Epson SureLab D3000 Administrator Guide

SL-D3000 Administrator's Guide

Meaning of Symbols

Note: Notes contain important information on the operation of this product. Tip: Tips contain useful or additional information on the operation of this product.

Operating System Versions

In this manual, the following abbreviations are used.

Windows refers to Windows 7, Vista, XP.

O Windows 7 refers to Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, and

Windows 7 Ultimate.

O Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium Edition,

Windows Vista Business Edition, Windows Vista Enterprise Edition, and Windows Vista Ultimate Edition.

O Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP

Professional.

Copyrights and Trademarks

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this EPSON printer. Epson is not responsible for any use of this information as applied to other printers.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

EPSON is registered trademark, SureLab is a trademark, and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

This information is subject to change without notice.

CPD-38306R1

Contents

Setup and Maintenance

Pre-operation Check

Post-operation Check

Printer Information

Checking Printer Information . . . . . . . . . . . . . . . . . . . 10

Changing User Levels

Settings/Maintenance

Performing Maintenance . . . . . . . . . . . . . . . . . . . . . . .15

System Operation Settings/Inspections . . . . . . . . . . .20

Installation Information Settings . . . . . . . . . . . . . . 20

Settings for Optional Equipment . . . . . . . . . . . . . .21

Printer Operation Settings . . . . . . . . . . . . . . . . . . . . 23

Print Condition Settings/Inspections . . . . . . . . . . . . . 24

Image Quality Settings . . . . . . . . . . . . . . . . . . . . . . . 24

Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

CR Unit Adjustment/Maintenance . . . . . . . . . . . . . . .27

Head Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Color Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Gray Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Print Head Maintenance . . . . . . . . . . . . . . . . . . . . . 63

Printer Adjustment/Maintenance . . . . . . . . . . . . . . . . 64

Operation History . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Parts Replacement History. . . . . . . . . . . . . . . . . . . . 65

Paper Feed-Related Adjustment . . . . . . . . . . . . . . . 66

Software Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

System Language Settings. . . . . . . . . . . . . . . . . . . . . 68

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Appendix

Ejected Paper Path and Supported Paper Sizes . . . . .74

Paper Feed Path Diagram . . . . . . . . . . . . . . . . . . . . . . .75

Extending the Client PC . . . . . . . . . . . . . . . . . . . . . . . .77

Preparing to extend the Client PC. . . . . . . . . . . . . .78

Installing the system application . . . . . . . . . . . . . . .78

Initial settings for the Maintenance Utility . . . . . .80

Changing the System Application Version. . . . . . . . .81

Upgrading or Downgrading. . . . . . . . . . . . . . . . . . .81

Checking the System Application Version. . . . . . .82

Changing the System Application Version . . . . . .82

Removing the System Application. . . . . . . . . . . . . . . .85

OPEN SOURCE SOFTWARE LICENSE TERMS. . .86

SEIKO EPSON CORPORATION SOFTWARE

LICENSE AGREEMENT. . . . . . . . . . . . . . . . . . . . . . . .94

Error History

Acquire Log

Add/Delete Printer

When a Message is Displayed

About Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Setup and Maintenance

You can perform printer maintenance and check printer status from the Client PC.

You can set the user authority to "Operator" or "Administrator". Available functions differ depending on the authority.

SL-D3000 Maintenance Utility screen (when using as an Operator):

You can perform a Pre-operation Check, Post-operation Check, Printer Information, Settings/Maintenance, , and check Error History.

In Printer Information, you can check the printer's status.

In Settings/Maintenance, you can perform adjustment/maintenance operations such as head cleaning.

In Error History, you can check errors that have occurred in the printer, and information.

Setup and Maintenance

SL-D3000 Maintenance Utility screen (when using as an Administrator):

"...[AD]" is displayed in the title bar on screens in Administrator's mode.

You can perform a Pre-operation Check, Post-operation Check, Printer Information, Settings/Maintenance, Acquire Log, Add/Delete Printer, and check Error History.

In Printer Information, you can check the printer's status.

In Settings/Maintenance, you can perform adjustment/maintenance operations such as head cleaning and calibration.

In Error History, you can check errors that have occurred in the printer, and information.

In Acquire Log, you can save log files.

Available functions:

Button Settings/Maintenance Functions Menu Operator Adminis-

Large Items Medium Items Small Items

Pre-operation Check - - - Yes Yes

Post-operation Check - - - Yes Yes

Printer Information - - - Yes Yes

trator

Setup and Maintenance

Button Settings/Maintenance Functions Menu Operator Adminis-

Large Items Medium Items Small Items

trator

Settings/Maintenance System Operation

Settings/Inspections (01)

Print Condition Settings/Inspections (02)

CR Unit Adjustment/Mainten ance (03)

Installation Information Settings (011)

Settings for Optional Equipment (012)

Printer Operation Settings(013)

Image Quality Settings (021)

Paper Settings (022) - Yes Yes

Head Cleaning (031) Auto Cleaning (0311) Yes Yes

Nozzle Check (0312) Yes Yes

Periodic Nozzle Check Settings (0313)

Color Calibration (034)

Calibration (0341) No Yes

History of Correction Values (0342)

Create Calibration (0343)

- No Yes

No Yes

Gray Adjustment (035)

Head Maintenance (036)

Printer Adjustment/Mainten ance (04)

Software Settings (05)

Error History - - - Yes Yes

Acquire Log - - - No Yes

Add/Delete Printer - - - No Yes

Operation History (044)

Parts Replacement History (045)

Paper Feed-Related Adjustment (048)

System Language Settings (051)

Clear Counter 1 (0452)

Paper Feed Amount Durability Correction (0483)

- No Yes

No Yes

- Yes Yes

No Yes

- No Yes

Setup and Maintenance

Tip:

See the "SL-D3000 Operation Guide" for more information on items that are available to operators.

U "SL-D3000 Operation Guide" - "Setup and Maintenance"

Pre-operation Check

Click Pre-operation Check on the Client PC to start the printer.

In Pre-operation Check, the printer starts after the items that need to be checked manually have been displayed. Furthermore, when Printer PC is connected to the printer, Printer PC starts automatically.

Tip:

See the "SL-D3000 Operation Guide" for more information on the Pre-operation Check.

U "SL-D3000 Operation Guide" - "Starting the Printer"

Post-operation Check

Click Post-operation Check on the Client PC to shut down the printer.

When the printer is shut down in Post-operation Check, and Printer PC is connected to the printer, Printer PC closes automatically.

Tip:

See the "SL-D3000 Operation Guide" for more information on the Post-operation Check.

U "SL-D3000 Operation Guide" - "Shutting down the Printer"

Printer Information

You can confirm various types of printer information.

Checking Printer Information

On the Printer Information screen, you can check the printer's settings, remaining amount of consumables, and so on.

Select the printer you want to use from the Registered Printer List, and then click Printer Information.

Tip:

In the following situations, the Printer Information button is unavailable.

O When the printer's Pre-operation Check is not complete

O When the cable to the printer is disconnected

O When the printer's Power switch is off

Printer Information

On the Printer Information screen, you can check the printer's settings, remaining amount of consumables,

and so on.

Item Explanation

Printer Name Displays the printer name.

Printer Status Displays the printer status.

Standby The printer is ready to print.

Printing The printer is printing.

Performing Settings/Maintena nce

An error has occurred

Initializing The printer is initializing.

Shutting down The printer is shutting down.

Offline The printer is not turned on, or is not connected.

Image Quality Settings Displays the image settings.

Standard Prints at standard (720 dpi) quality.

High Image Quality

The printer is performing maintenance operations such as a nozzle check.

An error has occurred in the printer.

Prints at high resolution (1440 dpi) quality.

Paper Information (Front/Rear)

Displays information about the loaded paper.

"-" is displayed when paper is not loaded or information cannot be acquired from the printer.

Printer Information

Item Explanation

Ink Level Displays the remaining amount of ink.

"Caution" is displayed when ink is running low. "Error" is displayed when the amount of ink remaining has fallen below the minimum limit. The ink cartridge is grayed out when the ink cartridge is not installed, or if there is a problem with the ink cartridge.

If an non-genuine cartridge is installed, a message is displayed indicating that it is not covered by the warranty.

Trimmed Waste Paper Box Usage

Clear Usage Click to clear the trimmed waste paper box usage.

Maintenance Tank Space Displays the amount of free space in the maintenance tank as a bar.

Settings/Maintenance Click to open the Settings/Maintenance screen.

Help Click to display the Help.

Close Closes the Printer Information screen.

Displays the usage status of the trimmed waste paper box.

"-" is displayed when information cannot be acquired from the printer.

When you remove the trimmed waste paper from the trimmed waste paper box, click Clear Usage to reset the usage.

When information cannot be acquired from the printer, the bar is not displayed.

U “System Operation Settings/Inspections” on page 20 U “Print Condition Settings/Inspections” on page 24 U “CR Unit Adjustment/Maintenance” on page 27 U “Printer Adjustment/Maintenance” on page 64 U “Software Settings” on page 68

Note:

This product has been adjusted based on genuine ink cartridges. If you use non-genuine cartridges, the print results may be faint or the amount of ink remaining may not be detected correctly.

Tip:

Only the Dual Roll Model supports front roll paper. For the Single Roll Model, information is not displayed under the front paper item. See the information for rear roll paper.

This completes this section.

Changing User Levels

You can change the user level from Operator mode to Administrator mode.

Display the SL-D3000 Maintenance Utility or the Printer Information screen.

While holding down the Ctrl and Alt keys on the keyboard, press S (or s).

The Enter Password screen is displayed.

Changing User Levels

Enter the password, and then click OK.

The user level is changed to Administrator mode.

Tip:

O The administrator password is "0000".

O Restart this SL-D3000 Maintenance Utility when switching from Administrator mode to Operator mode.

Settings/Maintenance

You can perform maintenance operations such as Print Head Unit cleaning and calibration, as well as manage settings.

Performing Maintenance

You can select each maintenance function on the Settings/Maintenance screen.

When performing maintenance in Settings/Maintenance, make sure that the p light on the printer's Operation panel is on before starting operations.

Select the printer you want to use from the Registered Printer List, and then click Settings/Maintenance.

Tip:

O In the following situations, the Settings/Maintenance button is unavailable.

O When the cable connected to the printer is disconnected

O When the printer's Power switch is off

O When the printer's pre-operation check is not complete

O The Settings/Maintenance screen opens when you click Settings/Maintenance on the Printer Information

screen.

Settings/Maintenance

Select the function you want to use.

You can make settings by selecting a function from the menu on the left.

Click Back to close the Settings/Maintenance screen.

Settings/Maintenance

When the Printer Information screen is displayed, click Back to close the screen.

This completes this section.

Settings/Maintenance

Available functions on the Settings/Maintenance screen:

Large Items Medium Items Small Items Setting Contents

System Operation Settings/Inspectio ns (01)

Print Condition Settings/Inspectio ns (02)

CR Unit Adjustment/Maint enance (03)

Installation Information Settings (011)

Settings for Optional Equipment (012)

Printer Operation Settings (013)

Image Quality Settings (021)

Paper Settings (022)

Head Cleaning (031)

- Displays the printer's information.

- Change the settings for the optional equipment.

- Make settings for power saving and the warning buzzer.

- Select the image quality mode.

- Check information about the loaded paper.

Auto Cleaning (0311)

Nozzle Check (0312)

Periodic Nozzle Check Settings (0313)

U “Installation Information Settings” on page 20

U “Settings for Optional Equipment” on page 21

U “Printer Operation Settings” on page 23

U “Image Quality Settings” on page 24

U “Paper Settings” on page 25

Detect clogged nozzles and clean the Print Head Unit automatically.

U “Auto Cleaning” on page 29

Check for clogged nozzles and clean the Print Head Unit manually.

U “Nozzle Check” on page 30

Set whether or not to perform auto nozzle check.

U “Periodic Nozzle Check Settings” on page 34

Color Calibration (034)

Gray Adjustment (035)

Head Maintenance (036)

Calibration (0341) Perform calibration with a color measurement device.

U “Calibration” on page 37

History of Correction Values (0342)

Create Calibration (0343)

- Adjust the Color Balance, Density, and Gradation.

Write the correction value acquired through calibration.

U “History of Correction Values” on page 45

Perform calibration for the standard printer, and then create the standard value.

U “Create Calibration” on page 46

U “Gray Adjustment” on page 50

Clean the print head unit and the wipers for the print head.

To perform this type of cleaning, you need the optional Print Head Maintenance Kit (C12C890991).

For more details, see the User's Guide supplied with the Print Head Maintenance Kit.

Settings/Maintenance

Large Items Medium Items Small Items Setting Contents

Printer Adjustment/Maint enance (04)

Software Settings (05)

Operation History (044)

Parts Replacement History (045)

Paper Feed-Related Adjustment (048)

System Language Settings (051)

- Check errors that have occurred, the number of prints,

Clear Counter 1 (0452)

Paper Feed Amount Durability Correction (0483)

- Set the date and time, language, and units for the UI

and the number of head cleaning operations in the printer.

U “Operation History” on page 64

Check the replacement date for parts that need to be replaced.

U “Register Replacement Date for Periodically Replaced Parts” on page 65

Check each counter.

U “Clear Counter 1” on page 65

Adjust the amount of paper feed.

U “Paper Feed-Related Adjustment” on page 66

display.

U “System Language Settings” on page 68

Settings/Maintenance

System Operation Settings/Inspections

In System Operation Settings/Inspections (01) on the Settings/Maintenance screen, you can check the contents of the Installation Information Settings (011) and make settings for Settings for Optional Equipment (012) and Printer Operation Settings (013).

Installation Information Settings

Click Installation Information Settings (011) from System Operation Settings/Inspections (01) to display the screen. Here you can check the printer's information.

Item Explanation

Printer Name Displays the printer name.

Set by service personnel.

Installation Date Displays the installation date.

Set by service personnel.

Model Name Displays the model name.

Serial Number Displays the printer's serial number.

Back Click to close the Settings/Maintenance screen.

Help Click to display the Help.

Settings/Maintenance

Settings for Optional Equipment

Click Settings for Optional Equipment (012) from System Operation Settings/Inspections (01) to display the screen. Make settings for optional equipment that has been installed.

After changing settings, click Apply to apply the changes.

Item Explanation

Back Printing Unit Attached/Not

Attached

Print Density Control (Head 1/Head 2)

Select Roll Paper Select the roll paper feeder you want to use for the test print.

Paper Surface Type Displays the Paper Surface Type of the paper loaded in the roll paper

Test Print Click to perform a test print.

Displays the installation status for the back printing unit.

Adjust the print density for the back printing unit heads in seven levels.

This can be set when the back printing unit is Attached.

This can be selected when the back printing unit is Attached and paper is loaded.

feeder.

"-" is displayed when roll paper is not loaded.

This can be performed when the back printing unit is Attached and the roll paper feeder is selected.

This cannot be performed when the Paper Surface Type does not support back printing.

Settings/Maintenance

Item Explanation

Sorter/Long Paper Ejection Unit

Humidity Control Unit Attached/Not

Back Click to close the Settings/Maintenance screen.

Help Click to display the Help.

Date of Adjustment Displays the time when Print Density Control was last performed.

Apply Click to apply any changed settings.

Attached/Not Attached

Sorter Select Enabled or Disabled for the sorter.

Attached

Displays the installation status for the Sorter/Long Paper Ejection Unit.

This can be set when the Sorter/Long Paper Ejection Unit is Attached.

When changing from Disabled to Enabled, you need to restart the printer.

Displays the installation status for the humidity control unit.

Set by service personnel.

You can check the changed date settings for each Paper Surface Type.

Tip:

O Only the Dual Roll Model supports front roll paper. For the Single Roll Model, information is not displayed under the

front paper item. See the information for rear roll paper.

Settings/Maintenance

Printer Operation Settings

Click Printer Operation Settings (013) from System Operation Settings/Inspections (01) to display the screen. Make settings for the power saving, the warning buzzer and the completion confirmation for long length sheet printing.

After changing settings, click Apply to apply the changes.

Item Explanation

Power Saving Settings Select the time to enter sleep mode (power saving mode) after this product finishes operations.

Settings: None, 5 Minutes, 10 Minutes, 15 Minutes, 30 Minutes, 1 Hour, 2 Hours

Warning Buzzer Settings Select whether or not to sound the warning buzzer.

Settings: ON/OFF

Completion Confirmation for Long Length Sheet Printing

Back Click to close the Settings/Maintenance screen.

Help Click to display the Help.

Apply Click to apply any changed settings.

Select whether or not to display a confirmation message (2190) when completing long length sheet printing of 12 to 18 inches (305 to 457 mm).

Displays a message when completing long length sheet printing over 18 inches (457 mm).

This is only available when the Sorter/Long Paper Ejection Unit is attached.

Settings: Selected (the message is not displayed) / Not selected (the message is displayed)

Settings/Maintenance

Print Condition Settings/Inspections

In Print Condition Settings/Inspections (02) on the Settings/Maintenance screen, you can set Image Quality Settings (021), and check Paper Information (022).

Image Quality Settings

Click Image Quality Settings (021) from Print Condition Settings/Inspections (02) to display the screen. Make image quality settings.

This is only available when there are no image quality settings in the application used for printing.

After changing settings, click Apply to apply the changes.

Item Explanation

Standard Set the printer's image quality to Standard (720 dpi).

Generally, use Standard settings.

High Image Quality Set the printer's image quality to high resolution (1440 dpi).

When you want to print at a higher resolution than Standard, set to High Image Quality.

Printing takes longer than in Standard mode, as priority is given to image quality.

This is only available when Glossy or Luster is set as the Paper Surface Type.

Back Click to close the Settings/Maintenance screen.

Help Click to display the Help.

Apply Click to apply any changed settings.

Settings/Maintenance

Paper Settings

Click Paper Settings (022) from Print Condition Settings/Inspections (02) to display the screen.

You can check the paper information loaded in the front roll paper feeder or the rear roll paper feeder, and change the remaining amount of paper.

Tip:

Only the Dual Roll Model supports front roll paper. For the Single Roll Model, information is not displayed under the front paper item. See the information for rear roll paper.

Item Explanation

Front Paper Type Displays the type of paper (the paper name) loaded in the front roll paper feeder.

Paper Surface Type

Paper Width Displays the width of the paper loaded in the front roll paper feeder.

Paper Level Displays the remaining amount of paper loaded in the front roll paper feeder. If the

Rear Paper Type Displays the type of paper (the paper name) loaded in the rear roll paper feeder.

Paper Surface Type

Paper Width Displays the width of the paper loaded in the rear roll paper feeder.

Paper Level Displays the remaining amount of paper loaded in the rear roll paper feeder. If the displayed

Displays the paper surface type (the processing type for the paper surface) loaded in the front roll paper feeder.

Displays the width detected by the printer.

displayed amount of paper remaining differs from the actual amount, enter the correct amount of paper and then click Apply.

Displays the paper surface type (the processing type for the paper surface) loaded in the rear roll paper feeder.

Displays the width detected by the printer.

amount of paper remaining differs from the actual amount, enter the correct amount of paper and then click Apply.

Settings/Maintenance

Item Explanation

Back Click to close the Settings/Maintenance screen.

Help Click to display the Help.

Apply Click to apply any changed settings.

Settings/Maintenance

CR Unit Adjustment/Maintenance

In CR Unit Adjustment/Maintenance (03) on the Settings/Maintenance screen, you can perform Head Cleaning (031) and Color Calibration (034).

When performing maintenance in Settings/Maintenance, make sure that the p light on the printer's Operation panel is on before starting operations.

Head Cleaning

This function allows you to check for clogging in the print head, and to clear any clogged nozzles. If printing is performed while nozzles are clogged, there may be streaks in the prints or there may be a difference in color. If you notice any of these problems, follow the instructions on the next page to perform Head Cleaning (031).

The following two menus are available in Head Cleaning (031).

Auto Cleaning (0311) A sensor inside the printer checks

for any clogged nozzles and performs head cleaning automatically if clogging is detected.

Nozzle Check (0312) You can specify the clogging

detection method and the cleaning method. Perform a nozzle check if the situation has not improved after performing

Auto Cleaning (0311).

Settings/Maintenance

There are streaks in the prints or other problems such as a difference in color

Perform Auto Cleaning (0311).

When all of the Result icons on the screen are “green”

-> Operations are complete.

If the problems in the prints are not resolved, perform clogging detection and head cleaning as described in the Notes section.

When a Result icon on the screen is “yellow”

-> Perform Auto Cleaning (0311) again.

Go to the next step if the Result are not "Good" after repeating the procedure three times.

Perform Detect Clogging from Nozzle Check (0312), and then click Powerful for any of the heads that have “red” (or “yellow”) icons.

After cleaning, perform Detect Clogging.

If the Result on the screen are “Good”, and there are no problems in the prints

When a Result icon on the screen is “red”

Go to the next step.

If the Result on the screen are “Good”, but there are still problems in the prints

-> Operations are complete.

-> Contact Service Support.

Notes: When the Result of Auto Cleaning (0311) are "Good", but nozzles still appear to be clogged

Auto Cleaning (0311) and Detect Clogging search for clogged nozzles using an electronic sensor. Therefore, it is possible that clogged nozzles were not detected by the sensor. If there is any doubt, perform Print Check Pattern from Nozzle Check (0312), visually check for clogged nozzles, and then perform cleaning as necessary.

Settings/Maintenance

Auto Cleaning

From the CR Unit Adjustment/Maintenance (03) menu, click Auto Cleaning (0311) from Head Cleaning (031) to display the screen.

Click Auto Cleaning.

Nozzle check begins, and cleaning is performed as necessary.

This may take some time depending on the status of the nozzles.

Check the status of each head displayed in the Result.

When the nozzles are cleared, "Good" is displayed.

If nozzles are clogged, a message is displayed that indicates you need to clean the Print Head Unit again. Perform necessary cleaning.

Reading the Results:

Color Explanation

Green The nozzles are not clogged.

Yellow Clogging is detected.

Perform Auto Cleaning (0311) again.

Red Clogging is detected.

Perform Detect Clogging from Nozzle Check (0312), and then perform Powerful cleaning again for heads indicated by red.

White Auto Cleaning is still in progress.

+ 67 hidden pages

Epson SureLab D3000 Administrator Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Meaning of Symbols

Operating System Versions

Copyrights and Trademarks

Contents

Setup and Maintenance

Pre-operation Check

Post-operation Check

Printer Information

Checking Printer Information

Changing User Levels

Settings/Maintenance

Performing Maintenance

System Operation Settings/Inspections

Installation Information Settings

Settings for Optional Equipment

Printer Operation Settings

Print Condition Settings/Inspections

Image Quality Settings

Paper Settings

CR Unit Adjustment/Maintenance

Head Cleaning

Auto Cleaning