Ergo Audrey-Sunshine, AUDREY User Manual

AUDREY

This is all you need

™

9/11 pdf 9/11/00 7:53 PM Page 1

Thank you for buying Audrey.

™

Audrey is the first of 3Com’s Ergo®line
of Internet appliances. The idea behind
Ergo (which means “therefore,” by the
way) is to start by asking people what
they really want technology to do for
them, then to invent appliances that
do exactly that, without the burden of
complicated and unnecessary functions.

You want it, therefore, we invent it.

Simple really.

Hello

™

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contents

set up 1

learn the basics 1
plug in 3
get started 5

sync with Palm

™

compatible devices 47

“How do I sync with

the Datebook?” 49

“How do I sync with

the Address Book?” 50

connect to the Internet 7

“I already have a dial-up

Internet access account.” 9

“I already have a broadband

Internet access account.” 13

“I need a new dial-up Internet access

account with AT&T WorldNet Service.” 15

controls 17

datebook 19
browser 25
address book 29
mail 35
channels 39
actions palette 41

accessories 57

troubleshooting 51

support resources 53

regulatory information 54

limited warranty 55

3Com Corporation
3800 Golf Rd.
Rolling Meadows, IL
60008

No part of this documentation may be reproduced in any form or by any means or used
to make any derivative work (such as translation, transformation, or adaptation) without
written permission from 3Com Corporation.

3Com Corporation reserves the right to revise this documentation and to make changes
in content from time to time without obligation on the part of 3Com Corporation to pro­vide notification of such revision or change.

3Com Corporation provides this documentation without warranty of any kind, either
express or implied, including, but not limited to, implied warranties of merchantability,
and fitness for a particular purpose. 3Com may make improvements or changes in the
product(s) and/or the program(s) described in this documentation at any time.

UNITED STATES GOVERNMENT LEGEND

If you are a United States government agency, then this documentation and the software
described herein are provided to you subject to the following:

All technical data and computer software are commercial in nature and developed solely
at private expense. Software is delivered as "Commercial Computer Software" as defined
in DFARS 252.227-7014 (June 1995) or as a "commercial item" as defined in FAR

2.101(a) and as such is provided with only such rights as are provided in 3Com’s stan­dard commercial license for the Software. Technical data is provided with limited rights
only as provided in DFAR 252.227-7015 (Nov. 1995) or FAR 52.227-14 (June 1987),
whichever is applicable. You agree not to remove or deface any portion of any legend
provided on any licensed program or documentation contained in, or delivered to you in
conjunction with, this user guide.

Copyright © 2000 3Com Corporation. All rights reserved.

3Com and Ergo are registered trademarks, and the Ergo logo, the 3Com logo, and
Audrey are trademarks of 3Com Corporation. HotSync is a registered trademark and
Palm and the HotSync icon are trademarks of Palm, Inc. America Online is a registered
trademark of America Online, Inc. CompuServe is a registered trademark of CompuServe,
Inc. AT&T WorldNet is a registered trademark of AT&T. Microsoft is a registered trade­mark of Microsoft Corporation. Netscape Navigator is a registered trademark of Netscape
Communications Corporation.

All other company and product names may be trademarks of theirective companies.

9/11 pdf 9/11/00 7:53 PM Page 4

2

set up

horizontal selection menus

Horizontal selection arrows allow you to
increase or decrease the value contained
in the text box between them. Tap the left
arrow to decrease the value or tap the right
arrow to increase the value.

vertical selection menus

Vertical selection menus allow you
to scroll through a range of values
included in the text box between
them. Tap the top arrow to scroll
up or tap the bottom arrow to
scroll down.

scroll bars

You will see scroll bars to the right and
bottom of certain windows (as in the window
shown to the right) that allow you to scroll to
view information that will not fit completely
inside a window. These scroll bars can be
moved left and right or up and down. To move
a scroll bar, either tap on the scroll bar and
then drag the stylus in the direction you wish
to scroll or tap on the arrows at the top and
bottom or left and right of the scroll bar to
scroll in the direction indicated by the arrow.

typing

Use the keyboard to enter information
into text boxes and text windows.
Audrey’s keyboard is wireless. The
keyboard should be used within reading
range of the screen to operate properly.
There should be no objects between the
keyboard and Audrey.

1

scroll controls

Scroll controls allow you to scroll up
or down through a list of items too long
to fit on a screen or in a window at one
time. Tap the top part of the control to
scroll items up or tap the bottom part
of the control to scroll the items down.

tapping

Hold Audrey’s stylus as you would a
pen. Lightly tap the screen element you
wish to select with the point of the stylus.
You do not need to tap the screen very
hard. Tapping or pressing down too hard
can damage the screen or degrade
screen image quality.

drop-down menus

Audrey’s drop-down menus have a down
arrow to the right of the menu display. Tap
directly into the text box or on the down
arrow to show the options available within
the menu. The item displayed in the text
window when the menu is collapsed is the
selected item.

learn the basics

set up

scribbling

Some text windows allow you to scribble
on the screen using the stylus, just as you
would with a pen on paper. Take care not
to press down too hard when writing to
avoid damaging the screen.

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4

set up

Connect the phone cord and power supply.

If you have a dial-up (analog phone line) Internet
connection or plan to enroll in one for use with
Audrey, plug one end of the included phone cable
into either of the telephone jacks on Audrey’s back
and the other end into your telephone wall jack.
Plug your telephone’s cord into the second phone
jack. Your phone will operate normally when
plugged into Audrey: you will hear it ring and be
able to make and receive calls without interruption.

Place the stylus into the receptacle on top.

3

4

*

Note: If you have a broadband (cable or DSL)
Internet connection,you will need the following:

• a 3Com USB Ethernet adapter (only 3Com
USB Ethernet adapters are supported)

• a USB cable (included with 3Com USB
Ethernet adapters)

• an Ethernet cable (not included)

The Ethernet cable connects your cable modem,
DSL modem,or Ethernet hub to the adapter and
the USB cable connects the adapter to one of
Audrey's two USB ports.

*

Note: If placed in the receptacle,the stylus
glows when you have new e-mail.

3

Put the batteries into the back of the keyboard.

Retract Audrey’s stand, pulling it completely
away from the body of the unit.

plug in

Find an installation location for Audrey.

Audrey should be placed near a power
outlet and a phone jack (or near your
Ethernet hub, cable modem, or DSL
modem if you have a broadband
connection). You’ll probably use Audrey
more if you put it in the kitchen, family
room, or the room that is the nerve center
of your home. Audrey can also be mounted
on the wall using the wall-mount bracket
(not included).

1

2

*

Note: Audrey was not meant for outdoor
use.Using Audrey outdoors risks damage
to its circuitry.Additionally,Audrey should not
be placed where it will be in direct sunlight for
extended periods of time or near sources of
heat (appliances,large light bulbs,heaters,etc.).

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6

set up

2

Adjust screen contrast.

After screen calibration is complete,
a slider controlling screen contrast
appears. Tap the slider with the
stylus and then drag it until you are
satisfied with the contrast. Tap “done”
when finished.

3

Enter your user information.

This information will be used to register
Audrey. Additionally, Audrey can use this
data to automatically fill in online forms,
speeding up tedious data entry at
Internet sites.

4

Enter your credit
card information.

You have the option of entering your
credit card information to help speed
up online transactions. However, if
you have concerns about the security
of your credit card information, you
can leave this screen blank and sim­ply tap “continue” to move on.

5

1

Calibrate the screen.

Screen calibration ensures that
when you tap on a specific screen
item, Audrey understands which
item you are attempting to tap. A tar­get appears in the upper left-hand
corner of the screen. Tap the center
of the target. Continue this process
as the target travels around all four
corners of the screen and, finally, to
the middle of the screen. After you
tap the center of the target when it
is in the middle of the screen, you
will see a button labeled “tap here
to save calibration.” Tap this button.

get started

Welcome!

Audrey starts up as soon as you con­nect the power supply. Soon after
powering on, you will see a welcome
screen. Tap anywhere on the screen
to move on to screen calibration.

*

If you miss the center of a target,
it will remain in the same position
until you have tapped its center.

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*

A DSL(Digital Subscriber Line) can
carry both voice and data information
over your existing phone line.A cable
modemprovides Internet access via
your cable TV line,and therefore this
may not tie up your phone line.DSL
can remain connected all of the time
so you never have to “dial up.”

8

connect to the Internet

“I already have a

dial-up Internet
access account.”

Tap this button if you already have
a dial-up Internet access account
using an analog modem. Then tap

“continue.” To configure Audrey to

your current ISP, turn to page 9.

*

A modem(short for modulator/
demodulator) translates the digital
signals from your computer into
analog signals that can travel over
the phone line.

“I already have a

broadband Internet
access account.”

Tap this button if you already have a
broadband Internet access account
using a DSL or cable modem. Then tap

“continue.” To configure Audrey to access

your DSL or cable connection, you will
need a 3Com USB Ethernet adapter. For
more information, turn to page 13.

*

To connect to the Internet,
you will need an Internet Service
Provider (or ISP).Just as you pay
the electric company to provide
your power,you pay an ISP to
bring the Internet into your home.

7

“I already have

Internet access
for my PC.”

“I don’t have

Internet access.”

“I would like a new

dial-up Internet access
account with AT&T
WorldNet Service.”

Tap this button if you DONOThave Internet access
and want to set up and account with AT&T WorldNet
Service. Tap “continue” and turn to page 15.

connect to the Internet

5

Do you have
Internet access?

In order to use Audrey, you need
Internet access. If you already have
Internet access, select the type of
Internet connection you have here.

If you already have a dial-up (analog
modem) or broadband (cable or DSL)
Internet access account, you can
probably set up that account for use
with Audrey. However, not all ISPs are
compatible with Audrey. For instance,
America Online®and CompuServe

®

are not compatible. For a list of
compatible ISPs visit 3Com.com/ergo
before continuing.

If you do not currently have Internet
access or your current ISP is not
compatible with Audrey, you may
want to choose the option here to
enroll in a new account with AT&T
WorldNet®Service, our preferred ISP.
If you want to start a new account
with an ISP other than AT&T WorldNet
Service, you should contact them now
to order service before continuing.

*

If you want to set up an account
with an ISP other than AT&T
WorldNet Service,contact that ISP
to order service.When you have your
new account information,press the
Actions Palette button,tap "Internet
Setup," and follow the instructions
on this page to set up that account.

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3

Do you need to dial
any extra numbers?

Your phone service may require you
to dial extra digits before dialing out
to your ISP. Buttons are provided for

“9”, to access outside lines, and “*70”,

to disable call waiting. These are com­monly required digits for Internet dial­ing. Tap either button if it applies.
If you need to enter additional digits,
tap inside the text field, type the digits,
and then tap “continue” to move on.

10

connect to the Internet

If Audrey could not connect
to your ISP,an error screen
will appear with information
about how to resolve your
connection issue.

*

2

Enter your home
phone number.

Tap inside the first of the three fields
to insert the cursor and then enter
your phone number with the keyboard,
using the TAB key to move between the
fields. Tap “continue” when finished.

4

Audrey will attempt to
dial out to your ISP.

If Audrey has successfully connected
to your ISP, you will see the “set date
and time” screen. Audrey will down­load the correct time from the Internet.
However, this time may not
be correct for your time zone. Make
any necessary changes on this screen.
Tap “done” to continue. Next, a dialog
box announcing that your Channels
are being updated appears. (Audrey
sets up a default download schedule
to update your Channels, check for
e-mail, and update the time. You can
learn how to modify this schedule
using the Actions Palette on page 41).
Although there is a “cancel” button on
this dialog box, we recommend that
you allow Audrey to update your
Channels now so that they work faster
when you access them later. To learn
more about how to use Audrey’s con­trols and personalize them for
your family, turn to page 17.

9

“Ialready have a dial-up Internet access account.”

1

Enter your username
and password.

Tap inside the first text field to
insert the cursor and then type the
username and password you use
to access your ISP. Tap “continue”
when finished.

“Yes,my ISP

is listed here.”

If your ISP is listed here,
tap it in the drop-down
menu. Tap “continue,”
and continue on tostep 1.

“No,my ISP isn’t

listed here.”

If you have Internet access
through a provider that is
not in the list, tap “custom”
at the bottom of the drop­down menu. Then tap

“continue.” To configure

Audrey to use your custom
ISP, turn to page 11.

Do you have one of
these standard ISPs?

This menu lists some of the most
popular ISPs. Scroll through the
list to see if your ISP is on the list.

*

At this point in the setup
process,you should have
already determined whether
or not your ISP is compatible
with Audrey.If you are still
uncertain whether or not your
ISP is compatible,please visit
3Com.com/ergofor a list of
compatible ISPs.

9/11 pdf 9/11/00 8:16 PM Page 14

12

connect to the Internet

4

Enter your username
and password.

Enter the username and
password you use to gain
access to your ISP. After you
have entered this information,
tap “continue.”

5

Enter your account’s
mail server information.

Enter your account’s incoming
mail server name (POP3) and outgo­ing mail server name (SMTP).
If your e-mail account uses a differ­ent username and password than
your Internet access account, tap the
check box and then enter them in
the blanks at the bottom
of the screen.

If Audrey could not connect to your
ISP,an error screen will appear with
information about how to resolve
your connection issue.

*

6

Audrey will attempt
to dial out to your ISP.

If Audrey has successfully connected
to your ISP, you will see the “set date
and time” screen. Audrey will
download the correct time from the
Internet. However, this time may not
be correct for your time zone. Make
any necessary changes on this screen.
Tap “done” to continue. Next, a dialog
box announcing that your Channels are
being updated appears. (Audrey sets
up a default download schedule to
update your Channels, check for
e-mail, and update the time. You can
learn how to modify this schedule
using the Actions Palette onpage 41.)
Although there is a “cancel” button on
this dialog box, we recommend that
you allow Audrey to update your
Channels now so that they work faster
when you access them later. To learn
more about how to use Audrey’s con­trols and personalize them for your
family, turn to page 17.

3

Do you need to dial
any extra numbers?

Your phone service may require you
to dial extra digits before dialing out

to your ISP. Buttons are provided for
“9,” to access outside lines, and
“*70,” to disable call waiting. These

are commonly required digits for

Internet dialing. Tap either button

if it applies. If you need to enter

additional digits, tap inside the text

field, type the digits, and then tap
“continue” to move on.

11

1

Enter the dial-up
number for your ISP.

Tap inside the first of three text fields
to make the cursor appear, then type
the phone number you use to dial
your ISP, using the TAB key to move
between fields. Next, tap one of the
two buttons under “ISP account
type:,” “PPP” or “assigned/static IP”.
This tells Audrey what type of Internet
access account you have.

*

2

If you have an “assigned/
Static IP”account,

enter your assigned IP address,
ISP subnet mask, gateway, primary
DNSand secondary DNS settings.

If youhave a

“PPP” account,

skip to step 3.

“Ialready have a dial-up Internet access account.”

ISPs that use “PPP”accounts
assign random and unique
IP addresses to your computer
with every connection.
However,some ISPs assign
a static IP address to your
computer that never changes.

You will need the following
information in order to connect
to an Audrey-compatible
custom ISP. You can obtain this

information by either calling your
ISP or copying it from the TCP/IP
settings used by the computer that
you normally use to connect to the
Internet. Write this information in
the blanks provided below. You will
need it later.

the dial-up number for your ISP

your assigned IP address

If you have an assigned/static IP, you
will need the following information:

your ISP’s subnet mask

your ISP’s gateway

incoming mail server name (POP3)

outgoing mail server name (SMTP)

primary DNS setting

secondary DNS setting

custom ISP

9/11 pdf 9/11/00 8:16 PM Page 16

5

Audrey is now configured
to access your ISP.

If Audrey has successfully connected
to your ISP, you will see the “set date
and time” screen. Audrey will down­load the correct time from the Internet.
However, this time may not
be correct for your time zone. Make
any necessary changes on this screen.
Tap “done” to continue. Next, a dialog
box announcing that your Channels
are being updated appears. (Audrey
sets up a default download schedule
to update your Channels, check for
e-mail, and update the time. You can
learn how to modify this schedule
using the Actions Palette onpage 41.)
Although there is a “cancel” button on
this dialog box, we recommend that
you allow Audrey to update your
Channels now so that they work faster
when you access them later. To learn
more about how to use Audrey’s con­trols and personalize them for your
family, turn to page 17.

14

connect to the Internet

4

Enter your account’s
e-mail access information.

Enter your account’s incoming mail
server name (POP3) and outgoing mail
server name (SMTP). If your e-mail
account uses a different username and
password than your Internet access
account, tap the check box and then
enter the username and password in
the blanks at the bottom of the screen.
When you are finished, tap “continue.”

If Audrey could not connect to your
ISP,an error screen will appear with
information about how to resolve
your connection issue.

*

3

You have an “assigned/

static IP” account.

Enter your assigned IP address and

your ISP’s subnet mask, gateway, and

primary and secondary DNS settings.

When you are finished, tap “continue.”

1

Is your 3Com USB Ethernet
adapter connected?

Audrey is only compatible with 3Com
USB Ethernet adapters. Audrey will
remind you to connect your 3Com
USB Ethernet adapter (not included)
to the USB port on its back before con­tinuing. If you have not made this con­nection, do so by plugging an Ethernet
cable (not included) into an available
Ethernet jack on your cable modem, DSL
modem, or home network Ethernet hub
and into your 3Com USB Ethernet
adapter’s Ethernet jack. Then plug a
USB cable (included with your 3Com
USB Ethernet adapter) into the USB jack
on the adapter and one of Audrey’s two
USB ports. Audrey’s
USB ports are located on its back
and are marked with a USB symbol
(shown below). When these connections
are made, tap “continue.”

13

“My ISP assigned a static IP.”

If your ISP assigned you a static IP,
tap this button. If your ISP requires
a hostname, enter it into the field on
the right-hand side of the screen.
Then tap “continue” and continue
on to step 3.

“My ISP uses DHCP.”

If your ISP uses DHCP, tap this but­ton. If your ISP also requires
a hostname, enter it into the text
field on the right-hand side of the
screen. Then tap “continue” and
skip tostep 4.

2

Do you have a “DHCP”
or an “assigned/static
IP” account?

Tap the button that applies.

*

“I already have a broadband Internet access account.”

“DHCP”accounts dynamically allocate

an IP address to your computer on a
local area network.“assigned/static
IP”accounts assign an IP address to
your computer that never changes.

You will need the following information
in order to configure Audrey to use
your DSL or cable modem. You can

obtain this information by either calling
your ISP or copying it from the TCP/IP
settings used by the computer that you
normally use to connect to the Internet.
Write this information in the blanks
provided below. You will need it later.

your assigned IP address

If you have an assigned/static IP, you
will need the following information:

your ISP’s subnet mask

your ISP’s gateway

your ISP’s host name (if required)

outgoing mail server name (POP3)

primary DNS setting

secondary DNS setting

incoming mail server name (SMTP)

9/11 pdf 9/11/00 8:16 PM Page 18

216

ready?...

4

Audrey will connect
to your new ISP.

If Audrey has successfully connected
to your ISP, you will see the “set date
and time” screen. Audrey will down­load the correct time from the
Internet. However, this time may not
be correct for your time zone. Make
any necessary changes on this
screen. Tap “done” to continue. Next,
a dialog box announcing that your
Channels are being updated appears.
(Audrey sets up a default download
schedule to update your Channels,
check for e-mail, and update the
time. You can learn how to modify
this schedule using the Actions
Palette onpage 41.) Although there
is a “cancel” button on this dialog
box, we recommend that you allow
Audrey to update your Channels now
so that they work faster when you
access them later. To learn more
about how to use Audrey’s controls
and personalize then for your family,
turn to page 17.

15

1

Enroll with AT&T
WorldNet

®

Service

If you do not currently have an ISP,
you can sign up with AT&T WorldNet
Service, Audrey’s preferred ISP, and
configure that account for use with
Audrey. A screen will appear
announcing the AT&T WorldNet
Service special rate for Audrey users.
Make sure you have your billing
information handy and when you
are ready, tap “continue.”

If Audrey cannot connect to AT&T WorldNet Service,
an error screen will appear with information about
how to resolve your connection issue.

*

3

Setup your new account.

Audrey will dial out to AT&T WorldNet
to download their setup information.
Once you see their forms, fill them
out, following the on-screen directions
to proceed. Audrey will connect to the
Internet when this setup is complete.

2

Do you need to dial
any extra numbers?

Your phone service may require you
to dial extra digits before dialing out
to an ISP. Buttons are provided for

“9”, to access outside lines, and “*70”,

to disable call waiting. These are com­monly required digits for Internet dial­ing. Tap either button if it applies.
If you need to enter additional digits,
tap inside the text field, type the digits,
and then tap “continue” to move on.

“Ineed a new dial-up Internet access

account with AT&T WorldNet Service.”

9/11 pdf 9/11/00 8:17 PM Page 20

controls

182

The following pages give a button
by button account of everything
Audrey can do. To learn how to use
the Datebook, Address Book, Browser,
Mail, Channels, and Actions Palette,
read on!

17

control

9/11 pdf 9/11/00 8:17 PM Page 22

20

datebook

3

Unless your current month happens
to be December 2001, you will
need to change the displayed date.

The fastest way to do this is to
switch to the Datebook’s “year” win­dow by tapping the “year”
button at the top of the Datebook
screen. This brings up a 12-month
calendar view. You can move for­ward or backward in groups of four
months using the arrow buttons in
the lower right-hand corner of the
screen. Once you see December
2001, tap on the date of the first
Monday (December 3rd, 2001).

4

The Datebook returns to the

“month.day” window and displays

December 2001 in the monthly cal­endar and December 3, 2001
in the hourly schedule. You are
now ready to enter the start and
end times for your event. By default,
the hourly schedule shows events
from 8:00AM through 12:30PM in
half hour increments. Since your
event begins at 8:00PM, you will
need to use the scroll control (to the
right of the hourly schedule) to scroll
down to 8:00PM. Once 8:00PM is
in view, tap inside the blank field to
the right of that hour with the stylus.

5

The “create event” screen appears.

By default, your event is scheduled
for the hour between 8:00PM and
9:00PM. However, the event you
want to enter begins at 8:00PM
and continues until 10:00PM.
Therefore, you need to change the
end time of your event. To do so,
tap inside the “time” text field in
the upper right-hand corner of the

“create event” screen.

Audrey’s Datebook is an easy and convenient tool for
keeping track of your plans. And since Audrey can sync
with your Palm

™

compatible device’s Date Book, you can be

sure that you are in sync both at home and on the go.

19

1

Launch the Datebook by pressing

the Datebook button.

entering events

2

When the “month.day” window

appears, you will see the monthly

calendar(set to the current month

and year) and an hourly schedule

for the current date. For the purpose

of this tutorial, assume that you are

entering an event that takes place

between 8pm and 10pm every

Monday in December, 2001.

datebook

9/11 pdf 9/11/00 8:18 PM Page 24

22

datebook

9

You want to enter this event

for the first four Monday nights

in December 2001, but you’d

rather not enter each of those events

individually. To set up the repeating

options for your event, tap the
“details” button in the lower left-hand

corner of the “create event” screen.

The “event details” screen appears.

The “repeat event” drop-down menu

on this screen has options to set an

event to repeat daily, weekly, month-

ly, or annually. Tap the arrow to the

right of the “repeat event” drop-

down menu.

10

The “create repeat event” screen
appears. You want your event to

repeat weekly, so tap the “week”
button. A series of options appears.
Your event occurs every week, so
in the “Every: _ Week(s)” field,
enter “1”. To do so, tap inside the

“Every: _ Week(s)” field with the sty-

lus and then type “1” using the
Audrey keyboard. You want your
event to always occur on a Monday,
so tap the box labeled “M” under

“Repeat on:”. If any other days are

highlighted orange, tap them to
un-highlight them.

11

The default entry for the “End On:”
field is “No End Date”.At this set-

ting, your event would be entered
into every Monday night beginning
with December 3, 2001 onward. You
want your event to be entered every
Monday night from December 3,
2001 until December 24, 2001. To
enter December 24, 2001 as the

“End on:” date, tap inside the “End

On:” field. The “set date” screen
appears. It shows a calendar with
two horizontal scroll bars above it.
The top-most horizontal scroll bar is
used for selecting the year for your
end date and the one below it is
used to select the month for your
end date. Tap the arrows on either
side of the year-selection horizontal
scroll bar to choose “2001.” Then
use the arrows on either side of the
month-selection horizontal scroll bar
to choose “December 2001.” Next
tap the square on the calendar cor­responding to December 24, 2001.
You are returned to the “edit repeat
event” screen. The text box at the
bottom of the “edit repeat event”

screen should now read
“Every week on Monday” and
“12/24/2001” should appear in

the “End On” field. Your event’s

repeating schedule is now config-

ured. Tap “okay.”

12

You can also set an alarm
which will sound at varying inter­vals before the event.

The default setting for the alarm is
to sound 5 minutes before the
event. You can change the number
of minutes or change from minutes
to hours or even days before the
event. After you leave the “edit
repeat event” screen, the “event
details” screen re-appears. Tap the
box to the right of “alarm” on the

“event details” screen. You will see

a text field reading “5” and a drop­down menu to the right of the text
field reading “minutes prior.” To
change the number of minutes
before the event you would like the
alarm to sound, drag the stylus
across the “5” in the text field to
highlight it and then type the new
number using Audrey’s keyboard.
To change from minutes to hours
or days, tap the down arrow next
to “minutes prior” and then tap your
selection. Then tap “okay.” When
the “create event” screen appears,
tap “okay” again.

*

Note:If you want your event to
appear every other week,enter “2”
in the “Every: _ Week(s)”field.If
you want your event to appear
every third week,enter “3”in the
“Every: _Week(s)”field,and so on.

21

datebook

7

You are returned to the “create
event” screen. The time span and

date of your event should appear
in the “time” and “date” fields,
respectively. Below these fields is
a large, blank field. Here you can
enter details about your event, either
by typing or scribbling event details.
To type information, tap the “type”
button at the top of the screen and
then begin typing using the key­board. To scribble information, tap
the “scribble” button at the top of
the screen and then scribble into
the text field using the stylus.
For the purposes of this tutorial,
tap “scribble” and use the stylus
to write “don’t forget sheet music”
inside the text box. If you make a
mistake while scribbling and need
to start over, tap the “eraser” icon
in the upper right-hand corner of
the scribble area to clear the white
text box.

8

The “shortcuts” drop-down menu
is another element of the “create
event” screen. Shortcuts provide a

way to access frequently occurring
event description (“pick up the
kids,” “buy groceries,” “after
work...,” etc.). You can retrieve that
description from the “shortcuts”
drop-down menu instead of having
to retype it. Tap inside this menu.
You will see only one item, “edit
shortcuts.” Tap this item and the

“edit shortcuts” screen appears.

At this point you don’t have any
shortcuts to edit, but you can add
one. Assume that piano lessons are
a commonly occurring event in your
life. Tap the “add” button. The “add
a shortcut” screen appears. Enter
the text “piano lessons” and then
tap “okay”. The “edit shortcuts”
screen re-appears, this time with

“piano lessons” listed as your only

shortcut. Tap “okay” again. When
you see the “create event” screen
again, tap inside the “shortcuts”
drop-down menu. Tap the “piano
lessons” shortcut you just created.
Now the text “scribble event: piano
lessons” appears above the text box
in which you scribbled your note
about remembering sheet music.

6

The “set time” menu appears

(see the image below). There are
two fields here: one for the start
time of your event and one for the
end time. The time in these fields
ranges from 12:00AM (midnight)
to 11:55PM (five minutes before
midnight). The “start time” for
your event is already set to
8:00PM, since you tapped that
hour in the hourly schedule view
to enter the “create event” screen
in the first place. To set the end time
for your event to 10:00PM, tap the

“end time” field to highlight it (it turns

orange), then tap “10” in the hours
vertical selection menu to the right
of the “start time” field (make sure
to tap the “10p” not “10a”). This
sets the hour portion of your event’s
end time to 10PM. Then
tap “00” in the minutes vertical
selection menu to the right of the
hours menu. This sets the minute
portion of your end time to “:00”.
If you do not see either of these
entries in the hours or minutes
scrolling menus, you can use the
arrows at the top or bottom of each
menu to scroll through the available
entries. When you have finished
entering the end time for your
event, tap “okay”.

*

Note: If at any time in this process
you make a mistake and want to
start from scratch,tap the “clear
time”button to erase the entries
in both the “start time”and “end
time”fields.

If you want to change the start time
for your event.Tap inside the “start
time”text field to highlight it and
then follow the same process out­lined in the preceding paragraph.

If you set your event without start
and end times (i.e.an all day event),
you can tap the “no time”button and
then tap “okay.”

9/11 pdf 9/11/00 8:19 PM Page 26

24

datebook

1

From the main “month.day” view,
tap “December 3, 2001”in the

monthly calendar on the left-hand
side of the screen.

deleting events

2

Scroll down to 8:00PM in the
daily schedule and then tap inside

the dark blue shading for the “piano
lessons” event.

4

The “delete repeat event” screen
appearsasking whether you want to

delete the “current” event or “all”
events. If this were a solitary event,
you would only be asked to confirm
that you want to delete the current
event. For the purposes of this exer­cise, tap “current.”

7

Scroll down to 8:00PM in the daily

schedule and then tap inside the

dark blue shading for the “piano les-

sons” event.

3

The “read event” screen appears.

Tap “edit” and the “edit event”
screen will appear. Tap “delete
event” at the bottom of the screen.

8

The “read event” screen appears.

Tap “edit” and the “edit event”

screen will appear. Tap “delete

event” at the bottom of the screen.

9

This time when the menu appears

asking whether you want to delete
the current “event” or “all” events,
tap the “all” selection.

10

You will be returned to the main
schedule view.Notice the month

view (left-hand side of the main
Datebook screen). You can see that
the event and all of the repeating
events that followed it have been
removed from the schedule.

5

You will be returned to the main
schedule view. Notice the first of the

repeating events has been removed
from the schedule.

6

To delete the remaining events,

tap “December 10, 2001” in the

monthly calendar on the left side

of the screen.

23

datebook

13

You will see the “month.day”
screen of the Datebook.

Notice a dot inside the block
corresponding to every Monday
in the monthly calendar for
December 2001 on the left of the
screen. This indicates that there
is a scheduled event the first four
Mondays during this month. If you
tap any of the Mondays, the date in
the daily schedule changes to that
date. Using the scroll control to the
right of the daily schedule, scroll
down to 8:00PM. The text fields to
the right of the hours between
8:00PM and 10:00PM are shaded
dark blue. You will also see a text
description (your shortcut, “piano
lessons”) in this blue shading.

14

Tap the dark blue shading

to view the “read event” screen
and view the event details, read
any scribbled notes, or make
changes. Tap “done” to return to
the daily schedule view. Tap “list”
in the lower right-hand corner of
the screen. The daily schedule will
be replaced with a list of only the
events scheduled for the currently
selected date. Tap “schedule” to
return to the daily schedule view.

15

When the daily schedule view
re-appears, look closely at the icons

in the upper right-hand corner of the
dark blue shading for your event. You
should see three icons. These icons
can tell you a lot about your event at
a glance.

This indicates that there
is a note (typed or scribbled)
attached to your event.

This indicates that the event
is a repeating event.

This indicates that there is an
alarm set for this event.

You have successfully completed
your first Datebook entry! Since
it isn’t likely that you are actually
scheduling piano lessons in
December of 2001, you should
delete these events from the
Datebook. The next section will walk
you through the process of deleting
an event and will help to familiarize
you with the editing options of the
Datebook application.

*

Note:If you type a note instead of
scribbling,the text inside this dark
blue shading will still read “piano les­sons”if you selected that shortcut to
be applied to your entry.However,if
you type a note but don’t specify the
“piano lessons”shortcut,the text in
the shading would be the same text
you typed as a note.

9/11 pdf 9/11/00 8:19 PM Page 28

26

browser

2

Drag the stylus across

“http:// www.go.com” in the URL

text field in the Browser control
panel to highlight it. Using the
Audrey keyboard, type “www.
3Com.com”, the URL (Universal
Resource Locator) for the 3Com
Web site. Then press ENTER on
the keyboard.

3

Once the 3Com home page has

loaded, tap the “back” button in the

Browser control panel. This returns

you to the previously loaded URL,

www.go.com. If you attempt to tap

the “back” button before visiting the

3Com Web page, you will discover

that the button is grayed-out and

inaccessible, indicating that there

is no previously loaded page to go

back to.

4

Tap “forward.”You return to
the 3Com Web page. The

“forward” button is grayed-out

and inaccessible again, since
the 3Com Web page is the most
recently accessed page, and
there is no page to go forward to.

The Audrey Browser application works much the way other

Internet browsers do (such as Netscape Navigator®or

Microsoft®Internet Explorer). However, the way the Browser

interacts with other Audrey applications is unlike any other

browser. Once you are familiar with the Browser’s features,

you will find that it is a powerful tool for Web access.

25

Browser control panel

1

Launch the Browser by pressing
the Browser button. As Audrey

dials out to your provider to down­load the default home page,
www.go.com, the Ergo

®

logo in the
upper right-hand corner of the
Browser window becomes animated.
This is an indication that Audrey is
in the process of sending and
receiving data. Once Audrey has
connected to your ISP, it will load
and display the default home page
in the Browser window.

*

Note: Some pages are secure,meaning
that they use encryption technology
to scramble sensitive data (credit card
numbers,phone numbers,names,
addresses) so that it is nearly impossible
for someone to monitor your data while
it is in transit over the Internet.

If the currently loaded page is secure,
the lock icon just below the Ergo logo
will be closed.If the page is not secure,
it will be open.

If the page is too long or wide to be fully
displayed in Audrey’s screen,you can use
the scroll bars to the right and at the
bottom of the screen to adjust your view.

browser

9/11 pdf 9/11/00 8:19 PM Page 30

28

browser

2

Notice the drop-down menu

above the “site” text field. This
is the “category” menu, where you
can choose the category into which
your new bookmark fits. The default
setting in this menu is “unfiled.” Tap
the down arrow to the right of this
menu. The selections that appear are

“favorites,” “unfiled,” and “edit

categories...”. Tap “edit categories...”.

4

You are returned to the “websites”

state of the Address Book
application. This screen has a
category drop-down menu as well.
The default setting for this menu
is “all,” meaning that it is displaying
all bookmarks in all categories.
Since your only bookmark is the
Yahoo bookmark you just added,
that is the only one displayed below
the category drop-down. If you tap
on the category drop-down menu
and select “search engines,” you
will also see your Yahoo bookmark,
but selecting any other category
will display no bookmarks.

3

The “Edit Categories” screen
appears,where you can add a

category in addition to the “favorites”
and “unfiled” categories already in
existence. Add your new Yahoo
bookmark to a new category called

“search engines” by simply tapping
“add,” then typing “search engines,”

and then tapping “okay.” When the

“edit categories” menu re-appears tap
“okay.” Now when you tap in the cat-

egories drop-down menu, you will
see a “search engines” category.
Tap this category so that it fills the
category text field. The only URL
that appears in this category is the
one for Yahoo that you just entered,
but you can add more search engine
URLs to this category in the future.
Tap “done.”

5

Tap the text “Yahoo!”in the book­mark display. This launches
a new menu. In this menu, you
can tap “edit” to change any of the
bookmark’s properties. You can also
tap “attach to email” to launch the
Mail application. This opens to a
blank e-mail with the corresponding
URL attached, ready to send to a
recipient (see the Mail section on
page 33for more information).
Tap “done” when finished to
return to the “websites” state of
the Address Book.

6

When you return to the “websites”
state of the Address Book,tap the

thumbnail image of the Yahoo home
page visible in the main bookmark
view. This launches the Browser
application and loads the Yahoo
home page. This is how you should
launch all bookmarked URLs from
the “websites” state of the Address
Book application.

As you can see, the Browser is a
powerful tool for surfing the Web.
Its interaction with the Address
Book’s “websites” state simplifies
the work of bookmarking your
favorite pages and attaching URLs
to e-mail messages. For more
information about customizing the
Browser application, see the Actions
Palette section on page 41.

27

browser

1

Drag the stylus over the “URL” text

field to highlight the current text.
Type “www.yahoo.com” and press
ENTER. The Browser loads the
home page of this popular search
engine. Next, tap the “bookmark”
button in the Browser control panel.
The Address Book application
launches, opening in its “websites”
state. You’ll notice that “Yahoo!” is
automatically entered into the “site”
text field and the site’s URL,

“http://www.yahoo.com”, is entered

into the “URL” field. To the right of
the “site” text field is a small snap­shot of the Yahoo home page.
If you wish to add a note to your
bookmark, tap inside the “note”
text field and type your note using
the Audrey keyboard.

creating bookmarks

5

Tap “home.”The Web page set as
Audrey’s home page, www.go.com,
loads again. See the Actions Palette
section on page 41for more
information about changing the
default home page to a different URL.

6

Tap the down arrow tothe right
of the “url” text field. A list of
the URLs you’ve visited appears.
Tap “www.3Com.com” in this list.
The 3Com Corporation home page
loads again. You can use this drop­down menu to quickly re-load any
recently-visited URL.

7

The “stop” and “reload” buttons

are more difficult to demonstrate,
as they have very specific uses.
You can tap the “stop” button
to cancel any current download
activity (for example, if you are in
the middle of a download that is
taking longer than you’d like to
wait). The “reload” function is handy
for refreshing pages that feature
frequently-updated information,
such as stock prices, weather
maps, or opinion polls.

*

Note: A search engine is a Web site
that allows you to search for key
words and phrases used on other
Web sites.For instance,you could
find a site about vacationing
in Hawaii by entering the terms

“cruises Hawaii travel.”

9/11 pdf 9/11/00 8:21 PM Page 32

30

address book

Though each of the states has its
own distinct features, there are
some features which are universal
to all four states:

Entries in the Address Book
states are syncable with Palm
compatible devices with the

exception of the entries that
are in the “websites” and

“snapshots” states.

Address Book states

Audrey’s Address Book application allows multiple users
to store the mailing addresses, phone numbers, Web site
addresses (or URLs), and e-mail addresses of friends, family
members, and business associates. The Address Book is
designed to work with the “Address List” application included
with Palm compatible devices. Multiple users can sync their
Address Lists to Audrey and retrieve that information at the
touch of a button.

The alphanumeric tabs along the
right edge of the main Address
Book panel provide quick, pinpoint
access to specific alphabetical or
numeric sections of the currently
open state. For instance, if you are

in the “email” state and want to see
the e-mail address for John Smith,
you could tap the “s-z” tab, then tap

“s.” Audrey will display all e-mail

addresses beginning with the letter

“s.” You can use the scroll control

to the right of the main e-mail
address display to scroll through
the “s” entries and find John Smith’s
e-mail address.

The Address Book application is
also the only Audrey application
which you can exit by pressing
its button while it is open. Like
the other Audrey applications,
you can also exit by launching
any other application.

29

To launch the Address Book,
press the Address Book button.

The Address Book automatically
opens to a state corresponding
to the current application.

• If the Datebook application is

open, the Address Book opens to
the “phone” state.

• If the Browser application is open,

the Address Book opens to the

“websites” state.

• If the Mail application is open,

the Address Book opens to the

“email” state.

• If no applications are open

(as when booting up after power­ing off), the Address Book opens
to its “websites” state.

address book

9/11 pdf 9/11/00 8:21 PM Page 34

32

address book

9

When you reach the “work,”

“home,” “email,” and “fax” entries,

you will notice that each field has a
drop-down menu to the left of the
text field. These are variable fields. If
you tap in these drop-down menus,
you can select different categories
for the information in the text fields
to the right of that drop-down menu.
For example, if the person you have
in mind does not have a work phone
number but does have a pager
number, you can tap in the
drop-down menu that currently
reads “work” and select “pager”
instead. These four fields differ in
one other significant way. There
are check boxes to the right of each
text field. Only one of these four
check boxes can be selected. The
information in the field with a
marked check box is the information
which will be displayed by default in
the main phone number view in the

“phone” state. For example, if you

enter a person’s work phone num­ber into the “work” field,
their home phone number into the

“home” field, and tap the check

box next to the “work” field, that
person’s work phone number will
be the one visible from the main
phone number view in the “phone”
state (see the next section for more
information). For the purposes of
this tutorial, tap the check box to
the right of “home,” so that the per­son’s home phone number will
appear in the “phone” state.

10

If you would like this entry to
be kept secret (i.e. not displayed

in the main e-mail address or phone
number views of the “email” and

“phone” states), tap the check box

next to “Keep as secret”, near the
end of the text fields. For the pur­poses of this tutorial, do not check
this box. You can also add typed
notes about this entry by tapping
inside the “Note” text field and
entering information with
the keyboard.

11

When you are finished entering

the information for your entry, you
can either tap “cancel” to cancel
adding this person to your Address
Book, or you can tap “done” to add
the person to your Address Book.
For the purposes of this tutorial,
tap “done” to add the entry to your
Address Book.

12

In the main e-mail address view

of the “email” state, you will see
the entry you just created. The
only information that you entered
that will be visible in this view is
the person’s name and their
e-mail address.

13

Tap the person’s name.

A screen appears showing all of
the information you entered into
the variable fields for this person.
From this menu, you can tap “edit”
to launch an edit window (just like
the “add” window you used when
adding this person to your Address
Book) and make changes to the
person’s information. You can also
tap “attach to email” to launch the
Mail application. This opens to a
new composition with the person’s
information attached as a file which
other Audrey users can use to add
that person to their Address Book
and that PC users can view as a
note. If you tap inside the “sync to:”
drop-down menu, you can choose
any connected Palm compatible
devices with which you would like to
sync this information. Tap “done”
when finished exploring this menu.

14

Tap the person’s e-mail address.
A “send email” dialog box appears
asking if you wish to send an e-mail
to this person. If you tap “okay,”
the Mail application launches with
the person’s e-mail address
automatically inserted into the “to:”
field. Now you’re ready to compose
an e-mail to this individual. For more
information see the Mail section on
page 35.

31

8

Tap in the “Last” text field.

Using Audrey’s keyboard, type the
last name of one of your relatives.
Continue entering information for the
person you have in mind, using the
TAB key to move forward one field
and holding down the SHIFT key
simultaneously with the TAB key to
move backward one field.

6

A new screen appears with
an empty text field. Using the

Audrey keyboard, type “Relatives.”
Then tap “okay.” You will then
be returned to the original “Edit
Categories” screen, where you
should see “Relatives” added as
a category after “Business” and

“Personal.” Tap “okay.”

address book

7

When you return to the text fields
for your new e-mail address,tap

in the Category drop-down menu
again. Tap on the entry for

“Relatives” that you just added.

The drop-down menu collapses
and you see “Relatives” displayed
in the menu.

1

Tap the “email” buttonin the
main Address Book view to open
the “email” state.

2

Immediately below the “email” but­ton are two drop-down menus:

The Catalog drop-down menu is
automatically set to “Audrey.” If
you tap inside this drop-down
menu, you will notice that there
are no other entries. This indicates
that you have no Palm™compatible
devices synced to your Audrey unit.
If you had one or more devices
synced to Audrey, you would see
the user names for those devices
in this drop-down menu. If you
were to choose one of the Palm
device users in this menu, the
e-mail addresses in the main e-mail
address view would correspond to
the e-mail addresses on file in that
user’s Palm compatible device.

The Category drop-down menu is
below the Catalog drop-down menu.
This menu allows you to choose
which categories you wish to display
in the main e-mail address view.
The default setting is “All,” meaning
that Audrey is showing all e-mail
addresses on file in all categories.
For now, leave this menu set to“All”.
You will create a new category a little
later on in this tutorial.

“email” state

3

To add an e-mail address,

tap the “add” button at the
bottom of the screen.

4

A series of text fields appears.

As you shall soon see, these
fields allow you to add a great deal
of information about a person far
beyond just their e-mail address.
Additionally, some of the information
entered here will also be visible
from within the “phone” state.
Audrey will show the Catalog that
the e-mail address you are about
to add will be added to in the blue
shaded field directly below the

“email” button. Below that field

is the Category drop-down menu.
If you tap this menu, you will see
the categories currently available:

“Business,” “Personal,” “Unfiled,”

and “Edit Categories...”. You will
be adding an e-mail address that
fits into a new category called

“Relatives,” so tap the “Edit

Categories...” entry.

5

The “Edit Categories” screen
appears. Tap “Add.”

9/11 pdf 9/11/00 8:21 PM Page 36

address book

34

1

Press the Address Book button

on Audrey’s console and then tap
the “phone” button on the main
Address Book screen.

2

Like the “email” state, the

“phone” state has Catalog and

Category drop-down menus,

both of which function identically
to those described in the preceding

“email” state section. In the main

phone number view, you will see
the name and home phone number
of the person whose information you
previously entered in the “email” state.

“phone” state

3

Tap the person’s name. A screen
appears showing all of the informa­tion you entered into the variable
fields for this person. From this
menu, you can tap “edit” to launch
an edit window (just like the

“add” window in the “email” state)

and make changes to the person’s
information. You can also tap

“attach to email” to launch the

Mail application. This opens a new
composition with the person’s
information attached as a file which
other Audrey users can use to add
that person to their Address Book,
and that PC users can view as a
note. If you tap inside the “Sync To:”
drop-down menu, you can choose
any connected Palm compatible
devices with which you would like
to sync this information. Tap “done”
when finished exploring this menu.

1

Snapshots are pictures of all or
part of Audrey's screen that you
can capture and save. You can cre-

ate snapshots from the Actions
Palette. When you go to the

“snapshots” state of the Address

Book for the first time, you won’t
see any snapshots. You will need
to create some before any appear
in this state. Snapshots that you
create cannot be synced with Palm
compatible devices, though they
can be attached to outgoing e-mail
messages. For more information
about creating snapshots and
adding them to the Address Book’s

“snapshots” state, see the Actions

Palette section on page 41.

“snapshot” state

33

1

Tap the “websites” button

on the main Address Book screen.
Like the “email” and “phone” states,
the “websites” state has a Category
drop-down menu, but it does not
have a Catalog drop-down menu.
This is because URLs cannot be
synced with Palm™compatible
device. The default setting for the
Category drop-down menu in
the main URL view is “All,” so
you should see all (if any) URLs
in the main websites view in the win­dow below the Category drop-down
menu.

“websites” state

2

To add a URL to the “websites”
state, tap “add.”

3

The default setting for the Category
drop-down menu in the “add URL”
view is “Unfiled.”Change the cate-

gory to “Favorites” by tapping inside
the Category drop-down menu and
then tapping “Favorites.”

4

Next, tap inside the “Site” text
field and type “3Com Corporation.”

Press the TAB key to move the cur­sor into the “URL” field and type

“http://www.3Com.com”. Press the

TAB key on the keyboard again to
move the cursor into the “Note” field
and type “The home page for 3Com
Corporation.” Then tap “done.”

5

You are returned to the main URL
view. You will notice that the URL

described as “3Com Corporation” is
now visible. You will also notice that
there is a white box to the right of
this URL description. Tap inside this
white box. The Browser application
launches and begins to download
the 3Com home page.

6

There are three boxes to the right

of the “URL” field. These display the
contents of the “Favorites” category
in the Address Book’s “websites”
state. In your case, only one of the
boxes contains a thumbnail of its
associated site (the one you just cre­ated for 3Com Corporation). There
can only be 3 URLs entered into the
“favorites” category, so all three are
visible from the Browser application
at once. This way, you can access
any of the 3 URLs in the

“favorites” category from the Browser

by simply tapping each page’s
thumbnail, instead of launching the
Address Book.

7

Additionally, you can tap any
of the empty “favorites” boxes

(empty boxes contain the Ergo

®

logo and the word “favorites”) to
launch the “websites” state of the
Address Book. This opens to a new
entry corresponding to the currently
loaded Web site in the Browser
application. Drag the stylus over the
address currently in the “URL” field
to highlight it. Then type the
following URL: “www.palm.com”
then press ENTER on the keyboard.
The home page for Palm, Inc. loads
into the Browser window. Once the
page is fully loaded, tap either of the
two empty “favorites” boxes to the
right of the “URL” field in the
Browser. The Address Book opens
to its “websites” state. A description
of the site, a thumbnail of the home
page, and the site’s URL are all pre­loaded into the fields of a new entry
into the “favorites” category. Tap

“done.” The Address Book returns to

the main “websites” state view,
showing the “All” categories view.
You should see the entry for Palm,
Inc. in the main window.

address book

9/11 pdf 9/11/00 8:22 PM Page 38

mail

36

composing messages

1

Tap “create mail” at the top
of the screen.

typed messages

2

When the “create mail” screen
appears, the cursor will already

be placed in the “to:” field. Type
your own e-mail address into this
field. For the purposes of this
tutorial you will be sending
messages to yourself.

3

Tap “type” to highlight it orange.

Tap inside the white box below
the “type” button. Using the Audrey
keyboard, type your message.

4

Once you’ve typed your message,
tap the “send now” button.

Audrey returns you to the “new
messages” archive. Tap “sent.”
You can differentiate this new typed
message from the previously sent
scribbled message by looking at
the subject lines (“take a look at
this” for the scribbled message and

“read this” for the typed message).

Tap “new.” You will be returned to
the “new messages” view.

*

Note:Make sure that Audrey is
connected to the Internet before
attempting any of the tutorials
for this section.

The default subject line is always

“take a look at this”for scribbled

messages,“read this”for typed
messages,and “listen to this”for
recorded messages.

Audrey’s Mail application allows you to send and receive e-mail.
Although it has many of the features of traditional e-mail software
applications, it excels in sending very quick and informal messages.
It supports the POP3 and SMTP e-mail protocols.

35

mail

Compose messages in three differ­ent modes:

• Typed messages

Enter text with the keyboard.

• Scribbled messages

Write on the screen with the sty­lus. The drawing is captured
as a .GIF file and the resulting
e-mail is sent out with no text in
its body and the .GIF file attached.

• Audio messages

Record your voice through
Audrey’s built-in microphone
(located next to the Channel
selector knob). The sound is con­verted to a .WAV file (16-bit,
8MHz, mono) and the resulting
e-mail is sent out with no text in
its body and the .WAV attached.

*

Note:PC userswho receive
scribbled and/or audio messages
from Audrey will be able to view
them using their mail program’s
standard method of playing or view­ing such files.

Audrey users who receive scribbled
and/or audio messages from an
other Audrey user will see the .GIF
file displayed directly in the body of
the received e-mail or a .WAV player
console allowing controlled playback
of the recording.

9/11 pdf 9/11/00 8:22 PM Page 40

38

mail

4

Tap “play” to play back what you
just recorded.If for any reason you

don’t like your recorded message,
you can simply repeat step 3until
you are happy with the recording.

5

When your recording is ready to
send, tap “send now.” Audrey

returns you to the “new messages”
archive. Tap “sent.” You can
differentiate this new audio message
from the previously sent message
by looking at the subject lines.
The default subject line is always

“take a look at this” for scribbled

messages, “read this” for typed
messages, and “listen to this” for
recorded messages.

1

Tap “sent.” In the “sent messages”
view, you will notice that there are
square boxes in the “delete” column
of the archive.

deleting messages

2

Tap inside the boxnext to the scrib­bled message you just sent (with
“take a look at this” in the subject
line). An “x” fills the box. This
means that the message is marked
for deletion.

3

Tap “delete checked.” The message
is removed from the archive. You
can use this same method to delete
messages from any of the Mail
application’s views.

1

Tap “new” to display the “new
messages” view. Next, tap “get

new mail.”The Mail button on
Audrey's console flashes when you
have a new message waiting. This
button will continue to flash until
you’ve read all of your new mes­sages. After a few seconds, you
should see the messages you sent to
yourself in the previous tutorials. If
you tap anywhere in the listing for
any of the messages (other than the

“delete” field), you can view the

details about and contents of that
message. You can also forward or
reply to the message, move back­ward and forward in your
sent messages archive using the

“previous” and “next” buttons, or

delete the sent message by tapping

“delete.” To play back the recorded

message, tap the “play” button on
the control panel in the audio mes­sage’s display. When you
have finished reading a message,
tap “done” to exit and send the
message to the “old messages”
view or tap the “keep as new” but­ton to keep the message in the

“new messages” view.

retrieving messages

2

When you return to the “new mes­sages” view, you will notice

that any messages you read and
then exited by tapping the “keep
as new” button are still in the “new
messages” view. Tap the “old” but­ton. When the “old messages” view
appears, you will notice that every
message you have read and then
exited by tapping the “done” button
has been moved to the “old mes­sages” view.

37

mail

1

Tap “create mail” at the top
of the screen. When your new mes-

sage appears, the cursor is already
placed in the “to” field.
For the purposes of this tutorial,
type you own e-mail address
into this field.

audio messages

2

Tap the “record” button

to highlight it orange. A control
panel appears in the white box
below the “record” button. The fol­lowing controls are in this panel:

stop- Tap this button when you are

finished recording your message.

play - Tap this button to play back

your message to make sure you
are happy with it before sending it
to the recipient.

record- Tap this button when you

are ready to begin recording your
audio message.

3

Tap the “record” button on the
control panel to begin recording

your message. The “record” button
turns orange once recording begins.
When you are finished, tap the

“stop” button. Note that your mes-

sage can be a maximum of three
minutes in length.

4

The “scribble” button is highlighted
orange, indicating that it is selected.
Scribble your message inside the
white box below the “scribble” but­ton. If you make a mistake,
tap the eraser icon in the upper
right-hand corner to clear the white
text box.

5

Once you’ve scribbled your mes­sage,you’re ready to send it. You

have two send options: “send now”
and “send later.” You would tap the
“send later” button if you
were working offline (Audrey would
send your message the next time
it connects to the Internet). Tap

“send now.”

1

Launch the Mail application

by pressing the Mail button.
When the main screen appears,
the “new” button is highlighted
orange. If you have new messages,
they will appear in the table below
the Mail control panel.

2

Tap “create mail.” When your
new message appears, the cursor
is already in the “to:” field. For the
purposes of this tutorial, type your
own e-mail address into this field.
(Normally you would type the e-mail
address of an intended recipient
in this field.) Entering your own
e-mail address is important only
for this tutorial.

3

Send a scribbled message first.

This is the default message type for
all new messages. The subject line
is automatically set to “take a look
at this”. You can change this subject
line by dragging the stylus across
the text to highlight it and then typ­ing a new subject line.

scribbled messages

*

Note: Audio and scribbled messages
occupy more of Audrey's memory
than typed messages.You should occa­sionally delete older recorded
and scribbled messages to free memory.

6

When you tap “send now,”Audrey
returns you to the main Mail screen.
This screen is still set to display

“new” messages, but since you

haven’t downloaded any messages
yet, the table below the Mail control
panel is empty. Tap “sent.” You will
see the message you just sent in the
table below the Mail control panel. If
you tap inside the “to:” field of your
sent message, you can view the
details about and contents of your
sent message. You can also forward
or reply to the message, move back­ward or forward in your sent mes­sages archive using the

“previous” and “next” buttons, or

delete the sent message by tapping

“delete.” The “keep as new” button is

grayed out as it serves no purpose
from this menu. Tap “done.” You will
be returned to the sent messages
archive view. Tap “new” to view the
main Mail screen.

9/11 pdf 9/11/00 8:22 PM Page 42

40

channels

ABC News.com:The online home of the news division of this
major television network features the news you need, from
a world perspective.

Mr. Showbiz:The ultimate entertainment information center
on the Web, with news about and reviews of movies, music,
and television.

ESPN.com:The sports network’s online home features
up-to-date coverage and scores for major sporting events.

CBS MarketWatch:MarketWatch a great place online to monitor
world financial news and market results.

AccuWeather.com:AccuWeather lets you check the weather any­where in the world, but it is configured to automatically
show you the forecast for your area.

Ergo Audrey:Dial into the Ergo Audrey channel for news and
updates about your product as well as information about new
products in the works.

Although Audrey is designed to access the Internet much the
way desktop computers do (using its Browser application), it
also features convenient and highly organized access to Internet
content in the form of a channel interface.

basic Audrey Channels

39

Launch and exit the Channels.

You can access channel content
by using the rotary knob on the
front of Audrey, much the way
you change channels on an old
television or radio! As soon as you
turn the knob, a filmstrip-style
panel pops up from the bottom
of Audrey’s screen. The channel
selected in the middle of the strip
with an orange box is the channel
that Audrey will automatically start
downloading. To change channels,
turn the knob right or left until the
channel you wish to download is
selected within the orange box.

There are default channels that
are loaded as soon as you set up
Audrey, but there are also a few
channels that are designated with
only an Ergo

®

logo. These are blank
channels which you can configure
using the Actions Palette. For more
information, about the “Channel
Select” panel, part of the “Audrey
options” in the Actions Palette turn
topage 41.

To exit the Channels, simply press
any of the application buttons on
the Audrey console.

channels

9/11 pdf 9/11/00 8:24 PM Page 44

42

actions palette

cut

When you tap this button, any text
that has been highlighted with the
stylus is cut out of the current
application and placed inside
Audrey’s internal clipboard. The
text can then be pasted into another
application by tapping to place the
cursor and then tapping the “paste”
button, or the text can simply be
deleted by not pasting it anywhere.

copy

When you tap this button, any text
that has been highlighted with the
stylus is copied to Audrey’s internal
clipboard. The text can then be past­ed into another application by tap­ping to place the cursor and then
tapping the “paste” button.

paste

When you tap this button, any text
that has been placed on Audrey’s
internal clipboard using the “cut”
or “copy” buttons is pasted into the
current application at the current
cursor location.

snapshot

This button allows you to make a
screen capture from the currently
open application. Here’s how:

1 Launch the Browser by pressing

its button on Audrey’s console.

2 Once your default home page

loads, press the Actions Palette but­ton. Then tap “snapshot”.

3 A screen appears instructing you

to “tap and drag to capture the
snapshot”. At this point you can
either tap “cancel” to quit or tap

“okay” to continue. Tap “okay”. The

Actions Palette disappears and you
see the main Browser window with
its default home page loaded.

4 Using the stylus, tap to the left

and above any object on the screen.
Then drag the stylus (never losing
contact with the screen) to the right
and below the object. Notice that a
black box appears around the area
you have selected. Lift the stylus.

Actions Palette controls

5 The Actions Palette launches

again, showing you what you have
just captured. At this point you can
tap “cancel” to exit this screen cap­ture session, tap “try again” to
return to the Browser window and
repeatstep 4, or tap “okay” to add
this image to your snapshots archive
in the Address Book application.
Tap “okay.”

6 The Address Book opens to its

“snapshots” state. Here, you can
title the snapshot, add a note about
the image, and select options for
adding it to the Address Book and/or
a new e-mail message. If you decide
to add the message to the Address
Book, you will need to enter a title
for the image. If you decide to add
the image to a new mail message,
the Mail application will launch to a
new composition with the image
attached as a file. Once you have
made your selections, tap “done.”

print

This button is grayed out unless
you have connected a compatible
USB printer (such as the Canon

™

BJC-85W) to one of Audrey’s USB
ports. If you have a printer installed,
you can tap this button to print out
an image of the currently open
application window. Visit
3Com.com/ergofor a list of compati­ble printers.

The Actions Palette is the control center for Audrey. It gives
you access to an editing panel (cut, copy, and paste) that allows
you to move information within and between applications, a
screen capture tool (called "snapshot"), and printing features.
It also features configuration options for the Datebook, Browser,
Mail, and Channels applications, and general Audrey options,
such as connectivity settings, the screen calibration utility, and
volume adjustment.

41

To launch the Actions Palette,
press the Actions Palette button
located to the right of the screen.

The Actions Palette has options
that depend on which application
is running when the Actions Palette
is launched. If the Browser is open
and then you launch the Actions
Palette, it would look the same as
always, with the exception that
there would be a “browser options”
button immediately to the left of
the “Audrey options” button. This
is true of the Datebook, Mail appli­cation, and Audrey’s Channels, but
not the Address Book. The Actions
Palette is also Audrey’s
only application besides the
Address Book which can be exited
by pressing its button while it is
open. Like Audrey’s other applica­tions, it can also be exited
by launching any other application.

actions palette

9/11 pdf 9/11/00 8:24 PM Page 46

44

actions palette

cookies Tap this menu item and you

will see two radio buttons. Tapping
the radio button next to “Accept all
cookies” sets the Browser to receive
cookies from Web sites. Tapping the
radio button next to “do not accept
cookies” will prevent your browser
from receiving these files. If you
make changes here, tap “okay;”
otherwise tap “cancel.”

cacheTap this menu item and

you will see two radio buttons.
Tapping the radio button next to

“clear cache” will delete down-loaded

files in the Browser application’s
cache. Tapping the radio button
next to “don’t clear cache” will
leave the cache in its default state,
where it continues to store down­loaded files indefinitely. If you make
changes here, tap “okay;” otherwise
tap “cancel.”

fontsTap this menu item and you

will see three radio buttons, each
corresponding to a different font
size (small, medium, large). Tap
the radio button next to the text size
that you would like the Browser
application to use for downloaded
text. If you make changes here, tap

“okay;” otherwise tap “cancel.”

When you launch the Actions
Palette with the Mail application
running, a “mail options” button
appears to the left of the “Audrey
options” button. Tap this button and
you will see a screen offering you
options for configuring your mail
application’s username and pass­word, server settings, and signature
properties. You navigate this screen
using the menu bar across the top
of the screen.

e-mail username and password

Tap this menu item and you will see
text fields into which you can type a
new username and password for
your e-mail account if necessary. If
you make changes here, tap “okay,”
otherwise tap “cancel.”

server settingsTap this menu

item and you will see text fields
into which you can type new
SMTP server, POP server, and
domain name information. If you
make changes here, tap “okay;” oth­erwise tap “cancel.”

signatureTap this menu item

and you will see a text field into
which you can enter information
for a signature file, which is a
string of information that is automati­cally attached to the end
of every message you compose
(your name and e-mail address or
URL, a quote, or ASCII art). If you
make changes here, tap “okay;” oth­erwise tap “cancel.”

*

Note: Cookies are small files
which allow Web pages to remember
what you’ve seen already and tailor
your experience to suit you.The
advantage of cookies is they allow
you to see where you've been before
on a site you've visited at least once.
The disadvantage of cookies is they
allow Web sites to analyze your
browsing behavior.

*

Note: The cache is the place where
text and images downloaded from
the Internet are stored to make
re-loading pages quicker.

Mail options

43

When you launch the Actions
Palette with the Audrey Channels
running, a “channel options”
button appears to the left of the

“Audrey options” button. Tap this

button and you will be taken to a
configuration screen for the current­ly loaded channel. If you have a
channel running but you don’t see a
“channel options”
button when you launch the
Actions Palette, that channel does
not have configurations options.

The button to the immediate
left of the “Audrey options”
button changes depending on
the application that is open when
the Actions Palette is launched.

This button will show options for
the Datebook, Browser, Mail, and
Audrey Channels when launched
with those options open. It will
appear blank when the Actions
Palette is launched with the Address
Book open. The following is an
overview of the application buttons
and the options they provide.

When you launch the Actions
Palette with the datebook application
running, a “datebook options” but­ton appears to the left of the

“Audrey options” button. Tap this

button and you will see a menu
where you adjust the default time
within which the Datebook displays
its main schedule view. If you make
changes here, tap “okay” when fin­ished. Otherwise, tap “cancel.”

actions palette

the options buttons

When you launch the Actions
Palette with the Browser application
running, a “browser options” button
appears to the left of the “Audrey
options” button. Tap this button
to see a screen offering you options
for configuring your browser’s home
page, cookie rules, cache clearing,
and font settings. You navigate this
screen using the menu bar in the
upper right-hand corner of this
screen. The following is an overview
of these options:

home pageThis is the default option

when you tap the “browser options”
button. Here you can set the home
page (the page that loads as soon as
you launch the Browser application)
two different ways. You can either
drag the stylus across the URL cur­rently in the text field and then type
a new URL or you can simply tap
“insert current page” to make the
currently loaded page your new
home page.

Datebook options Channel options Browser options

9/11 pdf 9/11/00 8:24 PM Page 48

46

actions palette

Channel Selectgives you

access to a list of channels

that can be added as
optional channels in addition to the
basic core channels. To add an
optional channel, tap one of the
boxes shown under “optional chan­nels.” Then tap the name of
the channel you would like to add
in the “available channels” scrolling
list. Tap the name of a channel
to see a brief description of the
channel in the “description” win­dow. If you are certain you want to
add or replace the currently select­ed optional channel with this new
channel, tap “replace.” The icon for
the new channel fills the box for the
new optional channel. Once you
have added or changed your option­al channels, tap “done.”

About Audreybrings up

a display of the many part-

ners who have helped
make Audrey possible as well as a
code version number and the serial
number for your unit. Tap “done”
when finished.

Printer provides access

to configuration for your

printer (optional, not
included). There are three options
on this screen, ranging from best
speed, good quality black and white
printing to good speed, best quality
color printing.

Passwordallows you to

set an optional password

that must be entered
upon every restart. You must also
enter a hint to help you remember
your password should you forget it
at some point in the future. It is
important to remember that if your
hint can't help you remember your
password, you may not be able to
gain access to Audrey and you may
lose data as a result. Write down your
password and hint and store them
in a safe place.

Credit Cardallows you

to store your credit card

information inside Audrey.
Then it will appear automatically in
online forms used for transactions.

connect/disconnect

If you connect to the Internet via
Audrey’s built-in analog modem,
the Actions Palette also offers
a convenient way to manually
connect or disconnect to your ISP.

If you are currently disconnected,

the “disconnect” button is grayed­out and the text box to the left of
the buttons reads “not connected”.
Tap “connect” and Audrey will
begin dialing out to your ISP.
Watch the text field to the right of
these buttons for updates about
your connection. Once Audrey is
connected, you should see a mes­sage in the text box reading

“connected” with the connection

speed listed in parentheses.

If you are currently connected,

the “connect” button is grayed-out
and the text box to the left of the
buttons reads “connected” with
the connection speed listed in
parentheses. Tap “disconnect” and
Audrey will disconnect from your
ISP. Once Audrey is disconnected,
you should see a message in the
text box reading “not connected.”

*

Note: Broadband users do not use
the "connect/disconnect" button
to connect to the Internet.If you
are using a broadband connection
with Audrey and the Actions Palette
indicates that you are disconnected,
refer to the troubleshooting section
on

page 51 for help.

45

Audrey options

Tapping the “Audrey options” button
opens a menu of 13 buttons. Here is
an overview of what these buttons
allow you to do:

Get onlinelaunches the

ISP setup wizard, as cov-

ered in the “set up” chap­ter in this guide. See page 5
for more information.

Internet Infoopens a

three tab menu of options

for configuring how you
connect to your ISP including
options for changing your ISP user­name and password, dial-up num­ber, dialing prefixes, connection type
(dial-up or broadband), and IP
address and DNS settings.

Screen Calibration launch-

es the screen

calibration wizard, as cov­ered in the “set up” chapter.
See page 6for more information.

Volume brings up three

slider controls for adjusting

the relative volumes of the
playback and recording levels in
the Mail application and the system
sounds that accompany many of
Audrey’s actions. You can tap “test”
to test the “playback” volume for
recorded messages in the Mail
application. Once you are finished,
tap “done.”

Contrast launches a slider

control with which you

can adjust the contrast of
Audrey’s display. Once you have fin­ished, tap “done.”

Contact Info launches a

screen with text fields in

which you can edit your
contact information (as entered dur­ing set up).

Palm Infois useful if

you have synced a Palm

compatible device to
Audrey. Audrey has each synced
Palm’s database in memory. If you
tap this button, you can remove any
users currently in Audrey’s memory
by tapping their name to highlight it
and then tapping “remove user”.
Tap “done” to complete the action.

Memory, view how much

memory Audrey has con-

sumed and how much
memory is left.

Date/Timelaunches a

screen with text fields in

which you can edit
Audrey’s current date and time
information. Tap “done” to save
any changes or tap “cancel” to
exit without making changes.

Download Schedule

allows you to configure

when Audrey downloads
new e-mail and updates to your
Audrey channels. If you connect via
Audrey’s analog modem, you will see
five text fields with times that you
can alter to fit your schedule (it is
best for Audrey to download during
times when you’re not usually using
the phone). If you connect via
broadband modem (cable or DSL),
you can tap the box to the left of

“broadband” to place a check mark

in it and then choose to have Audrey
download every half-hour or every
hour. Tap“done” to save any
changes or tap “cancel” to exit with­out making any changes.

actions palette

*

Note: You can also adjust Audrey's
main speaker volume using the vol­ume control on the back of the unit
(by the serial port).

9/11 pdf 9/11/00 8:25 PM Page 50

48

sync with Palm compatible devices

“What is syncing?”

The ability to sync multiple Palm

™

compatible devices is one of the
most advantageous features of Audrey.
This means that you can send all of
the Datebook and Address Book entries
from your Palm compatible device to
Audrey and vice versa. This way you
can stay up-to-date on your schedule
and contacts both at home and on the
go. You can also import and edit your
Palm compatible device’s Date Book
and Address book information and then
re-send it to your Palm compatible
device, for easy editing.

To initiate a HotSync
operation once your device
is connected to Audrey,

either tap the “HotSync”
icon on your Palm compatible

device’s desktop or press the
HotSync button on your Palm cradle.
When a HotSync operation begins,
Audrey asks for a password if the soft­ware is password protected. Type your
password and then press ENTER on
Audrey’s keyboard. Audrey will begin
syncing the information in your Palm
compatible device to a new database
within Audrey with the same name as
the owner of the Palm
compatible device.

To connect your Palm
compatible device,

you will need a Palm cradle or
sync cable. Connect the 9-pin
serial connector from your Palm cra­dle or sync cable to the 9-pin serial
jack on the back of Audrey (see pic­ture at left).

When you initiate a
HotSync

®

operation

between your Palm compatible
device and Audrey, you can
access its information from
within Audrey’s Address Book
and Datebook applications. After
the first connection is established,
the information from that user’s
Palm compatible device will always
appear as up-to-date as the last
HotSync operation. For more
information on performing these
operations, read on.

sync with Palm™compatible devices

™

47

9/11 pdf 9/11/00 8:25 PM Page 52

This method can also be used
to send a user’s Address Book
entries to Audrey’s Address
Book application.

*

50

sync with Palm compatible devices

2

Find the e-mail address
or phone number you
wish to sync.

Once you’ve located the entry, tap
the person’s name.

3

Tap inside the “Sync
To:” drop-down menu.

Tap the name of the Address Book
you would like to sync the entry to.
Then tap “done”. The entry will be
synced to that device upon the next
HotSync®operation.

4

The next time you sync

this device with Audrey, the event
will be sent to the Palm Address Book.

“How do I sync with the Address Book?”

1

Launch the Address Book.

Press the Address Book button on
Audrey’s console. Then tap the
“email” or “phone” button. Make
sure the Address Book is open in
the drop-down menu.

49

2

Find the event you
wish to sync.

Once you’ve located the event, tap
inside it from the “schedule view”
to view its details.

3

Tap “edit” and
then tap “details”.

The “event details” screen appears.
Tap inside the “Sync to:” drop-down
menu and then tap the username
for the Palm™compatible device with
which you want to sync this event.
Tap “okay,” then tap “okay” again.

4

The next time you sync

this device with Audrey, the event
will be sent to the Palm Date Book.

This method can also be
used to send a user’s Date
Book entries to Audrey’s
Datebook application.

*

“How do I sync with the Datebook?”

1

Launch the Datebook

Press the Datebook button on
Audrey’s console. Then open
Audrey’s catalog.

9/11 pdf 9/11/00 8:25 PM Page 54

52

troubleshooting

1 You tapped “send later” when
you wrote them. Messages you wish
to send immediately should be sent
using the “send now” button.

2 Audrey was offline when you
tapped “send” and the messages
are waiting for Audrey’s next connec­tion to your ISP. To force the mes­sages to be sent now, tap the

“get new mail” button.

3 Your SMTP settings may be
invalid. With the Mail application
open, press the Actions Palette but­ton. Tap “mail options,” then
tap “server settings.” Make sure
the information in the “Outgoing
(SMTP)” field is correct. If you have
access to a PC connected to the
Internet, you may want to visit your
ISP's home page to see if they have
information about what server name
should go here. Try searching their
site for the term “SMTP”. Also,
check www.3Com.com/ergofor
possible updates about configuring
Audrey for your ISP.

problem:

I can’t send e-mail.

solution:

• Make sure the Mail application
is enabled. Launch the Mail
application by pressing its button,
then press the Actions Palette
button on Audrey’s console. Then
tap “mail options.” Tap the “server
settings” tab and then look for the
box labeled “Disable Email - I do
not wish to send or receive email.”
If this box has an “x” in it, the
Mail application is disabled. Tap
it to remove the “x” and then
tap “okay.”

• If you have sent mail properly in
the past and your problem only
involves recent messages, check
your “sending later” view in the
Mail application by tapping

“sending later.” If the messages

you are trying to send appear
here, they are here for one of
three reasons:

problem:

I can’t receive mail.

solution:

• Make sure the Mail application
is enabled. With the Mail
application running, press the
Actions Palette button on Audrey’s
console. Then tap “mail options.”
Tap the “server settings” tab and
then look for the box labeled

“Disable Email - I do not wish to

send or receive email.” If this box
has an “x” in it, the Mail
application is disabled. Tap it to
remove the “x,” then tap “okay.”

• Make sure you entered your
username and password correctly.
With the Mail application running,
press the Actions Palette button
on Audrey's console. Then tap

“mail options”. Tap the “email

username & password” tab to
view the information you entered
during Audrey’s setup. Most user­names and passwords are case
sensitive. Additionally, some ISPs
assign different usernames
and passwords for e-mail than
for access to the Internet. If you
have access to a PC connected
to the Internet, you may want to
visit your ISP’s home page for
more information. Re-type your
username or password if either
is incorrect.

• Your POP3 settings may be
invalid. With the Mail application
open, press the Actions Palette
button. Tap “mail options,” then
tap “server settings.” Make sure
the information in the “Incoming
(POP3)” field is correct. If you
have access to a PC connected to
the Internet, you may want to visit
your ISP's home page to see if
they have information about what
server name should go here. Try
searching their site for the term

“POP3.” Also, check

www.3Com.com/ergofor possible
updates about configuring Audrey
for your ISP.

51

Are you sure you are properly
configured to connect to the
Internet? Here's how to find out.

1 First, verify that your cable

connections are correct:

• If you are using Audrey's analog

modem to connect to the Internet,
check your phone cable connec­tions. The phone cable should be
plugged into one of Audrey's two
phone jacks and
into a wall phone jack.

• If you are connecting via

a broadband modem (cable or
DSL), make sure you are using
the right cables and that your con­nections are correct. Connect an
Ethernet (RJ45) cable (not includ­ed) from your Ethernet hub to a
3Com USB Ethernet adapter.
Then, connect a USB cable to
the adapter and one of Audrey's
USB ports. Your USB Ethernet
adapter must be a 3Com product.
3Com Ethernet hubs and adapters
sold separately.

2 Press the Actions Palette button.

3 Tap “Audrey options.”

4 Tap “Internet Info.”

5 Most usernames and passwords

are case sensitive. Additionally,
some ISPs assign different user­names and passwords for
e-mail than for access to the Internet
(if you have access to a PC, visit
your ISPs home page for more infor­mation). Re-type your username or
password.

6 If you are connecting via a broad-

band device, tap “Advanced
Information.” Make sure that the

“Use USB Ethernet” radio button

is on. Then tap “done.”

7 If you are connecting via Audrey's

analog modem, tap the “ISP Dialing”
tab and enter the digits you need to
dial into the “Dialing prefix” text field.

8 Tap “done.”

9 Launch the Actions Palette

again and tap the “connect” button.
Watch the connection message in
the Actions Palette to see if you can
connect now.

troubleshooting

problem:

I can't connect to the Internet
or access my e-mail using my broad­band connection.

solution:

Contact your ISP and ask if they
only allow one IP address for your
modem. If that is the case, your
ISP's servers will see Audrey as a
second device (with a second IP
address) on your connection. This
could prevent you from connecting.
Ask you provider if they can assign
you an additional IP address.
(Additional IP addresses may result
in new fees from your ISP. Be sure
to ask how much an additional IP
address will cost.)

problem:

I received a DNS error when
trying to access a Web page in
the Browser.

solution:

This error hasn’t occurred before…

• If you haven’t had this problem
with other pages, you may have
mistyped the address for the Web
page you are trying to access.
Make sure you haven't misspelled
the address or mistyped a comma
where there should be a period.

This error occurs with every URL
you type in…

• Press the Actions Palette button
and then tap “Audrey options.”
Then tap the “Internet Info” icon.
Tap the “Advanced Information”
tab and look at the primary and
secondary DNS settings. Contact
your ISP and verify that these are
correct. Also, we recommend that
you leave the “Use PPP/DHCP”
radio button on.

• You may want to contact your
ISP to see if they are having prob­lems with their servers.

before you begin

9/11 pdf 9/11/00 8:41 PM Page 56

54

regulatory information

Manufacturer’s Declaration of Conformity

3Com Corporation
3800 Golf Road
Rolling Meadows, IL 60008
U.S.A.
Telephone: [phone]

We declare under our sole responsibility
that the 3Com®Ergo®Audrey™Internet appli­ance to which this declaration relates,
is in conformity with the following FCC specifi­cations or other normative documents:

• ANSI C63.4-1992 Methods of Measurement

• Federal Communications Commission 47
CFR Part 15, subpart B

15.107 (e) Class B Conducted Limits

15.109 (g) Class B Radiated Emissions Limits

FCC Class B Statement

This device complies with Part 15 of the
FCC Rules. Operation is subject to the follow­ing two conditions:

1 this device may not cause harmful

electromagnetic interference, and

2 this device must accept any interference

received including interference that may
cause undesired operations.

FCC Notice: Radio and
Television Interference
Note: This equipment has been tested and

found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful interfer­ence in a residential installation. This
equipment generates, uses and can radiate
radio frequency energy and, if not installed
and used in accordance with the instructions,
may cause harmful interference to radio com­munications. However, there is no guarantee
that interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by turn­ing the equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the
equipment and receiver.

• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.

• Consult the dealer or an experienced
radio/TV technician for help.

The user may find the following information
prepared by the Federal Communications
Commission helpful: The CIB Interference
Handbook and The CIB Telephone
Interference Bulletin.

These documents are available on the
Internet through the FCC Compliance and
Interference Bureau Home Page at http://
www.fcc.gov/cib listed under documents.
Select CIB Interference Handbook or CIB
Telephone Interference Bulletin.

CAUTION:CHANGES OR MODIFICATIONS
NOT EXPRESSLY APPROVED BY THE PARTY
RESPONSIBLE FOR COMPLIANCE COULD
VOID THE USER’S AUTHORITY TO OPERATE
THIS EQUIPMENT

FCC Part 68 Statement

This equipment complies with Part 68 of the
FCC Rules. On the back of this equipment
is a label that contains, among other
information, the FCC 68 registration number
and Ringer Equivalence Number (REN) for
this equipment. If requested, this information
must be provided to the telephone company.

The REN is used to determine the number
of devices you may legally connect to your
telephone line. In most areas, the sum of the
REN of all devices connected to one line
must not exceed five (5.0). You should con­tact your telephone company to determine
the maximum REN for your calling area.

A FCC compliant , 26 AWG, telephone cord
with a modular plug is provided with this
equipment. This device connects to the tele­phone network via an RJ -11 plug and jack.
The plug and jack also comply with FCC part
68 rules. Be sure that the telephone line you
are connecting the modem to is a standard
analog line and not a digital (PBX ), party, or
coin telephone line.

If this device causes harm to the telephone
network, the telephone company will notify
you in advance that temporary discontinuance
of service may be required. But, if advance
notice is not practical, the telephone company
will notify the customer as soon as possible.
Also, you will be advised of your right to file
a complaint with the FCC if you believe it
is necessary.

The telephone company may make changes
in its facilities, equipment, operations, or
procedures that could effect the operation of
the equipment. If this happens, the telephone
company will provide advance notice in order
for you to make necessary modifications to
maintain uninterrupted service.

If trouble is experienced with this device, for
repair and warranty information, please refer
to the Technical Support insert for repair
information and the warranty section of this
User Guide for warranty information. In the
event of device malfunction, all repairs should
be performed by 3Com or an authorized
agent. It is the responsibility of users requiring
service to report the need for service to our
company or to one of our authorized agents.
In the event service is required, refer to the
Technical Support insert for information.
Service can be obtained by calling
866-Ergo-aid (866-374-6243) or visiting
www.3Com.com/ergo.

If the device is causing harm to the telephone
network, the telephone company may request
that you disconnect the equipment until the
problem is resolved.This registered device is
capable of providing users access to interstate
providers of operator services through the use
of equal access codes.

C-UL/UL Listing

This information technology equipment
is C-UL-listed and UL-listed for use with
UL-listed equipment in both the Canadian
and U.S. markets, respectively.

Canadian Notice

This digital apparatus does not exceed the
Class B limits for radio noise emissions from
digital apparatus set out in the interference­causing equipment standard entitled Digital
Apparatus, ICES-003 of Industry Canada.

Cet appareil numérique respecte les limites
de bruits radio-électriques applicables
auxappareilsnumériques de la Classe B
préscrites dans la norme sur le matériel
brouilleur: AppareilsNumériques, NMB-003
édictée par l’Industrie Canada.

The Industry Canada (IC) label identifies certi­fied equipment. This certification means that
the equipment meets certain telecommunica­tions network protective, operation, and
safetyrequirements. Industry Canada does
not guarantee the equipmentwill operate to
the users’ satisfaction.Before installing this
equipment, users should ensure that it isper­missible to be connected to the facilities of
the local telecommunications company. The
equipment must also be installed using an
acceptable method of connection. In some
cases, the inside wiring associated with a sin­gle-line individual service may be extended by
means of a certified connector assembly (tele­phone extension cord). The customer should
be aware that compliance with the above con­ditions might not prevent degradation of serv­ice in some
situations. Repairs to certified equipment
should be made by an authorized Canadian
maintenance facility designated by the suppli­er. Any repairs or alterations made
by the user to this equipment, or equipment
malfunctions, may give the telecommuni­cations company cause to request the user
to disconnect the equipment.

Users should ensure for their own protection
that the electrical ground connections of the
power utility, telephone lines, and internal
metallic water pipe system, if present, are
connected together. This precaution may be
particularly important in rural areas.

CAUTION: Users should not attempt to make
electrical ground connections by themselves,
but should contact the appropriate inspection
authority or an electrician, as appropriate.

regulatory information

53

problem:

I received an unsupported feature
error when trying to access a Web
page in the Browser.

solution:

Audrey’s Browser is intended for
surfing Web pages and delivering
RealAudio®and MacroMedia®Flash

™

content. However, there are media
types which Audrey does not yet
support. This error doesn’t indicate
a problem with your device, but is
rather a note that Audrey is not the
best device for accessing these
kinds of files. Expect frequent fea­ture-compatibility updates from
3Com as Audrey grows older!

problem:

How do I update Audrey?

solution:

Audrey is designed to update its
code automatically. This happens
during your normal download sched­ule so that you don’t have to worry
about being up-to-date with new fea­tures. It is important to remember
that you should leave Audrey
plugged in and connected
to a phone jack at all times so that
you don’t miss out on code and
channel updates.

Web-based support

To visit our online product support
environment, point your browser to
the following URL:

http://www.support.3Com.com

e-mail support

To receive help via e-mail,
send a message to the following
e-mail address:

[e-mail]

toll-free 90-day phone support

If you have problems with your prod­uct within the first 90 days
after purchase, call the following
toll-free number:
866-Ergo-aid (866-374-6243)
(Monday through Friday,
7AM - 11PM Central Time;
Saturday and Sunday,
10AM - 4PM Central Time)

if you need to return the unit

Contact 3Com Customer Support
by calling 866-Ergo-aid (866-374-

6243) or visiting 3com.com/ergo. If
the support representative determines
that you need to return the unit, you
will receive a USO (User Service
Order) number and the address to
which you should send the unit. You
must have a USO number before
returning the unit to us. Ship the unit,
postage paid, in a strong box made of
corrugated cardboard with plenty of
packing material. DO NOT send the
unit back in the original box. Send
ONLY the unit (NOT manuals, cables,
etc.). Include your USO number,
name, and address on the shipping
label as well as inside the package.
If possible, send the package via a
courier capable of tracking the
progress of the shipment.

troubleshooting

support resources

problem:

After rebooting Audrey (unplugging
the power supply and then plugging it
back in), the screen appears garbled.

solution:

Disconnect the power cable from
Audrey and wait a full 60 seconds.
Then reconnect the power. The dis­play should now appear as it normally
does.

In general, when disconnecting
power from Audrey, whether after
moving the unit or after a power out­age, wait a full 60 seconds
before reconnecting power.

9/11 pdf 9/11/00 8:41 PM Page 58

56

limited warranty

THE SOFTWARE AND DOCUMENTATION
UNUSED TO THE SUPPLIER WHERE YOU
OBTAINED IT.

License

3Com grants you a nonexclusive, nontransfer­able (except as specified herein) license to
use the accompanying software program(s) in
executable form (the “Software”) and accom­panying documentation (the
“Documentation”), subject to the terms and
restrictions set forth in this Agreement. You
are not permitted to lease, rent, distribute or
sublicense (except as specified herein) the
Software or Documentation or to use the
Software or Documentation in a time-sharing
arrangement or in any other unauthorized
manner. Further, no license is granted to you
in the human readable code of the Software
(source code). Except as provided below, this
Agreement does not grant you any rights to
patents, copyrights, trade secrets,
trademarks, or any other rights with respect
to the Software or Documentation.

Subject to the restrictions set forth herein, the
Software is licensed to be used on any Ergo
Internet Appliance Device products, provided
that the Software is used only in connection
with Ergo products. With respect to the
Device Software, you may use such Software
only on one (1) Ergo Internet Appliance
Device product. Otherwise, the Software and
Documentation may be copied only as essen­tial for backup or archive purposes in support
of your use of the Software as permitted here­under. You must reproduce and include all
copyright notices and any other proprietary
rights notices appearing on the Software on
any copies that you make. You agree not to
remove or deface any portion of any legend
provided on any licensed program or docu­mentation delivered to you under this
Agreement. Notwithstanding any other provi­sion of this License Agreement, this License
Agreement shall not be deemed to apply to
any other applications software licensed to
you by third parties that is included on the
same media as Ergo’s Software (“Other
Software”) if the Other Software provides that
the use of the
Other Software is subject to the terms
and conditions of the third party’s
license agreement.

Assignment; No Reverse Engineering

You may transfer the Software,
Documentation and the licenses granted
herein to another party in the same country
in which you obtained the Software and
Documentation if the other party agrees
in writing to accept and be bound by the
terms and conditions of this Agreement. If
you transfer the Software and Documentation,
you must at the same time either transfer all
copies of the Software and Documentation to
the party or you must destroy any copies not
transferred. Except as set forth above, you
may not assign or transfer your rights under
this Agreement.

Modification, reverse engineering, reverse
compiling, or disassembly of the Software is
expressly prohibited. However, if you are a
European Union (“EU”) resident, information
necessary to achieve interoperability of the
Software with other programs within the
meaning of the EU Directive on the Legal
Protection of Computer Programs is available
to you from 3Com upon written request.

Export Restrictions

The Software, including the Documentation
and all related technical data (and any copies
thereof) (collectively “Technical Data”), is
subject to United States Export control laws
and may be subject to export or import
regulations in other countries. In addition,
the Technical Data covered by this Agreement
may contain data encryption code which is
unlawful to export or transfer from the United
States or country where you legally obtained
it without an approved U.S. Department of
Commerce export license and appropriate for­eign export or import license, as required.
You agree that you will not export or re-export
the Technical Data (or any copies thereof) or
any products utilizing the Technical Data in
violation of any applicable laws or regulations
of the United States or the country where you
legally obtained it. You are responsible for
obtaining any licenses to export, re-export or
import the Technical Data. In addition to the
above, the Product may not be used, export­ed or re-exported (i) into or to a national or
resident of any country to which the U.S. has
embargoed; or (ii) to any one
on the U.S. Commerce Department’s Table
of Denial Orders or the U.S. Treasury
Department’s list of Specially
Designated Nationals.

Trade Secrets; Title

You acknowledge and agree that the struc­ture, sequence and organization of the
Software are the valuable trade secrets of
3Com and its suppliers. You agree to hold
such trade secrets in confidence. You further
acknowledge and agree that ownership of,
and title to, the Software and Documentation
and all subsequent copies thereof regardless
of the form or media are held by 3Com and
its suppliers. 3Com suppliers shall be third
party beneficiaries of this agreement.

United States Government Legends

The Software, Documentation and any other
technical data provided hereunder is com­mercial in nature and developed solely at pri­vate expense. The Software is delivered as
“Commercial Computer Software” as defined
in DFARS 252.227-7014 (June 1995) or as a
commercial item as defined in FAR 2.101(a)
and as such is provided with only such rights
as are provided in this Agreement, which is
3Com’s standard commercial license for the
Software. Technical data is provided with lim­ited rights only as provided in DFAR

252.227-7015 (Nov. 1995) or FAR 52.227-14
(June 1987), whichever is applicable.

Term and Termination

The licenses granted hereunder are perpetual
unless terminated earlier as specified below.
You may terminate the licenses and this
Agreement at any time by destroying the
Software and Documentation together with
all copies and merged portions in any form.
The licenses and this Agreement will also ter­minate immediately if you fail to comply with
any term or condition of this Agreement.
Upon such termination you agree to destroy
the Software and Documentation, together
with all copies and merged portions in
any form.

Limited Warranties and Limitation
of Liability

All warranties and limitations of liability
applicable to the Software are as stated on
the Limited Warranty Card or in the product
manual, whether in paper or electronic form,
accompanying the Software. Such warranties
and limitations of liability are incorporated
herein in their entirety by this reference.

Governing Law

This Agreement shall be governed by the laws
of the State of California, U.S.A. excluding its
conflicts of laws principles and excluding the
United Nations Convention on Contracts for
the International Sale of Goods.

Severability

In the event any provision of this Agreement
is found to be invalid, illegal or unenforceable,
the validity, legality and enforceability of any
of the remaining provisions shall not in any
way be affected or impaired and a valid,
legal and enforceable provision of similar
intent and economic impact shall be
substituted therefor.

Entire Agreement

This Agreement sets forth the entire
understanding and agreement between
you and 3Com and supersedes all prior
agreements, whether written or oral, with
respect to the Software and Documentation,
and may be amended only in a writing signed
by both parties.

Should you have any questions concerning
this Agreement or if you desire to contact
3Com for any reason, please contact the
3Com subsidiary serving your country,
or write:

3Com Corporation
5400 Bayfront Plaza, P.O. Box 58145
Santa Clara, CA 95052-8145
[phone]

Copyright © 2000 3Com Corporation.
All rights reserved. 3Com is a registered
trademark of 3Com Corporation.

55

Hardware

3Com Corporation (“3Com”), warrants to
the original end user (“Customer”) that this
product will be free from defects in workman­ship and materials, under normal use, for one
year from the date the product
is originally registered with 3Com through the
automated activation process associated with
this product. 3Com’s sole obligation under
this express warranty shall be, at 3Com’s
option and expense, to replace the product or
part with a comparable product or part, repair
the product or part, or if neither repair nor
replacement is reasonably available, 3Com
may, in its sole discretion, refund to Customer
the purchase price paid for the product or
part. Replacement products or parts may be
new or reconditioned. 3Com warrants any
replaced or repaired product
or part, and any hardware upgrade to which
Customer is entitled under an agreement
between Customer and 3Com, for a period of
ninety (90) days from shipment, or through
the end of the original warranty, whichever is
longer. All products or parts that are replaced
become the property of 3Com.

3Com shall not be responsible for customer’s
software, firmware, information, or memory
data contained in, stored on, or integrated
with any products returned to 3Com for
repair,whether under warranty or not.

Software

3Com warrants to Customer that
the software licensed from it will perform
in substantial conformance to its program
specifications, for a period of ninety (90)
days from the date the product is originally
registered with 3Com through the automated
activation process associated with this prod­uct. 3Com’s sole obligation with respect to this
express warranty shall be (at 3Com’s discre­tion) to refund the purchase price
paid by Customer for any defective software
product. 3Com makes no warranty or repre­sentation that its software products will meet
Customer’s requirements or will work
in combination with any hardware or applica­tions software products provided by third par­ties, that the operation of the software prod­ucts will be uninterrupted or error free,
or that all defects in the software products
will be corrected.

THIS ERGO INTERNET APPLIANCE DEVICE
MAY INCLUDE OR BE BUNDLED WITH
THIRD PARTY SOFTWARE, THE USE OF
WHICH IS GOVERNED BY A SEPARATE END
USER LICENSE AGREEMENT. THIS ERGO

INTERNET APPLIANCE DEVICE WARRANTY
DOES NOT APPLY TO SUCH THIRD PARTY
SOFTWARE. FOR THE APPLICABLE WAR­RANTY, PLEASE REFER TO THE
END USER LICENSE AGREEMENT GOVERN­ING THE USE OF SUCH SOFTWARE OR THE
ACCOMPANYING DOCUMENTATION RELAT­ING TO SUCH SOFTWARE. FOR A LIST OF
THIRD PARTY SOFTWARE BUNDLED WITH
THE PRODUCT, PLEASE VISIT 3COM’S WEB
SITE AT WWW.3COM.COM/ERGO.

Obtaining Warranty Service

Customer must contact a 3Com Corporation
Customer Service Center within the applicable
warranty period to obtain warranty service
authorization. 3Com will validate the warranty
period of a product based on data obtained
during the initial registration of the product.
Products returned to 3Com must be pre­authorized by 3Com with a User Service
Order (USO) number marked on the outside
of the package. 3Com is not responsible for
Customer products or parts received without
a warranty service authorization. Products or
parts shipped by Customer to 3Com must be
sent prepaid and packaged appropriately for
safe shipment. Title passes at the time of
receipt by 3Com. It is recommended that
products or parts be insured or sent by a
method that provides for tracking of the pack­age. In the United States, 3Com may ship a
replacement product or part prior to receiving
the original product or part (“advance
exchange”). When an advance exchange is
provided and Customer fails to return the
original product or part to 3Com within thirty
(30) days from the date the warranty service
authorization is issued,
3Com will charge Customer the then-current
published catalogue price of such product
or part.

Warranties Exclusive

IF THIS PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER’S SOLE
REMEDY FOR BREACH OF THAT WARRAN­TY SHALL BE REPLACEMENT OR REPAIR
OF THE PRODUCT OR PART OR REFUND
OF THE PURCHASE PRICE PAID, AT 3COM’S
OPTION. TO THE FULL EXTENT ALLOWED
BY LAW, THE FOREGOING WARRANTIES
AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL
OTHER WARRANTIES, TERMS, OR CONDI­TIONS, EXPRESS OR IMPLIED, EITHER IN
FACT OR BY OPERATION OF LAW, STATUTO­RY OR OTHERWISE, INCLUDING WAR­RANTIES, TERMS, OR CONDITIONS OF
MERCHANTABILITY,

FITNESS FOR A PARTICULAR PURPOSE,
SATISFACTORY QUALITY, CORRESPON­DENCE WITH DESCRIPTION, AND NON­INFRINGEMENT, ALL OF WHICH ARE
EXPRESSLY DISCLAIMED. 3COM NEITHER
ASSUMES NOR AUTHORIZES ANY OTHER
PERSON TO ASSUME FOR IT ANY OTHER
LIABILITY IN CONNECTION WITH THE SALE,
INSTALLATION, REGISTRATION, MAINTE­NANCE OR USE OF ITS PRODUCT.
3COM SHALL NOT BE LIABLE UNDER THIS
WARRANTY IF ITS TESTING AND EXAMINA­TION DISCLOSE THAT THE ALLEGED
DEFECT OR MALFUNCTION IN THE PROD­UCT DOES NOT EXIST OR WAS CAUSED BY
CUSTOMER’S OR ANY THIRD PERSON’S
MISUSE, NEGLECT, IMPROPER INSTALLA­TION, REGISTRATION, TESTING, UNAUTHO­RIZED ATTEMPTS TO OPEN,
REPAIR, OR MODIFY THE PRODUCT OR
ANY OTHER CAUSE BEYOND THE RANGE
OF THE INTENDED USE, OR BY ACCIDENT,
FIRE, LIGHTNING, POWER OUTAGES,
OTHER HAZARDS, OR ACTS OF GOD. THIS
WARRANTY DOES NOT COVER PHYSICAL
DAMAGE TO THE SURFACE OF THE PROD­UCT, INCLUDING CRACKS OR SCRATCHES
ON THE LCD TOUCHSCREEN OR OUTSIDE
CASING. THIS WARRANTY DOES NOT
APPLY WHEN THE
MALFUNCTION RESULTS FROM THE USE
OF THIS PRODUCT IN CONJUNCTION WITH
ACCESSORIES, OTHER PRODUCTS, OR
ANCILLARY OR PERIPHERAL EQUIPMENT
AND 3COM DETERMINES THAT THERE IS
NO FAULT WITH THIS ERGO AUDREY
INTERNET APPLIANCE DEVICE ITSELF.
THIS WARRANTY DOES NOT APPLY TO
ANY MALFUNCTION OR FAILURE OF THE
PRODUCT OR PART DUE TO ANY COMMU­NICATION SERVICE CUSTOMER
MAY SUBSCRIBE TO OR USE WITH
THE PRODUCT.

Limitation of Liability

TO THE FULL EXTENT ALLOWED BY LAW,
3COM ALSO EXCLUDES FOR ITSELF AND
ITS SUPPLIERS ANY LIABILITY, WHETHER
BASED IN CONTRACT OR TORT (INCLUD­ING NEGLIGENCE), FOR INCIDENTAL, CON­SEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY KIND, OR FOR
LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR
DATA, OR OTHER FINANCIAL LOSS ARISING
OUT OF OR IN CONNECTION WITH THE
SALE, SALE, INSTALLATION, REGISTRATION,
MAINTENANCE, USE, PERFORMANCE, FAIL­URE, OR INTERRUPTION OF THIS PROD­UCT, EVEN IF 3COM OR ITS AUTHORIZED

RESELLER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, AND LIM­ITS ITS LIABILITY TO REPLACEMENT,
REPAIR, OR REFUND OF THE PURCHASE
PRICE PAID, AT 3COM’S OPTION. THIS DIS­CLAIMER OF LIABILITY FOR DAMAGES WILL
NOT BE AFFECTED IF ANY REMEDY PRO­VIDED HEREIN SHALL FAIL OF ITS ESSEN­TIAL PURPOSE.

Disclaimer

Some countries, states, or provinces do not
allow the exclusion or imitation of implied
warranties or the limitation of incidental or
consequential damages for certain products
supplied to consumers, or the limitation of lia­bility for personal injury, so the above
limitations and exclusions may be limited in
their application to you. When the implied
warranties are not allowed to be excluded in
their entirety, they will be limited to the dura­tion of the applicable written warranty. This
warranty gives you specific legal rights that
may vary depending on local law.

Governing Law

This Limited Warranty shall be governed by
the laws of the State of California, U.S.A., and
by the laws of the United States, excluding its
conflicts of laws principles and excluding the
United Nations Convention on Contracts for
the International Sale of Goods.

3Com Corporation
5400 Bayfront Plaza
PO Box 58007
Santa Clara, California 95052-8007
[phone]
July 14, 2000

End User Software License Agreement

YOU SHOULD CAREFULLY READ THE FOL­LOWING TERMS AND CONDITIONS BEFORE
INSTALLING, REGISTERING, AND USING
THE PRODUCT, THE USE OF WHICH IS
LICENSED BY 3COM CORPORATION
(“3COM”) TO ITS CUSTOMERS FOR THEIR
USE ONLY AS SET FORTH BELOW. REGIS­TERING OR USING ANY PART OF THE
SOFTWARE OR DOCUMENTATION INDI­CATES THAT YOU ACCEPT THESE TERMS
AND CONDITIONS. IF YOU DO NOT AGREE
TO THE TERMS AND CONDITIONS OF THIS
AGREEMENT, DO NOT
REGISTER OR USE THE SOFTWARE OR
DOCUMENTATION, DO NOT SELECT THE
"I AGREE" OR SIMILAR BUTTON. IF YOU
HAVE RECEIVED THE SOFTWARE AND
DOCUMENTATION ON PHYSICAL MEDIA,
RETURN THE ENTIRE PRODUCT WITH

limited warranty

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www.3Com.com/ergo

product information
product purchase
Audrey accessories
Ergo community

news and more....

57

accessories

3Com is developing

a wide array of accessories for Audrey
including carrying cases, connectivity
adapters, mounting brackets, and
much more. To learn more about the
accessories available for Audrey, visit
www.3Com.com/ergo.

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