Ericsson DT292 User Manual

DT292

Cordless Phone for MD110 Communication System

User Guide

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Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings:

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EN/LZT 103 70 R1A © Ericsson Enterprise AB 2004

DT2922

Table of Contents

Welcome ..........................................................4

Important .........................................................6

Description ..................................................... 12

Switching On/Off ............................................21

Free Seating (optional) ....................................22

Incoming Calls ...............................................23

Outgoing Calls ...............................................26

Phone Book ...................................................38

Call List ..........................................................46

During Calls ....................................................48

Call Forwarding .............................................. 53

Absence Information (optional) .......................62

Messages ...................................................... 64

Group Features .............................................. 68

Other Useful Features .....................................70

Settings ..........................................................75

Installation ......................................................86

Troubleshooting ..............................................92

Glossary .........................................................94

Index .............................................................. 95

Table of Contents

3DT292

Welcome

Welcome to the user guide for the DT292 cordless phones in the Ericsson MD110 communication system. It is a state-of-the-art business communications system. Its alliance of features and facilities effectively improves communications for virtually any kind of organization.

There is a line of telephones designed for easy use in every situation to take full advantage of these advanced features and facilities.

Your phone is menu driven. By use of certain keys you get access to frequently used functions and numbers, see section “Description” on page 12.

Some markets use differing codes for some functions. In this guide, all functions are described using the most common code.

The user guide describes the facilities of the DT292 cordless phone as it is programmed at delivery from the factory. There may be some differences in the way your phone is programmed. Please consult your system administrator if you need further information.

The latest version of this user guide can also be downloaded from:

http://www.ericsson.com/enterprise/library/manuals.shtml.

If you would like to practise the handling of the phone, you can try the “Ericsson Enterprise End User Training On Telephones”, available at:

http://ericsson.tripnet.se/learngatestore/courses/EndUser/ Usertool/index.htm.

To start practising, select the option “Ericsson Enterprise eLearning”, and then select your type of phone.

DT2924

Welcome

Copyright

All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.

If this publication is made available on Ericsson´s homepage, Ericsson gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Ericsson will not be liable for any damages arising from use of an illegal modified or altered publication.

Warranty

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Declaration of Conformity

Hereby, Ericsson Enterprise AB, SE-131 89 Stockholm, declares that this telephone is in conformity with the essential requirements and other relevant provisions of the R&TTE directive 1999/5/EC.

Details to be found at: http://www.ericsson.com/sdoc

5DT292

Important

This section contains information that is important to know before you start to use the DT292 phone and its functions.

Note: This user guide describes the supported MD110 communication system functions together with the most commonly used phone-specific functions. All phone-specific functions are listed in the menu structure, see section “Menu

structure” on page 20.

Preparing for use

Before using the DT292 the first time you have to charge and connect the battery, see section “Preparing for use” on page 87.

Note: Place the DT292 in the charger and charge it for at least 4 hours before using it the first time.

DT2926

PIN code

Your phone is initially provided with a pre-set PIN code (Personal Identification Number). You should change this PIN code to a personal PIN code to prevent misuse.

To change the PIN code

ChangePIN Select.

Important

Route: Settings » PhoneLock » ChangePIN

ÜÛ Press.

EnterOldPIN: is displayed.

Z ÜÛ Enter the current PIN code (default 0000) and press.

Either

EnterNewPIN: or Wrong PIN is displayed. In the latter

case, you have entered a number that does not match the current PIN code.

Z ÜÛ Enter the four digits of the new PIN code and press.

RepeatNewPIN is displayed.

Z ÜÛ Enter the new PIN code again and press.

Either

New PIN accepted or Wrong New PIN is displayed.

Note the new PIN code for future use.

If you incorrectly enter a new PIN code three times in a row, your phone leaves this menu option.

In other situations, if you enter an incorrect PIN code three times in a row, your phone is blocked and displayed. See section “IPEI code” on page 8 to unblock your phone.

PIN Blocked, Unblock? is

7DT292

Important

IPEI code

If your phone is blocked because an incorrect PIN code has been entered three times, you can unlock it with the IPEI code (International Portable part Equipment Identity). After entering the IPEI code, you must enter a new PIN code.

The IPEI code is a unique code which has been assigned to your phone. The IPEI code can be found in the

If your phone is blocked, phone must be unblocked before it can be used again.

To display the IPEI code

Route: Information » ShowIPEI

PIN Blocked, Unblock? appears. The

ShowIPEI menu.

ÜÛ Select ShowIPEI and press.

Enter PIN: is displayed.

Z ÜÛ Enter the PIN code for your phone (default 0000) and press.

The 13-digit IPEI code is displayed.

ÜÛ Press to leave this menu.

Note: Write down the IPEI code for future use. If you cannot retrieve the IPEI code, please contact your system administrator. Keep the IPEI code secret to prevent misuse of your phone.

Unblock the DT292

ÜÛ Press.

Backdoor: is displayed.

Z ÜÛ Enter the IPEI code and press.

EnterNewPIN: is displayed.

Z ÜÛ Enter the four digits of the new PIN code and press.

RepeatNewPIN is displayed.

Z ÜÛ Enter the new PIN code again and press.

Either

New PIN accepted or Wrong New PIN is displayed. In the

latter case, the new PIN and the code you have just entered do not match. If again.

New PIN accepted appears, you can use the phone

DT2928

Important

Guidelines

Consider these suggestions and guidelines to keep your phone in good shape and working properly.

Note: The phone does not contain user serviceable parts. If your phone requires service you should return it to the supplier or retailer from whom it was bought.

Intrinsic safety

The DT292 phone is not specified as intrinsically safe, so do not use it in areas with a danger of explosion.

Treatm en t

• Avoid exposing in direct sunlight or close to other heat sources.

• Protect your phone from aggressive liquids and vapours.

• Keep the phone away from strong electromagnetic fields.

• Keep the phone away from moisture.

Battery handling

• Do not immerse the battery into water or throw into fire.

• Use the prescribed desktop charger for charging. Charge the battery for at least one hour the first time you use the battery.

Cleaning

Clean the phone only with a soft, water dampened cloth. Using soap or any other cleaning materials may discolor or damage the phone.

9DT292

Important

Accessibility and voice quality

The base network is not always available. If you do not get in contact with your system, contact your system administrator. For best voice quality, avoid positioning near computer, radio or similar euqipment.

Operating area

You can use your cordless telephone in the area that is covered by the network. Outside this area you will lose contact with the telephone network. The signal strength icon will disappear and

network will be displayed.

Out of coverage

When you leave the system's coverage area there will be a short beep and a lamp indication.

When re-entering the coverage area it can take a couple of minutes before the phone automatically has registered into the system.

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Important

Networks (menu option)

The menu option Networks should only be used for administration purposes by service staff. Using this menu option may cause a logout from the DECT/GAP network, and no further calls will be possible.

Note: In case of a logout, the phone must be logged on again by a service technician.

11DT292

Description

Work 4711 07-Jul 11:32

3 4 5

DT29212

1Volume Up

Off-hook: raise earpiece volume. See section “Settings” on page 75.

2Volume Down

Off-hook: lower earpiece volume. See section “Settings” on page 75.

3Off-hook / Yes

Answer call, accept.

4 Clear (C) / Mute

Delete latest entered digit. Backspace when editing text. Cancel a menu option. Microphone, ringer and warning on/off, see sections “During Calls” on page 48 and “Settings” on page 75.

5 Control key (up)

Scroll up through menus or name list. Move left through the choices.

61 / Space

Space when editing text. See section “Phone Book” on page 38.

7 Battery (rear side)

See section “Installation” on page 86.

8 Star / Pause / Text case

Insert a dial tone pause. Upper/lower case in text mode. See section “Phone Book” on page 38.

Description

9Microphone

10 Warning light

Ringing, message waiting, battery low, exit cover area.

11 Earpiece

Please note: The phone may retain small magnetic

articles around the earpiece region.

12 Display (3 rows)

Display at rest. Work is the network name and 132 is (your) extension number. See section “Display information” on page 16.

13 On/Off / On-hook / No

Switch on/off, end call, one menu back. Cancel a menu option.

14 Control key (down)

Scroll down through menus, name list. Move right in choices.

13DT292

Description

15 Keypad

16 Handsfree

Activate handsfree speaking. See sections “Incoming Calls” on page 23, “Outgoing Calls” on page 26 and “During Calls” on page 48.

17 R/Message

Put call on hold (inquiry), take call off hold or enter the message system. See section “During Calls” on page 48.

18 Accessory connectors

See section “Installation” on page 86.

19 Loudspeaker (rear side)

For handsfree speaking function. See sections “Incoming Calls” on page 23, “Outgoing Calls” on page 26 and “During Calls” on page 48.

Phone signals

The cordless phone is signalling certain events audibly and visually as described below.

Signal Meaning

Red warning light Incoming call

Message waiting Battery almost empty Cordless phone out of range or not connected

The cordless phone also generates audible ring signals, alarm signals and warning tones, and key clicks.

Sound Meaning

Ring signal Incoming call Alarm signal 4 short beeps every 30 seconds: battery almost

Key click You hear this each time you press a key (when

Warning tone You have pressed a key which has no function.

empty 4 short beeps every 2 minutes: Cordless phone out of range or not connected

selected). See section “Key Sound” on page 81.

DT29214

Dial tone

Special dial tone

Ringing tone or queue tone

Busy tone

Congestion tone

Number unobtainable tone

Description

To ne s

The following different tones are sent from the exchange to your phone.

Tone characteristics

The tones shown in this section are the most used tones worldwide. Many markets use a differing tone for one or more situations.

Call waiting tone

Intrusion tone

Conference tone every 15 seconds (to all parties)

Verification tone

Warning tone, expensive route

15DT292

Description

Display information

The display gives you visual feedback on all actions that you perform, and also textual warnings.

The upper two rows are text rows (12 possible characters in each row), showing menus that you can access, names and numbers that you edit or dial, your phone ID etc. The lower row displays different statuses, visualized by icons.

The DT292 display:

The following display examples show the different states of your phone.

Idle phone

Depending on the state and setting of your phone, different information can be shown.

Normal:

Work 4328 16-Mar 10:22

Work is the programmed name of your network and can be

renamed to something more suitable, i.e. your first name, company name, etc. To rename your network, contact your system administrator. To the right of the display is your own extension number.

Note: Date and time is only available for newer versions of the exchange.

Follow-me activated:

4328 > 4444

The display shows your own extension number 4328 diverted to extension number 4444.

DT29216

Description

Outgoing call

Normal outgoing call: When you make an outgoing call, both the connection state and

the dialled number or name are displayed:

Calling 33 3 3

When the call is answered:

33 3 3

Diverted call: If the dialled number is diverted, the diversion information is shown.

For example, the display shows the dialled number 3333 (Smith) diverted to 4444 (Brown):

44 4 4 > 3333

When the diverted call is answered, only the number of the answering position is displayed:

Calling SMI T H

BRO W N > S M I T H

44 4 4

17DT292

Description

Incoming call

Normal incoming call: If available, the number or the name of the caller is displayed. The

examples show an incoming call:

3333 SMITH

When you have answered the call, the caller's number is moved to the right of the display.

Diverted call: A diversion indicator in front of the number or the name tells you

that the call is diverted to your phone. For example, the display shows that number 3333 (Smith) was dialled, but the call was diverted to you:

>3333 >SMITH

When you have answered the call, the display shows only the caller's number.

Signs in the text rows

> Menu pointer / Diversion indicator

Shows the menu that can be accessed by pressing the YES key. When displayed before a name or number it indicates that the phone is diverted to another extension.

< Number too long for display

There are more digits to the left.

Call list icon

Marks an entry in the Call list. Three different call types are displayed:

<- Incoming call

-> Outgoing call

X Missed call

! Exclamation Mark

Marks an unread entry in an entry list.

DT29218

Description

Display icons

Signal strength

On when your phone is locked to the system. The bars indicate reception quality. Four bars indicate optimal reception.

Ringer off

Ring signal muted or microphone off.

Key lock

Keys are locked.

Call

On when your phone is off-hook and flashes during ringing.

Message

Message received.

Call info

New unanswered entry in the MissedCalls list.

Battery gauge

The battery cells flash sequentially while the battery is charging and remain solid when charging is complete. Indicates the amount of talk and standby time left.

Note: An alarm sounds when there is less than 15 minutes calling time left in the battery.

Additional display features

Depending on which network you are connected to, additional display features are available. For example, displaying the date and time. Ask your system administrator if you require additional display features.

19DT292

Description

Menu structure

The available phone-specific functions and network functions can be accessed via the DT292 menus.

L or M Press to access the on-hook menu when in idle state or to

Menu Structure

Options available when “on-hook”

PhoneBook

Find&Call

Store

Find&Edit * DeleteAll

Messages x

Voice: x Mailbox

AddNew AddCallList

Edit Delete

Move within a menu.

ÜÛ Make selection.

Move to submenu.

ÚÙ Move to previous menu.

Move to idle display.

Options available when “off-hook”

Find&Call CallList *

GoToDTMF *** DevServices *

access the off-hook menu during a call (see below).

Settings

Alarm

AutoKeyLock

Alerts

PhoneLock MasterReset Language

MessageKey

Display

Notes: * Available under certain conditions (e.g. entries stored). **Only to be used by system administrator

***Alternative menu DTMF-Long is not applicable for MD110.

SetAlarm AlarmOff *

RingVolume

RingType

KeySound DiscreetRng

Vibrator

PowerOn Subscript ChangePIN

Mess.KeyNo

Light Contrast

Networks

SelectNet Priority * Rename Delete Subscribe

Internal External CallBack Message

OnIfSilent On Off

Information

CallList * MissedCalls * LastCall * To ta lC a ll s ShowIPEI DevServices *

Navigation keys

Cancel

Confirm Back

Left/Up

ÜÛ

ÚÙ

Right/Down

DT29220

Switching On/Off

Switch on

Switching On/Off

ÚÙ Press until the display lights up.

If the phone does not switch on or the battery icon starts flashing, the battery is low. Charge the battery. While charging you can still use your phone.

Note: If the signal strength icon is off and the message

No network is displayed you cannot make or answer calls.

Switch off

Note: During calls, you cannot switch off your phone.

ÚÙ Press until the display turns blank.

Your phone is switched off.

21DT292

Free Seating (optional)

The Free Seating function is used for persons who have an office extension number but no telephone set of their own. For example, flexible office workers, persons mostly outside the office, etc. As a free seating user and working from the office, you log on to any free telephone set that temporarily will be assigned with your extension number and your system authorities.

To log on

*11* Dial.

Z* Enter the authorization code and press.

Z#ÜÛ Enter your extension number and press.

Wait for the call icon to stop flashing.

ÚÙ Press to finish the procedure.

The display shows your phone number.

To log off

#11#ÜÛ Dial and press.

Wait for the call icon to stop flashing.

ÚÙ Press to finish the procedure.

DT29222

Incoming Calls

A ring signal indicates an incoming call and the warning light flashes quickly. The ring type can tell you whether the call is an internal, external or callback call and the display indicates an incoming call.

The twenty last received/dialed/missed phone numbers are stored in the Call list, see section “Call List” on page 46.

Answer calls

Display example:

4736

If the number is stored in the Phone book, the associated name is shown instead.

ÜÛ Press to answer.

If you do not answer the call, the number is stored as a missed call in the Call list. See section “Call List” on page 46.

Note: Calls can be answered at any time, no matter if you are programming, or keying in a number etc.

23DT292

Incoming Calls

Mute ring sound or warning sound

If the phone rings or a warning sounds at an inconvenient moment you can temporarily suppress the sound:

ë Press to turn off the ringing for the moment.

The ring off icon appears.

Anna

Even with the sound off, you can still answer the call. The warning light and hook icon keep flashing. If you do not answer the call, the number is stored as a missed call in the Call list. To turn off the ring sound permanently, see section “Volume control” on page 75.

Note: If you decide not to answer the call, press the NO key. The call is rejected and there is no entry in the Call list.

Reject the call

If you do not want to take the call, when the phone rings:

ÚÙ Press to reject the call.

The call is disconnected.

Handsfree

> Press to answer the call in handsfree speaking mode.

You are connected to the caller via the loudspeaker and the microphone.

End the call

ÚÙ Press.

The duration time of the call is shown.

DT29224

On another extension

You can answer a call to a phone in another room.

Incoming Calls

Z ÜÛ Call the ringing extension and press.

Busy tone.

8 Press.

Note: France press

Call list

The last 20 dialled numbers, missed calls and answered calls are stored in the Call list (if supported by the network). See section “Call List” on page 46.

4; Sweden press 6

25DT292

Outgoing Calls

Make calls

You can also make a call via the Phone book, see section “Make a

call” on page 39.

Z ÜÛ Enter the phone number and press.

The number is shown in the display. Your phone will go off hook and establish the connection. The number is stored in the Call list.

The number may be any of the following:

• an extension number,

• an external number, preceded by the digit or digits for external call access.

Notes:

Correct a wrong entry by pressing the C/MUTE key. If you decide not to make the call while keying in the number, press the NO key to stop.

If a pause is required in the number, it is added by making a long press on the the number.

Enter + for international calls by making a long press on

You can make your calls faster by using the Call list or adding frequently used numbers to the Phone book. See sections “Call List” on page 46 and “Phone Book” on page 38.

If you receive a queue tone when the digit or digits to get an external line are dialed (optional function Least Cost Routing is used in the system), keep waiting. Once a line becomes free you will receive a dial tone. If a warning tone is heard, the selected line is marked “Expensive”.

* key. The pause is indicated with a - in

DT29226

Off-hook dialling

If you prefer to dial a number off-hook:

ÜÛ Press and hold and wait for the dial tone.

Note: A short press activates the Call list.

Z Dial the number and wait for a connection.

0:00:23 00535554505

Handsfree

While you are waiting for a connection, dial tone or during the call:

Outgoing Calls

> Press to switch the call to handsfree speaking mode.

You are connected to the caller via the loudspeaker and microphone.

End the call

ÚÙ Press.

The duration of the call is displayed.

Call list

The last 20 dialled numbers, missed calls and answered calls are stored in the Call list (if supported by the network). See section “Call List” on page 46.

27DT292

Outgoing Calls

Number presentation restriction

If you do not want your name and number to be displayed to the person you are calling, you can use the following procedure.

Notes:

This function might be blocked for use on your extension (programmed by your system administrator).

The number presentation restriction is only valid for the ongoing call, i.e. the procedure has to be repeated the next time you want to use it.

*42#ÜÛ Dial and wait for a new dial tone.

Z Dial the number.

Instead of your name and number, the display on the called phone shows

Anonymous.

Individual external line

To make a call on a specific external line:

*0* Dial.

Z# Dial the individual external line number and press.

Z ÜÛ Dial the digit or digits to get an external line and the external

number and press.

DT29228

Outgoing Calls

Last External Number Redial

When you initiate an external call the system automatically stores all the dialled digits, irrespective of whether the call was successful or not.

***ÜÛ Press to redial the last dialed external number.

The display will show the dialed number.

Note: Sweden and Finland, dial

Call Statistics

Your phone can tell you the duration of your last call and display the total time of all external calls made.

To see the time spent on your last call

Route: Information » LastCall

LastCall Select.

* * 0.

ÜÛ Press.

The length of the last call is displayed in hours, minutes and seconds.

ÚÙ Press to leave this menu.

To see the time spent on all outgoing external calls

Route: Information » TotalCalls

TotalCalls Select.

ÜÛ Press.

The total time of all external calls made is displayed in hours, minutes and seconds.

ÚÙ Press to leave this menu.

ÜÛ Press to delete the entry from the list.

29DT292

Outgoing Calls

When you receive a busy tone

If you call an extension and receive a busy tone, or get no answer, or all external lines are busy, you can use any of the following methods:

Callback

If a called extension is busy or there is no answer:

6 Press.

Note: France, Sweden and Finland, press

ÚÙ Press to finish the procedure.

You are called back (recall ring signal) when the ongoing call is finished or the next time a new call is finished. You have to answer within eight seconds, otherwise the Callback service is cancelled. While waiting for the Callback, you can make and receive calls as usual.

ÜÛ Press when you are called back.

The system calls the extension.

Note: Callbacks can be activated on several extensions at the same time.

If all external lines are busy when the YES key is pressed after dialing the external number:

6# Press.

Note: France, Sweden and Finland, press

ÚÙ Press to finish the procedure.

When an external line becomes free you will be called back (recall ring signal). You have to answer within eight seconds otherwise the Callback service is cancelled. While waiting for the Callback, you can make and receive calls as usual.

ÜÛ Press when you are called back.

The system calls the external number.

Note: Only one Callback can be activated on a busy external line.

5 #.

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