ESPRIT ET5000 Plus, ESP0029 Owner's Manual

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ESP0029 – ET5000 Plus
PLEASE CAREFULLY READ THIS ENTIRE MANUAL BEFORE OPERATING YOUR NEW TREADMILL!
ALWAYS CONSULT A DOCTOR BEFORE STARTING AN EXERCISE PROGRAM
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SAFETY HINTS
IMPORTANT: THIS UNIT IS INTENDED FOR HOUSEHOLD USE ONLY
SAFETY PRECAUTIONS
Thank you for purchasing our product. Even though we go to great efforts to ensure the quality of each product, occasional errors and/or omissions do occur. In any event should you find this product to be defective or missing a part please contact our Customer Service Department.
Your treadmill was designed and built for optimum safety. However, certain precautions apply whenever you use your treadmill. Be sure to read the manual before assembly and operation. Also, please note the following safety precautions:
DANGER: To reduce the risk of electric shock, always unplug the treadmill from the electrical outlet
immediately after using and before cleaning.
1. Read OWNER OPERATING MANUAL and all accompanying literature and follow it carefully before using your treadmill.
2. If dizziness, nausea, chest pains, or any other abnormal symptoms are experienced while using this equipment, STOP the workout at once. CONSULT A PHYSICIAN IMMEDIATELY.
3. Never leave the treadmill unattended when plugged in. Unplug from the outlet when not in use and before removing or replacing parts.
4. Never operate the treadmill if it has a damaged cord or plug, if it is not working properly, if it has been dropped, damaged, or exposed to water.
5. Do not pull the treadmill by the power supply cord or use cord as a handle. Keep cord away from heated surfaces and open flames.
6. Fitness equipment must always be installed and used on a flat surface. Do not use outdoors or near water.
7. Do not insert any objects into any openings.
8. Keep children and pets away from this equipment at all times while exercising.
9. Handicapped individuals should have medical approval and close supervision when using this
treadmill.
10.Do not place hands or feet under the treadmill. Always keep hands and legs off of the treadmill when others are using it.
11.Never turn on treadmill while standing on treadbelt. Always return the treadmill to slow speed to provide for safe dismount and low speed restart.
a-To disconnect, turn all controls to the off position, then remove plug from outlet. b-Use the treadmill only for it is intended use as described in this manual. c-Warm up 5 to 10 minutes before each workout and cool down 5 to 10 minutes afterward. This allows
your heart rate to gradually increase and decrease and will help prevent straining muscles.
d-Never hold your breath while exercising. Breathing should remain at a normal rate in conjunction
with the level of exercise being performed.
e-Start your program slowly and very gradually increase your speed and distance. f-Always wear suitable clothing and footwear while exercising. Do not wear loose fitting clothing that could become entangled with the moving parts of your treadmill. g-Do not walk or jog barefoot, in stocking feet or loose fitting shoes or slippers. h-Care must be taken when lifting or moving the equipment, so as not to injure your back. Always use
proper lifting techniques.
12. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard.
13. The appliance is not to be used by children or persons with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction
14. Children being supervised not to play with the appliance
WARNING: Before beginning any exercise program consult your physician. This is especially
important for individuals over the age of 35 or persons with pre-existing health problems. Read all instructions before using any fitness equipment. We assume no responsibility from personal injury or property damage sustained by or through the use of this product.
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Thank you for your purchase of this quality treadmill. Your new treadmill was manufactured by one of the leading fitness manufacturers in the world and is backed by one of the most comprehensive warranties available.
Please take a moment at this time to record the name of the dealer and the date of purchase below to make any future, needed contact easy. We appreciate your support and we will always remember that you are the reason that we are in business.
Yours in Health,
BOYLES FITNESS Equipment Pty Ltd.
Name of Dealer______________________________________ Purchase Date ______________________________________
ET5000 Plus/ ESP0029 _ver. A
CONGRATULATIONS ON YOUR
NEW TREADMILL AND WELCOME
TO THE SPIRIT FAMILY!
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The treadmill has been designed and constructed to provide trouble free usage and enjoyable exercise. You can greatly improve your understanding and benefits of exercising by carefully reading the instructions given in this manual. Please familiarize yourself with the maintenance advice provided for you.
Drive Motor: 1.75 HP
Speed Range: 1.0 –18 kmph
Running Surface: 420 m/m x 1350 m/m
Incline Level: 0-10 Levels
Folding Design: Yes
¾ MAX.USER WEIGHT 120 KGS
SPECIFICATIONS
Handrail
Running Belt
Main Frame
Wheel
Safety Key
Console
Handpulse
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ASSEMBLY
PACK
CHECK
LIST
ASSEMBLY PACK CHECK LIST
#90. 5/16" × 18 × 1.5T Flat Washer (8pcs)
#89. 5/16" × 15m/m Button Head Socket Bolt(14pcs
)
#36. Quadrate Safety Key (1pc) #94.Lubricant (1pc)
#92. Combination M5 Allen Wrench & Phillips Head Screw Driver (1pc)
#91. 5/16" × 23 × 1.5T Curved Washer (6pcs)
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ASSEMBLY
Step 1.
Take out the Treadmill from the carton and lay it aside on the smooth ground.
Step2.
Thread 10P Computer Cable (Lower) (46) through Right Upright (4).
A
SSEMBLY
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Step 3
1. Install the Right and Left Upright (4,5) into the Frame Base (2).
2. Secure the Right and Left Upright (4,5) to the Frame Base (2) with the 8pcs of 5/16" × 15m/m Button Head Socket Bolts (89), 4pcs of 5/16" × 18 × 1.5T Flat Washers (90) and 4pcs of 5/16" × 23 × 1.5T Curved Washers (91) by using the Combination M5 Allen Wrench & Phillips Head Screw Driver (92).
Step 4.
Connect the 10P Computer Cable (Upper) (45) and the 10P Computer Cable (Lower)(46).
Step 5.
1. Insert the Console Support (6) into the Right and Left Upright (4,5).
2. Secure the Console Support (6) and the Right and Left Upright (4,5) with the 6pcs of 5/16" × 15m/m Button Head Socket Bolts (89), 4pcs of 5/16" × 18 × 1.5T Flat Washers (90) and 2pcs of 5/16" × 23 × 1.5T Curved Washers (91) by using the Combination M5 Allen Wrench & Phillips Head Screw Driver (92).
ASSEMBLY
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FUNCTIONS
COMPUTER OPERATION INSTRUCTIONS
Keys for Meter Panel
“start/stop” key
Press this key, machine begins to run at the speed of 1.0km/h. When the machine runs at the speed of more than 3.5km/h, press this key, machine stops slowly, during this operation, none keys are in function. If the speed is less than 3.5km/h, machine stops immediately.
“clear/set” key
When the machine stops, press this key, all the figures will be cleared. Then press it again for 3 seconds, time, distance and calorie can be changed. Press “set +” or “ set -“, time, distance and calorie can be set. Then press “start/stop” , the machine runs at the speed of 1km/h, the set figures will be counted down. When the figures turn to 0, machine stops.
“mode” key
When all the figures are cleared, press this key, the running program can be chosen. Totally 24 programs can be chosen. Each program lasts 30 minutes. Speed can be set automatically every minute, while speed also can be set handmade within one minute. Bell rings for 3 times before the program stops.
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FUNCTIONS
“speed” key
Press this key "" FAST or "" SLOW, it can adjust the running speed of the treadmill.
“Incline” key
Press this key ""UP or ""DOWN, it can adjust the incline of the treadmill.
“speed shortcut” key
Press these keys, speed walk, jog, run, it can be chosen directly which speed you want. The highest speed is 18km/h. “incline shortcut” key
Press these keys, incline 3, 6, 9, it can be chosen directly which incline you want. The highest incline is level 10.
“safety key”
key Under emergent situation, pull safety key, machine stops immediately.
Getting Started
Power the treadmill on by plugging it into an appropriate wall outlet, then turn on the power switch located at the front of the treadmill below the motor shield. Ensure that the safety key is installed, as the treadmill will not power on without it. When the power is turned on, all the lights on the display will light for a short time.
Self-Checking When using for the first time, it is necessary to make the machine carry on self-check: Remove the safety key, press MODE and hold, then insert the safety key again, the machine enters into self-checking state. During this state, pressing START/STOP can terminate the self-checking.
Quick-Start Operation
1. Press and release the START/STOP to wake display up (if not already on). Note: Installing the safety key will also wake up the console.
2. Press and release the START/STOP to begin belt movement, at 1.0 Km/hr, then adjust to the desired speed using the ‘+’ or ‘-’. You may also use the rapid speed keys (walk, jog, run, ) to adjust the speed. The speed range is from 1.0km/h to 18.0km/h.
3. To slow the treadmill down, press and hold the ‘-’ key to desired speed. You may also press the rapid speed adjust keys: walk, jog, run.
4. In a state of running, single press START/STOP, the walking belt will gradually slow down if the speed is above 1.5km/h, if under 1.5km/h, then it will stop immediately.
5. In the state of running, single press CLEAR will reset all number except the speed. Then enter into manual mode.
6. To stop the tread-belt press and release the START/STOP.
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F
UNCTIONS
Incline Feature
· Incline may be adjusted anytime after belt movement.
·The incline range is from 0 to 10 levels.
·Press the ‘up’ or ‘down’ to achieve desired level of effort. Three Quick access key of 3, 6
and 9 are also available to adjust the incline percent.
·The display will indicate incline percent as adjustments are made.
· Incline will remain in its position when display is turned off.
Pulse Grip Feature
The Pulse (Heart Rate) console window will display your current heart rate in beats per minute during the workout. You must use both stainless steel sensors to display your pulse. Pulse value displays anytime the upper display is receiving a Grip Pulse signal.
Calorie Display
Displays the cumulative calories burned at any given time during your workout.
Note: This is only a rough guide used for comparison of different exercise sessions,
which cannot be used for medical purposes.
Folding and Unfolding Treadmill
Folding
First, lift the back part of the frame board with your hand till you hear a light sound, which means the folding system has been locked. Running board can’t be turned to the opposite direction now.
Unfolding
Put the folded treadmill in a capacious position when you want to run.
Transport
Carefully lift the treadmill at the rear roller area, grasping the two side end caps, and roll the treadmill away.
Programmable Operations
This treadmill offers 24 present programs (P1,P2, P3……P24, see attachment). The first
14 preset programs (P1 to P14) are only for speed; the last 10 preset programs (P14 to P24) are a combination on speed and incline. Be careful when using the last 10 present programs as they are designed for advanced users. Children under 16 years of age are not recommended to use the last 10 preset programs.Each preset program has a maximum speed level that is displayed when a desired workout is chosen. The speed that the particular program will achieve will be displayed in the Speed window. Each program has various speed changes throughout.
To Select a Program
·Make sure the machine is in the stop position, single press ‘clear/set’ to enter into resetting
state. Press ‘MODE’ to choose desired program (P1,P2, …..P24), then press and release ‘START/STOP’ to begin the program with default values.
·The speed window will now be showing the preset speed of the selected program.
·Each program will continue 30 minutes. After every one minute program and speed can be
altered manually or automatically. 3 Seconds before the ending of program a buzzer will sound three times, then the running belt will come to a stop.
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FUNCTIONS
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UNFOLDING
FOLDING
TRANSPORT
¾ UNFOLDING
Pull locking knob and hold running deck and lower down to the floor. (As shown Figure 1_2.)
¾ FOLDING
Pull the locking knob with right hand, left hand lift the running deck up to 30cm then two hands lift it until it is locked by the locking knob. (As shown in Figure 3-4)
¾ TRANSPORT
Before moving the treadmill, convert the treadmill to the storage as described above. Make sure that the Locking Knob is closer fully over the frame guide.
1). Hold the upper ends of the handrails. Place one foot on the base .
2). Tilt the treadmill back until it rolls freely on the rear wheels. Carefully move the treadmill to the desired location. To reduce the risk of injury, use extreme caution while moving the treadmill. Do not attempt to move the treadmill over an uneven surface.
3). Place one foot on the base, and carefully lower the treadmill until it is resting in the storage position. (As shown in Figure. 5 )
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¾ BELT TRACKING ADJUSTMEANT
If during use you notice that walking belt either shifts to the right or the left of center, first remove "Safety Key" and unplug equipment from AC power source. Using M5 Allen wrench provided, turn left rear roller adjustment as indicated below clockwise no more the 1/4" of a turn. Remove M5 Allen wrench, insert "Safety Key" and insert AC power cord into AC outlet. Turn on your treadmill and observe after running a few minutes to see if problem has been corrected. This may take several adjustments, so repeat the above procedure.
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Your treadmill should require little maintenance other then periodically applying lubricant. Lubricating under the treadbelt will ensure superior performance and extend its life expectancy.
HOW TO CHECK TREADBELT FOR PROPER LUBRICATION?
Lift one side of the treadbelt and feel the top surface of the treadboard. If the surface is slick to the touch, then no further lubrication is required. If the surface is dry to the touch, apply one packet of lubricant or half of the bottle of lubricant.
HOW TO APPLY LUBRICANT?
1. Lift one side of treadbelt.
2. Pour one half of the lubricant bottle under the center of the treadbelt on the top surface of the treadboard.
3. Walk on the treadmill at a slow speed for 3 to 5 minutes to evenly distribute lubricant. NOTE: DO NOT over lubricate treadboard. Any excess lubricant that comes out should be wiped off.
IMPORTANT: ONLY USE HALF THE BOTTLE OF LUBRICANT PER APPLICATION LUBRICATION SCHEDULE.
1. If it’s necessary, it’s better to lubricate half a bottle when user open carton to use at first time.
2. We suggest if user doesn’t apply lubricant at first time, after the first 25 hours of use (2-3 months ) need to apply one half bottle of lubricant.
3. Every 180 hours or 1000 km of use apply one half bottle of lubricant per exact situation.
¾ TREADMILL LUBRICATION
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AEROBIC EXERCISE
Aerobic exercise is any sustained activity that sends oxygen to your muscles via your heart and lungs. Aerobic exercise improves the fitness of your lungs and heart - your body’s most important muscle. Aerobic exercise fitness is promoted by any activity that uses your large muscle -arms, legs, or buttock, for example. Your heart beats quickly and you breathe deeply. An aerobic exercise should be part of your entire exercise routine.
WEIGHT TRAINING
Along with aerobic exercising which helps get rid of and keep off the excess fat that our bodies can store, weight training is an essential part of the exercise routine process. Weight training helps tone, build and strengthen muscle. If you are working above your target zone, you may want to do a less amount of reps. And as always ,consult your physician before beginning any exercise program.
MUSCLE CHART
CYCLE
The exercise routine that is performed on the cycle will develop the lower body muscle group as well as condition the circulatory system and provide a good aerobic workout . These muscle groups are highlighted on the muscle chart below.
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WARM UP
Quadriceps Stretch
With one hand against a wall for balance, reach behind you and pull your right foot up. Bring your heel as close to your buttocks as possible. Hold for 15 counts and repeat with left foot up.
Inner Thigh Stretch
Sit with the soles of your feet together with your knees pointing outward. Pull your feet as close into your groin as possible. Gently push your knees towards the floor. Hold for 10 counts
Toe Touches
Slowly bend forward from your waist, letting you back and shoulders relax as you stretch toward your toes. Reach down as far as you can and hold for 15 counts.
Hamstring Stretches
Sit with your right leg extended. Rest the sole of your left foot against your right inner thigh. Stretch toward your toe as far as possible. Hold for 15 counts Relax and then repeat with left leg extended.
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PARTS
LIST
NO. DESCRIPTION Q'TY
1
Main Frame 1
2
Frame Base 1
3
Incline Bracket 1
4
Right Upright 1
5
Left Upright 1
6
Console Support 1
7
Outer Slide
1
8
Inner Slide 1
9
Locking Knob 1
10
Incline Motor 1
11
Drive Belt 1
12
Motor Bracket 1
13
Drive Motor 1
14
Running Belt 1
15
Running Deck 1
16
Front Roller W/Pulley 1
16~3
Magnet 1
17
Rear Roller 1
18
Sleeve for Frame Base Front Wheel 2
19
Rear Wheel Sleeve 2
20
Console 1
20~1
Console Top Cover 1
20~2
Console Bottom Cover 1
20~4
300m/m_Safety Switch Module W/Cable 1
20~7
3 × 10m/m_Sheet Metal Screw 8
20~9
300m/m_Speaker W/Cable 2
20~10
Amplifier Controller 1
20~11
300m/m_Amplifier Cable 1
20~12
300m/m_Sound Board W/Cable 1
20~13
Speaker Grill Anchor 6
21
Button Head Plug
2
22
Frame Base Cover (L) 1
23
Frame Base Cover (R) 1
24
Motor Top Cover
1
25
Rear Adjustment Base (L )
1
26
Rear Adjustment Base (L )
1
27
Handpulse Assembly 2
27~3
1000m/m_Hand Pulse Sensor Assembly W/Cable 2
28
Motor Cover Anchor 1
29
Indentation End Cap 2
30
Wheel Cover
2
31
Frame Base Front Wheel 2
32
Frame Base Rear Wheel 2
33
Handgrip Foam 2
34
Foot Rail 2
35
25 × 50m/m_Square End Cap 2
36
800m/m_Quadrate Safety Key 1
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PARTS
LIST
NO. DESCRIPTION Q'TY
37
Grommet 1
38
Breaker 1
39
On/Off Switch
1
40
Power Cord 1
41
350m/m_Connecting Wire (White) 1
42
350m/m_Connecting Wire (Black) 1
43
10cm × 764 × 764_Connecting Wire (Black) 1
44
Controller 1
45
900m/m_10P Computer Cable (Upper) 1
46
1900m/m_10P Computer Cable (Lower) 1
48
1000m/m_Sensor W/Cable 1
49
Frame Cover 1
50
21.4 × 21.4m/m_Square End Cap 1
51
25.4 × 25.4m/m_Square End Cap 1
52
1/2" × 1-1/4"_Hex Head Bolt 2
53
3/8" × 3-1/4"_Hex Head Bolt 1
54
3/8" × 3/4"_Hex Head Bolt 4
55
M8 × 60m/m_Hex Head Bolt 1
56
M8 × 12m/m_Hex Head Bolt 2
57
5/16" × 1m/m_Button Head Socket Bolt 2
58
3/8" × 1-3/4"_Hex Head Bolt 1
59
3/8" × 2"_Flat Head Socket Bolt 2
60
1/2" × 28m/m_Carriage Bolt 2
61
1/4" × 60m/m_Socket Head Cap Bolt 2
62
M6 × 20m/m_Flat Head Socket Screw 6
63
M5 × 10m/m_Phillips Head Screw 3
64
5 × 16m/m_Tapping Screw 7
65
1/2" × 8T_Nyloc Nut 4
66
3/8" × 7T_Nyloc Nut 4
67
5/16" × 7T_Nyloc Nut 4
68
M8 × 7T_Nyloc Nut 1
69
3/8" × 1-1/2"_Hex Head Bolt 1
70
3/8" × 45m/m_Hex Head Bolt 1
71
3/8" × 2T_Split Washer 6
72
M8 × 1.5T_Split Washer 2
73
5/16" × 1-3/4"_Button Head Socket Bolt 2
74
3/8" × 19 × 1.5T_Flat Washer 6
75
3/8" × 25 × 2T_Flat Washer 5
76
Ø50 × Ø13 × 3T_Nylon Washer 2
77
Ø10 × Ø25 × 3T_Nylon Washer 2
78
5/16" × 18 × 1.5T_Flat Washer 2
79
M5_Star Washer 3
80
3.5 × 12m/m_Sheet Metal Screw 5
81
4 × 12m/m_Sheet Metal Screw 4
82
Belt Guide 2
83
5 × 16m/m_Tapping Screw 22
84
4 × 25m/m_Sheet Metal Screw
2
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PARTS
LIST
NO. DESCRIPTION Q'TY
85
Cylinder 1
86
M5_Split Washer 3
87
3/8" × 2-1/2"_Hex Head Bolt 1
88
Wire Tie Mount 6
89
5/16" × 15m/m_Button Head Socket Bolt 14
90
5/16" × 18 × 1.5T_Flat Washer 8
91
5/16" × 23 × 1.5T_Curved Washer 6
92
Combination M5 Allen Wrench & Phillips Head Screw Driver 1
94
Lubricant 1
95
5 × 19m/m_Tapping Screw 4
96
3.5 × 16m/m_Tapping Screw 6
97
Sensor Rack 1
98
15 × 30m/m_Square End Cap 2
99
Rubber Foot 6
100
Rear Roller Cover 2
101
5 × 25m/m_Tapping Screw 4
102
Ø10 × Ø25 × 0.8T_Nylon Washer 2
103
Round Cap 2
104
M6 × 25m/m_Flat Head Socket Screw 2
105
400m/m_Connecting Cable Of Motor 1
106
Choke 1
107
Filter 1
108
200m/m_Connecting Wire (White) 1
110
4 × 16m/m_Tapping Screw 4
111
250m/m_Audio Cable 1
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WARRANTY, SAFETY AND ASSEMBL Y INFORMATION
ESP0029 - ET5000 Plus
IMPORTANT
Please read and retain this manual as it will assist with identification for parts and service.
---------------------------------------------------------------------------------------------------------------------------­BOYLES FITNESS warrants their treadmill to be free from defects in material and workmanship under normal use and service conditions.
The various components of the treadmill are warranted against defects and workmanship for the time periods specified as follows:
ESP0029 –ET5000 Plus
Lifetime frame
10 years motor
1 year all other parts
All warranty coverage extends only to the original retail purchaser from the date of purchase. BOYLES FITNESS’ obligation under this Warranty is limited to replacing or repairing, at BOYLES’ option, the product or parts therein. Any enquiries relating to warranties or spare parts must be directed to our Freecall 1800 465 070. For efficient processing of your enquiry please have relevant date of purchase, retailer name you purchased the item from and the brand on the product. This warranty does not extend to any damage to a product caused by abuse, improper or abnormal usage (as detailed in this instruction manual), or repairs not provided by BOYLES. Nor does this warranty extend to products used for commercial or rental purposes. This warranty does not cover ordinary wear, tear and weathering, failure to follow directions, improper installation, improper maintenance or acts of God (such as damage caused by storms, lightning and by snow or ice). No other Warranty beyond that specifically set forth above is authorised by BOYLES.
Our sales and service centre has been set up to provide assembly assistance, replacement parts and accessories, and to efficiently handle all warranty related matters.
Freecall 1800 465 070
Hours
9:00am – 4:00pm Mon-Fri (excluding public holidays),
9:00am – 12:00pm Sat
Website www.bfe.net.au
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WARRANTY INFORMATION
ESP0029
Congratulations on your purchase!
As of January 1
st
2012, new legislation under the Australian Consumer Law requires certain information to be included in any product warranty issued in Australia. This warranty compliments the warranty found in the manual and has been developed in line with the Australian Consumer Law. If the warranty periods offered in the two documents are different then the greater of the two shall be honoured.
This ET5000 PLUS is warranted to be free from defects in material and workm anship under normal use and service conditions for a period of 6 months from the date of purchase of this article. Evidence of unf air usage or incorrect adjustment by t he owner will void this promise.
The benefits conferred by this manufacturer's warranty are in addition to all rights and remedies conveyed by the Competition and Consumer Act 2010 (Commonwealth), and any other statutory rights to which you may already be entitled, and this warranty does not exclude, restrict or modify any such rights or remedies that are implied by law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Conditions of Warranty
All warranty coverage exte n ds o nl y to the original retail purchaser from th e date of purchase. Please keep your receipt, tax invoice or other proof of pu r c hase.
This warranty does not extend to any damage to a product caused by abuse, improper or abnormal usage, or repairs not provided by us or our Service Centre. Nor does this warranty extend to products used for commercial or rental purposes. This warranty does not cover ordinary wear, tear and weathering, failure to follo w directions, improper installation, improper maintenance or acts of God (s uc h as d amage caused by storms, lightning, heavy winds and by snow or ice).
Making A Warranty Claim
In order to make a claim under this warranty please direct your enquiries to our Service Centre. You can contact them on our Freecall 1800 465 070 number or send mail to them at Action Service Centre: 6 Sedgwick Place, Smeaton Grange, NSW 2567 – if mailing please include your contact details.
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A service representative will then assist you in the appropriate action to be taken. For efficient processing of your e nq uiry please have proof of purchase, the date of purchase and the retailer name you purchas ed the item from, and the brand on the prod uct. Photos of the product, and scans of receipts, may be requested to assist with your claim.
The service centre representative will assess the claim. If:
1) there is a minor fault, they can offer either a replacement sp are part, replacement
unit, repair or other s uitable remedy;
2) there is a major fault, they can offe r a re placement, repair or suggest you return
to the store you purchased it from for a full refund.
Please note – a request for compensation will need documentary evidence of the loss or dam age suffered. It will also need to be evidenced that such a loss was a reasonably foreseeable result of a failu re by Boyles Fitness to comply with a consumer guarantee under the Australian Consumer Law.
3) The product was damaged through abnormal use, no refund or repair can be
offered.
The sending of replacements, spa re pa rts or t he cost of repair carried out by the Servic e Centre will be organized and covered by Boyles Fitness. If collection of the item is required this will be organized by the Service Centre and at our expense. Do not return any products without authorization as this will be at your expense.
Our sales and service centre has been set up to provide assembly assistance, re pla cement parts and accessories, and to efficiently handle all warranty related matters. Please note upon receiving your warranty claim our Service Centre will send, via post or email, a repair and refurbished goods or parts notice.
SERVICE CENTRE Contact details and hours of operation. Freecall 1800 465 070
9:00am – 4:30pm Monday to Friday (excluding Public Holidays) 9:00am – 3:00pm Saturday
This product is warranted by Boyles Fitness Eq uipment Pty Ltd 130 Carrolls Road, Menangle NSW 2568 Phone 02 4636 6680
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