Erie water treatment Eco, Ultra Eco, IQsoft Technical Manual

© 2016 erie water treatment TM-EN-ULTRA-Rev2016.01
Technical Manual
WATER SOFTENER
TABLE OF CONTENT
Table of content ...................................................................................................................Page 2
Warning & Safety instructions ..............................................................................................Page 3
Operating conditions & Requirements .................................................................................Page 4
Installation ...........................................................................................................................Page 5
Start-up ................................................................................................................................Page 6
Electronic control panel .......................................................................................................Page 7
Maintenance ........................................................................................................................Page 12
Hydraulic flow diagrams - Eco ..............................................................................................Page 14
Hydraulic flow diagrams - Eco+ .............................................................................................Page 15
Troubleshooting ...................................................................................................................Page 16
Electrical wiring diagrams ....................................................................................................Page 18
Default configuration parameter settings.............................................................................Page 19
Exploded view - Ultra 14L - System ......................................................................................Page 20
Exploded view - Ultra 14L - Control valve assembly ..............................................................Page 22
Exploded view - Ultra 20L, 27L, 34L - System ........................................................................Page 24
Exploded view - Ultra 20L, 27L, 34L - Cover assembly ...........................................................Page 26
Exploded view - Valve body assembly - Eco ..........................................................................Page 28
Exploded view - Valve body assembly - Eco+ .........................................................................Page 30
Exploded view - Valve body assembly ..................................................................................Page 32
Technical data - Eco .............................................................................................................Page 34
Technical data - Eco+ ............................................................................................................Page 35
WARNING & SAFETY INSTRUCTIONS
Page 3
Before you begin the installation of the appliance, we advise you read
and carefully follow the instructions contained in this manual. It contains important information about safety, installation, use and maintenance of the product. The actual system that you have received, may differ from the pictures/illustrations/descriptions in this Technical Manual.
Failure to follow the instructions could cause personal injury or damage
to the appliance or property. Only when installed, commissioned and serviced correctly, the appliance will offer you many years of trouble-free operation.
The appliance is intended to 'soften' the water, meaning it will remove
hardness minerals; it will not necessarily remove other contaminants present in the water. The appliance will not purify polluted water or make it safe to drink!
Installation of the appliance should only be undertaken by a competent
person, aware of the local codes in force. All plumbing and electrical connections must be done in accordance with local codes.
Before setting up the appliance, make sure to check it for any externally
visible damage; do not install or use when damaged.
Use a hand truck to transport the appliance. To prevent accident or
injury, do not hoist the appliance over your shoulder. Do not lay the appliance on its side.
Keep this Technical Manual in a safe place and ensure that new users are
familiar with the content.
The appliance is designed and manufactured in accordance with current
safety requirements and regulations. Incorrect repairs can result in unforeseen danger for the user, for which the manufacturer cannot be held responsible. Therefore repairs should only be undertaken by a competent technician, familiar and trained for this product.
In respect of the environment, this appliance should be disposed of in
accordance with Waste Electrical and Electronic Equipment requirements. Refer to national/local laws and codes for correct recycling of this appliance.
OPERATING CONDITIONS & REQUIREMENTS
OPERATING PRESSURE MIN-MAX: 1,4-8,3 bar / 20-120 psi
this appliance is configured to perform optimally at an
operating pressure of 3 bar (45 psi) ±½ bar (7 psi); in case of a lower or higher operating pressure the performance may be affected negatively!
check water pressure regularly. take into account that night time water pressure may be
considerably higher than day time water pressure.
install a pressure reducer ahead of the appliance if necessary.
OPERATING TEMPERATURE MIN-MAX: 2-48 °C / 35-120 °F
do not install the appliance in an environment where high
ambient temperatures (e.g. unvented boiler house) or freezing temperatures can occur.
the appliance cannot be exposed to outdoor elements, such as
direct sunlight or atmospheric precipitation.
do not install the appliance too close to a water heater; keep at
least 3 m (10 ft) of piping between the outlet of the appliance and the inlet of the water heater; water heaters can sometimes transmit heat back down the cold pipe into the appliance; always install a check valve at the outlet of the appliance.
ELECTRICAL CONNECTION:
the appliance only works on 24VAC; always use it in
combination with the supplied transformer.
make sure to plug the transformer into a power outlet, which is
installed in a dry location, with the proper rating and over­current protection.
INSTALLATION
Page 5
Picture 1
To facilitate the installation, you may want to remove the main cover from the appliance (Ultra Mini only).
BLUE CAP OF COVER
To reduce the shipping dimensions, the blue cap of the cover is NOT installed onto the appliance, but delivered separately with 2 stainless steel mounting screws. It needs to be assembled upon installation of the appliance.
Picture 2
1. Remove the 2 stainless steel mounting screws from the blue cap.
2. Open the cover in order to have access the inside of the cover: Ultra Mini: pull the cover upwards and/or forwards
and remove it from the brine cabinet.
Ultra Maxi: flip the cover up.
3. At the outside of the cover, put the blue cap in the correct position and fix it to the cover by screwing the 2 stainless steel mounting screws into the corresponding brass threaded inserts in the bottom of the blue cap.
INLET & OUTLET
Check the water pressure at the place of installation of
the appliance; it should never exceed 8,3 bar.
In case of high concentration of impurities in the inlet
water, we recommend the installation of a sediment filter, ahead of the appliance.
We strongly recommend the use of flexible hoses to
connect the appliance to the water distribution system; use hoses with a large diameter in order to limit the pressure loss.
If the appliance is not equipped with the factory bypass
(optional), we strongly recommend to install a 3-valve bypass system (not included with this product!) to isolate the appliance from the water distribution system in case of repairs. It allows to turn off the water to the appliance, while maintaining (untreated) water supply to the user.
WITH FACTORY BYPASS (optional)
Picture 3
= mains water supply (untreated water) = inlet of appliance (untreated water) = outlet of appliance (treated water) = house/application (treated water)
1. Screw the factory bypass onto the elbow connections of the appliance (&); make sure to install the gasket seals. Tighten the nuts firmly by hand.
2. Screw the connection kit with nuts onto the factory bypass (&); make sure to install the gasket seals. Tighten the nuts firmly by hand.
3. Connect the mains water supply to the adaptor on the inlet port of the factory bypass ().
4. Connect the house/application to the adaptor on the outlet port of the factory bypass ().
WITH 3-VALVE BYPASS SYSTEM (not included)
Picture 4
= mains water supply (untreated water) = inlet of appliance (untreated water) = outlet of appliance (treated water) = house/application (treated water)
1. Install the 3-valve bypass system.
2. Screw the connection kit with nuts onto the elbow connections of the appliance (&); make sure to install the gasket seals. Tighten the nuts firmly by hand.
3. Connect the 3-valve bypass system to the adaptors on the in () and out () elbow connections.
4. Connect the mains water supply to the inlet of the 3-valve bypass system ().
5. Connect the house/application to the outlet of the 3-valve bypass system ().
DRAIN
We recommend the use of a stand pipe with air trap. To prevent backflow from the sewerage system into the
appliance, always install and use the included air gap with double hose barb, to connect the drain hoses to the sewerage system.
Always use separate drain hoses for the control valve
(evacuation of rinse water) and the cabinet's overflow.
Lay-out the drain hoses in such a way that pressure loss
is minimized; avoid kinks and unnecessary elevations.
Make sure that the sewerage system is suitable for the
rinse water flow rate of the appliance.
Picture 5
1. Install the air gap to the sewerage system; it fits over a 32 mm pipe or inside a 40 mm pipe adaptor. Ensure a permanent and watertight connection.
2. Connect a 13 mm hose to: Ultra Mini: the drain solenoid of the control valve ();
secure it by means of a clamp.
Ultra Maxi: the adaptor on the drain line extender of
the control valve (); secure it by means of a clamp.
3. Run the drain hose to the air gap and connect it to one of the hose barbs; secure it by means of a clamp. This drain line operates under pressure, so it may be installed higher than the appliance.
4. Connect a 13 mm hose to the cabinet overflow elbow, located at the back side of the water softener; secure it by means of a clamp.
5. Run the drain hose to the air gap and connect it to the other hose barb; secure it by means of a clamp. This drain line does NOT operate under pressure, so it may NOT be installed higher than the appliance.
START-UP
ELECTRICAL
Picture 6
1. Plug the transformers output lead into the socket on the appliances power cord; secure it by means of the TwistLock clamp.
2. Plug the transformer into an electrical outlet.
PRESSURIZING
3. Make sure the bypass system is in 'bypass' position.
4. Make sure the electronic controller of the appliance is in service mode.
5. Open the mains water supply.
6. Open a cold treated water faucet nearby the appliance and let the water run for a few minutes until all air is purged and all foreign material that may have resulted from the installation is washed out; close the tap.
7. Gently pressurize the appliance, by putting it into service:
factory bypass:
1. open the 'outlet' valve;
2. slowly open the 'inlet' valve.
3-valve bypass:
1. close the 'bypass' valve;
2. open the 'outlet' valve;
3. slowly open the 'inlet' valve.
8. After 2-3 minutes, open a cold treated water faucet nearby the appliance and let the water run for a few minutes until all air is purged from the installation and the resin bed is rinsed (it is normal for the rinse water to show some discoloration!); close the tap.
9. Check the appliance and all hydraulic connections for leaks.
After the first regenerations of the appliance, some
slight discoloration of the treated water might occur. This is totally harmless and will disappear rapidly!
BRINE CABINET
10. Add water conditioner salt to the brine cabinet.
ELECTRONIC CONTROL PANEL
11. Program the electronic controller.
ADJUSTMENT RESIDUAL HARDNESS
WITH FACTORY BYPASS (optional)
Picture 7
12. Adjust the residual hardness of the water that leaves the appliance, by means of the adjusting screw, incorporated in the ‘outlet’ valve of the factory bypass: to raise the residual hardness: turn the screw counter
clockwise; usually 1 turn corresponds to a residual hardness of ±4 °f (±2 °d), 2 turns to ±8 °f (±4 °d).
to reduce the residual hardness: turn the screw
clockwise.
PERFORM REGENERATION
13. Manually initiate a regeneration, by pressing the scroll  button repeatedly until the display shows:
14. Leave the water softener in this position; the countdown timer will countdown to 0 sec and start a regeneration.
Regen in 10 sec
ELECTRONIC CONTROL PANEL
Page 7
Picture 8
symbol
button
function
SCROLL
to advance to the next
parameter
UP
to increase the value of the
parameter
DOWN
to decrease the value of the
parameter
POWER-UP
After power-up the display will show the installed software version for a period of 5 seconds; f.e.:
POWER FAILURE
In the event of a power failure, the program will remain stored in the NOVRAM® during an undefined period, while the SuperCap will maintain the correct time of day during a period of several hours; consequently, in case of prolonged power failure, the time of day might not be maintained; if this happens, the time of day will be reset to 8:00 when the power supply is re-established, while the indication will flash, indicating that the time of day needs to be set.
When the power failure occurs during the execution of an automatic regeneration, the appliance will immediately return to the service mode; when the power supply is re­established, the appliance will resume the regeneration.
TIMER FAILURE
In the event of a timer failure, the display will show the message:
If powering off/on the appliance doesn’t solve this problem, professional service is required.
MAINTENANCE REMINDER
Once the maintenance interval is reached, the display will intermittently show the message:
While the appliance will continue to operate normally, it is recommended to have preventive maintenance performed by a professional.
To reset the maintenance reminder, simply access the
configuration parameters programming mode.
SERVICE MODE
In service mode the display shows:
on 1st line: the time of day and the remaining capacity;  on 2nd line: the total volume of water used since start-up.
REGENERATION MODE
In regeneration mode the display shows the actual regeneration cycle and, where relevant, the total remaining regeneration time and remaining cycle time:
The appliance can be reset to service mode at any time by pressing the scroll  button, as such manually advancing it through the regeneration cycles.
CHECKING THE FLOW METER
In case of water usage, the remaining capacity counter in the service display will count back per unit, i.e. per litre. This way the correct functioning of the water meter can be verified.
MANUAL REGENERATION
It is possible to manually initiate an immediate regeneration or a delayed regeneration (at the preprogrammed time of regeneration).
1. Press the scroll  button repeatedly until the display shows:
If the control panel is left in this position, the
countdown timer will countdown to 0 sec and start an immediate regeneration.
To cancel this mode, press the scroll  button before
the countdown timer has reached 0 sec; the display will show:
If the control panel is left in this position, a delayed
regeneration will be started at the indicated
preprogrammed time of regeneration.
To cancel this mode, press the scroll
button
repeatedly; the control panel will return to the service mode.
EZ2L4d EZ2LPBr13
Service Required
BRINE FILL
REGEN PENDING
Rgn:XXX CycY:ZZZ
8:01 1000L –
TotVol: 1234567L
Regen in 10 sec
8:01 1000L – Maintenance Now
Regen @ 2:00
ELECTRONIC CONTROL PANEL
SALT LEVEL ALARM
The electronic control panel is equipped with a salt level alarm, that will periodically remind the user to check the salt level inside the brine cabinet and to refill it with water conditioner salt if necessary. When the salt level alarm is triggered, the following will happen:
1. the backlight of the display will flash on/off, to attract the users attention;
2. the display will show:
After refilling the brine cabinet, simply push the down  button to reset the salt level alarm. If any other button is pushed, the salt level alarm will be cancelled, but not reset, meaning it will be activated again after the next regeneration!
If the brine cabinet is refilled by the user with water conditioner salt, before the salt level alarm is activated, it is possible to reset the salt level alarm.
1. Press the scroll  button; the display will show:
Press the down button to reset the salt level alarm.
HOLIDAY MODE
It is possible to put the appliance in holiday mode; this will prevent automatic regeneration from taking place, yet will ensure the appliance is automatically regenerated at the end of the holiday cycle.
1. Press the scroll  button repeatedly until the display shows:
Press the up  or down button to activate the
holiday mode by setting the number of full days away from home, or deactivate the holiday mode (OFF).
Once the control panel is back in service mode, the display will show:
The holiday mode is automatically cancelled when a
regeneration is manually initiated!
PROGRAMMING INSTRUCTIONS -
BASIC SETTINGS
Before entering the programming mode, make sure that
the appliance is in service mode.
In case no button is pressed in a period of 5 min, the
control panel will automatically return to the service mode; any changes made will NOT be saved!
1. Press the scroll  button and hold it for 2 sec until the display shows:
Press the up  or down button to set the
language.
2. Press the scroll  button again; the display will show:
Press the up  or down button to set the time of
day.
3. Press the scroll  button again; the display will show:
Press the up  or down button to set the unit of
measure for water hardness. Make sure it is identical
to the unit of measure of the water hardness test kit or water analysis report that is used to determine the hardness of the incoming untreated water!
4. Press the scroll  button again; the display will show:
Press the up  or down button to set the hardness
of the incoming untreated water.
5. Press the scroll  button again; the display will show:
Press the up  or down button to save the settings
into the NOVRAM® and exit the programming mode.
Check salt level
To reset push 
Salt Added? To reset push
Holiday: OFF
Language:English
Set time: 8:01
Set hardn: XX °f
HardUnit: °f
Exit
8:01 Holiday
TotVol: 1234567L
ELECTRONIC CONTROL PANEL
Page 9
PROGRAMMING INSTRUCTIONS -
CONFIGURATION PARAMETERS
All configuration parameters on this appliance have
been pre-programmed in the factory, to offer optimal performance in a wide range of applications and situations. See table at the end of this manual for default configuration parameter settings.
Before entering the programming mode, make sure that
the appliance is in service mode.
In case no button is pressed in a period of 5 min, the
control panel will automatically return to the service mode; any changes made will NOT be saved!
1. Press the scroll  button and hold it for 6 sec until the display shows:
2. Within 10 sec, press the up  button; the display will show:
Press the up  or down button to set the units of
measure (Metric or US).
3. Press the scroll  button again; the display will show:
Press the up  or down button to activate the
maintenance reminder function by setting the maintenance interval, or deactivate the maintenance reminder function.
4. Press the scroll  button again; the display will show:
Press the up  or down button to set the
exchange capacity per litre of resin.
5. Press the scroll  button again; the display will show:
Press the up  or down button to set the age
correction factor (%/year) to compensate for capacity
loss of the resin due to aging.
6. Press the scroll  button again; the display will show:
Press the up  or down button to set the volume
of resin.
7. Press the scroll  button again; the display will show:
Press the up  or down button to set the number
of days between regenerations.
8. Press the scroll  button again; the display will show:
Press the up  or down button to set the length
of the regeneration cycle.
Press the scroll  button again to advance to the next
regeneration cycle.
Eco
Refill Cycle 1
Brine preparation
Cycle 2
Brine draw/slow rinse
Cycle 3
9. Press the scroll  button again; the display will show:
Press the up  or down button to set the type of
water meter sensor.
10. Press the scroll  button again; the display will show:
Press the up  or down button to set the
regeneration mode:
Dlyd/Immd: when the remaining capacity equals
the reserve capacity, a delayed regeneration is started at the programmed time of regeneration; however when the remaining capacity equals 0 before the programmed time of regeneration is reached, an immediate regeneration is started.
Immediate: when the remaining capacity equals
0, an immediate regeneration is started.
Delayed: when the remaining capacity equals the
reserve capacity, a delayed regeneration is started.
11. Press the scroll  button again; the display will show (only when the regeneration mode was set to 'Delayed' or 'Dlyd/Immd'):
Press the up  or down button to set the time of
regeneration.
Cycle 1: XXX sec
System Check
Regen @ 2:00
Units:Metric
Resin:XXX liters
Age corr.: 1.0%
Override: 7 days
Regen:Dlyd/Immd
MTR:
SNAP
SENSOR
ExCap:5.1°f M3/L
MaintInt: 24mths
ELECTRONIC CONTROL PANEL
Page 10
12. Press the scroll  button again; the display will show:
Press the up  or down button to activate or
deactivate the salt level alarm function.
13. Press the scroll  button again; the display will show:
Press the up  or down button to set the salt level
alarm interval (= number of regens after which the salt level alarm is activated).
14. Press the scroll  button again; the display will show (only when the regeneration mode was set to 'Dlyd' or 'Dlyd/Immd'):
Press the up  or down button to set the reserve
capacity:
Variable: the reserve capacity is calculated
automatically, based on the registered daily water usage.
Fxd: press the scroll  button again and press the
up  or down  button to set the reserve
capacity to a fixed amount.
15. Press the scroll  button again; the display will show:
Press the up  or down button to set the function
of the auxilliary contact:
Regen: aux. contact is powered during entire
regeneration (does not include refill and brine preparation cycles!).
Chlor.Cell: aux. contact is powered at start of
brine draw/slow rinse cycle. Press the scroll  button again and press the up  or down  button to set the duration of activation of the chlorination cell.
Maintenance: aux. contact is powered when
maintenance reminder is triggered.
Error: aux. contact is powered when timer failure
occurs.
Light: aux. contact is powered when display
backlight is activated.
Salt alarm: aux. contact is powered when salt
level alarm is triggered.
16. Press the scroll  button again; the display will show:
Press the up  or down button to save the settings
into the NOVRAM® and exit the programming mode.
DIAGNOSTICS MODE
In the Diagnostics mode several operating parameters
can be consulted; particularly during a service intervention, these parameters can be helpful to identify the cause of a problem or malfunction.
Before entering the Diagnostics mode, make sure that
the appliance is in service mode.
In case no button is pressed in a period of 5 min, the
control panel will automatically return to the service mode!
ACCESSING THE DIAGNOSTICS MODE
1. Press the scroll  button and hold it for 6 sec until the display shows:
2. Within 10 sec, press the down  button; the display will show:
You are now in the Diagnostics mode. Press the scroll  button to advance to the next
diagnostics parameter.
AVAILABLE DIAGNOSTICS PARAMETERS
Regen X days ago: number of days since last
regeneration.
In Srvc: total number of days in service. # of Regens: total number of regenerations since
installation.
TotVol: total volume of treated water since installation. LastSet: number of days since last change of configuration
parameter or hardness of incoming untreated water.
InstFlow: instantaneous flow rate through appliance. AvgVol: calculated average daily water usage. LastRgn@: consumed capacity at last regeneration. Capacity: calculated capacity between regenerations. TotAgeCorr: total accumulated age correction factor. MaintCnt: current status of maintenance reminder
counter (counting up).
MP Resets: number of resets of microprocessor. Memory Reset: number of corrupt memory start-ups. CapToUse: remaining capacity. Fill: length of refill cycle of last regeneration. Alarm count: current status of salt level alarm counter
(counting up).
Reserve: calculated reserve capacity. EZ2L4d EZ2LPBr13: software version.
EXITING THE DIAGNOSTICS MODE
1. Press the scroll  button repeatedly until the display shows:
Press the up  or down button to exit the
Diagnostics mode.
Exit
Rsrv Variable
Salt alarm: ON
Alarm interval: 9 Regens
AUX: Regen
System Check
Regen XXdays ago
Exit
MAINTENANCE
Page 11
ROUTINE CHECKS
Regularly the user should perform a basic check to verify if the appliance is functioning correctly, on the basis of the following control points:
1. Check settings of electronic control panel.
2. Measure water hardness before/after appliance.
3. Check drain line from control valve; there shouldn’t be any water flow (unless appliance is in regeneration).
4. Check drain line from cabinet overflow; there shouldn’t be any water flow.
5. Check appliance and surrounding area; there shouldn’t be any water leakages.
BYPASSING THE APPLIANCE
Occasionally it may be necessary to put the appliance hydraulically in bypass, i.e. to isolate it from the water distribution system; f.e.:
in case of an urgent technical problem; when it is not necessary to supply treated water to the
house/application (refill swimming pool, irrigation,...).
WITH FACTORY BYPASS (optional)
Picture 9.a
SERVICE POSITION
= inlet valve to appliance is OPEN = outlet valve from appliance is OPEN
Picture 9.b
BYPASS POSITION
= inlet valve to appliance is CLOSED = outlet valve from appliance is CLOSED
Picture 9.c
MAINTENANCE POSITION
= inlet valve to appliance is OPEN = outlet valve from appliance is CLOSED
WITH 3-VALVE BYPASS SYSTEM (not included)
Picture 10.a
SERVICE POSITION
= bypass valve is CLOSED = inlet valve to appliance is OPEN = outlet valve from appliance is OPEN
Picture 10.b
BYPASS POSITION
= bypass valve is OPEN = inlet valve to appliance is CLOSED = outlet valve from appliance is CLOSED
Picture 10.c
MAINTENANCE POSITION
= bypass valve is OPEN = inlet valve to appliance is OPEN = outlet valve from appliance is CLOSED
WATER CONDITIONER SALT
Picture 11
The appliance needs 'brine' for its periodic regenerations. This brine solution is made from water, that is automatically dosed in the brine cabinet by the control valve, and water conditioner salt. The user should make sure that the brine cabinet is always kept full of water conditioner salt. Therefore he should periodically check the salt level inside the brine cabinet and refill it if necessary; the salt level alarm will remind him of this on a regular basis. The salt lid can be removed completely to facilitate refilling.
Ideally the level of water conditioner salt inside the brine cabinet is kept between 1/3 and 2/3. A lower level of water conditioner salt can cause insufficient brine saturation, resulting in a loss of softening capacity. A higher level of water conditioner salt can cause salt bridging (hard crust or salt bridges in the brine cabinet). When you suspect salt bridging: carefully pound on the outside of the brine cabinet to
break loose the salt bridges;
using a broom (or like blunt tool) carefully push the salt to
break it apart;
pour warm water over the top of the salt to dissolve it.
APPEARANCE
To retain the appearance of the appliance, simply wipe it with a damp cloth or clean it with a mild soap solution; never use abrasive cleaners, ammonia or solvents.
RESIN CLEANER
Other contaminants (f.e. iron) present in the feed water can cause the resin bed to foul up, resulting in a loss of softening capacity. An approved resin cleaner can be used periodically to thoroughly clean the resin bed.
SANITIZING THE APPLIANCE
This appliance is manufactured from premium quality material and assembled in safe conditions to assure it is clean and sanitary. If installed and serviced correctly, this appliance will not infect or contaminate your water supply. However, as in any 'device' plumbed-in in your water distribution system, a proliferation of bacteria is possible, especially in case of 'stagnant water'. Therefore this appliance is equipped with a 'days override' feature, that will automatically rinse the resin bed periodically, even in case of low or absence of water usage.
If the power supply to the appliance is disconnected for a longer period of time, we recommend, when the power supply is re-established, to manually initiate a complete regeneration.
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