![](/html/ec/ec08/ec087edfcaa6f2bfec04cebc35c730b607b1b013fab776804c42465e8d2e37d6/bg1.png)
13/01/2016
GSM/GPRS/GPS TELECARE SYSTEM
User Quick Guide
HELPY OOPS
![](/html/ec/ec08/ec087edfcaa6f2bfec04cebc35c730b607b1b013fab776804c42465e8d2e37d6/bg2.png)
2
DESCRIPTION
Helpy Oops is an emergency device specifically designed for personal
security, especially in relation to people with cognitive or mobility
impairment, either temporary or permanent.
Equipped with GSM, GPRS and GPS modules, Helpy Oops allows the
remote handsfree communication, to send emergency calls after an
accidental fall or by pressing a pushbutton, to send alarms if the end
user crosses the borders of geographical safety areas, to detect the
position of the end user in trouble.
![](/html/ec/ec08/ec087edfcaa6f2bfec04cebc35c730b607b1b013fab776804c42465e8d2e37d6/bg3.png)
3
WARNINGS AND PRECAUTIONS
Helpy Oops has been designed , developed and manufactured according to specific
criteria for quality, reliability and top performance adopted by the producer; it must be
used as prescribed in the present user manual. Esse-ti declines any liability arising from
the improper use of the product. Warning: for correct operation, it is recommended to
use the product in areas where GSM coverage is guaranteed by the SIM card provider.
Esse-ti declines any liability for improper device operation due to mobile network
failures. The SIM card must always be topped up so as to guarantee a sufficient credit for
emergency calls. Make sure all above mentioned conditions are met with before using
the device. Warning: Helpy Oops is a personal device suitable for notifying emergency
and rescue situations which does not relieve users from adopting all other necessary
measures prescribed under the specific case.
![](/html/ec/ec08/ec087edfcaa6f2bfec04cebc35c730b607b1b013fab776804c42465e8d2e37d6/bg4.png)
4
CONFORMITY DECLARATION
Esse-ti S.r.l. having its seat in Via G. Capodaglio 9, 62019 Recanati (MC), Italy,
hereby declares that the device HELPY OOPS is manufactured in Italy and
complies with the following regulations:
- EN 50385:2002 GSM
- EN 60950-1:2006 +A11:2009 +A1:2010 +A12:2011 +A2:2013
- EN 301489-1 V1.9.2
- EN 301489-3 V1.6.1
- EN 301489-7 V1.3.1
- EN 301511 V9.0.2
- EN 300440 V1.4.1
marking applied inside product. 16/06/2015
![](/html/ec/ec08/ec087edfcaa6f2bfec04cebc35c730b607b1b013fab776804c42465e8d2e37d6/bg5.png)
5
MAIN FEATURES AND CHARACTERISTICS
Quad-Band GSM/GPRS Module.
GPS Module.
Inertial system: accelerometer / gyroscope / barometer
Power supply: 3,7 V 1150 mAh rechargeable LiPo battery
Micro-USB connector for power and PC connection
Locale configuration:
- via PC
Remote configuration:
- via SMS
![](/html/ec/ec08/ec087edfcaa6f2bfec04cebc35c730b607b1b013fab776804c42465e8d2e37d6/bg6.png)
6
Sending out an emergency call:
- upon pressing Pushbutton 1
- upon fall detection
Emergency-call modes:
- phone call
- SMS
- SMS then call
- pre-alarm SMS (waiting for callback) and then voice call
Functions and alerts:
- SMS for low-battery alert
- SMS for periodic test
- SMS for GPS tracking
- geofencing
![](/html/ec/ec08/ec087edfcaa6f2bfec04cebc35c730b607b1b013fab776804c42465e8d2e37d6/bg7.png)
7
- room-monitor
- standard phone call by pressing Pushbutton 2
- receiving incoming calls automatically or by pressing
Pushbutton 2
Volume adjustment through Pushbutton 2
Phonebook (12 listings)
ACCESSORIES INCLUDED
Fixing clip
Necklace hole
Silicone protection
USB adapter
![](/html/ec/ec08/ec087edfcaa6f2bfec04cebc35c730b607b1b013fab776804c42465e8d2e37d6/bg8.png)
8
HARDWARE DESCRIPTION
A Loudspeaker
B Pushbutton 2
C LED
D Pushbutton 1
E Microphone
F Micro-USB connector
G Necklace hole
H Clip
![](/html/ec/ec08/ec087edfcaa6f2bfec04cebc35c730b607b1b013fab776804c42465e8d2e37d6/bg9.png)
9
I Micro SIM Card holder
K 3,7V 1150 mAh LiPo battery
![](/html/ec/ec08/ec087edfcaa6f2bfec04cebc35c730b607b1b013fab776804c42465e8d2e37d6/bga.png)
10
Pushbutton 2
- to send or end a standard
phone call
- to reset an alarm
- to answer an incoming call
- to adjust the conversation
volume
- to visualize the LED status
Pushbutton 1
- to power on HELPY OOPS
- to send an alarm
GSM / ALARM LED
BATTERY / CONVERSATION
LED
GPS LED
![](/html/ec/ec08/ec087edfcaa6f2bfec04cebc35c730b607b1b013fab776804c42465e8d2e37d6/bgb.png)
11
OPERATION
OPENING DEVICE
To open up the Helpy Oops, use the clip coming with the unit (picture
1) by sliding it from the top along the side hole, as shown in the
pictures 2 and 3:
1.
![](/html/ec/ec08/ec087edfcaa6f2bfec04cebc35c730b607b1b013fab776804c42465e8d2e37d6/bgd.png)
13
INSERTING SIM CARD
Insert the micro SIM card with the contacts facing down.
The PIN code of the SIM card must be removed before inserting.
The SIM card must support the GSM network and a voice & data
contract is highly recommended.
REMOVING BATTERY LABEL
Remove the adhesive label applied to the battery contacts.
![](/html/ec/ec08/ec087edfcaa6f2bfec04cebc35c730b607b1b013fab776804c42465e8d2e37d6/bge.png)
14
CLOSING DEVICE
Press to close the Helpy Oops until you hear it click , as shown in the
pictures. Once closed, the Helpy Oops automatically switches on.
1. 2.