Where t o F i n d Info rmation
This User's Guide
This guide leads y ou through the scanner setup and options
installation, tells you how to use the scan ner, and how to make
basic scans. It also offers troubleshooting tips and customer
support information.
EPSON Scan!II & EPSON TWAIN User 's Guide
This guide leads y ou through the EPSON scanner s of tware
installation, tells you how to us e the Start Button function, and
how to make b asic software settin gs. It also of fers troubleshooting
tips and calibrating information.
Information on EPSON Scanner Software for Windows
Online help provides you with detailed information on EPSON
TWAIN and EPSON Scan! II. Access online help from the EP SON
Scanner folder, or click the H elp button in the EPSON TWAIN or
EPSON Scan! II dialog box.
Information on PageMana ger and o ther So ftware
See the PageManag e r for EPSON, and othe r software
documentation.
HTML Color Guide (m ay not be available in some countries)
Explains the basics of color imaging and shows you how to get
impressive result s from your scanner and oth er EPSON products.
See the scanner software User’s Guide for information on accessing
the Color Guide.
®
Color Image Scanner
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATION. No patent liability is assumed with respect to the use of the information
contained herein. Neither is any liability assumed for damages resulting from the use of the
information contained herein.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product.
SEIKO EPSON CORPORATION and its affiliates shall not be liable against any damages or
problems arising from the use of any options or any consumable products other than those
designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON
CORPORATION.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
IBM and PS/2 are registered trademarks of International Business Machines Corporation.
Macintosh is a registered trademark of Apple Computer, Inc.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United
States of America and other countries.
Presto! is a trademark of NewSoft Technology Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective companies.
Copyright © 1998 by SEIKO EPSON CORPORATION, Nagano, Japan.
User's Guide
Declarati on of Conf ormity
Manufacturer: SEIKO EPSON CO RPORATION
Address: 3-5, Owa 3-chome, Suwa-shi,
Nagano-ken 392 Japan
Representative: EPSON EUROPE B.V.
Address: Prof. J. H. Bavincklaan 5 1183
AT Amstelveen
The Netherlands
Declares that the Product:
Product N ame: Image Scanner
Model: G680A
Conforms to the fol l owing Directive(s) and Norm(s):
Directive 89/336/EEC:
EN 55022 Class B
EN 61000-3-2
EN 61000-3-3
EN 50082-1
IEC 801-2
IEC 801-3
IEC 801-4
Directive 73/23/EEC:
August, 1998
H. Horiuchi
President of EPSON EURO PE B.V.
ii
EN 60950
Contents
Introduction
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Warnings, Cautions, and N o tes. . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
For United Kingdom Us ers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Chapter 1
Unpacking the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Scanner Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Choosing a Place for the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Installing a SCSI Interface Board (Windows Only) . . . . . . . . . . .1-6
Releasing the Transportation Lock . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Plugging in the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Connecting the Scanner to Your Computer. . . . . . . . . . . . . . . . . .1-10
Setting Up the Scanner
Understanding SCSI connections. . . . . . . . . . . . . . . . . . . . . .1-11
Setting the SCSI ID number . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Setting the terminator switch . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Connecting the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Power-on sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
Power-off sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Changing the SCSI ID number or SCSI board . . . . . . . . . . .1-18
iii
Chapter 2
Lights and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Placing a Document on the Scanner . . . . . . . . . . . . . . . . . . . . . . . 2-4
Removing the Cover for Thick or Large Document s . . . . . . . . . 2-7
Sizing Up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Using Your Scanner
RAM and hard disk size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Accelerator boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Video cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
File compression software . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Chapter 3
Using the Film Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Using the Automatic Docum ent Feeder . . . . . . . . . . . . . . . . . . . . 3-12
Options
Unpacking the Film Adapter. . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Installing the Film Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Film holders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Loading slides and film . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Scanning normal (reflective) documents . . . . . . . . . . . . . . . 3 -11
Unpacking the Automatic Document Feeder . . . . . . . . . . . 3-12
Installing the Automatic Document Feeder . . . . . . . . . . . . 3-13
Loading paper into your Automatic D ocum e nt Feeder . . 3-15
Loading documents man ua l ly. . . . . . . . . . . . . . . . . . . . . . . . 3 -17
Document specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
iv
Chapter 4
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Transporting the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 - 8
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-17
Maintenance and Troubleshooting
Cleaning the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Replacing the fluorescent lamp . . . . . . . . . . . . . . . . . . . . . . .4-3
Cleaning or replacing the paper path guide. . . . . . . . . . . . .4-3
Error indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10
Quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12
Appendix A
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-4
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-4
Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-5
CE marking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-5
SCSI Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A -6
Initialization Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-7
Appendix B
For United Kingdom and the Republic of Ireland Users. . . . . . .B-3
For Australian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B -5
For Singapore Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-6
For Hong Kong Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-7
For Philippines Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-8
Technical Specifications
Contacting Customer Support
Glossary
Index
v
vi
Introduction
Features
The EPSON GT-7000/7000 PHOTO scanner offers the following
features:
❏ Maximum optical resolution of 600 dots per inch (dpi) for
main scanning, and 1200 dpi for sub scanning (36-bit input,
24-bit output).
❏ Start Bu tton control for shortc ut scanning operation.
❏ Light b ody with A4/Letter size scanning area.
❏ Full color or grayscale scanning. Capture your images with
256 colors, or over 16 million colors; or up to 256 shades of
gray.
❏ EPSON S can! II scanner utility and EPSON TWAIN let yo u
take full advantage of your scanner's advanced features.
❏ Auto Are a Segmentation (AAS) allows you to separate text
from photographs on a page so that grayscale images are
clearer and text recognition is more accurate.
❏ Text Enhancement Technology (TET) enhances text
recognition accuracy for optical character recognition (OCR)
scanning.
❏ EPSON TWAIN's “Best & de-s creening” option automatically
removes unwanted moiré patterns from scanned images for
higher quality output.
❏ The GT-7000 PHOTO includes the Film Adapter which
enables negative film and slide film to be scanned. The Film
Adapter is available as an option for the GT-7000.
Introduction
1
❏The Automatic Document Feeder which enables continuous
sheets scanning is available as an option.
Options
The following optional items are available to expand the
versatility of your scanner. For detailed information on the use of
these options, see Chapter 3 of this guide.
Automatic Document Feeder (B81314✽✽)
Designed primarily for optional character recognition (OCR)
scanning, the Automatic Document Feeder allows you to scan up to
20 pages automatically, then use them in word processing programs,
as if you had typed the text yourself.
Film Adapter (B81313✽✽)
Allows you to scan transparent materials; primarily 35 mm slides and
filmstrips. The Film Adapter’s reading area allows you to scan film
up to 4 × 5 inches in size.
Note:
The asterisk is a substitute for the last digit of the product number, which
varies by country.
Warnings, Cautions, and Notes
Warnings
must be followed carefully to avoid bodily injury.
w
Cautions
must be observed to avoid damage to your equipment.
c
Notes
contain important information and useful tips on the operation of
your scanner.
2
Introduction
Important Safety Instructions
Read all these instructions and save the m for later reference.
Follow all warnings and instructions marked on the scanner.
❏ Unplug the scanner before clean ing. Clean with a damp cloth
only. Do not spill liquid on the scanner.
❏ Do not place the scanner on an unstable surface, or near a
radiator or heat source.
❏ Do not blo ck or cove r the openings in the scanner's ca bi net.
Do not ins ert objects through the slots.
❏ Use only the type of p owe r sou rce in dic at ed on th e s canner' s
label.
❏ Connect all equipment to properly grounded power outlets.
Avoid using outlet s on t he sam e circ uit as photocopier s or air
control systems that regularly switch on and off.
❏ Do not let the power cord become damaged o r frayed.
❏ If you use an extension cord with the scanner, make sure the
total ampere rating of the devices plugged into the extension
cord does not exceed the cord's ampere rating. Also, make
sure the total ampere rating of all device s pl ugged into the
wall outlet does not exceed the wall outlet's ampere rating.
❏ Except as specifically explained in this
attempt to service the scanner yourself.
❏ Unplug the scanner and refer servicing to qualified service
personnel under the following conditions:
If t he po wer cord or plug i s d amage d; i f l iquid has en tered the
scanner; if the scanner has been dropped or the cabinet
damaged; if the scanner does not operate normally or exhibit s
a distinct change in perform ance. (Do not adj ust contr ols th at
are not covered by the operating instructions.)
User's Guide
, do not
Introduction
3
❏ If you plan to use the scanner in Germany, observe the
following:
To provide adequate short-circuit protection and overcurrent pro tection for this sca nner, the building insta l lation
must be protected by a 16 Amp circuit breaker.
Note for German-speaking users:
Bei Anschluß des Scanners an die Stromversorgung muß
sichergestellt werden, daß die Gebäudeinstallation mit einem 16 AÜberstromschalter abgesich ert ist.
NERGY STAR Compliance
E
As an ENERGY STAR Partner, EPSON has
determined that this product meets the
S
TAR guidelines for energy efficiency.
E
NERGY
The International
a voluntary partnership with the computer and office equipment
industry to promo te the introduct ion of energy-effi cient person al
computers, monitors, printers, fax machines, copiers, and
scanners, in an effo rt to reduce air pollution caused by power
generatio n.
4
Introduction
E
NERGY STAR Office Equipment Program is
For United Kingdom Users
Safety information
Warning:
w
As the colours of the wires in the mains lead of this appliance may
not correspond with the colo ured marki ngs identifying the
terminals in your plug, proceed as follows:
The gree n a nd yellow wire must be connected to the terminal in
the plug w hi ch is marked with the letter E or with the earth
symbol (
The blue wire must be connected to the terminal in the plug
marked wi th the letter N .
The brown wire must be conne cted to the te rminal in the plug
marked wi th the letter L.
for voltage and check that the appliance voltage corresponds to the
supply voltage.
Important:
coloured in accordance with the following code:
Green and yellow — Earth
Blue — Neutral
Brown — Live
G
This appliance must be earthed. Refer to the rating plate
The wires in the mains lead fitted to this appliance are
).
If damage occurs to the plug, re place the co rd set or consult a
qualified electrician.
Replac e f uses only with a fus e of the correct size a nd rating.
Introduction
5
6
Introduction
Chapter 1
Setting Up the Scann er
Unpacking the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 2
Scanner Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Choosing a Place for the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Installing a SCSI Interface Board (Windows Only) . . . . . . . . . . . . 1-6
Releasing the Transportation Lock . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Plugging in the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Connecting the Scanner to Your Computer. . . . . . . . . . . . . . . . . . . 1-10
Understanding SCSI connections. . . . . . . . . . . . . . . . . . . . . . . 1-11
Setting the SCSI ID number . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Setting the terminator switch . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1 4
Connecting the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Power-on sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
Power-off sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 8
Changing the SCSI ID number or SCSI board . . . . . . . . . . . . 1-1 8
1
Setting Up the Scanner
1-1
Unpacking the Scanner
Your GT-7000/GT-700 0 P HOTO c omes sh ipp ed w it h CD-ROMs
which include the d river soft ware that runs you r scanner, and
some additional items, depending on your scanner model.
SCSI interface cable
Scanner
Power cord
For the GT-7000 PHOTO
Film Adapter
Film holders for the Film
Adapter
Note:
The GT-7000 PHOTO comes with the Film Adapter which is also
available as an option for GT-7000.
Depending on the country of purchase, the power cord may come
attached to the scanner. The shape of the AC plug also varies, so
make sure the plug included is the correct shape for the electrical
outlet in your country.
1-2
Setting Up the Scanner
Scanner Parts
transportation lock
operate light start button
1
document cover
carriage
(in the home position)
document table
operate button
SCSI terminator switch SCSI ID rotary switch
3
4
2
5
1
6
0
9
7
8
SCSI inter face connectors
Setting Up the Scanner
optio n co n n ector
AC inlet
1-3
Choosing a Place for the Scanner
Follow the guidelines below when selecting a location for your
scanner:
❏ Place the scanner on a flat, stable surface. The scanner will not
operate properly if it is on an angle.
❏ Place the scanner close enough to the computer for the
interface cable to reach it easily.
❏ Place the scanner near a wall outlet where the power cord can
be easily unplug ge d.
Note for French-speakin g users:
Placez le scanner près d’une prise de courant où la fiche peut-être
débranchée facile ment.
❏ Allow space behind the scanner for the cables, and space
above the scanner so that you can fully raise the document
cover.
1-4
Setting Up the Scanner
480 mm
1
88 mm*
425 mm
287 mm
* When document cov er is closed.
100 mm or more
❏ Keep the scanner away from high temperatures, humidity
and excessive dirt or dust. Also avoid using or storing the
scanner in places subject to r apid changes of temperature and
humidity.
❏ Keep the scanner away from direct sunlight and strong light
sources.
❏ Avoid places subject to shocks and vibrations.
Setting Up the Scanner
1-5
Installing a SCSI Interface Board (Windows Only)
Unless your PC already has a SCSI board installed, you need to
install a SCSI board and SCSI software before installing the
scanner driver and software applica ti ons.
If you have a Macintosh or if you already have a SCSI board
installed in your PC, go to the next section.
Note:
For additional informat ion, see the installation guid e that comes with
your SC S I bo ar d .
1. Turn off the computer and any peripheral devices. Unplug
any powe r cords, then disc onnect all cables from the back
panel of your c omputer.
2. Remove the cover from your computer.
Caution:
Static electricity can damage electronic components.
w
Discharge static electricit y by touching the metal fram e of
your computer before handling the interface board or any of
the computer’s circuit boards.
3. Insert the i nte rfac e boar d in t o an approp riate ex pansi on sl ot,
then secure it with th e retainin g screw.
4. Replace the computer cover and reconnect all cables.
1-6
Setting Up the Scanner
Releasing the Transportation Lock
Before connecting the scanner to a power source, you must release
the transpo rtation lo ck.
1. Place the scanner on a fla t, stable surface w ith the bac k facing
you.
2. Turn the transportation lock on the right side to the unlocked
position using a coin or similar object, as shown below.
Note:
❏
When you cannot turn the transportation lock because of excessive
resistance, turn the scanner on, then, after the operate light starts
flashing red, turn the scanner off, and try again. See the next section
to turn on the scanner.
1
❏
Return the transportation lock to the locked position when
transporting the scanner.
Setting Up the Scanner
1-7
Plugging in the Scanner
1. Make sure that the scanner is turned off. The scanner is off
P
when the
of the front p anel.
2. If the power cord is not attached to the scanner, connect it to
the AC inlet on the back of the scanner, and plug the other
end into a properly grounded electrical outlet.
operate
button is not pushed in beyond the surface
c
1-8
Caution:
It is not possible to change the sc ann er's vol ta ge . If the label o n
the back of the scanner does not show the correct voltage for your
country, contact your dealer. Do not plug in the power cord.
Setting Up the Scanner
Initialization
Before connecting the scanner to your computer, follow the steps
below to make sure that the scanner is operati ng properly.
1. Open the document cover so you can see the operation of the
scanner during initialization (startup).
1
2. Turn on the scanner by pressing the
operate
3. Make sure the fluorescent lamp on the carriage flashes, and
the carriage mov es slightly .
4. The operate
initialization.
5. Turn off the scanner.
If the sca nner does no t work as described, make sure the power
cord is firmly plugged in and that you have released the
transp ortation lo ck, then try a gain.
light starts flashing.
light stays on, meaning the scanner has compl e te d
P
operate
button. The
c
Caution:
Whenever you turn off the scanner, wait at least 10 seconds before
turning it back on. Rapid ly turning the scanner on and off can
damage the scanner.
Setting Up the Scanner
1-9
Connecting the Scanner to Your Computer
For PC users:
Unless your PC already has a SCSI board installed, you need to
install one, along with SCSI driver softwar e. Install the SCSI board
according to the directions included with it. Also see “Installi ng
a SCSI Interface Boad” on page 1-6.
If your PC has a SCSI board up and ru nning, connect t he scanner
as described in the next section.
Note:
You will need to install the SCSI driver that is normally included with
Windows 95, 98, or NT (see yo ur sy stem d ocumentation for
instructions), or the dr iv er d escri bed in the SCSI board installation
documentation.
For Macintosh u ser s:
Conventional M acintosh c omputers have buil t-in SCSI ports;
therefore you do not need to in stall a SCSI boar d on a Macintosh .
Follow the direction s below to connect your scanner and
computer.
1-10
Setting Up the Scanner
Understanding SCSI connections
Read the following sections to determine how to set up your SCSI
devices and whether you need any optional SCSI cables.
Daisy Chain
The SCSI interface allows you to connect up to seven devices (such
as a scanner, hard disk, CD-ROM, and so on) to the computer, in what
is called a “daisy chain” arr angement. Only the first SCSI devi ce i n
a daisy chain is connected to the c omputer; eac h of the o ther devi ces
is connected to another SCSI device.
SCSI Cables
You ma y need to purchase SCSI c ables before setting up your SCSI
daisy chain. Be sure the SCSI cable connectors are suitable for your
hardware, depending on the maker of your SCSI devic e and SCSI
interface board.
1
SCSI ID and t ermi nator
Each device has a SCSI ID number : the computer is usually
number 7, and each of the other devices must have a different
number between 0 and 6. Also, the first device and the last device
in the chain (not including the computer) must have a terminator.
No other device can have a terminator, or if a terminator does
exist, it must be turned off or removed.
Setting Up the Scanner
1-11
Setting the SCSI ID number
The scanner's default SCSI ID number is 2.
2
3
1
4
0
5
9
6
8
7
The SCSI ID r ot ary s wi tch
is located at the rear of
the scanner.
1-12
Setting Up the Scanner
If you add the scanner to a system in which one of your SCSI
devices already has a SCSI ID of 2, change the ID number to an
unused number using the rotary switch. See the table below as a
guide.
ID Availability Description
0 Not available for Macintosh Used for hard disk
1
Not recommended for
Windows
1 Not recommended Usually used for hard disk
2 Factory setting of the scanner
3 Not available if your Macintosh
4
5
6
7 Not available for Macintosh Always used for the Macintosh
May not be available for
Windows
8,9 Not available Never selected
* Scanner will not work if selected.
Usually used for hard disk
has a built-in CD-ROM
itself
Usually used for the SCSI board
*
Caution:
c
Do not set the SCSI ID to an ID number that is already assigned
to another device otherwise the computer, scanner, and other
devices will not operate properly .
Setting Up the Scanner
1-13
Setting the terminator switch
The scanner has a built-in ter minator, which allows SCSI devices
to communicate pro p e rly with each other. Y ou may need to
change the terminator switch setting according to your computer
system.
Note:
Do not use an external terminator.
ON
SW
Only the scanne r is conne ct ed
The termin ator switch is loc ated
at the rear of the scanner.
terminator on
1-14
Setting Up the Scanner
The scanner is the last device in the daisy chain
T
(other SCSI device)
he scanner is in the middle of the daisy chain
term i nator of f
1
terminator on
(other SCSI device)
Connecting the scanner
Connect the scanner to you r compute r or t o anoth er SCSI devic e
as follows:
Note:
The combination of 50-pin and 25-pin connectors you need varies
depending on the ma ker of your SCSI device and SCSI interface board.
1. Make sure the scanner, computer, and all o ther SCSI dev ice s
are turned off and unpl ugged from the power source.
Caution:
c
Do not connect the scanner to the computer or other devices
while they are turned on as damage may occur.
Setting Up the Scanner
1-15
2. Connect one end of the interface cable to one of the scanner
SCSI connectors until the locks on both sides snap in.
Note:
❏
To connect the scanner to a SCSI device oth er than the
computer, the length of cable in the daisy chain must not exceed
6 meters; otherwise the system may not work properly.
❏
To connect the scanner to a PC using SCSI-2, the length of the
cable must not exceed 3 meters.
3. Connect the other end of the cable to the SCSI port of your
computer or another SCSI device.
Note:
The SCSI port on the Macintosh is the larger port w ith the SCSI
icon over it.
4. Plug in the power cor ds of your c omputer, scanner, and other
external SCSI devices.
Note:
Before turning on your system, be sure to read “Power-on sequenc e”
following.
1-16
Setting Up the Scanner
Power-on sequence
Keep the following in mind every time you turn on your computer
and SCSI devices, including the scanner.
❏ Be sure to turn on the SCSI device which is connected at the
farthest end of the daisy cha in first, then the second farthest
and so on, until fin ally your compute r. If you attemp t to use
a SCSI device which has been turned on after the computer,
it may not work prop erly, or the compute r may not w ork
properly.
❏ For Windows 95 or 98 users:
The first time you turn on the co mputer afte r turning on the
scanner, one of the following dialog boxes may appear.
Windows 95
1
Windows 98
If you see one of these, follow the installation instructions in
Chapter 1 of your scanner software manual, then s ee “Poweroff seque nce” following.
Setting Up the Scanner
1-17
Power-off sequence
Keep the fo llowing in m i nd every time you turn off your
computer and SCSI devices.
❏ When you are finished us i ng your system, turn off your
computer first, then the scanne r and other SCSI de vices in
reverse or der of the powe r-on sequence.
❏ While using your computer, do not turn off any SCS I device
which has a terminator that is active (on).
❏ Do not tu rn the scanner off and back on while u si ng your
computer, otherwise the scanner may not work properly.
When the connection is complete, you need to install the scanner
software. See Chapter 1 of your scanner software manual.
Changing the SCSI ID number or SCSI board
If you are usin g yo ur s canner w it h Win dows 9 8 an d you want to
change the scanner’s SCSI ID number or replace the SCSI board
with a new one, follow the steps below.
1. Double-click the Scanners and Cameras icon in the Control
Panel.
1-18
Setting Up the Scanner
2. Select your scanner in the installed devices list, then click
Remove
3. Click OK and close the dialog box.
4. Shut down Windows 98 and turn off your PC and scanner.
5. Change the SCSI ID number, or replace the SCSI board.
6. Turn on your scanner and then your PC.
.
1
7. Follow the instructions on the screen.
Setting Up the Scanner
1-19
1-20
Setting Up the Scanner
Chapter 2
Using Your S c a nn er
Lights and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Placing a Document on th e Scanner . . . . . . . . . . . . . . . . . . . . . . . . . 2 -4
Removing the Cover for Thick or Large Document s . . . . . . . . . . . 2-7
Sizing Up Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
RAM and hard disk size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Accelerator boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Video cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Monitors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
File compression software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2
Using Your Scanner
2-1
This chapter shows you how the scanner operates. The basic
procedure for scannin g is as follows:
1. Turn on the scanner. (Keep in mind t he ' Power-on s equence'
on page 1-17.)
2. Place the document you want to scan on the document table.
(This is described in detail on page 2-4.)
3. Run the scanner software and scan. (See your scanner
software manual for details on scanning.)
Lights and Buttons
The scanner has one indicator light and two buttons.
2-2
Using Your Scanner
Light
Pattern Color Scanner Status
F
(Slowly
flashing)
O Green Ready to scan images.
F
(Rapidly
flashing)
N N/A The scanner is turned off.
O = on,
N = off,
Buttons
Button Function
Operate Turns the scanner on and off.
P
Start The hardw are switch to ex ecute scanning and
]
Green Initializing or busy scanning.
Red or
Orange
F = flashing
transfer the scanned image to assigned
application software. To use this feature, you
need to setup softwar e. See EPSON S can! II &
EPSON TWAIN User's Guide for more details.
An error occurred. See Chater 4
Troubleshooting on page 4-9 for
more information.
2
Using Your Scanner
2-3
Placing a Document on the Scanner
Before sca nning a do cument, remember to respect the rights of
copyr ig ht ow ner s. D o no t sca n pu bli she d te xt o r ima ges with ou t
first checking the copyright status.
1. Turn on the scanner by pre ssing the
operate light starts f lashing.
operate light
operat e butto n
operate
P
button. The
2. Turn on the computer an d make sure that the scanner' s
operate
light is on, but has stopped flashing.
2-4
Using Your Scanner
3. Open the document cov er.
4. Place the docume nt on the document tabl e , wi th the side to
be scanned facing down. Make sure that the document is
carefully aligned.
2
corner of the document
Using Your Scanner
2-5
5. Close the document cover gently so that the document does
not mov e.
Note:
❏
Make sure the document is fla t a g ainst the glass surface,
otherwise the image will appear fuzzy and out of focus. Also be
sure to close the document cover to prevent interference from
external light.
❏
Always keep the document tab le clean. See “Cleaning the
Scanner” in Chapter 4.
❏
Do not leave photographs on the document table for an extended
period of time as they may stick to t he glass.
❏
Do not place heavy objects on top o f the scan ner.
6. Start your scanner software, and foll ow scanning instructi ons
in your scanner software manual.
2-6
Using Your Scanner
Removing the Cover for Thick or Large Documents
For thick materials or documents tha t are larger than the
document table, remove the document cover.
Hold the back of the document
cover and lift straight up.
Note:
When scanning with the cover removed, d o n ot leave an y area of the
document table exposed to prevent interference from external light.
2
Using Your Scanner
2-7
When y ou ar e f ini she d s cann ing , reat t ach th e d ocume nt c over by
pushing straight down on the back until it clicks into place.
Caution:
c
Make sure both of the cover's notches are directly above the clips
on the scanner before pushing it down into place; otherwise damage
may occur.
2-8
Using Your Scanner
Sizing Up Your S ystem
Your scan ner is suff ic ient fo r mos t scan ning needs , but if you a re
not satisified with the quality o f the ima ge s on your monitor or
with the speed of image processing, read this section. While it
does not contain specific recommendations, it describes various
possibilities for improving your scanning system. For further
information, seek advice from your dealer or an experienced
scanner us er.
RAM and hard disk size
Scanned images use much more memory than text files, so
you may ne e d more RAM (Random Access Me mory) in your
computer and a larger hard disk than you have used previously.
Accelerator boards
In addition to memory, processing speed is importan t because
large files take longer to process than small ones. Therefore, y ou
may want to add an accelerator board to your computer.
2
Video cards
A video card that is sufficient for text may not be good enough
for displaying graphic images, especially in color. If all your
scanned images look coarse on your monitor, you may want to
upgrade your video card. You will need 24-bi t color, also called
true color or mi llions of colors, to make the highest q uality im age
reproductions.
Using Your Scanner
2-9
Monitors
The resolution of your monitor affects the quality of the image
you see. Consider a high resolution monitor if you do precise color
work, but also be sure you have a high quality vid e o ca rd.
File compression software
Many different programs are available to make image files
smaller for storage or transmission. For example, some
compression software can store a 3MB image file on a 1.44MB
floppy disk, an d co mpress i mages and r es tore t h em with no los s
of data or quality; others compress images more , but the restored
file is not exactly the same as the original. The difference between
the original and restored files is, however, almost unnoticeable.
2-10
Using Your Scanner
Chapter 3
Options
Using the Film Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Unpacking the Film Adap ter . . . . . . . . . . . . . . . . . . . . . . . . . . 3- 2
Installing the Film Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3
Film holders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Loading slides and film. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Scanning normal (reflective) documents . . . . . . . . . . . . . . . . 3 - 1 1
Using the Automatic Document Feeder. . . . . . . . . . . . . . . . . . . . . . 3-12
Unpacking the Autom a tic Do cum e nt Feeder. . . . . . . . . . . . . 3- 1 2
Installing the Automatic Document Feeder . . . . . . . . . . . . . . 3-13
Loading paper into your Au tomatic Document Feeder . . . . 3-15
Loading documents manually . . . . . . . . . . . . . . . . . . . . . . . . .3-17
Document specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18
3
Opti o ns
3-1
Using the Film Adapter
The Film Adapter (B81313✽) is a special device developed to
enable the scanning of negative film strips and slides by simply
installing t he unit on you r scan ner. The F ilm Adapt er is compac t
so it can be attached or removed easily when you alternate
scanning between transparent materials and normal reflective
(paper) documents.
Unpacking the Film Adapter
When you first open t he package, make sure that all the f ollowing
items are included. If any items ar e miss ing or d amaged, contact
your EPSON dea ler immedi ately. Do not t hrow away the package
after unpacking the Film Adapter as it can be used again for
storage when you are not scanning transparencies.
3-2
Film Adapter
film holders
Options
Installing the Film Adapter
Follow the steps below to install the Film Adapter on the scanner.
1. Make sure the scanner i s turned off.
2. Remove the document cover from the scanner by li fti ng the
back straight up. (See page 2-7)
3. Place the Film Adapter on the document table so that the
hinges face the rear of the scanner and it fits on the table.
3
Opti o ns
3-3
4. Connect the Film Adapter connector to the scanner’s option
interface.
5. Turn on the scanner.
6. Turn on the Film Adapter.
3-4
Options
Film holders
Three film holders are included with this unit. To scan film, see
the inst ructions below.
Caution:
c
Note:
The base side of the film is the side which the film maker’s name and film
ID numbers are shown.
35 mm negative or positive film
Insert a strip of film in the 35 mm film holder, base side facing
down.
Hold the film at th e ed ges, or else use g loves. Touching the film
surface with bare hands can leave fingerprints or other traces on
the film.
3
Opti o ns
3-5
Brownie size (6 cm x 9 cm) film
Insert film in the Brow nie size f ilm holder, bas e side facing down.
4 x 5 inches film
Insert film in the 4 × 5 inc h film holder, base side facing down.
3-6
Options
Loading slides and film
You can scan slides and film strip in the 4 × 5 inches (101.6 × 127
mm) scanning area of the Film Adapter.
Note:
❏
Wipe the glass of the Film Ada pter, the scanner’s document table,
and the narrow window near t h e h ing es before scanning
transparencies.
❏
You need to select TPU - Neg. Film or TPU - P os. Film in the
Document Sou r ce sett ing s in EPSON TWA IN d e p ending on the
type of film (negative or positive) you are scanning . Th en the
scanner software automatically controls the operation of the Film
Adapter.
Follow the steps below to load film or slides.
Caution:
c
1. Open the top of the Film Adapter, holding the base do wn.
Hold the film at th e ed ges, or else use g loves. Touching the film
surface with bare hands can leave fingerprints or other traces on
the film.
3
Opti o ns
3-7
2. Load the transpa rency to be scanned f ace down on the
scan ner’ s d ocume nt ta bl e in the wi ndo w of the F il m Ada pte r
as shown below.
❏ If you are scanning 35 mm strip film , use the 35 m m film
holder to set the f ilm.
❏ If you are scanning s lides or transparencies which will not
fit in the film holders, place them directly on the
document table.
3-8
Options
Note:
❏
Place film holders on the document table in alignment with the upper
left-hand corner of the film holder.
❏
When scanning Brownie size (6cm × 9cm) or similar film, use the
film holder as shown below.
❏
If the film size is 4" × 5" or similar, use the film holder as shown
below.
3
Opti o ns
3-9
3. Close the unit.
Note:
❏
Make sure the unit is complet ely c losed, otherwise an option error
results and you will not be able to scan the document, or get proper
colored images.
❏
When previewing images on EPSON TWAIN of negatives scanned
using a film holder, the color may appear odd as the frame of the film
holder is perceived as white, ca using y our scans to appear darker.
To see the correct color, click and drag the mouse over an area, then
click the zoom preview button.
❏
You can move and adjust the position of 35mm film by sliding the
strips in the film holder so the frames you want scan are positioned
in the window.
❏
3-10
To remove a film holder from the document table, slide it left or right
then take it out of the window.
Options
❏
Leave the opening shown below uncovered, otherwise the colors in
your scans will be affec ted.
opening
Scanning normal (reflective) documents
3
When yo u re turn to scanning normal ref lective documents, y ou
can simply turn off the Film Adapter, then pl ace documents
between it and the document table. If you will not scan
transparencies for long tim e, you can remove the Film Adapte r
and store it in the original package.
Remove t he Film Adapter in reverse o rder as desc ri bed on page
3-3.
Note:
When scanning thin doc um ents, you may see an impression o f the
underside of the Film Adapter in y our scans. If so, change to using the
document cover instead of the Film Adapter.
Options
3-11
Using the Automatic Document Fee der
The Automatic Document Feeder (B81314✽) allows you to
automatically load multiple-page documents into your scanner.
This document feeder is particularly useful for OCR (optical
character recognition) scanning, or for creating an image
database.
Unpacking the Automatic Document Feeder
When you unpack your Automatic Document Feeder, make sure
you have all the parts shown below. If any items are missing or
damaged, contact your EPSON dealer immediately.
paper supportAutomatic Document Feeder
3-12
spare paper path guide
Options
Installing the Automatic Document Feeder
Follow the steps below to install the Automatic Document Feeder
on your EPSON scann er.
1. Make sure your scanner is turned off, and unp lug the
scanner’s power cord.
2. Remove your scann e r’s document cover by lifting the back
straight up. (S e e page 2-7)
3. Remove the prot e cti ve material s from the Automatic
Document Feeder.
4. Insert the hinges on the Automatic Document Feeder into the
holes at the back of the scanner and close the Automatic
Document Feeder.
3
Options
3-13
5. Attach the Automatic Do cument Fee der’s connector to the
scanne r’s option i nterface.
6. Attach the paper support to the Automatic Document Feeder.
Note:
After you install the Automat ic D ocum ent Feeder, be sure to select
Automatic Document Feeder (ADF) in the Document Source settings
in EPSON TWAIN. See EPSON Scan! II & EPSON TWAIN User’s
Guide for more information.
3-14
Options
Loading paper into your Automatic Document Feeder
Your Auto matic Do cument Fee der can a utomatically load up t o
20 sheets of the following paper sizes (based on a paper weight of
17 lbs and a stack thickness of 4.0 mm or less):
Checks 83 × 127 mm (3.3 × 5 inches)
B5 182 × 257 mm (7.17 × 10.1 inches)
A4 210 × 297 mm (8.27 × 11.69 inches)
Letter 215.9 × 279.4 mm (8.5 × 11 inches)
Legal 215.9 × 355.6 mm (8.5 × 14 inc hes)
Follow the steps below to load paper into the Automatic
Document Feeder.
Note:
Make sure no documents or dust is on the document table w h en using
the Automatic Document Feeder. D ust on the docume nt ta ble near t he
carriage home positio n m ay result in vertical lines on the scanned
images.
1. Slide the right edge guide all the way to the ri ght.
3
Options
3-15
2. Insert the paper sta ck into the Automatic Documen t Feeder
until it meets resistance. Make sure that the side you want to
scan is facing up. Then move the right edge guide so it is flush
with the right edge of your paper.
Documents are output into the lower tray after scanning is
finished.
Note:
In the following situations, see the respective pages for problem-solving
information:
❏
❏
3-16
When paper is jammed, page 4-17.
When a scanned image has unwanted lines, page 4-14.
Options
Loading documents manually
You can load documents manually even when the Automatic
Document Feeder is installed.
Lift the Automatic Document Feeder and place the document on
the document table. Then lower the Automatic Document Feeder
and scan the document.
Note:
❏
Opening the Auto m at ic D oc um ent Feeder or its cover while it is
operating results in an opt ion error an d pap er feeding stops.
❏
Always close the Automatic Documen t Feeder and its cover before
scanning. If you are scanning thick material or documents of more
than 2 cm in he ight, the Auto mat ic Do cu ment Fe ede r ca n be le ft i n
the upright position.
❏
Be sure to select Flatbed in the Document Source settings in EPSON
TWAIN.
❏
When scanning thin documents, you may see an impression of the
underside of the Automati c Do c um ent Feeder in your scans. If so,
change to using the docu m ent cover instead of the Automatic
Document Feeder.
3
Options
3-17
Document specifications
Size: Width 3.3 to 8.5 inches
(83 to 215.9 mm)
Length 5 to 14 inches
(127 to 355.6 mm)
Thickness: 0.07 to 0.16 mm
Weight: 58 to 122 g/m
Paper quality: High-quality bond paper
Document type: Documents printed with impact
printers, laser printers , or facsimile
machines
Document conditions
Check the following before feeding a document:
❏ Ink on the document is dry.
❏ The document has no holes, is not ripped or wrinkled, and
has no arti cles attached to it .
2
❏ The document has no staples or other objects attached that
might damage the feeder mechanism.
❏ The document has no folds closer than 5 mm from its edge.
❏ The document is not a multipart form or bound.
❏ The document has no rear carbon coating.
❏ The document has no cut o ut areas.
3-18
Options
Other precautions
Do not feed photograp hic sheets or valuable orig inal artwork into
the Automatic Document Feeder as misfeeding a document may
result in accidental wrinkling or damage.
When yo u are scanni ng high-qu ality col or or half tone doc uments,
it is recommended you open the Automatic Document Feeder and
scan documents individually.
3
Options
3-19
3-20
Options
Chapter 4
Maintena nce and Troubleshooting
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cleaning the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Replacing the fluorescent lamp . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Cleaning or replacing the paper path guide. . . . . . . . . . . . . . 4-3
Transporting the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Error indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
4
Maintenance and Troubl eshooting
4-1
Maintenance
Cleaning the scanner
To keep your scanner operating at its best, you should clean it
periodically, as described below.
1. Unplu g the power cord.
2. Clean the outer case with mild detergent and water.
3. If the glass of the document table gets dirty, clean it with a
soft dry cloth. If the glass is stai ned with grease or some oth er
hard-to-remove mater ial, use a small amount of glass cleaner
and a soft cloth to remove it. Wipe off all remaining liquid.
Be sure that there is no dust on the gl as s of the document ta ble.
Dust can cause white spots in your scanned image.
Caution:
w
❏ Be careful not to scratch or damage the glass of the document
table, and do not use a hard or abrasive brush to clean it. A
damaged glass surfac e ca n d ecrease the scanning quality.
4-2
❏ Never use alcohol, thinner, or corrosive solvent to clean the
scanner. These chemicals can damage the scanner
components as well as the case.
❏ Be careful not to spill liquid into the scanner mechanism or
electronic components. This could permanently damage the
mechanism and circuitry.
❏ Do not spray lubricants insid e the scanner.
❏ Never open the scanner case.
Maintenance and Troubleshooting
Replacing the fluorescent lamp
The luminosity of the fluorescent lamp declines over time. If the
lamp breaks or becomes too dim to oper ate normally, the scanner
stops working and the operate
happens, the lamp assembly must be replaced. For details, contact
your dealer.
Caution:
c
Never open the case of the scanner. If you think repairs or
adjustments are necessary, cons ult your d ealer.
light rapidly flashes red. When this
Cleaning or replacing the paper path guide
If you notice the quality of your scans have declined, or you
simply want to keep the quality of your scans at their best, clean
the Automatic Document Feeder paper path guide.
If the paper path guide gets badly s cratched and cleaning the
guide does not improve the qua lity of your s cans, replace i t with
the spare one.
Follow the instructions belo w to remove, cle an , and reattach the
paper path guide.
4
Maintenance and Troubl eshooting
4-3
Removing the paper path guide
1. Turn off the scanner.
2. Disconnect the cable for the Automatic Document Feeder, and
take the Automatic Document Feeder off the scanner.
3. Take the paper support off.
4-4
Maintenance and Troubleshooting
4. Put the Autom atic Docu ment Feede r on the document table
upside down, with the front of the Automatic Document
Feeder towards you.
5. Pull the two white hooks up, and then back down out of the
through holes.
6. Pull the paper pa th guide upwards.
4
Maintenance and Troubl eshooting
4-5
Cleaning the paper path guide
Gently wipe off dust from the transparent plastic sheet of the
paper path guide with a soft dry clo th.
Caution:
❏
c
Be careful not to scratch or dam age the paper path guide.
❏
Be careful not to touch the rol lers or met al part s of the
Automatic Documen t Feeder, as damage may occur.
4-6
Maintenance and Troubleshooting
Attaching the paper path gu ide
1. Insert the transparent plastic sheet of the paper path guide
into the paper path of the Automatic Document Feeder.
2. Insert the hooks into the rectangular through holes in the rear
direction of the Automatic Document Feeder. Make sure that
the hooks clip into place.
4
Maintenance and Troubl eshooting
4-7
Transporting the Scanner
If you are transport ing the scanner a significant distanc e or storing
it for an extended period, follow the steps below to secure the
carriage.
1. Turn on the scanner and wait until the carriage moves to the
home position (position nearest the cover hinges). Then turn
off the scanner.
2. Turn the transportation lock to the locke d position to secure
the carriage.
Note:
❏
❏
4-8
If the scanner is broken, the carriage may not automatically return
to the home position. If it does not, raise the front of the scanner and
hold it up until the carriage comes to rest in the home position. Then
perform step 2 above.
If you are using the Film Adapter and it is switched on, the carriage
will not move to the home position. Remove the Film Adapter first,
then perform the steps above.
Maintenance and Troubleshooting
Problems and Solutions
This section divides scanner problems into three categories:
Error indicator. . . . . . . . . . . . . . . . . . . . . . . page 4- 9
Operating problems . . . . . . . . . . . . . . . . . . page 4-10
Quality problems . . . . . . . . . . . . . . . . . . . . page 4- 1 2
See the ta bl e in “Error ind icator” first. I f this does not help you
solve your problem, go to the category for the type of prob lem
you have , the n look for the problem de scription.
The online Color Guide also provides versatile tips and other
information helpful for problem-solving.
Error indicator
4
If an error occurs, the scanner stops operating and the operate
light shows the type of error.
Pattern of
light
F
(Rapidly
flashing
red)
Problem and solution
Cause 1: The inter face setup is wrong, or the
scanner is not properly connected to the
computer.
What to do 1: Check the interface connection. Then
turn the scanner off and back on to reset
it.
Cause 2: The trans portation loc k has not been
releas ed, the fluorescent la mp needs to
be replaced, or the scanner is broken.
What to do 2: Make sure that the transportati on lock is in
the unlocked position; then turn the
scanner off and then back on. If the
scanner stil l does not ope rate properl y, or
if this error occurs repeatedly, consult your
dealer.
Maintenance and Troubl eshooting
4-9
F
(Rapidly
flashing
orange)
Cause 1: The cover of the optional Automatic
Document Feeder is open, or the release
lever is pressed and paper feeding unit is
slightly open.
= on, N = off,
O
What to do 1: Make sure that the cover of optional Au to
Cause 2: N o paper is load ed, or paper h as jammed
What to do 2: Load paper in the Auto Document
= flashing
F
Document Feeder is closed and/or push
the paper fe edi ng unit down u ntil it clicks
into place.
in the Auto Document Feeder.
Feeder, or turn the scanner off and
remove the ja mmed pa per fr om th e Auto
Document Feeder. See page 4- 17 for
details.
Operating problems
Problems you may have while using the scanner often involve the
operation of your software and computer. Operation problems
usually occur be cause of:
❏ Incorrect setup of the interface (see Chapter 1).
❏ Inappropriate selection of the scanner functions (see your
softw are manual).
❏ Incorrect setup of your computer or software (see Chapter 1
in this guide or the software man ual).
❏ Incorrect operation of your software (see your software
manual).
Also see the documentation that came with your computer and
printer for possible solutions.
4-10
Maintenance and Troubleshooting
The operate
light does not come on.
Press the
Make sure the pow e r cord is co rre ctly plugged into the scanner
and the powe r outlet.
The scanner does not start scanning.
Make sure that the operate light is green (in ready
Make sure that you have sel ected the correct interface po rt and
settings with your software . Also ma ke sure the interface board
in your computer is properly installed.
Make sure that the te rminator and SCSI I D are correctly set up .
See page 1-12.
If you have other expansion boards in your computer, make sure
that the y are not inte rfering wit h the interrupt setting of the
interface board for your scanner. (See your computer
documentation.)
The scanner software does no t wo rk properly.
P
operate
button to turn on the scanner.
state).
4
Be sure you have correctly installed yo ur software.
Make sure that your computer system meets the requirements,
such as the operati ng syste m versio n, speci fied for your soft ware.
Confirm that the computer has enough memory for your
software. If your computer has many device drivers, or if you are
running other software at the same time, or using RAM-resident
progr ams, t he compu ter ma y not ha ve en ough mem ory av ailabl e.
(See your software and computer documentation.)
Maintenance and Troubl eshooting
4-11
Quality problems
The entire image is distorted o r blu rred.
Make sure that the document is placed fl at agains t the document
table.
You may have accidentally moved the document during
scanning. Chec k the posit ion of the do cument and d o not move it
while the scanner is operating.
See that the scanner is not t il ted or plac ed on an unst able s urfac e.
Part of the image is distort e d or blurred.
Part o f th e d oc ument may be wri nkl ed , wa rpe d, o r no t in co nta ct
with the document table. Be sure the document is uniformly flat.
Caution:
c
Edges of the document are not scanned.
The document table has non-readable areas ar ound the edges. If
part of your document extends beyond the maximum limits
marked on the document table edge guides, you may have to
reposition your document so that the image you want to sca n is
within the readable area .
4-12
Do not place heavy objects on the document table.
Maintenance and Troubleshooting
Color is patchy or distorted at the edges of the image.
If the document is very t hick or warped at the edges, the e dges of
the image may be discolored. Cover the edges of the document
with opaque paper to block outside light.
If part of the document extends beyond the document table, that
edge ma y n o t b e in cont a c t with t h e d ocument t a b l e . Change the
position o f the document.
The image is faint or out of focus.
Check that the document is placed flush against the document
table.
Check the Gamma setting in your so ftware.
Check the Exposure se tti ng in your so ftware.
The image is too dark.
Adjust the brightness with your software. Also check the
brightness and contrast values of your display screen.
Straight lines in the image are jagged.
The document may be p lac ed at an an gle on the d ocumen t ta bl e.
Align it so that the horizontal and vertical lines are carefully
aligned with the scales on the top and side of the document table.
4
Maintenance and Troubl eshooting
4-13
The image does not look the same as the original.
Try different combinations of image settings using your scan ne r
software.
Your soft ware may not have sufficient color matching a nd color
management features, or the se components of your software may
not be corre ctly insta lled. (See y our softwa re and com puter
manuals.)
If you are importing an image file into your application software ,
make sure the file format is one your software can read. Also
check that the image settings in your applicati on are appropriate
for the type of image you wa nt to scan. (See your software
manual.)
A line of dots is always missing in the scanned image.
If this happens in your printed image only, your printer or its print
head is probably malfunctioning. (See your printer manual.)
If this happens on both your sc re en and pri ntout, the sca nner's
sensor may
be malfunctioning. Consult your dealer.
A line of dots always appears in the scanned image.
If this happens on both your screen and printout, the paper path
guide of the Auto Document Feeder or the document table may
be dusty or scratched. Clean the paper path guide as described on
page 4-3, or clean the document table. If the problem still exists
the guide may be scratched and require replacement.
4-14
Maintenance and Troubleshooting
When halftoning is used, textured patterns of dots appear on
particular areas of an image.
This is normal. See the explanation of moiré patterns in the
. Your scanner automatically minimizes the problem if Best &
Guide
de-screening is selected as the Quality & de-screening setting in the
Image Type dialog box.
Colors in the image look odd.
Make sure the Image Type and Destination settings in EPSON
TWAIN are selected correctly.
When you are using the Film Adapter, make sure the rectangular
openin g near the hinges on the base i s uncovered, or make sure
the top of the Film Adapter is closed when scanning.
Colors on your monitor are diffe re nt from those in the original
image.
Check the image settings in your scanner software, especially data
format (bits/pixel/color), gamma correction, and color
correction. Try a different combination of these settings.
Check the color matching and color management capabilities of
your computer, display adapter, and software. Some computers
can chan ge the colo r palette to adjust the co lors on your screen.
(See your software and computer manuals.)
Color
4
Exact matching of colors is very difficult. The reason for this is
explained in your
manuals for information on color matching and calibr ation.
Color Guide
. Check your software and monitor
Maintenance and Troubl eshooting
4-15
Printed colors are different from those in the origina l image.
Exact reproduction of c olors is very diffi cult. The reaso n for this
is explained in y our
printing compan y for guidan ce on color matching.
Color Guide
. See your softwar e manual or you r
The printed image is larger or smaller than the original size.
The image size settings in your software determine the size of the
printed image. Do not use the size of the image on your monitor
to judge the printed size.
Your image cannot be printed or the printout is garbled.
Check that the printer is properly co nnected to the computer and
is correctly set up. (See your printer manual.)
Check tha t you r so ftwa re i s pr operl y i nsta lled and set up fo r yo ur
printer. (S ee your softw a re manual.)
Colo r of negative film preview images looks od d.
Check that
TPU - Neg. Film
is selected in the Document Source
settings in EPSON TWAIN.
The dark area around the film, such as the frame of the film holder,
is perceived as white - altering the exposure of the scanning area
and causing your scans to appear darker. See the correct color by
clicking and dragging the mouse over an area, then clicking the
zoom preview button.
4-16
Maintenance and Troubleshooting
Clearing Jammed Paper
To clear ja mmed paper in the optional Automa tic Docum e nt
Feeder, follow the steps below:
1. Turn off the scanner.
2. Push down the release lever to slightly raise the feeder
mechanism and rele as e the paper.
3. Then slowly pull the jammed paper out of the feeder
mechan ism. (Be care ful not to pull too hard ; the paper may
tear, maki ng it more di ff ic ul t to remove . )
4
Maintenance and Troubl eshooting
4-17
4. If paper is s till j ammed inside the mechanism, open the cover
to remove i t.
5. After re moving jammed paper, make sure that the co ver is
closed, and push the feeder mechanism down until it clicks
into place.
4-18
Maintenance and Troubleshooting
Appendix A
Technical Specifications
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-4
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A -5
CE marking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
SCSI Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A - 6
Initialization Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-7
A
Technical Specifications
A-1
Scanning
Scanner type: Flatbed, color
Photoelectric device: Color CCD line sensor
Effective pixels: 5100 × 7020 pixels at 600 dpi, 100%
Document size: 216 mm × 297 mm (8.5 inches × 11.7 inches
A4 or US letter size
(The reading area can be specified from your
software.)
Scanning resol ut i on: 600 dpi (main scan)
1200 dpi (sub scan)
Output resolution: 50 dpi to 9600 dpi
(50 to 4800 dpi in 1 dpi increments, 7200
dpi, and 9600 dpi. 7200 dpi and 9600 dpi
perform ed with zo om function)
Color separation: RGB color filters on CCD
Reading sequence:
Monochrome One-pass scanning
Color page sequence Three-pass scanning (R, G, B)
Color byte sequence One-pass scanning (R, G, B)
Color line sequence One-pass scanning (R, G, B)
Zoom: 50% to 200% in 1% increme nts
Image data: 12 bits per pixel per color internal
8 bits per pixel per color external
Brightness: 7 levels
Line Art settings: Fixed threshold
Text Enhancement Technology
(enable/disable selectable)
A-2
Technical Specifications
Halftoning process: AAS (Auto Area Segmentation)
Enable/disable selectable
3 halftoning modes (A, B, and C) and
4 dither patterns (A, B, C, and D) for
bi-level and quad-level data
(2 downloadable dither patterns)
Gamma correction: 2 types for CRT display
3 types for printer
1 type for user-defined
Color c orrect ion: 1 type for CRT display
3 types for printer output (available in color
byte sequence mode and color line sequence
mode)
1 type for user-defined
Interfac e: SCSI (50 pin hal f pitch connectors)
Light source: White cold cathode fluorescent lamp
Reliability: 30,000 cycles of carriage movements
(main unit MCBF)
Dimensions: Width: 287 mm (11.3 inches)
Depth: 425 mm (16.7 inches)
Height: 88 mm (3.4 inches)
Weight: Appr ox. 4.5 k g (9 .9 lb)
A
Technical Specifications
A-3
Electrical
100−120 V model 220−240 V model
Input voltage range AC 90 to 132 V AC 198 to 264 V
Rated frequency 50 to 60 Hz
Input frequency 49.5 to 60.5 Hz
Rated current 0.5 A 0.3 A
Power consumption Approx. 20W
Note:
Check the label on the back of the scanner for voltage information.
Environmental
Temperature:
Operation 5° C to 35° C (41° F to 95° F)
10° C to 32° C (50° F to 89° F)
when using the ADF
Storage –25° C to 60° C (–13° F to 140° F)
Humidity:
Operation 10% to 80%, without condensation
20% to 80%, without condensation
when using the ADF
Storage 10% to 85%, without condensation
Operating conditions: Ordinary office or home conditions.
Extreme dust should be avoided.
Operation under direct sunlight or near a
strong light source should be avoided.
Note:
Specifications are subject to change without notice.
A-4
Technical Specifications
Safety Approvals
120V model:
Safety standards UL 1950 with D3
EMI FCC part 15 subpart B cl as s B
230V model:
Safety standards EN 60950
EMC EN 55022 (CISPR Pub 22) clas s B
CE marking
230 V model:
Low Voltage Direct i v e 73/23/EEC EN 60950
EMC Directive 89/ 336/EEC EN 55022 Class B
CSA C22.2 No. 950
CSA C108.8 clas s B
AS/NZS 3548 clas s B
A
EN 61000-3-2
EN 61000-3-3
EN 50082-1
IEC 801-2
IEC 801-3
IEC 801-4
Technical Specifications
A-5
SCSI Interface
Interface type: ANSI X3T9.2/375R Revision 10L (SCSI 2)
Functions: BUS FREE phase
ARBITRATION phase
SELECTION/RESELECTION phase
COMMAND phase
(Logical Unit Number is fixed to 0 and
command link func tion is not supported.)
DATA phase
Data in phase
Data out phase
STATUS phase
MESSAGE phase
MESSA GE IN ph a se
MESSAGE OUT phase
ATTENTION condition
RESET condition
Logic level: TTL compatible
Electrical standard: ANSI X3T9.2/375R Revision 10L (SCSI 2)
ID Setting: Selectable from 0 to 7
Terminator: Internal terminator selectable (enable/disable)
Connector type: Two half pitch 50- pin connectors
Connector pin arra ngement:
A-6
Technical Specifications
Initialization Methods
The scanner can be initialized (returned to a fixed set of conditions) in the
following ways:
Hardware initialization * The scanner is turned on.
Software initialization * Software sends the ESC @ (initialize the scanner)
* The scanner receives a SCSI Rese t signal fr om th e SCSI
interface.
command.
* The scanner receives a SCSI Bus Device Message.
A
Technical Specifications
A-7
A-8
Technical Specifications
Appendix B
Contacting Customer Suppo rt
For United Kingdom and the Republic of Ireland Users. . . . . . . . B-3
For Australian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B -5
For Singapore Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6
For Hong Kong Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7
For Philippines Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
B
Contacting Customer Support
B-1
If your scanner is not operating pro perly and you cannot solve your problem
using the troubleshooting information in this guide or online help, contact
customer support services for assistance.
We will be able to help you more quickly if you are able to give the exact
information indicated below.
Serial number of your scanner:
(The serial number label is on the back of the scanner.)
Brand and model of your computer:
Scanner software version:
(Click the
version number.)
Version of Windows (95, 3. 1, NT 4.0, and so on):
Software application(s) you normally use with your scan ner and their
version number(s):
About
button on the Help menu in your application for the
B-2
Contacting Customer Support
For United Kingdom and the Republic of Ireland Users
If you purchased your pr inter in the UK or the Republic of Ireland, EPSON
(UK) Limited provides a range of customer services and technical support:
❏
World Wide Web
❏
Faxon EPSO N Faxb a c k
❏
Bulletin Board Service
❏
Customer and Warranty Support
❏
Pre Sales Enquiry Desk
See the following sections for details.
World Wide Web
If you can connect to the Internet and have a Web browser , you can access
our Web site at
on the latest EPSON products, software drivers, on-line user guides, and
answers to frequently asked questions.
Faxon EPSO N
Contact Faxon EPSON Faxback Service for support information including
troubleshooting tips, switch settings, and driver information.
http://www.epson.co. uk
. Here you will find information
B
To use F axon EPSON, call 01442 227332 in the UK or 0044 1442 227332 f r om
the Republic of Ireland using a touch-tone phone. You wil l be asked to follow
a simple routine to register your document request. Once you have entered
your telep ho n e and fa x num b ers, Faxon EPSON wi ll fax a co py of the
document catalogue to your fax m achine.
When you have found the documents that you need in the catalogue, call
Faxon EPSON again and enter the document ID numbers. The document s
will be faxed to you automatically.
Contacting Customer Support
B-3
Bulletin Board Ser vice for latest dr iver s and utilities
You can call the EPSON Bulletin Boa rd Service on 01442 227479 in t he UK or
0044 1442 2274 79 from th e Republ ic of Ire lan d. No membersh ip is requi red.
Make sure that your communications software is set t o 8 data bits, 1 stop bit,
no parity bit, ANSI terminal mode emulation, and a modem speed of up to
28.8 Kbps. Downloading protocols supported include Xmodem, Ymodem
and Zmodem. See the do cumentat ion that came with your communi cations
software and modem for more information.
When you first connect to the Bulletin Board Service, you will be asked for
your name, compa ny na me, phone nu mber a nd a pass word ( which you ca n
invent yourself).
Customer an d W ar ra nty Sup por t
Our Customer and Warranty Su pport teams can be contacted by calling 0870
163 7766 in t he UK or 004 4 087 0 163 7766 fro m the Repub lic o f Ir eland. They
can provide the following services:
❏
Technical information on installing, configuring, and operating your
EPSON products
❏
Arranging for faulty EPSON products to be repa ired w i th in th e
warranty period
A full list of EPSON Customer and Warranty Support services is available
on the technical support section of our world wide web pages at
www.epson.co.uk/suppor/
document number 5085.
and on Faxon EPSON Faxback service in
http://
Pre Sales Enquiry Desk
The Enquiry Desk team can be contact ed by calli ng 0800 220546 in th e UK or
1 800 409132 from the Re pub lic o f Ir eland, by fax ing 014 42 22 7271 in the UK
or 0044 1442 227271 from the Republic of Ireland, and via Emai l at
info@epson.co.uk
❏
Pre Sales information and literature on new EPSON products (also
available vi a our world wide web site at
❏
Where to purchase genuine EPSON consumables, accessories, and
options
B-4
Contacting Customer Support
. They can provide the following information:
http://www.epson.co.uk
)
For Australian Users
EPSON Australia wishes to provide you with a high level of Customer
Service. As well as this U
obtaining information:
EPSON FAXBACK
EPSON FAXBACK will fax you the latest specifications and pri cing for most
EPSON products offered in Australia. There is also technical information
including de tails of the latest softwar e and d rivers availa ble. P hone (02) 9903
9075 and the system will guide you through a number of choices before
faxing the information to your fax machine.
EPSON Bulleti n B oar d S ystem
This is where you can download the latest software and drivers. Visit the
BBS to check out the latest versions. If you have a modem, phone (02) 9417
5090.
ser’s Gu ide
, we provide the following sources for
Internet URL http://www.epson.com.au
Access the EPSON Australia World Wide Web pages. Worth taking your
modem here for the occasional surf! You can get the same information as
offered on the EPSON FAXBACK and the EPSON Bu lletin Board plus more.
Your dea le r
Don’t forget that your dealer can oft en help iden tify and resolve problems.
The dealer should always be the first call for advice on problems. They can
often solve problems quickly and easily as well as give you advice on the
next step to take.
B
Contacting Customer Support
B-5
EPSON Helpdesk
EPSON Helpdesk is provided as a final backup to make sure our clients have
access to advice. Operators on the Helpdesk can aid you in diagnosing
hardware and software problems. They can also advise you on the latest
EPSON products and where the nearest dealer or service agent is located.
Many types of queries are answered here.
The Helpdesk numbers are:
Phone: (02) 9903 9040
Fax: (02) 9903 9189
We encourage you to have all the relevant information on hand when you
ring. The more information you prepare, the faster we can help solve the
problem. This information includes the
product, type of computer, operating system, applicati on programs, and any
other information you feel is required.
User’s Guide
for your E PSON
For Singapore Users
Contact the telep ho ne and fax nu mb e rs belo w :
Phone: ( 065) 337-7911
Fax: (065) 334-1185
B-6
Contacting Customer Support
For Hong Kong Users
To obtain technical support as well as other after-sales services, users are
welcome to co nt ac t EPS ON Hon g Kon g Li m ite d.
Internet home page
EPSON Hong Kong has established a local home page in both Chinese and
English on the Internet to provide users with the following info rmat ion:
❏
Product information
❏
Answers to Frequently Asked Questions (FAQs)
❏
Latest versions of EPSON printer drivers
Users can access our World Wide Web home page at:
http://www.epson.com.hk
Electronic bu lleti n boa rd system
An electronic bulletin board system (BBS) is also availa ble t o obtain printer
information and the latest version s of printer drivers. You can log on to the
following number for the BBS service:
BBS: (852) 2827-4244
Technical Support Hotlin e
You can also cont act our technical staff at the following telephone and fax
numbers:
Phone: (852) 2585-4399
Fax: (852) 2827-4383
B
Contacting Customer Support
B-7
For Philippines Users
To obtain technical support as well as other after sales services, users are
welcome to contact the EPSON Philippines Representative Office at the
telephone and fax numbers below:
Phone: ( 632) 813-6552
Fax: (632) 813-6545
BBS: (632) 814- 0595
B-8
Contacting Customer Support
Glossary
additive primary colors
The colors of red, green and blue (RGB) - which give the perception of white when
fully added. These are the colors of the color system used with monitors and
scanners.
bi-level data
Image data that is composed of 1 bit per pixel. A pixel is represented by a single
bit of digital data that can express only 1 (light) or 0 (dark).
bit
Short for binary digit. The smallest unit o f data in computer processing. A bit can
represent two values: on and off, or 1 and 0.
bit/pixel
The unit that indicates the number of bits allocated for a pixel. The larger the b it
value, the more detail of a pixel will be reproduced.
brightness
A scanner function to lighten or darken the output image data.
byte
A unit of information consisting of eight bits. A byte can represent a control code
or character .
carriage
A compone nt o f the scanne r that cont ai ns t he o p ti cal se n s or a nd light s ou r ce f o r
scanning .
color correction
A method of adjusting the color image data for a particular type of device so that
the reproduction results are as close as possible to the original colors.
color separation
A process of converting full-color images into a limited number of primary colors.
Additive primary colors (red, green, and blue) are used by the scanner, and the
subtractive primary colors (cyan, magenta, and yellow) plus black are used for
printing press separation.
daisy chai n
A SCSI bus arrangement that allows several devices to be connected
simultaneously in a line to a single computer. See
SCSI
.
default
A set of values used when no other selections have been made. These are
sometimes called factory defaults if the original values have not been changed
since the scanner has left the factory.
Glossary
1
dithering
A process in which software or an output device simulates continuous tones wit h
groups of dots.
document
The item, such as a sheet of paper or a book, that is placed on the document table
for the scanner to read.
dpi
Short for dots per inch. A unit of measurement for resolution. The higher the
value, the higher the resolution.
dropout color
A color the scanner does not recognize and ignores. You can select and deselect
dropout colors in the scanner software.
ESC/I
Abbreviation for EPSON Standard Code for Image scanners. A system of
commands that allows you to control image scanners from your software.
ESC/P
Abbreviation for EPSON Standard Code for Printers. A system of commands t hat
allows you to control printers from your software.
grayscale
Images represented with various shades of gray in addition to black and white.
halftoning
A method of reproducing images with patterns of dots to improve the quality of
the output.
home position
The position at the rear (nearest the cover hinge position) of the scanner where
the carriage rests before a scanning operation.
imagesetter
A device that uses computer files to produce high-resolution text and graphics
output on film or paper. These are usuall y found in service bureaus and pri nting
companies.
impact dot pr i nt e r
A printer that transfers ink onto the paper by striking an ink ribbon with a number
of small p ins.
ink jet printer
A printer that transfers ink onto the paper by spraying the ink through a number
of small nozzles.
interface
A piece of hardware, a method, or a standard used for connection between or
among com puter devices.
2
Glossary
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