Essence Technology EAG Series Administration Manual
EAG Gateway Series Administration Guidelines
Version
Essence
®
Technology
1/5/2007 EAG Gateway Series Administration Guidelines MAG-06007 Rev. A
T A BLE OF CONTENTS
1 Introduction.......................................................................................................................................1
1.1 Overview.......................................................................................................................1
1.2 Features........................................................................................................................1
1.3 Hardware Platform........................................................................................................2
1.3.1 Physical................................................................................................................2
1.3.2 System Specifications..........................................................................................3
2 Console and Interface Modules........................................................................................................5
2.1 Main Console Module...................................................................................................5
2.1.1 Ethernet Port........................................................................................................6
2.1.2 Console Port.........................................................................................................6
2.1.3 LED Definitions.....................................................................................................7
2.2 FXS Line Interface Module ...........................................................................................8
2.2.1 FXS Line Interface Module Function....................................................................8
2.2.2 FXS Line Interface Module Pin Assig nment.........................................................8
2.3 FXO Line Interface Module.........................................................................................10
2.3.1 FXO Line Interface Module Function .................................................................10
2.3.2 FXO Line Interface Module Pin Assignment ......................................................10
2.4 FXS/FXO Mixed Line Interface Module......................................................................13
2.5 Switching Power Supply Module.................................................................................15
3 Preparation for Installation..............................................................................................................17
3.1 Safety Check...............................................................................................................17
3.2 Installation Environment..............................................................................................17
3.2.1 Temperature/Humidity........................................................................................17
3.2.2 Dust Control and Air Flow...................................................................................17
3.2.3 Interference and Lighting Hazard.......................................................................18
3.2.4 Installing EAG Chassis.......................................................................................18
3.3 Inspecting EAG and its accessories...........................................................................18
4 Installation.......................................................................................................................................19
4.1 Tools Required for Installation.....................................................................................19
4.2 Installing the Main Control Module..............................................................................19
4.3 Installing the FXS Interface Module............................................................................19
4.4 Installing the Power Supply Module............................................................................19
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4.5 Installing EAG onto a Standard Shelf..........................................................................20
4.6 Installing Cables..........................................................................................................20
4.6.1 Connecting Console Port ...................................................................................20
4.6.2 Connecting Ethernet Port...................................................................................21
4.6.3 Connecting FXS Cable.......................................................................................23
4.7 Connecting Power Supply...........................................................................................23
4.8 Final Checks after Installation.....................................................................................24
5 System Configuration.....................................................................................................................25
5.1 Login ...........................................................................................................................25
5.2 Menu Structure and Function De scription of Most Used Buttons...............................26
5.3 System Config.............................................................................................................28
5.4 Network Configuration ................................................................................................30
5.5 MGCP Config..............................................................................................................32
5.6 SIP Configuration........................................................................................................35
5.7 1st/2nd Card..................................................................................................................37
5.7.1 Phone Number...................................................................................................37
5.7.2 Call State Info.....................................................................................................38
5.7.3 FXS (1~24).........................................................................................................39
5.8 Advanced Config.........................................................................................................42
5.8.1 Digit Map ............................................................................................................42
5.8.2 Routing Map.......................................................................................................43
5.8.3 Feature Code .....................................................................................................47
5.8.4 System Config....................................................................................................51
5.8.5 FXO Config.........................................................................................................55
5.8.6 FXS Config.........................................................................................................57
5.8.7 IP Config.............................................................................................................58
5.8.8 SIP Config ..........................................................................................................63
5.8.9 MGCP Config.....................................................................................................66
5.8.10 Border Proxy Configuration................................................................................67
5.8.11 EMS Configuration.............................................................................................68
5.9 Log Info.......................................................................................................................69
5.9.1 Resource Info.....................................................................................................69
5.9.2 Message Log......................................................................................................71
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5.9.3 Error Info Log .....................................................................................................71
5.9.4 Startup Info.........................................................................................................71
5.10 System Tools...............................................................................................................72
5.10.1 Factory Config....................................................................................................72
5.10.2 Software Update.................................................................................................72
5.10.3 Change Password..............................................................................................73
5.10.4 Reboot the Gateway...........................................................................................74
5.10.5 Help....................................................................................................................74
5.11 Exit..............................................................................................................................74
6 Appendix.........................................................................................................................................75
6.1 Factory Default Settings..............................................................................................75
6.1.1 System Settings .................................................................................................75
6.1.2 Network Settings................................................................................................75
6.1.3 MGCP Settings...................................................................................................76
6.1.4 SIP Config ..........................................................................................................77
6.1.5 1st/2nd Card .........................................................................................................77
6.1.6 Advanced Config................................................................................................78
6.1.7 Log Information ..................................................................................................83
6.1.8 System Tools......................................................................................................83
6.2 Glossary......................................................................................................................83
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1 Introduction
1.1 Overview
EAG VoIP gateway (EAG for short) is a multiple purpose and modular VoIP equipment based on
Essence’s next generation advanced MicroXchange architecture. EAG provides an ideal solution for
voice and fax transmission over the IP networks.
EAG is designed for carriers and enterprises for regular phone service, fax service and PBX service. It
can be used as a part of the cost effective IP PBX solutions. EAG supports many VoIP standard
protocols and voice codec. It provides effective solutions to many technical challenges that include
echo cancellation, firewall/NAT traversal, and billing call record collection. Compared to other products
on the market, EAG has the advantage of carrier reliability, flexible configuration, high voice quality,
excellent protocol compatibility, and low cost. Its high efficient hardware and software design and
powerful DSP processing power guarantee the EAG capability of full load voice and signaling
processing and IP packetization. Its red undant load sharing power supplies and hot swappable
modules further secures the EAG’s carrier reli ability.
EAG provides FXS/FXO ports and multiple 10/100M Ethernet interfaces. EAG connects to regular
telephones, faxes and PBXs through the FXS/FXO analog interfaces. It connect s to IP network through
Ethernet interfaces. EAG provides real-time and high quality IP-based voice services.
1.2 Features
EAG has the following unique features:
Flexible Configuration
EAG uses compact modular slot chassis design. Users can configure the EAG with interface cards of
different types and capacities.
Carrier Reliability and Easy Maintenance
EAG hardware is designed to reach the high MBTF (Mean T im e between Failu re). To satisfy the carrier
reliability requirement for voice gateways, EAG has the option of load sharing power module. Should
one power module fail to function, the other power module resumes the full power function. Every
hardware module in the EAG is hot swappable for in-service maintenance.
Support of FTP file Transfer and Telnet Remote Configuration
Supported Protocols and Advanced Technologies
EAG supports MGCP、SIP、RTP、TFTP、HTTP、SNMP、DHCP、and STUN protocols. It also supports
G.711、G.729A、G.723.1, iLBC, and GSM codec; G.165 and G.168 echo cancellation; RFC2833 DTMF
relay; and T.38 and T.30 IP fax relay technologies.
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Support of Variety of End-User Devices
EAG supports analog telephones, faxes, and PBX devices.
Interoperability
EAG has completed the interoperability tests with soft switches and gateways from more than ten
telecommunication equipment manufacturers worldwide.
1.3 Hardware Platform
1.3.1 Physical
Figure 1. EAG Front View
①
One hot swappable main control module. The main
module supports three 10/100M Ethernet ports for IP
network and one console port (CON).
Two hot swappable slots that can be configured with
different interface cards.
② & ③
All the Essence VOIP products offer modular, versatil e, and high reliability features. EAG provides not
only the pure FXS (S port) and pure FXO (O port) line interface module but also mixed FXS/FXO line
interface module such as 4FXS/4FXO ( 4S/4) and 8FXS/8FXO ( 8S/8).
Both ② and ③ slots can support 16S, 24S, 4FXO, 8FXO, 16FXO, 4S/4, and 8S/8 interface line
module. Users can configure the EAG gateway with different configurations by selecting different line
interface modules. The following table lists the most common configurations used by existing
customers:
Table 1. EAG Interface Slot Configuration Options
Interface
Type
Card Type
Slot ② Slot ③
Life-Line PSTN Fallback DS0s
EAG-16S FXS-16 No 16
EAG-24S FXS-24 No 24
Analog
EAG-8O
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EAG-16O
EAG-8O8S FXS-8/FXO-8
Power failure and IP
degradation fallback
16
EAG-4O24
S
FXS-24 No 24
Figure 2. EAG Rear View
①
Two Fan Modules.
Two hot swappable power supply modules for
redundancy (optional).
② & ③
1.3.2 System Specifications
Internal Memory 32MB/64MB/128MB (St andard 64MB)
Flash Memory 8MB/16MB (Standard 8MB)
–24 voltage
Talk Battery
Ringing Voltage 60V RMS
REN Equivalence 5 for short loop (300 meters), 3 for long loop (1500 meters)
Loop Current = or > 21 mA
Power Surge Voltage 1000 Votage (10/100uS)
Max Line Length 1500 m
Off-hook Detection Loop Sta rt
Dialing DTMF
Input Voltage 100~240 Volt
Input Current 0.7Amp (110 Volt) /0.35Amp (220 Volt)
Power Consumption 75Watt (Max)
Operation Temperature 0 ~ 40°C
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Non Operation Temperature -25 ~ 70°C
Operation Humidity 5 ~ 95% (Non Condensed)
Noise 30 DB (Max)
Dimension (H×L×W) 4.4x44x44 mm
Net Weight 7 kg
Weight (including package) 9kg
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2 Console and Interface Modules
EAG is designed based on modular architecture. The detailed functions of the interface modules are
described in the following sections.
2.1 Main Console Module
EAG Main Console Module uses advanced framework and technology. Its main features include: high
performance processors for management and signaling processing and DSP sub module for voice
processing. The Main Console Module provides necessary interfaces to connect to peripheral devices
and internal interface modules. It can supports up to 48 analog line/trunk port s.
Figure 3. EAG Main Console Module Physical View
① & ⑨
Main Console Module Thumb Screw
②
Ethernet Port (0)
③
Ethernet Port (1)
④
Ethernet Port(2)
⑤
Console Port (CON)
⑥
Power LED
⑦
Alarm LED
⑧
Status LED
EAG modules are hot swappable for easy service and maintenance. For example: users can pull the
main console module out for service by pulling the thumb screws on the module. The thumb screws
are indicated by ① and ⑨ on the Figure 2-1.
Note: The main console module can be secured by turning the screw clockwise. Turn scre ws the other
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way to pull the main console module out.
2.1.1 Ethernet Port
There are three 10/100M Ethernet ports on the EAG main console module. Th e connector type of the
Ethernet ports is RJ45 with status LED. Table 2-2 shows the pin assignment of those Ethernet
connectors and LED status specification.
Pin LED
1 2 3 6 Yellow Green
TX+ TX- RX+ RX- Connected Live
Ethernet Port (1): for console/management/maintenance use
Ethernet Port (2): reserved for future use.
Ethernet Port (3): Ethernet port to connect to the IP network. This port is used for all the VoIP activities
that include SIP and MGCP signaling protocol and RTP packets transmission. This port can also be
used for control/management/maintenance.
Note: If possible, customers should use the Ethernet port 1 for software upgrade, device configuration,
and management operations and use the Ethernet port 3 for VoIP protocol and data
transmissions.
2.1.2 Console Port
EAG supports configuration through a console port (CON) of RJ45 connector type. Table2-3 shows the
connector interface scheme of RJ45 to DB9 and DB25.
Table 2. Console Port Pin Assignment of RJ45 to DB9 and DB25
RJ45 Connector Pin No. 1 2 3 4 5 6 7 8
Pin Description NC NC TXD GND GND RXD NC NC
DB9 Connector Pin No. 2 5 3
DB25 Connector Pin No. 3 7 2
The console port is used for local management and testing. Computers can be connected to EAG by
linking the RS232 port to EAG console port. EAG uses three wires on the console port: one TXD
(send), one RXD (receive), and one GND (ground).
EAG is shipped with a standard RJ45 to DB9 adapter.
Table 3. Console Port Specification
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Attribute Description
Connector Ty pe RJ45
Port Number 1
Interface Type RS232
Baud Rate 1 15200
Data Bits 8
Parity Check No
Stop Bit 1
Flow Control No
2.1.3 LED Definitions
There are three LED indicators on the front panel of the EAG main console module: power, alarm, and
status.Table2-4 show the LED types and definitions.
Table 4. Main Console Module LED Definitions
Mark Function State Description
Green Main power supply is on. PWR Power
Indicator
Off Main power supply is off.
Off System is locked in a non functional state.
Flashing Green Normal.
Red System is in the start up mode, not ready for
operation.
STU Status
Indicator
Flashing Red System is in the diagnostic mode with limited
operation capability.
Green Clear of all alarms
Flashing Red New alarm condition from an unknown source.
ALM Alarm
Indicator
Red Alarm with identified source.
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2.2 FXS Line Interface Module
Figure 4. FXS Interface Module Physical View
2.2.1 FXS Line Interface Module Function
EAG FXS interface module provides the interface to analog phones, faxes, modem, and PBX.
It can be used with
FXS/FXO Mixed Line Interface Module to meet the different configuration
requirements. The common combin ations are described in
Table 1.
2.2.2 FXS Line Interface Module Pin Assignment
Each EAG FXS interface module provides up to 24 ports. Each EAG can have up to two FXS interface
modules, 48 analog ports. FXS interface module provides 50 pin CHAMP con nector. Table2-5 shows
the scheme of the 50 pin CHAMP connector. EAG supports two configurations of the FXS interface
module：16 port FXS module (16S) and 24 port FXS module (24S) .On the 16S interface module, the
pins from 17 to 24 are not used.
Pin Description Pin
1 RING1 TIP1 26
2 RING2 TIP2 27
3 RING3 TIP3 28
4 RING4 TIP4 29
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5 RING5 TIP5 30
6 RING6 TIP6 31
7 RING7 TIP7 32
8 RING8 TIP8 33
9 RING9 TIP9 34
10 RING10 TIP10 35
11 RING11 TIP11 36
12 RING12 TIP12 37
13 RING13 TIP13 38
14 RING14 TIP14 39
15 RING15 TIP15 40
16 RING16 TIP16 41
17 RING17 TIP17 42
18 RING18 TIP18 43
19 RING19 TIP19 44
20 RING20 TIP20 45
21 RING21 TIP21 46
22 RING22 TIP22 47
23 RING23 TIP23 48
24 RING24 TIP24 49
25 NC NC 50
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2.3 FXO Line Interface Module
Figure 5. 16 FXO Interface Module Physical View
2.3.1 FXO Line Interface Module Function
EAG FXO interface module provides the analog relay ports. It can be connected to PBX analog POTS
lines or telephony switch POTS lines.
It can be used with
FXS/FXO Mixed Line Interface Module to meet the different configuration
requirements. The common combin ations are described in
Table 1.
2.3.2 FXO Line Interface Module Pin Assignment
Each EAG FXO interface module supports up to 16 analog relay ports. FXS interface module provides
50 pin CHAMP connector.
Table 5 shows the scheme of the 50 pin CHAMP connector. EAG supports
three configurations of the FXS interface module:
․ 4 port FXO module shown in
Table 5.
․ 8 port FXO module shown in
Table 6.
․ 16 port FXO module shown in
Table 7.
On the 4FXO module, the pins from 5 to 16 are not used. On the 8FXO module, the pins from 9 to 16
are not used.
Table 5. 4FXO Interface Module Pin Assignment
Pin Description Pin
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1 RING1 TIP1 26
2 RING2 TIP2 27
3 RING3 TIP3 28
4 RING4 TIP4 29
5 NC NC 30
6 NC NC 31
7 NC NC 32
8 NC NC 33
9 NC NC 34
10 NC NC 35
11 NC NC 36
12 NC NC 37
13 NC NC 38
14 NC NC 39
15 NC NC 40
16 NC NC 41
Table 6. 8FXO Interface Module Pin Assignment
Pin Description Pin
1 RING1 TIP1 26
2 RING2 TIP2 27
3 RING3 TIP3 28
4 RING4 TIP4 29
5 RING5 TIP5 30
6 RING6 TIP6 31
7 RING7 TIP7 32
8 RING8 TIP8 33
9 NC NC 34
10 NC NC 35
11 NC NC 36
12 NC NC 37
13 NC NC 38
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14 NC NC 39
15 NC NC 40
16 NC NC 41
Table 7. 16FXO Interface Module Pin Assignment
Pin Description Pin
1 RING1 TIP1 26
2 RING2 TIP2 27
3 RING3 TIP3 28
4 RING4 TIP4 29
5 RING5 TIP5 30
6 RING6 TIP6 31
7 RING7 TIP7 32
8 RING8 TIP8 33
9 RING9 TIP9 34
10 RING10 TIP10 35
11 RING11 TIP11 36
12 RING12 TIP12 37
13 RING13 TIP13 38
14 RING14 TIP14 39
15 RING15 TIP15 40
16 RING16 TIP16 41
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2.4 FXS/FXO Mixed Line Interface Module
Figure 6. 8S/8 Line Interface Module Physical View
The FXS/FXO mixed line module provides an ideal solution for enterprise and personal users to
expand their existing PSTN or PBX telecommunication systems by connecting to IP network. It offers
flexible configuration and routing capabilities to meet the different customer requireme nts.
The FXS/FXO mixed line module offers both the FXS and FXO interfaces on the same line card.
․ It provides the analog interfaces to connect to telephones, faxes, modems, and PBX.
․ It provides the analog relay ports. It can be connected to PBX analog POTS lines or telephony
switch POTS lines.
․ The FXO ports can be used for Life-line PSTN Fallback to increase the system stability and
reliability.
The examples are given as follows based on the 4FXS/4FXO mixed line interface module.
․ EAG with the 4S/4 has three interface types: IP, FXS, and FXO. The calls from any interface type
can be routed to any of the two other interface types.
․ EAG with the 4S/4 is equivalent to an IP-PBX. It offers the common PBX functions as well as the
IP functions.
․ EAG with the 4S/4 can be used as EAG with 4FXS or EAG with 4FXO.
․ All the Essence’s VOIP gateways with the FXS/FXO line card p rovide the same functions and
features. The gateways include EAG and EIG.
․ Applicable scenarios include the connections of enterprise PBXs, the connections of PBX and
VOIP, or used as IP-PBX.
Currently there are two configurations for the FXS/FXO mixed line card modules:
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․ 4S/4 shown in table 2-9.
․ 8S/8 shown in table 2-10.
The FXS/FXO mixed line card module can be used alone as used together with
FXS Line Interface
Module
. The common combinations are listed in Table 1.
Table 8. 4FXS/FXO Interface Module Pin Assignment
Pin Description Pin
1 RING1 (FXO) TIP1 26
2 RING2 (FXO) TIP2 27
3 RING3 (FXO) TIP3 28
4 RING4 (FXO) TIP4 29
5 NC NC 30
6 NC NC 31
7 NC NC 32
8 NC NC 33
9 RING1 (FXS) TIP1 34
10 RING2 (FXS) TIP2 35
11 RING3 (FXS) TIP3 36
12 RING4 (FXS) TIP4 37
13 NC NC 38
14 NC NC 39
15 NC NC 40
16 NC NC 41
Table 9. 8FXS/FXO Interface Module Pin Assignment
Pin Description Pin
1 RING1 (FXO) TIP1 26
2 RING2 (FXO) TIP2 27
3 RING3 (FXO) TIP3 28
4 RING4 (FXO) TIP4 29
5 RING5 (FXO) TIP5 30
6 RING6 (FXO) TIP6 31
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7 RING7 (FXO) TIP7 32
8 RING8 (FXO) TIP8 33
9 RING1 (FXS) TIP1 34
10 RING2 (FXS) TIP2 35
11 RING3 (FXS) TIP3 36
12 RING4 (FXS) TIP4 37
13 RING5 (FXS) TIP5 38
14 RING6 (FXS) TIP6 39
15 RING7 (FXS) TIP7 40
16 RING8 (FXS) TIP8 41
2.5 Switching Power Supply Module
Figure 7. Switching Power Supply Module Physical Diagram
The EAG switching power supply module is a high performance power supply specifically designed for
the Essence’s VOIP gateways. It has the common AC input and multiple DC outputs. A single module
provides the ample power for a full loaded EAG system. As an option, uses can select dual redundant
power supply modules. The power module supports the load sharing operation mode.
The EAG switching power supply module inputs 100v to 240 v AC voltage and output several
independent DC voltages：
․ -70V for ringing and off-hook
․ -24V for talking battery
․ +5V for ringing SLIC
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․ 3.3V for logic devices
EAG switch power supply module is hot swappable. EAG can maint ain normal operation wh en a power
module is added, removed, or exchanged in a live system.Table2-7 shows the pin assignments for DC
outputs.
Pin Description Pin
2 -70V/0.5A GND 1
4 -24V/1.5A GND 3
6 5V/1A GND 5
8 GND 7
10
3.3V/5A
GND 9
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3 Preparation for Installation
To avoid any body injury and device damage, please read this chapter carefully before the installation.
3.1 Safety Check
For your safety, please follow the following items when EDG is installed and used. Please make sure
the installation site is away from wet and heat source.
․ Follow electricity safety rules
․ Please let the experienced or trained operator to install and maintain EAG
․ Wear static discharge wrist strap
․ Ensure the proper electric ground of installed equipment
․ Properly connect the power cable to EAG
․ Do not unplug the power cable when in use
․ UPS should be used to power EAG
Note: Please read carefully the
labeled content when installing EAG, and be strictly following the
operation procedures.
3.2 Installation Environment
3.2.1 Temperature/Humidity
The EAG installation room must maintain normal temperature and humidity.
If the room temperature exceeds the specified maximum temperature, it will shorten the live of the
electrical insulation material. If the room humidity exceeds the specified humidity, EAG may experience
electrical static shock and shrinkage of electric insulation material in the metal package. It may also
cause metal corrosion. All these will drastically shorten the life span of the EAG. It is strongly
recommended that user control the environmental temperature between 0~40ºC and humi dity between
5%~95% (none condensing).
3.2.2 Dust Control and Air Flow
Dust falls on the EAG might cause intermittent failure in electrical connections. It may cause long term
damage to EAG. It will cause equipment failure and shorten equipment life span. Therefore, EAG
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needs to have ample air flow in front of the EAG air intake and outtake for prop er heat exhaust.
3.2.3 Interference and Lighting Hazard
EAG may experience various types of EMI hazards in operation and its performance may be imp acted.
To reduce those hazards to the EAG, it is suggested that:
Do not install EAG close to high power wireless equipment, RADAR transmission site, and high
frequency high electric current devices.
Ensure that power source to be electrical interference free.
Ensure the proper grounding of the EAG and implement the lighting protection device.
3.2.4 Installing EAG Chassis
When installing the EAG chassis please secure the EAG with scre ws on a shelf with proper grounding
and well air flowed environment.
3.3 Inspecting EAG and its accessories
After the installation preparation is completed, the sh ipping package can be opened. Please check the
items in the package. The items for the EAG basic configuration are shown in
Table 10.
Table 10. EAG Basic Configuration and Accessories
Model Qty Description
EAG Chassis 1 One slot for main control module, two slots for the
interface modules, and two fans.
Power Supply 1 75 Watt power supply module.
Power Cable 1 3 meter power cable.
Console Cable 1 3 meter console port cable.
Screws 4 Screws.
Twisted Cable 2 Analog user line twisted cable.
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4 Installation
4.1 Tools Required for Installation
․ Screw driver
․ Static discharge wrist strip
․ Ethernet and console port cables
․ Power cable
․ Telephone cable
․ Wiring HUB, phone handset, fax or, PBX
․ Terminals (a PC running terminal program can be used)
․ Universal electric meter
4.2 Installing the Main Control Module
All EAG modules are hot-swappable. Installation and maintenance is very easy. Just Please follow the
procedure below:
1. Turn the two thumb screws of the blank face plate covering the slot housing the Main Control
Module counter clock-wise. Store the blank face plate away for later use.
2. Slide EAG Main Control Module along the guide rail into the chassis.
3. Snap the Main Control Module on to the backplane in the chassis.
4. Turn the two thumb screws clock-wise to secure the Main Control Module until they stops.
4.3 Installing the FXS Interface Module
Please follow the procedure below:
1. Turn the two thumb screws of the blank face plate covering the slot housing the FXS Interface
Module counter clock-wise. Store the blank face plate away for later use.
2. Slide the FXS Interface Module along the guide rail into the chassis.
3. Snap the FXS Interface Module on to the backplane in the chassis.
4. Turn the two thumb screws clock-wise to secure the FXS Interface Module until they stops.
4.4 Installing the Power Supply Module
Please follow the procedure below to install the Power Supply Module.
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1. Turn the two thumb screws of the blank face plate covering the slot housing Power Supply
Module counter clock-wise. Store the blank face plate away for later use.
2. Slide the Power Supply Module along the guide rail into the chassis.
3. Snap the Power Supply Module on to the backplane in the chassis.
4. Turn the two thumb screws clock-wise to secure the Main Control Module until they stops.
4.5 Installing EAG onto a Standard Shelf
EAG is designed to fit into a standard 19 inch shelf with standard 1U form factor. Its physical
dimension is 4.4cm high x 43.8cm wide x 42.5cm deep.
Installation procedure is as follows:
1. Place a EAG into an empty slot on a 19 inch shelf and identify the left and right hand.
2. Use the screws in the shipping package to secure the EAG onto the shelf, as illustrated in
Figure
8
.
Figure 8. Installing EAG onto a 19 inch shelf
3. The shelf and the hands will hold the EAG in place.
Note:
Ensu re EAG is horizontal and stable.
Ensu re there is ample airflow space around EAG.
Ensu re enough space between two EAGs for ventilation when multiple EAGs are installed.
4.6 Installing Cables
4.6.1 Connecting Console Port
There is a Console Port on EAG for local configuration, management and diagnostics. EAG can be
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connected to a PC with the terminal simulation program through RS232 port.
The Console Port cable in the shipping package has a RJ45 connector on one end for EAG and DB9
on the other end for a PC.
Console Port cable installation procedure is as follows:
1. Choose a terminal (a PC for example).
2. Turn off the power of the terminal, and then use the console port cable to link the terminal’s
RS232 port with the EAG Console Port.
4.6.2 Connecting Ethernet Port
There are three 10/100 BaseT Ethernet ports with RJ45 connector type on a EAG. Each Ethernet port
is equipped with LED status display. Ethernet ports transmit voice packet as well as management,
maintenance and control information.
The Ethernet Cable needs to be carefully made to ensure IP data and voice qu ality. The following is
the Ethernet cable making scheme:
1. A user can use a proper cable peeling cutter to peel away 3cm skin of a CAT-5 cable. What is left
is shown in
Figure 9.
Figure 9
2. Twisted pairs. Currently the most commonly used stan dard wiring scheme is EIA/TIA T568B
shown in
Figure 10. In the wiring scheme, pin 1 and 2 are a pair, pin 3 and 6 are a pair, pin 4 and
5 are a pair and pin 7 and 8 are a pair. As shown in the Fig. 4-3, twisted pairs line up with colors
(1: white orange，2: orange，3: white green，4:blue，5: white blue，6:green，7: white brown，
8: brown). Please pay special attention that the green and white green are separated by a pair of
blue wires. It is a common mistake to put green and white green close together, which will result
in interference and therefore lower transmission efficiency.
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Figure 10. T568B Wire Pairing Scheme
3. After lining up wires to the correct pin positions, trim all the twisted pairs with a cable cutter,
leaving 15mm leads exposed. Then follow
Figure 1 1 by inserting wires to their corresponding pin
position in the plastic shell of RJ45 connector. Pin 1 will house white orange wire, etc.
Figure 1 1. RJ 45 Wirin g
4. After wires have been properly inserted into RJ45 connector; a cramping tool can secure the
wires to the connector and make connections to the metal pins as shown in
Figure 12.
Figure 12. Finished RJ 45
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Since straight cable is used, the connector for the other end of the cable can be made the sa me way
using RJ45 connector .
Note: Please use shielded CAT-5 cable when option is available for better signal transmission quality.
After the Ethernet cable is ready, one end of the cable can connect to EAG and the other end
connect to a HUB or IP network. Please check the Ethernet LED st atus: yellow means
connecting in progress and green means in operation.
4.6.3 Connecting FXS Cable
EAG has an FXS interface that connects to analog phones.
Connect one end of the FXS cable to the EAG FXS interface, and connect the other end to phones,
faxes, or PBXs, as shown in
Figure 13.
Figure 13. Connect with FXS Cable
Note: To avoid connecting to the wrong interface, please check the identity on the interface before
connecting the cable.
4.7 Connecting Power Supply
EAG uses high efficient switching power supply module. Single module can power up the unit with full
load. The second power supply module can also be install ed to provide redundancy. The switching
power supply module has the following characteristics:
Input Voltage Range: 100~240V
Output multiple independent Direct Currents: -70 for ringing and off-hook; -2 4V for talking battery; +5V
for ringing SLIC; 3.3V for logic device.
Before connecting to the power outlet, it is suggested that tri-phase power outlet be used and ground
be properly connected.
Please follow the procedure when connecting to the power source:
1. Turn the switch for the power outlet to OFF position.
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2. Use the power cable in the shipping package to connect power inlet on the rear end of AG100
and plug the other end to the power outlet of 110V or 220V.
3. Turn the switch to ON position.
4. Check to see if the PWR LED indicator is lit. If PWR LED is lit, everything is normal. If not, repeat
Steps 1 to 3.
Note: If repeated power up fails, please contact customer sup port. Do not attempt to plug or unplug th e
power cable or open EAG while the power switch is on the ON position.
4.8 Final Checks after Installation
After installing EAG and before it is powered on, please make sure of the following:
․ There is ample air space around EAG for heat exhaustion.
․ The shelf and EAG is securely stable and properly grounded.
․ Power cord is standard and made with safety approvals.
․ Recheck all the other cables and wires and their connections.
Note: It is very important to recheck all the installation work to ensure EAG would function properly and
trouble free.
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5 System Configuration
5.1 Login
1. Power up the EAG and obtain the IP address.
EAG by default uses DHCP (Dynamic Host Configuration Protocol
1
), and will automatically
detect an IP address; if you cannot get the IP address (when you connect to the PC directly), use
manufacturer’s default IP address “192.168.2.240”.
If the user network uses DHCP
After power up (when user line LCD stops flashing), if the gateway uses MGCP protocol, it will
announce repeatedly the IP address to the first off-hook user; if using SIP protocol, you can
press “##” to get the IP address through any user line at any time.
If the user network uses static IP address
When DHCP service is not on (or when EAG is directly connected with the PC), the EAG will use
the default IP address 192.168.2.218. If you cannot login to the gateway interface, it may be
because your PC is not in the same network with EAG’s IP address 192.168.2.218. You need to
change your PC address to be in the same network as that of the gateway. If after all these effort
you still cannot connect or have questions, please contact Essence’s technical support group.
2. Open Internet Explorer and enter in the Address field EAG IP address (for example:
192.168.2.218). After you enter username and password, you will see the web interface which is
shown in
Figure 14.
Figure 14. EAG VoIP Gateway System Configurations Interface
EAG has two levels of management: the administrator level (default password: voip) and the operator
1
DHCP (Dynamic Host Configuration Protocol) is a network protocol used to assign TCP/IP addresses to client
servers. Each client server is connected to the central DHCP server , which gives the network configuration of
each client, including the IP address, gateway and DNS server information.
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level (default password: operator). Administrator level has higher access privilege, and is allowed to
change password for all users at all levels.
Operator level has lower access privilege, and certain options are not available in cluding network
configurations, password management and restoration of factory d efault settings.
EAG allows multiple users of different levels to login at the same time. Users of higher privilege have
the right to modify configuration; users of lower privilege can only browse.
For users of the same level, only the first user to login is able to change configurations. The rest can
only browse. A user can see from the log file all the current users and their access levels.
Note: Af ter a user logs in, he/she will be automatically logged off if he/she is idle for more than 10
minutes. When that happens, he/she needs to log in again.
Note: Af ter completing the configuration, a user must completely exit out instead of just closing the
browser. This will elevate the access level of the next logged user so he/she will be able to
change the configurations.
5.2 Menu Structure and Function Description of Most Used
Buttons
The following is the system navigation structure:
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