Epygi QuadroM8L, QuadroM26x, QuadroM26xi, QuadroM12Li, QuadroM32x Administrator's Manual

SW Release 5.2.47 and higher

Edition 1, June 2011

QuadroM 32x/8L/26x/12Li/26xi Manual II: Administrator's Guide

Table of Contents

Manual I: see Installation Guide

Step-by-step guide to install and configure Quadro basically.

Manual II: Administrator's Guide

About this Administrator's Guide................................................................................................................ 4

Quadro’s Graphical Interface ..................................................................................................................... 5

Administrator’s Main Page............................................................................................................................................ 5

Recurrent Buttons.......................................................................................................................................................... 6

Recurrent Functional Buttons ............................................................................................................................................ 6

Entering SIP Addresses Correctly....................................................................................................................................... 6

Administrator’s Menus.................................................................................................................................. 7

System Menu ...............................................................................................................................................................7

System Configuration Wizard......................................................................................................................................... 7

Internet Configuration Wizard......................................................................................................................................... 9

Automatic Provisioning............................................................................................................................................10

Needed Bandwidth for IP Calls ..................................................................................................................................11

System Security Management.......................................................................................................................................11

Status....................................................................................................................................................................13

General Information................................................................................................................................................13

Network Status .....................................................................................................................................................14

Lines Status.........................................................................................................................................................15

Memory Status......................................................................................................................................................20

Hardware Status....................................................................................................................................................20

SIP Registration Status............................................................................................................................................21

IP Lines Registration Status......................................................................................................................................21

License Status ......................................................................................................................................................22

IP Routing Configuration..............................................................................................................................................22

Configuration Management ..........................................................................................................................................24

Legible Configuration Management .............................................................................................................................25

Events ...................................................................................................................................................................26

Time/Date Settings ....................................................................................................................................................29

Mail Settings............................................................................................................................................................29

SMS Settings...........................................................................................................................................................30

Firmware Update.......................................................................................................................................................31

Automatic Firmware Update......................................................................................................................................33

Networking Tools ......................................................................................................................................................34

SNMP Settings.........................................................................................................................................................34

Diagnostics .............................................................................................................................................................36

System Logs ........................................................................................................................................................36

Features.................................................................................................................................................................38

Upload Language Pack...............................................................................................................................................38

Update Languages for IP Phones ...............................................................................................................................39

User Rights Management ............................................................................................................................................39

Redundancy Settings ..............................................................................................................................................41

Users Menu ................................................................................................................................................................43

Extensions Management .............................................................................................................................................43

User Extension Settings...........................................................................................................................................45

Pickup Group Extension Settings................................................................................................................................50

Call Park Extension Settings .....................................................................................................................................52

Paging Group Extension Settings ...............................................................................................................................53

ACD Group Extension Settings ..................................................................................................................................55

QuadroM 32x/8L/26x/12Li/26xi Manual II: Administrator's Guide

Recording Box Extension Settings ..............................................................................................................................58

Attendant Extension Settings.....................................................................................................................................60

Add Multiple Extensions...........................................................................................................................................66

Extension Codecs..................................................................................................................................................66

Call Park Service...................................................................................................................................................68

Barge In Service....................................................................................................................................................68

Upload Universal Extension Recordings .......................................................................................................................68

Recording Box ......................................................................................................................................................69

Receptionist Management............................................................................................................................................70

Extensions Directory ..................................................................................................................................................73

Authorized Phones Database........................................................................................................................................74

Call Back Services .................................................................................................................................................75

ACD Management.....................................................................................................................................................76

Conferences Menu........................................................................................................................................................79

Conferences Management ...........................................................................................................................................80

Mail Default Settings ..................................................................................................................................................81

Telephony Menu...........................................................................................................................................................82

Call Statistics ...........................................................................................................................................................82

RTP Statistics.......................................................................................................................................................85

FAX Statistics.......................................................................................................................................................86

SIP Settings.............................................................................................................................................................86

Host aliases for SIP................................................................................................................................................87

Generate And Install New CA Root Certificate ................................................................................................................87

RTP Settings ...........................................................................................................................................................87

NAT Traversal Settings ...............................................................................................................................................89

Line Settings............................................................................................................................................................90

Onboard Line Settings.............................................................................................................................................91

IP Line Settings.....................................................................................................................................................92

Supported SIP Phones .........................................................................................................................................94

Programmable Keys Configuration.........................................................................................................................95

IP Phones Templates ...........................................................................................................................................95

IP Phones Logo...................................................................................................................................................96

FXS Gateway Management...................................................................................................................................96

Loopback Settings .................................................................................................................................................97

Hot Desking .........................................................................................................................................................98

FXO Settings ...........................................................................................................................................................98

E1/T1 Settings..........................................................................................................................................................99

Incoming Interdigit Service ................................................................................................................................108

ISDN Settings ........................................................................................................................................................108

External PSTN Gateways ..........................................................................................................................................113

Gain Control ..........................................................................................................................................................113

SIP Tunnel Settings .................................................................................................................................................114

Call Routing...........................................................................................................................................................115

Local AAA Table..................................................................................................................................................121

Global Speed Dial Directory....................................................................................................................................122

Allowed Characters and Wildcards............................................................................................................................123

Best Matching Algorithm ........................................................................................................................................124

VoIP Carrier Wizard .................................................................................................................................................126

RADIUS Client Settings.............................................................................................................................................128

Voice Mail Common Settings ......................................................................................................................................129

Dial Plan Settings....................................................................................................................................................129

3PCC Settings........................................................................................................................................................129

RTP Streaming Channels ..........................................................................................................................................130

Call Recording Settings.............................................................................................................................................130

Internet Uplink Menu....................................................................................................................................................132

PPP/ PPTP Settings.................................................................................................................................................132

Advanced PPP Settings.........................................................................................................................................132

QuadroM 32x/8L/26x/12Li/26xi Manual II: Administrator's Guide

VPN Configuration...................................................................................................................................................133

Dynamic DNS Settings..............................................................................................................................................139

Firewall and NAT.....................................................................................................................................................140

Advanced Firewall Settings.....................................................................................................................................141

Filtering Rules........................................................................................................................................................141

Service Pool.......................................................................................................................................................143

IP Pool .............................................................................................................................................................144

IDS Log................................................................................................................................................................145

Network Menu ...........................................................................................................................................................147

DNS Settings .........................................................................................................................................................147

DNS Server Settings ................................................................................................................................................147

DHCP Settings for the LAN Interface.............................................................................................................................148

DHCP Advanced Settings.......................................................................................................................................149

DHCP Settings for the VLAN Interface...........................................................................................................................149

Registration Form .......................................................................................................................................................150

Administrator’s Additional Features ..................................................................................................................................151

Incoming Call Blocking and Outgoing Call Blocking ...........................................................................................................151

Voice Mail Profiles...................................................................................................................................................151

Logout ....................................................................................................................................................................154

Appendix: PBX Services for Quadro’s Administrator......................................................................................................155

Appendix: Conference Services for Moderators and Participants.....................................................................................156

Appendix: Extension User's Welcome Page...............................................................................................158

Appendix: System Default Values............................................................................................................ 159

Administrator Settings ..................................................................................................................................................159

Extension Settings ......................................................................................................................................................167

Appendix: Moderator's Menus .....................................................................................................................168

Conference Moderator’s Main Page .................................................................................................................................168

Conference Menu .....................................................................................................................................................169

Conference Progress .............................................................................................................................................169

Activate Conference..............................................................................................................................................171

Send Notification Mail ...........................................................................................................................................171

Recorded Conferences...........................................................................................................................................171

Conference Properties Menu......................................................................................................................................172

General Settings...................................................................................................................................................172

Recording Settings................................................................................................................................................173

Customization......................................................................................................................................................174

Participants..........................................................................................................................................................174

New Participants Configuration ...........................................................................................................................176

Handset Added Participants Configuration ............................................................................................................177

Schedule .............................................................................................................................................................177

Appendix: Software License Agreement..........................................................................................................179

Manual III: see Extension User's Guide

Describes detailed the menus av ailable for extension users and includes further all call codes at a glance.

QuadroM 32x/8L/26x/12Li/26xi Manual II: Administrator's Guide About this Administrator's Guide

About this Administrator's Guide

The Quadro Manual is divided into three parts:

• Manual-I: Installation Guide gives step-by-step instructions to provision the QuadroM IP PBX and configure the phone extensions with the Epygi

SIP Server. After successfully configuring the QuadroM IP PBX, users will be able to make SIP phone calls to remote Quadro devices, make local calls to the PSTN and access the Internet from devices connected to the LAN.

• Manual-II: Administrator's Guide explains all Quadro management menus available for administrators only. It includes a list of all System

Default Values.

• Manual-III: Extension User's Guide explains all Quadro management menus available for extension users. A list of all call codes can be found

there, too.

This guide contains many example screen illustrations. Since QuadroM IP PBXs offer a wide variety of features and functionality, the example screens shown may not appear exactly the same for your particular QuadroM IP PBX as they appear in this manual. The example screens are for illustrative and explanatory purposes, and should not be construed to represent your own unique environment.

Quadro’s Graphical Interface describes to the Quadro's graphical user interface and explains all recurrent buttons. Administrator’s Menus

management.

Administrator’s Additional Features

page.

Appendix: PBX Services for Quadro’s Administrator Appendix: Extension User's Welcome Page

addresses and phone numbers.

Appendix: System Default Values Appendix: Moderator's Menus

Server feature is activated on system.)

Appendix: Software License Agreement

explains the Administrator's management pages according to the menu structure shown on the main page of the Quadro

explains some input-options for administrators only that may be selected from the extension user's main

explains PBX features for administrator accessible from the handset.

includes a form that allows the administrator to inform his extension user with all individually needed

lists all factory defaults.

explains all menus that can be accessed and configured by conference moderators. (Applicable if the Conference

includes the contract for using Quadro's hardware and software.

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Quadro’s Graphical Interface

Administrator’s Main Page

When the administrator logs in, the QuadroM Management page is displayed with a table of active calls (including information about call peers, call duration and start time) at the startup. The number of total active calls is displayed above the table. The button Terminate next to each active call is used to terminate the corresponding call. The Start Recording button next to each active call (except for calls to Auto Attendant) is used to manually start the recording of the corresponding call. Once the call recording is started, the button changes to Stop now used to manually stop the call recording. The call recording can be restarted again if needed.

Fig. II: 1: QuadroM Management

Here the administrator may access the following settings and perform the actions: By clicking on System, Users, Telephony, Internet Uplink or Network the ad ministrator may access the following settings in each respective

category and perform actions specific to each category. The Install Che cklist option in the Main Menu opens a page that lists the most useful actions and the corresponding hyperlinks for the Quadro’s

initial setup and configuration procedure. From this page you can be linked to the approp riate pages where the corresponding config uration can be done. Here, you can also save your progress of Quadro’s setup by selecting the corresponding action’s checkbox and pressing Save.

System Menu

• System Configuration Wizard

• Internet Configuration Wizard

• System Security Management

• Status

• IP Routing Configuration

• Configuration Management

• Events

• Time/Date Settings

• Mail Settings

• SMS Settings

• Firmware Update

Users Menu

• Extensions Management

• Receptionist Management

• Extensions Directory

• Authorized Phones Database

• ACD Management

Conferences Menu

• Conferences Management

• Mail Default Settings

• Networking Tools

• SNMP Settings

• Diagnostics

• Features

• Upload Language Pack

• User Rights Management

• Redundancy Settings

The functional button Renew Wan IP Address appears on the administrator’s main Quadro Management page if the Quadro device acts as a DHCP client. The Renew WAN IP Address button is used to obtain a new WAN IP address in case, e.g., the Quadro moves to another network.

The functional button Establish Your Internet Connecti on Now respectively Terminate Your Internet Connection Now occurs on the Quadro Management page if PPPoE is used as WAN interface protocol.

The link Please Check Your Pending Events will be displayed on the administrator Main Me nu page if new system events exist. The link leads to the Events page that can be also accessed from the System menu.

The list of Users currently logged into the system is seen in the lower right corner of the Administrator's Main Menu. Information about IP address user accessed Quadro GUI from, the username user is logged in and the time until the next automatically logout is provided herein. The current

Telephony Menu

• Call Statistics

• SIP Settings

• RTP Settings

• NAT Traversal Settings

• Line Settings

• FXO Settings

• E1/T1 Settings

• ISDN Settings

• External PSTN Gateways

• Gain Control

• SIP Tunnel Settings

• Call Routing

• VoIP Carrier Wizard

• RADIUS Client Settings

• Voice Mail

• Dial Plan Settings

• 3PCC Settings

• RTP Streaming Channels

• Call Recording Settings

Internet Uplink Menu

• PPP/ PPTP Settings

• VPN Configuration

• Dynamic DNS Settings

• Firewall and NAT

• Filtering Rules

• IDS Log

Network Menu

• DNS Settings

• DNS Server Settings

• DHCP Settings for the LAN

• DHCP Settings for the VLAN

Registration Form

(in menu tree only)

Logout

Interface

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version of the Quadro's firmware and of its boot loader is also available here. The idle session timeout is set to 20 minutes. If no action is performed during that time, user will be automatically moved to the Login page and will be requested to login again.

Recurrent Buttons

Throughout this guide, you will see a variety of recurrent buttons. Below is a description of these buttons.

Button Description Button Description

This button leads back to the previous page of a fixed sequence of pages (used mainly in wizards).

This button leads forward to the next page of a fixed sequence of pages (used mainly in wizards).

This button discards the latest not yet confirmed entries.

This is the last button of a fixed sequence of pages that completes and saves the entries of an entire sequence.

This button opens the help page belonging to the currently active Quadro management page.

This button opens a window where the last inserted IP addresses are listed. It allows the user to make a quick selection of an IP address that has been previously used. This will avoid the user needing type it again. The clipboard can hold up to 10 IP addresses and a new IP address will replace the oldest one from the list.

This button returns you to the page you were previously on.

This button confirms an operation you started before.

This button confirms an operation you chose before.

This button discards an operation you chose before.

This button saves the settings modified on the currently active management page.

This button opens a window where the last inserted SIP addresses are listed. It allows the user to make a quick selection of an IP address that has been previously used. This will avoid the user needing type it again. The clipboard can hold up to 10 SIP addresses and a new SIP address will replace the oldest one from the list.

Recurrent Functional Buttons

In connection with the tables, the following are the few buttons you will see:

Functional Button Description Add Allows adding a new record to the displayed table. A new page will be displayed to enter any new settings.

Edit Delete Deletes the selected entry(s) of a table. A warning message will ask for confirmation before deleting an existing entry.

Select All Selects all table entry(s) for example for further deletion.

Inverse Selection

Refresh in...

Most of the tables offer the option to sort the entries in ascending or descending order by clicking the headings of the columns. A small arrow next to the column heading indicates the direction of sorting - upward or downward. The entries of the table can be selected by using t he corresponding checkboxes in order to edit or delete them.

Allows modifying the settings of the record selected by a checkbox. Normally only one (1) record may be selected. A new page will be displayed to enter the modified settings.

Inverses (opposites) an existing selection of table entry(s). If no entries are selected, clicking the button will select all records.

May be shown in the upper right corner of a page. It displays the number of seconds remaining until the next refresh of the page will occur. It may be used to reload the page manually.

Entering SIP Addresses Correctly

Calls over IP are implemented based on Session Initiating Protocol (SIP) on the Quadro. When making a call to a destination that is somewhere on the Internet, a SIP address must be provided.

SIP addresses needs to be specified in one of the following formats: “display name” <username@ipaddress:port>

“display name” <username@ipaddress> username@ipaddress:port username@ipaddress username

For your convenience, the following combinations can be used:

• *@ipaddress - any user from the specified SIP server

• username@* - a specified user from any SIP server

• *@* - any user from any SIP server

The display name and the port number are optional parameters in the SIP address. If a port is not specified, 5060 will be set up as the default one. The range of valid ports is between 1024 and 65536.

A flexible structure of wildcards is allowed. In comparison with a wildcard, the “?” character stands for only one unknown digit and the “*” character stands for any number of any digits.

Please Note: Wildcards are available for caller addresses only. No

wildcard characters are allowed for called party addresses. Exceptions are addresses in the Supplementary Addresses table that are used by Outgoing Call Blocking and Hiding Caller Information Settings services. To use “*” and “?” alone (as non wildcard characters), use “\*” and “\?” correspondingly.

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Administrator’s Menus

System Menu

Fig. II-1: System Menu in Dynamo theme

Fig. II-2: System Menu in Plain theme

System Configuration Wizard

The System Configuration Wizard allows the administrator to define the Quadro’s Local Area Network settings and to specify regional configuration settings to make Quadro operational in its LAN. The System Configuration Wizard MUST be run upon Quadro's first startup to make sure that it works properly in its network environment. The Wizard allows navigating through the following basic configuration parameters and settings:

• System Configuration (see below)

• DHCP Settings for the LAN Interface

• Regional Settings and Preferences (see below)

• Emergency Codes and PSTN Access Codes Settings (see below)

DHCP Settings for the LAN are described in the chapters below. The LAN configuration and regional settings will be described later in this chapter.

Please Note: It is strongly recommended to leave the

factory default settings if their meanings are not fully clear to the administrator.

Fig. II-3: System Configuration Wizard - Start page

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The System Configuration page contains the host name, IP address and Subnet Mask information about the Quadro LAN interface. These settings make Quadro available to the internal network.

The System Configuration page offers the following input options:

Host Name requires a host name for the Quadro device. Domain Name requires the LAN side domain name which

the Quadro belongs to. IP Address requires the Quadro host address for the LAN

interface. Subnet Mask requires the Quadro hosts’ Subnet Mask.

The Regional Settings and Preferences are used to select settings specific to the location of the Quadro. This is important for the functionality of the voice subsystem.

The Regional Settings and Preferences page has two drop down lists to select the Location (country) and a corresponding Timezone. Quadro will support Daylight Savings (DST) correction if it is available for the selected time zone.

This page also has a manipulation radio button group to choose:

Fig. II-4: System Configuration Wizard - System Configuration page

• System Language – selection is available only when

the custom Language Pack has been uploaded and it is used to enable custom language for system voice messages or returning back to the default language English.

• GUI Theme - selection used to select the GUI theme

style of the web based configuration pages.

• The Choose Theme on Login checkbox indicates

whether the GUI theme selection radio buttons should be displayed on the Quadro Login page. Selecting the checkbox will allow users to choose the GUI theme before logging into the Quadro. Leaving the checkbox unselected will require the administrator to run the System Configuration Wizard to change the theme.

The Emergency Codes and PSTN Access Codes Settings are used to configure the emergency dial plan.

The Emergency Codes text field requires the PSTN numbers of the emergency or lifeline services. Multiple emergency codes, separated by commas, can be inserted in this field. For each emergency code, a routing pattern will be generated in the Call Routing Table, which will allow faster and easier calls to emergency destinations.

The PSTN Access Code drop down list allows you to select the prefix code for accessing the PSTN line in the routing mode. Dialing the digits inserted in this text field will provide the PSTN dial tone when dialed from the handset.

Fig. II-5: System Configuration Wizard - Regional Settings page

Fig. II-6: System Configuration Wizard - Emergency Codes and PSTN Codes Settings page

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Internet Configuration Wizard

The Internet Configuration Wizard allows the administrator to configure the WAN interface settings and to adjust Quadro’s connectivity with an external network. The Internet Configuration Wizard MUST be run for Quadro to be connected to the Internet.

All the settings of the Internet Configuration Wizard are described in the chapters below except those for the IP settings, which will be described in this chapter.

Attention: It is strongly recommended not to change the

factory default settings if their meanings are not full y clear to an administrator.

The Wizard allows navigating through the following basic configuration parameters and settings:

Fig. II-7: Internet Configuration Wizard - Start page

• Uplink configuration (see below)

For WAN Interface protocol PPPoE:

• PPP/ PPTP Settings

• WAN Interface Configuration (see below)

• DNS Settings

The Switch to Auto Provisioning link moves you to the Automatic Provisioning

The Upli nk Configuration page allows you to select the Quadro‘s WAN interface connection type and its bandwidth settings. These settings will make Quadro available to the external network.

Depending on the Uplink Interface Protocol selection, the page following the Uplink Configuration page is different. Thus if PPPoE is selected, the next page will be PPP Configuration, while selecting Ethernet will bring up the WAN IP Configuration page.

The Uplink Configuration page offers the following components: The WAN Interface Protocol radio buttons are used to choose th e

protocol depending on the requirements of the ISP (Internet Service Provider):

PPPoE - turns on the PPP over an Ethernet connection. PPTP – turns on the Point to Point Tunneling Protocol (PPTP)

interface used for the connection between Quadro and ADSL modem. A fixed IP address configuration is needed in this case.

Ethernet - turns on the Ethernet connection.

The WAN Interface Bandwidth settings allow the specification of the upstream and do wnstream speeds in kbit/s, helping to assure the quality of IP calls. An IP call looses the voice quality if there is no available bandwidth. When approaching the limits of bandwidth capacity, another IP call will be declined.

The bandwidth provided by the ISP has to be specified in the text fields Upstream Speed and Downstream Speed. The default entry in both fields is 100000, the maximum bandwidth of a 100 MB Ethernet. You may see the required bandwidth in the chapter Needed Bandwidth for IP Calls

The Min Data Rate text field requires the amount of upstream bandwidth that ought to remain for data applications even if voice applications use the entire available upstream bandwidth. The value selected here needs to be smaller than the upstream bandwidth and is measured in kbit/s.

For WAN Interface protocol PPTP:

• WAN IP Configuration (see below)

• PPP/ PPTP Settings

• WAN Interface Configuration (see below)

• DNS Settings

page where Quadro can be configured automatically.

For WAN Interface protocol Ethernet:

• WAN IP Configuration

• WAN Interface Configuration (see below)

• DNS Settings

Fig. II-8: Internet Configuration Wizard - Uplink Configuration page

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The WAN IP Configuration page is only displayed if Ethernet or PPTP has been selected to be the uplink protocol. It offers the

following components: The Assign automatically via DHCP radio-button selection

switches to automatic retrieval of the WAN IP address from a DHCP server at the ISP/uplink.

Please Note: DHCP referred to here is the one that runs on the

provider’s side and not the Quadro’s personal DHCP server. The Assign Manually radio-button switches to the manual

adjustment of IP settings. This selection requests the following parameters:

IP Address requires the IP address for the Quadro WAN interface. Subnet Mask requires the subnet mask for the Quadro device WAN

interface. Default Gateway requires the IP address of the router where all

packets are to be sent to, for example, to the router of the provider.

The W AN Interface Configuration page may be used to modify the MAC address of the Quadro. This might be necessary if the ISP (Internet Service Provider) requires a specified MAC address, for example, for authentication. This page offers the following components:

MAC Address Assignment manipulation radio-buttons:

Fig. II-9: Internet Configuration Wizard - WAN IP Configuration page

• This Device turns to the default MAC address of the Quadro.

• User Defined requires user defined MAC Address.

The MTU drop down list allows you to select the maximum packet size on the Ethernet (in bytes). MTU is used to fragment the packets before transmitting them to the network. The MTU preferred value is dependent on the Ethernet connection. The default MTU size is 1500 Bytes for Ethernet and 1400 Bytes for PPPoE.

Fig. II-10: Internet Configuration Wizard - WAN MAC Address Configuration page

Automatic Provisioning

Automatic Provisioning provides the possibility to automatically

configure the WAN network settings of Quadro. This is very useful when the administrator is not actually aware about the Quadro’s network settings. Automatic Provisioning automatically detects the matching network configuration settings, applies them on the Quadro, thus connecting the device to the internet through the available ISP connection.

Please Note: Automatic Provisioning can only be run from the

LAN side of the Quadro, i.e. from the PC connected to the Quadro’s LAN.

After the confirmation, the Automatic Provisioning automatically detects and configures the following settings on the Quadro:

• WAN interface type (PPPoE or Ethernet)

• WAN IP settings

• PPP settings

• ISP settings

• DHCP settings

• DNS settings

• NAT Traversal settings

Fig. II-11: Auto Provisioning page

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Needed Bandwidth for IP Calls

The bandwidth required by an IP call depends on the codecs used and these specifications are listed in the tables below:

Required Bandwidth for Standard Packets:

Size in

msec.

Needed Bandwidth for Encrypted Packets when using a SRTP:

Size in

msec.

Required Bandwidth for Encrypted Packets when a VPN is used:

Size in

msec.

G.711u/G.711

10 105 58 66 74 82 50 - 105 74 20 84 37 45 53 61 29 - 84 53 30 76 30 38 45 53 22 27 76 45 40 74 27 34 42 50 19 - 74 42 50 71 25 32 40 48 17 - 71 40 60 67 22 30 37 45 15 20 67 37

G.711u/G.711a G.726-16 G.726-24 G.726-32 G.726-40 G.729a

10 114 66 74 82 90 58 - 114 82 20 89 41 49 57 65 33 - 89 57 30 81 33 41 49 57 26 31 81 49 40 76 28 36 44 52 20 - 76 44 50 74 26 34 42 50 18 - 74 42 60 72 24 32 40 48 16 22 72 40

G.711u/G.711a G.726-16 G.726-24 G.726-32 G.726-40 G.729a

10 148 98 105 118 124 92 - 148 118 20 105 59 65 74 81 49 - 105 74 30 90 43 52 60 66 35 41 90 60 40 85 38 45 53 61 30 - 85 53 50 80 34 41 48 56 26 - 80 48 60 74 29 37 45 52 22 26 74 45

G.726-16 G.726-24 G.726-32 G.726-40 G.729a

Needed bandwidth in kbit/s using the Codecs: Packet

iLBC-

13.33

Needed bandwidth in kbit/s using the Codecs: Packet

iLBC-

13.33

Needed bandwidth in kbit/s using the Codecs: Packet

iLBC-

13.33

G.722 G.722.1

System Security Management

The System Security Management offers a possibility of managing the global security levels, running the system security diagnostics program and receiving complete reports on the QuadroM configuration security. It includes three pages- the System Security Settings page, System Security Diagnostics page and the SIP IDS Settings page.

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The System Security Settings page includes the following components:

The Security Level table - allo ws selecting the Security Level defining requirements to the IP Lines' password strength and the Security Report granularity. The security levels are as follows:

• Low - There are no specific restrictions on the

strength of the saved password. Only the critical warnings on the Call Routing Rules to PSTN and IPPSTN, disabled Firewall and IDS will be generated in Security Report.

• Medium - The minimum strength of the IP Line

passwords should be "good". The Security Report will generate warnings on all unsecured Call Routing rules, IP Line passwords, Firewall level (if it is set to lower than "Medium") and disabled IDS.

• High - The minimum strength of the IP Line

passwords should be "strong". The Security Report will generate warnings on the IP Line passwords, disabled IDS, unsecured SIP, and unsecured Routing Rules to SIP, PSTN and IP-PSTN and also regarding the Firewall level if it is set to lower than "High".

The System Security Diagnostics page allows running the security audit and getting the security reports. The Start Security Audit functional button is used for running the security audit. The QuadroM Security Audit is a security reporting system, which generates the warnings regarding the QuadroM's weaknesses relative to the selected Security Level. The warnings may vary depending on the selected global Security Level. The Security Audit will detect the security related configuration issues in Firewall, IDS, IP Line passwords, Call Routing and extension settings.

The output of Security Audit may look as follows:

Start security audit... Checking... Firewall ... done IP Lines ... done Call Routing ... done Extensions ... done Users ... done Settings do not correspond to selected security

level. You can view the complete report by clicking the

'Show the latest security report' link below.

Fig. II-12: QuadroM System Security Management page

Fig. II-13: QuadroM System Security Diagnostics page

The Show the latest securit y report link allows to display the last security audit report. This page also contains the following useful links to adjust the system security:

• User Rights Management

• IP Line Settings

• Firewall/NAT

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The SIP IDS Settings page includes the following components:

Enable SIP IDS checkbox allows to prevent the SIP attacks. The Add the IP address into the Blocked IP list in Firew all

checkbox allows to block SIP attacker’s IP address. SIP attacker’s IP address will be blocked by QuadroM Firewall and will be added on the Firewall Blocked IP List table.

The Discard SI P messages from IP address for checkbox allows to discard the accumulated SIP messages from the QuadroM SIP cash after defined timeout (default timeout value of “Discard SIP messages from IP address for” service is 32 seconds).

Fig. II-14: QuadroM SIP IDS Settings page

The Exceptions link leads to the Exceptions for SIP IDS page where user can require the trusted IP address(es) that can't be blocked. Add opens the page Exception IP- Add Entry, where a trusted IP address can be established.

Delete removes the selected entries from the IP address table. Select all selects all entries of the table. Inverse Selection inverses the current selection (if no record

is selected, clicking on inverse selection will check all records).

Fig. II-15: Exceptions for SIP IDS Table

Status

The system status window displays non-editable tables providing extensive system status information about Quadro: General Information, Network

Status, Lines Status, Memory Status, Hardware Status, SIP Registration Status, IP Lines Registration Status and License Status. The links on this

page lead to device Transfer Statistics, user mailboxes and supplementary services configuration pages. The System Status page has several tables providing system information.

General Information

The General Information page includes the following information:

• Uptime duration - Period Quadro is on since last

reboot.

• Device hostname - Quadro device host name.

• Quadro Operating System - Quadro operating

system version.

• Application Software - Software and file system

versions of the Quadro.

• Boot Loader - Quadro boot loader version.

•

DSP Software - Quadro DSP software version and

the date of build.

•

Language Pack – this field is present only when the custom language pack is uploaded and it indicates the version.

Fig. II-16: QuadroM Status - General Information page

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Network Status

The Network Status page includes the following information about Interfaces:

Interface Name lists the Network interfaces available on the Quadro (LAN, WAN, IPSec and a number of PPPs, depending on the number of active PPP connections).

IP Address lists the IP addresses corresponding to each network interface.

Subnet Mask lists the subnet masks corresponding to each network interface.

Properties will list either the MAC address corresponding to each network interface on the Quadro or the PPTP, L2TP and IPSec peer IP address if an active VPN (IPSec or PPP) interface exists.

Monitor includes links to survey LAN, WAN, IPSec and PPP traffic correspondingly. The VPN traffic link will be displayed only if a VPN has been configured. The selection of these links will open a new window with a table of network traffic statistics on the following selected interfaces:

• Received Bytes

• Received Packets

• Received Errors

• Received Drop Errors

• Received Overrun Errors

• Received MultiCast

Packets

When opening the corresponding interface statistics window, no traffic values are displayed at first. After opening the window, the tables will serve as a counter and traffic statistics will be updated every minute.

DNS Server, Alternative DNS Server and Default Gateway - these display the Quadro settings corresponding to what has been configured with the System Configuration Wizard

Services (NTP Server and Client, DHCP Server and Client, DNS, Firewall, NAT, PPP, IDS) statuses: shows if they have stopped or if they are still running.

The View VPN Status link refers to the VPN Configuration Transfer Statistics - link to the Transfer Statistics page.

• Transmitted Bytes

• Transmitted Packets

• Transmitted Errors

• Transmitted Drop Errors

• Transmitted Carrier Errors

• Transmitted Collisions

page where all VPN (IPSec, PPTP and L2TP) connections can be viewed and edited.

Fig. II-17: QuadroM Status Network Status page

The Transfer Statistics page shows a user-defined statistics table with the transmit/receive value (criteria), interface type and time period. It contains the following components:

Time range of statistic table - the drop do wn list includes the period (in days) statistics data that is to be collected and the corresponding diagram charts that are to be built.

Interface - the drop-down list offer the values:

• WAN - Wide Area Network (WAN) events only

• LAN - Local Area Network (LAN) events only

When Show also as readable values checkbox is selected, an additional table with statistics values will be displayed on the next page.

Fig. II-18: Transfer Statistics page

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The area Receive Values provides the following:

• Receive Bytes - number of received bytes.

• Receive Packets - number of received Ethernet packets.

• Receive Errors - number of received packets containing

errors.

• Receive Drop Errors - number of received packets that

have been discarded.

• Receive Overrun Errors - number of received overrun

errors that occur when the receive buffer is not large enough to hold all incoming packets. This error usually appears due to a slow receiving system.

• Receive MultiCast Packets - number of received

broadcast packets.

The area Transmit Values provides the following:

• Transmit Bytes - number of transmitted bytes

• Transmit Packets - number of transmitted Ethernet

packets.

• Transmit Errors - number of transmitted packets

containing errors.

• Transmit Drop Errors - number of transmitted packets

that have been discarded.

• Transmit Carrier Errors - number of transmit carrier

errors that occur due to a defective or lost connection on the Ethernet link.

• Transmit Collisions - number of transfer errors that

occurred during a simultaneous packet transmission from both sides.

To see the Transfer Statistics Diagram Charts, select the desired criteria and click Save to generate the corresponding chart and the table showing the transfer statistics values (if enabled). The letters M (millions) and K (thousands) used in the legend of the displayed diagrams show the total number of specified criteria. The Reset Statistics button is used to reset the chart and the table (if enabled).

Fig. II-19: Transfer Statistics Diagram Chart

Lines Status

The Quadro Status - Lines Status page shows the current status of each of the FXS and IP lines or shared FXO/ISDN lines including details of the attached extension. Since only one line of information can be displayed at a time, the Line, IP Line and FXO line, ISDN or E1/T1 Trunk functional buttons are used to navigate through the information regarding other lines.

The Lines Status table displayed for FXS and IP lines includes a group of static and dynamic parameters. Static parameters are always displayed. Dynamic parameters only appear when an event takes place on the extension.

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Static Parameters:

Extension shows the extension number of the selected telephone line. Display Name shows the corresponding name. Phone State may have the value On Hook or Off Hook. For I P Line

Status, this field may additionally have Not Configured and Temporary Offline values.

Number of Active Calls shows the number of calls that are currently

present on the phone.

Dynamic Parameters:

Call State shows the current state of the extension (in voice mail, in

call, waiting, busy, call out, ring in, etc.). Caller Party appears when a call is received and indicates the caller

extension and the IP address or a phone number, depending on type of call.

Called Party appears when a call is placed and indicates the destination extension and the IP address or a phone number, depending on type of call.

Call Type shows whether the call is Internal or External and whether it is a PSTN call, PBX call or IP call.

Call Start Time shows the call start date and time. Call Duration shows the current call duration.

Fig. II-20: Lines Status - Lines Status page upon established call

RX Codec shows the codec used to encrypt the incoming packets. TX Codec shows the codec used t o encrypt the outgoing packets. If RX

and TX codecs are the same, only one Codec field will be displayed.

For IP Line Status, the following dynamical parameters appear on this page:

Username shows the IP phone’s client name registered on the Quadro. Last Registered shows the date and time, the corresponding IP phone has been last registered on the Quadro. Expires In shows when the last registration of the IP phone will expire. Binding IP Address shows the IP address of the IP phone within the Quadro’s LAN network.

The list of supplementary services provides the following additional status information for each telephone line: Enabled or Disabled. For Incoming and Outgoing Call Blockin g, Speed Calling, Hiding Caller Info, Voice Mailbox and Group List services, the number of Entries

will be displayed in the corresponding service table. For Voice Mail Service, the voice mailbox configuration mode is displayed here. This allows administrator to view the status and to be notified about services running on Quadro for every line. The services are designed as links

that guide the administrator to the corresponding service page of the selected user.

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The Line Status for E1/T1 Trunk displays the list of available timeslots (in E1 mode, 30 active timeslots both for CAS and CCS signaling types; in T1 mode, 24 timeslots for CAS signaling and 23 timeslots for CSS signaling type) and their settings (Route Incoming Call to, Allowed Call Type and Timeslot State). When Timeslot is in the call, information about call direction (incoming or outgoing), Caller Party, Called Party and Call Duration is displayed.

The E1/T1 Channel Usage Statistics page consists of following components used to define the chart parameters:

Trunk checkboxes are only present when there is more than one E1/T1 trunks present on the Quadro. These checkboxes are used to select the E1/T1 trunk number(s) over which the E1/T1 traffic chart will be built. At least one Trunk checkbox should be selected, otherwise error message appears.

Time Range of Statistic Table drop down list includes the period (in days) statistics data that is to be collected and the corresponding diagram chart that is to be built.

Incoming Calls - number of incoming E1/T1 calls Outgoing Calls - number of outgoing E1/T1 calls Maximum Active Calls - number of maximum active E1/T1 calls

At least one of these checkboxes should be selected, otherwise error message appears.

Fig. II-21: Line Status – Line Status page for E1/T1 trunk

Fig. II-22: E1/T1 Channel Usage Statistics page

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The button Show generates a E1/T1 Channel Usage Statistics diagram over the selected criteria. The letters M and K used in the legend of the displayed diagrams show the total number of specified criteria: K means thousands and M millions.

Fig. II-23: E1/T1 Channel Usage Statistics chart

The Lines Status table of any shared FX O Line on the Quadro provides information about the Allowed Call Types, the extension number (attendant or routing client), to whom the Incoming Call is Routed To and the State of the line (Free or Busy).

The FXO Channel Usage Statistics link is only present for local FXO lines (this option is not available for shared FXO lines) and leads to the page where diagram chart of FXO lines usage can be viewed.

Fig. II-24: Line Status - FXO Status page

The FXO Channel Usage Statistics page consists of following components used to define the chart parameters: Trunk checkboxes are used to select the FXO line number(s) over which

the FXO traffic chart will be built. At least one Trunk checkbox should be selected, otherwise error message appears.

Time range of statistic table drop down list includes the period (in days) statistics data that is to be collected and the corresponding diagram chart that is to be built.

Incoming Calls and Outgoing Calls checkboxes are used to select whether the FXO traffic statistics for only incoming or outgoing or for both type of calls should be displayed in the diagram chart.

Maximum Active Calls checkbox is used to have the number of maximum active calls displayed in the diagram chart.

At least one of these checkboxes should be selected, otherwise error message appears.

Fig. II-25: FXO Channel Usage Statistics page

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Show button is used to generate an FXO channels usage diagram chart over the parameters selected above.

When this button is pressed, FXO Channel Usage Statistics chart appears. It represents dependency between the time frame and the number of calls performed during that period. Additionally it may display the maximum number of calls performed in the selected time frame.

The Line Status for any shared ISDN Trunks on the Quadro displays the state of the B1 and B2 channels and the information about the active calls on them. This page includes a group of static and dynamic parameters. Static parameters are always displayed. Dynamic parameters appear only when an event takes place on the channel.

Static Parameters:

Fig. II-26: FXO Channel Usage Statistics chart

• B channel - the state of the channel (enabled or disabled)

• State - the current state of the channel (free, busy or N/A)

Dynamic Parameters:

• Caller Party - this parameter appears when a call is received and

indicates the caller address

• Called Party - this parameter appears when a call is placed and

indicates the destination address

• Call Duration - current call duration (in seconds)

The ISDN Channel Usage Statistics link is only present for local ISDN lines (this option is not available for shared ISDN lines) and leads to the page where diagram chart of ISDN trunks usage can be viewed.

Fig. II-27: Lines Status page

The ISDN Channel Usage Statistics page consists of following components used to define the chart parameters:

Trunk checkboxes are used to select the ISDN line number(s) over which the ISDN traffic chart will be built. At least one Trunk checkbox should be selected, otherwise error message appears.

Time range of statistic table drop down list includes the period (in days) statistics data that is to be collected and the corresponding diagram chart that is to be built.

Incoming Calls and Outgoing Calls checkboxes are used to select whether the ISDN traffic statistics for only incoming or outgoing or for both type of calls should be displayed in the diagram chart.

Maximum Active Calls checkbox is used to have the number of maximum active calls displayed in the diagram chart.

At least one of these checkboxes should be selected, otherwise error message appears.

Fig. II-28: ISDN Channel Usage Statistics page

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Show button is used to generate an ISDN channels usage diagram chart over the parameters selected above.

When this button is pressed, ISDN Channel Usage Statistics chart appears. It represents dependency between the time frame and the number of calls performed during that period. Additionally it may display the maximum number of calls performed in the selected time frame.

Fig. II-29: ISDN Channel Usage Statistics chart

Memory Status

The Memory Status page includes tables with the available User Space information for each extension. These tables display the space

used by the voice mailbox and uploaded/recorded system greetings. It shows the free and total space (counted in minutes/seconds) for every extension. This page includes the following information:

Memory Size shows total memory space (counted in minutes/seconds) available on the Quadro and assigned to all extensions.

The table’s links lead the administrator to the extension settings page where User Space may be altered.

The System Memory row indicates the space occupied by the universal extension recordings. Link refers to the Upload Universal

Extension Recordings

messages may be uploaded. Call Statistics shows the current number of calls with recorded

statistic entries.

page where universal extension system

Fig. II-30: Memory Status page

Hardware Status

The Hardware Status table displays a list of the hardware devices and parts present and currently available on the Quadro board. The hardware device version number and additional comments about its state are indicated here.

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Fig. II-31: Hardware Status page

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SIP Registration Status

The SIP Registration Status is a table displaying the SIP registration information of the Quadro extensions.

The table contains a list of all the registered extensions of the Quadro, SIP registration name for each extension, addresses of SIP servers where they are registered (if applicable), whether or not it is registered for each extension, and the registration date and time. By clicking on the row heading, the table will be sorted by the selected column. When sorting (ascending or descending), arrows will be displayed next to the column heading.

The links inside the table will link you to the Extensions Management page where the SIP registration settings may be altered.

The Detected Connection Type field displays the connection type Quadro currently is acting in (direct connection or behind NAT). If Quadro is acting behind NAT, the NAT machine IP address is also displayed.

The Registered IP Lines table lists the IP lines and remote exte nsions registered on the Quadro. The table indicates the actual IP addresses of the remote devices, the usernames by which the devices have been registered on the Quadro, as well as the registration status information.

The SIP Tunnels to Slave Devices and SIP Tunnels to Master Devices tables list the SIP tunnels between local and the remote Quadros (see SIP Tunnel Settings

). The SIP Tunnels to Slave Devices table lists those tunnels where local Quadro acts as a master. The SIP Tunnels to Master Devices table lists those tunnels where local Quadro acts as a slave.

Fig. II-32: SIP Registration Status page

IP Lines Registration Status

The IP Lines Registration Status displays a table with the IP Lines registration information on the Quadro.

The table lists the IP lines and remote extensions registered on the Quadro. The table indicates the actual IP addresses of the remote devices, the usernames by which the devices have been registered on the Quadro, as well as the registration status information.

Subscription Count field indicates used and allowed number of subscriptions for all IP phones registered on the Quadro. Subscriptions are events originated by IP phones when watching other extensions or SLAs on the Quadro and when monitoring voice mailbox for new received voice mails.

Fig. II-33: SIP Registration Status page

When the allowed number of subscriptions is reached, no new subscriptions are possible. Typically the number of subscription should be keep reasonably below the maximum allowed number, to avoid losing subscriptions. Thus, in case the actual subscription number is close to the limit, configuration of IP phones should be adjusted to decrease the number of total subscriptions on the Quadro.

Used Subscription Distribution field indicates IP phone's subscriptions distribution among BLF (Busy Lamp Field) subscriptions, which are used for watching extensions and SLAs on IP phones, and MWI (Message Waiting Indication) subscriptions, which are used for voice mailbox status indication on the phone.

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License Status

The License Status page displays a table with all available licenses on the Quadro and the corresponding settings for each license. (Currently only QCM license status is displayed.)

This page includes the following information:

Type indicates the type of the license available on the Quadro. Count indicates the number of the corresponding licenses available on

the Quadro. In Use indicates the number of used licensed from the total available

licenses. Extension lists the extensions that are using the corresponding license.

Links in this column move to the corresponding service configuration page for the extension.

Fig. II-34: License Status page

IP Routing Configuration

Routing is used to relay information across the Internet from a source to a destination. Along the way, at least one intermediate node is typically

encountered. Routing is different than bridging. The main difference between bridging and routing is that bridging operates at the OSI Data Link Layer (Level Two Media Access Control Layer) and routing operates at OSI Network Layer (Level Three).

Quadro’s IP Routing se rvice allows you to route IP packets from one destination to another (or to a specified router) through Quadro or a Quadro VPN.

The IP Routing Configur ation page is used to make IP Static, IP Policy and VPN routes for IP packets routing. This page consists of thre e tables. Entries in the tables are color coded according to the state of the route. For example, yellow indicates disabled routes, green indicates successful routes and red indicates routes with an error.

IP Static Routes are used to forward IP packets from the Network, where the Quadro is connected, to the specified destination.

The IP Static Routes table displays all established IP static routes with their parameters: Target State for the state of the route (enabled or disabled), Actual State for the state of the route connection (up, down or erroneous), Route To for the subnet where the incoming packets should be routed to and Via IP Address for the router IP address where incoming packets should be routed through.

Add opens the Add IP Static Route page where a new static route can be established.

Enable/Disable is used to activate and deactivate a selected route(s). At least one route should be selected in order to use these functions, otherwise the following error message will appear: “No record(s) selected.”

Fig. II-35: IP Static Routing table

The Add IP Static Route page offers the following components: Route To requires the IP address and subnet mask for the

destination the IP packet should be forwarded to. Via IP Address requires the IP address of the subsequent router

for IP packet forwarding to the specified destination.

Attention: The rule with the longest subnet (smallest IP range)

will take effect when having two or more IP Static routing rules with the coinciding subnets.

Fig. II-36: Add IP Static Routing page

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IP Policy Routes allow IP packets forwarding to the specified router depending on the source IP address as well as defining the priority for the current routing rule.

The IP Policy Routes table displays all specified IP policy routes with their parameters: Target State for the state of the route (enabled or disabled), Actual State for the state of the route connection (up, down or erroneous), Priority for the route priority,

Route From is where the subnet, routed packets come from and Via IP Address is where the router IP address incoming packets

should be routed through. Add opens the Add IP Policy Route page to establish a new

policy route. Enable and Disable are used to activate or to deactivate the

selected route(s). Raise Priority and Lower Priority are used to increase or

decrease the priority of the selected policy route(s) by one. At least one route should be selected to use these functions, otherwise the error message “No record(s) selected” will appear.

Fig. II-37: IP Policy Routing table

The Add IP Policy Route page offers the following input options: Priority requires a numeric value (from 1 to 252) to define the

priority of the routing rule. The lower the number, the sooner the routing rule will take effect (higher priority).

From requires the packet source IP address and subnet mask of the specified destination to match with the rule.

Via IP address requires the IP address of the subsequent router for IP packet forwarding.

Fig. II-38: Add IP Policy Route page

The PPTP/ L2TP Routes allow IP packets forwarding through the PPTP and L2TP tunnels of the Quadro. If PPTP/L2TP connections do not exist on Quadro, VPN routes cannot be generated.

The PPTP/L2TP Routes table displays all generated VPN routes with their parameters: Target State for the state of the route (enabled or disabled), Actual State for the state of the route connection (up, down or erroneous), Route To for the subnet where the incoming packets should be routed, Via Tunnel for the VPN tunnel incoming packets should be routed through and Tunnel State for the actual state of the route tunnel (up or down).

The Add button opens the Add VPN Route page where a new VPN route can be generated.

Fig. II-39: VPN Routing table

The Add VPN Route page offers the following components: Route Via contains the available PPTP and L2TP connections on

the Quadro. A connection selected from this list will be used to route the IP packet from the Quadro’s LAN to the peer behind the PPTP/L2TP tunnel.

Route To requires the IP address range of the possible peers behind the PPTP/L2TP tunnel whereto the IP packets should be routed.

Fig. II-40: Add VPN Route page

The Enable and Disable functional buttons are used to activate or to deactivate the selected route(s). At least one route should be selected to use these functions, otherwise the error message “No record(s) selected” will appear.

To Add an IP Static Route

1. Select the IP Static Routes link on the Routing Configuration page.

2. Press the Add button on the IP Static Routes page. The Add Entry page will appear in the browser window.

3. Enter the destination IP address and subnet mask in the Ro ute To text fields. Use the IP-Clip button to select a previously entered IP address.

4. Enter the router IP address into the Via IP Address text fields.

5. Press the Save button to make the static route with these settings.

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To Add an IP Policy Route

1. Select the IP Policy Routes link on the Routing Configuration page.

2. Press the Add button on the IP Policy Routes page. The Add Entry page will appear in the browser window.

3. Specify the policy routing rule priority in the Priority text field.

4. Enter the packet source IP address and subnet mask in the From text fields. Use the IP-Clip button to select a previously entered IP address.

5. Enter the router IP address into the Via IP Address To text fields.

6. Press the Save button to make the policy route with these settings.

To Add a VPN Route

1. Select the VPN Routes link on the Routing Configuration page.

2. Press the Add button on the VPN Routes page. The Add Entry page will appear in the browser window.

3. Choose the VPN connection from the Route Via drop down list.

4. Enter the destination IP address and the subnet mask into the Route To text fields.

5. Press the Save button to make the VPN route with these settings.

Configuration Management

The Configurati on Management page assists the administrator with managing the system configuration settings and voice data. For example, the administrator is able to backup and download the settings to a PC and then upload and restore them back to the Quadro. Additionally, this page provides the possibility of restoring the factory default configuration settings.

The Back up & Automatically Download all config & voice

data link leads to the Automatically Backup Configuration Settings page where the automatic backup of the system

configuration and the voice data can be configured. The service allows you to setup Quadro so it will automatically backup the system configuration and the voice data and store it in the specified location.

The Automatically Backup Configuration Settings page allows you to enable the automatic backup of the system configuration and the voice data on the Quadro. With this service, Quadro will automatically backup the system configuration and the voice data and store it in the specified location.

This page contains the following components: The Enable Automatically Backup checkbox enables

automatic backup mechanism on the Quadro. The following group of manipulation radio buttons allows you

to select whether the backup files will be delivered by email or stored in some location:

Fig. II-41: Configuration Management page

• The Send via Email radio button is used to send the

automatically backed up files via email. The selection enables Email Address text field that requires the email address of the administrating person to receive the automatically backup files.

• The Send to Server radio button is used to store the

automatically backup files on a remote server. This selection enables the following fields to be inserted:

The Server Name requires the IP address or the host name of the remote server. The Server Port requires the port number of the remote server. The Path on Server requires the path on the server to store the backup files in. The Send Method manipulation radio buttons allow you to select the remote server type: TFTP or FTP. In case of FTP selection, the

authentication username and the password need to be inserted. In case these fields are left empty, anonymous authentication will be used.

The Backup Interval Selection drop down lists is used to select the frequency and the time when the automatic backup of the Quadro's system configuration and the voice data will take place.

Backup Now button is used to perform a manually immediate backup of the system configuration and the voice data. The Backup & Download all config & voice data link generates a backup file with all configuration settings and user uploaded greeting messages.

It opens a file chooser window for immediate download to the users PC.

Fig. II-42: Configuration Management page

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The Upload & Restore all config & voice data link opens a page that has a Browse button, (which opens a file chooser to select a backed-up file) and a Configuration to Upload field requiring the file path to upload and to restore it immediately. Pressing Save will restore the selected backup file, and delete all current user defined greetings and replace configuration settings.

The Restore Default Confi guration functional button resets all configuration settings and restores the board’s factory default configuration. By restoring the default configuration you will replace your current configuration, lose all voice mails and reboot the device. You will not be automatically redirected to the GUI start page. After the successful reboot you will need to enter into the management page and login again to access the Quadro’s configuration. A warning message will ask you to confirm your selection before restoring the default configuration.

Please Note: Unlike the factory default settings restore procedure initialized from the Reset button on the Quadro board, this link will keep the

following data:

• Call Statistics

• Transfer Statistics

• System Events

• Feature Keys

• Device Registration state

The Download current configuration in a legi ble format and Upload a legible configuration file links leads you to the Legible Configuration

Management

page where legible configuration can be downloaded and uploaded back after the required edits.

Legible Configuration Management

The Legible Configurati on Management is used to manually manage the configuration on the Quadro. This will allow you to download a piece of configuration from the Quadro in the way of legible file, to make necessary changes in that file and to upload it back to the sam e or different Quadro(s). With this service, some pieces of configuration (like extension settings, NAT settings, etc.) of one Quadro can be used on another Quadro. This also helps to apply the same group of settings to the several instances (for example, to apply the same SIP settings to multiple extensions on the Quadro) on the same or different Quadros avoiding manual configuration of each of those instances (i.e. extension) from the web management on each of the Quadros. The Quadro reseller, distributor, ISP or carrier usually uses this service.

The Download current configuration in a legible format link refers to the Configuration Summary page where a partial or complete configuration can be defined and downloaded or viewed.

The Configurati on Summary page is used to generate a piece of legible configuration and to download it to a PC or to view it directly in the browser. This page consists of the following components:

The manipulation radio buttons are used to select between particular CGI or a named group of CGIs for which the legible configuration file will be generated.

• The Specific CGI selection allows you to choose a certain CGI from the list of Quadro’s Web management pages for which the legible

configuration can be manually managed. For example, selecting "RTP Settings" will generate a legible configuration file with parameters present on the RTP Settings page.

• The Named Group of CGIs selection allows you to choose among the four predefined groups: Internet Connection Settings, LAN

Configuration Settings, Telephony General Settings and Extension Settings. Each of these groups refer to all CGIs characterized by the selected criteria, e.g. Internet Connection Settings group contains all parameters on the CGIs related to the networking and WAN configuration.

The Extension drop down list allows you to limit the settings in the generated legible configuration file to one specific extension. For example, each of the extensions on the Quadro have own SIP settings or Codecs. To download the settings for a particular extension only, you need to choose the corresponding extension from the list. The drop down may also have a blank selection. In that case the legible configuration file will contain the parameter of all available extensions on the Quadro (if the selected parameter applies to the extension and not to the overall system, like RTP settings).

The Start generate a legible configuration file button start parsing the configuration structure of the device for the defined parameters. The progress will be displayed in the area below.

QuadroM 32x/8L/26x/12Li/26xi; (SW Version 5.2.x)

Fig. II-43: Configuration Summary – Parameters page

QuadroM 32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus

The Cancel generation process button appears when the configuration generation procedure starts and it is used to stop it.

The Download generated configuration button becomes available when the legible configuration generation is finished. It is used to download the generated file to the PC in a plain text format. Necessary changes can be made in the downloaded configuration file and then uploaded back to the system.

Attention: Make sure the changes you have done in the

downloaded legible configuration file are valid and will not corrupt the system when being uploaded back to device.

The View generated configuration button becomes available when the legible configuration generation is finished. It is used to view the generated file directly in the browser.

The Restart generation! button becomes available when the legible configuration generation is finished. It is used to cancel the generated configuration file and to start over.

Fig. II-44: Configuration Summary Preview page

The Upload Legible Configuration page is used to upload a configuration file in a text forma t. The Browse button in the opened page is used to browse certain legible configuration file to be uploaded and updated into the system. The configuration files to be uploaded should be in the *.txt format, otherwise a system error occurs. Configuration file upload progress will be displayed in the area below. During legible configuration file upload, Quadro's functionality failures may occur.

Events

The Events page has two tables. All system events that have occurred will be displayed in one table and event settings will be displayed in the other. The System Events page may be accessed through the Events

link from the main menu. It lists information about system events that have occurred on Quadro. When a new event takes place, a record is added to the System Event table. For failure events (priority 2 and 3, see below), the warning “Please check your pending events!” will appear at the bottom of all management pages.

The system events and the warning message are visible only for the administrator. The warning link, (which leads directly to the System Events page) will disappear from the management pages if the administrator has marked all new events as “read”.

Fig. II-45: Event Warning on the Main Menu page

QuadroM 32x/8L/26x/12Li/26xi; (SW Version 5.2.x)

QuadroM 32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus

The System Events table is the list of new and read system events. System events have corresponding coloring depending on the nature of the event: success (priority 1, color green), low importance failure (priority 2, color yellow), critical failure (priority 3, color red).

The table shows the Status of the event (new or read) as well as the name of the application the event refers to, event description, and the date when the event was received. For example, if the event was caused by the IDS service, the Check IDS link appears in the reference row that will lead to the IDS Log

page, or if the event has occurred due to incorrect mail sending or SIP registration, the corresponding links will be seen in the Reference column of the table. The administrator can view the detailed log for each event that has occurred.

The System Events page offers the following components

Current System Time displays the local date and time on Quadro.

Mark all as read marks newly occurred events as “read”. Reset LED switches off the flashing LED (if applicable) on the

board. An LED notification may appear (depending on the notification type given) in the page Events

page when a new

event occurs.

Fig. II-46: System Events list

QuadroM 32x/8L/26x/12Li/26xi; (SW Version 5.2.x)

QuadroM 32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus

Numerous circumstances may cause a certain application on Quadro to flag an event.

The Event Settings pag e lists all possible events on the Quadro and allows controlling notification (action) when an event takes place.

Each entry in the events’ table has a checkbox assigned to each row. By selecting the corresponding checkboxes, operations such as Edit may be done for one or more events.

Edit opens the Edit Event Settings page to modify the event action.

The Edit Event Settings page offers the following input options: Application displays the application the event refers to. Multiple

is shown here if more than one event has been selected for the action assignment.

Name displays the name of the event. Multiple is shown here if more than one event has been selected for the action assignment.

Description displays additional information about the event. Multiple is shown here if more than one event has been selected

for the action assignment. Action offers radio buttons to choose one of the actions to notify

the Quadro administrator when an event(s) takes place. The following actions can be available:

Fig. II-47: Event Configuration Settings page

Fig. II-48: Edit Event Settings page

• Display Notification - A notification link will be displayed on the bottom of all pages and a record is added into the Events table. The

notification is executed as a link “Please Check your pending events!”. The link leads to the System Events page. This action also will take place if Flash LED or Send Mail has been selected, even if not specifically selected.

• Flash LED - The second LED (yellow) will blink every second and a notification will be displayed on the bottom of all pages. For some events

the LED will start flashing after a delay.

• Send Mail – an e-mail notification about the new event on the Quadro will be sent to the e-mail address specified in the Mail Settings page.

• Send SNMP Trap – an SNMP notification will be sent to the traphost(s) listed in the SNMP Trap Settings table (see SNMP Settings).

• Send SMS – an SMS notification about the new event on the Quadro will be sent to the mobile phone specified in the SMS Settings page.

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QuadroM 32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus

Actions that are not allowed for the selected event (like mail notification if the PPP link is down or the mail server has been configured improperly) are hidden. For multiple events editing, actions that are not appropriate for least one of the selected events will also be hidden.

Please Note:

In case of an IDS (Intrusion Detection System) intrusion alert, onl y the first possible intrusion in each 10 minute period will initiate an

event. This helps to avoid flooding the System Events table, and flooding the user with various intrusion alerts that result from each possible Denial of Service attack. When these events are displayed in the System Events table, the user can receive detailed information about the intrusions through a link to the IDS log list.

If Quadro cannot receive an IP address from the DHCP or PPP servers, or cannot register an extension on the SIP or Routing servers, or cannot reach an NTP server, it raises only one event for the entire period the action has failed, but will continue to try. When the required action is successful Quadro raises an appropriate message.

To Assign an Action to the Event

1. Select the checkbox of one or more events to assign an action to them.

2. Press the Edit button. The Edit Event Settings page appears.

3. Select an action type from the Action radio buttons to notify the administrator about the event.

4. Press the Save button to submit the changes or use Back to abort the selected action.

Time/Date Settings

The Time and Date Settings page provides information about the current system time and date. The settings may be updated through the international time and date servers.

Time is used to set the local time (hour, minute). Date is used to set the date (month, day, year). Enable Simple Network Time Protocol Server enables the SNTP (Simple Network Time Protocol) server on Qua dro, thus Quadro becomes the

timeserver for its LAN. Enable Simple Network Time Protocol Client enables the

SNTP client on the Quadro, thus Quadro becomes a client to an external timeserver. A checkbox disables Date and Time drop down lists and enables the following parameters:

The SNTP Servers table lists all defined NTP Servers. The Add functional button opens an Add NTP Server page

where a new NTP server can be defined. This page offers the NTP Server radio buttons that are used to choose between a manual and a predefined NTP server.

Manual requires the NTP server’s FQDN (Full Qualified Domain Name) or its IP address.

Predefined is used to select the NTP server’s host address from the drop down list, where the most common NTP servers are listed.

The Move Up and Move Down functional buttons are used to sort NTP servers in the order they need to be accessed. If the NTP server in the first position of the SNTP Servers table does not answer, NTP server in the next position will try to be reached.

Please Note: You can add another NTP server to the list if the

defined NTP servers are not functional (for example, Quadro's date/time is not being updated automatically).

Polling Interval indicates the time interval for the periodical synchronization between the timeserver and Quadro. It counts in hours.

Attention: Time and Date Settings will be reset if Quadro has lost power.

Fig. II-49: Time and Date Settings page

Fig. II-50: Add NTP Server page

Mail Settings

The System Mail Settings page allows you to send warnings automatically about the board status or problems to the administrator. System events that require email notification are selected on the Events message transmission to the extension user’s mailing account.

Quadro may automatically generate emails to the administrator:

• If events specified in the Events

list occur,

• If voice mails are set from the Voice Mail Settings to be sent as e-mail.

QuadroM 32x/8L/26x/12Li/26xi; (SW Version 5.2.x)

page. System mail must be enabled and the SMTP server needs to be configured for voice

+ 151 hidden pages

Epygi QuadroM8L, QuadroM26x, QuadroM26xi, QuadroM12Li, QuadroM32x Administrator's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual