c. Quality management systems standards
• ISO 9001:2008 Quality management systems - Requirements.
• ISO 13845:2012 Medical devices. Quality management systems - Requirements for regulatory
purposes.
4. WARRANTY
The manufacturer is responsible for the device conformity to the Community directive 93/42/EEC as
amended by the 2007/47/EC for:
• Features
• Safety and reliability
• CE marking
The manufacturer refuses any responsibility for:
• Installation and activation not activated in conformity to the indications and the precautions reported
in the instructions for use.
• Use not in compliance with the instructions and precautions reported in the instructions for use.
• Use of accessories or spare parts not provided or suggested by the manufacturer.
• Repairs and safety controls not effectuated by expert, qualified, trained and personnel authorized by
the manufacturer.
• Electrical system of the space where the device is installed not in compliance with the technical
standards, the laws and regulations in effect in the country of installation of the device.
• Direct or indirect consequences or damages to objects or persons, originating for the improper use of
the device or erroneous clinical analysis originating from its use.
The manufacturer guarantees the device for 24 months after invoicing. The warranty includes the
substitution, at the manufacturer's or an authorized Service Center, of components and materials and the
labor. The shipping and transport fees are to be paid by the client.
It the warranty are not included:
• Reparations of faults originating from natural disasters, mechanical shocks (fall, hit, etc), electrical
system faults, negligence, improper use, maintenance or reparations carried out with non original
materials.
• Any other improper use or not intended by the manufacturer.
• Damages caused by service lack or inefficiency, originating by causes or circumstances out of the
manufacturers control.
• The parts subject to usage and/or deterioration originating from the normal use and those that might
be broken because of an improper use or maintenance carried out by personnel non-authorized by the
manufacturer.
To ask maintenance interventions or to have technical information about the device, address to a technical
assistance center or directly to the device manufacturer.
The client will not be refunded for damages originating from the device halt.