ES AWH9-V5+, AWH11-V5+ User Manual

Heat Pump

DC Inverter Air to Water

Before operating this product, please read the

instructions carefully and keep this manual for future use.

User’s manual

AWH9/11-V5+ MBG series

1. Before use

1.1 Safety precautions

1.2 Working principle

1.3 Main components

1.4 Specifications

2. Installation

2.2 Tools needed

2.3 Installation of the indoor control unit

2.4 Installation of the monoblock unit

2.5 Accessories

2.6 Wiring

2.7

2.8

2.9

3. Usage

3.1 Introduction of wired controller

3.2 Parameter setting overview

3.6

4. Maintenance

4.1 Attention

4.5

4.6

4.7

4.8 Trouble-shooting

5.1 Outlines and dimensions

5.2 Exploded view

5.3 Wiring diagram

2.1 General application system introduction

Installation of safety valve kit

3.3 Basic operation

4.2 Cleaning of water filter

4.3 Cleaning of plate heat exchanger

4.4 Gas charging Condenser coil Service of indoor control unit Service of monoblock unit

Water pipe connection Test run

3.4 Advanced setting

3.5 Failure code

Error code

Attached drawing

4 6 7 8

11 13 13 15 17 18 25 26 27

28 30 35 47 58 59

68 68 68 68 69 69 72 76

78 81 83

Catalogue

1. Before use

CautionWarning

Prohibition

1.1 Safety precautions

The following symbols are very important. Please be sure to understand their meaning, which concerns the product and your personal safety.

The installation, dismantlement and maintenance of the unit must be performed by qualified personnel. It is forbidden to do any changes to the structure of the unit. Otherwise injury of person or unit damage might happen.

To avoid electrical shock, make sure to disconnect the power supply 1 minute or more before servicing the electrical parts. Even after 1 minute, always measure the voltage at the terminals of main circuit capacitors or electrical parts and, before touching, make sure that those voltages are lower than the safety voltage.

User Ma nual

Be sure to read this manual before use.

For sanitary hot water, please always add a mixture valve before water tap and set it to proper temperature.

Ground wire

Use a dedicated socket for this unit, otherwise malfunction may occur.

The power supply to the unit must be grounded.

Do not touch the air outlet grill when fan motor is running.

Do not touch the power plug with wet hands. Never pull out the plug by pulling the power cable.

Water or any kind of liquid is strictly forbidden to be poured into the product, or may cause electric creepage or breakdown of the product.

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

1. Before use

Copper

Steel

Fuse

Main Power Cable

RCD

Indoor

control

unit

When the power cord gets loose or damaged, always get a qualified person to fix it.

It is mandatory to use a suitable circuit breaker for the heat pump and make sure the power supply to the unit corresponds to the specifications. Otherwise the unit might be damaged.

Disposal of Scrap Batteries(if there is).Please discard the batteries as sorted municipal waste at the accessible collection point.

Installation of a residual current device (RCD) having a rated residual operating current not exceeding 30 mA is advisable.

OFF

Please select the correct fuse or breaker as per recommended. Steel wire or copper wire cannot be taken as substitute for fuse or breaker. Otherwise, damages maybe caused.

Be aware fingers might be hurt by the fin of the coil.

This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

System water filling

T/P valve

Connect to heating/cooling system

Buffer tank

Connect to heat pump

One way valve

Filter

City water inlet

1. It's suggested to use pure water for filling the system.

2. If use city water for filling, please soften the water and add a filter. Note: After filling, the system of water system should be 0.15~0.6MPa.

1.2 Working principle

1. Before use

Water inlet

Water Outlet

Filter

Water pump

Heat

exchanger

Power supply

Four-way vavle

Compressor

Three-way valve

Refrigerant Filter

T-connector

Fan motor

Pressure check valve

Evaporator

Heating

Cooling

Operation panel

Cable gland

Water outlet

Water inlet

1.3 Main components

1. Before use

1.3.1 Indoor control unit

Press ur e Re li ef Valves

Electric box

Door

Electric box cover

Water pump

1.3.2 Monoblock unit

1. Before use

AW9-V5+

AW11-V5+

1. Before use

1.4 Specifications

Model Power Supply

V/Hz/Ph

AWH11-V5+

AWH9-V5+

220-240/50/1

Refrigerant

Max. Heating Capacity (1)

C.O.P (1)

Heating Capacity Min./Max.(1)

Heating Power Input Min./Max.(1)

C.O.P Min./Max.(1)

Max. Heating Capacity(2)

C.O.P (2)

Heating Capacity Min./Max.(2)

Heating power input Min./Max.(2)

C.O.P Min./Max.(2)

Max. Cooling Capacity(3)

E.E.R (3)

Cooling Capacity Min./Max.(3)

Cooling Power Input Min./Max.(3)

E.E.R Min./Max.(3)

Max. Cooling Capacity(4)

E.E.R(4)

Cooling Capacity Min./Max.(4)

Cooling Power Input Min./Max.(4)

E.E.R Min./Max.(4)

W/W

11.510.10

3.824.03

4.67/11.5

4.33/10.10

915/3029

975/2153

3.82/5.05

4.02/4.65

10.7

9.53

2.95

3.17

4.14/10.74.19/9.53

1218/36241230/2990

2.95/3.563.12/3.55

9.2

6.84

2.682.09

4.33/9.24.10/6.84

993/3465

1230/3280

2.685/4.11

2.09/3.32

6.745.05

2.15

1.58

2.17/6.742.34/5.05

924/31321080/3200

2.15/3.01.58/2.40

R410A/1.9

R410A/2.45

Circuit Max. Pressure

bar

Rated Power Water Pump

Compressor

Type

Quantity/System

Twin Rotary

Oil

Fan

Quantity

Airflow

Rated Power

m³/h

31003000

Allowable

Fan Flow

Face Area

Row-Fins/Inch

Tube.Dia

m²

Inch

0.8710.542

Type of Product

DC Inverter Air to Water Heat Pump Unit

Noise Level

Indoor/Outdoor

30/56

dB(A)

FV50S

3/8 O.D

2 Rows-14

30/56

1. Before use

NOTE:

(1) Heating condition: water in/out temperature:30℃/35℃, ambient temperature:DB/WB 7/6℃; (2) Heating condition: water in/out temperature:40℃/45℃, ambient temperature:DB/WB 7/6℃; (3) Cooling condition: water in/out temperature:23℃/18℃, ambient temperature:35℃; (4) Cooling condition: water in/out temperature:12℃/7℃, ambient temperature:35℃.

(5) The specifications are subject to change without prior notice.

For actual specifications of the unit, please refer to the specification stickers on the unit.

Net Dimension (L×D×H)

Packing Dimension (L×D×H)

Net Weight

Packing Weight

Outdoor Unit

Indoor Unit

Outdoor Unit

Indoor Unit

Outdoor Unit

Indoor Unit

Outdoor Unit

Indoor Unit

1215×415×7601064×353×754

500 495 210× ×

1310× ×830520

1130 460 904× ×

Water Side Heat Exchanger

Allowable Water Flow

Type

Water Pressure Drop

Piping Connection

Min. Water Flow

Rated Water Flow

Max. Water Flow

G1”

0.520.43

0.310.26

0.620.51

Material

Heating

Cooling

Operating Ambient Temp. range

Operating Inlet Water Temp. range

Water Volume

Kpa

Inch

L/S

℃ ℃ ℃

-25~46

0~55

7~75

4.5

Plate Heat Exchanger

Stainless Steel+Copper

Model

Type of Product

DC Inverter Air to Water Heat Pump Unit

600×520×260

AWH9-V5+ AWH11-V5+

500 495 210× ×

600×520×260

2. Installation

2.1 Application system introduction

To city water

Wate r disch arge outlet

De 25

De 3 2 De 3 2

De 40

De 4 0

De 2 5

De 3 2

UP S 2 5 / 8 0

热水出水

口G1

生活热

水补水

口

0℃

Application 1: Sanitary hot water

Hot wa ter outle t

City water inlet

Application 2: Floor heating system

Name

Drawing

Ball valve

One way valve

Filter

Drain outlet

30L buff er t ank

Floor heatin g distributi on sy ste m

Name

Drawing

Ball valve One way valve Filter Safe valve Air discharge valve Water pressure gauge Motor three way valve

Refrigerant pipe Hot water outlet pipe Hot water inlet Heating water outlet pipe Heating water inlet pipe Cooling/heating water outlet pipe

Cooling/heating water inlet pipe City water inlet pipe Sanitary hot water outlet pipe

Name

Drawing

2. Installation

De 3 2 De 3 2

De 4 0

De 2 5

De 3 2

UP S 2 5 / 8 0

Application 3: Heating and cooling system

Fan coil unit

Floor heatin g distributi on sy ste m

To city water

Drain outlet

30L buff er t ank

Wate r disch arge outlet

De 25

Name

Drawing

Ball valve One way valve Filter Safe valve Air discharge valve Water pressure gauge Motor three way valve

Refrigerant pipe Hot water outlet pipe Hot water inlet Heating water outlet pipe Heating water inlet pipe Cooling/heating water outlet pipe Cooling/heating water inlet pipe City water inlet pipe Sanitary hot water outlet pipe

Name

Drawing

The installation of the product should be handled by professional installers or under their instructions.

＞500mm

＞100mm ＞100mm

＞500mm

2. Installation

2.2 Tools needed

2.3 Installation of the indoor control unit

Most people already have the tools needed for installation: spirit level, pencil, crosshead screwdriver, drill, 8 mm. concrete drill bit, detection drill, square, tape measure or ruler, tape width 65 mm, hole saw about 80 mm (deviation in size may occur), knife and two adjustable spanners or pliers (and possibly torque wrench).

2.3.1 Installation notes

2) The indoor unit shall be placed in dry and well-ventilated environment.

3) Indoor unit mustn't be installed in an environment where volatile, corrosive or flammable liquid or gas exists.

The indoor control unit should be installed indoors and mounted on the wall, with water outlet

downwards.

control

Please choose a suitable position to install the indoor control unit as follows:

Enough space should be left around the indoor unit for futher maintenance.

2.3.2 Installation

Indoor unit should be mounted on the wall as per procedures below:

1) Take out the expansion bolts and mounting board from accessory and put the mounting board on the

wall horizontally; Mark on the wall the location for bolts through the holes on mounting board.

2) Drill holes with proper diameter for expansion bolts.

6) Hang the indoor unit onto the mounting board and make sure it's placed well before you let go

your hands. The installation is finished.

control

Unscrew the nuts out from the expansion bolts.

Fix the mounting board on the expansion bolts a little bit, but don't be too tight.

Use a hammer to pound the expansion bolts into the drilled holes. Fasten the nuts by turning the wrench

to fix the mounting board on the wall.

control

2. Installation

2 3

5 6

Note:

You must choose very firm wall for installation otherwise the bolts may get loose and unit be damaged!

If it's wood wall, please use self-tapping screws in accessory instead of bolts. Please hang

the mounting board directly onto the wood wall without drilling holes. The wood wall must be firm

enough. Wood walls that are too thin, too brittle or humid are not adequate for installation.

expansion

2.4 Installation of the monoblock unit

2.4.1 Installation notes

1) The monoblock unit can be located in a open space, corridor, balcony, and roof.

2) The unit shall be placed in dry and well-ventilated environment;

3) unit mustn't be installed in an environment where volatile, corrosive or flammable liquid or

gas exists.

4) Please don't install unit close to bedroom or living room, because there is some noise when

it's running.

5) When installing the unit in harsh climatic conditions, sub-zero temperatures, snow, humidity..., please

raise the unit above the ground by about 50cm.

6) Please ensure there is drainage system around the location, to drain the condensate water under

defrosting mode.

7) When installing the unit, tilt it by lcm/m for rain water evacuation.

9) Please don't install the indoor control unit and unit in damp locations, otherwise it may

cause short-circuit or corrosion of some components. The unit should be free from corrosive and

moisture surrounding. Otherwise the lifetime of the unit might be shortened.

10) Please ensure enough space around the unit, for better ventilation and maintenance.

Please refer to the illustration below.

monoblock monoblock

Monoblock

monoblock

If the unit is

installed in humid environment, electronic components may get corroded, or short-circuited because of

heavy humidity.

It's recommended to install an awning above the unit, to protect the snow from clogging in

the air inlet and outlet and ensure the normal running.

Install unit far away from the exhaust port of kitchen, to avoid oil smoke entering

into unit and adhering to heat exchanger. It's hard to clean up.

2. Installation

≥650mm

≥400mm

≥150mm( ）Back space

≥1500mm

()Front space

≥500mm

( )Above ground

2. Installation

2.4.2 Installation

User can either use the dedicated mounting bracket from the supplier, or prepare a suitable bracket for the

unit installation. Make sure the installation meets following requirements:

1) The unit must be installed on flat concrete blocks, or a dedicated mounting bracket. The bracket should

be able to support at least 5 times of unit’s weight.

2) All nuts must be tightened after the bracket is fixed; otherwise, it may cause damage to the equipment.

3) User should double check and make sure the installation of unit is firm enough.

4) The bracket can be of stainless steel, galvanized steel, aluminum and other materials as required by the

user.

5) Besides the mounting bracket, the user can also install the monoblock unit on two concrete blocks, or a

raised concrete platform. Please make sure that the unit is securely fastened after installation.

6) Please see the dimensions of unit when choose a suitable wall bracket. monoblock

≥500mm

◆ Hole for piping kits should lean to outside a little bit

(≥8 degrees), to keep rain water or condensate water

from flowing back indoors.

≥8°

Sleeve

Shield

2.5 Accessories

Accessories below are delivered together with the product . Please check in time. If there is any shortage or damage, please contact local distributor.

Name

Quantity

Picture

User’s manual

Drain pipe

Safety valve kit

User Ma nual

2. Installation

Indoor control unit bracket

Expansion bolts

Name

Quantity

Picture

Name

Quantity

Picture

TR-Room temperature sensor

TC-water temperature sensor for cooling TH-water temperature sensor for heating

Communication cable between indoor control unit and monoblock unit

Communication cable

Signal cable between indoor control unit and monoblock unit

TW-Water temperature sensor for hot water

◆

It is recommended to use a suitable circuit breaker for the heat pump; The power supply to the heat pump unit must be grounded. The wiring should be done by professional person. The wiring should be comply with the local industry regulation. The wiring should be done after the unit is powered off. Cable should be fixed tightly, to ensure it won’t get loose. Don't connect several parts of cables together to use. Make sure the power supply in the local coincide with the power supply marked in rating label. Make sure power supply, cable and socket can meet the requirement of the input power of the unit.

2.6 Wiring

2. Installation

Installation sketch

Signal cable between

indoor and outdoor unit

Main power in user side

Heat pump unit power supply

Aluminum foil electric heating piece power cable between indoor control unit and monoblock unit

Heat pump monoblock unit power supply

1) Heat pump unit power supply

Get a power cable in suitable length that complies to the local safety regulations.

Before wiring, open the indoor control unit front panel and take off the electronic box cover.

A. Insert one end of this cable through the cable gland on bottom of the indoor control unit, and connect it with heat pump power supply terminals (G, N, L).

B. Fasten the cable gland to ensure the cable won't get loosen.

C. Connect the other end to the city power supply.

2. Installation

G N

2. Installation

2) Monoblock unit power supply.

Get a power cable in suitable length that complies to the local safety regulations.

A. Insert one end of this cable through the cable gland on back of the outdoor control unit, and connect it with heat pump power supply terminals (G, N, L).

B. Fasten the cable gland to ensure the cable won't get loosen.

C. Connect the other end to the city power supply.

2. Installation

When connecting the power cable between the monoblock unit and indoor control unit, cables connected to the terminal block in indoor control unit must match these in monoblock unit. For example, if the terminals and power cables are connected as →gree/yellow cable, L→red cable, N→blue cable, the connections in the monoblock unit should be in the same way.

3) Aluminum foil electric heating piece power cable between indoor control unit and monoblock unit

Prepare a 3 cores power cable with suitable length that complies the local safety regulations,

A. Insert one end of this cable through the cable gland on top of the indoor control unit, and connect this power cable to "Outdoor unit” on indoor control unit terminal block.

B. Fasten the cable gland to ensure the cable won't get loosen.

Connect cable between indoor control unit and monoblock unit to correspondent terminal block

according to the wiring diagram. Fasten the cable gland to ensure the cable won't get loosen.

Sho wn as "Ou tdoor u nit " on wi ring di agram

For more solid connection, for that cables that need to be connected with terminals:.

1.Please try to use solid ware instead of strand wire.

2.If stranded wire is used, please make a pin terminal on the end.

3.The stripped length of the wire should be no shorter than 10mm.

Warning. Electric heater for water lines inside outdoor cabinet must be attached. Pipe insulation must be able to hold 120℃. Separate power supply to heater.

Water pipe connected between monoblock unit and house (water pipe in between should not longer than 50cm.)

2. Installation

Copper or Steel water pipe,28mm

Electric heating cable.

Aluminum foil, reflex heat back to water pipe.

Insulation, that can hold temperature over 120℃

Power and signal cables

Wrapping material.

2. Installation

4) Signal cable between indoor control unit and monoblock unit

10M communication cable is packed in accessories bag.

A. Insert one end of this cable through the cable gland on top of the indoor control unit, and connect this cable to A, B, on terminal block.

B. Fasten the cable gland to ensure the cable won't get loosen.

Take off the electric box cover, and connect the other end of communication cable to correspondent terminal block through cable gland. Fix the cable with cable gland after cable is well connected. A, B, on monoblock unit should be connected with A, B on indoor control unit, otherwise unit will show communication failure.

corresponding with each other

2. Installation

5) Sensor cables

Take all sensors and communication cables out from the accessories bag. Connect the sensors together with the quick connectors on communication cables. After done, insert communication cables (the end without quick connector) that have no quick connector through cable gland, and connect them to the correspondent terminals on terminal block.

TR-Room temperature sensor

TUP-Coil temperature sensor

TUI-Water inlet temperature sensor

Connect these sensors with communication cables by quick connector, and then connect communication cable (the end without quick connector) with terminal block. (These sensors are packed inside the accessories bag).

TUP/TUI/TUO(terminal of indoor PCB and outdoor sensor) are connected to the terminal board, connect via cushion cable.

Place all sensors in right positions

Sensor cable connection

Indoor control

Communication cable

CO M

TU I

CO M

TU O

CO M

TU P

CO M

TU I

CO M

TU O

CO M

TU P

CO M

TC-water temperature sensor for cooling TH-water temperature sensor for heating

TW-Water temperature sensor for hot water

2. Installation

Install the electric box cover on indoor control unit and electric box cover on monoblock unit back, and close the door of indoor control unit.

2.7 Installation of safety valve kit

1) Install the safety valve kit to the connector on top of indoor control unit.

2) Connect the drainage pipe to safety valve outlet.

2. Installation

+ 60 hidden pages

ES AWH9-V5+, AWH11-V5+ User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual