Esse-ti HELPY Quick Manual

05/04/2019

Alarm system for elevators

compliant with the European Standard

EN 81-28:2018

HELPY CONTROLLER

QUICK GUIDE

Page 2 DESCRIPTION

DESCRIPTION

Autodialer specifically designed for installation on elevator controller.

A Connectors for optional PSTN-line board

B LEDs

C Reset pushbutton

D Micro USB A/B port for PC connection

E Serial port for PC connection

F RJ45 connector for GSM Satellite

G Terminal blocks

H Connector for machine room speaker unit

I 12 V backup battery connector

TERMINAL BLOCKS Page 3

TERMINAL BLOCKS

+ 12 V In Power supply input 12 Vdc

- Negative

+ 12 V Out 12 Vdc output (max. 400 mA)

- Negative

TEL Local telephone

TEL Local telephone

BUS+ Bus for connecting 2W

speaker units

BUS- Bus for connecting 2W speaker units

C Common terminal

(1)

for input IN1

IN1 Filter input

(2)

/ Reset input

(2)

- Negative

(1)

: can be connected to a block –, to the block +12 V Out or to an external reference

(2)

: allows to connect voltage free contact (NO or NC) or powered contacts

Optional PSTN-line board

LTI PSTN-line or universal GSM gateway input

Ground terminal

LED

HELPY CONTROLLER

RED LED signalling device status

GREEN LED signalling GSM Satellite signal strength

WHITE LED signalling data transmission

YELLOW LED signalling alarm / periodical test call

BLU LED signalling power supply status

GSM SATELLITE

RED LED signalling GSM status

GREEN LED signalling GSM signal strength

Page 4 CONNECTING THE TELEPHONE LINE

CONNECTING THE TELEPHONE LINE

The alarm system is ready for connection over the GSM line by the proprietary
GSM Satellite. It allows the connection of a PSTN line or an universal GSM
gateway with the optional PSTN-line board.

GSM Satellite

Installing the antenna and inserting the GSM SIM card in the
GSM satellite

Before proceeding, make sure the device is off and use all due precaution to
avoid electrostatic discharge.

 Remove the GSM satellite cover.

 Screw the antenna in the appropriate connector (take care to only rotate

the metal ferrule to fix the antenna; do not rotate the antenna on itself).

 Push the SIM Card housing cover as indicated by the arrow OPEN until it

unlocks and lift it.

 Carefully slide the SIM Card into its housing cover.

 Lower the SIM Card housing cover and push it as indicated by the arrow

LOCK until it locks in place.

 Close the GSM satellite cover.

ATTENTION

A GSM SIM card is required.

Do not use 3G/UMTS or 4G/LTE SIM cards.

ATTENTION

It is not required to remove the PIN code prior to

the use of the Helpy Controller.

The PIN code can be entered, if necessary, by

setting parameter 282.

ATTENTION

In order to avoid damage, never power up the

device without having first installed the antenna.

CONNECTING THE TELEPHONE LINE Page 5

Connecting the GSM satellite

 Connect the RJ45 connector of the GSM satellite to the RJ45 connector

of the Helpy Controller by means of the supplied cable.

PSTN line or universal GSM gateway

 Insert the optional PSTN-line board in the dedicated connectors (A in the

picture at page 2)

 Connect the ground terminal (indicated by

), to a ground socket in

order to increase the telephone line protection.

 Connect the PSTN line or the universal GSM gateway to terminal LTI.

Page 6 CONNECTING THE SPEAKER UNITS

CONNECTING THE SPEAKER UNITS

It is possible to connect to the Helpy Controller up to 16 independent 2W
speaker units by means of the 2-wire bus (4 units with direct power supply
from the bus and 12 with separate power supply).

Note:

a 2W speaker unit allows to realize an independent voice

point with dedicated pushbutton and indicator lights.

Note:

a passive speaker unit can be connected to each 2W speaker

unit and allows to double it. The passive speaker unit can be
installed at max. 6 m distance from 2W speaker unit by using
a shielded cable.

Each 2W speaker unit connected over the bus must have a unique ID. Speaker
units with the same ID cannot have access to the bus and are not working.

Note:

the identifier 01 must be assigned to the cabin speaker unit.

 Assign, using the DIP switch, an ID to each 2W speaker unit (see next

paragraph).

 Connect the speaker units (beware of terminal polarity):

2W SPEAKER UNIT HELPY CONTROLLER

BUS+ BUS+

BUS– BUS–

CONNECTING THE SPEAKER UNITS Page 7

2W speaker unit description

A Loudspeaker

B Given alarm indicator light *

C Received alarm indicator light *

D DIP switch for ID assignation

E Pushbutton *

F Terminal blocks:

+12 Power supply input 12 Vdc

—

Negative

AR+

Received alarm indicator light (light positive pole)

AI+ Given alarm indicator light (light positive pole)

AR—

Received alarm indicator light (light negative pole)

AI—

Given alarm indicator light (light negative pole)

AL1—

Alarm input

AUX

Auxiliary input / Alarm input / Filter input

AL1+ Alarm input
BUS—

Bus for connecting Helpy Controller

BUS+

Bus for connecting Helpy Controller

* only for some models

Page 8 CONNECTING THE SPEAKER UNITS

G Terminal blocks for connecting passive speaker unit

ALT2

Output for connecting loudspeaker of passive speaker
unit

MIC2

Input for connecting microphone of passive speaker
unit or single microphone

—

Negative

H Microphone

DIP switch

The DIP switch allows to assign an ID (01~16) to each 2W speaker unit
connected to the bus.

Note: it is possible to verify the operating devices over the bus

through the code 63.

ID: 01 (CAR) ID: 02 (PIT) ID: 03 (ROOF) ID: 04

ID: 05 ID: 06 ID: 07 ID: 08

ID: 09 ID: 10 ID: 11 ID: 12

ID: 13 ID: 14 ID: 15 ID: 16

CONNECTING THE EMERGENCY CALL BUTTONS Page 9

CONNECTING THE EMERGENCY

CALL BUTTONS

It is possible to connect external pushbuttons (voltage free contact pushbuttons
or powered pushbuttons) to 2W speaker units without built-in pushbutton.

 Connect, following one of the diagrams shown below, the external

pushbutton to the 2W speaker unit.

Page 10 CONNECTING THE INDICATOR LIGHTS

CONNECTING THE INDICATOR

LIGHTS

The GIVEN ALARM INDICATOR LIGHT (yellow) switches on after pressing
the emergency button to indicate the beginning of the alarm procedure. The
RECEIVED ALARM INDICATOR LIGHT (green) switches on when the
alarm call is answered.
Some 2W speaker unit models come with built-in indicator lights. It is also
possible to connect external indicator lights.

 Connect, following one of the diagrams shown below, the external

indicator lights to the 2W speaker unit.

OTHER CONNECTIONS Page 11

OTHER CONNECTIONS

CONNECTING THE LOCAL TELEPHONE

 Connect the local telephone (for programming and managing the

device) to TEL and – terminals (irrespective of the polarity).

CONNECTING THE FILTER INPUT

 Connect the filter contact as per one of the modes shown in the table:

C TERMINAL

CONNECTED TO:

FILTER CONTACT

TERMINAL BLOCKS

+12 V Out IN1 / –

–

IN1 / +12 V Out

external reference IN1 / external reference

Note: if a 2W speaker unit is installed in the cabin, it is possible to

use the terminal block’s filter input of the speaker unit (AUX
and – terminal blocks).

CONNECTING THE AUXILIARY INPUT

2W speaker units come with an AUX input (configurable as auxiliary input,
alarm input or filter input).

 Connect the external contact to AUX and – terminals.

Note: the AUX input can be configured either as normally open or

closed.

Page 12 WIRING DIAGRAMS

WIRING DIAGRAMS

WIRING DIAGRAM WITH 2W SPEAKER UNITS IN THE

CAR AND IN THE PIT AND PASSIVE SPEAKER UNIT ON
CAR TOP

WIRING DIAGRAMS Page 13

WIRING DIAGRAM WITH LANDING FLOORS

Page 14 MINIMUM OPERATIONS TO VERIFY PROPER INSTALLATION

MINIMUM OPERATIONS TO VERIFY

PROPER INSTALLATION

1. PROGRAMMING

 Access to programming: lift the local telephone handset and dial

.

The programming activated message will be heard.

 Program a telephone number for the emergency-call alarm:

dial

<telephone number> .

 Record the identification message of the specific elevator, which is

meant to contain all necessary information concerning the elevator
location: dial

and, after the “Correct” message, pronounce

the message and hang up.

 To listen again to the previous message: lift the handset and dial

.

 Make an external call to check the GSM satellite module is properly

working: dial

and, after the “Correct” message, digit the telephone

number to make a test call.

or

 Make an external call to check the PSTN line or the universal GSM

gateway is properly working: dial and digit the telephone number to
make a test call.

2. TESTING THE ALARM PROCEDURE

 Press the emergency call button for more than 3 seconds (factory

value).

The alarm starts.

3. ANSWERING THE ALARM

Note: the activation mode of the communication with the trapped

person can be configured with the “Handsfree connection
mode during an alarm” programming (code 78).

-1

st

mode: automatic handsfree connection after the messages

(factory default)

 Answer by the called party.

The handsfree mode will be activated after the voice messages.

MINIMUM OPERATIONS TO VERIFY PROPER INSTALLATION Page 15

 Speak with the trapped person.

-2nd mode: handsfree connection by “Handsfree activation” code

 Answer by the called party.

The voice messages will be heard.

 Press to speak with the trapped person.

-3nd mode: automatic handsfree connection without messages

 Answer by the called party.

 Speak with the trapped person.

4. RESETTING THE ALARM

Note: the alarm reset mode can be configured with the “Alarm reset

mode” programming (code 77).

-1

st

mode: reset by “End” code (factory default)

 Press to end the alarm.

-2

nd

mode: automatic reset

 Hang up (or press ) to end the alarm.

-3nd mode: automatic reset with local acknowledgement

 Hang up to end the call.

 Press the reset pushbutton or close the reset input IN1 to end the

alarm.

An end-of-alarm call will be generated.

 Answer by the called party.

 Press

.

If the reset input is not closed within 6 hours, the alarm is automatically ended.

Note:

the reset input can be configured with the “IN1 input setting”

programming (code 55).

Note: in case it should not be possible to stop the alarm procedure

remotely (i.e. the entered telephone number is incorrect)
simply lift the handset of the local telephone and dial

* <Password> # (by factory default:

) or press the

reset pushbutton.

Page 16 MINIMUM OPERATIONS TO VERIFY PROPER INSTALLATION

USING THE RESET BUTTON

Note: the reset operation does not alter the previously set

parameters.

Use of the reset pushbutton (C in the picture at page 2):

- Pressing shortly

Allows to interrupt an alarm call.
By pressing shortly you get the same result as lifting the handset of the
local telephone and entering * <Password> #.

- Pressing longer (10 seconds)

Allows to reset the device.
By pressing longer, the Helpy Controller will be re-started with no need to
disconnect the power supply.

Note: it is also possible to reset the device through the code

995*0#.

PROGRAMMING Page 17

PROGRAMMING

In the tables below:

 INST indicates that the programming is allowed for the installer
 OPER indicates that the programming is allowed by the maintenance technician
 factory default values are highlighted in bold

Basic programming

BASIC PROGRAMMING

ACCESS TO
PROGRAMMING

< INSTALLER or OPERATOR PASSWORD >

(factory default:

)

EXITING THE
PROGRAMMING

< INSTALLER or OPERATOR PASSWORD >

(factory default:

)

TELEPHONE
NUMBERS
(INST)

* the programming
of the telephone
number
automatically
activates the
alarm/call

(position
from 01 to

12)

SOURCE RECEIVER

…
(X..X =
telephone
number,
max. 20
digits; * = 2
sec-pause)

emergency-

call button

-

battery

alarms *

USER

periodic
automatic test
call *

ESSE-TI

2W speaker
unit connection
failure alarm

CLI

SIM card

expiring alarm

SMS

diagnostic
alarm *

P100

no external

power supply
alarm

-

auxiliary
alarm

-

DELETE A
TELEPHONE
NUMBER
(INST)

(position
from 01 to

12)

Page 18 PROGRAMMING

BASIC PROGRAMMING

TYPE OF
TELEPHONE LINE
(INST)

PSTN line or universal GSM gateway

GSM Satellite

DATE
(INST)

WEEKDAY

(dd) (mm) (yy)

SUNDAY

MONDAY

TUESDAY

WEDNESDAY

THURSDAY

FRIDAY

SATURDAY

TIME
(INST)

(hhmm; from 0000 to 2359)

RECORD
MESSAGES
(INST)

identification
message
(max. 25s )

(record) (hang up)

courtesy message
(max. 25 s)

LISTEN TO
MESSAGES
(INST/OPER)

identification
message

(listen)

courtesy message

LISTEN TO THE
ID DEVICES
OPERATING
OVER THE BUS
(INST)

LOW BATTERY
ALARM
(INST)

disabled alarm

enabled alarm

PROGRAMMING Page 19

BASIC PROGRAMMING

REPLACE
BATTERY ALARM
(INST)

disabled alarm

enabled alarm

AUTOMATIC TEST
DATA
(INST)

Frequency

(days, from 1 to 9; factory default 3)

Time

(hhmm; from 0000 to 2359)

Automatic
test alarm

automatic test disabled

automatic test enabled (EN 81-28:2018)

automatic test enabled (EN 81-28:2004)

Make a test call
manually

PROTOCOLS
IDENTIFICATION
CODE
(INST)

Esse-ti

… (identification code) [ ]

P100

SPEAKER UNITS
VOLUME
(INST/OPER)

speaker unit ID
(from 01 to 16)

loudspeaker
(from 1 to
9; factory
default 3)

microphone
(from 1 to
9; factory
default 5)

[

]

VOLUME OF
LANDING FLOOR
MESSAGES
(INST/OPER)

(from 1 to 4; factory default 3; 4=loudspeaker
volume, 3=¾ of loudspeaker volume, 2=½ of
loudspeaker volume, 1=¼ of loudspeaker volume)

LISTEN TO THE
PROGRAMMING
AGAIN
(INST)

... (programming code prefix)

RESTORE
FACTORY
SETTINGS
(INST)

Page 20 PROGRAMMING

Advanced programming

ADVANCED PROGRAMMING

CHANGE THE
INSTALLER
PASSWORD “0”
(INST)

… [ ]
(old)

.. [ ] .. [ ]

(new) (new)

CHANGE THE
OPERATOR
PASSWORD “1”
(INST)

… [ ]
(old)

.. [ ] .. [ ]

(new) (new)

EMERGENCY CALL
BUTTONS DELAY
(INST)

(seconds, from 3 to 9)

IN1 INPUT
SETTING
(INST)

IN1 = filter

IN1 = reset

2W SPEAKER
UNIT INPUTS
SETTING
(INST)

speaker
unit ID
(from 01
to 16)

AL1

(0=normally closed
1=normally open)

AUX
(0=alarm NC

1=alarm NO

2=auxiliary NC
3=auxiliary NO
4=filter NC
5=filter NO)

NO EXTERNAL
POWER SUPPLY
ALARM
(INST)

disabled alarm

enabled alarm with XX minutes delay

(from 01 to 99)

DIAGNOSTIC
ALARM
(INST)

disabled alarm

enabled alarm

2W SPEAKER
UNIT
CONNECTION
FAILURE ALARM
(INST)

disabled alarm

enabled alarm

SIM CARD
EXPIRING ALARM
(INST)

(months, from 01 to 30; 00=disabled alarm)

FILTER
ACTIVATION
(INST/OPER)

disabled

enabled

PROGRAMMING Page 21

ADVANCED PROGRAMMING

FILTER INPUT
NORMALLY
CLOSED/OPEN
(INST/OPER)

normally closed

normally open

FILTER BYPASS
(INST)

(seconds, from 15 to 30)

ALARM
OPERATION
WITHOUT
TELEPHONE LINE
(INST)

AI indicator light lit and courtesy message

AI indicator light unlit and no courtesy message

AI indicator light lit and no courtesy message

REPEATS OF
COURTESY
MESSAGE
DURING
AN ALARM
(INST)

(seconds between two courtesy messages, from

02 to 59; 00=no courtesy message; 01=one

courtesy message for each call)

“COMMUNICA­TION
ACTIVATED”
MESSAGE
SETTING
(INST)

disabled message

enabled message

HANDSFREE
CONNECTION
MODE DURING
AN ALARM
(INST)

handsfree activation by “Handsfree activation” code

automatic handsfree activation after messages

immediate and automatic handsfree activation
(no messages)

ALARM RESET
MODE
(INST)

automatic reset

alarm reset by “End alarm” code

automatic reset with local acknowledgement

“PLAY
IDENTIFICATION
MESSAGE”
CODE
(INST)

… (from 1 to 3 digits; factory default 5)

[ ]

“HANDSFREE
ACTIVATION”
CODE
(INST)

… (from 1 to 3 digits; factory default 0)

[ ]

Page 22 PROGRAMMING

ADVANCED PROGRAMMING

“END ALARM”
CODE
(INST)

… (from 1 to 3 digits; factory default 9)

[ ]

“EXCLUSION”
CODE
(INST)

… (from 1 to 3 digits; factory default 1)

[ ]

RESTORE
FACTORY
MESSAGES
(INST)

identification message

courtesy message

LANGUAGE
(INST)

(language: 00 Italian, 01 English, 02 German,
03 French, 04 Polish, 06 Russian, 07 Spanish,
21 Flemish)

MULTI­LANGUAGE
COURTESY
MESSAGE
(INST)

(second language)

(third language)

[ ]

TONE DECODER
(INST)

(country: 00 IT/SM/AL/BA/GM/MK/MT/NO,
01 GB/AE, 02 DE/LB/LU, 03 FR/GP/GF, 04 PL,
05 PT, 06 RU/BY, 07 ES/AD/CY, 08 BG/BR/KY/
DK/ID/IR/IS/KW/MO/MW/MX/PY/UY/VE/YE/ZM/
FO/LR, 10 HR, 11 GR/EE/FI, 12 NL/AW/VU,
13 SI, 14 HU, 15 IL, 16 AT, 17 AU/IE, 18 CH,
19 CN, 20 US/CA/JM/AI/AG/BB/BM/VG/DM/MS/
KN/TT/TC 21 BE, 22 QA, 23 SE, 24 IN, 25 TR,
26 CZ/SK/LT/MD, 27 TN/SA, 28 DZ, 29 MA,
30 RS, 31 RO, 32 JO)

DURATION OF
HANDSFREE
CONNECTION
DURING ALARM
(INST)

(minutes, from 2 to 9)

NUMBER OF
CALLS TO THE
SAME NUMBER
FOR EACH CYCLE
(INST)

(calls, from 1 to 9)

CALL CYCLES FOR
TECHNOLOGICAL
ALARMS AND
TEST CALLS
(INST)

(cycles, from 1 to 9; 0=10 cycles; factory default 3)

CALL CYCLES FOR
EMERGENCY CALL
ALARMS
(INST)

(cycles, from 1 to 9; 0=unlimited)

PROGRAMMING Page 23

ADVANCED PROGRAMMING

AUTOMATIC
ANSWER
(INST)

(ring number, from 1 to 9;

0=disabled; factory default 2)

OPERATION
MODE AFTER
AUTOMATIC
ANSWER
(INST)

programming mode

direct connection with the car

CONNECTION
DURATION AFTER
AUTOMATIC
RESPONSE
(INST)

(minutes, from 1 to 9)

CLI CALL
DURATION
(CLI)

(seconds, from 00 to 99; factory default 10)

MULTI-LINK
FUNCTION
(INST)

(from 0 to 9; 1=master, 0=function disabled)

DTMF
GENERATOR
SETTING
(INST)

DTMF generated by GSM network

DTMF generated by Helpy Controller

(DTMF duration=X*50ms; from 1 to 9;

factory default 2)

LISTEN TO THE
GSM SIGNAL
LEVEL
(INST)

Digits Quality

0-12 no signal or connection not

guaranteed
13-18 low signal
19-24 medium signal

>24 high signal

ENTER SIM CARD
PIN CODE
(INST)

… (PIN) … (PIN)

DISABLE SIM
CARD PIN
REQUEST
(INST)
GSM SATELLITE
APN SETTING
(only via SMS)
(INST)

APN[,user,pwd]

GSM SATELLITE
SIM NUMBER
SETTING
(INST)

…

(telephone number
with country code)

…

(telephone number with
country code)

Page 24 PROGRAMMING

ADVANCED PROGRAMMING

REGISTER THE
GSM SATELITE TO
SERVER COMNET
(INST)
DELETE THE GSM
SATELLITE FROM
SERVER COMNET
(INST)

LISTEN TO THE
BATTERY LEVEL
(INST)

(expressed in mV)

LISTEN TO THE
EXTERNAL
POWER SUPPLY
LEVEL
(INST)

(expressed in mV)

TEST OF ALARMS
(INST)

emergency-call button

battery alarm

periodic automatic test call

2W speaker unit connection failure alarm

SIM card expiring alarm

diagnostic alarm

no external power supply alarm

auxiliary alarm

PROGRAMMING Page 25

Programming via e-stant software

It is possible to program Helpy Controller via computer by using the
USB/serial proprietary cable and the dedicated e-stant software.

e-stant software also allows to:

- update the firmware of the Helpy Controller

- customize the messages of the Helpy Controller.

e-stant can be downloaded at the following link:

https://www.esse-ti.it/en/download/software-request

Page 26 PROGRAMMING

Programming via SMS (only with GSM Satellite)

All parameters programmable locally by the local telephone may also be set via
SMS.
Programming via SMS is possible by any mobile phone or other device
supporting SMS.
An SMS notifying the programming was performed is sent by the Helpy
Controller to the number that sent the programming.

ATTENTION

Programmed performed via SMS sent from the Internet could not

have a positive result if the required format is not followed.

MESSAGE FORMAT

Each programming SMS must contain the password, which allows access to
programming, and the programming codes to be performed.
The message format must be as follows:

Et.he *xxx# c..c c..c

Where:
Et.he : is the start of the programming string
*xxx# : is the password string (default installer password xxx = 0)
c..c : is the programming code
The strings and programming codes must be separated by a space.
Refer to the related paragraphs for the programming codes.

NOTIFICATION MESSAGE FORMAT

The format of the notification message to the user who sent a programming
SMS is similar to the programming message:

Et!he *xxx# c..c c..cERROR

Where:
Et!he : is the start of the notification string
*xxx# : is the password string (default installer password xxx = 0)
c..c : is the accepted programming code
c..cERROR : is the refused programming code

USE Page 27

USE

Local use

: lift the local telephone handset

: lift the local telephone handset and dial to access programming

LOCAL USE

CONVERSATION
WITH THE
SPEAKER UNITS

CABIN SPEAKER UNIT (ID 01)

CABIN SPEAKER UNIT (ID 01)

SPEAKER UNIT (ID 02)

SPEAKER UNIT (ID 03)

SPEAKER UNIT ID XX (04~16)

PROGRAMMING

…

CONVERSATION
WITH THE
SPEAKER UNITS

CABIN SPEAKER UNIT (ID 01)

SPEAKER UNIT (ID 02)

SPEAKER UNIT (ID 03)

SPEAKER UNIT ID XX (04~16)

DEACTIVATE ALL

EXTERNAL CALLS

<TELEPHONE NUMBER>

Use remotely with Helpy Controller at rest

 Call Helpy Controller and wait for a response.

 Listen to the elevator identification message, if present.

 Dial:

to speak with the cabin speaker unit (ID 01)
to speak with the speaker unit (ID 02)
to speak with the speaker unit (ID 03)

to speak with the cabin speaker unit ID XX (04~16)

or

Page 28 USE

 Dial <password> (factory default: ) to access

programming.

 All of the programming and functions below can now be performed:

USE REMOTELY WITH HELPY CONTROLLER AT REST

PROGRAMMING

…

CONVERSATION
WITH THE SPEAKER UNITS

CABIN SPEAKER UNIT (ID 01)

SPEAKER UNIT (ID 02)

SPEAKER UNIT (ID 03)

SPEAKER UNIT ID XX (04~16)

DEACTIVATE ALL

SIGNALS Page 29

SIGNALS

LED signalling device status (red)

Normal operation (no alarm)

Alarm

Voice connection

Battery disconnected or low battery (max. 1-hour operation in idle state)

2W speaker unit connection error or bus problem

Absence of telephone line

Button failure

LED signalling data transmission (white)

Data transmission in progress

GSM Satellite registered to COMNet Server

Page 30 SIGNALS

LED signalling GSM Satellite signal strength (green)

No signal

Low signal level

Medium signal level

Good signal level

High signal level

Note: the green LED on GSM satellite turns on during a call or when the
local telephone is used.

LED signalling alarm / periodical test call (yellow)

Emergency-call alarm

Emergency call alarm suspended

Other alarms - Test call

SIGNALS Page 31

LED signalling power supply status (blue)

The external power supply is connected and the battery has max capacity
charge

The external power supply is connected and the battery has good capacity
charge

The external power supply is connected and the battery has medium
capacity charge

The external power supply is connected and the battery has low capacity
charge

The external power supply is connected and the battery is either
disconnected or dead

The external power supply is disconnected and the battery guarantees
more than 5-hour operation in idle state

The external power supply is disconnected and the battery guarantees
up to 5-hour operation in idle state

The external power supply is disconnected and the battery guarantees
2-hour operation in idle state

The external power supply is disconnected and the battery guarantees
1-hour operation in idle state

Page 32 SIGNALS

LED signalling GSM Satellite status (red)

GSM Satellite correctly registered on the network

GSM Satellite registering to the GSM network – GSM Satellite not
registered correctly – PIN request – PIN incorrect – Other problems

Call in progress

Given alarm indicator light (yellow)

Alarm

Received alarm indicator light (green)

Voice connection

Missed test call notification

The Given alarm indicator light and the Received alarm indicator light flash in
opposition to indicate the failure of the automatic test call.
The flashing sequence ends after the next successful test call or emergency call.

Given alarm indicator light

Received alarm indicator light

EU DECLARATION OF CONFORMITY Page 33

EU DECLARATION OF CONFORMITY

Hereby, Esse-ti S.r.l. declares that the equipment type Helpy Controller is in
compliance with Directives 2014/30/EU - 2014/33/EU - 2014/35/EU.
The full text of the EU declaration of conformity is available from the
following Internet address:

https://www.esse-ti.it/en/dichiarazioni-di-conformita

Page 34 NOTE

NOTE

NOTE Page 35

Esse-ti S.r.l.

Via G. Capodaglio, 9
62019 Recanati (MC) – ITALY
Tel. [phone]
Fax [phone]
www.esse-ti.it
[email protected]