E-Tech WT7900 User Manual

Epson Stylus® Pro WT7900

USER’S GUIDE

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko

Epson Corporation. The information contained herein is designed only for use with

these Epson printers. Epson is not responsible for any use of this information as applied to other printers.

Legal Notices

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of
this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or
any consumable products other than those designated as Original Epson Products or Epson Approved Products by
Seiko Epson Corporation.

Trademarks

, Epson Stylus, UltraChrome, and MicroWeave are registered trademarks, Epson SpectroProofer is a

Epson
trademark, and Epson Exceed Your Vision is a registered logomark of Seiko Epson Corporation.

UltraSmooth and Piezo Pro are registered trademarks; AccuPhoto, ClearProof, CrystalClear, ePlaten, and
PhotoEnhance are trademarks; and Epson Preferred and myEpsonPrinter.com are service marks of Epson America,
Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. Epson disclaims any and all rights in those marks.

This information is subject to change without notice.

© 2010 Epson America, Inc. 1/10 CPD-27919

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.

For Canadian Users

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

5

Contents

Introduction

Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Ink Cartridge Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

LCD Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

1 Setting Up the Printer

Unpacking and Assembling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Unpacking and Assembling the Stand . . . . . . . . . . . . . . . . . . . . . . . . 18

Unpacking the Printer and Mounting It on the Stand. . . . . . . . . . . . 21

Attaching the Paper Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Assembling the Film Basket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Completing Setup and Connecting the Power Cord . . . . . . . . . . . . . . . . 34

Installing Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Connecting to Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Updating Your Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Checking the Current Firmware Version. . . . . . . . . . . . . . . . . . . . . . 43

Downloading and Updating the Firmware . . . . . . . . . . . . . . . . . . . . 43

Configuring the Printer’s Network Adapter . . . . . . . . . . . . . . . . . . . . . . 44

2 Using Film and Other Media

Using Epson Film . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Temperature and Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Preparation Before Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Handling Media After Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Removing the Backing Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Additional Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

5

6 | Contents

Loading Film in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Selecting the Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Setting Up Automatic Media Tracking and Identification. . . . . . . . . 48

Placing the Roll in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Loading the Film for Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Cutting Film with the Built-in Cutter. . . . . . . . . . . . . . . . . . . . . . . . 56

Printing Trim Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Removing the Roll from the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 57

Using the Film Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Attaching the Film Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Removing and Storing the Film Basket . . . . . . . . . . . . . . . . . . . . . . . 64

Using Epson Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Guidelines for Using Epson Media . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Loading Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Loading Heavy Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Adjusting the Platen Gap for Thick or Thin Paper . . . . . . . . . . . . . . 69

Using the Paper Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Catching Printouts in Front of the Printer . . . . . . . . . . . . . . . . . . . . 70

Catching Printouts Under the Printer . . . . . . . . . . . . . . . . . . . . . . . . 71

Storing the Paper Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Customizing the Settings for Your Paper . . . . . . . . . . . . . . . . . . . . . . . . . 73

Creating Custom Paper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Printing Your Custom Paper Settings . . . . . . . . . . . . . . . . . . . . . . . . 74

Selecting Custom Paper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

3 Maintaining and Transporting the

Printer

Maintaining White Ink Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Storing and Shaking White Ink Cartridges . . . . . . . . . . . . . . . . . . . . 78

Shaking the Installed White Ink Cartridge . . . . . . . . . . . . . . . . . . . . 79

Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Printing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Viewing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

6

Contents | 7

Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Checking the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Running a Cleaning Cycle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Refreshing the White Ink Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Automatically Checking and Cleaning the Print Head . . . . . . . . . . . 86

Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Replacing the Paper Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Removing the Old Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Installing the New Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Replacing the Maintenance Tank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . 101

Moving the Printer on the Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . . 103

Storing the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

4 Solving Problems

Diagnosing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Solving Miscellaneous Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . 115

Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Uninstalling and Reinstalling the Driver . . . . . . . . . . . . . . . . . . . . . . . . 119

A Specifications

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Safety Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

7

8 | Contents

Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Cut Sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

B Control Panel Summary

Control Panel Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

LCD Display Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Menu Setting Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Index

8

9

Introduction

Note: The CD, which

includes the Network
Guide, is for Windows

only. Macintosh users
can view the guide at
epson.com/support (U.S.)
or epson.ca/support
(Canada). Select your
product, then choose
Documents & Manuals.

This User’s Guide provides important information on setting up and using
your printer, loading paper, and replacing ink cartridges. It also tells you
how to maintain your printer to keep it working at its best, and provides
troubleshooting tips in case you have a problem.

For additional information, see the following:

• The Quick Reference Guide provides a handy summary of procedures for

daily use and printer maintenance—loading paper, replacing ink

cartridges and other components, cleaning and aligning the print head,

and using the printer’s menu system. Attach it to your printer for easy

reference.

• The on-screen Network Guide on the CD-ROM provides instructions

for setting up and using your printer on a network.

Warnings, Cautions, Notes, and Tips

Please follow these guidelines as you use this book:

WARNINGS must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your printer.

Tips contain additional hints on how to get the most out of your printer.

9

10 | Introduction

Tip : Check the Epson Pro

Imaging website at
www.proimaging.epson.
com for accessories and
options that are currently
available.

Options and Accessories

Your Epson Stylus® Pro WT7900 offers these optional upgrades and
accessories:

Optional equipment

Option Part number

Epson SpectroProofer 24-inch SPECTRO24

Epson SpectroProofer 24-inch UV SPECTRO24UV

One-year extended warranty for printer EPPWT79B1

Two-year extended warranty for printer EPPWT79B2

One-year extended warranty for SpectroProofer EPPSPB1

In addition, you can order these user-replaceable items:

Consumables and user-replaceable parts

Part Part number

Replacement maintenance tank (see page 97) C12C890191

Replacement paper cutter (see page 94) C12C815331

Roll media adapters (2) C12C811241

Ink Cartridges See page 89 for a

complete list.

You can purchase optional equipment and genuine Epson ink and paper
from an Epson Professional Imaging Authorized Reseller. To find the
nearest reseller, visit www.proimaging.epson.com (U.S. sales), www.epson.ca
(Canadian sales), or call 800-GO-EPSON (800-463-7766).

10

Tip : If you experience
difficulty with the
toll-free line or your
Unit ID number, call
[phone].

Note: If you need help
using the optional
SpectroProofer with your
RIP, contact your
workflow software
vendor.

Introduction | 11

Where to Get Help

Epson provides technical support and information on the installation,
configuration, and operation of professional printing products through the
Epson Preferred Limited Warranty Plan. Dial [phone], 6
6

PM, Pacific Time, Monday through Friday. Days and hours of support are

subject to change without notice.

Before you call, make sure you have your Unit ID number, which is
included with the Epson Preferred Limited Warranty Plan information that
came with your printer. You’ll also need your printer serial number and
proof of purchase.

Visit Epson’s support website at epson.com/support (U.S.) or
epson.ca/support (Canada) and select your product for solutions to
common problems. You can download drivers, firmware, and
documentation, get FAQs and troubleshooting advice, or e-mail Epson
with your questions.

SM

AM to

Caution: Using an
improperly shielded
cable—especially a cable
more than 10 feet (3 m)
long—may cause the
printer to malfunction.

Note: USB 2.0 is
required to run the
printer at full speed.

System Requirements

To use the utility software for your printer in either a stand-alone or
peer-to-peer network environment, your system should meet these
requirements:

• IBM

• Microsoft

• At least 2GB of RAM (4GB or more recommended)

• At least 32GB of free hard disk space for software and processing files

• Quad-speed (4×) CD-ROM or DVD drive for installing the printer

• For USB connection: a Windows-compliant USB Hi-Speed 2.0 port

• For Ethernet connection: Ethernet equipped PC and a Category 5

®

-compatible PC with a Pentium® 4, 3 GHz or higher processor

recommended

®

Windows® 7 (32- or 64-bit), Windows Vista®, Windows

Vista x64, Windows XP, or Windows XP Professional x64 Edition

software

and a shielded USB “AB” cable from Series A (computer) to Series B

(printer), up to 10 feet (3 m) long

(or higher) cable. Required for use of myEpsonPrinter.com.

11

12 | Introduction

Important Safety Instructions

Before using your printer, read the following safety instructions to make sure
you use the equipment safely and effectively.

• The Epson Stylus Pro WT7900 weighs approximately 220 lb (100 kg).

When lifting it onto the stand, make sure you have four people holding

the printer (see page 21).

• When setting up the printer, make sure you have enough space around

it (see page 17). Leave enough space in front so you can attach the film

basket.

• Place the printer on a flat, stable floor. The printer will not operate

properly if it is tilted or at an angle.

• Avoid places subject to rapid changes in temperature and humidity. Also

keep the printer away from direct sunlight, strong light, or heat sources.

• Avoid places subject to shocks and vibrations.

• Keep the printer away from dusty areas.

• Keep your entire computer system away from potential sources of

electromagnetic interference, such as loudspeakers or the base units of

cordless telephones.

• Place the printer near a wall outlet where the plug can be easily

unplugged.

• Use only the type of power source indicated on the label.

• Connect the printer to a properly grounded outlet. Avoid using an

outlet on the same circuit as a photocopier or air control system that

regularly switches on and off.

• Avoid using electrical outlets controlled by wall switches or timers.

• Use only the power cord that comes with the printer. Use of another

cord may result in fire or electric shock.

• The printer’s power cord is designed for use with the printer only. Using

it with other equipment may result in fire or electric shock.

• Do not use a damaged or frayed power cord.

12

Introduction | 13

•

If you use an extension cord with the printer, make sure the total ampere

rating of devices plugged into the extension cord does not exceed the

cord’s ampere rating. Also, make sure the total ampere rating of all

devices plugged into the wall outlet does not exceed the wall outlet’s

ampere rating.

• Do not block or cover the openings in the printer’s case.

• Do not put your hand inside the printer during printing.

• Do not move the print head by hand unless instructed to do so by an

Epson service technician; otherwise you may damage the printer.

Caution: Always turn
the printer off using the

P power

you press this button,
POWER OFF appears on
the LCD panel and the

P power light flashes.

Do not unplug the printer
or turn off the power to
the printer until the panel
shuts off and the

P power light stops

flashing. This ensures
that the print head is
safely capped.

button. When

• Do not insert objects through the slots. Take care not to spill liquid on

the printer.

• Do not attempt to service the printer yourself.

• Power down the printer from the control panel, unplug the printer, and

refer servicing to qualified service personnel under the following

conditions:

The power cord or plug is damaged; liquid has entered the printer; the

printer has been dropped or the cabinet damaged; the printer does not

operate normally or exhibits a distinct change in performance.

• Before transporting the printer, make sure the print head is in the far

right (home) position.

For California customers only:
The lithium batteries in this product contain
Perchlorate Material - special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.

13

14 | Introduction

Ink Cartridge Safety Instructions

• Keep ink cartridges out of the reach of children and do not drink the

ink.

• Store ink cartridges in a cool, dark place.

• If ink gets on your skin, wash it off with soap and water. If ink gets in

your eyes, flush them immediately with water.

Caution: To prevent ink
leakage, don’t shake
cartridges too forcefully.

• Shake all ink cartridges before installing them for best results (see

page 88). White ink cartridges must be shaken regularly to maintain

print quality, even after being installed (see page 78).

• Do not use an ink cartridge beyond the date printed on the cartridge

carton.

• Use up the ink cartridge within six months of installation for best

results.

• Do not dismantle ink cartridges or try to refill them. This could damage

the print head.

• After bringing an ink cartridge inside from a cold storage site, allow it to

warm up at room temperature for at least three hours before using it.

• The IC chip on the ink cartridge retains a variety of cartridge

information, which allows you to remove and reinsert it freely.

• If you remove an ink cartridge for later use, protect the ink supply area

from dirt and dust, and store it in the same environment as this product.

Note that there is a valve in the ink supply port, making covers or plugs

unnecessary, but care is needed to prevent ink from staining items that

the cartridge touches.

• Do not touch the ink supply port, its surrounding area, or the green IC

chip on the top of the ink cartridge. Doing so may affect normal

operation and printing.

14

Introduction | 15

Printer Parts

These illustrations show the parts of the Epson Stylus Pro WT7900.

Front

Roll paper holder

Front cover

Back

Optional
SpectroProofer
port

Ink bay

Film
basket
guide

Roll paper cover

Control
panel

Ink bay

Manual
holder

Casters

Paper basket

Film basket

Network interface
port

USB port

Maintenance

tank

AC inlet

15

16 | Introduction

Control Panel

Paper
light

Power
light and
button

Pause/reset
light and button

LCD Display

Ink
light

Head cleaning button

Ink open button

LCD
display

Paper feed button (up)

Paper release (ePlaten™)
light and button

OK button

Menu button

Paper cut
button

Paper feed button (down)

Paper source button

Paper
source

Ink cartridge
status

SpectroProofer
availability

Platen gap
setting

Days until white ink
cartridge shaking

Roll paper
margin

Roll paper
remaining

Maintenance
tank status

White ink or cleaning liquid
in print head

16

17

Chapter 1:
Setting Up
the Printer

WARNING: Four people are

required to unpack and set
up the printer.

Note: When choosing a
place for the printer, leave
adequate room for easy
access and ventilation.
Avoid locations subject to
direct sunlight, excessive
heat, moisture, or dust.
Also avoid locations near
potential sources of
electromagnetic
interference, such as
loudspeakers, cordless
phones, TVs, or air
conditioners.

This chapter includes the following information:

• Unpacking and assembling the Epson Stylus Pro WT7900

• Connecting the power cord

• Installing ink

• Connecting to your computer and a network

• Installing the printer software

• Updating the printer firmware

• Configuring the printer for a network

Unpacking and Assembling the Printer

Before you begin, make sure you have sufficient space to set up and use the
printer—at least 12 inches (300 mm) on all sides in addition to these
dimensions:

• 53 × 26 inches (1356 × 667 mm) without the film basket installed

• 53 × 57 inches (1356 × 1442 mm) with the film basket installed

For assembly, you need floor space of approximately 8 × 8 feet (2.4 × 2.4 m)
for the printer and stand.

17

18 | Setting Up the Printer

Unpacking and Assembling the Stand

1. Lift the box up and away from the shipping pallet. Then remove the box

2. Unpack the stand and make sure you have all these items.

containing the stand and paper basket.

Note: Make sure you
tighten all bolts before
moving to the next
section.

2 Sides

Horizontal strut

Manual holder

Hex wrench

2 Wing screws with
lock washers

6 Bolts

3. Insert the strut into the left side as shown. (The sides are labeled

R.)

L and

18

Setting Up the Printer | 19

4. Fasten the strut with 3 bolts as shown. Use the hex wrench to tighten the

bolts.

19

20 | Setting Up the Printer

5. Insert the strut into the right side and fasten it with 3 bolts as shown.

6. Lock the casters.

20

Setting Up the Printer | 21

Unpacking the Printer and Mounting It on the Stand

1. Make sure you have all the items shown below:

11 Ink cartridges

Cable guides

Printer

Roll paper
holders

Bundled roll paper

Documentation
and software CD

Power cord

Note: Make sure you
save the box and
packaging in case you
need to ship the printer.

WARNING: Four or more
people are required to lift the
printer. To avoid damaging
the printer, hold it only by the
four handgrips.

2. Remove the cardboard panels and other packing materials from around

the printer.

3. Have four people lift the printer using the handgrips, two in front and

two in back.

21

22 | Setting Up the Printer

4. Lower the printer onto the stand with the stand’s horizontal strut in

5. Fasten the printer to the stand with the wing screws and washers.

front, as shown. Align the pegs on the stand with the holes on the

bottom of the printer.

22

Setting Up the Printer | 23

Attaching the Paper Basket

The paper basket is a cloth sheet that attaches to the printer stand and
catches your paper prints as they come out.

1. Make sure you have all the parts shown below:

2 Black plastic
connectors

1 Square
pole and 2
round poles

Basket cloth

2 Paper guides

2 Pins

Rod

2 Posts

2. Insert the two short posts as shown, one on each side of the stand.

23

24 | Setting Up the Printer

3. Use the pins to fasten the posts in place. Make sure the pins are pushed

in all the way.

4. Insert the round and square poles into the basket cloth as shown.

24

Setting Up the Printer | 25

5. Place the basket under the printer as shown.

6. Snap the center pole into the holders on each side of the stand.

25

26 | Setting Up the Printer

7. Push the black plastic connectors onto both ends of the square pole.

8. Push the black plastic connectors onto the posts on each side of the

stand.

26

Setting Up the Printer | 27

9. Snap the back pole into the holders as shown.

10. Hook the loops around the pins on the back of the stand legs.

27

28 | Setting Up the Printer

11. Insert the rod into the fabric channel.

12. Insert the free ends of the rod into the holes in the sides of the stand.

28

Setting Up the Printer | 29

13. To keep the cloth off the ground, loop the tabs over the ends of the rod

as shown.

14. Attach the paper guides to the bottom of the printer as shown:

15. Make sure the paper guides hang straight down, then fold the paper

basket all the way up so it’s in the vertical position.

29

30 | Setting Up the Printer

Assembling the Film Basket

The film basket is used when printing on special media such as Epson
ClearProof Film, and can be detached and stored when printing on paper
(see page 64). Follow the steps below to prepare it for use.

1. Make sure you have all the parts shown below:

Rods

Scissor arms

Basket cloth

Straps

Film basket guides
and pins

Pins

2. Position the film basket guides as shown, with the channels in the guides

facing each other.

30

Setting Up the Printer | 31

Note: Once inserted, the

pins cannot be removed.

3. Insert the pins through the guides, pressing them into place.

4. Open one of the scissor arms as shown. Insert two long rods (A) and one

short rod (B) into the plastic connectors.

31

32 | Setting Up the Printer

5. Feed the basket cloth onto rods A and B as shown.

6. Connect the other scissor arm as shown.

32

Setting Up the Printer | 33

Note: Once inserted, the

pins cannot be removed.

7. Insert six pins into the plastic connectors to secure the rods.

8. Set the basket upright, then press the straps onto the film basket in the

indicated positions.

Note: Do not place heavy
objects such as paper
rolls in this basket, or it
may get damaged. The
basket can support up to

6.6 lbs (3 kg).

Now go to “Completing Setup and Connecting the Power Cord” on
page 34.

33

34 | Setting Up the Printer

Completing Setup and Connecting the Power Cord

1. Attach the manual holder to the left or right side of the stand. Store the

2. Unlock the casters. Then move the printer to the place of use. (The

printer manuals in the holder.

casters are meant for moving the printer for only a short distance.) Lock

the casters after moving.

34

Setting Up the Printer | 35

Tip: After removing

protective materials,
touch a metal part of the
printer to discharge static
electricity.

3. Remove any packing tape and plastic film. Check these areas:

• the front cover

• the ink compartment covers

• the maintenance tank(s)

4. Open the roll paper cover and remove the tape and packing material.

35

36 | Setting Up the Printer

5. Open the front cover and remove the tape and packing material.

6. Close the front cover.

Save the packing material in case you need to ship the printer.

7. Connect the power cord to the AC inlet on the back of the printer.

36

Setting Up the Printer | 37

8. Attach the cable guides to the left or right side of the printer back and

route the power cord to the side of the printer as shown.

Caution: Do not use an
outlet that is controlled
by an automatic timer or
wall switch. Otherwise,
you may accidentally shut
off the printer and cause
damage.

Caution: Always turn off
the printer by pressing
the P power button.
During shutdown, the
printer caps the print
head and flushes it with
cleaning fluid. This takes
several minutes to
complete. To prevent
damage, never unplug
the printer during this
process.

Power cord on left side

Power cord on right side

9. Plug the power cord into a properly grounded electrical outlet.

Installing Ink

Use the ink cartridges that came with your printer for initial ink charging.
During the initial installation process, it is normal for most of the ink in each
cartridge to be used.

The cartridges shipped with your printer are provided mainly to charge the
ink system. Make sure you order a new set of cartridges as soon as possible.

1. Press the P power button to turn on the printer. In a moment,

INSTALL INK CARTRIDGE appears on the LCD display and the ink

covers pop open slightly.

37

38 | Setting Up the Printer

2. Open both ink covers.

Caution: Do not touch
the green chip on top of
the cartridge, or you may
damage it.

3. Remove the ink cartridges from their packages. Gently shake each

cartridge as shown below for the following durations:

• White ink cartridge: 30 seconds (about 100 times)

• Other ink cartridges: 5 seconds

38

Setting Up the Printer | 39

4. Note the location of the slot corresponding to each cartridge.

Left ink bay Right ink bay

Slot no. Cartridge Slot no. Cartridge

1 Cyan (C) 7 Vivid Magenta (VM)

2 Orange (O) 8 Cleaning Liquid (CL)

3 Yellow (Y) 9 Green (G)

4 Light Cyan (LC) 10 Photo Black (PK)

5 White (WT) 11 Vivid Light Magenta (VLM)

6 Cleaning Liquid (CL)

5. Install the ink cartridges in the printer.

Hold each cartridge with the arrow pointing toward the printer, then

insert it into its slot until it clicks into place. Make sure you insert each

cartridge all the way into the correct slot.

39

40 | Setting Up the Printer

Caution: Charging takes

about 15 minutes. Never
turn off the printer,
remove the maintenance
tank, or open the front
cover or ink covers while

P power light is

the
flashing, or you may
damage the printer.

6. After installing all 11 cartridges, close the ink covers. The printer begins

charging the ink delivery system and the P power

After ink charging is completed, you need to load paper before

light flashes.

READY will

appear on the display.

Aligning the Print Head

Before using your printer, you need to align the print head for best results.

1. Load the bundled roll paper included with the printer. See page 49 for

instructions on loading roll media.

When you’re prompted to choose the paper type, select

Paper

.

Bundle Roll

2. Follow the instructions on page 87 to align the print head.

After the alignment is complete, return to this chapter and follow the
remaining instructions to finish setting up your printer.

40

Setting Up the Printer | 41

Connecting to Your System

You can use USB and/or Ethernet network connections.

For USB connection, make sure your system has the appropriate port and
you have a standard, shielded cable up to 10 feet (3 m) in length.

To connect to a network hub, you need a standard RJ-45 CAT-5 network
cable. To connect directly to your computer’s network interface, you need
an RJ-45 CAT-5 crossover cable.

1. Make sure that both the printer and the computer are turned off.

2. Plug the interface cable into the appropriate port on the printer.

USB connection

Network connection

3. Plug the other end of the cable into the appropriate connector on your

computer or router.

Installing the Software

Follow these steps to install the software for your printer (Windows only).

1. Make sure your printer is turned off.

2. Turn on your computer.

41

42 | Setting Up the Printer

Note: You can check for a

newer version of your
driver on the Epson
support site at
epson.com/support (U.S.)
or epson.ca/support
(Canada).

If you see an AutoPlay
window, click Run
Setup.exe. If you see a
User Account Control
screen, click Yes or
Continue.

3. Insert the printer software CD-ROM in your computer. The installer

starts automatically.

You see this screen:

4. Click the

5. Read the license agreement and click

Install button.

Accept.

Note: If you see a Found
New Hardware Wizard
screen, select No, not
this time, click Next, and
click Next again.

Note: The CD, which
includes the Network
Guide, is for Windows
only. Macintosh users
can view the guide at
epson.com/support (U.S.)
or epson.ca/support
(Canada). Select your
product, then choose
Documents & Manuals.

6. For a USB connection, when you see a screen asking you to turn on the

printer, press the printer’s Ppower button. (Make sure the printer is

connected; see page 41.)

For a network connection, click the

created for the printer, and click

If you didn’t create a port for the printer, select

7. When you see the final installation screen, click

Manual button, select the port you

OK.

FILE.

Exit.

8. Register your printer with Epson, then remove the printer software

CD-ROM.

9. If you need to create a port, see the on-screen Network Guide.

Go to the next section to update the printer firmware, if necessary.

42

Setting Up the Printer | 43

Updating Your Printer Firmware

To keep your printer features and functionality up to date, you should check
for a newer version of firmware on the Epson support site and update your
printer, if necessary.

Checking the Current Firmware Version

1. Press the r Menu button.

Note: The printer must be
in Ready mode with paper
loaded to update the
firmware.

Caution: Don’t turn off
the printer while the
firmware is updating.

2. Press the d button until

PRINTER STATUS is highlighted, then press

r.

3. Press r again and note the firmware version displayed.

4. When done, press to exit the menu.

Downloading and Updating the Firmware

1. Click the EPSON LFP Remote Panel icon on your desktop. You see

the LFP Remote Panel.

2. Select your printer, then click the

When you see the prompt, click

Panel utility automatically locate and download the latest firmware from

the Epson website.

If you need to download the firmware manually, visit Epson’s support

website at epson.com/support (U.S.) or epson.ca/support (Canada),

select your product, then click

Choose the latest firmware and follow the instructions on the screen.

3. Make sure your printer is turned on, its LCD displays

connected to your computer or network, then choose your printer.

Firmware Updater button.

OK to have the EPSON LFP Remote

Drivers & Downloads.

READY, and it is

Note: For more
information on using the
LFP Remote Panel, click
Help to see the on-screen
guide.

4. Click

5. If the firmware version of the file is newer, click

Browse and find the firmware file that you just downloaded and

extracted. Select the file and click

Choose or Open.

Update to start the

firmware updating process. (If it is the same, you don’t need to update.)

43

44 | Setting Up the Printer

6. When the update is complete, close the Firmware Updater window and

If you connected your printer to a network, follow the instructions in the
next section to configure the printer for your network.

Configuring the Printer’s Network Adapter

Once the printer is connected to your network, follow these steps to
configure it:

1. Turn on the printer.

2. Start EpsonNet Config. The EpsonNet Config program searches for all

Epson LFP Remote window.

Epson printers on the network and displays the MAC address and IP

address for each printer that it finds.

T

3. Highlight the printer that you want to configure and click

Configuration to access the TCP/IP selection screen.

4. If necessary, contact your network administrator for instructions on

assigning an appropriate IP address.

For more information on configuring the printer, see the on-screen Network

Guide.

44

45

Chapter 2:
Using Film and
Other Media

The Epson Stylus Pro WT7900 is designed to print with white ink on
selected Epson media, such as Epson ClearProof™ Film and CrystalClear™
Film. These media are available as rolls in either a 17-inch or 24-inch width
(432 mm or 610 mm). You can also print on a variety of other roll paper and
cut sheet media by customizing the settings for your paper.

Additional film types may be available. Check the Epson Pro Imaging
website at www.proimaging.epson.com or your Epson Professional Imaging
Authorized Reseller for more information.

This chapter includes the following topics:

• Using Epson film

• Loading film in the printer

• Using the film basket

• Using Epson paper

• Using the paper basket

• Customizing paper settings

Using Epson Film

Note: Refer to the

instructions included with
the media for details.

The characteristics of Epson film differ from other media you may be used
to. When printing on Epson film, carefully follow the guidelines below for
best results.

Temperature and Humidity

To ensure consistent color in the white areas of your prints, use Epson film
within these environmental conditions:

• Temperature: 68 to 77 °F (20 to 25 °C)

• Humidity: 40 to 60% RH

To maintain print quality, keep your prints in the same conditions. Avoid
direct sunlight, high temperature, and high humidity. Keep unused media in
its original packaging—including the bag, end caps, and box—and store it at
room temperature and in a dry location.

45

46 | Using Film and Other Media

Preparation Before Printing

• When printing with Epson film, attach the film basket and use it to

catch your prints (see page 59).

• If you’ve been printing with media other than Epson film, paper dust

may have accumulated on the platen. This can transfer to your film

during printing. If necessary, clean the inside of the printer as described

on page 99.

• If the backing material has separated from the film, or if the end of the

roll is uneven or wrinkled, cut off the end of the roll in a straight line

before loading.

• Do not remove the white backing material before loading the film in the

printer. The backing material protects the film from damage during

printing.

Handling Media After Printing

• Remove each printout as it is dropped into the film basket. If you allow

printouts to stack, they may get scratched.

Caution: To avoid
damaging your print, wait
until it’s completely dry
before removing the
backing.

• To avoid marring, do not touch the printed surface immediately after

printing. Handle the media by its edges only.

Removing the Backing Material

Epson ClearProof Film has a thin, white backing material that protects the
media from damage during printing. Wait until the print is completely dry
before removing the backing.

1. Apply a piece of adhesive tape to the backing material at one corner. Use

the tape to separate the backing from the film.

46

Caution: Static electricity
is generated when
removing the backing.
Keep away from delicate
instruments when
removing it.

Using Film and Other Media | 47

2. Continue to remove the backing slowly and carefully to avoid creasing

the media.

3. Once you’ve removed the backing, touch a metal part of the printer (or

other grounded object) to discharge possible static electricity buildup

caused by removing the backing.

Additional Handling Precautions

• Do not wet the surface of your printouts—for example, by cleaning

them with a moist cloth. Otherwise water stains may be left behind.

• Avoid storing your printouts where they will be exposed to high

temperature, humidity, or direct sunlight.

Loading Film in the Printer

See the sections below for instructions on making appropriate printer
settings and loading the film for printing.

Note: If you want to print
with media other than
Epson film, you’ll need to
change the Paper Type
setting. See page 65 for
more information.

Selecting the Paper Type

Whenever you print with Epson film, be sure to select ClearProof Film as
the

Paper Type setting:

1. Press r

2. Press u or d to select

3. Select

4. Select

5. Press to exit the menu.

Menu.

PAPER SETUP, then press r.

PAPER TYPE, then press r.

ClearProof Film, then press the OK button to save the setting.

47

48 | Using Film and Other Media

Setting Up Automatic Media Tracking and Identification

Before you load roll media in the printer, you can set up the automatic
media tracking system. This system prints a barcode on the edge of the film
that indicates the media type, roll length, and the alert setting.

When the printer is turned on or roll media is placed in the printer, the
barcode is scanned and the amount of roll media remaining is displayed on
the LCD panel. You will see an alert message when the roll is nearly used up.

The barcode is printed when you press the Paper release (ePlaten)
button.

Tip : You can use
Maintenance mode to
switch the units of
measurement in the
printer from meters to
feet. See page 93 for
instructions.

Make sure

PAPER OUT appears on the control panel. Then follow these

steps to set up the automatic media tracking system:

1. Press r

2. Press u or d to select

3. Press r to select

4. Press r to select

5. Press d, select

6. Press u to go back to

7. Press d to select

Menu.

PAPER SETUP, then press r.

ROLL PAPER REMAINING.

REMAINING PPR SETUP.

ON, and press OK.

REMAINING PPR SETUP.

ROLL PAPER LENGTH.

8. Press r, then select the length of the roll media loaded in the printer,

from 15 to 300 ft (5 to 99.5 m), then press

9. Press l, then press d to select

ROLL LENGTH ALERT.

OK.

10. Press r, then select the length at which you want to receive an alert

message, from 3 to 50 ft (1 to 15 m), then press

OK.

11. Press to exit the menu.

48

Using Film and Other Media | 49

Placing the Roll in the Printer

1. Open the roll paper cover.

2. Push the lock lever down firmly, then move the roll paper holder to the

left.

49

50 | Using Film and Other Media

3. Set the roll on top of the printer.

4. If necessary, adjust the roll paper adapters to fit the core size of the roll

paper.

2-inch core:

3-inch core:

50

Using Film and Other Media | 51

5. Release the tension lever on both adapters.

6. Push the adapters into the paper core at both ends of the roll. Then press

down on the tension levers to secure the adapters on the roll.

51

52 | Using Film and Other Media

7. Move the roll paper to the right side until it touches the roll paper guide.

8. Slide the roll paper holder to align the u arrow with the roll paper

adapter.

52

Using Film and Other Media | 53

9. Roll the paper slowly into position.

10. Grasp the handle on the left roll paper holder and slide it to the right as

far as it will go. Make sure the roll paper is pushed all the way to the

right, as shown.

53

54 | Using Film and Other Media

11. Pull up the lock lever to lock the paper in place.

Loading the Film for Printing

1. Press the l Paper Source button until the or roll icon appears

on the LCD display.

Caution: To avoid
feeding excess roll paper,
make sure the sheet
icon does not appear on
the LCD display.

• Choose if you want the paper to be cut automatically after each

page is printed.

• Choose if you want to decide for yourself when to cut the paper

(see page 56 for instructions).

2. If the light is not on, press the button to release the platen.

54

Caution: Don’t pull the
paper down further than
shown, or it may get
wrinkled when it moves
into position.

Using Film and Other Media | 55

3. Insert the paper into the slot.

If the paper doesn’t come out, you may need to lower the suction by

pressing the d button. Make sure you return the suction to normal after

the paper is loaded.

4. Close the roll paper cover.

5. Press the button to hold the paper against the platen.

55

56 | Using Film and Other Media

Wait for the paper to move into position automatically, or press the

Note: Opening the front
cover causes printing to
stop. Do not open the
front cover while printing
is in progress, or your
print quality might be
affected.

6. If you see a question on the display about paper settings, select

settings are correct, or select

to save your settings.

7. If the edge of the paper is uneven or wrinkled, press the button to

cut the edge.

Cutting Film with the Built-in Cutter

button to move the paper into position right away.

Yes if the

No and then change the settings. Press OK

Note: The minimum
printout length when
using Auto Cut is 16.5
inches (420 mm). For
shorter lengths, you need
to turn off Auto Cut and
cut the film as described
here.

When you’re not using the Auto Cut On setting, you can cut roll paper
by pressing a button after your print job is finished.

1. Before you print, press the l Paper Source button until you see the

roll (Auto Cut Off) icon on the LCD display.

2. Run your print job.

3. Press and release the button. When the selection menu appears,

CUT, then press OK. The paper is cut.

select

4. If the paper cannot be cut by the built-in cutter, press the d button to

feed the paper to the manual cutting position. Then cut it manually.

Printing Trim Lines

You can print trim lines on the right edge of your pages (Auto Cut On) or
on the right and bottom edge (Auto Cut Off).

1. Press r

2. Press r again to select the

3. Press d to select

Menu.

PRINTER SETUP menu.

PAGE LINE, then press r.

4. Press d or u to select

ON, then press OK to save the setting.

A check mark appears next to the selected setting.

5. Press to exit the menu.

56

Using Film and Other Media | 57

Removing the Roll from the Printer

1. Open the roll paper cover.

2. Press the button to release the paper. It is rewound automatically. If

automatic media tracking is on, the barcode and paper information is

printed.

3. If you don’t plan to reload paper immediately, press the button

again to exit paper loading mode.

57

58 | Using Film and Other Media

4. Push down the lock lever firmly to release it. Then grasp the handle on

the roll paper holder and slide it all the way to the left to release the roll.

5. Roll the paper forward so that it rests on top of the printer.

58

Using Film and Other Media | 59

6. Pull up the tension levers, then remove the adapters from the paper roll.

Note: Do not place heavy
objects such as paper
rolls in this basket, or it
may get damaged. The
basket can support up to

6.6 lb (3 kg).

7. Rewind the roll carefully and place it in its original package.

Using the Film Basket

Use the film basket whenever you print on Epson film. The film basket
protects your prints from smearing or other damage, and can hold prints up
to 36 inches (914 mm) long. Remove each printout as it is dropped into the
basket. If you allow printouts to stack, they may get scratched.

59

60 | Using Film and Other Media

Attaching the Film Basket

Note: If you’re using the

optional SpectroProofer,
you don’t have to remove
it in order to attach the
film basket.

Before attaching the film basket, you need to move the paper basket to the
fully upright position. Follow the instructions below.

1. Lower the paper guides as shown. Compress the side tabs on the guides

to release them.

60

Using Film and Other Media | 61

2. Raise the main arm of the paper basket all the way up. Then raise the

lower part of the basket and secure it with the hook-and-loop fastener

straps, as shown below.

3. Unhook the storage cord and open the film basket.

61

62 | Using Film and Other Media

If desired, bundle the cord using the strap as shown.

4. Make sure the straps shown below are positioned correctly. If necessary,

slide the straps to the indicated positions.

62

Using Film and Other Media | 63

5. Align the basket with the guides on the printer. If necessary, push down

on the front of the basket to adjust its height.

6. Slide the basket into the channels on the guides. Make sure the basket is

inserted all the way.

63

64 | Using Film and Other Media

Removing and Storing the Film Basket

When you’re done using the film basket, you can remove it from the printer
and fold it up for storage as described below.

1. Pull straight back on the film basket to detach it.

Tip: For best results, loop
the cord around the top
metal bar before hooking
it.

2. Fold up the basket as shown. Use the storage cord to keep it closed.

64

Using Film and Other Media | 65

Using Epson Paper

Although the Epson Stylus Pro WT7900 is designed to work primarily with
Epson film, it is possible to print on other selected Epson paper types. Check
the Epson Pro Imaging website at www.proimaging.epson.com or your
Epson Professional Imaging Authorized Reseller for compatible media.

Always test samples of paper stock in the printer before purchasing large
quantities or printing large jobs. If you use non-Epson paper or other media,
you may need to adjust the settings for your paper. See page 73 for
instructions.

The following table shows the paper sizes you can use:

Supported paper sizes

Roll paper Cut sheets

Width

Length

Maximum
external roll
diameter

Thickness

10 to 24.0 in.
(203 to 610 mm)

2 in. core: 147.6 ft (45 m)
3 in. core: 662.7 ft (202 m)

2 in. core: 4 in. (103 mm)
3 in. core: 6 in. (150 mm)

3.15 to 19.7 mil
(0.08 to 0.5 mm)

Letter size up to 24 in.
(610 mm)

Up to 62 inches (1580 mm)

—

3.15 to 59 mil (0.08 to 1.5 mm)

Guidelines for Using Epson Media

Follow these guidelines, as well as those included in your paper package,
when printing on Epson paper and other media:

• Avoid touching the printable surface with your bare hands. Fingerprints

may affect print quality. Handle media by the edges or use cotton

gloves.

• Be careful not to bend or scratch the paper.

• Always choose the correct Media Type setting in your printer software

before you send your job. If your paper does not appear on the control

panel, check the instructions included with the paper, or look on the

Epson website (www.proimaging.epson.com). If you are using

65

66 | Using Film and Other Media

non-Epson paper, consult the manufacturer for the best setting. You

may have to experiment with different settings to determine which one

is best for the media you’re using.

• Always select the correct paper source (roll or sheet) in both the printer

software and on the printer’s control panel.

• Keep unused media in its original packaging and store it in a cool, dry

place to maintain quality. Avoid storing your printouts where they will

be exposed to high temperature, humidity, or direct sunlight.

• Store sheet media on a flat surface.

• If you’re loading heavy paper, you may need to increase the paper

suction by pressing the u button. For lightweight paper, decrease the

suction by pressing the d button.

Although not recommended for long periods of time, you can leave your roll
paper in the printer when you print on cut sheets; make sure it is removed
from the paper path and rolled up.

How you load the paper depends on its thickness:

Note: For heavy paper,
you may need to increase
the suction by pressing

u button. This helps

the
hold the paper in place
during loading and
printing.

For lightweight paper,
decrease the suction by
pressing the

d button.

• For most paper, see the section below.

• For stock thicker than 19 mil (0.5 mm), see page 68.

Loading Cut Sheets

Make sure you load paper in the portrait orientation (short edge first).

You can load paper without pressing the button. This prevents
scratching and is fast and easy.

1. Make sure the printer is turned on and the roll paper cover is closed.

66

Using Film and Other Media | 67

2. Press the l Paper Source button until the sheet icon appears on the

LCD display.

3. Feed the sheet into the paper slot until it meets resistance. Make sure the

right edge of the paper is straight and aligned with the vertical line on

the roll paper cover.

4. Press d. The sheet feeds into printing position automatically.

5. If you see a question on the display about paper settings, select

settings are correct, or select

No and then change the settings. Press OK

Yes if the

to save your settings.

6. Print your page. After it is finished, the sheet stays in the printer.

7. To remove your print, press the d button while holding the sheet.

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68 | Using Film and Other Media

Loading Heavy Sheets

Make sure you load paper in the portrait orientation (short edge first).

1. Make sure the printer is turned on and the roll paper cover is closed.

2. Press the l Paper Source button until the sheet icon appears on the

LCD display.

Note: You may need to
increase the suction by
pressing the u button.
This helps hold the paper
in place during loading
and printing.

3. Press the button.

4. Feed the sheet into the paper slot. Make sure the right and top edges of

the paper are straight and aligned with the horizontal and vertical lines

on the printer.

5. Press the button.

Wait for the paper to move into position automatically, or press the

button to move the paper into position right away.

68

Using Film and Other Media | 69

6. If you see a question on the display about paper settings, select Yes if the

settings are correct, or select

No and then change the settings. Press OK

to save your settings.

7. Print your page. After it is finished, the sheet stays in the printer.

8. To remove your print, press the d button while holding the sheet.

Note: If you notice head
strikes on your prints,
make sure your paper is
flat. You can also try
changing the PLATEN
GAP setting to WIDE. If
that doesn’t solve the
problem, try changing it
to WIDER.

Caution: To avoid
damaging the printer,
make sure you do not
select the NARROW
setting when you print
on thick media.

Adjusting the Platen Gap for Thick or Thin Paper

When you print on unusually thick or thin paper, you may need to adjust
the platen gap setting.
quality is not satisfactory when using very thin or very thick stock, you may
need to change this setting

1. Press r

Menu.

2. Press r again to select

PLATEN GAP.

STANDARD is selected as the current setting.

3. Use the u or d button to choose

WIDEST.

4. Press

OK to save the setting. A check mark appears next to the selected

setting.

5. Press to exit the menu.

If you’ve selected a non-standard platen gap, the following symbols appear in
the corner of the display to remind you of the narrow or wide setting:

STANDARD is the default setting. However, if print

.

PRINTER SETUP, then press r to select

NARROW, WIDE, WIDER, or

Widest

Wider

Wide

Narrow

When you switch media, don’t forget to change the setting back to

STANDARD.

69

70 | Using Film and Other Media

If you’re printing on non-Epson media, you may want to customize the
settings for your paper. See page 73 for more information.

Using the Paper Basket

The paper basket attaches to your printer and catches your paper printouts as
they come out. The basket keeps your printouts from getting dirty or
scratched. You can set it up either to catch the paper under the printer or in
front of the printer. If you’re been printing with Epson film, you may need
to remove the film basket first (see page 64).

Catching Printouts in Front of the Printer

Follow the steps below to set up the basket in front of the printer. Use this
method for paper more than 19 mil (0.5 mm) thick or any prints that are 36
inches (91 cm) or longer.

1. If you are using the paper guides, make sure they are in front of the

basket, as shown below.

2. Release the straps at the front of the basket and tilt it down. Then raise

the paper guides.

70

Note: To avoid paper
feed errors, do not allow
prints to stack up in the
paper basket.

Using Film and Other Media | 71

3. Raise the front of the basket so that the surface is taut. Then lower the

paper guides so that your prints slide smoothly onto the cloth.

Catching Printouts Under the Printer

Follow these steps to catch printouts under the printer:

1. Raise the paper guides and tilt the front of the basket down.

71

72 | Using Film and Other Media

2. Lower the paper guides, then raise the front of the basket all the way up.

Fasten the front of the basket with the straps.

Storing the Paper Basket

If you are not using the paper basket, you can fold it out of the way.

1. Raise the paper guides, then adjust the straps as needed and raise the

front of the basket. Lower the paper guides.

72

Using Film and Other Media | 73

Customizing the Settings for Your Paper

When you choose a media type in your Epson printer software, the driver
automatically determines the best settings for your paper. However, you may
want to fine-tune how the printer handles various media—especially if you
use non-Epson paper or a paper not supported by the driver. Use the paper
configuration settings described below.

You can create a group of settings for each paper type (up to ten types) and
select the settings whenever you print on a particular stock.

Creating Custom Paper Settings

Note: Paper

configurations are needed
only for non-Epson media.

Note: You can also create
paper configurations using
the Epson LFP Remote
Panel installed from the
printer software CD.

To create settings a specific paper type, make sure the paper you want to use
is loaded in the printer. Then follow these steps:

1. Press r

2. Press r, then press d to select

Menu, then press u or d to select PAPER SETUP.

CUSTOM PAPER.

3. Press r, then press d or u to select a number (1 to 10). Press r to save

the number setting.

4. Press d or u to select

select a media type, then press r. Press

PAPER TYPE, then press r. Press d or u to

OK to save it.

5. Press l twice to go back to the previous menu.

6. Press d or u to select

to select

NARROW, STANDARD, WIDE, or WIDER. The STANDARD

setting is recommended for most paper types. Press

PLATEN GAP, then press r. Press the d button

OK to save the

setting, then press l to go back to the previous menu.

7. Press d or u to select

THICKNESS PATTERN, then press r. Press OK

to print the paper thickness pattern. A pattern similar to the following is

printed:

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Smallest gap

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74 | Using Film and Other Media

8. Examine the printed pattern for the most evenly overlapping lines.

Choose the number with the most even lines. In the example shown

above, the lines under number 4 are the most even.

After printing the pattern,

THICKNESS NUMBER is highlighted.

9. Press u or d to select the number that you noted in step 8, then press

OK.

10. Press l, then d to select any of the menu options shown below. Make

adjustments as needed, and press

OK to save each setting. Then press l

to return to the menu.

• PAPER FEED ADJUST helps eliminate banding. Choose a lower

value if you see white lines on your prints, or a higher value if you
see dark lines.

• DRYING TIME lets you print with non-Epson media and avoid

smearing the ink. You can make the print head wait up to
10 seconds after each pass to allow ink to dry on the page.

• PAPER SUCTION lets you decrease the paper suction level when

printing on thin media (under 12 lb), such as drafting paper or
backlight film.

• SET ROLL PAPER TENSION lets you adjust the tension to HIGH

or HIGHER for cloth or thin paper, or if the paper wrinkles during
printing.

• REMOVE SKEW helps reduce paper skew for very thin media or

film.

11. When done, press .

After you settings, you can use the

TEST PRINT menu to print out a list of

paper numbers showing the settings for each one.

Printing Your Custom Paper Settings

You can print a list showing the customized settings for all your papers. This
makes it easy to select the settings you want for a particular type of paper.

1. Press r

Menu, then press d to highlight TEST PRINT. Press r again.

74

Using Film and Other Media | 75

2. Press d to select CUSTOM PAPER, then press r.

3. Press OK to print your custom paper settings.

Selecting Custom Paper Settings

Once you have created a customized paper setting, you can select it
whenever you print on that paper:

1. Press r

2. Press r, then press d to select

3. Press d to select

Menu, then press u or d to select PAPER SETUP.

PAPER TYPE, then press r.

CUSTOM PAPER, then press r.

4. Press u or d to select the paper number you want to use.

5. Press

OK. The paper number you selected is displayed on the LCD with

a check mark.

6. Press to exit the menu. The paper number you selected is

displayed on the LCD.

75

76 | Using Film and Other Media

76

77

Chapter 3:
Maintaining
and
Transporting
the Printer

This chapter describes the following maintenance procedures for your
Epson Stylus Pro WT7900:

• Maintaining white ink cartridges

• Checking printer status

• Checking and cleaning the print head

• Aligning the print head

• Replacing ink cartridges

• Changing the date and time

• Performing additional maintenance tasks

• Replacing the paper cutter blade

• Replacing the maintenance tank

• Cleaning the printer

• Transporting or storing the printer

In addition to the features described in this chapter, you can also use the
menu system on the printer to fine-tune a variety of printer settings. For
more information, see page 128.

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78 | Maintaining and Transporting the Printer

Maintaining White Ink Cartridges

Due to the special properties of Epson white ink, some settling of the ink
components can occur over time. This may cause uneven printing. To
maintain optimal print quality, the white ink cartridges must be shaken on a
regular basis.

To shake a white ink cartridge, hold it horizontally as shown. Shake it back

WARNING: If ink gets on
your hands, wash them
thoroughly with soap
and water. If ink gets in
your eyes, flush them
immediately with water.

Caution: Do not touch
the green chip on top of
the cartridge.

and forth about an inch or two (5 cm) in each direction.

See the sections below for special storage instructions for white ink
cartridges, and to determine when and how much to shake them.

Note: Use ink cartridges
before the expiration
date printed on the box.

Storing and Shaking White Ink Cartridges

When you’re storing white ink cartridges, follow these steps to maintain
their quality:

• After purchasing a white ink cartridge, if you don’t plan to use it right

away, shake the box with the cartridge still inside for about 30 seconds.

• When you store a white ink cartridge, lay it down flat on a shelf.

• If you store white ink cartridges over a long period of time, shake them

at least once a month. Leave the cartridges in their boxes and shake them

for about 30 seconds each.

78

Maintaining and Transporting the Printer | 79

Shaking the Installed White Ink Cartridge

Caution: The white ink

needs to be shaken even
if the printer isn’t being
used. If necessary, turn
on the printer once a
week to remove and
shake the cartridge.

Once you’ve installed a white ink cartridge in the printer, it needs to be
shaken weekly to maintain image quality. The printer will alert you at the
end of each week when shaking is required:

You can check the number of days remaining until the next time you need to
shake the ink cartridge. This is shown at the bottom of the LCD display:

Days until white ink cartridge shaking

Tip: If you don’t print for
more than a month,
perform a nozzle check
(see page 83) and select
the PRINT WITH WHITE
INK option. This helps
keep the white ink
nozzles clean.

You can continue to print if shaking is
required, but it is recommended that you do
so as soon as possible to maintain print
quality. If a month passes without the
cartridge having been shaken, you see a
warning message and you cannot print. If
this happens, shake the white ink cartridge
to clear the error and resume printing.

Follow these steps to shake the white ink cartridge:

1. Make sure the printer is on, then press the

2. Press d to select

OPEN LEFT COVER, then press OK.

The left ink cover is unlocked.

79

button.

80 | Maintaining and Transporting the Printer

3. Open the cover all the way.

4. Press in the white ink cartridge and release it. The cartridge pops out.

5. Pull the cartridge straight out of its slot.

80

Maintaining and Transporting the Printer | 81

WARNING: If ink gets on

your hands, wash them
thoroughly with soap
and water. If ink gets in
your eyes, flush them
immediately with water.

Note: Shake the
cartridge back and forth
about an inch or two
(5 cm) in each direction.
Do not touch the green
chip on top of the
cartridge.

6. Hold the cartridge horizontally and shake it for about 30 seconds (about

100 times).

7. Hold the cartridge with the arrow pointing toward the printer. Then

insert it into the slot until it clicks into place.

8. Close the ink cover.

Checking Printer Status

Using the control panel, you can check the amount of ink remaining, the
total number of prints, and the status of your maintenance tank(s), and other
information. You can print out a status check or view the printer’s status on
the LCD display.

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82 | Maintaining and Transporting the Printer

Printing Status Information

The status check sheet shows some of the current default settings, the page
count, and the status of the maintenance tank.

1. Make sure paper is loaded in the printer.

Note: You can replace
the ink cartridges, cutter
blade, and maintenance
tank yourself. Other
printer parts need to
be replaced by an
authorized Epson service
technician.

Note: You can change
the units of
measurement from
centimeters to inches
and feet using
maintenance mode on
the printer’s control
panel. See page 92 for
instructions.

2. Press r

3. Press d to select

4. Press d to select

5. Press

Menu.

TEST PRINT, then press r.

STATUS SHEET, then press r.

OK to start printing.

Viewing Status Information

1. Press r Menu.

2. Press d to select

3. Do one of the following:

• To check the firmware version, press r again. When done, press l.

• To check the amount of ink left, press d to select INK LEVEL, then

press r. The percentage of ink left in the first cartridge is displayed.
Continue pressing d to see the status of the remaining cartridges.
When done, press l.

• To check how much capacity the maintenance tank(s) have, press d

to select
remaining for each tank is displayed. As the tank is filled, the
percentage drops. When done, press l.

• To check job history, press d to select JOB HISTORY, then

press r. For the last 10 print jobs saved in the printer, you see the
ink used (in milliliters) and paper used (in square centimeters). The
most recent job is saved as No. 0. When done, press the l button.

• To check the total number of prints, press d to select TOTAL

PRINTS

• To check the status of the printer for myEpsonPrinter.com, press d

to select

PRINTER STATUS, then press r.

MAINTENANCE TANK, then press r. The percentage

, then press r. When done, press l.

EDM STATUS, then press r. When done, press l.

82

Note: The printer
automatically checks the
print head and cleans it if
necessary, but you can
adjust the settings (see
page 86).

Maintaining and Transporting the Printer | 83

4. Press to exit the menu.

For more information about the Printer Status menu, see page 128.

Checking and Cleaning the Print Head

If your printed image shows a color shift or horizontal lines, you should
check the print head to see if any nozzles are clogged or deflected. If one or
more nozzles is clogged, you can run a cleaning cycle to clear the nozzles.

Checking the Print Head

Note: You can have a

nozzle check pattern
automatically printed on a
regular basis. See
page 86.

Note: The printer
normally replaces white
ink with cleaning liquid
when it’s shutting down.

Check the print head by printing a nozzle check pattern, as described below,
and then examine it to determine whether the print head needs cleaning.

1. Make sure roll paper or letter- or A4-size cut sheet paper is loaded in the

printer. If you need to check the white ink nozzles, use film to ensure

that the ink is visible.

2. Press r

3. Press d until

4. Make sure

5. Select

• Select PRINT WITH WHITE INK if you think there may be a

Menu.

TEST PRINT is selected, then press r.

NOZZLE CHECK is selected, then press r.

PRINT WITH WHITE INK or PRINT NOW, then press r.

problem with the white ink nozzles. This option ensures that white
ink is included as part of the test pattern. If necessary, the printer
will replace cleaning liquid with white ink in the print head before
printing the pattern.

• Select PRINT NOW if you know the white ink nozzles are working

properly and you don’t need to check them. The printer may
include white ink as part of the test pattern, but only if it’s already
loaded in the print head.

6. Press

OK to start printing the nozzle check pattern.

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84 | Maintaining and Transporting the Printer

7. After the pattern is printed, use at least a 10× eye loupe to examine it.

• If the pattern looks good, as shown below, the print head is clean.

Since cleaning liquid is nearly invisible, the printer checks the
cleaning nozzles automatically and shows their status below the
pattern. In this case, “OK” indicates that the cleaning nozzles are
working properly.

Note: The cleaning
nozzles use fluid to clean
the print head and related
parts. If they’re clogged,
you may not immediately
notice a decline in print
quality, but you should
clean them anyway.

If the printer shows CL : --
as the cleaning nozzle
status, the check failed.
Note the error code on
the LCD display and
contact Epson as
described on page 11.

• If any dots or segments are missing or deflected, as shown below,

one or more nozzles may be clogged. If the cleaning nozzles are
clogged, the printer shows their status as “NG” or no good. If either
of these problems appears, run a cleaning cycle as described in the
next section. Then print another nozzle check pattern to make sure
the nozzles are clean.

• If the nozzles are still clogged after three cleaning cycles, run a power

cleaning cycle as described in the next section.

Running a Cleaning Cycle

You can run several types of cleaning cycles from the control panel (or from
the Epson LFP Remote Panel): normal cleaning, power cleaning, and
cleaning of each pair of ink colors.

If you know which colors you need to clean, select
and then press r to select the desired colors. This prevents ink from being
used unnecessarily to clean nozzles that aren’t clogged.

84

CLEAN COLOR PAIRS

Maintaining and Transporting the Printer | 85

Run the power cleaning only if the normal cleaning process is not sufficient
to clear the nozzles. The power cycle uses a large quantity of ink, so it is
recommended only as a last resort. To use power cleaning, the cartridges
need to be at least 50% full; replace a low cartridge if necessary. After
cleaning, you can reinsert the old cartridge.

Caution: Don’t run a
cleaning cycle while
thick media is loaded in
the printer.

Note: You must use at
least a 10× eye loupe to
examine the nozzle check
pattern for deflected
nozzles.

If a single nozzle in one
color remains clogged,
use SS Cleaning (see
page 93).

1. Print a nozzle check pattern to make sure the print head needs cleaning,

as described on page 86.

2. Make sure the printer is ready and the B ink

Check light on the printer’s

control panel is not on or flashing.

3. Press the cleaning button on the control panel.

4. Press u or

• NORMAL CLEANING—Press OK to start the cleaning cycle.

• CLEAN COLOR PAIRS—Press OK, select the color pair you want

• POWER CLEANING—Press OK to start the cleaning cycle.

d to select one of the following:

to clean, then press

OK to start the cleaning cycle.

5. When cleaning is finished and the P power light stops flashing, print

the nozzle check again to confirm that the head is clean.

For effective cleaning, always run a nozzle check between cycles.

If the nozzle check pattern is still missing segments or has deflections,

you can run a normal cleaning cycle up to three times. If that doesn’t

work, try running a power cleaning cycle. If necessary, turn the printer

off and leave it overnight to dissolve any dried ink, then clean the print

head again the following morning with a normal cleaning cycle.

If you continue to detect a problem with the white ink nozzles, perform

a white ink refresh as described on page 86.

If you still see no improvement, contact Epson for assistance.

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86 | Maintaining and Transporting the Printer

Refreshing the White Ink Supply

If the white ink density in your printouts is inconsistent even after cleaning
the print head, you may need to refresh the white ink supply—especially if
the printer hasn’t been used for more than a year. This helps clear any white
ink components that have settled in the supply line.

Before starting, make sure you have already shaken the installed white ink
cartridge as described on page 79.

Note: If the printer
detects clogged nozzles,
it performs a single
cleaning cycle by default.
You can increase the
number of cleaning cycles
up to three with the
AUTO CLEANING TIMES
setting in maintenance
mode (see page 92).

1. Press r

2. Press d until

3. Press d until

4. Press d until

5. Press

Menu.

MAINTENANCE is selected, then press r.

CLEANING is selected, then press r.

WT INK REFRESH is selected, then press r.

OK to start the refresh process.

6. Wait several minutes for the process to complete, then print a nozzle

check pattern (page 83) to verify that the white ink nozzles are working.

Automatically Checking and Cleaning the Print Head

By default, the printer checks the print head on a regular basis and cleans it if
necessary. This is done without printing a nozzle check pattern or using any
paper. You can specify how often you want this to happen. You can also have
a nozzle check pattern automatically printed at selected intervals, so you can
check it yourself.

1. Press r

2. Press d until

3. Select one of the following, then press

• ON: PERIODICALLY—The printer periodically checks its nozzles

• ON: EVERY JOB—The printer automatically checks its nozzles

Menu. PRINTER SETUP is selected. Press r again.

AUTO NOZZLE CHECK is selected, then press r.

OK:

and runs a cleaning cycle if necessary (default).

and cleans them if necessary before each print job. This uses a very
small amount of ink; recommended for large unattended print jobs.

86

Maintaining and Transporting the Printer | 87

•OFF

—The printer will not perform automatic nozzle checks and

cleaning cycles.

4. Press

5. Select

l, then select PRINT NOZZLE PATTERN and press r.

ON: EVERY PAGE to have the nozzle check pattern printed

before each print job, or select

turned

OFF by default. These settings take effect only when you print

ON: EVERY 10 PAGES. The setting is

on roll paper.

6. Press

OK to save the setting.

Aligning the Print Head

Aligning the print head is one of the most important things you can do to
ensure the best print quality. If vertical banding appears on your prints, if
they look grainy or blurry, or if you see misregistration or “ghosting,” you
need to align the print head.

If you haven’t already done so, it’s a good idea to run a nozzle check before
aligning the print head (page 83). This ensures that the print head alignment
patterns print correctly.

Tip: For best results, use
the same width of paper
that you plan to print with.

Note: When you select
the paper type, it
automatically sets the
paper thickness for Epson
media.

Follow these steps to align the print head:

1. Load the bundled roll paper included with the printer. You can also use

Epson film or other compatible Epson media.

2. Press r

3. Press u or

4. Make sure

5. Make sure

the paper type loaded in the printer and press

Paper

Menu.

d until HEAD ALIGNMENT is selected, then press r.

PAPER THICKNESS is highlighted, then press r.

SELECT PAPER TYPE is highlighted, then press r. Select

OK. Select Bundle Roll

if you’ve loaded the bundled paper included with the printer.

6. Press l twice to return to the Head Alignment menu.

7. Press d to select

ALIGNMENT, then press r.

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88 | Maintaining and Transporting the Printer

8. Make sure AUTO is highlighted, then press r.

Tip : You can store
partially used ink
cartridges for up to
6 months. If you do so,
Epson recommends
covering the openings
with tape to protect
them from dust.

9. Make sure

UNI-D (uni-directional) is highlighted, then press r. This is

the type of alignment to start with.

10. Press

OK to start the alignment process.

Each alignment takes about 7 minutes. The printer scans the alignment

pattern and adjusts itself automatically. Don’t open the front cover or

turn off the printer during this process.

11. When the uni-directional alignment is finished, press r

12. Select

13. Select

HEAD ALIGNMENT, select ALIGNMENT, and then select

AUTO.

BI-D and press OK to start the alignment process.

Menu.

Replacing Ink Cartridges

Before you begin a large print job, you should check your ink levels. If one of
your cartridges is low, you can replace it before you start. Or you can wait
until the ink is expended, replace the cartridge, and then continue the job
without any loss of print quality. However, it is best to replace a low ink
cartridge before starting a large print job.

The easiest way to check ink levels is from the control panel LCD display.
The icons show the approximate amount of ink remaining. The numbers
above the icons correspond to the 11 ink cartridge slots on the printer:

Ink cartridge
status

Maintenance
tank status

If necessary, you can also check the percentage of ink remaining in each
cartridge with the Printer Status menu, as described on page 81.

88

Maintaining and Transporting the Printer | 89

Note: We recommend

that you use genuine
Epson cartridges and do
not refill them. The use of
other products may affect
your print quality and
could result in printer
damage.

Yields vary considerably
based on images printed,
print settings, paper type,
frequency of use, and
temperature. For print
quality, a small amount of
ink remains in the
cartridge after the
“replace cartridge”
indicator comes on.

For best printing results,
use up a cartridge with
six months of opening the
package.

When the B ink Check light is flashing and INK LOW appears on the LCD
display, the indicated cartridge is almost expended. Make sure you have a
replacement cartridge. When the light stays on and

CARTRIDGE

is displayed, the cartridge is expended. You must replace the

REPLACE INK

cartridge before you can continue printing.

You can install any combination of 150, 350, and 700 ml cartridges. Use the
following Epson UltraChrome

Ink bay Slot no. Cartridge 150 ml 350 ml 700 ml

Left 1 Cyan (C) T642200 T596200 T636200

2 Orange (O) T642A00 T596A00 T636A00

3 Yellow (Y) T642400 T596400 T636400

4 Light Cyan (LC) T642500 T596500 T636500

5 White (WT) T642C00 T596C00 —

6 Cleaning Liquid (CL) T642000 — —

Right 7 Vivid Magenta (VM) T642300 T596300 T636300

8 Cleaning Liquid (CL) T642000 — —

9 Green (G) T642B00 T596B00 T636B00

10 Photo Black (PK) T642100 T596100 T636100

11 Vivid Light Magenta

(VLM)

®

HDR ink cartridges:

T642600 T596600 T636600

Caution: Leave the
expended cartridge in the
printer until you are ready
to replace it.

To prevent ink reporting
errors, never replace the
ink cartridges with the
printer turned off.

You can purchase genuine Epson ink and paper from an Epson Professional
Imaging Authorized Reseller. To find the nearest reseller, visit
www.proimaging.epson.com (U.S. sales), www.epson.ca (Canadian sales), or
call 800-GO-EPSON (800-463-7766).

Before you start, make sure the printer is turned on. Then follow these steps:

1. Note the color of the cartridge that is low or expended.

2. Press the

• If ink in one or more cartridges is expended, the corresponding ink

button.

cover is unlocked.

• If the ink is not expended, select the ink bay you want to open and
OK.

press

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90 | Maintaining and Transporting the Printer

3. Open the ink cover all the way. Then press in the cartridge you want to
replace and release it. The cartridge pops out.

WARNING: If ink gets on
your hands, wash them
thoroughly with soap
and water. If ink gets in
your eyes, flush them
immediately with water.

4. Remove the expended ink cartridge from the printer.

Tip : It’s a good idea to
save your first set of
expended cartridges so
you can use them for
transporting the printer, if
necessary.

5. Make sure the replacement cartridge is the correct color and remove it
from its package.

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Caution: Do not touch
the green chip on top of
the cartridge, or you may
damage it.

Note: If you can’t insert
the cartridge smoothly,
you may have the wrong
cartridge. Check the
package and product
code. If the B Ink light
remains on after installing
the cartridge, it may not
be inserted fully.

Maintaining and Transporting the Printer | 91

6. Gently shake each cartridge as shown for the following durations:

• White ink cartridge: 30 seconds (about 100 times)

• Other ink cartridges: 5 seconds

7. Hold the cartridge with the arrow pointing toward the printer. Then
insert it into the slot until it clicks into place. Don’t force it in.

Caution: Do not remove
and re-insert cartridges
more often than
necessary. Doing so can
compromise the needle
valve seal and allow air to
enter the ink tubes,
causing nozzle damage.

8. Close the ink cover.

Once the cartridge is installed, the printer returns to its

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READY state.

92 | Maintaining and Transporting the Printer

Changing the Date and Time

Tip: You can use the

Printer Setup menu to
enable the roll paper
counter, paper size
check, and several other
printer features (see
page 128).

1. Press r Menu.

2. Press d until

MAINTENANCE is highlighted, then press r.

3. Press d until you see

CLOCK SETTING, then press r.

You can also use the
EpsonNet Config utility to
set up a time server. This
disables the CLOCK
SETTING menu.

4. Use the d, u, and r buttons to set each item in the date and time,
displayed in the following format:

5. Press

OK to save the setting, then press to exit the menu.

MM/DD/YY HH:MM.

Using Maintenance Mode

Maintenance mode lets you make special settings and perform maintenance
procedures that may be needed occasionally. You can use maintenance mode
to do the following:

• Change the language or units of measurements used on the printer’s

control panel menus.

• Adjust the maximum value for roll paper tension.

• Run a “super strong” cleaning cycle

• Change the number of cleaning cycles the printer automatically

performs when it detects clogged nozzles.

• Return all of the printer’s control panel settings to their default values.

Follow these steps to use maintenance mode:

1. Make sure the printer is turned off.

2. Press and hold the

button, then press the P power button and

hold it until the printer turns on and the LCD displays

MAINTENANCE MODE.

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Maintaining and Transporting the Printer | 93

3. Use the d and u buttons to select the settings described below. If you
need to back up to the previous menu level, press l.

• To change the language on the LCD display, press d to highlight

LANGUAGE, then press r. Press d until you see the language you

want, then press

OK to select it. The printer exits maintenance

mode and returns to normal operation.

• To change the units of measurement, press d to highlight LENGTH

UNITS
FEET/INCH, then press OK to select it. Press l when done.

• To change the temperature units of measurement, press d to

highlight
from
select it. Press

• To change the maximum roll paper tension, press d to highlight

ROLL PAPER TENSION, then press r. Press d to decrease the

maximum value, or u
setting is 3. Press

, then press r. Press d to switch from METRIC to

TEMPERATURE UNITS, then press r. Press d to switch

C (Celsius or centigrade) to F (Fahrenheit), then press OK to

l when done.

to increase it (from 1 to 5). The default

OK to select the setting you want.

Note: The CUSTOM
setting in maintenance
mode is not normally
used.

• To run a super strong cleaning cycle, press d to highlight

SS CLEANING, then press r to display EXECUTE. Press OK to

start the cleaning cycle.

• To return all control panel settings to their default values, press d to

highlight
Press

• To change the number of times the printer cleans the print head

DEFAULT PANEL, then press r to display EXECUTE.

OK to restore the default settings.

after it performs a nozzle check and finds blocked nozzles, press d
to highlight
to change the setting (from 1 to 3), then press

AUTO CLEANING TIMES, then press r. Press u to d

OK to save the

setting. The default setting is 1 (recommended).

4. To exit maintenance mode, turn off the printer by pressing the P power
button. Press the P power button again to turn on the printer in the
normal operating mode.

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94 | Maintaining and Transporting the Printer

Replacing the Paper Cutter

If you notice that your paper isn’t being cut cleanly, the cutter may need to
be replaced. You can obtain a new cutter (part number C12C815331). See
page 10 for ordering details.

Removing the Old Cutter

Note: If the optional

SpectroProofer is
attached to the printer,
remove it following the
instructions that came
with it.

Make sure the printer is turned on, then follow these steps to remove the
blade:

1. Remove any paper from the paper path.

2. Press r

3. Press d until

Menu.

MAINTENANCE is highlighted, then press r.

4. Press d until CUTTER REPLACEMENT is highlighted, then press r.

5. When the screen displays

EXECUTE, press OK. The paper cutter moves

to the replacement position.

6. Turn off the printer.

7. To remove the cutter cover, press in the tab and pull it down.

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Maintaining and Transporting the Printer | 95

8. Loosen the screw using a Phillips-head screwdriver.

9. Carefully remove the cutter.

10. Dispose of the cutter in accordance with local regulations.

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96 | Maintaining and Transporting the Printer

Installing the New Cutter

Remove the new blade from its package, then follow these steps to install it:

1. Attach the new cutter to the holder. Align the white pin with the white
hole as shown.

2. Firmly tighten the screw using a Phillips-head screwdriver.

Note: Reinstall the
optional SpectroProofer if
necessary, following the
instructions that came
with it.

3. Insert the cover, then press it closed.

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Maintaining and Transporting the Printer | 97

4. Turn the printer back on.

5. Run the Cutter Adjustment from the Maintenance Menu on the control
panel.

After you print the pattern, put the two cut pieces together and select
the pattern with the most precise cut between the two colors. Select the
pattern number on the control panel and press

OK.

Replacing the Maintenance Tank

The maintenance tank stores ink that gets flushed from the system during
the initial ink charge and manual and automatic print head cleaning. When
the tank is almost full, the message
appears on the LCD display. When the tank is completely full, the printer
stops working and

MAINTENANCE TANK FULL appears on the LCD. You

cannot print until the tank is replaced.

You can check how much space remains in the maintenance tank by viewing
its icon on the control panel, shown below. You can also check its status
using the menus (see page 82) or by printing a nozzle check sheet (see
page 86).

MAINTENANCE TANK NEARLY FULL

Maintenance
tank status

The icon shows the approximate amount of space remaining in the tank.

Replacement tanks are available (part number C12C890191). See page 10
for details.

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98 | Maintaining and Transporting the Printer

Follow these steps to replace the tank:

1. Grasp the handle at the bottom of the tank (on the side of the printer)

WARNING: If ink gets on
your hands, wash them
thoroughly with soap
and water. If ink gets in
your eyes, flush them
immediately with water.

Caution: Be careful not
to spill ink from the
maintenance tank when
removing it. Hold it upright
at all times and dispose of
it carefully.

and gently pull it out. Then place the tank in the plastic bag included
with the new one.

2. Place the used tank in the plastic bag included with the new tank and
dispose of it carefully.

3. Insert the new tank.

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Maintaining and Transporting the Printer | 99

Cleaning the Printer

To keep your printer working at its best, clean it if it becomes soiled.

1. If your prints are soiled by ink on the paper feed rollers, load inexpensive
roll paper and press d to feed the paper without printing on it. Press d
several times until the paper is clean. When done, press the button
to cut and remove the soiled paper.

2. Turn off the printer and wait until all the lights are off. Then unplug the
power cord and disconnect the printer from your system.

Caution: Do not touch
the paper feed rollers or
absorption pads inside
the printer, or your prints
may get soiled.

To avoid damaging the
components as well as
the case, never use
alcohol or thinners to
clean the printer.

Be careful not to get
water on the printer
mechanism or electronic
components.

Don’t use a hard or
abrasive brush.

Don’t spray the inside
of the printer with
lubricants; unsuitable
oils can damage the
mechanism. Contact
Epson if you think the
printer needs lubrication.

3. Open the front cover and use canned air or a soft lint-free cloth to
carefully clean away any dust or dirt inside the printer.

4. If your prints are soiled on the back, carefully wipe the area shown below
in blue. If necessary, dampen the cloth, clean the inside of the printer,
then dry it with a soft cloth.

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100 | Maintaining and Transporting the Printer

5. If powdery dust has accumulated, use a toothpick or similar tool to
remove it.

6. Remove the film and paper baskets. Then clean away any dust or dirt
around the leg assembly using a soft brush.

7. If the outer case is dirty, clean it with a soft, clean cloth dampened with
mild detergent. Keep the ink cartridge compartments closed to prevent
water from getting inside.

8. To wash the paper basket, remove the shafts, then machine wash with
mild detergent and air dry.

Transporting or Storing the Printer

If you are moving the printer a short distance (for example, in the same
building), you can roll it on its stand (see page 102). To ship the printer a
longer distance, you should repack it using the original box and packing
materials. Follow the instructions below to prepare the printer for shipment.

If you don’t have the original packaging, you can purchase replacement
packaging from Epson. See page 10 for more information.

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