Ericsson DT590 User Manual

Cordless DT590

BusinessPhone Communication Platform

User Guide

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User Guide

EN/LZTBS 170 356 R1B © Ericsson Enterprise AB 2005

BusinessPhone – Cordless DT5902

Table of Contents

page

Welcome ..........................................................4

Important .........................................................6

Switching On/Off ............................................12

Description ..................................................... 13

PIN Code and IPEI Code ................................29

Incoming Calls ...............................................32

Outgoing Calls ...............................................35

During Calls ....................................................40

Call Info ..........................................................45

Call Forwarding ..............................................47

Absence Information ......................................58

Mailbox System ..............................................62

Text Messages (optional) ................................71

Abbreviated Numbers ....................................73

Group Features ..............................................76

Other Useful Features .....................................80

Security ..........................................................90

Least Cost Routing ........................................ 93

Integrated Phonebook ....................................94

System Phonebook ...................................... 101

Write Text .....................................................103

Settings ........................................................106

Audible Signals ............................................121

Useful Hints ..................................................122

Installation ....................................................123

Reference .................................................... 129

Troubleshooting ............................................135

Glossary .......................................................137

Index ............................................................ 138

Table of Contents

3BusinessPhone – Cordless DT590

Welcome

Welcome to the User Guide for the Cordless phone DT590 in the BusinessPhone Communication Platform from Ericsson. The BusinessPhone Communication Platform consists of BusinessPhone Compact, BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250.

The features described in this User Guide are related to version 7.0 or higher of the BusinessPhone Communication Platform. Some might not work in earlier versions of the system and/or might be protected by a license package that has to be bought separately.

The User Guide describes the facilities of the BusinessPhone Communication Platform and the Cordless phone DT590 with a default programming. There may be some differences in the way your phone is programmed. Please consult your system administrator if you need further information.

The latest version of this User Guide can also be downloaded from:

http://www.ericsson.com/enterprise/

BusinessPhone – Cordless DT5904

Welcome

Copyright

All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.

If this publication is made available on Ericsson media, Ericsson gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Ericsson will not be liable for any damages arising from use of an illegal modified or altered publication.

Warranty

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Declaration of Conformity

Hereby, Ericsson Enterprise AB, S-131 89 Stockholm, declares that this telephone is in conformity with the essential requirements and other relevant provisions of the R&TTE directive 1999/5/EC.

Details to be found at: http://www.ericsson.com/sdoc

5BusinessPhone – Cordless DT590

Important

This section describes the information that is important to know before you use the DT590 phone, battery, charger and the functions described.

Note: This User guide describes the supported BusinessPhone Communication Platform functions together with the most commonly used telephone specific functions. All telephone specific functions are listed in the menu structure, see section “Menu structure” on page 23.

Before using the DT590 the first time you have to charge and connect the battery, see section “Installation” on page 123.

Guidelines, warnings and precautions for safe and efficient use

Recommendations

• Always keep and handle your products with care and keep them in a clean and dust-free place. Proper use and care will prolong the products life. Use a soft absorbent tissue or cloth to remove dust, dirt or moisture.

• Always ensure that the phone, battery and charger are used and operated in the intended environment for which they are designed.

• Operate the phone in temperatures between 0°C to +40°C (32°F to 104°F).

• Do not expose your products to liquid, moisture, humidity, solvents, strong sunlight, harsh environments or extreme temperatures, never above +60°C (+140°F).

BusinessPhone – Cordless DT5906

Important

• Exposure to heat may cause batteries to leak, overheat or explode, resulting in fire, burns or other injuries.

• Do not put the product in the microwave oven: This may cause damage to either the oven or the product.

• Do not attempt to disassemble or alter any part of the phone, the charger(s) or the battery-pack. Disassembly or alteration may result in electrical shock or irreversible damage to the equipment. Only a qualified service personnel or an authorized Ericsson partner should conduct internal inspections, alterations and repairs.

• Do not expose your product to open flames or lit tobacco products.

• Do not drop, throw or bend your products. This may cause malfunction or electric shock.

• Do not paint your product.

• Do not use your product in an area where a potentially explosive atmosphere exists.

• To avoid hearing impairment, accept the call before holding your product (or portable handsfree device) to your ear.

• The DT590 phone is not specified as intrinsically safe, so do not use it in areas with a danger of explosion.

Disposing of the product

• Your product should not be placed in municipal waste. Please check local regulations for disposal of electronic products.

Power supply

• Connect the AC power adapter of the charging unit only to the designated power sources as marked on the charger.

• Make sure the cord is positioned so that it will not be subjected to damage or stress.

• To reduce risk of electrical shock, unplug the chargers from any power source before attempting to clean or move it.

• The AC power adapters must not be used outdoors or in damp areas.

• Never alter the cord or plug. If the plug will not fit into the outlet, have a proper outlet installed by a qualified electrician.

• Limit the distance between the mains socket and the cordless phone when charging for easy accessibility.

7BusinessPhone – Cordless DT590

Important

• As an energy saving measure, disconnect the charger from the main socket after charging.

• When unplugging the mains adapter from the power outlet, make sure that your hands are dry and ensure that you hold the solid portion of the mains adapter.

• Do not pull on cables.

Charging and batteries

Please read carefully the following important precautions before the first time use of the batteries. Make sure to understand and observe all cautionary instructions stated, so as to avoid any possible safety hazards that are caused by any misuse, misapplication or damage to batteries.

• Only use batteries, mains adapters or desk and rack chargers designed for use with your product.

• Use of power sources not explicitly recommended may lead to overheating, reduced battery performance, distortion of the equipment and fire or other damages.

• Cordless phones are equipped with Nickel Metal Hydride (NiMH) batteries or Lithium Ion Lion batteries. In a complex infrastructure, the talk- and standby time may differ, due to the consequence of the increase in signaling.

• The battery must always be completely charged (minimal 4 hours) before first time use.

• The battery in your product is designed to withstand many charge cycles.

• Use only the recommended charging equipment.

• Improper charging can cause heat damage or even high pressure rupture.

• Observe proper charging polarity.

• Do not solder lead wires directly onto the battery.

• Do not apply water to the battery.

• The initial charging of a NiMH battery will cause the battery to become warm. This is a normal effect of charging NiMH batteries.

• The batteries are replaceable, however it is not the intention to do this frequently.

• Only charge the batteries when placed in the phone.

• Use only the specified battery-packs for your product.

BusinessPhone – Cordless DT5908

Important

• Never heat or dispose of the battery into a fire, which, or else, may cause leakage, burst or fire.

• Remove the carrying case from the product while in charger.

• Do not cover the product while being charged. Do not charge the phone in a closed cabinet or drawer. The charging of the battery is a chemical process and causes the battery to become warm during charging. Make sure the environment in which the phone is charged, is well vented.

• The cordless phone can be charged either when switched on or off.

• Do not connect the battery's positive and negative leads altogether in any case.

• Do not strike or drop the battery. It may cause damage to the battery.

• Do not charge the battery under the temperature of +5°C (+41°F). Be sure to charge the battery between the temperatures of +5°C and +45°C (+41°F and 113°F). Charging beyond these conditions may impair the battery performance and shorten the life cycle.

• Do not use battery packs from different types, brands or of different capacities.

• The battery is to be stored in a dry cool place, with the ambient temperature around of +25°C (+77°F) for best performance.

• The battery continues to discharge a minimal portion of its power, even if the product is switched off or the battery is removed.

• Dispose the battery in accordance with all local regulations, applicable in your country.

Warnings

• Smoke or fumes Stop operating the products and turn off immediately in case of smoke or fumes. Unplug the mains adapter and remove the batteries from the phone immediately. Continued operation may result in fire or electrical shock.

•LCD If the liquid crystal display breaks, avoid injury by not letting the liquid crystal touch the skin, getting it into the eye or into the mouth or getting cut by the broken glass.

9BusinessPhone – Cordless DT590

Important

Preventing malfunction

• Never place the equipment in close proximity of electric motors, welding equipment or other devices generating strong (electro) magnetic fields. Exposure to strong (electro) magnetic fields may cause malfunction and corrupt the communication.

• Moving the equipment rapidly between warm and cold temperatures may cause condensation (water droplets) to form on its internal and external surfaces. Water droplets may cause malfunction of the equipment and corrupt or end communication or damage the equipment. When condensation is noticed, stop using the equipment. Switch off the phone, remove the battery and unplug the mains adapter from the power outlet. Wait until the moisture evaporates from the equipment before putting it in operation again.

• Avoid accidental drop of the phone. Use the clip, security clip or carrying case specified for carrying purposes of the phone.

• Avoid the phone being squeezed between furniture and your body when carrying the phone in your pocket or attached to clothing.

BusinessPhone – Cordless DT59010

Important

Coverage Area

Your organization’s premises are covered by a number of cells which form the coverage area. You can make and answer calls anywhere within this area, outside the area you will lose contact with the system.

Company coverage:

Network (submenu option)

The submenu option Network should only be used for administration purposes by Ericsson service staff. Using this menu option may cause a logout from the DECT/GAP network, and no further calls will be possible.

Note: In case of a network unsubscription, the phone must be logged on again by a service technician.

11BusinessPhone – Cordless DT590

Switching On/Off

Switch on

ÚÙ Press and hold at least 3 seconds until the display lights up.

If the phone does not switch on or the battery icon starts flashing, the battery is low. Charge the battery.

Note: If the signal strength icon is off and the message “No system” or “Searching” is displayed, you cannot make or answer calls.

Switch off

Note: During calls, you cannot switch off your phone.

ÚÙ Press and hold at least 3 seconds until the display turns

blank.

BusinessPhone – Cordless DT59012

Description

1 2

Network name

4736

13-May-04

08:15am

13BusinessPhone – Cordless DT590

Description

1Volume Up

This button is used for increasing the ear piece volume and the loudspeaker volume in handsfree mode. See section “Adjust ear

piece volume” on page 107 and section “Adjust loudspeaker volume for handsfree speaking” on page 107.

2Volume Down

This button is used for decreasing the ear piece volume and the loudspeaker volume in handsfree mode. See section “Adjust ear

piece volume” on page 107 and section “Adjust loudspeaker volume for handsfree speaking” on page 107.

3 Loudspeaker

The loudspeaker is placed on the rear side of the handset. See section “Adjust loudspeaker volume for handsfree speaking” on page 107.

4Off hook / Yes

This button is used for connecting calls, pressing briefly once in standby mode will open the call list. Always press this button to confirm choices when working in menu mode.

5 C (Clear) / Mute

Pressing this button in standby mode will mute the ringer signal, pressing it during a call will mute the microphone.

6Microphone

Note that the microphone is placed on the bottom side of the handset, close to the charging connectors. (The three small holes to the left of the message key is a matter of design and has no functionality.)

7 Charger connectors

See section “Installation” on page 123.

8 R / Message key

With this key you put a call on hold (inquiry) and retake a call put on hold. Pressing this key in standby mode will result in an outgoing call to a specific extension number. If the “voice message” icon appears, you can enter your mailbox system to retrieve the voice message.

9 Handsfree key

Press the handsfree key to turn on the loudspeaker. See sections “Incoming Calls” on page 32, “Outgoing Calls” on page 35 and “During Calls” on page 40.

BusinessPhone – Cordless DT59014

10 Keypad

In idle and number input mode: In standby mode, pressing the keypad briefly enters the digits 0 to 9 and the characters * and #. Pressing and holding the *-key will add a pause represented by a “-”.

In text input mode: When writing text messages and adding/editing names in the Phonebook, pressing keys 0 to 9, *, or # displays the first available character on that specific key. The marked character is selected after a time-out (3 seconds) or when another key is pressed. Pressing key 1 adds space between the characters and pressing the *-key switches between upper and lower case. The first character entered in a message, or when adding/editing a name in the Phonebook, will be an upper level character followed by lower level characters unless the *-key is pressed before entering the character.

11 Menu key

Pressing the menu key in standby mode will open the (integrated) “Phonebook” menu. During a call it will open the “3rd party” menu. If the key has been used to leave the menu mode, the last used menu will be opened.

12 Navigation key

Use this key to navigate in the menu and text modes. When the left navigation key is pressed in standby mode and during a call, the left-most menu tab is highlighted. When the right navigation key is pressed, the right-most menu tab is highlighted. Navigation key up and navigation key down is used for navigating up/down in the menu.

Description

13 On/Off / On hook / No

This button is used for disconnecting calls and returning to the previous screen. Pressing the button for more than 3 seconds will switch the handset on/off.

14 Headset connector

The headset connector is used for connecting a headset and can also be used for connecting a data cable for downloading software and other data to the handset.

15 Display

The full graphic type display is 101 pixels wide and 80 pixels high with white backlighting that can be switched on/off or set to automatic. It is also possible to change the display contrast. See sections “Display Backlight” on page 115, “Display Contrast” on page 116.

15BusinessPhone – Cordless DT590

Description

16 Ear piece

Please note: The phone may retain small magnetic pieces

around the ear piece region.

17 LED

Ringing, message waiting, battery low, exit cover area.

Case

The case is made of durable PC/ABS plastic.

Antenna

The antenna is integrated into the handset.

Clip

The clip on the back of the handset is used for fastening the handset to a belt or similar.

Battery

The battery is a rechargeable Li-Ion battery placed under a battery cover and connected to the handset in such a way that improper contact is not possible. By placing the handset in the charger, an empty battery can be charged within four hours.

BusinessPhone – Cordless DT59016

Description

Display Info

The display gives you visual feedback on all actions that you perform, and also textual warnings. In standby mode, the display normally shows the owner identity.

The DT590 display

Menu tabs

Brown

4736

12-May-04

08:15am

X3pm2nqt

The following display examples show the different states of your phone:

Idle phone

Depending on the status and settings of your phone, different information can be shown.

Normal

User identity (name) User identity (number)

Date Key lock, Alarm icon, and current time

Info row (icons)

Brown

4736

12-May-04

08:15am

“Brown” is the programmed name in your network. The second row shows your extension number. The third and fourth row show the current date and time. The icons for key lock and alarm would appear on the fourth row. The fifth row (info row) shows icons for signal strength, messages, battery status, etc.

17BusinessPhone – Cordless DT590

Description

Fixed Diversion activated Individual Diversion activated

DIVERSION 4736 -> 3131

12-May-03

08:15am

X3 t

The display shows your own extension number 4736 diverted to the desired diversion target.

FOLLOW ME 4736 -> 1234

12-May-03

08:15am

X3 t

Outgoing call

Normal outgoing call: When you make an outgoing call, both the traffic state and the

dialled number or name are displayed:

Calling

3234

X3 t

When the outgoing call is answered:

01:03

3234

X3 t

Duration time

BusinessPhone – Cordless DT59018

Description

Diverted call: If the dialled number is diverted, the diversion information is shown.

For example, the display shows the dialled number 3234 diverted to 4736.

Calling

3234 4736

Incoming call

Normal incoming call: If available, the number or the name of the caller is displayed.

Internal call

Smith

Diverted call: A diversion indicator before the number or name informs you that

the call is diverted to your phone. For example, the display shows that the number of Mr. Smith was dialled, but the call was diverted to you:

Internal call

Smith

3234

External call 0022281100

External call

Smith

00022281100

19BusinessPhone – Cordless DT590

Description

System connection messages

No system Out of coverage

No access Access indication

The phone is not in contact with any system. Please ask your system administrator to log on the phone.

Note: When reentering the coverage area, it can take a couple of minutes before the phone has automatically registered into the system.

Your phone has contact with a system, calling is not allowed.

Menu tabs

1 Phonebook

The “Phonebook” menu contains all names/numbers in the integrated Phonebook.

2 Message

The “Message” menu contains all message handling such as listening, reading, writing, and sending messages.

3 Call info

The “Call info” menu contains call lists and call time.

4 Call service

The “Call service” menu contains absent handling and diversion of calls.

5 Toolbox

The “Toolbox” menu contains a calculator, alarm clock, and personal handset settings such as changing the ringer volume, selecting the language etc.

6 3rd party

The “3rd party” menu contains all functions for calls where a third (or more) party is involved.

7 Ongoing call

The “Ongoing call” menu contains shortcuts to the message menu and to the call list, and possibility to change to DTMF signalling mode etc.

8 User busy

In the “User busy” menu, camp-on on PBX internal calls can be initiated if the called person is busy, or callback when the called line is no longer busy.

BusinessPhone – Cordless DT59020

Description

9 Call waiting

In the “Call waiting” menu information of the caller (if available) can be found if camp on is initiated by another party. A call waiting can also be picked up on another line while maintaining the first connection.

Display icons

X Signal strength

The Signal strength indicator is on when your phone is connected to the system. The bars indicate reception quality.

g Alarm clock

The Alarm clock icon is visible when the alarm clock is set.

n Ring signal muted

The Ring signal muted icon is on when the mute button is pressed and “Mute ringer?” is selected.

t Battery

The battery icon is always shown in the display in standby mode. When the level is low it is time to charge the battery.

u Low battery

The low battery icon is shown when the battery has 10% of its capacity left. The icon is flashing when the battery capacity is equal to or lower than 5%.

q Handsfree speaking

The handsfree speaking icon is shown when the handsfree operation is activated.

m Voice message

The voice message icon indicates that a new voice message has arrived. The icon remains in the display until all new messages in the inbox are heard.

V Text message

The text message icon indicates that a new text message has arrived. The icon remains in the display until all new messages in the inbox are read.

l Key lock

Keys are locked.

P Headset

The headset icon indicates that a headset is connected to the phone.

21BusinessPhone – Cordless DT590

Description

A Microphone muted

The microphone muted icon indicates a muted microphone.

B Redirected call

The redirected call icon indicates that the incoming call is redirected from another phone.

3 Call info

The call info icon indicates that there are new missed calls in the call list. The icon remains in the display until the calls are checked and either answered or rejected.

C Search Phonebook

The search Phonebook icon is visible when it is possible to press the navigation key up/down and search for a name/number in the integrated Phonebook.

-> Diversion indicator

When the diversion indicator is displayed before a name or number it indicates that the phone is diverted to another extension.

Answered call

o Outgoing call j Missed call

DU Menu pointer

The menu pointers are visible when it is possible to press the navigation key up/down to access more options or information.

r Radio button

The radio button icon is visible when you can select an option.

s Radio button selected

The radio button selected icon indicates a selected option.

w Ringer volume

The ringer volume icon shows the selected ringer volume.

BusinessPhone – Cordless DT59022

Description

Menu structure

The available phone-specific functions and network functions can be accessed via the DT590 menus.

º Press to access the “on hook” menu when in idle mode or to

access the “off hook” menu during a call (see below).

Menu structure

Options available when “on hook”

Phonebook Call service Toolbox

Call Add contact Edit contact Delete contact Open central*

Options available when “off hook”

3rd party***

Call 3rd party Switch call Transfer Add to conf. End new call

Message

mVoice

Inbox* Send*

Move within a menu

Call info

Missed calls Call list Call time

ÜÛ Make selection. Move to submenu.

ÚÙ Move to previous menu.

Move to idle display.

¾ Access the menu.

Phonebook

Call Add contact Edit contact Delete contact Open central*

Ongoing call

Message Call list Long DTMF**** Short DTMF**** Send pause

Absence Divert

User busy*** Call waiting***

Camp on Call back

Alarm clock Calculator Sound & Alerts Display Network Time & Date Locks Answering mode Language In charger mode Master reset

Info Switch

Note: * Optional, only applicable in conjunction with the Integrated Messaging Server, *** Depends on the programming of your cordless phone, **** This feature is not supported.

23BusinessPhone – Cordless DT590

Description

Navigation keys

Confirm

Left

Clear/Exit

ÜÛ

ÚÙ

Back to previous menu/No

Down

Phonebook tab

Phonebook

Note: * Optional, only applicable in conjunction with the Integrated

Messaging Server

Message tab

Call Add contact

Edit contact

Delete contact

Open central*

New From call list

Entries in the Central Phonebook

Right

Menu key

Message

Voice

Inbox*

Send*

Note: * Optional, only applicable in conjunction with the Integrated Messaging Server

(Access to your voice mailbox)

(The last 10 received messages)

Unsent New Outbox

BusinessPhone – Cordless DT59024

Call info tab

Description

Call info

Missed calls

Call list

Call time

Call service tab

Absence

Call service

Absence

Divert

(Missed calls in separate list)

(The last 20 calls - dialled, incoming, missed)

(Accumulated outgoing call time and for the last call)

(You can specify the reason for your absence and when you will be present again)

Select Manual Add Edit Remove End

25BusinessPhone – Cordless DT590

Description

Toolbox

Toolbox tab

Alarm clock (Set, Clear)

Calculator

Sound & Alerts

Display

Network

Time & Date

Locks

Answering mode

Language (11)

Ringer volume (Voice, Mail, Alarm)

Vibrator alert (On/On when silent/Off)

Ring signals

Alarm signal

Message alert

Key sound

Backlight (On/Off/Automatic Contrast Popup info (Enable/Disable)**

Subscribe Select Priority Rename subscr. Unsubscribe

Time format Date format

Key Lock (Automatic/Off) Phone lock (On/Off)

Any key (On/Off) Auto answer (On/Off)

)

Internal External Callback

Mail Voic e

Silent Click Ton e

Low 1 Low 2

Medium 1 Medium 2 High 1 High 2 Mix 1 Mix 2 Melody 1 to 6 User 1 to 10

None Click

Tone Low 1 Low 2 Medium 1 Medium 2 High 1 High 2 Mix 1 Mix 2 Melody 1 to 6 User 1 to 10

In charger mode

Master reset

Redirect Off

Settings only All

Note: ** This feature is not supported

BusinessPhone – Cordless DT59026

3rd party tab

Description

3rd party*

Note: * Depends on the programming of your cordless phone

Call 3rd Party Switch call Tran sf er Add to conf. End new call

Ongoing call tab

Ongoing call*

Note: * Depends on the programming of your cordless phone

Message

Call list Long DTMF Short DTMF Send pause

Inbox Send

User busy tab

User busy*

Camp on

(possibility to initiate “campon” on internal calls)

Voice

Call back

Note: * Depends on the programming of your cordless phone

(as soon as the called line is free, you will be notified and when you pick up the phone, the called party will be called again)

27BusinessPhone – Cordless DT590

Description

Call waiting tab

Call waiting*

Info

Switch

Note: * Depends on the programming of your cordless phone

(not applicable)

(to answer the call on another line)

BusinessPhone – Cordless DT59028

PIN Code and IPEI Code

PIN Code

Your phone is not provided with a preset PIN code. You should enter a personal PIN code to prevent misuse.

To change the PIN code

¾ Press.

PIN Code and IPEI Code

Route: Menu » Toolbox » Locks » Phone lock » On

º Select the “Toolbox” tab.

º ÜÛ Select the menu item “Locks” and confirm. º ÜÛ Select the menu item “Phone lock” and confirm.

The following options are available: On/Off

ÜÛ Confirm the selected the menu item “On”. ÜÛ Press.

Old code: New code(1): New code(2): is displayed.

29BusinessPhone – Cordless DT590

PIN Code and IPEI Code

¿ ÜÛ When using the phone for the first time, enter the

New code(2) and confirm.

¿ ÜÛ For changing the code, enter the current code (Old code) and

confirm.

¿ ÜÛ Enter the four digits of the new code (New Code(1)) and

confirm.

¿ ÜÛ Enter the new code (New Code(2)) again and confirm.

Either the new code is accepted or “Wrong Code!” is displayed. If “Wrong Code!” is displayed, you have entered a number that does not match the current code.

Note the new code for future use.

Note: If you enter an incorrect new code three times in a

row, your phone leaves this menu option. To continue the operation, you have to enter the correct PIN code when “Authenticate - Enter PIN Code” is displayed.

In other situations, if you enter an incorrect code three times in a row, your phone is blocked and “Authenticate - Enter IPEI Code” is displayed. See section “IPEI Code” on page 31 to unblock your phone.

BusinessPhone – Cordless DT59030

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