espn audio XDS Pro4, XDS Pro4Q Troubleshooting Manual
ESPN XDS SATELLITE TROUBLESHOOTING GUIDE
XDS Pro4 and Pro4Q Receivers
Features of the XDS Pro4 and Pro4Q satellite receiver:
L-Band input (950 MHz – 1450 MHz). A Phase Lock Loop (PLL) LNB (Low Noise
Block Downconverter) is required for nominal operation. A “digital-ready” LNB is not
the same thing and may provide sub-standard performance.
Four (4) audio ports are available on the back of the receiver
Two (2) programmable Netcue relay ports available on the back of the receiver.
Receiver Condition Indicators Cause/Resolution
NORMAL Green SIGNAL and POWER LEDs
illuminated.
LCD display reads:
EB XX.X AG XX
XDS PRO4
(where X = numerical value)
UNABLE TO FIND
ESPN AUDIO
PROGRAMS ON XDS
CARRIER
UNABLE TO ACQUIRE
A CARRIER
Green SIGNAL and POWER LEDs
illuminated. Yellow UPDATE LED
flashing.
LCD display reads:
EB XX.X AG XX
XDS PRO4
PLEASE ACTIVATE
(where X = numerical value)
Receiver logo other than ESPN
(i.e. PRN logo) is displayed.
(Prior to switch, receivers will
display Cumulus or Citadel Media
logo.)
Green POWER and red FAULT
LEDs illuminated. LCD display
reads:
EB - - AG 0
XDS PRO4
N/A
Receiver not set for ESPN
frequency and symbol rate.
Manually tune receiver to ESPN
XDS carrier from SETUP /
TUNER MENU.
AMC-8: FREQ: 01384500 kHz
Symbol: 03333447 SPS
Invalid frequency or symbol rate
settings.
Tune receiver to ESPN XDS carrier
from SETUP / TUNER MENU.
AMC-8: FREQ: 01384500 kHz
Symbol: 03333447 SPS
ESPNXDSSatelliteTroubleshootingGuide Page1
Receiver Condition Indicators Cause/Resolution
UNABLE TO ACQUIRE
A CARRIER
UNABLE TO ACQUIRE
A CARRIER
INTERMITTENT
DROPOUTS
Green POWER and red FAULT
LEDs illuminated. LCD display
reads:
EB - - AG 0
XDS PRO4
Green POWER and red FAULT
LEDs illuminated.
LCD display reads:
EB - - AG 0
XDS PRO4
.
Green SIGNAL, SYNC and
POWER LEDs illuminated. LCD
display reads:
EB XX.X AG XX
XDS PRO4
(where X = numerical value)
EB value drops and red FAULT
LED lights when dropout occurs.
Low input signal to receiver (if
other non-ESPN XDS receivers
have low Eb/No (i.e. Cumulus at
Eb/No of 6 or less).
Correct dish alignment and/or RF
cabling to improve input signal
No LNB power.
If other receivers show same
symptom, or if this is only
receiver, confirm LNB VOLTAGE
in ON via SETUP menu.
RF interference affecting
reception or intermittent coaxial
connection. If other receivers on
same antenna are affected,
problem is between the dish
antenna and the receivers.
Check and replace any coaxial
connections or L-band splitters for
corrosion or damage.
Check for any nearby RF source
(cell phone tower, airport with
radar, U.S. Air Force base). May
require a bandpass filter.
Check dish alignment and
polarization for possible adjacent
satellite interference.
XDS Signal Strength Readings:
EB – Eb/No reading (Energy Bit/Noise) – In general, a higher number indicates
better signal. Readings above 10 are good, below 8 is marginal and could result in
dropouts. The receiver will start to lose lock below 5 dB.
AG – Automatic Gain. A lower numer indicates more gain being added to signal.
o Below 20 – Signal needs improvement
o 30 – 60 – Signal is Nominal
o Above 70 – Too much signal; could result in reduced signal quality.
ESPNXDSSatelliteTroubleshootingGuide Page2
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