Ericsson DT400, DT430, BUSINESSPHONE 250, BUSINESSPHONE 50, DT410 User Manual

...
User´s Guide
BUSINESSPHONE 250
BUSINESSPHONE 50
P ortable Telephones
DT400 / DT410 / DT420 / DT430
BusinessPhone DT400 / DT410 / DT420 / DT430 Portable Telephones
BUSINESSPHONE 250 / BUSINESSPHONE 50 - VERSION 5.0 PORTABLE TELEPHONE DT400 / DT410 / DT420 / DT430
USERS GUIDE EN/LZTBS 102 242 R1A Copyright © 2000. Ericsson Austria AG. All rights reserved. This document contains proprietary information which is protected by copyright. No
part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, or translated into another language, without prior written consent of Ericsson Austria AG, Vienna, Austria.
The information in this document is subject to alteration without prior notice. ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WAR­RANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.
Ericsson Austria AG Pottendorfer Strasse 25-27 A-1121 Vienna, Austria Telephone: +43-1-81 100-5450 Telefax: +43-1-81 100-5437 http://www.ericsson.at
2
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
ANSWER CALLS
Answer:
Suppress ringing:
MAKE CALLS
Normal calls: (Extension no.)
Hot key 0-9 (pre-programmed):
From last dialled or who called list:
YOU GET BUSY TONE OR NO ANSWER
Automatic call-back:
Camp on: (Keep handset off hook)
Intrusion:
INQUIRY
Ongoing conversation: (Call 3rd party)
CONFERENCE
Ongoing conversation:
TRANSFER
Transfer a call: (Call 3rd party)
REMINDER
Reminder (24 hours):
Cancel reminder:
ACCOUNT NUMBER
Costs on a selected account no.:
This is a part of EN/LZTBS 102 242 P1A. Subject to alteration without prior notice.
You can help us
make this manual
even better!
TELEFAX FORM
ANSWER CALLS
Answer:
Suppress ringing:
MAKE CALLS
Normal calls: (Extension no.)
Hot key 0-9 (pre-programmed):
From last dialled or who called list:
YOU GET BUSY TONE OR NO ANSWER
Automatic call-back:
Camp on: (Keep handset off hook)
Intrusion:
INQUIRY
Ongoing conversation: (Call 3rd party)
CONFERENCE
Ongoing conversation:
TRANSFER
Transfer a call: (Call 3rd party)
REMINDER
Reminder (24 hours):
Cancel reminder:
ACCOUNT NUMBER
Costs on a selected account no.:
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
This is my opinion on the
BusinessPhone 250 / BusinessPhone 50
DT400 / DT410 / DT420 / DT430
Portable Telephone User´s Guide, article
number EN/LZTBS 102 242 R1A:
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Size and format:
Instructions:
Symbols and illustrations:
Description of functions:
Quick reference guide:
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You can help us make it better, by returning this form with suggested improvements.
Fax the form to Ericsson Austria at +43-1-81 100-5437 or send an e-mail to:
businessphone.documentation@sea.ericsson.se
3
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
Portable DT400 / DT410 / DT420 / DT 430
BusinessPhone 250 / BusinessPhone 50
Welcome to the User´s Guide for the following portable telephones from Ericsson: DT400, DT410, DT420 and DT430 in the BusinessPhone 250 / BusinessPhone 50 system.
It is a state-of-the-art business communications system. Its alliance of features and facilities effectively improves communications for virtually any kind of organization. To take full advantage of these advanced features and facilities there is a line of phones, designed for ease of use in every situation.
During calls the opposite party´s name or number is indicated in the display. Only a selected number of display images, however, are shown in the User´s Guide for your reference.
Note: The features described in this user´s guide are related to version 5.0 of the BusinessPhone 250 / BusinessPhone 50 system, some features described might not work in earlier version of the system.
Some features described in this user´s guide might be protected by a hardware dongle that has to be bought separately.
The portable telephones are DECT-SMS (CTM FP-2) business cordless telephones and they comply to the GAP (Generic Access Profiles), ensuring that they are compatible with and connectable to DECT products from different manufacturers.
Your organizations premises is covered by a number of cells which forms the coverage area. You can make and answer calls anywhere within this area, outside the area you will lose contact with the system.
To get the most from your portable telephone and this User´s guide, we recommend to read the Important, Description, Incoming/Outgoing calls” and “Installation” sections first.
The User´s Guide describes the facilities of the BusinessPhone system and the portable telephones with a factory defaults programming. There may be some differences in the way your phone is programmed. Please consult your system administrator if you need further information.
This Portable Telephone complies with the requirements of the following European Council Directives: 91/263/EEC concerning telecommunications terminal equipment 73/ 23/EEC concerning electrical safety 89/336/EEC concerning electromagnetic compatibility
Company coverage
TABLE OF CONTENTS
4
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
Table of Contents
page
Important ................................................................................5
Description ..............................................................................7
Incoming calls ........................................................................12
Outgoing calls ........................................................................14
During calls ............................................................................17
Call forwarding ......................................................................21
Information ............................................................................26
Internal messages ....................................................................30
Mailbox system ......................................................................35
Hot keys ................................................................................38
Group facilities ......................................................................43
Other useful facilities..............................................................46
Security ..................................................................................56
Least Cost Routing ................................................................60
Phone book ............................................................................61
Settings ..................................................................................67
Audible Adjustments ..............................................................72
Tones and signals ....................................................................75
Installation..............................................................................76
Glossary ..................................................................................82
Useful hints ............................................................................84
Index ......................................................................................85
Quick reference guide ............................................................87
IMPORTANT
5
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
IMPORTANT GENERAL
This section describes the information that is important to know before you use the portable phone and the functions described.
Note: This User´s guide describes the supported BusinessPhone 250/50 functions together with the most commonly used telephone specific functions. All telephone specific functions are listed in the menu structure.
PREPARING FOR USE Before using your portable the first time you have to charge
and connect the battery, see section Installation”.
Note: Place the portable in the charger and charge it for at least one hour before using it the first time.
GUIDELINES Consider these suggestions and guidelines to keep your
telephone in good shape and working properly.
Intrinsic safety The portables DT400, DT410 and DT420 are IP54 classified,
which means that they are not specified as intrinsically safe. Do not use them in hazardous areas.
Only the DT430 is designed for environments requiring intrinsically safe equipment and therefore IP64 and EX­classified.
Battery handling The NiMH battery contains environmental polluting
material. If damaged, return it to a collecting point.
Note: Only use the charger that is delivered with your portable to charge the battery.
(continued)
IMPORTANT
6
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
GUIDELINES (continued)
Cleaning
Clean the portable only with a soft, water dampened cloth. Using soap or any other cleaning materials may discolor or damage the portable.
Treatment Although the portable telephones are resistant to water spray,
dust and soil, you should handle your phone always with care. Do not expose the portables to direct sunlight for long periods and keep your phone away from excessive heat.
DESCRIPTION
7
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
DESCRIPTION GENERAL
This section gives you a short description of your portable telephone, how to switch on/off your portable and how to answer and make calls.
DESCRIPTION DT400 / DT410 DT420 / DT430
A
B
C
D
E
F
M
N
O
J
K
L
G
H
I
P
Q
R
S
W
X
Y
Z
T
U
V
LED
Earpiece
Mute button
Idle state: turn off/on ring signal and message tone (not available for DT400). During calls: turn the microphone on/off.
Volume Up/Down
Off hook: raise/lower earpiece
volume. On hook: raise/lower
ringer volume.
See section “Adjustments”.
Microphone
Accessory connectors
See section Installation”.
Alarm button
DT420 and DT430 only.
For sending alarms and test alarms
Keypad
Display (3 rows)
Display at rest. It shows the owner ID/name and the system. See section Description/ Display info.
R-key
Put call on hold (inquiry), take call off hold, call forwarding. See section During calls”.
OK key
Enter menu mode. Confirm settings. Accept messages (
not available for DT400).
C-key
One menu back.
Cancel a menu option.
Delete latest entered digit.
Backspace when editing text.
Call key
Switch on.
Make call, answer call,
end call.
Loudspeaker key
Hands-free mode:
Turn loudspeaker on/off,
mute/turn on micro at the
same time.
Scroll key
Scroll up/down through
menus. Arrow up: View
messages
(not available for
DT400); Arrow down: 10
last dialled numbers
# / Space
Space when editing text.
Star / Pause
Insert a dial tone pause.
SSyysstteemm AA PPLLAATTTTNNEERR
DESCRIPTION
8
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
DISPLAY INFO The display gives you visual feedback on all actions that you
perform, and also textual warnings. The upper two rows are text rows (12 possible characters in each row), showing menus that you can access, names and numbers that you edit or dial, your owner id etc.
The lower row displays different states, visualized by icons.
The display
Texts in the display
SSyysstteemm AA
System indication
The portable is in contact with System A. It is also possible for the system to be named another letter, depending on your system settings.
NNoo SSyysstteemm
Out of coverage
The portable is not in contact with any system. Please ask your system administrator to log on the portable.
DESCRIPTION
9
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
Display icons
Call / “Off hook”
Appears when your portable is off hook and flashes during ringing.
Low battery
An attention beep is heard and the Low battery icon is displayed when it is time to charge the battery.
New message
Indicates that a new message has been received. (DT 400 only voice messages). The symbol will remain until you look at the message and press OK.
Ringer off
Ringing signal muted or microphone off. High priority messages will override this setting.
Text mode
Indicates that you can type both numbers and letters.
Note: The following feature is only available for the DT420 and DT430 telephones. To use this feature with the DT420, the telephone must be equipped with an optional device.
Non-movement alarm on
Indicates that the Non-movement alarm is set.
Non-movement alarm activated
The icon starts to flash and you hear a warning signal if you have not moved within 30 seconds. If you do not reset the alarm within 5 seconds, an alarm message is sent and the display shows
NNoonn--mmoovveemmeenntt
“.
Additional display features
Depending on which network you are connected to, additio­nal display features are available. Ask your system administrator if you require additional display features.
A
abc
A
DESCRIPTION
10
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
MENU STRUCTURE The available portable specific telephone and network
functions can be accessed via the menus. Use the OK key to enter the menu mode and confirm the setting. With the Scroll key you can browse within each menu. To exit a menu, press C.
Note: Since the portables can be used in several networks,
some functions might not be supported in your network.
Menu 1 Phonebook
1 Find 2 Add 3 Edit 4 Delete
Menu 2 Hot Key
Menu 3 Alerting
Menu 4 Settings
1 View
2 Edit
1 Phonenumber 2 Function 3 Not used
Manual absent on Manual absent off Switch off Non-movement alarm on* Non-movement alarm off* Change system
1 Phone lock 2 Owner ID 3 Automatic key lock
4 Key beep 5 Quick answer 6 *Language 7 System 8 Non-movement
1 Select System 2 Register 3 Info 4 Test**
Hot key no. (0...9)
Hot key no. (0...9)
1 Ring vol.
2 Melody
3 Ring speed
4 Trembler*
* Only DT420 and
DT430
** Option for test
operation only.
DESCRIPTION
11
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
SWITCHING ON/OFF THE PORTABLE
Switch on
Press until the display lights up
If the portable does not switch on or the battery icon is displayed, the battery is low. Charge the battery.
The display shows:
Press OK to confirm
Now you can use your portable.
Note: If the message No System is displayed you cannot make or answer calls.
Switch off Note: During calls, you cannot switch off your telephone.
The Switch off function has to be programmed as a Hot key, see section Edit a Hot key”.
If you already programmed a Hot key:
Press and hold the Hot key
The display shows:
After a few seconds, the display turns blank. Now your portable is switched off.
SSwwiittcchh oonn??
PPlleeaassee wwaaiitt
INCOMING CALLS
12
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
INCOMING CALLS GENERAL
A ringing signal and the flashing red LED indicate an incoming call.
ANSWER CALLS The first row of the display shows the caller’s number and
the last row shows the call icon:
Press to answer
If the number is in the phone book, the name is shown instead.
Note: Calls can be answered at any time, no matter if you are programming, or keying in a number etc.
Mute ringing signal
If the portable rings at an inconvenient moment:
Press the mute button on the right side of the phone to suppress the ringing
Now only the red LED will indicate an incoming call.
If you did not answer a call, the text message icon will appear in the display:
The caller will receive no answer.
44773366
44773366
INCOMING CALLS
13
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
Press the “Arrow upScroll key to view the phone number of the caller
The display shows the caller’s phone number:
Press to exit
or
Press to dial the displayed number and call back the caller
End the call
Press
The display shows the duration of the call:
TTiimmee == 0011::2222
44773366
OUTGOING CALLS
14
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
OUTGOING CALLS GENERAL
Sometimes you make a call but the person is not available. These functions will help you in your attempts to establish contact with the called party.
You can also make a call via the phone book, see section Phone book.
MAKE CALLS Internal and external calls.
Enter the telephone number and press
The number may be any of the following:
an extension number,
an external number, where 0 is the digit for external
call access.
To insert a pause if you have to wait for dial tone (on hook).
The dialled number is shown in the display. Your portable will go off hook and establish the connection.
Press to end the call
Notes:
- Correct a wrong entry by pressing the C-key.
- If you decide not to make the call while keying in the number, press ”C” to stop.
- If you receive a call while keying in the number, simply press to answer.
- You can make your calls faster by programming Hot keys with frequently used numbers.
Off Hook If you prefer to dial a number off hook:
Press
Dial tone.
Key your number on-line
Note: When dialling this way, the C-key cannot be used to erase digits.
( )
OUTGOING CALLS
15
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
REDIAL NUMBER FROM LAST DIALLED LIST
The last ten dialled numbers are memorized by your portable. You can redial one of these numbers by selecting the number from the redial list.
Press the “Arrow downScroll key until the desired number is displayed
You can store numbers permanently by adding them to your phone book, see section Phone book”.
Press to redial
The display will show the dialled number.
Note: The list of last dialled numbers will be cleared if the power of your portable is lost.
Delete all numbers
If you want to delete all numbers in the redial list:
Press to scroll to the last position
The display shows:
Press to delete all redial numbers
AUTOMATIC CALL-BACK
You call an extension and receive busy tone or get no answer.
Press
Verification tone.
Press
You are called back if the extension finishes the ongoing call or the next time the extension finishes a new call. You have to answer within eight seconds otherwise the call-back service is cancelled.
OOKK ddeelleetteess aallll
OUTGOING CALLS
16
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
BUSY EXTENSION You call an extension and receive busy tone.
Camp-on You can notify a busy extension of your call by a muted
ringing call (if this function is allowed).
Press to camp on
Keep the handset off hook. When the called extension replaces the handset, it will be called automatically.
Note: If you receive the busy tone again, the desired extension does not allow camp-on.
Intrusion You can intrude on an ongoing call on a busy extension
(if this function is allowed).
Press to intrude
Intrusion tone is heard and a three-party call is established. When the called extension replaces the handset and you keep off hook, the called extension will be recalled automatically.
Note: If you still hear the busy tone, then your extension does not have the authority to intrude or the desired extension is protected against intrusion.
DURING CALLS
17
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
DURING CALLS GENERAL
The BusinessPhone 250 / BusinessPhone 50 system allows you to handle calls in many different ways. You can make an inquiry, transfer the call, create a conference, mute the microphone and ringer or put the call on hold to perform other tasks.
INQUIRY During an ongoing conversation you like to make an
inquiry to an internal or external party.
Press
The first call is put on hold.
Call the third party
When the third party answers, you can switch between the calls, create a conference and end one of the calls.
Refer back
You can switch between the connected parties:
Switch between calls
Press to terminate
The ongoing call is terminated. The other call is connected.
Note: Sometimes the ”R-key must be pressed twice. Whether you can put internal calls on hold or transfer calls to external lines depends on your PBX. Consult your system administrator.
DURING CALLS
18
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
TRANSFER You have an ongoing internal or external conversation and
you want to transfer an ongoing call.
Press
Call the third party
You can transfer the call before answer or wait for answer.
Note: Make sure, that you are connected to the desired party. Please read the notes and warnings in section Useful hints”.
Press
The call is transferred.
Transfer to a busy extension
You can even transfer calls to busy extensions. The other party will hear a muted signal (camp-on), and the call will be extended, as soon as the ongoing call is terminated (if camp-on is allowed).
Call-back You are called back, if you have transferred an external call and
the other extension has not answered the call within a certain time. Your telephone will ring again.
DURING CALLS
19
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
CONFERENCE You have a conversation and you want to establish a
telephone conference.
Press
Dial tone.
Call the third party
Press to establish a three party conference
Now you have established a three party conference. To mark the conference, all conference members will hear a periodical conference tone.
Repeat the procedure to include other persons to the conference
In this way, you can include up to six parties in a conversation. How many of them can be external callers depends on the programming of the system.
End the call to leave the conference
LOUDSPEAKER MODE
During a call, you can set the volume of the earpiece to maximum with pressing just one key. Then use the volume buttons to increase or decrease the volume to a suitable level.
This function is extremely useful in situations when you need to follow instructions over the phone while having your portable clipped on.
Press to change to loudspeaker mode
The volume of the earpiece is set to maximum and the microphone is muted.
Press again to return to normal mode
The volume of the earpiece is set to normal and the microphone is turned on again.
DURING CALLS
20
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
MUTE MICROPHONE
To mute the microphone during an ongoing conversation:
Press the mute button at the right side of the telephone to turn the microphone off
The microphone is disconnected and the caller will not hear an ongoing conversation or environmental noises.
The display shows:
Press again to turn the microphone on
Note: It is advised to use this feature instead of putting a call on hold. A call on hold may be diverted to your operator, directly or after some time.
MUTE RINGER OR WARNING
If the portable rings or a warning sounds at an inconvenient moment, e.g. when the battery runs low, you will be warned by a battery low sound (4 short beeps).
Press shortly to mute the ringing or warning for the moment
The Ringer off icon turns on to indicate that ringing is suppressed.
Note: When a warning occurs during a call and you want to mute the microphone, the first press always mutes the warning sound. The second press mutes the microphone.
MMuutteedd
CALL FORWARDING
21
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
CALL FORWARDING GENERAL
When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position. If you urgently need to talk to someone who has forwarded his calls, the system is also equipped with a bypass function.
Depending on the type of diversion you are also able to record your personal greeting, see section Personal greeting”.
Note: You can still make calls as usual.
Diversion on no reply If you are not available to answer incoming calls (internal
or external), your system administrator can program your portable to automatically divert calls to a programmed diversion address (default time: 15 seconds).
Diversion on busy If your portable is busy and you receive an incoming call
(internal or external), your system administrator can program your portable to automatically divert the call to a programmed diversion address.
FIXED DIVERSION This function directs your calls to a pre-programmed answering
position (e.g. secretary).
Activate fixed diversion
Press
Dial
Special dial tone. All calls to your extension are directed to a pre-programmed address.
Cancel diversion
Press
Dial
Special dial tone.
CALL FORWARDING
22
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
INDIVIDUAL DIVERSION
This feature gives you the possibility to divert your calls to internal and external positions, e.g. to any directory number, a colleague’s extension, an external number or a common abbreviated number (e.g. your car telephone).
Note: In order to prevent misuse, individual external diversion can be blocked for your extension, see section Security”.
Program and activate internal diversion
Divert your calls to an internal position.
Press
Dial
Enter the new diversion address and press
Verification tone. You can make outgoing calls as usual. A special dial tone reminds you that Call forwarding” is active.
Note: An individual internal diversion cannot be activated if an individual external diversion is already activated.
Cancel internal diversion
Press
Dial
Individual diversion is cancelled.
CALL FORWARDING
23
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
Program and activate a new external diversion address
To set a new individual external diversion address:
Press
Dial
Dial the digit(s) for external call access and enter the new external diversion address
A maximum of 24 digits.
Press to activate the individual diversion
Verification tone.
Note: Individual external diversion can also be used via the DISA function, see section Other useful facilities”.
Cancel external diversion
Press
Dial
Note: The programmed diversion address is not removed from the memory, the diversion is just inactive.
Re-activate external diversion
Divert your calls to an external position:
Press
Dial to activate the programmed external diversion
Press
You can make outgoing calls as usual. A special dial tone reminds you that Call forwarding is active.
CALL FORWARDING
24
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
FOLLOW ME If your portable is not available, you can still answer your calls
by forwarding them to where you are. To activate Follow me, Individual Diversion” must be active on your telephone.
Activate Follow me
Note: This procedure has to be executed from the telephone the calls are diverted to.
Press
Dial
Dial your number and press
Dial the new number to where incoming calls should be diverted
Press
Special dial tone.
Cancel Follow me Follow me and individual diversion can also be cancelled
from the answering position.
Press
Dial
Dial your number
Press to cancel Follow me
Dial tone.
CALL FORWARDING
25
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
BYPASS CALL FORWARDING
Bypass call forwarding me makes it possible to call a specific extension, even if call forwarding is activated on this extension.
Press
Dial
Dial the extension number
Press
You will be connected to the specified extension, regardless of which type of call forwarding the called extension has activated.
INFORMATION
26
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
INFORMATION GENERAL
If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows you to inform your callers why you are absent.
Note: When you have activated a diversion with a personal greeting, callers will receive this greeting instead of your activated absence information.
You can inform your callers with:
1) Pre-defined texts
Enter the reason for your absence and the date and time of your return. Internal callers receive the information on the display (or as spoken information to callers without display phone). External callers will be routed to the operator who also has access to your absent info.
2) Voice information
Record a voice message and name your absent information. Internal callers will hear the information via the handset or the loudspeaker. External callers will be routed to the operator who also has access to your absent info.
ENTER INFORMATION To store text or voice information.
Press
Dial to enter the information mode
Select Pre-defined textor Voice information
INFORMATION
27
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
Voice information
Press
Dial to enter the information mode
Press and speak
Press to play-back and listen to your recording
Press and speak to re-record
Press to send
Information active.
Note: You can dial your own extension number if you want to check your information.
(continued)
INFORMATION
28
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
ENTER INFORMATION (continued)
Pre-defined texts
See table below.
Enter Codeand
Enter Completing info
Code Completing info
Time of return 1 hour (00-23) minute (00-59) Date of return 2 month (01-12) day (01-31) Lunch 3 back at, hour minute Meeting 4 back at, hour minute Vacation 5 back, month day Illness 6 back, month day
Press to enter the information
Verification tone. Internal callers receive the information on the display (or as spoken information to callers without display phone).
Pre-defined texts Example: Vacation, back June 27
Press
If you do not know the time of return, just press #. Information active.
INFORMATION
29
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
SAVE INFORMATION When the information is active:
Press
Dial
Press
Verification tone. Information is passive and stored for later use.
Use saved information When the information is switched off:
Press
Dial
Press to activate saved info
Verification tone. Information is active.
Note: You can edit a Hot key to activate or deactivate the information, see sections Edit a Hot key” and “Manual absent”.
ERASE INFORMATION
Press
Dial to erase info
Verification tone.
INTERNAL MESSAGES
30
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
INTERNAL MESSAGES GENERAL
You can send a call-back or a voice message when you call an extension and receive busy tone or get no answer. The BusinessPhone 250/50 system is also equipped with a dictaphone function.
SEND MESSAGE You call an extension and receive the busy tone or no answer.
Two possibilities exist:
1) Call-back message
2) Voice message
See also section Mailbox System“.
Call-back
Press to send a call me” message
Voice If you want, you can send a voice message instead:
Press and speak
Press to play-back
Press and speak to re-record
Press to send
INTERNAL MESSAGES
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BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
CHECK AND STORE RECEIVED MESSAGES
A received message is indicated with a message icon (envelope) in the display (a special dial tone can also be used to indicate a waiting message, if programmed). In addition you can see the number of queued messages in the display.
Received messages are divided into following three categories:
New messages (not heard or read)
Heard/Read messages
Stored messages
Note: Messages are deleted from the system after a certain time. The time depends on which category the message belongs to. Please ask your system administrator regarding this.
Call me and voice messages
Press
Dial
You can check and store your received messages. Up to 20 messages can be stored.
Voice messages will be heard via the handset. Call me messages will call the sender automatically (these messages cannot be stored).
Note: Depending on the configuration, you might be asked for your password before you can retrieve your messages. See section Security”.
INTERNAL MESSAGES
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BusinessPhone 250 / BusinessPhone 50
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TEXT MESSAGES Note: This feature is only available for the DT410, DT420
and DT430 telephones.
With your portable you can receive important messages of up to 128 alphanumeric characters. The last 10 messages are stored for quick reviewing, so you need not miss a message.
When you receive a new message, a message tone sounds and the New message” icon appears in the display.
The text message is displayed for one minute:
After 60 seconds, the display changes to normal and the message is stored in the memory. The new message icon is still displayed to remind you that you have a new message:
Press the “Arrow upScroll key to view the stored text messages
Continue to press the key to scroll between the messages.
Press to accept the message
This will cause the New message icon to disappear.
Note: If you scroll through unaccepted messages, they are automatically accepted and the New message icon disappears.
Press to delete the message
If you want to delete all numbers in the message list:
Scroll to the last position
CCaallll BBoobb oonn hhiiss mmoobbiillee
SSyysstteemm AA
INTERNAL MESSAGES
33
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
The display shows:
Press to delete all messages
MANUAL ABSENT Note: This feature is only available for the DT410, DT420
and DT430 telephones.
Activate manual absent if you cannot receive any messages. The system will then receive an absent notice, and keeps track of if you can be reached or not.
This function has to be programmed as a Hot key. Set one Hot key as Manual absent on” and another as “Manual absent off. How to program a Hot key, see section Edit a Hot key”.
Activate
Press and hold the pre-programmed Hot key
The display shows:
Deactivate
Press and hold the pre-programmed Hot key
The display shows:
OOKK ddeelleetteess aallll mmeessssaaggeess
MMaannuuaall aabbsseenntt oonn
MMaannuuaall aabbsseenntt ooffff
INTERNAL MESSAGES
34
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
DICTAPHONE FUNCTION
If you want to record and retrieve personal voice messages you can use the dictaphone function. A dictaphone message is treated as a normal message. How to retrieve dictaphone messages, see section Check and store received messages”.
Record message To start the recording:
Press
Dial and record your message
The maximum recording time is four minutes and 15 seconds.
Select options below:
Press to play-back
Press and speak to re-record
Go on hookto stop recording and save the message
MAILBOX SYSTEM
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BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
MAILBOX SYSTEM GENERAL
While you are away from the office, callers can leave messages in your individual mailbox. You are also able to record your personal greeting, see section Personal greeting”.
INDIVIDUAL MAILBOX SYSTEM
If you are not in the office, you can give the service to the caller to leave a message in your mailbox.
Activate Divert your extension to the mailbox system.
Press
Dial
Dial the number to the mailbox system
Ask the system administrator for your defined mailbox number.
Press
Special dial tone.
Deactivate
Press
Dial
(continued)
MAILBOX SYSTEM
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BusinessPhone 250 / BusinessPhone 50
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INDIVIDUAL MAILBOX SYSTEM (continued)
Retrieve messages internally
When the message icon appears in the display.
Press
Dial
See section Check and store received messages”.
Retrieve messages externally
To retrieve your messages from an external position:
Lift the handset
Dial your company´s telephone number
Dial the number to the mailbox system
During the procedure you will be asked for your extension number and your password.
MAILBOX SYSTEM
37
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
PERSONAL GREETING
Depending on the type of diversion you want to activate, you can leave three different personal greetings to the caller. The diversion state can be on no reply, on busy or an activated individual diversion.
Dial
Press
During this procedure you will be asked for your extension number. Depending on the system configuration you may be asked for a password, too.
Press to configure your personal greeting
Enter diversion code
Select an option below and follow the voice announcements.
Type of diversion Code
Diversion greeting on busy 1 Diversion greeting on no reply 2 Individual diversion greeting 3
Press to store the recorded greeting
When you activate the diversion, the recorded greeting is played to the next caller.
Press to end
Note: When you have activated a diversion with a personal greeting, callers will receive this greeting instead of your activated absence information.
HOT KEYS
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BusinessPhone 250 / BusinessPhone 50
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HOT KEYS GENERAL
A Hot key is one of the ordinary number keys 0 to 9. By using the Hot keys, you can make calls or activate a function by simply pressing and holding just one key.
Up to 10 of your personal most frequently used internal and external numbers or even functions can be assigned for single key activation with a hot key. The hot key programming is stored on the SIM card of your telephone.
DIAL WITH A HOT KEY
Press and hold the pre-programmed Hot key
A number between 0 and 9. The display shows the pre­programmed number. The number is dialled and the connection will be established automatically.
If you want to cancel the dialling:
Press to cancel
ACTIVATE A FUNCTION WITH A HOT KEY
Press and hold the pre-programmed Hot key
A number between 0 and 9. The pre-set function will be activated.
HOT KEYS
39
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
PROGRAM A HOT KEY WITH A PHONE NUMBER
How to program phone numbers on the Hot keys 0 to 9.
Press to enter the menu
Select
22 HHoott kkeeyy
and press
Select
22 EEddiitt
and press
The display shows:
Select an empty key position
Use the scroll keys to select a Hot key (0-9).
Press
Select
11 PPhhoonnee nnuummbbeerr
and press
Enter the phone number
Notes:
- If you program an external number, you have to enter
the prefix digit for external lines (e.g. “0”).
- You can also store codes that contain * or #. For example,
if you have to wait for the dial tone, enter *”.
Press
Note: You can leave the menu any time without accepting the changes by pressing the C-key.
Press to exit the menu
HHoott kkeeyy 00
HOT KEYS
40
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
CANCEL ONE SPECIFIC HOT KEY NUMBER
Press to enter the menu
Select
22 HHoott kkeeyy
and press
Select
22 EEddiitt
and press
The display shows:
Select the programmed Hot key
Use the scroll keys to select a Hot key (0-9), that programming is no longer needed.
Press
The display shows the programmed phone number:
Press to delete the phone number
Now you can enter a new phone number or exit the menu by pressing C.
Press to exit the menu
HHoott kkeeyy 00
001177223344556677
HOT KEYS
41
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
EDIT A HOT KEY
How to program a Hot key with a function:
Press to enter the menu
Select
22 HHoott kkeeyy
and press
Select
22 EEddiitt
and press
The display shows:
Select an empty key position
Use the scroll keys to select a Hot key (0-9).
Press
Select
22 FFuunnccttiioonn
and press
Choose one of the following options for the selected Hot key:
MMaannuuaall aabbsseenntt oonn
MMaannuuaall aabbsseenntt ooffff
SSwwiittcchh ooffff
NNoonn--mmoovveemmeenntt aallaarrmm oonn
NNoonn--mmoovveemmeenntt aallaarrmm ooffff
CChhaannggee ssyysstteemm
Press to confirm
Press to exit the menu
Note: You can leave the menu any time without accepting the changes by pressing the C-key.
HHoott kkeeyy 00
HOT KEYS
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BusinessPhone 250 / BusinessPhone 50
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VIEW HOT KEYS To check the current configuration, you can easily view the
already programmed Hot keys:
Press to enter the menu
Select
22 HHoott kkeeyy
and press
Select
11 VViieeww
and press
Select a key position and press
The display shows the programmed phone number or function, for example:
Press to exit the menu
SET HOT KEY TO NOT USED
If you do not need a function or a phone number any longer, you can set the Hot key to Not used.
Enter the
22 HHoott kkeeyy // 22 EEddiitt
menu
Select the Hot key and press
Select
33 NNoott uusseedd
and press
Press to exit the menu
SSwwiittcchh ooffff
GROUP FACILITIES
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BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
GROUP FACILITIES GENERAL
When you are working together in a team the following group facilities can be very useful.
GROUP HUNTING Your telephone can be included in one or several hunt groups.
In a hunt group all members are represented with one common directory number. 16 hunt groups can be programmed, each containing 1 to 20 members. A member can be either an extension number, an operator console or a fictive number. Please ask your system administrator if you require this function.
Note: The number of cordless extensions in a hunt group is limited to eight (including tandem configurations).
Incoming calls to the hunt group are directed to free exten­sions in the group. The hunt order within the group can be changed to suit your needs. If no one answers an incoming call before the programmed time, the call is forwarded to the programmed answering position (e. g. operator).
Note: If all members in a hunt group are busy, the call-back or intrusion functions are not available, however the camp-on function can still be used.
Log in Before you can answer group hunting calls, you must log in.
To log in to one hunt group:
Press
Dial
Dial the hunt group code
Please ask your system administrator for the configured number.
Press
(continued)
GROUP FACILITIES
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BusinessPhone 250 / BusinessPhone 50
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GROUP HUNTING (continued)
To log in to all hunt groups:
Press
Dial
Press
Answer calls Answer group hunting calls in the normal way.
Log out To log out from one hunt group:
Press
Dial
Dial the hunt group code
Please ask your system administrator for the configured number.
Press
Note: If you are logged in to more than one huntgroup and log out from one of them, the display will show a special message.
To log out from all hunt groups:
Press
Dial
Press
GROUP FACILITIES
45
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
GROUP CALL PICK UP
In a pick up group, any member can answer any individual call to group members. You answer a call to a group member by dialling a special answering number. Please ask your system administrator for the configured number.
Press
Dial the group call pick up code
Ask your system administrator for the group call pick up code.
COMMON BELL The common bell facility allows all extensions of the system
(operator included) to pick up the call from an extension that has been predefined as a common bell extension.
Press
Dial the common bell pick up code
Ask your system administrator for the common bell pick up code.
If two or more extensions simultaneously attempt to answer a call from the common bell extension, only the first extension will pick it up. The other extensions will receive the number unobtainable tone. This will also happen if you dial the common bell pick up code and there are no calls waiting at the common bell extension.
OTHER USEFUL FACILITIES
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BusinessPhone 250 / BusinessPhone 50
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OTHER USEFUL FACILITIES GENERAL
By using these facilities your productivity will be increased, e.g. you can set reminders for important meetings, place the costs for external calls on separate accounts and much more...
REMINDER The phone can be set to remind you at any time within the
next 24 hours (multiple settings are allowed).
Press
Dial
Dial reminder time and press
(00-23) hour + (00-59) minute. When the time is reached your phone rings with recall signal.
Note: If you receive busy tone, your extension does not have the authority to set a reminder.
Cancel reminder
Press
Dial to cancel all settings
ACCOUNT NUMBER You can place costs for external calls on a selected account
number (up to 15 digits).
Press
Press
Enter account number and press
Internal dial tone, make the external call.
OTHER USEFUL FACILITIES
47
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
DOORPHONE The doorphone is used to monitor the admission to your
company, i.e you can open the doorlock from your phone.
Answering door­phone calls
Press
You will be in speech connection with the calling party.
Opening of the doorlock
After you have answered the doorphone, you can open the door making an inquiry to the door-opener’s directory number
Press
Dial the door-opener´s directory number
Please ask your system administrator for the number.
TANDEM CONFIGURATION
The tandem configuration is a unit, consisting of two telephones using the same directory number. One of the telephones is defined as the ”Primary and the other one as the ”Secondary”.
This function enhances the communication for users that, for example, have a wired phone on their desk (the primary telephone) and need to be mobile within their company’s building with their own portable (the secondary telephone”). Basically the tandem configuration works as follows:
To activate the tandem configuration
Press
Dial to log on the secondary telephone
For incoming calls:
Both telephones are treated as 1 single extension. For outgoing calls:
Both telephones are treated as 2 separate extensions
.
(continued)
OTHER USEFUL FACILITIES
48
BusinessPhone 250 / BusinessPhone 50
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TANDEM CONFIGURATION (continued)
To deactivate the tandem configuration
Press
Dial to log off the secondary telephone
For incoming calls:
The secondary” telephone cannot be called and the
primary” telephone works as a normal “stand-alone”
telephone.
For outgoing calls:
Both telephones are treated as 2 separate extensions
.
Transferring a call between the members of a tandem unit
Press
Dial own directory number
Press
AUTOMATED The Automated Attendant facility sends voice instructions to ATTENDANT external and internal callers, informing them of all possible
options they can choose. Voice instructions lead the callers step by step to the desired destination.
Press
Dial the automated attendant directory number
Please ask your system administrator for the Automated Attendant directory number.
OTHER USEFUL FACILITIES
49
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
DIRECT INWARD SYSTEM ACCESS (DISA)
If you are working externally and you have the need to make business calls, call your company and use the company PBX to build up an external call to the desired party. You just pay the costs for the phone call to your company. The other costs will automatically be placed on your extension number or on a special project.
Note: To activate this function, you have to set a password. Which code to use and how to change it, see section Select password”.
You can also divert calls from your office extension to your external position, see section Call forwarding”.
During the procedure you will be prompted for your password. See last page for a card to remember these specific numbers.
Go “off hook” and dial the public number of your company
followed by the DISA number
Please ask the system administrator for the defined DISA number.
Dial the external number
or
Use the external diversion function
Procedure, see section Call forwarding”.
Note: If you program a new diversion address, remember to reset it when you return to your office.
OTHER USEFUL FACILITIES
50
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
NETWORKING Networking is the connection of several premises within a
company. The connection can be set up via leased lines, public lines, Local Area Network (LAN) or Wide Area Network (WAN). Ask your system administrator about details regarding networking.
IP CALLS IP calls are internal calls sent via an internal data network
(LAN or WAN) and the transfer of data and voice is made on the same line. If you are connected to an internal data network the IP connection is made automatically. To minimize the traffic on the network the speech quality is decreased.
If the speech quality is not acceptable you can disconnect the IP call and switch to a non-IP call (alternative network). The switch from the IP net to the non-IP net is made during the call, so the call does not have to be disconnected.
If you want to switch to a non-IP net during the call:
Press
Dial
During the procedure the other party is put on hold. When the procedure is ready you will receive a special ringing tone and the call is resumed in the non-IP net.
Note: A switch to a non-IP call can only be performed if the original call is an IP call, otherwise you will receive a blocking tone.
OTHER USEFUL FACILITIES
51
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
LOCK THE KEYPAD
You can lock your keypad to avoid accidental activation or dialling a number by mistake. The following procedure describes the manual lock, but it is recommended to always have the automatic lock on.
How to set the Automatic key lock, see section Settings”.
To lock the keypad manually
Press
When you press a key, the display will show:
To unlock the keypad
The following combination is always used to unlock the keypad, no matter if the phone was locked manually or automatically with the Automatic key lock feature:
Press
The keypad is unlocked. Now you can make calls as usual.
KKeeyy lloocckkeedd UUnnlloocckk RR**
OTHER USEFUL FACILITIES
52
BusinessPhone 250 / BusinessPhone 50
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ALARM Note: The alarm feature is only available for the DT420 and
DT430 telephones.
When you work alone and at risk, your personal safety is important. For situations like this, the DT 420 and DT430 telephones are equipped with a red alarm button on top. When you are in trouble, just press the Alarm button to summon help by sending a preset message to the alarm central, which distributes it (requirers an external alarmserver).
PERSONAL ALARM
Activate
Press the red alarm button twice within 2 seconds
The display shows:
You will hear a short, soft tone. An alarm is sent to the alarm central. After that, the telephone returns to standby mode.
Note: You can always trigger the alarm, even when you are speaking, editing your settings or while the phone is locked.
Cancel
Press to cancel the personal alarm
TEST ALARM
Press and hold the red alarm button
The display shows:
Press to cancel
PPeerrssoonnaall AAllaarrmm
TTeesstt AAllaarrmm
OTHER USEFUL FACILITIES
53
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
NON-MOVEMENT ALARM
Note: This feature is only available for the DT430. The DT420 can be fitted with an optional Non-movement alarm.
If you have not moved within 30 seconds and are unable to raise an alarm yourself, a sensor inside the phone will alert the operator.
To use this feature, you have to activate the Non-movement alarm feature first. You can do this via the display menu or by programming the function as a Hot key, see Edit a Hot key”.
Activate Non-movement alarm
Press to enter the menu
Select
44 SSeettttiinnggss
and press
Select
88 NNoonn--mmoovveemmeenntt
and press
The display shows:
Note: If the Non-movement alarm is already turned on, the display will show
OOnn
instead of
OOffff
. If you want to keep
the alarm on, just press C to exit the menu without changes.
Select
OOnn
and press
The Non-movement alarm is set.
Press to exit the menu
(continued)
OOffff
OTHER USEFUL FACILITIES
54
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
NON-MOVEMENT ALARM (continued)
The display shows a small “A in the last row. This indicates that the Non-movement alarm is set:
Note: It is recommended to program two Hot keys to activate and deactivate the Non-movement alarm. How to program a Hot key, see section Edit a Hot key”.
Cancel Non-movement alarm
The alarm will go off when you have not moved within 30 seconds. Five seconds before the alarm is activated a warning signal sounds and the “A icon starts to flash.
If it is not a case of emergency, you can cancel the non­movement alarm within this time.
Move the telephone or press any key to cancel the alarm
The display returns to normal state:
The “A icon on the display indicates that the non- movement alarm is still in operation.
SSyysstteemm AA
A
SSyysstteemm AA
A
OTHER USEFUL FACILITIES
55
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
Send Non-movement alarm
If the alarm has not been reset during the warning signal period, the alarm is sent to the alarm central. No further action will be necessary.
The display will show:
Deactivate Non-movement alarm
To deactivate the Non-movement alarm, you have to program a Hot key first, see section Hot keys”.
Press the pre-programmed Hot key to deactivate the alarm feature
NNoonn--mmoovveemmeenntt
SECURITY
56
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
PHONE LOCK You can protect your portable from being used by
unauthorized persons by locking it. the lock is manually activated.
Note: To use this feature, you have to select a lock code first.
SELECT LOCK CODE
If you have not entered a code before and want to set the code for the first time:
Press to enter the menu
Select
44 SSeettttiinnggss
and press
Select
11 PPhhoonnee lloocckk
and press
Select
22 SSeett lloocckk ccooddee
and press
The second row of the display is empty:
Enter a lock code
The code may consist of 1 to 4 digits (no characters).
Press to confirm
The lock code is set.
Press to exit the menu
CCooddee::
SECURITY
57
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
CHANGE LOCK CODE
For security reasons, it is recommended to change the lock code from time to time:
Press to enter the menu
Select
44 SSeettttiinnggss
and press
Select
11 PPhhoonnee lloocckk
and press
Select
22 SSeett lloocckk ccooddee
and press
The display shows:
Enter the actual lock code
Press to confirm
The display changes to:
Enter the new lock code (1 to 4 digits)
Press to confirm
The new lock code is set.
Press to exit the menu
Note: If you cannot remember the lock code, please contact your system administrator.
CCuurrrreenntt ccooddee::
CCooddee::
SECURITY
58
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
LOCK PHONE
Note: To use this feature, you have to select a lock code first.
Press to enter the menu
Select
44 SSeettttiinnggss
and press
Select
11 PPhhoonnee lloocckk
and press
Select
11 LLoocckk pphhoonnee
and press
The display shows:
Enter your code (1 to 4 digits)
Press to confirm
Now your portable is locked. If you press a key, the display will show:
To use your portable, you’ll have to enter the lock code, see Unlock phone
PPhhoonnee lloocckkeedd
CCooddee::
SECURITY
59
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
UNLOCK PHONE
If the phone was locked, the display will show:
Enter the pre-set lock code (1 to 4 digits)
Note: The entered digits will not appear on the display.
The portable is unlocked and you can make calls as usual.
PPhhoonnee lloocckkeedd
LEAST COST ROUTING
60
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
LEAST COST ROUTING GENERAL
Least Cost Routing (LCR) automatically selects the cheapest way to establish the connection to the desired external number. Please ask your system administrator if this function is installed in your system.
LEAST COST ROUTING
If the extension has been configured to use LCR, each external call will be analysed and the cheapest way will be selected.
Use least cost routing
Press
Dial the digit(s) for external call access and the external number
The usual way of making an outgoing external call.
Calling least cost routing
If LCR has been installed in your system, but your extension is not configured to use it automatically, you also have the opportunity to get the cheapest connection by dialling the LCR code before you dial an external number.
Press
Dial the LCR code
Please ask your system administrator for the LCR code.
Dial the digit(s) for external call access and the external number
PHONE BOOK
61
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
PHONE BOOK GENERAL
Your portable is equipped with a personal phone book where you can make up to 75 entries (names and numbers). The phone book entries are stored in the SIM card in your portable.
Notes:
- It is not possible to download a pre-programmed phone book to the portable.
- Phone book numbers have a maximum of 24 digits.
- Phone book names have a maximum of 16 characters.
- An indication that the phone book is full, means that you have to delete an entry before you can add a new one.
USE THE PHONE BOOK
Access the names and numbers of the phone book.
Select
11 PPhhoonnee BBooookk
Press
Use the Scroll key to select the required option
MAKE A CALL VIA THE PHONE BOOK
When you have accessed the phone book:
Access
11 FFiinndd
and press
The display shows:
(continued)
NNaammee::
abc
PHONE BOOK
62
BusinessPhone 250 / BusinessPhone 50
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MAKE A CALL VIA THE PHONE BOOK (continued)
Press the key which has the first letter of the name you are looking for
How to write text, see section Write text”.
Press to confirm
The first name beginning with that letter is displayed.
Scroll up or down until you find the name and press
The number is dialled.
ADD A NAME OR A NUMBER TO THE PHONE BOOK
When you have accessed the phone book:
Access
22 AAdddd
and press
Enter a name and press
A name may have up to 16 characters. How to write text, see section Write text”.
The display changes to:
Enter the telephone number and press
The name and number are stored in the phone book.
Press to exit the menu
NNaammee::
abc
NNoo::
PHONE BOOK
63
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
CHANGE A NAME OR A NUMBER IN THE PHONE BOOK
When you have accessed the phone book:
Note: If you only want to change a name or a number press “OK instead of “C” to proceed, otherwise all changes will be cancelled.
Access
33 EEddiitt
and press
Enter the first letter of the name and press
How to write text, see section Write text”.
Scroll up or down until you find the name and press
The display shows the name, for example “Smith”:
Press to erase the name
Enter the new name and press
Now the display shows the associated number:
Press to erase the number
Enter the new number and press
Press to exit the menu
SSmmiitthh
abc
00996655443322225555
PHONE BOOK
64
BusinessPhone 250 / BusinessPhone 50
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DELETE A NAME OR A NUMBER FROM THE PHONE BOOK
When you have accessed the phone book:
Access
44 DDeelleettee
and press
Enter the first letter of the name and press
How to write text, see section Write text”.
Scroll up or down until you find the entry
Press to delete the name and number
Press to exit the menu
NNaammee::
abc
PHONE BOOK
65
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
WRITE TEXT The characters that you can enter, are written above each key.
Use the keypad to write text. Below is explained how to write text when you add a new name in the phone book menu.
Access
22 AAdddd
The portable changes to text entry mode automatically.
Example:
Press a digit
1 time result J 2 times result K 3 times result L 4 times result 5
Press to confirm your edit
Press to exit the menu
Control keys While entering a name or a number you can use the
following keys for control and navigation:
Press to add a dial tone pause
Press to enter a space
Press to correct a wrong entry
(continued)
NNaammee::
abc
PHONE BOOK
66
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
WRITE TEXT (continued)
Special characters
See the table below how to find a special character.
Number of keypresses
Key123456
-. :1
ABCÅÄ2
DEF3
GH I 4
JKL5
MNO6
PQRS7
TUV8
WXY Z 9
0
#
Note: Depending on the selected menu language, other characters might be available, which means that the character order differ from the table above.
Example special characters:
To enter Ä press 2 (five times)
1 time result A 4 times result
Å
2 times result B
5 times result Ä
3 times result C
Press to confirm your edit
Press to exit the menu
SETTINGS
67
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
SETTINGS In order to satisfy your personal needs, the portable is GENERAL equipped with a number of setting options. This section
describes how to customize your telephone. All of the following functions are accessed via the menu Settings”.
The menu structure at the beginning of this user’s guide will give you an overview of the available functions.
OWNER ID With this function, you can program your personal
Owner ID. The Owner ID may consist of up to 12 alphanumeric characters.
Enter Owner ID
Press to access the menu mode
Select
44 SSeettttiinnggss
and press
Select
22 OOwwnneerr IIDD
and press
The display shows:
Enter your Owner ID
The portable changes to text entry mode automatically.
How to write text, see section Write text”.
For example, you would like to enter your name:
Press to confirm
Press to exit the menu
The display returns to normal state and shows the entered Owner ID.
OOwwnneerr IIDD::
abc
PPLLAATTTTNNEERR
abc
SETTINGS
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BusinessPhone 250 / BusinessPhone 50
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AUTOMATIC KEY LOCK
You can set the keypad to lock after 20 seconds after the last usage.
Press to enter the menu
Select
44 SSeettttiinnggss
and press
Select
33 AAuuttoommaattiicc kkeeyy lloocckk
and press
Scroll to choose between
YYeess
and
NNoo
and press
Press to exit the menu
The automatic lock will be activated after 20 seconds.
To use your portable again:
Press to unlock
The portable is unlocked and you can make calls as usual.
KEY BEEP Use this feature to set if you want every keystroke to be
confirmed with a short tone or not:
Press to enter the menu
Select
44 SSeettttiinnggss
and press
Select
44 KKeeyy bbeeeepp
and press
Scroll to choose between
YYeess
and
NNoo
and press
Press to exit the menu
Depending on the previous setting, the key beep will be turned on or off.
SETTINGS
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BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
QUICK ANSWER When this function is activated, you can answer incoming
calls by simply taking the portable out of the desktop charger. You do not need to press the Call key.
Press to enter the menu
Select
44 SSeettttiinnggss
and press
Select
55 QQuuiicckk AAnnsswweerr
and press
Scroll to choose between
YYeess
and
NNoo
and press
Press to exit the menu
LANGUAGE The display messages are available in ten languages:
English, Spanish, French, Italian, Dutch, Norwegian, Suomi, Swedish, Danish and German. Select your preferred language options in the
SSeettttiinnggss//LLaanngguuaaggee
menu.
Select language
Press to enter the menu
Select
44 SSeettttiinnggss
and press
Select
66** LLaanngguuaaggee
and press
Scroll up or down to select a language and press
Press to exit the menu
SETTINGS
70
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
SYSTEM Use this menu to select a system and view all telephone
related information.
Note: How to register to the system is described at the beginning of this guide. The options Test and Register may only be performed by the system administrator and are described in a separate documentation.
SELECT SYSTEM When you have registered to more than one system,
you can manually select to which system to connect.
Press to enter the menu
Select
44 SSeettttiinnggss
and press
Select
77 SSyysstteemm
and press
The display changes to:
Press
The display shows:
Press
Scroll up or down to select an available system
You can connect to up to four different PBX systems with your portable, normally named “A, B, C and D.
Note: The normal setting though is “Auto. This setting makes the portable automatically look and connect to a system.
Press to exit the menu
Your portable is now connected to the selected system.
11 SSeelleecctt ssyysstteemm
SSyysstteemm::
SETTINGS
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BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
Note: If you are often moving between systems, it might be convenient to change system quickly. Therefore you can set the Change system” function as a Hot key. This way you are connected to the next available system with pressing just one key. How to edit a Hot key with a function, see section Hot keys”.
INFO The menu “Info” shows general information about your
portable and your network connection.
To view the information:
Press to enter the menu
Select
44 SSeettttiinnggss
and press
Select
77 SSyysstteemm
and press
Select
33 IInnffoo
and press
Scroll and press to view information about:
IIPPEEII
The unique global GAP registration number for the portable.
IIPPDDII
The unique global GAP registration number for the SIM card.
SSooffttwwaarree vveerrssiioonn
Here you can see which version of the portable software you have. The actual version is 01.07.
Note: You cannot alter these settings.
AUDIBLE ADJUSTMENTS
72
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
AUDIBLE ADJUSTMENTS
In order to satisfy your personal needs, your portable is equipped with many options to set and adjust a personal volume, ringing signal and ring melody. In addition to this there is a trembler, if your system has that option.
VOLUME CONTROL Use the volume keys to adjust the volume in the earpiece.
See section Description” for the location of volume controls.
To turn the microphone, ringer and warning sound on or off during a call, see section During calls”.
Earpiece volume When you are making a call, the volume keys affect the
earpiece volume. This is useful when e.g. you enter a machinery room. The earpiece volume can be set to 10 different levels.
Press the volume controls to adjust the earpiece volume during a call
Ringer volume There are 5 ringer levels. You can set the ringer volume when
the telephone is in idle state or via the “Alerting menu.
Press the volume controls to adjust the ringer volume in standby mode
or
Press to enter the menu
Select
33 AAlleerrttiinngg
and press
Select
11 RRiinngg vvooll..
and press
The portable will play a tone.
Set the ringer volume and press
Choose between very low, low, medium, high or very high.
Press to confirm and exit the menu
or
or
AUDIBLE ADJUSTMENTS
73
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
Turn off ringer permanently
You can also turn the ringer off permanently.
When the phone is on hook:
Press and hold the mute button on the right side of the phone
The ringer off icon is displayed:
Now only the red LED will indicate an incoming call.
Note: High priority messages will override this setting. This action will also mute messages signals for the DT410, DT420 and DT430 telephones.
Press and hold to turn the ringer on again
The ringer off icon disappears.
MELODY You can choose between ten different ring melodies for your
portable.
To set the ring melody:
Press to enter the menu
Select
33 AAlleerrttiinngg
and press
Select
22 MMeellooddyy
and press
The telephone will play a melody.
Set the ring melody and press
Press to exit the menu
AUDIBLE ADJUSTMENTS
74
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
RING SPEED This feature allows you to choose between seven ring speeds
for each melody.
To set the ring speed:
Press to enter the menu
Select
33 AAlleerrttiinngg
and press
Select
33 RRiinngg ssppeeeedd
and press
The telephone will play a signal.
Set the ring speed and press
Press to exit the menu
TREMBLER The trembler is a vibration alarm and can be ordered as a
factory featured option to your portable.
If your portable is equipped with a trembler, you can set the vibration alarm instead of the ringing signal to indicate incoming calls and messages:
Press to enter the menu
Select
33 AAlleerrttiinngg
and press
Select
44 TTrreemmbblleerr
and press
Scroll to choose between
YYeess
and
NNoo
and press
Press to exit the menu
A call will now be indicated by both the trembler and the audio signal. If you want only the trembler to indicate calls, you have to mute the ringing signal first.
TONES AND SIGNALS
75
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
TONES AND SIGNALS Tones are audible in the handset. Ringing signals are emitted
from the phone.
Dial tone
(System ready to accept digits)
Special dial tone
(System ready to accept digits, active diversion on telephone)
Ringing tone -repeated after 4 s
(Ringing signal to called party)
Special ringing tone -repeated after 4 s
(Ringing signal to line 2)
Busy tone
(Called party is busy)
Number unobtainable tone
(Called number not accessible or vacant)
Blocking tone
(Call cannot be executed due to congestion or called party blocked)
Verification tone
(Verification that ordered function is accessed)
Intrusion tone
(Sent to all parties during intrusion)
Conference tone -repeated after 15 s
(Sent to all participants in a conference)
Internal ringing signal -repeated after 4 s
External ringing signal -repeated after 4 s
Automatic call-back signal
Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries.
IIIIIIIIIII
II I
INSTALLATION
76
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
INSTALLATION GENERAL
This chapter describes how to connect and charge the battery of your portable.
Note: If you are using the DT430 or another phone that was equipped with an intrinsically safe battery for EX-classification, you need to loosen the screws at the back of the phone, see DT430 in this section.
DT400 / DT410 / DT420 The DT400, DT 410 and DT420 are supplied with a high
capacity nickel metal hydride (NiMH) battery. If you have more than one battery available, you charge only the battery.
Removing the battery
To remove the battery, use the two plastic ribbed plates at the short side of the portable.
Pull the plates towards the middle of the telephone
Unlocked
1
INSTALLATION
77
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
Fitting the battery
Press the battery firmly and pull the plates from the middle and out
Locked
3
Battery
Hatch with SIM card
2
INSTALLATION
78
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
DT430 The DT430 telephone is designed for usage in rough
environments. This portable is safe to use in explosion risk environments (EX-classification) and therefore is equipped with a special battery.
Removing and fitting the battery for intrinsically safe phones
To remove and fit the battery, you have to use the screws at the back of your phone, as shown below. You do not have to use the ordinary plates to release and fasten the battery.
Use the screws on the back of the battery
Battery performance
All portables are supplied with a high capacity nickel metal hydride (NiMH) battery.
The table below indicates the performance.
Talk time Standby time Charge time (hours) (hours) (minutes)
High capacity NiMH battery: 10 100 60
Screws to unlock or fasten
INSTALLATION
79
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
CHARGING THE BATTERY
When the battery requires charging, you will hear an attention beep and the display will show the Low battery icon.
Place the portable in the desktop charger as shown in the figure below
The charging process will start automatically, indicated by a red light on the charger. It takes approximately one hour to fully charge the battery.
The handset is fully operational while stored in the desktop charger. If you have another battery, you can also place just the battery alone in the desktop charger.
When charging is complete, the charger light will turn green.
Notes:
- Do not connect your portable to the charger without a battery.
- If the battery is completely flat it can take a few minutes before the red light on the charger is lit.
- If the standby time for your portable becomes too low, you should replace the battery.
- Only use the charger that is delivered with your portable to charge the battery.
- It is normal for the battery to get slightly warm while charging.
A
B
C
D
E
F
M
N
O
J
K
L
G
H
I
P
Q R
S
W
X
Y Z
T
U
V
INSTALLATION
80
BusinessPhone 250 / BusinessPhone 50
Portable DT400 / DT410 / DT420 / DT430
SIM CARD All your personal settings in the handset are programmed
and stored in the Subscriber Identity Module (SIM) card.
The SIM card provides you with personal mobility as you can easily move it to another portable telephone, enabling you to receive calls, make calls and keep all your personal settings such as phone book, identity and alert signal.
Changing the SIM Card
Note: Change the SIM Card only in an environment without static electricity.
Remove the battery
See section Removing and fitting the battery”. The SIM card is placed under the battery unit in a hatch in the middle.
Move the steel plate forward to open the hatch
You see the labels OPEN and LOCK on the steel plate. Push the steel plate carefully in one of the directions.
Lift the hatch and remove the SIM card
Now you can place it in another portable.
Press the hatch and move the steel plate forward to lock
Fit the battery
See section Removing and fitting the battery”.
SIM Card
Hatch with steel plate
INSTALLATION
81
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
OPTIONAL ACCESSORIES
You can customize your Ericsson telephone to meet your own needs. All of the following accessories are optional and can be purchased at your local Ericsson contact or.
Available accessories for your portable:
desktop charger
battery pack NiMH with headset connector
headsets for hands-free communication
headset with hearing protection for noisy
environments
belt clip, hinge type
belt clip, click-on type
leather case
security chain
Note: If you require EX-classification for intrinsically safe usage in explosive environments, you cannot use a headset or the headset special battery.
GLOSSARY
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GLOSSARY
ABBREVIATED NUMBER DIALLING
Initiating a call to a pre-programmed number by dialling a code or pressing a key. Short numbers can be:
1. Common, which means that all extensions can use them.
2. Individual, which means that they are programmed and used by each extension separately (10 numbers). See section Abbreviated numbers”.
ACCOUNT NUMBER To place costs for external calls on a selected account number (up to 15 digits).
See section Other useful facilities”.
AUTOMATED ATTENDANT A facility which sends voice instructions to internal and external callers, providing all
options which can be chosen. Voice instructions lead the caller to the desired destination. See section Other useful facilities”.
CALL-BACK An indication to a busy extension, to inform the person that you want to speak to
him/her. See sections Internal messages and Outgoing calls”.
CAMP ON To place (queue) a call to a busy extension. See section Outgoing calls”.
DIRECTORY NUMBER Numbers with 1-8 digits which are assigned to extensions or external lines or as
common abbreviated numbers.
DIRECT INWARD SYSTEM ACCESS (DISA)
If you are working externally, the DISA function enables you to make external calls (long distance) via the company PBX. You only pay for the call to your company. See section Other useful facilities”.
DIVERSION Incoming calls to an extension are diverted to another directory number
(extension, common abbreviated number or the operator). There are three possibilities:
1. Direct, which means that all calls to an extension are forwarded directly. 2. On no reply, which means that a call is forwarded if it is not answered within a certain time. 3. On busy, which means that a call is forwarded if the extension is busy.
See section Call forwarding”.
DIVERSION BYPASS This is useful for letting urgent calls through to an extension where diversion is active.
See section Call forwarding”.
EXTENSION All telephones connected to the PBX have a unique internal number (up to 8 digits).
If your telephone is equipped with a display, you can see your number.
HOT KEY A hot key is a pre-programmed key. With just pressing and holding the key,
a pre-programmed phone number will be dialled or function will be executed. See “Abbreviated numbers and Settings”.
INFORMATION Internal callers are informed about absence and time of return.
External callers are diverted to the operator, where the same information is available. Information can be of two kinds:
1. Pre-programmed text information. 2. Voice
information.
INTRUSION To intrude on an ongoing call when a requested extension is busy.
See section Outgoing calls”.
IP CALL Internal call sent via an internal data network (LAN or WAN).
GLOSSARY
83
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
ISDN Integrated Services Digital Network. Provides your system with supplementary services
from the public net.
LEAST COST ROUTING A function that automatically selects the cheapest way to connect your external call
(not necessarily the shortest distance). See section Least cost routing”.
LOCK CODE A four-digit code needed to lock your portable to prevent misuse. See Security.
MAILBOX The mailbox system controls the messages that are left for or sent by you when you are
absent. See section Mailbox system”.
MESSAGE A message can be sent to any extension. This is useful when you receive the busy tone
or get no answer. There are two kinds of message: 1.Call me message. 2. Voice message. See section Internal messages”.
MUTE To switch the microphone temporarily off. See section During calls”.
PASSWORD A four-digit code needed to retrieve messages from the mailbox system.
Please ask your system administrator for your password.
PBX Public Branch Exchange. Your telephone switching system (e.g. BusinessPhone 250).
PRE-DEFINED TEXT Pre-programmed absent information. See section Information”.
THIRD PARTY A third connection (person), which can be included in an ongoing two person
conversation. The connection can be internal or external. See section During calls”.
TIE LINE An external line from the private network.
TRANSFER During an internal or external ongoing call you can make an inquiry and then
transfer the call to another party (internal or external). See section During calls” and ”Useful hints”.
TRUNK LINE A trunk line is the same as an external line. Can be either digital or analogue.
USEFUL HINTS
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USEFUL HINTS
CONNECTIONS BETWEEN EXTERNAL LINES
With your BusinessPhone PBX, you can establish an external call diversion or a conference with more than one external party or transfer an external call to another external destination (e.g. a mobile phone). These features are very useful for everyday business life.
Note: When these features are used, your BusinessPhone will occupy at least two external lines.
However, there may be disadvantages in connecting to several external lines. We would therefore like to draw your attention to the following:
Please do not transfer external calls to an external mailbox, to information systems or to external parties before they have answered
Try to avoid diverting calls to third parties before they have answered
If you are connected to two external lines, cancel one call by pressing the ”R”-key and the ”1”-key
If the external parties are not persons (mailbox, automated information or attendant systems, etc.), connections on external lines can last a long time, which can be costly. Moreover, such calls may occupy two of your system’s external lines. You can restrict connections between the external lines by re-programming your system. Please ask your system administrator or contact our service centre for more information.
INDEX
85
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
page
Accessories, optional .......................................81
Account number.............................................46
Activate function with a hot key.....................38
Add a name or a number
to the phone book ..........................................62
Alarm..............................................................52
Answer calls ....................................................12
Audible adjustments .......................................72
Automated attendant......................................48
Automatic call-back ........................................15
Automatic key lock.........................................68
Battery performance .......................................78
Busy extension................................................16
Busy extension................................................18
Bypass call forwarding ....................................25
Call forwarding...............................................21
Call-back ........................................................18
Call-back message...........................................30
Calls via the phone book ................................61
Camp-on ........................................................16
Cancel Hot key...............................................40
Change a name or a number
in the phone book ..........................................63
Change lock code ...........................................57
Charging the battery.......................................79
Check messages ..............................................31
Common bell .................................................45
Conference .....................................................19
Connections between external lines ................84
Contents...........................................................4
Delete a name or a number
from the phone book......................................64
Description.......................................................7
Dial with a Hot key........................................38
Dictaphone function.......................................34
Direct inward access (DISA)...........................49
DISA ..............................................................49
Display .............................................................8
Display icons ....................................................9
Diversion, fixed ..............................................21
page
Diversion, individual ......................................22
Doorphone.....................................................47
During calls ....................................................17
Earpiece volume .............................................72
Edit a Hot key................................................41
End a call........................................................13
Enter information...........................................26
Erase information ...........................................29
Fitting the battery,
DT400/DT410/DT420 .................................77
Follow me.......................................................24
Glossary..........................................................82
Group call pick up..........................................45
Group facilities ...............................................43
Group hunting ...............................................43
Guidelines ........................................................5
Hot keys.........................................................38
Important tips ..................................................5
Incoming calls.................................................12
Individual mailbox..........................................35
Info.................................................................71
Information ....................................................26
Inquiry ...........................................................17
Installation general..........................................76
Internal messages ............................................30
Intrusion.........................................................16
IP calls............................................................50
Key beep.........................................................68
Language ........................................................69
LCR................................................................60
Least Cost Routing.........................................60
Lock phone.....................................................58
Lock the keypad .............................................51
Loudspeaker mode..........................................19
Mailbox ..........................................................35
Make calls.......................................................14
Manual absent ................................................33
Melody ...........................................................73
Menu structure...............................................10
Mute microphone...........................................20
INDEX
86
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Portable DT400 / DT410 / DT420 / DT430
page
Mute ringer ....................................................20
Mute ringing signal.........................................12
Mute warning.................................................20
Networking.....................................................50
Non-movement alarm.....................................53
Outgoing calls ................................................14
Owner ID.......................................................67
Personal alarm ................................................52
Personal greeting.............................................37
Phone book ....................................................61
Phone lock......................................................56
Pre-defined texts.............................................28
Preparing for use...............................................5
Program a Hot key
with a phone number .....................................39
Quick answer..................................................69
Redial number form
last dialled list.................................................15
Refer back.......................................................17
Reminder........................................................46
Removing and fitting the battery
for intrinsically safe phones.............................78
Removing the battery,
DT400/DT410/DT420 .................................76
Ring speed......................................................74
Ringer volume ................................................72
Ringer, turn off permanently ..........................73
page
Save information.............................................29
Select lock code ..............................................56
Select system...................................................70
Send message..................................................30
Set Hot key to not used..................................42
Settings...........................................................67
SIM card.........................................................80
Store messages ................................................31
Switching on/off the portable .........................11
System ............................................................70
Tandem ..........................................................47
Test alarm .......................................................52
Text messages..................................................32
Tones and signals............................................75
Transfer...........................................................18
Trembler.........................................................74
Two telephones...............................................47
Unlock phone.................................................59
Use the phone book........................................61
Useful facilities................................................46
Useful hints ....................................................84
View Hot keys................................................42
Voice information...........................................27
Voice message .................................................31
Volume control...............................................72
Welcome...........................................................3
Write text........................................................65
ANSWER CALLS
Answer:
Suppress ringing:
MAKE CALLS
Normal calls: (Extension no.)
or
Hot key 0-9 (pre-programmed):
From last dialled or who called list:
YOU GET BUSY TONE OR NO ANSWER
Automatic call-back:
Camp on: (Keep handset off hook)
Intrusion:
INQUIRY
Ongoing conversation: (Call 3rd party)
CONFERENCE
Ongoing conversation:
(
To establish)
(End the call to leave)
TRANSFER
Transfer a call: (Call 3rd party)
(before or after answer)
REMINDER
Reminder (24 hours):
(Reminder time)
Cancel reminder:
ACCOUNT NUMBER
Costs on a selected account no.:
(Account number)
VOLUME CONTROL
Earpiece volume (during call): or
MESSAGES
”Call me”:
Voice:
Speak
Play-back: Re-record: Speak Send: Receive messages:
CALL FORWARDING
Fixed diversion:
Individual internal diversion:
(
New no.)
Cancel internal diversion:
Follow me, re-direct from answering extension:
(
Own no.)
(New no.)
Cancel from answ. extension:
(Own no.)
Bypass call forwarding:
(
Extension no.)
INFORMATION
Enter information (pre-text):
(
Select ”info code” from list below)
(Enter ”completing info”)
QUICK REFERENCE GUIDE
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
Time of return Date of return Lunch Meeting Vacation Illness
hour (00-23) minute (00-59) month (01-12) day (01-31) back at, hour minute back at, hour minute back, month day back, month day
1.
2.
3.
4.
5.
6.
info code completing info
Mute button on the right side of the phone
(External no.)
(Go off hook when called back)
(Call 3rd party)
(Left side of the phone)
IMPORTANT NUMBERS
Number Function
Account number 1 Account number 2 Automated attendant Common bell Direct inward system access (DISA) Doorphone External line number 1 External line number 2 Group call pick-up Individual mailbox number Least cost routing Password Tie line number 1 Tie line number 2
POST DIALLING DIGITS
Number Function
Answer calls on another extension Automatic call-back Call waiting Camp-on Intrusion
HOT KEYS
This is a part of EN/LZTBS 102 242 R1A. Subject to alteration without prior notice.
IMPORTANT NUMBERS
Personal code
DISA and Message check:
QUICK REFERENCE CARD
Company number
DISA Number
Message system
Personal code
DISA and Message check:
Company number
DISA Number
Message system
These cards are used for DISA and to check messages.
Personal code
DISA and Message check:
Company number
DISA Number
Message system
Personal code
DISA and Message check:
Company number
DISA Number
Message system
QUICK REFERENCE GUIDEDISCLAIMER
BusinessPhone 250 / BusinessPhone 50 Portable DT400 / DT410 / DT420 / DT430
ANSWER CALLS
Answer:
Suppress ringing:
MAKE CALLS
Normal calls: (Extension no.)
or
Hot key 0-9 (pre-programmed):
From last dialled or who called list:
YOU GET BUSY TONE OR NO ANSWER
Automatic call-back:
Camp on: (Keep handset off hook)
Intrusion:
INQUIRY
Ongoing conversation: (Call 3rd party)
CONFERENCE
Ongoing conversation:
(
To establish)
(End the call to leave)
TRANSFER
Transfer a call: (Call 3rd party)
(before or after answer)
REMINDER
Reminder (24 hours):
(Reminder time)
Cancel reminder:
ACCOUNT NUMBER
Costs on a selected account no.:
(Account number)
VOLUME CONTROL
Earpiece volume (during call): or
MESSAGES
Call me:
Voice:
Speak
Play-back: Re-record:
Speak
Send: Receive messages:
CALL FORWARDING
Fixed diversion:
Individual internal diversion:
(
New no.)
Cancel internal diversion:
Follow me, re-direct from answering extension:
(
Own no.)
(New no.)
Cancel from answ. extension:
(Own no.)
Bypass call forwarding:
(
Extension no.)
INFORMATION
Enter information (pre-text):
(
Select info code from list below)
(Enter completing info”)
Time of return Date of return Lunch Meeting Vacation Illness
hour (00-23) minute (00-59) month (01-12) day (01-31) back at, hour minute back at, hour minute back, month day back, month day
1.
2.
3.
4.
5.
6.
info code completing info
Mute button on the right side of the phone
(External no.)
(Go off hook when called back)
(Call 3rd party)
(Left side of the phone)
Austria
Ericsson Austria AG Pottendorfer Strasse 25-27 A-1121 Vienna, Austria Telephone: +43-1-81 100-5450 Telefax: +43-1-81 100-5437 http://www.ericsson.at
Australia
Ericsson Australia Pty Ltd. Ericsson Business Systems 126-142 Trenerry Crescent Abbotsford Vic 3067, Australia Telephone, sales: +61-13-1374 Service: +61-1800-033-216 Telefax: +61-9284-5776 http://www.ericsson.com.au/AU/
United Kingdom
Enterprise Distribution Enterprise Networks and Datacomms Telecommunications Centre Ericsson Way, Burgess Hill West Sussex RH15 9UB Telephone: +44-(0)1444-234567 Telefax: +44-(0)1444-874299 http://www.ericsson.co.uk
Communication is our business
Ericsson is the leading communications supplier, combining innovation in mobility and Internet in creating the new era of mobile Internet. Ericsson provides total solutions covering everything from systems and applications to mobile phones and other communications tools. With more than 100,000 employees in 140 countries, Ericsson simplifies communications for customers all over the world.
Ericsson´s Information on Demand Database can be addressed at: http://www.ericsson.com
EN/LZTBS 102 242 R1A
© Ericsson Austria AG 2000
Printed on chlorine free paper. Printed guide EN/LZTBS 102 242 R1A
Project name
Account number
Special account numbers for business calls:
1
2
3
4
This is a part of EN/LZTBS 102 242 R1A
Project name
Account number
Special account numbers for business calls:
1
2
3
4
This is a part of EN/LZTBS 102 242 R1A
Project name
Account number
Special account numbers for business calls:
1
2
3
4
This is a part of EN/LZTBS 102 242 R1A
Project name
Account number
Special account numbers for business calls:
1
2
3
4
This is a part of EN/LZTBS 102 242 R1A
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