ERA ERA-DOORCAM-W, ERA-DOORCAM-B Installation & Operating Manual

THE SMART WAY TO ANSWER YOUR DOOR

INSTALLATION
& OPERATING
MANUAL

Standards: EN 300 328 V2.1.1.1 (2016-11); EN 301 489-1 V2 1.1 (2017-02)

EN 301 489-17 V3.1.1 (2017-02); EN 55032:2012/AC:2013 (Class B)
EN 55024:2010+A1:2015; IEC 60950-1:2005 (2nd Edition)+Am 2:2013
EN 60950-1:2006 (2nd Edition)+A11:2009+A1:2010+A12:2011+A2:2013

EC DECLARATION
OF CONFORMITY

ERA Home Security Ltd

Valiant Way
Wolverhampton
WV9 5GB
United Kingdom

Tel: [phone]
Fax: [phone]

ERA-DOORCAM-B

ERA-DOORCAM-W

DoorCam WiFi Video Doorbell

The products described above are in conformity with the Radio Equipment
Directive 2014/53/EU.

Applicable Products:

DoP N°: EM0038

Signed for and on behalf of ERA Home Security Ltd:

Ben Penson:

Technical & Quality Director

02/02/2018

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All devices, with the exception of the External Siren are suitable for mounting
in dry interior locations only.

Any repairs must be carried out by an Authorised Repair Centre. Misuse
or attempted repairs to a component part of the product will invalidate the
warranty. The photocopying, copying, reproduction, translation to any language,
modification, storage in a retrieval system or retransmission, in whole or in part,
in any form or by any means, electronic, mechanical or otherwise of this manual,
is strictly prohibited without the prior written permission of ERA Home Security.

Disposal and Recycling

Disposal of this product is covered by the Waste Electrical or
Electronic Equipment (WEEE) Directive. It should not be
disposed of with other household or commercial waste.

At the end of the product's useful life, the packaging and
product should be disposed of via a suitable recycling centre.
Please contact your local authority or the retailer from where
the product was purchased for information on available facilities.

Declaration of Performance

This equipment complies with the essential requirements of the Radio
and Telecommunications Terminal Equipment Directive, 1999/5/EC.

Additional Accessories

This system can easily be extended at any time with the range of ERA
Wireless Alarm Accessories, for details visit www.eraeverywhere.com or
call our Customer Support team on 0345 257 2500 (local call rate).

IMPORTANT

PLEASE READ THIS MANUAL CAREFULLY BEFORE OPERATING
THE SYSTEM AND RETAIN FOR FUTURE REFERENCE.

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Power Supply Requirement2.2.

Fitting DoorCam to Wall Mount Plate5.2.

Wiring DoorCam5.1.

Bypassing your Existing DoorChime3.2.

Wiring DoorCam without Chime Box3.1.

WiFi Signal Check2.1.

System Architecture1.2.

WiFi Video Doorbell1.1.

Get to Know Your Doorbell

Prepare for installation

Installing the Diode in Chime box

Removing the existing Doorbell Pushbutton

Mounting Wall Mount Plate

Check the Result

Setup Operation

LED Indicator Status

WiFi Chime Quick Installation Guide

Troubleshooting 22

15

14

13

12

11

10

9

8

6

6

6

5

5

5

5

4

4

4

TABLE OF
CONTENT

What’s inside the box

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

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1. GET TO KNOW
YOUR DOORBELL

1.1. WiFi Video Doorbell

Fixing Kit

WiFi Door Chime
Wall Mount Plate

WiFi Video Doorbell

WHAT’S INSIDE THE
BOX

Speaker

LED
Indicator

Camera

Microphone

Light
Sensor

IR LED

Button

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Go to the location of the existing doorbell button.
Connect your Smartphone to the WiFi router to confirm that you have a strong
WiFi signal. If the WiFi signal is too weak or out of range, you will need to install
a WiFi repeater.

PLEASE NOTE: DOORBELL ONLY SUPPORTS 2.4Ghz WiFi NETWORK.

2.2. Power Supply Requirement

The doorbell works best with a 15 to 20VAC, 10 to 30VA supply (Transformer)
The doorbell also works with 12V DC up to 500mA (Max)

2.1. WiFi Signal Check

2. PREPARE FOR
INSTALLATION

1.2. System Architecture

3G/ 4G Network

Cloud Server

Smartphone

Smartphone

WiFi Router

Cloud Video

Doorbell

Chime Box

Home

16VAC

Transformer

3.1. Wiring to Include Existing DoorChime

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3.2. Bypassing Your Existing DoorChime

Step 1: Turn off the power

Step 2: Open the Chime Box

Step 3: Connect the two wires

on the Transformer terminal

PLEASE NOTE: DOORCAM DOES NOT SUPPORT ELECTRONIC CHIMES

Step 1: Turn off the mains power supply which will be located at your

electrical fuse board usually marked up as 'Doorbell'.

Step 2: Open Chime box
Step 3: Install Diode between the Front and TRANS terminals.

(The direction of diode does not matter)

3. WIRING IN THE
DOORCAM

DoorCam

Transformer

Step 4: Turn on the power

Step 5: Blue LED flashes once

Step 6: Check the result

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DoorCamTransformer

Connect the two wires
on the Transformer
terminal.

The blue LED flashes for 5 seconds (twice per second) and then the
red LED is solid ON for around 30 seconds. The voltage is still not
strong enough, therefore the voltage of transformer is too low, or
the length of wire is too long. Please replace the transformer with
a 16VAC 30VA.

Result 2:

Blue LED is ON for 5 seconds, and then red LED is ON for around 30
seconds. Finally the red and green LED will flash. This means the
doorbell is working correctly. You can go to ‘SETUP OPERATION’.

Result 1: