Equip 1000VA, 1500VA, 3000VA, 2000VA User Manual

USER MANUAL

Line Interactive UPS

1000VA/1500VA/2000VA/3000VA

Uninterruptible Power Supply System

Copyright © Digital Data Communications GmbH, Germany. All Rights Reserved.

IMPORTANT SAFETY

INSTRUCTIONS

SAVE THESE INSTRUCTIONS

This manual contains important instructions for

1000VA/1500VA/2000VA/3000VA series that should be

followed during installation and maintenance of the UPS

and batteries. Please read all safety and operating

instructions before operating the UPS. Adhere to all

warnings on the unit and in this manual. And follow all

operating and user instructions.

CONTENTS

1. Introduction ············································································· 1

2. Safety Warning ········································································· 2

2.1 Description of Commonly Used Symbols ···································· 3

3. Installation ··············································································· 4

3.1 Inspection of Unit ·································································· 4

3.2 Unpacking the Cabinet ··························································· 4

3.3 UPS Setup ··········································································· 4

3.4 EBM Installation (Optional) ······················································ 8

3.5 UPS Initial Startup ······························································· 14

4. Operation ··············································································· 15

4.1 Display Panel ····································································· 15

4.2 Operating Mode ·································································· 19

4.3 Configuring Load Segment ···················································· 19

4.4 Configuring UPS for EBM Numbers ········································ 20

4.5 Configuring Green Function ··················································· 21

5. Communication Port ······························································· 22

5.1 RS-232 and USB Communication Ports ··································· 22

5.2 Emergency Power Off (EPO) ················································· 22

5.3 Network Management Card (Optional) ····································· 23

6. UPS Maintenance ···································································· 24

6.1 UPS and Battery Care ·························································· 24

6.2 Storing the UPS and Batteries ··············································· 24

6.3 Time to Replace Batteries ····················································· 24

6.4 Replacing UPS Internal Batteries ············································ 25

6.5 Testing New Batteries ·························································· 27

6.6 Recycling the Used Battery: ·················································· 27

7. Specification ·········································································· 28

7.1 Specification ······································································· 28

7.2 Rear Panels ······································································· 30

8. Trouble Shooting ···································································· 33

8.1 Audible Alarm Trouble Shooting ············································· 33

8.2 General Trouble Shooting ····················································· 33

9. Software Installation ······························································· 34

1

1. Introduction

This line-interactive series is compact and pure sine wave UPS and it is

designed for essential applications and environment, such as desktops,

servers, workstations, and other networking equipments. These models are

available in the output ratings of 1000VA, 1500VA, 2000VA and 3000VA.

The series protects your sensitive electronic equipments against power

problems including power sags, spike, brownouts, line noise and blackouts.

The series is convertible to rack and tower forms. It can be placed either in

Rack 2U or Tower form. The front panel of the UPS includes LCD display

and four control buttons that allow users to monitor, configure and control

the units. On LCD, it also includes a LCD graphical bar, two status

indications and four alarm indications. A control button from the front panel

allows users to silence off the AC fail alarm and initiate the UPS self test

sequence as well. The UPS case for 1000VA ~ 3000VA is made of metal.

This series is powered from the AC mains and supply AC outputs via

receptacles on the rear panel. Communication and control of UPS is

available through serial or USB ports located on the rear panel. The serial

port will support communications directly with a server.

Features:

! Microprocessor control guarantees high reliability
! High frequency design

! Built-in boost and buck AVR
! Easy battery replacement design

! Selectable input and output range
! Cold start capability

! Built-in Dry contact/RS-232/USB communication port
! SNMP allows for web-based remote or monitoring management

! Enable to extend runtime with scalable external battery

module(EBM)

! Overload, short-circuit, and overheat protection
! Rack/Tower 2 in 1 Design

! 19 inches rack mount available for all models

2

2. Safety Warning

DANGER:

This UPS contains high voltages. All repairs and service should be

performed by authorized service personnel only. There are no user

serviceable parts inside the UPS.

WARNING:

! This UPS contains its own energy source (batteries).The UPS output

may carry live voltage even when the UPS is not connected to an AC
supply.

! To reduce the risk of fire or electric shock, install this UPS in a

temperature and humidity controlled, indoor environment, free of
conductive contaminants.(Ambient :0-40°C)

! To reduce the risk of fire, connect to a circuit breaker provided with 20

amperes maximum branch circuit over-current protection.

! To comply with international standards and wiring regulations,

the sum of the leakage currents of the UPS and the connected loads
must not exceed 3.5mA.

! The socket outlet that supplies the UPS shall be installed near the

UPS and shall be easily accessible.

! Protective earthling connections shall be such that disconnection of a

protective earth should be made at one point that is the furthest away
from the UPS, maintaining the dedicated line in order to secure
equipotential connection.

! The UPS and EBMs connected in series should be installed closely

such that the operators can not touch the interconnecting wire which
is basic insulated from primary circuit.

CAUTION:

! Batteries can present a risk of electrical shock or burnt from high

short-circuit current. Observe proper precautions. Servicing should be

performed by qualified service personnel knowledgeable of batteries

3

and required precautions. Keep unauthorized personnel away from

batteries.

! Proper disposal of batteries is required. Refer to your local codes for

disposal requirements.

! Never dispose of batteries in a fire. Batteries may explode when

exposed to flame.

Following figure shows the basic internal circuit configuration of the UPS

2.1 Description of Commonly Used Symbols

Some or all of the following Notations may be used in this manual and may

appear in your application process. Therefore, all users should be familiar with

them and understand their explanations.

Table1. Description of Commonly Used Symbols

Symbol

Description

Alert you to pay special attention

Caution of high voltage

Alternating current source (AC)

Direct current source(DC)

Protective ground

Recycle

Keep UPS in a clear area

4

3. Installation

3.1 Inspection of Unit

Inspect the UPS upon receiving. If the UPS is apparently damaged during

the shipment, please keep the box and packing material in original form for

the carrier and notify the carrier and dealer immediately.

3.2 Unpacking the Cabinet

To unpack the system:

1. Open the outer carton and remove the accessories packaged with the

cabinet.

2. Carefully lift the cabinet out of the outer carton and set it on a flat, stable

surface.

3. Discard or recycle the packaging in a responsible manner, or store it for

future use.

3.3 UPS Setup

All model series are designed for tower and rack purpose. They can be

installed into a 19 inches equipment rack. Please follow the instruction for

Tower Setup and Rack-Mount Setup.

" Tower setup

This series of UPS can be placed horizontally and vertically. As a tower

configuration, it is provided with the optional UPS stands to stabilize the

UPS when the UPS is positioned in vertical. The UPS stand must be

attached to the bottom of the tower.

5

Use the following procedure to install UPS in UPS stands.

1. Slide down the UPS vertically and put two UPS stands at the end of the

tower.

2. Place down the UPS into two stands carefully.

6

3. Pull out the LCD box and rotate it in a clockwise direction to 90 degree

and then push it back in the front panel.

" Rack-mount setup

The series can be installed in 19 inches racks. Both the UPS and external

battery enclosure need 2U of valuable rack space.

Use the following procedure to install UPS in a rack.

1. Align the mounting ears with screw holes on the side of the UPS, and

tighten the screw.

7

2. Assemble the rack rails with the rack-mounting.

3. Slide in the UPS into the rack rail and lock it in the rack enclosure.

8

4. Tighten the screw, and the load can then be connected

3.4 EBM Installation (Optional)

" Connecting the EBM in Tower form:

1. Slide down the UPS and EBM vertically and place two UPS stands with

the extend part at the end of the tower.

2. Tighten the screw on the metal sheet for stabilization

9

3. Connect the Earth line from UPS (port A ) to EBM (port B)

4. Take off the front panel, and connect the battery terminal (A) from UPS

to EBM terminal (B) shown as below. Users need to remove the small

gate(C) on side of the front panel to allow the outlet wire of the EBM to

pass through the gate and then reassemble front panel.

B

A

C

B

A

10

" Connecting the EBM in a rack form

1. Using the same method as assembling UPS in a rack form, assemble

EBM into the rack-mounting on the top or bottom of the UPS.

2. Connect the earth line from UPS (port A ) to EBM (port B )

A

B

11

3. Take off the LCD box, and unscrew the internal screws.

4. Take off the front panel, and connect the battery terminal (A) from UPS

to EBM terminal (B) shown as below. Users need to remove the small

gate(C) on side of the front panel to allow the outlet wire of the EBM to

pass through the gate and then reassemble front panel.

5. After installing the UPS into rack, the load can then be connected to

UPS. Please make sure the load equipment is turned off before plugging

all loads into the output receptacle.

Unscrew

B

A

C

12

" Connecting the Multiple EBMs

1000VA/1500VA/2000VA and 3000VA UPS include external battery port

that allows users to connect multiple EBM in order to provide additional

backup time. Follow the procedure to install multiple EBM as below.

Connecting multiple EBMs in Tower form

1. Connect Earth line between UPS and the first EBM, and then connect Earth

Line between the first EBM and the second EBM.

2. Take off the front panel, and connect the battery terminal (A) from UPS to

EBM terminal (B) shown as below. And then connect the battery terminal

(D) from the first EBM to the battery terminal (E) from the second EBM.

Users need to remove the small gate(C) on side of the front panel to

allow the outlet wire of the EBM to pass through the gate and then

reassemble front panel.

13

Connecting the Multiple EBMs in rack form

1. Connect Earth line between UPS and the first EBM, and then connect

Earth Line between the first EBM and the second EBM.

2. Take off the front panel, and connect the battery terminal (A) from UPS

to EBM terminal (B) shown as below. And then connect the battery

terminal (D) from the first EBM to the battery terminal (E) from the

second EBM. Users need to remove the small gate(C) on side of the

front panel to allow the outlet wire of the EBM to pass through the gate

and then reassemble front panel.

B

C

A

D

E

14

Note: Three or more EBMs can be connected to the UPS in the same way

as shown above.

3.5 UPS Initial Startup

To start up the UPS:

1. Verify that the internal batteries are connected. If optional EBMs are

installed, verify that the EBMs are connected to the UPS.

2. Plug the equipment to be protected onto the UPS, but do not turn on the

protected equipment.

3. Plug in the UPS input power cord. The UPS front panel display

illuminates and UPS status display shows “STbY”

4. Press and hold the button more than 3 seconds. The UPS status

display changes to “NORM”

6. Check the UPS display for active alarms or notices. Resolve any active

alarms before continuing. See “Troubleshooting”

8. If optional EBMs are installed, see “Configuring UPS for EBM numbers”

on page 21 to set the number of installed EBMs.

9. To change any other factory-set defaults, see “Operation”

Note: At initial startup, the UPS sets system frequency according to input

line frequency.

15

4. Operation

4.1 Display Panel

The UPS has a four-button graphical LCD with dual color backlight.

Standard back-light is used to light up the display with black text and a blue

background. When the UPS has a critical alarm, the backlight changes the

background to red. See Figure below:

" Control Buttons functions:

There are four buttons on the control panel.

ON/OFF

UPS Test /Alarm Silence

Select

Enter

16

The following table describes the functions of the LCD control buttons.

Table2. Description of control button

Control

Button

Switch

Function

ON/OFF

--To turn on/off the UPS

Press and hold the button more than 3 seconds.

--To release the UPS from faulty mode

Cut off input power and then press and hold the
button more than 2 seconds to shut down the

UPS.

UPS Test
Alarm Silence

--To perform basic function test

Press and hold the button for 3 seconds.

--To perform Battery life test

Press and hold the button for 10 seconds.

-- To disable alarm buzzer

Press the button for one second.

Select

Press the Select button to select the settings
value one by one

Enter

-- Enter settings mode

Press and hold the button more than 3 seconds.

-- Enter settings item

Press and hold the Enter button more than one
second, the UPS allows users to configure the
settings, and the settings string will flash.

-- Confirm settings

Press and hold the Enter button for one second.

-- Exit Settings mode

Press and hold the Enter button for 3 seconds
or button for 0.5 second.

Note: Ensure the battery is fully charged during line mode when

conducting functional tests.

Note: A list of events shown as below is not able to disable alarm buzzer:

Low Battery, Fan Failed, Fan Fault Time Out, and Overheat.

Note: User can disable the alarm buzzer when it’s sounding, but an alarm

will still sound when a new alarm event is encountered.

17

" LCD display functions:

The following table describes the functions of the LCD display.

Table3. Description of LCD display function

No.

Description

Function

Input frequency and
voltage

Indicate the value of input frequency and voltage
Input plug indicator

Light on when the input power is at no loss.

Output frequency and
voltage

Indicate the value of output frequency and
voltage

Output plug indicator

The UPS has two groups of outlets. The
output plug indicator will light on if there is
output power respectively.

UPS status/user
setting display String

Strings Indicate the UPS status( see Table 4)
Strings Indicate user setting options( see Table

5)

Warning indication

Light on when the UPS is failure or alarm.

Settings

Light on when the UPS under settings mode.

Battery volume level
display

Indicate the amount of battery volume
remaining. Each battery volume level bar
indicates a 20% of total battery volume

Load capacity level
display

Indicate the percentage of UPS load capacity
which is being used by the protected
equipment. Each LCD level bar indicates a
20% of the total UPS output capacity.

18

" UPS Status Display String Description:

The following table shows the description of the LCD display string:

Table4. UPS Status Display String

LCD Display String

Description

STbY

UPS work at Standby mode

IPVL

Input voltage is too low

IPVH

Input voltage is too high

IPFL

Input frequency is too low

IPFH

Input frequency is too high

NORM

UPS work at Line mode

AVR

UPS work at AVR mode

bATT

UPS work at Battery mode

TEST

UPS work at battery life/function test mode

OPVH

Battery mode, the output is too high

OPVL

The output is too low

OPST

Output short

OVLD

Overload

bATH

Battery voltage is too high

bATL

Battery voltage is too low

OVTP

Internal temperature is too high

FNLK

Fan is locked

bTWK

Batteries are weak

" User Setting String Description:

The following table shows the options that can be changed by user.

Table5. User Setting String

OPV

Output voltage mode select

[220]= 220V
[230]= 230V
[240]= 240V

AVR

Input type select

[000]= Normal range mode
[001]= Wide range mode
[002]= Generator mode

EbM

External battery module
(EBM)

0~9 is the number of external battery
module

TEST

Auto self-test

[000]=Disable
[001]=Enable

AR

Automatic restart

[000]=Disable
[001]=Enable

19

GF

Green function

[000]=Disable
[001]=Enable

bZ

Buzzer control

[000]=Disable
[001]=Enable

LS1

Load segment 1

[000]=Turn off [001]=Turn
on

LS2

Load segment 2

[000]=Turn off [001]=Turn
on

4.2 Operating Mode

" Normal range mode: Under Input mode the UPS accepts AC input

voltage range for +/-20%.

" Generator mode: Under generator mode, the low frequency transfer

point can go as low as 40Hz and as high as 80Hz before being

transferred to battery mode.

" Wide range mode: Under Input settings mode, the UPS accepts AC input

voltage range for -30% ~ +20%.

" Battery mode

When the UPS is operating during a power outage, the alarm beeps once

every four seconds and the LCD display string shows “bATT” to indicate the

UPS work at battery mode.

If battery volume becomes low while in Battery mode, the alarm beeps once

every second and the LCD display string shows “bATL”.

" Standby mode

When the UPS is turned off and remains plugged into a power outlet, the

UPS is on Standby mode. The LCD display string shows “STbY” to indicate

that power is not available to your equipment. The battery recharges when

necessary.

4.3 Configuring Load Segment

Load segment are sets of receptacles that can be controlled through the

display. Each UPS has two configurable load segments. See “Rear Panels”

on page 30 for load segment for each UPS model.

20

Note: This configuring can be operated when UPS is power on.

1K model has only one load segment, cannot configure.

To configure the load segment through the display:

1. Enter settings mode: Press and hold the Enter button more than 3

seconds. Then UPS will transfer to setting mode.

2. Select settings items: Press the Select button to select the setting

items show as Table 5.

3. Enter settings item: When the LCD display “LS1” or “LS2”, press the

enter button more than one second to enter the setting item and the

settings string will flash.

4. Select setting value: Press the Select button to select the settings

value. Select the value [001] or [000] to set the desired load segment

ON or OFF.

5. Confirm settings: Press and hold the Enter button for one second,

ups will return to current setting item.

6. Exit Settings mode: Press and hold the Enter button for 3 seconds

or button for 0.5 second to exit setting mode.

4.4 Configuring UPS for EBM Numbers

To ensure the LCD displays the correct battery volume, configure the UPS

for the correct number of EBMs:

Note: 1K model has no EBM, cannot configure

1. Enter settings mode: Press more than 3 seconds to enter setting

mode.

2. Select settings items: Press to select setting items as “EbM”.

3. Enter settings item: Press more than one second to enter the

setting item.

4. Select setting value: Press the Select button to select the number

of EBM according to your UPS configuration.

5. Confirm settings: Press and hold the Enter button one second, ups

will return to current setting item.

21

6. Exit Settings mode: Press and hold the Enter button for 3 seconds

or button for 0.5 second to exit setting mode.

4.5 Configuring Green Function

Green Function is that when an insignificant amount of load is detected,

the UPS will shut down output automatically on battery mode.

The green function is disabled on default mode and user can configure

Green Function through the display:

1. Enter settings mode: Press more than 3 seconds to enter setting

mode.

2. Select settings items: Press to select setting items as “GF”.

3. Enter settings item: Press more than one second to enter the

setting item.

4. Select setting value: Press the Select button to select “001”.

5. Confirm settings: Press and hold the Enter button for one second,

ups will return to current setting item.

6. Exit Settings mode: Press and hold the Enter button for 3 seconds

or button for 0.5 second to exit setting mode.

22

5. Communication Port

5.1 RS-232 and USB Communication Ports

To establish communication between the UPS and a computer, connect

your computer to one of the UPS communication ports using an

appropriate communication cable.

When the communication cable is installed, power management software

can exchange data with the UPS. The software polls the UPS for detailed

information on the status of the power environment. If a power emergency

occurs, the software initiates the saving of all data and an orderly shutdown

of the equipment.

The cable pins for the RS-232 communication port are identified as below,

and the pin functions are described in Table 6.

Table6. DB9 Female (RS232 +dry contact)

PIN #

Description

I/O

Function Explanation

1

BATLOW

Output

Battery low

2

RXD

input

RXD 3 TXD

Output

TXD 4 DTR

Input

N/A 5 Common

--

Common (tied to chassis)

6

DTR

Input

N/A 7 RING

Output

Ring 8 LNFAIL1

Output

Line fail

RS232 Communication Port The connector shall be a DB-9 Female connector. ( a filtered connector may be required to meet EMI requirements)

5.2 Emergency Power Off (EPO)

EPO is used to shut down the load from a distance. This feature can be

used for shutting down the load on Emergency.

23

Warning:

This circuit must be separated from hazardous voltage circuits by
reinforced insulation.

Caution:

The EPO must not be connected to any utility connected circuits.
Reinforced insulation to the utility is required. The EPO Switch must have
a minimum rating of 24Vdc and 20mA and be a dedicated latching-type
switch not tied into any other circuit. The EPO signal must remain active
for at least 20ms for proper operation

EPO Connections

Wire Function

Terminal Wire Size Rating

Suggested Wire Size

EPO

4-0.32mm2(12-22AWG)

0.82mm2(18AWG)

Note: Leave the EPO connector installed in the EPO port on the UPS even if

the EPO function is not need.

EPO Connector

5.3 Network Management Card (Optional)

Network Management Card allows the UPS to communicate in a variety of

networking environments and with different types of devices. The series

UPS has one available communication slot for Webpower or other optional

card to achieve remote management of the UPS through internet/ intranet.

Please contact your local dealer for further information.

24

6. UPS Maintenance

6.1 UPS and Battery Care

For the best preventive maintenance, keep the area around the UPS clean
and dust-free. If the atmosphere is very dusty, clean the outside of the
system with a vacuum cleaner. For long battery life, keep the UPS at an
ambient temperature of 25°C (77°F)

6.2 Storing the UPS and Batteries

When the UPS is intended to store for a long period, recharge the battery
every 6 months by connecting the UPS to utility power. The batteries
charge to 90% capacity in approximately 4 hours. However, it is
recommended that the batteries charge for 48 hours after long-term
storage.

6.3 Time to Replace Batteries

When LCD backlight turns to red, the screen displays “bTWK” and there is
a continuous sounding, the battery may need to be replaced. Please check
the battery connection or contact your local dealer to order new battery.

WARNING:

Turn off the UPS and disconnect the utility power cord from the wall outlet.
Servicing should be performed by qualified service personnel
knowledgeable of batteries and required precautions. Keep unauthorized
personnel away from batteries
Batteries can present a risk of electrical shock or burn from high short
circuit current. The following precautions should be observed:

1. Remove watches, rings, or other metal objects.

2. Use tools with insulated handles.

3. Do not lay tools or metal parts on top of batteries.

4. Wear rubber gloves and boots.

5. Disconnect the charging source prior to connecting or disconnecting
battery terminal.

When replacing batteries, replace with the same type and number of
batteries or battery packs. Contact your service representative to order new
batteries.

25

Do not dispose of battery in a fire. Batteries may explode when exposed to
flame.

Proper disposal of batteries is required. Refer to your local codes for
disposal requirements.

Do not open or mutilate the battery. Released toxic electrolyte is harmful to
skin and eyes.

Note: If you are not qualified service personnel to replace the battery, do
not attempt to open the battery cabin. Please call local dealer or distributor
immediately.

6.4 Replacing UPS Internal Batteries

Follow the steps and Charts as below to replace batteries:

1. Take off the LCD box, and remove the screws.

2. Slide and Pull the front panel leftward and then take it off.

3. Disconnect the cable from the UPS and battery pack.

26

4. Remove the right inner battery bracket.

5. Pull the battery pack out onto flat area.

6. Install new battery pack into UPS.

7. Screw up the battery bracket and reconnect the battery cable A and B

8. Re-install the front panel back to UPS.

27

6.5 Testing New Batteries

For a battery test, please check:

" The batteries must be fully charged.

" The UPS must be in Normal mode with no active alarms.

" Don’t take on/off the load.

To test batteries:

1. Connect the UPS to utility power for at least 48 hours to charge the

batteries.

2. Press and hold the button 10 seconds to start the battery test. The

status display string shows “TEST”

6.6 Recycling the Used Battery:

Warning:

" Never dispose the batteries in a fire. It may explode.
" Do not open or mutilate the batteries. Released electrolyte is harmful

to the skins and eyes. It may be toxic. A battery can present a risk of
electrical shock and high short circuit current.

To recycle properly the used battery, please do not discard the UPS,

battery pack and batteries into the trash bin. Please follow your local laws

and regulations; you may contact your local recycling waste management

center for further information to dispose properly of the used UPS, battery

pack, and batteries.

28

7. Specification

7.1 Specification

Table7. Electrical Specification

Model

1000

1500

2000

2000S

3000

3000S

Capacity

Watt

900W

1350W

1800W

2700W

Input

Input voltage range

0-300VAC

Frequency range

50/60Hz ±5Hz for Normal Mode

40-80Hz for Generator Mode

Output

Voltage

220/230/240VAC

Voltage Regulation
(Batt. Mode)

±5%

Frequency

50Hz or 60Hz

Waveform

Pure sinewave

Overload rating

Line Mode

≥110% ±10%，Fault after 3 Minutes.
≥150% ±10%，Fault after 200ms

Battery Mode

≥ 110 % ±10%，Fault after 30 Seconds
≥ 120 % ±10 %, Fault after 100ms

Internal battery
(Standard model)

Battery Type

2*12V/9AH

3*12V/9AH

4*12V/9AH

6*12V/9AH

Backup Time
(at full load)

3′

3′

3′

3′

Recharge Time

8 hours to
90% after

discharged

4 hours to
90% after

discharged

4 hours to
90% after

discharged

4 hours to
90% after

discharged

External battery
module(EBM)

Battery Type

N/A

12V/7AH

Interface

RS-232

Yes

USB

Yes

Dry-Contact

N/A

Optional

SNMP

N/A

Optional

EPO

N/A

Optional

29

Table8. Indicators and Audible alarm

Indicator

AC Mode

NORM---normal mode

Backup Mode

Show “bATT” and sounding every 4 seconds

Load/Battery Level

LCD showing

UPS Fault

LCD show red screen and “ **** ”

Overload

LCD show red screen and “ OVLD ”

Low Battery

LCD show red screen and “ bATL ”

Audible alarm

Backup Mode

Sounding every 4seconds

Low Battery

Sounding every second

UPS Fault

Continuously Sounding

Overload

Sounding every second

Battery Replacement

Sounding every second

Table9. Operating Environment

Temperature

0 to 40°C

Humidity

20%-80% relative humidity (non-condensing)

Altitude

＜1500m

Storage Temperature

-15° to 45° C

Table10. Dimensions and weights

Model

1000

1500

1500S

2000

2000S

3000

3000S

UPS

Case

Net weight (kg)

13.0

17.8

10.0

21.0

10.7

30.4

15.7

Dimension (mm)

(W x H x D)

438X86.5x436

438X86.5x608

EBM

Case

Dimension (mm)

(W x H x D)

N/A

438X86.5x436

438X86.5x608

Net weight (kg)

N/A

20.5

27.5

33.3

30

7.2 Rear Panels

The UPS rear panel description table and pictures are shown as below:

LS1 OUT PUT

250V~ 10 A

IN O UT

NETW ORK /TEL EPH ONE PR OTEC TION

RS232

USB

INPUT 2 20-240V ~

1000VA Standard model rear panel

1500VA Standard /Super charger model rear panel

No.

Function(1000VA&1500VA)

1

AC Output

2

Modem/Network Surge Protection

3

SNMP Port

4

AC Input

5

RS232 / Dry-Contact Communication Port

6

USB Port

7

EPO

8

Earth Line Port

No.

Function(2K/3KVA Standard & Supper charger model)

1

AC Output

2

Modem/Network Surge Protection

3

SNMP Port

4

Fan

5

AC Input

6

RS232 / Dry-Contact Communication Port

7

USB Port

8

EPO

9

Earth Line Port

31

2000VA Standard model rear panel

2000VA Super charger model rear panel

3000VA Standard & Supper charger model rear panel

32

The EBM rear panel description table and picture are shown as below:

1

1

36V, 48V &72V EBM rear panel

No.

Function(36V， 48V &72V EBM)

1

Earth Line Port

33

8. Trouble Shooting

8.1 Audible Alarm Trouble Shooting

Indication

Cause

Solution

Sounding every 4
seconds

The UPS is on battery
mode

Check the input voltage

Sounding every Second
and “bATL” on screen

The battery voltage is
low

Save your work and turn off your
equipment

Sounding every second
and “OVLD” on screen

Output overload

Check load level indicator and
remove some load

Continuously sounding
and red display

The UPS fails

Please contact your local dealer

8.2 General Trouble Shooting

Problem

Cause

Solution

The UPS can't be
turned on when power
switch is pressed

Internal fuse may be
broken

Please contact your local dealer

UPS is on and no
power to load

Output Jumpers is not
connected correctly

Check output Jumpers

No power on output
receptacle

Check if the LS1 and LS2 are set
up from "001 to 000".

Backup time is short

Battery is empty

Re-charge the battery at least 24
hours

Battery aging

Replace Battery

Continuously sounding
and display turn to
red

The UPS fails

Please contact your local dealer

Buttons does not work

The setting mode is not
a right path

please see right configuring
method

Button is Broken

Please contact your local dealer

34

9. Software Installation

Winpower is UPS monitoring software, featuring user-friendly interface to

monitor and control your UPS. This unique software provides complete

power protection for computer system while power failure. With the

software users can monitor any UPS status on the same LAN. Furthermore,

a UPS can provide security protection for more than one computer on the

same LAN at the same time, such as shutting down system in security,

saving application data and shutting down the UPS when power fails.

Installation procedure:

1. Go to the website: http://www.ups-software-download.com/

2. Choose the operation system you need and follow the instruction
described on the website to download the software.

3. When downloading all required files from the internet, enter the serial No:
511C1-01220-0100-478DF2A to install the software.

When your computer restarts, the Winpower software will appear as a
green plug icon located in the system tray, near the clock.

35

614-00766-01