Eureka 5400 User Manual

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Avant de le retourner, appelez le service à la clientèle Eureka

HELPLINE

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LÍNEA DE AYUDA

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Eureka customer service

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Before returning, call

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LIGNE D’AIDE

1-800-282-2886

8 a.m. to 7:30 p.m. (CST), Monday - Friday

10 a.m. to 6:30 p.m. (CST), Saturday - Sunday

8 a.m. a 7:30 p.m. (CST), de lunes a viernes

10 a.m. a 6:30 p.m. (CST), sábado y domingo

8 h à 19 h 30 (CST), lundi au vendredi

10 h à 18 h 30 (CST), samedi et dimanche

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Upright vacuum cleaner

household type

Aspiradora vertical

tipo demestico

Aspirateur vertical
de type résidentiel

Promotional code: eurekaad11

Special Offer – receive 15% off parts and accessories
when ordering online. Promotion excludes vacuums.

Oferta especial – descuento de 15% cuando compre partes

y accesorios por internet. Oferta excluye aspiradoras.

Offre spéciale –recevez 15 % de réduction sur les pièces et les accessoires

lorsque vous commandez en ligne. La promotion exclut les aspirateurs.

www.eureka.com

© 2011 Electrolux Home Care Products, Inc. Printed in China PN84836_rev1

Where to find important vacuum information

!

Keep this information

Write the model, type and serial number here:

Date of purchase (keep your receipt) _______________

Model number and type _________________________

Serial number _________________________________

Find these numbers on a label on the lower back side
of the vacuum cleaner. Refer to these numbers when
ordering parts and accessories or if service is needed.

Before you start your vacuum cleaner

Refer to Quick Start Guide for assembly and use. This Owner’s Guide provides

important instructions to prolong the life of your Eureka vacuum cleaner.

Inspection

Carefully unpack and inspect your new Eureka vacuum cleaner for shipping damage. Each unit is tested and
thoroughly inspected before shipping. For instructions regarding any shipping damage, call Eureka
Customer Service HELPLINE 1-800-282-2886 immediately.

Table of contents

Important safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

How to identify parts of vacuum cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Maintenance information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Dust cup and filter.

How to use accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Crevice tool, extension wand, dusting brush, turbo nozzle and stair hose.

How to maintain your vacuum cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Maintain brush roll and replace brush roll or U belt.

How to clear a blockage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Hose blockages.

Eureka limited warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Thermal cut-off and problem solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Spanish owner’s guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-13

French owner’s guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14-20

Order forms and parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21-22

Follow caution information wherever you see this symbol.

Eureka Customer Service HELPLINE 1-800-282-2886

www.eureka.com

!

IMPORTANT SAFEGUARDS

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER

WARNING

To reduce the risk of fire, electric shock, or injury:

• Do not use outdoors or on wet surfaces.

• Do not leave vacuum cleaner when plugged in. Turn off the switch and unplug the

electrical cord when not in use and before servicing.

• Do not allow to be used as a toy. Close attention is necessary when used by or near children.

• Use only as described in this manual. Use only manufacturer's recommended attachments.

• Do not use with damaged cord or plug. If vacuum cleaner is not working as it should, has been
dropped, damaged, left outdoors, or dropped into water, return it to a service center before using.

• Do not pull or carry by cord. Do not use cord as a handle. Do not close a door on cord or pull cord
around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from
heated surfaces.

• Do not use extension cords or outlets with inadequate current carrying capacity.

• Turn off all controls before unplugging.

• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

• Do not handle plug or vacuum cleaner with wet hands.

• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint,
hair, and anything that may reduce airflow.

• This vacuum cleaner creates suction and contains a revolving brush roll. Keep hair, loose
clothing, fingers, and all parts of body away from openings and moving parts.

• Do not place vacuum cleaner on furniture or stairs as the brush roll may cause damage. Use
extra care when cleaning stairs. Place vacuum cleaner on floor with the handle in storage position
while using attachments.

• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

• Do not use without dust cup, filter screen and filter in place.

• Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley
when servicing the drive belt.

• Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where
they may be present.

• Store your vacuum cleaner indoors in a cool, dry area.

• Keep your work area well lighted.

• Unplug electrical appliances before vacuuming them.

• Unplug before connecting turbo nozzle.

ENGLISH

SAVE THESE INSTRUCTIONS

To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider

than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully
into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the
proper outlet. Do not change the plug in any way.

Motor

Do Not Oil the motor or the brush roll at any time. The bearings are permanently lubricated

and sealed.

Eureka Customer Service HELPLINE 1-800-282-2886

www.eureka.com 1

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Handle

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Hose

Hose wand

Screen

Base hose

Brush roll cover

How to identify parts of vacuum cleaner

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PECIAL FEATURES

Available on some models

Turbo nozzle

Dust cup latch
Washable cup filter

Dust cup

Filter tube

Height
adjustment
knob

Hair Raiser

self-cleaning

brush

Chamber

Stair hose

Nested crevice

tool & extension

wand

Lower

cord

retainer

Power switch

Handle release

Maintenance information

Maintenance information is also located on back side of dust cup.

READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER.

Moving parts! Assemble the vacuum cleaner before using.

EMPTY CUP AFTER EACH USE WASHABLE DUST CUP FILTER

Washable
filter

Empty dust cup: Lift latch; remove cup.
Pull bottom latch to release debris. Close
lid until it clicks.

Screen

1) Pull filter latch to release dust cup
cover. Lift out cup filter. Wash filter;
allow to air dry thoroughly.

Hose hook
Upper cord

retainer
Dusting brush

Carrying handle
& cord wrap

Hose connector
Power cord

Lower cord wrap

Hose retainer

Filter tube

2) Lift out filter tube and screen. Shake
off dust. Rinse; dry thoroughly.

Filters and screen must be in place for cover to lock.

EXHAUST FILTER HF16 – Replace within 6 months

3) Align yellow marks on screen and
filter tube; drop into position. Rein­stall cup filter. Close cover.

Filter cover

Hepa filter
HF16

U belt

Brush roll

2

Eureka Customer Service HELPLINE 1-800-282-2886

   

To replace HEPA filter: Lift latch and remove dust cup. Lift off clear filter cover.  Replace HEPA filter EF16.
Reposition filter cover.  Snap dust cup back into place.

BRUSH ROLL – Clean monthly

U BELT – Replace worn, cut or out of shape belt

HEPA filter cover must be in place at all times.

www.eureka.com

!

How to use accessories

Handle must be in upright position.

Replace accessory hose into base hose after using accessories.

Crevice tool and extension wand

Use for baseboards and corners.

1) Loosen end of hose.

2) Grasp crevice tool and wand near ridges
and pull apart.

3) Turn ridge end to center.

4) Push crevice tool into wand and place
on end of hose.

Dusting brush

Use for furniture, drapes and vents.

1) Loosen end of hose.

2) Place dusting brush on end of hose,
wand or crevice tool.

Turbo nozzle

Use for furniture and stairs.

ENGLISH

Stair hose

(with some models or available for purchase)

Make sure vacuum is below you,
pushed against the bottom step.

1) Attach stair hose to end of hose
or wand.

2) Attach turbo nozzle to end of
stair hose.

NOTE: Hose length can be increased by
releasing the hose from the hose retainer
on back of unit. Reposition hose inside
hose retainer after using accessories.

3

Eureka Customer Service HELPLINE 1-800-282-2886

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3

How to maintain your vacuum cleaner

!
!

Make sure vacuum cleaner is turned off and power cord is unplugged

Maintain brush roll

Motor can become hot with normal use.

Do not remove end caps. Remove hair and
threads from brush roll monthly

Check U belt. Replace if worn, cut or out of shape.

Avoid touching the motor shaft when checking
brush roll or belt.

How to replace brush roll or belt

1) Use handle release to lower handle
flat onto floor (Fig. 1).

2) Remove 2 screws from the front side of
brush roll cover (Fig. 2).

3) Lift and remove brush roll cover (Fig. 3).

4) Remove brush roll and belt. Thread new
belt around motor shaft and right end of
brush roll (Fig. 4).

5) Pull right side of brush roll to stretch belt.
Secure right end cap into base (Fig. 5).
Align left end cap with square in base
and push into place.

Fig. 1

Fig. 3

Fig. 2

Fig. 4

6) Rotate brush roll 2 turns to center belt
(Fig. 6).

7) Replace brush roll cover and 2
screws (Fig. 2).

How to clear debris from brush roll

1) Refer to Fig. 1, Fig. 2 and Fig. 3.

2) Use scissors to clip hair and threads
(Fig 7).

3) Replace brush roll and 2 screws (Fig. 2).

How to adjust for carpet height

1) Adjust height setting for high, medium,
or low carpet (Fig 8).

2) If vacuum is not cleaning carpet, turn
knob to lower position. If vacuum is hard
to push, adjust knob to higher position.

4

Eureka Customer Service HELPLINE 1-800-282-2886

Fig. 5

Fig. 7

Fig. 6

Fig. 8

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How to clear a blockage

Make sure vacuum is turned off and power cord is unplugged.

1) If vacuum is not cleaning carpet, base hose
may be blocked. Turn vacuum off and
unplug, then pull base hose out of vacuum
(Fig 1). Flex hose to loosen debris.

2 Check for suction at end of accessory hose.

If no suction, hose may be blocked.

3) Turn vacuum off and unplug. Pull out hose
retainer to remove hose (Fig. 2). Flex hose
to loosen any blockage.

4) If still clogged, twist hose cuff and remove
hose from vacuum back (Fig 2).

5) Reconnect hose at both ends.

Fig. 1

The Eureka limited warranty

Eureka warrants this vacuum cleaner to be free from
defects in material and workmanship for a term of two
years for normal household use. Warranty is granted
only to the original purchaser and members of
immediate household.

This warranty is good for two years from the date of
purchase only when the vacuum cleaner is used in
the accordance with Eureka operating instructions.

TThhiiss wwaarrrraannttyy ddooeess nnoott ccoovveer

• Parts of the vacuum that require replacement under
normal use such as disposable dust bags, filters,
drive belts, light bulbs, brush roll, bristles, impellers
and cleaning.

• Damages or malfunctions caused by negligence,
abuse, and use not in accordance with the
Owner’s Guide.

• Defects or damages caused by unauthorized
service or the use of other than Genuine Eureka,
ARM & HAMMER

What Eureka will do

Eureka will, at its option, repair or replace a defective
vacuum or vacuum part that is covered by this warranty.
As a matter of warranty policy, Eureka will not refund

the consumer’s purchase price.

Warranty registration

Please fill out and return the warranty registration card
accompanying your vacuum.

Obtaining warranty service

To obtain warranty service you must return the vacuum
or vacuum part along with “proof of purchase” to any
Eureka Authorized Warranty Station. For Eureka

TM

and Filtrete

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TM

by 3M parts.

Authorized Warranty Station or Service Information, visit
www.eureka.com, write or telephone toll free:

USA: 1-800-282-2886

Electrolux Home Care
North America Service Division
P.O. Box 3900
Peoria, IL 61612

Obtaining warranty service
outside your community

You must pay the shipping charges to the Eureka
Authorized Warranty Station.

Return shipping charges will be paid by the Warranty
Station. When returning parts for repair, please include the
model, type and serial number located on the rating plate
on the lower backside of the vacuum.

Further limitations and exclusions

Any warranty that may be implied in connection with your
purchase or use of the vacuum, including any warranty of
Merchantability or any warranty for Fitness For A
Particular Purpose is limited to the duration of this
warranty. Some states do not allow limitations on how long
an implied warranty lasts, so the above limitations may not
apply to you.
Your relief for the breach of this warranty is limited to
the relief expressly provided above. In no event shall the
manufacturer be liable for any consequential or incidental
damages you may incur in connection with your purchase
or use of the vacuum.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation or exclusion may not apply to you.

This warranty gives you specific legal rights. You may

also have other rights, which may vary by state.

The ARM & HAMMER name is a trademark of Church and Dwight Co., Inc.
3M and Filtrete are trademarks of 3M Company, used by Electrolux Home Care

Products, Inc. under license.

Fig. 2

Mexico: (55) 5343-4384

Electrolux Home Care

Canada: 1-800-282-2886

Electrolux Home Care
North America Service Division
5855 Terry Fox Way
Mississauga, Ontario L5V 3E4

ENGLISH

Eureka Customer Service HELPLINE 1-800-282-2886

www.eureka.com

5

Thermal cut-off

!

This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum
suddenly shuts off, push the power switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of
overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least
30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the
switch. If the vacuum still does not work, take it to a Eureka authorized service center for repair or call 1-800-282-2886.

Problem solving

Make sure vacuum is turned off and power cord is unplugged.

Problem Cause

Solution

Motor will not start.

Vacuum does not
clean carpet.

No suction at the
end of hose.

Power plug

Power switch

Thermal cut-off • See above.

Dust cup and filter

Belt • Replace a worn, cut or out of shape belt. Page 4

Hose

Carpet height setting • For carpet cleaning, turn height adjustment knob to lower

Dust cup and filter

• Push plug securely into outlet, try another outlet or
check circuit breaker.

• Step on power switch to turn vacuum on.

• Empty dust cup, clean and/or change filter.

• If picking up fine dust, the dust cup may not look full, but
a fine substance tends to reduce suction when it blocks
air flow through the filter and screen. Refer to page 2 for
filter maintenance. Make sure filter, screen and dust cup
are installed properly.

• Filter and screen must be in place for cover to lock.

• Remove clogs from the hose that restrict the airflow.
Page 5

position.

• Empty dust cup, clean and/or change filter.

• If picking up fine dust, the dust cup may not look full, but
a fine substance tends to reduce suction when it blocks
air flow through the filter and screen. Refer to page 2 for
filter maintenance. Make sure filter, screen and dust cup
are installed properly.

• Filter and screen must be in place for cover to lock.

Turbo nozzle will not turn.

Vacuum is hard
to push.

Burning smell; brush roll
will not turn.

6

Eureka Customer Service HELPLINE 1-800-282-2886

Hose

Rotating brush

Carpet height setting

Belt

Belt

• Remove clogs from the hose that restrict the airflow.
Page 5

• Check turbo nozzle for debris.

• Adjust knob to a higher position. Page 4

• Replace a worn, cut or out of shape belt. Page 4

• Check brush roll for debris. Page 4

• Replace broken or out of shape belt. Page 4

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