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AS3300 – AS3400 series
Upright vacuum cleaner; household type
Owner’s Guide
Thank you for purchasing your new Eureka vacuum!
Important instructions
For easy assembly, please take a few
moments to read this owner’s guide.
If you have questions about your new vacuum,
please contact our customer service helpline
at
1-800-282-2886. We’re here to help!
www.eureka.com
© 2014 Electrolux Home Care Products, Inc. Printed in China WMT88779
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Where to find important vacuum information
!
Keep this information
Write the model, type and serial number here:
Date of purchase (keep your receipt) _______________
Model number and type ________________________
Serial number _________________________________
Find these numbers on a label on the middle back side
of the vacuum cleaner. Refer to these numbers when
ordering parts and accessories or if service is needed.
This Owner’s Guide provides important
instructions to prolong the life of your Eureka
Registration
:
To register your product visit www.eureka.com and click on the ‘Register Your Product’ link in the top right corner.
Inspection: Carefully unpack and inspect your new Eureka vacuum cleaner for shipping damage. Each unit is tested and
thoroughly inspected before shipping. For instructions regarding any shipping damage, call Eureka Customer Service
HELPLINE 1-800-282-2886 immediately.
Contents
Important safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
What comes in the carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
How to assemble your vacuum cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
How to identify parts of your vacuum cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Filter maintenance instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Dust cup, filter, screen and exhaust filter
How to use your vacuum cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
How to use accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Automatic cord rewind, brush roll on/off pedal, crevice tool,
extension wand, dusting brush and turbo nozzle
How to clear a blockage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
How to maintain turbo nozzle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
How to use Brushroll Clean feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
How to clean brush roll manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
How to replace brush roll or belt
Thermal cut-off and problem solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Eureka limited warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Order forms and parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Follow caution information wherever you see this symbol.
Eureka Customer Service HELPLINE 1-800-282-2886
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!
IMPORTANT SAFEGUARDS
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER
WARNING
To reduce the risk of fire, electric shock, or injury:
• Do not use outdoors or on wet surfaces.
•
Do not leave vacuum cleaner when plugged in. Turn off the switch and unplug the electrical cord when not
in use and before servicing.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Use only as described in this manual. Use only manufacturer's recommended attachments.
• Do not use with damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged,
left outdoors, or dropped into water, return it to a service center before using.
• Do not pull or carry by cord. Do not use cord as a handle. Do not close a door on cord or pull cord around sharp
edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces.
• Do not use extension cords or outlets with inadequate current carrying capacity.
• Turn off all controls before unplugging.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or vacuum cleaner with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and
anything that may reduce airflow.
• This vacuum cleaner creates suction and contains a revolving brush roll. Keep hair, loose clothing, fingers,
and all parts of body away from openings and moving parts.
• Do not place vacuum cleaner on furniture or stairs as the brush roll may cause damage. Use extra care when
cleaning stairs. Place vacuum cleaner on floor with the handle in storage position while using attachments.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without dust cup, filter, screen and exhaust filter in place.
• Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley when servicing the
drive belt.
• Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where they may
be present.
• Store your vacuum cleaner indoors in a cool, dry area.
• Keep your work area well lighted.
• Unplug electrical appliances before vacuuming them.
• Unplug before connecting turbo nozzle.
• Do not press Brushroll Clean pedal more than recommended. See "How to maintain brush roll” in this guide.
SAVE THESE INSTRUCTIONS
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than
the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully into the
outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet.
Do not change the plug in any way.
Motor
Do Not Oil the motor or the brush roll at any time. The bearings are permanently lubricated and sealed.
Eureka Customer Service HELPLINE 1-800-282-2886
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NER’S
OW
GUIDE
Important
safeguards
What comes in the carton
Vacuum cleaner
Handle
Hose
Vacuum back
4
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Dust cup
Dusting brush
Extension wand
and crevice tool
Turbo nozzle
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How to assemble your vacuum cleaner
1
Place vacuum back on base and
push down until it snaps into place.
Front
view
Back
view
5
2
Slide handle onto vacuum
back and push down until
it snaps.
6
Back
view
3
Install hose: Align tabs and
push down; twist clockwise
to lock.
Back
view
7
4
Loop hose over carry handle.
Back
view
8
Secure loose end of hose
over hose hook.
Place turbo nozzle opening
onto turbo nozzle clip ridge;
push top in to snap.
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Slip crevice tool inside extension
wand; store in holder on side of
vacuum.
Place dust cup on base and snap
into place. Store dusting brush on
back of vacuum.
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How to identify parts of your vacuum cleaner
Handle
Dust cup button
Airpath
selector knob
Dust cup
Height
adjustment knob
Washable cup
filter (DCF25)
Turbo clip
Carry handle
Brush roll on/off pedal
Brush roll cover
Turbo nozzle
Dusting
brush
Power cord
Cord reel
Power
switch
Handle
release pedal
NOTE: For filter maintenance instructions, see page 7.
Exhaust filter cover
Cord clip
Hose
Hose retainer
Cord rewind
button
Nested crevice
tool & extension
wand
Brushroll Clean
pedal
Dust cup
Filter screen
6
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Exhaust filter (EF7)
(W) Belt
Brush roll
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Maintenance instructions
Dust cup – Empty after each use
Press lever to release bottom lid. Debris
will empty. Close lid until it clicks.
Belt – Check regularly
For belt change instructions,
go to page 12.
Washable dust cup filter (DCF25) – Clean monthly
Pull latch to lift up cover. Lift out foam filter and filter screen; shake off dust.
Rinse foam filter, screen and dust cup. Dry all thoroughly.
Scan for
filter
maintenance
instructions.
Align tabs on filter screen with slots on back of cup. Drop into position. Reinstall foam filter
and close cover.
Warning: Filters and screen must be positioned properly for cover to lock.
Exhaust filter (EF7) – Replace every 6-12 months
Remove dust cup. Twist filter cover counter-clockwise and lift off. Replace
exhaust filter and cover. Turn to lock and snap dust cup back into place.
Exhaust filter cover must be in place at all times.
Brush roll – Clean monthly
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How to use your vacuum cleaner
• Pull out cord to desired length
(Fig. 1). Do not pull past red line.
Press button to rewind cord.
• Plug power cord into outlet.
• To vacuum floors, turn air path knob
to ‘FLOORS’ (Fig. 2).
• Turn knob to adjust height for bare
floor and Low to High pile carpet
(Fig. 3).
• Adjust brush roll on/off pedal. Step on
pedal to turn brush roll on for carpet
or off for bare floors (Fig. 4).
• Step on power switch to turn on.
Step on again to turn off (Fig. 5).
21
3
5
4
6
• Step on handle release to lower
handle into position (Fig. 6).
Empty dust cup after every use
• Lift latch and pull out dust cup
(Fig. 7).
• To empty debris, press lever to
release bottom lid (Fig. 8).
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How to use accessories
!
C A U T I O N
When using tools, always place
handle in upright position and turn
off brush roll.
• Place vacuum in upright position
(Fig. 1).
• Turn air path selector knob to
‘TOOLS’ (Fig. 2).
• Step on brush roll pedal to turn off
brush roll (Fig. 3).
• Remove extension wand from clip
and lift out crevice tool (Fig.4). Push
narrow end of wand over end of hose.
• Push tool onto extension wand or
directly onto end of hose (Fig 5).
• Some models: Push tool onto
telescopic wand. Push button to
extend wand. (Fig. 6).
Dusting brush
Use for furniture, drapes and
vents. To extend reach, attach
brush to end of crevice tool.
1
2
43
5
Crevice tool
Use for baseboards, corners,
and tight spaces.
Turbo nozzle
Use for furniture and stairs.
Attach turbo nozzle to end of
hose or wand.
Make sure vacuum is turned off
and power cord is unplugged
when connecting turbo nozzle.
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7
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How to clear a blockage
C A U T I O N
Make sure vacuum is turned off and
power cord is unplugged.
If vacuum is not cleaning carpet,
air path on vacuum back may be
blocked.
• Lift latch and pull out dust cup
(Fig. 1).
• To empty debris, press lever to
release bottom lid (Fig. 2).
If no suction at end of hose,
hose may be blocked.
• Remove dust cup.
• Turn air path knob to
‘TOOLS.’
• Use finger to check for debris in air
path (Fig. 3).
1 2
3
4
• If still clogged, twist hose counterclockwise to remove hose from
vacuum body (Fig. 4). Flex hose to
loosen debris.
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How to maintain turbo nozzle
1 2 3 4
Turn nozzle onto
back side. Remove
1 screw.
Rotate lower part of
cover down over brush
and lift off cover.
Clear blockage from
brush roll area. Use
scissors to clip
threads or hair.
How to maintain brush roll
Place cover back
into position.
Tighten screw.
How to use Brushroll Clean feature
• Make sure vacuum is on and brush roll
is turning. Handle position can be either
up or down.
• Press Brushroll Clean pedal for 10
seconds (Fig. 1). For stubborn debris,
repeat once.
C A U T I O N
10
For obstructions larger than hair or
thread, clean brush roll manually:
• Turn off vacuum and unplug power
cord.
• Step on handle release to lower
handle (Fig. 2).
• Turn vacuum face down on floor.
• Use scissors to clip heavy threads
or strings (Fig. 3).
Do not depress pedal longer
than 10 seconds each time.
1
2
10
3
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How to replace brush roll or belt
1 2 3
Scan for belt
replacement
instructions.
Remove 4 screws from brush
roll cover. Lift off cover using
rear tabs.
4
Remove belt from motor
shaft and brush roll.
Use a Phillips screwdriver to
remove 2 screws.
5
Replace belt around
motor shaft.
Pull up white latch to release the belt
assembly and lift straight out.
6
Insert left end of brush roll first. Loop
new belt around right end of brush roll
and insert right end cap into base.
7 8 9
Replace the white latch assembly
back into position.
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Reinstall 2 screws.
Replace brush roll cover
and 4 screws.
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Problem solving
!
Make sure vacuum is turned off and power cord is unplugged.
N O T I C E: Therm al cut-off
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating.
If the vacuum suddenly shuts off, proceed as follows: 1) Push the power switch to off and unplug
the vacuum. 2) Check the vacuum for a possible source of overheating such as a full dust cup,
blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes
before attempting to use the vacuum. 3) After the 30 minute period, plug the vacuum back in and
turn on the switch. If the vacuum still does not work, call the Eureka customer service helpline.
Problem Solution
Motor will not start. • Push plug securely into outlet, try another outlet or check circuit breaker.
• Step on power switch to turn vacuum on.
• See detailed "thermal cut-off" instructions above.
Vacuum does not clean
carpet or bare floor.
No suction at the
end of hose.
Burning smell; brush roll
will not turn.
Cord will not rewind fully. • Pull out entire cord removing any kinks, and push cord rewind button to
Turbo nozzle will not turn. • Check turbo nozzle for debris.
Vacuum is hard to push. • Adjust vacuum height knob to a higher position.
• Turn air path selector knob to ‘FLOORS.’
• Empty dust cup, clean and/or change filter.
• Clean or replace filters regularly to maintain suction.
• Check vacuum height knob position.
• For carpet, be sure brush roll is on and lower handle
into position for vacuuming.
• For bare floors, step on pedal to turn off brush roll. Page 8.
• Make sure air path selector knob is set to 'TOOLS.'
• See other solutions above.
• Remove clogs from the hose that restrict the airflow. Page 10.
• Check brush roll for debris.
• Replace broken or out of shape belt. Page 12.
rewind completely.
• Make sure air path selector knob is set to ‘TOOLS.’
Clean brush roll if needed. Page 11.
Brush roll needs cleaning.
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• Turn on vacuum; with the brush roll turning, step on Brushroll Clean pedal
for 10 seconds. Page 11.
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The Eureka limited warranty
Eureka warrants this vacuum cleaner to be free from defects in
material and workmanship for a term of three years for normal
household use. Warranty is granted only to the original purchaser
and members of immediate household.
This warranty is good for three years from the date of purchase
only when the vacuum cleaner is used in the accordance with
Eureka operating instructions. Note: refurbished or
remanufactured products have a one year limited warranty.
Th i s wa rranty does not cover
• Parts of the vacuum that require replacement under normal
use such as disposable dust bags, filters,
drive belts, light bulbs, brush roll, bristles, impellers
and cleaning.
• Damages or malfunctions caused by negligence,
abuse, and use not in accordance with the
Owner’s Guide.
• Defects or damages caused by unauthorized
service or the use of other than Genuine Eureka,
ARM & HAMMER
TM
and Filtrete
TM
by 3M parts.
What Eureka will do
Eureka will, at its option, repair or replace a defective vacuum or
vacuum part that is covered by this warranty. As a matter of
warranty policy, Eureka will not refund the consumer’s
purchase price.
Obtaining warranty service
To obtain warranty service you must return the vacuum
or vacuum part along with “proof of purchase” to any Eureka
Authorized Warranty Station. For Eureka Authorized Warranty
Station or Service Information, visit www.eureka.com,
write or telephone toll free:
USA: 1-800-282-2886
Electrolux Home Care
North America Service Division
P
.O. Box 3900
Peoria, IL 61612
Mexico: (55) 5343-4384
Electrolux Home Care
Canada: 1-800-282-2886
Electrolux Home Care
North America Service Division
5
855 Terry Fox Way
Mississauga, Ontario L5V 3E4
Obtaining warranty service
outside your community
You must pay the shipping charges to the Eureka Authorized
Warranty Station.
Return shipping charges will be paid by the Warranty Station.
When returning parts for repair, please include the model, type
and serial number located on the rating plate on the lower
backside of the vacuum.
Further limitations and exclusions
Any warranty that may be implied in connection with your
purchase or use of the vacuum, including any warranty of
Merchantability or any warranty for Fitness For A Particular
Purpose is limited to the duration of this warranty. Some states
do not allow limitations on how long an implied warranty lasts, so
the above limitations may not apply to you.
Your relief for the breach of this warranty is limited to the relief
expressly provided above. In no event shall the manufacturer be
liable for any consequential or incidental damages you may incur
in connection with your purchase or use of the vacuum.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation
or exclusion may not apply to you.
This warranty gives you specific legal rights. You may
also have other rights, which may vary by state.
The ARM & HAMMER name is a trademark of Church and Dwight Co., Inc.
3M and Filtrete are trademarks of 3M Company, used by Electrolux Home Care
Products, Inc. under license.
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