ESET CYBERSECURITY - ANNEXE 794, CYBERSECURITY Installation Manual
ESET Cybersecurity
Installation Manual and User Guide
ESET Cybersecurity
Copyright ©2010 by ESET, spol. s.r.o.
ESET Cybersecurity was developed by ESET, spol. s r.o.
For more information visit www.eset.com.
All rights reserved. No part of this documentation may be reproduced,
stored in a retrieval system or transmitted in any form or by any means,
electronic, mechanical, photocopying, recording, scanning, or
otherwise without permission in writing from the author.
ESET, spol. s r.o. reserves the right to change any of the described
application software without prior notice.
Customer Care Worldwide: www.eset.eu/support
Customer Care North America: www.eset.com/support
REV. 2.12.2010
Contents
.................................................41. ESET Cybersecurity
.................................................................4System requirements1.1
.................................................52. Installation
.................................................................5Typical installation2.1
.................................................................5Custom installation2.2
.................................................................6Product activation2.3
.................................................................6On-demand computer scan2.4
.................................................73. Beginners guide
.................................................................7Introducing user interface design - modes3.1
.............................................................................7Checking operation of the system3.1.1
.............................................................................7What to do if the program doesn't work properly3.1.2
.................................................94. Work with ESET Cybersecurity
.................................................................9Antivirus and antispyware protection4.1
.............................................................................9Real-time file system protection4.1.1
.............................................................................9Real-time Protection setup4.1.1.1
...........................................................................9Scan on (Event triggered scanning)4.1.1.1.1
...........................................................................9Advanced scan options4.1.1.1.2
...........................................................................9Exclusions from scanning4.1.1.1.3
.............................................................................10
When to modify Real-time protection
configuration
4.1.1.2
.............................................................................10Checking Real-time protection4.1.1.3
.............................................................................10
What to do if Real-time protection does not
work
4.1.1.4
.............................................................................10On-demand computer scan4.1.2
.............................................................................11Type of scan4.1.2.1
...........................................................................11Smart scan4.1.2.1.1
...........................................................................11Custom scan4.1.2.1.2
.............................................................................11Scan targets4.1.2.2
.............................................................................11Scan profiles4.1.2.3
.............................................................................12ThreatSense engine parameters setup4.1.3
.............................................................................12Objects4.1.3.1
.............................................................................12Options4.1.3.2
.............................................................................13Cleaning4.1.3.3
.............................................................................13Extensions4.1.3.4
.............................................................................13Limits4.1.3.5
.............................................................................13Others4.1.3.6
.............................................................................14An infiltration is detected4.1.4
.................................................................14Updating the program4.2
.............................................................................14Upgrading to a new build4.2.1
.............................................................................15Update setup4.2.2
.............................................................................15How to create update tasks4.2.3
.................................................................16Scheduler4.3
.............................................................................16Purpose of scheduling tasks4.3.1
.............................................................................16Creating new tasks4.3.2
.................................................................17Quarantine4.4
.............................................................................17Quarantining files4.4.1
.............................................................................17Restoring from Quarantine4.4.2
.............................................................................17Submitting file from Quarantine4.4.3
.................................................................17Log files4.5
.............................................................................17Log maintenance4.5.1
.............................................................................18Log filtering4.5.2
.................................................................18User interface4.6
.............................................................................18Alerts and notifications4.6.1
.............................................................................18Alerts and notifications advanced setup4.6.1.1
.............................................................................18Privileges4.6.2
.............................................................................19Context menu4.6.3
.................................................................19ThreatSense.Net4.7
.............................................................................19Suspicious files4.7.1
.................................................215. Advanced user
.................................................................21Import and export settings5.1
.............................................................................21Import settings5.1.1
.............................................................................21Export settings5.1.2
.................................................................21Proxy server setup5.2
.................................................................21Removable media blocking5.3
.................................................226. Glossary
.................................................................22Types of infiltrations6.1
.............................................................................22Viruses6.1.1
.............................................................................22Worms6.1.2
.............................................................................22Trojan horses6.1.3
.............................................................................23Adware6.1.4
.............................................................................23Spyware6.1.5
.............................................................................23Potentially unsafe applications6.1.6
.............................................................................23Potentially unwanted applications6.1.7
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1. ESET Cybersecurity
As a result of the increasing popularity of Unix-based
operating systems, malware users are developing
more threats to target Mac users. ESET Cybersecurity
offers powerful and efficient protection against
threats. ESET Cybersecurity includes the ability to
deflect Windows threats, protecting Mac users as they
interact with Windows users and vice versa. Although
Windows malware does not pose a direct threat to
Mac, disabling malware that has infected a Mac
machine will prevent its spread to Windows-based
computers through a local network or the Internet.
1.1 System requirements
For the seamless operation of ESET Cybersecurity, your
system should meet the following hardware and
software requirements:
ESET Cybersecurity:
System requirements
Processor architecture
32bit, 64bit Intel®
Operating system
Mac OS X 10.5 and later
Memory
512 MB
Free disk space
100 MB
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2. Installation
Before you begin the installation process, please close
all open programs on your computer. ESET
Cybersecurity contains components that may conflict
with other antivirus programs that may already be
installed on your computer. ESET strongly
recommends that you remove any other program to
prevent potential problems. You can install ESET
Cybersecurity from an installation CD or from a file
available on the ESET website.
To launch the installer wizard, do one of the following:
If you are installing from the installation CD, insert
the CD into the CD-ROM drive. Double-click on the
ESET Cybersecurity installation icon to launch the
installer.
If you are installing from a downloaded file, doubleclick the file you downloaded to launch the installer.
Launch the installer and the installation wizard will
guide you through the basic setup. After agreeing to
the End User License Agreement, you can choose from
the following installation types:
Typical installation
Custom installation
2.1 Typical installation
Typical installation includes the configuration options
that are appropriate for most users. The settings
provide maximum security combined with excellent
system performance. Typical installation is the default
option and is recommended if you do not have
particular requirements for specific settings.
The ThreatSense.Net Early Warning System helps
ensure that ESET is immediately and continuously
informed of new infiltrations in order to quickly
protect our customers. The system allows for
submission of new threats to ESET Threat Lab, where
they are analyzed, processed and added to the virus
signature database. By default, the Enable
ThreatSense.Net Early Warning System option is
selected. Click Setup... to modify detailed settings for
the submission of suspicious files. (For more
information see ThreatSense.Net ).
The next step in the installation process is to configure
Detection of potentially unwanted applications.
Potentially unwanted applications are not necessarily
malicious, but can often negatively affect the behavior
of your operating system. These applications are often
bundled with other programs and may be difficult to
notice during the installation process. Although these
applications usually display a notification during
installation, they can easily be installed without your
consent. Select the Enable detection of potentially
unwanted applications option to allow ESET
Cybersecurity to detect this type of threat
(recommended). If you do not wish to Enable this
feature, select the Disable detection of potentially
unwanted applications option.
The final step in Typical installation mode is to confirm
installation by clicking the Install button.
2.2 Custom installation
Custom installation is designed for experienced users
who wish to modify advanced settings during the
installation process.
If you are using a proxy server you can define its
parameters now by selecting the I use a proxy server
option. Enter the IP address or URL of your proxy
server in the Address field. In the Port field, specify the
port where the proxy server accepts connections (3128
by default). In the event that the proxy server requires
authentication, enter a valid Username and Password
to grant access to the proxy server. If you are sure that
no proxy server is used, choose the I do not use a
proxy server option.If you are not sure, you can use
your current system settings by selecting Use system
settings (Recommended).
In the next step you can Define privileged users that
will be able to edit the program configuration. From
the list of users on the left side, select the users and
Add them to the Privileged Users list. To display all
system users, select the Show all users option.
The ThreatSense.Net Early Warning System helps
ensure that ESET is immediately and continuously
informed of new infiltrations in order to quickly
protect our customers. The system allows for
submission of new threats to ESET Threat Lab, where
they are analyzed, processed and added to the virus
signature database. By default, the Enable
ThreatSense.Net Early Warning System option is
selected. Click Setup... to modify detailed settings for
the submission of suspicious files. For more
information see ThreatSense.Net .
The next step in the installation process is to configure
detection of potentially unwanted applications.
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5
19
19
6
Potentially unwanted applications are not necessarily
malicious, but can often negatively affect the behavior
of your operating system. These applications are often
bundled with other programs and may be difficult to
notice during the installation process. Although these
applications usually display a notification during
installation, they can easily be installed without your
consent. Select the Enable detection of potentially
unwanted applications option to allow ESET
Cybersecurity to detect this type of threat
(recommended).
Click Install to install ESET Cybersecurity on standard
Macintosh HD disk. If you wish to select another disk,
click Change Install Location...
2.3 Product activation
You can activate your copy of ESET Cybersecurity
directly from the program. Click the ESET
Cybersecurity icon located in your menu bar (top of the
screen) and then click Product activation...
1. If you purchased a retail boxed version of the
product, it already contains an Activation Key along
with step-by-step activation instructions. The
Activation Key is usually located inside or on the
back side of the product package. For a successful
activation, the Activation Key must be entered as
supplied.
2. If you received a Username and Password, select
the Activate using a Username and Password
option and enter the license data in the appropriate
fields. This option is equivalent to the Username
and Password setup... in the program Update
window.
3. If you would like to evaluate ESET Cybersecurity
before making a purchase, select the Activate Trial
License option. Fill in your name and Email address
. Your test license will be sent to this address. ESET
Cybersecurity will be activated for a limited period of
time. Trial licenses can only be activated once per
customer.
If you do not have a license and would like to buy one,
click the Purchase License option. This will redirect
you to the website of your local ESET distributor.
2.4 On-demand computer scan
After installing ESET Cybersecurity, a computer scan
for malicious code should be performed. From the
main program window, click Computer scan and then
click Smart scan. For more information about Ondemand computer scans, see the section On-demand
computer scan .
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7
3. Beginners guide
This chapter provides an initial overview of ESET
Cybersecurity and its basic settings.
3.1 Introducing user interface design modes
The main program window of ESET Cybersecurity is
divided into two main sections. The primary window
on the right displays information that corresponds to
the option selected from the main menu on the left.
The following is a description of options within the
main menu:
Protection status – Provides information about the
protection status of ESET Cybersecurity. If
Advanced mode is activated, the Statistics
submenu will display.
Computer scan – This option allows you to
configure and launch the On-demand computer
scan.
Update – Displays information about updates to the
virus signature database.
Setup – Select this option to adjust your computer’s
security level. If Advanced mode is activated, the
Antivirus and antispyware submenu will display.
Tools – Provides access to Log files, Quarantine and
Scheduler. This option only displays in Advanced
mode.
Help – Provides program information, access to help
files, Internet Knowledgebase and ESET website.
The ESET Cybersecurity user interface allows users to
toggle between Standard and Advanced mode.
Standard mode provides access to features required
for common operations. It does not display any
advanced options. To toggle between modes, click the
plus icon next to Activate advanced mode/Activate
standard mode in the bottom left corner of the main
program window.
The Standard mode provides access to features
required for common operations. It does not display
any advanced options.
Toggling to Advanced mode adds the Tools option to
the main menu. The Tools option allows you to access
the submenus for Log files, Quarantine and
Scheduler.
NOTE: All remaining instructions in this guide take
place in Advanced mode.
Standard mode:
Advanced mode:
3.1.1 Checking operation of the system
To view the Protection status, click the top option
from the main menu. A status summary about the
operation of ESET Cybersecurity will display in the
primary window as well as a submenu with Statistics.
Select it to view more detailed information and
statistics about computer scans that have been
performed on your system. The Statistics window is
available only in advanced mode.
3.1.2 What to do if the program doesn't work
properly
If the modules enabled are working properly, they are
assigned a green check icon. If not, a red exclamation
point or orange notification icon is displayed, and
additional information about the module is shown in
the upper part of the window. A suggested solution for
fixing the module is also displayed. To change the
status of individual modules, click Setup in the main
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