Eureka 4470, 4320, 4440, 4370 User Manual

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Page 1

Upright Vacuum Cleaner

Household Type

Ownerʼs Guide 4320 – 4370 Series 4440 – 4470 Series

IMPORTANT

Do not return this product to the store. For assembly problems or questions contact: Eurekaʼs Customer Service

Division toll free at 1-800-282-2886*, 8 a.m. to 7:30 p.m., (CST), Monday Friday and 10 a.m. to 6:30 p.m. Saturday.

*En Mexico llame al 5670-6169

www.eureka.com

PLEASE RETAIN

We suggest you record the model, type and serial numbers below. They are located on the silver rating plate on your cleaner. For prompt and complete service information, always refer to these numbers when inquiring about service.

Model & Type___________________________ Serial No.______________________________

It is also important to keep your receipt as proof of date of purchase.

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Index

IMPORTANT SAFEGUARDS

When using an electrical appliance, basic precautions

should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER.

Important Safeguards..................2

Service Information .....................3

Assembly................................. 3-4

Use ..............................................5

Thermal Cut Off

Accessories .................................6

Brush Roll....................................7

.................... 3 & 5

WARNING

To reduce the risk of re, electric shock, or injury.

• Do not use outdoors or on wet surfaces.

• Do not leave vacuum cleaner when plugged in. Turn off the switch and

unplug the electrical cord when not in use and before servicing.

• Do not allow to be used as a toy. Close attention is necessary when used by or near children.

• Use only as described in this manual. Use only manufacturerʼs recommended attachments.

• Do not use with damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center before using.

• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces.

• Do not use extension cords or outlets with inadequate current carrying capacity.

• Turn off all controls before unplugging.

• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

Brush Roll Belt.............................7

Dust Bag......................................8

Hose Blockage ........................ 8-9

Filters..................................... 9-10

Warranty

Light Bulb ..................................11

Problem Solving ........................11

....................................10

• Do not handle plug or vacuum cleaner with wet hands.

• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airow.

• This vacuum cleaner creates suction and contains a revolving brush roll. Keep hair, loose clothing, ngers, and all parts of body away from openings and moving parts.

• Do not place cleaner on furniture or stairs as the brush roll may cause damage. Place cleaner on oor with the handle in storage position while using attachments.

• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

• Do not use without dust bag in place.

• Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley when servicing the drive belt.

• Use extra care when cleaning on stairs.

• Do not use to pick up ammable or combustible liquids such as gasoline, or use in areas where they may be present.

• Store your cleaner indoors in a cool, dry area.

• Keep your work area well lighted.

• Unplug electrical appliances before vacuuming them.

SAVE THESE INSTRUCTIONS

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To reduce the risk of electric shock, this appliance has a polarized plug (one blade wider than the other). This plug will t in a polarized outlet only one way. If the plug does not t fully in the outlet, reverse the plug. If it still does not t, contact a qualied electrician to install the proper outlet. Do not change the plug in any way.

GENERAL INFORMATION

The cleaner is designed to pick up dirt and dust particles. Avoid picking up hard or sharp objects with the cleaner to prevent bag tears, hose clogs, and fan blade breakage with subsequent motor damage.

Service Information

The instructions in this booklet serve as a guide to routine maintenance. For additional service information telephone our toll free number for the nearest Eureka Authorized Warranty Station. You should know the model, type and serial numbers

when you call:

.USA: 1-800-282-2886

Mexico: 5670-6169

Canada: 1-800-282-2886

If you prefer, you can write to: The Eureka Company, Service Division, 807 North Main Street, Bloomington, Illinois 61701, USA. In Canada write to The Eureka Company, 866 Langs Drive, Cambridge, Ontario N3N 2N7. Refer to The Eureka Limited Warranty for complete service information.

DO NOT OIL the motor or the brush roll at any time. The bearings are permanently lubricated and sealed.

Thermal Cut Off

This vacuum cleaner has a special thermostat that protects the cleaner in case of motor overheating. If the cleaner suddenly shuts off, push the switch pedal once and unplug the cleaner. Check the cleaner for a possible source of overheating such as a full bag, a blocked hose or clogged lter. If these conditions are found, x them and wait at least 30 minutes before attempting to use the cleaner. After the 30 minute period, plug the cleaner back in and turn on the switch. If the cleaner still does not run, then take it to a Eureka Authorized Service Center for repair.

HOW TO ASSEMBLE

CAUTION: Assemble the cleaner before using.

CAUTION: Moving parts, make sure on/off switch

is in off position before plugging in.

Style B

NOTE: Features may vary by model yet all parts

assemble the same.

Step A Attach Hose

(Refer to your hose adapter style)

1. Remove the front bag cover. (Only required with Style B

adapter.)

2. Locate the tab on the hose adapter of the extension hose (shortest end). There are two styles, either A or B. Each style assembles identically.

3. Insert hose adapter into opening on top of unit. The

hose adapter tab must be placed all the way down into the notch.

Style A

IMPORTANT:

Hose

MUST BE

inserted

before attaching

the handle.

Tab

Hose Adapter

Notch

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HOW TO ASSEMBLE (Continued)

Step B Attach Handle

CAUTION: Do not catch cord under handle.

Tab

Ledge

Groove

4. From rear of cleaner, align handle with groove and slide onto cleaner. If necessary, use thumb and nger pressure to slide handle into position.

5. Once handle is in place, check that the hose adapter tab is completely secure under the ledge of the handle.

6. Attach handle with two 5/8 inch screws in the assembly packet. Use either a slotted or Phillips® head screwdriver.

7. Replace front cover.

Step C Store Hose and Accessories

Combination Tool

Hook

Crevice Tool

Carrying Handle

Extension Wand or Wands

HEPA Filter (on some models)

Tabs

Hose Retainer

Step D Check Disposable Dust Bag

8. Remove front cover, grasp both sides of bag cover near top. Push thumbs against center of cover and pull out on sides.

9. Check to be sure the paper bag collar is secure with the hose adapter inside the paper bag collar.

10. Replace front bag cover.

Hose Adapter

Paper Bag Collar

Step E Store Electrical Cord

11. You will nd your cord retainer either at the bottom of the upper cord hook or on the handle above the upper cord hook. Firmly push the electrical cord down into either cord retainer. This will place the cord out of the way the next time you vacuum.

12. Next wind the cord around the two cord hooks on the left side of cleaner. On some models the upper cord hook turns to release the cord. Turn the hook up to store the cord.

NOTE: For easier access to bag compartment,

when you store the electrical cord use a gure 8 pattern.

13. Secure the plug to the cord to prevent unwinding.

Cord Retainer

Cord Hook

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HOW TO USE

The upright vacuum cleaner design allows use on multiple types of carpeting and on upholstery or bare oors with attachments.

When using the attachment tools, place the handle in the upright position. Do not place cleaner on furniture or steps as the brush roll may cause damage.

1. Adjust cleaner height setting knob to lowest position for maximum cleaning. Adjust to a higher setting to make pushing easier. For easy adjustments, tilt the cleaner back to move the setting knob.

2. Unwind all of the electrical cord. Located above the cord hook is the cord retainer. Firmly push the electric cord down into the cord retainer. Using the cord retainer will keep the electric cord up, out of the way while vacuuming.

3. Plug electrical cord into outlet.

4. Step on handle release. Pull handle back to a comfortable position.

5. Push On or Off power switch.

Store or Use Attachments

Cord Retainer

LOW HIGH

Handle Release

Use

Clean Under

Cleaner Height Setting

WARNING: Avoid injury. Keep loose clothing, hair,

fingers, and all other parts of body away from any moving part (such as the revolving brush). Turn off the switch and unplug the cleaner before changing the cleaner height setting.

The front of the cleaner has an adjustment that raises or lowers the cleaner base to match the type of carpet. With the cleaner cord unplugged, set the adjustment to lowest setting for maximum cleaning. If the cleaner is difcult to push, move adjustment to next highest setting until cleaner is comfortable to push. The brush roll must reach the carpet for effective cleaning.

NOTE: For ease in moving the adjustment knob, place

handle in operating position and tilt cleaner back to remove weight from front wheels.

NOTE: When handle is in upright position, brush

roll is lifted off carpet. This is normal. Height adjustment will not change brush roll level until the cleanerʼs handle is moved into the operating position.

Thermal Cut Off

This cleaner has a special thermostat that protects the cleaner in case of motor overheating. If the cleaner suddenly turns off, follow this procedure:

1. Push on/off pedal once.

2. Unplug cleaner.

3. Check for source of overheating problem (i.e. full bag, clogged hose or clogged lter).

4. If a full bag, clogged hose or clogged lter is found, replace the bag, unclog the hose or replace the lters.

5. Wait at least 30 minutes before attempting to reuse the cleaner.

6. After 30 minute cool down period, plug the cleaner in and push the switch pedal. The cleaner should turn on.

7. If the cleaner still does not operate, take it to any Eureka Authorized Service Center for repair.

ON/OFF

Handle Release

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How To Use Accessories

NOTE: Do not place cleaner on furniture or

steps as the brush roll may cause damage. Place cleaner on oor with the handle in storage position while using accessories.

Always work with the cleaner below you, pulling hose from side of cleaner; not the back or the front of the cleaner.

Dusting Brush is for furniture, blinds, books, lamp shades,

shelves. (On some models.)

Dusting Brush

Upholstery Nozzle is for curtains, draperies, cushions,

fabrics. (On some models.)

Upholstery Nozzle

Combination Tool gives two types of cleaning tools. (On some

models.)

NEVER STAND ANY CLEANER ABOVE YOU.

NEVER POSITION ANY CLEANER ON THE STAIRS AS THIS COULD DAMAGE THE CARPET.

Depending on which cleaner you purchased, you can have any combination of the following accessories.

1. Remove hose from rear of cleaner.

2. Place desired accessory onto end of hose or wand.

• Use brush side to dust furniture, blinds, books, lamps, shelves.

• Use upholstery side for curtains, draperies, cushions, fabrics.

Dusting

Side

Upholstery

Side

Crevice Tool cleans corners, baseboards, between cushions.

Crevice Tool

Extension Wands (Some models use 1 wand) Nested Extension Wands to add reach.

• Grasp both wands near ridges.

• Pull apart.

• Turn ridge end to center. • Push wands together.

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HOW TO MAINTAIN

The instructions in this booklet serve as a guide to routine maintenance. To avoid unnecessary service calls, check the bag, belt, and brush roll often.

Brush Roll

The brush roll turns as it sweeps and combs the carpet nap. Remove hair and threads from the brush roll so it continues brushing the carpet. To maintain the most efcient cleaning, the bristles must touch the carpet. To test the bristle length, hold a ruler against the underneath side of the cleaner. If the bristles no longer touch the ruler, replace the brush roll.

Brush Roll Belt

The brush roll belt turns the brush roll to agitate, sweep, and comb the carpet nap. Check the belt regularly to be sure it is in good condition. Replace the belt if it stretches, cracks or loses tension. Cut away any hair or threads wound around the brush roll or the belt pulley because the buildup could cause the belt to rotate unevenly.

How To Replace Brush Roll Belt

NOTE: Turn off the switch and unplug the electrical

cord before replacing belt. Belt pulleys can become hot during normal use. To prevent injury, avoid touching the motor pulley when checking the belt.

3. Lift left end of brush roll.

4. Remove and discard belt.

Motor Pulley

Belt

Brush Roll

5. Place new belt around motor pulley.

1. Lower handle to oor to change belt.

2. Loosen, but do not remove, two screws to release hood. Lift hood to remove.

Left Side View

6. Place belt around brush roll pulley.

7. Align left end cap with square in base. Push end cap into place; see left side view.

8. Pull right side of brush roll to stretch belt. Se-

Use GENUINE EUREKA replacement belt, 54312. Look for the GENUINE EUREKA product symbol.

cure right end cap into base.

9. Rotate brush roll to seat belt.

10. Replace the hood. Make sure hood front is behind furniture guard. Hood

should seat onto selflocating screw tabs.

11. Tighten screws.

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HOW TO MAINTAIN (Continued)

Disposable Dust Bag and Filters

The disposable dust bag plays a very important role in the efciency of a vacuum cleaner. The purpose of the paper bag is to trap dirt. As the bag traps dirt, it must also be porous enough to allow air to pass on through. If the paper bag becomes clogged, no air can pass through the cleaner and no cleaning can take place regardless of how powerful the unit. Change the dust bag and check the lters frequently. Some ne particles can restrict airow very quickly and will decrease performance even before the bag appears to be full.

When vacuuming carpet fresheners or cleaners, powder, plaster dust, or similar ne substances, the bag and lters may require more frequent maintenance.

How To Replace Bags–Style AA Filteraire

NOTE: Turn off the switch and unplug the

electrical cord before changing dust bag. Never operate the vacuum cleaner without the dust bag or the lter.

NOTE: Style AA Filteraire bags must be used

to maintain HEPA grade ltration and prolong the life of the HEPA lter. Also use AA Filteraire bags to maintain Micron grade ltration and prolong the life of the Micron lter.

NOTE: Models without HEPA or Micron lter

option, may use Style AA bags rather than Style AA Filteraire.

It may be more convenient to lower the handle to the oor before changing the bag.

* We recommend using only Genuine Eureka Filteraire

Bags, part number 58623.

To Remove Bag:

Front Cover

A. Remove front cover. Grasp both sides of bag cover near

top. Push thumbs against center of cover and pull out on sides.

B. Grasp bag collar; pull down slightly and out to remove bag.

To Replace New Bag:

C. Fold sides of paper bag

below bag collar.

D. Align bag collar hole and

notch with hose adapter.

E. Place bag collar corners

on ledges. Push collar to rear of compartment.

Check to be sure hose adapter inserts into bag collar.

F. Tuck bag into bottom and along sides. G. Replace front cover. Make sure disposable bag does not

catch under front cover.

How to Check and Clear Hose Blockages

Low suction or poor pickup may be due to a blockage in the vacuum cleaner.

1. Remove hose and check suction at end of hose - if little or no suction, check disposable dust bag. Change if needed. If no improvement proceed to step 2.

NOTE: Turn off the switch and unplug the electrical cord before clearing hose.

2. Remove the handle from the vacuum cleaner by removing the two screws and sliding the handle towards the rear.

3. Once the handle is removed, disconnect the attachment hose from the unit by lifting straight up on the hose adapter.

Check for any obstructions that may be in the hose. Any obstructions can be removed by

using a blunt instrument to clear the hose. Flexing the hose may help loosen the clog.

4. Reinstall the hose after clearing the clog. Make sure the hose is inserted into the top of the vacuum cleaner before reattaching the handle.

NOTE: If no improvement in performance on carpet, proceed to following page.

1. Remove hose and check suction at end of hose.

Page 9

How to Check and Clear Hose Blockages

2. Remove handle.

3. Disconnect hose.

(Continued)

How to Check and Clear Blockages in Base

1. Remove the attachment hose from the lower hose retainer and look into the hose retainer for any obstructions. Proceed to Step 2 to check for any other blockages.

4. Reinstall the hose and handle.

HEPA Cartridge Filters

(Only for models with HEPA cartridge.)

Check the HEPA lters with each disposable dust bag change. Replace twice a year or after every six bag changes.

Latch

Filter Cartridge (One complete unit)

Tabs

To remove HEPA

1. Push down latch and pull lter cassette back. Then lift lter up and remove.

cartridge

lters

2. Remove the hood by loosening the two screws located on the top of the hood and lifting upward.

Step on the handle release

3. and lower the handle all the way to the oor.

4. Check for blockages in the brush roll area and remove any obstructions found there. The base hose can be cleared of any blockage by using a blunt instrument.

5. After the blockage is removed, replace the hood and tighten the two hood screws (see Fig. 2). Raise the handle to the upright position (see Fig. 3) and replace the hose into the lower hose retainer.

HEPA/Micron Filters in Filter Frame

models with HEPA/Micron lter frame)

Check the HEPA/Micron lter with each disposable dust bag change. Replace twice a year or after every six bag changes.

(Only for

Filter Frame plus lter (depending on your vacuum model)

Filter

Frame

To replace HEPA

1. Place bottom tabs of lter cassette into slots. Rotate lter toward cleaner.

3. Push upward on the latch to secure into place.

NOTE: To have the benet of a sealed

HEPA system, you must use one of the HEPA cartridge systems.

cartridge

lters

lter

To remove HEPA/Micron lters from lter frame

1. Push down latch and pull lter frame back. Then lift lter up and out of lter frame.

To replace HEPA/Micron lters into

Place new lter in lter frame. Place bottom tabs of lter frame

into slots.

2. Rotate lter frame toward cleaner.

3. Push upward on the latch to secure into place.

lter frame

Page 10

Motor Filter

Check the motor lter with each disposable dust bag change. Clean or replace as needed.

To Clean Motor Filter

1. Remove lter from inside bag compartment, lower left side.

2. Shake lter to remove excess dust. If necessary, the lter can be cleaned by vacuuming with another cleaner.

3. Reinstall lter with stiff/printed side down. Slide under back ledge and lter retainer. Install with colored/smooth side down.

Back Ledge

Filter Retainer

31 and

Micron and HEPA Exhaust Filters

(Only for models with the exhaust lter door) Change micron or HEPA exhaust lter every 3 months.

To Replace Micron or HEPA Exhaust Filter

1. Lower the handle. Open exhaust lter door; push toward

the left side.

2. Grasp lter and pull out.

3. Push new lter into cleaner, smooth side facing out .

4. Close exhaust lter door; push toward right side.

Replace all lters with genuine Eureka replacement lters.

THE EUREKA LIMITED WARRANTY

What This Warranty Covers

Your Eureka cleaner is warranted to be free from all defects in material and workmanship

in normal household use for a period of one year. The warranty is granted only to the original purchaser and members of his or her immediate household. The warranty is subject to the following provisions.

What This Warranty Does Not Cover

• Parts of the cleaner that require replacement under normal use, such as disposable dust bags, lters, drive belts, light bulbs, and brush roll bristles, impellers and cleaning.

• Damages or malfunctions caused by negligence, abuse, or use not in accordance with the Ownerʼs Guide.

• Defects or damages caused by unauthorized service or the use of other than Genuine Eureka parts.

What The Eureka Company Will Do

The Eureka Company will, at its option, repair or replace a defective cleaner or cleaner

part that is covered by this warranty. As a matter of warranty policy, the Eureka Company will not refund the consumerʼs purchase price.

Warranty Registration

Please ll out and return the warranty registration card accompanying your cleaner.

Obtaining Warranty Service

To obtain warranty service you must return the defective cleaner or cleaner part along with

proof of purchase to any Eureka Authorized Warranty Station.

You will nd the nearest location in the Yellow Pages, under “Vacuum Cleaners–Service

and Repair.” Be certain that the Warranty Station is “Eureka Authorized.”

For the location of the nearest Eureka Authorized Warranty Station or for service

information, telephone toll free:

USA: 1-800-282-2886

Mexico: 5670-6169

Canada: 1-800-282-2886

If you prefer, you can write to The Eureka Company, Service Division, 807 North Main

Street, Bloomington, Illinois 61701, USA. In Canada write to The Eureka Company, 866 Langs Drive, Cambridge, Ontario N3H 2N7.

If it is necessary to ship the cleaner outside your community to obtain warranty repair,

you must pay the shipping charges to the Eureka Authorized Warranty Station.

Return shipping charges will be paid by the Warranty Station. When returning parts for repair,

please include the model, type, and serial number from the data plate on the cleaner.

Further Limitations and Exclusions

Any warranty that may be implied in connection with your purchase or use of the cleaner,

including any warranty of Merchantability or any warranty for Fitness For A Particular Purpose is limited to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

Your relief for the breach of this warranty is limited to the relief expressly provided

above. In no event shall Eureka be liable for any consequential or incidental damages you may incur in connection with your purchase or use of the cleaner. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specic legal rights. You may also have other rights which

vary by state.

GENUINE

EUREKA PRODUCT

Micron or HEPA Filter

Exhaust Filter Door

Questions & Answers about Genuine Eureka Products

Q: Why should I use only Genuine Eureka paper bags, belts, and parts in my Eureka

vacuum cleaner?

Using Genuine Eureka Products, which are made to our exacting specications and engineered with emphasis on quality, performance, and customer satisfaction, ensures the long life and cleaning efciency of your vacuum cleaner. Overall, this saves you money and helps to keep your home clean.

Q: How can I be sure I am using only genuine Eureka products in my vacuum

cleaner?

Typically, packaged products and paper bags can be identied by a “Genuine Eureka Product” symbol (see illustration above). For further identication assistance, you may call our toll-free number, 1-800-282-2886, for the location of a nearby Eureka Authorized Warranty Station.

Q: Are there any differences between “made to t” or “imitation” and Genuine Eureka

paper bags, belts, and parts?

Yes, there are some very important differences in materials, quality, and reliability. Many customers have mistakenly purchased “imitation” paper bags and parts while thinking they purchased genuine. Unfortunately, many of these customers discovered the differences after they experienced related difculties.

Household Warranty abs 190

For Genuine Eureka Value, Accept No Imitations!

THE EUREKA COMPANY

Bloomington, Illinois 61701