ESET MOBILE SECURITY - FOR WINDOWS MOBILE Installation Manual

ESET Mobile Security

for Windows Mobile

Installation Manual and User Guide

ESET Mobile Security

Copyright ©2010 by ESET, spol. s.r.o.

ESET Mobile Security was developed by ESET, spol. s r.o.
For more information visit www.eset.com.
All rights reserved. No part of this documentation may be
reproduced, stored in a retrieval system or transmitted in
any form or by any means, electronic, mechanical,
photocopying, recording, scanning, or otherwise without
permission in writing from the author.
ESET, spol. s r.o. reserves the right to change any of the
described application software without prior notice.

Customer Care Worldwide: www.eset.eu/support
Customer Care North America: www.eset.com/support

REV. 19.7.2010

Contents

................................................31. Installation of ESET Mobile Security

........................................................................3Minimum system requirements1.1

........................................................................3Installation1.2

..................................................................................3Installation on your device1.2.1

..................................................................................3Installation using your computer1.2.2

........................................................................4Uninstallation1.3

................................................52. Product activation

........................................................................5Activation using login and password2.1

........................................................................5Activation using registration key2.2

................................................63. Update

........................................................................6Settings3.1

................................................74. On Access scanner

........................................................................7Settings4.1

................................................85. On Demand scanner

........................................................................8Running a whole device scan5.1

........................................................................8Scanning a folder5.2

........................................................................9General settings5.3

........................................................................9Extensions settings5.4

................................................106. Virus found

........................................................................10Quarantine6.1

................................................117. Anti-Theft

........................................................................11Settings7.1

................................................138. Firewall

........................................................................13Settings8.1

................................................159. Security Audit

........................................................................15Settings9.1

................................................1710. Anti-Spam

........................................................................17Settings10.1

........................................................................17Whitelist / Blacklist10.2

........................................................................18Locating spam messages10.3

........................................................................18Deleting spam messages10.4

................................................1911. Viewing logs and statistics

................................................2112. Troubleshooting and support

........................................................................21Troubleshooting12.1

..................................................................................21Unsuccessful installation12.1.1

..................................................................................21Connection to update server failed12.1.2

..................................................................................21Timeout downloading file12.1.3

..................................................................................21Update file missing12.1.4

..................................................................................21Database file corrupted12.1.5

........................................................................21Technical support12.2

3

1. Installation of ESET Mobile
Security

1.1 Minimum system requirements

To install ESET Mobile Security for Windows Mobile, your
mobile device must meet following system requirements:

Minimum system requirements

Operating system

Windows Mobile 5.0 and later

Processor

200 MHz

Memory

16 MB

Available free space

2.5 MB

1.2 Installation

Save all open documents and exit all running applications
before installing. You can install ESET Mobile Security
directly on your device or use your computer to install it.

After successful installation, activate ESET Mobile Security
by following the steps in the Product activation
section.

1.2.1 Installation on your device

To install ESET Mobile Security directly on your device,
download the .cab installation file onto your device by
Wi-Fi, Bluetooth file transfer or email attachment. Go to
Start > Programs > File Explorer to locate the file. Tap
the file to launch the installer and then follow the
prompts in the installation wizard.

Installing ESET Mobile Security

NOTE: The Windows Mobile user interface varies by

device model. The installation file may appear in a
different menu or folder on your device.

Installation progress

After installation, you can modify the program settings.
However, the default configuration provides the
maximum level of protection against malicious programs.

1.2.2 Installation using your computer

To install ESET Mobile Security using your computer,
connect your mobile device to the computer via
ActiveSync (in Windows XP) or Windows Mobile Device
Center (in Windows 7 and Vista). After the device is
recognized, run the downloaded installation package (exe
file) and follow the instructions in the installation wizard.

Launching the installer on your computer

Then follow the prompts on your mobile device.

5

4

1.3 Uninstallation

To uninstall ESET Mobile Security from your mobile
device, tap Start > Settings, tap the System tab
and then tap the Remove Programs icon.

NOTE: The Windows Mobile user interface varies by
device model. These options may be slightly different on
your device.

Removing ESET Mobile Security

Select ESET Mobile Security and tap Remove. Tap Yes
when prompted to confirm the uninstallation.

Removing ESET Mobile Security

5

2. Product activation

The main ESET Mobile Security window (Start >
Programs > ESET Mobile Security) is the starting point

for all instructions in this manual.

The main ESET Mobile Security window

After successful installation, ESET Mobile Security must
be activated. If you are not prompted to activate your
product, tap Menu > Activate.

Program activation

There are two activation methods; the one that applies to
you will depend on the manner in which you acquired
your ESET Mobile Security product.

2.1 Activation using login and password

If you purchased your product from a distributor, you
received a login and password with your purchase. Select
the Login/Password option and enter the information
you received in the Login and Password fields. Enter
your current contact address in the E-Mail field. Tap
Activate to complete the activation.

2.2 Activation using registration key

If you acquired ESET Mobile Security with a new device
(or as a boxed product), you received a Registration key
with your purchase. Select the Registration key option,
enter the information you received in the Key field and
your current contact address in the E-Mail field. Tap
Activate to complete the activation. Your new
authentication data (Login and Password) will
automatically replace the Registration key and will be
sent to the email address you specified.

In both cases you will receive a confirmation e-mail about
a successful product activation.

Each activation is valid for a fixed period of time. After the
activation expires, it will be necessary to renew the
program license (the program will notify you about this in
advance).

NOTE: During activation, the device must be connected
to the Internet. A small amount of data will be
downloaded. These transfers are charged according to
your service agreement with your mobile provider.

6

3. Update

By default, ESET Mobile Security is installed with an
update task to ensure that the program is updated
regularly. You can also perform updates manually.

After installation, we recommend you run the first update
manually. To do so, tap Action > Update.

3.1 Settings

To configure update settings, tap Menu > Settings >
Update.

The Internet Update option enables or disables
automatic updates.

You can specify the Update Server from which updates
are downloaded (we recommend leaving the default
setting of updmobile.eset.com).

To set the time interval for the automatic updates, use
the Auto Update option.

Update settings

NOTE: To prevent unnecessary bandwidth usage, virus

signature database updates are issued as needed, when a
new threat is added. While virus signature database
updates are free with your active license, you may be
charged by your mobile service provider for data
transfers.

7

4. On Access scanner

The On Access scanner checks files that you interact with
in real time. Files that are run, opened or saved are
checked for viruses automatically. Scanning takes place
before any action is performed on a file, ensuring
maximum protection with default settings. The
On Access scanner launches automatically at system
startup.

4.1 Settings

Tap Menu > Settings > On Access to enable or disable
following options:

Enable On Access Scan – If enabled, the On Access
scanner runs in the background.
Heuristics – Select this option to apply heuristic
scanning techniques. Heuristics proactively identifies
new malware not yet detected by the virus signature
database by analyzing code and recognizing typical
virus behavior. Its disadvantage is that additional time
is required to complete the scan.
Run After Restart – If selected, the On Access scanner
will automatically start after restart of the device.
Display scan in action status – Select this option to
show scan status in the bottom right corner while
scanning is in progress.
Show shell icon - displays the quick access icon of the
On Access settings (in the bottom right corner of the
Windows Mobile Start screen).
Show splash screen - this option allows you to turn off
the ESET Mobile Security splash screen shown during
the startup of your device.

On Access scanner settings