ETIC SIG Series, SIG-A-400, SIG-EC-400, SIG-E-400 User Manual

DOC_DEV_SIG_ User guide_A

SIG

VPN Server - Router - Firewall

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USER GUIDE

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Page 2 DOC_DEV_SIG_ User guide_A

This Industrial VPN Server family is manufactured by

ETIC TELECOM

13 Chemin du vieux chêne

38240 MEYLAN

FRANCE

TEL : + (33) (0)4-76-04-20-05

E-mail : [e-mail]

web : www.etictelecom.com

DOC_DEV_SIG_ User guide_A Page 3

DECLARATION OF CONFORMITY

The manufacturer, ETIC Telecom – 13 chemin du vieux chêne – 38240 Meylan – France, Hereby declares
under sole responsibility that the listed devices conform to

- the Radio Equipment Directive (RED) 2014/53/UE,

- the Restriction of the use of certain Hazardous Substances (RoHS) Directive 2011/65/UE.

Type of device: VPN Server
Models:

SIG-E-400, SIG-A-400, SIG-EC-400

The harmonized standards to which these devices comply are:

Standard

Title

EN 61000-6-2 2006

Immunity:
EN61000-4-2 Electrostatic Discharge
EN61000-4-3 RF Radiated Immunity
EN61000-4-4 EFT/Burst Immunity
EN61000-4-5 Surge Immunity
EN61000-4-6 RF Conducted Immunity
EN61000-4-8 Power Frequency Magnetic Field Immunity

EN 61000-6-4 2007
A1/2011

Emission:
EN55022 Radiated and conducted emission

EN 301 489-1 V1.9.2
EN 301 489-3 V1.6.1
EN 301 489-7 V1.3.1
EN 301 489-17 V2.2.1
EN 301 489-24 V1.5.1

Radio - EMC

EN 301 511 V9.0.2
EN 301 908-1 V6.2.1
EN 301 908-2 V6.2.1
EN 300 328 V1.9.1
EN 301893 V1.8.1

Radio - Spectrum

EN 60950-1/A2 2014
EN 62311 2008

Safety and Health

Date : 18th October 2017

Philippe Duchesne
Technical Director

TABLE OF CONTENTS

DOC_DEV_SIG_ User guide_A Page 5

OVERVIEW ..................................................................................................................................... 7

1 Purpose of this manual .................................................................................................................................... 7

2 Products Identification ..................................................................................................................................... 7

3 Specifications.................................................................................................................................................... 8

4 Product overview ............................................................................................................................................ 11

4.1 Applications ......................................................................................................................................... 11

4.2 Main functions ..................................................................................................................................... 12

INSTALLATION ........................................................................................................................... 15

1 Description ...................................................................................................................................................... 15

1.1 Dimensions .......................................................................................................................................... 15

1.2 Front panel ........................................................................................................................................... 15

1.3 Rear panel ............................................................................................................................................ 16

1.4 Connectors ........................................................................................................................................... 16

1.5 Push-buttons ........................................................................................................................................ 17

1.6 LED indicators ...................................................................................................................................... 18

2 Safety instructions .......................................................................................................................................... 19

3 Cooling ............................................................................................................................................................. 19

4 Earthing ........................................................................................................................................................... 19

5 Connecting to the ADSL line ........................................................................................................................... 20

6 Connecting the to the cellular network .......................................................................................................... 21

6.1 Pre-installation checks ........................................................................................................................ 21

6.2 Antenna ................................................................................................................................................ 21

6.3 Coaxial cable ........................................................................................................................................ 21

6.4 Cellular service subscription ............................................................................................................... 22

6.5 Installing or removing the SIM card.................................................................................................... 22

6.6 Controlling the conformance of the connection ................................................................................ 23

PREPARING THE SETUP ............................................................................................................ 25

1 Connecting a PC for configuration ................................................................................................................ 25

1.1 Overview ............................................................................................................................................... 25

1.2 First configuration ............................................................................................................................... 26

1.3 Changing the configuration later ........................................................................................................ 26

2 Access to the administration server through the WAN interface ................................................................ 27

3 Working with HTTPS ....................................................................................................................................... 27

4 Temporary return to the factory settings ...................................................................................................... 28

5 Restoring the factory settings ........................................................................................................................ 28

6 Protecting the access to the administration server ...................................................................................... 29

7 Configuration steps ........................................................................................................................................ 29

OVERVIEW

DOC_DEV_SIG_ User guide_A Page 7

OVERVIEW

1 Purpose of this manual

The present user guide describes the features and the installation of the SIG hardware version which is an
Industrial VPN Server. The commissioning of the virtual VPN server version is described in another document.

In the rest of the document the term "SIG" is used to designate the product.

2 Products Identification

This family of Industrial VPN Server consists of these models:
SIG-E-400, SIG-A-400, SIG-EC-100

The main features are summarized below:

Models

SIG-

E-400

A-400

EC-400

WAN Ethernet

• •

WAN ADSL •

WAN Cellular
(-HG, -HW : 3G+, -LE : 4G)

•

LAN Ethernet 10-100 Mb/s

4 4 4

USB

• • •

Link redundancy

•

Power supply VAC

110-230

110-230

110-230

2 SIM card reader

•

OVERVIEW

Page 8 DOC_DEV_SIG_ User guide_A

3 Specifications

General characteristics

Dimensions

With feet: 50 X 220 X 220 mm (h, l, p)
Without foot: 44 X 220 X 220 mm (h, l, p)

Weight

Max 0.65 kg

Casing

Metallic
IP20 – IEC60529

Temperature

Non-operating: -40°/ + 85°C
Operating: -20°/ + 60°C (fanless)

Humidity

10 to 95 % relative (non-condensing)

Power supply

110 to 230 VAC

Consumption

SIG-E : 2W
SIG-A, SIG-C et SIG-EC : 5W

EMC

Immunity EN61000-6-2:
EN61000-4-2 : ESD : 4 kV contact – 8kV air
EN61000-4-3 : RF - radiated: 10V/m < 2 GHz
EN61000-4-4 : Burst
EN61000-4-5 : Surge : 4KV line / earth
EN61000-4-6 : RF - conducted
EN61000-4-8 : Magnetic fields
Emission EN61000-6-4:
EN 55022: RF - conducted and radiate

Electrical safety

EN 60950-1

Hazardous substances

2011/65/UE (RoHS)
REACH

OVERVIEW

DOC_DEV_SIG_ User guide_A Page 9

WAN network

Ethernet

RJ45
Auto : 10/100 full & half duplex MDI/MDI-X

ADSL

ADSL2+ and RE-ADSL
ITU G992.5 (ADSL2+ and Reach Extended ADSL)
Max data rate : UL : 1 Mbps, DL : 24 Mbps
PPPoE : PPP over Ethernet
PPPoA : PPP over ATM
EoA : Ethernet over ATM RFC2684 Bridged
IPoA : Routed IP over ATM, RFC2684 Routed

4G/3G+

-LE : 4G LTE Europe
LTE bands: B1, B2, B3, B4, B5, B7, B8, B20
UMTS bands: B1, B2, B5, B8
GSM bands: 850/900/1800/1900

-CH : 4G LTE China
LTE bands: B1, B3, B8, B38, B39, B40, B41
UMTS bands: B1, B5, B8, B9
GSM bands: 900/1800

-HG : 3G+ HSPA worldwide (except. North America)
UMTS bands: B1, B2, B5, B8
GSM bands: 850/900/1800/1900

-HW : 3G+ HSPA worldwide
UMTS bands: B1, B2, B4, B5, B6, B8, B19
GSM bands: 850/900/1800/1900

Max data rate 4G: UL @ 50 Mbps and DL @ 100Mbps
Max data rate 3G+: UL @ 5,7 Mbps and DL @ 21 Mbps
Max data rate 2G: UL @ 237 Kbps and DL @ 237 Kbps
Antenna connector female SMA

LAN network

Ethernet

RJ45 : 4 ports
Auto : 10/100 full & half duplex MDI/MDI-X

Routing / @IP /

IP Routing

Routing tables
Static routes
RIP or OSPF

Address translation (DNAT, SNAT, NAT 1:1)

IP@ assignment

WAN interface: DHCP client or fixed IP
LAN interface: DHCP server

DNS

WAN interface: compatible with DYNDNS, No-IP or ETIC DNS
LAN interface: relay & server

Redundancy

VRRP RFC 3768 protocol
Multi WAN for backup on some SIG models