ETS 1, 3, 5, 2, 6 Operation Manual

459a_359a_459ah_359ah_552a_552ah_565a_561_561h_552b_552bh_459b_459bh_552C_358(H)_458(H)_837_V1.7

IP CAMERA SERIES

OPERATION GUIDE

Please read instructions thoroughly before operation and retain it for future reference.

IMPORTANT SAFEGUARD

All lead-free products offered by the company comply with the requirements of the
European law on the Restriction of Hazardous Substances (RoHS) directive, which means
our manufacture processes and products are strictly “lead-free” and without the hazardous
substances cited in the directive.

The crossed-out wheeled bin mark symbolizes that within the European Union the product
must be collected separately at the product end-of-life. This applies to your product and
any peripherals marked with this symbol. Do not dispose of these products as unsorted
municipal waste. Contact your local dealer for procedures for recycling this equipment.

This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.

Federal Communications Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device mat not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired

operation.

Trademark Acknowledgements

iPad® & iPhone® are the registered trademarks of Apple Inc.

Android™ is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.

Microsoft®, Windows® & Internet Explorer® are registered trademarks of Microsoft Corporation in the United
States and/or other countries.

Disclaimer

We reserve the right to revise or remove any content in this manual at any time. We do not warrant or assume
any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. The content of
this manual is subject to change without notice.

This product doesn’t have a standby / off mode.

MPEG4 Licensing

THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN
COMPLIANCE WITH THE MPEG4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING
MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY
MPEG LA TO PROVIDE MPEG4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL
AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM.

GPL Licensing

This product contains codes which are developed by Third-Party-Companies and which

are subject to the GNU General Public License (“GPL”) or the GNU Lesser Public License
(“LGPL”).

The GPL Code used in this product is released without warranty and is subject to the

copyright of the corresponding author.

Further source codes which are subject to the GPL-licenses are available upon request.

We are pleased to provide our modifications to the Linux Kernel, as well as a few new

commands, and some tools to get you into the code. The codes are provided on the FTP
site, and please download them from the following site or you can refer to your distributor:

Model 1, 2, 3 & 4: http://download.dvrtw.com.tw/GPL/IPCAM/F-Seriers/linux.tar.gz
Model 5: http://download.dvrtw.com.tw/GPL/IPCAM/A-Seriers/linux.tar.gz
Model 6 & 7: http://download.dvrtw.com.tw/GPL/IPCAM/S-Seriers/linux.tar.gz

TABLE OF CONTENTS

1. OVERVIEW......................................................................................................................................... 1

1.1 Product Features....................................................................................................................................... 1

1.2 Package Content....................................................................................................................................... 1

1.3 Cable Overview.........................................................................................................................................2

1.5 External Alarm Connection........................................................................................................................ 2

2. CAMERA ACCESS WITH INTERNET EXPLORER............................................................................ 4

2.1 Camera Login............................................................................................................................................ 4

2.2 Control Panel Overview ............................................................................................................................ 4

2.3 Digital PTZ (DPTZ) Operations ................................................................................................................. 7

2.4 Event Record Search & Playback ............................................................................................................. 9

3. CAMERA CONFIGURATIONS.......................................................................................................... 10

3.1 System configuration menu..................................................................................................................... 10

3.2 Network ................................................................................................................................................... 12

3.2.1 Network ..........................................................................................................................................................12

3.2.2 QoS ................................................................................................................................................................12

3.2.3 DDNS .............................................................................................................................................................12

3.2.4 SNTP..............................................................................................................................................................12

3.2.5 FTP.................................................................................................................................................................13

3.2.6 MAIL ...............................................................................................................................................................13

3.2.7 SMS................................................................................................................................................................14

3.2.8 Filter ...............................................................................................................................................................15

3.2.9 UPnP / Bonjour...............................................................................................................................................15

3.2.10 RTP ..............................................................................................................................................................16

3.2.11 SNMP ...........................................................................................................................................................18

3.3 Camera ................................................................................................................................................... 19

3.3.1 Camera...........................................................................................................................................................19

3.3.2 Video ..............................................................................................................................................................19

3.3.3 ROI (For selected models only) .....................................................................................................................20

3.3.4 Color...............................................................................................................................................................20

3.3.5 Advanced........................................................................................................................................................21

3.3.6 Privacy Mask (For selected models only) ......................................................................................................22

3.4 VA (For selected models only).................................................................................................................22

3.4.1 TA...................................................................................................................................................................22

3.4.2 DIS .................................................................................................................................................................22

3.5 Record..................................................................................................................................................... 23

3.5.1 Record............................................................................................................................................................23

3.5.2 Record Timer..................................................................................................................................................23

3.6 Storage.................................................................................................................................................... 23

3.6.1 Memory ..........................................................................................................................................................23

3.7 Trigger.....................................................................................................................................................24

3.7.1 Trigger ............................................................................................................................................................24

3.7.2 Push Video.....................................................................................................................................................25

3.8 General ................................................................................................................................................... 26

3.8.1 General...........................................................................................................................................................26

3.8.2 Time................................................................................................................................................................26

3.8.3 Server Log......................................................................................................................................................27

3.8.4 Online .............................................................................................................................................................27

3.8.5 Account...........................................................................................................................................................28

3.8.6 Google Maps..................................................................................................................................................28

3.8.7 Maintenance...................................................................................................................................................29

APPENDIX 1 PRODUCT SPECIFICATIONS........................................................................................ 31

APPENDIX 2 BIT RATE TABLE FOR REFERENCE ............................................................................ 41

APPENDIX 3 POE CONNECTION .......................................................................................................43

APPENDIX 4 API ID APPLICATION FOR SMS MESSAGING.............................................................. 44

APPENDIX 5 Q&A ................................................................................................................................ 46

APPENDIX 6 RECORDING TIME TABLE ............................................................................................ 47

APPENDIX 7 MICRO SD CARD COMPATIBLE LIST........................................................................... 48

APPENDIX 8 ENABLE PUSH VIDEO................................................................................................... 49

A8.1 What’s Push Video................................................................................................................................ 49

A8.2 Prerequisites.........................................................................................................................................49

A8.3 Enable Push Video ............................................................................................................................... 49

A5.3.1 From iOS devices ........................................................................................................................................49

A4.3.2 From Android Mobile Device........................................................................................................................50

1

1. OVERVIEW

1.1 Product Features

 Easy network setup with your iPhone / iPad

 1.3 / 2 Megapixel solution with HDTV 720p quality, allowing users to notice minor details more easily

 Solid light series featuring better overexposure prevention (Advanced Smart Light Control)

 ONVIF standard supported to simplify system integration

 POE (Power-over-Ethernet) support to eliminate the use of power cables and reduce installation costs

 External alar m I/O device connection

 IR LEDs built-in for night surveillance

 (For selected model only) Equipped with a vari-focal lens of f2.8 ~ 12mm, suitable for various monitoring environments.

 (For selected model only) WDR to increase image recognizability in overexposure and dark areas.

 (For selected model only) Zoom lens of f6.0 ~ 60mm with 10x optical zoom, 10x digital zoom and auto focus, suitable for

various monitoring environments.

 (For selected model only) Micro SD card support for video storage.

 (For selected model only) Built-in heater which can operate at temperatures as low as -40℃.

 (For selected model only) Push Video to send event notifications to iOS or Android devices immediately

 Remote Surveillance

-- Full compatibility on iPhone & iPad, and Internet Explorer® on Windows® operating system

1.2 Package Content

or or or

Camera

Quick
guide

For selected models only:

Screws

Wall

Plugs

Wrenches Bracket Desiccant Sun Shield

2

1.3 Cable Overview

Type A: Type B:

Power cable

RJ45 network cabl

e

RESET

GND
Alarm-out

Alarm-in
GND

Power cable

RJ45 network cabl

e

RESET

GND
Alarm-out

Alarm-in
GND

Cable Description

Power cable

Connect to DC12V power supply.

Note: The power adapter is optional.

RJ45 network cable

Connect it to the supplied RJ45 cable extender adapter for cable extension, and prepare
another RJ45 network cable with suitable length for your connection.

GND

Ground wire, used for reset default or external device connection.

Alarm-in

Reserved for connecting to an external alarm device. For details, please refer the user
manual of your alarm device.

Alarm-out

Reserved for connecting to an external alarm device. For details, please refer the user
manual of your alarm device.

RESET

Remove the insulating coating of this wire, and twist it with a ground wire together to reset
default. This will reset all parameters, including the IP address to factory default settings.

Note: Disconnect power before twisting these two wires together, and connect to

power again for reset default.

1.5 External Alarm Connection

This camera supports external I/O device connection for easy connection.

Below shows you how to connect an external device to this camera.

3

1.5 Insert a Micro SD card (For selected models only)

For local video recording, a micro SD card slot can be found on the camera. The camera doesn’t support

hot-swapping. Please insert or remove the micro SD card with power disconnected. The data originally saved in the

micro SD card (if any) will be removed after inserting it to the camera.

Note: Only selected models are equipped with a micro SD card slot for local video recording.

Please follow the directions in the below graphic to insert Micro SD card properly:

Type A: Type B:

Note: It’s recommended to use tweezers for inserting / removing Micro SD card.

4

2. CAMERA ACCESS WITH INTERNET EXPLORER

This network camera can be accessed via Microsoft® Internet Explorer® and iPhone / iPad / Android mobile devices

with our self-developed program “EagleEyes” installed depending on different using situations.

Note: For details about accessing network cameras via iPhone / iPad / Android mobile devices, please

refer to http://www.eagleeyescctv.com.

Before using the camera, make sure you have configured the network settings, and the network connection is fine.

For network configurations, please refer to:

 “ADVANCED NETWORK SETUP” downloadable from www.surveillance-download.com/user/m359a.swf if your

network environment is not wireless.

2.1 Camera Login

Step1: Open your web browser, and key in http://ipaddress:portnum in the URL address box.

For example, for the IP address 60.121.46.236 and port No. 888, please key in ”http://60.121.46.236:888” into

the URL address box, and press “Enter”.

Step2: In the login page, key in the user name and password, and enter the security code from the image below if any.

Then, click “LOGIN”.

Step3: The wizard is then started.

‧ To skip the wizard and directly access the camera live view, click “Close”.

‧ To directly access the camera live view without starting the wizard for the login next time, check “Do not start wizard at login”.

Note: If you’re prompted to install “VLC player”, “Software” and “H264 Streaming Viewer”, please

agree to proceed the installation.

Step5: When the login is successful, the live view is shown.

2.2 Control Panel Overview

Note: The buttons available depend on the user level used to log in.

 Type A:

5

 Type B:

Function Icon User Level Description

Live

Supervisor / Power User
/ Normal User / Guest

Switch to the live view page.

DPTZ

Supervisor / Power User
/ Normal User

Switch to the DPTZ configuration page.

For details, please refer to “2.3 Digital PTZ (DPTZ) Operations” at page 6.

Backup

Supervisor / Power User

Enter the event record list for video playback.

For details, please refer to “2.4 Event Record Search & Playback’ at page 9.

Config.

Supervisor / Power User

Switch to the system configuration page, and the functions available for
“Supervisor” and “Power User” are different.

For details, please refer to “3.1 System configuration menu” at page 10.

Select the image player from the drop-down list: Media Type* -- Supervisor / Power User

/ Normal User / Guest

 H.264 / MPEG-4 / Motion JPEG
 QuickTime

QuickTime is Apple Inc.’s multimedia software. You need to have QuickTime
installed in your operating system before selecting “QuickTime”. When it is
selected, you will be promoted to enter the user name and password to access
the camera.



VLC

Select the image player from the drop-down list: Live player* -- Supervisor / Power User

/ Normal User / Guest

 ActiveX
 QuickTime

QuickTime is Apple Inc.’s multimedia software. You need to have QuickTime
installed in your operating system before selecting “QuickTime”. When it is
selected, you will be promoted to enter the user name and password to access
the camera.

 VLC

Quality -- Supervisor / Power User

/ Normal User

Click & drag the slider to select the video quality:
BASIC / NORMAL / HIGH / BEST.

Select the image resolution from the drop list:

2 megapixel model 1.3 megapixel model

 HD1080P (1920 x 1080)  SXGA (1280 x 1024)
 HD720P (1280 x 720)  HD720P (1280 x 720)
 VGA (640 x 480) or D1 (720 x 480)  VGA (640 x 480)

Video Resolution -- Supervisor / Power User

/ Normal User

 QVGA (320 x 240) or CIF (352 x 288)  QVGA (320 x 240)

Video Profile* -- Supervisor / Power User

/ Normal User

Select the pre-defined video set from the drop list. The video set could be
configured in “Config” -> “Camera” -> “Video”.

6

Function Icon User Level Description

Live View Size:

Supervisor / Power User
/ Normal User

Full Screen

Click to display the image in full screen.

To exit the full screen mode, press “Esc” on your keyboard.

This icon appears only when the selected resolution is HD1080P, SXGA or HD720P
& VGA.

Double size

The QVGA resolution is resized to fit into the current live view size.

This icon appears only when the selected resolution is QVGA.

Normal Size

The current live view size is the same as the selected resolution.

This icon appear only when the selected resolution is SXGA or HD720P or
HD1080P.

Fit to screen

The selected resolution is resized to fit into the current live view size.

This icon appear only when the selected resolution is SXGA or HD720P or
HD1080P.

No Scale

Click and hold the movable square on the left bottom corner of the live view
to move

This icon appear only when the selected resolution is SXGA or HD720P or
HD1080P.

Snapshot

Supervisor / Power User
/ Normal User

Click to take a snapshot of the current view on a new window. Right click
on the picture and re-save it to the location you want.

Alarm Out

Supervisor / Power User
/ Normal User

Click to force your alarm-out device to work. For example, when your
alarm device is a buzzer, click this button and your buzzer will start to
sound even if there’s no alarm event.

Zoom-in / out*

/

Supervisor / Power User
/ Normal User

Click to zoom in / out the current image.

Max. Zoom-in / out*

/

Supervisor / Power User
/ Normal User

Click to zoom in the image to the largest / zoom out the image to its
original size.

Focus near / far*

/

Supervisor / Power User
/ Normal User

Click to adjust the clearness of the video images.

DPTZ

Supervisor / Power User
/ Normal User

Click to enable digital PTZ functions with zoom-in ratio up to 16X.

Focus Assist*

Supervisor / Power User
/ Normal User

Click to help you determine whether the image clearness is adjusted well
when you're adjusting your camera focus. Two values will be calculated
and shown as “XX / YY”.



YY is the best focus value for your current camera view

 XX is your current focus value

When XX is closer to YY, the clearer and sharper images you’ll get for your
camera view.

* For selected models only

7

2.3 Digital PTZ (DPTZ) Operations

This camera has PTZ capability, i.e. digital PTZ (hereafter called “DPTZ”), for wide area monitoring.

STEP1: Click “DPTZ” to show the DPTZ control panel.

 Type A:

STEP2: Select the functions when needed:

FUNCTION ICON DESCRIPTION

Resolution

--

Select the video resolution for the DPTZ function. Only “VGA” and “QVGA” are available.

Take snapshots

Click to take a snapshot of the current view on a new window. Right click on the picture and re-save it to the
location you want.

Alarm Out

Click to force your alarm-out device to work. For example, when your alarm device is a buzzer, click this button
and your buzzer will start to sound even if there’s no alarm event.

8

 Type B:

FUNCTION ICON DESCRIPTION

Moving panel

--

When is selected, the moving control panel will be shown to move the picture after zoom-in is
performed.

Take snapshots

Click to take a snapshot of the current view on a new window. Right click on the picture and re-save
it to the location you want.

Scale

The selected resolution is resized to fit into the current live view size.

This icon doesn’t work when the selected resolution is VGA or QVGA.

Zoom in / out

/

Click once to enlarge the picture by 1X, and click once to restore the zoom ratio by 1X.

Max. zoom in / out

/

Click

once to enlarge the picture to the max zoom ratio by 16X, and click once to restore

the picture ratio to 1X.

Focus near / far

/

Click to adjust the clearness of the video images.

9

2.4 Event Record Search & Playback

Note: To save more recorded data, it’s recommended to use this camera with a compatible NVR.

/

Previous / Next Hour

Click to jump to the next / previous time interval in an hour, for example, 11:00 ~ 12:00 or 14:00
~ 15:00, and start playing the earliest event video clip recorded during this whole hour.

Fast Forward Increase the speed for fast forward. Click to get 2X, 4X, 8X & 16X speed forward eventually.

Fast Rewind Increase the speed for fast rewind. Click to get 2X, 4X, 8X & 16X speed rewind eventually.

Play

Click to play the current video clip.

Pause

Click to pause the video playback.

Stop

Click to stop the video playback.

Step

In the pause mode, click to get one frame forward.

Audio Click to mute the playback if necessary, and click again to restore.

Download

Click to download the current video clip to the specified path in your PC.

The downloaded video can only be opened by our own video player. Please go to “General” → “Maintenance” to

download the video player, or get the player from the CD supplied with the sales package.

10

3. CAMERA CONFIGURATIONS

Users can further configure this network camera by accessing via Internet Explorer.

3.1 System configuration menu

Click “Config.” to enter the configuration page.

The functions are categorized into six menus: Network, Camera, Record Timer, Storage, Trigger and General.

 For details about “Network”, please refer to “3.2 Network” at page 12.

 For details about “Camera”, please refer to “3.3 Camera” at page 19

 For details about “VA”, please refer to “3.4 VA (For selected models only)” at page 22.

 For details about “Record”, please refer to “3.5 Record” at page 22.

 For details about “Storage”, please refer to “3.6 Storage” at page 23.

 For details about “Trigger”, please refer to “3.7 Trigger” at page 24.

 For details about “General”, please refer to “3.8 General” at page 26.

Main Menu Sub-Menu Reference

Network Network Configure network settings.

QoS Limit the data flow for live streaming.

DDNS Enter DDNS information when the network type is PPPOE or DHCP.

SNTP Synchronize your camera time with the networked computer systems.

FTP

Enter the FTP information for event notifications when “FTP” is chosen in “Trigger” →
“Trigger”.

Mail Enter Email information for event notifications when “Email” is chosen in “Trigger” → “Trigger”.

SMS

Enter text messaging information for SMS notifications when “SMS” is chosen in “Trigger” →
“Trigger”.

Filter Choose to permit or block the IP address(es) which can access this camera.

UPnP

*Suitable for Windows-based operating system.

Allow this camera to be detected among devices within the same network area for easy and
quick usage.

Bonjour

*Suitable for Apple Mac-based operating system.

Allow this camera to be detected among devices within the same network area for easy and
quick usage.

RTP

Set the parameters for video data transmission when you’re using multimedia other than web
broswers and Video Viewer for remote access.

SNMP*

Configure SNMP to remotely manage network devices.

Camera Camera

1. Rename the camera.

2. Change the place where the camera name is shown on the screen.

Video Adjust video-related settings in different video format.

ROI*

Select a specific area to reinforce the image quality of that area.

Color Adjust the color performance.

Advance Adjust the camera parameters if necessary.

Privacy Mask* Cover certain areas on the camera image.

VA* TA*

This function should be used with the mini-guard control switch for alarm system integration.
For details, please check with your distributor or installer.

DIS*

Enable this function to reduce blurring associated with the motion of a camera during
exposure.

Record Record Configure the record function.

Record Timer Schedule external alarm recording.

Storage Memory Check the current storage capacity and clear all recorded data when needed.

Trigger

Trigger

1. Enable / disable the motion detection.

2. Set the motion detection area.

3. Configure how the camera reacts for any event.

Push Video

*Selected models only

11

Main Menu Sub-Menu Reference

General General

1. Select the language of the web browser.

2. Check the MAC address of the camera.

3. Lock camera access after the specified time.

Time Set daylight saving time and the current time.

Server Log Check the system event logs.

Online Check the current online user(s).

Account

1. Create a new user account with different access privilege.

2. Modify or delete an existing user account.

Google Maps Allow you to know where the network camera is.

Maintenance

1. Check the current firmware version and upgrade your camera.

2. Copy system configurations.

3. Reboot the camera.

4. Download the video player to play the recorded data.

*Selected models only

12

3.2 Network

3.2.1 Network

You can set the network configuration of the network camera depending on your network type.

For details, please refer to “Advanced Network Setup” from www.surveillance-download.com/user/

m359a.swf.

3.2.2 QoS

QoS, Quality of Service, is the ability to control the data flow for real-time streaming. This function is important if

your network bandwidth is insufficient and you have other devices to share the network bandwidth.

Check “QoS Enable”, and set the max. upload rate from 256 to 10240 kbps.

3.2.3 DDNS

Select “On” when the selected network type in “Network” is “PPPOE” or “DHCP”.

For details, please refer to “Advanced Network Setup” from www.surveillance-download.com/user/m359a.swf.

3.2.4 SNTP

SNTP (Simple Network Time Protocol) is used to synchronize your camera time with the networked computer..

Function Description

GMT Once users choose the time zone, the network camera will adjust the local area time of the system

automatically.

NTP Server Simply use the default SNTP server (For example, tock.stdtime.gov.tw) or change to another server with

which users are familiar.

Sync. Period Select “Daily” to synchronize the camera time with the network time every day or “None” to turn off this

function.

Sync Click and the network camera will synchronize the time with the network time.

13

3.2.5 FTP

Enter the detailed FTP information and click “Save” to confirm. The information you set here will be applied
when “FTP” is selected in “Trigger” → “Trigger”.

3.2.6 MAIL

Enter the detailed e-mail information and click “Save” to confirm. The information you set here will be applied
when “Email” is selected in “Trigger” → “Trigger”.

Function Description

SMTP Server Enter the SMTP server address provided from your e-mail system supplier.

Port Enter the port number provided from your e-mail system supplier. If this column is left blank, the e-mail server will use

port 25 to send e-mails.

Mail From Enter the name of the sender.

SSL Encryption Select “Yes” if your e-mail server is using SSL encryption to protect your e-mail content from unauthorized access.

Verify Password Some mail servers are required to verify the password. Please enter the “user name” and “password”.

E-Mail Address List Add the e-mail address(s) of the assigned recipient(s).

Test When all information is entered, click “Test Mail” to try if the receipt.

14

3.2.7 SMS

Note: Before using this function, you need to apply an account and get an API ID from the mobile

messaging company, such as Clickatell and EVERY8D. For details, please refer to “APPENDIX 4
API ID APPLICATION FOR SMS MESSAGING” at page 44.

Enter the detailed information needed for text messaging, and click “Save” to confirm. The information you set
here will be applied when “SMS” is selected in “General” → "Trigger".

Function Description

System The text messaging service provider is Clickatell.

User name / Password Enter the account user name and password you created in Clickatell.

API ID Enter the API ID you applied from Clickatell.

Recipient Click “Add” to enter the phone number, including the country code, to receive the text

message. Five sets of phone numbers are allowed.

Transfer Interval Set the interval time in minutes between two-message sending.

The options are 0, 15, 30 & 60.

Reset Counter Click to restart the text messaging, and the SMS will be sent after the specified time interval

since you click this button.

Message Enter the text content (up to 70 characters) you want to send with the text message.

Test To know whether your SMS setting is correct, click this button to immediately send a SMS to

your phone.

Note: This testing is not free and you will be charged for SMS sending base on your

local rate.

15

3.2.8 Filter

Choose to permit or block the IP address(es) which can access this camera, and click “Save” to confirm.

Function Description

 Filter Configuration

Error Count Set the maximum count for login failure. When the maximum count is reached, the IP address trying to access the

network camera will be locked.

Error Lock Time Set the lock time in minutes when the maximum count of error login for an IP address is reached.

Echo Request Select “Non-Block” to allow other users to use the ping command to detect the IP address of your network camera, or

“Block” to deny the ping command request.

 IP/MAC Filter Configuration

IP/MAC Filter Choose to enable or disable the filter function.

IP/MAC Filter Policy If “Enable” is selected, choose whether you want to permit (Allow) or block (Deny) the IP address list below.

 IP/MAC Filter Rules

Rule

‧ To add an item to the IP address list, key in the IP address in “Rule”, and click “Add”.
‧ To remove an existing item in the IP address list, click the item you want to remove, and click “Delete”.

3.2.9 UPnP / Bonjour

“UPnP” stands for “Universal Plug and Play”, which allows devices to connect seamlessly in the home and

corporate environments and simplify installation of computer components, and is only suitable for Microsoft

Windows-based operating system.

“Bonjour” functions the same as “UPnP”, but it’s only suitable for Apple Mac-based operating system.

 UPnP

 Bonjour

Check “Enable” to allow the network camera to be detected among devices within the same network area, and

set the identification name of the camera in “Friendly name”.

When this function is activated, the other PC within the same domain as this camera will be able to search this

camera in:

 “Network Neighbor” with the identification name set in “Friendly name” for Windows-based PC, or

 “

” (finder) or “Bookmark” with the identification name set in “Device Name” for Mac-based PC.

16

Double-click it to quickly open the web browser for camera access.

Port Mapping (Available only in UPnP)

This function can eliminate the need to additionally access the router for port forwarding.

For details, please refer to “Advanced Network Setup” from www.surveillance-download.com/user/m359a.swf.

Note: Before using this function, make sure your router supports UPnP, and this function is enabled. If

not, please access your router additionally for port forwarding.

When “Port Mapping” is set to “Enable”, the system will automatically assign an IP address or port number for

you if no IP address or port number is entered.

Note: When the configurations are saved successfully, you’ll see a message indicating the IP address

and port number assigned to this network camera.

3.2.10 RTP

The Real-time Transport Protocol (RTP) is an Internet protocol standard to manage the real-time transmission of

multimedia, such as VLC player.

The media player you want to use for remote access must support RTP transmission for this function to work

normally.

Note: When you’re about to end the remote access, please press the stop button on your media player

first, and then close the program. This is to ensure the server receives the stop command, and
also help to protect the server from redundant data transmission.

 Type A

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Function Description

 Port Range

The port range used by RTP is limited, and preserving 100 ports between the start port and end port is necessary.

Start Port The range of the start port is 1024 ~ 65434.

End Port The range of the end port is 1124 ~ 65534.

 Multicast

Address and port for
H264 / MPEG4 /
JPEG transmission

Set a specific address and port for multicast of each stream format (H264/ MPEG4/ JPEG).

The range of the address is limited between 224.0.0.1 ~ 239.255.255.255.

The port for multicast must be an even number.

Address and port for
audio transmission

Set a specific address and port for multicast of audio.

The range of the address is limited between 224.0.0.1 ~ 239.255.255.255.

The port for multicast must be an even number.

Time to Live (TTL) The range of Time to Live of the package is between 1 ~ 255. As soon as Time to Live of the

package is 0, it will be dropped.

 Type B

Function Description

 Port Range

The port range used by RTP is limited, and preserving 100 ports between the start port and end port is necessary.

Start Port The range of the start port is 1024 ~ 65434.

End Port The range of the end port is 1124 ~ 65534.

 Video

Address and port for
video transmission

Set a specific address and port for multicast of profile 1 ~ 4.

The range of the address is limited between 224.0.0.1 ~ 239.255.255.255.

The port for multicast must be an even number.

 Audio*

Address and port for
audio transmission

Set a specific address and port for multicast of audio.

The range of the address is limited between 224.0.0.1 ~ 239.255.255.255.

The port for multicast must be an even number.

*For selected models only

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3.2.11 SNMP

SNMP, Simple Network Management Protocol, is used to facilitate the exchange of management information

between network-attached devices, and network administrators could use it to monitor those devices.

The SNMP consists of three basic components:

 Network-management systems (NMSs) to monitor and control the managed devices.

 Managed devices as network nodes to save all network and management information, such as routers, access

servers, switches, bridges, hubs, etc.

 Agents as network management software modules on managed devices to provide the status of managed devices

to NMSs.

Note: Before configuring SNMP settings, make sure your NMS is enabled first.

Enable SNMP V1 / V2C

Select “Yes” to enable this function, and enter the names of “Read community” and “Write community” based on

your NMS configurations.

To enable “Traps” to notify the management station of important events, choose “V1” or “V2C” in “Enable”, enter

the address and community name, and select the event type(s) needed.

Enable SNMP V3

SNMP V3 has a higher security level than SNMP V1 / V2C to allow configuring the authentication password and

encryption password.

Choose “Read/Write Security name” or “Read only Security name” based on your NMS settings, and enter the

community name. Then, select the authentication type from “MD5” or “SHA”, and enter the password for

authentication and encryption. The password length is from 8 to 31 characters.

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3.3 Camera

3.3.1 Camera

Rename the camera, and change the place where the camera name is shown on the screen, UP-LEFT /

UP-RIGHT / DOWN-LEFT / DOWN-RIGHT. "Snapshot Path” is used to specify the path to save snapshot files.

Type A Type B

3.3.2 Video

Adjust video-related settings in different video format.

 “Quality” is related to image clearness.

 “FPS” is related to the fluency of the video. The more the FPS, the more fluent the video.

 “Max Bit Rate” is the maximum limitation of data transmission in the selected image format and resolution.

Take 2 megapixel model as an example below. For 1.3 megapixel model, please refer to its actual display.

Note: QQVGA is for mobile surveillance only.

 Type A:

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 Type B:

3.3.3 ROI (For selected models only)

ROI, Region of Interest, is used to reinforce the image quality of the selected area(s). Users could specify two

areas in the camera view.

3.3.4 Color

Adjust the color performance from Brightness, Contract, Saturation, and Hue (for selected models only). Click

and drag the slider to preview the color change on the right side of ths page and adjust the image color.

To restore the default values, click “Back to Default”.

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3.3.5 Advanced

Adjust the camera parameters if necessary.

Note: The functions available depend on the model number used.

Item Description

Fixed Shutter*

Shutter Speed is a function that can adjust the duration of the electronic shutter to produce optimum image quality. Select
the shutter speed suitable for your environment.

Shutter Speed

Select the shutter speed suitable for your environment.

A slower shutter speed in dark conditions will help to produce a brighter image, but will produce fewer frames per second,
which may cause images to get blurry during motion.

 When “Auto” is selected, the iris mode is “AES”.

 When a certain speed is selected, the iris mode is switched to “AI”, and the image brightness is available to adjust from “IRIS”.

Exposure Control* This function is used to synchronize the shutter time to the fluorescent light to suppress image flickering.

Exposure Value* Drag the slider to adjust the exposure level from 0 ~ 4.

Back light* It is the function to adjust the image to compensate for an area that is overpowered by brightness because of excessive light.

The image will be properly exposed for clearness. Select to activate (ON) or disable (OFF) this function.

Note: This function is available only in the day mode.

Mirror Select “ON” to rotate the images horizontally based on your installation situation when necessary.

Flip Select “ON” to rotate the image 180° when necessary.

De-noise* Click and drag the slider to adjust the level from 0 ~ 10 to decrease the noise shown in the dark environment.

IR Control Select “Auto” to automatically enable IR LEDs at night or in the dark environment, “On” to always enable IR LEDs, or “OFF”

to disable this function.

IR Enhanced Select “On” to enhance IR LEDs performance.

IR Turn On Level Select the level for IR light to activate.

White Balance Process the current image to retain color balance over a color temperature range.

The options are: Auto, 2500K, 3200K, 4200K, 5800K & 9500K.

Sharpness Sharpness enhances the clarity of image detail by adjusting the aperture and sharpening the edges in the pictures.

Hold and drag the slider to adjust the level of sharpness. The higher the value, the sharper the image.

Wide Dynamic
Range*

Wide Dynamic Range (WDR) is used when users need to increase image recognizability in overexposure and dark areas.

The options are: LOW / MIDDLE / HIGH / OFF

*Selected models only

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3.3.6 Privacy Mask (For selected models only)

You can cover certain areas on the camera image with privacy masks.

Item Description

Mosaic Size

Choose the mosaic size of the privacy mask.

The options are: 8×8, 32×32, and 64×64.

Privacy Mask Name

Name your privacy mask.

Function Select “On” to enable the privacy mask function.

Mosaic Select “ON” to have the mosaic effect.

Color Select “ON” to color the privacy mask. In the meantime, you can’t see the mosaic effect.

Mask Color Select the color for the privacy mask.

Transparency Select the transparency for your privacy mask.

The options are: 0%, 25%, 50%, and 100%.

3.4 VA (For selected models only)

3.4.1 TA

TA, tampering alarm, should be used with the mini-guard control switch for alarm system integration. For more

details, please check with your distributor or installer.

3.4.2 DIS

DIS, digital image stabilization, is used to reduce blurring associated with the motion of a camera during

exposure.

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3.5 Record

3.5.1 Record

In “Record Configuration”, you can:

 Enable or disable the alarm record function. When “Enable” is set to “No”, the alarm record function is

disabled even if you enable it in other configuration pages.

 Select if the data should be overwritten when the memory storage is full.
 Select the video resolution for event recording.

Note: The higher resolution you choose, the more accuracy and higher image quality the recording will

be, but the faster the memory storage is consumed and become full

3.5.2 Record Timer

To schedule alarm and motion recording, enable it, and select the day and time for recording.

Note: The timer must be enabled for the record function to work properly.

3.6 Storage

3.6.1 Memory

In “Memory”, you can check the remaining capacity for recording, or clear all recorded data saved if needed.

Note: The recorded data will be removed also when you reset or reboot this camera.

Note: To know how and where to insert a micro SD card, please refer to the installation guide. To know

the compatible list of micro SD cards, please refer to “APPENDIX 7 MICRO SD CARD COMPATIBLE
LIST” at page 48.

Note: To save more recorded data, it’s recommended to use this camera with the compatible NVR.

Note: To know the total recording time per recording resolution, please refer to “APPENDIX 6

RECORDING TIME TABLE” at page 47.

The total capacity may vary depending on different models. Please check the actual display of your model.

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3.7 Trigger

3.7.1 Trigger

You can configure how this camera reacts when there’s an alarm or motion event.

 Detect

Item Description

External Alarm Enable or disable detection from external alarm-in device, and click the title “External Alarm” (in blue) to set “N.O.”

or “N.C.” depending on the configuration of your alarm-in device.

Motion Enable or disable motion detection.

Motion detection is not supported when the stream format is Motion JPEG.

When “Enable” is selected, click “Detection” to enter the motion detection area setting page as follows:

Sensitivity:

Set the detection sensitivity from the drop-down list: High, Normal or Low.

Area Setting:

Set the motion detection area by selecting the area grids with your mouse. Pink grids represent the area that is not being

detected while the transparent grids are the area under detection. You can set multiple areas under detection.

Click “Clear All” to set the whole area undetected.

Click “Select All” to set the whole area under detection.

Duration Set the duration time for trigger recording (5 / 10 / 20 / 40 seconds).

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 Action

Here defines how the camera delivers alerts to you for any event.

Item Description

E-Mail Select the event type you want to receive E-mail notifications when it occurs.

Then, click the title “E-Mail” (in blue) to configure the media type (H264 / JPEG / MPEG4), file format (AVC / AVI),
and record time (1 ~ 5 seconds) for the event video clip.

The camera will send the captured video clip to the E-mail address(s) you assigned in “Network”  “Mail” once the
selected event type occurs.

FTP Select the event type you want to receive FTP notifications when it occurs.

Then, click the title “FTP” (in blue) to configure the media type (H264 / JPEG / MPEG4), file format (AVC / AVI), and
record time (1 ~ 5 seconds) for the event video clip.

The camera will upload the captured video clip to the FTP site you assigned in “Network”  “FTP” once the
selected event type occurs.

SMS* Select the event type you want to receive a text message when it occurs.

The camera will send a text message to the mobile phone number you assigned in “Network”  “SMS” once the
selected event type occurs.

Alarm Out

Select the event type you want to trigger the alarm-out device to work when it occurs.

Then, click the title “Alarm Out” (in blue) to configure the trigger rule (LOW / HIGH).

Record Select the event type you want to enable event recording when it occurs.

*Selected models only

3.7.2 Push Video

“Push Video” is an active notification system integrated with smart phones. Users are able to receive alarm

notifications within 5 seconds after event occurrence, check what happened with video playback, and take

actions immediately.

Note: For Push Video to work properly, make sure the record function is on in “Record”  “Record”, and

the record timer for the external alarm is on in “Record”  “Record Timer”.

Note: When the camera is configured, go to your smart phone and enable “Push Video”. For details,

please refer to “APPENDIX 8 ENABLE PUSH VIDEO” at page 49.

Item Description

Guard Select to enable or disable Push Video. This function can also be enabled from your iPhone or Android mobile devices.

When this function is enabled, the image resolution is fixed to “VGA”.

Slow Shutter Lock Select to fix the slow shutter level to level 2 (Enable) or remain the current slow shutter level (Disable) when Push Video

is enabled.

When this function is enabled, it could ensure Push Video recording to get clear images when the environment is dark.

This function is set to “Enable” by default.

Guard Rule Select the rule to enable Push Video from “External Alarm”.

Message Define the context when you receive the Push Video message on your iPhone or Android mobile device. Up to 28

characters are allowed.

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To configure Push video to enable in the specified time, select “Yes” to enable the timer function, and select the

time you want to enable.

3.8 General

3.8.1 General

To change the language of UI interface, select from the drop-down list in “Language”.

To lock camera access when it’s not used after the specified time, select “5 MIN”, “15 MIN” or “30 MIN” from the

drop-down list of “Auto Lock Time”, or select “NEVER” to disable this function.

Note: When the camera access is locked after the specified time, to resume camera access, please

enter the password.

3.8.2 Time

Set daylight saving time and the current time, and click “Save” to confirm.

Function Description

 Time Configuration

Date

Set the current date.

Time

Set the current time.

 Daylight Saving Time Configuration

Daylight Saving Time

Specify whether to use daylight saving time (Enable / Disable).

If this function is enabled, set the time period (Start Time / End Time), and adjust the daylight
saving time in hours (Adjust Time).

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3.8.3 Server Log

To quickly search the system logs you want by event type, click “Prev. Page” or “Next Page” to find the logs you

want, or check the event type(s) and click “Reload” to start searching.

To clear all system event logs, click “Clear All”.

3.8.4 Online

You can check the current online user(s) with respective online information. To refresh the list, click “Reload”.

 To allow anonymous login, select “Enable” in “Anonymous Viewer Login”.
 To disable image code verification at login, select “No” in “Login with CAPTCHA Image”.

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3.8.5 Account

You can create a new account with different user access privilege, or delete or modify an existing account

setting.

How to create a new account

Step1: Click “New”, and fill in the following columns.

Column Description

User Name Set a user name that will be used for camera access. The user name allows up to 16 alphanumeric characters.

Password Set the password that will be used for remote login. The password allows up to 16 alphanumeric characters.

Confirm Password Enter the password again to confirm.

User Level Set the security level of an account to give the permission to control different functions. There are four user levels:

SUPERVISOR, POWER USER, NORMAL USER and GUEST.

Life Time Select how long this account is allowed to stay online (1 MIN / 5 MIN / 10 MIN / 1 HOUR / 1 DAY / INFINITE)

Step2: Then, click “Save” to save your setting and create a new account.

How to modify or delete an existing account

Step1: Select the account you want to modify or delete.

Step2: To modify the account, click “Edit” to change the settings, and click “Save”.

To remove the account, click “Delete”.

Note: It’s not allowed to remove an account when there’s only one account in the account list.

3.8.6 Google Maps

This function is used to let you know where the network camera is.

The system will prompt you to apply a Google Maps Key if your access is denied. Please follow the instructions

below when you’re denied:

Step1: Click “Sign up for a Google Maps key” to enter the application page.

Step2: Check the terms and conditions, and enter the IP address of the network camera. Then, click “Generate

API Key”.

Step3: Copy the generated API key, and click “Update Google Maps Key” on the web browser to paste it.

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3.8.7 Maintenance

Firmware Upgrade

This function is used when users need to upgrade the camera for function scalability.

Note: Before using this function, make sure you have the correct upgrade files provided by your

installer or distributor.

Note: The event videos saved in the camera will be removed after firmware upgrade. Make sure you’ve

copied important events to your PC before firmware upgrade.

Step1: Select “ ” to browse to where you save the upgrade files, and select them one by one until all files are

selected (up to four files).

Step2: Select “Upgrade” to start system upgrading.

Note: You’ll be prompted to keep current configurations. It’s recommended to keep them, or all

configurations will be restored to default values after upgrade.

Note: It takes a few minutes to finish the upgrade process. Do not disconnect the power during

firmware upgrade, or the upgrade may be failed. The camera will reboot after the upgrade.

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System Configuration Backup

This function is used to copy your system configuration to a “System.bin” file.

You may import the same system configuration to another camera, or restore your system configuration when

the camera is reset to default values.

Select “System.bin” in “Firmware Upgrade”, and select “Upgrade” to import the system configuration.

System Reboot

Select “Reboot” to restart your camera if needed.

Player Download

To see the event video clips downloaded to your PC, you need to first install our own video player in your PC.

Select “Free Download” to download the video player, and double click the file to install it.

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APPENDIX 1 PRODUCT SPECIFICATIONS

Model 1 Model 2

▓ Network

LAN Port YES

LAN Speed 10/100 Based-T Ethernet

Supported Protocols

DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP,

RTCP,IPv4, Bonjour, UPnP, DNS,UDP,IGMP, QoS

Number of Online Users 10

ONVIF Compatible YES

Security

(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication

Remote Access

(1) Internet Explorer on Windows operating system
(2) 16CH Video Viewer on Windows & MAC operating system
(3) EagleEyes on iPhone, iPad & Android mobile devices

▓ Video

Video Compression H.264 / MPEG4 / MJPEG

Resolution 1080P, SXGA, 720P, VGA, QVGA SXGA, 720P, VGA, QVGA

Frame Rate 30fps

Multiple Video Streaming 4 (H.264, MJPEG, MPEG4)

▓ General

Image Sensor 1/2.9" SONY CMOS image sensor 1/4" SONY CMOS image sensor

Min Illumination 1 Lux / F1.4, 0 Lux (LED ON)

S/N Ratio More than 48dB (AGC off)

Electronic Shutter 1/2 to 1/10,000 sec

Lens f2.8 ~ 12mm / F1.4 ~ F2.8

Viewing Angle

Wide: 109° (Horizontal) / 76° (Vertical) /

116° (Diagonal)

Tele: 24° (Horizontal) / 13.5° (Vertical) /

27° (Diagonal)

Wide: 66° (Horizontal) / 52° (Vertical) /

90° (Diagonal)

Tele: 16° (Horizontal) / 10° (Vertical) /

22° (Diagonal)

IR LED 2 Units

IR Effective Range **

Default : up to 25 meters

IR Enhanced Mode : up to 35 meters

IR Shift YES

IRIS Mode AES

White Balance ATW

AGC Auto

WDR NO

POE (Power-over-Ethernet) YES (IEEE 802.3af)

External Alarm I/O YES (1 input / 1 output)

Micro SD Card Slot YES

Heater NO

IP Rating IP66

Operating Temperature -20℃~40℃

Power Source (±10%) 12V / 1.5A

Power Consumption (±10%) PoE & PoN: 11.8W; DC Adapter: 9.5W (IR On) PoE & PoN: 13.8W; DC Adapter: 11W (IR On)

▓ Others

Mobile Surveillance iPad / iPhone / Android mobile device

Event Notification FTP / Email / SMS

Digital Pan / Tilt / Zoom YES

Motion Detection YES

RTC (real-time clock) YES

Minimum Web Browsing Requirements

Intel core i3 or higher, or equivalent AMD‧
2‧ GB RAM
AGP graphics card, Direct Draw, 32MB RAM‧
Windows ‧ 7, Vista & XP, DirectX 9.0 or later
Internet Explorer ‧ 7.x or later

* The specifications are subject to change without notice. ** Dimensional tolerance: ± 5mm

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Model 3 Model 4

▓ Network

LAN Port YES
LAN Speed 10/100 Based-T Ethernet

Supported Protocols

DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP,

RTCP,IPv4, Bonjour, UPnP, DNS,UDP,IGMP, QoS
Number of Online Users 10
ONVIF Compatible YES (Profile S)

Security

(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication

Remote Access

(1) Internet Explorer on Windows operating system
(2) 16CH Video Viewer on Windows & MAC operating system
(3) EagleEyes on iPhone, iPad & Android mobile devices

▓ Video

Video Compression H.264 / MPEG4 / MJPEG

Resolution

1080P, SXGA, 720P, VGA, QVGA SXGA, 720P, VGA, QVGA

Frame Rate 30fps
Multiple Video Streaming 4 (H.264, MJPEG, MPEG4)

▓ General

Image Sensor 1/2.9” SONY CMOS image sensor 1/4” SONY CMOS image sensor
Min Illumination 1 Lux / F1.4, 0 Lux (LED ON)
S/N Ratio More than 48dB (AGC off)
Electronic Shutter 1/2 to 1/10,000 sec
Lens f2.8 ~ 12mm / F1.4 ~ F2.8

Viewing Angle

Wide: 109° (Horizontal) / 76° (Vertical) /

116° (Diagonal)

Tele: 24° (Horizontal) / 13.5° (Vertical) /

27°(Diagonal)

Wide: 66° (Horizontal) / 52° (Vertical) /

90° (Diagonal)

Tele: 16° (Horizontal) / 10° (Vertical) /

22°(Diagonal)

IR LED 2 Units

IR Effective Range **

Default : up to 25 meters

IR Enhanced Mode : up to 35 meters
IR Shift YES
IRIS Mode AES
White Balance ATW
AGC Auto
WDR NO
POE (Power-over-Ethernet) YES (IEEE 802.3at)

External Alarm I/O YES (1 input / 1 output)

MicroSD Card Slot YES
Heater YES
IP Rating IP66
Operating Temperature -40℃ ~ 40℃
Power Source (±10%) 12V / 1.5A

Current Consumption

PoE & PoN: 19.5W; DC Adapter: 16.6W (IR On) PoE & PoN: 18.6W; DC Adapter: 15.8 (IR On)

▓ Others

Mobile Surveillance iPad / iPhone / Android mobile device
Event Notification FTP / Email / SMS
Digital Pan / Tilt / Zoom YES
Motion Detection YES
RTC (real-time clock) YES

Minimum Web Browsing Requirements

(3) Intel core i3 or higher, or equivalent AMD
(4) 2GB RAM
(5) AGP graphics card, Direct Draw, 32MB RAM

‧Windows 7, Vista & XP, DirectX 9.0 or later
‧Internet Explorer 7.x or later

(6) The specifications are subject to change without notice.

** Dimensional tolerance: ± 5mm

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Model 5 Model 6

▓ Network

LAN Port YES
LAN Speed 10/100 Based-T Ethernet

Supported Protocols

DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP, RTCP,IPv4,

Bonjour, UpnP, DNS,UDP,IGMP, QoS
Number of Online Users 10
ONVIF Compatible YES (Profile S)

Security

(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication

Remote Access

(1) Internet Explorer on Windows operating system
(2) 16CH Video Viewer on Windows & MAC operating system
(3) EagleEyes on iPhone, iPad & Android mobile devices

▓ Video

Video Compression H.264 (Main Profile) / MJPEG
Resolution 1080P to CIF
Frame Rate 30/25 fps

Multiple Video Streaming 4 (H.264, MJPEG)

▓ General

Image Sensor 1/2.8” CMOS image sensor
Min Illumination 0.1 Lux / F1.4(Wide)~F2.8(Tele), 0 Lux (LED ON)
S/N Ratio More than 48dB (AGC off)
Electronic Shutter 1/10,000 ~ 1/7.5 (Slow shutter)
Lens f2.8 ~ 12mm / F1.4 ~ F2.8

Viewing Angle

Wide: 97.4° (Horizontal) / 58.1° (Vertical) / 111.7° (Diagonal)

Tele: 27.1° (Horizontal) / 15.2° (Vertical) / 31.1°(Diagonal)

IR LED 2 Units

IR Effective Range**

Default : up to 25 meters

IR Enhanced Mode : up to 35 meters
IR Shift YES
Smart Light Control YES
IRIS Mode AES
White Balance ATW
AGC Auto
WDR YES
POE (Power-over-Ethernet) YES (IEEE 802.3af) YES (IEEE 802.3at)
External Alarm I/O YES (1 input / 1 output)
MicroSD Card Slot YES
Privacy Mask YES
Heater NO YES
IP Rating IP66
Operating Temperature -20℃~40℃ -40℃~40℃
Power Source (±10%) 12V / 1A 12V / 2A
Power Consumption (±10%) PoE & PoN: 10.5W; DC Adapter: 8.4W PoE & PoN: 23.5W; DC Adapter: 20W

▓ Others

Mobile Surveillance iOS & Android
Event Notification FTP / Email / SMS
Digital Pan / Tilt / Zoom YES
Motion Detection YES
RTC (real-time clock) YES

Minimum Web Browsing Requirements

‧Intel core i3 or higher, or equivalent AMD
‧2GB RAM
‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 7, Vista & XP, DirectX 9.0 or later
‧Internet Explorer 7.x or later

*The specifications are subject to change without notice

**Using IR enhanced mode and slow shutter speed, the distance can be extended even longer.

34

Model 7 Model 8 Model 9

▓ Network

LAN Port YES
LAN Speed 10/100 Based-T Ethernet

Supported Protocols

DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP, RTCP,IPv4,

Bonjour, UPnP, DNS,UDP,IGMP, QoS
Number of Online Users 10
ONVIF Compatible YES (Profile S)

Security

(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication

Remote Access

(1) Internet Explorer on Windows operating system
(2) 16CH Video Viewer on Windows & MAC operating system
(3) EagleEyes on iPhone, iPad & Android mobile devices

▓ Video

Video Compression H.264 (Main Profile) / MJPEG
Resolution 1080P to CIF
Frame Rate 30fps
Multiple Video Streaming 4 (H.264, MJPEG)

▓ General

Image Sensor

1/2.9" SONY CMOS image

sensor 1/2.8" SONY CMOS image sensor

Min Illumination 1 Lux / F2.0, 0 Lux (LED ON)

0.1 Lux / F2.0 (wide)~F2.8(Tele),
0 Lux (LED ON)

S/N Ratio More than 48dB (AGC off)
Electronic Shutter 1/7.5 to 1/8000 sec 1/10,000 ~ 1/7.5 (Slow shutter)

Lens

f6.0 ~ 60mm / F2.0 ~ 2.8

10X Optical Zoom, Auto Focus,

Near focus limit 10cm (wide) or 80cm (tele) to infinity

Viewing Angle

1X: 47.3° (Horizontal) x 27.5° (Vertical) x 53.5° (Diagonal)

10X: 5.3° (Horizontal) x 3.0° (Vertical) x 6.1° (Diagonal)

IR LED YES

IR Effective Range**

Default mode: up to 40 meters

IR enhanced mode: up to 60 meters
IR Shift YES
IRIS Mode YES (Two stage) AES
POE YES (IEEE 802.3af) YES (IEEE 802.3at)
WDR -- YES
External Alarm I/O YES (1 input / 1 output)
Heater NO YES
IP Rating IP67
White Balance ATW
AGC Auto
Operating Temperature -10℃~40℃ -20℃~40℃ -40℃ ~ 40℃
Power Source (±10%) 12V / 1A 12V / 1.5A 12V / 2A

Power Consumption DC Adapter: 9W (Max)

PoE & PoN: 28.5W;

DC Adapter: 24W

▓ Others

Mobile Surveillance iPad / iPhone / Android mobile device
Event Notification FTP / Email / SMS
Digital Pan / Tilt / Zoom YES
Motion Detection YES
RTC (real-time clock) YES

Minimum Web Browsing Requirements

‧Intel core i3 or higher, or equivalent AMD

2 ‧ GB RAM
AGP graphics card, Direct Draw, 32MB RAM‧
Windows ‧ 7, Vista & XP, DirectX 9.0 or later
Interne‧ t Explorer 7.x or later

* The specifications are subject to change without notice.

** Dimensional tolerance: ± 5mm

35

Model 10 Model 11

▓ Network

LAN Port YES
LAN Speed 10/100 Based-T Ethernet

Supported Protocols

DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP, RTCP,IPv4,

Bonjour, UPnP, DNS,UDP,IGMP, QoS
Number of Online Users 10
ONVIF Compatible YES (Profile S)

Security

(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication

Remote Access

(1) Internet Explorer on Windows operating system
(2) 16CH Video Viewer on Windows & MAC operating system
(3) EagleEyes on iPhone, iPad & Android mobile devices

▓ Video

Video Compression H.264 / MJPEG
Resolution 1080P to CIF
Frame Rate 30fps

Multiple Video Streaming 4 (H.264, MJPEG)

▓ General

Image Sensor 1/2.8” CMOS image sensor
Min Illumination 1/10,000 ~ 1/7.5 (Slow shutter)
S/N Ratio More than 48dB (AGC off)
Electronic Shutter 1/2 to 1/10,000 sec
Lens f2.8 ~ 12mm / F1.4 ~ F2.8

Viewing Angle

Wide: 97.4° (Horizontal) / 58.1° (Vertical) / 111.7° (Diagonal)

Tele: 27.1° (Horizontal) / 15.2° (Vertical) / 31.1°(Diagonal)

IR LED 2 Units

IR Effective Range**

Default : up to 25 meters

IR Enhanced Mode : up to 35 meters
IR Shift YES
Smart Light Control YES
IRIS Mode AES
White Balance ATW
AGC Auto
WDR YES
Privacy Mask YES
POE (Power-over-Ethernet) YES (IEEE 802.3af) YES (IEEE 802.3at)
External Alarm I/O YES (1 input / 1 output)
MicroSD Card Slot YES
Heater NO YES
IP Rating IP66
Operating Temperature -20℃ ~ 40℃ -40℃ ~ 40℃
Power Source (±10%) 12V / 1A 12V / 2A
Power Consumption (±10%) PoE & PoN: 10.5W; DC Adapter: 8.4W PoE & PoN: 23.5W; DC Adapter: 20W

▓ Others

Mobile Surveillance iOS & Android
Event Notification FTP / Email / SMS
Digital Pan / Tilt / Zoom YES
Motion Detection YES
RTC (real-time clock) YES

Minimum Web Browsing Requirements

‧Intel core i3 or higher, or equivalent AMD
‧2GB RAM
‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 7, Vista & XP, DirectX 9.0 or later
‧Internet Explorer 7.x or later

*The specifications are subject to change without notice

**Using IR enhanced mode and slow shutter speed, the distance can be extended even longer.

36

Model 12 Model 13

▓ Network

LAN Port YES
LAN Speed 10/100 Based-T Ethernet

Supported Protocols

DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP, RTCP,IPv4,

Bonjour, UPnP, DNS,UDP,IGMP, QoS
Number of Online Users 10
ONVIF Compatible YES (Profile S)

Security

(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication

Remote Access

(1) Internet Explorer on Windows operating system
(2) 16CH Video Viewer on Windows & MAC operating system
(3) EagleEyes on iPhone, iPad & Android mobile devices

▓ Video

Video Compression H.264 / MPEG4 / MJPEG
Resolution 1080P, SXGA, 720P, VGA, QVGA
Frame Rate 30fps

Multiple Video Streaming 4 (H.264, MJPEG, MPEG4)

▓ General

Image Sensor 1/2.9" CMOS image sensor
Min Illumination 1 Lux / F1.4, 0 Lux (IR LED ON)
S/N Ratio More than 48dB (AGC off)
Electronic Shutter 1/2 to 1/10,000 sec
Lens f2.8 ~ 12mm / F1.4 ~ F2.8

Viewing Angle

Wide: 109° (Horizontal) / 76° (Vertical) / 116° (Diagonal)

Tele: 24° (Horizontal) / 13.5° (Vertical) / 27°(Diagonal)

IR LED 2 Units

IR Effective Range**

Default : up to 25 meters

IR Enhanced Mode : up to 35 meters
IR Shift YES
Smart Light Control NO
IRIS Mode AES
White Balance ATW
AGC Auto
WDR NO
POE (Power-over-Ethernet) YES (IEEE 802.3af) YES (IEEE 802.3at)
External Alarm I/O YES (1 input / 1 output)
MicroSD Card Slot YES
Heater NO YES
IP Rating IP66
Operating Temperature -20℃ ~ 40℃ -40℃ ~ 40℃
Power Source (±10%) 12V / 1A 12V / 2A
Power Consumption (±10%) PoE & PoN: 12.5W; DC Adapter: 10.25W PoE & PoN: 25W; DC Adapter: 21.1W

▓ Others

Mobile Surveillance iOS & Android
Event Notification FTP / Email / SMS
Digital Pan / Tilt / Zoom YES
Motion Detection YES
RTC (real-time clock) YES

Minimum Web Browsing Requirements

‧Intel core i3 or higher, or equivalent AMD
‧2GB RAM
‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 7, Vista & XP, DirectX 9.0 or later
‧Internet Explorer 7.x or later

*The specifications are subject to change without notice

**Using IR enhanced mode and slow shutter speed, the distance can be extended even longer.

37

Model 14

▓ Network

LAN Port YES
LAN Speed 10/100 Based-T Ethernet

Supported Protocols

DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP, RTCP,IPv4,

Bonjour, UPnP, DNS,UDP,IGMP, QoS
Number of Online Users 10
ONVIF Compatible YES (Profile S)

Security

(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication

Remote Access

(1) Internet Explorer on Windows operating system
(2) 16CH Video Viewer on Windows & MAC operating system
(3) EagleEyes on iPhone, iPad & Android mobile devices

▓ Video

Video Compression H.264 (Main Profile) / MJPEG
Resolution 1920 x 1080 / 1280 x 720 / 720 x 480 / 352 x 288
Frame Rate 30fps
Multiple Video Streaming 4 (H.264, MJPEG)

▓ General

Image Sensor 1/2.8" SONY CMOS image sensor

Min Illumination 0.1 Lux / F1.4(Wide)~F2.8(Tele), 0 Lux (IR LED ON)

Shutter Speed 1/10,000 ~ 1/7.5 (Slow shutter)

S/N Ratio More than 48dB (AGC off)

Lens f2.8 ~ 12mm / F1.4 ~ F2.8

Viewing Angle

Wide: 97.4° (Horizontal) / 58.1° (Vertical) / 111.7° (Diagonal)

Tele: 27.1° (Horizontal) / 15.2° (Vertical) / 31.1°(Diagonal)

IR LED 2 units

IR Effective Distance**

Default : up to 25 meters

IR Enhanced Mode : up to 35 meters

IR Shift YES

Smart Light Control YES

White Balance ATW

AGC Auto

IRIS Mode AES

WDR YES

Privacy Mask YES

POE YES (IEEE 802.3af)

External Alarm I/O YES (1 input / 1 output)

MicroSD Card Slot YES (up to 64GB)

IP Rating IP66
Operating Temperature -20℃ ~ 50℃

Power Source (±10%) DC12V / 1A

Current Consumption (±10%) 700mA

Power Consumption (±10%) 10.5W (PoE); 10.5W (PoN) ; 8.4W (DC Adapter)

▓ Others

Mobile Surveillance iOS & Android mobile devices

Event Notification FTP / Email / SMS

Digital Pan / Tilt / Zoom YES

Motion Detection YES

RTC (real-time clock) YES

Minimum Web Browsing Requirements

‧Intel core i3 or higher, or equivalent AMD
‧2GB RAM
‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 7, Vista & XP, DirectX 9.0 or later
‧Internet Explorer 7.x or later

*The specifications are subject to change without notice.

**By using IR enhanced mode and slow shutter speed, the distance can be extended even longer.

38

Model 15 Model 16

▓ Network

LAN Port YES

LAN Speed 10/100 Based-T Ethernet

Supported Protocols

DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP, RTCP,IPv4,

Bonjour, UPnP, DNS,UDP,IGMP, QoS

ONVIF Compatible YES (Profile S)

Number of Online Users 10

Security

(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication

Remote Access

(1) Internet Explorer on Windows operating system
(2) 16CH Video Viewer on Windows & MAC operating system
(3) EagleEyes on iPhone, iPad & Android mobile devices

▓ Video

Network Compression H.264 / MPEG4 / MJPEG

Video Resolution 1280 x 1024 / 1280 x 720 / 640 x 480 / 320 x 240

Frame Rate 30fps

Multiple Video Streaming 4 (H.264 / MPEG4 / MJPEG)

▓ General

Image Sensor 1/ 3” SONY CMOS image sensor

Min Illumination 1 Lux / F1.5, 0 Lux (IR LED ON)

Shutter Speed 1/2 to 1/10,000 sec

S/N Ratio More than 48dB (AGC off)

Lens f3.8mm / F1.5

Viewing Angle 65.4° (Horizontal) / 49.9° (Vertical) / 80.4° (Diagonal)

IR LED 2 units

IR Effective Distance**

Default : up to 25 meters

IR Enhanced Mode : up to 35 meters

IR Shift YES

White Balance ATW

AGC Auto

IRIS Mode AES

POE YES (IEEE 802.3af)

External Alarm I/O YES (1 input / 1 output)

MicroSD Card Slot YES (up to 64GB)

Heater NO YES

IP Rating IP66

Operating Temperature -20℃~50℃ -40℃~50℃

Power Source (±10%) DC12V / 1A

Current Consumption (±10%) 627mA max 1.32mA (IR Enhanced Mode ON + Heater ON)

Power Consumption (±10%)

9.74W (PoE) ; 9.74W (PoN) ; 8.28W max (DC
Adapter)

20.5W (PoE) ; 20.5W (PoN) ; 17.42W max (DC Adapter)

▓ Others

Mobile Surveillance iOS & Android mobile devices

Event Notification FTP / Email / SMS

Digital Pan / Tilt / Zoom YES

Motion Detection YES

RTC (real-time clock) YES

Minimum Web Browsing Requirements

‧Intel core i3 or higher, or equivalent AMD
‧2GB RAM
‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 7, Vista & XP, DirectX 9.0 or later
‧Internet Explorer 7.x or later

39

Model 17 Model 18

▓ Network

LAN Port YES

LAN Speed 10/100 Based-T Ethernet

Supported Protocols

DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP, RTCP,IPv4,

Bonjour, UPnP, DNS,UDP,IGMP, QoS

ONVIF Compatible YES (Profile S)

Number of Online Users 10

Security

(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication

Remote Access

(1) Internet Explorer on Windows operating system
(2) 16CH Video Viewer on Windows & MAC operating system
(3) EagleEyes on iPhone, iPad & Android mobile devices

▓ Video

Network Compression H.264 / MPEG4 / MJPEG

Video Resolution 1920 x 1080 / 1280 x 720 / 640 x 480 / 320 x 240

Frame Rate 30fps

Multiple Video Streaming 4 (H.264 / MPEG4 / MJPEG)

▓ General

Image Sensor 1/2.9" SONY CMOS image sensor

Min Illumination 0.1 Lux / F1.5, 0 Lux (LED ON)

Shutter Speed 1/2 to 1/10,000 sec

S/N Ratio More than 48dB (AGC off)

Lens f3.8mm / F1.5

Viewing Angle 73.2° (Horizontal) / 42.8° (Vertical) / 83.2° (Diagonal)

IR LED 2 units

IR Effective Distance**

Default : up to 25 meters

IR Enhanced Mode : up to 35 meters

IR Shift YES

White Balance ATW

AGC Auto

IRIS Mode AES

POE YES (IEEE 802.3af)

External Alarm I/O YES (1 input / 1 output)

MicroSD Card Slot YES (up to 64GB)

Heater NO YES

IP Rating IP66

Operating Temperature -20℃ ~ 50℃ -40℃~50℃

Power Source (±10%) DC12V / 1A DC12V / 2A

Current Consumption (±10%) 630mA (LED ON) 1.335A (IR Enhanced Mode ON + Heater ON)

Power Consumption (±10%)

10W (PoE); 10W (PoN) ; 8.5W (DC Adapter)

20.73W Max (PoE); 20.73W (PoN) ; 17.62W max
(DC Adapter)

▓ Others

Mobile Surveillance iOS & Android mobile devices

Event Notification FTP / Email / SMS

Digital Pan / Tilt / Zoom YES

Motion Detection YES

RTC (real-time clock) YES

Minimum Web Browsing Requirements

‧Intel core i3 or higher, or equivalent AMD
‧2GB RAM
‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 7, Vista & XP, DirectX 9.0 or later
‧Internet Explorer 7.x or later

*The specifications are subject to change without notice.

**By using IR enhanced mode and slow shutter speed, the distance can be extended even longer.

40

Model 19

▓ Network

LAN Port YES
LAN Speed 10/100 Based-T Ethernet

Supported Protocols

DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP, RTCP,IPv4,

Bonjour, UPnP, DNS,UDP,IGMP, QoS
Number of Online Users 10
ONVIF Compatible YES (Profile S)

Security

(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication

Remote Access

(1) Internet Explorer on Windows operating system
(2) 16CH Video Viewer on Windows & MAC operating system
(3) EagleEyes on iPhone, iPad & Android mobile devices

▓ Video

Video Compression H.264 (Main Profile) / MJPEG
Resolution 1920 x 1080 / 1280 x 720 / 720 x 480 / 352 x 240
Frame Rate 30/25 fps

Multiple Video Streaming 4 (H.264, MJPEG)

▓ General

Image Sensor 1/2.8” CMOS image sensor
Min Illumination 1 Lux / F1.4, 0 Lux (LED ON)
Electronic Shutter 1/10,000 ~ 1/7.5 (Slow shutter)
S/N Ratio More than 48dB (AGC off)
Lens f2.8 ~ 12mm / F1.4 ~ F2.8

Viewing Angle

Wide: 66° (Horizontal) / 52° (Vertical) / 90° (Diagonal)

Tele: 16° (Horizontal) / 10° (Vertical) / 22°(Diagonal)

IR LED 2 Units

IR Effective Range**

Default : up to 25 meters

IR Enhanced Mode : up to 35 meters
IR Shift YES
Smart Light Control YES
White Balance ATW
AGC Auto
IRIS Mode AES
WDR YES
POE (Power-over-Ethernet) YES (IEEE 802.3af)
Privacy Mask YES
External Alarm I/O YES (1 input / 1 output)
MicroSD Card Slot YES (up to 64GB)
IP Rating IP66
Operating Temperature -20℃ ~ 40℃
Power Source (±10%) 12V / 1A
Current consumption (±10%) 700mA
Power Consumption (±10%) PoE & PoN: 10.5W; DC Adapter: 8.4W

▓ Others

Mobile Surveillance iOS & Android
Event Notification FTP / Email / SMS
Digital Pan / Tilt / Zoom YES
Motion Detection YES
RTC (real-time clock) YES

Minimum Web Browsing Requirements

‧Intel core i3 or higher, or equivalent AMD
‧2GB RAM
‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 7, Vista & XP, DirectX 9.0 or later
‧Internet Explorer 7.x or later

*The specifications are subject to change without notice.

**By using IR enhanced mode and slow shutter speed, the distance can be extended even longer.

41

APPENDIX 2 BIT RATE TABLE FOR REFERENCE

The data below is for reference only.

The bit rates listed here may vary depending on the resolution, image quality & frame rate you choose, the

complexity of your monitoring area, and how often the moving objects show in your monitoring area.

Testing Environment

 Place: Office Entrance
 Network translation: H.264
 Camera type: Megapixel camera

Static: No one coming in and out Dynamic: One or two people coming in and out

Resolution Quality Frame Rate (Dynamic) kbps (Static) kbps

SXGA Best FULL 3253 3216

High 2375 2160

Normal 1571 1266

Basic 1465 873

VGA Best 2010 1261

High 1042 1034

Normal 685 572

Basic 457 350

QVGA Best 646 366

High 482 350

Normal 302 286

Basic 168 161

SXGA Best 1/4 1163 1076

High 989 715

Normal 855 534

Basic 719 443

VGA Best 789 571

High 451 447

Normal 349 237

Basic 217 165

QVGA Best 269 147

High 182 131

Normal 164 113

Basic 97 71

42

Resolution Quality Frame Rate (Dynamic) kbps (Static) kbps

SXGA Best 1/15 581 374

High 405 342

Normal 487 248

Basic 337 141

VGA Best 358 79

High 201 63

Normal 180 28

Basic 92 15

QVGA Best 111 84

High 99 68

Normal 97 54

Basic 58 42

43

APPENDIX 3 POE CONNECTION

This device supports PoE (Power-over-Ethernet), developed by the IEEE802.3af or IEEE802.3at task force, and

power can be supplied over the same network (Ethernet) cable as the one used to connect to Internet. No power

cable is needed. Below shows two examples of POE application for reference.

 When your router / hub supports POE connection

 When your router / hub doesn’t support POE connection (An optional POE connected required)

44

APPENDIX 4 API ID APPLICATION FOR SMS MESSAGING

To allow the camera automatically sending a text message when an event happens, you need to

apply an API ID from a mobile messaging company first, such as Clickatell or EVERY8D.

Below shows an example of how to get an API ID from Clickatell.

Note: The SMS messaging may not be totally free. Please check the charge policy of the

messaging service you use.

Note: The instructions below are for reference only and may vary when Clickatell’s

official website is updated.

Please follow the steps below for application.

Step1: Go to http://www.clickatell.com/login.php. Sign up an account first.

Step2: Select “Developers Central”, select the location where you want to use this service, and fill in

your information to create an account.

Step3: When the account is created, the system will automatically send an Email to your specified

Email address with the user name, password, and client ID used to log into the service.

Step4: Click the link within the email to log in, and you will be prompted to validate your mobile phone

number. Select “SEND ACTIVATION CODE”. The system will send an activation code to that

number for verification.

Check if you receive a text message from Clickatell, and enter the activation code.

45

Step4: In your account, find “Connection Status” and create a connection (API ID).

Step5: Select “HTTP/S”.

Give a meaning name for this connection, and click “Submit and Get API ID”.

Step5: An API ID will be generated as follows.

Note: Note down the API ID for SMS notification setting later.

46

APPENDIX 5 Q&A

For more details about Q&A, please visit our official website: www.eagleeyescctv.com

Question Answer

I can connect to this camera in my

house or office where it’s installed

with wireless network.

But when I leave my house or office, I

can’t connect to it from my mobile

phone (with 3G network), or other PC

(connected to Internet). Why?

You didn’t configure this camera to Internet, but only in LAN.

Please follow the steps in the advanced network setup guide

downloadable from www.surveillance-download.com/user/m359a.swf to

complete network configurations, or it’s recommended for you to check

with your local installer or reseller for this service because it’s usually hard

for a person who doesn’t have network knowledge to set network

configurations.

My live images are not fluent. Why?

Image fluency could be affected by the local network upload bandwidth,

router efficiency, client network download bandwidth, complexity of live

view, and more.

(Recommended) To have the best image fluency, select QVGA; to have

the best image quality, select “SXVGA” based on the model you have; to

have normal image fluency and quality, select “VGA”.

The live video keeps flickering. Why?

Please try adjusting the power line frequency to “60 Hz” or “50 Hz” for the

camera.

For iPhone users, access the camera, and select “ ” on the top right
corner to enter IPCAM Configuration page. Then, go to “Advance Setup”

 “Camera” to change setting.

For access from Internet Explorer, log into the camera, and select
“Config.”  “Camera”  “Camera”.

47

APPENDIX 6 RECORDING TIME TABLE

Below shows the estimated total recording time for each recording resolution.

The recording time per resolution is the average value collected from the both alarm trigger conditions indicated in

“Testing Environment”, and is for reference only.

The time may vary depending on the resolution, image quality & frame rate you choose, the complexity of your

monitoring area, and how often the moving objects show in your monitoring area.

Testing Environment

 Place: Office
 Monitoring area: 1.5 meters away from the camera
 Alarm trigger conditions:

(1) One person walks by the monitoring area and leaves immediately.

(2) Two persons walk by the monitoring area. One goes away immediately, and the other one stays a while and

goes away.

RecordingResolution SXGA VGA QVGA

Recordingtime(second) 25 115 211

48

APPENDIX 7 MICRO SD CARD COMPATIBLE LIST

Manufacturer Capacity Class Manufacturer Capacity Class

ADATA 2GB -- Transcend 2GB --

4GB Class 6 4GB Class 2

Apacer 2GB -- 4GB Class 4

4GB Class 4 4GB Class 6

SanDisk 2GB -- 8GB Class 6

4GB Class 4 16GB Class 10

8GB Class 4 Kingston 2GB --

16GB Class 4 4GB Class 4

32GB Class 4 8GB Class 4

Verico 2GB -- 32GB Class 4

4GB Class 4 64GB Class 10

16GB Class 10 TOSHIBA 16GB Class 4

Silicon Power 64GB -- TOPRAM 32GB Class 10

Kingmax 64GB --

49

APPENDIX 8 ENABLE PUSH VIDEO

A8.1 What’s Push Video

“Push Video” is an active notification system, different from traditional FTP & Email notification methods. It’s more

active and stable, but also easier to be affected by your network bandwidth.

When “Push Video” is enabled and any alarm event occurs, you’ll be able to receive notifications on your iPhone /

iPad / Android mobile device within 5 seconds.

A8.2 Prerequisites

Before configure Push Video, make sure you have checked the following:

 You have an iOS or Android mobile device with our self-developed APP, “EagleEyes”, installed.

 You have configured the IP address of your camera in the EagleEyes address book, and it’s accessible from

your iOS or Android mobile device.

A8.3 Enable Push Video

A5.3.1 From iOS devices

Step1: In the main screen, select “Settings”  “Notifications”.

-- Make sure “Notifications” is set to “ON”.

-- Select “EagleEyes”, and make sure its settings are set to “ON”.

Step2: Open “EagleEyes”, and switch the Push Video button to “ON”. You’ll receive the message indicating that

Push Notification (Push Video) is on.

Step3: Return to the main menu of your iPhone / iPad. You’ll receive event notifications when there’s a human

detection event. Select “View” to immediately play the recorded clip.

50

A4.3.2 From Android Mobile Device

In the address book, switch “Guard” from “OFF” to “ON”.