Ericsson DT690 User Manual

Page 1
Cordless DT570
BusinessPhone Communication Platform
User Guide
Cover Page Graphic
Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings:
Width: 15,4 cm (Important!)
Height: 11,2 cm (May be smaller)
Left: -0,3 cm (Important!) This text should then be hidden.
?
Page 2

Welcome

Welcome
Welcome to the User Guide for the Cordless telephone DT570 of the BusinessPhone Communication Platform. The BusinessPhone Communication Platform consists of:
BusinessPhone 250
BusinessPhone 50
BusinessPhone 128i
Note: The features described in this user guide are related to version 5.1 of the BusinessPhone Communication Platform. Some might not work in earlier versions of the system and/or might be protected by a hardware dongle that has to be bought separately.
The latest version of this User guide can also be downloaded from:
http://www.ericsson.com/enterprise/archive/manuals_c.shtml
Hereby, Ericsson Austria GmbH, A-1121 Vienna, declares that this cordless telephone is in conformity with the essential requirements and other relevant provisions of the R&TTE direc­tive 1999/5/EC.
ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.
EN/LZTBS 151 353 R1A © Ericsson Austria GmbH 2002 All rights reserved. No parts of this publication may be reproduced,
stored in retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher.
BusinessPhone – Cordless DT5702
Page 3
Quick Reference Guide
Cordless DT570
BusinessPhone Communication Platform
Incoming calls
Answer: YES
Mute ringer: NO
Make calls
External calls: Line access code
External number
Internal calls: Extension number YES
Individual abbreviated number:
Last external no. redial:
Quick redial: YES
Dial-by-name:
Dial by VIP position:
Dial by position: Position number
Return calls
Answered calls:
Missed calls:
**0-9 ***
Select entry
YES
2-9
Select name YES
YES YES
1-9
YES YES
Phone book Answered call s
Select an entry YES
Phone book Missed calls
Select an entry YES
YES
YES
YES
YES
You get busy tone or no answer
Camp on:
Automatic call-back:
Intrusion:
Inquiry
Ongoing conversation: YES Call 3rd party
Refer back
Switch between calls: YES
Terminate one call: YES
Transfer
Transfer a call: YES
Reminder
Reminder (24 hours):
Cancel reminder:
Account number
Costs on selected account number:
Keep "off hook"
4
NO
5 8
YES
End 2nd call
2 1
Call 3rd party
NO Before or after answer
*32*
Reminder time
#32#
#
YES
*9*
Account number
YES
YES
#
Volume control
Earpiece volume (during calls):Uor
Navigation
Left, Right, Menu access
FG
:I ;N
Confirm
K
Cancel
?
Back
D
IP calls
Non IP-net (during calls):YES
DISA and Message check:
Company number
DISA number Message system
*61*
Password
?
Page 4
Quick Reference Guide Cordless DT570
Messages
Call me:
Voice:
Play-back:
Re-record:
Send:
Check messages:
Call forwarding
Fixed diversion:
Cancel:
Individual internal diversion:
Cancel:
Follow me, re-direct from answering extension:
Cancel:
External diversion:
Program:
Cancel:
Re-activate:
Bypass call forwarding:
9#
Speak
99 *
Speak
9 #
*59#
*21# #21#
YES
YES
YES
*21*
New number#YES
#21# *21*
*
YES
Own number
New number#YES
#21*
Own number#YES
*22*
External number
#22# *22*#
Line access code
YES
YES
YES
#
*60*
Extension number#YES
Ta nd e m
Activate tandem:
Cancel tandem:
Transfer call between tandem members:
Information
Enter information:
*28# #28#
YES Own No. NO
*23* 1-6
(see table below) Complete info
Time of return 1 hour (00-23) minute (00-59) Date of return 2 month (01-12) day (01-31) Lunch 3 back at, hour minute Meeting 4 back at, hour minute Vacation 5 back, month day Illness 6 back, month day
Individual abbreviated numbers
**0 **1 **2 **3 **4 **5 **6 **7 **8 **9
Info code Completing info
..................................................................
..................................................................
..................................................................
..................................................................
..................................................................
..................................................................
..................................................................
..................................................................
..................................................................
..................................................................
YES
YES
Enter "Info code"
YES
#
Special account numbers for business calls:
Account numberProject name
1
2
3
4
© Ericsson Austria GmbH 2002
This is part of ENL/ZTBS 151 353 R1A
This is a part of ENL/ZTBS 151 353 R1A
Page 5

Table of Contents

Important .........................................................6
Description ....................................................... 8
Incoming Calls ...............................................14
Outgoing calls ................................................19
During Calls ....................................................24
Call Forwarding .............................................. 29
Information .....................................................34
Internal Messages ..........................................37
Mailbox System ..............................................44
Abbreviated Numbers ....................................48
Group Facilities ..............................................53
Other Useful Facilities .....................................56
Security .......................................................... 64
Least Cost Routing ........................................71
Phone Book ...................................................72
Settings ..........................................................81
Audible Adjustments ......................................87
Tones and Signals .......................................... 92
Useful Hints ....................................................94
Installation ......................................................95
Glossary ......................................................... 99
Index ............................................................ 101
Voice Guide .................................................. 105
Table of Contents
page
5BusinessPhone – Cordless DT570
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Important

Important
This sections describes the information that is important to know before you use the Cordless DT570 and the functions described.
Note: This user guide describes the supported BusinessPhone Communication Platform functions together with the most commonly used telephone specific functions. All telephone specific functions are listed in the menu structure.To find out whether or not a function is described in this guide, see section Menu structure on
page 12.

Preparing for use

Before using the DT570 the first time you have to charge and connect the battery, see section “Installation” on page 95.
Note: Connect the DT570 to the charger and charge it for at least one hour before using it the first time. If your Cordless is equipped with an optional high-capacity battery, please refer to section “Installation on page 95.

Guidelines

Consider these suggestions and guidelines to keep your telephone in good shape and working properly.
Intrinsic safety
The Cordless is not specified as intrinsically safe, so do not use it in hazardous areas.
BusinessPhone Cordless DT5706
Page 7
Important
Battery handling
The battery contains environmental polluting material. If damaged, return it to a collecting point.
Note: Only use the charger that is delivered with your Cordless to charge the battery.
Cleaning
Clean the Cordless only with a soft, water dampened cloth. Using soap or any other cleaning materials may discolor or damage the Cordless.
Tre at me nt
Do not expose the Cordless to direct sunlight for long periods. Keep the Cordless away from excessive heat and moisture.
Spare parts and accessories
Use only spare parts and accessories that are approved by Ericsson. The operation of non-approved parts cannot be guaranteed and may even cause damage.
Antenna
If the antenna of the DT570 was damaged, do not use the Cordless. Consult your local Ericsson dealer or the Ericsson customer service, see back cover of this user guide.

Networks (Menu option)

The menu option “Networks” should only to be used for administration purposes by Ericsson service staff. Using this menu option may cause a logout from the DECT/GAP network, and no further calls will be possible.
Note: In case of a logout, the telephone must be logged on again by a service technician.
7BusinessPhone – Cordless DT570
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Description

Description
1
2
3
9
10
11
4 5
6
7
8
17
1 Antenna
2Volume Up
During calls: raise earpiece volume. See section “Audible
Adjustments on page 87.
3Volume Down
During calls: lower earpiece volume. See section “Audible
Adjustments on page 87.
BusinessPhone Cordless DT5708
12 13
14
15
16
Page 9
4 Scroll key (left)
Menu access. Scroll through menus or lists. Move left in choices.
5 Off hook / Yes / R-key
Make/Answer call. Enter a menu. Confirm selections and settings. During calls: put call on hold (inquiry), take call off hold. See section During Calls” on page 24.
6 1 / Space
Space when editing text.
*
7
8 Microphone
9LED
10 Earpiece
/ Pause / Text case
Insert a dial tone pause. Upper/lower case in text mode.
Off: out of coverage area or phone is turned off. Green: flashing when connected to a network; flashing quickly to indicate incoming call or message; steady light when battery is fully charged. Red: flashing indicates low battery; steady light during charging.
Please note: The handset may retain small magnetic articles around the earpiece region.
Description
11 Display (3 rows)
Display at rest, shows the network, date and time. See section Display info” on page 10.
12 Scroll key (right)
Menu access. Scroll through menus or lists. Move right in choices.
13 On/Off / On hook / No
Switch on/off, end call, mute ringer, one menu back, cancel a menu option.
14 Clear / Mute
Delete last entered digit. Backspace when editing text. Cancel a menu option, delete whole line if held longer, back to stand-by mode. Mute microphone during calls. See sections During Calls
on page 24 and Audible Adjustments on page 87.
15 Keypad
#
16
17 Accessory connector
/ Confirm / Redial
Confirm selections and settings. Recall a number from the phone book, see section Phone Book on page 72.
See section “Installation” on page 95.
9BusinessPhone – Cordless DT570
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Description

Display info

The display gives you visual feedback on all actions that you perform, and also textual warnings (12 possible characters in each row). The first row shows the entered mode or the connected network. The second row is a text row, displaying menus that you can access, names and numbers that you edit or dial etc. The lower row shows different status messages, visualized by icons, the actual time, submenus and setting details.
Additional, in stand-by mode and in several menus, the symbol for the signal level strength appears on the left side, and the battery level indicator on the right side of the display.
The DT570 display
NETWORK
Searching
No access
Text in the display
System indication
The Cordless is in contact with a system, the currently connected network. The system is only displayed when the Cordless is in stand-by mode. The Cordless can connect to 8 different systems.
Out of coverage
If the signal strength symbol left in the display is “empty”, the DT570 is not connected to a network. The display will show the Message Searching”.
Log-in failed
The Cordless cannot connect to any system or its access rights may have changed.
BusinessPhone Cordless DT57010
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Description
Display icons
Signal strength
On when your Cordless is locked to the system. The bars indicate reception quality. Four vertical bars indicate optimal reception, and no bars mean no connection to any network.
Ringer off
Ringing signal muted.
Keylock
Keys are locked.
Message
New Message received.
Call info
New unanswered calls, that you have missed.
Company phone book entry
This phone book entry cannot be changed. It is part of the company phone book.
More options available
Press the Scroll keys to view available options for a menu.
Battery gauge
The battery cells are flashing sequentially when the battery is being charged and is on when charging is completed. Indicates the amount of talk and standby time left.
Note: An alarm sounds in regular intervals when the battery is almost flat, and the LED on top of the phone shows a slowly, flashing light. See section “Installation” on page 95.
11BusinessPhone – Cordless DT570
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Description

Menu structure

The Cordless specific telephone functions can be accessed via the menus. See section Navigation keys on the next page.
Notes: Since the DT570 can be used in several networks, some functions might not be supported in your network. Only main functions are included in the list below. Functions marked with (N) are not described in this guide. * Applicable only if entries are available. **The Networks menu must only be used by Ericsson service staff, because this option may cause a logout from the DECT/GAP network.
Off hook
(During a call or when a digit is entered)
Special functions
Goto DTMF Send Pause Send Tones Pause
On hook
Hook Off Keylock On?
Info Settings
Last call Ring level Tot ca l l s Ear volume
Divert EditMelody
Divert recall Mail Alert
Networks (N)** Key sound
Select net* Light Searchmode* Dall info Edit list Answering mode
Access Language
Phone lock Own line (N) Phone lock - Change code Master reset
Clock Phone Book
Clock mode Name recall Date mode Position recall
Mail Edit
Page Erase Voice Answered calls Text ( N ) Dialled numbers Other (N) Missed calls
Ring type
Keylock
Greeting
Store
BusinessPhone Cordless DT57012
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Navigation keys
Use the navigation keys to enter and control the menus:
Description
FG
:I
;N
K
;N
To enter menu mode an scroll through the menu options
To confirm an option
Some options will take you to a new menu.
To return to previous menu or cancel an option
To cancel an option or delete an entry
Note: If you do not press a key for a minute, the phone will
automatically revert to the stand-by display.

Switching on/off the Cordless

Switch on
Press and hold until you hear a click
The display turns on. The greeting text is displayed for a short while and the Cordless starts searching for a network.
Note: If the Cordless does not switch on or the LED on top of the phone flashes with a slow, red light the battery is low. Charge the battery.
When a network has been found, the Cordless beeps three times. The indicator light on the top of the phone flashes green once every second, and the network name appears in the display.
;N ;N
Note: If the display shows “Searching or No access, you cannot make or answer calls.
Switch off
Note: During calls, you cannot switch off your telephone.
Press repeatedly to go to the stand-by display
Press and hold until the display turns blank
Your Cordless is switched off.
13BusinessPhone – Cordless DT570
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Incoming Calls

Incoming Calls
A ringing signal and the quickly flashing green LED indicate an incoming call.
The first row of the display shows if the call is external or internal:
DECT ext DECT int
The second row of the display shows the caller’s number (if supported by the network). If the number is in the phone book, the name appears instead.
Display example:
DECT int
4736
External call Internal call from within your company
:I
;N
UorD
Press to answer
Note: Calls can be answered at any time, no matter if you
are programming, or keying in a number etc.
Mute ringing signal
If the Cordless rings at an inconvenient moment, you can turn off the ringing signal temporarily:
Press
or
Press one of the volume keys twice
Now only the flashing green LED indicates the incoming call. If you still want to answer the call:
BusinessPhone Cordless DT57014
Page 15
Incoming Calls
:I
;N
Press to answer
If you did not answer a call, the display will show the number of missed calls and the call info icon:
NETWORK
Calls:1
The caller will receive no answer.
Note: It is not possible to reject a call.
Forwarded calls
If the incoming call was forwarded, the display shows the number or the name of the actual caller and the forwarding extension in brackets, for example:
DECT int Bob (Eva )
End the call
Press
The first row of the display shows the name of the network in which you are logged in. The second row shows the duration of the last call. The last row shows the current time:
NETWORK Last 2:24
14:20
15BusinessPhone – Cordless DT570
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Incoming Calls

Missed calls

Note: The following function requires the CLIP service (Calling Line Identification Presentation). The CLIP service must be supported by your network. Please contact your system administrator for further information.
Up to 10 missed calls can be stored in the phone book. Whenever there are entries in this list, you can view or call back the numbers with the Missed calls option.
Return of missed calls
If you miss a call, the display shows the number of unanswered calls and the call info icon.
NETWORK Calls:3
11:48
FG :I FG :I
FG
:I
Select “Phone Book” and press
Select “Missed calls” and press
A list of numbers or names (if stored in the phone book) is displayed.
*
Press to show the time or the date of the call
Press again to toggle between date and time display.
MISSED CALLS 12-May-01 Eva
Select an entry
Press to dial
Notes: If no names or numbers are available for returning
a call, the message Empty list is displayed. The message “Unidentified” is displayed, if no information about a callers number was received.
BusinessPhone – Cordless DT57016
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Incoming Calls
Delete an entry
If you want to delete an entry instead of dialing the number:
FG :I FG :I
FG K
FG :I
Select Phone book and press
Select Missed calls and press
A list of numbers or names (if stored in the phone book) is displayed.
Select an entry
Press to delete the selected entry

Answered calls

Note: The following function requires the CLIP service (Calling Line Identification Presentation). The CLIP service must be supported by your network. Please contact your system administrator for further information.
The last 5 answered numbers are stored in the phone book. Whenever there are entries in this list, you can view or call back the numbers with the Answered calls option.
Return an answered call
Select Phone book and press
FG :I
FG
Select “Answered calls” and press
A list of numbers or names (if stored in the phone book) is shown.
Select an entry
Each entry is displayed with a number in the upper right corner of the display, and the date or time when the call was answered:
ANSWERED 2
12-May-01
Bob
17BusinessPhone – Cordless DT570
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Incoming Calls
:I
FG :I FG :I
K
Press to dial the number
Notes: If no names or numbers are available for calling
back, the message Empty list is displayed. The message “Unidentified” is displayed, if no information about a callers number was received.
Delete all entries
If you want to delete all entries in the answered calls list:
Select Phone Book and press
Select “Answered calls” and press
Press to delete all entries in the answered call list
BusinessPhone Cordless DT57018
Page 19

Outgoing calls

Outgoing calls
Sometimes you make a call but the person is not available. These functions will help you in your attempts to establish contact with the called party. You can also make a call via the phone book, see section Phone Book on page 72.

Make calls

Internal and external calls.
Z :I
;N
Enter the phone number and press
The number may be any of the following:
an (internal) extension number,
an external number, where 0 is the digit for external call access.
*
Press at least one second to insert a pause if you have to wait for dial tone (on hook)
The dialled number is shown in the display. Your phone will go off hook and establish the connection. When your call is answered the connected number or name is displayed (if supported by the network). Additional, you can see the duration of the call in the display:
1:56 Eva 14:18
When your call is forwarded, the number or name of the actual answering extension is displayed (if supported by the network).
Press to end the call
19BusinessPhone – Cordless DT570
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Outgoing calls
The duration of the call is shown:
NETWORK Last 2:24
14:20
Notes: Correct a wrong entry by pressing the CLEAR key. If you decide not to make the call while keying in the number, press NO to stop. If you receive a call while keying in the number, simply press YES to answer. You can make your calls faster by using abbreviated numbers or VIP positions, see section “Abbreviated
Numbers on page 48.
Hook Off
If you prefer to dial a number off hook:
FG
:I
Z
;N
Select Hook off
Press
Dial tone.
Dial your number on-line
Note: When dialling this way, the CLEAR key cannot be
used to erase digits.
Press to end the call
The display shows the duration of the call.
BusinessPhone Cordless DT57020
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Outgoing calls

Last external number redial

When you initiate an external call the system automatically stores all the dialled digits, irrespective of whether the call was successful or not.
***:I
:I
FG
:I
Press to redial the saved number
When the external party answers, the display will show the dialled number.

Redial number from last dialled list

The last 15 dialled numbers are memorized by your Cordless. You can redial one of these numbers with the Quick redial feature or by selecting a number from the dialled numbers list in the phone book.
Quick redial
Press and wait until number or name is displayed
If there is more than one entry, the display shows for example:
Call? 12-May-01 47632145
Scroll through the list and select an entry
*
Press to show the time or the date of the call
Press the key again to toggle between date and time.
Press to dial the number
Note: If no names or numbers are available for returning a
call, the message Empty list is displayed.
21BusinessPhone – Cordless DT570
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Outgoing calls

Redial using the phone book

FG :I FG :I
FG :I
FG :I FG :I
K
Select Phone Book and press
Select Dialled numbers and press
The last dialled number and name (if stored in the phone book) is displayed.
*
Press to show the time or the date of the call
Press the key again to toggle between date and time display.
Select a number and press
Now the selected number is dialled. You can store numbers permanently, see section Phone Book on page 72.
Delete all numbers
If you want to delete all numbers in the redial list
Select Phone Book and press
Select Dialled numbers and press
The last dialled number and name (if stored in the phone book) is displayed.
Press to delete all redial numbers

Automatic call-back

You call an extension and receive busy tone or get no answer.
;N
5
Press
Verification tone.
Press
You are called back if the extension finishes the ongoing call or the next time the extension finishes a new call. You have to answer within eight seconds otherwise the call-back service is cancelled.
BusinessPhone Cordless DT57022
Page 23

Busy extension

You call an extension and receive busy tone.
Camp-on
You can notify a busy extension of your call by a muted ringing call (if this function is allowed).
4
Press to camp on
Keep the Cordless off hook. When the called extension disconnects its current call, it will be called automatically.
Note: If you receive the busy tone again, the desired extension does not allow camp-on.
Intrusion
You can intrude on an ongoing call on a busy extension (if this function is allowed).
8
Press to intrude
Intrusion tone is heard and a three-party call is established. When the called extension disconnects its current call and you keep off hook, the called extension will be recalled automatically.
Outgoing calls
Note: If you still hear the busy tone, then your extension does not have the authority to intrude or the desired extension is protected against intrusion.
23BusinessPhone – Cordless DT570
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During Calls

During Calls
The BusinessPhone Communication Platform allows you to handle calls in many different ways. You can make an inquiry, transfer the call, create a conference, mute the microphone and ringer, change the dial mode or put the call on hold to perform other tasks.

Display during calls

During calls, the first row of the display shows the duration of the call. The second row shows the other persons phone number (or the name, if the number is in the phone book). The last row displays the total time of all calls:
:I
Z
:I
1:56 4736 9:18

Inquiry

During an ongoing conversation you would like to make an inquiry to an internal or external party.
Press
The first call is put on hold. Now the first caller cannot follow your conversation with the third party.
Call the third party
Press to end the second call
Now you can continue the first call.
BusinessPhone Cordless DT57024
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Refer back
You can switch between the connected parties:
During Calls
:I2 :I1
:I
Z
;N
Switch between calls
Press to terminate
The ongoing call is terminated. The other call is connected.
Note: Sometimes YES (R-key) must be pressed twice. Whether you can put internal calls on hold or transfer calls to external lines depends on your PBX. Consult your system administrator.

Transfer

You have an ongoing internal or external conversation and you want to transfer the ongoing call.
Press to put the current call on hold
Dial tone.
Call the third party
You can transfer the call before answer or wait for answer.
Note: Make sure, that you are connected to the desired party. Please read section Useful hints”.
Press to transfer
The call is transferred.
or
:I
Press to pick up the call again
Transfer to a busy extension
You can even transfer calls to busy extensions. The other party will hear a muted signal (camp-on), and the call will be extended, as soon as the ongoing call is terminated (if camp-on is allowed).
Call-back
You are called back, if you have transferred an external call and the other extension has not answered the call within a certain time. Your telephone will ring again.
25BusinessPhone – Cordless DT570
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During Calls

Conference

You have a conversation and you want to establish a telephone conference.
:I
Z
:I3
;N
Press
Dial tone.
Call the third party
Press to establish a three party conference
Now you have established a three party conference. To mark the conference, all conference members will hear a periodical conference tone.
Repeat the procedure to include other persons to the conference
In this way, you can include up to six parties in a conversation. How many of them can be external callers depends on the programming of the system.
End the call to leave the conference

Dial mode

When calling interactive tele services, you must press certain keys (post dial) to give your response. If your Cordless uses tone dialling (DTMF) to make the call, just press the keys requested by the tele service. If your Cordless uses pulse-dialling, you must manually change to tones, after the call is established:
Note: After you end the call, dialling is always reset to the default method.
G :I
FG :I
Change to tones
When the call is established:
Select Special functions and press
Select Goto DTMF and press
BusinessPhone – Cordless DT57026
Page 27
SPECIAL FUNC
Goto DTMF
The Cordless now uses tone dialing.
During Calls
Z
G :I
FG :I
FG :I
Z
Press any key to respond
Send long tones
Some services do not work on standard DTMF tones. They require long DTMF tones. If so, you can temporarily change the length of the tones:
Select Special functions and press
Select Send tones and press
The display shows that this option is turned off:
SPECIAL FUNC Send tones
(Off)
Select On and press
For the duration of the call, your telephone is set to long tones.
Press any key to respond
If the DT570 is set to long tones, the tones are transmitted for the same length as you press the key.
Send a dial tone pause
If you want to send a dial tone pause when the phone is off hook, you can insert a pause during dialling.
G :I
FG :I
Select Special functions and press
Select Pause and press
The display shows a small “P” and the dial tone pause is sent.
Note: When you enter a phone number on hook, you can also press the star key for one second to insert a dial tone pause.
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During Calls

Mute microphone

To mute the microphone during an ongoing conversation:
K
K
Z
;N
Press and hold
The caller will not hear the conversation in your room. The display confirms that the microphone is turned off:
Mute 4736 16:07
Release to turn the microphone on
Now you can resume your conversation.
Note: It is advised to use this feature instead of putting a call on hold. A call on hold may be diverted to your operator, directly or after some time.

Scratch pad

During an ongoing conversation you can use the display as a scratch pad by entering a phone number with the keypad.
Note: During an external call DTMF tones will be sent.
Enter a phone number
The entered digits appear in the display.
Press to end the call
The phone number is still shown in the display.
:I
Press to call the displayed number
BusinessPhone Cordless DT57028
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Call Forwarding

Call Forwarding
When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position. If you urgently need to talk to someone who has forwarded his calls, the system is also equipped with a bypass function. Depending on the type of diversion you are also able to record your personal greeting, see section “Personal
greeting on page 47.
Note: You can still make calls as usual.
Diversion on no reply
If you are not available to answer incoming calls (internal or external), your system administrator can program your Cordless to automatically divert calls to a programmed diversion address (default time: 14 seconds).
Diversion on busy
If your Cordless is busy and you receive an incoming call (internal or external), your system administrator can program your Cordless to automatically divert the call to a programmed diversion address.
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Call Forwarding

Fixed diversion

This function directs your calls to a pre-programmed answering position (e.g. secretary).
Activate fixed diversion
*21#:I
#21#:I
*21*
Dial and press
Special dial tone. All calls to your extension are directed to a pre­programmed address. The display shows the actual diversion state.
Cancel diversion
Dial and press
Special dial tone.

Individual diversion

This feature gives you the possibility to divert your calls to internal and external positions, e.g. to any directory number, a colleague’s extension, an external number or a common abbreviated number (e.g. your car telephone).
Note: In order to prevent misuse, individual external diversion can be blocked for your extension, see section Security” on page 64.
Program and activate internal diversion
Divert your calls to an internal position.
Dial
Z#
:I
Enter the new diversion address and press
Verification tone. You can make outgoing calls as usual. A special dial tone reminds you that Call forwarding is active.
Press
Note: An individual internal diversion cannot be activated if
an individual external diversion is already activated.
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Cancel internal diversion
Call Forwarding
#21#:I
*22*
0Z
#
:I
#22#:I
Dial and press
Individual diversion is cancelled.
Program and activate a new external diversion address
To set a new individual external diversion address:
Dial
Dial the digit(s) for external call access and enter the new external diversion address
A maximum of 24 digits.
Note: If your public network requires waiting for a second dial tone, press
Press to activate the individual diversion
Press
Verification tone.
Note: Individual external diversion can also be used via the DISA function, see section Other Useful Facilities on
page 56.
Cancel external diversion
Dial and press
*
”.
*22*#
:I
Note: The programmed diversion address is not removed from the memory, the diversion is just inactive.
Re-activate external diversion
Divert your calls to an external position:
Dial to activate the programmed external diversion
Press
You can make outgoing calls as usual. A special dial tone reminds you that Call forwarding is active.
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Call Forwarding

Follow me

If your Cordless is not available, you can still answer your calls by forwarding them to where you are. To activate Follow me, Individual Diversion must be active on your telephone.
Activate Follow me
Note: This procedure has to be executed from the telephone the calls are diverted to.
*21*
Z*
Z#
:I
#21*
Z#
:I
Dial
Dial your number and press
Dial the new number to where incoming calls should be diverted and press
Special dial tone.
Press
Cancel Follow me
Follow me and individual diversion can also be cancelled from the answering position.
Dial
Dial your number and press
Dial tone.
Press
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Call Forwarding

Bypass call forwarding

Bypass call forwarding me makes it possible to call a specific extension, even if call forwarding is activated on this extension.
*60*
Z#
:I
FG :I
Z
:I
Dial
Dial the extension number and press
Press
You will be connected to the specified extension, regardless of which type of call forwarding the called extension has activated.

Divert

With the menu option “Divert” you can easily activate the different divert codes that are used by your system (e.g. * 2 1 *).
Note: Before you can use this option, you have to store the diversion codes as normal phone numbers in the phone book. See section Phone Book on page 72.
Select Divert and press
The phone book is automatically activated.
Press the first character of the appropriate divert code
For example, if you are looking for the fixed diversion code, and you stored the code with the name Fixed diversion in your phone book, you would press You can also enter more characters.
Press to confirm
The first entry in the phone book that begins with the entered character(s) appears in the display.
3
to enter an F, the first letter of the code.
FG
Z :I
Select the desired diversion code
Enter the new diversion address and press to activate
Note: To cancel a call diversion, select the required
diversion code with the Divert option. If this feature is available, depends on your system settings. Please contact your system administrator for further information.
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Information

Information
If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows you to inform your callers why you are absent.
Note: When you have activated a diversion with a personal greeting, callers will receive this greeting instead of your activated absence information.
You can inform your callers with:
1Pre-defined texts
Enter the reason for your absence and the date and time of your return. Internal callers receive the information on the display (or as spoken information to callers without display phone). External callers will be routed to the operator who also has access to your absence info.
2 Voice information
Record a voice message and name the reason of your absence. Internal callers will hear the information via the handset or the loudspeaker. External callers will be routed to the operator who also has access to your absence info.
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Enter information

To store pre-defined text or voice information.
Information
*23*
Z Z
# :I
*23*
0627
Z
Dial to enter the information mode
Pre-defined texts
Enter the “Code”
Enter Completing info from the table below
Time of return 1 hour (00-23) minute (00-59) Date of return 2 month (01-12) day (01-31) Lunch 3 back at, hour minute Meeting 4 back at, hour minute Vacation 5 back, month day Illness 6 back, month day
Press to enter the information
The programmed absence info will be shown in the display.
Example: Vacation, back June 27
Press
5
Enter Code
Enter month and day
Enter time of return (optional)
If you do not know the time of return you can skip this step.
Code Completing info
# :I
*23*
Press
You will hear the verification tone and the information is active.
Voice information
Dial to enter the information mode
9
Press and speak
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Information
:I
* 9
#
#23*#
:I
*23*#
Press
Press to play-back and listen to your recording
Press and speak to re-record
Press to send
You will hear the verification tone and the information is active.
Note: You can dial your own extension number if you want to check your information.

Save information

When the information is active:
Dial
Press
Verification tone. Information is passive and stored for later use.
Use saved information
When the information is switched off:
Dial to activate saved info
:I
#23#
:I
Press
Verification tone. Information is active.

Erase information

Dial to erase info
Press
Verification tone.
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Internal Messages

Internal Messages
You can send a call-back or a voice message when you call an extension and receive busy tone or get no answer. This section also describes how to record a personal voice message and how to forward a voice message.
Password protection
The first time you enter the message system (only possible from own extension) you might be requested to change your password if it is default (0000).
Note: Some systems are programmed to allow the default password.
;N
Follow the voice announcements
You are requested to enter a new password, confirm and save it. If you use the default password, you are requested to try again.
Press
or
Continue with any of the message functions
If you want to change your password again, it is possible from the message system or via the function Select password on page 65.
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Internal Messages

Send message

You call an extension and receive the busy tone or no answer. Two possibilities exist:
1 Call-back message
2Voice message
See also section Mailbox System on page 44.
Call-back
9#
99
* 9
#
Press to send a call me message
Voice
If you want, you can send a voice message instead:
Press and speak
Press to play-back
Press and speak to re-record
Press to send
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Internal Messages

Check and store received messages

A received message is indicated with a beep sound and the message icon (envelope) in the display. A special dial tone can also be used to indicate a waiting message, if programmed.
Received messages are divided into following three categories:
New messages (not heard or read)
Heard/Read messages
Stored messages
Voice messages can also be forwarded to other mailbox numbers (individual or common), see section Forward a voice message on
page 42.
Note: Messages are deleted from the system after a certain time. The time depends on which category the message belongs to. For further information, please consult your system administrator.
With the DT570 you can receive two different message types: page and voice messages. A new page message is displayed auto­matically. For checking your voice messages you have to call your mailbox. If you want to know what kind of messages are available in your network, please contact your system administrator.
*59#
:I

Call me and voice messages

Dial
Press
You can check and store your received messages. Up to 20 messages can be stored.
Voice messages will be heard via the handset. Call me messages will call the sender automatically (these messages cannot be stored).
Note: Depending on the configuration, you might be asked for your password before you can retrieve your messages. See section “Security” on page 64.
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Internal Messages

Page messages

With your Cordless you can receive important messages of up to 160 alphanumeric characters. The last 10 messages are stored for quick reviewing, so you need not miss a message.
Receive a page message
When you receive a new message, a message tone sounds, and the LED on the top of the phone flashes red.
If the DT570 is in stand-by mode, a new received page message is displayed automatically.
If you receive a new page message during a call, the new message icon will appear in the display:
1:06 4736 16:01
Note: The new message icon is being displayed as long as there are unread messages.
FG :I
FG
:I
Read a page message
Select Mail and press
Select Page
The display shows the number of new messages (in brackets):
MAIL Page (3)
Press
Now the message information is displayed. In the first row, the display shows one of the following message tags:
Confirm New Old
Confirmation required Message has not yet been read Message has been read and confirmed, if required.
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Internal Messages
The second row shows the time when the message was received, and the last row is reserved for the senders name or phone number, for example:
NEW 02:00 From:
FG :I
;N
FG :I
FG :I FG :I FG :I
:I
Browse through the messages and press to read a message
Use the Scroll keys to browse through the text lines.
Select options below:
End reading the message
Delete the message
Note: If you want to keep the message, simply press NO
instead of YES. For more information about deleting page messages, see section Delete a page message on
page 41.
Delete a page message
When the Cordless has received more than 10 page messages, it automatically deletes the oldest read one. You can also delete page messages yourself:
Select Mail and press
Select Page and press
Select the message to delete and press
Press
You are asked if you want to erase the page message.
Erase ?
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Internal Messages
:I
*59#
Press to delete the message
The display confirms that the page message was deleted.
Note: You can also delete a page message immediately after reading the message, see section Read a page
message on page 40.

Forward a voice message

Your received voice messages (in the individual mailbox) can be forwarded to other mailbox numbers (individual or common). When you forward a voice message to an individual mailbox, the mailbox number is the same as the extension number. See also section Mailbox System” on page 44.
Dial
Note: Depending on the configuration, you might be asked
for your password before you can retrieve your messages. See section “Security” on page 64.
Follow the voice announcements
You can forward new, heard or stored voice messages.
Note: The forwarded message is a copy, i.e. it can be deleted without deleting the original message.
Repeat the procedure to forward the message to another mailbox
;N
Press to finish the procedure
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Internal Messages

Dictaphone function

If you want to record and retrieve personal voice messages you can use the dictaphone function. A dictaphone message is treated as a normal message. How to retrieve dictaphone messages, see section Check and store received messages on page 39.
Record message
To start the recording:
*58#
:I
* 9
;N
Dial and record your message
The maximum recording time is four minutes and 15 seconds.
Press
Select options below:
Press to play-back
Press and speak to re-record
Go on hook to stop recording and save the message
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Mailbox System

Mailbox System
While you are away from the office, callers can leave messages in your individual mailbox. You are also able to record your personal greeting, see section Personal greeting on page 47.
The first time you enter the message system (only possible from own extension), you might be requested to change your password if it is default (0000). See section Password protection on page 37.
The mailbox system is a part of the message system.

Individual mailbox system

Callers are able to leave messages in your individual mailbox.
*21*
Z
# :I
Activate
Divert your extension to the mailbox system.
Dial
Dial the number of the mailbox system
Ask the system administrator for your defined mailbox system number.
Press
Verification tone.
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Deactivate
Mailbox System
#21#
:I
*59#
:I
Z Z
Dial
Press
Verification tone.
Retrieve messages internally
When the message icon appears in the display.
Dial
Press
See section Check and store received messages on page 39.
Retrieve messages externally
To retrieve your messages from an external position:
Dial your companys telephone number
Dial the number to the mailbox system
During the procedure you will be asked for your extension number and your password.
The following mailbox functions can also be used from an external position:
Change password
Check and store received messages
Forward a voice message
Send message
Outcall (External) notification
Personal greeting
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Mailbox System

Outcall (External) notification

With this function the message system can notify you when new voice messages arrive. You can specify an external number, where you will be called at a pre-programmed time or as soon as a new message arrives.
Note: This feature may be restricted or not available. Ask the system administrator for the availability and for more information.
You can be notified in two different ways (depending on the programming of the system):
Notification with mailbox access:
You acknowledge the notification via your password (has to differ from the default value 0000). See sectionSelect password on
page 65.
Notification without mailbox access:
You get a short voice announcement, informing that someone has left a message for you. You acknowledge the notification by pressing any key. To retrieve the message you have to call back the mailbox system.
*59#
Note: If you do not acknowledge the notification within the pre-programmed time, the connection is cancelled and repeated later. Ask the system administrator for the programmed number of notification attempts.
Program outcall notification
Dial
Note: Depending on the configuration, you might be asked
for your password.
Follow the voice announcements
You can program the external notification number, the notification time and activate/deactivate the function. The external number (including the digit(s) for external call access) can consist of up to 24 digits. The time is entered in 24h-format, e.g. 2030 for half past eight with values automatically set to even quarters, i.e. 2013 will be 2015.
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Note: The notification number and time must be programmed before you activate the notification.
Mailbox System
;N
*59#
:I
2
Z
#
Press to finish the procedure

Personal greeting

Depending on the type of diversion you want to activate, you can leave three different personal greetings to the caller. The diversion state can be on no reply, on busy or an activated individual diversion.
Dial
Press
Depending on the system configuration you may be asked for a password.
Press to configure your personal greeting
Enter diversion code
Select an option on the next page and follow the voice announcements.
Type of diversion Code
Diversion greeting on busy 1 Diversion greeting on no reply 2 Individual diversion greeting 3
Press to store the recorded greeting
When you activate the diversion, the recorded greeting is played to the next caller.
;N
Press to end
Note: When you have activated a diversion with a personal
greeting, callers will receive this greeting instead of your activated absence information.
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Abbreviated Numbers

Abbreviated Numbers
By using abbreviated numbers, you can make calls simply by pressing a few keys.
Frequently used external numbers are stored as “common abbreviated numbers in the exchange.
Up to 10 individual abbreviated numbers (your personal most frequently used external numbers) can be stored and used on the keys 0 to 9.

Common abbreviated numbers

External numbers are stored centrally in your BusinessPhone Communication Platform. Common abbreviated numbers can be dialled from every extension that has the authority to do so.
Z
:I
Dial the common abbreviated number
Please refer to your telephone directory.
Press to make the call
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Abbreviated Numbers

Individual abbreviated numbers

You can program and activate your most frequently used external numbers on the keys 0 to 9.
**Z
:I
*51*
Z* 0Z
# :I
#51*
Press and enter the abbreviated number
A number between 0 and 9. Verification tone.
Press to make the call
Program individual abbreviated number
How to program external numbers on the keys 0 to 9.
Enter programming mode
Select an abbreviated number between 0 and 9 and press
Dial the digit(s) for the external call access and dial the number and press
The number can consist of up to 24 digits.
Note: If your public network requires waiting for a second dial tone, press
Press
Verification tone.
Cancel one specific individual abbreviated number
Dial
*
”.
Z#:I
#51#:I
Select an abbreviated number between 0 and 9 and press
Verification tone.
Cancel all individual abbreviated numbers
Dial
Verification tone.
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Abbreviated Numbers

Dial-by-name

You can call someone by pressing the first character(s) of a name and then scroll through the name list to search for the name and number.
Example: Call “Kim (ext. no. 123):
5
Press until the display shows the letter “K”
NAME
RECALL Name:K_
Use the CLEAR key to correct if you entered a wrong character.
:I
FG
:I
Press to confirm
The first name in the phone book beginning with the entered character(s) is displayed, for example:
Kate
(9) 432
The second row shows the position in the phone book, and the last row displays the phone number.
Note: If there are no phone book entries starting with the selected character, a name beginning with the next character is displayed.
Scroll up or down the name list until you find “Kim”
Kim
(14)
123
Confirm and Kim’s number will be dialled
Note: Press CLEAR instead of YES if you want to edit the
number before dialling. You can press NO any time to cancel the process and exit the menu.
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Abbreviated Numbers

Dial by VIP position

Phone numbers that are stored in positions 1 to 9 of the user phone book can be called very easily. You can use these positions to store important or frequently used numbers.
Z
:I :I
12#
:I
Press a key from 1 to 9
The number stands for the position in your personal phone book.
Press to select the phone number
Press to dial the number

Dial by position

You can make a call quickly by selecting the entrys position in the phone book and then scroll through the list to search for the name and number.
Example: Call Mike (position 12 in your personal phone book):
Enter the position number
In this example, it is position 12 for Mikes entry.
Press to dial the number
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Abbreviated Numbers

Dial by position in the company phone book

If a company phone book was set up for your Cordless, you can make a call quickly by selecting the entrys position in the phone book and then scroll through the name list to search for the name and number. For further information about your companys phone book, please contact your system administrator.
Example: Call “Judy (position 345 in the company phone book):
#
Press and hold until the display shows the icon ¤ for company entries below the battery status:
NETWORK
345#
FG
:I
Enter the position number and press
In this example, the position number of the entry is 345 for Judy’s entry.
If necessary, scroll up or down until you find the entry
Press to dial the number
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Group Facilities

Group Facilities
When you are working together in a team the following group facilities can be very useful.

Group hunting

Your telephone can be included in one or several hunt groups. In a hunt group all members are represented with one common directory number. 16 hunt groups can be programmed, each containing 1 to 20 members. A member can be either an extension number, an operator console or a fictive number. Please ask your system administrator if you require this function.
*28*
Z#
Note: The number of cordless extensions in a hunt group are limited to eight (including tandem configurations).
Incoming calls to the hunt group are directed to free extensions in the group. The hunt order within the group can be changed to suit your needs. If all members of the hunt group are busy an incoming call is being queued. If no one answers an incoming call before the programmed time, the call is forwarded to the programmed answering position (e.g. operator).
Note: If all members in a hunt group are busy, the call-back or intrusion functions are not available.
Log in
Before you can answer group hunting calls, you must log in. To log in to one hunt group:
Dial
Dial the hunt group code and press
Please ask your system administrator for the configured number.
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Group Facilities
:I
*28**#
:I
#28*
Press
Verification tone.
To log in to all hunt groups:
Dial
Press
Verification tone.
Answer calls
As system default the hunt group number is shown in the display. If you require a different display layout, please contact your system administrator.
GH-GROUP
300
Answer the group hunting calls in the normal way.
Log out
To log out from one hunt group:
Dial
Z#
:I
#28**#
:I
Dial the hunt group code and press
Please ask your system administrator for the configured number.
Press
Verification tone.
Note: If you are logged in to more than one hunt group and log out from one of them, the display will show a special message.
To log out from all hunt groups:
Dial
Press
Verification tone.
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Group Facilities

Group call pick up

In a pick up group, any member can answer any individual call to group members. You answer a call to a group member by dialling a special answering number. Please ask your system administrator for the configured number.
Z
:I
Z
:I
Dial the group call pick up code
Ask your system administrator for the group call pick up code.
Press

Common bell

The common bell facility allows all extensions of the system (operator included) to pick up the call from an extension that has been predefined as a common bell extension.
Dial the common bell pick up code
Ask your system administrator for the common bell pick up code.
Press
If two or more extensions simultaneously attempt to answer a call from the common bell extension, only the first extension will pick it up. The other extensions will receive the number unobtainable tone. This will also happen if you dial the common bell pick up code and there are no calls waiting at the common bell extension.
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Other Useful Facilities

Other Useful Facilities
By using these facilities your productivity will be increased, e.g. you can set reminders for important meetings, place the costs for external calls on separate accounts and much more...

Reminder

The phone can be set to remind you at any time within the next 24 hours (multiple settings are allowed).
*32*
Z#
:I
#32#
:I
Dial
Dial reminder time and press
(00-23) hour + (00-59) minute.
Press
Verification tone. When the time is reached your phone rings with recall signal.
Note: If you receive busy tone, your extension does not have the authority to set a reminder.
Cancel reminder
Dial to cancel all settings
Press
Verification tone.
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Other Useful Facilities

Account number

An account number can be entered to debit telephone costs to different accounts. Depending on the system configuration the account number has to be entered from a verified account number list (predefined) or you can invent an own account number. The following prerequisites apply:
With the verified account number you can restrict the making of external calls (not a specific number or area), so everyone who is allowed to make external calls will receive an account number which has to be used each time he/she wants to make an external call.
Verified account numbers contain up to 10 digits.
Own account numbers contain up to 15 digits.
The account numbers can also be used via the DISA function, see section Direct Inward System Access (DISA) on page 60.
Verified or own account number
Before an outgoing call:
*9* Z#
:I
Z
:I
Dial
Enter account number and press
Press
Valid digits 0-9. Internal dial tone. Make the external call.

Automated attendant

The Automated Attendant facility sends voice instructions to external and internal callers, informing them of all possible options they can choose. Voice instructions lead the callers step by step to the desired destination.
Dial the automated attendant directory number
Please ask your system administrator for the Automated Attendant directory number.
Press
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Other Useful Facilities

Doorphone

The doorphone is used to monitor the admission to your company, i.e you can open the doorlock from your phone.
Answering doorphone calls
:I
:I
Z
Press
You will be in speech connection with the calling party.
Opening of the doorlock
After you have answered the doorphone, you can open the door making an inquiry to the door-openers directory number
Press
Dial the door-openers directory number
Please ask your system administrator for the number.

Tandem configuration

The tandem configuration is a unit, consisting of two telephones using the same directory number. One of the telephones is defined as the “Primary” and the other one as the “Secondary”.
This function enhances the communication for users that, for example, have a wired phone on their desk (the primary telephone”) and need to be mobile within their companys building with their own Cordless (the secondary telephone). Basically the tandem configuration works as follows:
To activate the tandem configuration
*28#
:I
Dial to log on the secondary telephone
Press
SECOND USER LOGGED ON
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Other Useful Facilities
For incoming calls:
Both telephones are treated as 1 single extension For outgoing calls:
Both telephones are treated as 2 separate extensions
To deactivate the tandem configuration
.
.
#28#
:I
:I
Z ;N
Dial to log off the secondary telephone
Press
For incoming calls:
The secondary telephone cannot be called and the primary telephone works as a normal “stand-alone” telephone.
For outgoing calls:
Both telephones are treated as 2 separate extensions
Transferring a call between the members of a tandem unit
During an ongoing conversation:
Press
Dial your own directory number and press
.
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Other Useful Facilities

Direct Inward System Access (DISA)

If you are working externally and you have the need to make business calls, call your company and use the company PBX to build up an external call to the desired party. You just pay the costs for the phone call to your company. The other costs will automatically be placed on your extension number or on a special project.
Note: To activate this function, you have to change the default password from “0000” to a personal one. Which code to use and how to change it, see section “Select
password on page 65.
You can also divert calls from your office extension to your external position, see section Call Forwarding on page 29. During the procedure you will be prompted for your password. Use the quick reference card at the beginning of the guide to remember these specific numbers.
Dial the public number of your company
Z
Z
followed by the DISA number
Please ask the system administrator for the defined DISA number.
Note: If want to register the call on an account number, you should use the account number procedure before you enter the external number, see section “Account number” on
page 57.
Dial the external number
or
Use the external diversion function
Procedure, see section Call Forwarding on page 29.
Note: If you program a new diversion address, remember to reset it when you return to your office.
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Other Useful Facilities

Networking

Networking is the connection of several premises within a company. The connection can be set up via leased lines, public lines, Local Area Network (LAN) or Wide Area Network (WAN). Ask your system administrator about details regarding networking.

IP calls

IP calls are internal calls sent via an internal data network (LAN or WAN) and the transfer of data and voice is made on the same line. If you are connected to an internal data network the IP connection is made automatically. To minimize the traffic on the network the speech quality is decreased.
If the speech quality is not acceptable you can disconnect the IP call and switch to a non-IP call (alternative network). The switch from the IP net to the non-IP net is made during the call, so the call does not have to be disconnected.
If you want to switch to a non-IP net during the call:
:I
*61*
Press
Dial
During the procedure the other party is put on hold. When the procedure is ready you will receive a special ringing tone and the call is resumed in the non-IP net.
Note: A switch to a non-IP call can only be performed if the original call is an IP call, otherwise you will receive a blocking tone.
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Other Useful Facilities

Lock the keypad

You can lock the keypad of the Cordless to avoid accidental activation or dialling a number by mistake. The following procedure describes the manual lock, but it is recommended to always have the automatic lock on.
How to set the Automatic keylock, see section “Settings on
page 81.
To lock the keypad manually
FG :I
F :I
:I
Select Keylock On? and press
When you press a key, the display will show:
Keylock
Enter <- YES
to unlock
To unlock the keypad
If the telephone is in stand-by mode:
Select Keylock off? and press
Now the keylock is deactivated, and the key icon disappears.
When you receive an incoming call:
Press to answer
This will unlock the keypad, no matter if you locked the keypad manually or automatically.
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Other Useful Facilities

Info

During a call, the duration of the call is shown in the display. Additional you can check the duration of the last incoming or outgoing call or the total call duration. How to set the type of call information, please see section Call info on page 84.
Check time of the last call
FG :I
FG
FG :I
FG
FG :I FG :I
Select Info and press
Select Last call
The duration of the last incoming or outgoing call is displayed:
INFO
Last call
0:20
Check total call time
Select Info and press
Select Tot calls
Depending on the Call info setting, the duration of both incoming and outgoing calls or only the duration of all outgoing calls is displayed. See Call info on page 84 for further information.
Reset the total call time meter
Select Info and press
Select Tot calls and press
The display shows:
TOT CALLS
:I
Reset?
Press to reset the meter
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Security

Security
You can block your extension in order to prevent unauthorized use of your telephone, e.g if your external calls are placed on a specific account number.

Block extension

*72#:I
#72*
Z
# :I
Dial to block your extension and press
Verification tone, your extension is blocked.
Un-block extension
Dial to re-open
Enter your password
Press to re-open
Verification tone, your extension is open for use.
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Security

Select password

You can use your four-digit password for blocking your phone from unauthorized use, for making external calls from any blocked extension, for entering the message system or when you are using the DISA function.
Note: The first time you enter the message system you might be requested to change your password if it is default (0000). This procedure is performed directly in the message system. See section Internal Messages on page 37.
#*72*
Z
*
Z
#
:I
Dial to select a new password
Enter your present password
The default password is “0000”.
Press
Enter your new password
Press
Verification tone.
Press
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Security

Bypass blocked extension

In order to make a call, you can temporarily bypass a blocked extension. You can make one call from the extension.
Bypass own extension
*72*
Z
#
*72*
Z*
Z#
Dial
Enter your password
Press
Dial tone. You can make one call from the extension.
Bypass another extension
This makes it possible to make a call on another, blocked extension, by using your password.
Dial
Enter your password and press
Dial your extension number and press
Dial tone. You can make one call from the extension.
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Security

Phone lock

You can protect your Cordless from being used by unauthorized persons by locking it. The lock is manually activated.
Note: To use this feature, you have to select a lock code first. It is recommended to write down the IPEI code of the telephone in case the Cordless is blocked because an incorrect lock code was entered, see IPEI code on
page 70.
Select phone lock code
Your Cordless is initially provided with a pre-set code for locking the phone. You should change this code to prevent misuse.
Note: The pre-set code is “0000. Before you change the phone lock code, it is recommended to write down the telephones IPEI code, see IPEI code on page 70.
FG :I FG :I
Z :I Z :I
Z :I
Select Access and press
Select Phone lock – Change code and press
The Display shows:
ACCESS Phone lock Change code
Enter the (old) current code and press
The default code is 0000.
Enter the new code and press
The code may consist of 3 to 8 digits (no characters). Next you will be asked to verify the code.
Repeat the new code and press
The new code is now set as the default code and the display confirms the change with:
New code
Then the Cordless returns to stand-by mode.
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Security
Notes: If you enter an incorrect old code, the display will show the message Wrong code. The phone lock code has not been changed. Repeat the procedure described above. If the message Matching error” appears, the new code was not entered correctly. Repeat the procedure described above.
Notes: If you enter an incorrect code three times in a row, the DT570 is locked, see section IPEI code on page 70 to unlock it. If you cannot remember your lock code, you will need the IPEI code to unlock the phone, see section “IPEI
code on page 70.

Lock phone

Note: To use this feature, you have to select a lock code first. It is recommended to write down the IPEI code of the telephone in case the Cordless is blocked after an incorrect lock code was entered, see “IPEI code” on page 70.
FG :I FG :I
FG :I
Z :I
Select Access and press
Select Phone lock and press
The current selection is shown in the display, for example:
ACCESS Phone lock
(Unlocked)
Select Full lock and press
Enter your phone lock code and press
3 to 8 digits (no characters). The default code is 0000. The phone lock will be activated the next time the Cordless is switched on.
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Unlock phone

If the phone lock is activated, the display will show briefly:
Phone
locked
Then you are asked to enter the lock code.
Security
Z :I
FG :I FG :I FG :I
Z :I
Enter your phone lock code and press
The Cordless is unlocked and you can make calls as usual.

Cancel phone lock

Select Access and press
Select Phone lock and press
Select Unlocked and press
Enter your phone lock code and press
The default code is 0000.
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Security

IPEI code

If your Cordless is blocked because of an incorrect lock code, you can un-block the phone with the IPEI code. The IPEI code is a unique code for your Cordless telephone.
Show IPEI code
When the Cordless is unlocked and in stand-by mode:
*#06#
Z :I
Dial
The 13-digit IPEI code is displayed.
Note: Write down the IPEI code and store it at a save place for future reference. If you do not know the IPEI code, please contact your system administrator.
Once the DT570 has been locked with the phone lock code, you have to enter this code before the IPEI code is displayed. Therefore it is recommended to look up the IPEI code before setting the phone lock code.
Enter the current Phone Lock code and press
The 13-digit IPEI code is displayed.
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Least Cost Routing

Least Cost Routing
Least Cost Routing (LCR) automatically selects the cheapest way to establish the connection to the desired external number. Please ask your system administrator if this function is installed in your system.
Use least cost routing
If the extension has been configured to use LCR, each external call will be analyzed and the cheapest way will be selected.
0Z
Z
0Z
Dial the digit(s) for external call access and the external number
The usual way of making an outgoing external call.
Calling least cost routing
If LCR has been installed in your system, but your extension is not configured to use it automatically, you also have the opportunity to get the cheapest connection by dialling the LCR code before you dial an external number.
Dial the LCR code
Please ask your system administrator for the LCR code.
Dial the digit(s) for external call access and the external number
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Phone Book

Phone Book
Your Cordless is equipped with a personal phone book where you can enter up to 100 entries (names and numbers).
Additional to your personal entries, a companys phone book can be programmed with a special accessory and store up to 1,000 phone numbers. These numbers cannot be changed and are always marked with the “¤” icon. If the company phone book is used, depends on your system settings. Please contact your system administrator for further information.
Notes: Phone book numbers have a maximum of 24 digits. Phone book names have a maximum of 12 characters. An indication that the phone book is full, means that you have to delete an entry before you can add a new one.
FG :I
FG

Use the phone book

Access the names and numbers of the phone book.
Access Phone book and press
Use the scroll keys to select the required option
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Phone Book

Make a call via the phone book

You can conveniently make calls using the phone book. There are different ways how to establish a call with the phone book:
Call by name
Call by phone book position
Quick dial by name. See Dial-by-name” on page 50
Quick dial by position. See Dial by position” on page 51
Note: If a company phone book was set up, you can also dial a number by position in the company phone book. Please contact your system administrator for further information.
Call by name
FG :I FG :I
Z
:I
FG :I
Access Phone book and press
Select Name recall and press
Press the key which has the first character of the name
You can enter more characters, for example the first three characters of the name you are looking for. How to write text, see section Write text on page 79.
Press to confirm
The first name beginning with that letter is displayed.
Scroll up or down until you find the name and press
The number is dialled.
Note: How to make calls via the answered call list, missed call list or last dialled lists, see sections Incoming Calls on
page 14 and Outgoing calls on page 19.
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Phone Book
Call by phone book position
Phone numbers can be dialled by using its position number in the phone book.
FG :I
FG :I#
Z :I
:I
FG :I FG :I
Access Phone book and press
Select Position recall and press
The display shows:
POSITION RECALL Position:
Enter the phone book position number and press
If necessary, use the Scroll keys to select an entry.
Press
The number is dialled.

Add a name and number to the phone book

Select Phone book and press
Select Store and press
STORE 5 Name:_
Z :I
Enter a name and press
How to write text, see section Write text on page 79. The display shows the entered name, for example:
STORE 5 Name:TONY Enter no: _
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Phone Book
Z
:I
G
Z :I
Enter the phone number
The first free position in the phone book is prompted.
Note: International phone numbers can be stored with the + sign in front. Just press the 0 key until the + is displayed. The + sign replaces the international access code from the country you are calling from.
Now you have two options:
Press to store the number in this position
The name and number are stored in the phone book. The display changes to stand-by and shows the stored number.
or
Press to select another position
Enter the desired position number and press to store
The name and number are stored in the phone book. The display changes to stand-by and shows the stored number.

Overwrite protection

If you try to store an entry in a position that is already used, the display shows the following message:
STORE 5
Used
Overwrite?
;NZ
:I
Press and enter a new position number
or
Press to overwrite the existing number
Note: If a company phone book is stored in your Cordless,
please note that you cannot edit any entry marked with the “¤” icon. Please contact your system administrator for further information.
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Phone Book

Change an entry in the phone book

FG :I FG :I
FG
Z :I
G F
Select Phone book and press
Select Edit and press
Select Find name
EDIT
Find name Name:_
Enter the first character(s) of the name and press
The display shows the desired entry, for example:
EDIT 5 Name:Agnes_
5216374
The upper line shows the position number, and the middle row contains the stored name. The last row displays the phone number of the entry.
Now the following options are available:
Move to the next line / Move right within line
Move left within line
Z K
:I
Use the keypad to edit the name, the position number or the phone number
Delete character left to the cursor
When all changes are done:
Press to confirm
Note: If you prefer to look up an entry by position, just
select Find pos instead of Find name after you have accessed the Phone book – Edit” menu.
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Delete an entry from the phone book

Phone Book
FG :I FG :I
Z :I
FG
:I
FG :I FG :I
Select Phone book and press
Select Erase and press
The display shows:
ERASE
Position:
Enter the position number and press
Note: If you do not know the position number, just press
YES and or wait a moment. The display will change automatically to the first entry (= position number 1).
If necessary, use the Scroll keys to select a name
Press to delete the entry
The display shows the name a last time and confirms that the entry has been deleted.

Delete an entry by name

Select Phone book and press
Select Name recall and press
Z :I
K
:I
Enter the first letter of the name and press
Press and hold
The display shows the name you want to delete, and you will be asked to confirm the process.
Press to delete the entry
The display shows the name a last time and confirms that the entry has been deleted.
Note: You can also delete an entry by Position recall. Just select this option after you have accessed the phone book and enter the desired position number.
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Phone Book

Add last dialled number to the phone book

When you entered a phone number but then decided not to make the call, you can add the number right away to the phone book.
You have just entered a phone number, for example:
NETWORK
4567
After a short while you are asked if you want to dial the number:
Call?
4567
;N
FG :I
:I
Z :I
Press
The display still shows the entered number.
Select Phone book and press
The display changes to:
PHONE BOOK Store 4567
Press
Enter a name and press
How to write text, see section Write text on page 79. The name and the number are stored, and the display returns to
stand-by mode.
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Phone Book

Write text

The characters that you can enter, are written below each key. Use the keypad to write text. Below is explained how to write text when you add a new name in the phone book menu.
FG :I FG :I
:I
F
G
Select Phone book and press
Select Store and press
STORE 5 Name:_
Example:
5
Press a digit
1 time result J 2 times result K 3 times result L 4 times result 5
Press to confirm your edit
Now you can enter the related phone number, see Add a name
and number to the phone book on page 74.
Control keys
While entering a name or a number you can use the following keys for control and navigation:
Press to move left
Press to move right
*
Press to switch between upper and lower case
K
1
Press to enter a space
Press to correct a wrong entry
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Phone Book
Special characters
See the table below how to find a special character.
Key Number of key presses:
1234567891011121314151617
1 2
- ? ! , . : ; < = > ( ) 1
ABCЕДЖаЗ2 Γ
D E F è É 3
3
Ì
GH I
4
J K L 5
5
^
MNOÑÖØò 6
6
P Q R S ß 7
7
TUVÜù8
8
W X Y Z 9
9
+&@/ ¤ %$ £ ¥§¿ ¡ØΘΞΨΩ
0 #
# *
4
Λ
8
Φ
Π Σ
Note: Depending on the selected menu language, other characters might be available, which means that the character order differs from the table above.
Example special characters:
To e n te r Ü press 8 (four times)
1 time result T 2 times result U 3 times result V 4 times result Ü
:I
Press to confirm your edit and to exit the menu
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Settings

Settings
In order to satisfy your personal needs, the Cordless is equipped with a number of setting options. This section describes how to customize your telephone.

Greeting

The greeting text is displayed when you switch on your Cordless. You can edit the greeting text or turn the greeting off.
FG :I FG :I FG :I
Z
:I
Enter greeting text
Select Settings and press
Select Greeting and press
Select New text and press
The display shows:
New text _
Enter your personal greeting text
The Cordless changes to text entry mode automatically. The greeting may have up to 24 characters. How to write text, see section Write text on page 79.
When you have entered your greeting:
Press to confirm
Note: If you want to turn off the greeting, just select Off
instead of New text and press YES.
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Settings

Automatic keylock

You can set the keypad to lock after 25 seconds after the last usage.
FG :I FG :I FG :I
F
:I
Select Settings and press
Select Keylock and press
Scroll to choose between “Auto” and “Manual” and press
The automatic keylock will be activated after 25 seconds. A key icon appears in the display to indicate that the keypad is locked.
To use your Cordless again:
Press
The display shows:
MENU
Keylock
Off?
Press
The Cordless is unlocked and you can make calls as usual.
Note: If you accept an incoming call, the keylock is deactivated automatically.

Key sound

Use this feature to set if you want every keystroke to be confirmed with a short tone or not:
FG :I FG :I
FG
:I
Select Settings and press
Select Key sound and press
Select one of the following options:
Click Tone Silent
Press to confirm
Default setting A tone is played No key sound
Note: For the volume keys only the click sound is available.
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Language

The display messages are available in 19 languages: Czech, Danish, Dutch, English, Estonian, French, German, Hrvatski, Hungarian, Italian, Melayu, Norwegian, Polish, Portuguese, Russian, Spanish, Suomi, Swedish, and Turkish.
Select language
Settings
FG :I FG :I FG :I
FG :I FG :I
Select Settings and press
Select Language and press
Select your language and press
The display shows the following message in the ‘old’ language before the Cordless changes to the selected language, for example:
Please wait
Note: To reset the language to English (default), just enter the sequence * # 0000 # any time.

Light

With this function you can save battery energy by turning the display light off automatically in stand-by mode.
Select Settings and press
Select Light and press
FG
:I
Select one of the following options:
Auto
Off On
Press to confirm
The display light is turned off automatically 10 seconds after the last key has been pressed. No display light
Display light is on all the time
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Settings

Call info

During a call, the duration of the call is shown in the display. Additional you can check the duration of the last incoming or outgoing call or the total call duration. With this feature, you set the type of call information that will be available.
Select type of call information
FG :I FG :I
FG
:I
FG :I FG :I
Select Settings and press
Select Call info and press
Select one of the following options:
Time: All
Time:Outg.
Press to confirm
Show duration for incoming and outgoing calls Show duration for outgoing calls

Answering mode

Setting an answering mode can be useful when, for example, the Cordless is used with optional handsfree equipment.
Select answering mode
Select Settings and press
Select Answering mode and press
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Settings
FG
:I
Select one of the following options:
Any key
Auto
Press to confirm
The answering mode has been changed.
If the Cordless is used with handsfree equipment, you can answer an incoming call by pressing any key except NO. An incoming call is answered automatically after one ringing signal if the Cordless is used with handsfree equipment. Before the call is answered automatically a signal is heard.

Own line settings

The Own line settings are only required if one or more of the following situations are applicable:
If you want to make calls in different networks using the phone book.
If you want to store international phone numbers in the phone book with a + for the international access code.
If internal numbers are stored in the phone book as complete phone numbers with at least the PBX prefix.
Please contact your system administrator if you need this feature.
FG :I FG :I
Z :I

Reset the DT570 settings

With this function you can reset the Cordless to the default settings.
Select Settings and press
Select Master reset and press
Enter the phone lock code and press
The default code is 0000.
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Settings

Date and time

When the Cordless is in stand-by mode the current time and date can be displayed (if this feature is supported by the network). The time is automatically retrieved from the system (if available), and you can set how the time is displayed. As default, no date is shown.
To set the date format
FG :I FG :I
FG
:I
FG :I FG :I
FG
:I
Select Clock and press
Select Date mode and press
Select one of the following formats or turn off the date:
D stands for day, M for month, and Y for the year.
DD-MM-YY
MM/DD/YY
YYMMDD
DD-MM-YY
Off
Press to confirm
The date is now displayed in stand-by mode.
To set the time format
Select Clock and press
Select Clock mode and press
Choose between 24 hours or “AM/PM”
Press to confirm
Now the time is displayed in the selected format.
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Audible Adjustments

Audible Adjustments
In order to satisfy your personal needs, your Cordless is equipped with many options to set and adjust a personal volume, ringing signal and ring melody. In addition to this there is a trembler, if your system has that option.

Volume control

Use the volume keys to adjust the volume in the earpiece. See section Description on page 8 for the location of volume controls.
To turn the microphone, ringer and warning sound on or off during a call, see section During Calls on page 24.
UorD
FG :I FG :I FG :I
Earpiece volume
When you are making a call, the volume keys affect the earpiece volume. This is useful when e.g. you enter a machinery room.
Press the volume controls to adjust the earpiece volume during a call
or
Select Settings and press
Select Ear volume and press
Set the earpiece volume and press to confirm
You can also use the volume keys at the left side of the Cordless to adjust the volume.
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Audible Adjustments
Ringer volume
There are 7 ringer levels. At the lowest level, the ringer is shut off.
FG :I FG :I
FG
:I
FG :I FG :I
FG
Select Settings and press
Select Ring level and press
A volume level bar is displayed.
Set the ringer level
If you increase the ringer volume, the Cordless will play the currently selected ring melody.
Press to confirm
Note: You can have one ring volume setting when the
Cordless is used as a hand-held unit and another setting when it is used with Ericsson external audio accessories. The same applies when using an optional vibrator alarm. For more information see Optional Accessories on
page 98 or contact your system administrator.
Turn off ringer permanently
When the Cordless is in stand-by mode:
Select Settings and press
Select Ring level and press
A volume level bar is displayed.
Set the ringer level to “0”
The display shows:
:I
RING LEVEL
Off
Press to confirm
As a reminder, the ringer off icon will appear in the display.
Note: If you turn the ringing signal off, all audible signals will also be turned off, and incoming calls are only indicated by the LED and the display.
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Audible Adjustments

Ring type

You can choose between ten different pre-programmed ring melodies for your Cordless, and the ring types “Low”, “Medium”, High and Mix. Additional, you can edit your own ringing melody, see section Edit melody on page 90.
To set the ring type:
FG :I FG :I
FG :I
FG
:I
FG
Select Settings and press
Select Ring type and press
You can set different ring melodies for internal calls, external calls, and call-back calls:
DECT int DECT ext DECT callb
Select a call type and press
Select a ring type
The Cordless will play the selected melody.
Note: Use the volume keys at the left side of the Cordless to scroll silently through the available ring types.
Press to confirm
Select another type of call
Proceed as described above.
Internal calls External calls Call-back calls
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Audible Adjustments

Edit melody

You can program your own melody to customize the Cordless for your personal needs. The DT570 can handle a range of tones over two octaves.
FG :I FG :I
Z
#
K
:I
Select Settings and press
Select EditMelody and press
Press the following keys to compose your personal ringing melody:
Press to insert a note
To get a short note, press the key for a short time. To get a long note, hold down the key.
Press to change the pitch of the note left to the cursor
The pitch is increased or decreased in half tone steps. Press once for a sharp, twice for flat and three times for normal pitch.
*
Press to insert a short pause
0
Press to get a higher or lower octave
This option applies to the last note you have entered. A higher octave is indicated by a + in front of the note.
Press to delete the last note
If pressed once, the last note you have entered will be erased. Press and hold down the CLEAR key, if you want to delete the whole melody.
Press to listen to your melody
You will be asked if you want to save this melody:
EDITMELODY
Ready?
:I
;N
Press to save the melody
or
Press to continue entering notes
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Audible Adjustments

Mail alert

You can set a special sound for new incoming mails. If you do not want to be disturbed by incoming mails, you can also turn the mail alert off.
FG :I
FG
:I
FG
:I
Select Settings and press
Select Mail Alert
The last row shows the current setting, for example:
SETTINGS
Mail Alert
(Click)
Press
MAIL ALERT
Tone
Select an option
The following options are available:
Tone Click Silent
Press to confirm
The display shows the new setting, for example:
SETTINGS
Mail Alert
(Silent)
A short tone is heard. A short click sounds. The mail alert is turned off.
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Tones and Signals

Dial tone
(System ready to accept digits)
Special dial tone
(System ready to accept digits, active diversion on telephone, Tandem functionality)
Tones and Signals
Tones are audible in the earpiece. Ringing signals are emitted from the phone, see section Audible Adjustments on page 87.
Ringing tone
(Ringing signal to called party)
Special ringing tone
((Ringing signal to line 2)
Busy tone
(Called party is busy)
Number unobtainable tone
(Called number not accessible or vacant)
Blocking tone
(Call cannot be executed due to congestion or called party blocked)
Verification tone
(Verification that ordered function is accessed)
Intrusion tone
(Sent to all parties during intrusion)
Conference tone
(Sent to all participants in a conference)
repeated after 4 s
repeated after 4 s
repeated after 15 s
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Internal ringing signal
External ringing signal
Automatic call-back signal
Tones and Signals

Signals

Ringing signals are emitted from the phone..
- repeated after 4 s
- repeated after 4 s
Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries.
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Useful Hints

Useful Hints
Connections Between External Lines
With your BusinessPhone Communication Platform, you can establish an external call diversion or a conference with more than one external party or transfer an external call to another external destination (e.g. a mobile phone). These features are very useful for everyday business life.
Note: When these features are used, your BusinessPhone Communication Platform will occupy at least two external lines.
However, there may be disadvantages in connecting to several external lines. We would therefore like to draw your attention to the following:
Please do not transfer external calls to an external mailbox, to information systems or to external parties before they have answered
Try to avoid diverting calls to third parties before they have answered
If you are connected to two external lines, cancel one call by pressing the YES key and the 1 key
If the external parties are not persons (mailbox, automated information or attendant systems, etc.), connections on external lines can last a long time, which can be costly. Moreover, such calls may occupy two of your systems external lines. You can restrict connections between the external lines by re-programming your system.
Please ask your system administrator or contact our service centre for more information.
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Installation

Installation
This chapter describes how to connect and charge the battery of your Cordless.

Connecting the battery

Your Cordless is supplied with a slim nickel metal hydride (NiMH) battery.
Note: A long beep at regular intervals is audible when the battery is almost flat, and the LED on top of the phone shows a slowly flashing, red light.
Attach the battery to the Cordless as shown in the figure below
1 2
Note: Because the status of a newly received battery is
uncertain, always charge it to ensure that you have sufficient talk and standby time.
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Installation

Charging the battery

When the battery requires charging, you will hear a warning sound and the display will indicate it. Regarding charge time, see section Battery performance” on page 97.
Note: You can charge the battery any time. There is no need to wait until the battery is completely discharged.
Connect the Cordless to the charger as shown in the figure below
The charging process will start automatically, indicated by a green light on the charger. If the phone is turned off during charging, the LED turns red, and the battery icon flashes sequentially.
Leave the Cordless connected to the charger until the battery is fully charged.
It takes approximately one hour to fully charge the standard battery, see Battery performance on page 97. During charging, you can use the Cordless as usual. When charging process is complete, the indicator light on top of the Cordless turns green, and the battery icon is completely filled.
Disconnect the charger.
Notes: Do not connect your phone to the charger without
a battery. If the standby time for your DT570 becomes too low, you should replace the battery. Only use the charger that is delivered with your Cordless to charge the battery.
BusinessPhone – Cordless DT57096
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Installation

Battery performance

The DT570 will be standard equipped with a Slim Nickel Metal Hydride (NiMH) battery. The Cordless can be equipped with three types of NiMH batteries. The table below shows the performance of the different battery types:
Tal k t ime
(hours)
Slim Battery NM6050 NiMH 500mAh
Ultra Slim Battery NM6065 NiMH 800mAh
High Performance Battery NM6120 1200mAh
Standby time
(hours)
9 40 60
15 70 80
22 100 155
Charge time
(minutes)

Removing and changing the battery

Rechargeable batteries have a limited lifespan. If the stand-by time for the DT570 becomes too short, you should replace the battery. Please contact your system administrator for more information.
;N
1 2
Press to turn your Cordless off
Note: Always make sure that your phone is turned off
before disconnecting the battery.
Remove the battery as shown on below.
97BusinessPhone – Cordless DT570
Page 98
Installation

Optional Accessories

You can customize your Ericsson telephone to meet your own needs. All of the following accessories are optional and can be purchased at your local Ericsson contact or.
Available accessories for your Cordless:
Ultra Slim Battery NM6065, NiMH 800mAh
High Performance Battery NM6120, 1200mAh
Desktop charger
DS600 Docking station
Cordless handsfree headset
Headset profile
Leather business carrying case
Hip case
Security clip
Vibrator silent call alert
Magnetic phone holder
BusinessPhone Cordless DT57098
Page 99

Glossary

Glossary
Abbreviated Number Dialling
Initiating a call to a pre-programmed number by dialling a code. Short numbers can be:
1. Common, which means that all extensions can use them.
2. Individual, which means that they are pro­grammed and used by each extension sepa­rately (10 numbers).
See section Abbreviated Numbers on
page 48.
Account Number
To place call costs on an account number. See section Other Useful Facilities on
page 56.
Automated attendant
A facility which sends voice instructions to internal and external callers, providing all options which can be chosen. Voice instructions lead the caller to the desired destination. See section Other Useful
Facilities on page 56.
Call-back
An indication to a busy extension, to inform the person that you want to speak to him/her. See Internal Messages on page 37 and Outgoing calls” on page 19.
Camp on
To place (queue) a call to a busy extension. See section Outgoing calls on page 19.
Dial-by-name
Initiation of a call by operating a single key. Internal numbers (or common abbreviated numbers) can be stored on each extension. See section Abbreviated Numbers on
page 48.
Directory number
Numbers with 1-8 digits which are assigned to extensions or external lines or as common abbreviated numbers.
Direct Inward System Access (DISA)
If you are working externally, the DISA function enables you to make external calls (long distance) via the company PBX. You only pay for the call to your company. See section Other Useful Facilities” on page 56.
Diversion
Incoming calls to an extension are diverted to another directory number (extension, common abbreviated number, mailbox or the operator). There are three possibilities:
1. Direct, which means that all calls to an extension are forwarded directly.
2. On no reply, which means that a call is for­warded if it is not answered within a certain time.
3. On busy, which means that a call is for­warded if the extension is busy.
See section Call Forwarding on page 29.
Diversion bypass
This is useful for letting urgent calls through to an extension where diversion is active. See section Call Forwarding on page 29.
99BusinessPhone – Cordless DT570
Page 100
Glossary
Extension
All telephones connected to the PBX have a unique internal number (up to 8 digits).
Information
Internal callers are informed about absence and time of return. External callers are diverted to the operator, where the same information is available. Information can be of two kinds:
1. Pre-programmed text information.
2. Voice information.
Intrusion
To intrude on an ongoing call when a requested extension is busy. See Outgoing calls on
page 19.
IP Call
Call sent via a data network (LAN or WAN).
ISDN
Integrated Services Digital Network. Provides your system with supplementary services from the public net.
Least cost routing
A function that automatically selects the cheapest way to connect your external call (not necessarily the shortest distance). See section Least Cost Routing” on page 71.
Mailbox
The mailbox system controls the messages that are left for or sent by you when you are absent. See section Mailbox System on
page 44.
Message
A message can be sent to any extension. This is useful when you receive the busy tone or get no answer. There are several kinds of messages:
1.Call me messages
2. Voice messages
3. Page messages
See section Internal Messages on page 37.
Mute
To switch the microphone temporarily off. See section During Calls on page 24.
Password
A four-digit code needed to retrieve messages from the mailbox system. Please ask your system administrator for your password.
PBX
Private Branch Exchange. Your telephone switching system.
Phone lock code
A 3 to 8 digit code needed to lock your Cordless to prevent misuse. See “Security on
page 64.
Pre-defined text
Pre-programmed absent information. See section Information on page 34.
Third party
A third connection (person), which can be included in an ongoing two person conversation. The connection can be internal or external. See section During Calls on
page 24.
Tie line
An external line from the private network.
Transfer
During an internal or external ongoing call you can make an inquiry and then transfer the call to another party (internal or external). See section During Calls on page 24 and Useful hints.
Trunk line
A trunk line is the same as an external line. Can be either digital or analogue.
BusinessPhone Cordless DT570100
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