Escene SayHi WS290, WS290, SayHi WS282, SayHi WS290 WIFI IP User Manual

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WS290 WIFI IP

Innovative VoIP Phone User Manual

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INDEX

1. Getting Started .............................................................................................................................. 4

About ......................................................................................................................................... 4

Feature Highlights ..................................................................................................................... 4

2. Set up the Phone ........................................................................................................................... 4

3. Phone User Interface..................................................................................................................... 6

3.1 Hardware Component Instructions ..................................................................................... 6

3.2 Phone Screen Display Features ........................................................................................... 7

3.3 Basic Network Settings ........................................................................................................ 9

3.4 SIP Account Settings .......................................................................................................... 11

3.5 Basic Features.................................................................................................................... 12

3.5.1 Making a Call .......................................................................................................... 12

3.5.2 Anonymous Call ...................................................................................................... 12

3.5.3 Redial ...................................................................................................................... 13

3.5.4 Call Log ................................................................................................................... 13

3.5.5 Making Calls to Contact .......................................................................................... 13

3.5.6 Multi-lines to Answer the Call ................................................................................ 14

3.5.7 Auto-Answer .......................................................................................................... 14

3.5.8 Ending a Call ........................................................................................................... 14

3.5.9 Using Hold and Recover (Switch Calling Line) ........................................................ 15

3.5.10 Transferring Calls .................................................................................................. 15

3.5.11 Using Mute ........................................................................................................... 16

3.5.12 Do Not Disturb ..................................................................................................... 16

3.5.13 3-way Conference................................................................................................. 17

3.5.14 Voice Mail ............................................................................................................. 17

3.6 Advanced Settings ............................................................................................................. 18

3.6.1 Using the phone book ............................................................................................ 18

3.6.2 Using Call Logs ........................................................................................................ 21

3.6.3 Peer-to-Peer ........................................................................................................... 21

3.7 Keypad Setting................................................................................................................... 21

3.7.1 Language Setting .................................................................................................... 22

3.7.2 Message ................................................................................................................. 22

3.7.3 Time & Date ........................................................................................................... 22

3.7.4 Ring Tone and Volume Setting ............................................................................... 23

3.7.5 Searching Phone Book ............................................................................................ 23

3.7.6 Cannot Set the Features with Keypad .................................................................... 24

4. WEB User Interface ..................................................................................................................... 24

Main Interface-Phone Status .................................................................................................. 24

4.1 Net Work ........................................................................................................................... 25

4.1.1 LAN Port ................................................................................................................. 25

4.1.2 PC Port .................................................................................................................... 27

4.1.3 Advanced ................................................................................................................ 28

5 SIP Account................................................................................................................................... 29

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5.1Basic ................................................................................................................................... 29

5.2 Call ..................................................................................................................................... 31

5.3 Security.............................................................................................................................. 32

6 Phone Setting ............................................................................................................................... 32

6.1 Basic .................................................................................................................................. 32

6.1.1 Time Settings .......................................................................................................... 33

6.1.2 Call .......................................................................................................................... 34

6.1.3 VoIP Call Forward ................................................................................................... 36

6.1.4 QoS ......................................................................................................................... 36

6.2 Advanced ........................................................................................................................... 37

6.2 .0 Audio ..................................................................................................................... 37

6.3 Line Keys .................................................................................................................... 39

6.4 Function Keys ............................................................................................................ 40

6.5 Soft Key ..................................................................................................................... 40

6.6 Dial Plan ..................................................................................................................... 41

6.7 IP Strategy ................................................................................................................. 42

7 Phone Book .................................................................................................................................. 42

7.1 Group ................................................................................................................................ 42

7.2 Contact .............................................................................................................................. 42

7.3 LDAP .................................................................................................................................. 43

7.4 Ban List .............................................................................................................................. 44

8 Phone Maintenance ..................................................................................................................... 45

8.1 Basic .................................................................................................................................. 45

8.1.1 HTTP Upgrade ........................................................................................................ 45

8.1.2 FTP Upgrade ........................................................................................................... 46

8.1.3 TFTP Upgrade ......................................................................................................... 47

8.1.4 Default Setting ........................................................................................................ 48

8.1.5 Reboot .................................................................................................................... 48

8.2 Advanced ........................................................................................................................... 48

8.2.1 Log .......................................................................................................................... 48

8.2.2 Auto Provision ........................................................................................................ 49

9 Password ...................................................................................................................................... 50

10 WEB Other Settings or Information - Appendix ......................................................................... 50

10.1 WEB User......................................................................................................................... 50

10.2 Multi-Language ............................................................................................................... 51

10.3 Note Tips ......................................................................................................................... 51

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1. Getting Started

About

Escene WS290 is a highly innovative based VoIP phone, It can perfectly satisfy all kinds of businessmen's

communications. WS290 integrates with 128x64 pixel graphic LCD, a large resolution display, elegant and
intuitionist user interface, which you can perfectly experience.WS290 delivers HD audio quality with HD handset,
HD speaker and HD codec (G.722), it rich features can effectively improve the communications in working. WS290
quite meets the demands of SMEs, Home Office and ISP applications.

Feature Highlights

a) Multi-Language

The LCD display supports Multi-Language.

b) HD Voice

Special voice processing technology, high-fidelity voice quality, HD encoding, HD Handset,
ensure clear, realistic smooth communication.

c) Senior Calling Ability

2 lines with double color(GREEN & RED) LEDs, Synchronously control or manage 2 calls,
Call queue, Switch between lines. Multi-parties conference, call transfer.

d) All kinds of Phone Book

It supports XML Personal Phone Book\LDAP\Enterprise Phone Book etc. This feature
satisfies customer's phone book requirements.

e) Support HTTP\TFTP\FTP\Auto-Provision.
f) 2-angle adjustable bracket, wall-mountable

2. Set up the Phone

a) Packing List:

Check the packing list before installation, if you find anything missing, contact your system
administrator.

 1*WS290 IP Phone
 1*Handset
 1* Handset Cord
 1*Ethernet Cable
 1*Phone Bracket
 1*Quick Setup Guide

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 1*Manufacturer Certification

b) Phone Installation:

This section introduces how to install the phone with the components in the packing list:

 Attach the Bracket
 Connect the Handset and optional Headset
 Connect the Network and Power

Attach the Bracket

Pls follow the following step "a" to "b", firstly let the part 1 of the bracket join to the phone,
and then let the part 2 of the bracket join to the lower holder.

Connect the Handset and optional Headset, WIFI model didn't have LAN port.

Connect the Network and Power

You have two options for power supply. Your system administrator will advise you which one to
use.

 AC power adapter
 POE(Power over Ethernet) IEEE802.3af ,WIFI model didn't support POE.
 USB(Standard DC 5V)

NOTES：Pls make sure your phone support POE feature. You can check the label on the
back of the phone , for example "Model: ES290-PN Rev:2.1.0", the "P" means it support
POE feature.

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Note: If POE works, the phone doesn't need to connect to the AC power adapter. Make sure
the Ethernet cable and switch/hub is POE compliant.

3. Phone User Interface

3.1 Hardware Component Instructions

The main hardware components of the WS290 IP Phone are the LCD screen and the keypad.

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Hardware component instructions of the WS290 IP Phone are:

ITEM

DESCRIPTION

1

LCD Screen

Displayed information about calls, messages, soft keys, time, date and
other relevant data:

• Call information — caller ID, call duration

• Icons (e.g. )

• Missed calls or second incoming caller's information

•Time and date

2

Light Status

Red-Flashing: There is an incoming call or be Hold.
Red-Steady: Hook-off. or be in an usual conversation

3

Line Key

Green-Steady: There is a conversation making on the line
Red-Flashing: There is call coming in
Green-Flashing: The line is on hold
Dark: Accounts are idle

4

Soft Key

Labels automatically to identity their context-sensitive features

5

OK Key

Confirm the action

6

Navigation Key

Scroll through the displayed information, and in the idle feature:
UP: Open the "All CONTACT LOG"
DOWN: Open the "MISSED CALL"
RIGHT: Open the "RECEIVED CALL"
LEFT: Open the "DAIL CALL"

7

C Key

Cancels actions or rejects an incoming call, and the other feature:
In the idle: Open the "Phone Status".
Diagnosis: Press and hold 3 second to open "Hardware Diagnosis".
MUTE: "MUTE" feature is enabled if you press it while the conversation
making on the phone.

8

Functions Key

Conference\Redial\Transfer\Hold

9

Speaker Key

Toggles the hands-free speaker phone mode.

10

Keypad

Provides the digits, letters and special characters in context-sensitive
applications.

11

Headset Key

Toggles and indicates the headset mode.

12

Message Key

Indicates and accesses voice messages.

13

Volume Key

Adjusts the volume of the handset, headset, speaker and ringer

3.2 Phone Screen Display Features

If the phone has successfully started up and after using, the idle LCD display will show
information as below:

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ITEM

DESCRIPTION

1

TIME & DATE

TIME & DATE display in the middle of the screen.

2

Auto-Answer icon

Enable this feature, it will display "AA" at the top right corner.

3

Missed Call

Missed Call under the TIME in the middle of screen

4

Line Status

There are four status as below:
a. :Disconnect the network

b. :Account failed to register

c. :Account successfully registered

d. :Account successfully registered and DND feature is enabled.

The DND icon also will display at the top right corner.

5

Soft Key Area

Labels automatically to identity their context-sensitive features

6

Screen Top Icon

The Screen Top Icon from left to right is:

: Handset Hand on status

:Speaker Hand on status

:Headset Hand on status

:Call MUTE

:Missed Call

:Call Forward

:Text Message

:Keypad Lock

:Network is unavailable

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3.3 Basic Network Settings

Feature

Operating Steps

DHCP

Press OK or MENU> System Settings> Advanced Settings> Password(Default is
Empty)> Network> LAN Port

 Press LAN Port to login in to the menu
 Select "DHCP" mode
 Press "Enter" key
 Set the DNS\web port\telnet port
 Press "Save" key to make it work
 Tips "Network is changed, press OK reboot "

Feature

Operating Steps

Static IP

Press OK or MENU> System Settings> Advanced Settings> Password(Default is
Empty)> Network> LAN Port

 Press LAN Port to login in to the menu
 Select "Static" mode
 Press "Enter" key
 Set the IP\Mask\GW\DNS\web port\telnet port
 Press "Save" key to make it work
 Tips "Network is changed, press OK reboot "

Feature

Operating Steps

PPPoE

Press OK or MENU> System Settings> Advanced Settings> Password(Default is
Empty)> Network> LAN Port

 Press LAN Port to login in to the menu
 Select "PPPoE" mode
 Press "Enter" key
 Set the User Name\Password\web port\telnet port
 Press "Save" key to make it work
 Tips "Network is changed, press OK reboot "

If you want to…

This…

The phone supports Three Modes of Network Setting. Include PPPoE\Static IP\DHCP.

NOTE: For the WIFI model, it didn't have the LAN port, but it can setting the LAN information.

DHCP Setting

Static IP Setting

PPPoE Setting

WIFI setting (only WS320 has this item)

Tips: The WIFI ip phone support 802.11b/g/n, not support 802.11a.

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Set WIFI

--1)Choose "Menu">"System settings">"advanced settings">"advanced

password (default is empty)"

--2) Press navigation to choose WIFI settings；

--3）Press "ok" button to change the it Enable or Disable

-Set WIFI IP: Default IP: make it default setting , Modify IP: change it

what you want. Mode: mode one: change the wifi IP 10.0.X.X/8 ;mode

two : change the wifi IP 1.0.X.X/8 (it can prevent IP conflict)

-Current site: the wifi which the phone use now and information

-WPA/WPA2: select the encryption mode(AES/TKIP)

-Site list: search site what you want to connect.

--4）Press "site list", choose one wifi network which the phone searched

-SSID: SSID name

-BSSID: the mac address of the WIFI network

-Channel:the channel of the WIFI network use

-Type:the type of the WIFI network

-Encrypt:the encrypt of the WIFI network

-Signal:the signal of the WIFI network

--5）Press "SSID", set WIFI which you choose

-Encryption: the encryption of the WIFI network

-Key type: the key type of the WIFI network

-Key: the password which you should set to allow yourself to enter the

WIFI network

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3.4 SIP Account Settings

If you want to…

Then...

Create an SIP account

--1) Select “System setting” > “Advanced setting”；

--2) Enter the password required（The default is empty) ；

--3) Select “SIP” > “Account sip”；

--4) Select one of the account you want to setting, you can configure

the following parameters

-Enable account*: Select Enable

-Number of lines: Default is 2

-Description: description of this account

-Display Name: The name displayed on the screen

-Authentication user: the Authenticated users are matched with

the SIP server.(The default With the same account)

-Account*: the account matches with the SIP server.(extension

number)

-User pass word*: the user password matches with the SIP server

-SIP Server*: The primary SIP server, all calls through this server

-Out Bound Server: The out bound SIP server

-STUN Type: Enable/Disable STUN feature

-STUN: Input STUN URL

-Auto Answer: Enable/Disable this account auto answer feature

* Note: When you finish the setting, you can press Save to make it

work, and then you can see the status icon in the LCD idle.

The parameters with the * mark must be set.

Disable sip account

--1) Select “System setting” > “Advanced setting”；

--2) Enter the password required（The default is empty) ；

WS290 IP phone makes calls based on sip accounts, It can support Single account or
Multi-account, Each account can be configured to the different SIP server.

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--3) Select “SIP” > “Account sip”；

--4) Select “Enable account” > “Disable”；

--5) Select “Save” to saves settings

3.5 Basic Features

If you want to...

Then…

Place a call using

the handset

Pick up the handset

--1) You can hear dial tone;

--2) Enter a number；

--3) Press # button (default)，

-or wait 5s (default), then it send the
number automatically.

Place a call using a

speakerphone

Press Speaker button

Place a call using a

headset

Put on your headset,

active Headset button so

that the status light is Red

, and then do as using

speakerphone

Enable Anonymous Call

Press OK or MENU> Function Setting> Anonymous

--Press Enter or OK button ,

-You can select which Account want to use, enable/disable this

feature and enable/disable reject anonymous

3.5.1 Making a Call

Here are some easy ways to place a call on SayHi IP Phone:

3.5.2 Anonymous Call

You can use anonymous call feature to block the identity and phone number from showing up to
the called party when you call someone. E.g, you want to call to consult some of the services, but
you don't want to be harassed.

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3.5.3 Redial

Redial

--Press REDIAL button to dial the last number

-or press Navigation button-Left > “Dialed number”, select a

number, and press

Dial from a call log

--1) Press MENU or OK button > “Call history”, you can select "All

Calls", “Missed calls”, “Received calls” and “Dialed numbers”,

- or press Navigation button (in Standby interface) > select "All

Calls"(up) “Missed calls”(down), “Received calls”(left) and “Dialed

numbers” (right)

--2) Then press button.

NOTE: You also can press the "log" to login this menu when in the

idle.

Placing Calls to
Contacts

--1) Press MENU or OK button > “Phone Book”, you can select

"Personal Phone Book", “Enterprise Phone Book”, “LDAP” and

“Black List”,

- or press Navigation button (in Standby interface) > select the

desired contact.

--2) Then press button.

NOTE: You also can press the "DIR" to login this menu when in the

idle.

To redial the last placed call from your phone

3.5.4 Call Log

3.5.5 Making Calls to Contact

You can also dial a contact from the Personal Phone Book.

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Multi-lines to Answer
the Call

--1) Another Line button is Red and flashing, Light strip is Red

and flashing;

--2) Press the flashing Line button to answer (at this time, the

original call will be hold.)

Auto-Answer the
Coming Call

--1) Enable the Auto-Answer feature.

--2) Auto-Answer mode you can set in the MENU>Function Setting>

Auto Answer >Device

 Speaker
 Handset
 Headset

When you use the Handset mode, at this time you need to hands up

the handset and then it can work at this status.

--3)Filter Groups

Auto-answer the coming call in this special groups.

Hang up while using the

Handset

--Return the handset to its cradle,

-or press End

Hang up while using the

--Press Speaker button that is Red ,

3.5.6 Multi-lines to Answer the Call

3.5.7 Auto-Answer

You can set the phone and let it auto-answer the coming call.

3.5.8 Ending a Call

To end a call, hang up. Here are some more details.

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Speakerphone

-or press Line button for the appropriate line,

-or press End

Hang up while using the

Headset

--Press Handset button, （Do not keep the headset mode) ,

-or press End (keep the headset mode)

Hang up one call, but

preserve another call on

the other line

--Press End,

-or refer to the above three methods

3.5.9 Using Hold and Recover (Switch Calling Line)

If you want to...

Then...

Put a call on hold

--Press HOLD button,

-or press soft key

Hold a line and switch to

another line

Press another Line button for the appropriate line

Resume a call on current

line

--Press Line button,

Release a call on different

line

Select the line want to release hold, press the line, so recovery;

Talk to the transfer

recipient before

--1) Press TRANSFER button or press XFER;

--2) Enter number;

You can hold and resume calls. You can take a call in one line at anytime, and the other lines
would be hold. As a result of that, you can switch different calling line on our phone.

NOTES

• Engaging the Hold feature typically generates music or a beeping tone.

• A held call is indicated by the Yellow-green and flashing Line button or Hold in the LCD.

3.5.10 Transferring Calls

Transfer redirects a connected call. The target is the number to which you want to transfer the
call.

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transferring a call

(consult transfer)

--3) press “#”（default) ,

-or press then transfer the call,

-or wait five seconds(default)then transfer the call

Transferred to idle

lines or other

numbers without

talking to the transfer

recipient

(Blind transfer)

--1) Press TRANSFER button or XFER；

--2) Press ;

--3) Enter number;

--4) Press “#”（default)

-or press , then transfer the call;

-or wait five seconds(default)then transfer the call

Blind transfer to the

held line

--1) Press TRANSFER button or press XFER;

--2) Press the Line button of held line

3.5.11 Using Mute

Toggle Mute on

Press C button, then the screen top and left will have a MUTE icon

Toggle Mute off

Press C button again, then the button light off

Enable global DND

--1) Press DND;

--2) All enabled line on the phone would changes to status. and

the icon is .

Enable DND on a

single line

Press MENU or OK button > “Function setting” > “DND” > (select line)

“Enable”

Disable DND

--Global DND enabled, press to disable global DND;

--Line DND enabled, press twice ,

With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use
mute in conjunction with the handset, speakerphone, or a headset。

3.5.12 Do Not Disturb

You can use the Do Not Disturb(DND) feature to block incoming calls on your phone with a busy
tone（Can also be set to their voice mail or other extension numbers, etc.).

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-or press MENU or OK button > “Function setting” > “DND” >(select

line) “Disable”

3.5.13 3-way Conference

If you want to...

Then...

Invite the transfer

recipient into a

conference in a

transferring

--1) When the transfer recipient answer the call, press CONFERCENCE

button or "CONF" on your phone;

--2) Then the held one, transfer recipient and you will be into a

conference, and the LCD will display status.

Invite the third party

into a conference in a

active call

--1) Press "CONFERENCE" button or "CONF" in an active call;

--2) Enter the third party number；

--3) After connected the third party, press "CONFERENCE" button or

"CONF" again

establish a conference

with held line

--1) when one phone line is holding on and the other line is busy;

--2) Press "CONFERENCE" button,

-or Press "CONF" Soft key

--3)Press the held line's programmable button, the 3-way Conference

is enable.

Voice Mail

--1 ） Press the Voice Mail button(There has Voice Mail icon
,without is )

--2）Enter the User Password

--3）It will login into the voice mail server. You need to follow the IVR to

do it.

You can enable a three-party conference, during the conversation three phone parties can
communicate with every party.

3.5.14 Voice Mail

When the Phone get a voice mail from server. it will light up the voice mail button .

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3.6 Advanced Settings

Search the Contacts

from Enterprise

Phone Book

--1) Press DIR in the idle status,

-or press "MENU" or "OK" button > “Phone book”>“Enterprise

Phone Book”,

--2) Select “Enterprise Phone Book”, press "OK" button;

--3) Press "Find" and input the name who you want to search.

Call the Contact

from Enterprise

Phone Book

--1) Press "DIR" in the idle,

-or press "MENU" or "OK" button > “Phone book”>“Enterprise

Phone Book”,

--2) Select “Enterprise Phone Book”, press "OK" button;

--3) Press "Find" and input the name who you want to search.

--4) When you search the person, you can dial it.

Add Contacts

--1) Press Phone Book,

-or press "MENU" button > “Phone book”>“Personal phone

book>View All”,

-or press "OK" button > “Phone book”>“Personal phone book>View

All”;

--2) Select “Add contact”, press "OK" button;

--3) Use the navigation keys to select content, press "OK" button to set

and modify:

-Name: set the name of contact,

3.6.1 Using the phone book

Enterprise Phone Book

Personal Phone Book

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-Office Number: Setting the contact Office Number

-Mobile Phone Number: Setting the contact Mobile Phone

Number

-Others Number: Setting the contact Others Number

-SIP Account: Setting the contact call SIP account

-Group: the contacts be divided into different user’s groups

--4) Press "Save" soft key to complete

Add group

--1) Press "DIR" soft key,

-or press "MENU" button > “Phone book”>“Personal phone

book>View All”,

-or press "OK" button > “Phone book”>“Personal phone book>View

All”;

--2) Select the “add group” then press OK button;

--3) Use the navigation keys to select content, press OK button to set

and modify:

-Group name: name of the group

--4) Press "Save "soft key to complete

Modify group

--1) Press "DIR" soft key,

-or press "MENU" button > “Phone book”>“Personal phone

book>View All”,

-or press "OK" button > “Phone book”>“Personal phone book>View

All”;

--2) Select the “Modify group” then press "OK" button ;

--3) Select the group you want to modify, press the "OK" button to

set and modify, press "Save" to save the change

Delete group

--1) Press "DIR" soft key,

-or press "MENU" button > “Phone book”>“Personal phone

book>View All”,

-or press "OK" button > “Phone book”>“Personal phone book>View

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All”;

--2) Select the “Delete group” or OK button；

--3) Select a group you want to delete, press OK button

Search the Contacts

from LDAP

--1) Press "DIR" in the idle,

-or press "MENU" or OK "button" > “Phone book”>“LDAP”,

--2) Select “LDAP”, press "OK" button;

--3) Press "Find" and input the name or number who you want to find

search from the LDAP server.

Call the Contact

from LDAP

--1) Press "DIR" in the idle,

-or press "MENU" or "OK" button > “Phone book”>“LDAP”,

--2) Select “LDAP”, press "OK" button;

--3) Press "Find" and input the name or number who you want to find

from the LDAP server.

--4) When you search the person, you can dial it.

Add the Contacts

--1) Press "DIR" in the idle,

-or press "MENU" or "OK" button > “Phone book”>“Black List”,

--2) Select “Black List”, press "OK" button;

--3) Press "Add" and input the name\office number\mobile

number\other number\SIP account who what you want to add into

the Black List.

View the Contact

from Black List

--1) Press "DIR" in the idle,

-or press "MENU" or "OK" button > “Phone book”>“Black List”,

LDAP

Black List

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--2) Select “Black List”, press "OK" button;

--3) Press "RUN" to view someone who what you want to find.

--4)If you want to move or change it, you can follow the RUN to do.

3.6.2 Using Call Logs

View call logs

--1) Press "MENU" or "LOG" button > “All Call” > “Missed Calls”,

“Received Calls”, or “Dialed numbers”

--2) Use the navigation keys to view the call record information.

Delete/Save Call

Logs

--1) Login in to the Call Logs

--2) Use the navigation keys to view the call record or select DEL key.

--3) Use the navigation keys to view the call record or select Save key.

Peer-to-Peer

Disable all of accounts or not register.

Make Call with

Peer-to-Peer

--1）Press OK or MENU button> System Setting> Advanced Setting> SIP

Account；

--2）Disable all of accounts or un-register；

--3）Turn back the phone idle, you can call someone use IP address.

Your phone maintains records of your missed, placed, and received calls.

3.6.3 Peer-to-Peer

When all of the phone accounts were disable or not register. it will be show this mode in the idle.
It can use by when the new workstation isn't have SIP server.

3.7 Keypad Setting

SayHi series IP Phone can through two ways configuration it, one is setting in MENU, another is
setting in website. Here just description in MENU.
NOTES: When you want to input the IP address like ".", it was replaced by the "*".

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3.7.1 Language Setting

Switch the Language

between Chinese and

English

--1）Press OK or MENU button> System Setting> Phone Setting>

Language

--2）Here you can select

English\French\Italian\Polish\Protuguese\Runssian\Spanish\Turki

sh\Chinese

--3) After you finish select, press Save to make it work.

Create a Message

--1）Press OK or MENU button；

--2）Select "Messaging"

--3）Voice Message: Setting the Voice Message code in here.

Text Message: Write down the Text Message in here.

--4）Select Text Message> New Message.

--5）Input the receiver and write down message body, and then press

send to finish.

Message Inbox

--1）Select Message Inbox.

--2）Select which one you want to check.

--3）You can press Enter to read or press Del to delete.

SNTP

--1）Press OK or MENU button；

--2）Press OK or MENU button> System Setting> Phone Setting> Time & Date>

Time and Date setting> SNTP

--3）SNTP

-Time Zone：Setting the time zone

-NTP Server 1：NTP server address 1

-NTP Server 2：NTP server address 2

-DayLight：Enable/Disable Day Light

SIP Server

--1）Press OK or MENU button；

--2）Press OK or MENU button> System Setting> Phone Setting> Time & Date>

Time and Date setting>SIP Server

WS290 IP Phone support Multi-Language setting, as below is an example.

3.7.2 Message

WS290 have Message feature. It will display in the LCD when it has a New Message.

3.7.3 Time & Date

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--3）Press Save to make it work

Manual Setting

Press OK or MENU button；

--2）Press OK or MENU button> System Setting> Phone Setting> Time & Date>

Time and Date setting> Manual Setting

--3）Manual Setting

- Manual Setting: Year\Month\Days\Hours\Minutes\Seconds

Time Display

Format

--1）Press OK or MENU button；

--2）Press OK or MENU button> System Setting> Phone Setting> Time & Date>

Time Display Format

--3）Time Mode: 24hour\12hour

Date mode:
DDMMWWW\MMDDWWW\WWWDDMMM\DDMMMYY\YYYYMMDD\DDM
MYYYY\MMDDYY\DDMMMYYYY\WWWDDMMM etc.

3.7.4 Ring Tone and Volume Setting

Ring Type

--1）Press OK or MENU button；

--2）Press OK or MENU button> System Setting> Phone Setting>Ring Type

--3）Select the ring type from 1 to 8 or custom ring, and then press Save to

make it work.

Volume Setting

--1）Press OK or MENU button；

--2）Press OK or MENU button> System Setting> Phone Setting> Volume

Setting

--3）Volume Setting: Handset\Speaker\Headset\Ring volume

--4) Press Enter to adjust the volume and press Save to make it work

Accurate Search

--1）Press MENU or OK button > “Function Setting”, you can select "

Accurate Search "

--2) Then press Enable/Disable and Save.

--3) When you back to idle, you can use the digital keypad to search the

contact.

T9 Search

--1) Press MENU or OK button > “Function Setting”, you can select " T9

search"

--2) Then press Enable/Disable and Save.

--3) When you back to idle, you can use the digital keypad to search the

contact.

NOTES: For the Custom Ring Type you need to upload it from website.

3.7.5 Searching Phone Book

NOTES: The Search Phone Book setting default is Accurate Search.

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3.7.6 Cannot Set the Features with Keypad

ITEM

DESCRIPTION

System Run Time

The phone system normal running time.

Register Status

The status with Account 1~2.

Network Status

The status with LAN, MAC, LAN IP, Net mask, Gateway, Primary DNS,

As below features are cannot setting with the keypad:

1) Dial Plan.

2) Custom Ring Type

3) SNTP Server and Time & Date

4) Update the Firmware or Backup.

4. WEB User Interface

In addition to the phone user interface, you can also customize your phone via web user interface.
In order to access the web user interface, you need to know the IP address of your new phone. To
obtain the IP address, press the C key on the phone. Enter the IP address (e.g.
HTTP://192.168.0.10 or 192.168.0.10) in the address bar of web browser on your PC. The default
user name is root (case-sensitive) and the password is root (case-sensitive).

Main Interface-Phone Status

Here you can see as below information: System Run Time, Register Status, Network Status,
System Information,

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Secondary DNS, VPN IP, PC IP, PC Net mask, Device Type, DHCP Server.

System Information

The status with Phone Model, Software Version, Hardware Version,
Hardware ID, Kernel Version, Auto-Provision Server URL, TFTP Server IP.

4.1 Net Work

ITEM

DESCRIPTION

Network Connection Mode

Network Connection Mode has DHCP, Static IP, PPPoE.

DNS Settings

Select the DNS mode that you want.

4.1.1 LAN Port

NOTE: For the WIFI model, it didn't have the LAN port, but it can setting the LAN information.

Basic

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Advanced

ITEM

DESCRIPTION

Port Management Settings

HTTP Port

The default web port is 80,if you want to change it(for example
change it to88),

You must input IP and Web port to login the web page(for
example HTTP://192.168.0.200:88). It will take effect on next
reboot.

Telnet Port

The default Telnet port is 23,if you want to change it(for example
change it to 2003). You must input IP and Telnet port to login the
manage page (for example telnet 192.168.0.200:2003).It will take
effect on next reboot.

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Socket5 Proxy Server

Socket5 Proxy Server

Enable/Disable Socket5 Proxy Server.

Server IP

Socket5 Proxy Server IP address.

Port

Socket5 Proxy Server port, default is 1080.

Anonymous Login

Enable/Disable Socket5 Proxy Server login username.

Paging Setting(NOTE: This feature priority is followed the serial number, In other words,
"paging 1" is the highest priority)

Paging1

Enable/Disable Paging feature.

Group IP and Port

Group IP and Port with Paging.

4.1.2 PC Port

Normally choose Bridge, if you choose Router ,you need to input router IP address ,net mask.

Bridge

Normally, you should choose “bridge” feature, it means that pc port and LAN port will share the
same network.

Router

Router feature is for the phone PC Port. You must input IP address (it’s equivalent to a gateway)
and Net mask. If you want to use DHCP function, please turn it on, input start IP and end IP.

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4.1.3 Advanced

VLAN Setting

Enable VPN

You can enable/disable VPN for phone and pc.

VPN Type:

Choose the appropriate type of VPN.

VPN Server Addr

VPN server's IP.

VPN User Name

VPN user's name

VPN Password

A password be used for authentication

OPEN VPN

Upload the *.ovpn file to the phone

VLAN Setting

Enable VLAN

You can enable/disable vlan for phone and pc

VPN Setting

When using VPN Setting option, you can set several parameters as follow:

VLAN Setting

When using VLAN Setting option, you can set several parameters as follow:

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VID
[LAN/PC Port]

The vlan ID you want the phone or pc to join

5 SIP Account

ITEM

DECSRIPTION

Enable

You can choose on/off to enable/disable the line.

Account Mode

You can choose VOIP/PSTN, but this model nonsupport PSTN, If you need,
Pls contact us to buy another model that can supports PSTN.

5.1Basic

Choose one Account, you will find the following parameters:

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Amount Of Line
Account Used

The line key of account used, default is 2
Display Name

It is showed as Caller ID when making a phone call

Username

It is a username provided by SIP Server

Authenticate Name

It is authenticated ID for authentication

Password

It is a password provided by SIP Server

Label

Label with this account.

SIP Server

Server for registration, provided by administrator

Secondary server

When the main server can't work, it also can register in this secondary
server.

Outbound Proxy Server

Put into the address with the outbound proxy server.

Secondary Outbound
Proxy Server

When the main out bound server can't work, it also can use this
secondary server.

Poling Interval Time Of
Registration

Poling Interval Time Of Registration, default is 32 s.
NAT Traversal

Defines the STUN server will be active or not

STUN Server

Session traversal utilities for NAT.

BLA

Share with the line.

BLA Number

BLA Number

Subscribe Period

Subscribe expire time.

Register Expire Time

IP phone automatically registered every time

SIP Transport

There are UDP/TCP/TLS three options

Ring Type

Select this account ringing type.

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5.2 Call

ITEM

DECSRIPTION

Call

Do Not Disturb

Enable/Disable Do Not Disturb

Anonymous Call

Enable/Disable anonymous call.

Anonymous Call
Rejection

Enable/Disable anonymous call rejection.

Use Session Timer

Enable/Disable refresh session function. The device will send an Invite
packet to refresh the session during a call if it enable.

Session Timer

The refresh session time interval.

Call Method

This method include SIP and TEL.

DNS-SRV

Enable/Disable DNS-SRV.

Allow-events

Enable/Disable Allow-events.

Registered NAT

Enable/Disable Registered to NAT

UDP Keep-alive
Message

The phone periodically sends a UDP packet to keep the port active and to
avoid the server to shut down the port

UDP Keep-alive Interval

Default is 30 second.

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5.3 Security

ITEM

DECSRIPTION

Security

SIP Encryption

Enable/Disable SIP encryption.

RTP Encryption

Enable/Disable RTP encryption.

Encryption Algorithm

The encryption algorithm at this time we only have RC4.

Encryption Key

The key with encryption.

ITEM

DECSRIPTION

Basic

6 Phone Setting

6.1 Basic

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Back Light

The backlight of the phone LCD.

Keyboard Lock

Enable/Disable keyboard lock, you can lock: MENU Key, FUNCTION Key.,
ALL Keys, LOCK all keys but auto Answer.

Hot Line function

When you pick up the handset, it will dial out with the hot number.

Hot Number

Input the number what you want to.

Auto Answer

Auto-answer the coming call, it also can filter a contact group.

Auto Answer Mode

Auto-answer the coming call, it also can filter a device to answer.

Call Waiting

When there's coming a call or the phone is talking, the second call will be
in the queue.

Call Waiting Tone

Select the frequency with the tone when call waiting.

DTMF

The DTMF transmitted mode, include RFC2833,Inband,SIP Info, Auto

Fuzzy Search

Fuzzy search someone with the phone book in the idle.

Phone Book Search

Enable/Disable the phone book search feature with accurate or T9 mode.

Call List Save

You can choose to save the call list into the phone or not.

Network Packet
Mirroring

When select on, then you can capture the phone’s packet use notebook

which connect to pc port of the phone

ITEM

DECSRIPTION

6.1.1 Time Settings

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Time Settings

Set Time Mode

Include SNTP/SIP Server/PSTN/Manual

SNTP Server

You can select in the list or input owner server address.

Update Interval

The update interval with SNTP.

Day Light Saving Time

Enable/disable the DST for the phone

Time Format

You can use 24 hour time format or 12 hour time format

Date Format

You can choose the appropriate time format.

Time Zone-GMT

You can select different time zone for the phone

Manual Setting

Setting time manually.

6.1.2 Call

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ITEM

DECSRIPTION

Call

Pickup Function

When you are not in the position, others can help you to answer.

Pickup Code

Fill in server's pickup code.

Message

The code with voice message.

Booking Voice Mail

Open this feature, the phone light(Message) will be bright when it get
message.

Play Voice Mail Tone

Open this feature, it will be ringing when it get message.

Miss Call Display

Turn on or off the display with Miss call in the phone LCD.

DND Soft key

Enable/Disable the DND feature.

Play Hang-up Tone

The tone with hang up in busy.

Transfer Code

The code with transfer.

Conference Exit Result

Conference originator hang up the phone, hang up two ways of it.

Return Code When
Refuse

Select the code feedback to the server when you reject the call.
Return Code When DND

Select the code feedback to the server when you open DND function.

Flash Hook Time(<800ms)

The time with the flash hook.

Called No Answer Time

When it has coming call and enable this feature, the caller will be
request time out in the stipulated time.

Pound Send Method

When you to use the code, such as: #28#123 or %23123, you need to set
this feature.

RFC 2833 Play Load

Default is 101, RTP Payload for DTMF Digits, Telephony Tones and
Telephony Signals

P-Asserted-Identity

Enable/Disable the P-Asserted-Identity feature.

SIP Session Timer T1

The SIP Session Timer setting.

SIP Session Timer T2

The SIP Session Timer setting.

SIP Session Timer T4

The SIP Session Timer setting.

Local SIP Port

The port range setting with SIP, default is 5060.

RTP Port Range

The port range with RTP

Affiliated Port

Enable/Disable the affiliated port feature.

Headset Mode

Select headset mode with normal or seat.

Ring Type On Seat Mode

Select ring type mode with headset or speaker.

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6.1.3 VoIP Call Forward

ITEM

DECSRIPTION

Always

All ways transfer the call to others.

If Busy

If the phone was busy working, the call will be transfer to others.

If No Answer

If the phone was no answer, the call will be transfer to others.

Ring Frequency

The ring frequency with the VOIP Call Forward.

ITEM

DECSRIPTION

SIP QoS

The range is 0~63,default is 26

Voice QoS

The range is 0~63,default is 46

6.1.4 QoS

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6.2 Advanced

ITEM

DECSRIPTION

Basic

Select Country

Select the country dial tone. Default is United States.

Ring Volume

The ring volume default is Lv3, the range is 0~9.

Handset Volume

The handset volume default is Lv5, the range is 1~9.

Speaker Phone Volume

The speaker volume default is Lv5, the range is 1~9.

Headset Volume

The headset volume default is Lv3, the range is 1~9.

Handset MIC Volume

The handset MIC volume default is Lv3, the range is 1~7.

Speaker Phone MIC
Volume

The speaker MIC volume default is Lv3, the range is 1~7
Headset MIC Volume

The headset MIC volume default is Lv3, the range is 1~7

6.2 .0 Audio

6.2.1 Basic

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6.2.2 Advanced

ITEM

DECSRIPTION

Ring

Ring Type

Select the ring type. Default is Ring 1.

Uploading Ring Tone

Please upload a ring tone with G711A audio coding, Maximum 10 rings
and the total sizes must less than 150k.

Audio Codec

Use the navigation keys to highlight the desired one in the Enabled/Disable

Codes list, and press the / to move to the other list.

Jitter Buffer

Type

The type of Jitter Buffer is Adaptive or Fixed, default is adaptive.

Min Delay

The min delay range setting , default is 60.

Max Delay

The max delay range setting , default is 150.

Normal Delay

The normal delay range setting , default is 120.

Other

Play Load Length

The play load length setting, default is 30ms.

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High Rate Of G723.1

Enable/Disable High Rate of G723.1 feature.

VAD

Enable/Disable VAD feature.

Echo Suppression Mode

Enable/Disable Echo Suppression Mode feature.

Side Tone

Enable/Disable Side Tone feature.

ITEMS

DESCRIBES

Line

The default value.

Speed Dial

You can use this key feature to speed up dialing the numbers often used or
hard to remember.

Speed Dial Prefix

You can use this key feature to speed up dial a call with a specified prefix
number.

DTMF

You can use this key feature to send the specification of arbitrary key
sequences via DTMF.

BLF

You can use the BLF feature to monitor a specific user for status changes on
the phone.

Paging

You can use multicast paging to quickly and easily forward time sensitive
announcements out to people within the multicast group.

Call Park

You can use call park feature to place a call on hold, and then retrieve the call
from another phone in the system (for example, a phone in another office or
conference room).

Intercom

You can press the configured intercom key to automatically connect with a
remote extension for outgoing intercom calls, and the remote extension will
automatically answer the incoming intercom calls

BLA

This feature such as the BLF.

6.3 Line Keys

NOTE: ONLY WHEN YOU CHOOSE “SPEED DIAL”, THE RIGHT OF “NAME”,”NUMBER” WILL TAKE

EFFECT.

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6.4 Function Keys

Function Keys: If you do not like the default setting with the function keys feature. You can change
to whatever you like.
NOTE: IF THE PHONE WITHOUT THE KEY, YOU CAN IGNORE IT.

6.5 Soft Key

Soft Keys: Soft key is the key with below display in the LCD. You can change it for your mind to the
other features in many all kinds of status. As below example, when you dialing with someone, the
LCD display soft key is Send \Del \Empty\End, Empty means nothing in it.

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6.6 Dial Plan

ITEM

DECSRIPTION

Send Key

Select the default send key mode you want to use.

Dial Length

Enable this feature will limit the dial length. Default is 25.

No Dial Timeout

Setting the range with no dial timeout, default is 5.

Dial Rule

Select the Add Rule button to add dial rule, pls see as below detail.

ITEM

DECSRIPTION

ID

Dial Plan ID

IP

The ip of a phone which you want to call

Description

Description with this dial rule.

Port

Setting the Port with this dial rule, default is 5060.

Prefix

The number which you need to press actually if you want to call the phone

Called Insert Number

There have two option, Enable or Disable.

Position

Which position you want insert the number

Number

Which number you want to insert

Called Delete Number

There have two option, Enable or Disable.

If you want to setup a dial plan, you can click "Dial Plan"

NOTES: If you want to know more detail about Dial Rule, pls find it in the official website to

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download the specific document. HTTP://www.escene.cn/en.

6.7 IP Strategy

You can use IP Strategy feature to make a list which can be set to only allow the incoming call on
the list.
e.g. As following picture you can see it has 192.168.0.248 in the list. When you open this feature.
It means you just allow come from this IP address meeting

7 Phone Book

The phone book including Group, Contact, LDAP and Ban list, please review the following for
more details:

7.1 Group

You can add, edit and delete group in a phone book on this web page.

If you want to add a Group, you just ought to click ‘Add Group’ .

You can edit an existed Group by click .
You can delete an existed Group by click , if you want to delete all Groups, you just ought to
click ’Delete All Group’.

7.2 Contact

You can add, edit and delete contact in a phone book on this web page .

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The phonebook can storage 300 contacts entry

If you want to add a Contact, you just ought to click ‘Add Contact’ .

You can edit an existed Contact by click .
You can delete an existed Contact by click , if you want to delete all Contacts, you just ought
to click ’Delete All Contact’.

You can edit or move this contact to Ban List after you select .
You can download and save this contact to PC after you select .

7.3 LDAP

NOTES: If you want to know more detail about LDAP, pls find it in the office website to
download the specific document. HTTP://www.escene.cn/en. As below figure is an example.

e.g.
LDAP Name Filter:(sn=%s)
LDAP Number Filter:(telephoneNumber=%s)
Server Address:192.168.0.65
BASE:DC=ldap,DC=escene,DC=com
User Name：[e-mail]
Pass Word：escene_2012
LDAP Name Attributes 1:sn
LDAP Name Attributes 2:cn
LDAP Number Attributes 1:telephoneNumber

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7.4 Ban List

You can add, edit and delete contact in a Ban List on this web page .

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If you want to add a Ban List, you just ought to click ‘Add Ban List’.

HTTP Upgrade

Select a File

Browse the software/kernel/configuration file which you need to upgrade

You can edit an existed Ban List by click .
You can delete an existed Ban List by click , if you want to delete all Ban List, you just ought
to click ’Delete All Ban List’.

You can edit or move this contact to Contact after you select .

8 Phone Maintenance

8.1 Basic

NOTES: Don't cut off the electricity or network cable when doing upgrade in the below ways!

8.1.1 HTTP Upgrade

You can upgrade the software, kernel and configuration etc. files by HTTP.

When using HTTP upgrade, you can set several parameters as follow:

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from HTTP

Software
Upgrade

Used for upgrading the software of the phone
Kernel Upgrade

Used for upgrading the kernel of the phone

Configuration

You can used upload/download to upload/download the configure file of
the phone

XML Phone Book

Used for uploading/downloading the XML phonebook of the phone

Vcard

Downloading all contacts in the Vcard mode, but upload only support one
by one.

EXT Module

Used for updating/backup the expansion of the phone
[NOTES：The mode doesn't support this feature]

Log

Used for the administrator to find out or making sure the problem with
this equipment.

All Config File

All Config File includes: Configuration, Extern, Log, XML Phone book,
Enterprise Phone Book.

FTP Upgrade

Server IP

The IP address of the FTP server

Filename

Downloading from FTP server

Username

Providing by FTP server

8.1.2 FTP Upgrade

You can upgrade the software, kernel and configure files by FTP.

When using FTP upgrade, you can set several parameters as follow:

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Password

Providing by FTP server

Software Upgrade

Used for upgrading the software of the phone

Kernel Upgrade

Used for upgrading the kernel of the phone

Configuration

Used for updating/backup to update/backup the configure file of the
phone

Phone Book

Used for updating/backup to update/backup the phonebook of the
phone

EXT Module

Used for updating/backup the expansion of the phone
[NOTES：The mode doesn't support this feature]

NOTES: It's not necessary to input filename when doing backup Configuration, Phone

TFTP Upgrade

Server IP

The IP address of the TFTP server

Filename

Downloading from FTP server

Software Upgrade

Used for upgrading the software of the phone

Kernel Upgrade

Used for upgrading the kernel of the phone

Configuration

Used for updating/backup the configure file of the phone

Phone Book

Used for updating/backup the phonebook of the phone

EXT Module

Used for updating/backup the expansion of the phone
[NOTES：The mode doesn't support this feature]

Book, EXT Module.

8.1.3 TFTP Upgrade

You can upgrade the software, kernel and configure files by TFTP.

When use TFTP upgrade, you can set several parameters as follow:

NOTES: It's not necessary to input filename when doing backup Configuration, Phone
Book, EXT Module.

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8.1.4 Default Setting

You can load the phone to the factory default setting in default setting option.

Press the ‘Reset to Factory Setting’ option, the phone will load to factory default setting on next
reboot.

8.1.5 Reboot

You can use reboot option to reboot the phone.

8.2 Advanced

8.2.1 Log

This feature is use for the administrator to managing the equipment, like debugging, SIP etc,. If
you need to catch a debugging Level, you need to setup on this interface.

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8.2.2 Auto Provision

Auto Provision

Auto Provision

You can enable/disable auto provision by select on/off

Protocol

Used for auto provision, it includes TFTP/HTTP/FTP

Software Server URL

The server address of the auto provision

Username

Providing by provision server

Password

Providing by provision server

Auto Download Software

Used for auto download software from server

Auto Download Kernel

Used for auto download kernel from server

Auto Download Config File

Used for auto download config file from server

Auto Download Expansion

NOTES: The model doesn't support this feature.

Auto Download Enterprise
Phonebook

Used for auto download Enterprise Phonebook from server

When you open this auto provision feature, the phone will do auto provision after it detect a
different software or kernel (Higher or Lower) which are putted on the TFTP,HTTP,HTTPS,FTP,
server. For the detailed information about auto provision, you can find it in the official website:
HTTP://www.escene.cn/en

When using auto provision, you can set several parameters as follow:

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Auto Download Personal
Phonebook

Used for auto download personal phonebook from server
Booting Checked

Used for checking the auto provision when phone booting

Disable the phone while
booting checking

Enable/Disable the booting checking feature.
Auto Provision Frequency

Used for setting the time interval for auto provision

Auto Provision Time

Used for the specific time for auto provision

Auto Provision Next Time

Reset the Auto Provision Next Upgrading time.

AES Enable

You can enable/disable AES encrypt for auto provision

AES Key

The key of the AES

Auto Provision Now

Used for doing auto provision immediately

9 Password

Here you can setting the administrator or user WEB password management. Select your type. If
you login as an administrator, you can modify both the user's and admin's passwords.

10 WEB Other Settings or Information ­Appendix

10.1 WEB User

In the upper right corner of the website page, you can select the user or logout.

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www.escene.cn/en/

10.2 Multi-Language

In the upper right corner of the website page, you can select the language in the below list.

10.3 Note Tips

In the right middle of the website page, there is a Note tips in every function page. Hope it can
help you to know something about that.

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