Etherstack SFFR6UH2 User Manual

SFFR

USER MANUAL

Small Form Factor Tactical Repeater and Base Station

SFFR-6 User Manual

Version 5.01 | June 2018

SFFR-6 User Manual

Contents

1 Introduction ................................................................................................................. 5

1.1 Overview ..................................................................................................................................................................... 6

1.2 Document Conventions............................................................................................................................................... 6

1.3 Features ...................................................................................................................................................................... 7

1.4 Technical Specifications .............................................................................................................................................. 9

2 Getting Started .......................................................................................................... 10

2.1 Package Contents ...................................................................................................................................................... 11

2.2 Overview ................................................................................................................................................................... 12

2.2.1 Locking Clamps ................................................................................................................................................... 12

2.2.2 Lid ....................................................................................................................................................................... 12

2.2.3 Interface Module ................................................................................................................................................ 13

2.2.4 Battery Compartment ........................................................................................................................................ 14

2.2.5 Control Module .................................................................................................................................................. 14

2.2.5.1 Ethernet Connector ........................................................................................................................................ 14

2.2.5.2 Accessory Connector ...................................................................................................................................... 14

2.2.5.3 Status Display ................................................................................................................................................. 15

2.2.5.4 Function Button 1 ........................................................................................................................................... 15

2.2.5.5 Power/Function Button 2 ............................................................................................................................... 15

2.2.5.6 Rotary Dial/Button ......................................................................................................................................... 15

2.2.5.7 Rx LED ............................................................................................................................................................. 15

2.2.5.8 Tx LED ............................................................................................................................................................. 15

2.2.5.9 Power/Status LED ........................................................................................................................................... 15

2.2.6 Radio Module ..................................................................................................................................................... 16

2.2.7 Duplexer ............................................................................................................................................................. 16

2.2.8 Power Amplifier.................................................................................................................................................. 16

3 Configuration ............................................................................................................. 17

3.1 Before you begin ....................................................................................................................................................... 18

3.1.1 About GoBox Configuration ............................................................................................................................... 18

3.1.2 About Operational Profiles ................................................................................................................................. 18

3.1.3 About Duplexer Group Tags ............................................................................................................................... 18

3.1.4 What you need to program and test your GoBox .............................................................................................. 19

3.1.4.1 Laptop or PC with an Ethernet Interface ........................................................................................................ 19

3.1.4.2 Mobile/Portable Radios ................................................................................................................................. 19

3.2 Connecting to your GoBox configuration interface .................................................................................................. 19

3.2.1 Direct Connection ............................................................................................................................................... 19

3.2.2 Connection via a Network .................................................................................................................................. 19

3.3 Managing Operational Profiles ................................................................................................................................. 21

3.3.1 Adding a P25 Conventional Repeating Profile .................................................................................................... 21

3.3.1.1 Standalone Mode ........................................................................................................................................... 21

3.3.1.2 Networked Mode ........................................................................................................................................... 22

3.3.2 Adding an Analog Conventional Repeating Profile ............................................................................................. 23

3.3.2.1 Standalone Mode ........................................................................................................................................... 23

3.3.2.2 Networked Mode ........................................................................................................................................... 24

3.3.3 Adding a Mixed Mode Conventional Repeating Profile...................................................................................... 25

3.3.3.1 Standalone Mixed Mode ................................................................................................................................ 25

3.3.3.2 Network Mixed Mode .................................................................................................................................... 25

3.3.4 Profile Field Descriptions .................................................................................................................................... 26

3.3.4.1 Common Profile Fields ................................................................................................................................... 26

3.3.4.2 P25 Profile Fields ............................................................................................................................................ 26

3.3.4.3 Analog Profile Fields ....................................................................................................................................... 26

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Contents

Networked Profile Fields .............................................................................................................................................. 27

RNC Networked Profile Fields ...................................................................................................................................... 27

DFSI Networked Profile Fields ...................................................................................................................................... 27

3.3.5 Setting the Operational Profile Order ................................................................................................................ 28

3.4 Managing Duplexers ................................................................................................................................................. 29

3.4.1 Writing a Duplexer Group Tag ............................................................................................................................ 29

3.4.2 Setting the start-up profile for a Duplexer ......................................................................................................... 30

4 Using the GoBox ........................................................................................................ 32

4.1 Turning your GoBox On ............................................................................................................................................. 33

4.2 Selecting an Operational Profile................................................................................................................................ 33

4.2.1 Front Panel ......................................................................................................................................................... 33

4.2.2 Web Configuration Interface .............................................................................................................................. 33

4.3 Stopping Repeater Operation ................................................................................................................................... 34

4.3.1 Front Panel ......................................................................................................................................................... 34

4.3.2 Web Interface ..................................................................................................................................................... 35

4.4 Checking GoBox Status.............................................................................................................................................. 35

4.4.1 Status Window ................................................................................................................................................... 35

4.4.1.1 Checking Battery Status ................................................................................................................................. 35

4.4.1.2 Checking External Power Source .................................................................................................................... 36

4.4.1.3 Checking the current operational profile ....................................................................................................... 37

4.4.2 Web configuration interface .............................................................................................................................. 37

4.4.2.1 Checking Battery Status ................................................................................................................................. 37

4.4.2.2 Checking Duplexer Status ............................................................................................................................... 38

4.4.3 Checking Active Profile ....................................................................................................................................... 38

4.5 Administration .......................................................................................................................................................... 40

4.5.1 Backing up GoBox Configuration Data ............................................................................................................... 40

4.5.2 Restoring GoBox Configuration Data from a Backup ......................................................................................... 40

4.5.3 Downloading GoBox Log Files ............................................................................................................................ 41

4.5.4 Clearing the GoBox Configuration from memory ............................................................................................... 41

4.5.5 Settings ............................................................................................................................................................... 42

4.5.5.1 GoBox Name .................................................................................................................................................. 42

4.5.5.2 Web Access Controls ...................................................................................................................................... 42

4.5.5.3 Adjusting the LED and LCD Backlight Brightness ............................................................................................ 42

4.5.5.4 NTP and DNS Servers ...................................................................................................................................... 43

4.5.5.5 Programmable Time-Out Timer ..................................................................................................................... 43

4.5.5.6 Repeat FNE-addressed Data ........................................................................................................................... 43

4.5.6 Network Configurations ..................................................................................................................................... 44

4.5.6.1 Network Configuration Fields ......................................................................................................................... 45

4.5.6.2 VPN Certificate Management ......................................................................................................................... 45

4.5.7 Firmware Versions.............................................................................................................................................. 47

4.5.8 Upgrading Firmware ........................................................................................................................................... 49

4.5.8.1 Uploading a Firmware Distribution File .......................................................................................................... 49

4.5.8.2 Installing Firmware Updates .......................................................................................................................... 49

5 Troubleshooting ......................................................................................................... 52

5.1 Cannot connect to the GoBox web interface ............................................................................................................ 53

5.2 Network Status icon displays REG ERR ...................................................................................................................... 53

5.3 Network Status icons displays PSWD ........................................................................................................................ 53

5.4 Network Status icon WWW does not turn solid ....................................................................................................... 53

5.5 Network Status icon VPN does not turn solid ........................................................................................................... 53

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Contents

5.6 Network Status icon RNC does not turn solid ........................................................................................................... 53

5.7 Status window displays Err:Ctrl ................................................................................................................................. 53

5.8 Status window displays Err:Rad1, Err:Rad2 or Err:Rad12 ......................................................................................... 53

5.9 There are no profiles to select on the GoBox control panel ..................................................................................... 54

5.10 GoBox web interface displays “Template Syntax Error” ........................................................................................... 54

5.11 The LEDs and the LCD backlight do not turn on ........................................................................................................ 54

5.12 When turning on the GoBox, the LEDs flash rapidly for a second, and the LCD stays blank ..................................... 54

6 Glossary ..................................................................................................................... 55

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Contents

Regulatory Compliance

CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s

authority to operate the equipment.

FCC Class B

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Industry Canada RSS 119

This device complies with RSS-119 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Ce dispositif est conforme à la norme CNR-119 d'Industrie Canada applicable aux appareils radio exempts de licence. Son fonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement indésirable.

Human Exposure to Radio Waves

The equipment contains a transmitter which is designed to generate radio frequency (RF) energy. The RF energy can be radiated by an external antenna when attached by the end user to the antenna port. The antenna port has a 50 ohm characteristic impedance and must be operated with an antenna also with a 50 ohm impedance.

The system is designed to be operated so as to avoid contact with the antennas by the end user. It is recommended to set the system in a location where the antenna can remain at least a minimum distance as specified from the user in accordance to the regulatory guidelines that are designed to reduce the overall exposure of the user or operator.

Compliance to FCC and Industry Canada Guidelines for Human Exposure to Radio Waves

The equipment has been evaluated for RF exposure for humans in reference to methods and limits as per FCC 47 CFR 1.310 and IC RSS-102 Issue 5. To maintain compliance with both standards, for General Public (Uncontrolled Environment), the minimum separation distance for an antenna with 2.14 dBi gain, is 68.9 inches (175 cm) from bystanders.

L'équipement a été évalué pour l'exposition aux RF pour les humains en référence à la norme ANSI C 95.1 (American National Standards Institute) des limites. L'évaluation a été basée sur RSS-102 Rev. 4. Pour maintenir la conformité, pour Générale Publique (Environnement non contrôlé), la distance minimale de séparation pour une antenne avec 2.14 dBi, est de 68.9" (175 cm) de passants.

L'équipement a été évalué pour l'exposition aux radiofréquences pour les humains en référence aux méthodes et limites selon FCC 47 CFR 1.310 et IC CNR-102 5e édition. Pour maintenir la conformité aux deux normes, pour Générale Publique (Environnement non contrôlé), la distance de une antenne avec un gain de 2,14 dBi, est de 68,9 pouces (175 cm) de passants

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1 Introduction

SFFR-6 User Manual

This is a hint or useful tip box

Introduction

1.1 Overview

The SFFR-6, also known as the GoBox, is a small form factor, highly portable, self-powered, APCO P25 standalone repeater and base station capable of delivering Analog and P25 conventional networked and standalone functionality.

The GoBox weighs in at just over 9.0Kgs, and can deliver up to 28W of RF output power from its 2 hot swappable Lithium Ion rechargeable batteries.

When connected to external AC or DC power source, the GoBox is able to operate continuously while simultaneously acting as a battery recharger.

Unlike any other portable P25 tactical repeater on the market, the GoBox is also a fully featured networkable base station that can extend existing fixed station network infrastructure coverage. The GoBox can deliver a full suite of P25 network services and functionality including support for all P25 call types, supplementary and data services such as AVL and OTAR when connected to a core network.

GoBoxes can also be networked together when connected to Etherstack’s RFSS Network Controller via its on-board Ethernet interface. The GoBox can connect to an IP backhaul using Cat5/Cat6 or can connect to an external 3G/4G cellular, Wi-Fi or Satellite based IP uplink via the Ethernet interface.

Multiple Go Boxes can also be used to provide P25 digital to digital cross-band operation (e.g. VHF and UHF cross-banding), or P25 digital and Analog interoperability (e.g. UHF P25 & VHF analog) when used with Etherstack’s RFSS Network Controller.

To further simplify operation and enable fast deployment and setup, multiple operational configurations can be preprogrammed and permanently saved into the GoBox for quick selection and activation via the GoBox control dial.

In addition, a default configuration profile can be keyed to a specific duplexer such that on insertion of a duplexer, an associated default profile can be selected. This feature totally eliminates the need for any configuration in the field and truly speaks to why we love to call this product … the Go Box !

1.2 Document Conventions

Within the document you will see two text highlights as shown below.

This is a key highlight or important information box

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1.3 Features

Protocols

P25 Conventional (Repeat Only) Standard

P25 Conventional Network Option

Analog Option

Analog Network Option

Mixed Mode Option

Mixed Mode Network Option

Operational Modes

Repeater (Standalone) Standard

Base Station (Networked) Option

• DFSI

• ISSI/CSSI

Network Options

Ethernet 100Mbs Standard

3G IP Bridge Option

4G IP Bridge Option

Wi-Fi IP Bridge Option

Satellite IP Bridge Option

OpenVPN Option

Duplexer Modules

Quick Change Duplexer Module Standard

1 Duplexer Module Standard

2 or more Duplexer Modules Option

Power Options

AC Power Standard

DC Power Standard

2 x Lithium Ion Batteries Standard

Hot Swappable Batteries Standard

Inbuilt battery charger with overcharge protection Standard

External battery charger Option

Additional Lithium Ion Batteries Option

Redundant Power Supplies Standard

Connectors

AC Power Standard

DC Power Standard

Control Module Ethernet (RJ45) Standard

Interface Module Ethernet (RJ45) Standard

RF Transmit/Receive (N type) Standard

Accessory Connector Standard

User Interface

Power Button Standard

Option

Introduction

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Function Buttons Standard

Rotary Dial / Button Standard

Status Indicators

Power On Standard

Receive Signal Detected Standard

Transmit Enabled Standard

AC Power Detected Standard

DC Power Detected Standard

Battery 1 Detected Standard

Battery 1 Power Level Standard

Battery 1 Charging Status Standard

Battery 2 Detected Standard

Battery 2 Power Level Standard

Battery 2 Charging Status Standard

Active Profile Standard

Network Connection Status Standard

Network Controller Status Standard

LCD Backlight Standard

Software Features

Profile Management Standard

Profile Ordering Standard

Accidental Profile Change Protection Standard

Remote Profile Change Standard

Auto Profile Filtering via Duplexer Group Tag on GoBox Interface Standard

Auto Profile Selection for Duplexer Group Tag Standard

Duplexer Viewer Standard

Auto LCD Backlight Enable Standard

Configurable LCD Backlight Level Standard

Tamper Protection and PIN Access Option

AES 256 Software Encryption Option

AES 256 Hardware Encryption (FIPS 140-2) Option

Administration

Web Based Configuration Tool Standard

Access Control Standard

Configuration Backup Standard

Configuration Restore Standard

Firmware Update Standard

Introduction

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1.4 Technical Specifications

SFFR-6 User Manual

Introduction

General

Dimensions 259 mm (D) x 216 mm (W) x 198 mm (H)

Weight1 9.0 kgs

External Casing Aluminium Alloy

Certifications AS/NZS 4295

(10.2 in (D) x 8.5 in (W) x 7.8 in (H))

(19.8 lbs)

Input Power

AC 100 – 250 VAC

DC 10.8 - 15.6 VDC / 10Amps

Batteries 2 x Lithium Ion 11.25V 8850mAh

RF Specifications

Supported Frequency Ranges 136-174 MHz 380-470 MHz 440-520 MHz

Channel Spacing 12.5 kHz

Channel Step Size 2.5 / 3.125 kHz

Modulation C4FM / FM

Duplexer Internal notch type single antenna

Transmitter

VHF UHF

4.5MHz Minimum Split

Internal notch type single antenna

5Mhz Minimum Split

Output Power 28W2 (Max)

Conducted Spurious Emissions <-20 dBm

Modulation Fidelity <1%

Frequency Accuracy +/- 1.0 ppm

Adjacent Channel Power Ratio 67 db (C4FM), 60dB (FM)

Receiver

Reference Sensitivity -116 dBm

Selectivity 60 db

Intermodulation Rejection 75 dB

Conducted Spurious Emissions -57 dBm

Includes duplexer and two batteries

Maximum power at antenna port with duplexer bypassed. Use with duplexers will reduce the output power.

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SFFR-6 User Manual

2 Getting Started

2.1 Package Contents

SFFR-6 User Manual

Getting Started

Go Box

The GoBox will be in the carry mode with its lid closed and both locking clamps engaged.

The GoBox will be pre-fitted with a GoBox control module, GoBox radio modules, GoBox duplexer (in the band/frequency requested at time of order), 28W power amplifier and dual hot swappable battery module.

AC Power Cable

The AC power cable will have a standard AC power plug for your country of operation (requested at time of order) on one end and will have an IP67 rated coupling socket for connection to the GoBox on the other.

DC Power Cable

The DC power cable will be pre stripped for connection to standard telecommunications grade power supplies on one end and will have an IP67 rated coupling socket for connection to the GoBox on the other.

2 x Lithium Ion Rechargeable Batteries

Each battery will require a full charge prior to first use.

It is recommended that any additional batteries be sourced through an authorised reseller.

Lithium Ion Battery Recharger (Optional Accessory)

An external battery charger is available as an option.

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2.2 Overview

SFFR-6 User Manual

Getting Started

2.2.1 Locking Clamps

The GoBox has two locking clamps on either side of the carry handle to lock the lid firmly against the chassis.

To disengage the locking clamps, place your finger behind the clamps and pull away and up towards the lid. Lift the curved section of the locking clamp up and out of the channel in the top of the lid and repeat for the other clamp to release the GoBox lid.

Both locking clamps must be fully engaged to ensure a correct seal.

2.2.2 Lid

The GoBox lid has been designed to provide a seal to prevent dust and water from entering the GoBox when the locking clamps are fully engaged.

Once the GoBox has been programmed, the lid only needs to be opened to turn the GoBox on when powered under batteries. The lid does not need to be closed during operation however it is recommended to be closed during field use.

The lid gasket located around the lid perimeter of the chassis must be kept clean and free of any debris. It should be inspected before field operation and cleaned or replaced if damaged, otherwise water or dust could penetrate and damage GoBox electronics.

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Getting Started

2.2.3 Interface Module

The interface module will vary based on the options purchased when your GoBox was ordered.

The interface module presents both AC and DC connectors, combined transmit and receive antenna connector or separate transmit and receive antenna connectors and/or an Ethernet port for use in Network mode.

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cause some network switches/routers to fail.

Getting Started

2.2.4 Battery Compartment

The battery compartment supports two lithium ion batteries and while only one battery is required to operate the GoBox it is recommended to install two batteries to maximise run time when no AC or DC power is connected.

To open the battery compartment, turn the locking dial on the battery compartment 90 degrees counter clockwise and pull up to access the battery compartment. To lock the battery compartment, lower the battery compartment lid and turn the dial 90 degrees clockwise.

Each battery supplied will have a small nylon tag attached to the battery so it can be easily removed when installed in the GoBox Battery Compartment.

Each battery also has a battery charge status indicator that can be activated by pressing the small button located on the corner of the battery.

The battery compartment has also been designed to allow battery hot swapping to quickly replace an exhausted battery source without the need to turn the GoBox off.

The battery compartment has also been designed to recharge batteries when an external power source is applied. Battery charge and charging state is explained under the control module section below.

2.2.5 Control Module

2.2.5.1 Ethernet Connector

The Ethernet port is used to access the GoBox’s internal programming menu and/or to connect multiple GoBoxes via Etherstack’s optional RNC switch.

Attach a standard Ethernet cable to this port with the other end connected directly to a laptop/PC or to other network equipment. See Section 3.2 below for details on how to program you GoBox.

Do not attach an Ethernet cable to both Ethernet ports on the GoBox at the same time to a switch/router as it may

2.2.5.2 Accessory Connector

The accessory connector is used to connect a local speaker microphone or short range wireless speaker microphone or headset for operation with the GoBox.

For further information on available accessories please contact your authorised distributor.

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Getting Started

2.2.5.3 Status Display

The status display shows the currently selected operational profile or other status messages, the power level of each battery, the status of the on-board battery charger and external power source mode if AC and/or DC power is connected.

The status display’s backlight turns on for several seconds whenever a button or rotary dial is rotated/pressed, so the display can be more easily viewed if external lighting conditions are poor.

The backlight is on a timeout to ensure it is not left on and otherwise drain the batteries unnecessarily.

The backlight can be turned off before the timeout period by pressing any of the buttons or the front panel.

The intensity of the backlight can be modified to maintain covertness during night use.

2.2.5.4 Function Button 1

Pressing and holding down Function Button 1 turns off the display and LEDs. This normally occurs when the lid is closed and is designed to save power.

2.2.5.5 Power/Function Button 2

Pressing and holding down Function Button 2 for several seconds will toggle the power status of the GoBox.

The power button must be held down for several seconds to avoid accidental power on/off scenarios.

2.2.5.6 Rotary Dial/Button

The rotary dial is used to quickly select different operational profiles.

On pressing the rotary dial, the status window backlight will automatically illuminate until the button is pressed again or the backlight times out. You can turn the dial to select any of the available and pre-configured profiles when the rotary dial is pressed.

Once a profile has been found, releasing the rotary dial push button will commence a reconfiguration of the GoBox. During this time the power/status LED will flash green, indicating a reconfiguration is in progress. When the power/status LED turns steady green, the GoBox is ready for operation.

To avoid accidental profile changes, the rotary dial must be pressed during rotation.

2.2.5.7 Rx LED

On receiving a carrier on the frequency the GoBox is programmed for, the yellow Rx LED will illuminate. Depending on the operational profile, the received signal has to meet additional conditions before it is repeated.

2.2.5.8 Tx LED

The red Tx LED will illuminate to indicate that the GoBox is transmitting. This can be a locally received and repeated signal, or when a networked profile is active, a signal forwarded from another GoBox or remote source such as a console or a subscriber located near a fixed base station site.

2.2.5.9 Power/Status LED

On power-up, the GoBox will perform a series of self-tests to ensure all elements are operational. During this time the power/status LED will flash green to indicate that power is on but the GoBox is not yet operational. Once the LED turns a steady green, the GoBox is ready for use.

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configured, the power/status LED will continue to flash, indicating it is in the programming state.

external power sources disconnected before removing the duplexer module.

performance may be impacted.

Getting Started

The GoBox when first unpacked will not have any operational profiles to execute. Until the GoBox has been

2.2.6 Radio Module

The radio module houses two high performance radio transmitters and receivers. These modules are specific to either the VHF or UHF bands and will be pre fitted based on the band of the GoBox ordered.

The GoBox radio modules have been designed to run at high temperatures in order to support the power output and high duty cycles typical of a heavy use repeater/base station. Care must be taken if the GoBox has been running for several hours supporting a large volume of calls. The front panel of the radio module can exceed 50oC.

2.2.7 Duplexer

The GoBox will be fitted with a duplexer when the single antenna interface is fitted. The duplexer module will be tuned to the centre frequencies requested at the time of order to maximise RF performance.

Additional duplexers in the same band can be ordered and swapped within minutes. Additionally the GoBox can auto sense the installed duplexer and select the correct operational profile without any user interaction.

The duplexer may become hot during operation, particularly at high output power or high duty cycles. Care must be taken if the GoBox has been running for several hours supporting a large volume of calls. The front panel of the duplexer module can exceed 50oC.

The duplexer is not hot swappable. You must ensure the GoBox is powered down, batteries removed and all

To change the duplexer, ensure the GoBox is turned off and all power sources removed. Remove the duplexer, by turning the locking screws counter clockwise until the duplexer module can be lift up and out of the GoBox.

When installing a duplexer, take care to ensure that the duplexer is fully inserted. To avoid damaging the module, the GoBox or the locking screws, do not apply excessive downward force. Alternate between pushing the module in and turning the locking screws clockwise.

If the GoBox is fitted with separate Rx and Tx antenna connectors (option), a bypass module will be fitted in place of the duplexer module.

2.2.8 Power Amplifier

The GoBox will be fitted with a power amplifier specific to the band selected.

Power amplifiers are not recommended to be swapped and used in GoBoxes operating in another band as

The GoBox power amplifier has been designed to run at high temperatures in order to support the power output and high duty cycles typical of a heavy use repeater/base station. Care must be taken if the GoBox has been running for several hours supporting a large volume of calls. The chassis areas located near the handle can get hot. This includes the heat sink and the top of the case near the front edge.

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3 Configuration

SFFR-6 User Manual

+ 40 hidden pages

Etherstack SFFR6UH2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual