4Navigation keys (arrow button, OK button, C button)
Volume button (multiplex up and down keys)
Hands-free
Headset
Message
Menu
Hold
Redial
Conference
Transfer
220 Series is next-generation 2-line SIP phone, dual 10/100Mbps auto-sensing Ethernet
port with integrated PoE. The 220 SERIES offers excellent voice clarity, call transfer,
multi-party conferences, voice mail, Do Not Disturb and Headset etc.
Feature Highlights:
HD Voice: HD Codec
Support unified maintenance and auto upgrade
Enterprise Phone Book
Support Headset interface
Support PoE and AC power adapter
Support HTTP/TFTP/FTP Auto-provision/TR069 for upgrade software
Technical Features
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QoS
TOS, Jiffer Buffer, VAD, CNG, G.168 (32ms)
Network
2×RJ45 10/100M Ethernet Interfaces (LAN/PC)
[WIFI model is only have 1*RJ45 10/100M LAN Ethernet Interface ]
IP Assignment: static IP, DHCP, PPPoE
PC port support Bridge and Router
DNS SRV,STUN, VPN(L2TP), VLAN/QoS
STUN,DTMF(In-band/RFC2833/SIP INFO)
Voice
Hands-free model available by Full-duplex
Separated 9 Level Volume Adjustment
Call Transfer, Call Pick-Up, Network-Meeting, DND, Call Waiting, Call
Hold.
Call Barring, Call Back On Busy, Anonymous Call ,Intercom, Paging
Application
LDAP
Enterprise phone directory, download with server, and it support 800
contacts
Public phone directory
XML Phonebook : Search /Input/ Out put
Private phone directory: input/output 300 contacts, every contact can
save 3 numbers and the size of number is 19 byte.
Call History(600): every records is 200 with Miss Calls /Received
Calls/Dialed Calls.
Voice Message, Voice Mail Box, Light of Message.
Ringing Update, Input, Del,
*we also support to order the other APP.
Security
Login the website by password
Login the LCD by password
Signaling encryption(RC4)
Media encryption(RC4)
VPN, 802.1X, VLAN QoS(802.1pq), *LLDP
TLS, MD5,AES, ROOT/USER Management
CE、FCC、RoHS、Avaya、Broadsoft、Alcatel、Yeastar、Digium、Metaswitch
etc.
Note: “*” Sign means function has not been published yet.
220 Series IP Phone
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Item
Counts
IP Phone
1
Handset
1
Handset Cord
1
Power adapter
1 (Phone with PoE without Power adapter)
RJ45 cable
1
Quick Guide
1
Product
certification
1
2.Connecting Your Phone
Your system administrator will likely connect your new 220 Series IP Phone to the
corporate IP telephony network. If that is not the case, refer to the graphic and table below
to connect your phone.
1) Open the box of 220 SERIES IP Phone,carefully check the packing list as follow:
2) As shown in figure 2.1, RJ45 cable into the LAN interface;IP Phone will
automatically start if IP Phone with POE function.
3) The phone must work together with power adapter without POE support.
4) If you want connect your computer into LAN at the same time, please connect your
computer to PC interface of the phone with a RJ45 cable.
Figure2.1 Interfaces of 220 Series
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Item
Description
1 Message button: Auto-dials your voice message service.
2
SIP line with VOIP or PSTN.
3 Headset button:Toggles the headset on or off.
When the headset is on, the light is red.
4
MENU
Menu button: Allows you to scroll through menus.
5
0-9,*,#
Basic Call Handling: press “#” send out a call by default.
3.Phone overview
Understanding Buttons and Hardware
ou can identify buttons and hardware on your 220 Series from figure 3.1.
Figure 3.1 220 Series
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6
Navigation
button
Allows you to scroll through menus and highlight items. When
the phone is on-hook, it becomes a shortcut key as follow:
“Up”: Adjust ring volume,operate with the “down” button
“Down”: Open “Missed Calls” list:
“Left”: Open “Received Calls” list;
“Right”: Open “Dialed Numbers” list.
7
OK
OK button: To confirm the action.
8 C Back button: Return to the standby interface.
9
CONFERENC
E
Conference button: Connect calling / called party to the
conference.
10
TRANSFER
Transfer button:Transfer redirects a connected call.
11
HOLD
Hold button: Put a call on hold.
12
REDIAL
Redial button: To dial the last number.
13
Speaker
button
Speaker button: Toggles the speakerphone on or off.
Red, steady: Pick up and enter normal call.
14
Speaker
Sounds output when hands-free.
15
Handset
Use to sounds in/output.
16
Handset cord
Connects between handset and phone.
17
LCD screen
132*48 characters, grayscale LCD with background light.
18
Light strip
Red flashing: There are incoming call;
Red, steady: Missed Calls, or phone busy;
19
Hands-free
microphone
Sounds input when hands-free
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Understanding Phone Screen Features
Screen
displays
Functions
1
Date
Show current date(You can set with different sources,the
more 7. Web Setting)
2
Time
Show current time(You can set with different sources,the
more 7. Web Setting)
3
Line status
Show the phone line status:
1): Disconnect into network.
2): Only Peer-to-Peer call.
3) : Network connected normal, but the line is
not successfully registered.
4) : Network is OK and the line is available.
5) : Line is turned on DND.
○
1
○
2
③
This is what your main phone screen might look like:
Figure 3.3 220 Series Phone LCD
220 Series IP Phone
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If you want to...
Then…
Place a call
using the
handset
Pick up the handset
--1) You can hear dial tone;
--2) Enter a number;
--3) Press # button (default),
-or wait 5s (default), then it send the
number automatically.
Place a call
using a
speakerphone
Press Speaker button
Place a call
using a headset
Put on your headset,
active Headset button
so that the status light is
Red, and then do as
using speakerphone
Redial
--Press REDIAL button to dial the last number,
-or press Navigation button-Right (in Standby interface) > “Dialed number”, select a number, and press or OK
button.
Dial from a call
log
--1) Press MENU or OK button >“Call history”, you can select “Missed calls”, “Received calls” and “Dialed numbers”,
- or press Navigation button (in Standby interface) > select
You can perform basic call-handling tasks using a range of features and services. Feature
availability can vary; see your system administrator for more information.
Note: The bold type of the following text in table signifies the phone's button.
Placing a Call
Here are some easy ways to place a call on SayHi IP Phone:
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--2) Then press OK buttonor.
If you want to...
Then...
Answer with a
handset
--1) Your phone ring;
--Pick up the handset
Answer with the
speakerphone
(Non-headset
mode)
--Press Speaker button
Answer with the a
headset
--Put on headset, press Headset
button so that the status light is
Red, and then do as using
speakerphone
Auto-answer
--1) Press MENU or OKbutton > “Function setting” > “Auto
answer”;
--2) Select “Enable”;
--3) Your phone answers incoming calls automatically after a few
rings.
Tips
• You can dial on-hook, without a dial tone (pre-dial). To pre-dial, enter a number, and
then go off-hook by lifting the handset or pressing Headset or Speaker button.
• If you make a mistake while dialing, press C button to erase digits.
Answering a Call
You can answer a call by simply lifting the handset, or you can use other options if they
are available on 220 Series.
Tips
• Your system administrator configures Auto-answer to use either the speakerphone or a
headset. You might use Auto-answer if you receive a high volume of incoming calls.
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Ending a Call
If you want to...
Then...
Hang up while using the
Handset
-- Return the handset to its cradle
Hang up while using the
speakerphone
-- Press Speaker button that is Red
Hang up while using the
Headset
--Press Handset button, (Do not keep the headset mode)
If you want to...
Then...
Put a call on hold
Press HOLD button
Resume a call
Press HOLD button
If you want to...
Then...
Talk to the transfer
recipient before
transferring a call
(consult transfer)
--1) Press TRANSFER button;
--2) Enter number;
--3) press “#”(default) ,
-or wait fiveseconds(default)then transfer the call
To end a call, hang up. Here are some more details.
220 Series IP Phone
Using Hold and Resume (Switch Calling Line)
You can hold and resume calls.
Tips
• Engaging the Hold feature typically generates music or a beeping tone.
Transfer Calls
Transfer redirects a connected call. The target is the number to which you want to transfer
the call.
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If you want to...
Then...
Toggle Mute on
Press Mute button, then the status light of mute is Red
Toggle Mute off
Press Mute button, then the status light is off
If you want to...
Then...
Enable DND on a
line
--1) Press MENU or OKbutton > “Function setting” > “DND” >
(select line) “Enable”
--2) All enabled line on the phone would changes to
status.
Disable DND
Press MENU or OK button > “Function setting” > “DND” >(select
line) “Disable”
If you want to...
Then...
Invite the transfer
recipient into a
conference in a
transferring
--1) When the transfer recipient answer the call, press
CONFERCENCE button on your phone;
--2) Then the held one, transfer recipient and you will be into a
conference, and the LCD will display
status.
Using Mute
With Mute enabled, you can hear others speaking, but the others can't hear from you .
You can use mute in conjunction with the handset, speakerphone, or a headset。
Do Not Disturb
You can use the Do Not Disturb(DND) feature to block incoming calls on your phone with
a busy tone(Can also be set to their voice mail or other extension numbers, etc.).
3-way Conference
You can establish a three-party conference, during the conversation three phone parties
can communicate with each other.
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Invite the third
party into a
conference in a
active call
--1) Press CONFERENCE button in an active call;
--2) Enter the third party number;
--3) After connected the third party, press CONFERENCE button
--3) Use the navigation keys to select content, press OK button
to set and modify:
5.Advanced Call Handling
Using the Phone Book
You can store a large number of contacts in your phone's directory. You can add, edit,
delete, dial, or search for a contact in this directory. However, it only can configure the
phone book on web page in 220 Series. For details, you can refer to 7.Web Settings.
However, you can dial from Phone Book on the phone after setting phone book on web
page.
--2) Enter the password required(The default is 159357) ;
--3) Select “SIP” > “Account sip”;
--4) Select one of the account you want to setting, you can
configure the following parameters
-Enable account*: Select Enable
-Display Name: The name displayed on the screen
-User Name*: the account matched with the SIP server.
(extension number) ,
-Authen usr: the Authenticated users matched with the SIP
server.(The default With the same account)
-user pwd*: the user password matched with the SIP server
-Description: description of this account,
-SIP1*: the primary SIP server, By default all calls through the
server,
-SIP2: the secondary SIP , When the primary server is
6.Keypad Instruction
SayHi series IP phones are can be configured in two ways. The first you can use the
phone keypad where you can settings for you IP phones, the other you can log in to User
Options web pages where you can settings for you IP phones.
Use phone keypad to setting. Press MENU or OK button to the main menu, Use the
navigation keys to select menu, press OK button to confirm menu selections, press C
button to delete input information.
NOTEs: If the phone didn't have the MENU or other soft keys. Pls don't be your mind,
because sometimes it only in other series, like 320/330 series etc. When you want to type
“.” in setting IP address with keypad, you can press * button.
SIP Account Settings
220 Series IP phone make calls based on sip accounts, 220 Series IP phones can support
1 independent SIP account, Each account can be configured to different SIP server.
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unavailable ,use the SIP server
-Refresh time: Registration refresh interval, the minimum
value is 20 The default value is 3600.
--5) Set up the above parameters, select “Submit changes” to
saves settings, Complete the account creation.
* Note: the parameters with the * mark must be set.
--2) Enter the password required(The default is 159357) ;
--3) Select “Network”, you can configure the following parameters:
-Type: static IP or DHCP, PPPoE.
- DNS1: enter IP address of the primary DNS server
- DNS2: enter IP address of the secondary DNS server
-Web port: the default Web port is 80,if you change it(for
example change it to 88),you must use IP and Web port to login
the web page (for example http://192.168.0.200:88).It will take
effect on next reboot.
-Telnet port: the default Telnet port is 23, if you change it (for
example change it to 2003), you must use IP and Telnet port to
login the manage page (for example telnet 192.168.0.200:2003).It
will take effect on next reboot.
-Headset mic volume: Headset microphone input volume
If you want to…
This…
Set WIFI
--1)Choose "Menu">"System settings">"advanced
settings">"advanced password (default is 159357)"
--2) Press navigation to choose WIFI settings;
--3)Press "ok" button to change the it Enable or Disable
-Set WIFI IP: Default IP: make it default setting , Modify IP:
change it what you want. Mode: mode one: change the wifi IP
10.0.X.X/8 ;mode two : change the wifi IP 1.0.X.X/8 (it can
prevent IP conflict)
-Current site: the wifi which the phone use now and information
-WPA/WPA2: select the encryption mode(AES/TKIP)
Customizing Rings and Volume
220 Series IP Phone
WIFI setting(only WS220N has this item)
Tips: The WIFI ip phone support 802.11b/g/n, not support 802.11a.
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-Site list: search site what you want to connect.
--4)Press "site list", choose one wifi network which the phone
searched
-SSID: SSID name
-BSSID: the mac address of the WIFI network
-Channel:the channel of the WIFI network use
-Type:the type of the WIFI network
-Encrypt:the encrypt of the WIFI network
-Signal:the signal of the WIFI network
--5)Press "SSID",set WIFI which you choose
-Encryption: the encryption of the WIFI network
-Key type: the key type of the WIFI network
-Key: the password which you should set to allow yourself to
enter the WIFI network
If you want to ......
Then......
Network
You can see the network detail information
of the phone
Lines
You can see the SIP account
software
It include phone Mode、software version、
kernel version、Upgrade date、 Running
time
Expansion
Can check the expansion, if your phone
support this feature.
View status
If you want to see the phone status,Press MENU button > “view status” ,or press OK
button > “view status”,you can see the detail information of the phone.
Diagnose
If you want to check the phone hardware function,Press MENUbutton > “diagnose” ,or
press OKbutton > “diagnose”,you can check the phone item as below.
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If you want to ....
Then ....
Keys
You can check the phone keys
LCD
Press‟OK‟to start,press‟C‟to exit
Lights
Press‟OK‟to start,press‟C‟to exit
Sound
Press‟OK‟to start
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7.Web Settings
We can configure IP Phone more handy through web setting. Press OK button on the
keypad of the phone to enter the status page and find out the IP address of IP phone. Enter
it (for example http://192.168.0.200) into the address bar of web browser. The default login
name root and password 159357.
As below is an example picture.
Config Guide
You can finish the base configuration step-by-step by this guide.
When press „next‟, you can configure the Network parameters for the phone,
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After config the network parameter, press next, then you can config sip account for the
phone.
Press Finish, the base configuration of the phone is complete, now you can use the phone
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to call with sip.
WIFI Setting(only WS 220N has this item )
you can config the WIFI parameters for the phone on the web page.
If you want to search the site, you can click the .
220 Series IP Phone
Choose anyone site and you will see,
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WIFI Status(only WS 220N has this item )
220 Series IP Phone
You can know what the status of the WIFI from this function.
Network
You can config the network parameters for the phone on the web page.
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Field
Descriptio
IP Setting
DHCP
Config the phone get ip info from DHCP server
Hostname(Option12)
Set the hostname with the option.
Hostname(Option60)
Set the hostname with the option.
Static IP
Set the IP want you want to set.
IP Address
Config the ip manual for phone
Netmask
Config the netmask manual for phone
Gateway
Config the gateway manual for phone
PPPoE
Use the PPPoE to connect the network.
Username (pppoe)
The pppoe username
Password (pppoe)
The pppoe password
MTU (pppoe)
The mtu for pppoe,default is 1500
DNS Setting
Automatic
Automatic to get the DNS.
Choose network, you will find the following parameters:
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Manual DNS
Setting the DNS want you want to set.
Primary DNS
The primary DNS server
Secondary
The secondary DNS server
MAC Address
MAC Address
Display the MAC of the phone
Port Management Setting
HTTP Port
The default web port is 80,if you change it(for example change it
to88),
You must use IP and Web port to login the web page(for example
Telnet Port
the default Telnet port is 23,if you change it(for example change it
to 2003),you must use IP and Telnet port to login the manage
page (for example telnet 192.168.0.200:2003).It will take effect on
Socket5 Proxy Server
Socket5 Proxy
Enable/Disable Socket5 Proxy Server.
Server IP
Socket5 Proxy Server ip address.
Port
Socket5 Proxy Server port, default is 1080.
Anonymous Login
Enable/Disable Socket5 Proxy Server login username.
Paging Setting(NOTE: This feature priority is follow the serial number, one is
highest than the others)
Paging1
Enable/Disable Paging feature.
Group IP and Port
Group IP and Port with Paging.
PC Port
Normally choose Brigde,if you choose Router ,you need to input router IP
address ,netmask.
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Sip Account
The phone attempts to register to the SIP server using the account/registrar data
provided by the automatic or manual initialization.
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Field
Description
SIP Setting
Enable
You can choose on/off to enable/disable the line.
Account Mode
You can choose VOIP/PSTN, but this model un-support PSTN, If
you want to, Pls contact us or buy another model.
Display Name
It is showed as Caller ID when making a phone call
Username
It is a username provide by SIP Server
Authenticate Name
It is authenticated ID for authentication
Password
It is a password provide by SIP Server
Label
Label with this account.
SIP Server
Server for registration, provided by administrator
Secondary server
When the main server can't work, it also can register in this
secondary server.
Outbound Proxy
Put into the address with the outbound proxy server.
Secondary Outbound
Proxy Server
When the main out bound server can't work, it also can use this
secondary server.
Poling Interval Time
Of
Registration
Poling Interval Time Of Registration, default is 32 s.
Choose Account, you will find the following parameters:
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NAT Traversal
Defines the STUN server will be active or not
STUN Server
Session traversal utilities for NAT.
BLA
Share with the line.
BLA Number
BLA Number
Call Method
This method include SIP and TEL.
Subscribe Period
Subscribe expire time.
Register Expire Time
IP phone automatically registered every time
DNS-SRV
Enable/Disable DNS-SRV.
SIP Transport
There are UDP/TCP/TLS three options
Call
Amount Of Line
Account Used
The line key of account used, default is 2
Do Not Disturb
Enable/Disable Do Not Disturb
Anonymous Call
Rejection
Enable/Disable anonymous call.
Use Session Timer
Enable/Disable refresh session function. The device will send an
Invite packet to refresh the session during a call if it enable.
Session Timer
The refresh session time interval.
Allow-events
Enable/Disable Allow-events.
Registered NAT
Enable/Disable Registered to NAT
Ring Type
Set ringing type for current account.
UDP Keep-alive
Message
The phone periodically sends a UDP packet to keep the port active
and to avoid the server to shut down the port
UDP Keep-alive
Interval
Default is 30 second.
Security
SIP Encryption
Enable/Disable SIP encryption.
RTP Encryption
Enable/Disable RTP encryption.
Encryption Algorithm
The encryption algorithm at this time we only have RC4.
Encryption Key
The key with encryption.
RTP Port Range
The port range with RTP.
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Programmable Keys
Line Keys: If you do not need more of the lines to use. you can change it to other features,
like Speed Dial/ Speed Dial Prefix/ DTMF/ BLF/ BLA/ Paging/ Call Park/ Intercom.
Function Keys: If you do not like the default setting with the function keys feature. You can
change it options to what you like or normal use.
NOTE: IF THE PHONE WITHOUT THE KEY, YOU DO NOT NEED TO SET THE KEY.
Soft Keys: Soft keys is the key with below display in the LCD. You can change it for your
mind to the other features in many all kinds of status.
NOTE: In this US Series, it just have two soft keys, so it only can work with one and two
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feature. The three and four is other Series IP phone, e.g. ES320N/ES330N etc.
Audio
The IP phone supports the following voice codes: G.722, G.711A, G.711U, G.723, and
G.729A.
You can enable/disable the desired codes via Web interface. Please contact your
system administrator for more details about the codes.
To enable/disable the codes:
1) Choose Audio-> Audio Codes
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2) Use the navigation keys to highlight the desired one in the Enabled/Disable Codes list,
and press the / to move to the other list.
3) Choose Submit to save the change.
Of course, you can control the voice bulk in this choose.
Phone Book
Group
You can add, edit and delete group in a phone book on web page of 220 SERIES.
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Group
ID
Serial number of a group
Description
Description of a group
Group Name
Name of a group
Contact
Serial Number
Serial number of a contact
1) Click “PhoneBook” > “Group”,
If you want to add a Group, you just ought to click „Add Group‟ .
You can edit an existed Group by click.
You can delete an existed Group by click, if you want to delete all Groups, you just
ought to click ‟Delete All Group‟.
2) When you add a group or edit an existed group, you can set several parameters as
follow:
Contact
You can add, edit and delete contact in a phone book on web page of 220 SERIES.
The phonebook can storage 300 contact entry.
1) Click “PhoneBook” > “Contact”,
If you want to add a Group, you just ought to click „Add Contact‟.
You can edit an existed Contact by click.
You can delete an existed Contact by click, if you want to delete all Contacts, you just
ought to click ‟Delete All Contact‟.
2) When you add a Contact or edit an existed Contact, you can set several parameters
as follow:
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First Name
The First Name of a contact
Last Name
The Last Name of a contact
Mobile Number
The Number1 phone number of a contact
Office Number
The Number2 phone number of a contact
Other Number
The Number3 phone number of a contact
Group
You can assign a contact to a specific group. If there isn‟t any
group set on the phone, the group is None by default.
Account
Select a SIP account relating this contact, that is you can dial to
the contact from this SIP account.
LDAP
1).
O
verview
LDAP stands for Lightweight DIRectory Access Protocol which is a client-server
protocol for accessing a DIRectory service. LDAP lets you locate organizations,
individuals, and other resources such as files and devices in a network, whether on
the Internet or on a corporate intranet, and whether or not you know the domain
name, IP address, or geographic whereabouts.
An LDAP DIRectory can be distributed among many servers on a network, then
replicated and synchronized regularly.
2).
Con
figuration
Please note that LDAP Phonebook support on
ES620\ES410\ES330\ES320\ES310\ES210, the version must be V2.2.3.1-2210 and
higher, then access to the web “PhoneBook>LDAP page, you can find the configured
option is like following picture. the detail configure in the appendix.
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BanList
BanList
You can add, edit and delete banlist in a phone book on web page of 220 SERIES..
1) Click “PhoneBook” > “BanList”,
If you want to add a BanList, you just ought to click „Add BanList‟.
You can edit an existed BanList by click.
You can delete an existed BanList by click, if you want to delete all BanLists, you just
ought to click ‟Delete All BanList‟.
2) When you add a BanList or edit an existed BanList, you can set several parameters as
follow:
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Serial Number
Serial number of a BanList
Description
Description of a BanList
First Name
The First Name of a ban contact
Last Name
The Last Name of a ban contact
Mobile Number
The number1 phone number of a ban contact
Home Number
The number2 phone number of a ban contact
Office Number
The number3 phone number of a ban contact
Account
Select a SIP account relating this ban contact, that is the ban
contact can‟t dial to this SIP account.
Enterprise Phonebook
You can download Enterprise Phonebook from this web interface. But you should do
second develop on the sip server to enable this function completely.
If the sip server no add some function to hold this option ,this option can be userd.
Advance
Phone Setting
You can use phone setting to set the time,qos,port Mirroring for the phone.
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Phone Setting
Basic
Called No Answer
Time
When it has coming call and enable this feature, the caller will
be request time out in the stipulated time.
DTMF
The DTMF transmitted mode, include RFC2833,Inband,SIP
Info, Auto
Pound Send Method
When you to use the code looks like #28#123 or %23123, you
need to setting this feature.
RFC 2833 Pay Load
Default is 101, RTP Payload for DTMF Digits, Telephony
Tones and Telephony Signals
Back Light
The backlight of the phone LCD
Key Board Lock
Lock with the phone LCD, when you enable the right
password, it will auto disable this feature. if you want to use
again, you need to open it again in the web management. Tips:
the password is the same with the phone LCD. Default is
When used Phone Setting option,you can set several parameters as follow:
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159357. The Menu key can open it.
[Menu Key]: only lock the Menu function, others can normal
work.
[Function Keys]: include Menu/Redial/Transfer/Hold etc. you
just can use the number keys and speaker key.
[All keys]: as the name implies.
[Lock & Answer]: Auto open Auto-answer and lock the keys,
PSTN Setting [If your phone does not support PSTN feature, you can ignore this
option]
PSTN Ring Type
You can set the ringing type use PSTN or VOIP.
PSTN Prefix Code
Input the prefix code with PSTN
VOIP Prefix Code
Input the prefix code with VOIP
Hook Frequency
Setting the frequency with hook.
QoS
Sip QoS
The range is 0~63,default is 26
Voice QoS
The range is 0~63,default is 46
Call
Hot Line Function
It include Immediately Hot Line and Delay Hot Line
Hot Number
Input the number what you want to.
Call Waiting
When someone is coming a call after the call is talking, the
second call will be in the queue.
Call Waiting Tone
Select the frequency with the tone call waiting.
Auto Answer
Auto-answer the coming call, it also can set with group.
Auto Answer Mode
Include Hands Free / Handle / Headset.
Pickup Function
Someone can pickup you call when you talking with some
body.
Pickup Code
The code with someone want to pickup your call.
Message
The code with voice message.
Fuzzy Search
Fuzzy search someone with the phone book in the idle.
Booking Voice Mail
Open this feature, the phone light(Message) will be bright
when it get message.
Play Voice Mail Tone
Open this feature, it will be ringing when it get message.
Miss Call Display
Turn on or off the display with Miss call in the phone LCD.
Call List Save
Save the call list into the phone.
DND Soft key
Display or not in the LCD.
Play Hang up Tone
The tone with hang up in busy.
Transfer Code
The code with transfer.
Conference Exit
Result
Conference originator hang up the phone, hang up two ways
of it.
Return Code When
Refuse
Select the code you want to with the server.
Return Code When
DND
Select the code you want to with the server.
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Flash hook time
The time with the flash hook.
VOIP Call Forward
All ways
All ways transfer the call to others.
If busy
If the phone was busy working, the call will be transfer to
others.
If No Answer
If the phone was no answer, the call will be transfer to others.
Ring Frequency
The ring frequency with the VOIP Call Forward.
Set Time Mode
Set Time Mode
The mode of set time for phone, include SNTP/SIP
Server/PSTN/Manual
SNTP Server
You can select in the list or input owner server address.
Update Interval
The update interval with SNTP.
Daylight Saving Time
Mode
Enable/disable the DST for the phone
Time Format
You can use 24 hour time format or 12 hour time format
Date Format
Normal format with date you can select in the list.
Time Zone-GMT
You can select different time zone for the phone
Manual Setting
Manual Setting
This used to manual set time for the phone
Other
QoS
The QoS priority, support diff-server and precedence
Check When
Upgrade Software
Checking the upgrade software with MD5.
BLF Light
The light switch with BLF.
Headset Mode
Select headset mode with normal or seat.
Ring Type On Seat
Mode
Select ring type mode with headset or speaker.
Network Packet
Mirroring
When select on, then you can capture the phone‟s packet use
notebook which connect to pc port of the phone
VLAN Setting
You can add the phone and PC to different VLAN used VLAN Setting option.
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VLAN Setting
Enable VLAN
You can enable/disable vlan for phone and pc
VID
[LAN/PC Port]
The VLAN you want the phone or pc to join
VLAN Setting
Enable VPN
You can enable/disable VPN for phone and pc
VPN Type:
There is one choose you can choice.
VPN Server Addr
VPN server's ip
VPN User Name
VPN user's name
VPN Password
A password be used for authentication
When used VLAN Setting option, you can set several parameters as follow:
VPN Setting
IF you need to setup a VPN Setting, you should fill below options.
When used VPN Setting option, you can set several parameters as follow:
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Dial Plan setting
Dial Plan Setting
ID
Dial Plan ID
IP
The ip of a phone which you want to call
prefix
The number which you need to press actually if you want to call
the phone
Called Insert
Number
There have two option, Enable or Disable.
Position
Which position you want insert the number
Number
What number you want to insert
Called Delete
Number
There have two option, Enable or Disable.
If you want to setup a dial plan, you can click "Dial Plan".
Click "add rule" to entry this interface.
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(Note: When you want to add code and delete at the same time, you can add code first,
after that base on the number you add, decide the position and length of the delete code.)
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IP Strategy
You can use IP Strategy feature to make a list which line you want to allow make a call for
your.
e.g. As following picture you can see it has 192.168.0.248 in the list. When you open this
feature. It means you just allow come from this IP address meeting
Global SIP
You also can setup the SIP server on Global SIP.
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Phone Maintenance
Log
If you need to catch a debugging Level log, you need setup on this interface.
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Password
Username
The login username of the web page
Old Password
The old password used to login of the web page
New Password
The new password used to login of the web page
Confirm Password
The new password used to login of the web page
Administrator
Login phone web page used administrator privileged
User
Login phone web page used general user privileged
You can change the password used to login phone GUI in Password option.
In Password option, you can set several parameters as follow:
Default Setting
You can load the phone to the factory default setting in default setting option.
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Press the „Reset to Factory Setting‟ option ,the phone will load to factory default setting on
next reboot.
Auto Provision
When you open the auto provision function, the phone will auto provision if the phone
detect a higher software or kernel which are put on the software server. The detail
information about auto provision you can see the appendix.
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Auto Provision
Auto Provision
You can enable/disable auto provision by select on/off
Protocol
The protocol use for auto provision, it include tftp/http/ftp
Software Server URL
The server address of the auto provision
Username
The username provide by provision server
Password
The password provide by provision server
Auto Download Software
This used to auto download software from server
Auto Download Kernel
This used to auto download kernel from server
Auto Download Config File
This used to auto download config file from server
Broadsoft Compatibility
This used to compatible the broadsoft format‟s config file
Auto Download Expansion
Expansion must the phone support this feature. You can
make sure or not the phone model is it support with "P",
e.g. ES330N-E
Auto Download Enterprise
This used to auto download Enterprise Phonebook from
When use auto provision, you can set several parameters as follow:
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Phonebook
server
Auto Download Personal
Phonebook
This used to auto download personal phonebook from
server
Booting Checked
This used to checked the auto provision when phone
booting
Disable the phone while
booting checking
Off or On
Auto Provision Frequency
This used to set the time interval for auto provision
Auto Provision Time
This used to the specific time for auto provision
Auto Provision Next Time
Reset the Auto Provision Next Upgrading time.
AES Enable
You can enable/disable AES encrypt for auto provision
AES Key
The key of the AES
Auto Provision Now
This used to do auto provision immediately
TR069
220 Series IP Phone
When the telegraphy want to test IMS, you can use this function.
FTP Upgrade
You can upgrade the software, kernel and configure file for the phone use ftp.
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FTP Upgrade
Server IP
The ip address of the ftp server
Filename
The name of the file want to download from ftp server
Username
The username provide by ftp server
Password
The password provide by ftp server
Software Upgrade
Used to upgrade the software of the phone
Kernel Upgrade
Used to upgrade the kernel of the phone
Configuration
You can used update/backup to update/backup the configure file
of the phone
Phone Book
You can used update/backup to update/backup the phonebook of
the phone
EXT Module
You can used update/backup to update/backup the expansion of
the phone
When use ftp upgrade, you can set several parameters as follow:
TFTP Upgrade
You can upgrade the software, kernel and configure file for the phone use tftp.
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TFTP Upgrade
Server IP
The ip address of the tftp server
Filename
The name of the file want to download from ftp server
Software Upgrade
Used to upgrade the software of the phone
Kernel Upgrade
Used to upgrade the kernel of the phone
Configuration
You can used update/backup to update/backup the configure file
of the phone
Phone Book
You can used update/backup to update/backup the phonebook of
the phone
EXT Module
You can used update/backup to update/backup the expansion of
the phone
When use tftp upgrade, you can set several parameters as follow:
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HTTP Upgrade
You can upgrade the software, kernel and configure file for the phone use http.
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HTTP Upgrade
Select a File
Browse the software/kernel/config file you want to upgrade from
http
Software Upgrade
Used to upgrade the software of the phone
Kernel Upgrade
Used to upgrade the kernel of the phone
Configuration
You can used upload/download to upload/download the configure
file of the phone
XML Phone Book
You can used upload/download to upload/download the
phonebook of the phone
VCARD
One of the format with Phone book
EXT Module
You can used update/backup to update/backup the expansion of
the phone
Log
Debugging with IP phone
All Config File
Include Phone Book/ Config / Extern / Log/ Enterprise Phone
Book
When use http upgrade, you can set several parameters as follow:
Reboot
You can use reboot option to reboot the phone.
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When you press „Reboot‟, the phone will reboot.
Phone Status
You can see the currently status of the phone when use Phone Status option.
System Info
You can see the system information when used System Info option.
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Attention:
On this interface ,you can see the software and kernel which we used for test and this
user_manual is written base on this software and kernel.
This software version is V2.2.8.6-3279
This kernel version is v2.6.3
About
You can see the phone model when used About option.
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8.Appendix:
Auto Provision
1.Bulid TFTP/HTTP/HTTPS/FTP Server
1.1 The Auto Provision Working principle
1. Bulid the FTP/HTTP/HTTPS/FTP Server
2. Place the Auto Provision related file(configure file/software/kernel) in
server
3. The phone according to the the server URL and download the file to
update the
phone data or upgrade software/kernel
4. You can do 3 way to start Auto Provision:
* Booting Checked: Auto Provision when the phone booting after reboot.
* Auto Provision Now manually.
* timing Auto Provision
1.2 Bulid TFTP/HTTP/HTTPS/FTP Server
The auto provision Server don‟t distinguish the model of server,it only need
the server can support TFTP/HTTP/HTTPS/FTP protocol.
If you already build TFTP/HTTP/HTTPS/FTP Server,so you only need place
some related auto provision file in server and config the parameters in auto
provision web page.
If you don‟t have TFTP/HTTP/HTTPS/FTP Server,we can suggest you to
download the server in Internet by yourself.
Tftp server:cisco tftp or tftpdwin
Ftp server:Serv-U Server
Http server:hfs server
If you finished build your TFTP/HTTP/HTTPS/FTP Server,you can follow do
this:place some related auto provision file in server and config the parameters
in auto provision web page.
2.Place the configure file/software/kernel in Server
When the software or kernel auto-provision is enabled and want to run, IP
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Phone will check the software and kernel version at first, so we need make
some pre-configuration on the provisioning server.
2.1 Auto Provision for Software
1. Create a notepad file named“F000XXX.cfg” or “FD000XXX.cfg” (the
“XXX” is decided by the model of the IP phone you are using, for example,
if the model is ES620, the file name is “F000600.cfg”,the “FD” is decided
by the model of the IP phone with „N‟, for example,ES320N);
*Named rule of the file:
F000600.cfg: for ES620, ES610 and DS622;
F000400.cfg: for ES410 and DS412;
F000300.cfg: for ES310 and DS312;
F000200.cfg: for ES210 and DS212.
F000320.cfg: for ES320
F000330.cfg: for ES330
F000118.cfg: for HS118
F000108.cfg: for HS108.
F0WS620.cfg: for WS620
F0WS320.cfg: for WS320
FD000600.cfg: for ES620N
FD000400.cfg: for ES410N
FD000330.cfg: for ES330N
FD000320.cfg: for ES320N
FD000220.cfg: for ES220N
FD000110.cfg: for IP115
FD000120.cfg: for IP125
FD000100.cfg: for US101N and US102N and US103N
FD000108.cfg: for HS108PZ
FD0WS320.cfg: for WS320N
FD0WS220.cfg: for WS220N
FD0WS100.cfg: for WS102N
2. Open the notepad file “F000XXX.cfg” or “FD000XXX.cfg” and write the
new software name in it, the software file name format must like
this:S(2)_Phone Model_version+Version Number. the “S2_” decided by
the model of the IP phone with „N‟,for example,
ES620: the software name is like “S_ES620_version2.2.7.5-3077”
ES320N: the software name is like “S2_ES320N_version1.1.5.0-1147”
Other Model and so on.
Write down the new version you want to upgrade and save it on your
provisioning server.
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*Please note that if the version is not older than (and same as) the one on your
phone, auto-provision of your software would be not available.
3. After it, upload the new software to the TFTP/HTTP/HTTPS/FTP
provisioning server and complete the pre-configuration steps.
2.2 Auto Provision for Kernel
1. Create a notepad file named“K000XXX.cfg” or “KD000XXX.cfg”(the
“XXX” is decided by the model of the IP phone you are using, for example,
if the model is ES620, the file name is “K000600.cfg”, the “KD” is decided
by the model of the IP phone with „N‟, for example,ES320N);
*Named rule of the file:
K000600.cfg: for ES620, ES610 and DS622 and WS620;
K000400.cfg: for ES410 and DS412;
K000300.cfg: for ES310 and DS312 and ES320 and HS118 and WS320;
K000200.cfg: for ES210 and DS212 and HS108;
K000330.cfg: for ES330;
K000100.cfg: for US101 and US102 and US103.
KD000320.cfg: for ES320N and WS320N
KD000330.cfg: for ES330N
KD000220.cfg: for ES220N and WS220N
KD000100.cfg: for US101N and US102N and US103N and WS102N
KD000108.cfg: for HS108PZ
KD000110.cfg: for IP115
KD000120.cfg: for IP125
KD000400.cfg: for ES410N
KD000600.cfg: for ES620N
2. Open the notepad file “K000X00.cfg” or “KD000XXX.cfg” and write the new
kernel name in it, for example,
K_uImage_200_version2.2.9.bin: for ES210 and DS212 andHS108;
K_uImage_300_version2.2.9.bin: for ES310 and DS312 and ES320 and HS118
and WS320 and ES320 and ES330;
K_uImage_400_version2.2.9.bin: or ES410 and DS412;
K_uImage_600_version2.2.9.bin: for ES620, ES610 and DS622 and WS620;
K2_uImage_100N_version2.6.3.bin: all the model of the IP phone with „N‟,
ES320N and ES220N and ES330N and so on
Write the new version you want to upgrade and save it on your
provisioning server.
*Please note that if the version is not older than (and same as) the one on your
phone, auto-provision of your kernel would be not available.
3. After it, upload the new kernel to the TFTP/HTTP/HTTPS/FTP provisioning
server and complete the pre-configuration steps.
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2.3 Auto Provision for Configure file
1. Name of configuration file:
The configuration file on the provisioning server is named as the MAC address
of IP phone itself. Escene‟s IP phones support two different configuration files
for auto-provision:
1. Normal Configuration file:
Normal Configuration file is the configuration file of your Escene IP phone. You
can download it from your phone (You can see the following chapter to see
how to download a configuration file from Escene IP hone) and modify by
yourself.
If the phone model with „N‟,for example ES320N,please see this:
The Normal Configuration file can separate two part:
Global parameters configuration file:for example Audio Codecs、
Volume、Server URL and so on,make these global parameters to a
file,and can use by different model(model name come form web or
LCD menu),the filename format must be sys_model.xml
ES320N: sys_ES320N.xml
ES220N: sys_ES220N.xml
Reference XML documents:
Private parameters configuration file : for example Account
configuration that different phone,the filename format must be
MAC.xml,for example 00112233445.xml。
Reference XML documents:
If the phone model don‟t with „N‟, or example ES620,please see this:
If the IP phone‟s MAC address is 00:11:22:33:44:55, the normal configuration
file of it should be 001122334455.xml.
Reference XML documents :
2. Broadsoft Configuration files:
Broadsoft Configuration files support the format of Broadsoft IP-PBX. However,
you can use them for provisioning. There are two files should be set on your
provisioning server, they are also named by the MAC address of your phone
1. 001122334455.cfg: a configuration file for system settings, for example,
network, audio and so on.
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Configuration
file format detail.doc
2. 001122334455.txt: a configuration file for SIP accounts.
3.How to create the Configuration file
2. Download a configuration file from your phone:
You can download a configuration file from your phone by HTTP as follow:
1. Open the web page of your IP phone, click “Phone Maintenance”>“HTTP Upgrade”;
2. Then click “Download” of Configuration:
3. If you want to use this file to auto-provision, you just need to modify it by
yourself and rename it to the MAC address of your IP Phone with .xml
suffix.
3. create the Configuration file Manually
If you want to create the Configuration file Manually,you must read this
reference documents about the Configuration file format detail and you
may know the what mean parameters of the Configuration file:
2.4 Auto Provision for Expansion
The Extern.xml includes the settings of programmable buttons on the phone
and all Expansion Modules. All the phones can download the settings from a
same file and they will have the same settings (for example, Speed-dial, BLF
and so on).
*You can’t rename the file on the provisioning server. The file name is fixed
to Account1_Extern.xml.(Account1 is the first account you register)
Reference XML documents :
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2.5 Auto Provision for Enterprise Phonebook
Escene IP phone supports Enterprise Phonebook and Personal
Phonebook.They use same XML format,you can see the reference documents.
4. Enterprise Phonebook:
Enterprise Phonebook is used for all staffs in your office. All phones will
download a common phonebook for all staffs. The file‟s name must be
Enterprise_Phonebook.xml on your provisioning server and you can not
rename it.
Reference XML documents:
2.6 Auto Provision for Personal Phonebook
5. Personal Phonebook:
Personal Phonebook is individual for each IP phone. The file on your
provisioning server is named by the first account of your IP phone. If the IP
phone‟s first account is 1287, the Personal Phonebook of this phone is
1287_Phonebook.xml.
Reference XML documents:
3.Configure parameters in Auto Provision Web page
3.1 Auto Provision TFTP using DHCP Option 66
The following steps will descript auto-provision by TFTP. You also can use
HTTP and FTP for auto-provision with our phones.if you don‟t use option
66,you can jump to 3.2 section.
DHCP Server: (Microsoft Windows 2003 server)
3) Start up the “DHCP Management Console”;
4) Expand the DHCP scope which will contain the phones
5) Right-click on the “Scope Options” node
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string value:
192.168.0.201(TFTP Server IP Address);
6) Select “Configure Options”
7) In the “General” tab, scroll down the list of options and identify the option labeled “066 Boot Server Host Name”
8) Enable the “066 Boot Server Host Name” and enter the string value
according to the examples discussed previously
9) Click the “OK” button
3.2 Configure parameters in Auto Provision Web page
Login in IP Phone web:
1. Input the IP Phone‟s IP Address in browser;
2. Enter user root and password 159357 then open the web page;
3. Click “Phone Maintenance” and select “Auto Provision”;
4. select like as follows:
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It supports three protocols in Auto-Provision:TFTP,HTTP and FTP.
The format with provisioning server URL is:
TFTP:
TFTP://192.168.0.201(192.168.0.201 is the default Server IP address)
HTTP:
HTTP://192.168.0.201
HTTPS:
HTTPS://192.168.0.201
FTP:
FTP://192.168.0.201
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Note: You only need input the URL path, don‟t need input the filename.
For example:
You place the 001122334455.xml in tftp://192.168.0.201/abc/,you only
need input tftp://192.168.0.201/abc,please don‟t input
tftp://192.168.0.201/abc/
001122334455.xml.
Username: the user to login FTP/HTTP/HTTPS server
Password: the password of the user using to login FTP/HTTP/HTTPS server
*Username and password are available in FTP/HTTP/HTTPS only
(unavailable in TFTP).
Auto Download Software:
Download software from server and upgrade it automatically.
Auto Download Kernel:
Download kernel from server and upgrade it automatically.
Auto Download Config File:
Download configuration file from server and update it automatically.
BroadsoftCompatibility:
If you select this function, you need to put two configuration files (with
Broadsoft format) on the provisioning server. Otherwise, you can download
the configuration file from your phone via HTTP (regarding the steps, you
can refer to “Download a configuration file from your phone” in this
document.), modify it and upload it to the server for auto-provision.
Auto Download Expansion:
Download configuration file of the Programmable buttons on your phone or
Expansion Modules automatically.
Auto Download Enterprise Phonebook:
Download Enterprise Phonebook from server and update it automatically.
Auto Download Personal Phonebook:
Download Personal Phonebook from server and update it automatically.
Booting Checked:
Check all items you had selected and upgrade/update them when the phone
boot
Auto Provision Frequency:
The auto provision Frequency which you want.
Auto Provision Time:
The time you want to execute auto-provision.
Timing Auto Provision
Examples of Auto Provision Frequency and Time:
1. When you set the Auto Provision Frequency and disableAuto Provision
Time (set to None), the Auto Provision function will work after the
AutoProvision Frequency;
2. When you set both Auto Provision Frequency and Auto Provision Time, for
example:
You set the AutoProvision Frequency to 24 hours, and the Auto Provision
Time to 2:00 at 8:00 today (1, Jan), it will pass 24 hours at first and work at
the nearest 2:00, it means that the Auto Provision function will work at
2:00 on the day after tomorrow (3, Jan).
Therefore, if you want this function work at 23:00 tonight and it is 8:00 now,
you need to set the Auto Provision Frequency to 0 hours and the Auto
Provision Time to 23:00.
3. If you finished the config Auto Provision Frequency and Auto Provision
Time,you can click the button of “Reset Timing” and timing is finished.
4. Auto Provision Next Time show what next time start Auto Provision.
5. The 3 and 4 ponit only support in the phone model with „N‟,for example ES320N.
AES Encryption:
AES encryption is used for all the setting files of your phone (include
configuration file, Expansion file, Enterprise/Personal Phonebook etc. You just
need to enable the AES Encryption function and input the AES Key matching
the one on your server on.