Page 1
500 Range
Multi-Fuel & Smoke Exempt
Wood Burning Stoves
500 Vista, 525 & 550 models
INSTALLATION & USER INSTRUCTIONS
(TO BE LEFT WITH THE CUSTOMER)
GB
IE
Page 2
CONTENTS
General Safety Notes
Page 2
Operating Instructions
Page 17
Installation instructions
Page 3
Wood Burning
Page 20
Chimney & Flue
Page 4
Solid Fuel Burning
Page 23
Flue Draught
Page 6
Technical Information
Page 24
Flue Stabiliser
Page 7
Maintenance
Page 26
Dimensions & Clearances
Page 7
Guarantee
Page 26
Installing the Stove
Page 11
Spare Parts
Page 27
Commissioning Checklist
Page 15
GENERAL SAFETY NOTES
Properly installed, operated and maintained, this appliance will not emit fumes into the
dwelling. However
Persistent fume emission is potentially dangerous and must not be tolerated. If fume
emission does persist, open doors and windows to ventilate the room. Let the fire
burn out or eject and safely dispose of fuel from the
check the flue and chimney
relight the fire until the cause of the fume emission has been identified and
corrected. Seek expert advice if necessary.
Do not fit an extractor fan in the same room as the appliance.
It is important that flue ways are cleaned frequently and the chimney swept regularly.
Also the stove must be maintained in good mechanical order. Regular sweeping means
at least once a year for smokeless fuel and a minimum of twice a year for other fuels.
If the chimney was previously used for an open fire, it is possible that the higher flue gas
temperatures generated by the stove may loosen deposits that were firmly adhering to
the inner surface of the chimney and cause blockage of the fluepipe. We recommend that
in such a situation a second sweeping of the chimney should be carried out within one
month of regular use of the stove after installation. Also, lock or remove any existing
dampers in the flue-way.
Should it be likely that children, aged or infirm people approach the fire, then a fireguard
should be fitted.
Avoid the use of aerosol sprays in the vicinity of the stove when it is in operation.
This appliance must be installed as per these instructions and regulations complied with.
No modifications or alterations of any kind are permitted.
occasional fumes from de-ashing and re-fuelling may occur.
appliance. Once the fire is cold,
for blockages and clean if required. Do not attempt to
Page 2
525-500VISTA-I07-300719
Page 3
CLEAN AIR ACT 1993 AND SMOKE CONTROL AREAS
INSTALLATION INSTRUCTIONS
Under the Clean Air Act local authorities may declare the whole or part of the district of
the authority to be a smoke control area. It is an offence to emit smoke from a chimney
of a building, from a furnace or from any fixed boiler if located in a designated smoke
control area. It is also an offence to acquire an "unauthorised fuel" for use within a smoke
control area unless it is used in an "exempt" appliance ("exempted" from the controls
which generally apply in the smoke control area).
The Secretary of State for Environment, Food and Rural Affairs has powers under the Act
to authorise smokeless fuels or exempt appliances for use in smoke control areas in
England. In Scotland and Wales this power rests with Ministers in the devolved
administrations for those countries. Separate legislation, the Clean Air (Northern Ireland)
Order 1981, applies in Northern Ireland. Therefore it is a requirement that fuels burnt or
obtained for use in smoke control areas have been "authorised" in Regulations and that
appliances used to burn solid fuel in those areas (other than "authorised" fuels) have been
exempted by an Order made and signed by the Secretary of State or Minister in the
devolved administrations.
The 500 range has been recommended as suitable for use in smoke control areas when
burning dry wood logs in accordance with these instructions. Peat and other unauthorised
fuels must not be burnt in these appliances in smoke control areas.
Further information on the requirements of the Clean Air Act can be found here:
http://smokecontrol.defra.gov.uk/
Your local authority is responsible for implementing the Clean Air Act 1993 including
designation and supervision of smoke.
The installer has a responsibility under the Health and Safety at Work Act 1974 to
provide for the safety of persons carrying out the installation.
Attention is drawn to the fact that fire cement is caustic and hands must be washed
thoroughly after use.
The appliance is heavy and care must be taken during handling.
Although the appliance does not contain asbestos products, it is possible that
asbestos may be disturbed in existing installations and every precaution must be
taken.
These instructions give a guide for the installation of the appliance but in no way
absolves the installer from responsibilities to conform to British Standards, in
particular BS 8303 and BS EN 15287:2007, relating to the installation of solid fuel
appliances.
All local regulations, including those referring to National and European standards
need to be complied with when installing the appliance.
Permanent ventilation may be required in accordance with the guidelines given in
Approved Document J of The Building Regulations.
Page 3
525-500VISTA-I07-300719
Page 4
It is essential that the fire has adequate air supply for combustion and ventilation.
CHIMNEY & FLUE
This Appliance is not suitable for installations in a shared flue system.
CO Alarms
Building regulations require that whenever a new or replacement fixed solid fuel or
wood/biomass appliance is installed in a dwelling, a carbon monoxide (CO) alarm must be
fitted in the same room as the appliance, in accordance with BS EN 50292:2002. The
installation of an alarm must not be considered a substitute for either installing the
appliance correctly, or ensuring regular servicing and maintenance of the appliance and
chimney system.
Apertures provided for this purpose shall not be restricted.
The successful operation of this appliance relies on the adequate performance of the
Chimney to which it is connected.
The chimney must:
Have an internal cross section of no less than 320cm² (Ø200mm). If a flue liner is
used it should be 125mm diameter (5") and suitable for solid fuel.
Be a minimum 4.5m high from hearth level to pot.
Be terminated at least 1m above roof level so that the chimney does not terminate
in a pressure zone (see Fig. 2).
Be free from cracks, severe bends, voids and obstructions.
Be connected to this one appliance only.
New chimneys must be tested in accordance with HETAS requirements.
If the stove is installed as a free standing appliance, it should not support any part of
the chimney.
Voids in the chimney should be avoided, as these will prevent a steady flue draught.
The stove flue pipe should pass beyond the narrowing of the chimney (see Fig. 1).
Consideration should be given to falling soot. For rear outlet stoves it may be
necessary to provide a soot catchment area in the flue pipe so that soot does not
settle in the path of the flue gases. The optional rear flue box attachment available
from ESSE has a detachable base that allows for soot to be removed (See Fig. 1).
A flue/chimney access point may also be required so that the state of the chimney
can be checked and any fallen soot removed.
External flues must be insulated to prevent heat loss.
Page 4
525-500VISTA-I07-300719
Page 5
Fig.1 – Ideal Flue Connections (Flue box available from www.esse.com)
Fig.2 – Chimney and Flue Performance
Page 5
525-500VISTA-I07-300719
Page 6
FLUE DRAUGHT
This test is only a guide as an apparently poor flue may improve once
the stove is installed, lit and the flue is warmed. If, once the stove is
installed, there is any doubt that the chimney is providing an adequate
draught; a flue draught reading can be taken with the stove lit. Two flue
draught readings should be taken, one with the stove at minimum rate
and one at maximum rate.
Low flue draught symptoms: difficult to light and smoke coming into the room.
CAUSE
REMEDY
Cold chimney
Line the chimney
Chimney too short
Extend the chimney
Down draught
Relocate/extend chimney terminal. Fit an anti-down draught
cowl
Chimney diameter too large
Line the chimney
Chimney obstruction
Clear/sweep the chimney
Restricted air supply
Check for competing draughts (other chimneys, extractor
hoods/fans) - Fit an air vent if the room is sealed
High flue draught symptoms: fire difficult to control, fuel will not last, stove too hot, stove damage, chimney fire,
stove whistles whilst in operation.
CAUSE
REMEDY
External wind conditions combined with
chimney terminal
Fit stabiliser cowl
Fit flue draught stabiliser
The chimney can be checked, before the stove is installed, with a smoke match. If the
chimney doesn't pull the smoke it may suggest the chimney needs attention (see the Flue
Diagnosis Table, below).
MEASUREMENTS
The flue draught test hole is located on the right hand side of the stove at the back near
the top. Remove the screw to allow reading to be taken, replace the screw once readings
are complete.
MINIMUM
The stove should be lit and allowed to warm the flue thoroughly. The air controls can then
be set so that the stove burns on a low setting. Allow the burning rate to become steady.
The flue draught reading should now be taken with the primary air intake closed and the
secondary air control fully open.
MAXIMUM
The primary air intake can now be opened to allow the stove to burn at maximum rate.
Give the stove some time for the burning rate to become steady and then close the
primary air intake, make sure the secondary air control is fully open and take a flue
draught reading immediately. Ideally, the flue draught reading should range between
1mm wg (10 Pa) and 2.5mm wg (25 Pa). Any readings significantly outside this range may
indicate the need for remedial action.
Page 6
525-500VISTA-I07-300719
Page 7
FLUE STABILISER
DIMENSIONS & CLEARANCES
A flue stabiliser can be fitted to reduce the draught through the stove if the flue draught
is too high. The flue stabiliser should be:
Fitted in the same room as the stove.
The same size as the flue pipe.
Fitted no closer than 700mm to the flue outlet of the appliance.
Fig.3-550 Stove Dimensions
Page 7
525-500VISTA-I07-300719
Page 8
Fig.4- 525 Stove Dimensions
Page 8
525-500VISTA-I07-300719
Page 9
Fig.5 – 500-Vista Stove Dimensions
Page 9
525-500VISTA-I07-300719
Page 10
Fig.6 – 500-Vista Stove with Log Box Dimensions
Page 10
525-500VISTA-I07-300719
Page 11
INSTALLING THE STOVE
Leave the appliance operational and explain the operation of the stove to
the customer. Leave all instructions and operating tools with the
customer.
POSITIONING
The overall dimensions of the stove are shown in Fig. 3 and 4 along with a table that
indicates recommended distances between the stove and surrounding combustible
materials. As a rule, any surrounding combustible material should not exceed 80°C. There
should be sufficient space around the stove for service work.
HEARTH
The construction of the hearth must conform to Building Regulations, must be firm, noncombustible and capable of supporting the stove. (Refer to Building Regulations
Document J).
FLUE CONNECTION
The flue pipe used to connect the stove to the chimney is 125mm (5") in diameter. The
stove is supplied ready for top flue connection. To change to a rear connection, a cast rear
flue collar kit or a rear flue box kit is available from www.esse.com. The flue blanking plug
supplied with the kits is used to block the top flue outlet. The blanking plate in the rear of
the stove must then be removed (to access the bolts attaching the blanking plate, the
convector panel must first be removed) - see Fig. 7. The rear flue box attachment allows
the stove to be installed further out of any building recess. Fig. 1 shows suitable flue
connections.
IMPORTANT INSTALLATION NOTES
1. The installation must allow for adequate chimney sweeping.
2. Avoid using bends greater than 45° to the vertical. All flue pipe sections should be as
close to vertical as possible.
3. All joints in the flue system must be effectively sealed.
4. All flue sockets must face upwards.
5. Check the appliance for soundness of seals between castings and main components
and that all supplied parts and fittings are correctly fitted.
On completing the installation, check that all the internal components of the stove are
positioned correctly.
Check - Ashpan, iron grate, baffle, side and back bricks.
Page 11
525-500VISTA-I07-300719
Page 12
If rearrangement of the flue outlet connection is needed it must be
made before the stove is positioned in the fireplace.
500-Vista Stove rear flue connection conversion.
The stove is supplied ready for a top flue connection.
1. Unfasten the flue blanking plate.
2. Using the same bolts fasten either the optional Cast flue collar or Rear
flue box.
3. Open the stove door and remove the baffle.
4. Fit the top flue blanking plug and attach the flue blanking bar.
5. The stove is now ready for a rear flue connection.
Fig.7 –500-Vista can be arranged for top or rear flue outlet.
Page 12
525-500VISTA-I07-300719
Page 13
Fig.8 –525 Arranging the flue for top or rear outlet.
525-Stove rear flue connection conversion.
The stove is supplied ready for a top flue connection.
1. Open door and remove baffle and back bricks.
2. Unfasten the nuts holding the stove lid down.
3. Remove the cast flue collar.
4. Remove the flue blanking plate.
5. Fit the flue blanking plate to the top of the stove.
6. Re-fit the stove top and tighten.
7. The stove is supplied with a stove top blanking disc. The screws in the
flue blanking plate can be adjusted so that the stove top blanking disc can
sit flush with the top.
8. Fit the cast flue collar to the rear of the stove.
9. Re-fit the rear and baffle bricks.
10. The stove is now ready for a rear flue connection.
Page 13
525-500VISTA-I07-300719
Page 14
Fig.9 –550 Arranging the flue for top or rear outlet.
525-Stove rear flue connection conversion.
The stove is supplied ready for a top flue connection.
1. Open door and remove baffle and back bricks.
2. Unfasten the nuts holding the stove lid down.
3. Lift of stove lid.
4. Remove rear heat shield.
5. Remove the cast flue collar.
6. Remove the flue blanking plate.
7. Fit the flue blanking plate to the top of the stove.
8. Re-fit the stove top and tighten.
9. The stove is supplied with a stove top blanking disc. The screws in the flue
blanking plate can be adjusted so that the stove top blanking disc can sit flush
with the top.
10. Fit the cast flue collar to the rear of the stove.
11. Remove the knock out panel from the rear heat shield.
12. Re-fit the rear heat shield.
13. Re-fit the rear and baffle bricks.
The stove is now ready for a rear flue connection.
Page 14
525-500VISTA-I07-300719
Page 15
COMMISSIONING CHECKLIST
Dealer the appliance was purchased from:
Name:
Address:
Telephone No:
ESSENTIAL information:
Date Installed
Model Description:
Serial No:
Installation Engineer:
Company Name:
Address:
Telephone No:
Commissioning Checks – to be completed and signed:
Is the flue system correct for this appliance?
Yes No
Flue swept and checked for soundness?
Yes No Smoke test completed on installed appliance?
Yes No Spillage test complete?
Yes No
Has the use of the appliance, operation and controls been
explained?
Yes No
Clearance to combustible materials checked?
Yes No Instruction book handed to the customer?
Yes No CO Alarm fitted?
Yes No
To assist with any potential guarantee claim please complete the following information:-
To be completed by the installer.
Signature:……………………………………………….. Print Name:………………………………………………….
Page 15
525-500VISTA-I07-300719
Page 16
Net Efficiency:
Comments / Installation / Handover Instruction:
ESSE Engineering Ltd.
A+
Manufacturer Name:
Model Name:
Energy Efficiency Class:
Product Fiche
Energy Labelling Directive - (EU) 2015/1187 for Solid Fuel Boilers and
packages of solid fuel boilers, supplementary heaters, temperature
controls and solar devices
500 Vista / 525 / 550
supplied by the same manufacturer. Please use additional cells
containing the information above for more than 1 appliance.
5.0
0.0
110.1
82.9
Nominal Heat Output to Room:
Nominal Heat Output to Water:
Seasonal Space Efficiency:
Note: The product fiche can cover a number of solid fuel boiler models
Page 16
525-500VISTA-I07-300719
Page 17
OPERATING INSTRUCTIONS
Smoke Exempt stoves need to maintain an open air supply unlike a
standard Multi-Fuel stove. As such the stove will not shut down like a
standard Multi-Fuel Stove and is designed to continue to draw air so
that is can meet local authority clean air act regulations.
Over firing will damage you stove.
To maintain peak efficiency, your stove should burn approximately
1.0kg of well-seasoned wood per hour.
Your stove should not be used as an incinerator and only
recommended fuels shall be used.
Parts of the appliance, especially the external surfaces, will be hot to
touch when in operation and due care will need to be taken.
Always use stove mitts when adjusting controls and opening or closing
the door.
Additional loose parts supplied inside your stove include:
A Stove Mitt – For removing the ash pan, adjusting the primary and secondary air
controls and operating the door handle.
A Riddling Tool – For operating the riddling grate and lifting the ash pan in and out.
A Flue Blanking Plug – To blank the top flue outlet if the rear outlet is to be used.
Page 17
525-500VISTA-I07-300719
Page 18
Fig.10 – Stove Controls
Fig.11-Riddling grate closed (wood burning).
Page 18
525-500VISTA-I07-300719
Page 19
Fig.12-Riddling grate open (solid fuel burning).
RE-FUELLING ON TO A LOW FIRE BED
When adding new fuel to the stove, if there is insufficient burning fuel remaining in the
fire bed to light the additional fuel, you may experience excessive smoking, as the new
material struggles to light. This should be avoided by using additional kindling, if required.
FUEL OVERLOADING
Burning excessive amounts of fuel over a sustained period can damage your stove. With
this in mind, a maximum of 2kg of fuel should be added to the stove each hour.
OPERATION WITH DOOR LEFT OPEN
Operation with the door open can cause excess smoke. The appliance must not be
operated with the appliance door left open except as directed in the instructions.
DAMPERS LEFT OPEN
You may experience excessive smoking if too much air is allowed into the stove
throughout its use. With this in mind, the door, primary and secondary air controllers and
flue dampers should only be left open as directed within these instructions.
Page 19
525-500VISTA-I07-300719
Page 20
WOOD BURNING
LIGHTING & CONTROLLING THE FIRE
Before lighting the fire ensure that all vermiculite bricks are in the correct position.
Close the primary air control and ensure the secondary air control is in the open position
by pulling the control out. Open the fire door and lay two logs along the base of the fire
box forming a space between them.
Fig.13-Logs laid in fire box.
Place a firelighter in the space and surround with a small amount of kindling. Lay a third
log over the top of the space perpendicular to the other logs.
Page 20
525-500VISTA-I07-300719
Page 21
Fig.14-Final log in position.
When the stove is running ALL HANDLES become hot and the
operating tool or glove provided should be used to open or close the
door, or adjust the air controllers.
This appliance is not an incinerator and only dry well seasoned wood
or approved solid fuels should be used. Burning other solid fuels such
as treated wood is not possible.
When you are ready to light the fire, simply light the firelighter.
Once the fire has been lit, leave the door partially open to allow additional airflow until
the fire has become established. Once the fire is established, the door should be fully
closed, and the level of the primary and secondary air controllers should be carefully
reduced, to achieve the desired effect.
The burning rate of the stove can now be regulated by the rate at which fuel is added and
use of the air control. In order to achieve nominal heat output, the maximum amount of
fuel to be loaded during normal operation is 2kg per hour.
When refuelling the stove it is recommended that the logs are placed running side to side
as in fig.13 as this leads to the cleanest combustion. Before lighting a full fire in the stove
for the first time it is recommended that 3 smaller fires are lit first to ensure that any
moisture is driven out.
Page 21
525-500VISTA-I07-300719
Page 22
For the cleanest burn using wood it is recommended that the primary air control is fully
Wood burns most efficiently when the air for combustion is supplied
from above the fire bed rather than below. The air supplied above the
fire bed provides the oxygen necessary for the volatile gases (smoke),
given off by the wood as it heats, to combust. This ensures that the
gases are burnt and used to heat the stove instead of being wasted up
the chimney or condensing and forming tarry deposits inside the stove,
in the flue or on the stove glass. Running the stove with the primary air
control open and the secondary air control closed, will provide oxygen
for the wood to burn on the fire bed but will not provide air for the
volatile gases above the fire bed to combust resulting in a smoky
inefficient fire.
closed and the secondary air control is opened so the notched marker lines up with the
top of the stove.
ASH REMOVAL
Only remove small amounts of ash from the firebox. When de-ashing, leave 30-40mm
depth of ash in the bottom of the firebox for the best performance.
CORRECT RUNNING TEMPERATURES FOR BURNING
To get the best results from your stove it is recommended that a wood stove thermometer
(available from your stove dealer) be fitted to the flue pipe above the stove, at eye level
if possible. The figures below show the recommended temperature of the flue gases:
115°C – 245°C
The flue gases should be in this temperature band for the safest, most efficient
and most economical operation of your stove.
Below 115°C
This is below the condensation point of wood gases and may cause the build-up
of tar in the chimney, dirty the stove glass and result in the inefficient burning
of the fuel.
Above 245°C
Too hot. Heat will be wasted up the chimney. Excess heat may damage the stove
or ignite any existing accumulation of tar resulting in a chimney fire.
EXTENDED BURNING
Loading a large amount of wood into the stove all at once will reduce the temperature
inside the stove. If the temperature is too low, the gases given off from the wood will be
too low to combust resulting in a lot of smoke covering the inside of the stove, including
the glass, with soot. To combat this problem it is a good idea to increase the temperature
of the stove before loading by further opening the air inlets. Load the wood and leave the
air controls open until the moisture is driven out of the wood and the stove is back up to
an efficient operating temperature. The air inlets can then be reduced to hold the
temperature of the stove. Loading the stove little and often will help keep the stove
temperature steady. When loading wood, make sure that the end grain of the wood in
the stove is pointing away from the glass, otherwise the moisture and gases coming from
the end grain of the wood will dirty the glass.
Page 22
525-500VISTA-I07-300719
Page 23
SOLID MINERAL FUEL BURNING
TYPES OF WOOD FOR FUEL
For best results, use well-seasoned hardwood such as Oak, Ash or Beech. Allow wood to
dry out under cover in well-ventilated conditions for at least twelve months. As a rough
guide wood is ready for burning when radial cracks appear in the end of logs. Properly dry
wood means it should have a moisture content of between15%-20% which can only be
accurately measured using a moisture meter. Burning wood that is not seasoned will
result in tar being deposited in the stove, on the glass and in the flueways. This build-up
of tar is a hazard and if it ignites may cause a chimney fire. Resinous softwood burns well
and gives a high output for short periods but is not as efficient and does not last as long
as hardwood.
RE-FUELLING
Adding a 'little fuel often' is the best re-fuelling method to keep smoke to a minimum.
Our tests have shown that burning logs not longer than 20cm and with a width or
diameter of no more than 12cm will produce the optimum smoke free performance.
LIGHTING AND CONTROLLING THE FIRE
Before lighting the fire for the first time, ensure that the baffle, the riddling grate and the
side and back bricks are in position. Burning without either will result in the stove castings
overheating and being damaged.
Open the primary and secondary air control fully. Place some tightly rolled paper on top
of some crumpled paper on the base towards the back of the stove. On top of this, place
some small pieces of wood and on top of that a few small pieces of mineral fuel. Light the
crumpled paper and close the door. Once the fire becomes established and the fuel is
burning, more fuel can be added. When the stove is hot and the fuel is no longer
producing smoke, the secondary air control can be reduced. The burning rate of the fire
can now be controlled with primary air control. As air from the primary air slider flows up
through the grate it will cool the grate preventing it from overheating and becoming
damaged. Reducing the primary air control and, as a result, introducing air only from the
secondary air control, will allow the fuel to burn but the grate will not be cooled resulting
in damage to the grate. When controlling the fire, the air inlet should be altered gradually.
Reducing the primary air dramatically and all at once on a hot stove will cause the fuel to
clinker and will result in a build-up of gases and smoke which could ignite with a bang the
moment air is reintroduced.
EXTENDED BURNING
Before adding a large amount of fuel, the grate should be de-ashed and the ash pan
emptied. Add the fuel sloping it from the front coal bar up to the back of the stove to the
level of the top of the back brick. Open the primary air control and let the fire burn for a
period on high rate in order to heat the stove back up to temperature and drive off the
moisture and gases in the fuel. If a lot of smoke is produced on reloading, the secondary
air control can be opened further to keep the smoke back from the glass. As the fire gets
back up to the temperature, reduce the secondary air control and reduce the primary air
inlet to suit the burning rate. The exact setting of the air controls depends on a number
Page 23
525-500VISTA-I07-300719
Page 24
of variables including: the flue draught, the fuel used and the installation and so the best
The above text should be used as a guide only. The ideal operation of your
stove depends on a number of factors, which vary with each installation,
and so gaining experience operating your stove is the only way to learn its
best operation.
The stove as with any other metal products will expand and contract. A
ticking noise may occur. This is normal for this type of appliance.
TECHNICAL INFORMATION
Normal heat output - wood
5.0kW
Weight of stove
51kg
Minimum flue draught
11.5Pa
Mean flue gas temperature - wood
258°C
Flue gas mass flow – wood
3.6g/s
Tested net efficiency – wood
82.9%
Energy class
A+
setting for your stove can only be learned by experience.
ASH REMOVAL
The level of ash should not be allowed to build up to the level of the grate. If the level of
ash becomes too high the air through the grate will become restricted causing the grate
to overheat and preventing the fuel from burning efficiently.
MINERAL FUELS
Ordinary bituminous house coal is not recommended and must not be burned in smoke
control areas. Burning bituminous house coal will result in a sooty stove and chimney,
and the stove glass will require cleaning regularly. There are numerous natural anthracites
and manufactured smokeless fuels that will burn cleanly and have more reliable burning
characteristics. A list of these fuels and their suitability is produced by HETAS
(www.hetas.co.uk). Consult your local fuel merchant to find out what is available in your
area. Petro coke should not be used as it burns very hot and may damage the stove
casting.
Page 24
525-500VISTA-I07-300719
Page 25
Page 25
525-500VISTA-I07-300719
Page 26
MAINTENANCE
CLEANING THE STOVE
The stove should only be cleaned when it is cold. The exterior can be dusted with a firm
brush. Do not use a cloth, as this will drag on the paint finish leaving lint on the surface.
From time to time it may be necessary to renovate the exterior by repainting. High
temperature stove paints in aerosol form are available from your stove dealer. Do not use
this form of paint until the stove is cold and always read the instructions on the container
before starting to paint. The door glass is made of a special heat resisting ceramic and
may be cleaned when cold with proprietary glass cleaning liquids and a dry cloth.
SHUTTING DOWN THE STOVE (LONG TERM)
The following procedure should be followed if the stove is not to be used for a long period,
summertime for instance. Remove all the ashes from the grate and ash pan and use a
vacuum cleaner nozzle to clean ash from the base of the stove. Remove the baffle plate
and brush the flue ways. Close the door and open the air inlets fully. This action will allow
air circulation through the flue ways and help avoid corrosion and condensation.
SERVICING
Regular maintenance should be carried out by a competent engineer, at least once a year.
Page 26
525-500VISTA-I07-300719
Page 27
GUARANTEE
CONDITIONS OF GUARANTEE
Your ESSE is guaranteed against defects arising from faulty manufacture for 2 years when
supplied by an ESSE Specialist.
Upon registration of the warranty, ESSE will extend the guarantee period to 5 years from
purchase. Your details must be registered with us by either returning the completed
warranty card or by completing registration on-line at www.esse.com. The warranty must
be registered within 1 month of installation to qualify for the 5 year warranty.
The appliance must be only used for normal domestic purposes and in accordance with
our instructions, be correctly installed and serviced.
The guarantee does not cover:
Installation
Wear and tear
Parts deemed to be replaceable or service parts that may be replaced during
the normal usage of the appliance
Damage caused by impact, spillage, water ingress, or condensate attack from
flue or by using unsuitable fuels
This guarantee is personal to the original purchaser and not transferable.
Any stove or defective part replaced shall become the Company’s property.
HOW TO PROCEED WITH A COMPLAINT
If you have cause for dissatisfaction with your stove, you should first contact your ESSE
dealer, who will bring your concerns to our attention. We will assess the nature of the
complaint and either send replacement parts for your dealer to fit, or arrange for an ESSE
engineer to inspect the appliance and carry out any work that may be deemed necessary.
If the fault is not actually due to faulty manufacture but some other cause i.e. misuse,
failure to install correctly, or failure to service at regular intervals, a charge will be made
to cover the cost of the visit and any new parts required.
Page 27
525-500VISTA-I07-300719
Page 28
SPARE PARTS
Item
No.
Description
500 Vista Code
525 Code
550 Code
1.
Riddle Grate
525-019-2022
2.
Riddle Bar Guide
525-010-A
3.
Riddling Grate Bar
500-VIS-01
525-011
500-VIS-01
4.
Cast Grate
FIREM-001/B-2022
5.
Rear Brick Pair
MF 525-003-2022
6.
LH Side Brick
500-VIS-02-2022
7.
RH Side Brick
500-VIS-03-2022
525-001-VERM-2022
8.
Baffle Brick (x2)
525-004-VERM
9.
Ash pan
525-013A
Only genuine ESSE spare parts are recommended. Parts that may need occasional
replacement are:
Page 28
525-500VISTA-I07-300719
Page 29
Page 29
525-500VISTA-I07-300719
Page 30
Page 30
525-500VISTA-I07-300719
Page 31
Page 31
525-500VISTA-I07-300719
Page 32
ESSE Engineering Limited.
Ouzledale Foundry, Long Ing, Barnoldswick, Lancashire, BB18 6BJ
Tel: 01282 813 235, Fax: 01282 816 876
Web: www.esse.com
Page 32
525-500VISTA-I07-300719
Loading...