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Page 2
Welcome
Welcome
Welcome to the User Guide for the Cordless telephone DT570 of
the BusinessPhone Communication Platform. The BusinessPhone
Communication Platform consists of:
•BusinessPhone 250
•BusinessPhone 50
•BusinessPhone 128i
Note: The features described in this user guide are related
to version 5.1 of the BusinessPhone Communication
Platform. Some might not work in earlier versions of the
system and/or might be protected by a hardware dongle
that has to be bought separately.
The latest version of this User guide can also be downloaded from:
Hereby, Ericsson Austria GmbH, A-1121 Vienna, declares that
this cordless telephone is in conformity with the essential
requirements and other relevant provisions of the R&TTE directive 1999/5/EC.
ERICSSON MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be
liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
stored in retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher.
BusinessPhone – Cordless DT5702
Page 3
Quick Reference Guide
Cordless DT570
BusinessPhone Communication Platform
Incoming calls
Answer:YES
Mute ringer:NO
Make calls
External calls:Line access code
External number
Internal calls:Extension number YES
Individual
abbreviated number:
Last external no. redial:
Quick redial:YES
Dial-by-name:
Dial by VIP position:
Dial by position:Position number
Return calls
Answered calls:
Missed calls:
**0-9
***
Select entry
YES
2-9
Select name YES
YES YES
1-9
YES YES
Phone book
Answered call s
Select an entry YES
Phone book
Missed calls
Select an entry YES
YES
YES
YES
YES
You get busy tone or no answer
Camp on:
Automatic call-back:
Intrusion:
Inquiry
Ongoing conversation: YES Call 3rd party
Refer back
Switch between calls: YES
Terminate one call:YES
Transfer
Transfer a call:YES
Reminder
Reminder (24 hours):
Cancel reminder:
Account number
Costs on selected
account number:
Keep "off hook"
4
NO
5
8
YES
End 2nd call
2
1
Call 3rd party
NO Before or after answer
*32*
Reminder time
#32#
#
YES
*9*
Account number
YES
YES
#
Volume control
Earpiece volume (during calls):Uor
Navigation
Left, Right, Menu access
FG
:I;N
Confirm
K
Cancel
?
Back
D
IP calls
Non IP-net (during calls):YES
DISA and Message check:
Company number
DISA numberMessage system
*61*
Password
?
Page 4
Quick Reference Guide Cordless DT570
Messages
Call me:
Voice:
Play-back:
Re-record:
Send:
Check messages:
Call forwarding
Fixed diversion:
Cancel:
Individual internal
diversion:
Cancel:
Follow me, re-direct from
answering extension:
Cancel:
External diversion:
Program:
Cancel:
Re-activate:
Bypass call forwarding:
9#
Speak
99
*
Speak
9
#
*59#
*21#
#21#
YES
YES
YES
*21*
New number#YES
#21#
*21*
*
YES
Own number
New number#YES
#21*
Own number#YES
*22*
External number
#22#
*22*#
Line access code
YES
YES
YES
#
*60*
Extension number#YES
Ta nd e m
Activate tandem:
Cancel tandem:
Transfer call between
tandem members:
Information
Enter information:
*28#
#28#
YES Own No. NO
*23*
1-6
(see table below)
Complete info
Time of return1hour (00-23) minute (00-59)
Date of return2month (01-12) day (01-31)
Lunch3back at, hour minute
Meeting4back at, hour minute
Vacation5back, month day
Illness6back, month day
This sections describes the information that is important to know
before you use the Cordless DT570 and the functions described.
Note: This user guide describes the supported
BusinessPhone Communication Platform functions
together with the most commonly used telephone specific
functions. All telephone specific functions are listed in the
menu structure.To find out whether or not a function is
described in this guide, see section “Menu structure” on
page 12.
Preparing for use
Before using the DT570 the first time you have to charge and
connect the battery, see section “Installation” on page 95.
Note: Connect the DT570 to the charger and charge it for
at least one hour before using it the first time. If your
Cordless is equipped with an optional high-capacity
battery, please refer to section “Installation” on page 95.
Guidelines
Consider these suggestions and guidelines to keep your telephone
in good shape and working properly.
Intrinsic safety
The Cordless is not specified as intrinsically safe, so do not use it in
hazardous areas.
BusinessPhone – Cordless DT5706
Page 7
Important
Battery handling
The battery contains environmental polluting material. If damaged,
return it to a collecting point.
Note: Only use the charger that is delivered with your
Cordless to charge the battery.
Cleaning
Clean the Cordless only with a soft, water dampened cloth. Using
soap or any other cleaning materials may discolor or damage the
Cordless.
Tre at me nt
Do not expose the Cordless to direct sunlight for long periods.
Keep the Cordless away from excessive heat and moisture.
Spare parts and accessories
Use only spare parts and accessories that are approved by
Ericsson. The operation of non-approved parts cannot be
guaranteed and may even cause damage.
Antenna
If the antenna of the DT570 was damaged, do not use the
Cordless. Consult your local Ericsson dealer or the Ericsson
customer service, see back cover of this user guide.
Networks (Menu option)
The menu option “Networks” should only to be used for
administration purposes by Ericsson service staff. Using this menu
option may cause a logout from the DECT/GAP network, and no
further calls will be possible.
Note: In case of a logout, the telephone must be logged on
again by a service technician.
7BusinessPhone – Cordless DT570
Page 8
Description
Description
1
2
3
9
10
11
4
5
6
7
8
17
1Antenna
2Volume Up
During calls: raise earpiece volume. See section “Audible
Adjustments” on page 87.
3Volume Down
During calls: lower earpiece volume. See section “Audible
Adjustments” on page 87.
BusinessPhone – Cordless DT5708
12
13
14
15
16
Page 9
4Scroll key (left)
Menu access. Scroll through menus or lists. Move left in choices.
5Off hook / Yes / R-key
Make/Answer call. Enter a menu. Confirm selections and settings.
During calls: put call on hold (inquiry), take call off hold. See section
“During Calls” on page 24.
61 / Space
Space when editing text.
*
7
8Microphone
9LED
10Earpiece
/ Pause / Text case
Insert a dial tone pause. Upper/lower case in text mode.
Off: out of coverage area or phone is turned off. Green: flashing when
connected to a network; flashing quickly to indicate incoming call or
message; steady light when battery is fully charged. Red: flashing
indicates low battery; steady light during charging.
Please note: The handset may retain small magnetic
articles around the earpiece region.
Description
11Display (3 rows)
Display at rest, shows the network, date and time. See section
“Display info” on page 10.
12Scroll key (right)
Menu access. Scroll through menus or lists. Move right in choices.
13On/Off / On hook / No
Switch on/off, end call, mute ringer, one menu back, cancel a
menu option.
14Clear / Mute
Delete last entered digit. Backspace when editing text. Cancel a
menu option, delete whole line if held longer, back to stand-by
mode. Mute microphone during calls. See sections “During Calls”
on page 24 and “Audible Adjustments” on page 87.
15Keypad
#
16
17Accessory connector
/ Confirm / Redial
Confirm selections and settings. Recall a number from the phone
book, see section “Phone Book” on page 72.
See section “Installation” on page 95.
9BusinessPhone – Cordless DT570
Page 10
Description
Display info
The display gives you visual feedback on all actions that you
perform, and also textual warnings (12 possible characters in each
row). The first row shows the entered mode or the connected
network. The second row is a text row, displaying menus that you
can access, names and numbers that you edit or dial etc. The
lower row shows different status messages, visualized by icons,
the actual time, submenus and setting details.
Additional, in stand-by mode and in several menus, the symbol for
the signal level strength appears on the left side, and the battery
level indicator on the right side of the display.
The DT570 display
NETWORK
Searching
No access
Text in the display
System indication
The Cordless is in contact with a system, the currently connected
network. The system is only displayed when the Cordless is in
stand-by mode. The Cordless can connect to 8 different systems.
Out of coverage
If the signal strength symbol left in the display is “empty”, the
DT570 is not connected to a network. The display will show the
Message “Searching”.
Log-in failed
The Cordless cannot connect to any system or its access rights
may have changed.
BusinessPhone – Cordless DT57010
Page 11
Description
Display icons
Signal strength
On when your Cordless is locked to the system. The bars indicate
reception quality. Four vertical bars indicate optimal reception, and
no bars mean no connection to any network.
Ringer off
Ringing signal muted.
Keylock
Keys are locked.
Message
New Message received.
Call info
New unanswered calls, that you have missed.
Company phone book entry
This phone book entry cannot be changed. It is part of the
company phone book.
More options available
Press the Scroll keys to view available options for a menu.
Battery gauge
The battery cells are flashing sequentially when the battery is being
charged and is on when charging is completed. Indicates the
amount of talk and standby time left.
Note: An alarm sounds in regular intervals when the battery
is almost flat, and the LED on top of the phone shows a
slowly, flashing light. See section “Installation” on page 95.
11BusinessPhone – Cordless DT570
Page 12
Description
Menu structure
The Cordless specific telephone functions can be accessed via the
menus. See section “Navigation keys” on the next page.
Notes: Since the DT570 can be used in several networks,
some functions might not be supported in your network.
Only main functions are included in the list below.
Functions marked with (N) are not described in this guide.
* Applicable only if entries are available.
**The Networks menu must only be used by Ericsson
service staff, because this option may cause a logout from
the DECT/GAP network.
Off hook
(During a call or when a digit is
entered)
Special functions
Goto DTMF
Send Pause
Send Tones
Pause
On hook
Hook OffKeylock On?
InfoSettings
Last callRing level
Tot ca l l sEar volume
DivertEditMelody
Divert recallMail Alert
Networks (N)**Key sound
Select net*Light
Searchmode*Dall info
Edit listAnswering mode
AccessLanguage
Phone lockOwn line (N)
Phone lock - Change codeMaster reset
ClockPhone Book
Clock modeName recall
Date modePosition recall
MailEdit
PageErase
VoiceAnswered calls
Text ( N )Dialled numbers
Other (N)Missed calls
Ring type
Keylock
Greeting
Store
BusinessPhone – Cordless DT57012
Page 13
Navigation keys
Use the navigation keys to enter and control the menus:
Description
FG
:I
;N
K
;N
To enter menu mode an scroll through the menu options
To confirm an option
Some options will take you to a new menu.
To return to previous menu or cancel an option
To cancel an option or delete an entry
Note: If you do not press a key for a minute, the phone will
automatically revert to the stand-by display.
Switching on/off the Cordless
Switch on
Press and hold until you hear a click
The display turns on. The greeting text is displayed for a short while
and the Cordless starts searching for a network.
Note: If the Cordless does not switch on or the LED on top
of the phone flashes with a slow, red light the battery is low.
Charge the battery.
When a network has been found, the Cordless beeps three times.
The indicator light on the top of the phone flashes green once every
second, and the network name appears in the display.
;N
;N
Note: If the display shows “Searching” or “No access”, you
cannot make or answer calls.
Switch off
Note: During calls, you cannot switch off your telephone.
Press repeatedly to go to the stand-by display
Press and hold until the display turns blank
Your Cordless is switched off.
13BusinessPhone – Cordless DT570
Page 14
Incoming Calls
Incoming Calls
A ringing signal and the quickly flashing green LED indicate an
incoming call.
The first row of the display shows if the call is external or internal:
DECT ext
DECT int
The second row of the display shows the caller’s number (if
supported by the network). If the number is in the phone book, the
name appears instead.
Display example:
DECT int
4736
External call
Internal call from within your company
:I
;N
UorD
Press to answer
Note: Calls can be answered at any time, no matter if you
are programming, or keying in a number etc.
Mute ringing signal
If the Cordless rings at an inconvenient moment, you can turn off
the ringing signal temporarily:
Press
or
Press one of the volume keys twice
Now only the flashing green LED indicates the incoming call.
If you still want to answer the call:
BusinessPhone – Cordless DT57014
Page 15
Incoming Calls
:I
;N
Press to answer
If you did not answer a call, the display will show the number of
missed calls and the call info icon:
NETWORK
Calls:1
The caller will receive no answer.
Note: It is not possible to reject a call.
Forwarded calls
If the incoming call was forwarded, the display shows the number
or the name of the actual caller and the forwarding extension in
brackets, for example:
DECT int
Bob
(Eva )
End the call
Press
The first row of the display shows the name of the network in which
you are logged in. The second row shows the duration of the last
call. The last row shows the current time:
NETWORK
Last 2:24
14:20
15BusinessPhone – Cordless DT570
Page 16
Incoming Calls
Missed calls
Note: The following function requires the CLIP service
(Calling Line Identification Presentation). The CLIP service
must be supported by your network. Please contact your
system administrator for further information.
Up to 10 missed calls can be stored in the phone book. Whenever
there are entries in this list, you can view or call back the numbers
with the “Missed calls” option.
Return of missed calls
If you miss a call, the display shows the number of unanswered
calls and the call info icon.
NETWORK
Calls:3
11:48
FG :I
FG :I
FG
:I
Select “Phone Book” and press
Select “Missed calls” and press
A list of numbers or names (if stored in the phone book) is
displayed.
*
Press to show the time or the date of the call
Press again to toggle between date and time display.
MISSED CALLS
12-May-01
Eva
Select an entry
Press to dial
Notes: If no names or numbers are available for returning
a call, the message “Empty list” is displayed.
The message “Unidentified” is displayed, if no information
about a caller’s number was received.
BusinessPhone – Cordless DT57016
Page 17
Incoming Calls
Delete an entry
If you want to delete an entry instead of dialing the number:
FG :I
FG :I
FG
K
FG :I
Select “Phone book” and press
Select “Missed calls” and press
A list of numbers or names (if stored in the phone book) is
displayed.
Select an entry
Press to delete the selected entry
Answered calls
Note: The following function requires the CLIP service
(Calling Line Identification Presentation). The CLIP service
must be supported by your network. Please contact your
system administrator for further information.
The last 5 answered numbers are stored in the phone book.
Whenever there are entries in this list, you can view or call back the
numbers with the “Answered calls” option.
Return an answered call
Select “Phone book” and press
FG :I
FG
Select “Answered calls” and press
A list of numbers or names (if stored in the phone book) is shown.
Select an entry
Each entry is displayed with a number in the upper right corner of
the display, and the date or time when the call was answered:
ANSWERED 2
12-May-01
Bob
17BusinessPhone – Cordless DT570
Page 18
Incoming Calls
:I
FG :I
FG :I
K
Press to dial the number
Notes: If no names or numbers are available for calling
back, the message “Empty list” is displayed.
The message “Unidentified” is displayed, if no information
about a caller’s number was received.
Delete all entries
If you want to delete all entries in the answered calls list:
Select “Phone Book” and press
Select “Answered calls” and press
Press to delete all entries in the answered call list
BusinessPhone – Cordless DT57018
Page 19
Outgoing calls
Outgoing calls
Sometimes you make a call but the person is not available. These
functions will help you in your attempts to establish contact with the
called party. You can also make a call via the phone book, see
section “Phone Book” on page 72.
Make calls
Internal and external calls.
Z :I
;N
Enter the phone number and press
The number may be any of the following:
•an (internal) extension number,
•an external number, where 0 is the digit for external call access.
*
Press at least one second to insert a pause if you have to wait
for dial tone (on hook)
The dialled number is shown in the display. Your phone will go off
hook and establish the connection. When your call is answered the
connected number or name is displayed (if supported by the
network). Additional, you can see the duration of the call in the
display:
1:56
Eva
14:18
When your call is forwarded, the number or name of the actual
answering extension is displayed (if supported by the network).
Press to end the call
19BusinessPhone – Cordless DT570
Page 20
Outgoing calls
The duration of the call is shown:
NETWORK
Last 2:24
14:20
Notes: Correct a wrong entry by pressing the CLEAR key.
If you decide not to make the call while keying in the
number, press NO to stop.
If you receive a call while keying in the number, simply press
YES to answer.
You can make your calls faster by using abbreviated
numbers or VIP positions, see section “Abbreviated
Numbers” on page 48.
Hook Off
If you prefer to dial a number off hook:
FG
:I
Z
;N
Select “Hook off”
Press
Dial tone.
Dial your number on-line
Note: When dialling this way, the CLEAR key cannot be
used to erase digits.
Press to end the call
The display shows the duration of the call.
BusinessPhone – Cordless DT57020
Page 21
Outgoing calls
Last external number redial
When you initiate an external call the system automatically stores all
the dialled digits, irrespective of whether the call was successful or
not.
***:I
:I
FG
:I
Press to redial the saved number
When the external party answers, the display will show the dialled
number.
Redial number from last dialled list
The last 15 dialled numbers are memorized by your Cordless. You
can redial one of these numbers with the Quick redial feature or by
selecting a number from the dialled numbers list in the phone book.
Quick redial
Press and wait until number or name is displayed
If there is more than one entry, the display shows for example:
Call?
12-May-01
47632145
Scroll through the list and select an entry
*
Press to show the time or the date of the call
Press the key again to toggle between date and time.
Press to dial the number
Note: If no names or numbers are available for returning a
call, the message “Empty list” is displayed.
21BusinessPhone – Cordless DT570
Page 22
Outgoing calls
Redial using the phone book
FG :I
FG :I
FG :I
FG :I
FG :I
K
Select “Phone Book” and press
Select “Dialled numbers” and press
The last dialled number and name (if stored in the phone book) is
displayed.
*
Press to show the time or the date of the call
Press the key again to toggle between date and time display.
Select a number and press
Now the selected number is dialled. You can store numbers
permanently, see section “Phone Book” on page 72.
Delete all numbers
If you want to delete all numbers in the redial list
Select “Phone Book” and press
Select “Dialled numbers” and press
The last dialled number and name (if stored in the phone book) is
displayed.
Press to delete all redial numbers
Automatic call-back
You call an extension and receive busy tone or get no answer.
;N
5
Press
Verification tone.
Press
You are called back if the extension finishes the ongoing call or the
next time the extension finishes a new call. You have to answer
within eight seconds otherwise the call-back service is cancelled.
BusinessPhone – Cordless DT57022
Page 23
Busy extension
You call an extension and receive busy tone.
Camp-on
You can notify a busy extension of your call by a muted ringing call
(if this function is allowed).
4
Press to camp on
Keep the Cordless off hook. When the called extension
disconnects its current call, it will be called automatically.
Note: If you receive the busy tone again, the desired
extension does not allow camp-on.
Intrusion
You can intrude on an ongoing call on a busy extension (if this
function is allowed).
8
Press to intrude
Intrusion tone is heard and a three-party call is established. When
the called extension disconnects its current call and you keep off
hook, the called extension will be recalled automatically.
Outgoing calls
Note: If you still hear the busy tone, then your extension
does not have the authority to intrude or the desired
extension is protected against intrusion.
23BusinessPhone – Cordless DT570
Page 24
During Calls
During Calls
The BusinessPhone Communication Platform allows you to handle
calls in many different ways. You can make an inquiry, transfer the
call, create a conference, mute the microphone and ringer, change
the dial mode or put the call on hold to perform other tasks.
Display during calls
During calls, the first row of the display shows the duration of the
call. The second row shows the other person’s phone number
(or the name, if the number is in the phone book). The last row
displays the total time of all calls:
:I
Z
:I
1:56
4736
9:18
Inquiry
During an ongoing conversation you would like to make an inquiry
to an internal or external party.
Press
The first call is put on hold. Now the first caller cannot follow your
conversation with the third party.
Call the third party
Press to end the second call
Now you can continue the first call.
BusinessPhone – Cordless DT57024
Page 25
Refer back
You can switch between the connected parties:
During Calls
:I2
:I1
:I
Z
;N
Switch between calls
Press to terminate
The ongoing call is terminated. The other call is connected.
Note: Sometimes YES (R-key) must be pressed twice.
Whether you can put internal calls on hold or transfer calls
to external lines depends on your PBX. Consult your system
administrator.
Transfer
You have an ongoing internal or external conversation and you
want to transfer the ongoing call.
Press to put the current call on hold
Dial tone.
Call the third party
You can transfer the call before answer or wait for answer.
Note: Make sure, that you are connected to the desired
party. Please read section “Useful hints”.
Press to transfer
The call is transferred.
or
:I
Press to pick up the call again
Transfer to a busy extension
You can even transfer calls to busy extensions. The other party will
hear a muted signal (camp-on), and the call will be extended, as
soon as the ongoing call is terminated (if camp-on is allowed).
Call-back
You are called back, if you have transferred an external call and the
other extension has not answered the call within a certain time.
Your telephone will ring again.
25BusinessPhone – Cordless DT570
Page 26
During Calls
Conference
You have a conversation and you want to establish a telephone
conference.
:I
Z
:I3
;N
Press
Dial tone.
Call the third party
Press to establish a three party conference
Now you have established a three party conference. To mark the
conference, all conference members will hear a periodical
conference tone.
Repeat the procedure to include other persons to the
conference
In this way, you can include up to six parties in a conversation.
How many of them can be external callers depends on the
programming of the system.
End the call to leave the conference
Dial mode
When calling interactive tele services, you must press certain keys
(post dial) to give your response. If your Cordless uses tone dialling
(DTMF) to make the call, just press the keys requested by the tele
service. If your Cordless uses pulse-dialling, you must manually
change to tones, after the call is established:
Note: After you end the call, dialling is always reset to the
default method.
G :I
FG :I
Change to tones
When the call is established:
Select “Special functions” and press
Select “Goto DTMF” and press
BusinessPhone – Cordless DT57026
Page 27
SPECIAL FUNC
Goto DTMF
The Cordless now uses tone dialing.
During Calls
Z
G :I
FG :I
FG :I
Z
Press any key to respond
Send long tones
Some services do not work on standard DTMF tones. They require
long DTMF tones. If so, you can temporarily change the length of
the tones:
Select “Special functions” and press
Select “Send tones” and press
The display shows that this option is turned off:
SPECIAL FUNC
Send tones
(Off)
Select “On” and press
For the duration of the call, your telephone is set to long tones.
Press any key to respond
If the DT570 is set to long tones, the tones are transmitted for the
same length as you press the key.
Send a dial tone pause
If you want to send a dial tone pause when the phone is off hook,
you can insert a pause during dialling.
G :I
FG :I
Select “Special functions” and press
Select “Pause” and press
The display shows a small “P” and the dial tone pause is sent.
Note: When you enter a phone number on hook, you can
also press the star key for one second to insert a dial tone
pause.
27BusinessPhone – Cordless DT570
Page 28
During Calls
Mute microphone
To mute the microphone during an ongoing conversation:
K
K
Z
;N
Press and hold
The caller will not hear the conversation in your room. The display
confirms that the microphone is turned off:
Mute
4736
16:07
Release to turn the microphone on
Now you can resume your conversation.
Note: It is advised to use this feature instead of putting a
call on hold. A call on hold may be diverted to your operator,
directly or after some time.
Scratch pad
During an ongoing conversation you can use the display as a
scratch pad by entering a phone number with the keypad.
Note: During an external call DTMF tones will be sent.
Enter a phone number
The entered digits appear in the display.
Press to end the call
The phone number is still shown in the display.
:I
Press to call the displayed number
BusinessPhone – Cordless DT57028
Page 29
Call Forwarding
Call Forwarding
When you are not available to take calls or decide to answer your
calls on another extension, it is useful to forward your calls to an
alternate answering position. If you urgently need to talk to
someone who has forwarded his calls, the system is also equipped
with a bypass function. Depending on the type of diversion you are
also able to record your personal greeting, see section “Personal
greeting” on page 47.
Note: You can still make calls as usual.
Diversion on no reply
If you are not available to answer incoming calls (internal or
external), your system administrator can program your Cordless to
automatically divert calls to a programmed diversion address
(default time: 14 seconds).
Diversion on busy
If your Cordless is busy and you receive an incoming call (internal or
external), your system administrator can program your Cordless to
automatically divert the call to a programmed diversion address.
29BusinessPhone – Cordless DT570
Page 30
Call Forwarding
Fixed diversion
This function directs your calls to a pre-programmed answering
position (e.g. secretary).
Activate fixed diversion
*21#:I
#21#:I
*21*
Dial and press
Special dial tone. All calls to your extension are directed to a preprogrammed address. The display shows the actual diversion
state.
Cancel diversion
Dial and press
Special dial tone.
Individual diversion
This feature gives you the possibility to divert your calls to internal
and external positions, e.g. to any directory number, a colleague’s
extension, an external number or a common abbreviated number
(e.g. your car telephone).
Note: In order to prevent misuse, individual external
diversion can be blocked for your extension, see section
“Security” on page 64.
Program and activate internal diversion
Divert your calls to an internal position.
Dial
Z#
:I
Enter the new diversion address and press
Verification tone. You can make outgoing calls as usual.
A special dial tone reminds you that “Call forwarding” is active.
Press
Note: An individual internal diversion cannot be activated if
an individual external diversion is already activated.
BusinessPhone – Cordless DT57030
Page 31
Cancel internal diversion
Call Forwarding
#21#:I
*22*
0Z
#
:I
#22#:I
Dial and press
Individual diversion is cancelled.
Program and activate a new external diversion address
To set a new individual external diversion address:
Dial
Dial the digit(s) for external call access and enter the new
external diversion address
A maximum of 24 digits.
Note: If your public network requires waiting for a second
dial tone, press “
Press to activate the individual diversion
Press
Verification tone.
Note: Individual external diversion can also be used via the
DISA function, see section “Other Useful Facilities” on
page 56.
Cancel external diversion
Dial and press
*
”.
*22*#
:I
Note: The programmed diversion address is not removed
from the memory, the diversion is just inactive.
Re-activate external diversion
Divert your calls to an external position:
Dial to activate the programmed external diversion
Press
You can make outgoing calls as usual. A special dial tone reminds
you that “Call forwarding” is active.
31BusinessPhone – Cordless DT570
Page 32
Call Forwarding
Follow me
If your Cordless is not available, you can still answer your calls by
forwarding them to where you are. To activate Follow me,
“Individual Diversion” must be active on your telephone.
Activate Follow me
Note: This procedure has to be executed from the
telephone the calls are diverted to.
*21*
Z*
Z#
:I
#21*
Z#
:I
Dial
Dial your number and press
Dial the new number to where incoming calls should be
diverted and press
Special dial tone.
Press
Cancel Follow me
Follow me and individual diversion can also be cancelled from the
answering position.
Dial
Dial your number and press
Dial tone.
Press
BusinessPhone – Cordless DT57032
Page 33
Call Forwarding
Bypass call forwarding
Bypass call forwarding me makes it possible to call a specific
extension, even if call forwarding is activated on this extension.
*60*
Z#
:I
FG :I
Z
:I
Dial
Dial the extension number and press
Press
You will be connected to the specified extension, regardless of
which type of call forwarding the called extension has activated.
Divert
With the menu option “Divert” you can easily activate the different
divert codes that are used by your system (e.g. * 2 1 *).
Note: Before you can use this option, you have to store the
diversion codes as normal phone numbers in the phone
book. See section “Phone Book” on page 72.
Select “Divert” and press
The phone book is automatically activated.
Press the first character of the appropriate divert code
For example, if you are looking for the fixed diversion code, and you
stored the code with the name “Fixed diversion” in your phone
book, you would press
You can also enter more characters.
Press to confirm
The first entry in the phone book that begins with the entered
character(s) appears in the display.
3
to enter an F, the first letter of the code.
FG
Z :I
Select the desired diversion code
Enter the new diversion address and press to activate
Note: To cancel a call diversion, select the required
diversion code with the Divert option. If this feature is
available, depends on your system settings. Please contact
your system administrator for further information.
33BusinessPhone – Cordless DT570
Page 34
Information
Information
If you are not in the office for a certain period of time (e.g. meeting,
vacation, lunch, illness), this feature allows you to inform your
callers why you are absent.
Note: When you have activated a diversion with a personal
greeting, callers will receive this greeting instead of your
activated absence information.
You can inform your callers with:
1Pre-defined texts
Enter the reason for your absence and the date and time of your
return. Internal callers receive the information on the display (or as
spoken information to callers without display phone). External
callers will be routed to the operator who also has access to your
absence info.
2Voice information
Record a voice message and name the reason of your absence.
Internal callers will hear the information via the handset or the
loudspeaker. External callers will be routed to the operator who
also has access to your absence info.
BusinessPhone – Cordless DT57034
Page 35
Enter information
To store pre-defined text or voice information.
Information
*23*
Z
Z
# :I
*23*
0627
Z
Dial to enter the information mode
Pre-defined texts
Enter the “Code”
Enter “Completing info” from the table below
Time of return1hour (00-23) minute (00-59)
Date of return2month (01-12) day (01-31)
Lunch3back at, hour minute
Meeting4back at, hour minute
Vacation5back, month day
Illness6back, month day
Press to enter the information
The programmed absence info will be shown in the display.
Example: Vacation, back June 27
Press
5
Enter “Code”
Enter month and day
Enter time of return (optional)
If you do not know the time of return you can skip this step.
CodeCompleting info
# :I
*23*
Press
You will hear the verification tone and the information is active.
Voice information
Dial to enter the information mode
9
Press and speak
35BusinessPhone – Cordless DT570
Page 36
Information
:I
*
9
#
#23*#
:I
*23*#
Press
Press to play-back and listen to your recording
Press and speak to re-record
Press to send
You will hear the verification tone and the information is active.
Note: You can dial your own extension number if you want
to check your information.
Save information
When the information is active:
Dial
Press
Verification tone. Information is passive and stored for later use.
Use saved information
When the information is switched off:
Dial to activate saved info
:I
#23#
:I
Press
Verification tone. Information is active.
Erase information
Dial to erase info
Press
Verification tone.
BusinessPhone – Cordless DT57036
Page 37
Internal Messages
Internal Messages
You can send a call-back or a voice message when you call an
extension and receive busy tone or get no answer. This section also
describes how to record a personal voice message and how to
forward a voice message.
Password protection
The first time you enter the message system (only possible from
own extension) you might be requested to change your password if
it is default (0000).
Note: Some systems are programmed to allow the default
password.
;N
Follow the voice announcements
You are requested to enter a new password, confirm and save it. If
you use the default password, you are requested to try again.
Press
or
Continue with any of the message functions
If you want to change your password again, it is possible from the
message system or via the function “Select password” on page 65.
37BusinessPhone – Cordless DT570
Page 38
Internal Messages
Send message
You call an extension and receive the busy tone or no answer.
Two possibilities exist:
1Call-back message
2Voice message
See also section “Mailbox System” on page 44.
Call-back
9#
99
*
9
#
Press to send a “call me” message
Voice
If you want, you can send a voice message instead:
Press and speak
Press to play-back
Press and speak to re-record
Press to send
BusinessPhone – Cordless DT57038
Page 39
Internal Messages
Check and store received messages
A received message is indicated with a beep sound and the
message icon (envelope) in the display. A special dial tone can also
be used to indicate a waiting message, if programmed.
Received messages are divided into following three categories:
•New messages (not heard or read)
•Heard/Read messages
•Stored messages
Voice messages can also be forwarded to other mailbox numbers
(individual or common), see section “Forward a voice message” on
page 42.
Note: Messages are deleted from the system after a certain
time. The time depends on which category the message
belongs to. For further information, please consult your
system administrator.
With the DT570 you can receive two different message types: page
and voice messages. A new page message is displayed automatically. For checking your voice messages you have to call your
mailbox. If you want to know what kind of messages are available
in your network, please contact your system administrator.
*59#
:I
Call me and voice messages
Dial
Press
You can check and store your received messages. Up to
20 messages can be stored.
Voice messages will be heard via the handset. “Call me” messages
will call the sender automatically (these messages cannot be
stored).
Note: Depending on the configuration, you might be asked
for your password before you can retrieve your messages.
See section “Security” on page 64.
39BusinessPhone – Cordless DT570
Page 40
Internal Messages
Page messages
With your Cordless you can receive important messages of up to
160 alphanumeric characters. The last 10 messages are stored for
quick reviewing, so you need not miss a message.
Receive a page message
When you receive a new message, a message tone sounds, and
the LED on the top of the phone flashes red.
If the DT570 is in stand-by mode, a new received page message is
displayed automatically.
If you receive a new page message during a call, the new message
icon will appear in the display:
1:06
4736
16:01
Note: The new message icon is being displayed as long as
there are unread messages.
FG :I
FG
:I
Read a page message
Select “Mail” and press
Select “Page”
The display shows the number of new messages (in brackets):
MAIL
Page
(3)
Press
Now the message information is displayed. In the first row, the
display shows one of the following message tags:
Confirm
New
Old
Confirmation required
Message has not yet been read
Message has been read and confirmed, if required.
BusinessPhone – Cordless DT57040
Page 41
Internal Messages
The second row shows the time when the message was received,
and the last row is reserved for the sender’s name or phone
number, for example:
NEW
02:00
From:
FG :I
;N
FG :I
FG :I
FG :I
FG :I
:I
Browse through the messages and press to read a message
Use the Scroll keys to browse through the text lines.
Select options below:
End reading the message
Delete the message
Note: If you want to keep the message, simply press NO
instead of YES. For more information about deleting page
messages, see section “Delete a page message” on
page 41.
Delete a page message
When the Cordless has received more than 10 page messages, it
automatically deletes the oldest read one. You can also delete page
messages yourself:
Select “Mail” and press
Select “Page” and press
Select the message to delete and press
Press
You are asked if you want to erase the page message.
Erase ?
41BusinessPhone – Cordless DT570
Page 42
Internal Messages
:I
*59#
Press to delete the message
The display confirms that the page message was deleted.
Note: You can also delete a page message immediately
after reading the message, see section “Read a page
message” on page 40.
Forward a voice message
Your received voice messages (in the individual mailbox) can be
forwarded to other mailbox numbers (individual or common). When
you forward a voice message to an individual mailbox, the mailbox
number is the same as the extension number. See also section
“Mailbox System” on page 44.
Dial
Note: Depending on the configuration, you might be asked
for your password before you can retrieve your messages.
See section “Security” on page 64.
Follow the voice announcements
You can forward new, heard or stored voice messages.
Note: The forwarded message is a copy, i.e. it can be
deleted without deleting the original message.
Repeat the procedure to forward the message to another
mailbox
;N
Press to finish the procedure
BusinessPhone – Cordless DT57042
Page 43
Internal Messages
Dictaphone function
If you want to record and retrieve personal voice messages you can
use the dictaphone function. A dictaphone message is treated as a
normal message. How to retrieve dictaphone messages, see
section “Check and store received messages” on page 39.
Record message
To start the recording:
*58#
:I
*
9
;N
Dial and record your message
The maximum recording time is four minutes and 15 seconds.
Press
Select options below:
Press to play-back
Press and speak to re-record
Go “on hook” to stop recording and save the message
43BusinessPhone – Cordless DT570
Page 44
Mailbox System
Mailbox System
While you are away from the office, callers can leave messages in
your individual mailbox. You are also able to record your personal
greeting, see section “Personal greeting” on page 47.
The first time you enter the message system (only possible from own
extension), you might be requested to change your password if it is
default (0000). See section “Password protection” on page 37.
The mailbox system is a part of the message system.
Individual mailbox system
Callers are able to leave messages in your individual mailbox.
*21*
Z
# :I
Activate
Divert your extension to the mailbox system.
Dial
Dial the number of the mailbox system
Ask the system administrator for your defined mailbox system
number.
Press
Verification tone.
BusinessPhone – Cordless DT57044
Page 45
Deactivate
Mailbox System
#21#
:I
*59#
:I
Z
Z
Dial
Press
Verification tone.
Retrieve messages internally
When the message icon appears in the display.
Dial
Press
See section “Check and store received messages” on page 39.
Retrieve messages externally
To retrieve your messages from an external position:
Dial your company’s telephone number
Dial the number to the mailbox system
During the procedure you will be asked for your extension number
and your password.
The following mailbox functions can also be used from an external
position:
•Change password
•Check and store received messages
•Forward a voice message
•Send message
•Outcall (External) notification
•Personal greeting
45BusinessPhone – Cordless DT570
Page 46
Mailbox System
Outcall (External) notification
With this function the message system can notify you when new
voice messages arrive. You can specify an external number, where
you will be called at a pre-programmed time or as soon as a new
message arrives.
Note: This feature may be restricted or not available.
Ask the system administrator for the availability and for
more information.
You can be notified in two different ways (depending on the
programming of the system):
Notification with mailbox access:
You acknowledge the notification via your password (has to differ
from the default value 0000). See section“Select password” on
page 65.
Notification without mailbox access:
You get a short voice announcement, informing that someone has
left a message for you. You acknowledge the notification by
pressing any key. To retrieve the message you have to call back the
mailbox system.
*59#
Note: If you do not acknowledge the notification within the
pre-programmed time, the connection is cancelled and
repeated later. Ask the system administrator for the
programmed number of notification attempts.
Program outcall notification
Dial
Note: Depending on the configuration, you might be asked
for your password.
Follow the voice announcements
You can program the external notification number, the notification
time and activate/deactivate the function. The external number
(including the digit(s) for external call access) can consist of up to
24 digits. The time is entered in 24h-format, e.g. 2030 for half past
eight with values automatically set to even quarters, i.e. 2013 will
be 2015.
BusinessPhone – Cordless DT57046
Page 47
Note: The notification number and time must be
programmed before you activate the notification.
Mailbox System
;N
*59#
:I
2
Z
#
Press to finish the procedure
Personal greeting
Depending on the type of diversion you want to activate, you can
leave three different personal greetings to the caller. The diversion
state can be on no reply, on busy or an activated individual
diversion.
Dial
Press
Depending on the system configuration you may be asked for a
password.
Press to configure your personal greeting
Enter diversion code
Select an option on the next page and follow the voice
announcements.
Type of diversionCode
Diversion greeting on busy 1
Diversion greeting on no reply2
Individual diversion greeting 3
Press to store the recorded greeting
When you activate the diversion, the recorded greeting is played to
the next caller.
;N
Press to end
Note: When you have activated a diversion with a personal
greeting, callers will receive this greeting instead of your
activated absence information.
47BusinessPhone – Cordless DT570
Page 48
Abbreviated Numbers
Abbreviated Numbers
By using abbreviated numbers, you can make calls simply by
pressing a few keys.
Frequently used external numbers are stored as “common
abbreviated numbers” in the exchange.
Up to 10 “individual abbreviated numbers” (your personal most
frequently used external numbers) can be stored and used on the
keys 0 to 9.
Common abbreviated numbers
External numbers are stored centrally in your BusinessPhone
Communication Platform. Common abbreviated numbers can be
dialled from every extension that has the authority to do so.
Z
:I
Dial the common abbreviated number
Please refer to your telephone directory.
Press to make the call
BusinessPhone – Cordless DT57048
Page 49
Abbreviated Numbers
Individual abbreviated numbers
You can program and activate your most frequently used external
numbers on the keys 0 to 9.
**Z
:I
*51*
Z*
0Z
# :I
#51*
Press and enter the abbreviated number
A number between 0 and 9. Verification tone.
Press to make the call
Program individual abbreviated number
How to program external numbers on the keys 0 to 9.
Enter programming mode
Select an abbreviated number between 0 and 9 and press
Dial the digit(s) for the external call access and dial the
number and press
The number can consist of up to 24 digits.
Note: If your public network requires waiting for a second
dial tone, press “
Press
Verification tone.
Cancel one specific individual abbreviated number
Dial
*
”.
Z#:I
#51#:I
Select an abbreviated number between 0 and 9 and press
Verification tone.
Cancel all individual abbreviated numbers
Dial
Verification tone.
49BusinessPhone – Cordless DT570
Page 50
Abbreviated Numbers
Dial-by-name
You can call someone by pressing the first character(s) of a name
and then scroll through the name list to search for the name and
number.
Example: Call “Kim” (ext. no. 123):
5
Press until the display shows the letter “K”
NAME
RECALL
Name:K_
Use the CLEAR key to correct if you entered a wrong character.
:I
FG
:I
Press to confirm
The first name in the phone book beginning with the entered
character(s) is displayed, for example:
Kate
(9)
432
The second row shows the position in the phone book, and the last
row displays the phone number.
Note: If there are no phone book entries starting with the
selected character, a name beginning with the next
character is displayed.
Scroll up or down the name list until you find “Kim”
Kim
(14)
123
Confirm and Kim’s number will be dialled
Note: Press CLEAR instead of YES if you want to edit the
number before dialling. You can press NO any time to
cancel the process and exit the menu.
BusinessPhone – Cordless DT57050
Page 51
Abbreviated Numbers
Dial by VIP position
Phone numbers that are stored in positions 1 to 9 of the user
phone book can be called very easily. You can use these positions
to store important or frequently used numbers.
Z
:I
:I
12#
:I
Press a key from 1 to 9
The number stands for the position in your personal phone book.
Press to select the phone number
Press to dial the number
Dial by position
You can make a call quickly by selecting the entry’s position in the
phone book and then scroll through the list to search for the name
and number.
Example:
Call “Mike” (position 12 in your personal phone book):
Enter the position number
In this example, it is position 12 for Mike’s entry.
Press to dial the number
51BusinessPhone – Cordless DT570
Page 52
Abbreviated Numbers
Dial by position in the company phone
book
If a company phone book was set up for your Cordless, you can
make a call quickly by selecting the entry’s position in the phone
book and then scroll through the name list to search for the name
and number. For further information about your company’s phone
book, please contact your system administrator.
Example: Call “Judy” (position 345 in the company phone book):
#
Press and hold until the display shows the icon ¤ for company
entries below the battery status:
NETWORK
345#
FG
:I
Enter the position number and press
In this example, the position number of the entry is 345 for Judy’s
entry.
If necessary, scroll up or down until you find the entry
Press to dial the number
BusinessPhone – Cordless DT57052
Page 53
Group Facilities
Group Facilities
When you are working together in a team the following group
facilities can be very useful.
Group hunting
Your telephone can be included in one or several hunt groups.
In a hunt group all members are represented with one common
directory number. 16 hunt groups can be programmed, each
containing 1 to 20 members. A member can be either an extension
number, an operator console or a fictive number.
Please ask your system administrator if you require this function.
*28*
Z#
Note: The number of cordless extensions in a hunt group
are limited to eight (including tandem configurations).
Incoming calls to the hunt group are directed to free extensions in
the group. The hunt order within the group can be changed to suit
your needs. If all members of the hunt group are busy an incoming
call is being queued. If no one answers an incoming call before the
programmed time, the call is forwarded to the programmed
answering position (e.g. operator).
Note: If all members in a hunt group are busy, the call-back
or intrusion functions are not available.
Log in
Before you can answer group hunting calls, you must log in.
To log in to one hunt group:
Dial
Dial the hunt group code and press
Please ask your system administrator for the configured number.
53BusinessPhone – Cordless DT570
Page 54
Group Facilities
:I
*28**#
:I
#28*
Press
Verification tone.
To log in to all hunt groups:
Dial
Press
Verification tone.
Answer calls
As system default the hunt group number is shown in the display.
If you require a different display layout, please contact your system
administrator.
GH-GROUP
300
Answer the group hunting calls in the normal way.
Log out
To log out from one hunt group:
Dial
Z#
:I
#28**#
:I
Dial the hunt group code and press
Please ask your system administrator for the configured number.
Press
Verification tone.
Note: If you are logged in to more than one hunt group and
log out from one of them, the display will show a special
message.
To log out from all hunt groups:
Dial
Press
Verification tone.
BusinessPhone – Cordless DT57054
Page 55
Group Facilities
Group call pick up
In a pick up group, any member can answer any individual call to
group members. You answer a call to a group member by dialling a
special answering number. Please ask your system administrator
for the configured number.
Z
:I
Z
:I
Dial the group call pick up code
Ask your system administrator for the group call pick up code.
Press
Common bell
The common bell facility allows all extensions of the system
(operator included) to pick up the call from an extension that has
been predefined as a common bell extension.
Dial the common bell pick up code
Ask your system administrator for the common bell pick up code.
Press
If two or more extensions simultaneously attempt to answer a call
from the common bell extension, only the first extension will pick it
up. The other extensions will receive the “number unobtainable”
tone. This will also happen if you dial the common bell pick up code
and there are no calls waiting at the common bell extension.
55BusinessPhone – Cordless DT570
Page 56
Other Useful Facilities
Other Useful Facilities
By using these facilities your productivity will be increased, e.g. you
can set reminders for important meetings, place the costs for
external calls on separate accounts and much more...
Reminder
The phone can be set to remind you at any time within the next 24
hours (multiple settings are allowed).
*32*
Z#
:I
#32#
:I
Dial
Dial reminder time and press
(00-23) hour + (00-59) minute.
Press
Verification tone. When the time is reached your phone rings with
recall signal.
Note: If you receive busy tone, your extension does not
have the authority to set a reminder.
Cancel reminder
Dial to cancel all settings
Press
Verification tone.
BusinessPhone – Cordless DT57056
Page 57
Other Useful Facilities
Account number
An account number can be entered to debit telephone costs to
different accounts. Depending on the system configuration the
account number has to be entered from a verified account number
list (predefined) or you can invent an own account number. The
following prerequisites apply:
•With the verified account number you can restrict the making of
external calls (not a specific number or area), so everyone who
is allowed to make external calls will receive an account number
which has to be used each time he/she wants to make an
external call.
•Verified account numbers contain up to 10 digits.
•Own account numbers contain up to 15 digits.
The account numbers can also be used via the DISA function, see
section “Direct Inward System Access (DISA)” on page 60.
Verified or own account number
Before an outgoing call:
*9*
Z#
:I
Z
:I
Dial
Enter account number and press
Press
Valid digits 0-9. Internal dial tone. Make the external call.
Automated attendant
The Automated Attendant facility sends voice instructions to
external and internal callers, informing them of all possible options
they can choose. Voice instructions lead the callers step by step to
the desired destination.
Dial the automated attendant directory number
Please ask your system administrator for the Automated Attendant
directory number.
Press
57BusinessPhone – Cordless DT570
Page 58
Other Useful Facilities
Doorphone
The doorphone is used to monitor the admission to your company,
i.e you can open the doorlock from your phone.
Answering doorphone calls
:I
:I
Z
Press
You will be in speech connection with the calling party.
Opening of the doorlock
After you have answered the doorphone, you can open the door
making an inquiry to the door-opener’s directory number
Press
Dial the door-opener’s directory number
Please ask your system administrator for the number.
Tandem configuration
The tandem configuration is a unit, consisting of two telephones
using the same directory number. One of the telephones is defined
as the “Primary” and the other one as the “Secondary”.
This function enhances the communication for users that, for
example, have a wired phone on their desk (the “primary telephone”)
and need to be mobile within their company’s building with their own
Cordless (the “secondary telephone”). Basically the tandem
configuration works as follows:
To activate the tandem configuration
*28#
:I
Dial to log on the secondary telephone
Press
SECOND USER
LOGGED ON
BusinessPhone – Cordless DT57058
Page 59
Other Useful Facilities
For incoming calls:
•Both telephones are treated as 1 single extension
For outgoing calls:
•Both telephones are treated as 2 separate extensions
To deactivate the tandem configuration
.
.
#28#
:I
:I
Z ;N
Dial to log off the secondary telephone
Press
For incoming calls:
•The “secondary” telephone cannot be called and the “primary”
telephone works as a normal “stand-alone” telephone.
For outgoing calls:
•Both telephones are treated as 2 separate extensions
Transferring a call between the members of a tandem
unit
During an ongoing conversation:
Press
Dial your own directory number and press
.
59BusinessPhone – Cordless DT570
Page 60
Other Useful Facilities
Direct Inward System Access (DISA)
If you are working externally and you have the need to make
business calls, call your company and use the company PBX to build
up an external call to the desired party. You just pay the costs for the
phone call to your company. The other costs will automatically be
placed on your extension number or on a special project.
Note: To activate this function, you have to change the
default password from “0000” to a personal one. Which
code to use and how to change it, see section “Select
password” on page 65.
You can also divert calls from your office extension to your external
position, see section “Call Forwarding” on page 29. During the
procedure you will be prompted for your password. Use the quick
reference card at the beginning of the guide to remember these
specific numbers.
Dial the public number of your company
Z
Z
followed by the DISA number
Please ask the system administrator for the defined DISA number.
Note: If want to register the call on an account number, you
should use the account number procedure before you enter
the external number, see section “Account number” on
page 57.
Dial the external number
or
Use the external diversion function
Procedure, see section “Call Forwarding” on page 29.
Note: If you program a new diversion address, remember
to reset it when you return to your office.
BusinessPhone – Cordless DT57060
Page 61
Other Useful Facilities
Networking
Networking is the connection of several premises within a
company. The connection can be set up via leased lines, public
lines, Local Area Network (LAN) or Wide Area Network (WAN).
Ask your system administrator about details regarding networking.
IP calls
IP calls are internal calls sent via an internal data network (LAN or
WAN) and the transfer of data and voice is made on the same line.
If you are connected to an internal data network the IP connection
is made automatically. To minimize the traffic on the network the
speech quality is decreased.
If the speech quality is not acceptable you can disconnect the IP
call and switch to a non-IP call (alternative network). The switch
from the IP net to the non-IP net is made during the call, so the call
does not have to be disconnected.
If you want to switch to a non-IP net during the call:
:I
*61*
Press
Dial
During the procedure the other party is put on hold. When the
procedure is ready you will receive a special ringing tone and the
call is resumed in the non-IP net.
Note: A switch to a non-IP call can only be performed if the
original call is an IP call, otherwise you will receive a blocking
tone.
61BusinessPhone – Cordless DT570
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Other Useful Facilities
Lock the keypad
You can lock the keypad of the Cordless to avoid accidental
activation or dialling a number by mistake. The following procedure
describes the manual lock, but it is recommended to always have
the automatic lock on.
How to set the Automatic keylock, see section “Settings” on
page 81.
To lock the keypad manually
FG :I
F :I
:I
Select “Keylock On?” and press
When you press a key, the display will show:
Keylock
Enter <- YES
to unlock
To unlock the keypad
If the telephone is in stand-by mode:
Select “Keylock off?” and press
Now the keylock is deactivated, and the key icon disappears.
When you receive an incoming call:
Press to answer
This will unlock the keypad, no matter if you locked the keypad
manually or automatically.
BusinessPhone – Cordless DT57062
Page 63
Other Useful Facilities
Info
During a call, the duration of the call is shown in the display.
Additional you can check the duration of the last incoming or
outgoing call or the total call duration. How to set the type of call
information, please see section “Call info” on page 84.
Check time of the last call
FG :I
FG
FG :I
FG
FG :I
FG :I
Select “Info” and press
Select “Last call”
The duration of the last incoming or outgoing call is displayed:
INFO
Last call
0:20
Check total call time
Select “Info” and press
Select “Tot calls”
Depending on the Call info setting, the duration of both incoming
and outgoing calls or only the duration of all outgoing calls is
displayed. See “Call info” on page 84 for further information.
Reset the total call time meter
Select “Info” and press
Select “Tot calls” and press
The display shows:
TOT CALLS
:I
Reset?
Press to reset the meter
63BusinessPhone – Cordless DT570
Page 64
Security
Security
You can block your extension in order to prevent unauthorized use
of your telephone, e.g if your external calls are placed on a specific
account number.
Block extension
*72#:I
#72*
Z
# :I
Dial to block your extension and press
Verification tone, your extension is blocked.
Un-block extension
Dial to re-open
Enter your password
Press to re-open
Verification tone, your extension is open for use.
BusinessPhone – Cordless DT57064
Page 65
Security
Select password
You can use your four-digit password for blocking your phone from
unauthorized use, for making external calls from any blocked
extension, for entering the message system or when you are using
the DISA function.
Note: The first time you enter the message system you
might be requested to change your password if it is default
(0000). This procedure is performed directly in the message
system. See section “Internal Messages” on page 37.
#*72*
Z
*
Z
#
:I
Dial to select a new password
Enter your present password
The default password is “0000”.
Press
Enter your new password
Press
Verification tone.
Press
65BusinessPhone – Cordless DT570
Page 66
Security
Bypass blocked extension
In order to make a call, you can temporarily bypass a blocked
extension. You can make one call from the extension.
Bypass own extension
*72*
Z
#
*72*
Z*
Z#
Dial
Enter your password
Press
Dial tone. You can make one call from the extension.
Bypass another extension
This makes it possible to make a call on another, blocked
extension, by using your password.
Dial
Enter your password and press
Dial your extension number and press
Dial tone. You can make one call from the extension.
BusinessPhone – Cordless DT57066
Page 67
Security
Phone lock
You can protect your Cordless from being used by unauthorized
persons by locking it. The lock is manually activated.
Note: To use this feature, you have to select a lock code
first. It is recommended to write down the IPEI code of the
telephone in case the Cordless is blocked because an
incorrect lock code was entered, see “IPEI code” on
page 70.
Select phone lock code
Your Cordless is initially provided with a pre-set code for locking the
phone. You should change this code to prevent misuse.
Note: The pre-set code is “0000”. Before you change the
phone lock code, it is recommended to write down the
telephone’s IPEI code, see “IPEI code” on page 70.
FG :I
FG :I
Z :I
Z :I
Z :I
Select “Access” and press
Select “Phone lock – Change code” and press
The Display shows:
ACCESS
Phone lock
Change code
Enter the (old) current code and press
The default code is 0000.
Enter the new code and press
The code may consist of 3 to 8 digits (no characters). Next you will
be asked to verify the code.
Repeat the new code and press
The new code is now set as the default code and the display
confirms the change with:
New
code
Then the Cordless returns to stand-by mode.
67BusinessPhone – Cordless DT570
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Security
Notes: If you enter an incorrect old code, the display will
show the message “Wrong code”. The phone lock code
has not been changed. Repeat the procedure described
above.
If the message “Matching error” appears, the new code
was not entered correctly. Repeat the procedure described
above.
Notes: If you enter an incorrect code three times in a row,
the DT570 is locked, see section “IPEI code” on page 70 to
unlock it. If you cannot remember your lock code, you will
need the IPEI code to unlock the phone, see section “IPEI
code” on page 70.
Lock phone
Note: To use this feature, you have to select a lock code
first. It is recommended to write down the IPEI code of the
telephone in case the Cordless is blocked after an incorrect
lock code was entered, see “IPEI code” on page 70.
FG :I
FG :I
FG :I
Z :I
Select “Access” and press
Select “Phone lock” and press
The current selection is shown in the display, for example:
ACCESS
Phone lock
(Unlocked)
Select “Full lock” and press
Enter your phone lock code and press
3 to 8 digits (no characters). The default code is 0000. The phone
lock will be activated the next time the Cordless is switched on.
BusinessPhone – Cordless DT57068
Page 69
Unlock phone
If the phone lock is activated, the display will show briefly:
Phone
locked
Then you are asked to enter the lock code.
Security
Z :I
FG :I
FG :I
FG :I
Z :I
Enter your phone lock code and press
The Cordless is unlocked and you can make calls as usual.
Cancel phone lock
Select “Access” and press
Select “Phone lock” and press
Select “Unlocked” and press
Enter your phone lock code and press
The default code is 0000.
69BusinessPhone – Cordless DT570
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Security
IPEI code
If your Cordless is blocked because of an incorrect lock code, you
can un-block the phone with the IPEI code. The IPEI code is a
unique code for your Cordless telephone.
Show IPEI code
When the Cordless is unlocked and in stand-by mode:
*#06#
Z :I
Dial
The 13-digit IPEI code is displayed.
Note: Write down the IPEI code and store it at a save place
for future reference. If you do not know the IPEI code,
please contact your system administrator.
Once the DT570 has been locked with the phone lock code, you
have to enter this code before the IPEI code is displayed. Therefore
it is recommended to look up the IPEI code before setting the
phone lock code.
Enter the current Phone Lock code and press
The 13-digit IPEI code is displayed.
BusinessPhone – Cordless DT57070
Page 71
Least Cost Routing
Least Cost Routing
Least Cost Routing (LCR) automatically selects the cheapest way
to establish the connection to the desired external number. Please
ask your system administrator if this function is installed in your
system.
Use least cost routing
If the extension has been configured to use LCR, each external call
will be analyzed and the cheapest way will be selected.
0Z
Z
0Z
Dial the digit(s) for external call access and the external
number
The usual way of making an outgoing external call.
Calling least cost routing
If LCR has been installed in your system, but your extension is not
configured to use it automatically, you also have the opportunity to
get the cheapest connection by dialling the LCR code before you
dial an external number.
Dial the LCR code
Please ask your system administrator for the LCR code.
Dial the digit(s) for external call access and the external
number
71BusinessPhone – Cordless DT570
Page 72
Phone Book
Phone Book
Your Cordless is equipped with a personal phone book where you
can enter up to 100 entries (names and numbers).
Additional to your personal entries, a company’s phone book can
be programmed with a special accessory and store up to 1,000
phone numbers. These numbers cannot be changed and are
always marked with the “¤” icon. If the company phone book is
used, depends on your system settings. Please contact your
system administrator for further information.
Notes: Phone book numbers have a maximum of 24 digits.
Phone book names have a maximum of 12 characters. An
indication that the phone book is full, means that you have
to delete an entry before you can add a new one.
FG :I
FG
Use the phone book
Access the names and numbers of the phone book.
Access Phone book and press
Use the scroll keys to select the required option
BusinessPhone – Cordless DT57072
Page 73
Phone Book
Make a call via the phone book
You can conveniently make calls using the phone book. There are
different ways how to establish a call with the phone book:
•Call by name
•Call by phone book position
•Quick dial by name. See “Dial-by-name” on page 50
•Quick dial by position.See “Dial by position” on page 51
Note: If a company phone book was set up, you can also
dial a number by position in the company phone book.
Please contact your system administrator for further
information.
Call by name
FG :I
FG :I
Z
:I
FG :I
Access “Phone book” and press
Select “Name recall” and press
Press the key which has the first character of the name
You can enter more characters, for example the first three
characters of the name you are looking for. How to write text, see
section “Write text” on page 79.
Press to confirm
The first name beginning with that letter is displayed.
Scroll up or down until you find the name and press
The number is dialled.
Note: How to make calls via the answered call list, missed
call list or last dialled lists, see sections “Incoming Calls” on
page 14 and “Outgoing calls” on page 19.
73BusinessPhone – Cordless DT570
Page 74
Phone Book
Call by phone book position
Phone numbers can be dialled by using its position number in the
phone book.
FG :I
FG :I#
Z :I
:I
FG :I
FG :I
Access “Phone book” and press
Select “Position recall” and press
The display shows:
POSITION
RECALL
Position:
Enter the phone book position number and press
If necessary, use the Scroll keys to select an entry.
Press
The number is dialled.
Add a name and number to the phone
book
Select “Phone book” and press
Select “Store” and press
STORE5
Name:_
Z :I
Enter a name and press
How to write text, see section “Write text” on page 79.
The display shows the entered name, for example:
STORE5
Name:TONY
Enter no: _
BusinessPhone – Cordless DT57074
Page 75
Phone Book
Z
:I
G
Z :I
Enter the phone number
The first free position in the phone book is prompted.
Note: International phone numbers can be stored with the
+ sign in front. Just press the 0 key until the + is displayed.
The + sign replaces the international access code from the
country you are calling from.
Now you have two options:
Press to store the number in this position
The name and number are stored in the phone book. The display
changes to stand-by and shows the stored number.
or
Press to select another position
Enter the desired position number and press to store
The name and number are stored in the phone book. The display
changes to stand-by and shows the stored number.
Overwrite protection
If you try to store an entry in a position that is already used, the
display shows the following message:
STORE5
Used
Overwrite?
;NZ
:I
Press and enter a new position number
or
Press to overwrite the existing number
Note: If a company phone book is stored in your Cordless,
please note that you cannot edit any entry marked with the
“¤” icon. Please contact your system administrator for
further information.
75BusinessPhone – Cordless DT570
Page 76
Phone Book
Change an entry in the phone book
FG :I
FG :I
FG
Z :I
G
F
Select “Phone book” and press
Select “Edit” and press
Select “Find name”
EDIT
Find name
Name:_
Enter the first character(s) of the name and press
The display shows the desired entry, for example:
EDIT 5
Name:Agnes_
5216374
The upper line shows the position number, and the middle row
contains the stored name. The last row displays the phone number
of the entry.
Now the following options are available:
Move to the next line / Move right within line
Move left within line
Z
K
:I
Use the keypad to edit the name, the position number or the
phone number
Delete character left to the cursor
When all changes are done:
Press to confirm
Note: If you prefer to look up an entry by position, just
select “Find pos” instead of “Find name” after you have
accessed the “Phone book – Edit” menu.
BusinessPhone – Cordless DT57076
Page 77
Delete an entry from the phone book
Phone Book
FG :I
FG :I
Z :I
FG
:I
FG :I
FG :I
Select “Phone book” and press
Select “Erase” and press
The display shows:
ERASE
Position:
Enter the position number and press
Note: If you do not know the position number, just press
YES and or wait a moment. The display will change
automatically to the first entry (= position number 1).
If necessary, use the Scroll keys to select a name
Press to delete the entry
The display shows the name a last time and confirms that the entry
has been deleted.
Delete an entry by name
Select “Phone book” and press
Select “Name recall” and press
Z :I
K
:I
Enter the first letter of the name and press
Press and hold
The display shows the name you want to delete, and you will be
asked to confirm the process.
Press to delete the entry
The display shows the name a last time and confirms that the entry
has been deleted.
Note: You can also delete an entry by “Position recall”. Just
select this option after you have accessed the phone book
and enter the desired position number.
77BusinessPhone – Cordless DT570
Page 78
Phone Book
Add last dialled number to the phone
book
When you entered a phone number but then decided not to make
the call, you can add the number right away to the phone book.
You have just entered a phone number, for example:
NETWORK
4567
After a short while you are asked if you want to dial the number:
Call?
4567
;N
FG :I
:I
Z :I
Press
The display still shows the entered number.
Select “Phone book” and press
The display changes to:
PHONE BOOK
Store
4567
Press
Enter a name and press
How to write text, see section “Write text” on page 79.
The name and the number are stored, and the display returns to
stand-by mode.
BusinessPhone – Cordless DT57078
Page 79
Phone Book
Write text
The characters that you can enter, are written below each key. Use
the keypad to write text. Below is explained how to write text when
you add a new name in the phone book menu.
FG :I
FG :I
:I
F
G
Select “Phone book” and press
Select “Store” and press
STORE 5
Name:_
Example:
5
Press a digit
1 timeresult J
2 timesresult K
3 timesresult L
4 timesresult 5
Press to confirm your edit
Now you can enter the related phone number, see “Add a name
and number to the phone book” on page 74.
Control keys
While entering a name or a number you can use the following keys
for control and navigation:
Press to move left
Press to move right
*
Press to switch between upper and lower case
K
1
Press to enter a space
Press to correct a wrong entry
79BusinessPhone – Cordless DT570
Page 80
Phone Book
Special characters
See the table below how to find a special character.
Key Number of key presses:
1234567891011121314151617
1
2
-?!,.:;“‘<=>()1
ABCЕДЖаЗ2Γ
DEFèÉ3
3
Ì
GH I
4
JKL5
5
^
MNOÑÖØò 6
6
PQRSß7
7
TUVÜù8
8
WXYZ9
9
+&@/ ¤%$ £ ¥§¿ ¡ØΘΞΨΩ
0
#
# *
4
Λ
8
∆Φ
ΠΣ
Note: Depending on the selected menu language, other
characters might be available, which means that the
character order differs from the table above.
Example special characters:
To e n te r Ü press 8 (four times)
1 timeresult T
2 timesresult U
3 timesresult V
4 timesresult Ü
:I
Press to confirm your edit and to exit the menu
BusinessPhone – Cordless DT57080
Page 81
Settings
Settings
In order to satisfy your personal needs, the Cordless is equipped
with a number of setting options. This section describes how to
customize your telephone.
Greeting
The greeting text is displayed when you switch on your Cordless.
You can edit the greeting text or turn the greeting off.
FG :I
FG :I
FG :I
Z
:I
Enter greeting text
Select “Settings” and press
Select “Greeting” and press
Select “New text” and press
The display shows:
New text
_
Enter your personal greeting text
The Cordless changes to text entry mode automatically. The
greeting may have up to 24 characters. How to write text, see
section “Write text” on page 79.
When you have entered your greeting:
Press to confirm
Note: If you want to turn off the greeting, just select “Off”
instead of “New text” and press YES.
81BusinessPhone – Cordless DT570
Page 82
Settings
Automatic keylock
You can set the keypad to lock after 25 seconds after the last
usage.
FG :I
FG :I
FG :I
F
:I
Select “Settings” and press
Select “Keylock” and press
Scroll to choose between “Auto” and “Manual” and press
The automatic keylock will be activated after 25 seconds. A key
icon appears in the display to indicate that the keypad is locked.
To use your Cordless again:
Press
The display shows:
MENU
Keylock
Off?
Press
The Cordless is unlocked and you can make calls as usual.
Note: If you accept an incoming call, the keylock is
deactivated automatically.
Key sound
Use this feature to set if you want every keystroke to be confirmed
with a short tone or not:
FG :I
FG :I
FG
:I
Select “Settings” and press
Select “Key sound” and press
Select one of the following options:
Click
Tone
Silent
Press to confirm
Default setting
A tone is played
No key sound
Note: For the volume keys only the click sound is available.
BusinessPhone – Cordless DT57082
Page 83
Language
The display messages are available in 19 languages: Czech,
Danish, Dutch, English, Estonian, French, German, Hrvatski,
Hungarian, Italian, Melayu, Norwegian, Polish, Portuguese,
Russian, Spanish, Suomi, Swedish, and Turkish.
Select language
Settings
FG :I
FG :I
FG :I
FG :I
FG :I
Select “Settings” and press
Select “Language” and press
Select your language and press
The display shows the following message in the ‘old’ language
before the Cordless changes to the selected language, for
example:
Please wait
Note: To reset the language to English (default), just enter
the sequence * # 0000 # any time.
Light
With this function you can save battery energy by turning the
display light off automatically in stand-by mode.
Select “Settings” and press
Select “Light” and press
FG
:I
Select one of the following options:
Auto
Off
On
Press to confirm
The display light is turned off automatically 10 seconds
after the last key has been pressed.
No display light
Display light is on all the time
83BusinessPhone – Cordless DT570
Page 84
Settings
Call info
During a call, the duration of the call is shown in the display.
Additional you can check the duration of the last incoming or
outgoing call or the total call duration. With this feature, you set the
type of call information that will be available.
Select type of call information
FG :I
FG :I
FG
:I
FG :I
FG :I
Select “Settings” and press
Select “Call info” and press
Select one of the following options:
Time: All
Time:Outg.
Press to confirm
Show duration for incoming and outgoing
calls
Show duration for outgoing calls
Answering mode
Setting an answering mode can be useful when, for example, the
Cordless is used with optional handsfree equipment.
Select answering mode
Select “Settings” and press
Select “Answering mode” and press
BusinessPhone – Cordless DT57084
Page 85
Settings
FG
:I
Select one of the following options:
Any key
Auto
Press to confirm
The answering mode has been changed.
If the Cordless is used with handsfree equipment,
you can answer an incoming call by pressing any
key except NO.
An incoming call is answered automatically after
one ringing signal if the Cordless is used with
handsfree equipment. Before the call is answered
automatically a signal is heard.
Own line settings
The Own line settings are only required if one or more of the
following situations are applicable:
•If you want to make calls in different networks using the phone
book.
•If you want to store international phone numbers in the phone
book with a + for the international access code.
•If internal numbers are stored in the phone book as complete
phone numbers with at least the PBX prefix.
Please contact your system administrator if you need this feature.
FG :I
FG :I
Z :I
Reset the DT570 settings
With this function you can reset the Cordless to the default
settings.
Select “Settings” and press
Select “Master reset” and press
Enter the phone lock code and press
The default code is 0000.
85BusinessPhone – Cordless DT570
Page 86
Settings
Date and time
When the Cordless is in stand-by mode the current time and date
can be displayed (if this feature is supported by the network). The
time is automatically retrieved from the system (if available), and
you can set how the time is displayed. As default, no date is
shown.
To set the date format
FG :I
FG :I
FG
:I
FG :I
FG :I
FG
:I
Select “Clock” and press
Select “Date mode” and press
Select one of the following formats or turn off the date:
D stands for day, M for month, and Y for the year.
•DD-MM-YY
•MM/DD/YY
•YYMMDD
•DD-MM-YY
•Off
Press to confirm
The date is now displayed in stand-by mode.
To set the time format
Select “Clock” and press
Select “Clock mode” and press
Choose between “24 hours” or “AM/PM”
Press to confirm
Now the time is displayed in the selected format.
BusinessPhone – Cordless DT57086
Page 87
Audible Adjustments
Audible Adjustments
In order to satisfy your personal needs, your Cordless is equipped
with many options to set and adjust a personal volume, ringing
signal and ring melody. In addition to this there is a trembler, if your
system has that option.
Volume control
Use the volume keys to adjust the volume in the earpiece. See
section “Description” on page 8 for the location of volume controls.
To turn the microphone, ringer and warning sound on or off during
a call, see section “During Calls” on page 24.
UorD
FG :I
FG :I
FG :I
Earpiece volume
When you are making a call, the volume keys affect the earpiece
volume. This is useful when e.g. you enter a machinery room.
Press the volume controls to adjust the earpiece volume
during a call
or
Select “Settings” and press
Select “Ear volume” and press
Set the earpiece volume and press to confirm
You can also use the volume keys at the left side of the Cordless to
adjust the volume.
87BusinessPhone – Cordless DT570
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Audible Adjustments
Ringer volume
There are 7 ringer levels. At the lowest level, the ringer is shut off.
FG :I
FG :I
FG
:I
FG :I
FG :I
FG
Select “Settings” and press
Select “Ring level” and press
A volume level bar is displayed.
Set the ringer level
If you increase the ringer volume, the Cordless will play the
currently selected ring melody.
Press to confirm
Note: You can have one ring volume setting when the
Cordless is used as a hand-held unit and another setting
when it is used with Ericsson external audio accessories.
The same applies when using an optional vibrator alarm.
For more information see “Optional Accessories” on
page 98 or contact your system administrator.
Turn off ringer permanently
When the Cordless is in stand-by mode:
Select “Settings” and press
Select “Ring level” and press
A volume level bar is displayed.
Set the ringer level to “0”
The display shows:
:I
RING LEVEL
Off
Press to confirm
As a reminder, the ringer off icon will appear in the display.
Note: If you turn the ringing signal off, all audible signals will
also be turned off, and incoming calls are only indicated by
the LED and the display.
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Page 89
Audible Adjustments
Ring type
You can choose between ten different pre-programmed ring
melodies for your Cordless, and the ring types “Low”, “Medium”, “High” and “Mix”. Additional, you can edit your own ringing melody,
see section “Edit melody” on page 90.
To set the ring type:
FG :I
FG :I
FG :I
FG
:I
FG
Select “Settings” and press
Select “Ring type” and press
You can set different ring melodies for internal calls, external calls,
and call-back calls:
DECT int
DECT ext
DECT callb
Select a call type and press
Select a ring type
The Cordless will play the selected melody.
Note: Use the volume keys at the left side of the Cordless
to scroll silently through the available ring types.
Press to confirm
Select another type of call
Proceed as described above.
Internal calls
External calls
Call-back calls
89BusinessPhone – Cordless DT570
Page 90
Audible Adjustments
Edit melody
You can program your own melody to customize the Cordless for
your personal needs. The DT570 can handle a range of tones over
two octaves.
FG :I
FG :I
Z
#
K
:I
Select “Settings” and press
Select “EditMelody” and press
Press the following keys to compose your personal ringing melody:
Press to insert a note
To get a short note, press the key for a short time. To get a long
note, hold down the key.
Press to change the pitch of the note left to the cursor
The pitch is increased or decreased in half tone steps. Press once
for a sharp, twice for flat and three times for normal pitch.
*
Press to insert a short pause
0
Press to get a higher or lower octave
This option applies to the last note you have entered. A higher
octave is indicated by a + in front of the note.
Press to delete the last note
If pressed once, the last note you have entered will be erased.
Press and hold down the CLEAR key, if you want to delete the
whole melody.
Press to listen to your melody
You will be asked if you want to save this melody:
EDITMELODY
Ready?
:I
;N
Press to save the melody
or
Press to continue entering notes
BusinessPhone – Cordless DT57090
Page 91
Audible Adjustments
Mail alert
You can set a special sound for new incoming mails. If you do not
want to be disturbed by incoming mails, you can also turn the mail
alert off.
FG :I
FG
:I
FG
:I
Select “Settings” and press
Select “Mail Alert”
The last row shows the current setting, for example:
SETTINGS
Mail Alert
(Click)
Press
MAIL ALERT
Tone
Select an option
The following options are available:
Tone
Click
Silent
Press to confirm
The display shows the new setting, for example:
SETTINGS
Mail Alert
(Silent)
A short tone is heard.
A short click sounds.
The mail alert is turned off.
91BusinessPhone – Cordless DT570
Page 92
Tones and Signals
Dial tone
(System ready to accept digits)
Special dial tone
(System ready to accept digits,
active diversion on telephone,
Tandem functionality)
Tones and Signals
Tones are audible in the earpiece. Ringing signals are emitted from
the phone, see section “Audible Adjustments” on page 87.
Ringing tone
(Ringing signal to called party)
Special ringing tone
((Ringing signal to line 2)
Busy tone
(Called party is busy)
Number unobtainable tone
(Called number not accessible or vacant)
Blocking tone
(Call cannot be executed due to
congestion or called party blocked)
Verification tone
(Verification that ordered function is
accessed)
Intrusion tone
(Sent to all parties during intrusion)
Conference tone
(Sent to all participants in a conference)
repeated after 4 s
repeated after 4 s
repeated after 15 s
BusinessPhone – Cordless DT57092
Page 93
Internal ringing signal
External ringing signal
Automatic call-back signal
Tones and Signals
Signals
Ringing signals are emitted from the phone..
- repeated after 4 s
- repeated after 4 s
Note: The tones and ringing signals in this guide refer to the
standard system but may vary between countries.
93BusinessPhone – Cordless DT570
Page 94
Useful Hints
Useful Hints
Connections Between External Lines
With your BusinessPhone Communication Platform, you can
establish an external call diversion or a conference with more than
one external party or transfer an external call to another external
destination (e.g. a mobile phone). These features are very useful for
everyday business life.
Note: When these features are used, your BusinessPhone
Communication Platform will occupy at least two external
lines.
However, there may be disadvantages in connecting to several
external lines. We would therefore like to draw your attention to the
following:
•Please do not transfer external calls to an external
mailbox, to information systems or to external parties
before they have answered
•Try to avoid diverting calls to third parties before they
have answered
•If you are connected to two external lines, cancel one call
by pressing the YES key and the 1 key
If the external parties are not persons (mailbox, automated
information or attendant systems, etc.), connections on external
lines can last a long time, which can be costly. Moreover, such calls
may occupy two of your system’s external lines. You can restrict
connections between the external lines by re-programming your
system.
Please ask your system administrator or contact our service centre
for more information.
BusinessPhone – Cordless DT57094
Page 95
Installation
Installation
This chapter describes how to connect and charge the battery of
your Cordless.
Connecting the battery
Your Cordless is supplied with a slim nickel metal hydride (NiMH)
battery.
Note: A long beep at regular intervals is audible when the
battery is almost flat, and the LED on top of the phone
shows a slowly flashing, red light.
Attach the battery to the Cordless as shown in the figure
below
12
Note: Because the status of a newly received battery is
uncertain, always charge it to ensure that you have
sufficient talk and standby time.
95BusinessPhone – Cordless DT570
Page 96
Installation
Charging the battery
When the battery requires charging, you will hear a warning sound
and the display will indicate it. Regarding charge time, see section
“Battery performance” on page 97.
Note: You can charge the battery any time. There is no
need to wait until the battery is completely discharged.
Connect the Cordless to the charger as shown in the figure
below
The charging process will start automatically, indicated by a green
light on the charger. If the phone is turned off during charging, the
LED turns red, and the battery icon flashes sequentially.
Leave the Cordless connected to the charger until the battery
is fully charged.
It takes approximately one hour to fully charge the standard battery,
see “Battery performance” on page 97. During charging, you can
use the Cordless as usual. When charging process is complete, the
indicator light on top of the Cordless turns green, and the battery
icon is completely filled.
Disconnect the charger.
Notes: Do not connect your phone to the charger without
a battery. If the standby time for your DT570 becomes too
low, you should replace the battery.
Only use the charger that is delivered with your Cordless to
charge the battery.
BusinessPhone – Cordless DT57096
Page 97
Installation
Battery performance
The DT570 will be standard equipped with a Slim Nickel Metal
Hydride (NiMH) battery. The Cordless can be equipped with three
types of NiMH batteries. The table below shows the performance
of the different battery types:
Tal k t ime
(hours)
Slim Battery NM6050
NiMH 500mAh
Ultra Slim Battery NM6065
NiMH 800mAh
High Performance Battery
NM6120 1200mAh
Standby time
(hours)
94060
157080
22100155
Charge time
(minutes)
Removing and changing the battery
Rechargeable batteries have a limited lifespan. If the stand-by time
for the DT570 becomes too short, you should replace the battery.
Please contact your system administrator for more information.
;N
12
Press to turn your Cordless off
Note: Always make sure that your phone is turned off
before disconnecting the battery.
Remove the battery as shown on below.
97BusinessPhone – Cordless DT570
Page 98
Installation
Optional Accessories
You can customize your Ericsson telephone to meet your own
needs. All of the following accessories are optional and can be
purchased at your local Ericsson contact or.
Available accessories for your Cordless:
•Ultra Slim Battery NM6065, NiMH 800mAh
•High Performance Battery NM6120, 1200mAh
•Desktop charger
•DS600 Docking station
•Cordless handsfree headset
•Headset profile
•Leather business carrying case
•Hip case
•Security clip
•Vibrator silent call alert
•Magnetic phone holder
BusinessPhone – Cordless DT57098
Page 99
Glossary
Glossary
Abbreviated Number Dialling
Initiating a call to a pre-programmed number
by dialling a code. Short numbers can be:
1. Common, which means that all extensions
can use them.
2. Individual, which means that they are programmed and used by each extension separately (10 numbers).
See section “Abbreviated Numbers” on
page 48.
Account Number
To place call costs on an account number.
See section “Other Useful Facilities” on
page 56.
Automated attendant
A facility which sends voice instructions to
internal and external callers, providing all
options which can be chosen. Voice
instructions lead the caller to the desired
destination. See section “Other Useful
Facilities” on page 56.
Call-back
An indication to a busy extension, to inform the
person that you want to speak to him/her.
See “Internal Messages” on page 37 and
“Outgoing calls” on page 19.
Camp on
To place (queue) a call to a busy extension.
See section “Outgoing calls” on page 19.
Dial-by-name
Initiation of a call by operating a single key.
Internal numbers (or common abbreviated
numbers) can be stored on each extension.
See section “Abbreviated Numbers” on
page 48.
Directory number
Numbers with 1-8 digits which are assigned to
extensions or external lines or as common
abbreviated numbers.
Direct Inward System Access (DISA)
If you are working externally, the DISA function
enables you to make external calls (long
distance) via the company PBX. You only pay
for the call to your company. See section
“Other Useful Facilities” on page 56.
Diversion
Incoming calls to an extension are diverted to
another directory number (extension, common
abbreviated number, mailbox or the operator).
There are three possibilities:
1. Direct, which means that all calls to an
extension are forwarded directly.
2. On no reply, which means that a call is forwarded if it is not answered within a certain
time.
3. On busy, which means that a call is forwarded if the extension is busy.
See section “Call Forwarding” on page 29.
Diversion bypass
This is useful for letting urgent calls through to
an extension where diversion is active.
See section “Call Forwarding” on page 29.
99BusinessPhone – Cordless DT570
Page 100
Glossary
Extension
All telephones connected to the PBX have a
unique internal number (up to 8 digits).
Information
Internal callers are informed about absence
and time of return. External callers are diverted
to the operator, where the same information is
available. Information can be of two kinds:
1. Pre-programmed text information.
2. Voice information.
Intrusion
To intrude on an ongoing call when a requested
extension is busy. See “Outgoing calls” on
page 19.
IP Call
Call sent via a data network (LAN or WAN).
ISDN
Integrated Services Digital Network. Provides
your system with supplementary services from
the public net.
Least cost routing
A function that automatically selects the
cheapest way to connect your external call (not
necessarily the shortest distance).
See section “Least Cost Routing” on page 71.
Mailbox
The mailbox system controls the messages
that are left for or sent by you when you are
absent. See section “Mailbox System” on
page 44.
Message
A message can be sent to any extension. This is
useful when you receive the busy tone or get no
answer. There are several kinds of messages:
1.”Call me” messages
2. Voice messages
3. Page messages
See section “Internal Messages” on page 37.
Mute
To switch the microphone temporarily off. See
section “During Calls” on page 24.
Password
A four-digit code needed to retrieve messages
from the mailbox system. Please ask your
system administrator for your password.
PBX
Private Branch Exchange. Your telephone
switching system.
Phone lock code
A 3 to 8 digit code needed to lock your
Cordless to prevent misuse. See “Security” on
page 64.
Pre-defined text
Pre-programmed absent information.
See section “Information” on page 34.
Third party
A third connection (person), which can be
included in an ongoing two person
conversation. The connection can be internal
or external. See section “During Calls” on
page 24.
Tie line
An external line from the private network.
Transfer
During an internal or external ongoing call you
can make an inquiry and then transfer the call
to another party (internal or external).
See section “During Calls” on page 24 and
”Useful hints”.
Trunk line
A trunk line is the same as an external line. Can
be either digital or analogue.
BusinessPhone – Cordless DT570100
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