ERICSSON DT292 User Manual
DT292
BusinessPhone Communication Platform
User Guide
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User Guide
Welcome
EN/LZTBS 170 357 R1A
© Ericsson Enterprise AB 2004
BusinessPhone – Cordless phone DT2922
Table of Contents
Welcome ..........................................................4
Important .........................................................6
Description ..................................................... 10
Switching On/Off ............................................16
Incoming Calls ...............................................17
Outgoing Calls ...............................................20
During Calls ....................................................26
Call Forwarding ..............................................31
Information .....................................................38
Mailbox System ..............................................42
Abbreviated Numbers ....................................51
Group Facilities .............................................. 55
Other Useful Facilities .....................................59
Security ..........................................................67
Least Cost Routing ........................................ 69
Integrated Phonebook ....................................70
System Phonebook ........................................ 76
Write text ....................................................... 78
Alternative programming for Automatic Callback,
Camp-on, Intrusion ........................................80
Adjustments ...................................................81
Audible Signals ..............................................89
Useful Hints ....................................................90
Installation ......................................................91
Reference ...................................................... 98
Troubleshooting ............................................104
Glossary .......................................................106
Index ............................................................ 107
Table of C on tents
page
3BusinessPhone – Cordless phone DT292
Welcome
Welcome
Welcome to the User Guide for the Cordless phone DT292 in the
BusinessPhone Communication Platform from Ericsson.
The BusinessPhone Communication Platform consists of
BusinessPhone Compact, BusinessPhone 50,
BusinessPhone 128i and BusinessPhone 250.
The features described in this User Guide are related to version 7.0
or higher of the BusinessPhone Communication Platform. Some
might not work in earlier versions of the system and/or might be
protected by a license package that has to be bought separately.
The User Guide describes the facilities of the BusinessPhone
Communication Platform and the Cordless phone DT292 with a
default programming. There may be some differences in the way
your phone is programmed. Please consult your system
administrator if you need further information.
The latest version of this User Guide can also be downloaded from:
http://www.ericsson.com/enterprise/
BusinessPhone – Cordless phone DT2924
Welcome
Copyright
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms.
If this publication is made available on Ericsson media, Ericsson
gives its consent to downloading and printing copies of the content
provided in this file only for private use and not for redistribution. No
parts of this publication may be subject to alteration, modification
or commercial use. Ericsson will not be liable for any damages
arising from use of an illegal modified or altered publication.
Warranty
ERICSSON MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be
liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
Declaration of Conformity
Hereby, Ericsson Enterprise AB, S-131 89 Stockholm, declares that
this telephone is in conformity with the essential requirements and
other relevant provisions of the R&TTE directive 1999/5/EC.
Details to be found at: http://www.ericsson.com/sdoc
5BusinessPhone – Cordless phone DT292
Important
Important
This section describes the information that is important to know
before you use the DT292 phone and the functions described.
Note: This User guide describes the supported BusinessPhone
Communication Platform functions together with the most
commonly used phone specific functions. All phone specific
functions are listed in the menu structure., see section “Menu
structure” on page 15.
Before using the DT292 the first time you have to charge and
connect the battery, see section “Installation” on page 91.
Coverage area
Your organisations premises is covered by a number of cells which
forms the coverage area. You can make and answer calls anywhere
within this area, outside the area you will lose contact with the system.
Company coverage:
BusinessPhone – Cordless phone DT2926
Important
PIN code
Your phone is initially provided with a pre-set PIN code (Personal
Identification Number). You should change this PIN code to a
personal PIN code to prevent misuse.
To change the PIN code
Route: Settings » PhoneLock » ChangePIN
ChangePIN
Select
¦ÜÛ Press
EnterOldPIN
: is displayed.
z ¦ÜÛ Enter the current PIN code (default 0000) and press
Either
EnterNewPIN:
case, you have entered a number that does not match the current
PIN code.
or
Wrong PIN
is displayed. In the latter
z ¦ÜÛ Enter the four digits of the new PIN code and press
RepeatNewPIN
is displayed.
z ¦ÜÛ Enter the new PIN code again and press
Either
New PIN accepted
Note the new PIN code for future use
If you enter an incorrect new PIN code three times in a row, your
phone leaves this menu option.
In other situations, if you enter an incorrect PIN code three times in
a row, your phone is blocked and
displayed. See section “IPEI code” on page 8 to un-block your
phone.
or
Wrong New PIN
PIN Blocked, Unblock?
is displayed.
is
7BusinessPhone – Cordless phone DT292
Important
IPEI code
If your phone is blocked because an incorrect PIN code has been
entered three times, you can unlock it with the IPEI code
(International Portable part Equipment Identity). After entering the
IPEI code, you must enter a new PIN code.
The IPEI code is a unique code which has been assigned to your
phone. The IPEI code can be found in the
If your phone is blocked,
phone must be unblocked before it can be used again.
To display the IPEI code
Route: Information » ShowIPEI
PIN Blocked, Unblock?
ShowIPEI
menu.
appears. The
¦ÜÛ Select
ShowIPEI
Enter PIN
and press
: is displayed.
z ¦ÜÛ Enter the PIN code for your phone (default 0000) and press
The 13-digit IPEI code is displayed.
¦ÜÛ Press to leave this menu
Note: Write down the IPEI code for future use. If you cannot
retrieve the IPEI code, please contact your system
administrator. Keep the IPEI code secret to prevent misuse
of your phone.
Un-block the DT292
¦ÜÛ Press
Backdoor:
is displayed.
z ¦ÜÛ Enter the IPEI code and press
EnterNewPIN:
is displayed.
z ¦ÜÛ Enter the four digits of the new PIN code and press
RepeatNewPIN
is displayed.
z ¦ÜÛ Enter the new PIN code again and press
Either
New PIN accepted
latter case, the new PIN and the code you have just entered do not
match. If
again.
New PIN accepted
or
Wrong New PIN
appears, you can use the phone
is displayed. In the
BusinessPhone – Cordless phone DT2928
Important
Networks (menu option)
The menu option Networks should only be used for administration
purposes by Ericsson service staff. Using this menu option may
cause a logout from the DECT/GAP network, and no further calls
will be possible.
Note: In case of a logout, the phone must be logged on
again by a service technician.
9BusinessPhone – Cordless phone DT292
Description
Description
10
19
1
2
Work 4711
07-Jul 11:32
3
4
5
6
7
8
9
18
17
11
12
13
14
15
16
BusinessPhone – Cordless phone DT29210
1Volume Up
Off-hook: raise earpiece volume. See section “Adjustments” on page 81.
2Volume Down
Off-hook: lower earpiece volume. See section “Adjustments” on page 81.
3Off-hook / Yes
Answer call, accept.
4 Clear (C) / Mute
Delete latest entered digit. Backspace when editing text. Cancel a
menu option. Microphone, ringer and warning on/off, see sections
“During Calls” on page 26 and “Adjustments” on page 81.
5 Control key (up)
Scroll up through menus or name list. Move left through the
choices.
61 / Space
Space when editing text. See section “Integrated Phonebook” on
page 70.
7 Battery (rear side)
See section “Installation” on page 91.
8 Star / Pause / Text case
Insert a dial tone pause. Upper/lower case in text mode. See
section “Integrated Phonebook” on page 70.
Description
9Microphone
10 Warning light
Ringing, message waiting, battery low, exit cover area.
11 Earpiece
Please note: The phone may retain small magnetic
articles around the earpiece region.
12 Display (3 rows)
Display at rest. Work is the network name and 132 is (your)
extension number. See section “Display info” on page 13.
13 On/Off / On-hook / No
Switch on/off, end call, one menu back. Cancel a menu option.
14 Control key (down)
Scroll down through menus, name list. Move right in choices.
11BusinessPhone – Cordless phone DT292
Description
15 Keypad
16 Hands-free
Activate hands-free speaking. See sections “Incoming Calls” on
page 17, “Outgoing Calls” on page 20 and “During Calls” on
page 26.
17 R/Message
Put call on hold (inquiry), take call off hold or enter the message
system. See section “During Calls” on page 26.
18 Accessory connectors
See section “Installation” on page 91.
19 Loudspeaker (rear side)
For hands-free speaking function. See sections “Incoming Calls” on
page 17, “Outgoing Calls” on page 20 and “During Calls” on
page 26.
BusinessPhone – Cordless phone DT29212
Display info
The display gives you visual feedback on all actions that you
perform, and also textual warnings. The upper two rows are text
rows (12 possible characters in each row), showing menus that you
can access, names and numbers that you edit or dial, your phone
ID etc. The lower row displays different statuses, visualised by
icons.
The DT292 display
Signs in the text rows
> Menu pointer
Shows the menu that can be accessed by pressing the YES key.
Description
< Number to long for display
There are more digits to the left.
- Dash
Indicates that a pause is programmed in the telephone number.
CallList icon
Marks an entry in the CallList. Three different call types are
displayed:
<- Incoming call
-> Outgoing call
X Missed call
! Exclamation Mark
Marks an unread entry in an entry list.
13BusinessPhone – Cordless phone DT292
Description
Display icons
Signal strength
On when your phone is locked to the system. The bars indicate
reception quality. Four bars indicate optimal reception.
Ringer off
Ringing signal muted or microphone off.
Key lock
Keys are locked.
Call
On when your phone is off hook and flashes during ringing.
Message
Message received.
Call info
New unanswered entry in the MissedCalls list.
Battery gauge
The battery cells are flashing sequentially when the battery is being
charged and is on when charging is completed. Indicates the
amount of talk and standby time left.
Note: An alarm sounds when there is less than 15 minutes
calling time left in the battery.
Additional display features
Depending on which network you are connected to, additional
display features are available. For example displaying of date and
time. Ask your system administrator if you require additional display
features.
BusinessPhone – Cordless phone DT29214
Description
Menu structure
The available phone specific functions and network functions can
be accessed via the DT292 menus.
L or M Press to access the on hook menu when in stand-by mode or
Menu Structure
Options available when “on hook”
PhoneBook
Find&Call
Store
Find&Edit
DeleteAll
Options available when “off hook”
Find&Call
CallList *
AddNew
AddCallList
Edit
Delete
Settings
Alarm *
AutoKeyLock
Alerts
PhoneLock
MasterReset
Language
MessageKey
Display
GotoDTMF *
DTMF-Long *
to access the off hook menu during a call (see below)
Networks Information
SetAlarm
AlarmOff
RingVolume
RingType
KeySound
DiscreetRng
Vibrator
PowerOn
Subscript
ChangePIN
Mess.KeyNo
Light
Contrast
Internal
External
CallBack
Message
On
Off
OnIfSilent
On
Off
LM
.i Make selection. Move to submenu.
,| Move to previous menu.
ë
Note * Available under certain circumstances.
SelectNet
Priority *
Rename
Delete
Subscribe
Move within a menu.
Move to idle display.
CallList *
MissedCalls *
LastCall *
TotalCalls
ShowIPEI
Navigation keys
Cancel
Confirm Back
Left/Up
ÜÛ
L
ë
ÚÙ
M
Right/Down
15BusinessPhone – Cordless phone DT292
Switching On/Off
Switching On/Off
Switch on the DT292
ÚÙ Press until the display lights up
If the phone does not switch on or the battery icon starts flashing,
the battery is low. Charge the battery. While charging you can still
use your phone.
Note: If the signal strength icon is off and the message
No network is displayed you cannot make or answer calls.
Switch off the DT292
Note: During calls, you cannot switch off your phone.
ÚÙ Press until the display turns blank
Your phone is switched off.
BusinessPhone – Cordless phone DT29216
Incoming Calls
Incoming Calls
A ringing signal indicates an incoming internal- or external call.
You can also see who has called you in the CallList.
Answer calls
The ringing type tells you whether the call is an internal, external or
call-back call and the display indicates an incoming call.
Display example:
InternalCall
4736
If the number is stored in the integrated Phonebook, the associated
name is shown instead.
ÜÛ Press to answer
If you do not answer the call, the number is stored as a missed call
in the CallList. See section “CallList” on page 18.
Note: Calls can be answered at any time, no matter if you
are programming, or keying in a number etc.
Handsfree
> Press to answer the call in handsfree speaking mode
You are connected to the caller via the loudspeaker and
microphone.
17BusinessPhone – Cordless phone DT292
Incoming Calls
End the call
ÚÙ Press
The duration time of the call is shown.
Mute ring sound or warning sound
If the phone rings or a warning sounds at an inconvenient moment
you can temporarily suppress the sound:
ë Press to turn off the ringing for the moment
The ring off icon appears.
ExternalCall
Anna
Even with the sound off, you can still answer the call. The warning
light and hook icon keep flashing. If you do not answer the call, the
number is stored as a missed call in the CallList. To turn off the ring
sound permanently, see section “Volume control” on page 81.
Note: If you decide not to answer the call, press the NO
key. The call is rejected and there is no entry in the CallList.
CallList
The last 20 dialled numbers, missed calls and answered calls are
stored in the CallList (if supported by the network).
The different call types in the CallList are marked with the following icons:
<- Incoming call
-> Outgoing call
X Missed call
Note: An exclamation mark (
means that you have not read that entry yet.
BusinessPhone – Cordless phone DT29218
!) after an entry number
When there are new unanswered calls, the call info icon is
displayed and the display shows:
Check
Who Called?
ÚÙ Press if you do not want to return a call
To return a call
Incoming Calls
ÜÛ Press shortly
The CallList including dialled numbers, missed calls and answered
calls appears. Each entry in the list is displayed with a number in
the upper left corner of the display. The phone beeps if there are no
names or numbers available for redial.
1 X 05-Mar
Sabrina!
L or M Scroll until you have the right number or name
ÜÛ Press to dial the selected number
Tip: If you press the C/MUTE key instead of the YES key,
you can edit the number before dialling.
You can also access the CallList via the
Route: Information » CallList
The
CallList menu is only displayed, if names or numbers are
available for returning a call.
You can permanently store the numbers from your CallList in your
integrated Phonebook. See section “Add numbers from the
CallList” on page 75.
CallList
menu.
19BusinessPhone – Cordless phone DT292
Outgoing Calls
Outgoing Calls
Sometimes you make a call but the person is not available.
These functions will help you in your attempts to establish contact
with the called party.
You can also make a call via the Phonebooks, see section
“Integrated Phonebook” on page 70 or “System Phonebook” on
page 76.
Make calls
z Enter either a directory number to make an internal call.
Or:
0z Enter the digit(s) for external line access and the desired
public number.
Note: Which digit to press for external line access depends
on the configuration of the system.
The display shows the entered number, for example:
00535554505
ÜÛ Press when the number is correct
Your phone will go off hook and dial the number.
BusinessPhone – Cordless phone DT29220
Notes:
Correct a wrong entry by pressing the C/MUTE key.
If you decide not to make the call while keying in the
number, press the NO key to stop.
If you receive a call while keying in the number, simply press
the YES key to answer.
You can make your calls faster by using abbreviated
numbers or dial-by-name. See section “Abbreviated
Numbers” on page 51.
Off hook dialling
If you prefer to dial a number off hook:
ÜÛ Press and hold and wait for the dial tone
Note: A short press activates the CallList.
z Enter the number and wait for a connection
0:00:23
00535554505
Outgoing Calls
Handsfree
While you are waiting for a connection, dial tone or during the call:
> Press to switch the call to handsfree speaking mode
You are connected to the caller via the loudspeaker and
microphone.
To end calls
ÚÙ Press to end the call
The duration of the call is displayed.
21BusinessPhone – Cordless phone DT292
Outgoing Calls
Last External Number Redial
When you initiate an external call the system automatically stores all
the dialled digits, irrespective of whether the call was successful or
not.
***ÜÛ Press to redial the last dialled external number
The display will show the dialled number.
Redial number from CallList
Dialled numbers are stored in the CallList (if supported by the
network).
ÜÛ Press shortly
The CallList including dialled numbers, missed calls and answered
calls appears. Each entry in the list is displayed with a number in
the upper left corner of the display. The phone beeps if there are no
names or numbers available for redial.
L or M Scroll until you have the right number or name
ÜÛ Press to dial the selected number
Tip: If you press the C/MUTE key instead of the YES key,
you can edit the number before dialling.
You can also access the CallList via the
Route: Information » CallList
The
CallList menu is only displayed, if names or numbers are
available for returning a call.
You can permanently store the numbers from your CallList in your
integrated Phonebook. See section “Add numbers from the
CallList” on page 75.
For more information about the CallList, see section “CallList” on
page 18.
CallList
menu.
BusinessPhone – Cordless phone DT29222
Automatic Call-back
You call an extension and receive busy tone or get no answer.
This can also be used if no external line is free:
5 Press
Verification tone.
Note: The number for automatic callback may differ from
country to country, see table “Alternative programming for
Automatic Callback, Camp-on, Intrusion” on page 80.
Outgoing Calls
ÚÙ Press
You are called back if the extension finishes the ongoing call or the
next time the extension finishes a new call. You have to answer
within eight seconds otherwise the Call-back service is cancelled.
Busy extension
You call an extension and receive busy tone.
Camp-on
You can notify a busy extension of your call by a muted ringing call
(if this function is allowed).
4 Press to camp-on
Stay off hook. When the called extension replaces the handset it
will be called automatically.
Note: If you receive the busy tone again, the desired
extension does not allow Camp-on.
The number for Camp-on may differ from country to
country, see table “Alternative programming for Automatic
Callback, Camp-on, Intrusion” on page 80.
23BusinessPhone – Cordless phone DT292
Outgoing Calls
Intrusion
You can intrude on an ongoing call on a busy extension (if this
function is allowed).
8 Press to intrude
Intrusion tone is heard and a three-party call is established.
When the called extension replaces the handset and you keep off
hook, the called extension will be recalled automatically.
Note: If you still hear the busy tone, then your extension
does not have the authority to intrude or the desired
extension is protected against Intrusion.
The number for intrusion may differ from country to country,
see table “Alternative programming for Automatic Callback,
Camp-on, Intrusion” on page 80.
BusinessPhone – Cordless phone DT29224
Outgoing Calls
Call Statistics
Your phone can tell you the duration of your last call and display the total
time of all external calls made.
To see the time spent on your last call
Route: Information » LastCall
LastCall
ÜÛ Press
ÜÛ Press to leave this menu
TotalCalls
ÜÛ Press
ÚÙ Press to leave this menu
ÜÛ Press to delete the entry from the list
Select
The length of the last call is displayed in hours, minutes and seconds.
To see the time spent on all outgoing external calls
Route: Information » TotalCalls
Select
The total time of all external calls made is displayed in hours,
minutes and seconds.
or
25BusinessPhone – Cordless phone DT292
During Calls
During Calls
The BusinessPhone Communication Platform allows you to handle
calls in many different ways. You can for instance make an inquiry,
transfer the call or create a conference, mute the microphone and
ringer, change the dial mode or put the call on hold to perform
other tasks.
Transfer and Inquiry
You have an ongoing internal or external conversation and you
want to transfer the ongoing call.
B Press to put the current call on hold
Dial tone.
Tip: You can also use the
options.
Z Enter the number of the third party.
You can transfer the call before answer or wait for answer.
Note: Make sure, that you are connected to the desired party.
Please read the notes and warnings in section “Useful Hints”
on page 90.
B2 Press to switch between calls
Note: Sometimes the R key must be pressed twice.
Whether you can put internal calls on hold or transfer calls
to external lines depends on your PBX. Consult your system
administrator.
or
ÚÙ Press to transfer the call
BusinessPhone – Cordless phone DT29226
Find&Call or CallList menu
During Calls
Transfer to a busy extension
You can even transfer calls to busy extensions. The other party will
hear a muted signal (Camp-on), and the call will be extended, as
soon as the ongoing call is terminated (if Camp-on is allowed).
Call-back
You are called back, if you have transferred an external call and the
other extension has not answered the call within a certain time.
Your phone will ring again.
Conference
You have an ongoing conversation and you want to establish a
telephone conference.
B Press
Dial tone.
Z Enter the number of the third party.
B3 Press to establish a three party conference
Now you have established a three party conference. To mark the
conference, all conference members will hear a periodical
conference tone.
Repeat the procedure to include other persons to the
conference
In this way, you can include up to six parties in a conversation.
How many of them can be external callers depends on the
programming of the system.
ÚÙ Press to leave the conference
27BusinessPhone – Cordless phone DT292
During Calls
Handsfree speaking
You can switch to handsfree speaking (and back to standard
speaking procedure) at any time during a call.
> Press to switch handsfree speaking on or off
GoToDTMF
ÜÛ Press
DTMF-Long
ÜÛ Press
During handsfree speaking, you are connected to the caller via the
loudspeaker and microphone.
Dial mode
If your phone system normally uses pulse dialling you can switch
between long and short DTMF tones if required. For some
teleservices the standard tones sent out by the phone are too
short. In this case the phone must be switched to long tones.
To switch the phone to short tones
Select
The phone now uses short DTMF tones.
To switch the phone to long tones during a call
Select
The phone switches to long tones for the duration of the call. If the
phone is set to long tones, the tones are transmitted for the same
length of time as you keep the keys pressed down.
Send a dial tone pause while dialling on hook
* Press for one second
BusinessPhone – Cordless phone DT29228
Mute microphone
To mute the microphone, during an ongoing conversation:
During Calls
ë Press
The caller will not hear the conversation in your room.The ring off
icon indicates that the microphone is off.
ExternalCall
Anna
ë Press again, to turn the microphone on
Note: It is advised to use this feature instead of putting a
call on hold. A call on hold may be diverted to your operator,
directly or after some time.
Call Waiting
If you hear the Call Waiting tone during an ongoing conversation,
another person is trying to contact you.
To terminate the ongoing call and answer the waiting call
ÚÙ Press to finish the ongoing call
The waiting call is signalled on your phone.
ÜÛ Press to answer the new call
Note: The Call Waiting function might be blocked for use on
your extension (programmed by system administrator).
29BusinessPhone – Cordless phone DT292
During Calls
Send Message
To send a message to an extension when you receive busy tone or
get no answer.
Call-back
To send a Call me message.
9# Press to send
Voice
To send a voice message.
99 Press and speak
* Press to play-back and listen to your recording
9 Press and speak to re-record
# Press to send
BusinessPhone – Cordless phone DT29230
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