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Avant de le retourner, appelez le service à la clientèle Eureka
HELPLINE
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LÍNEA DE AYUDA
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Eureka Customer Service
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Before Returning, Call
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LIGNE D’AIDE
1-800-282-2886
8 a.m. to 7:30 p.m. (CST), Monday - Friday
10 a.m. to 6:30 p.m. (CST), Saturday - Sunday
8 a.m. a 7:30 p.m. (CST), de Lunes a Viernes
10 a.m. a 6:30 p.m. (CST), Sábado y Domingo
8 h à 19 h 30 (CST), lundi au vendredi
10 h à 18 h 30 (CST), samedi et dimanche
www.eureka.com
© 2009 Electrolux Home Care Products, Inc. Printed in China PN81161
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Page 2
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Where to Find Important Vacuum Information
Keep this information
Write the model, type and serial number here:
Date of purchase (keep your receipt) _______________
Model number and type _________________________
Serial number _________________________________
Find these numbers on a label on the side of the vacuum
cleaner. Refer to these numbers when ordering parts and
accessories or if service is needed.
Before You Start Your Vacuum Cleaner
Refer to Quick Start Guide for assembly and use.This Owner’s Guide provides
important instructions to prolong the life of your Eureka vacuum cleaner.
Inspection
Carefully unpack and inspect your new Eureka vacuum cleaner for shipping damage. Each unit is tested and
thoroughly inspected before shipping. For instructions regarding any shipping damage, call Eureka
Customer Service HELPLINE 1-800-282-2886 immediately.
Table of Contents
Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
How to Identify Parts of Vacuum Cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Dust cup and filter.
How to Use Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Crevice wand, dusting brush, Power Paw®and stair hose.
How to Maintain Your Vacuum Cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Clean brush roll, ‘check brush roll’ light, how to clear a blockage.
Eureka Limited Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Thermal Cut-Off and Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Spanish Owner’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-13
French Owner’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14-20
Order Forms and Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21-22
Follow caution information wherever you see this symbol.
Eureka Customer Service HELPLINE 1-800-282-2886
www.eureka.com
Page 3
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IMPORTANT SAFEGUARDS
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER
WARNING
To reduce the risk of fire, electric shock, or injury:
• Do not use outdoors or on wet surfaces.
• Do not leave vacuum cleaner when plugged in. Turn off the switch and unplug the
electrical cord when not in use and before servicing.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Use only as described in this manual. Use only manufacturer's recommended attachments.
• Do not use with damaged cord or plug. If vacuum cleaner is not working as it should, has been
dropped, damaged, left outdoors, or dropped into water, return it to a service center before using.
• Do not pull or carry by cord. Do not use cord as a handle. Do not close a door on cord or pull cord
around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from
heated surfaces.
• Do not use extension cords or outlets with inadequate current carrying capacity.
• Turn off all controls before unplugging.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or vacuum cleaner with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint,
hair, and anything that may reduce airflow.
• This vacuum cleaner creates suction and contains a revolving brush roll. Keep hair, loose
clothing, fingers, and all parts of body away from openings and moving parts.
• Do not place vacuum cleaner on furniture or stairs as the brush roll may cause damage. Use
extra care when cleaning stairs. Place vacuum cleaner on floor with the handle in storage
position while using attachments.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without dust cup and filter in place.
• Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley
when servicing the drive belt.
• Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where
they may be present.
• Store your vacuum cleaner indoors in a cool, dry area.
• Keep your work area well lighted.
• Unplug electrical appliances before vacuuming them.
• Unplug before connecting Turbo Nozzle.
ENGLISH
SAVE THESE INSTRUCTIONS
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider
than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully
into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the
proper outlet. Do not change the plug in any way.
Motor
Do Not Oil the motor or the brush roll at any time. The bearings are permanently lubricated
and sealed.
Eureka Customer Service HELPLINE 1-800-282-2886
www.eureka.com 1
Page 4
How to Identify Parts of Vacuum Cleaner
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Align
Top
Align
Top
Handle
Hose holder
Cord retainer
Dust cup release button
Telescopic handle
Hose
Power Paw
(some models)
Power switch
®
Crevice wand
Upper cord wrap
Telescoping handle release
Dusting brush
Filter
Dust cup
Hose retainer
Hose connector
Lower cord wrap
Hose/floor suction control
Lock button
Floor nozzle
‘Check brush roll’ light
Maintenance Schedule
Maintenance Schedule is also located on back side of dust cup.
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER. Moving parts! Make sure power switch is in OFF (O) position before plugging in power cord.
DUST CUP – Empty after each use
Press ‘release cup’
button.
Remove dust cup.
Twist lid
counter-clockwise to open.
Standard filter
DCF10
HEPA filter
DCF 10/14
2
Eureka Customer Service HELPLINE 1-800-282-2886
Lift off dust cup lid with
attached filter.
Empty dust cup.
Twist lid clockwise
FILTER – Check regularly; clean as needed
Push filter latch to
remove filter.
Shake and brush dust
and dirt from filter.
Snap filter back into lid.
REPLACE FILTER – Replace within 3 - 6 months
Standard dust cup filter – DCF10
HEPA Filter DCF 10/14
Choose HEPA for better filtration
www.eureka.com
to lock.
Page 5
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How to Use Accessories
Handle must be in upright position.
Replace hose end into hose retainer after using accessories.
When Using Accessories
Turn hose/floor suction control to ‘HOSE.’
Press power switch to ( I ), suction only.
Crevice Wand
Use for baseboards and corners.
Push crevice wand onto end of hose.
Dusting Brush
Use for furniture, drapes and vents.
Place dusting brush on end of hose
or crevice wand.
ENGLISH
Power Paw
(with some models or
available for purchase)
Stair Hose
Use for furniture and stairs.
Make sure vacuum is below you,
pushed against the bottom step.
1) If model has additional stair hose,
attach to end of hose.
2) Attach Power Paw to the end of hose.
The Power Paw name is a registered trademark of
Electrolux Home Care Products, Inc.
Eureka Customer Service HELPLINE 1-800-282-2886
®
(available for purchase)
www.eureka.com
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Page 6
How to Maintain Your Vacuum Cleaner
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Make sure vacuum cleaner is turned off and power cord is unplugged
Clean Brush Roll
Turn vacuum face down on floor. Use scissors
to remove hair and threads from brush roll.
(Fig. 1).
‘Check Brush Roll’ Light
Turn vacuum off and unplug if indicator light
turns on. Remove debris that caused the
brush roll motor to stall (Fig. 2).
How to Clear a Blockage
Hose Blockage
Remove hose end from hose retainer. Flexing
the hose will loosen any blockage (Fig 3).
Twist hose connector tab clockwise to remove
hose from vacuum body. Clear blockage from
hose inlet (Fig. 4).
Blockage in Vacuum Base
Turn vacuum face down on floor.
Squeeze latch to remove cover from
clean-out port. (Fig. 5).
Use finger to locate and remove clog
from base.
If still clogged, push in lock button and pull
floor nozzle off vacuum body. Remove clog
from neck of floor nozzle (Fig. 6).
Fig. 1
Fig. 3
Fig. 2
Fig. 4
Fig. 5
4
Eureka Customer Service HELPLINE 1-800-282-2886
Fig. 6
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Page 7
The Eureka Limited Warranty
Eureka warrants this vacuum cleaner to be free from
d
efects in material and workmanship for a term of one
year for normal household use. Warranty is granted
only to the original purchaser and members of
immediate household.
This warranty is good for one year from the date of
purchase only when the vacuum cleaner is used in
the accordance with Eureka operating instructions.
TThhiiss WWaarrrraannttyy DDooeess NNoott CCoovveer
r
• Parts of the vacuum that require replacement under
normal use such as disposable dust bags, filters,
drive belts, light bulbs, brush roll, bristles, impellers
and cleaning.
• Damages or malfunctions caused by negligence,
abuse, and use not in accordance with the
Owner’s Guide.
• Defects or damages caused by unauthorized
service or the use of other than Genuine Eureka,
ARM & HAMMER
TM
and Filtrete
TM
by 3M parts.
What Eureka Will Do
Eureka will, at its option, repair or replace a defective
vacuum or vacuum part that is covered by this warranty.
As a matter of warranty policy, Eureka will not refund
the consumer’s purchase price.
Warranty Registration
Please fill out and return the warranty registration card
accompanying your vacuum.
Obtaining Warranty Service
To obtain warranty service you must return the vacuum
or vacuum part along with “proof of purchase” to any
Eureka Authorized Warranty Station. For Eureka
Authorized Warranty Station or Service Information, visit
www.eureka.com, write or telephone toll free:
USA: 1-800-282-2886
Electrolux Home Care
North America Service Division
P.O. Box 3900
Peoria, IL 61612
Mexico: (55) 5343-384
Electrolux Home Care
Canada: 1-800-282-2886
Electrolux Home Care
North America Service Division
5855 Terr y Fox Way
Mississauga, Ontario L5V 3E4
Obtaining Warranty Service
O
utside Your Community
You must pay the shipping charges to the Eureka
Authorized Warranty Station.
Return Shipping Charges will be paid by the Warranty
Station. When returning parts for repair, please include the
model, type and serial number located on the rating plate
on the lower backside of the vacuum.
Further Limitations and Exclusions
Any warranty that may be implied in connection with
your purchase or use of the vacuum, including any
warranty of Merchantability or any warranty for Fitness
For A Particular Purpose is limited to the duration of this
warranty. Some states do not allow limitations on how
long an implied warranty lasts, so the above limitations
may not apply to you.
Your relief for the breach of this warranty is limited to
the relief expressly provided above. In no event shall the
manufacturer be liable for any consequential or incidental
damages you may incur in connection with your purchase
or use of the vacuum.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty gives you specific legal rights. You may
also have other rights, which may vary by state.
The ARM & HAMMER name is a trademark of Church and Dwight Co., Inc.
3M and Filtrete are trademarks of 3M Company, used by Electrolux Home Care
Products, Inc. under license.
ENGLISH
Eureka Customer Service HELPLINE 1-800-282-2886
www.eureka.com
5
Page 8
Thermal Cut-Off
!
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum
suddenly shuts off, push the power switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of
overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least
30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the
switch. If the vacuum still does not work, take it to a Eureka authorized service center for repair or call 1-800-282-2886.
Problem Solving
Make sure vacuum is turned off and power cord is unplugged.
Problem
Motor will not start.
Vacuum does not
clean carpet or
bare floor.
Brush roll indicator
light comes on.
No suction at the
end of hose.
Cause
Power switch
Dust cup and filter
Hose
Brush roll stalled
Dust cup and filter
Solution
• Turn power switch to ( I ) suction for bare floor or
accessories.
• Turn power switch to ( II ) suction + brush roll for carpet.
• Empty dust cup, clean and/or change filter.
• If picking up fine dust, the dust cup may not look full, but a
fine substance tends to reduce suction when it blocks air flow
through the filter. Refer to page 2 for filter maintenance. Make
sure filter and dust cup are installed properly.
• Remove clogs from the hose that restrict the airflow. Page 4
• Clear blockage from hose inlet. Page 4
• Make sure suction control knob is turned to ‘FLOOR' setting.
Page 3
• Make sure hose connector is replaced into side of vacuum
body. Page 4
• Check brush roll for debris. Page 4
• Empty dust cup, clean and/or change filter.
• If picking up fine dust, the dust cup may not look full, but a
fine substance tends to reduce suction when it blocks air flow
through the filter. Refer to page 2 for filter maintenance. Make
sure filter and dust cup are installed properly.
Hose
6
Eureka Customer Service HELPLINE 1-800-282-2886
• Remove clogs from the hose that restrict the airflow. Page 4
• Clear blockage from hose inlet. Page 4
• Make sure suction control knob is turned to 'HOSE' setting.
Page 3
• Make sure hose connector is replaced into side of vacuum
body. Page 4
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