Escene SayHi ES320, SayHi ES330, SayHi WS320, SayHi DS320, SayHi GS320 User Manual

Download

ES320/ES330/WS320/DS320/GS320

IP Phone

User Manual

(firmware:V2.2.6.2-2733)

EEsscceennee CCoommmmuunniiccaattiioonn TTeecchhnnoollooggyy CCoo..LLttdd

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Tables of Contents

1.Getting Started ............................................................................................................................... 4

About......................................................................................................................................... 4

Illustrate .................................................................................................................................... 4

Feature Highlights: .................................................................................................................... 4

Technical Features ..................................................................................................................... 4

2.Connecting Your Phone .................................................................................................................. 6

3.Phone overview .............................................................................................................................. 8

Understanding Buttons and Hardware ...................................................................................... 8

Understanding Phone Screen Features .................................................................................... 12

4.Basic Call Handling ..................................................................................................................... 13

Placing a Call .......................................................................................................................... 13

Answering a Call ..................................................................................................................... 14

Ending a Call ........................................................................................................................... 15

Using Hold and Resume (Switch Calling Line) ...................................................................... 15

Transferring Calls .................................................................................................................... 16

Using Mute .............................................................................................................................. 16

Do Not Disturb ........................................................................................................................ 17

3-way Conference ................................................................................................................... 17

Expansion Installation(only ES330 has this item) .................................................................... 18

Expansion Settings(only ES330 has this item) ......................................................................... 18

Time&Date ...................................................................................................................................... 19

VOIP Call Forwarding .................................................................................................................... 19

5.Advanced Call Handling .............................................................................................................. 21

Speed Dialing .......................................................................................................................... 21

Using the phone book ............................................................................................................. 21

Using Call Logs ...................................................................................................................... 25

6.Keypad Instruction ....................................................................................................................... 26

Language ................................................................................................................................. 26

SIP Account Settings ............................................................................................................... 26

Network Setting ...................................................................................................................... 28

Load default settings ............................................................................................................... 28

Customizing Rings and Volume .............................................................................................. 29

WIFI setting(only WS3X2 has this item) ................................................................................ 29

View status .............................................................................................................................. 30

Diagnose ................................................................................................................................. 31

7.Web Settings ................................................................................................................................ 32

Config Guide ........................................................................................................................... 32

WIFI Setting(only WS320 has this item ) ............................................................................... 34

WIFI Status(only WS320 has this item )................................................................................. 35

Network ................................................................................................................................... 35

SISIP AcP Account .................................................................................................................. 37

SIP Account ............................................................................................................................. 37

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SIP Account ............................................................................................................................. 37

Programmable Keys ................................................................................................................ 38

Expansion Module .................................................................................................................. 39

Audio....................................................................................................................................... 39

PhoneBook .............................................................................................................................. 40

Group .............................................................................................................................. 40

Contact ............................................................................................................................ 41

LDAP .............................................................................................................................. 42

BanList ............................................................................................................................ 43

Enterprise Phonebook ..................................................................................................... 44

Advance .................................................................................................................................. 44

Phone Setting .................................................................................................................. 44

VLAN Setting ................................................................................................................. 46

VPN Setting .................................................................................................................... 46

BLF setting ...................................................................................................................... 47

Trusted Certs ................................................................................................................... 48

Dial Plan .......................................................................................................................... 49

Global SIP ....................................................................................................................... 50

PasswordPhone Maintenance .................................................................................................. 50

Log .................................................................................................................................. 50

Default Setting ................................................................................................................ 51

Auto Provision ................................................................................................................ 52

FTP Upgrade ................................................................................................................... 53

TFTP Upgrade ................................................................................................................. 54

HTTP Upgrade ................................................................................................................ 55

Reboot ............................................................................................................................. 56

Phone Status ............................................................................................................................ 57

System info ............................................................................................................................. 57

About....................................................................................................................................... 58

Appendix： ............................................................................................................................. 59

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1.Getting Started

Item

ES320/ES330/WS320/DS3X2/GS320

Screen

Grayscale LCD with background light

128*64 pixel

About

ES320P/ES330 is a small-screen-based IP phone in Sayhi IP phone series, it has fashion and technological appearance, excellent voice quality, and powerful features, and it is a new generation of intelligent phones to replace of the traditional desktop office terminals, It accomplished the powerful telephony features by cooperating with the communications platform,. such as the call transfer, hotline, three-party conference calling, speed dial, voice mail, Do Not Disturb, etc.

Illustrate

Firstly, before you use this user manual ,please check the below illustrate carefully. This user

manual is common use in ES330、WS320、DS320、GS320.please check the differwnt.

ES330 is different from ES320 :ES330 support expansion ,but ES320 don‟t support it. It can

up to 6 EMS32 programmable key modules

WS 320 is wifi phone ,it has wifi module, it is the different from ES320,but the function is

the same . WS320 IP Phone support 2 accounts registering and 2 calls management.

DS320 series is Dual Model IP phone , and support PSTN and VOIP , DS3X2 P IP Phone

support 2 accounts registering and 2 calls management.

GS320 has a gbps network port. It is a supper rate phone .

Feature Highlights:

 128*64 Pixel LCD with Support Chinese display  HD Voice: HD Codec  2 VoIP accounts  Enterprise Phone Book  12 programmable hard keys and support BLF  Support Plug and Play  Support PoE and AC power adapter

Technical Features

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Line

Function Keys

4 Soft keys,2 Line keys(dual-color LED) 6 Navigation keys(arrow button, OK button, C button) Volume adjust, Hands-free, Mute, Headset, Message, Menu, Directory, Service, Hold, Redial, Conference, Transfer

VoIP Protocol

SIP 2.0

Network Protocol

HTTP, BOOTP, TFTP, *IEEE 802.1Q, *IEEE 802.1X

Codec

G.723.1, G.729 A, G.711 A/U, G.722

QoS

TOS, Jiffer Buffer, VAD, CNG, G.168 (32ms)

Network

2*RJ45 10/100M Ethernet interfaces（LAN/PC) IP Assignment: Static IP or DHCP VPN(L2TP) DNS Clients (Primary and Secondary)

Conversation Mode

Handset, Headset or Hand-free Mode, Call center headset and 3.5mm headset supported 9-levels volume adjustment

Call Processing

Call Sharing/Bridged Lines Line Status Indicator(dual color LED) Multi Account Call Waiting, Call Queuing, Line Switching Call Forward, Call Transfer, Call Holding, Call Pickup, Callback One Key Dial, Redial Phone directory speed dial, Call record direct dial 3-way conference DnD Voice mail, Voice Prompt, Voice Message BLF

Expansion Interface

EXT: ESM32 programmable key module SOR: FXS, FXO, Record USB

Security

User Authentication for configuration pages Signaling encryption Media encryption

Application

*Public phone directory Private phone directory *PnP (Plug & Play)

Power Supply

Power adapter: AC 100-240V input and DC 12V/1A output PoE (IEEE 802.af)

Specification

Storage Temperature: 0℃-60℃ Operating Humidity: 10%-90% Size 254mm*205mm*87mm

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2.Connecting Your Phone

Item

Counts

IP Phone

Handset

Handset Cord

Power adapter

RJ45 cable

CD 1 Quick Installation

Quick User Guide

Product certification

Your system administrator will likely connect your new SayHi ES320/ES330/WS320/DS3X2/GS320 IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone.

1) Open the box ES320/ES330/WS320/DS3X2/GS320 IP Phone; carefully check the

packing list, Packing List as follows:

2) As shown in figure 2.1 and figure 2.2, Please plug Handset Cord into RJ11 interface(IP

Phone and Handset), RJ45 cable into the LAN interface；IP Phone will automatically start if IP Phone with POE function.

3) The phone must work together with power adapter without POE support.

4) Connect your computer to PC interface of the phone with cable. * More detailed description please refers to the 3.Phone overview-Understanding phone

buttons and hardware.

Figure 2.1 Interfaces of SayHi ES320/ES330/WS320/DS3X2/GS320

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Figure 2.2 Footstand of ES320/ES330/WS320/DS3X2/GS320

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3.Phone overview

Num

Buttons

Description

1 Headset button: Toggles the headset on or off.

Red means the feature is enabled.

2 Mute button: Toggles the Mute feature on or off.

Red means the feature is enabled.

Understanding Buttons and Hardware

From figure 3.1 to figure 3.2, you can understand buttons and hardware about SayHi

ES320/ES330/WS320/DS3X2/GS320

Figure 3.1 Buttons and Hardware of SayHi ES320/ES330/WS320/DS3X2/GS320

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3 Messages button: Typically auto-dials your voice message service.

Red means have unread voice mail.

SERVICE

Server button: Open or Close the Services menu.

DIRECTORIES

Directory button: Use it to access call logs and corporate directories.

Menu button: Allows you to scroll through menus.

7 Volume button: Controls the volume and other settings.

CONFERENCE

Conference button: Connect calling / called party to the conference

REDIAL

Redial button: To Redial the last number.

TRANSFER

Transfer button: Transfer redirects a connected.

HOLD

Hold button: Put a call on hold

0-9, *, #

Basic Call Handling: press “#” send out a call(default)

Speaker button

Speaker button: Toggles the speakerphone on or off.

Red, steady: Pick up and enter normal call.

Softkey

Each displays a softkey function, To activate a softkey, press the softkey button.

Line buttons

Select the phone line（Call or Answer) ； Different colors for different status:

1) Red, flashing: There is an incoming call.

2) Red, steady: Pick up and enter normal call.

3) Yellow-green, flashing: Holding call.

4) Yellow-green, steady: Active call.

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Programmable Buttons

Hotline number can be used to bind in order to achieve speed dial； Turn on BLF:

1) Red, steady: Remote line is busying.

2) Yellow-green, steady: Remote line is idle. The order of the hot keys:

On the left top to bottom: 1, 2, 3, 4, 5, 6； On the right top to bottom: 7, 8, 9, 10, 11, 12;

17 C Back button: Return to the standby interface;

Navigation button

“Up”: Adjust ring volume, operate with the “down” button “Down”: Open „Missed Calls” list: “Left”: Open “Received Calls” list; “Right”: Open “Dialed Numbers” list

OK button: To confirm the action;

Hands-free speakerphone

Hands-free voice of the output 21

LCD screen

160*32 pixels, grayscale LCD with background light.

Light strip

Red flashing: There are incoming call； Red, steady: Missed Calls, or phone busy;

Hands-free microphone

Sounds input when hands-free

Figure 3.2 Interfaces of SayHi ES320/ES330/WS320/DS3X2/GS320

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Num

Hardware

functions

Footstand

Hold up phone

Footstand button

Press buttons at the same time to adjust the angle

Reserved for USB port

Enhanced scalability

Microphone port

Connect the Microphone

Headphone port

Connect the Headphone

Power port

12VDC

Headset port

Support RJ11 interface connection

Handset port

Connect the Handset

Reserved port

Enhanced scalability:

1) EXT: ESM interface；

2) SOR: S-FXS O-FXO R-record

LAN port

Connect to a LAN interconnecting device

PC port

Connect to a local PC

○

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Understanding Phone Screen Features

Num

Screen

Functions

Time and Date

Show current time and date.

Auto-answer

Enabled Auto-answer, displays “AA”

Missed calls

Show the number of missed calls.

Line status

Show the phone line status:

1) : Disconnect into network.

2) : Only Peer-to-Peer call.

3) : Network connected normal, but the line is not

successfully registered.

4) : Network is OK and the line is available.

5) : Line is turned on DND.

Softkey labels

Each displays a softkey function (displayed on your phone screen), and the function is different when menu changes.

○

This is what your main phone screen might look like:

Figure 3.3 LCD of SayHi ES320/ES330

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4.Basic Call Handling

If you want to...

Then...

Place a call using the handset

Pick up the handset

--1) You can hear the dial tone；

--2) The first line light is ；

--3) Enter a number；

--4) Press „#’ button（default) ,

-or press ;

-or wait 5s (default), then it send the number automatically.

Place a call using a speakerphone

Press Speaker,

or Programmable buttons

Place a call using a headset

Put on your headset and active Headset button, and then do as using speakerphone

Redial

--Press REDIAL button to dial the last number

-or press Navigation button-Right > “Dialed number”, select a

number, and press or OK button.

Dial from a call log

--1) Press MENU or OK button > “Call history”, you can select

“Missed calls”, “Received calls” and “Dialed numbers”,

- or press Navigation button (in Standby interface) > select “Missed calls” (down), “Received calls” (left) and “Dialed numbers” (right) )；

--2) Then press OK button or .

You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information.

Note: The bold type of the following text and following a “button” in table signifies the phone's button (for example, OK button), and the signifies softkey.

Placing a Call

Here are some easy ways to place a call on SayHi ES320 IP Phone:

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Place a call while Another call is active

--1) Press Hold button or ;

--2) Enter a number;

--3) Press „#’ button (default) ;

-or press to send the number.

Tips

If you want to...

Then...

Answer with a handset

--1) Your phone ring;

--2) Line button of the ringing

line is Red and flashing, Light strip is Red

and flashing；

--Pick up the handset

Answer with the speakerphone (Non-headset mode)

--Press Speaker button

-or press the flashing Line button,

-or press

Answer with the a headset

--Put on headset, press Headset button

so that the status light is Red , and then do as using speakerphone

Switch from a connected Call to answer a ringing call

--1) Another Line button is Red and flashing, Light strip is Red

and flashing;

--2) Press the flashing Line button to answer (at this time, the original call will be hold.)

Auto-answer

--1) Press MENU or OK button > “Function setting” > “Auto answer”;

--2) Select “Enable”;

--3) Your phone answers incoming calls automatically after a few rings.

• You can dial on-hook, without a dial tone (pre-dial). To pre-dial, enter a number, and then go off-hook by lifting the handset or pressing , Headset or Speaker button.

• If you make a mistake while dialing, press C button to erase digits.

Answering a Call

You can answer a call by simply lifting the handset, or you can use other options if they are available on SayHi ES320.

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Ending a Call

If you want to...

Then...

Hang up while using the Handset

--Return the handset to its cradle,

-or press

Hang up while using the Speakerphone

--Press Speaker button that is Red ,

-or press Line button for the appropriate line,

-or press

Hang up while using the Headset

--Press Handset button, （Do not keep the headset mode) ,

-or press (keep the headset mode)

Hang up one call, but preserve another call on the other line

--Press ,

-or refer to the above three methods

If you want to...

Then...

Put a call on hold

--Press HOLD button,

-or press

Hold a line and switch to another line

Press another Line button for the appropriate line

Resume a call on current line

--Press Line button,

Release a call on different line

Select the line want to release hold, press the line, so recovery;

To end a call, hang up. Here are some more details.

Using Hold and Resume (Switch Calling Line)

You can hold and resume calls. You can take a call in one line at anytime, and the other lines would be hold. As a result of that, you can switch different calling line on our phone.

Tips

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• Engaging the Hold feature typically generates music or a beeping tone.

If you want to...

Then...

Talk to the transfer

recipient before transferring a call (consult transfer)

--1) Press TRANSFER button or press ;

--2) Enter number;

--3) press “#”（default) ,

-or press then transfer the call,

-or wait five seconds(default)then transfer the call

Transferred to idle lines or other numbers without talking to the transfer recipient (Blind transfer)

--1) Press TRANSFER button or ；

--2) Press ;

--3) Enter number;

--4) Press “#”（default)

-or press , then transfer the call;

-or wait five seconds(default)then transfer the call

Blind transfer to the held line

--1) Press TRANSFER button or press ;

--2) Press the Line button of held line

If you want to...

Then...

Toggle Mute on

Press Mute button, then the button is Red

Toggle Mute off

Press Mute button, then the button light off

• A held call is indicated by the Yellow-green and flashing Line button.

Transferring Calls

Transfer redirects a connected call. The target is the number to which you want to transfer the call.

Using Mute

With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use mute in conjunction with the handset, speakerphone, or a headset。

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Do Not Disturb

If you want to...

Then...

Enable global DND

--1) Press ;

--2) All enabled line on the phone would changes to

status.

Enable DND on a single line

Press MENU or OK button > “Function setting” > “DND” > (select line) “Enable”

Disable DND

--Global DND enabled, press to disable global DND;

--Line DND enabled, press twice ,

-or press MENU or OK button > “Function setting” >

“DND” >(select line) “Disable”

If you want to...

Then...

Invite the transfer recipient into a conference in a transferring

--1) When the transfer recipient answer the call, press

CONFERCENCE button or on your phone;

--2) Then the held one, transfer recipient and you will be into a

conference, and the LCD will display

status.

Invite the third party into a conference in a active call

--1) Press CONFERENCE button or in an active call;

--2) Enter the third party number；

--3) After connected the third party, press CONFERENCE button or

again

You can use the Do Not Disturb(DND) feature to block incoming calls on your phone with a busy tone（Can also be set to their voice mail or other extension numbers, etc.).

3-way Conference

You can establish a three-party conference, during the conversation three phone parties can communicate with each other.

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establish a conference with held line

--1) when one phone line is holding on and the other line is busy;

--2) Press CONFERENCE button,

-or Press Soft key

--3) press the held line's programmable button, the 3-way Conference

will establish.

If you want to...

Then...

Expansion installation

--1) Press MENU or OK button > “Function setting” > “expansion

installation”,

--2) if you want to install expansion, please according to tips to

do ,after you install ,press”finish”.

If you want to...

Then...

Expansion setting

--1) Press MENU or OK button > “Function setting” >

“expansion installation”,

--2) choose which you want to set “expansion”

--3)choose which you want to set “ programmable keys “

--4)you can set :

Mode:Speed Dial、Asterisk BLF、Speed Dial Prefix、BLA、

DTMF

Account :choose account which you want to set Name:give it a name which you want Number: set your expansion number

Expansion Installation(only ES330 has this item)

Expansion Settings(only ES330 has this item)

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If you want to...

Then...

Time&Date

--1) Press MENU or OK button > “Function setting” >

“time&date”,

--2)you can select :

SNTP: select “enable ”to set parameter: time 、server 、daylight SIP server: select “enable ” to set parameter: root can modify

date .

manual Settings: select “enable ”to set parameter: date and time

If you want to...

Then...

Unconditional transfer

--1) Press MENU or OK button > “Function setting” > “voip

call forwarding”;

--2)select “unconditional transfer”, select enable.

--3)input number which you want to transfer, when have a

call in ,it will unconditional transfer.

Busy transfer

--1) Press MENU or OK button > “Function setting” > “voip

call forwarding”;

--2)select “busy transfer”, select enable.

--3) input number which you want to transfer, when have a

call in conversation ,it will transfer.

Time&Date

VOIP Call Forwarding

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No answer transfer

--1) Press MENU or OK button > “Function setting” > “voip

call forwarding”;

--2)select “no answer transfer”, select enable.

--3) input number which you want to transfer, when have a

call in but you don‟t have time to answer ,it will transfer.

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5.Advanced Call Handling

If you want to...

Then…

Set up Speed Dials

on your phone

--1) Press MENU or OK button > “Function setting” > “Hot line keys”;

--2) You can configure twelve speed dial numbers on the SayHi ES320

IP Phone;

--3) Press OK button or to set and modify:

-Mode:

-Speed dial: Speed dial mode

-Asterisk BLF: In the Speed dial based on the increase in BLF (Busy line detection) function

-Account: Speed Dial hot keys using the account

-Name: Description of this hot-key,

-Number: Need to speed dial numbers

--4) Press to save the changes

If you want to…

Then…

Speed Dialing

Speed dialing allows you to enter an index number, press a button, or select a phone screen item to place a call.

Using the phone book

You can store a large number of contacts in your phone's directory. You can add, edit, delete, dial, or search for a contact in this directory.

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Add Contacts

--1) Press ,

-or press MENU button > “Phone book”,

-or press Directories button > “Phone book”;

--2) Press ；

--3) Select “Add contact”, press OK button or ;

--4) Use the navigation keys to select content, press OK button or

to set and modify:

-Name: set the name of contact,

-NO.1-5: you can set up 5 contacts‟ numbers,

-Group: the contacts be divided into different user‟s groups

--5) Press soft key to complete

Add group

--1) Press soft key,

-or press MENU button > “Phone book”,

-or press Directories button > “Phone book”;

--2) Press soft key;

--3) Select the “add group” then press OK button or ;

--4) Use the navigation keys to select content, press OK button or

to set and modify:

-Group name: name of the group

-Description: description of the group

--5) Press soft key to complete

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Modify group

--1) Press soft key,

-or press MENU button > “Phone book”,

-or press Directories button > “Phone book”;

--2) Press soft key;

--3) Select the “Modify group” then press OK button or press

;

--4) Select the group you want to modify, press the OK button or

to set and modify, press to save the change

Delete group

--1) Press soft key,

-or press MENU button > “Phone book”,

-or press Directories button > “Phone book”;

--2) Press soft key；

--3) Select the “Delete group” or OK button or ；

--4) Select a group you want to delete, press OK button or

View/Edit Contacts

--1) Press soft key,

-or press MENU button > “Phone book”,

-or press Directories button > “Phone book”;

--2) Select “View ALL”,

-or select a contact who are belong to different group;

--3) Select the contact, press the OK button or (to edit the

contact‟s information, press OK button or )

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LDAP

--1) --1) Press soft key,

-or press MENU button > “Phone book”

-or press Directories button > “Phone book”

--2)Select “LDAP”, press the OK button.

--3)Select“Search name->name”, then input the name ,and press OK

or Del.

--4)Select “Search number->Number”, then input the number ,and

press OK or Del.

Pay attention: before you use LDAP function, you need to configure LDAP rule in the web configure page.

Call from phone book

--1) Press soft key,

-or press MENU button > “Phone book”,

-or press Directories button > “Phone book”;

--2) Select “View ALL”,

-or select a contact who are belong to different group;

--3) Select a contact, then press , (If there are multiple numbers of one contact, press to

enter the interface of “call options”, select the one you want to call and

press )

Modify the relative account of a contact

--1) Open your web browser, enter the “web” interface. (For details, you

can refer to 7.Web Settings.)

--2) Open “Contact” > “Phone book”, select the contact who are needed

to be modified, click

--3) Select the account in the drop-down column of the account, click

“Submit” to complete it.

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Using Call Logs

If you want to…

Then…

View your call logs

--1) Press MENU button > “Call history” > “Missed Calls”, “Received

Calls”, or “Dialed numbers”

--2) Use the navigation keys to view the call record information.

Dial from a call log

Please refer to the previous part 4.Basic call handing – Placing a call.

Erase your call logs

--1) If you want to delete a call record, you have to select this record

from the logs and press ;

--2) If you want to delete an entire call record list, you have to select

this record list from the logs and press

Your phone maintains records of your missed, placed, and received calls.

Tips

• Each call log store up to 20 entries on SayHi ES320 IP phone.

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6.Keypad Instruction

If you want to…

Then...

To change the language via Phone interface

--1) Choose “System setting” > “Phone setting” > “Language”;

--2) Scroll through the list of available languages.

--3) Press OK button or when the desired language is

highlighted. The language appears on the graphic display will be changed to the one you chose.

If you want to…

Then...

SayHi series IP phones are can be configured in two ways. The first you can use the phone keypad where you can settings for you IP phones, the other you can log in to User Options web pages where you can settings for you IP phones. Use phone keypad to setting. Press MENU or OK button to the main menu, Use the navigation

keys to select menu, press OK button to confirm menu selections, press C button or to delete input information.

Language

SayHi 320 IP Phone supports Simplified Chinese and English Russian

SIP Account Settings

SayHi 320 series IP phone make calls based on sip accounts, SayHi 320 series IP phones can support 2 independent SIP account, each account can be configured to different SIP server.

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Create an SIP account

--1) Choose “System setting” > “Advanced setting”；

--2) Enter the password required（The default is empty) ；

--3) Choose “SIP” > “Account sip”；

--4) Choose one of the account you want to setting, you can configure the following parameters

-Enable account*: choose Enable

-Display Name: The name displayed on the screen

-User Name*: the account matched with the SIP server.（extension

number) ,

-Authen usr: the Authenticated users matched with the SIP server.

（The default With the same account)

-user pwd*: the user password matched with the SIP server

-Description: description of this account,

-SIP1*: the primary SIP server, By default all calls through the

server,

-SIP2: the secondary SIP , When the primary server is

unavailable ,use the SIP server

-Refresh time: Registration refresh interval, the minimum value is

20 The default value is 3600.

--5) Set up the above parameters, Press softkey to saves settings, Complete the account creation；

* Note: the parameters with the * mark must be set.

Disable sip account

--1) Choose “System setting” > “Advanced setting”；

--2) Enter the password required（The default is empty) ；

--3) Choose “SIP” > “Account sip”；

--4) Choose “Enable account” > “Disable”；

--5) Press soft key

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Network Setting

If you want to …

Then…

network setting

--1) Choose “System setting” > “Advanced setting”；

--2) Enter the password required（The default is empty) ；

--3) Choose “Network”, you can configure the following parameters:

-Type: static IP or DHCP

-IP: enter IP address , Note: Do not duplicate the IP address with

other devices on the network

-Mask: enter appropriate subnet mask

-GW: enter appropriate gateway

- DNS1: enter IP address of the primary DNS server

- DNS2: enter IP address of the secondary DNS server

-Web port: the default Web port is 80,if you change it(for example

change it to 88),you must use IP and Web port to login the web page (for example http://192.168.0.200:88).It will take effect on next reboot.

-Telnet port: the default Telnet port is 23,if you change it(for

example change it to 2003),you must use IP and Telnet port to login the manage page (for example telnet 192.168.0.200:2003).It will take effect on next reboot.

If you want to...

Then...

Load default settings

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Load default settings

--1) Choose “System settings” > “Advanced

settings”；

--2) Enter the password required（The default is empty) ；

--3) Choose “load default settings”,and press‟OK‟, then “Reboot” the phone.

Customizing Rings and Volume

If you want to…

Then…

Change the ring tone

--1) Choose “System setting” > “Phone setting” > “Ring type”；

--2) Press navigation to choose ring tone；

--3) Press softkey Choose a ring tone to play a sample of it.

Press softkey to Stop Playing

Press OK or softkey to set the ring tone, Press softkey to cancel

Adjust the volume level

--1) Choose “System setting” > “Phone setting” > “Volume setting”;

--2) You can adjust the volume level of following types

-Ring volume: Phone call ring volume,

-Handset volume: Handle output volume,

-Handset mic volume: Handle input volume,

-Speaker volume: Hands-free speaker output volume,

-Speaker mic volume: Hands-free input volume,

-Headset volume: Headphone output volume,

-Headset mic volume: Headset microphone input volume

If you want to…

This…

WIFI setting(only WS320 has this item)

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Set WIFI

--1)Choose "System settings">"advanced settings">"advanced password:"

--2) Press navigation to choose WIFI setting；

--3）Press "ok" button or

-Current site: the wifi which the phone use now

-Site list: where you can choose wifi

--4）Press "site list", choose one wifi network which the phone searched

-SSID: SSID name

-BSSID: the mac address of the WIFI network

-Channel:the channel of the WIFI network use

-Type:the type of the WIFI network

-Encrypt:the encrypt of the WIFI network

-Signal:the signal of the WIFI network

--5）Press "SSID",set WIFI which you choose

-Encryption: the encryption of the WIFI network

-Key type: the key type of the WIFI network

-Key: the password which you should set to allow yourself to enter

the WIFI network

If you want to ......

Then......

Network

You can see the network detail information of the phone

Lines

You can see the SIP account

software

It include phone Mode、 software version、 kernel version、Upgrade date、Running time

Expansion

Can check the expansion

View status

If you want to see the phone status,Press MENU button > “view status” ,or press OK button >

“view status”,you can see the detail information of the phone.

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Diagnose

If you want to ....

Then ....

Keys

You can check the phone keys

LCD

Press‟OK‟to start,press‟C‟to exit

Lights

Press‟OK‟to start,press‟C‟to exit

Sound

Press‟OK‟to start

If you want to check the phone hardware function,Press MENU button > “diagnose” ,or press

OK button > “diagnose”,you can check the phone item as below.

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ES320 IPPhone

7.Web Settings

We can configure IP Phone more handy through web setting. Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone. Enter it (for example

http://192.168.0.200) into the address bar of web browser. The default login name and password

are both “root”.

Config Guide

You can finish the base configuration step-by-step by this guide.

When press „next‟,you can configure the Network parameters for the phone,You can chose other option,such as static IP or PPPoE.

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After config the network parameter,press next,then you can config sip account for the phone.

Press Finish,the base configuration of the phone is complete,now you can use the phone to call with sip.

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WIFI Setting(only WS320 has this item )

ou can config the WIFI parameters for the phone on the web page.

If you want to search the site, you can click the .

ES320 IPPhone

Choose anyone site and you will see,

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WIFI Status(only WS320 has this item )

ES320 IPPhone

You can know what the status of the WIFI from this function.

Network

You can config the network parameters for the phone on the web page.

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Field

Description

DHCP

Config the phone get ip info from DHCP server

IP Address

Config the ip manual for phone

Netmask

Config the netmask manual for phone

Gateway

Config the gateway manual for phone

Username (pppoe)

The pppoe username

Password (pppoe)

The pppoe password

MTU (pppoe)

The mtu for pppoe,default is 1500

Primary DNS

The primary DNS server

Secondary

The secondary DNS server

MAC Address

Display the MAC of the phone

HTTP Port

The default web port is 80,if you change it(for example change it to88), You must use IP and Web port to login the web page(for example

http://192.168.0.200:88). It will take effect on next reboot.

Choose network,you will find the following parameters:

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ES320 IPPhone

Telnet Port

the default Telnet port is 23,if you change it(for example change it to

2003),you must use IP and Telnet port to login the manage page (for

example telnet 192.168.0.200:2003).It will take effect on next reboot.

Field

Description

Enable

You can choose on/off to enable/disable the line.

Account Mode

You can choose VOIP/PSTN,when you want to use as PSTN,you should

select PSTN and plug the RJ-11 phone line into the SOR port of the phone.

SIP Account

The phone attempts to register to the SIP server using the account/registrar data provided by the automatic or manual initialization

Choose one Account, you will find the following parameters:

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Display Name

It is showed as Caller ID when making a phone call

Username

It is a username provide by SIP Server

Authenticate Name

It is authenticated ID for authentication

Password

It is a password provide by SIP Server

SIP Server

Server for registration, provided by administrator

IP phone automatically registered every time

Amount Of Line Account Used

The line key of account used,default is 2

Field

Description

Speed Dial(Mode)

Use specific Key as Speed Dial key

Asterisk BLF(Mode)

Use specific Key as BLF key

Speed Dial Prefix(Mode)

Use specific Key as Speed Dial Prefix key

DTMF

Use specific Key as DTMF key

Asterisk BLA

Use specific Key as BLA key

Choose one Account, you will find the following parameters:

Programmable Keys

ES320 IPPhone

Choose Programmable Keys,you will find the following parameters:

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ES320 IPPhone

Expansion module

Key n

Each Expansion module supports 32 keys.

Mode

Five modes:

--Speed Dial: Enable speed dialing in this key;

--Asterisk BLF: Enable BLF in this key;

--Speed Dial Prefix

--DTMF

--Asterisk BLA

Account

A SIP account relates to this key, another word, you will call this hotline by this SIP account.

Name

Description of this hotline.

Number

Number relates to this key.

Expansion Module

Expansion module is extended Hotline function; you can believe it support more hotline by using Expansion module. You can refer to 2.Connecting Your Phone about connecting of Expansion module.

After connecting Expansion module to a phone, you can install it as follow:

1) After installing, you can set parameters of each Extension as follow(only ES330 support)

*Regarding the settings of Expansion module, please confirm the model of your phone is DS3xx_E/DS3xx_PE.

Audio

The IP phone supports the following voice codecs: G.722, G.711A, G.711U, G.723, and G.729A. You can enable/disable the desired codecs via Web interface. Please contact your system

administrator for more details about the codecs.

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To enable/disable the codecs:

1) Choose Audio-> Audio Codecs

ES320 IPPhone

2) Use the navigation keys to highlight the desired one in the Enabled/Disable Codecs list, and press

the / to move to the other list.

3) Choose Submit to save the change.

Of course, you can control the voice bulk in this choose.

PhoneBook

Group

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Group

Serial number of a group

Description

Description of a group

Group Name

Name of a group

Contact

Serial Number

Serial number of a contact

You can add, edit and delete group in a phone book on web page of ES320.

1) Click “PhoneBook” > “Group”,

If you want to add a Group, you just ought to click „Add Group‟ .

You can edit an existed Group by click . You can delete an existed Group by click , if you want to delete all Groups, you just ought to click ‟Delete All Group‟.

2) When you add a group or edit an existed group, you can set several parameters as follow:

Contact

You can add, edit and delete contact in a phone book on web page of ES320. The phonebook can storage 300 contact entry.

1) Click “PhoneBook” > “Contact”,

If you want to add a Group, you just ought to click „Add Contact‟. You can edit an existed Contact by click .

You can delete an existed Contact by click , if you want to delete all Contacts, you just ought to click ‟Delete All Contact‟.

2) When you add a Contact or edit an existed Contact, you can set several parameters as follow:

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First Name

The First Name of a contact

Last Name

The Last Name of a contact

Mobile Number

The Number1 phone number of a contact

Office Number

The Number2 phone number of a contact

OtherNumber

The Number3 phone number of a contact

Group

You can assign a contact to a specific group. If there isn‟t any group set on the phone, the group is None by default.

Account

Select a SIP account relating this contact, that is you can dial to the contact from this SIP account.

LDAP

1).

Over

LDAP stands for Lightweight Directory Access Protocol which is a client-server protocol

view

for accessing a directory service. LDAP lets you locate organizations, individuals, and other resources such as files and devices in a network, whether on the Internet or on a corporate intranet, and whether or not you know the domain name, IP address, or geographic whereabouts.

An LDAP directory can be distributed among many servers on a network, then replicated and synchronized regularly.

2).

Con

figuration

Please note that LDAP Phonebook support on ES620\ES410\ES330\ES320\ES310\ES210, the version must be V2.2.3.1-2210 and higher, then access to the web “PhoneBook>LDAP page, you can find the configured option is like following picture. the detail configure in the appendix.

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ES320 IPPhone

BanList

You can add, edit and delete banlist in a phone book on web page of ES320.

1) Click “PhoneBook” > “BanList”,

If you want to add a BanList, you just ought to click „Add BanList‟. You can edit an existed BanList by click .

You can delete an existed BanList by click , if you want to delete all BanLists, you just ought

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BanList

Serial Number

Serial number of a BanList

Description

Description of a BanList

First Name

The First Name of a ban contact

Last Name

The Last Name of a ban contact

Mobile Number

The number1 phone number of a ban contact

Home Number

The number2 phone number of a ban contact

Office Number

The number3 phone number of a ban contact

Account

Select a SIP account relating this ban contact, that is the ban contact can‟t dial to this SIP account.

to click ‟Delete All BanList‟.

2) When you add a BanList or edit an existed BanList, you can set several parameters as follow:

Enterprise Phonebook

You can download Enterprise Phonebook from this web interface. But you should do second develop on the sip server to enable this function completely. If the sip server no add some function to hold this option ,this option can be userd.

Advance

Phone Setting

You can use phone setting to set the time,qos,port Mirroring for the phone.

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ES320 IPPhone

Phone Setting

DTMF

The DTMF transmitted mode,include RFC 2833,Inband,SIP Info

BackLight

The backlight of the phone LCD

Set Time Mode

The mode of set time for phone,include SNTP/SIP Server/PSTN/Manual

Daylight Saving Time

Enable/disable the DST for the phone Time Format

You can use 24 hour time format or 12 hour time format

Time Zone-GMT

You can select different time zone for the phone

Manual Setting

This used to manual set time for the phone

QoS

The qos priority,support diff-serv and precedence

Network Packet Mirroring

When select on,then you can capture the phone‟s packet use notebook which connect to pc port of the phone

When used Phone Setting option,you can set several parameters as follow:

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VLAN Setting

Enable VLAN

You can enable/disable vlan for phone and pc VID

The vlan you want the phone or pc to join

You can add the phone and PC to different VLAN used VLAN Setting option.

When used VLAN Setting option,you can set several parameters as follow:

ES320 IPPhone

VPN Setting

IF you need to setup a VPN Setting, you should fill below options. When used VPN Setting option, you can set several parameters as follow:

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ES320 IPPhone

VLAN Setting

Enable VPN

You can enable/disable VPN for phone and pc VPN Type:

There is two choose you can choice.

VPN Server Addr

VPN server'ip

VPN User Name

VPN iser's name

VPN User Name

A password be userd foe authentication SSL_VPN

You can upload VPN config Add Group

You can add group

Delete All Group

You can delete all group

All users

You can add users

BLF setting

You can add group

After you add group, you can edit or delete group, you also can add user ,press”All users”

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You can add contact.

ES320 IPPhone

You can set user information

Trusted Certs

You can upload trusted certs.

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Dial Plan

Dial Plan Setting

Dial Plan ID IP

The ip of a phone which you want to call

prefix

The number which you need to press actually if you want to call the phone

Called Insert Number

There have two option, Enable or Disable.

Position

Which position you want insert the number

If you want to setup a dial plan, you can click "Dial Plan".

Click "add rule" to entry this interface.

ES320 IPPhone

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ES320 IPPhone

Number

Waht number you want to insert

Called Delete Number

There have two option, Enable or Disable.

Tips

(Note: When you want to add code and delete at the same time, you can add code first, after that base on the number you add, decide the position and length of the delete code.)

Global SIP

You also can setup the SIP server on Global SIP.

PasswordPhone Maintenance

Log

If you need to catch a debuging Level, you need setup on this interface.

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You can change the password used to login phone GUI in Password option.

Password

Username

The login username of the web page

Old Password

The old password used to login of the web page

New Password

The new password used to login of the web page

Confirm Password

The new password used to login of the web page

Administrator

User

ES320 IPPhone

In Password option, you can set several parameters as follow:

Default Setting

You can load the phone to the factory default setting in default setting option.

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ES320 IPPhone

Auto Provision

Press the „Reset to Factory Setting‟ option,the phone will load to factory default setting on next reboot.

Auto Provision

when you open the auto provision function,the phone will auto provision if the phone detect a higher software or kernel which are put on the software server .the detail information about auto provision you can see the appendix.

When use auto provision, you can set several parameters as follow:

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Auto Provision

You can enable/disable auto provision by select on/off

Protocol

The protocol use for auto provision,it include tftp/http/ftp

Software Server URL

The server address of the auto provision Username

The username provide by provision server

Password

The password provide by provision server

Auto Download Software

This used to auto download software from server

Auto Download Kernel

This used to auto download kernel from server

Auto Download Config File

This used to auto download config file from server

Broadsoft Compatiblity

This used to compatible the broadsoft format‟s config file

Auto Download Expension(only

ES330 has it)

This used to auto download expansion‟s config from server

Auto Download Personal Phonebook

This used to auto download personal phonebook from server

Booting Checked

This used to checked the auto provision when phone booting

Auto Provision Freqency

This used to set the time interval for auto provision Auto Provision Time

This used to the specific time for auto provision

AES Enable

You can enable/disable AES encrypt for auto provision

AES Key

The key of the AES

Auto Provision Now

This used to do auto provision immediately

FTP Upgrade

You can upgrade the software,kernel and configure file for the phone use ftp.

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ES320 IPPhone

FTP Upgrade

Server IP

The ip address of the ftp server

Filename

The name of the file want to download from ftp server

Username

The username provide by ftp server

Password

The password provide by ftp server

Software Upgrade

Used to upgrade the software of the phone

Kernel Upgrade

Used to upgrade the kernel of the phone

Configuration

You can used update/backup to update/backup the configure file of the phone

Phone Book

You can used update/backup to update/backup the phonebook of the phone

EXT Module

You can used update/backup to update/backup the expansion of the phone

When use ftp upgrade, you can set several parameters as follow:

TFTP Upgrade

You can upgrade the software,kernel and configure file for the phone use tftp.

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TFTP Upgrade

Server IP

The ip address of the tftp server

Filename

The name of the file want to download from ftp server

Software Upgrade

Used to upgrade the software of the phone

Kernel Upgrade

Used to upgrade the kernel of the phone

Configuration

You can used update/backup to update/backup the configure file of the phone

Phone Book

You can used update/backup to update/backup the phonebook of the phone

EXT Module

You can used update/backup to update/backup the expansion of the phone

When use tftp upgrade, you can set several parameters as follow:

ES320 IPPhone

HTTP Upgrade

You can upgrade the software,kernel and configure file for the phone use http.

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HTTP Upgrade

Select a File

Browse the software/kernel/config file you want to upgrade from http Software Upgrade

Used to upgrade the software of the phone

Kernel Upgrade

Used to upgrade the kernel of the phone

Configuration

You can used upload/download to upload/download the configure file of the phone

Phone Book

You can used upload/download to upload/download the phonebook of the phone

EXT Module

You can used update/backup to update/backup the expansion of the phone

When use http upgrade, you can set several parameters as follow:

Reboot

You can use reboot option to reboot the phone.

When you press „Reboot‟,the phone will reboot.

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Phone Status

You can see the currently status of the phone when use Phone Status option.

ES320 IPPhone

System info

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About

You can see the phone model when used About option.

ES320 IPPhone

Attention: On this interface ,you can see the software and kernel which we used for test and this user_manual is written base on this software and kernel. This software version is V2.2.6.2-2733 This kernel version is v2.2.9

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Appendix：

Auto Provision

Pre-configuration on TFTP/HTTP/HTTPS/FTP Server

When the software or kernel auto-provision is enabled and want to run, IP Phone will

check the software and kernel version at first, so we need make some pre-configuration on the provisioning server.

Auto Provision for Software:

1. Create a notepad file named“F000X00.cfg”(the “X” is decided by the model of

the IP phone you are using, for example, if the model is ES620, the file name is “F000600.cfg”);

*Named rule of the file:

F00600.cfg: for ES620, ES610 and DS622; F00400.cfg: for ES410 and DS412; F00300.cfg: for ES310 and DS312; F00200.cfg: for ES210 and DS212.

2. Open the notepad file “F000X00.cfg” and write the new software name in it, for

example,

S_ES6xx_version2.0.4.6: for ES620, ES610 and DS622;

S_ES410_version2.0.4.6: for ES410 and DS412; S_ES310_version2.0.4.6: for ES310 and DS312; S_ES210_version2.0.4.6: for ES210 and DS212

Write down the new version you want to upgrade and save it on your provisioning server.

*Please note that if the version is not older than (and same as) the one on your phone, auto-provision of your software would be not available.

3. After it, upload the new software to the TFTP/HTTP/HTTPS/FTP provisioning

server and complete the pre-configuration steps.

Auto Provision for Kernel:

1. Create a notepad file named“K000X00.cfg”(the “X” is decided by the model of

the IP phone you are using, for example, if the model is ES620, the file name is “K000600.cfg”);

*Named rule of the file:

K00600.cfg: for ES620, ES610 and DS622; K00400.cfg: for ES410 and DS412; K00300.cfg: for ES310 and DS312; K00200.cfg: for ES210 and DS212.

2. Open the notepad file “K000X00.cfg” and write the new kernel name in it, for

example,

K_uImage_600.bin_version2.1.6: for ES620, ES610 and DS622;

K_uImage_400.bin_version2.1.6: for ES410 and DS412;

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K_uImage_300.bin_version2.1.6: for ES310 and DS312; K_uImage_200.bin_version2.1.6: for ES210 and DS212

Write the new version you want to upgrade and save it on your provisioning server.

*Please note that if the version is not older than (and same as) the one on your phone, auto-provision of your kernel would be not available.

3. After it, upload the new kernel to the TFTP/HTTP/HTTPS/FTP provisioning

server and complete the pre-configuration steps.

Configuration files on TFTP/HTTP/HTTPS/FTP Server

 Name of configuration file:

The configuration file on the provisioning server is named as the MAC address of IP phone itself. Escene‟s IP phones support two different configuration files for auto-provision:

1. Normal Configuration file: Normal Configuration file is the configuration file of your Escene IP phone. You can download it from your phone (You can see the following chapter to see how to download a configuration file from Escene IP hone) and modify by yourself. If the IP phone‟s MAC address is 00:11:22:33:44:55, the normal configuration file of it should be 001122334455.xml.

2. Broadsoft Configuration files: Broadsoft Configuration files support the format of Broadsoft IP-PBX. However, you can use them for provisioning. There are two files should be set on your provisioning server, they are also named by the MAC address of your phone

1) 001122334455.cfg: a configuration file for system settings, for example,

network, audio and so on.

2) 001122334455.txt: a configuration file for SIP accounts.

 Download a configuration file from your phone:

You can download a configuration file from your phone by HTTP as follow:

1. Open the web page of your IP phone, click “Phone Maintenance”>“HTTP

Upgrade”;

2. Then click “Download” of Configuration:

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3. If you want to use this file to auto-provision, you just need to modify it by

yourself and rename it to the MAC address of your IP Phone with .xml suffix.

Extern.xml file on TFTP/HTTP/HTTPS/FTP Server

The Extern.xml includes the settings of programmable buttons on the phone and all Expansion Modules. All the phones can download the settings from a same file and they will have the same settings (for example, Speed-dial, BLF and so on).

*You can’t rename the file on the provisioning server. The file name is fixed to Account1_Extern.xml.(Account1 is the first account you register)

Phonebook on TFTP/HTTP/HTTPS/FTP Server

Escene IP phone supports Enterprise Phonebook and Personal Phonebook.

 Enterprise Phonebook:

Enterprise Phonebook is used for all staffs in your office. All phones will download a common phonebook for all staffs. The file‟s name must be Enterprise_Phonebook.xml on your provisioning server and you can not rename it.

 Personal Phonebook:

Personal Phonebook is individual for each IP phone. The file on your provisioning server is named by the first account of your IP phone. If the IP phone‟s first account is 1287, the Personal Phonebook of this phone is 1287_Phonebook.xml.

Automatic Provisioning using DHCP Option 66

The following steps will descript auto-provision by TFTP. You also can use HTTP

and FTP for auto-provision with our phones.

DHCP Server: (Microsoft Windows 2003 server)

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string value:

192.168.0.201(TFTP Server IP Address);

1. Start up the “DHCP Management Console”;

2. Expand the DHCP scope which will contain the phones

3. Right-click on the “Scope Options” node

4. Select “Configure Options”

5. In the “General” tab, scroll down the list of options and identify the option

labeled “066 Boot Server Host Name”

6. Enable the “066 Boot Server Host Name” and enter the string value according to

the examples discussed previously

7. Click the “OK” button

IP Phone:

1. Input the IP Phone‟s IP Address in browser;

2. Enter user and password with “root” then open the web page;

3. Click “Phone Maintenance” and select “Auto Provision”;

4. Select like as follows:

5. Click “Submit” to save it.

Auto-Provision via fixable TFTP/HTTP/HTTPS/FTP Server

IP Phone:

1. Input the IP Phone‟s IP Address in browser;

2. Enter user and password with “root” then open the web page;

3. Click “Phone Maintenance” and select “Auto Provision”;

4. select like as follows:

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It supports three protocols in Auto-Provision:TFTP,HTTP and FTP. The format with provisioning server URL is:

TFTP:

TFTP://192.168.0.201(192.168.0.201 is the default Server IP address)

HTTP:

HTTP://192.168.0.201

HTTPS:

HTTPS://192.168.0.201

FTP:

FTP://192.168.0.201

Username: the user to login FTP/HTTP/HTTPS server

Password: the password of the user using to login FTP/HTTP/HTTPS server

*Username and password are available in FTP/HTTP/HTTPS only (unavailable in TFTP).

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Auto Download Software:

Download software from server and upgrade it automatically.

Auto Download Kernel:

Download kernel from server and upgrade it automatically.

Auto Download Config File:

Download configuration file from server and update it automatically.

BroadsoftCompatibility:

If you select this function, you need to put two configuration files (with Broadsoft format) on the provisioning server. Otherwise, you can download the configuration file from your phone via HTTP (regarding the steps, you can refer to “Download a configuration file from your phone” in this document.), modify it and upload it to the server for auto-provision.

Auto Download Expansion:

Download configuration file of the Programmable buttons on your phone or

Expansion Modules automatically.

Auto Download Enterprise Phonebook:

Download Enterprise Phonebook from server and update it automatically.

Auto Download Personal Phonebook:

Download Personal Phonebook from server and update it automatically.

Booting Checked:

Check all items you had selected and upgrade/update them when the phone boot

Auto Provision Frequency:

The auto provision Frequency which you want.

Auto Provision Time:

The time you want to execute auto-provision.

Examples of Auto Provision Frequency and Time

1) When you set the Auto Provision Frequency and disableAuto Provision Time

(set to None), the Auto Provision function will work after the AutoProvision Frequency;

2) When you set both Auto Provision Frequency and Auto Provision Time, for

example: You set the AutoProvision Frequency to 24 hours, and the Auto Provision Time to 2:00 at 8:00 today (1, Jan), it will pass 24 hours at first and work at the nearest 2:00, it means that the Auto Provision function will work at 2:00 on the day after tomorrow (3, Jan). Therefore, if you want this function work at 23:00 tonight and it is 8:00 now, you need to set the Auto Provision Frequency to 0 hours and the Auto Provision

Time to 23:00.

AES Encryption:

AES encryption is used for all the setting files of your phone (include configuration file, Expansion file, Enterprise/Personal Phonebook etc. You just need to enable the

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AES Encryption function and input the AES Key matching the one on your server on.

1. Over

LDAP stands for Lightweight Directory Access Protocol which is a client-server protocol for accessing a directory service. LDAP lets you locate organizations, individuals, and other resources such as files and devices in a network, whether on the Internet or on a corporate intranet, and whether or not you know the domain name, IP address, or geographic whereabouts.

An LDAP directory can be distributed among many servers on a network, then replicated and synchronized regularly.

2. Con

Please note that LDAP Phonebook support on ES620\ES410\ES330\ES320\ES310\ES210, the version must be V2.2.3.1-2210 and higher, then access to the web UI￠ PhoneBook￠ LDAP page, you can find the configured option is like following picture.

view

figuration

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Abbrevation

Name

Description

commonName

Full name of the user.

company

Company or organization name

givenName

Firstname also called Christian name

homePhone

homeTelephoneNumber

Home Phone number

mobile

mobileTelephoneNumber

Mobile or cellular phone number

organizationName

Organization name or even organizational name

We introduce each parameter attributes in following section.

3. Attributes

3.1Co

mmon Attribut

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organizationalUnitName

Usually department or any sub entity of larger entity

pager

pagerTelephoneNumber

Pager telephone number

surname

Surname,last name or family name

telephoneNumber

Office phone number

3.2Attributes on Escene Configured Page

3.2.1 LDAP Name Filter Description: LDAP name filter is the search criteria for name look ups. The format of the

search filter is compliant to the standard string representations of LDAP search filters (RFC 2254). The name prefix

for search entered by the user is represented by the “%” symbol in the filter.

Valid Values: Standard LDAP filters e.g. (&(sn=%)(telephoneNumber=%s))

ES320 IPPhone

Default Value: Examp

￠

the “sn” field starts with the entered prefix.

￠

les:

(&(telephoneNumber=%s)(sn=%)) Returns all LDAP records which have the “telephoneNumber” field set and

(|(cn=%s)(sn=%s)) Returns all LDAP records which have the “cn” or “sn” field starting with the entered

prefix. (!(cn=%s)) Returns all LDAP records which “do not” have the “cn” field starting with the entered

prefix.

3.2.2 LDAP Number Filte Description: LDAP number filter is the search criteria for number look ups. The format of

the search filter is compliant to the standard string representations of LDAP search filters (RFC 2254). The number prefix for search entered by the user is represented by the “%” symbol in the filter.

Valid Values: Standard LDAP filters e.g. (|(telephoneNumber=%s)(Mobile=%s)(ipPhone=%s)) Default Value:

<blank>

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Examp

￠

les:

(|(telephoneNumber=%s)(Mobile=%s)(ipPhone=%s))

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Returns all LDAP records which have the “telephoneNumber” or “Mobile” or “ipPhone”field starting with the entered prefix.

￠

(&(telephoneNumber=%s)(sn=*)) Returns all LDAP records which have the “sn” field set and the

“telephoneNumber” field starts with the entered prefix.

3.2.3 Server Addr Description: This setting refers to the DNS name or IP address of the LDAP server.

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ess

Default Value: Example:

￠

192.168.1.100

￠

ldap.company.com

3.2.4 Port Description: This setting specifies the LDAP server port. Default Value:

3.2.5 Base

Description: This setting specifies the LDAP search base (the distinguished name of

the search base object) which corresponds to the location in the directory from which the LDAP search is requested to begin. The search base narrows the search scope and decreases directory lookup time. If you have multiple organizational units in your directory (for example, OU=Sales in O=COMPANY and OU=Development in O=COMPANY), but the "OU=Sales" organization never uses AOL AIM, you can restrict the lookup to the OU=Development subtree only by entering providing the following search base: OU=Development, O=COMPANY. Other examples see below. Default Value:

0.0.0.0

389

<blank>

Examp

￠

3.2.6 User Nam Description: This setting specifies the bind “Username” for LDAP servers.

Most LDAP servers allow anonymous binds in which case the setting can be left blank. However if the LDAP server does not allow anonymous binds, you will need to provide the Username and Password allowed to query the LDAP server.

Default Value:

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les: o=UNIVERSITY OF NEW ORLEANS,c=US o=SFU,c=CA dc=escene,dc=cn

<blank>

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3.2.7 Pa

ssword

Description: This setting specifies the bind “Password” for LDAP servers. Escene phones use “simple” authentication scheme for bind requests. This setting can be left blank in case the server allows anonymous binds. Otherwise you will need to provide the Password along with the Username in order to access the LDAP server.

Default Value:

3.2.8 Max.Hit Description: This setting specifies the maximum number of search

results to be returned by the LDAP server. If Max.hits is 0 or blank the LDAP server will return all search results. Please note that a very large value of the “Max. Hits” will slow down the LDAP lookup, therefore the setting should be configured according to the available bandwidth. The default value for this setting is blank.

Default Value:

3.2.9 LDAP Nam Description: This setting can be used to specify the “name” attributes of each record

which are to be returned in the LDAP search results. This setting compresses the search results, as the server only returns the attributes which are requested by the Escene phone. The setting allows the user to configure multiple

<blank>

s(1~32000)

e Attributes

space separated name attributes. Please consult your system administrator regarding which name attributes are to be configured.

Valid Values: Space separated name attributes, see examples below. Default Value: Examp

￠

Requires “vorName” and “nachName” fields for each LDAP record.

3.2.10 LDAP Number Attributes Description: This setting can be used to specify the “number” attributes of each

les: cn sn displayName Requires “cn”, “sn” and “displayName” fields for each LDAP record. givenName Requires “givenName” field for each LDAP record. vorName nachName

<blank>

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record which are to be returned in the LDAP search results by the LDAP server. This setting compresses the search results, as the server only returns the attributes which are requested. The user can configure multiple space separated number attributes by using this setting. Please consult you system administrator regarding which number attributes are to be configured.

Valid Values: space separated number attributes e.g. telephoneNumber Mobile ipPhone Home

Default Value: Examp

￠

Mobile telephoneNumber ipPhone Requires “Mobile”, “telephoneNumber” and “ipPhone” fields for each LDAP record.

￠

Home Private Office

Requires “Home”, “Private” and “Office” fields for each LDAP record.

3.2.11 Prot Description: Protocol is the protocol version for the phone when send the bind request to

the server. Please make sure your LDAP server support version 3/2 bind request. Valid Values: version 3/version 2

Default Value:

3.2.12 Search Description: This setting is for configuring the delay display time after search.

Valid Values: 0~2000 Default Value:

3.2.13 LDAP Loo

<blank>

les:

ocol

version 3

Delay(ms)(0~2000)

kup

for Incoming Call

Description: This setting can be used to enable calling line identification using LDAP. When the setting is turned

“Enable”, the phone performs an LDAP number search for the incoming number and displays the name of the calling party accordingly.

Valid Values: <Enabled>, <Disabled> Default Value:

3.2.14 LDAP Sorting Result Description: This setting is for sorting the search results, if make this option “Enabled”,

it will arrange in the first alphabetical of the name order if return the name display; if only has the number return, it will list in numerical order. Valid Values: <Enabled>,

Disabled

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Default Value:

3.2.15

LDAP Lookup

Description: This setting can be used to enable call out line identification using LDAP. When the setting is turned

“Enabled”, the phone performs an LDAP number search for PreDial or Dial status. Valid Values: <Enabled>, <Disabled> Default Value:

3.3 Example for Configuration

You can use the below settings as a starting point and adjust the filter and display attributes

according to your needs. LDAP Name Filter: LDAP Number Filter: (&(telephoneNumber=%s)(sn=*))

Server Addr

Port: 389 #####this setting is relate with the server configuration.

ess: 192.168.200.254 #####this setting is relate with the server configuration.

Disabled

for Pr

eDial/Dial

Disabled

(&(telephoneNumber=%s)(sn=%))

Base: dc=Escene,dc=cn #####this setting is relate with the server configuration. User Name:

configuration.

Password: ***** #####this setting is relate with the server configuration. Max.Hits: 50

cn=manager,dc=escene,dc=cn #####this setting is relate with the server

LDAP Name Attributes: cn sn displayName LDAP Number Attributes: Protocol: Version 3 #####this setting is relate with the server configuration. Search LDAP Lookup LDAP LDAP Lookup

Delay(ms)(0~2000): 0

for Incoming Call: Enabled

Sorting Results:

for Pr

Mobile telephoneNumber ipPhone

Enabled

eDial/Dial: Enabled

4. Configuration on

Escene Phon

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5. LDAP Server Installation

5.1Install OpenLDAP Server on Windows 2003 System

Install “openldap-2.2.29-db-4.3.29-openssl-0.9.8a-win32_Setup.exe” according to default prompt,please remember the install path for next steps.

1. Double click the install program to run the installation.

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2. Please remember the install path. E.g. C:\Program Files\OpenLDAP.

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3. Choose the [Full installation] mode as picture.

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5.2Configure OpenL

5.2.1 Configur

1. Add “schema” in slapd.conf file Access to the install path (for example,C:\Program Files\OpenLDAP),open the file names slapd.conf,find the command

include ./schema/core.schema

Add the other commands like:

include ./schema/cosine.schema include ./schema/inetorgperson.schema include ./schema/corba.schema include ./schema/dyngroup.schema include ./schema/java.schema include ./schema/misc.schema include ./schema/nis.schema

include ./schema/openldap.schema

e slapd

DAP Server

.conf file

2. Modify the LDAP directory node Access to the install path,open the file names slapd.conf,find the command suffix “dc=my-domain,dc=com” rootdn “cn=Manager,dc=my-domain,dc=com” Please modify these two commands to following commands (please do not have any space during the quotation marks “”): suffix “dc=escene,dc=cn” rootdn “cn=Manager,dc=escene,dc=cn”

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3. Modify the LDAP password Access to the install path,open the file names slapd.conf,find the command rootpw secret Please modify it to the password you want to set. rootpw escene

5.2.2 Run

slapd

serve

Cmd to OpenLDAP‟s install path,for example,”cd c:\Program Files\OpenLDAP” , then run the command “slapd –d 1”

If run the server successfully,you can find the command of “slapd starting”

NOTE: Please do not close this window to make sure the LDAP Server keep running.

5.2.3 Add contact

Create a plain text named “escene.ldif” in install path. Then put the content like following:

dn: dc=escene,dc=cn objectClass: dcObject objectClass: organization dc: escene

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o: Escene Organization

dn: cn=Manager,dc=escene,dc=cn objectClass: organizationalRole cn: Manager

description: Escene Address Book Administrator

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Cmd to execute command “ldapadd -xv –D “cn=Manager,dc=escene,dc=cn”

–W –f escene.ldif”.

Input the password you set,here is escene.

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6. Install LDAP Client t

6.1 Install LDAPExploreTool2 Install the LDAPExploreTool2 according to the prompt.

6.2 Create the Con

1. Run the LDAPExploreTool2,access to File→Configurations.

2. Create the New Configuration

figuration

ool in Windows System

s in LDAPExploreTool2

a. Fill in a name in Configuration option

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b. Input the server address on Server option.

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c. Press Test connection,the password is blank(no password),press ok,will

display Test OK.

NOTE: Server name or IP\Server port\Version settings are relate with the settings on

escene phone.

d. Configure the “cn=Manager,dc=escene,dc=cn” on User DN,and tick the

Store password for protect your settings,enter the password which you configure on the server.

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The Base DN will auto-configure if you press the [Guess value].

After the settings above,you can press [Test connection] to test your settings,if it prompt warning message,please re-try the steps above again,we can continue the next steps if the test is passed.

3. Choose the Action[LDAP],then press [Open] achieve the settings.

Then you can get the page like following picture. Please right click the

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action to add the contacts.

6.3 Add the Entry

1.Please right click the action to add the contacts.

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2.Create new entry.

Parent DN: This setting will automatic generation according the Configuration setting. Entry RDN: The format is cn=XXX Object Class(from schema): Select the structure class which entry belongs to, each structure class has its own must attributes and may attributes. We select [Person] for example here. Must attributes: Double click attribute to add them to the entry node. If need multi-cn, can be allow to repeat added. May attributes: Double click attribute to add them to the entry node. If need multi-Telphonenumber, can be allow to repeat added.

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Please notice the note label on the picture above. After save the settings, you can find the new added entry at the left of the LDAP catalogue.

3.You can add more contact entries by these steps. www.escene.hk

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EEsscceennee CCoommmmuunniiccaattiioonn TTeecchhnnoollooggyy CCoo..LLttdd

Address: Floor 4,Building C,Yuean Industrial Park,Huangcun Road No.51,Tianhe District,Guangzhou,China. Postal Code: 510660 Tel: (+86)20-28096798 Fax: (+86)20-28096786 http://www.escene.hk Technical Support: E-mail: support@escene.cn

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Escene SayHi ES320, SayHi ES330, SayHi WS320, SayHi DS320, SayHi GS320 User Manual

Specifications and Main Features

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User Manual