Erco&Gener GENPRO 40E R2 User Manual
L’esprit Modem
User Guide
GenPro 40e R2
Reference
Revision
Date
: EG_GenPro40e-R2_1006_UG_001_UK.doc
: 001
: 04/01/2016
http://www.ercogener.com
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Document History
Rev. Modifications Author Date Validation Date
000 Creation YST 08/01/2015
001 Technical update PBR 04/01/2016 MSU 03/02/2016
The main modifications of this document compared to the previous version are easily identifiable on a screen
by the blue color of the text.
Descriptions and non-contractual illustrations in this document are given as an indication only.
ERCOGENER reserves the right to make any modifications.
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TABLE OF CONTENTS
PRESENTATION ............................................................................................................................................... 8
WARNING ......................................................................................................................................................... 9
COPYRIGHT ................................................................................................................................................... 10
1 REFERENCES........................................................................................................................................ 11
1.1 REFERRED DOCUMENTS .................................................................................................................... 11
1.2 ABBREVIATIONS ............................................................................................................................... 11
1.3 SYMBOLS ......................................................................................................................................... 13
2 PACKAGING .......................................................................................................................................... 14
2.1 CONTENT ......................................................................................................................................... 14
2.2 PACKING CASE ................................................................................................................................. 14
2.3 MODEM LABELS ............................................................................................................................... 15
3 GENERAL PRESENTATION ................................................................................................................. 15
3.1 DESCRIPTION ................................................................................................................................... 15
3.1.1 Back side .................................................................................................................................. 15
3.1.2 Front side .................................................................................................................................. 16
3.1.3 Two brackets to fix the modem on a support ....................................................................... 16
3.2 EXTERNAL CONNECTIONS ................................................................................................................. 16
3.2.1 Connections ............................................................................................................................. 16
3.2.1.1 Antenna connectors........................................................................................................ 16
3.2.1.2 Micro-Fit connector ......................................................................................................... 17
3.2.1.3 Connector mini USB B (5 contacts) .............................................................................. 17
3.2.2 Cables supplied ....................................................................................................................... 18
3.2.2.1 2-wire Micro-Fit cable ..................................................................................................... 18
3.2.2.2 Cable USB 2.0 with connectors type A Male and type mini B Male ........................... 18
4 CHARACTERISTICS AND SERVICES ................................................................................................. 19
5 USE OF THE MODEM ............................................................................................................................ 20
5.1 STARTING WITH THE MODEM .............................................................................................................. 20
5.1.1 Assembly of the modem ......................................................................................................... 20
5.1.2 Installation of the modem ....................................................................................................... 21
5.1.3 Installation USB Driver ............................................................................................................ 22
5.1.4 Verification of the communication with the modem ............................................................ 24
5.1.5 Installation of software Skylight under Windows ................................................................. 27
5.1.6 Problem of installation under Windows ................................................................................ 29
5.1.7 Example of AT command ........................................................................................................ 30
5.1.7.1 Example of a Data communication ................................................................................ 30
5.1.7.2 Example of SMS transmission ....................................................................................... 30
Descriptions and non-contractual illustrations in this document are given as an indication only.
ERCOGENER reserves the right to make any modifications.
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5.1.8 SIM card extraction .................................................................................................................. 31
5.2 SPECIFIC RECOMMENDATIONS FOR THE USE OF THE MODEM IN VEHICLES ............................................ 31
5.2.1 Recommended connection on the battery of a truck ........................................................... 32
5.2.2 Technical constraints of trucks .............................................................................................. 33
5.3 LED GSM OF THE MODEM ................................................................................................................ 34
5.4 ECHO FUNCTION OF AT COMMANDS DEACTIVATED ............................................................................. 34
5.5 CHECKING THE QUALITY OF THE GSM RECEPTION SIGNAL.................................................................. 35
5.6 VERIFICATION OF THE PIN CODE ....................................................................................................... 36
5.7 VERIFICATION OF THE MODEM REGISTRATION ..................................................................................... 36
5.7.1 On the GSM network ................................................................................................................ 37
5.7.2 On the GPRS, UMTS, LTE network ........................................................................................ 38
5.8 MAIN AT COMMANDS (HAYES) ........................................................................................................ 39
5.9 TURNING OFF THE DEVICE ................................................................................................................ 39
5.10 MODEM UPDATING PROCEDURE ......................................................................................................... 40
6 TROUBLE SHOOTING .......................................................................................................................... 40
6.1 PROBLEM OF COMMUNICATION BETWEEN THE MODEM AND THE USB LINK .......................................... 40
6.2 "ERROR" MESSAGE ........................................................................................................................ 41
6.3 "NO CARRIER" MESSAGE .............................................................................................................. 41
7 FUNCTIONAL DESCRIPTION ............................................................................................................... 42
7.1 ARCHITECTURE ................................................................................................................................ 42
7.2 POWER SUPPLY ................................................................................................................................ 42
7.2.1 General presentation ............................................................................................................... 42
7.2.2 Protections ............................................................................................................................... 43
7.3 USB INTERFACE ............................................................................................................................... 43
8 TECHNICAL CHARACTERISTICS ........................................................................................................ 44
8.1 MECHANICAL CHARACTERISTICS ....................................................................................................... 44
8.2 ELECTRICAL CHARACTERISTICS ........................................................................................................ 45
8.2.1 Power supply ............................................................................................................................ 45
8.2.2 SIM interface ............................................................................................................................. 49
8.2.3 RF characteristics .................................................................................................................... 49
8.2.3.1 RF functioning ................................................................................................................. 49
8.2.3.2 External antenna ............................................................................................................. 51
8.2.3.3 Installation of antennas .................................................................................................. 51
8.3 ENVIRONMENTAL CHARACTERISTICS ................................................................................................. 52
8.4 STANDARDS/CONFORMITIES ............................................................................................................. 53
9 SECURITY RECOMMENDATIONS ....................................................................................................... 54
9.1 GENERAL SECURITY ......................................................................................................................... 54
9.2 SECURITY IN A VEHICLE .................................................................................................................... 55
9.3 CARE AND MAINTENANCE .................................................................................................................. 55
9.4 YOUR RESPONSIBILITY ...................................................................................................................... 55
Descriptions and non-contractual illustrations in this document are given as an indication only.
ERCOGENER reserves the right to make any modifications.
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10 RECOMMENDED ACCESSORIES ........................................................................................................ 56
11 CLIENT SUPPORT ................................................................................................................................. 56
DECLARATION OF CONFORMITY ............................................................................................................... 57
Descriptions and non-contractual illustrations in this document are given as an indication only.
ERCOGENER reserves the right to make any modifications.
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INDEX OF TABLES
Table 1 : Definition of abbreviations ............................................................................................................ 11
Table 2 : Micro-Fit connector ....................................................................................................................... 17
Table 3 : Connector mini USB B .................................................................................................................. 17
Table 4 : 2-wire Micro-Fit cable .................................................................................................................... 18
Table 5 : Connector mini USB B .................................................................................................................. 18
Table 6 : Characteristics and Services ........................................................................................................ 19
Table 7 : LED GSM of the modem ................................................................................................................ 34
Table 8 : Quality of reception signal CSQ ................................................................................................... 35
Table 9 : Verification of PIN code ................................................................................................................. 36
Table 10 : CREG on GSM network ............................................................................................................... 37
Table 11 : CGREG on GPRS, UMTS, LTE network ..................................................................................... 38
Table 12 : Main AT commands used with the modem ............................................................................... 39
Table 13 : Solutions when there is no connection between the modem and the USB link ................... 40
Table 14 : Solutions for a message "NO CARRIER" .................................................................................. 41
Table 15 : Mechanical characteristics ......................................................................................................... 44
Table 16 : Electrical characteristics ............................................................................................................. 45
Table 17 : Effects of a power supply defect ................................................................................................ 45
Table 18 : Average consumptions in standby mode ................................................................................. 46
Table 19 : Average consumptions in communication (LTE / WCDMA / HSUPA)
(1)
................................ 47
Table 20 : Average consumptions in communication (GSM / EDGE) ...................................................... 48
Table 21 : Characteristics of the power supply voltage of the SIM card ................................................. 49
Table 22 : Conducted Rx sensitivity in LTE Band ...................................................................................... 49
Table 23 : Conducted Rx sensitivity in UMTS band (WCDMA) ................................................................. 50
Table 24 : Conducted Rx sensitivity in GSM / EDGE Bands ..................................................................... 50
Table 25 : Power transmitted by RF transmitter ......................................................................................... 50
Table 26 : Characteristics of external antennas ......................................................................................... 51
Table 27 : Environmental characteristics.................................................................................................... 52
Descriptions and non-contractual illustrations in this document are given as an indication only.
ERCOGENER reserves the right to make any modifications.
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INDEX OF FIGURES
Figure 1 : Content .......................................................................................................................................... 14
Figure 2 : Modem labels ................................................................................................................................ 15
Figure 3 : Back side ....................................................................................................................................... 15
Figure 4 : Front side ...................................................................................................................................... 16
Figure 5 : Fixing brackets ............................................................................................................................. 16
Figure 6 : Connector mini USB B ................................................................................................................. 17
Figure 7 : 2-wire Micro-Fit cable ................................................................................................................... 18
Figure 8 : Assembly of the modem .............................................................................................................. 20
Figure 9 : Insertion SIM card ........................................................................................................................ 21
Figure 10 : Connection recommended on the battery of a truck .............................................................. 32
Figure 11 : Technical constraints of trucks ................................................................................................ 33
Figure 12 : Synoptic ...................................................................................................................................... 42
Figure 13 : Mechanical characteristics ........................................................................................................ 44
Figure 14 : Recommended distance ............................................................................................................ 52
Descriptions and non-contractual illustrations in this document are given as an indication only.
ERCOGENER reserves the right to make any modifications.
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Presentation
Entirely dedicated to the wireless markets throughout the world, the modem GenPro 40e allows a simple
and quick integration of the LTE, DC-HSPA+, HSPA, EGDE, GSM and GPRS connectivity in a M2M
application.
Entirely dedicated to the embedded computer services, the modem GenPro 40e combines GSM/GPRS
functions in one single compact metal casing, adapted for the embedded sector, and is a robust, reliable and
long-life product.
The modem GenPro 40e is Penta Bands LTE (Bands 1, 3, 7, 8, 20) in MIMO, quad-bands in UMTS (Bands
1, 2, 5, 8) diversity supported, and quad-bands in GSM, GPRS and EDGE (GSM 850/EGSM 900/DCS
1800/PCS 1900) and in GPRS multi slot Class 10 (4 RX/2TX).
This document describes the modem and provides the following information:
- General presentation,
- Functional description,
- Available basic services,
- Installation and use of the modem (first level),
- Trouble shooting,
- Recommended accessories for the use of the modem.
- Options, contact us
For more information about this document, ERCOGENER puts at your disposal the following elements:
- Commands List 4118014 AirPrime EM73xx-MC73xx AT Command Reference
- Application Note EG_GenPro40e_1006_AN_xxx_yy
- Client support (Hot-Line)
Descriptions and non-contractual illustrations in this document are given as an indication only.
ERCOGENER reserves the right to make any modifications.
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Warning
• ERCOGENER recommends to read carefully all documents about the product GenPro 40e (User
Guide, Application notes, Command List).
• ERCOGENER cannot be held responsible for:
- The problems due to an inappropriate use of the GenPro 40e.
- The problems due to a wrong configuration
- The problems due to a wrong use of an embedded software application developed or
supplied by a third party.
- The dysfunctions due to the absence or a bad coverage of the GSM, GPRS networks.
• The dysfunctions if the product is used for the watching of physical persons where human life is
engaged.
• ERCOGENER reserves the right to modify the functions of its product "GenPro 40e" without
previous notice.
- To avoid any risk of electrocution, do not open the casing.
- For any functioning, the casing must be closed.
- No internal part can be repaired by the user. The GenPro 40e must be returned to the factory for any
repair.
- The GenPro 40e must be placed in a normally ventilated area, out of sources of heat.
- In order to guarantee the electromagnetic compatibility, the length of the serial cable, the power supply
cable, and the inputs/outputs cable must not exceed 3 meters.
- The GenPro 40e must not be connected directly to the mains supply; a voltage adapter must be used.
This product complies with the European Directive 2002/96/CE.
SCRAP THIS PRODUCT ACCORDING TO THE CORRESPONDING LOCAL REGULATIONS
REGARDING RECYCLING NON DANGEROUS FOR THE ENVIRONMENT.
Descriptions and non-contractual illustrations in this document are given as an indication only.
ERCOGENER reserves the right to make any modifications.
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Copyright
The reproduction, transfer, distribution or storage of part or the totality of the contents of this document, in
any form, without the prior written authorization of ERCOGENER is strictly prohibited.
GenPro 40e is a trademark of ERCOGENER.
Hayes is a registered trademark of Hayes Microcomputer Product Inc. The names of products and
companies mentioned in this document may be names or trademarks of their respective holders.
The use of some products or services described in this document may require a paying subscription. The
availability of some products or services described in this document may change depending on the
configurations and the materials.
In some countries, restrictions of use of the devices may be applied. For more information, thank you to
contact your nearest legally qualified local government representative.
ERCOGENER follows a method of continuous development. Consequently, ERCOGENER reserves the right
to change and improve any of its products described in this document, without notice.
The contents of this document are provided “as it is”. Except for the applicable obligatory laws, no guarantee
in any form, explicit or implicit, including but without being limited to it, the implicit guarantees of aptitude to
marketing and of appropriateness to a particular use, is granted concerning the precision, the liability or the
contents of this document. ERCOGENER reserves the right to revise or withdraw this document at any time
and without notice.
ERCOGENER cannot be held responsible for any loss of data or income, as well as particular damage,
incidental, consecutive or indirect.
Descriptions and non-contractual illustrations in this document are given as an indication only.
ERCOGENER reserves the right to make any modifications.
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1 References
1.1 Referred documents
Command List ................. : 4118014 AirPrime EM73xx-MC73xx AT Command Reference
Application Notes ............ : EG_GenPro40e_1006_AN_xxx_yy
GSM reference documents:
• 3GPP TS 27.007 AT command set for User Equipment
• 3GPP TS 27.005 Use of Data Terminal Equipment—Data Circuit terminating Equipment
(DTE-DCE) interface for Short Message Service (SMS) and Cell Broadcast Service (BSE).
• ITU-T V250 Serial Asynchronous Dialling and Control
1.2 Abbreviations
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Table 1 : Definition of abbreviations
AC
ACM
AMR
AT
BTS
CLK
CMOS
CS
CTS
dB
dBc
dBi
dBm
DC
DCD
DCE
DCS
DSR
DTE
DTMF
DTR
EDGE
EEPROM
EFR
E-GSM
EMC
EMI
ESD
ETSI
FIT
FR
FTA
GCF
GND
GPIO
GPRS
GSM
HR
HSDPA
Descriptions and non-contractual illustrations in this document are given as an indication only.
Alternative Current
Accumulated Call Meter
Adaptative Multiple Rate
Attention (prefix for modem commands)
Base Transceiver Station
ClocK
Complementary Metal Oxide Semiconductor
Coding Scheme
Clear To Send
Decibel
Decibel relative to the Carrier power
Decibel relative to an Isotropic radiator
Decibel relative to one milliwatt
Direct Current
Data Carrier Detect
Data Communication Equipment
Digital Cellular System
Data Set Ready
Data Terminal Equipment
Dual Tone Multi-Frequency
Data Terminal Ready
Enhanced Data rates for GSM Evolution
Electrically Erasable Programmable Read-Only Memory
Enhanced Full Rate
Extended GSM
ElectroMagnetic Compatibility
ElectroMagnetic Interference
ElectroStatic Discharges
European Telecommunications Standards Institute
Series of connectors (micro-FIT)
Full Rate
Full Type Approval
Global Certification Forum
GrouND
General Purpose Input Output
General Packet Radio Service
Global System for Mobile communications
Half Rate
High Speed Downlink Packet Access
ERCOGENER reserves the right to make any modifications.
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HSUPA
I
IEC
IMEI
I/O
LED
MAX
ME
MIC
Micro FIT
MIMO
MIN
MNP
MO
MS
MT
NOM
O
Pa
PBCCH
PC
PCL
PDP
PIN
PLMN
PUK
RF
RFI
RI
RMS
RTS
RX
SIM
SIMO
SISO
SMA
SMS
SNR
SPI
SPL
SPK
SRAM
TCP/IP
TDMA
TU
TUHigh
TX
TYP
UMTS
UTC
USB
VSWR
WCDMA
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High-Speed Uplink Packet Access
Input
International Electrotechnical Commission
International Mobile Equipment Identification
Input / Output
Light Emitting Diode
MAXimum
Mobile Equipment
MICrophone
Family of connectors from Molex
Multiple Input Multiple Output—wireless antenna technology that uses multiple
antennas at both transmitter and receiver side. This improves performance.
MINimum
Microcom Networking Protocol
Mobile Originated
Mobile Station
Mobile Terminated
NOMinal
Output
Pascal (for speaker sound pressure measurements)
Packet Broadcast Control Channel
Personal Computer
Power Control Level
Packet Data Protocol
Personal Identity Number
Public Land Mobile Network
Personal Unblocking Key
Radio Frequency
Radio Frequency Interference
Ring Indicator
Root Mean Square
Request To Send
Receive
Subscriber Identification Module
Single Input Multiple Output—smart antenna technology that uses a single
antenna at the transmitter side and multiple antennas at the receiver side. This
improves performance and security.
Single Input Single Output—antenna technology that uses a single antenna at
both the transmitter side and the receiver side.
SubMiniature version A RF connector
Short Message Service
Signal-to-Noise Ratio
Serial Peripheral Interface
Sound Pressure Level
SpeaKer
Static RAM
Transmission Control Protocol / Internet Protocol
Time Division Multiple Access
Typical Urban fading profile
Typical Urban, High speed fading profile
Transmit
TYPical
Universal Mobile Telecommunications System
Universal Time Clock
Universal Serial Bus
Voltage Stationary Wave Ratio
Wideband Code Division Multiple Access
Descriptions and non-contractual illustrations in this document are given as an indication only.
ERCOGENER reserves the right to make any modifications.
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1.3 Symbols
The following symbols are used to highlight the important information of this user guide.
A symbol for the essential information about the module integration and performance.
A warning symbol indicates the actions that could harm or damage the module
Descriptions and non-contractual illustrations in this document are given as an indication only.
ERCOGENER reserves the right to make any modifications.
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2 Packaging
2.1 Content
The GenPro 40e is supplied with:
- A cardboard packaging GenPro 40e,
- A modem GenPro 40e,
- Two fixing brackets,
- A 2-wire cable Red/Black stripped with fuse 5x20 of 2.5A/250V
- A technical sheet (Instructions Sheet).
- Cable USB Type A / mini B
Figure 1 : Content
2.2 Packing case
The external dimensions of the modem packing case are:
- Width ........ : 54.5 mm,
- Height ....... : 68 mm,
- Length ...... : 108 mm.
An identification label is put on the box. It shows:
- The logo ERCO & GENER,
- The product reference: GenPro 40e,
- The CE mark,
- The IMEI barcode with 15 digits.
The dimensions of the label are:
- Height ....... : 37 mm,
- Length ...... : 70 mm.
Descriptions and non-contractual illustrations in this document are given as an indication only.
ERCOGENER reserves the right to make any modifications.
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2.3 Modem labels
On the standard modem, there are two labels placed on the back side of the modem:
▪ A production label shows the following information:
- The CE mark,
- The crossed wheelie-bin mark (DEEE Standards),
- The direct current mark (V
- The IMEI barcode with 15 digits.
▪ A label with the marks: ROHS (2002/95/CE).
DC),
Figure 2 : Modem labels
3 General presentation
3.1 Description
Description of the modem GenPro 40e:
3.1.1 Back side
Connector
Micro-Fit 4
ts/M
Back side
Figure 3 : Back side
Connector mini USB
e B Female (5 contacts)
T
Descriptions and non-contractual illustrations in this document are given as an indication only.
ERCOGENER reserves the right to make any modifications.
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3.1.2 Front side
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Figure 4 : Front side
Front side
Secondary
connector
SMA/F
SIM card cover
3.1.3 Two brackets to fix the modem on a support
Figure 5 : Fixing brackets
Main
connector
SMA/F
LINK LED
Fixing brackets
3.2 External connections
3.2.1 Connections
3.2.1.1 Antenna connectors
The GSM antenna connector is SMA female with a 50Ω impedance.
Descriptions and non-contractual illustrations in this document are given as an indication only.
ERCOGENER reserves the right to make any modifications.
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3.2.1.2 Micro-Fit connector
Connector Micro-Fit Female with 4 male pins:
This connector of the GenPro 40e is used for the DC external power supply.
Table 2 : Micro-Fit connector
Pin N° Signal
1 +V
DC
2 GND
3 Not connected
4 Not connected
The pins 3 and 4 are not used. The modem can be powered only via the pins 1 (+V
(GND).
3.2.1.3 Connector mini USB B (5 contacts)
This connector mini USB 2.0 is type B Female (5 contacts).
Figure 6 : Connector mini USB B
Table 3 : Connector mini USB B
Pin N° Appellation Description
1 NC Not Used
2 Data – USB_D–
3 Data + USB_D+
4 NC Not Used
5 Signalization ground GND
) and 2
DC
Note: The pins 1 and 4 are not used
Descriptions and non-contractual illustrations in this document are given as an indication only.
ERCOGENER reserves the right to make any modifications.
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3.2.2 Cables supplied
3.2.2.1 2-wire Micro-Fit cable
The 2-wire Micro-Fit cable allows to supply power to the modem.
Figure 7 : 2-wire Micro-Fit cable
Table 4 : 2-wire Micro-Fit cable
Component Characteristics
4-pin Micro-Fit connector Manufacturer : MOLEX
Cable Length ≈ 1.5m
Wire Tinned copper 24 x 0.2 mm
Section : 0.75 mm²
Fuse F2.5A L250V
3.2.2.2 Cable USB 2.0 with connectors type A Male and type mini B Male
The cable USB type A Male and type mini B Male allows the dialogue via the USB port between the
GenPro40e and a communication terminal.
Table 5 : Connector mini USB B
Type mini B
Type A
Pin N°
Description
Type mini B Type A
1 1 NC
2 2 Data (D-)
3 3 Data (D+)
4 NC NC
5 4 Ground (GND)
Descriptions and non-contractual illustrations in this document are given as an indication only.
ERCOGENER reserves the right to make any modifications.
Component Characteristics
Cable USB 2.0 Length ≈ 80cm
USB type A Male
USB type mini B Male
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