Eureka 4242A User Manual

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Avant de le retourner, appelez le service à la clientèle Eureka

HELPLINE

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Antes de enviar de regreso, Ilame al Servico al Cliente de Eureka

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Eureka Customer Service

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Before Returning, Call

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LIGNE D’AIDE

1-800-282-2886

8 a.m. to 7:30 p.m. (CST), Monday - Friday

10 a.m. to 6:30 p.m. (CST), Saturday - Sunday

8 a.m. a 7:30 p.m. (CST), del lunes a viernes

10 a.m. a 6:30 p.m. (CST), sábado y domingo

8 h à 19 h 30 (CST), lundi au vendredi

10 h à 18 h 30 (CST), samedi et dimanche

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!

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!

Upright Vacuum Cleaner

Household Type

Aspiradora vertical

tipo doméstico

Aspirateur vertical
de type résidentiel

Promotional code: 4230ser09

Special Offer – receive 15% off parts and accessories
when ordering online. Promotion excludes vacuums.

Oferta especial – descuento de 15% cuando compre partes

y accesorios por internet. Oferta excluye aspiradoras.

Offre spéciale –recevez 15 % de réduction sur les pièces et les accessoires

lorsque vous commandez en ligne. La promotion exclut les aspirateurs.

www.eureka.com

© 2012 Electrolux Home Care Products, Inc. Printed in China PN83334A

!

Where to Find Important Vacuum Information

Keep this information

Write the model, type and serial number here:

Date of purchase (keep your receipt) _______________

Model number and type _________________________

Serial number _________________________________

Find these numbers on a label on the lower back side
of the vacuum cleaner. Refer to these numbers when
ordering parts and accessories or if service is needed.

Before You Start Your Vacuum Cleaner

Refer to Quick Start Guide for assembly and use. This Owner’s Guide provides

important instructions to prolong the life of your Eureka vacuum cleaner.

Inspection

Carefully unpack and inspect your new Eureka vacuum cleaner for shipping damage. Each unit is tested and
thoroughly inspected before shipping. For instructions regarding any shipping damage, call Eureka
Customer Service HELPLINE 1-800-282-2886 immediately.

Table of Contents

Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

How to Identify Parts of Vacuum Cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Dust cup, filter, screen and HEPA filter.

Special Features (varies by model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Automatic cord rewind, telescoping handle and carpet height adjustment.

How to Use Accessories (varies by model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Telescoping wand, crevice tool, dusting brush, bare floor nozzle, turbo nozzle and stair hose.

How to Maintain Your Vacuum Cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Maintain brush roll, replace EXT-U brush roll belt and change light bulb.

How to Clear a Blockage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Hose blockages.

Eureka Limited Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Thermal Cut-Off and Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Spanish Owner’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-13

French Owner’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14-20

Order Forms and Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21-22

Follow caution information wherever you see this symbol.

Eureka Customer Service HELPLINE 1-800-282-2886

www.eureka.com

!

IMPORTANT SAFEGUARDS

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER

WARNING

To reduce the risk of fire, electric shock, or injury:

• Do not use outdoors or on wet surfaces.

• Do not leave vacuum cleaner when plugged in. Turn off the switch and unplug the

electrical cord when not in use and before servicing.

• Do not allow to be used as a toy. Close attention is necessary when used by or near children.

• Use only as described in this manual. Use only manufacturer's recommended attachments.

• Do not use with damaged cord or plug. If vacuum cleaner is not working as it should, has been
dropped, damaged, left outdoors, or dropped into water, return it to a service center before using.

• Do not pull or carry by cord. Do not use cord as a handle. Do not close a door on cord or pull cord
around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from
heated surfaces.

• Do not use extension cords or outlets with inadequate current carrying capacity.

• Turn off all controls before unplugging.

• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

• Hold plug when rewinding onto cord reel. Do not allow plug to whip when rewinding.

• Do not handle plug or vacuum cleaner with wet hands.

• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint,
hair, and anything that may reduce airflow.

• This vacuum cleaner creates suction and contains a revolving brush roll. Keep hair, loose
clothing, fingers, and all parts of body away from openings and moving parts.

• Do not place vacuum cleaner on furniture or stairs as the brush roll may cause damage. Use
extra care when cleaning stairs. Place vacuum cleaner on floor with the handle in storage
position while using attachments.

• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

• Do not use without dust cup, filter and screen, and HEPA exhaust filter in place.

• Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley
when servicing the drive belt.

• Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where
they may be present.

• Store your vacuum cleaner indoors in a cool, dry area.

• Keep your work area well lighted.

• Unplug electrical appliances before vacuuming them.

• Unplug before connecting turbo nozzle.

ENGLISH

SAVE THESE INSTRUCTIONS

To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider

than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully
into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the
proper outlet. Do not change the plug in any way.

Motor

Do Not Oil the motor or the brush roll at any time. The bearings are permanently lubricated

and sealed.

Eureka Customer Service HELPLINE 1-800-282-2886

www.eureka.com 1

How to Identify Parts of Vacuum Cleaner

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DUST CUP – Empty after each use

FILTER DCF21 –

Clean or replace regularly to maintain suction

BRUSH ROLL – Clean monthly

EXT-U BELT – Replace worn, cut or out of shape belt

Push button to release bottom lid.

Debris will empty.

Close bottom lid

until it clicks.

Empty dust cup. Pull

back latch to lift off lid.

Pull out filter cover,

filter and screen

Brush debris from filter,

cover and screen. Wash and

dry thoroughly, as needed.

Reinstall screen,

filter and cover.

Rinse dust cup;
dry thoroughly.

Align lid at front; press down

until lid snaps into place.

HEPA FILTER HF11 – Replace within 6 months

Remove dust cup.

Lift up tab on filter cover

and pull off.

Lift out filter
and replace.

Telescoping Handle

(on some models)

Cord Retainer

Telescoping Wand

(on some models)

Wand Retainer

Headlight

(on some models)

Hose

Turbo nozzle

Filter and Screen

located inside dust cup)

(

Dust Cup

HEPA Filter Compartment

Height Adjustment Knob

Dusting Brush

Plug Storage

Carrying Handle

Cord Reel

Power Switch

ON (I) / OFF (O)

Handle Release

Hose Hook

Crevice Tool
Cord Rewind Button

Hose Connector

Hose Retainer

Brush Roll Cover

Maintenance Schedule

Maintenance Schedule is also located on back side of dust cup.

READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER. Moving parts! Assemble the vacuum cleaner before using.

Filter cover

Filter

2

DCF21

Screen

HEPA Filter

HF11

Eureka Customer Service HELPLINE 1-800-282-2886

Brush Roll

EXT-U Belt

www.eureka.com

!

Special Features

!

New features make your vacuum easy to use without bending.

Automatic Cord Rewind

Pull out cord completely. Do not pull past
red line. Press button to rewind cord.

Telescoping Handle

Push down release button and pull out
handle to desired height.

Carpet Height Adjustment

Use foot to raise or lower. Use the lowest
setting for best cleaning on carpet. If vacuum is hard to push, raise the setting.
Brush roll must reach the carpet for effective cleaning. For bare floors, use bare floor setting.

(on some models)

How to Use Accessories

Handle must be in upright position.

Replace end of wand into wand retainer after using accessories.

ENGLISH

Telescoping Wand

Twist coupling and pull out wand to desired
length; twist to lock. Push tool onto wand.

Crevice Tool

Use for baseboards and corners.

Dusting Brush

Use for furniture, drapes and vents.

Bare Floor Nozzle and Wand

(with some models or available for purchase)

Use for bare floors.

Turbo Nozzle and Stair Hose

(with some models or available for purchase)

Use for furniture and stairs.

Make sure vacuum is below you,
pushed against the bottom step.

1) If model has additional stair hose, attach
to end of wand.

2) Attach turbo nozzle to the end of wand
or hose.

NOTE: Hose length can be increased by
releasing the hose from the hose retainer
on back of unit. Reposition hose inside
hose retainer after using accessories.

(on some models)

Eureka Customer Service HELPLINE 1-800-282-2886

www.eureka.com

3

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How to Maintain Your Vacuum Cleaner

!
!

Make sure vacuum cleaner is turned off and power cord is unplugged.

Maintain Brush Roll

Motor can become hot with normal use.

Do not remove end caps. Remove hair and threads from brush roll periodically.

Check EXT-U Belt. Replace if worn, cut or out of shape.

Avoid touching the motor shaft when checking brush roll or belt.

How to replace brush roll or belt

1) Use handle release to lower handle flat
onto floor (Fig. 1).

2) Remove 4 screws from brush roll cover.
(Fig. 2).

3) Lift off brush roll cover. (Fig. 3).

4) Remove brush roll and belt. Thread new
belt around motor shaft and brush roll
(Fig. 4).

5) Insert left end of brush roll first. Make
sure end cap fits into base. Pull right
side of brush roll to stretch belt and
insert right end cap into base (Fig. 5).
Make sure it slides into position.

6) Rotate brush roll 2 turns to center belt.

7) Replace brush roll cover (Fig. 3).

8) Replace 4 screws (Fig. 6).

Change Light Bulb

Make sure vacuum is turned off and power cord is unplugged.

1) Remove dust cup. Remove HEPA cover
and filter (Fig 7).

2) Unscrew the lens and remove old bulb.
Replace with bulb rated 12 v., 10 w.,
Type 904.

3) Push in new bulb (Fig. 8). Replace lens
cover and replace screw.

4) Replace HEPA filter and cover.
Replace dust cup.

4

Eureka Customer Service HELPLINE 1-800-282-2886

(on some models)

Fig. 1

Fig. 3

Fig. 5

Fig. 7

Fig. 2

Fig. 4

Fig. 6

Fig. 8

www.eureka.com

!

How to Clear a Blockage

Make sure vacuum is turned off and power cord is unplugged.
Hose Blockage

1) Remove hose from hose retainer. Flexing
the hose will loosen any blockage (Fig. 1).

2) Base hose – remove 4 screws and brush
roll cover. Clear blockage from base hose
and check for debris in brush roll. Replace
screws and cover (Fig 2).

3) Hose connector – remove dust cup and
remove debris from hose connector
opening. If still blocked, remove screw
from hose connector and remove
blockage (Fig. 3).

C

Fig. 1

The Eureka Limited Warranty

Eureka warrants this vacuum cleaner to be free from
defects in material and workmanship for a term of two
years for normal household use. Warranty is granted
only to the original purchaser and members of
immediate household.

This warranty is good for two years from the date of
purchase only when the vacuum cleaner is used in
the accordance with Eureka operating instructions.
Note: refurbished or remanufactured products
have a one year limited warranty.

TThhiiss WWaarrrraannttyy DDooeess NNoott CCoovveer

• Parts of the vacuum that require replacement under
normal use such as disposable dust bags, filters,
drive belts, light bulbs, brush roll, bristles, impellers
and cleaning.

• Damages or malfunctions caused by negligence,
abuse, and use not in accordance with the
Owner’s Guide.

• Defects or damages caused by unauthorized
service or the use of other than Genuine Eureka,
ARM & HAMMER

What Eureka Will Do

Eureka will, at its option, repair or replace a defective
vacuum or vacuum part that is covered by this warranty.
As a matter of warranty policy, Eureka will not refund

the consumer’s purchase price.
Warranty Registration

Please fill out and return the warranty registration card
accompanying your vacuum.

Obtaining Warranty Service

To obtain warranty service you must return the vacuum
or vacuum part along with “proof of purchase” to any
Eureka Authorized Warranty Station. For Eureka

TM

and Filtrete

r

TM

by 3M parts.

Authorized Warranty Station or Service Information, visit
www.eureka.com, write or telephone toll free:

USA: 1-800-282-2886

Electrolux Home Care
North America Service Division
P.O. Box 3900
Peoria, IL 61612

Obtaining Warranty Service
Outside Your Community

You must pay the shipping charges to the Eureka
Authorized Warranty Station.

Return Shipping Charges will be paid by the Warranty
Station. When returning parts for repair, please include the
model, type and serial number located on the rating plate
on the lower backside of the vacuum.

Further Limitations and Exclusions

Any warranty that may be implied in connection with your
purchase or use of the vacuum, including any warranty of
Merchantability or any warranty for Fitness For A
Particular Purpose is limited to the duration of this
warranty. Some states do not allow limitations on how long
an implied warranty lasts, so the above limitations may not
apply to you.
Your relief for the breach of this warranty is limited to
the relief expressly provided above. In no event shall the
manufacturer be liable for any consequential or incidental
damages you may incur in connection with your purchase
or use of the vacuum.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation or exclusion may not apply to you.

This warranty gives you specific legal rights. You may

also have other rights, which may vary by state.

The ARM & HAMMER name is a trademark of Church and Dwight Co., Inc.
3M and Filtrete are trademarks of 3M Company, used by Electrolux Home Care
Products, Inc. under license.

Mexico: (55) 5343-4384

Electrolux Home Care

C

Fig. 3Fig. 2

Canada: 1-800-282-2886

Electrolux Home Care
North America Service Division
5855 Terr y Fox Way
Mississauga, Ontario L5V 3E4

ENGLISH

Eureka Customer Service HELPLINE 1-800-282-2886

www.eureka.com

5

Thermal Cut-Off

!

This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum

uddenly shuts off, push the power switch to off and unplug the vacuum. Check the vacuum for a possible source of

s

verheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least

o
30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the
switch. If the vacuum still does not work, take it to a Eureka authorized service center for repair or call 1-800-282-2886.

Problem Solving

Make sure vacuum is turned off and power cord is unplugged.

Problem Cause

Motor will not start.

Vacuum does not clean
carpet or bare floor.

No suction at the
end of hose.

Power plug

Power switch

Thermal cut-off

Dust cup and filter

Belt

Hose

Bare floor setting

Carpet height setting

Dust cup and filter

Hose

Solution

• Push plug securely into outlet, try another outlet or
check circuit breaker.

• Step on power switch to turn vacuum on.

• See above.

• Empty dust cup, clean and/or change filter.

• Clean or replace filters regularly to maintain suction. Page 2

• If picking up fine dust, the dust cup may not look full, but a
fine substance tends to reduce suction when it blocks air flow
through the filter and screen. Refer to page 2 for filter
maintenance. Make sure filter, screen and dust cup are
installed properly.

• Replace a worn, cut or out of shape belt. Page 4

• Remove clogs from the hose that restrict the airflow. Make
sure hose is replaced into hose retainer. Page 5

• For bare floor cleaning, turn height adjustment knob to bare
floor position.

• Turn height adjustment knob to another position.

• Empty dust cup, clean and/or change filter.

• Clean or replace filters regularly to maintain suction. Page 2

• If picking up fine dust, the dust cup may not look full, but a
fine substance tends to reduce suction when it blocks air flow
through the filter and screen. Refer to page 2 for filter
maintenance. Make sure filter, screen and dust cup are
installed properly.

• Remove clogs from the hose that restrict the airflow. Make
sure hose is replaced into hose retainer. Page 5

Turbo nozzle will not turn.

Vacuum is hard
to push.

Burning smell; brush roll
will not turn.

Cord will not
rewind fully.

6

Eureka Customer Service HELPLINE 1-800-282-2886

Rotating brush

Vacuum height setting

Belt

Belt

Cord tangles

• Check turbo nozzle for debris.

• Adjust knob to a higher position.

• Replace a worn, cut or out of shape belt. Page 4

• Check brush roll for debris. Page 4

• Replace broken or out of shape belt. Page 4

• Pull cord out and rewind. Page 3

www.eureka.com