Eureka AS5200 User Manual

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Page 1

Owner’s Guide

Thank you for purchasing your new Eureka vacuum!

Important instructions

For easy assembly, please take a few moments to read this owner’s guide.

If you have questions about your new vacuum, please contact our customer service helpline at

1-800-282-2886

8 a.m. to 7:30 p.m. (CST), Monday - Friday 10 a.m. to 6:30 p.m. (CST), Saturday - Sunday

Promotional code: eurekaad12

Special Offer – receive 15% off parts and accessories when ordering online. Promotion excludes vacuums.

Guía del Propietario

¡Gracias por la compra de su nueva aspiradora Eureka!

Si tiene alguna pregunta sobre su nueva aspiradora, por favor contacte a nuestra línea de ayuda de atención al cliente llamando

1-800-282-2886

8 a.m. a 7:30 p.m. (CST), de lunes a viernes 10 a.m. a 6:30 p.m. (CST), sábado y domingo

Código de promoción: eurekaad12

Oferta especial – reciba un 15% de descuento en piezas y accesorios cuando haga

su pedido en línea. Esta promoción no incluye aspiradoras.

We’re here to help!

. ¡Estamos aquí para ayudarle!

AS5200 Series

Upright vacuum cleaner; household type.

Le Guide du Propriétaire

Merci d’avoir acheté votre nouvel aspirateur Eureka!

Si vous avez des questions au sujet de votre nouvel aspirateur, veuillez contacter notre Ligne d'aide du Service à la clientèle au

1-800-282-2886

8 h à 19 h 30 (CST), lundi au vendredi 10 h à 18 h 30 (CST), samedi et dimanche

Code de promotion : eurekaad12

Offre spéciale – recevez 15% de réduction sur les pièces et les accessoires lorsque

vous commandez en ligne. La promotion exclut les aspirateurs.

. Nous sommes là pour vous aider!

www.eureka.com

Page 2

Where to find important vacuum information

Keep this information

Write the model, type and serial number here:

Date of purchase (keep your receipt) _______________

Model number and type _________________________

Serial number _________________________________

Find these numbers on a label on the underside of the vacuum cleaner. Refer to these numbers when ordering parts and accessories or if service is needed.

Before you start your vacuum cleaner

Refer to Quick Start Guide for assembly and use. This Owner’s Guide provides

important instructions to prolong the life of your Eureka vacuum cleaner.

Registration

in the top right corner.

Inspection

is tested and thoroughly inspected before shipping. For instructions regarding any shipping damage, call Eureka Customer Service HELPLINE 1-800-282-2886 immediately.

To register your product visit www.eureka.com and click on the ‘Register Your Product’ link

Carefully unpack and inspect your new Eureka vacuum cleaner for shipping damage. Each unit

Table of contents

Important safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

How to identify parts of vacuum cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Maintenance information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Dust cup and filters.

How to use accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Crevice tool, dusting brush, and stair and upholstery brush.

How to maintain your vacuum cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

How to clear a blockage, clean brush roll, maintain brush roll, and replace U belt.

Eureka limited warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Thermal cut-off and problem solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Spanish owner’s guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-13

French owner’s guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14-20

Order forms and parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21-22

Follow caution information wherever you see this symbol.

Eureka Customer Service HELPLINE 1-800-282-2886

www.eureka.com

Page 3

IMPORTANT SAFEGUARDS

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER

WARNING

To reduce the risk of fire, electric shock, or injury:

• Do not use outdoors or on wet surfaces.

• Do not leave vacuum cleaner when plugged in. Turn off the switch and unplug the

electrical cord when not in use and before servicing.

• Do not allow to be used as a toy. Close attention is necessary when used by or near children.

• Use only as described in this manual. Use only manufacturer's recommended attachments.

• Do not use with damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center before using.

• Do not pull or carry by cord. Do not use cord as a handle. Do not close a door on cord or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces.

• Do not use extension cords or outlets with inadequate current carrying capacity.

• Turn off all controls before unplugging.

• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

• Do not handle plug or vacuum cleaner with wet hands.

• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.

• This vacuum cleaner creates suction and contains a revolving brush roll. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.

• Do not place vacuum cleaner on furniture or stairs as the brush roll may cause damage. Use extra care when cleaning stairs. Place vacuum cleaner on floor with the handle in storage position while using attachments.

• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

• Do not use without dust cup and filter in place.

• Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley when servicing the drive belt.

• Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where they may be present.

• Store your vacuum cleaner indoors in a cool, dry area.

• Keep your work area well lighted.

• Unplug electrical appliances before vacuuming them.

• Unplug before connecting stair and upholstery brush.

ENGLISH

SAVE THESE INSTRUCTIONS

To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.

Motor

Do Not Oil the motor or the brush roll at any time. The bearings are permanently lubricated

and sealed.

Eureka Customer Service HELPLINE 1-800-282-2886

www.eureka.com 1

Page 4

READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER.

HEPA filter HF16

Washable filters

Wash screen

Never use vacuum without all filters in place.

BRUSH ROLL Clean monthly

U BELT – Replace worn, cut or out of shape belt

Press button

to release bottom lid.

Debris will empty.

Close bottom lid

until it clicks.

Clean as needed to maintain suction

Empty dust cup after each use

Replace within 6 months

Lift latch to open cover.

Remove foam filter

from filter frame.

Rinse and dry

THOROUGHLY.

Twist to unlock

cyclone assembly

from cup.

Twist and remove

collar to release

screen from cyclone.

Rinse screen and dry

THOROUGHLY;

reassemble.

Reinstal filters.

Close cover

until it clicks.

Remove dust cup.

Replace HEPA filter

and cover.Turn to lock.

Snap dust cup

into place.

Twist HEPA cover

and lift off.

Moving parts! Assemble the vacuum cleaner before using.

How to identify parts of vacuum cleaner

Handle

(on some models)

Cover

assembly

Brush roll

Cyclone

Stair and upholstery brush

Dust cup release button

Cyclone

Screen

Collar

Carpet height selector

Brush roll cover

(on some models)

Washable dust cup filters

Filter cover

HEPA filter HF16

Maintenance information

U belt

Cord retainer

Power switch

Upper cord wrap

Power cord

Dusting brush

Handle release

Eureka Customer Service HELPLINE 1-800-282-2886

Hose with wand

Crevice tool

Lower cord wrap

Air path selector knob

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Page 5

How to use accessories

C A U T I O N

When using tools, always place handle in upright position to raise vacuum to highest carpet setting. Brush roll will continue to turn when vacuum is turned on and handle is in upright position. Do not tilt vacuum forward while using tools. To avoid damage, do not set vacuum on carpet, carpeted stairs, furniture or fringed rugs when using tools.

Reinsert wand into hose after using accessories.

When using accessories

Turn air path selector knob to ‘TOOLS’ (Fig. 1).

ENGLISH

Fig. 1 Fig. 2

Hose with wand

Fig. 4

• Pull handle to release hose (Fig. 2).

• Press power switch to turn vacuum on (I) (Fig. 3).

• Pull out wand (Fig. 4).

Fig. 5

• Attach tool to end of wand. Stretch hose as needed (Fig. 5).

• Press button to reinsert wand into hose (Fig. 6).

Fig. 6

Crevice tool

Use for baseboards, corners and furniture.

Fig. 3

Push crevice tool onto end of wand (Fig. 7).

Dusting brush

Use for furniture, drapes and vents. Push dusting brush onto end of wand (Fig. 5).

Stair and upholstery brush

(With some models or available for purchase)

Use for furniture and stairs (Fig. 7).

Make sure vacuum is below you, pushed against the bottom step (Fig. 8).

Fig. 7 Fig. 8

Eureka Customer Service HELPLINE 1-800-282-2886

www.eureka.com

Page 6

How to maintain your vacuum cleaner

C A U T I O N

Make sure vacuum cleaner is turned off and power cord is unplugged.

How to clear a blockage

Hose blockage

• Pull handle to release hose (Fig. 1).

• Grasp hose collar and twist to unlock. Remove hose from vacuum body (Fig. 2). Flexing the hose will loosen blockage.

• Squeeze and pull cover off air path selector knob (Fig. 3).

• Pull out air path selector knob (Fig. 4).

• Use fingers to clear blockage from hose and valve assembly (Fig. 5).

• Reinsert air path selector knob. Snap on cover (Fig. 3).

• To reinstall hose, align tabs with notches and set into base (Fig. 6). Twist collar to lock (Fig. 2). Reinsert wand fully into hose; snap into clip at top (Fig.1).

Clean brush roll

Turn vacuum face down on floor. Use scissors to remove hair and threads from brush roll (Fig. 7).

Fig. 1

Fig. 3

Fig. 2

Fig. 4

Fig. 5

Eureka Customer Service HELPLINE 1-800-282-2886

Fig. 6

Fig. 7

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Page 7

How to maintain your vacuum cleaner

Make sure vacuum cleaner is turned off and power cord is unplugged.

Maintain brush roll

Motor pulley can become hot with normal use.

Remove hair and threads from brush roll periodically. Do not remove end caps.

Check U belt. Replace if worn, cut or out of shape.

Avoid touching the motor shaft when checking brush roll or belt.

How to replace brush roll or belt

• Step on handle release to lower handle flat onto floor (Fig.1).

• Remove 4 screws from brush roll cover. (Fig. 2).

• Lift off brush roll cover. (Fig. 3).

• Remove brush roll and belt. Thread new belt around motor shaft and brush roll (Fig. 4).

• Insert left end of brush roll first. Make sure end cap fits into base. Pull right side of brush roll to stretch belt and insert right end cap into base (Fig. 5). Make sure it slides into position.

Fig.1

Fig. 3

ENGLISH

Fig. 2

Fig. 4

• Rotate brush roll 2 turns to center belt.

• Replace brush roll cover (Fig. 3).

• Replace 4 screws (Fig. 6).

Fig. 5

The Eureka limited warranty

Eureka warrants this vacuum cleaner to be free from defects in material and workmanship for a term of two years for normal household use. Warranty is granted only to the original purchaser and members of immediate household. This warranty is good for two years from the date of purchase only when the vacuum cleaner is used in the accordance with Eureka operating instructions.

This warranty does not cover

• Parts of the vacuum that require replacement under normal use such as disposable dust bags, filters, drive belts, light bulbs, brush roll, bristles, impellers and cleaning.

• Damages or malfunctions caused by negligence, abuse, and use not in accordance with the Owner’s Guide.

• Defects or damages caused by unauthorized service or the use of other than Genuine Eureka, ARM & HAMMER

What Eureka will do

Eureka will, at its option, repair or replace a defective vacuum or vacuum par t that is covered by this warranty. As a matter of warranty policy, Eureka will not refund the consumer’s purchase price.

Obtaining warranty service

To obtain warranty service you must return the vacuum or vacuum part along with “proof of purchase” to any Eureka Authorized Warranty Station. For Eureka Authorized Warranty Station or Service Information, visit www.eureka.com, write or telephone toll free:

Eureka Customer Service HELPLINE 1-800-282-2886

and FiltreteTMby 3M par ts.

USA: 1-800-282-2886

Electrolux Home Care North America Service Division P.O. Box 3900 Peoria, IL 61612

Obtaining warranty service outside your community

You must pay the shipping charges to the Eureka Authorized Warranty Station. Return Shipping Charges will be paid by the Warranty Station. When returning parts for repair, please include the

model, type and serial number located on the rating plate on the lower backside of the vacuum.

Further limitations and exclusions

Any warranty that may be implied in connection with your purchase or use of the vacuum, including any warranty of Merchantability or any warranty for Fitness For A Particular Pur pose is limited to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.Your relief for the breach of this warranty is limited to the relief expressly provided above. In no event shall the manufacturer be liable for any consequential or incidental damages you may incur in connection with your purchase or use of the vacuum. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights. You may also have other rights, which may vary by state.

The ARM & HAMMER name is a trademark of Church and Dwight Co., Inc. 3M and Filtrete are trademarks of 3M Company, used by Electrolux Home Care Products, Inc. under license.

Fig. 6

Mexico: (55) 5343-4384

Electrolux Home Care

www.eureka.com

Canada: 1-800-282-2886

Electrolux Home Care North America Service Division 5855 Terry Fox Way Mississauga, Ontario L5V 3E4

Page 8

Problem solving

Make sure vacuum is turned off and power cord is unplugged.

N O T I C E: Thermal cut-off

This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum suddenly shuts off, proceed as follows:

1) Push the power switch to off and unplug the vacuum.

2) Check the vacuum for a possible source of overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum.

3) After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, call the Eureka customer service helpline.

Problem

Motor will not start.

Vacuum does not clean carpet.

No suction at the end of hose.

Cause

Power switch

Thermal cut-off

Dust cup and filter

Hose/valve assembly

Belt

Carpet height setting

Dust cup and filter

Hose/ valve assembly

Solution

• Push power switch to turn vacuum on.

•

See above.

• Empty dust cup, clean and/or change filter.

• If picking up fine dust, the dust cup may not look full, but a fine substance tends to reduce suction when it blocks air flow through the filter and screen. Refer to page 2 for filter maintenance. Make sure filter, screen and dust cup are installed properly.

• Remove clogs from the hose that restrict the airflow. Page 4.

• Clear blockage from hose / valve assembly. Page 4.

• Make sure air path selector knob is turned to ‘FLOOR' setting. Page 3.

• Replace a worn, cut, or out of shape belt. Page 5.

• Turn carpet height selector to another setting. Page 2.

• Empty dust cup, clean and/or change filter.

• Remove clogs from the hose that restrict the airflow. Page 4.

• Clear blockage from hose / valve assembly. Page 4.

• Make sure air path selector knob is turned to ‘HOSE' setting. Page 3.

Stair and upholstery brush will not turn.

Vacuum is hard to push.

Burning smell; brush roll will not turn.

Eureka Customer Service HELPLINE 1-800-282-2886

Rotating brush

Carpet height setting

Belt

• Check stair and upholstery brush for debris.

• Turn carpet height selector to another setting. Page 2.

• Replace a worn, cut or out of shape belt. Page 5

• Check brush roll for debris. Page 4

• Replace broken or out of shape belt. Page 5

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