Ericsson DT368 User Manual
User Guide
DT368
CORDLESS TELEPHONE FOR MD110 PBX
CORDLESS TELEPHONE DT368 FOR MD110 PBX
Valid for exchanges ASB 501 04 release R7 or later.
USER GUIDE EN/LZT 102 2851 R1A
Copyright © 1999. Ericsson Business Networks AB. All rights reserved.
This document contains proprietary information which is protected by copyright. No
part of this document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying, recording, or by any information
storage and retrieval system, or translated into another language, without prior written
consent of Ericsson Business Networks AB, Stockholm, Sweden.
The information in this document is subject to alteration without prior notice.
Ericsson makes no warranty of any kind with regard to this material, including, but not
limited to, the implied warranties of merchantability and fitness for a particular purpose.
Ericsson shall not be liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of this material.
Table of Contents
1
DT368
Contents
page
Guide and telephone information..............................................2
Important..................................................................................3
Description ..............................................................................4
Switch On/Off ..........................................................................9
Incoming calls ........................................................................10
Outgoing calls ........................................................................12
During calls ............................................................................15
When you receive a busy tone ................................................19
Call forwarding ......................................................................22
Internal messages ....................................................................27
Voice mail ..............................................................................29
Information ............................................................................32
Abbreviated numbers..............................................................34
Phone book ............................................................................37
Group facilities ......................................................................43
Other useful facilities..............................................................45
Paging ....................................................................................50
Authority................................................................................54
Settings ..................................................................................58
Adjustments............................................................................62
Audible signals ......................................................................63
Installation..............................................................................66
Troubleshooting ......................................................................69
Guide and Telephone Information
2
DT368
Welcome to the User Guide for the DT368 cordless phone in the Ericsson enterprise
business communication system.
It is a state-of-the-art business communications system. Its alliance of features and facilities
effectively improves communications for virtually any kind of organization.
To take full advantage of these advanced features and facilities there is a line of phones,
designed for ease of use in every situation.
Your phone is menu driven. By use of the scroll keys and the YES and NO you
get access to frequently used functions and numbers. Step-by-step instructions in the
display assist your actions on the phone.
The User Guide describes the facilities of the Ericsson enterprise communication system and
the DT368 phone as it is programmed at delivery from the factory. There may be some differences in the way your system is programmed. Please consult your system administrator if
you need further information.
Important
3
DT368
IPEI CODE Your telephone has an International Portable part Equipment
Identity (IPEI) code. This code is needed for your system
administrator to enable network subscription.
Furthermore you may need the IPEI code to unblock your
telephone if an incorrect PIN code has been entered three
times (=telephone is blocked).
To find the IPEI of your phone:
Select Info and press
Select ShowIPEI and press
The IPEI number is displayed.
Note: Once the phone is blocked it is impossible to read the IPEI code
in the phone. Therefore, write down the IPEI code but keep the code
secret to prevent misuse of your phone.
GUIDELINES Consider these suggestions and guidelines to keep your
telephone in good shape and working properly.
Intrinsic safety The telephone is not specified as intrinsically safe, so do not
use it in areas with a danger of explosion.
Battery handling The battery contains environmental polluting material. If
defect, return it to a collecting point.
Cleaning Clean your telephone only with a soft, water dampened cloth.
Using soap or any other cleaning materials may discolour or
damage the telephone.
Treatment Do not expose your telephone to direct sunlight for long
periods. Keep the telephone away from excessive heat and
moisture.
Description
4
DT368
DESCRIPTION
Antenna
Earpiece
Volume Down
On hook: lower ringer
volume.
Off hook: lower earpiece
volume.
Volume Up
On hook: raise ringer
volume.
Off hook: raise earpiece
volume.
Microphone
Accessory Connector
Warning Light
(Ringing, Battery low,
exit cover area)
Control key
Scroll down through menus,
name list.
Move right in choices.
Space when editing text.
Pause when entering
telephone number.
Keypad
PPrriivv aattee 888888
1155::3377
Display
Two text rows and status
icons.
See section ”Display info”.
On/Mute / Off
Switch phone on / Switch
phone off (pressed for two
seconds).
When phone is on and
shortly pressed: ringer/
warning sound off.
During call: microphone off.
During call and warning:
warning sound off.
R-key
Put call on hold (inquiry),
take call off hold.
Control key (On hook/No)
End call, one menu back,
cancel/reject
Control key (Off hook/Yes)
Answer call, accept.
Control key
Scroll up through menus or
name list.
Move left in choices.
Backspace when editing text.
Battery
Description
5
DT368
Display info The display gives you visual feedback on all actions that you
perform, and also textual warnings. The upper two rows are
text rows (12 possible characters in each row), showing
menus that you can access, names and numbers that you edit
or dial, your phone id etc. The lower row displays different
statuses, visualised by icons.
Text row signs
Menu pointer
Shows the menu that can be accessed by pressing YES.
Key sign
Indicates that the name displayed is part of the fixed phone
book and cannot be edited.
Number too long for display
There are more digits to the left.
Dash
Indicates that a pause is programmed in the telephone number.
Ringer Melody
Is an option you can choose from the Ringer Tones menu, to
compose your own Ringing Melody. In other menus it marks
a phone number as already called.
Exclamation Mark
Marks an unread entry in an entry list.
(continued)
!
–
<
Description
6
DT368
DESCRIPTION
(continued)
Icon row signs
Signal strength
On when your telephone is locked to the system. The bars
indicate reception quality. Four bars indicate optimal reception.
Ringer off
On when the ringer is suppressed or switched off.
Message
Message received.
Call
On when your telephone is off hook and flashes during
ringing.
Battery charging indicator
The battery cells are flashing sequentially when the battery is
being charged and is on when charging is completed.
Indicates the amount of talk and standby time left.
Description
7
DT368
Display menu Your cordless phone is menu-driven. Each menu forms a
loop.
You can activate the menus pressing the keys or
and scroll through the menu structure using , ,
YES and NO to reach the desired option.
Scroll up
Confirm Cancel
Scroll down
Description
8
DT368
R(inquiry)
DialMode
Redial
MENU STRUCTURE
Options
available
when:
On hook
Add
AddWhoCalld*
AddLastDial*
EditShortNo
EditName
EditTelNo
Delete
CallName
WhoCalled*
VoiceM:xx*
PhoneBook
Teleservice*
Settings
Networks
Info
LastDialled*
KeyLock
Ringing
KeyClick
Light
PhoneLock
Language
Contrast
AutoAnswer
Off hook
RingerTones
DiscreetRing
* Applicable only if entries are available
Intern.Call
Extern.Call
CallBack
VoiceM
Off
AtPowerOn
AtSubScript
All
Lock
ChangePIN
Search
Select
EditName
Move
Subscribe
ReSubscribe
Delete
LastCall
TotOutCalls
ShowIPEI
CallName
WhoCalled*
TeleService*
LastDialled*
VoiceM:xx*
GotoDTMF
SendTones
SendPause
Switch On/Off
9
DT368
SWITCHING ON/OFF
Switch on
Press until the display lights up
If your telephone does not switch on or the battery icon starts
flashing, the battery is low. Charge the battery. While
charging, you can use your telephone normally.
Note: If the signal strength icon is off and the message
NoAccess is displayed you cannot make or answer calls.
See section “Troubleshooting”.
Switch off
Press until the display turns blank
Note: During calls, you cannot switch off your telephone.
Incoming Calls
10
DT368
ANSWER CALLS A ringing signal indicates an incoming call and the warning
light flashes quickly. The ringing type tells you whether the
call is an internal, external or call back call and the display
indicates an incoming call.
Display example:
Press to answer
If the telephone rings at an inconvenient moment:
Press to suppress ringing for the moment
Note: Calls can be answered at any time, no matter if you are
programming, or keying in a number etc.
End the call
Press
For another extension You can answer a call to another telephone. When the
telephone rings and there is nobody to answer the call:
Call the ringing extension and press
Busy tone.
8
Press
>> IInntt eerrnn aallCC aallll
44773366
Incoming Calls
11
DT368
Automatic answering When a headset is attached to your telephone, you can set the
phone for automatic answering. At an incoming call you will
hear a beep in the headset and the ringer sounds. After the
signalling the phone goes off hook.
Select Settings and press
Select AutoAnswer and press
The current setting, On or Off flashes on the display.
Select On or Off and press
Outgoing Calls
12
DT368
MAKE CALLS How to make internal and external calls:
Internal calls
Dial the extension number and press
External calls
0
Dial the digit or digits to get an external line
Dial the external number and press
To insert a pause if you have to wait for dial tone.
Your telephone will go off hook and dial the number. On the
display the duration of the call is shown.
Off hook dialling If you prefer to dial a number off hook:
Press
Dial tone.
Dial the number
To end calls
Press
Notes:
- Correct a wrong entry by pressing the up key.
- If you decide not to make the call while keying in the
number, press NO to stop.
- If you receive a call while keying in the number, simply
press YES to answer.
- You can make your calls faster by using abbreviated
numbers or call-by-name.
Outgoing Calls
13
DT368
LAST EXTERNAL NUMBER REDIAL
When you initiate an external call the system automatically
stores all the dialled digits, irrespective of whether the call
was successful or not.
Press to redial the saved number
The last external number is automatically redialled.
REDIAL NUMBER FROM LastDialled LIST
The last twenty dialled numbers are memorised by your
telephone. You can redial one of these numbers by selecting
the number from the LastDialled list.
Select LastDialled
Scroll, select number and confirm
A number marked with a ! means a new number. You can
store numbers permanently by adding them to your phone
book. See section “Phone book”.
Note: The LastDialled list will be cleared if the power of your
telephone is lost (e.g. it you remove the battery).
Outgoing Calls
14
DT368
CALL NUMBER FROM WhoCalled LIST
Your phone keeps a list of people who have called you (if
supported by the network). Whenever there are entries in the
list, you can view or call back a number with the WhoCalled
option. If an exclamation mark is added in the display
(WhoCalled!), there are one or more new numbers added
since the last time you entered the WhoCalled list.
When the phone is switched off, the WhoCalled list is erased.
Numbers in the WhoCalled list can be added to your Phone
Book, see section “Phone Book”.
To call
Select WhoCalled and press
The last caller’s number is displayed. If the number is in your
Phone Book, the associated name is displayed instead.
Scroll to find the number or name you want to call back
and press
Press to end the call
During Calls
15
DT368
MUTE MICROPHONE To mute the microphone during an ongoing conversation:
Press and hold
The caller will not hear what is being said in your room.
or
Press shortly, to turn the microphone off
Short beeps confirm that the microphone is off.
Press again, to turn the microphone back on
MUTE WARNING SIGNAL
If a warning sounds during an ongoing call, e.g. when the
battery runs low, you can turn off the signal temporarily.
Press shortly
Note: Do not press longer than two seconds, otherwise you will turn
off the phone.
Note: When a warning occurs during a call and you want to mute
the microphone, the first press always mutes the
warning sound. The second press mutes the microphone.
During Calls
16
DT368
INQUIRY You have speech connection and want to make an inquiry to
an internal or external party.
R
Press
Dial tone.
Call the second party
The first party is put on hold. When the other party answers
you can switch between the calls (refer back), transfer the
call, create a conference or end the call.
R
Press to end the inquiry call
The second party is disconnected.
Press to return to the first party
Refer back
2
Press to refer back to the other party
The party you talked to is put on hold, the other party is
connected.
Inquiry via the PhoneBook
If you don’t know the number by heart, you can make an
inquiry to a second party in the Phone Book during a call.
Select R(inquiry) and press
Select CallName and press
(name)
Enter the first letters of the name and press
Scroll to find the name and press
The first party is put on hold and the second party is dialled.
When the second party answers, you can switch between the
calls (refer back), transfer the calls, create a conference and
end one of the calls.
During Calls
17
DT368
R
Press to end the inquiry call
The second party is disconnected.
Press to return to the first party
TRANSFER You want to transfer an ongoing call.
R
Press
Dial tone.
Call the second party
Press before or after answer
The ongoing call is transferred.
Note: If you have put more than one call on hold the last call that
was put on hold will be transferred. If the dialled extension is busy
or transfer is not allowed, your phone will ring again.
CONFERENCE With this procedure you can include up to seven parties in a
conference. Only the conference leader can admit participants.
During the conference a tone will be heard every 15th second.
You have an ongoing conversation and want to establish a
telephone conference. You will become the conference leader.
R
Press
Dial tone.
3
Call the second party and press to establish a conference
Repeat the procedure to add more conference members.
Press to leave the conference
During Calls
18
DT368
ON HOLD You can temporarily put the ongoing call on hold. Calls put
on hold can be resumed on your own telephone or another.
R
Press
Dial tone.
Press
To resume the call
Press within 30 seconds
If not resumed within 30 seconds you will be called back.
An unanswered external call will be re-routed to the operator
after another 30 seconds.
To resume on another extension
Call the extension where the call was put on hold and
press
Busy tone.
8
Press
DIALLING DURING A CONNECTED CALL
When calling interactive tele-services, e.g. telephone banks,
you need to use Dual Tone Multi Frequency (DTMF) signals.
If your exchange is not already programmed to automatically
convert your entered digits into DTMF signals, you need to
activate the function during the call.
During an ongoing call:
9
Press and dial the required digits
When You Receive a Busy Tone
19
DT368
BUSY EXTENSION OR EXTERNAL LINE
If you call an extension and receive a busy tone or get no
answer or all external lines are busy you can use these methods:
Automatic Callback, extension
If a called extension is busy or there is no answer:
6
Press
Press to finish procedure
You are called back (recall ringing signal) when the ongoing
call is finished or the next time a new call is finished. You
have to answer within eight seconds, otherwise the Callback
service is cancelled.
Press when you are called back
The system calls the extension.
Note: Callbacks can be activated on several extensions at the same time.
Automatic Callback, external line
If all external lines are busy when YES is pressed after
dialling the digit or digits to get a line and the external
number (Onhook dialling):
6
Press
Note: If you were dialling Offhook (YES was pressed before the digit or
digits to get a line), you are required to add the external number now.
Press to finish procedure
When an external line becomes free you will be called back
(special ringing signal). You have to answer within eight
seconds otherwise the Callback service is cancelled.
Press when you are called back
The system calls the external number.
Note: Only one Callback can be activated on a busy external line.
(continued)
When You Receive a Busy Tone
20
DT368
BUSY EXTENSION OR EXTERNAL LINE
(continued)
Cancel any single Callback
3 7
Press and dial extension number
Note: To cancel a single Callback on a specific external line, dial the
digit or digits to get a line instead of the extension number.
Press
Wait for call icon to stop flashing.
Press to finish procedure
Cancel all Callbacks
3 7
Press
Wait for call icon to stop flashing.
Press to finish procedure
Call waiting If you urgently wish to contact a busy extension or a busy
external line, you can notify it by a signal.
5
Press
Keep your telephone off-hook. When the called extension or
the external line becomes free, it will be called automatically.
Note: The Call waiting function might be blocked for use on your
extension (programmed by system administrator). If Call waiting is
not allowed you will continue to receive a busy tone.
When You Receive a Busy Tone
21
DT368
Intrusion on a busy extension
You can intrude on an ongoing call on a busy extension.
4
Press
Before the intrusion is executed a warning tone is sent to the
parties in the ongoing call. A three party call is established
and a warning tone is heard.
Note: The Intrusion function might be blocked for use on your
extension (programmed by system administrator). If Intrusion is not
allowed you will continue to receive a busy tone.
Intrusion on a busy external line
You can intrude on an ongoing call on a busy external line.
4 4
Press and dial individual external line number
Press and dial the digit or digits to get a line
Busy tone.
4
Press
Before the intrusion is executed a warning tone is sent to the
parties in the ongoing call. A three party call is established
and a warning tone is heard.
Note: The Intrusion function might be blocked for use on your
extension (programmed by system administrator). If Intrusion is not
allowed you will continue to receive busy tone.
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