© 2016 erie water treatment TM-EN-ULTRA-Rev2016.01
Technical Manual
WATER SOFTENER
TABLE OF CONTENT
Page 2
Table of content ...................................................................................................................Page 2
Warning & Safety instructions ..............................................................................................Page 3
Operating conditions & Requirements .................................................................................Page 4
Installation ...........................................................................................................................Page 5
Start-up ................................................................................................................................Page 6
Electronic control panel .......................................................................................................Page 7
Maintenance ........................................................................................................................Page 12
Hydraulic flow diagrams - Eco ..............................................................................................Page 14
Hydraulic flow diagrams - Eco+ .............................................................................................Page 15
Troubleshooting ...................................................................................................................Page 16
Electrical wiring diagrams ....................................................................................................Page 18
Default configuration parameter settings.............................................................................Page 19
Exploded view - Ultra 14L - System ......................................................................................Page 20
Exploded view - Ultra 14L - Control valve assembly ..............................................................Page 22
Exploded view - Ultra 20L, 27L, 34L - System ........................................................................Page 24
Exploded view - Ultra 20L, 27L, 34L - Cover assembly ...........................................................Page 26
Exploded view - Valve body assembly - Eco ..........................................................................Page 28
Exploded view - Valve body assembly - Eco+ .........................................................................Page 30
Exploded view - Valve body assembly ..................................................................................Page 32
Technical data - Eco .............................................................................................................Page 34
Technical data - Eco+ ............................................................................................................Page 35
WARNING & SAFETY INSTRUCTIONS
Page 3
Before you begin the installation of the appliance, we advise you read
and carefully follow the instructions contained in this manual. It contains
important information about safety, installation, use and maintenance of
the product. The actual system that you have received, may differ from
the pictures/illustrations/descriptions in this Technical Manual.
Failure to follow the instructions could cause personal injury or damage
to the appliance or property. Only when installed, commissioned and
serviced correctly, the appliance will offer you many years of trouble-free
operation.
The appliance is intended to 'soften' the water, meaning it will remove
hardness minerals; it will not necessarily remove other contaminants
present in the water. The appliance will not purify polluted water or make
it safe to drink!
Installation of the appliance should only be undertaken by a competent
person, aware of the local codes in force. All plumbing and electrical
connections must be done in accordance with local codes.
Before setting up the appliance, make sure to check it for any externally
visible damage; do not install or use when damaged.
Use a hand truck to transport the appliance. To prevent accident or
injury, do not hoist the appliance over your shoulder. Do not lay the
appliance on its side.
Keep this Technical Manual in a safe place and ensure that new users are
familiar with the content.
The appliance is designed and manufactured in accordance with current
safety requirements and regulations. Incorrect repairs can result in
unforeseen danger for the user, for which the manufacturer cannot be
held responsible. Therefore repairs should only be undertaken by a
competent technician, familiar and trained for this product.
In respect of the environment, this appliance should be disposed of in
accordance with Waste Electrical and Electronic Equipment
requirements. Refer to national/local laws and codes for correct recycling
of this appliance.
OPERATING CONDITIONS & REQUIREMENTS
Page 4
OPERATING PRESSURE MIN-MAX: 1,4-8,3 bar / 20-120 psi
this appliance is configured to perform optimally at an
operating pressure of 3 bar (45 psi) ±½ bar (7 psi); in case of a
lower or higher operating pressure the performance may be
affected negatively!
check water pressure regularly.
take into account that night time water pressure may be
considerably higher than day time water pressure.
install a pressure reducer ahead of the appliance if necessary.
OPERATING TEMPERATURE MIN-MAX: 2-48 °C / 35-120 °F
do not install the appliance in an environment where high
ambient temperatures (e.g. unvented boiler house) or freezing
temperatures can occur.
the appliance cannot be exposed to outdoor elements, such as
direct sunlight or atmospheric precipitation.
do not install the appliance too close to a water heater; keep at
least 3 m (10 ft) of piping between the outlet of the appliance
and the inlet of the water heater; water heaters can sometimes
transmit heat back down the cold pipe into the appliance;
always install a check valve at the outlet of the appliance.
ELECTRICAL CONNECTION:
the appliance only works on 24VAC; always use it in
combination with the supplied transformer.
make sure to plug the transformer into a power outlet, which is
installed in a dry location, with the proper rating and overcurrent protection.
INSTALLATION
Page 5
Picture 1
To facilitate the installation, you may want to remove the
main cover from the appliance (Ultra Mini only).
BLUE CAP OF COVER
To reduce the shipping dimensions, the blue cap of the cover
is NOT installed onto the appliance, but delivered separately
with 2 stainless steel mounting screws. It needs to be
assembled upon installation of the appliance.
Picture 2
1. Remove the 2 stainless steel mounting screws from the
blue cap.
2. Open the cover in order to have access the inside of the
cover:
Ultra Mini: pull the cover upwards and/or forwards
and remove it from the brine cabinet.
Ultra Maxi: flip the cover up.
3. At the outside of the cover, put the blue cap in the correct
position and fix it to the cover by screwing the 2 stainless
steel mounting screws into the corresponding brass
threaded inserts in the bottom of the blue cap.
INLET & OUTLET
Check the water pressure at the place of installation of
the appliance; it should never exceed 8,3 bar.
In case of high concentration of impurities in the inlet
water, we recommend the installation of a sediment filter,
ahead of the appliance.
We strongly recommend the use of flexible hoses to
connect the appliance to the water distribution system; use
hoses with a large diameter in order to limit the pressure
loss.
If the appliance is not equipped with the factory bypass
(optional), we strongly recommend to install a 3-valve
bypass system (not included with this product!) to isolate the
appliance from the water distribution system in case of
repairs. It allows to turn off the water to the appliance, while
maintaining (untreated) water supply to the user.
WITH FACTORY BYPASS (optional)
Picture 3
= mains water supply (untreated water)
= inlet of appliance (untreated water)
= outlet of appliance (treated water)
= house/application (treated water)
1. Screw the factory bypass onto the elbow connections of
the appliance (&); make sure to install the gasket
seals. Tighten the nuts firmly by hand.
2. Screw the connection kit with nuts onto the factory
bypass (&); make sure to install the gasket seals.
Tighten the nuts firmly by hand.
3. Connect the mains water supply to the adaptor on the
inlet port of the factory bypass ().
4. Connect the house/application to the adaptor on the
outlet port of the factory bypass ().
WITH 3-VALVE BYPASS SYSTEM (not included)
Picture 4
= mains water supply (untreated water)
= inlet of appliance (untreated water)
= outlet of appliance (treated water)
= house/application (treated water)
1. Install the 3-valve bypass system.
2. Screw the connection kit with nuts onto the elbow
connections of the appliance (&); make sure to install
the gasket seals. Tighten the nuts firmly by hand.
3. Connect the 3-valve bypass system to the adaptors on the
in () and out () elbow connections.
4. Connect the mains water supply to the inlet of the 3-valve
bypass system ().
5. Connect the house/application to the outlet of the 3-valve
bypass system ().
DRAIN
We recommend the use of a stand pipe with air trap.
To prevent backflow from the sewerage system into the
appliance, always install and use the included air gap with
double hose barb, to connect the drain hoses to the
sewerage system.
Always use separate drain hoses for the control valve
(evacuation of rinse water) and the cabinet's overflow.
Lay-out the drain hoses in such a way that pressure loss
is minimized; avoid kinks and unnecessary elevations.
Make sure that the sewerage system is suitable for the
rinse water flow rate of the appliance.
Picture 5
1. Install the air gap to the sewerage system; it fits over a
32 mm pipe or inside a 40 mm pipe adaptor. Ensure a
permanent and watertight connection.
2. Connect a 13 mm hose to:
Ultra Mini: the drain solenoid of the control valve ();
secure it by means of a clamp.
Ultra Maxi: the adaptor on the drain line extender of
the control valve (); secure it by means of a clamp.
3. Run the drain hose to the air gap and connect it to one of
the hose barbs; secure it by means of a clamp. This drain
line operates under pressure, so it may be installed higher
than the appliance.
4. Connect a 13 mm hose to the cabinet overflow elbow,
located at the back side of the water softener; secure it
by means of a clamp.
5. Run the drain hose to the air gap and connect it to the
other hose barb; secure it by means of a clamp. This drain
line does NOT operate under pressure, so it may NOT be
installed higher than the appliance.
START-UP
Page 6
ELECTRICAL
Picture 6
1. Plug the transformers output lead into the socket on the
appliances power cord; secure it by means of the
TwistLock clamp.
2. Plug the transformer into an electrical outlet.
PRESSURIZING
3. Make sure the bypass system is in 'bypass' position.
4. Make sure the electronic controller of the appliance is in
service mode.
5. Open the mains water supply.
6. Open a cold treated water faucet nearby the appliance
and let the water run for a few minutes until all air is
purged and all foreign material that may have resulted
from the installation is washed out; close the tap.
7. Gently pressurize the appliance, by putting it into service:
factory bypass:
1. open the 'outlet' valve;
2. slowly open the 'inlet' valve.
3-valve bypass:
1. close the 'bypass' valve;
2. open the 'outlet' valve;
3. slowly open the 'inlet' valve.
8. After 2-3 minutes, open a cold treated water faucet
nearby the appliance and let the water run for a few
minutes until all air is purged from the installation and the
resin bed is rinsed (it is normal for the rinse water to show
some discoloration!); close the tap.
9. Check the appliance and all hydraulic connections for
leaks.
After the first regenerations of the appliance, some
slight discoloration of the treated water might occur. This is
totally harmless and will disappear rapidly!
BRINE CABINET
10. Add water conditioner salt to the brine cabinet.
ELECTRONIC CONTROL PANEL
11. Program the electronic controller.
ADJUSTMENT RESIDUAL HARDNESS
WITH FACTORY BYPASS (optional)
Picture 7
12. Adjust the residual hardness of the water that leaves the
appliance, by means of the adjusting screw, incorporated
in the ‘outlet’ valve of the factory bypass:
to raise the residual hardness: turn the screw counter
clockwise; usually 1 turn corresponds to a residual
hardness of ±4 °f (±2 °d), 2 turns to ±8 °f (±4 °d).
to reduce the residual hardness: turn the screw
clockwise.
PERFORM REGENERATION
13. Manually initiate a regeneration, by pressing the scroll
button repeatedly until the display shows:
14. Leave the water softener in this position; the countdown
timer will countdown to 0 sec and start a regeneration.
Regen in 10 sec
ELECTRONIC CONTROL PANEL
Page 7
Picture 8
symbol
button
function
SCROLL
to advance to the next
parameter
UP
to increase the value of the
parameter
DOWN
to decrease the value of the
parameter
POWER-UP
After power-up the display will show the installed software
version for a period of 5 seconds; f.e.:
POWER FAILURE
In the event of a power failure, the program will remain
stored in the NOVRAM® during an undefined period, while
the SuperCap will maintain the correct time of day during a
period of several hours; consequently, in case of prolonged
power failure, the time of day might not be maintained; if this
happens, the time of day will be reset to 8:00 when the power
supply is re-established, while the indication will flash,
indicating that the time of day needs to be set.
When the power failure occurs during the execution of an
automatic regeneration, the appliance will immediately
return to the service mode; when the power supply is reestablished, the appliance will resume the regeneration.
TIMER FAILURE
In the event of a timer failure, the display will show the
message:
If powering off/on the appliance doesn’t solve this problem,
professional service is required.
MAINTENANCE REMINDER
Once the maintenance interval is reached, the display will
intermittently show the message:
While the appliance will continue to operate normally, it is
recommended to have preventive maintenance performed
by a professional.
To reset the maintenance reminder, simply access the
configuration parameters programming mode.
SERVICE MODE
In service mode the display shows:
on 1st line: the time of day and the remaining capacity;
on 2nd line: the total volume of water used since start-up.
REGENERATION MODE
In regeneration mode the display shows the actual
regeneration cycle and, where relevant, the total remaining
regeneration time and remaining cycle time:
The appliance can be reset to service mode at any time by
pressing the scroll button, as such manually advancing it
through the regeneration cycles.
CHECKING THE FLOW METER
In case of water usage, the remaining capacity counter in the
service display will count back per unit, i.e. per litre. This way
the correct functioning of the water meter can be verified.
MANUAL REGENERATION
It is possible to manually initiate an immediate regeneration
or a delayed regeneration (at the preprogrammed time of
regeneration).
1. Press the scroll button repeatedly until the display
shows:
If the control panel is left in this position, the
countdown timer will countdown to 0 sec and start an
immediate regeneration.
To cancel this mode, press the scroll button before
the countdown timer has reached 0 sec; the display
will show:
If the control panel is left in this position, a delayed
regeneration will be started at the indicated
preprogrammed time of regeneration.
To cancel this mode, press the scroll
button
repeatedly; the control panel will return to the service
mode.
EZ2L4d EZ2LPBr13
Service Required
BRINE FILL
REGEN PENDING
Rgn:XXX CycY:ZZZ
8:01 1000L –
TotVol: 1234567L
Regen in 10 sec
8:01 1000L –
Maintenance Now
Regen @ 2:00
ELECTRONIC CONTROL PANEL
Page 8
SALT LEVEL ALARM
The electronic control panel is equipped with a salt level
alarm, that will periodically remind the user to check the salt
level inside the brine cabinet and to refill it with water
conditioner salt if necessary. When the salt level alarm is
triggered, the following will happen:
1. the backlight of the display will flash on/off, to attract the
users attention;
2. the display will show:
After refilling the brine cabinet, simply push the down
button to reset the salt level alarm. If any other button is
pushed, the salt level alarm will be cancelled, but not reset,
meaning it will be activated again after the next regeneration!
If the brine cabinet is refilled by the user with water
conditioner salt, before the salt level alarm is activated, it is
possible to reset the salt level alarm.
1. Press the scroll button; the display will show:
Press the down button to reset the salt level alarm.
HOLIDAY MODE
It is possible to put the appliance in holiday mode; this will
prevent automatic regeneration from taking place, yet will
ensure the appliance is automatically regenerated at the end
of the holiday cycle.
1. Press the scroll button repeatedly until the display
shows:
Press the up or down button to activate the
holiday mode by setting the number of full days away
from home, or deactivate the holiday mode (OFF).
Once the control panel is back in service mode, the display
will show:
The holiday mode is automatically cancelled when a
regeneration is manually initiated!
PROGRAMMING INSTRUCTIONS -
BASIC SETTINGS
Before entering the programming mode, make sure that
the appliance is in service mode.
In case no button is pressed in a period of 5 min, the
control panel will automatically return to the service mode;
any changes made will NOT be saved!
1. Press the scroll button and hold it for 2 sec until the
display shows:
Press the up or down button to set the
language.
2. Press the scroll button again; the display will show:
Press the up or down button to set the time of
day.
3. Press the scroll button again; the display will show:
Press the up or down button to set the unit of
measure for water hardness. Make sure it is identical
to the unit of measure of the water hardness test kit
or water analysis report that is used to determine the
hardness of the incoming untreated water!
4. Press the scroll button again; the display will show:
Press the up or down button to set the hardness
of the incoming untreated water.
5. Press the scroll button again; the display will show:
Press the up or down button to save the settings
into the NOVRAM® and exit the programming mode.
Check salt level
To reset push
Salt Added?
To reset push
Holiday: OFF
Language:English
Set time: 8:01
Set hardn: XX °f
HardUnit: °f
Exit
8:01 Holiday
TotVol: 1234567L
ELECTRONIC CONTROL PANEL
Page 9
PROGRAMMING INSTRUCTIONS -
CONFIGURATION PARAMETERS
All configuration parameters on this appliance have
been pre-programmed in the factory, to offer optimal
performance in a wide range of applications and situations.
See table at the end of this manual for default configuration
parameter settings.
Before entering the programming mode, make sure that
the appliance is in service mode.
In case no button is pressed in a period of 5 min, the
control panel will automatically return to the service mode;
any changes made will NOT be saved!
1. Press the scroll button and hold it for 6 sec until the
display shows:
2. Within 10 sec, press the up button; the display will
show:
Press the up or down button to set the units of
measure (Metric or US).
3. Press the scroll button again; the display will show:
Press the up or down button to activate the
maintenance reminder function by setting the
maintenance interval, or deactivate the maintenance
reminder function.
4. Press the scroll button again; the display will show:
Press the up or down button to set the
exchange capacity per litre of resin.
5. Press the scroll button again; the display will show:
Press the up or down button to set the age
correction factor (%/year) to compensate for capacity
loss of the resin due to aging.
6. Press the scroll button again; the display will show:
Press the up or down button to set the volume
of resin.
7. Press the scroll button again; the display will show:
Press the up or down button to set the number
of days between regenerations.
8. Press the scroll button again; the display will show:
Press the up or down button to set the length
of the regeneration cycle.
Press the scroll button again to advance to the next
regeneration cycle.
Eco
Refill Cycle 1
Brine preparation
Cycle 2
Brine draw/slow rinse
Cycle 3
9. Press the scroll button again; the display will show:
Press the up or down button to set the type of
water meter sensor.
10. Press the scroll button again; the display will show:
Press the up or down button to set the
regeneration mode:
Dlyd/Immd: when the remaining capacity equals
the reserve capacity, a delayed regeneration is
started at the programmed time of regeneration;
however when the remaining capacity equals 0
before the programmed time of regeneration is
reached, an immediate regeneration is started.
Immediate: when the remaining capacity equals
0, an immediate regeneration is started.
Delayed: when the remaining capacity equals the
reserve capacity, a delayed regeneration is
started.
11. Press the scroll button again; the display will show
(only when the regeneration mode was set to 'Delayed' or
'Dlyd/Immd'):
Press the up or down button to set the time of
regeneration.
Cycle 1: XXX sec
System Check
Regen @ 2:00
Units:Metric
Resin:XXX liters
Age corr.: 1.0%
Override: 7 days
Regen:Dlyd/Immd
MTR:
SNAP
SENSOR
ExCap:5.1°f M3/L
MaintInt: 24mths
ELECTRONIC CONTROL PANEL
Page 10
12. Press the scroll button again; the display will show:
Press the up or down button to activate or
deactivate the salt level alarm function.
13. Press the scroll button again; the display will show:
Press the up or down button to set the salt level
alarm interval (= number of regens after which the salt
level alarm is activated).
14. Press the scroll button again; the display will show
(only when the regeneration mode was set to 'Dlyd' or
'Dlyd/Immd'):
Press the up or down button to set the reserve
capacity:
Variable: the reserve capacity is calculated
automatically, based on the registered daily water
usage.
Fxd: press the scroll button again and press the
up or down button to set the reserve
capacity to a fixed amount.
15. Press the scroll button again; the display will show:
Press the up or down button to set the function
of the auxilliary contact:
Regen: aux. contact is powered during entire
regeneration (does not include refill and brine
preparation cycles!).
Chlor.Cell: aux. contact is powered at start of
brine draw/slow rinse cycle. Press the scroll
button again and press the up or down
button to set the duration of activation of the
chlorination cell.
Maintenance: aux. contact is powered when
maintenance reminder is triggered.
Error: aux. contact is powered when timer failure
occurs.
Light: aux. contact is powered when display
backlight is activated.
Salt alarm: aux. contact is powered when salt
level alarm is triggered.
16. Press the scroll button again; the display will show:
Press the up or down button to save the settings
into the NOVRAM® and exit the programming mode.
DIAGNOSTICS MODE
In the Diagnostics mode several operating parameters
can be consulted; particularly during a service intervention,
these parameters can be helpful to identify the cause of a
problem or malfunction.
Before entering the Diagnostics mode, make sure that
the appliance is in service mode.
In case no button is pressed in a period of 5 min, the
control panel will automatically return to the service mode!
ACCESSING THE DIAGNOSTICS MODE
1. Press the scroll button and hold it for 6 sec until the
display shows:
2. Within 10 sec, press the down button; the display will
show:
You are now in the Diagnostics mode.
Press the scroll button to advance to the next
diagnostics parameter.
AVAILABLE DIAGNOSTICS PARAMETERS
Regen X days ago: number of days since last
regeneration.
In Srvc: total number of days in service.
# of Regens: total number of regenerations since
installation.
TotVol: total volume of treated water since installation.
LastSet: number of days since last change of configuration
parameter or hardness of incoming untreated water.
InstFlow: instantaneous flow rate through appliance.
AvgVol: calculated average daily water usage.
LastRgn@: consumed capacity at last regeneration.
Capacity: calculated capacity between regenerations.
TotAgeCorr: total accumulated age correction factor.
MaintCnt: current status of maintenance reminder
counter (counting up).
MP Resets: number of resets of microprocessor.
Memory Reset: number of corrupt memory start-ups.
CapToUse: remaining capacity.
Fill: length of refill cycle of last regeneration.
Alarm count: current status of salt level alarm counter
(counting up).
Reserve: calculated reserve capacity.
EZ2L4d EZ2LPBr13: software version.
EXITING THE DIAGNOSTICS MODE
1. Press the scroll button repeatedly until the display
shows:
Press the up or down button to exit the
Diagnostics mode.
Exit
Rsrv Variable
Salt alarm: ON
Alarm interval:
9 Regens
AUX: Regen
System Check
Regen XXdays ago
Exit
MAINTENANCE
Page 11
ROUTINE CHECKS
Regularly the user should perform a basic check to verify if the
appliance is functioning correctly, on the basis of the
following control points:
1. Check settings of electronic control panel.
2. Measure water hardness before/after appliance.
3. Check drain line from control valve; there shouldn’t be
any water flow (unless appliance is in regeneration).
4. Check drain line from cabinet overflow; there shouldn’t
be any water flow.
5. Check appliance and surrounding area; there shouldn’t be
any water leakages.
BYPASSING THE APPLIANCE
Occasionally it may be necessary to put the appliance
hydraulically in bypass, i.e. to isolate it from the water
distribution system; f.e.:
in case of an urgent technical problem;
when it is not necessary to supply treated water to the
house/application (refill swimming pool, irrigation,...).
WITH FACTORY BYPASS (optional)
Picture 9.a
SERVICE POSITION
= inlet valve to appliance is OPEN
= outlet valve from appliance is OPEN
Picture 9.b
BYPASS POSITION
= inlet valve to appliance is CLOSED
= outlet valve from appliance is CLOSED
Picture 9.c
MAINTENANCE POSITION
= inlet valve to appliance is OPEN
= outlet valve from appliance is CLOSED
WITH 3-VALVE BYPASS SYSTEM (not included)
Picture 10.a
SERVICE POSITION
= bypass valve is CLOSED
= inlet valve to appliance is OPEN
= outlet valve from appliance is OPEN
Picture 10.b
BYPASS POSITION
= bypass valve is OPEN
= inlet valve to appliance is CLOSED
= outlet valve from appliance is CLOSED
Picture 10.c
MAINTENANCE POSITION
= bypass valve is OPEN
= inlet valve to appliance is OPEN
= outlet valve from appliance is CLOSED
WATER CONDITIONER SALT
Picture 11
The appliance needs 'brine' for its periodic regenerations. This
brine solution is made from water, that is automatically dosed
in the brine cabinet by the control valve, and water
conditioner salt. The user should make sure that the brine
cabinet is always kept full of water conditioner salt. Therefore
he should periodically check the salt level inside the brine
cabinet and refill it if necessary; the salt level alarm will
remind him of this on a regular basis. The salt lid can be
removed completely to facilitate refilling.
Ideally the level of water conditioner salt inside the brine
cabinet is kept between 1/3 and 2/3. A lower level of water
conditioner salt can cause insufficient brine saturation,
resulting in a loss of softening capacity. A higher level of water
conditioner salt can cause salt bridging (hard crust or salt
bridges in the brine cabinet). When you suspect salt bridging:
carefully pound on the outside of the brine cabinet to
break loose the salt bridges;
using a broom (or like blunt tool) carefully push the salt to
break it apart;
pour warm water over the top of the salt to dissolve it.
APPEARANCE
To retain the appearance of the appliance, simply wipe it with
a damp cloth or clean it with a mild soap solution; never use
abrasive cleaners, ammonia or solvents.
RESIN CLEANER
Other contaminants (f.e. iron) present in the feed water can
cause the resin bed to foul up, resulting in a loss of softening
capacity. An approved resin cleaner can be used periodically
to thoroughly clean the resin bed.
SANITIZING THE APPLIANCE
This appliance is manufactured from premium quality
material and assembled in safe conditions to assure it is clean
and sanitary. If installed and serviced correctly, this appliance
will not infect or contaminate your water supply. However, as
in any 'device' plumbed-in in your water distribution system,
a proliferation of bacteria is possible, especially in case of
'stagnant water'. Therefore this appliance is equipped with a
'days override' feature, that will automatically rinse the resin
bed periodically, even in case of low or absence of water
usage.
If the power supply to the appliance is disconnected for a
longer period of time, we recommend, when the power
supply is re-established, to manually initiate a complete
regeneration.
HYDRAULIC FLOW DIAGRAMS - ECO
Page 12
SERVICE REFILL BRINE PREP. BRINE DRAW SLOW RINSE
SERVICE REFILL
BRINE PREPARATION BRINE DRAW / SLOW RINSE
HYDRAULIC FLOW DIAGRAMS - ECO+
Page 13
SERVICE REFILL BRINE PREP. BACKWASH BRINE DRAW SLOW RINSE FAST RINSE
SERVICE REFILL
BRINE PREPARATION BACKWASH
BRINE DRAW / SLOW RINSE FAST RINSE
TROUBLESHOOTING
Page 14
P
ROBLEM
CAUSE S
OLUTION
Hard (untreated) water
to service
Open or defective bypass
Close
or replace
bypass
Appliance
in regeneration
Wait until regeneration finishes or
manually
advance regeneration to end
No salt in brine
cabinet
Add salt an
d initiate regeneration manually
Salt bridging
Break salt bridge(s)
and initiate regeneration
manually
Change in raw water hardness
Measure
the
hardness
of the incoming untreated
water and adjust programming accordingly
Appliance
fails to
start a
regenerat
ion Refer to problem “
Appliance
fails to
start a
regeneration”
Control v
alve fails to draw brine
Refer to problem “Valve fails to draw brine”
Decreasing exchange capacity of resin
Clean or replace resin bed
Loss of resin
Refer to problem “Loss of resin”
Leak at riser tube
Verify that riser tube is seated correctly and is not
cracked
Residual hardness in
treated water
Bypass not completely closed
Close bypass
Appliance
fails to
start
a regeneration
Faulty electrical supply
Verify electrical service (fuse, transformer,...)
Defective flow meter
Clean and/or replace flow meter
Defective PCB
Replace PCB
Defective drain solenoid
Replace drain solenoid
Body stem
assembly switches continuously
Check operating pressure; must be higher than 1,4
bar
Appliance
uses too
much salt
Excessive water in brine
cabinet
Refer to problem “Excessive water in brine
cabinet
” System
regenerates too frequently
Verify program
Excessive water in
brine cabinet
Control v
alve fails to draw brine
Refer to problem “Control v
alve fails to draw brine”
Improper
re
fill time setting
Verify that
re
fill time corresponds to the proper salt
level and amount of resin
Missing refill flow
control
Verify that
refill
flow control is installed and
properly sized
Leak from
control valve to brine cabinet
Clean or replace plunger and solenoid diaphragm of
refill solenoid
Salt taste in treated
water
Excessive water in brine tank
Refer to problem “Excessive water in brine tank”
Injector undersized
Verify injector selection
Improper brine/slow rinse time setting
Verify that brine/slow rinse time corresponds to the
proper salt level and amount of resin
Loss of water pressure
Mineral or iron build
-
up in resin tank
Clean resin bed and control valve; increase
regeneration frequency
Plugged lower and/or upper distributor
Verify that distributors are free of debris
Crushed lower and/or upper distributor
Replace
distributor(s)
Drain line from control
valve flows
continuously
Water softener
in regeneration
Wait until regeneration finishes or
manually
advance regeneration to end
Drain solenoid stuck in open position
Clean drain solenoid
Defective PCB
Replace
PCB Drain line from
brine
cabinet overflow flows
continuously
Excessive water in brine cabinet
Refer to problem “Excessive water in brine
cabinet
” Leak between control valve and pressure tank
Verify seal between control valve and pressure tank
Control
valve fails to
refill brine tank
Improper refill time setting
Verify that refill time corresponds to salt level and
amount of resin
Plugged refill flow control
Clean refill flow control
Loss of resin
Lower and/or upper distributor damaged
Replace
distributor(s)
Leak between riser tube and upper distributor
Verify that riser tube is seated correctly and is not
cracked
TROUBLESHOOTING
Page 15
PROBLEM
CAUSE S
OLUTION
Control v
alve fails to
draw brine
Low operating pressure
Check operating pressure; must be higher than 1,4
bar
Drain flow adjuster closed too much
Open drain flow adjuster slowly until unit draws
brine
Plugged injector and/
or brine restrictor
Clean injector and/
or brine restrictor
Plugged injector filter
Clean injector filter
Restricted drain line
Verify drain line for kinks or restrictions
Restricted brine line
Verify brine line for kinks or restrictions
Leak in brine line
Verify brine line and connections for air leakage
No
water in brine tank
Refer to problem “Control v
alve fails to refill brine
tank”
Backwash solenoid remains open
Verify solenoid membrane and plunger
ELECTRICAL WIRING DIAGRAMS
Page 16
ECO
= flow meter
= power lead
= auxilliary contact (24 VAC, max. 500mA)
= refill solenoid (white)
= drain solenoid
= key pad
ECO+
= flow meter
= power lead
= auxilliary contact (24 VAC, max. 500mA)
= refill solenoid (white)
= backwash solenoid (black)
= drain solenoid
= key pad
DEFAULT CONFIGURATION PARAMETER SETTINGS
Page 17
Model Eco
Resin 14 20 27 34
Units
Metric
Metric
Metric
Metric
MaintInt (mths) 24 24 24 24
Exchange capacity per liter resin (°f M3/L)
(1) (2)
4,5 5,1 5,1 5,1
Age correction (%) 1.0 1.0 1.0 1.0
Resin (liters) 14 20 27 34
Override (days) 7 7 7 7
Cycle 1: REFILL (sec)
(2)
308 440 594 748
Cycle 2: BRINE PREPARATION (min) 15 15 15 15
Cycle 3: BRINE DRAW/SLOW RINSE (min) 67 133 139 146
MTR SNAP SNAP SNAP SNAP
Regen Dlyd/Immd Dlyd/Immd Dlyd/Immd Dlyd/Immd
Regen @ 2:00 2:00 2:00 2:00
Salt alarm ON ON ON ON
Alarm interval (Regens) 6 22 16 13
Rsrv Variable Variable Variable Variable
Auxilliary contact Regen Regen Regen Regen
(1) When the Hardness Unit is changed in the Basic Settings, the Exchange capacity per liter resin is automatically converted to the new Hardness Unit.
(2) When the Exchange capacity per liter resin is changed, the refill cycle time needs to be adjusted accordingly.
Model Eco+
Resin 14 20 27
Units
Metric
Metric
Metric
MaintInt (mths) 24 24 24
Exchange capacity per liter resin (°f M3/L)
(1) (2)
4,5 5,1 5,1
Age correction (%) 1.0 1.0 1.0
Resin (liters) 14 20 27
Override (days) 7 7 7
Cycle 1: REFILL (sec)
(2)
308 440 594
Cycle 2: BRINE PREPARATION (min) 15 15 15
Cycle 3: BACKWASH (min) 3 3 3
Cycle 4: BRINE DRAW/SLOW RINSE (min) 67 133 139
Cycle 5: FAST RINSE (min) 2 2 2
MTR SNAP SNAP SNAP
Regen Dlyd/Immd Dlyd/Immd Dlyd/Immd
Regen @ 2:00 2:00 2:00
Salt alarm ON ON ON
Alarm interval (Regens) 6 22 16
Rsrv Variable Variable Variable
Auxilliary contact Regen Regen Regen
(1) When the Hardness Unit is changed in the Basic Settings, the Exchange capacity per liter resin is automatically converted to the new Hardness Unit.
(2) When the Exchange capacity per liter resin is changed, the refill cycle time needs to be adjusted accordingly.
EXPLODED VIEW - ULTRA 14L - SYSTEM
Page 18
EXPLODED VIEW - ULTRA 14L - SYSTEM
Page 19
Item PN Description Remark (*)
1 PT/1018/CP Pressure tank 10x18
2 E8000 Softening resin
3 38528 Riser tube assembly with deflector to be cut to length
4 287/166 Top distributor
5 568/303/6 Connection kit ¾” male
6 541N89/J80/ULTRA Control valve assembly Eco
541N84/J8J/ULTRA Control valve assembly Eco+
7 28/298/11 Transformer 230/24V - 50 Hz, 24VA, EuroT plug
8 38506 Cap
9 H1015/2 Brine line polytube to be ordered per meter
10 38504 Cover
11 38519 Brine line filter
12 H1016/2 Brine well cap, top
13 DM/A6EU6 Quick-fit elbow 3/8”
14 38530 Brine valve assembly 464 to be cut to length
15 BW3.5/040 Brine well, 40 cm
16 H1016/4 Brine well cap, bottom
17 38503 + 38514 Cabinet body, mini
18 38518 Tank cover
19 19098 Ratchet fastener (4x)
20 38117 Bolt (2x)
21 38532 Overflow assembly
22 DIM84/M6X20/P + Bolt&nut, brine well
DIM934/M6/POL
23 39004 Dome label ‘erie water treatment’
24 38522 Drain hose to be ordered per meter
25 38521 Clamp, drain hose (4x)
26 74163 Air gap with double hose barb
(*) Recommended Spare Part
EXPLODED VIEW - ULTRA 14L - CONTROL VALVE ASSEMBLY
Page 20
EXPLODED VIEW - ULTRA 14L - CONTROL VALVE ASSEMBLY
Page 21
Item PN Description Remark (*)
1 541NCX9B/J80 Valve body assembly Eco
541NCX4B/J8J Valve body assembly Eco+
2 72682 Timer mounting bracket
3 74101 Extension post (2x)
4 74100 Timer housing
5 74107 Bolt, timer housing (2x)
6 15/102 Screw, PCB (2x)
7 72738 Printed Circuit Board Eco
72737 Printed Circuit Board Eco+
8 74165 Front panel assembly
9 72263 Twist lock clamp, power cord
10 70971 Power cord
11 72519 Flow meter cable
12 72561 Drain solenoid cable
13 71682 Refill solenoid cable (white)
14 71681 Backwash solenoid cable (black) Eco+ only
(*) Recommended Spare Part
EXPLODED VIEW - ULTRA 20L, 27L, 34L - SYSTEM
Page 22
EXPLODED VIEW - ULTRA 20L, 27L, 34L - SYSTEM
Page 23
Item PN Description Remark (*)
1 PT/1035/CP Pressure tank 10x35
2 E8000 Softening resin
3 38528 Riser tube assembly with deflector to be cut to length
4 287/166 Top distributor
5 568/303/6 Connection kit ¾” male
6 541NCX9B/J80 Valve body assembly Eco
541NCX4B/J8J Valve body assembly Eco+
7 38521 Clamp, drain hose (2x, 4x)
8 38522 Drain hose to be ordered per meter
9 38520 Adaptor
10 28/298/11 Transformer 230/24V - 50 Hz, 24VA, EuroT plug
11 38148 Spacer (2x)
12 38037 Bolt, cover (2x)
13 38506 Cap
14 Cover assembly
15 38117 Bolt (2x, 4x)
16 38502 Valve cover
17 H1015/2 Brine line polytube to be ordered per meter
18 38519 Brine line filter
19 H1016/2 Brine well cap, top
20 DM/A6EU6 Quick-fit elbow 3/8”
21 38530 Brine valve assembly 464 to be cut to length
22 BW3.5/072 Brine well, 72 cm
23 H1016/4 Brine well cap, bottom
24 38505 + 38515 Cabinet body, maxi
25 38400 Tank cover
26 19098 Ratchet fastener (2x)
27 38532 Overflow assembly
28 DIM84/M6X20/P + Bolt&nut, brine well
DIM934/M6/POL
29 39004 Dome label ‘erie water treatment’
30 74163 Air gap with double hose barb
(*) Recommended Spare Part
EXPLODED VIEW - ULTRA 20L, 27L, 34L - COVER ASSEMBLY
Page 24
EXPLODED VIEW - ULTRA 20L, 27L, 34L - COVER ASSEMBLY
Page 25
Item PN Description Remark (*)
1 38501 Cover, maxi
2 74164 Front panel assembly
3 72738 Printed Circuit Board Eco
72737 Printed Circuit Board Eco+
4 15/102 Screw, PCB (2x)
5 72596 Timer housing
6 38200 Thumb screw (2x)
7 72263 Twist lock clamp, power cord
8 38052 Power cord
9 72576 Flow meter cable
10 72730 Drain solenoid cable
11 72729 Refill solenoid cable (white)
12 72762 Backwash solenoid cable (black) Eco+ only
(*) Recommended Spare Part
EXPLODED VIEW - VALVE BODY ASSEMBLY - ECO
Page 26
EXPLODED VIEW - VALVE BODY ASSEMBLY - ECO
Page 27
Item PN Description Remark (*)
1 15/90 Screw, solenoid retainer (4x)
2 413/134/24 Solenoid
3 541/229 Retainer, solenoid
4 413/58 Guide, solenoid
5 413/62 Spring, solenoid plunger
6 74099 Plunger, solenoid
7 74098 Diaphragm, solenoid
8 15/222 Screw, back cap (4x)
9 541/286/2/E Back cap
10 DM/A6ME4 Brine elbow
11 74022 Brine draw restrictor 1,0 mm (black)
12 541/275 Check ball
13 568/385/2/A Refill flow control 0,25 gpm
14 541/206 Gasket, back cap
15 541/239 Spring, check disc
16 541/246 Check disc
17 15/89 Screw, cover plate (3x)
18 541/221 Cover plate, injector
19 428/5 Injector disc #5
20 541/325 Gasket, injector
21 72604 Filter, injector
22 72609 Locking plate, drain flow adjuster
23 15/76 Screw, locking plate
24 541/254 Spring clip
25 186/118 O-ring, brine plug
26 541/273 Brine plug
27 72467 Union gasket (2x)
28 72542 Elbow, inlet
29 19/19 Clip, drain flow adjuster
30 186/134 O-ring, drain flow adjuster (2x)
31 541/238 Drain flow adjuster
32 529/244 O-ring, drain port
33 467/216 Seal, body stem
34 72605 Body stem
35 185/024/1 O-ring, seat insert (small)
36 541/204 Seat insert
37 185/029/1 O-ring, seat insert (large)
38 72602 Main diaphragm
39 72507 Retainer, main diaphragm
40 72245 Washer, main diaphragm
41 72552 Screw, main diaphragm
42 516/221 Spring, main diaphragm
43 15/90 Screw, adapter ring (2x)
44 185/67/4 O-ring, tank
45 541/232 Adapter ring
46 185/214/1 O-ring, riser tube
47 541/218 Riser insert 1,050”
48 185/029/1 O-ring, riser insert
49 541/257/1 Valve body (incl. 467/216)
50 72543 Elbow, outlet
51 72544 Impeller
52 72545 Hub, Impeller
A RK/413 Repair kit solenoid diaphragm
B RK/541/244 Repair kit body stem and seat
C 72611 Repair kit body stem
(*) Recommended Spare Part
EXPLODED VIEW - VALVE BODY ASSEMBLY - ECO+
Page 28
EXPLODED VIEW - VALVE BODY ASSEMBLY - ECO+
Page 29
Item PN Description Remark (*)
1 15/90 Screw, solenoid (6x)
2 413/134/24 Solenoid (2x)
3 541/229 Retainer, solenoid
4 413/58 Guide, solenoid (2x)
5 413/62 Spring, solenoid plunger (2x)
6 74099 Plunger, solenoid (2x)
7 74098 Diaphragm, solenoid (2x)
8 15/222 Screw, back cap (4x)
9 541/274/2/E Back cap
10 DM/A6ME4 Brine elbow
11 74022 Brine draw restrictor 1,0 mm (black)
12 541/275 Check ball
13 568/385/2/A Refill flow control 0,25 gpm
14 541/206 Gasket, back cap
15 541/239 Spring, check disc
16 541/246 Check disc
17 15/89 Screw, cover plate (3x)
18 541/221 Cover plate, injector
19 428/5 Injector disc #5
20 541/325 Gasket, injector
21 72604 Filter, injector
22 72609 Locking plate, drain flow adjuster
23 15/76 Screw, locking plate
24 541/254 Spring clip
25 186/118 O-ring, brine plug
26 541/273 Brine plug
27 72467 Union gasket (2x)
28 72542 Elbow, inlet
29 19/19 Clip, drain flow adjuster
30 186/134 O-ring, drain flow adjuster (2x)
31 541/238 Drain flow adjuster
32 529/244 O-ring, drain port
33 467/216 Seal, body stem
34 72605 Body stem
35 185/024/1 O-ring, seat insert (small)
36 541/204 Seat insert
37 185/029/1 O-ring, seat insert (large)
38 72602 Main diaphragm
39 72507 Retainer, main diaphragm
40 72245 Washer, main diaphragm
41 72552 Screw, main diaphragm
42 516/221 Spring, main diaphragm
43 15/90 Screw, adapter ring (2x)
44 185/67/4 O-ring, tank
45 541/232 Adapter ring
46 185/214/1 O-ring, riser tube
47 541/218 Riser insert 1,050”
48 185/029/1 O-ring, riser insert
49 541/257/1 Valve body (incl. 467/216)
50 72543 Elbow, outlet
51 72544 Impeller
52 72545 Hub, Impeller
A RK/413 Repair kit solenoid diaphragm
B RK/541/244 Repair kit body stem and seat
C 72611 Repair kit body stem
(*) Recommended Spare Part
EXPLODED VIEW - VALVE BODY ASSEMBLY
Page 30
Item PN Description Remark (*)
1 15/87 Screw, valve head
2 72216 Valve head
3 541/300/G Drain flow control 2,0 gpm Eco+ 11L, Eco+ 15L, Eco+ 20L
541/300/J Drain flow control 2,6 gpm Eco+ 26L
4 185/115/1 O-ring, drain line adaptor
5 74018 Nut, drain solenoid
6 74016 Drain line adaptor
7 74019 Gasket, drain solenoid
8 74023 Drain solenoid
(*) Recommended Spare Part
Page 31
TECHNICAL DATA - ECO
Page 32
Technical specifications:
Model Ultra Eco
Resin (Ltr) 14 20 27 34
Operating pressure min/max (bar) 1,4/8,3
Operating temperature min/max (°C) 2/48
Electrical connection (V/Hz) 230/50
(1)
Maximum power consumption (VA) 17
Hydraulic connection inlet/outlet ¾” BSP Male
(1) Supplied with 24V transformer
Performances @ 3 bar operating pressure
(2)
:
Model Ultra Eco
Resin (Ltr) 14 20 27 34
Nominal exchange capacity (m³x°f) 63 102 138 173
Nominal exchange capacity (m³x°d) 35 58 78 99
Service flow rate @∆p 1 bar (m³/hr) 2,3 2,1 2,1 2,0
Recommended maximum service flow rate (m³/hr)
(3)
1,4 2,0 2,7 3,4
Salt usage per regeneration (kg)
(4)
1,8 2,5 3,4 4,3
Rinse water usage per regeneration (Ltr)
(4)
72 140 149 158
(2) Indicative numbers, performances depending on operating conditions and water quality
(3) Flow rate at which softening process is still executed adequately
(4) Maximum salt/water usage as brining is proportional (minimum of 60%)
Dimensions & weights:
Model Ultra Eco
Resin (Ltr) 14 20 27 34
Width (mm) (W) 356 432 432 432
Height (mm) (H) 712 1.192 1.192 1.192
Depth (mm) (D) 447 454 454 454
Depth, including bypass (mm) 514 527 527 527
Height inlet/outlet (mm) 519 934 934 934
Height inlet/outlet, including bypass (mm) 525 940 940 940
Weight (kg) 24,5 38,5 44,0 50,0
Weight, including bypass (kg) 25,0 39,0 44,5 50,5
Maximum salt storage capacity (kg) 25 75 75 75
TECHNICAL DATA - ECO+
Page 33
Technical specifications:
Model Ultra Eco+
Resin (Ltr) 14 27 34
Operating pressure min/max (bar) 1,4/8,3
Operating temperature min/max (°C) 2/48
Electrical connection (V/Hz) 230/50
(1)
Maximum power consumption (VA) 21
Hydraulic connection inlet/outlet ¾” BSP Male
(1) Supplied with 24V transformer
Performances @ 3 bar operating pressure
(2)
:
Model Ultra Eco+
Resin (Ltr) 14 27 34
Nominal exchange capacity (m³x°f) 63 102 138
Nominal exchange capacity (m³x°d) 35 58 78
Service flow rate @∆p 1 bar (m³/hr) 2,3 2,1 2,0
Recommended maximum service flow rate (m³/hr)
(3)
1,4 2,0 2,7
Salt usage per regeneration (kg)
(4)
1,8 2,5 3,4
Rinse water usage per regeneration (Ltr)
(4)
121 189 198
(2) Indicative numbers, performances depending on operating conditions and water quality
(3) Flow rate at which softening process is still executed adequately
(4) Maximum salt/water usage as brining is proportional (minimum of 60%)
Dimensions & weights:
Model Ultra Eco+
Resin (Ltr) 14 27 34
Width (mm) (W) 356 432 432
Height (mm) (H) 712 1.192 1.192
Depth (mm) (D) 447 454 454
Depth, including bypass (mm) 514 527 527
Height inlet/outlet (mm) 519 934 934
Height inlet/outlet, including bypass (mm) 525 940 940
Weight (kg) 24,5 44,0 50,0
Weight, including bypass (kg) 25,0 44,5 50,5
Maximum salt storage capacity (kg) 25 75 75
Page 34
Page 35
Manufactured & Assembled by
erie water treatment
a division of Aquion, Inc.
www.eriewatertreatment.com
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