Essence Technology EIP 7012 Administration Manual

EIP 7012
Essence VoIP Phone Administration Guide
Version 1.0B
Essence
®
Technology
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Table of Contents
1
Introduction....................................................................................................................................................... 1
1.1 Hardware Overview...................................................................................................................... 1
1.2 Software Overview........................................................................................................................1
2 Keypad interface for IP Phone demo system................................................................................................... 3
2.1 Keypad description.......................................................................................................................3
2.2 Recording ..................................................................................................................................... 4
2.3 Keypad Function and setting List .................................................................................................4
2.3.1 Phone Book ......................................................................................................................... 4
2.3.2 Call history...........................................................................................................................5
2.3.3 Phone setting....................................................................................................................... 5
2.3.4 Network................................................................................................................................6
2.3.5 SIP Settings .........................................................................................................................7
2.3.6 NA T Traversal ...................................................................................................................... 7
2.3.7 Administrator........................................................................................................................8
2.3.8 Sys. Authority....................................................................................................................... 8
3 Setup the VoIP Phone by Web Browser .......................................................................................................... 9
3.1 Login............................................................................................................................................. 9
3.2 System Information for the IP PHONE......................................................................................... 9
3.3 Phone Book................................................................................................................................ 10
3.3.1 Phone Book ....................................................................................................................... 10
3.3.2 Speed Dial List....................................................................................................................11
3.4 Phone Setting..............................................................................................................................11
3.4.1 Forward Settings................................................................................................................12
3.4.2 SNTP Settings....................................................................................................................13
3.4.3 Volume Settings.................................................................................................................13
3.4.4 Ringer Settings .................................................................................................................. 14
3.4.5 DND Settings.....................................................................................................................14
3.4.6 Dial Plan Setting ................................................................................................................ 14
3.4.7 Call Waiting Settings..........................................................................................................16
3.4.8 Soft-key Settings................................................................................................................16
3.4.9 Hot Line Settings................................................................................................................16
3.4.10 Alarm Settings.................................................................................................................... 17
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3.5
Network.......................................................................................................................................17
3.5.1 Network Status................................................................................................................... 17
3.5.2 WAN Settings..................................................................................................................... 18
3.5.3 LAN Settings...................................................................................................................... 18
3.5.4 DDNS Settings...................................................................................................................19
3.5.5 VLAN Settings.................................................................................................................... 19
3.5.6 DMZ Setting....................................................................................................................... 20
3.5.7 Virtual Server.....................................................................................................................21
3.6 SIP Settings................................................................................................................................21
3.6.1 Service Domain..................................................................................................................22
3.6.2 Port Settings ...................................................................................................................... 23
3.6.3 Codec Settings................................................................................................................... 23
3.6.4 Codec ID Settings..............................................................................................................24
3.6.5 DTMF Settings...................................................................................................................24
3.6.6 RPort Function................................................................................................................... 25
3.6.7 Other Settings.................................................................................................................... 25
3.7 NA T Trans...................................................................................................................................25
3.8 Others.........................................................................................................................................26
3.8.1 MAC Clone Setting ............................................................................................................ 26
3.8.2 Tones Settings ................................................................................................................... 26
3.8.3 Advanced Settings............................................................................................................. 27
3.9 System Auth................................................................................................................................28
3.10 Save Changes............................................................................................................................ 28
3.11 Update........................................................................................................................................28
3.11.1 Update Firmware ............................................................................................................... 28
3.11.2 Auto Update Settings......................................................................................................... 29
3.11.3 Restore Default Settings.................................................................................................... 30
3.12 Reboot........................................................................................................................................30
4 Automatic Client Configuration with Essence IP PBX.................................................................................... 31
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1 Introduction
This administration guide is for VoIP Phone, EIP 7012. The administration guide explains the keypad instruction, web configuration and command line configuration for EIP 7012. Before using EIP 7012, some setup processes are required to make the VoIP Phone work properly. Please refer to the Setup Menu for further information.
1.1 Hardware Overview
EIP 7012 has the following interfaces for Networking, telephone interface, LED indication, and power connector. Two RJ-45 Networking interface, these two interfaces support 10/100Mps F ast Ethernet. You can connect one
RJ-45 Fast Ethernet port to the ADSL or Switch, and connect the other one to your computer. LED Indication: some LED indicators in the V oIP Phone sho w the functions, like spea ker phone , Register, and so
on.
1.2 Software Overview
Network Protocol
SIP v1 (RFC2543), v2(RFC3261) IP/TCP/UDP/RTP/RTCP IP/ICMP/ARP/RARP/SNTP TFTP Client/DHCP Client/ PPPoE Client Telnet/HTTP Server DNS Client
Codec
G.711: 64k bit/s (PCM) G.723.1: 6.3k / 5.3k bit/s G.726: 16k / 24k / 32k / 40k bit/s (ADPCM) G.729A: 8k bit/s (CS-ACELP) G.729B: adds VA D & CNG to G.729
Vice Quality
VAD: Voice activity detection CNG: Comfortable noise generator LEC: Line echo canceller Packet Loss Compensation
Adaptive Jitter Buffer
Call Function
Call Hold Call Waiting Call Forward Caller ID 3-way conference
DTMF Function
In-Band DTMF Out-of Band DTMF SIP Info
SIP Server
Registrar Server (three SIP account) Outbound Proxy
Tone
Ring Tone Ring Back Tone Dial Tone
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Busy Tone User Programming Tone
Phone Function
Volume Adjustment Speed dial, Phone book Flash Speaker Phone
IP Assignment
Static IP DHCP PPPoE
Security
HTTP 1.1 basic/digest authentication for Web
setup
MD5 for SIP authentication (RFC2069/ RFC
2617)
QoS QoS field NAT Traversal STUN Configuration
Web Browser Console/Telnet Keypad
Firmware Upgrade
TFTP Console HTTP FTP
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2 Keypad Interface for IP Phone Demo System
2.1 Keypad Description
Key Name Description Note
1 “1” 2 “2”, “a”, “b”, “c”, “A”, “B”, “C” 3 “3”, “d”, “e”, ”f”, “D”, “E”, “F” 4 “4”, “g”, “h”, “I”, “G”, “H”, “I” 5 “5”, “j”, “k”, “l”, “J”, “K”, “L” 6 “6”, “m”, “n”, “o”, “M”, “N”, “O” 7 “7”, “p”, “q”, “r”, “s”, “P”, “Q”, “R”, ‘S” 8 “8”, “t”, “u”, “v”, “T”, “U”, “V” 9 “9”, “w”, “x”, “y”, “z”, “W”, “X”, “Y”, “Z” 0 “0”, “space”
* “*”, “•”, “:”, “@”
# Start dialing process
4-way
Navigation Keys
Press to scroll through lists and menus on the display.
MENU Press to access the menu options or cancel your
selection and go back to the previous level.
ENTER Press to enter a menu or confirm a selection.
Phone Book Press to access the personal phonebook
directory.
REDIAL Press to call the last number dialed.
DND Press to block all incoming calls.
HOLD Press to put an active call on hold.
TRANSFER Press to transfer an active call to another VoIP
phone on the system.
CONFERENCE Press to activate the three-way conference call.
FWD Press to forward all incoming call s to another
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phone on the system.
DELETE Press to erase the number you dialed when
making a call.
M1~M9 Press any of the keys to speed dial the preset
contact number.
REC Press to record the conversation, please refer to
section 2.2 for further details.
VOICE MSG Press to listen to voice mail messages.
SPEAKER Press to activate the speakerphone to allow
hand-free conversations.
VOLUMN
Control Key
Press to increase or decrease the volume of the ringer tone, handset, or the volume of the current call using the speakerphone.
2.2 Recording
The recording function is for the user who wants to record the con versatio ns during the call s. The user o nl y needs to press “REC” button to start recording and press again to stop it. The voice file will be saved in the user’s voice mail system. The Message Waiting Indicator on IP phones will be lit to inform the user.
To listen to the recording, make a call to the user’s voice mail system, press “1” to hear the new messages of the recording.
2.3 Keypad Function and Setting List
2.3.1 Phone Book
Name Description Search Search Phone Book. Add Entry Add new phone number to phone book. Speed Dial Add speed dial phone number to speed dial list. Erase All Erase all phone number from Phone Book.
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2.3.2 Call History
Name Description Incoming Calls Show all incoming calls. Dialed Numbers Show all dialed calls. Erase Record Delete call history.
All: Delete all call history. Incoming: Delete all incoming call. Dialed: Delete all dialed call.
2.3.3 Phone Setting
Name Description
All Fwd.
Activation: To Enabled/Disabled this function. Number: Forward to a Speed Dial Number.
Busy Fwd.
Activation: To Enabled/Disabled this function. Number: Forward to a Speed Dial Number.
No Answer Fwd.
Activation: To Enabled/Disabled this function. Number: Forward to a Speed Dial Number.
Call Forward
Ring Timeout Set the Ring times to start the no answer forward function, ex:
2 means after 2 rings then forward to the dedicated number. Always Block all phone calls. By Period Block all phone calls at a certain period of time.
Do not Disturb
Period Time Set the start time and end time to Block Setting. Activation Set the Alarm Enabled or Disabled. Alarm Setting Alarm Time Set the time for alarming. Date and Time Setting. Date & Time Set the IP Phone Date and Time. Time Format To set the time as 12-hour or 24-hour clock. SNTP setting SNTP Enabled / Disable SNTP.
Date/Time
Primary SNTP Set Primary SNTP server IP address.
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Secondary SNTP Set Secondary SNTP server IP address. Time Zone Set Time zone. Sync. Time Set adjustment time period. Handset Volume Set Handset volume from 0~15 (max.) for you to hear. Speaker Volume Set Speaker phone volume from 0~15 (max.) for you to hear. Handset Gain Set Handset Gain from 0~15 (max.) for the other site to hear.
Volume & Gain
Speaker Gain Set Speaker phone Gain from 0~15 (max .) for the other site to
hear. Ringer Volume Ringer volume setting from 0~15 (max.). Ringer Ringer Type Ringer tone selection from 1~4.
Auto Dial Set Auto Dial time from 3~9 seconds.
2.3.4 Network
Name Description
IP T ype
Fixed IP: self configure the IP address.
DHCP: to get IP address through DHCP.
PPPoE: to get IP address through PPPoE.
Set Fixed IP
IP Address: the IP address of the IP phone.
Subnet Mask: configure subnet mask.
Default Gateway: the gateway address.
WAN Setup
Set PPPoE
User name: user name of PPPoE.
Password: password of PPPoE.
Bridge Set LAN as bridging mode. LAN Setup NAT Set LAN as NAT mode. Primary DNS First DNS address DNS Secondary DNS Second DNS address Activation Activate or disable the VLAN. VID Set VID from 2 to 4094. Priority Set the priority from 0 to 7.
VLAN
CFI 0~1
Status Show WAN, LAN IP addre ss and MAC address.
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2.3.5 SIP Settings
If you want to use keypad to set the SIP setting, you have to go to item 8 Sys. Authority to input the password, or you can not change the SIP setting.
Name Description Service Domain First/Second/Third
Realm
The realms include following information. You can press “1*#”,
“2*#”, and ”3*#” to change among these three SIP realms.
Activation: to Activate or stop the realm.
User Name: the SIP’s user name.
Display Name: the SIP’s display name.
Register Name: the SIP’s registered name.
Register Pwd.: the SIP’s password.
Proxy Server: the address of SIP proxy.
Domain Server: the address of domain server.
Outbound Proxy: the address of outbound proxy.
Codec Type The codec type includes G.711 uLaw, G.711 aLaw, G.723,
G.729, G.726-16, G.726-24, G.726-32, and G.726-40.
Codec
VAD
Select Voice Active Detection Enable or Disable. Outband DTMF Enable/Disable outband DTMF. RTP Setting Duplicate RTP
No duplicate: do not resend the voice packages.
One duplicate: resend voice packages one time.
Two duplicate: resend voice packages two times.
RPort Setting RPort Enabled/Disabled. Hold by RFC Enable/Disable Holding the calls, according to RFC3261. Status Show the SIP Proxy register status. You can use UP/Down key to chec k each Realm’s
status.
2.3.6 NAT Traversal
If you want to use keypad to set the NAT Traversal settings, you have to go to item 8 Sys. Authority to input the password, or you can not change the NAT Trave rsal settings.
Name Description
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STUN Enable/Disable STUN.
STUN Setting
STUN Server The address of STUN server.
2.3.7 Administrator
If you want to use keypad to set the Administrator setting, you have to go to item 8 Sys. Authority to input the password, or you can not change the Administrator setting.
Name Description
This function must be work with IP PBX. Upgrade Now Select to direct connect to IP PBX to check if there is any
upgrade version. If there is a newer version, IP phone will
upgrade the system automatically.
Upgrade system
Schedule State Select to see the current status and scheduling time.
Set to Default You can restore to the default setting. Change Pwd. Press ENTER and press a new password to replace the original password with the ne w
one.
Version This will show the system’s firmware version. Vendor ID To see the vendor ID of the IP Phone Watch Dog You can use this to enable Watch Dog function to do the debugging. Restart You can use this function to restart your IP Phone.
2.3.8 Sys. Authority
To do the SIP setting, NA T traversal and Administrator from Keypad, you need to input the password first. Default is “test”.
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