forbes Ltd.
143-C/4, Bommasandra Indl. Area,
Off Hosur Road, Anekal Taluk,
Bangalore 562 158
Tel: [phone] Fax: 34554

Bangalore I

Farah Commercial Complex,
2nd floor, 75, J C Road,
Bangalore 560 002
Tel : [phone]
Fax : [phone]

Bangalore II

4206/4305 High Point - 4,
2nd/3rd Floor,
45, Palace Road,
Bangalore 560 001
Tel : [phone]
Fax : [phone]
(CCRU)*:2093041-44

Bangalore III

No. 99, 1st Floor,
4th ‘B’ Cross, 5th Block
Industrial Extension
Koramngala
Bangalore 560 095
Tel: [phone]/
5522555/5536383/5536362

Belgaum

No.16, Gurukrupa,
2nd Main, A (1) Road,
Sadashivnagar, Belgaum - 1
Tel: 473719

Calicut

1st floor,
Ramlakshmi Building,
6/689 Y.M.C.A. Road,
Kozhikode 673 001
Tel: [phone]/758390

Cannanore

Building No. 338 HYZ,
Chovva Junction, Near Water Tank,
Melea Chovva, Kannur 670 006
Tel: 768333

Chennai C.S.O LAB

No.14 Burkit Road,
IInd floor, T. Nagar,
Chennai 600 017
Tel: [phone]
Fax: [phone]

The latest addresses are available at our website www.eurekaforbes.com

20

Chennai I

205, TCR Niveras Plaza,
2nd floor, Aminjikarai,
P.H. Road, Chennai 600 029
Tel [phone]/
6414897/6414956/6414897

Chennai II

East Coast Chambers,
3rd Floor, 92, G.N. Chetty Road,
T. Nagar, Chennai 600 017
Tel:[phone]/
8234721/8225506/8225507
(CCRU)* - 8280409/8280411/
8280418

Chennai III

No. 8 1st floor,
West Mada Street,
Srinagar Colony, Saidapet,
Chennai 600 015
Tel: [phone]/
2301154/2354590

Chennai IV

No.36 North Park Street,
Venkatapuram, Ambattur,
Chennai 600 053
Tel:[phone]

Cochin

Door No.43/2268, SRM Road,
Near V.B. Terrace Appartments,
Cochin 682 018
Tel: [phone]
Fax: 401640

Coimbatore

No. 59, West T.V. Swamy Road,
R.S. Puram, Coimbatore 641 002
Tel: [phone]/
5433180/5439881

Davangere

No.76, 1st Floor, 7th Cross,
Opp. Lions Club, A Block,
Devaraj URS Layout,
Davangere 577 002
Tel: 473719

Erode

No. 6, Bharathidasan Street,
Near Water Tank,
Teachers Colony,
Erode 638 011
Tel: [phone]

Guntur

No. 4-1-1, 4th Main,
Lakshmipuram,
Near Harihara Mahal,
Guntur-522 022
Tel: 231280

Hubli

Opp. K M C Gate,
1st Main, 1st Cross,
Jayanagar Extn.,
Vidyanagar, Hubli 580 021
Tel: [phone]

Hyderabad I

1-2-261/8, 1st Floor,
Karan Centre,
Sarojini Devi Road,
Secunderabad 500 003
Tel: [phone]

Hyderabad II

Srilakshmi Complex,
10-2-289/25, 2nd Floor,
Shanthi Nagar,
Opp. Mahaveer Hospital,
Hyderabad 500 025
Tel: [phone]/
3320939/3320949
Fax: [phone]

Hyderabad III

3-4-771/B, 1st Floor,
Besides State Bank Of India,
Barkatpura, Hyderabad 500 027
Tel: [phone]

Kakinada

1st Floor, 68-9-47, Ashok Nagar
SBI Officers Colony, Kakinada
Tel: 352613

Kottayam

Mundukottakkal Chambers
K K Road, Kanjikuzhy
Kottayam 686 004
Tel: [phone]/573147

Kumbakkonam (Depot)

No. 30, 2nd Main Street
Srinagar Colony
Kumbakkonam 612 001
Tel: [phone]

Madurai

Plot No. 300, K K Nagar
Madurai 625 020
Tel: [phone]/587654

Mangalore

3-33-2951/52 Pintos Lane,
Kadri Kambla Gr. and 1st Floor,
Mangalore 575004
Tel: [phone]/495953

Mysore

2828 I Main Jayanagar,
Pampapathy Road,
Mysore 570 014
Tel [phone]/561494

Neyveli (Depot)

1st floor, No.5A/85,
Cuddalore Main Road,
Neyveli - 607 802. Tel: 62379

Pondicherry

2, ‘B’ Lane, VVP Nagar,
Thattanchavadi,
Pondicherry 605 009
Tel [phone]/371927

Quilon

II Floor, Phenzhissery Building,
Kadappkkada Junction,
Kollam 691 008
Tel: [phone]

Rajahmundry

No.9, 46-22-13/A, 1st Floor,
Opp. Annapoorna Mess,
Danavaipeta,
Rajahmundry 533 103
Tel: 461429

Salem

19-B, Saradha College Road,
Salem 636 007
Tel: [phone]/414235

Shimoga

Opp. Ganapati Temple
II Cross, Ravindra Nagar
Shimoga-577 201
Tel: 21580

Shivakasi (Depot)

1st Floor, No. 15C/1A
P.K.N. Road, Sivakasi - 626123

Tirupur Depot

No. 2, SBI Colony,
Kongu Nagar Extn.,
Tirupur 641 607
Tel: 723887

Tirunelveli

No.8 Municipal Colony,
CSI Church Road,
(Behind NCC Office),
Maharajanagar, Tirunelveli 627 011
Tel: [phone]

Trichur

”Prasadam”, Gr. Fl., Ward 24/312,
H.No. 28/461/1
Kallingal Lane, Near Coop. College,
(Behind Vadakke Stand)
Thrissur 680 001
Tel: [phone]

Trichy

80, Raja Colony,
Behind Sangam Hotel Cantonment,
Trichy 620 001
Tel: [phone]

Trivandrum

TC 2/2442 Basant, Pattom,
Thiruvanthapuram 695 004
Tel: [phone]/444859

Tuticorin (Depot)

Ground Floor,
No. 220, New Colony,
Tuticorin 3
Tel: 328332

Udupi

12-1-865, 1st Floor,
Udupi Super Bazar,
Udupi-576 101
Tel: 27035

Vellore (Depot)

Ground Floor, No. 65 1
TNHB, Phase III, Sathuvachari,
Vellore 632 009. N.A.A. Dt.
Tel: 25233

Vijaywada

Sri Durga Sadan, 1st Floor,
Near Jammichettu,
Mogalarajapuram,
Vijaywada 520 010
Tel: [phone]/470633

Visakhapatnam

No.50-12-10, 1st Floor,
Ramachandra Complex I Lane,
Seethammapeti,
(Opp. Anjaneya Tent House),
Visakhapatnam 530 016
Tel: [phone]

* Central Customer Response Unit

Bhupesh Gupta Bhavan, 85, Sayani Road, Prabhadevi, Mumbai 400 025. Tel: [phone]

Visit us at: www.eurekaforbes.com
Page your friend on: 9622-343434