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Erco & Gener
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GenPro 18e
User Manual
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Erco & Gener GenPro 18e User Manual

L’esprit Modem
User Guide
GenPro 18e
(GenPro18e)
Reference : EG_GenPro18e_1003_UG_007_UK
Revision : 007
S.A. ERCO & GENER – ZI de St. Lambert-des-Levées – BP 30163 – F-49412 SAUMUR Cedex
Tél. : +33 (0)2 41 83 13 00 – Fax : +33 (0)2 41 67 19 20 – www.ercogener.com – infos@ercogener.com
SA CAPITAL 200873 € – R.C. SAUMUR B 332 174 820 – SIRET 332 174 820 00032 – NAF 2630Z – TVA Intra : FR 16 332 174 820
EG_GenPro78e_1003_UG_007_UK Page 2 / 41
Description and non-contractual illustrations in this document are given as an indication only.
ERCO & GENER reserves the right to make any modifications.
Document history
Révision Modifications Auteur Date
000 CREATION F. LE BRETON 27/05/08
001 Added Reset following SIM extraction (paragraph 5.1.4) F. LE BRETON 27/05/08
002
Modified product package sticker page 09 et 11 Update consumptions page 35 Update declaration of conformity page 41
F. LE BRETON 30/05/08
003
Added consumptions page 34 Modified temperature range page 37
F. LE BRETON 10/06/08
004 Cancelation Error Code table page 25 F. LE BRETON 30/10/08
005 Modified "CPIN" page 16 F. LE BRETON 30/10/09
006 Updating the certificate of conformity. YST 10/05/11
007 The GenPro 20e SQB becomes the GenPro 18e. YST 10/10/11
The main modifications in this document compared to its previous version, are easily identifiable on a monitor by means of the blue text.
EG_GenPro78e_1003_UG_007_UK Page 3 / 41
Description and non-contractual illustrations in this document are given as an indication only.
ERCO & GENER reserves the right to make any modifications.
CONTENTS
PRESENTATION ................................................................................................................................................ 5
WARNING .......................................................................................................................................................... 6
COPYRIGHT AND DISCLAIMER ....................................................................................................................... 6
1 REFERENCES ................................................................................................................................................ 7
1.1 REFERENCE DOCUMENTS ............................................................................................................................... 7
1.2 ABREVIATIONS ............................................................................................................................................... 7
2 PACKING ......................................................................................................................................................... 9
2.1 CONTENTS ..................................................................................................................................................... 9
2.2 PACKING CASE .............................................................................................................................................. 9
2.3 MODEM LABELS ........................................................................................................................................... 10
3 GENERAL PRESENTATION ........................................................................................................................ 11
3.1 PHYSICAL DESCRIPTION ............................................................................................................................... 11
3.2 EXTERNAL CONNECTIONS ............................................................................................................................. 12
3.2.1 Connections ................................................................................................................................... 12
3.2.1.1 GSM antenna connector ......................................................................................................... 12
3.2.1.2 4-pin Micro FIT female connector ........................................................................................... 12
3.2.1.3 15-pin Sub HD female connector ........................................................................................... 12
3.2.2 2-wire micro FIT supply cable ....................................................................................................... 13
4 CHARACTERISTICS AND SERVICES ......................................................................................................... 14
5 USING THE MODEM .................................................................................................................................... 15
5.1 STARTING WITH THE MODEM ......................................................................................................................... 15
5.1.1 Mounting the modem ..................................................................................................................... 15
5.1.2 Installation of the modem ............................................................................................................... 15
5.1.3 Communication with the modem ................................................................................................... 16
5.1.4 Extraction of the SIM card .............................................................................................................. 16
5.1.5 Re-initialisation of the modem ....................................................................................................... 17
5.2 RECOMMENDATIONS FOR USING THE MODEM IN VEHICLES .............................................................................. 17
5.2.1 Recommended connection to the battery in a lorry ....................................................................... 17
5.2.2 Technical constraints in lorry ......................................................................................................... 19
5.3 GSM INDICATOR LED .................................................................................................................................. 20
5.4 AT COMMANDS ECHO DEACTIVATED .............................................................................................................. 20
5.5 VERIFYING GSM RECEIVE SIGNAL QUALITY .................................................................................................... 21
5.6 VERIFYING THE PIN CODE ............................................................................................................................ 22
5.7 VERIFYING MODEM REGISTRATION ON THE GSM NETWORK ............................................................................ 22
5.8 MAIN AT COMMANDS (HAYES) .................................................................................................................... 23
5.9 POWERING DOWN THE UNIT .......................................................................................................................... 24
5.10 UPDATING THE MODEM SOFTWARE .............................................................................................................. 24
6 TROUBLE SHOOTING.................................................................................................................................. 25
6.1 RS232 (V24) COMMUNICATION PROBLEM ..................................................................................................... 25
6.2 "ERROR" MESSAGE .................................................................................................................................... 25
6.3 "NO CARRIER" MESSAGE ........................................................................................................................... 26
7 FUNCTIONAL DESCRIPTION ...................................................................................................................... 27
7.1 ARCHITECTURE ............................................................................................................................................ 27
7.2 POWER SUPPLY ........................................................................................................................................... 28
7.2.1 General .......................................................................................................................................... 28
7.2.2 Protection ....................................................................................................................................... 28
7.3 RS232 SERIAL LINK ...................................................................................................................................... 29
EG_GenPro78e_1003_UG_007_UK Page 4 / 41
Description and non-contractual illustrations in this document are given as an indication only.
ERCO & GENER reserves the right to make any modifications.
7.3.1 General .......................................................................................................................................... 29
7.3.2 Auto-baud mode ............................................................................................................................ 30
7.3.3 Auto-power supply mode through the pin RI ................................................................................. 30
7.3.4 Pins description .............................................................................................................................. 30
7.4 AUDIO ......................................................................................................................................................... 31
7.4.1 Microphone .................................................................................................................................... 31
7.4.2 Loud-speaker ................................................................................................................................. 32
7.5 RESET ....................................................................................................................................................... 32
7.5.1 General .......................................................................................................................................... 32
7.5.2 RESET sequence .......................................................................................................................... 32
8 TECHNICAL CHARACTERISTICS ............................................................................................................... 33
8.1 MECHANICAL................................................................................................................................................ 33
8.2 ELECTRICAL ................................................................................................................................................. 34
8.2.1 Power supply ................................................................................................................................. 34
8.2.2 Audio interface ............................................................................................................................... 35
8.2.3 SIM Interface .................................................................................................................................. 35
8.2.4 GSM/DCS ...................................................................................................................................... 35
8.2.4.1 RF performances .................................................................................................................... 35
8.2.4.2 External GSM Antenna ........................................................................................................... 36
8.2.5 RESET Signal ................................................................................................................................ 36
8.3 ENVIRONMENTAL CHARACTERISTICS.............................................................................................................. 37
8.4 STANDARDS / CONFORMITIES ....................................................................................................................... 37
9 SECURITY RECOMMENDATIONS .............................................................................................................. 38
9.1 GENERAL ..................................................................................................................................................... 38
9.2 SECURITY IN A VEHICLE ................................................................................................................................ 39
9.3 CARE AND MAINTENANCE .............................................................................................................................. 39
9.4 YOUR RESPONSIBILITY .................................................................................................................................. 39
10 RECOMMENDED ACCESSORIES ............................................................................................................. 40
11 CLIENT SUPPORT ...................................................................................................................................... 40
DECLARATION OF CONFORMITY ................................................................................................................. 41
EG_GenPro78e_1003_UG_007_UK Page 5 / 41
Description and non-contractual illustrations in this document are given as an indication only.
ERCO & GENER reserves the right to make any modifications.
Presentation
Entirely dedicated to the wireless markets throughout the world, the GenPro 18e allows a simple and rapid
integration of GSM / GPRS connectivity into M2M applications.
The GenPro 18e is a robust, reliable and long life product. Its very compact metal case makes it ideally
adapted to onboard standards.
The GenPro modem is Quad-Band 850/900/1800/1900 MHz and GSM/GPRS Class 10.
The GenPro 18e modem allows the immediate development of onboard high value-added telematic
solutions.
The GenPro 18e provides an external mode of operation, controlled by an external application through an AT
command set (see the ERCO & GENER Commands List).
This document describes the modem and provides the following information:
- General presentation,
- Functional description,
- Available basic services,
- Installation and use (first level),
- User-level trouble shooting,
- Recommended accessories.
For further information, please refer to the following documents:
- Commands List
- Application Notes
- Release Notes
- Client support (Hot-Line)
EG_GenPro78e_1003_UG_007_UK Page 6 / 41
Description and non-contractual illustrations in this document are given as an indication only.
ERCO & GENER reserves the right to make any modifications.
Warning
- TO AVOID ALL RISK OF ELECTROCUTION, DO NOT OPEN THE UNIT
- THE UNIT CONTAINS NO USER REPAIRABLE COMPONENTS
- THE UNIT MUST BE RETURNED TO THE MANUFACTURER FOR ANY REPAIRATION
- THE UNIT MUST NOT BE CONNECTED DIRECTLY TO THE MAINS SUPPLY. PLEASE USE A
SUITABLE EXTERNAL POWER SUPPLY.
In its continuing research into improving its products, ERCO & GENER reserves the right to modify its products and documentation at any time.
Copyright and Disclaimer
All rights reserved. The reproduction, transfer, distribution or storage of part or the totality of the contents of
this document, in any form, mechanical or electronic, without the prior written authorization from ERCO &
GENER is strictly prohibited.
GenPro 18e is a trademark of ERCO & GENER.
Hayes is a registered trademark of Hayes Microcomputer Product Inc. The names of products and
companies mentioned in this document may be names or trademarks of their respective holders.
Use of certain products or services described in this document may require subscription or a paying
subscription. The availability of certain products or services described in this document can vary according to
the configurations and the materials.
In certain countries, restrictions of use of the equipment may apply. Contact your nearest legally qualified
local government representative for more information.
ERCO & GENER operate a method of continuous development. Consequently, ERCO & GENER reserves
the right to change and improve its products and documentation at any time and without notice.
The contents of this document are provided “as is”. All information contained herein is provided in good faith.
No responsibility can be assumed as to the precision and reliability of the contents of this document. Except
for the applicable obligatory laws, no guarantee in any form, explicit or implicit, including, but without being
limited to it, is granted as to the aptitude for marketing and suitability to a particular use. ERCO & GENER
reserves the right to revise this document or to withdraw it at any time and without notice.
ERCO & GENER cannot in any case to be held responsible for any loss of data or income, as well as particular damage, incidental, consecutive or indirect.
EG_GenPro78e_1003_UG_007_UK Page 7 / 41
Description and non-contractual illustrations in this document are given as an indication only.
ERCO & GENER reserves the right to make any modifications.
1 References
1.1 Reference Documents
AT Commands Lists: EG_GenProxxx_ xxx_1003_CL_000_UK
Software update procedure: EG_GenProxxx_xxx_1003_UP_000_UK
Documents de reference GSM:
GSM 07.05. GSM 07.07.
1.2 Abreviations
AC
Alternative Current
ACM
Accumulated Call Meter
AMR
Adaptative Multiple Rate
AT
Attention (prefix for modem commands)
BTS
Base Transceiver Station
CLK
ClocK
CMOS
Complementary Metal Oxide Semiconductor
CS
Coding Scheme
CTS
Clear To Send
dB
Decibel
dBc
Decibel relative to the Carrier power
dBi
Decibel relative to an Isotropic radiator
dBm
Decibel relative to one milliwatt
DC
Direct Current
DCD
Data Carrier Detect
DCE
Data Communication Equipment
DCS
Digital Cellular System
DSR
Data Set Ready
DTE
Data Terminal Equipment
DTMF
Dual Tone Multi-Frequency
DTR
Data Terminal Ready
EEPROM
Electrically Erasable Programmable Read-Only Memory
EFR
Enhanced Full Rate
E-GSM
Extended GSM
EMC
ElectroMagnetic Compatibility
EMI
ElectroMagnetic Interference
ESD
ElectroStatic Discharges
ETSI
European Telecommunications Standards Institute
FIT
Series of connectors (micro-FIT)
FR
Full Rate
FTA
Full Type Approval
GCF
Global Certification Forum
GND
GrouND
GPIO
General Purpose Input Output
GPRS
General Packet Radio Service
GSM
Global System for Mobile communications
HR
Half Rate
I
Input
IEC
International Electrotechnical Commission
EG_GenPro78e_1003_UG_007_UK Page 8 / 41
Description and non-contractual illustrations in this document are given as an indication only.
ERCO & GENER reserves the right to make any modifications.
IMEI
International Mobile Equipment Identification
I/O
Input / Output
LED
Light Emitting Diode
MAX
MAXimum
ME
Mobile Equipment
MIC
MICrophone
Micro FIT
Family of connectors from Molex
MIN
MINimum
MNP
Microcom Networking Protocol
MO
Mobile Originated
MS
Mobile Station
MT
Mobile Terminated
NOM
NOMinal
O
Output
Pa
Pascal (for speaker sound pressure measurements)
PBCCH
Packet Broadcast Control Channel
PC
Personal Computer
PCL
Power Control Level
PDP
Packet Data Protocol
PIN
Personal Identity Number
PLMN
Public Land Mobile Network
PUK
Personal Unblocking Key
RF
Radio Frequency
RFI
Radio Frequency Interference
RI
Ring Indicator
RMS
Root Mean Square
RTS
Request To Send
RX
Receive
SIM
Subscriber Identification Module
SMA
SubMiniature version A RF connector
SMS
Short Message Service
SNR
Signal-to-Noise Ratio
SPI
Serial Peripheral Interface
SPL
Sound Pressure Level
SPK
SpeaKer
SRAM
Static RAM
TCP/IP
Transmission Control Protocol / Internet Protocol
TDMA
Time Division Multiple Access
TU
Typical Urban fading profile
TUHigh
Typical Urban, High speed fading profile
TX
Transmit
TYP
TYPical
UTC
Universal Time Clock
VSWR
Voltage Stationary Wave Ratio
EG_GenPro78e_1003_UG_007_UK Page 9 / 41
Description and non-contractual illustrations in this document are given as an indication only.
ERCO & GENER reserves the right to make any modifications.
2 Packing
2.1 Contents
The GenPro 18e is supplied with:
- 1 GenPro 18e packing case,
- 1 GenPro 18e modem,
- 2 fixing brackets,
- Instructions Sheet.
- 2-wire cable (Red/Black) with in-line fuse
2.2 Packing Case
Packing case external dimensions:
- Width: 54.5 mm,
- Height: 68 mm,
- Length: 108 mm.
An identification label is attached to the top of the packing case. It contains
- The ERCO & GENER logo,
- The product reference (GenPro 18e),
- CE mark and RoHS compliance mark,
- The IMEI 15-digit bar code.
Identification label dimensions:
- Height: 37 mm,
- Length: 70 mm.
EG_GenPro78e_1003_UG_007_UK Page 10 / 41
Description and non-contractual illustrations in this document are given as an indication only.
ERCO & GENER reserves the right to make any modifications.
2.3 Modem Labels
One production label, attached to the underside of the modem, provides the following information:
- CE mark,
- Crossed wheelie-bin mark (DEEE standard),
- DC supply (VDC),
- The IMEI 15-digit bar code.
EG_GenPro78e_1003_UG_007_UK Page 11 / 41
Description and non-contractual illustrations in this document are given as an indication only.
ERCO & GENER reserves the right to make any modifications.
3 General Presentation
3.1 Physical Description
Description of the GenPro 18e modem:
Connector
Micro-Fit 4pins/M
Front side
Connector Sub HD
15pins/F
Rear side
Connector
SMA/F
SIM card cover GSM LED
Two fixing brackets for attaching the modem to a support:
Brides de fixation
EG_GenPro78e_1003_UG_007_UK Page 12 / 41
Description and non-contractual illustrations in this document are given as an indication only.
ERCO & GENER reserves the right to make any modifications.
3.2 External connections
3.2.1 Connections
3.2.1.1 GSM antenna connector
The GSM antenna connector is a 50 impedance female SMA type.
3.2.1.2 4-pins Micro FIT female connector
This connector allows the connection of an external DC supply.
Pin N° Signal
1 +VDC 2 GND 3 NC 4 NC
WARNING
: pins 3 and 4 are not wired. It is strictly forbidden to connect a supply voltage to these pins – the
modem may be damaged.
3.2.1.3 15-pin Sub HD female connector
This connector provides:
- The serial RS232 link,
- The audio line connection (microphone and loud-speaker),
- The BOOT and RESET signals.
Pin N° Description Circuit (V24 – RS232C) I/O
1 Signal detection / Buzzer 109 – DS – DCD O 2 Data transmission 103 – ED – TXD I 3 Boot BOOT I 4 Microphone + MIC2P I 5 Microphone - MIC2N I 6 Data reception 104 – RD – RXD O 7 Data Set Ready 107 – PDP – DSR O 8 Data Terminal Ready 108/2 – TDP – DTR I
9 Ground 102 – TS – GND ­10 Loud Speaker + SPK2P O 11 Clear To Send 106 – PAE – CTS O 12 Request To Send 105 – DPE – RTS I 13 Ring Indicator / 3,8V 125 – IA – RI O 14 Reset RESET I 15 Loud Speaker - SPK2N O
Note : the pin 3 is not used.
EG_GenPro78e_1003_UG_007_UK Page 13 / 41
Description and non-contractual illustrations in this document are given as an indication only.
ERCO & GENER reserves the right to make any modifications.
3.2.2 2-wire micro FIT supply cable
This cable provides power to the modem.
Component Characteristics
4-pin Micro FIT connector Type : MOLEX Cable Length  1.5m Wire Tinned copper 24 x 0.2 mm Surface area : 0.75 mm²
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