Printed on recycled paper with at least 10% post-consumer content
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of
with this
Neither
EPSON
SEIKO EPSON CORPORATION
SEIKO EPSON CORPORATION
printer.
EPSON
is not responsible for any use of this information as applied to other printers.
nor its affiliates shall be liable to the purchaser of this product or third
. The information contained herein is designed only for use
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with
SEIKO EPSON CORPORATION
or any consumable products other than those designated as Original
Products by
EPSON, EPSON
EPSON CORPORATION
SEIKO EPSON CORPORATION
ESC/P, and
EPSON
.
SEIKO EPSON CORPORATION
’s operating and maintenance instructions.
shall not be liable for any damages or problems arising from the use of any options
EPSON
Products or
EPSON
Approved
.
EPSON S
tylus are registered trademarks and
SoundAdvice is a service mark and
EPSON
ESC/P 2 is a trademark of
EPSON
FaxAdvice is a trademark of
SEIKO
Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners.
NERGY STAR
The E
EPSON
disclaims any and all rights in those marks.
emblem does not represent EPA endorsement of any product or service.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures.
◗Reorient or relocate the receiving antenna.
◗Increase the separation between the equipment and receiver.
◗Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
◗Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du
Canada.
iii
iv
Contents
Introduction
Windows System Requirements 1
Macintosh System Requirements 2
How To Use Your Manuals 3
Warnings, Cautions, Notes, and Tips 4
Where To Get Help 5
ENERGY STAR Compliance 6
Important Safety Instructions 7
1
Basic Printing
Printing from Windows 1-1
Setting Printer Options from Windows Applications 1-2
Setting Default Printer Options 1-4
Checking Printer Status 1-5
Printing from a Macintosh 1-7
What To Do When the Printer Lights Flash 1-10
v
Contents
2
3
Printing on Special Media
Using Special Paper and Media 2-1
Letterhead, Preprinted Forms, and Legal-size Paper 2-3
EPSON 360 dpi, High Quality, and Photo Quality
Ink Jet Paper 2-3
EPSON Photo Quality Glossy Paper, Film, and
Transparencies 2-3
Envelopes 2-4
EPSON Photo Paper 2-5
EPSON Photo Quality Ink Jet Cards 2-7
EPSON Photo Quality Self Adhesive Sheets 2-7
EPSON Iron-On Transfer Paper 2-7
Custom Printing
Using Predefined Advanced Settings 3-2
Customizing Print Quality and Special Effects 3-4
Customizing Color Settings 3-7
Using ColorSync on the Macintosh 3-9
Selecting Paper Size and Orientation Options 3-11
Selecting Paper Options in Windows 3-11
Selecting Paper Options on a Macintosh 3-15
Selecting Print Layout Options 3-20
Choosing Print Layout Options in Windows 3-20
Choosing Print Layout Options on a Macintosh 3-27
Using Macintosh Interface Boards A-2
Using PC Interface Boards A-2
Installing Optional Interfaces A-3
B
Installing Printer Software
and Configuring on a
Network
Installing Your Printer Software B-1
Installing Printer Software for Windows 3.1 B-1
Installing Printer Software for Windows 95 B-2
Installing Printer Software for Windows NT 4.0 B-4
Installing Printer Software on a Macintosh B-5
Configuring for PC Network Printing B-6
Connecting to the Printer on Windows NT 4.0
Systems B-7
Setting Up Your Network Path in Windows 95 B-8
viii
Contents
Configuring for Macintosh Network Printing B-9
Assigning a Name to the Printer B-9
Setting Up the Printer for AppleTalk B-9
C
D
EPSON Accessories
Specifications
PrintingD-1
PaperD-3
Ink CartridgesD-6
MechanicalD-6
ElectricalD-7
EnvironmentalD-7
Safety ApprovalsD-7
DOS SupportD-7
Control Panel SettingsD-8
Control Codes D-9
Character TablesD-10
Index
ix
edge guides
paper support extension
paper support
black cleaning
button
control panel
printer cover
output tray
output tray
extensions
load/eject
button
paper thickness
lever
ink cartridge
clamp
color cleaning
button
power
button
Introduction
EPSON S
Your
device for business graphics, layout proofs, digital photography,
or any project you create on your computer. With resolutions
up to 1440 by 720 dpi, you get amazingly realistic
photographic images and vivid graphics in color, or razor-sharp
black printing. All at the fastest speed of any EPSON ink jet
printer.
The printer software for Microsoft
Macintosh
adjustable levels of brightness, contrast, saturation, and ink
colors. Support for ColorSync™ 2.01 and Windows ICM
ensures printouts that closely match the colors on your monitor.
EPSON
ink jet papers offer the most flexibility for getting the results
you want. With standard parallel and serial ports and simple
network connectivity, setting up your printer is fast and easy.
®
provides advanced color management with
’s specially formulated ink cartridges and wide variety of
tylus
®
COLOR 850
printer is the ideal output
®
Windows® and
Windows System Requirements
To use your printer and its software with a PC, your system
should have:
®
◗An IBM
Windows 3.1x) or 486/25 MHz (for Windows 95 or
Windows NT
◗DOS, Microsoft
Windows NT 4.0
◗At least 16MB of RAM (20MB recommended)
compatible PC with at least a 386/25 MHz (for
™
4.0) or faster processor
Windows 3.1x, Windows 95 or later, or
1
Introduction
◗At least 50MB of free hard disk space for storing images
(100MB is recommended)
◗VGA, Super VGA, or better display adapter and monitor
◗Double-speed CD-ROM drive (quad-speed or faster
recommended) for installing the printer software
◗A shielded, twisted-pair parallel cable (6 to 10 feet long) to
connect your computer to the printer; the cable must have
a D-SUB, 25-pin, male connector for your computer and a
®
36-pin, Centronics
compatible connector for the printer.
Macintosh System Requirements
To use your printer and its software with a Macintosh, your
system should have:
◗Any Macintosh or Power Macintosh model except the
®
Macintosh +, Macintosh 512, Performa
410,
PowerBook® 100, and some early versions of the
Macintosh, such as the II or Classic
◗System 7.1 or later (7.5 or later recommended)
◗At least 16MB of RAM (20MB or more is recommended)
◗At least 50MB of free hard disk space for storing images
(100MB is recommended)
◗13-inch RGB display or better
◗Double-speed CD-ROM drive (quad-speed or faster
recommended) for installing the printer software
®
◗Standard Apple
System Peripheral-8 cable or equivalent
(RS-422, 8-pin mini DIN male/male, Belkin F2V024
recommended)
2
Introduction
How To Use Your Manuals
To set up your printer and install the printer software, see the
Start Here card and CD-ROM folder. This User’s Guide
contains the following information:
Chapter 1
Macintosh.
Chapter 2
media for your print job and instructions for loading it in your
printer.
Chapter 3
settings for print quality, color management, and distinctive
layouts.
Chapter 4
status while you’re printing.
Chapter 5
cleaning and aligning the print heads, and cleaning and
transporting the printer.
Chapter 6
Appendix A
your printer.
Appendix B
software and tells you how to configure the printer for a
network.
covers the basics of printing with Windows or
gives guidelines for selecting the right paper or other
tells you how to print special projects with custom
explains how to manage print jobs and check printer
gives instructions for replacing ink cartridges,
provides solutions for any problems you may have.
tells you how to install optional interface cards in
gives detailed instructions for installing the printer
Appendix C
printer.
Appendix D
cartridges, and EPSON media.
Index
An
lists the EPSON accessories you can use with your
provides the technical details on your printer, ink
is included at the end of the book.
3
Introduction
Warnings, Cautions, Notes, and Tips
You’ll find this information throughout your manual:
Warn in gs
Cautions
equipment.
Notes
Tips
must be followed carefully to avoid bodily injury.
must be observed to avoid damage to your
contain important information about your printer.
contain additional hints for great printing.
4
Introduction
Where To Get Help
EPSON provides technical assistance through electronic
support services and automated telephone services 24 hours a
day. The following tables list the contact information:
Electronic support services
ServiceAccess
World Wide WebFrom the Internet, you can reach EPSON’s
Home Page at http://www.epson.com.
EPSON Internet FTP SiteIf you have Internet FTP capability, use your
Web browser (or other software for FTP
downloading) to log onto ftp.epson.com
with the user name anonymous and your
e-mail address as the password.
EPSON Download ServiceYou can call the EPSON Download Service
at (800) 442-2007. Set your communications
software to 8 data bits, 1 stop bit, no parity.
Modem speed can be up to 28.8 Kbps.
EPSON Forum on CompuServe
®
Members of CompuServe can type GO EPSON at the menu prompt to reach the
Epson America Forum. For a free
introductory CompuServe membership, call
(800) 848-8199 and ask for representative
#529.
Automated telephone services
ServiceAccess
EPSON SoundAdvice
EPSON FaxAdvice
EPSON Referral ServiceFor the location of your nearest Authorized
SM
™
For pre-recorded answers to commonly
asked questions about EPSON products 24
hours a day, seven days a week, call
(800) 442-2110.
Access EPSON’s technical information
library by calling (800) 442-2110. You must
provide a return fax number to use this
service.
EPSON Reseller or Customer Care Center,
call (800) 442-2110.
5
Introduction
T
o speak to a technical support representative, dial
(310) 787-6346 (U.S.) or (905) 709-2567 (Canada), 6 AM to
8PM, Pacific Time, Monday through Friday and 7 AM to 4PM,
Saturday and Sunday. Toll or long distance charges may apply.
Note:
If you need help using
another manufacturer’s
software with an EPSON
product, see the
documentation for that
software for technical
support information.
Before you call, please have the following information ready:
◗
Product name
◗
Product serial number
◗
Computer configuration
◗
Description of the problem
You can purchase ink cartridges, paper, manuals, accessories,
and parts from
sales only). In Canada, please call (800) 873-7766 for dealer
referral
E
As an E
product meets the E
efficiency.
The EPA E
voluntary partnership with the computer and office equipment
industry to promote the introduction of energy-efficient
personal computers, monitors, printers, fax machines, and
copiers in an effort to reduce air pollution caused by power
generation.
.
NERGY STAR
NERGY STAR
EPSON
NERGY STAR
Accessories at (800) 873-7766 (U.S.
Compliance
Partner,
NERGY STAR
EPSON
Office Equipment program is a
has determined that this
guidelines for energy
Year 2000 Ready
Your EPSON printer is
the other parts of your computer system are also ready for the
year 2000.
6
Year 2000 Ready
. However, be sure
Caution:
Always turn the printer
off using the
button. Don’t switch off
the electrical outlet or
power strip, or unplug
the printer until the
power light is off.
P power
P
Introduction
Important Safety Instructions
Before using your printer, read the following safety instructions
to make sure you use the printer safely and effectively:
◗Turn off and unplug the printer before cleaning. Clean
with a damp cloth only. Do not spill liquid on the printer.
◗Do not place the printer on an unstable surface or near a
radiator or heating vent.
◗Do not block or cover the openings in the printer’s cabinet
or insert objects through the slots.
◗Use only the type of power source indicated on the printer’s
label.
◗Connect all equipment to properly grounded power
outlets. Avoid using outlets on the same circuit as
photocopiers or air control systems that regularly switch
on and off.
◗Place the printer near a wall outlet where the plug can be
easily unplugged.
Placez l’imprimante près d’une prise de contacte où la fiche
peut être débranchée facilement.
◗Do not let the power cord become damaged or frayed.
◗If you use an extension cord with the printer, make sure
the total ampere rating of the devices plugged into the
extension cord does not exceed the cord’s ampere rating.
Also, make sure the total ampere rating of all devices
plugged into the wall outlet does not exceed the wall
outlet’s ampere rating.
◗Except as specifically explained in this User’s Guide, do not
attempt to service the printer yourself.
7
Introduction
◗Unplug the printer and refer servicing to qualified service
personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered
the printer; if the printer has been dropped or the cabinet
damaged; if the printer does not operate normally or
exhibits a distinct change in performance. Adjust only those
controls that are covered by the operating instructions.
◗Do not put your hand inside the printer or touch the
cartridge during printing.
◗Under normal circumstances, ink will not come out of the
cartridge. If it does get on your skin, wash it off with soap
and water. If it gets in your eyes, flush them immediately
with water.
◗Keep ink cartridges out of the reach of children.
◗Do not dismantle the ink cartridges or try to refill them.
This could result in damage to the print head.
◗Once you install an ink cartridge, do not open the clamp or
remove the cartridge except to replace it with a new one.
The cartridge may become unusable otherwise.
◗Install the ink cartridge immediately after you remove it
from its foil package. Leaving the cartridge unpacked for a
long time before use may result in reduced print quality.
◗Do not use an ink cartridge beyond the date printed on the
cartridge carton. For best results, use up the ink cartridges
within six months of installing them.
◗Do not shake an ink cartridge; this can cause leakage.
◗Always turn the printer off using the
When you press this button, the
briefly then goes out. Do not unplug the printer or turn off
the power to the outlet until the
◗Before transporting the printer, make sure the print head is
capped in the far right position and the ink cartridges are in
place.
8
Ppower button.
Ppower light flashes
Ppower light is off.
Basic Printing
1
It’s easy to print all your color and black-and-white documents
with your EPSON Stylus COLOR 850. First set up your
printer and install the software, following the instructions in
Start Here and the CD-ROM folder or Appendix B. Then read
this chapter to find out about:
◗Printing from Windows
Note:
For instructions on
printing with DOS,
see Appendix D.
◗Printing from a Macintosh
◗What to do when the printer lights flash
Printing from Windows
To print from a Windows application, you click the print icon
or choose Print from the File menu. You can then choose which
pages to print, the number of copies, and other options from
your application’s Print dialog box.
When you click a button in the Print dialog box, you select
additional settings using your printer software, such as the
media type you’ve loaded and the resolution you want to use.
The following sections tell you how to:
◗Select printer software settings and print from Windows
applications
◗Change the default printer software settings
◗Check your printer’s status while you print
1-1
Basic Printing
Setting Printer Options from Windows
Applications
This section describes the settings you’ll need to check for all
your everyday printouts. See Chapter 3 for information about
advanced settings for special print jobs.
1. Open your word processor or other Windows software
application and open a file you want to print.
Note:
You can also set printer
options by clicking Print
Setup in the File menu,
then clicking the Printer,
Setup, Properties, or
Options button.
However, in most
applications you’ll then
have to select the Print
option from the File
menu to print using
your changes.
For more information
about printer settings,
click the Help button.
In Windows 95 and
Windows NT, you can
right-click any item on
the screen and then
click What’s This?
2. Choose
Print from the File menu. You see the Print dialog
box for your application.
3. Make sure your EPSON Stylus COLOR 850 printer is
selected, and then click the
Options button. (You may have to click a sequence of
Printer, Setup, Properties, or
buttons in different dialog boxes.) You then see the printer
settings dialog box:
Use the Quality/Speed slider to select
your print resolution
Click to
select
Automatic
mode
Click to
select your
media type
Click for
more
information
4. Click the
option is set to
Main tab if necessary and make sure the Mode
Automatic
. This is the easiest way to get
good printing results for all kinds of documents, on all
types of paper.
1-2
Basic Printing
To print at the highest
resolution (1440 dpi), you
need to use plain paper,
Photo Paper, or one of the
Photo Quality media. For
the best printing at any
resolution, always use
EPSON media.
The Quality/Speed slider is
not available for certain
media types.
5. Choose the
Media Type you want to print on from the
following list:
◗Plain paper
◗360 dpi Ink Jet Paper
◗Photo Quality Ink Jet Paper
◗Photo Paper
◗Photo Quality Glossy Film
◗Ink Jet Transparencies
The type of paper or other media you choose determines
the print quality (resolution) you can use. If you’re not sure
which setting to select for your media, see the table on
page 2-1.
6. Choose
7. Set the slider to
Color or Black ink.
Quality or Speed. This lets you choose
between the fastest printing or the highest resolution for the
media you’re using. To use the highest resolution available
for plain paper (1440 dpi), you need to access the More
Settings dialog box; see page 3-4 for instructions.
Note:
If you’re using
Windows 95 and you
installed Status Monitor 2
along with your printer
software, you may want
to click the Utility tab and
open the Printer Status
window. See page 4-5 for
information on Status
Monitor 2; see Chapter 5
for instructions on using
the other utilities available
on the Utility tab.
8. Click the
Paper tab and choose your paper size, number of
copies, and orientation. See page 3-11 for instructions.
9. If you’re using Windows 95 or Windows NT 4.0, click the
Layout tab and check the proportional printing, page
layout, and watermark options to make sure they’re correct
for your print job. See page 3-20 for details.
10. Click
when you’re finished checking your settings. The
OK
dialog box closes.
11. In the Print dialog box, click
OK
or
. You may need to
Print
click a sequence of these buttons on different dialog boxes.
While your document is printing, a dialog box appears
showing the printer status and the progress of your print
job. See “Checking Printer Status” on page 1-5 for more
information.
1-3
Basic Printing
Note:
Some application settings
override driver settings
(such as Paper Size or
Orientation), so it’s a
good idea to check the
settings in your
application before you
print. See page 1-2 for
instructions.
Setting Default Printer Options
When you change printer settings through your software
application, the settings apply only to the application you’re
using. To adjust the default settings for
applications, access the settings through the Windows 95 or
Windows NT 4.0 Printers utility or the Windows 3.1 Control
Panel. (Close all your applications before you start. If you don’t,
you may have to close and reopen them to use the new default
settings.)
Setting Default Options in Windows 95
1. Click Start, point to Settings, and select Printers.
your Windows
all
Note:
You can access the
default Windows NT
printer software settings
only if you have the
appropriate network
access privileges, such
as Administrator or
Power User.
2. Right-click the
3. Select
Properties. You see the printer settings dialog box,
EPSON Stylus COLOR 850 icon.
as shown on page 1-2.
Setting Default Options in Windows 3.1
1. Double-click the Control Panel icon in the Main group.
2. Double-click the
3. Select
EPSON Stylus COLOR 850 from the list of printers
Printers icon.
and click Setup. You see the printer settings dialog box, as
shown on page 1-2.
Setting Default Options in Windows NT 4.0
1. Click
2. Double-click the
3. Open the File menu and select
see the printer settings dialog box, as shown on page 1-2.
Start
, point to
Settings
EPSON Stylus COLOR 850
, and select
Document Defaults
Printers
icon.
.
. You
1-4
Basic Printing
Checking Printer Status
While your document is printing, your printer software reports
how the job is doing. See the section for your operating system
below.
Windows 95
After you send a print job in Windows 95, the Progress Meter
dialog box appears on your screen:
Click to cancel
Click to pause
This
information
appears only
if you
installed
Status
Monitor 2
Click to restart
Click to view
the Status
Monitor 2
Printer Status
window
The Progress Meter shows the progress of your print job and
the status of your printer. You can use the buttons to cancel,
pause, or restart your print job. If you installed Status
Monitor 2, you also see information about how much ink you
have left and can view the Status Monitor 2 Printer Status
window. See page 4-5 for more information about Status
Monitor 2.
You can set up the way your printer software sends print jobs
and select whether to display the Progress Meter dialog box or
not; see page 4-2 for instructions.
1-5
Basic Printing
Windows 3.1
After you send your print job, the EPSON Despooler dialog
box appears on your screen:
Click to pause
or resume
printing
Click to
cancel printing
This dialog box shows the progress of your print job and the
status of your printer. If you run out of paper while printing, for
example, the Despooler warns you. You can use the buttons to
cancel, pause, or restart your print job.
Click to restart
printing
Windows NT 4.0
Windows NT 4.0 servers and workstations include a messenger
service to alert you to printer errors or let you know when a
print job is finished. If you have appropriate network access
privileges or you’re controlling printing from the server, you
can also cancel, pause, or restart print jobs and set other
options. See your Windows NT documentation for details.
1-6
Note:
On the Macintosh, printer
settings are saved with
your document, but you
can’t save them from one
application to another.
You’ll have to check your
settings each time you
open a new application.
If you want to reuse
settings, you can create
document templates for
your favorite applications.
Basic Printing
Printing from a Macintosh
When you print with a Macintosh, you need to check the
printer software settings for documents in each application you
use. When you choose
Page Setup
menu, you see the printer software dialog boxes that let you
choose the settings that describe your print job—such as the
media type you’ve loaded and the resolution you want to use.
This section describes the settings you’ll need to check for all
your everyday printouts. See Chapter 3 for information about
advanced settings for special print jobs.
Follow these steps to print from a Macintosh:
1. Open your word processor or other Macintosh software
application and open a file you want to print.
2. Choose
Page Setup
from the File menu. You see the Page
Setup dialog box:
or
from the File
Print
You can also create
custom setting groups in
your printer software that
you can select each time
you open an application.
See page 3-33 for details.
3. Choose your paper size, orientation, and other options as
described on page 3-15 and click
OK
.
1-7
Basic Printing
Click to
select
Automatic
mode
4. Now choose
You see the printer settings dialog box:
Click to select your media type
5. Choose the number of copies and indicate which pages you
want to print.
6. Make sure the Mode option is set to Automatic. This is
the easiest way to get good printing results for all kinds of
documents, on all types of paper.
7. Choose the
following list:
Print from the File menu in your application.
Use the Quality/Speed
slider to select your
print resolution
Media Type you want to print on from the
For printing at the highest
resolution (1440 dpi), you
need to use plain paper,
Photo Paper, or one of the
Photo Quality media. For
the best printing at any
resolution, always use
EPSON media.
◗Plain Paper
◗360 dpi Ink Jet Paper
◗Photo Quality Ink Jet Paper
◗Photo Paper
◗Photo Quality Glossy Film
◗Ink Jet Transparencies
The type of paper or other media you choose determines
the print quality or resolution you can use. If you’re not
sure which setting to select for your media, see the table on
page 2-1.
8. Choose
Color
or
Black
ink.
1-8
Basic Printing
Note:
The Quality/Speed slider
is not available for certain
media types.
You may want to click
the Utility button and
open the Status Monitor
window. See page 4-16
for more information.
See Chapter 5 for
instructions on using the
other utilities available in
the Utility dialog box.
9. Set the slider to
Quality or Speed. This lets you choose
between the fastest printing or the highest resolution for the
media you’re using. To use the highest resolution available
for plain paper (1440 dpi), you need to access the More
Settings dialog box; see page 3-4 for instructions.
10. Click the
Layout button and check the proportional
printing, watermark, and page layout options to make sure
they’re correct for your print job. See page 3-20 for details.
For information on the Print Order options, see page 3-19.
Then click
11. Click
OK to return to the printer settings dialog box.
when you’re finished checking your settings.
Print
If you chose background printing when you set up your
printer, you can continue working while your document is
printing. See “Using Monitor3” on page 4-14.
1-9
Basic Printing
What To Do When the Printer
Lights Flash
paper out light
black ink out light
black cleaning
button
color cleaning
button
The four lights on your printer’s control panel show the
printer’s status and alert you to problems like paper jams.
color ink out light
load/eject button
power button
power light
SWhen the paper out light flashes, paper is jammed in the
printer. Turn off the printer and gently pull out all jammed
paper. Then press the
E load/eject button. See page 6-14 for
more information.
SWhen the paper out light comes on, your paper ran out or is
incorrectly loaded. Load paper in the feeder and then press
the
E load/eject button.
B AWhen an ink out light flashes, your ink supply is low. Make
sure you have a replacement cartridge.
B AWhen an ink out light comes on, you need to replace the ink
cartridge. See Chapter 5 for instructions.
PWhen the power light flashes, the printer is receiving a print
job or performing a maintenance operation.
P S B AWhen two or more lights flash, your printer may have a
problem. See page 6-9 for more information.
1-10
Printing on
2
Special Media
Your EPSON Stylus COLOR 850 lets you print on just about
any kind of paper you want to use. You can get great results
printing on various sizes of plain paper, letterhead, and
envelopes, but you’ll get even better results with specially coated
ink jet paper.
For the best output, use EPSON’s photo-quality media: ink jet
paper, glossy paper, glossy film, index cards, and photo paper.
For special projects, you can use a variety of EPSON media
designed for ink jet printers, ranging from transparencies to
iron-on transfer paper.
Using Special Paper and Media
When you print on special media, you need to be careful about
choosing the correct Media Type and Paper Size settings in
your printer software. The table below lists the available
EPSON media and the corresponding Media Type setting for
each one in your printer software.
EPSON ink jet media and their settings
Media nameSizePart numberMedia Type setting
EPSON 360 dpi Ink Jet PaperLetter
A4
EPSON Iron-on Cool Peel
Transfer Paper
EPSON Special Coated Paper
for 360 dpi Printing
LetterS041153/S041155
LetterS041060
S041060/S041028
S041059/S041025
2-1
360 dpi Ink Jet Paper
Printing on Special Media
EPSON ink jet media and their settings
Media nameSizePart numberMedia Type setting
EPSON High Quality Ink Jet
Paper
EPSON Photo Quality Ink Jet
Paper
EPSON Special Coated Paper
for 720 dpi Printing
EPSON Photo Quality Ink Jet
Cards
EPSON 720 dpi Index Card4.1
EPSON Photo Quality Self
EPSON Iron-On Transfer Paper LetterSE41001/SE41002
Letter
A4
Letter
A4
Legal
LetterS041062
4.1
× 5.8 (A6)
8
× 10
× 5.8 (A6) S041054
A4S041106
Letter
A4
× 6
Letter
A4
Panoramic
Letter
A4
4.1
× 5.8 (A6)
LetterS041072
4.1
× 5.8 (A6)
× 5.8 (A6)
4.1
A4
S041111
S041117
S041062/S041029
S041061/S041026
S041067/S041048
S041054
S041122
S041124
S041126
S041134
S041141
S041104
S041145
S041072
S041071
S041107
S041144-KIT
S041144
S041064
S041063
Photo Quality
Ink Jet Paper
Photo Paper
Photo Quality Glossy
Film
Ink Jet Transparencies
To order EPSON papers and other media, contact your dealer
or call EPSON Accessories at (800) 873-7766 (U.S. sales only).
In Canada, call (800) 873-7766 for dealer referral.
The type of paper or other media you use is one of the most
important factors in determining the quality of your printed
output. The following tips will help you get the best results on
any type of paper or other media.
2-2
Note:
When you load paper,
make sure the printable
side is facing up. Some
special media have a cut
corner that you need to
position in the upper right
of the paper support. Also
follow any instructions in
the package. Always
handle sheets by the
edges, and don’t touch
the printable surface.
Printing on Special Media
Letterhead, Preprinted Forms, and Legal-size
Paper
Load the top edge first. When you load long paper, pull up the
paper support extension and both output tray extensions.
paper support extension
output tray
extensions
Caution:
Don’t use the cleaning
sheets that may be
included with your special
media; they may jam
inside the printer.
EPSON
360 dpi, High Quality, and Photo
Quality Ink Jet Paper
You can load paper up to the arrow mark on the left edge guide.
If you use legal-size ink jet paper, don’t load it more than half
way to the arrow mark.
EPSON
Photo Quality Glossy Paper, Film,
and Transparencies
Before you load glossy film or transparencies, put a support
sheet (packed with the media) or a plain paper sheet beneath the
stack. (Don’t use a support sheet with Photo Quality Glossy
Paper.) You can load up to 20 sheets of glossy paper, up to 30
sheets of glossy film, or up to 10 transparencies.
2-3
Printing on Special Media
However, you may get better results by loading one sheet at a
time. With multiple sheets loaded, the minimum top margin
you can use is 1.2 inches (30 mm). If you want to use a smaller
top margin, load and print one sheet at a time.
Note:
Use ink jet papers within
one year of purchase.
Use glossy media and
transparencies within six
months. Return unused
sheets and envelopes to
their original package as
soon as possible. See
Appendix D for more
storage information.
Remove each sheet from the output tray immediately after it’s
printed. Make sure each sheet is dry before stacking. If your
media package included protective sheets, cover the printed side
of your media with these sheets before stacking.
To print on transparencies, remove the paper support and
reposition it in the slots at the back of the paper support holder.
Envelopes
Note:
Load the envelopes flap
edge first and printable
side up. Also select the
correct envelope size for
the Paper Size setting in
the printer software.
You can load up to 10 envelopes as shown below:
2-4
Printing on Special Media
If ink smears when you print on envelopes or other thick media,
set the paper thickness lever to the + position. Open the printer
cover and position the lever as shown below. (Make sure you
return the lever to the 0 position before you print on other
media.)
Set the thickness lever
to + if ink smears
when you print on thick
media
Note:
To keep your printouts
looking their best, store
them in a resealable
plastic bag or other
airtight covering and
protect them from heat,
humidity, and direct
sunlight.
Be sure to support your
Panoramic Photo Paper
as it ejects from the
printer so it doesn’t fall
onto the floor.
EPSON
Photo Paper
You can use EPSON Photo Paper to print photographs that
look almost as good as the ones you get from film processing.
4 × 6-inch Photo Paper is perforated around the edges, so you
can trim your printouts and “bleed” the photo—extend it to the
edge of the paper—on all sides.
You can load up to 20 sheets of 4
× 6-inch, Letter-size, or
A4-size Photo Paper or 1 sheet of Panoramic paper at a time.
Make sure you place a support sheet beneath the paper if it is
included in the paper package.
Keep the following in mind when using EPSON Photo Paper:
◗Load the paper with the whiter side facing up.
◗If you’re loading Panoramic Photo Paper, pull up the paper
support extension as shown on page 2-3. Then load the
Panoramic paper and hold up its top edge while you press
E load/eject button to feed it into the printer.
the
2-5
Printing on Special Media
◗If you’re loading 4
× 6-inch Photo Paper, position the
perforated margins as shown:
◗When you create an image for printing on 4
× 6-inch Photo
Paper in your application software, size it to 4.25 × 6.25
inches. For other sizes of Photo Paper, see Appendix D for
the maximum printable area specifications.
0.67 in
trim size
0.24 in
0.12 in
printed image size
You can use 4 × 6-inch
EPSON Photo Paper like
a postcard. Simply print
your image on the glossy
side of the paper using
Photo Paper as the Media
Type setting and let your
image dry. Then print
your message on the
uncoated side of the
paper using 360 dpi Ink
Jet Paper as the Media
Type setting.
0.12 in
0.24 in
◗Choose these printer software settings for your size of
Photo Paper:
◗Choose
◗For 4
×
Paper 4
Photo Paper
6-inch Photo Paper, select
as the Paper Size setting and
× 6 in
as the Media Type setting.
EPSON Photo
Maximum
as the Printable Area setting. After you print, fold the
paper back and forth along the perforations and
carefully tear the margins off.
◗For Letter- or A4-size Photo Paper, select
Letter
as your Paper Size setting.
◗For Panoramic Photo Paper, choose
× 594 mm as thePaper Size setting.
210
Panoramic
2-6
or A4
Printing on Special Media
For iron-on transfers,
make sure you reverse
your image before you
print it, especially if it
includes text. Then the
text will read correctly
when it’s transferred. You
can use the Flip
Horizontal option in your
printer software. See
page 3-6 for more
information.
EPSON
Photo Quality Ink Jet Cards
You can load up to 30 cards at a time. Always place the
included support sheet under the cards. When you’re ready to
print, use your software to set the Paper Size option for the
size card you’re using. Make sure you set the paper thickness
lever to the + position as shown on page 2-5.
EPSON
Photo Quality Self Adhesive Sheets
Use these sheets to print labels or stickers. You can load one
sheet at a time. Make sure your adhesive sheets are fully adhered
to their backing sheet before you load them.
EPSON
Iron-On Transfer Paper
You can print photos, company logos, or anything else you
want on this paper, and then transfer your images to T-shirts or
other cloth items. Load one sheet of transfer paper at a time.
After you print, follow the instructions that came with the
paper to iron the image onto the shirt or other item.
Be sure to select
Ink Jet Transparencies as the Media Type
setting for the best results.
2-7
Custom Printing
3
When your presentation graphics, photographs, or other
projects have special printing requirements, you can use the
custom settings in your EPSON Stylus COLOR 850 software.
You can choose predefined settings or adjust individual options
like brightness, contrast, saturation, and halftoning. For
professional-quality color accuracy, you can use Image Color
Matching (ICM) under Windows 95 or ColorSync on the
Macintosh.
If you’re using Windows 95, Windows NT, or a Macintosh,
your printer software’s print layout options let you print almost
any size image on your printer, proof multiple pages on one
sheet of paper, and add watermarks.
This chapter includes the following information:
◗Using predefined advanced settings
◗Customizing print quality and special effects
◗Customizing color settings
◗Using ColorSync on the Macintosh
◗Selecting paper size and orientation options
◗Selecting print layout, page frame, and watermark options
◗Saving custom settings
3-1
Custom Printing
Click Advanced, then click here to
see a list of project types
Using Predefined Advanced
Settings
Predefined settings provide an easy way to fine-tune your
printer’s operation for special image types. Follow these steps to
print with predefined settings:
1. Create your image or document in your application
software.
2. Access the printer settings dialog box as described on
page 1-2 (Windows) or page 1-8 (Macintosh).
You see one of the following dialog boxes:
Windows
Macintosh
3. Choose
4. Click
Color or Black ink.
Advanced, and then Custom Settings. You see the
list of project types.
Click Advanced, then click here
to see a list of project types
3-2
Note:
Always choose your Ink
setting before you select
a project from the
Custom Settings list.
Selecting PhotoEnhance
or PhotoEnhance2,
ICM, or ColorSync
automatically sets the
Ink option to Color.
Printing with
PhotoEnhance or
PhotoEnhance2 may take
longer, depending on
your computer system
and image.
Custom Printing
5. Choose the right setting for your project following these
guidelines:
Photo
◗
For printing scanned photographs. Increases contrast
in the image.
Text/Graph
◗
For printing graphics-intensive documents like
presentation pages with charts and graphs. Intensifies
colors and lightens the midtones and highlights.
PhotoEnhance2 or
◗
PhotoEnhance (Windows 3.1 only)
For printing images captured using a video camera,
digital camera, or scanner. Produces sharper images
and more vivid colors by automatically adjusting the
contrast, saturation, and brightness. Corrects for
overall under- and over-exposure of the original image.
Economy
◗
For rough drafts of text only, on plain paper. Saves ink.
Photo, PhotoEnhance, and
PhotoEnhance2 have
similar effects. However,
PhotoEnhance and
PhotoEnhance2
intelligently analyze your
image data and their
effect varies widely
depending on your image.
The Photo setting
consistently increases the
contrast. You may want to
experiment to choose the
best setting for your
image.
ICM (Windows 95 only)
◗
Automatically adjusts printout colors to match the
colors on your screen. Not available when printing on
plain paper or Ink Jet Transparencies.
ColorSync (Macintosh only)
◗
Automatically adjusts printout colors to match the
colors on your screen. Not available when printing on
plain paper or Ink Jet Transparencies. For more
information, see page 3-9.
6. Choose the
Media Type
you want to print on. (If you’re
not sure which setting to select, see the table on page 2-1.)
7. In Windows, click the
Paper
and
Layout
(not available on
Windows 3.1) tabs to check or change any necessary
settings, as described on page 3-11 and page 3-20.
On a Macintosh, check or change any necessary settings on
the Page Setup and the Layout dialog boxes as described on
page 3-15 and page 3-27.
3-3
Custom Printing
After you customize your
print settings for a special
project, you can save
them as a group. Then
you can reuse them
whenever you print a
similar project. See
page 3-33 for instructions.
8. When you’re finished, click
Print (Macintosh) or OK
(Windows). If you’re using Windows, click any other
buttons that your application uses for printing.
Customizing Print Quality and
Special Effects
If you need the maximum control over your project, or you
want to experiment with special effects, you can adjust
individual settings in your printer software. Follow these steps:
1. Create your image or document in your application
software.
2. Access the printer settings dialog box as described on
page 1-2 (Windows) or page 1-8 (Macintosh).
3. Click
Advanced, and then click More Settings. You see
the More Settings dialog box:
Click here to change your
Print Quality (resolution)
Some of these options
are automatically set
or disabled by other
settings you choose
Windows
3-4
Click here to change your
Print Quality (resolution)
Some of these options
are automatically set
or disabled by other
settings you choose
Custom Printing
Macintosh
Note:
The Print Quality is
selected automatically
depending on the current
Media Type. If you
choose a Print Quality
setting that is not
appropriate for your
media, the driver changes
the Media Type setting.
Be sure to check both of
these settings.
4. Choose one of the following
Print Quality options:
◗Economy
For low-resolution rough drafts on plain paper. Saves
ink.
Normal - 360 dpi
◗
For most documents on plain paper, transparencies, or
360 dpi Ink Jet paper.
Fine - 720 dpi
◗
For high-resolution output on plain paper, Photo
Paper, or Photo Quality media.
SuperFine - 1440 dpi
◗
For the highest-resolution output on plain paper,
Photo Paper, or Photo Quality media.
5. Choose the
Media Type
and
settings you want to use,
Ink
following the guidelines in Chapters 1 and 2.
3-5
Custom Printing
Note:
In Automatic mode, the
Halftoning setting is
selected based on the
data in your print job.
In Advanced mode,
Halftoning is preselected
for each project type
setting. No Halftoning is
available only when you
select Black as the Ink
setting.
Some of the print options
at the bottom left of the
More Settings window
are automatically
selected or disabled
by the Print Quality
(resolution) you choose.
6. Choose one of the following
No Halftoning
◗
Halftoning options:
For printing black text only.
Error Diffusion
◗
For printing photographic or video/digital camera
images. Blends each color dot with the dots around it.
Fine Dithering, Coarse Dithering
◗
For printing graphs or other images that require
precise, solid areas of bright colors. Use Coarse for
images with more shading and less detail. Use
images with more detail and less shading.
7. Choose any of the following print options.
MicroWeave
◗
For improved print quality. Prints graphic data in finer
increments to eliminate unwanted banding effects
(light horizontal lines). Always use for color printing.
Super MicroWeave
◗
Increases the MicroWeave function when you’re using
Fine - 720 dpi Print Quality on plain paper or using
SuperFine - 1440 dpi with Photo Paper or one of the
Photo Quality media. Slows print speed.
Fine for
If vertical lines in your
printout are misaligned
when you use the High
Speed setting, you may
need to align the print
heads. See Chapter 5
for instructions.
High Speed
◗
For fast, bidirectional printing at lower quality.
Flip Horizontal
◗
Prints a mirror image of your document. Use for
printing with iron-on transfer paper so your ironed-on
printout will read correctly.
Finest Detail
◗
For printing text, graphics, and line art with very sharp
edges. Slows print speed and increases your system
memory requirements.
8. Click
if you’re ready to return to the printer settings
OK
dialog box, or see the next section if you want to adjust
your printer’s color settings.
3-6
Custom Printing
Customizing Color Settings
You can choose from several color adjustment modes or
manually adjust brightness, contrast, saturation, and CMY
color values. Or, to correct the colors and exposure of digital
images, you can use PhotoEnhance2 (PhotoEnhance on
Windows 3.1).
To achieve the maximum color accuracy, you can use Image
Color Matching (ICM; Windows 95) or ColorSync
(Macintosh).
Follow these steps to customize your color settings:
1. Access the More Settings dialog box as described on
page 3-4.
The color settings appear on the right side of the dialog
box, as shown:
Click to set a Color Adjustment Mode
Windows
Click to set a Color Adjustment Mode
Drag
sliders to
set values
between
-25% and
+25%
Macintosh
3-7
Custom Printing
2. Choose one of the following
Color Adjustment Modes.
(You don’t need to select any of these options if you’ll be
using ICM (Windows 95) or ColorSync (Macintosh) as
described in step 4.)
Automatic
◗
Analyzes the color information in your project and
optimizes color correction accordingly.
Photo-realistic
◗
For printing color photographs.
Vivid
◗
For printing graphics-intensive documents like
presentation pages with charts and graphs. Intensifies
colors and lightens the midtones and highlights.
No Color Adjustment
◗
Disables the color adjustment features of the printer
software so you can use a stand-alone color
management utility.
3. If you want to specify individual color correction values,
use the sliders to increase (drag right) or decrease (drag left)
the settings listed below. (If you use one of the options
described in step 4, you won’t be able to specify individual
color correction values.)
◗
Brightness
Makes your image lighter or darker.
Contrast
◗
Increases or decreases the difference between the bright
or dark parts of an image.
Saturation
◗
Makes colors more vivid or less vivid.
◗
Cyan, Magenta, Yellow
Increases or decreases the amount of the three ink
colors that combine to make a full-color picture. Use
these sliders to fine-tune the color balance in your
printout.
3-8
Note:
When you choose
PhotoEnhance,
PhotoEnhance2, ICM,
ColorSync, or No Color
Adjustment all the other
color options are preset.
Custom Printing
4. For even more fine-tuning, choose one of these color
correction methods:
PhotoEnhance2 or
◗
PhotoEnhance (Windows 3.1 only)
Produces sharper images and more vivid colors by
automatically adjusting the contrast, saturation, and
brightness. Corrects for overall under- and
over-exposure of the original image.
ICM (Windows 95 only)
◗
Automatically adjusts printout colors to match colors
on the screen.
ColorSync (Macintosh only)
◗
Automatically adjusts printout colors to match colors
on the screen. See “Using ColorSync on the
Macintosh” for more information.
5. Click
OK to return to the printer settings dialog box.
Using ColorSync on the Macintosh
Every device you use for producing or viewing colors—your
monitor, scanner, and printer—employs a different color
technology. That’s why it’s difficult to get printed colors to
match the colors displayed on your monitor or other device.
The Macintosh ColorSync system helps you control all your
devices so their colors match your printer’s as closely as possible.
ColorSync uses profile information from each device—
including your EPSON Stylus COLOR 850 printer—to
achieve accurate color matching. First you have to make sure
your monitor’s profile is set. Then you can use your printer
software to specify the exact method of color matching you
want to use.
3-9
Custom Printing
Follow these steps to set your monitor’s ColorSync profile and
use your printer software’s ColorSync features:
1. Open the ColorSync System Profile under Control
Panels
on the Apple menu.
2. Click the
3. Select your monitor from the list, and then click
Set Profile button.
Select.
4. Close ColorSync System Profile.
5. Access the More Settings dialog box as described on
page 3-4.
6. Click
ColorSync.
7. For Profile, choose EPSON Standard. This is the
ColorSync profile created especially for your printer. Don’t
choose any other printer profile you may have on your
system.
8. Choose one of the following options for
Perceptual
◗
Rendering Intent:
For printing scanned photographs.
Saturation
◗
For printing graphics-intensive documents like
presentation pages with charts and graphs.
◗
9. Click
Colorimetric
For matching colors on your screen as exactly as
possible. Reproduces colors the way your eye
distinguishes them.
OK to return to the printer settings dialog box.
3-10
Custom Printing
Selecting Paper Size and
Orientation Options
Your printer can print on paper up to 9.5 inches wide and up to
44 inches long in either portrait or landscape orientation. If you
print multi-page documents or multiple copies of documents,
you can print the pages collated and in reverse order. You can
even rotate the printed document by 180 degrees to make it
closer to the bottom of the paper (not available with
Windows 3.1).
Selecting Paper Options in Windows
Follow these steps to select paper options on the Paper tab:
1. Create your image or document in your application
software.
2. Access the printer settings dialog box as described on
page 1-2.
Printer graphic reflects
changes to Orientation
and Printable Area settings
3. Click the
Paper tab. You see the Paper dialog box:
Click to select your
Paper Size
Page graphics
change to show
Collate and Reverse
Order settings
Rotate by 180° is not
available with
Windows 3.1
3-11
Custom Printing
Note:
If the Proportional
Printing setting is set to
Normal and you select
one of the paper sizes to
the right that is marked
with an asterisk (*), you
see a dialog box asking
you to select a paper size
that fits your printer. See
page 3-20 for more
information.
4. Click the
Paper Size drop-down list to select the size of
paper you loaded in the printer.
The sizes marked with an asterisk (*) are not available with
Windows 3.1. These sizes are larger than you can load in
your printer and can be used only with the
Printing
setting on the Layout tab; see page 3-20 for more
Proportional
information.
A4 210 × 297 mm
B5 182
A5 148
Letter 8 1/2
Legal 8 1/2
Executive 7 1/4
Half Letter 5 1/2
A6 Index card 105
Index card 5
Index card 8
Envelope #10 4 1/8
Envelope DL 110
Envelope C6 114
Photo Paper 4
Panoramic 210
B4 257
B3 364 × 514 mm *
Ledger 11 × 17 in *
A3 297 × 420 mm *
Super A3/B 329 × 483 mm *
A2 420 × 594 mm *
US C 17 × 22 in *
User Defined
× 257 mm
× 210 mm
× 11 in
× 14 in
× 10 1/2 in
× 8 1/2 in
× 148 mm
× 8 in
× 10 in
× 9 1/2 in
× 220 mm
× 162 mm
× 6 in
× 594 mm
× 364 mm *
(See page 3-14 for instructions.)
5. If you did not or cannot select the number of copies you
want to print in your application program’s Print dialog
box, choose the number (from 1 to 99) in the
Copies
box.
Don’t select the number of copies here and in your
application’s Print dialog box; you’ll get twice the number
of copies you want.
3-12
Note:
The Rotate by 180
setting lets you print
the lower portion of a
document first, with a
bottom margin as small
as 0.12 inch (3 mm) and
a top margin as small as
0.55 inch (14 mm). This
option is not available
with Windows 3.1.
°
Custom Printing
6. If you’re printing multiple copies of a multi-page document
and you want the copies printed in sets, click the
Collate
checkbox. The page graphics change to show collated
documents.
7. If you’re printing a multi-page document and want the last
page printed first so the pages come out without needing to
be reordered, click the
Reverse Order checkbox. The page
graphics change to show later pages printing first.
8. Select the direction of printing on the page using the
Orientation options. To print your document oriented as
shown in one of the following printer graphics, select the
options listed below it.
Portrait orientationLandscape orientation
Portrait orientation
Rotate by 180
°
Landscape orientation
Rotate by 180
°
9. To use the maximum printable area of your selected paper
size, set the Printable Area option to
your document on the page, select Centered
Maximum. To center
.
10. Click a tab for the settings you want to check or change
next, or click
OK to print your document.
3-13
Custom Printing
Creating User Defined Paper Sizes
You can create up to 10 custom paper sizes (only one in
Windows 3.1) or and add them to the Paper Size list using the
User Defined option. This is useful if you’re printing a custom
size document, such as a banner. You can select any width from
3.94 to 9.5 inches, and any height (length) from 3.94 to
44 inches.
Note:
In Windows 95 and
Windows NT, the Paper
Width and Paper Height
units are in hundredth of
an inch (or centimeter)
increments. For example,
850 equals 8.50 inches.
Windows 95
Windows NT
Follow these steps to create a custom paper size with the
Defined
option:
User
1. Follow the steps on page 3-11 to access the printer software
and select the
2. Click the
Paper tab.
Paper Size list and scroll to the bottom of it
using the arrows or scroll bar.
3. Click the
User Defined option. You see one of the
following dialog boxes:
Windows 3.1
4. Windows 95 or Windows NT
Type a name (up to 24 characters) for your custom paper
size in the
Width
instead of inches, click the
finished, click
Paper Size
want, and click
Paper Size Name field. Then select a Paper
and
Paper Height
Save
for the paper. To use centimeters
0.01cm
option. When you’re
. The paper size name appears in the
list in the dialog box. Add more sizes if you
OK when you’re done.
3-14
Custom Printing
Windows 3.1
You can create only one
User Defined paper size. Type the
width in the Paper Width field and the length in the
Paper Height field. Then click OK.
5. You see the
Paper tab again. The paper size name you
defined is added to the Paper Size list and selected as the
current setting. (In Windows 3.1, the setting is named
User Defined.)
6. To change or delete a custom paper size:
Windows 95 or Windows NT
Click
User Defined in the Paper Size list. Then, on the
User Defined Paper Size dialog box, select the custom
paper name in the Paper Size list and change the Paper
, Paper Height, and/or Unit settings as necessary, or
Width
click Delete. Click OK when you’re done.
Windows 3.1
You can change the custom paper size, but cannot delete it.
Click
User Defined in the Paper Size list. Then, on the
User Defined Paper Size dialog box, change the
and Paper Height settings as necessary. Click OK
Width
Paper
when you’re done.
Selecting Paper Options on a Macintosh
The Paper Size and Orientation options for your printer
software are on the Page Setup dialog box. The options for
collating and reversing the page order are on the Layout dialog
box. Follow the steps in these sections for selecting the paper
options:
◗Choosing paper size and orientation options
◗Selecting print order options
3-15
Custom Printing
Choosing Paper Size and Orientation Options
Follow these steps to select the Paper Size and Orientation
options:
1. Create your image or document in your application
software.
2. Open the File menu and select
Printer graphic reflects changes to
Orientation and Printable Area settings
3. Click the
Page Setup dialog box:
Paper Size pop-up list to select the size of paper
you loaded in the printer.
A4
B5
A5
Letter
Legal
Executive
Half Letter
Envelope #10
Envelope C6
Envelope DL
A6 Index card
Index card 5
Index card 8
EPSON Photo Paper 4
Panoramic 210
×8in
×10in
×6in
×594mm
Page Setup. You see the
Click to select
your Paper Size
Click to select
your Orientation
options
3-16
Note:
The Rotate by 180
setting lets you print the
lower portion of a
document first, with a
bottom margin as small
as 0.12 inch (3 mm) and a
top margin as small as
0.55 inch (14 mm).
°
Custom Printing
If you don’t see the exact size you need in the list, you can
create a custom paper size; see page 3-18 for instructions.
4. Select the direction of printing on the page using the
Orientation options. To print your document oriented as
shown in one of the following printer graphics, select the
options listed below it.
Portrait orientationLandscape orientation
Portrait orientation
Rotate by 180
°
Landscape orientation
Rotate by 180
°
5. To use the maximum printable area of your selected paper
size, set the Printable Area option to
your document on the page, select Centered
Maximum. To center
.
6. If you want to collate multiple copies of a multi-page
document or you want to reverse the order in which pages
are printed, click
OK. Then see page 3-19 for instructions.
If you’ve finished selecting page size and orientation
options, click
select
Print
to close the Page Setup dialog box. Then
OK
from the File menu to select any other printer
settings you may need and print your document.
3-17
Custom Printing
Creating custom paper sizes
You can create up to 8 custom paper sizes and add them to the
Paper Size list. This is useful if you’re printing a custom size
document, such as a banner. You can select any width from
3.94 to 9.5 inches, and any height (length) from 3.94 to
44 inches.
Follow these steps to create a custom paper size:
1. Follow the steps on page 3-16 to access the Page Setup
dialog box.
2. Click the
Customize button. You see the following dialog
box:
3. Click the
Inches and cm radio buttons appear on the screen.
New button. Width and Height fields and
4. Type the width and length of your custom paper in the
Width
and
Height
fields. If you need to change from
inches to centimeters, click the correct radio button.
5. Type a name for your custom paper size in the
field, then click OK. The name is added to the
Size
list and selected as the current setting in the Page
Size
New Paper
Paper
Setup dialog box.
6. To delete a custom paper size, click the
Customize
Then click the name of the custom paper size, and click
Delete. Click OK to return to the Page Setup dialog box.
3-18
button.
Custom Printing
Selecting Print Order Options
Follow these steps to use the Collate and Reverse Order
options:
1. Open your application program’s File menu and select
Print.
Note:
For information on the
other settings on the
Layout dialog box, see
page 3-27.
2. Click the
Print Order options
Layout button. You see the Layout dialog box:
3. If you’re printing multiple copies of a multi-page document
and you want the copies printed in sets, click the
Collate
checkbox. The page graphics change to show collated
documents.
4. If you’re printing a multi-page document and want the last
page printed first so the pages come out without needing to
be reordered, click the
Reverse Order checkbox. The page
graphics change to show later pages printing first.
5. Click
to close the Layout dialog box.
OK
3-19
Custom Printing
Note:
Layout options are
available only when you’re
using Windows 95,
Windows NT, or a
Macintosh.
Selecting Print Layout Options
Your printer software’s print layout options let you reduce or
enlarge almost any size document to print on your printer. You
can also select options to proof multiple pages on one sheet of
paper, add page frames, and add a predefined or custom
watermark.
For Windows 95 and Windows NT instructions, see the next
section. For Macintosh instructions, see page 3-27.
Choosing Print Layout Options in Windows
Follow the steps in these sections to use options in the Layout
dialog box:
◗Using proportional printing
◗Using multiple print layouts and page frames
◗Adding a watermark
Using Proportional Printing
When you want to make the printed size of a document
different from its actual size, you can use your printer software’s
proportional printing features to reduce or enlarge it. You can
proportion the document to fit in the maximum, centered area
on a selected paper size. You can also choose to reduce or
enlarge it to a selected percentage.
Follow these steps to use proportional printing:
1. Follow the steps on page 3-11 to access the printer software
and select the
2. Click the
document you want to print.
Paper Size
3-20
Paper
tab.
list and select the actual size of the
Custom Printing
For example, if your document size is 11 × 17 inches, select
Ledger 11 × 17 in. This paper size is too large to fit in your
printer, so you’ll need to proportion it to fit on a smaller
paper size (by reducing the document size). If your
document size is 5 × 8 inches, but you want it to fit in the
maximum area on Letter-size paper, you’ll need to
proportion it to fit on a larger paper size (by enlarging the
document size).
3. If the
Paper Size setting you selected for your document is
within the maximum paper size that can fit on your printer,
but you want to enlarge or reduce the document, you need
to select proportional printing manually. Go to step 5.
4. If the
Paper Size setting you selected is larger than the
maximum size that can be printed on your printer, you see
the following dialog box:
In the
Output Paper list, select the actual size of the paper
loaded in the printer and click
. This automatically
OK
turns on proportional printing and sets the correct
reduction percentage so the document fits into the
maximum, centered printable area on the output paper
you select.
3-21
Custom Printing
The selected
Paper Size, reduction percentage, and
Output Paper settings now appear on the printer graphic.
If you want to adjust the proportions or sizes, go to step 5.
If you’re ready to print, go to step 7.
Paper Size setting
reduction percentage
Output Paper setting
5. Click the
Layout tab. You see the Layout dialog box:
Proportional
Printing options
3-22
Windows 95
only
Custom Printing
6. Select one of the following proportional printing options:
Note:
If you previously selected
a Paper Size setting that
is larger than the
maximum paper size for
your printer and then
choose Normal, the
printer software changes
the Paper Size to
Letter 8 1/2 × 11 in.
◗Select
◗Select
Normal to set the print proportion to 100%.
Fit to Page to automatically reduce or enlarge
the document to fit on the paper size loaded in the
printer. The
option becomes active; select the size of paper
Page
Paper Size option beneath the Fit to
loaded in the printer.
Select Fit to Page,
then select the size
of paper loaded in
the printer here
◗Select
Custom to reduce or enlarge the document by a
specific percentage (10% to 400%).
7. If you’re finished selecting Layout options, click
If you want to select more options, see the next sections.
OK.
Note:
You can’t select a
multiple print layout
option if you’re using a
proportional printing
option (either Fit to Page
or Custom).
Using Multiple Print Layouts and Page Frames
(Windows 95 Only)
If you’re printing a multiple page document, but you want a
quick proof of the images on each page printed on one piece of
paper, you can select Print Layout options in the printer
software. You can choose the way the pages are placed on the
paper and add a lined frame to each page, if you want.
3-23
Custom Printing
Note:
You can select a page
order only if it works with
the proportion of your
selected Paper Size
and/or your current
orientation setting, either
Portrait or Landscape.
Follow these steps to use the Print Layout options:
1. To print multiple pages of your document on one sheet of
paper, select either the 2 Pages or 4 Pages radio button.
Click a button to
select a multiple
page print layout
2. If the page order of the layout shown in the printer graphic
is how you want your document printed, go to step 3.
To change the page order, click the
Page Order button.
Then select the page order you want to use from the Print
Layout dialog box that appears.
3. If you want to frame each page’s contents with a black line,
one dot wide, click the
Print page frames checkbox.
Note:
To add a custom
watermark, you must first
create the watermark as a
bitmap in an application
program that can create
bitmap files. See your
application’s
documentation for
instructions.
4. If you’re finished selecting Layout options, click
OK.
If you want to select more options, see the next section.
Adding a Watermark
You can add a watermark to each page in your document to
emphasize its purpose or indicate how the document should be
handled. For example, you may want to add a watermark of the
word “Confidential” to documents you don’t want distributed
to other parties. Or you can add a custom bitmap of your
company logo so your document looks like printed letterhead.
3-24
Custom Printing
Follow the steps in the correct section below to add a
predefined or custom watermark.
1. To turn on the watermark feature, click the Watermark
checkbox.
See how your
selections will look
in the Layout
graphic shown
here
Note:
If you selected a multiple
page print layout option
(as described on
page 3-23), your
watermark will appear on
each page in the layout.
2. The default watermark is
Confidential. To change the
watermark or specify how it appears, click the Watermark
Settings
button. You see the following dialog box:
Click here to select a
predefined watermark
Click here to load a
custom watermark
you’ve created
Specify how you want
your watermark to
appear using these
options
3. To select a different predefined watermark, click the arrow
in the Watermark drop-down list and choose one of the
following options:
Confidential
Draft
Urgent
Priority
Hot
Do Not Copy
For Your Eyes Only
Review Copy
Top Secret
Duplicate
Then go to step 5.
3-25
Custom Printing
Note:
You can create up to 10
custom watermarks. In
Windows 95, you can use
any bitmap file up to
15MB in size. With
Windows NT, the file
can be any size.
To delete a custom
watermark you’ve added
to the list, click the User
Defined button. Then
select the watermark and
click Delete. Click OK to
close the dialog box.
4. To load a custom watermark you’ve created as a bitmap in
an application program, click the
User Defined button.
You see the following dialog box:
Click Browse to select
your bitmap file
Then type a name for your
custom watermark here
and click Save
Click the
Browse button. You see the Select a bitmap file
dialog box. Navigate to the folder containing the bitmap
file you want to use, select the file, and click OK.
Type a name for the custom watermark (up to 24
characters long) in the
Watermark field. Click the Save
button to add it to the list, then click OK.
Note:
If your monitor displays
only 16 colors, the
Intensity adjustments are
not shown in the Layout
graphic. If you choose the
No Halftoning setting, the
Intensity setting does not
determine how your
watermark is printed.
The custom watermark now appears as the selected
watermark in the Watermark Settings dialog box and is
shown in the Layout graphic.
5. Now select the way you want the watermark to appear by
choosing the following options. The Layout graphic
changes to reflect all the settings you choose.
◗
Position selects where you want the watermark to
appear on your page: Center
Bottom-Left
◗
Size adjusts the size of the watermark, either larger or
, or
Bottom-Right
,
Top-Left, Top-Right
.
,
smaller, as you move the slide bar.
lets you choose a color for your predefined
Color
◗
watermark:
or
Yellow
Red, Black, Blue, Aqua, Lime, Fuchsia
. You cannot select a color for a custom
watermark; it is printed in its original colors.
3-26
,
Custom Printing
Intensity sets the lightness or darkness of the
◗
watermark (from 5% to 100%) based on where you
move the slide bar.
6. If you’re finished changing Layout options, click
close the Layout dialog box.
OK to
Choosing Print Layout Options on a
Macintosh
Follow the steps in these sections to use options in the Layout
dialog box:
◗Using the Fit to Page option
◗Using multiple print layouts and page frames
◗Adding a watermark
Using the Fit to Page Option
When you want to make the printed size of an document
different from its actual size, you can use your printer software’s
Fit to Page option to proportion it to fit in the maximum,
centered area on a selected paper size.
Follow these steps to use the Fit to Page option:
1. Create your image or document in your application
software.
2. Open the File menu and select
Page Setup dialog box.
3. Click the
document you want to print. For example, if your
document
Paper Size option.
Paper Size
size is 8 1/2 × 11 inches, select
3-27
list and select the actual size of the
Page Setup
. You see the
for the
Letter
Custom Printing
If you want to print this document at the maximum size on
4 × 6-inch EPSON Photo Paper, you’ll use the Fit to Page
option to reduce the document to that size. If you want to
print this document at the maximum size on Legal-size
paper (8 1/2 × 14 inches), you’ll use the Fit to Page option
to enlarge the document to that size.
4. Click OK to close the Page Setup dialog box.
5. Now open the File menu and select
6. Click the
Layout button. You see the Layout dialog box:
Print.
Fit to Page
options
3-28
Custom Printing
7. Select one of the following
◗Select
◗Select
Off to set the print proportion to 100%.
On to automatically reduce or enlarge the
document to fit on the paper size loaded in the printer.
The
Paper Size option beneath the Fit to Page option
becomes active.
Printer graphic displays the selected
paper size and
document size
Now select the size of the paper you’ve loaded in the
printer. This automatically sets the correct reduction or
enlargement percentage to fit the document into the
maximum, centered area on the selected paper size.
The selected document size and paper size settings now
appear beneath the printer graphic.
Fit to Page options:
Select the paper size you’ve
loaded in the printer here
Note:
You can’t select a
multiple print layout
option if you’re using the
Fit to Page option.
8. If you’re finished selecting Layout options, click
OK.
If you want to select more options, see the next sections.
Using Multiple Print Layouts and Page Frames
If you’re printing a multiple page document and you want a
quick proof of the images on each page printed on one piece of
paper, you can select
Print Layout
software. You can choose the way the pages are placed on the
paper and add a lined frame to each page, if you want.
3-29
options in the printer
Custom Printing
Note:
You can select a page
order only if it works with
the proportion of your
selected Paper Size
and/or your current
orientation setting, either
Portrait or Landscape.
Follow these steps to use the Print Layout options:
1. To print multiple pages of your document on one sheet of
paper, select either 2 Pages or 4 Pages in the Pages
pop-up list.
Click the arrow and select a
multiple page print layout
2. If the page order of the layout shown in the printer graphic
is how you want your document printed, go to step 3.
To change the page order, click the arrow in the Page
pop-up list. Then select the page order you want
Order
to use.
3. If you want to frame each page’s contents with a black line,
one dot wide, click the
Print page frames checkbox.
Note:
To add a custom
watermark, you must first
create the watermark as a
PICT file in an application
program that can create
PICT files. See your
application’s
documentation for
instructions.
4. If you’re finished selecting Layout options, click
OK.
If you want to select more options, see the next section.
Adding a Watermark
You can add a watermark to each page in your document to
emphasize its purpose or indicate how the document should be
handled. For example, you may want to add a watermark of the
word “Confidential” to documents you don’t want distributed
to other parties. Or you can add a custom PICT file of your
company logo so your document looks like printed letterhead.
3-30
Note:
If you selected a multiple
page print layout option
(as described on
page 3-29), your
watermark will appear on
each page in the layout.
Custom Printing
1. To use one of the predefined watermarks, click the arrow in
Name pop-up list in the Watermark box. Then choose
the
one of the following options:
Confidential
Draft
Urgent
Priority
Hot
Do Not Copy
For Your Eyes Only
Review Copy
Top Secret
Duplicate
Then go to step 3.
2. To load a custom watermark you’ve created as a PICT file
in an application program, click the
Add/Delete button.
You see the following dialog box:
Note:
You can create up to 10
custom watermarks from
PICT files up to 1MB in
size.
To delete a custom
watermark you’ve added
to the list, click the
Add/Delete button. Then
select the watermark and
click Delete. Click Save to
close the dialog box.
Click the Add button to
select a PICT file
Click the
button. You see a dialog box for selecting
Add
files. Navigate to the folder containing the PICT file you
want to use, select the file, and click
The name of your PICT file appears in the
is added to the Watermark List. Click the Save
Open.
Name field and
button to
close the dialog box.
The custom watermark now appears as the selected
watermark in the Layout dialog box and is shown in the
Layout graphic.
3-31
Custom Printing
Note:
If your monitor displays
only 16 colors, the
Intensity adjustments are
not shown in the Layout
graphic. If you choose the
No Halftoning setting, the
Intensity setting does not
determine how your
watermark is printed.
3. Now select the way you want the watermark to appear by
choosing the following options. The Layout graphic
changes to reflect all the settings you choose.
Color lets you choose a color for your predefined
◗
watermark: Red, Black, Blue, Aqua, Lime, Fuchsia,
or
Yellow. You cannot select a color for a custom
watermark; it is printed in its original colors.
Intensity sets the lightness or darkness of the
◗
watermark (from 5% to 100%) based on where you
move the slidebar.
◗To adjust the size and position of the watermark, move
the cursor over the Layout graphic. Four boxes appear
in the corners of the graphic and the cursor changes to
a hand.
Click and drag
anywhere in here to
move the watermark
Click and drag one of
the corner boxes to
resize the watermark
To move the watermark, click anywhere inside the
graphic and drag it into one of five positions: center,
upper-right, upper-left, lower-right, or lower-left.
To resize the watermark, move the cursor over one of
the corner boxes; the cursor changes to a pointing
hand. Click and drag the box corner to reduce or
enlarge the watermark.
4. If you’re finished changing Layout options, click
close the Layout dialog box.
3-32
OK
to
Custom Printing
Saving Custom Settings
After you’ve fine-tuned your printer settings for a special
project, you can save the settings as a group. Then you can
quickly reuse them the next time you print a similar project.
You can save up to 10 (Windows) or 8 (Macintosh) groups of
settings. Follow these steps:
1. Customize your printer settings as described in this chapter.
Windows
Note:
If you change the Media
Type or Ink setting when
your customized setting
is selected, the setting
selected in the list
changes to Custom
Settings. This does not
affect your customized
setting. To return to your
customized setting,
simply reselect it.
2. Click the
Save Settings button on the main printer
software dialog box. You see one of the following:
Macintosh
3. Type a unique name for your settings (up to 16 characters)
and click the Save button.
The name you choose will now be available on the printer
settings dialog box. To use the settings, click
Advanced. Then
open the Custom Settings list and double-click the name you
selected for your custom settings group.
To redefine or delete your custom settings, see the next sections.
3-33
Custom Printing
Redefining Custom Settings
To change the options in a customized settings group but keep
the same name for it, follow these steps:
1. Select
2. Change the printer settings as necessary. (If you change the
3. Click
4. If you’re using Windows, click
Advanced mode. Then select the name of the
custom settings group you want to redefine in the Custom
Settings list.
Media Type and Ink settings, the custom settings group
name reverts to Custom Settings; this doesn’t affect your
customized setting.)
Save Settings. Then select the name of the custom
settings group you’re redefining in the Custom Settings
box.
Save. You see the Save As
dialog box. Click OK to save your redefined settings. (Click
Cancel to cancel your changes.)
On a Macintosh, click the
Replace at the confirmation dialog box to save your
redefined settings. (Click Cancel to cancel your changes.)
Redefine button. Then click
Deleting Custom Settings
1. Select Advanced mode. Then click Save Settings.
2. Select the custom settings group in the Custom Settings
box, and click
predefined document types.)
3-34
. (You cannot delete any of the
Delete
Managing
4
c
Print Jobs
Your printer software includes several utilities for managing
print jobs. You can use them to monitor your printer’s status
and check on the current print job or jobs waiting to print.
This chapter provides instructions for the following:
◗Managing print jobs in Windows 95
◗Managing print jobs in Windows 3.1
◗Managing print jobs in Windows NT 4.0
◗Managing print jobs on a Macintosh
Managing Print Jobs in
Note:
You can use Status
Monitor 2 only if you
installed it when you
installed your printer
software, and your
printer is connected
directly to the computer
or to a remote server in a
Windows 95 network.
Windows 95
Your printer software offers three ways to manage and monitor
your print jobs in Windows 95:
◗Progress Meter, which appears each time you send a print
job, as described on page 1-5. You can turn the Progress
Meter on or off and select other printing options using the
Speed & Progress button; see the next section for details.
◗Spool Manager, which appears in the taskbar at the bottom
of the screen each time you print, as described on page 4-4.
◗Status Monitor 2, which provides a variety of print
monitoring options, as described on page 4-5.
4-1
Managing Print Jobs
Selecting the Speed & Progress Options
You can set up the way your printer software sends print jobs
and select whether to display the Progress Meter using the
Speed and Progress dialog box. To access the dialog box, you
must open your printer software from the Windows 95 Printers
utility as described below.
1. Click
2. Right-click the
Start, point to Settings, then click Printers.
EPSON Stylus COLOR 850 printer icon
and select Properties from the drop-down menu. You see
the printer settings dialog box.
3. Click the
Utility tab. You see the Utility menu:
Speed & Progress
button
4. Click the
Speed & Progress button.
4-2
Managing Print Jobs
You see this dialog box:
If you have more than
one hard disk drive, you
can select a folder for
storing multiple copy
print jobs here. You don’t
see this box if you have
only one hard disk drive.
Select the following options:
High Speed Copies speeds up printing of multiple copies
◗
of the same document by using your hard disk space as a
cache.
Show Progress Meter lets you control whether or not the
◗
Progress Meter is displayed when you send a print job. See
page 1-5 for information on the Progress Meter.
EPSON Printer Port lets you optimize the transfer rate of
◗
your printer port for EPSON printers instead of using the
Windows default printer port. You may see one of these
messages beneath the EPSON Printer Port
◗
High speed (DMA) transfer enabled
option:
tells you that
you’re already using fast DMA transfer mode.
◗
For higher data transfer rates, use DMA transfer
lets you know that you can speed up printing by
enabling DMA transfers on your system. See your
computer documentation or contact your computer’s
technical support for instructions on using DMA
transfers, if your computer supports them.
4-3
Managing Print Jobs
◗If you see no message, you cannot enable DMA
transfers on your system; however, you may be able to
speed up printing by setting your parallel port to ECP
mode. See your computer documentation or contact
your computer’s technical support for instructions on
selecting ECP mode, if your computer supports it.
5. Click OK to close the Speed & Progress dialog box and
return to the Utility menu. Then click
OK again to exit
your printer software.
Using the Spool Manager
The Spool Manager creates a temporary print job file and stores
it in the C:\TEMP or C:\WINDOWS\TEMP folder. The
software then sends the file to your printer at the right time.
To open Spool Manager while you’re printing, click the
EPSON Stylus COLOR 850 icon that appears on the taskbar at
the bottom of the screen.
You see the Spool Manager window:
print job file
command buttons
The Spool Manager window displays the status of your print
job files and lets you control them. To cancel, pause, resume, or
restart a print job, click the job to highlight it; then click one of
the command buttons on the bottom of the window.
4-4
Managing Print Jobs
Deleting a Stalled Print Job
If you’re having trouble printing, it may be because of a stalled
print job. Follow these steps to delete it and continue printing:
Note:
You can check printer
status using Status
Monitor 2 only when your
printer is connected
directly to your computer
or when it is connected to
a remote server in a
Windows 95 network.
1. Click the
2. Click on any print jobs marked
3. Click the
EPSON Stylus COLOR 850 icon on the taskbar.
Held.
Cancel button.
4. Exit Spool Manager and try printing again.
Using Status Monitor 2
Status Monitor 2 lets you view detailed information about your
print jobs and control how you want printing monitored.
Before you can use Status Monitor 2, you must enable
background monitoring for your printer if it isn’t already
enabled, as described in the next section.
Enabling Background Monitoring
To turn on background monitoring, follow these steps:
1. Click
Start, point to Programs, click the Epson folder,
and click EPSON Status Monitor 2.
2. Click the name of the printer you want to monitor in the
Printer Name list. The printer name is highlighted.
3. Open the Settings menu and select
Monitoring
4. Select either
.
Monitor from restart
monitoring after your next system restart) or
Background
(to begin background
Monitor now
(to begin background monitoring right away).
5. Now set your monitoring preferences for the printer as
described in the next section.
4-5
Managing Print Jobs
Note:
Background monitoring
must be turned on to
change the Background
Monitoring and Status
Alert preferences for
individual printers in the
Monitoring Preferences
window. See page 4-5 for
instructions.
Setting Up Monitoring Preferences
You can select the way you want Status Monitor 2 to monitor
your printer using the Monitoring Preferences window. There
are several ways to open the window:
◗Click the printer name in the Installed Printers list to
highlight it and click the icon or select
Preferences
from the Settings menu.
◗Right-click the printer name in the Installed Printers list
and select
Monitoring Preferences from the drop-down
menu.
You see the Monitoring Preferences window:
Monitoring
Set the length of the
interval in which you
want Status Monitor 2 to
monitor your printer here
(short intervals may cause
some applications to
run slower)
Turn background monitoring
on or off for the selected
printer
Select if and when to
use the Status Alert
dialog box: while
printing, when errors
occur, and/or when ink
is low
If you turn on one or more of the Status Alert options, you’ll see
the Status Alert dialog box when the selected condition occurs.
For example, if you turn on
Show when errors occur, the
dialog box will appear only if a printing error occurs. If you
select all the options, the dialog box will appear whenever you
print, encounter an error, or have low ink levels.
4-6
Managing Print Jobs
The color of the printer icon in the Status Alert dialog box
indicates the type of error, as described on page 4-8.
Click the printer name
to highlight it then click
Details to open the
Printer Status window;
see page 4-9 for more
information
Click here to close the
Status Alert dialog box
Opening the Status Monitor 2 Main Window
Once you’ve enabled background monitoring for your printer
and set up your monitoring preferences, there are three ways to
access Status Monitor 2:
You can change the
shape of the Status
Monitor 2 printer icon by
clicking the Select
background monitoring
icon in the Settings menu
and selecting the icon you
want to use.
◗Double-click the icon on the Windows 95 taskbar in
the bottom right corner of your screen.
◗Click
Start, point to Programs, click the Epson folder,
and click EPSON Status Monitor 2.
◗Access the printer software from within your application or
the Printers utility (see page 1-2 and page 1-4), click the
Utility tab, and click the EPSON Status Monitor 2 icon.
(This method accesses the Printer Status window only; see
page 4-9 for details.)
4-7
Managing Print Jobs
menu bar
button bar
Installed
Printer icon
and name
When you start Status Monitor 2, you see the main window:
Printer Name,
Status, and Job
Count title bars
The number of
print jobs waiting
to print appears
here
Brief status
messages
appear here
If you have more than one printer you want to monitor, you
can add them using the
Add Printers option in the Settings
menu. To save your computer memory, you may want to delete
any printers from the Status Monitor 2 list that you don’t need
to monitor. To do this, click the printer in the Installed Printers
list and select
Delete Printer from the Settings menu.
You can customize the
appearance of items on
the Status Monitor 2
main window using the
View menu options or
using icons on the button
bar.
If you’re monitoring
multiple printers, you can
reorder them in the
Installed Printers list by
clicking in the Printer
Name, Status, or Job
Count title bar.
The color of the Installed Printer icon indicates the printer
status as follows:
Installed Printer
icon colorStatus message
GreenReady to print
YellowPaper and/or ink level is low
RedPaper and/or ink is out, paper is jammed, or a
print or communication error has occurred
Other options in Status Monitor 2 let you view more details on
the printer or job status, as described in the next sections.
4-8
Managing Print Jobs
Using the Printer Status Window
For more details on the status of your printer, you can use the
Printer Status window. There are several ways to open the
window:
◗Double-click the printer name in the Installed Printers list.
◗Click the printer name in the Installed Printers list to
highlight it and click the icon or select
from the Printer menu.
◗Right-click the printer name in the Installed Printers list
and select
Printer Status from the drop-down menu.
◗If you’re currently using the printer software, click the
Utility tab, then click the EPSON Status Monitor 2 icon.
(For instructions on accessing your printer software, see
page 1-2 and page 1-4.)
◗You can also access the Printer Status window by clicking
Details button on the Progress Meter (see page 1-5) or
the
the Status Alert dialog box (see page 4-6).
Printer Status
Illustrations of what to do if
an error occurs appear here
If your printer runs out of
ink, click this button to
display cartridge
replacement steps on the
right and illustrations in the
printer graphic area
You see the Printer Status window. The Current Status tab
gives printing status and error correction information.
Printer status
messages appear here
If an error occurs,
troubleshooting tips
appear here
4-9
Managing Print Jobs
e
Note:
The Job Status window
is very similar to the
Spool Manager window.
Both allow you to pause,
cancel, and restart print
jobs. See page 4-4 for
information on Spool
Manager.
To check the amount of ink you have, click the
Consumables
tab.
These graphics indicate the
amount of ink remaining in
your cartridges
To view information about your printer’s network connections
and other printer resources, click the
Printer Information tab.
Using the Job Status Window
To view detailed information on the print jobs waiting to print,
you can use the Job Status window. There are several ways to
open the window:
◗Click the printer name in the Installed Printers list to
highlight it and click the icon or select
from the Printer menu.
◗Right-click the printer name in the Installed Printers list
and select
Job Status from the drop-down menu.
You see the Job Status window:
Job Status
menu bar
Information on jobs currently printing or waiting to be printed appears her
4-10
Managing Print Jobs
Options in the Printer menu let you pause printing or purge all
waiting print jobs, select or deselect the printer as your
Windows default, and access the printer software to change
default settings.
The Document menu options let you pause or cancel printing
of individual print jobs. First click the print job you want to
pause or cancel in the Document Name list to highlight it.
Managing Print Jobs in
Windows 3.1
Your Windows printer software includes two management
utilities: the Spool Manager and Despooler.
◗The Spool Manager starts automatically when you send a
job to the printer. It allows you to print in the background
while you continue to work on your computer and to hold
jobs to print at a later time. If you’re using your printer on a
network, it also handles multiple print jobs that come in at
the same time. See the next section for details.
◗The Despooler also starts automatically when you send a
job to the printer. It displays on your screen to alert you
about printer status. See page 1-5 for more information on
the Despooler.
Using the Spool Manager
The Spool Manager works like the Windows Print Manager.
When you send a job to your printer, your printer software
creates a temporary print job file, stores it in the C:\TEMP or
C:\WINDOWS\TEMP directory, and assigns it to a print
queue. The software then sends the file to your printer at the
right time.
4-11
Managing Print Jobs
To open Spool Manager, do one of the following:
Note:
You may not see the
Spool Manager icon if
Program Manager or the
current window is
maximized. Reduce the
window size to see the
Spool Manager icon.
◗To open it while you’re printing, click the
Manager
icon at the bottom of your desktop.
EPSON Spool
◗You can open Spool Manager at any time by
double-clicking the
Spool Manager4 icon in the EPSON
program group.
You see the Spool Manager window:
queue
print job file
The Spool Manager window displays the status of your print
job files and lets you control them. You can also control print
queues, display of the Despooler, and the default spool
directory. Click
Help in the Spool Manager menu bar for
detailed information.
Deleting a Stalled Print Job
If you’re having trouble printing, it may be because of a stalled
print job. Follow these steps to delete it and continue printing:
1. Open the Spool Manager as described on page 4-11.
2. Click on any print jobs marked
3. Open the Document menu and click
Yes.
4. Exit Spool Manager and try printing again.
4-12
Held
.
Delete
. Then click
Managing Print Jobs
Changing the Default Spool Directory
If you get an error message while printing, or printing is very
slow, you can try changing your default spool directory.
1. Make a directory on your hard drive where you want
Spool Manager to store print job files, for example,
C:\SPLTEMP.
2. Open the Spool Manager as described on page 4-11.
3. Make sure EPSON Stylus COLOR 850 is selected, and
then choose
Setup dialog box appears.
4. Change the spool directory to the one you created in step 1.
Also make sure
checked. Then click OK.
Setup from the Queue menu. The Queue
Use Print Manager for this port is
5. Choose
6. In the dialog box, change the spool directory to the one you
created in step 1. Then click
7. Close Spool Manager.
Default Spool Directory from the Options menu.
OK.
Managing Print Jobs in
Windows NT 4.0
Windows NT 4.0 servers and workstations include a messenger
service to alert you to printer errors or let you know when a
print job is finished. If you have appropriate network access
privileges or you’re controlling printing from the server, you
can also cancel, pause, or restart print jobs and set the sharing,
security, scheduling, and port options. See your Windows NT
documentation for details.
4-13
Managing Print Jobs
Managing Print Jobs on a
Macintosh
Your Macintosh printer software includes two print job
management utilities: Monitor3 and Status Monitor. It also
includes a Configuration utility for setting up print monitoring
options.
◗If you’re using background printing, Monitor3 starts
automatically when you send a job to the printer. It handles
printing while you continue to work on your Macintosh,
lets you track documents that are waiting to be printed, and
lets you set printing priorities for waiting print jobs.
◗The Status Monitor alerts you to any problems that occur
during printing. You can also use it at any time to see how
much ink you have left.
◗The Configuration utility lets you select how you want to
be notified of printer errors and where you want print job
files stored.
Using Monitor3
The Monitor3 utility lets you continue to work on your
Macintosh while your document is printing (however,
background printing is slower and may also slow down your
system). You can then open the Monitor3 dialog box to check
on your print jobs and cancel, pause, or restart them.
To use this utility, you need to turn on background printing
and increase the memory allocation for Monitor3, as described
in the next section.
4-14
Managing Print Jobs
Setting Up Monitor3
1. Open the Chooser from the Apple menu and select the
SC 850 or SC 850(AT) icon. Then select the port or
AppleTalk™ zone you’re using.
2. Under
Background Printing, click On and close the
Chooser.
3. To increase the memory allocation, select
Monitor3
Then choose
Memory Requirements to 2000 or 3000, depending on
in the Extensions folder in your System folder.
Get Info from the File menu and set the
EPSON
your system’s available RAM.
Monitoring Print Jobs with Monitor3
While you’re printing, click the EPSON Monitor3 icon on the
Application menu at the right end of the menu bar. You see the
following dialog box:
Job currently
printing
Jobs queued
for printing
Click to set
priorities for
waiting print
jobs
You can track the printer’s progress with the current job and
select a job that is currently printing or waiting to print and
cancel, pause, or restart it.
4-15
Managing Print Jobs
Note:
If you see a stop sign
icon and the message
“Print queue on hold” in
the EPSON Monitor3
dialog box, select Start
print queue from the
Printer menu to release
the queue and resume
printing.
To set priorities for jobs waiting to print, click the job, then
click the
Show details arrow at the bottom of the window.
The Priority list becomes active. Click the arrow and select
Normal, Urgent, or Hold. The job moves up or down in the
list of waiting print jobs.
Using the Macintosh Status Monitor
You can use the Status Monitor to check the level of ink in your
printer. Follow these steps:
1. Choose
application. You see a printer settings dialog box.
Page Setup or Print from the File menu in your
2. Click the
For
information
about these
utilities, see
Chapter 5
Utility button. You see the Utility menu:
3. Click the EPSON StatusMonitor icon.
4-16
Managing Print Jobs
The software checks the amount of ink remaining in the
printer and displays the Status Monitor window:
Click to recheck
the ink level
4. To recheck the ink level check, click the
Update button.
To close the Status Monitor dialog box, click OK.
Selecting Configuration Options
You can configure the way you want the printer to handle error
messages, warnings, ink level checks, and temporary spool
folders in the Configuration Settings dialog box. Follow these
steps:
1. Choose
application. You see a printer settings dialog box.
2. Click the
3. Click the
Page Setup or Print from the File menu in your
button. You see the Utility menu.
Utility
Configuration
button.
4-17
Managing Print Jobs
Printing stops when these
messages appear
Printing continues when
these messages appear
Spooled print job files are
stored in these folders
Click here to check for
errors and/or the ink
level before printing
You see the Configuration Settings dialog box:
Click here to select the
default configuration settings
4. Select the configuration options you want as follows:
Error notification lets you select whether you want
◗
your system to beep and display error message text or
just display text if your printer encounters an error.
Warning lets you choose whether warning messages
◗
beep and display text or display text only.
Temporary Spool folder and Temporary High
◗
Speed Copies folder
let you select the folders on your
hard disk that store the temporary print job and high
speed multiple-copy print job files created when you
send a job to the printer. Click the Select button to
change the folder from the default folder shown.
◗Click the
Check for errors before starting to print
checkbox if you want your software to check for errors
before starting your print job.
◗Click the
print
Check the ink level before starting to
checkbox if you want your software to check for a
low ink condition before starting your print job.
5. When you’re finishing changing your configuration
options, click
OK to return to the Utility menu.
4-18
Maintenance and
5
Transportation
It’s easy to keep your EPSON Stylus COLOR 850 printer
working at its best. Just follow the simple instructions in this
chapter for replacing ink cartridges, performing routine
maintenance, and moving the printer in these sections:
◗Replacing an ink cartridge
◗Cleaning the print heads
◗Aligning the print heads
◗Cleaning the printer
◗Transporting the printer
Replacing an Ink Cartridge
Caution:
To ensure good results,
use genuine
cartridges and do not
refill them. Other
products may cause
damage to your printer
not covered by
warranty.
EPSON
EPSON
’s
When the
indicated cartridge is low on ink. This is a good time to make
sure you have a new cartridge. When the light stays on, the
cartridge is empty and you need to replace it.
Use these EPSON ink cartridges within six months of installing
them and before the expiration date on the package:
When you need new ink cartridges, contact your dealer or call
EPSON Accessories at
please call
B black or
Black ink cartridge S020108
Color ink cartridge S020089
(800) 873-7766
A color ink out light flashes, the
(800) 873-7766
for dealer referral.
5-1
(U.S. only). In Canada,
Maintenance and Transportation
Caution:
To avoid damaging the
printer, never move the
print heads by hand.
When the
A color ink out light comes on, you can continue to
print with black ink. Simply turn the printer off and then back
on again. When you print, make sure you choose Black as the
Ink setting in your printer software.
Removing an Empty Ink Cartridge
You can replace a cartridge when the
out light is either flashing or on. Follow these steps:
1. Make sure the printer is turned on and not printing.
2. Determine which cartridge needs to be replaced.
3. Lower the output tray and raise the printer cover. Then
locate the
Y black and
X color cleaning buttons next to the
control panel under the printer’s cover.
B black or
A color ink
Caution:
If you press a cleaning
button when its
corresponding ink out
light is off or not flashing,
the printer cleans the
print heads, as described
on page 5-6. If you need
to replace an ink cartridge
before the lights flash
(because the ink is too
old, for example) follow
the instructions on
page 5-5.
black cleaning
button
color cleaning
button
4. Press the
Y black or
X color cleaning button and hold it for
three seconds.
The print heads move slightly left and the
Ppower light
begins flashing. (The print heads return to their home
position if you don’t proceed to step 4 within 60 seconds.)
5-2
Caution:
Don’t open the clamp or
remove a cartridge
except to replace it with
a new one. Once you
remove a cartridge, you
can’t reuse it, even if it
contains ink.
Warning:
If ink gets on your hands,
wash them thoroughly with
soap and water. If ink gets
into your eyes, flush them
immediately with water.
Maintenance and Transportation
5. Pull up the ink cartridge clamp. The cartridge rises up from
its holder. (Although the illustration shows the black ink
cartridge, the procedure is the same for replacing the color
ink cartridge.)
6. Lift the cartridge out of the printer and dispose of it
carefully.
7. Follow the steps in the next section to install the new ink
cartridge.
5-3
Maintenance and Transportation
Installing the New Cartridge
Once you have removed the empty cartridge, you’re ready to
install the new one. Follow these steps:
1. Remove the new ink cartridge from its packaging.
Caution:
You must remove the
yellow tape from the top
of the cartridge or you
will permanently damage
it. It’s okay if the tape
doesn’t tear off
completely at the dotted
line. Do not remove the
clear seal from the
bottom of the cartridge;
ink will leak out.
2. Remove
shown below.
remove the clear seal underneath the cartridge
the yellow part of the tape seal on top as
only
Don’t pull off the white portion or try to
Remove the yellow
tape seal, but
don’t remove the
white portion
black cartridgecolor cartridge
.
3. Lower the ink cartridge into its holder with the label facing
up and the arrow pointing to the back of the printer.
4. Press down the ink cartridge clamp until it locks in place.
5-4
Maintenance and Transportation
5. If you need to replace the other ink cartridge, follow the
steps under “Removing an Empty Ink Cartridge,” and then
steps 1 through 4 under “Installing the New Cartridge.”
Caution:
Never turn off the printer
while the
flashing, unless the printer
hasn’t moved or made any
noise for more than 10
minutes.
P power light is
6. Press the
E load/eject button and close the printer cover.
The printer moves the print heads and begins charging the
ink delivery system. (Even if you don’t press the button, ink
charging begins 60 seconds after you close the clamp.)
The
Ppower light flashes, and the printer makes various
sounds. Charging takes about three minutes. When it’s
finished, you can print again.
Replacing an Outdated Ink Cartridge
If an ink cartridge is more than six months old, you may need
to replace it. How can you tell? You may notice that your
printouts don’t look as good as they used to. If print quality
doesn’t improve after cleaning and aligning the print heads, you
can replace one or both cartridges.
Follow these steps to replace an ink cartridge before the
or
A color ink out light is flashing or on:
1. Make sure the printer is turned on and not printing.
B black
Caution:
To avoid damaging the
printer, never move the
print heads by hand.
2. Lower the output tray and raise the printer cover.
3. Press
both
the
Y black and
X color cleaning buttons and
hold them down for a few seconds until the black print
head moves to the left.
◗To replace the black ink cartridge, follow the
instructions beginning with step 5 on page 5-3.
◗To replace the color ink cartridge, press the
cleaning button and hold it down for a few seconds.
After the color ink cartridge moves to the left, follow
the instructions beginning with step 5 on page 5-3.
5-5
X color
Maintenance and Transportation
Cleaning the Print Heads
If your printed image is unexpectedly light or faint, or dots are
missing from the image, you may need to clean the print heads.
This unclogs the nozzles so they can deliver ink properly.
Cleaning the print heads uses ink, so clean them only if print
quality declines. You can clean the print heads in either of the
following ways:
Note:
If you installed a network
interface card and the
version of Status Monitor 2
that came with the card,
you can use the Head
Cleaning utility.
Caution:
Never turn off the printer
while the
flashing, unless the printer
hasn’t moved or made
any noise for more than
10 minutes.
P power light is
◗With the Head Cleaning utility in your printer software
(when the printer is on a local port, not on a network)
◗Using the printer’s control panel buttons
Using the Head Cleaning Utility
Follow these steps to run the utility from a Windows computer
or a Macintosh:
1. Make sure the printer is turned on but not printing, and
the
B black and
2. Access the printer settings dialog box as described in
Chapter 1.
3. Click the
(Macintosh). You see the Utility menu.
4. Click the
5. Follow the instructions on the screen to clean one or
both print heads. Cleaning both heads takes about four
minutes, during which the printer makes some noise and
the
Ppower light flashes.
When the
nozzle check to test the print quality and reset the cleaning
cycle.
A color ink out lights are off.
Utility tab (Windows) or the Utility button
Head Cleaning icon.
Ppower light stops flashing, you need to run a
5-6
Maintenance and Transportation
Caution:
Never turn off the printer
while the
flashing, unless the printer
hasn’t moved or made
any noise for more than
10 minutes.
P power light is
6. Make sure paper is loaded in the printer and click
nozzle check pattern
(Windows) or Confirmation
Print
(Macintosh). Then click Next. See page 5-8 for
instructions on examining the nozzle check pattern.
If your print quality has not improved, repeat the steps above. If
you don’t notice any improvement after doing this two or three
times, check the print quality solutions in Chapter 6.
Using the Control Panel
Follow these steps to clean the print heads:
1. Make sure the printer is turned on and not printing, and
that the
2. Open the printer cover, then press the
cleaning button and hold it down for three seconds.
Cleaning takes about two minutes, during which the
printer makes some noise and the
3. When the
other print head if necessary.
4. After you’re finished cleaning and the
flashing, you need to print a page to test the print quality
and reset the cleaning cycle. If you’re connected directly to
the printer, run a nozzle check. Go to step 5.
B black and
A color ink out lights are off.
Y black or
X color
Ppower light flashes.
Ppower light stops flashing, repeat step 3 for the
Ppower light stops
Note:
If you installed a network
interface card and the
version of Status Monitor 2
that came with the card,
you can use the Nozzle
Check utility.
If you’re using DOS or you’re on a network, open an
application and print a document containing black and
color data. Then go to step 7.
5. Access the printer settings dialog box as described in
Chapter 1. Then click the
Utility button (Macintosh). You see the Utility menu.
6. Click the
Nozzle Check icon, then click Next. See the next
tab (Windows) or the
Utility
section for instructions on examining the nozzle check
pattern.
5-7
Maintenance and Transportation
7. If your print quality has not improved, repeat the steps
Examining the Nozzle Check Pattern
Examine the nozzle check pattern you print. It should look
something like this, with the lower pattern colored cyan,
magenta, and yellow:
Each staggered horizontal and straight vertical line should be
complete, with no gaps in the dot pattern. If your printout
looks okay, you’re done. If any dots are missing, as shown
below, clean the print heads again; see page 5-6 for instructions.
above. If you don’t notice any improvement after doing this
two or three times, check the print quality solutions in
Chapter 6.
Note:
If you installed a network
interface card and the
version of Status Monitor 2
that came with the card,
you can use the Print Head
Alignment utility.
missing dots
Aligning the Print Heads
If your printouts contain misaligned vertical lines, you may
need to align the print heads. You can align the print heads in
either of the following ways:
◗With the Print Head Alignment utility in your printer
software (when the printer is on a local port, not on a
network)
◗Using the printer’s control panel buttons
5-8
Maintenance and Transportation
Using the Print Head Alignment Utility
Follow these steps to run the utility (Windows or Macintosh):
1. Make sure the printer is turned on and paper is loaded.
2. Access the printer settings dialog box as described in
Chapter 1.
Caution:
Load paper that’s at least
8.27 inches (210 mm)
wide. This prevents ink
from spraying inside the
printer and smudging
your printouts.
For the best results, load
EPSON ink jet paper in
the printer whenever you
check the print head
alignment.
3. Click the
Utility tab (Windows) or the Utility button
(Macintosh). You see the Utility menu.
4. Click the
Print Head Alignment icon.
5. Follow the instructions on the screen to print a test page
and select the correct alignment.
Using the Control Panel
Follow these steps to align the print heads:
1. Make sure the printer is turned off and paper is loaded.
Then open the printer cover.
2. Hold down the
cleaning button and turn on the printer. Then release the
buttons. After a moment, the printer prints an instruction
sheet telling you how to select a language for the alignment
instructions.
3. Press the correct control panel buttons as instructed to
select a language. The printer prints instructions for
aligning the print heads.
E load/eject button and the
Y black
4. Follow the instructions on the sheet to align the print
heads. When you’re finished, turn off the printer to exit the
alignment mode.
5-9
Maintenance and Transportation
Cleaning the Printer
To keep your printer working at its best, you should clean it
several times a year, following these steps:
Caution:
Don’t touch the gears
inside the printer.
1. Turn off the printer, unplug the power cord, and
disconnect the printer cable.
Never use alcohol or
thinner for cleaning; they
can damage the printer
components and case.
Don’t use a hard or
abrasive brush.
Don’t get water on the
printer components.
Don’t spray lubricants or
oils inside the printer.
Caution:
To avoid damage, always
leave the ink cartridges
installed when
transporting the printer.
2. Remove all the paper from the sheet feeder.
3. Clean the exterior of the printer with a soft, damp cloth.
Keep the printer cover closed so water doesn’t get inside.
4. Clean ink out of the printer’s interior with a soft, damp
cloth.
Transporting the Printer
If you’ll move your printer some distance, you need to prepare
it for transportation in its original box. Follow these steps:
1. Turn on the printer and wait until the print heads lock in
the far right position. Then turn off the printer.
2. Unplug the power cord from the electrical outlet. Then
disconnect the interface cable from the printer.
3. Remove any paper from the printer and remove the paper
support.
4. Push in the output tray extensions and close the tray.
5. Repack the printer and attachments in the original box
using the protective materials that came with it. See the
Notice Sheet that was packed with the printer.
Be sure to keep the printer level as you transport it. If you
notice a decline in print quality after transporting the printer,
clean the print heads; if output is misaligned, align the print
heads. See the instructions in this chapter.
5-10
Troubleshooting
6
As you use your printer, you may occasionally experience a
paper jam or other problem. The first thing you should do is
diagnose the problem, following the guidelines in this chapter.
Then try the most likely solutions until the problem is fixed.
This chapter covers the following problems and solutions:
◗Diagnosing problems
◗Improving print quality
◗Solving printing problems
◗Solving printer software problems
◗Fixing paper jams and other paper problems
◗Solving miscellaneous printout problems
◗Uninstalling the printer software
Diagnosing Problems
Your printer provides a number of ways to help you diagnose
problems:
◗To identify the most common problems, check the lights
on the printer’s control panel. See page 6-2 for details.
◗You can also use the Status Monitor utility to identify
common problems. For instructions, see page 4-5
(Windows 95) or page 4-16 (Macintosh).
6-1
Troubleshooting
◗To determine whether the problem is caused by the printer
itself, run a self test. See page 6-3 for instructions.
◗You can use the printer’s hex dump mode to pinpoint
communication problems. See page 6-4 for instructions.
◗For the latest information, check the Help programs and
the ReadMe files in the EPSON program group or folder.
◗If any of the suggested solutions in this chapter tell you to
uninstall and then reinstall your printer software, see
page 6-17 for instructions.
◗If none of the suggested solutions in this chapter solve your
problem, contact EPSON as described under “Where To
Get Help” in the Introduction.
Checking the Control Panel Lights
paper out light
black ink out light
black cleaning
button
color cleaning
button
color ink out light
load/eject button
power button
power light
Follow these guidelines when the control panel lights come on
or flash:
SWhen the paper out light flashes, paper is jammed in the
printer. Turn off the printer and gently pull out all paper.
Then press the
E load/eject button. See page 6-14 for details.
SWhen the paper out light comes on, your paper ran out or is
incorrectly loaded. Load paper in the feeder and then press
the
E load/eject button.
6-2
Troubleshooting
B AWhen an ink out light flashes, your ink supply is low. Make
sure you have a replacement cartridge.
B AWhen an ink out light comes on, you need to replace the ink
cartridge. See Chapter 5 for instructions.
P S B AWhen the power light and paper out light flash and all the
other lights are on, your printer has a carriage error. See
page 6-9 for more information.
P S B AWhen all the lights flash, your printer may have an internal
error. See page 6-10 for more information.
Running a Self Test
You can run a self test to determine whether the problem comes
from the printer itself or some other source.
◗If the results are satisfactory, the problem lies in your
software settings, the interface cable, or your computer.
◗If the self test does not print correctly, you have a problem
with your printer. See the suggestions in this chapter for
possible solutions.
Caution:
Load paper that’s at least
8.27 inches (210 mm)
wide. This prevents ink
from spraying inside the
printer and smudging
your printouts.
1. Make sure both the printer and computer are turned off.
2. Disconnect the interface cable from the printer.
3. Make sure paper is loaded in the printer.
4. Hold down the
the
Y black cleaning button (for a 180 dpi test) and press
the
Ppower button. Hold down the buttons until the
oad/eject button (for a 360 dpi test) or
E l
Ppower light starts to flash, then release them.
The printer prints on the first and last lines of one sheet of
paper, then prints a nozzle check pattern (shown on
page 5-8) and samples of fonts and colors on the next sheet.
5. To end the test, turn off the printer. Then reconnect the
interface cable and turn on your printer and computer.
6-3
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