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M2400
User Manual
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EPSON M2400 User Manual

User’s Guide
NPD4346-00 EN
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide

Contents

Copyright and Trademarks
Operating System Versions
Safety Instructions
Warnings, Cautions, and Notes........................................................... 11
Important Safety Instructions............................................................ 11
Finding the place for the printer. . . . . . . . . . . . . ......................................... 13
Using the printer................................................................... 14
Handling consumable products and maintenance parts................................... 15
Safety Information..................................................................... 17
Laser safety labels.................................................................. 17
Internal laser radiation.............................................................. 17
Ozone safety...................................................................... 17
Chapter 1 Getting to Know Your Printer
Where to Find Information. . . ........................................................... 19
Printer Parts........................................................................... 20
Front view........................................................................ 20
Rear view......................................................................... 20
Inside the printer.................................................................. 22
Control panel...................................................................... 23
Options............................................................................... 24
Consumable Products................................................................... 24
Maintenance Parts...................................................................... 25
Chapter 2 Printing Tasks
Loading Paper into Your Printer.......................................................... 26
MP tray.......................................................................... 26
Contents 2
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
Lower Paper Cassette Unit........................................................... 30
Selecting and Using Print Media.......................................................... 33
Labels............................................................................ 33
Envelopes......................................................................... 34
Thick paper....................................................................... 34
Semi-thick paper................................................................... 35
Transparencies.................................................................... 35
Custom paper size.................................................................. 36
Cancelling a Print Job................................................................... 37
From the printer................................................................... 37
From the computer................................................................. 37
Setting the Print Quality................................................................. 37
Using the Automatic setting......................................................... 38
Using the Advanced setting.......................................................... 39
Customizing print settings........................................................... 41
Toner Save mode.................................................................. 43
Setting the Advanced Layout............................................................. 44
Duplex printing.................................................................... 44
Modifying the print layout........................................................... 45
Resizing printouts. ................................................................. 47
Printing watermarks................................................................ 49
Printing headers and footers......................................................... 53
Printing with an overlay............................................................. 55
Printing Web Pages to Fit Your Paper Size.................................................. 58
Chapter 3 Installing Options
Optional Paper Cassette Unit............................................................. 59
Handling precautions............................................................... 59
Installing the optional paper cassette unit.............................................. 59
Removing the optional paper cassette unit.............................................. 63
Memory Module....................................................................... 63
Installing a memory module......................................................... 63
Removing a memory module. . ....................................................... 67
Chapter 4 Replacing Consumable Products/Maintenance Parts
Precautions During Replacement......................................................... 68
Contents 3
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
Replacement Messages.................................................................. 68
Chapter 5 Cleaning and Transporting the Printer
Cleaning the Printer.................................................................... 71
Cleaning inside the printer. .......................................................... 73
Transporting the Printer................................................................. 77
For long distances.................................................................. 77
For short distances................................................................. 78
Chapter 6 Troubleshooting
Clearing Jammed Paper. . . . . ............................................................ 79
Precautions for clearing jammed paper................................................ 79
Paper Jam around the standard lower paper cassette. . . . ................................. 80
Paper Jam around the 250-sheet Paper Cassette Unit..................................... 80
Paper Jam in the 250-sheet Paper Cassette Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Paper Jam inside the printer......................................................... 82
Paper Jam around the MP tray....................................................... 86
Paper Jam around the rear cover...................................................... 91
Paper Jam around the DM tray....................................................... 92
Printing a Status Sheet.................................................................. 93
Operational Problems................................................................... 94
The Ready light does not turn on..................................................... 94
The printer does not print (Ready light off)............................................. 94
The Ready light is on but nothing prints............................................... 94
The optional product is not available. ................................................. 95
The remaining service life of the toner cartridge is not updated (For Windows users only)...... 95
Printout Problems...................................................................... 95
The font cannot be printed.......................................................... 95
Printout is garbled................................................................. 96
The printout position is not correct................................................... 96
Graphics do not print correctly....................................................... 96
Print Quality Problems.................................................................. 97
The background is dark or dirty. ..................................................... 97
White dots appear in the printout..................................................... 97
Print quality or tone is uneven........................................................ 97
Contents 4
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
A vertical line appears on the printout................................................. 98
Toner smudges.................................................................... 98
Areas are missing in the printed image. ................................................ 98
Completely blank pages are output.................................................... 98
Printouts are extremely curled........................................................ 99
The printed image is light or faint..................................................... 99
The non-printed side of the page is dirty.............................................. 100
Memory Problems..................................................................... 100
Insufficient memory for current task................................................. 100
Insufficient memory to print all copies................................................ 101
Paper Handling Problems.............................................................. 101
Paper does not feed properly........................................................ 101
Problems Using Options............................................................... 102
Feed jam when using the optional paper cassette....................................... 102
An installed option cannot be used................................................... 102
Correcting USB Problems.............................................................. 103
USB connections.................................................................. 103
Windows operating system......................................................... 103
Printer software installation......................................................... 103
Network Connection Problems (only for the DN model)..................................... 104
Cannot install software or drivers.................................................... 104
Cannot access the shared printer..................................................... 104
Status and Error Lights................................................................. 105
Canceling Printing.................................................................... 112
Printing in the PostScript 3 Mode Problems (Epson AcuLaser M2400/M2410 series only)......... 113
The printer does not print.......................................................... 113
The printer or its driver does not appear in utilities in the printer configuration (Macintosh
only).......................................................................... 113
The font on the printout is different from that on the screen.............................. 113
The edges of texts and/or images are not smooth....................................... 114
The printer does not print normally via the USB interface................................ 114
The printer does not print normally via the network interface (only for the DN model)....... 114
An undefined error occurs (Macintosh only).......................................... 115
Chapter 7 About the Printer Software
Using the Printer Software for Windows.................................................. 116
Using the printer driver. . .......................................................... 116
Contents 5
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
Using EPSON Status Monitor....................................................... 118
Uninstalling the printer software.................................................... 126
Sharing the printer on a network.................................................... 126
Using the Printer Software for Macintosh................................................. 135
Using the printer driver. . .......................................................... 135
Using EPSON Status Monitor....................................................... 137
Uninstalling the printer software.................................................... 142
Using the PostScript Printer Driver (Epson AcuLaser M2400/M2410 series only). . . . . . . . . . . . . . . . 143
System requirements.............................................................. 143
Using the PostScript printer driver with Windows...................................... 144
Using the PostScript printer driver with Macintosh..................................... 147
Using the PCL6 printer driver. . ......................................................... 150
Appendix A Technical Specifications
Paper................................................................................ 151
Available paper types.............................................................. 151
Paper that should not be used....................................................... 151
Printable area.................................................................... 152
Printer.............................................................................. 153
General.......................................................................... 153
Environmental................................................................... 154
Mechanical...................................................................... 154
Electrical........................................................................ 154
Standard and approvals............................................................ 155
Interfaces............................................................................ 155
USB interface..................................................................... 155
Ethernet interface................................................................. 156
Options.............................................................................. 156
Optional paper cassette unit........................................................ 156
Memory modules................................................................. 156
Consumable Products.................................................................. 157
Toner cartridge/Return toner cartridge............................................... 157
Maintenance Parts..................................................................... 157
Maintenance unit................................................................. 157
Contents 6
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
Appendix B Where To Get Help
Contacting Epson Support.............................................................. 158
Help for Users in Thailand.......................................................... 159
Help for Users in Vietnam.......................................................... 159
Help for Users in Indonesia......................................................... 160
Help for Users in Hong Kong....................................................... 161
Help for Users in Malaysia.......................................................... 162
Help for Users in India............................................................. 163
Help for Users in the Philippines.................................................... 164
Index
Contents 7
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide

Copyright and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Features Zoran Corporation Integrated Print System (IPS) for print language emulation.
A part of the ICC Profile contained within this product was created by Gretag Macbeth ProfileMaker. Gretag Macbeth is the registered trademark of Gretag Macbeth Holding AG Logo. ProfileMaker is the trademark of LOGO GmbH.
IBM and PS/2 are registered trademarks of International Business Machines Corporation.
Microsoft
Apple
EPSON and EPSON ESC/P are registered trademarks and EPSON AcuLaser and EPSON ESC/P 2 are trademarks of Seiko Epson Corporation.
Bitstream is a registered trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.
Monotype is a trademark of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.
Swiss is a trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.
ITC Symbol is a trademark of International Typeface Corporation and may be registered in some jurisdictions.
Helvetica and Times are trademarks of Heidelberger Druckmaschinen AG which may be registered in certain jurisdictions.
, Windows®, and Windows Vista® are registered trademarks of Microsoft Corporation.
®
, Macintosh®, Mac®, Mac OS®, AppleTalk®, Bonjour® are registered trademarks of Apple, Inc.
®
Adobe SansMM and Adobe SerifMM are registered trademarks of Adobe Systems Incorporated.
HP and HP LaserJet are registered trademarks of the Hewlett-Packard Company.
Copyright and Trademarks 8
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
PCL is the registered trademark of Hewlett-Packard Company.
Adobe, the Adobe logo and PostScript3 are trademarks of Adobe Systems Incorporated, which may be registered in certain jurisdictions.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Copyright © 2010 Seiko Epson Corporation. All rights reserved.
Copyright and Trademarks 9
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide

Operating System Versions

In this manual, the following abbreviations are used.
Windows refers to Windows 7, 7 x64, Vista, Vista x64, XP, XP x64, 2000, Server 2008, Server 2008 x64, Server 2008 R2, Server 2003, and Server 2003 x64.
❏ Windows 7 refers to Windows 7 Ultimate Edition, Windows 7 Home Premium Edition, Windows 7 Home Basic
Edition, and Windows 7 Professional Edition.
❏ Windows 7 x64 refers to Windows 7 Ultimate x64 Edition, Windows 7 Home Premium x64 Edition, Windows 7
Home Basic x64 Edition, and Windows 7 Professional x64 Edition.
❏ Windows Vista refers to Windows Vista Ultimate Edition, Windows Vista Home Premium Edition, Windows Vista
Home Basic Edition, Windows Vista Enterprise Edition and Windows Vista Business Edition.
❏ Windows Vista x64 refers to Windows Vista Ultimate x64 Edition, Windows Vista Home Premium x64 Edition,
Windows Vista Home Basic x64 Edition, Windows Vista Enterprise x64 Edition and Windows Vista Business x64 Edition.
❏ Windows XP refers to Windows XP Home Edition and Windows XP Professional. ❏ Windows XP x64 refers to Windows XP Professional x64 Edition. ❏ Windows 2000 refers to Windows 2000 Professional. ❏ Windows Server 2008 refers to Windows Server 2008 Standard Edition and Windows Server 2008 Enterprise
Edition.
❏ Windows Server 2008 x64 refers to Windows Server 2008 x64 Standard Edition, Windows Server 2008 x64
Enterprise Edition, Windows Server 2008 R2 Standard Edition, and Windows Server 2008 R2 Enterprise Edition.
❏ Windows Server 2003 refers to Windows Server 2003 Standard Edition and Windows Server 2003 Enterprise
Edition.
❏ Windows Server 2003 x64 refers to Windows Server 2003 x64 Standard Edition and Windows Server 2003 x64
Enterprise Edition.
Macintosh refers to Mac OS X.
❏ Mac OS X refers to Mac OS X 10.4.11 or later.
Operating System Versions 10
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide

Safety Instructions

Warnings, Cautions, and Notes

Warnings
w
must be followed carefully to avoid bodily injury.
Cautions
c
must be observed to avoid damage to your equipment.
Notes
contain important information and useful tips on the operation of your printer.

Important Safety Instructions

Setting up the printer

❏ Be sure to lift the printer by the correct positions as shown below.
❏ If you are unable to insert the AC plug into the electrical outlet, contact an electrician.
❏ Be sure the AC power cord meets the relevant local safety standards. Use only the power cord that
comes with this printer. Use of the another cord may result in fire or electric shock. This printer’s power cord is for use with this printer only. Use with other equipment may result in fire or electric shock.
❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses
in the plug, make sure you replace them with fuses of the correct size and rating.
Safety Instructions 11
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
❏ Use a grounded outlet that matches the printer’s power plug. Do not use an adapter plug.
❏ Avoid using an electrical out let t hat i s con trol led by wa ll switches or automatic timers. Accidental
disruption of power can erase valuable information in your computer’s and printer’s memory.
❏ Make sure that there is no dust on the socket.
❏ Be sure to insert the plug completely into the electrical outlet.
❏ Do not handle the plug with wet hands.
❏ Unplug this printer from the wall outlet and refer servicing to a qualified service representative
under the following conditions:
A When the power cord or plug is damaged or frayed.
B If liquid has been spilled into it.
C If it has been exposed to rain or water.
D If it does not operate normally when the operating instructions are followed. Adjust only those controls that
are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the printer to normal operation.
E If it has been dropped or the cabinet has been damaged.
F If it exhibits a distinct change in performance, indicating a need for service.
❏ Avoid sharing outlets with other appliances.
❏ Connect all equipment to properly grounded power outlets. Avoid using outlets on the same
circuit as photocopiers or air control systems that regularly switch on and off.
❏ Connect your printer to an electrical outlet that meets the power requirements of this printer.
Your printer’s power requirements are indicated on a label attached to the printer. If you are not sure of the power supply specifications in your area, contact your local power company or consult your dealer.
❏ If you use an extension cord, make sure that the total of the ampere ratings on the products
plugged into the extension cord does not exceed the extension cord ampere rating.
❏ When connecting this printer to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.
Safety Instructions 12
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide

Finding the place for the printer

When relocating the printer, always choose a location that has adequate space for easy operation and maintenance. Use the following illustration as a guide for the amount of space required around the printer to ensure smooth operation.
a 20 cm
b 20 cm
c 30 cm
d 50 cm
e 30 cm
To install and use any of the following options, you will need the indicated amount of additional space.
A 250-Sheet Paper Cassette Unit adds 10 cm (3.9 in.) to the bottom of the printer.
In addition to space considerations, always heed the following precautions when finding a place to locate the printer:
❏ Place the printer near an electrical outlet where you can easily plug in and unplug the power cord.
Safety Instructions 13
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
❏ Do not put your printer where the cord will be stepped on.
❏ Do not use printer in a damp environment.
❏ Avoid locations that are subject to direct sunlight, excessive heat, moisture, oil vapor, or dust.
❏ Do not place the printer on an unstable surface.
❏ Slots and openings in the cabinet and the back or bottom are provided for ventilation. Do not
block or cover them. Do not put the printer on a bed, sofa, rug, or other similar surface or in a built-in installation unless proper ventilation is provided.
❏ Keep the entire computer and printer system away from potential sources of interference, such as
loudspeakers or the base units of cordless telephones.
❏ Leave adequate room around the printer to allow for sufficient ventilation.

Using the printer

❏ Be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas. If the
printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, turn off the printer and wait 30 minutes to allow the heat to subside before doing so.
a. CAUTION b. Do not insert your hand deep into the fuser unit.
Safety Instructions 14
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause
injury.
❏ Never push objects of any kind through cabinet slots as they may touch dangerous voltage points
or short out parts that could result in a risk of fire or electric shock.
❏ Do not sit or lean on the printer. Do not put heavy objects on the printer.
❏ Do not use any kind of combustible gases in or around the printer.
❏ Never force the printer’s components into place. Although the printer is designed to be sturdy,
rough handling can damage it.
❏ Do not leave jammed paper inside the printer. This can cause the printer to overheat.
❏ Never spill liquid of any kind on the printer.
❏ Adjust only those controls that are covered by the operating instructions. Improper adjustment of
other controls may result in damage and may require repair by a qualified service representative.
❏ Do not turn off the printer:
- After turning on the printer, wait until the Ready light is on.
- While the Data light is on or flashing.
- While printing.
❏ Avoid touching the components inside the printer unless instructed to do so in this guide.
❏ Follow all warnings and instructions marked on the printer.
❏ Except as specifically explained in the printer’s documentation, do not attempt to service this
printer yourself.
❏ Periodically disconnect the plug from the electrical outlet and clean the blades.
❏ Do not disconnect the plug while the printer is on.
❏ If the printer will not be used for a long time, disconnect the plug from the electrical outlet.
❏ Unplug this printer from the wall outlet before cleaning.
❏ Use a well-wrung cloth for cleaning and do not use liquid or aerosol cleaners.

Handling consumable products and maintenance parts

❏ Do not burn used consumable products or maintenance parts because they might explode and
injure someone. Dispose of them according to local regulations.
Safety Instructions 15
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
❏ Be sure to keep consumable products and maintenance parts out of the reach of children.
❏ When handling a toner cartridge, always place it on a clean, smooth surface.
❏ Do not attempt to modify a toner cartridge or take it apart.
❏ Do not touch the toner. Always keep toner away from your eyes. If toner gets on your skin or
clothes, wash it off with soap and water immediately.
❏ If toner is spilled, use a broom and dustpan or a damp cloth with soap and water to clean it up.
Because the fine particles can cause a fire or explosion if they come into contact with a spark, do not use a vacuum cleaner.
❏ Wait at least one hour before using a toner cartridge after moving it from a cool to a warm
environment to prevent damage from condensation.
❏ To get the best print quality, do not store the toner cartridge, developer unit, or photoconductor
unit in an area subject to direct sunlight, dust, salty air, or corrosive gases (such as ammonia). Avoid locations subject to extreme or rapid changes in temperature or humidity.
❏ When removing the photoconductor unit, do not expose it to sunlight at all and avoid exposing it
to room light for more than five minutes. The photoconductor unit contains a light-sensitive drum. Exposure to light can damage the drum, causing dark or light areas to appear on the printed page and reducing the service life of the drum. If you need to keep the photoconductor unit out of the printer for long periods, cover it with an opaque cloth.
❏ Be careful not to scratch the surface of the drum. When you remove the photoconductor unit from
the printer, always place it on a clean, smooth surface. Avoid touching the drum, since oil from your skin can permanently damage its surface and affect print quality.
Safety Instructions 16

Safety Information

Laser safety labels

Warning:
w
The performance of procedures and adjustments other than those specified in the printer’s documentation may result in hazardous radiation exposure. Your printer is a Class 1 laser product as defined in the IEC60825 specifications. A label similar to the one shown below is attached to the back of printers in countries where required.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide

Internal laser radiation

There is a Class III b Laser Diode Assembly that has an invisible laser beam inside the printer head unit. The printer head unit is NOT A SERVICE ITEM, therefore, the printer head unit should not be opened under any circumstances. An additional laser warning label is affixed to the inside of the printer.

Ozone safety

Ozone emission
Ozone gas is generated by laser printers as a by-product of the printing process. Ozone is produced only when the printer is printing.
Safety Instructions 17
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
Ozone exposure limit
The Epson laser printer generates less than 3 mg/h of continuous printing.
Minimize the risk
To minimize the risk of exposure to ozone, you should avoid the following conditions:
❏ Use of multiple laser printers in a confined area
❏ Operation in conditions of extremely low humidity
❏ Poor room ventilation
❏ Long, continuous printing together with any of the above
Printer location
The printer should be located so that the exhaust gases and heat generated are:
❏ Not blown directly into the user’s face
❏ Vented directly out of the building whenever possible
Safety Instructions 18
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
Chapter 1

Getting to Know Your Printer

Where to Find Information

Setup Guide
Provides you with information on assembling the printer and installing the printer software.
User’s Guide (this manual)
Provides you with detailed information on the printer’s functions, optional products, maintenance, troubleshooting, and technical specifications.
Network Guide (only for the DN model)
Provides network administrators with information on both the printer driver and network settings.
Font Guide
Provides you with information on fonts used on the printer.
Online Help for printer software
Click Help for detailed information and instructions on the printer software that controls your printer. Online help is automatically installed when you install the printer software.
Getting to Know Your Printer 19

Printer Parts

Front view

Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
a. top cover (cover A) b. control panel c. standard lower paper cassette d. MP tray (Multi-Purpose tray) e. subtray f. stopper

Rear view

D model
Getting to Know Your Printer 20
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
DN model
a. rear cover b. AC inlet c. power switch d. option cover e. parallel interface connector (only for the D model) f. USB interface connector g. network interface connector (only for the DN model)
Note:
This manual uses D model as an example of the rear view illustrations.
Getting to Know Your Printer 21

Inside the printer

Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
a. fuser unit b. photoconductor unit c. toner cartridge d. developer unit e. pickup roller f. locking lever
Getting to Know Your Printer 22

Control panel

Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
a.
Information button
b.
Job Cancel button
c.
Data light (Green)
d.
Ready light (Green)
e.
Start/Stop button
f.
Error light (Orange)
Prints status sheets when the Error light is off and no warning is indicated. Prints a status sheet when pressed once. If your printer is a DN model, pressing this button for more than two seconds prints a network status sheet. Clears the warning when a warning is indicated.
Press once to cancel the current print job. Press and hold for more than two seconds to delete all jobs from the printer memory.
On when print data is stored in the print buffer (the section of printer memory reserved for receiving data) but not yet printed. Flashes when the printer is processing data. Off when no data remains in the print buffer.
On when the printer is ready, indicating that the printer is ready to receive and print data. Off when the printer is not ready. This light also comes on in combination with other lights to indicate error situations.
Switches the printer between ready and offline status.
On or flashes when an error has occurred.
Getting to Know Your Printer 23
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
g.
Paper light (Orange)
h.
Toner light (Orange)
i.
Memory light (Orange)
Turns on or flashes, and when in combination with the Error light, usually indicates a paper-related problem. On usually indicates a paper jam, while flashing usually indicates a paper-related error or warning, such as when the paper source is empty.
On when the printer’s toner cartridge has run out of toner. Flashes to indicate that toner is running low. If this light is flashing, have a new toner cartridge ready.
Usually turns on or flashes in combination with other lights to indicate a memory-related error or warning.

Options

You can add to your printer’s capabilities by installing any of the following options.
❏ 250-Sheet Paper Cassette Unit
This unit increases paper feeding capacity up to 250 sheets of paper. You can add an optional paper cassette unit (Epson AcuLaser M2300/M2310 series) or two optional paper cassette units (Epson AcuLaser M2400/M2410 series) to the printer.
❏ Memory Module
This option expands the printer’s memory by allowing you to print complex and graphics-intensive documents. The printer’s RAM capacity can be increased up to 288 MB (320 MB for the DN models) by adding one additional 64, 128 or 256 MB 90 pin SDRAM DIMM.
Note:
Make sure that the DIMM you purchase is compatible with Epson products. For details, contact the store where you purchased this printer or an Epson qualified service representative.

Consumable Products

The life of the following consumable products is monitored by the printer. The printer lets you know when replacements are needed.
Getting to Know Your Printer 24
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
Product name Product code
High Capacity Toner Cartridge (For Epson AcuLaser M2400/M2410 series only)
Standard Capacity Toner Cartridge 0583/0587
Return High Capacity Toner Cartridge (For Epson AcuLaser M2400/M2410 series only)
Return Standard Capacity Toner Cartridge 0585/0589
0582/0586
0584/0588
Note:
❏ Toner cartridge part numbers vary by location.
❏ Return toner cartridges are not sold in some areas. Contact your local Epson dealer/representative
about the availability of the Return toner cartridge scheme.

Maintenance Parts

Product name Product code
Maintenance Unit (For Epson AcuLaser M2300/M2310 series) 1199/1200
Maintenance Unit (For Epson AcuLaser M2400/M2410 series) 1206/1207
Note:
Maintenance unit part numbers vary by location.
Getting to Know Your Printer 25
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
Chapter 2

Printing Tasks

Loading Paper into Your Printer

This section describes how to load paper. If you use special media such as transparencies or envelopes, see also “Selecting and Using Print Media” on page 33. For specifications or details about the paper types and sizes, see “Paper” on page 151.
Note:
After you load papers, make sure to set the paper size/paper type in the Printer Settings dialog in the printer driver. Otherwise, paper may not feed properly.

MP tray

The MP tray (Multi-purpose tray) is the paper source that is available for various types of paper, such as labels, envelopes, thick paper, and transparencies.
Note:
To load envelopes, see “Envelopes” on page 34.
1. Open the MP tray, then pull the subtray out.
Printing Tasks 26
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
2. Slide the paper guides outward to accommodate the paper you are loading.
3. Load a stack of the desired paper on the center of the paper tray with the printable surface facing
up. Then adjust the paper guide to the size of the paper.
Note:
❏ Make sure to load the paper as far as it will go inside the MP tray.
Printing Tasks 27
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
❏ Make sure that you do not load paper beyond the limit tab.
a. limit tab
4. Raise the stopper.
Note:
❏ When you use the paper that is longer than A4 size, do not raise the stopper. To prevent printouts
from being stacked and pushed out of the output tray, every time the printer ejects a couple of the printouts, remove them from the tray.
❏ Make sure that the locking lever for the pickup roller of the MP tray is in the locked position (up).
For the location of the locking lever and pickup roller, see “Inside the printer” on page 22. If the locking lever is in the unlocked position (down), the picku p ro l le r m ay ha ve co me of f . I n t ha t case, reinstall the pickup roller. For details, see “Installing the pickup roller” on page 28.
Installing the pickup roller
If the pickup roller has come off, reinstall it as follows.
Printing Tasks 28
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
Note:
Do not remove the pickup roller without a qualified service representative.
1. Align the groove on the right edge of the pickup roller with the white rod, and then slide the pickup
roller onto the rod.
2. Slide the locking lever to the right until it stops, and insert the gray rod into the hole on the pickup
roller.
3. Push the locking lever up to lock the pickup roller.
Printing Tasks 29
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide

Lower Paper Cassette Unit

This cassette gives you a second paper source in addition to the MP tray.
1. Pull the paper cassette out from the unit.
2. Pinch the tab and slide the paper guides to the size of paper.
Note:
❏ For the standard lower paper cassette, when the size of the paper being loaded is bigger than A4,
push the release lever and extend the paper cassette to accommodate the paper.
Printing Tasks 30
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