ESET NOD32 ANTIVIRUS 4 BUSINESS EDITION - ANNEXE 541 BASIC, REMOTE ADMINISTRATOR - ANNEXE 316 BASIC, Remote Administrator Setup Manual

Basic Setup Guide

First Edition, Published December 2009

Remote Administrator /
NOD32 Antivirus 4 Business Edition

Copyright © 2009 ESET, spol. s r.o.

All rights reserved. No part of this documentation may be reproduced, stored
in a retrieval system or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording, scanning, or otherwise without written
permission from ESET, LLC.

ESET, spol. s r.o. reserves the right to change any of the described application
software without prior notice.

REV.20091215-001

Basic Setup Guide

Remote Administrator /
NOD32 Antivirus 4 Business Edition

Contents

Getting started .....................................................................1

Software components ............................................................1

Section 1: Purchasing and downloading your software ..............1

1.1 Username and password ................................................... 1

1.2 License file ....................................................................... 1

1.3 Getting your software....................................................... 1

1.4 Enter your username and password ..................................2

Section 2: Installation ........................................................... 2

2.1 Remote Administrator Server ............................................2

2.2 Remote Administrator Console ........................................ 2

2.3 Additional options ...........................................................2

Section 3: Setting up the Mirror server .................................... 3

3.1 Mirror server setup ...........................................................3

3.2 Testing your Mirror .......................................................... 3

Section 4: Configuring a default policy .................................... 4

4.1 Protect setup parameters .................................................4

4.2 Disable splash-screen and nonessential notifications.........4

4.3 Configure clients to update from the Mirror ......................4

Section 5: Pushing out ESET NOD32 Antivirus to your network ..5

5.1 Push installation checklist ................................................5

5.2 Creating a package ..........................................................6

5.3 Pushing out the package ..................................................6

Getting started

Protecting your business network with ESET NOD32 Antivirus is a straightforward
process that can be completed in a single afternoon for a basic installation. This
Basic Setup Guide will walk you through obtaining your ESET security software,
confi guring your server computer and mirror, installing the software on client
computers and customizing clients’ settings. It is meant to accompany the ESET

Remote Administrator Installation Manual and User Guide. Be sure to read the
ESET Remote Administrator Installation Manual and User Guide in its entirety

and refer to it whenever necessary throughout the installation process.

Software components

There are three separate parts to your ESET security product: the ESET NOD32
Antivirus 4 Business Edition software itself, which exists both on your server
computer and on its clients, plus the ESET Remote Administrator Console (ERAC)
and the ESET Remote Administrator Server (ERAS). The Console should be installed
on the computer(s) you will be using to manage your network. The Server should be
installed on your server computer. Often in basic network installations, the server
computer is the same one you use to manage your network.

Section 1: Purchasing and
downloading your software

The fi rst step toward protecting your network is obtaining the three ESET software
components mentioned above. If you have not already purchased an ESET security
product, please visit the link below:

http://www.eset.com/purchase/

We recommend installing ESET NOD32 Antivirus on your network. Although ESET
Smart Security can be used in a network environment, the ESET Personal fi rewall,
which prevents unwanted interactions with remote computers, can keep you from
properly managing your network. For more information about ESET Smart Security
on your network, including safe push install, see the KB Connection links at the right.

Select ESET NOD32 Antivirus 4 and click the Business tab. Out of the box, you may
select the 5-User Bundle, the 10-User Bundle, the 15-User Bundle, or more. All
purchases of ESET NOD32 Antivirus 4 Business Edition include ESET Remote
Administrator Console and ESET Remote Administrator Server.

Once you have purchased your ESET security product, you will receive an o cial
email from ESET containing your username and password in the body of the email
and your license fi le as an attachment to the email.

1.1 Username and password

Your username and password are a little di erent than many usernames and
passwords with which you may be familiar. They are not user-confi gured keys that
protect your own information. Rather, they are authentication keys that allow your
computer to interact with ESET’s servers, permitting you to download your ESET
security product and later, authenticating your ESET security product to update its
Virus signature database to protect your network from evolving threats. You can’t
choose or customize your username and password.

1.2 License file

Your license fi le — the attachment called nod32.lic — is a fi le the ESET Remote
Administrator needs to manage your network of protected client computers. It
contains authentication for the number of seats (protected computers) and tells the
ESET Remote Administrator you are entitled to protect and manage a set number of
computers, depending on the bundle you purchased. Save the fi le to your Desktop.

1.3 Getting your software

Visit the link below to ESET’s Download Center to obtain your three components:

http://www.eset.com/download/

Click I have already purchased ESET software, take me to my download. Click
the Business Downloads tab, expand the Business Users (32-bit) menu and click the
Download button beside ESET NOD32 Antivirus 4. Save the fi le to your Desktop to
keep things simple.

Estimated time: 30 minutes

ESET NOD32 Antivirus, the ESET Remote Administrator
Server and the ESET Remote Administrator Console are

the three legs that support your malware defense system:
the antivirus software itself, the server pushing it out to
your clients and the administration console you use to
monitor the system

Push: the term “push” or “push install” refers to ESET
Remote Administrator’s capability to remotely send
and run installation packages on any computer in your
network.

Username and password examples:
Username: EAV-12345678
Pasword: 1a2bc3defg

KB connection

Check the ESET Knowledgebase for more info:

What is authentication data (username and
password) and what is its purpose?

http://kb.eset.com/esetkb/
index?page=content&id=SOLN373

KB connection

Check the ESET Knowledgebase for more info:

Which ESET security solution should I install on
a server?

http://kb.eset.com/esetkb/
index?page=content&id=SOLN2299

How do I configure an ESET Smart Security
push installation to prevent loss of Internet
connectivity?

http://kb.eset.com/esetkb/
index?page=content&id=SOLN2233

1

NOTE: A different build of ESET NOD32 Antivirus is needed

for 64-bit computers. If you have any 64-bit computers on
your network, whether they are servers or workstations,
you will also need to download the 64-bit installer. If

none of the computers on your network are 32-bit, only
download the 64-bit build.

KB connection

Check the ESET Knowledgebase for more info:

How do I update ESET Remote Administrator
with a new license file?

http://kb.eset.com/esetkb/
index?page=content&id=SOLN540