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10. Troubleshooting
Escea gas fires communicate both to and from the fire and remote. This enables the remote to provide some basic
fault finding information that is useful in diagnosing faults with your gas supply or flue.
NOTE: The remote will take a minute or two to receive and display the error from the fire. Pressing the plus or minus
keys will update the remote.
Error Code Suggestion action
Electronics Over
Temp
The electronics have gone over temperature.
• Check for excess lint and dust build-up on the PCB/Controller.
• Ensure correct gaps are present around glass.
• Room air fans may be slowed or stalled. Remove firebox, check that fans
are plugged in, clean, and free turning.
Note: This error has a permanent lock out and will require the unit to be reset after
the initial error (turning the power to the fire o “at the wall” then on again after a
few seconds).
Flame Failure or
Power Flue trip
The fire has tried to light three times and failed.
• Check gas supply and check other gas appliances to see if they are aected. If you
have two separate LPG cylinders, switch over to the full bottle or contact your gas
supplier. You may need to retry igniting the fire a few times after re-establishing
gas supply.
• Check correct gas pressure to the appliance with all other appliances running.
• Check the electrode placement in relation to the pilot flame. Ensure it is well
enveloped in flame as per the diagram in the installation instructions. Ensure no
small coals have dropped onto the ignition electrodes between the burners.
• Ensure the electrode is not contacting any metalwork including the burners and
has the correct air gap.
Appliance Over
Temperature
Sensor Trip
The bimetallic snap disk mounted on the exhaust collector box has tripped.
• Check that fans are plugged in, cleaned, and free turning - room air fans may be
slowed or stalled.
• Check the regulator -being set too high may result in excess heat build-up.
• Check flues are securely connected at both ends - if the inlet flue is not
connected the appliance may draw warm air from the cavity.
• Check the jets